Epson Expression Home XP-2100 User Manual

User's Guide

NPD6104-02 EN

User's Guide

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

e

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

contents of this manual and the

e

specications

of this product are subject to change without notice.

User's Guide

Trademarks

❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a

trademark of Seiko Epson Corporation.

❏ Epson Scan 2

❏ libti

Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics may not be used in any advertising or publicity relating to the soware without the specic, prior written permission of Sam Leer and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

❏ QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

❏ Intel

❏ Microso

❏ Apple, Macintosh, macOS, OS X, Bonjour, ColorSync, Safari, iPad, iPhone, iPod touch, and iTunes are

is a registered trademark of Intel Corporation.

trademarks of Apple Inc., registered in the U.S. and other countries.

soware

, Windows®, and Windows Vista® are registered trademarks of Microso Corporation.

is based in part on the work of the Independent JPEG Group.

❏ Google Cloud Print, Chrome, Chrome OS, Google Play and Android are trademarks of Google LLC.

❏ Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the

United States and/or other countries.

❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks

of their respective owners. Epson disclaims any and all rights in those marks.

User's Guide

Contents

Trademarks

About This Manual

Introduction to the Manuals...................8

Using the Manual to Search for Information. . . . . . . 8

Marks and Symbols........................10

Descriptions Used in this Manual..............10

Operating System References.................10

Important Instructions

Safety Instructions.........................11

Safety Instructions for Ink................. 11

Printer Advisories and Warnings.............. 12

Advisories and Warnings for Setting Up the

Printer................................12

Advisories and Warnings for Using the Printer. . 12 Advisories and Warnings for Transporting or

Storing the Printer.......................13

Advisories and Warnings for Using the

Printer with a Wireless Connection...........13

Protecting Your Personal Information...........13

Checking the Network Status Using Network

Light.................................27

Printing a Network Connection Report........27

Printing a Network Status Sheet...............33

Replacing or Adding New Wireless Routers.......33

Changing the Connection Method to a Computer. . 33

Restoring the Network Settings from the

Control Panel............................ 34

Loading Paper

Paper Handling Precautions..................35

Available Paper and Capacities................36

Genuine Epson Paper.....................36

Commercially Available Paper..............37

Paper for Borderless Printing...............37

Paper for 2-Sided Printing.................38

List of Paper Type....................... 38

Loading Paper in the Rear Paper Feed...........38

Placing Originals on the Scanner Glass

Placing Multiple Photos for Scanning at the

Same Time...............................43

Printer Basics

Part Names and Functions...................14

Control Panel............................ 16

Buttons and Functions....................16

Lights and Printer Status.................. 17

Network Settings

Network Connection Types.................. 21

Wi-Fi Connection....................... 21

Wi-Fi Direct (Simple AP) Connection.........21

Connecting to a Computer...................22

Connecting to a Smart Device................ 23

Making Wi-Fi Settings from the Printer..........23

Making Wi-Fi Settings by Push Button Setup. . . . 24

Making Wi-Fi Settings by PIN Code Setup

(WPS)................................25

Making Wi-Fi Direct (Simple AP)

Connection Settings......................26

Checking the Network Connection Status........27

Printing

Printing from a Computer...................44

Printing Basics - Windows.................44

Printing Basics - Mac OS.................. 45

Printing on 2-Sides (for Windows only). . . . . . . .48

Printing Several Pages on One Sheet..........49

Printing to Fit the Paper Size................50

Printing Multiple Files Together (for

Windows Only).........................52

Printing One Image on Multiple Sheets to

Create a Poster (for Windows Only).......... 53

Printing Using Advanced Features........... 59

Printing from Smart Devices................. 62

Using Epson iPrint.......................62

Using Epson Print Enabler.................63

Canceling Printing.........................64

Canceling Printing - Printer Button...........64

Canceling Printing - Windows.............. 64

Canceling Printing - Mac OS............... 65

User's Guide

Contents

Copying

Copying Basics........................... 66

Making Multiple Copies.....................66

Scanning

Scanning from the Control Panel.............. 67

Scanning from a Computer...................67

Scanning Using Epson Scan 2...............67

Scanning from Smart Devices.................74

Installing Epson iPrint....................74

Scanning Using Epson iPrint............... 74

Replacing Ink Cartridges

Checking the Ink Levels.....................76

Checking the Ink Levels - Windows...........76

Checking the Ink Levels - Mac OS............76

Ink Cartridge Codes........................76

Ink Cartridge Handling Precautions............77

Replacing Ink Cartridges (When Ink Light is On

or Flashing)..............................80

Replacing Ink Cartridges (When Ink Light is O). . 84

Temporarily Printing with Black Ink............87

Temporarily Printing with Black Ink - Windows. 87 Temporarily Printing with Black Ink - Mac OS. . .88

Conserving Black Ink when the Black Ink Is

Low (for Windows Only)....................89

Maintaining the Printer

Preventing the Print Head from Drying..........91

Checking and Cleaning the Print Head..........91

Checking and Cleaning the Print Head -

Printer Buttons......................... 91

Checking and Cleaning the Print Head -

Windows..............................93

Checking and Cleaning the Print Head - Mac

OS...................................93

Aligning the Print Head.....................93

Aligning the Print Head - Windows...........93

Aligning the Print Head - Mac OS............94

Cleaning the Paper Path.....................94

Cleaning the Scanner Glass...................94

Cleaning the Translucent Film................95

Saving Power.............................97

Saving Power - Windows..................97

Saving Power - Mac OS................... 98

Network Service and Software Information

Epson Connect Service......................99

Application for Conguring Printer Operations

(Web Cong).............................99

Running Web Cong on a Web Browser. . . . . . 100

Running Web Cong on Windows.......... 100

Running Web

Windows Printer Driver....................101

Guide to Windows Printer Driver...........102

Making Operation Settings for the Windows

Printer Driver......................... 104

Mac OS Printer Driver.....................104

Guide to Mac OS Printer Driver............105

Making Operation Settings for the Mac OS

Printer Driver......................... 107

Application for Scanning Documents and

Images (Epson Scan 2).....................107

Adding the Network Scanner..............108

Application for Conguring Scanning Operations from the Control Panel (Epson

Event Manager)..........................108

Application for Printing Images (Epson Photo+). . 109

Soware Update Tools (EPSON Soware

Updater)...............................109

Installing Applications.....................110

Updating Applications and Firmware.......... 111

Uninstalling Applications...................111

Uninstalling Applications - Windows.........111

Uninstalling Applications - Mac OS..........112

on Mac OS............100

Cong

Solving Problems

Checking the Printer Status..................113

Lights and Printer Status..................113

Checking the Printer Status - Windows.......115

Checking the Printer Status - Mac OS........116

Removing Jammed Paper...................116

Removing Jammed Paper from the Rear

Paper Feed............................116

Removing Jammed Paper from the Output Tray 117 Removing Jammed Paper from Inside the

Printer...............................117

Paper Does Not Feed Correctly...............118

Paper Jams............................119

Paper Feeds at a Slant....................119

Several Sheets of Paper are Fed at a Time. . . . . . 119

Power and Control Panel Problems............119

User's Guide

Contents

Power Does Not Turn On.................119

Power Does Not Turn O.................120

Power Turns O Automatically.............120

Cannot Print from a Computer...............120

Checking the Connection (USB)............120

Checking the Connection (Network).........121

Checking the Soware and Data. . . . . . . . . . . . 122

Checking the Printer Status from the

Computer (Windows)....................124

Checking the Printer Status from the

Computer (Mac OS).....................124

When You Cannot Make Network Settings......125

Cannot Connect from Devices Even ough

Network Settings are No Problems.......... 125

When You Cannot Connect Using Wi-Fi

Direct (Simple AP) Connection............ 127

Checking the SSID Connected to the Printer. . . 128

Checking the SSID for the Computer.........129

Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a

Mac.................................130

Printout Problems........................130

Printout is Scued or Color is Missing........130

Banding or Unexpected Colors Appear.......130

Colored Banding Appears at Intervals of

Approximately 2.5 cm....................131

Blurry Prints, Vertical Banding, or

Misalignment..........................131

Print Quality is Poor.....................132

Paper Is Smeared or Scued...............133

Printed Photos are Sticky.................133

Images or Photos are Printed in Unexpected

Colors...............................133

Colors Dier from What You See on the

Display..............................134

Cannot Print Without Margins.............134

Edges of the Image are Cropped During

Borderless Printing......................134

e Position, Size, or Margins of the Printout

Are Incorrect..........................134

Printed Characters Are Incorrect or Garbled. . . 135

e Printed Image Is Inverted..............135

Mosaic-Like Patterns in the Prints...........135

Uneven Colors, Smears, Dots, or Straight

Lines Appear in the Copied Image...........136

Moiré (Cross-Hatch) Patterns Appear in the

Copied Image......................... 136

An Image of the Reverse Side of the Original

Appears in the Copied Image.............. 136

e Printout Problem Could Not be Cleared. . . 136

Other Printing Problems................... 136

Printing Is Too Slow.....................136

Printing or Copying Slows Down Dramatically During Continuous Operation. . . 137

Cannot Start Scanning.....................137

Cannot Start Scanning when Using the

Control Panel..........................138

Scanned Image Problems...................138

Uneven Colors, Dirt, Spots, and so on Appear

when Scanning from the Scanner Glass.......138

Image Quality Is Rough...............138

e

Appears in the Background of Images. . . 139

Oset

Text is Blurred.........................139

Moiré Patterns (Web-Like Shadows) Appear. . . 139 Cannot Scan the Correct Area on the

Scanner Glass..........................140

Cannot Preview in umbnail............. 140

Text is Not Recognized Correctly when

Saving as a Searchable PDF................140

Cannot Solve Problems in the Scanned Image. . 141

Other Scanning Problems...................141

Scanning Is Too Slow....................141

Scanning Slows Down Dramatically During

Continuous Scanning....................142

Scanning Stops when Scanning to PDF/

Multi-TIFF........................... 142

Other Problems..........................142

Slight Electric Shock when Touching the

Printer...............................142

Operation Sounds Are Loud...............142

Application Is Blocked by a Firewall (for

Windows Only)........................142

Appendix

Te ch n i ca l

Printer Specications....................143

Scanner Specications...................144

Interface Specications...................144

Network Function List...................145

Wi-Fi Specications.....................145

Security Protocol.......................146

Supported ird Party Services.............146

Dimensions...........................146

Electrical Specications.................. 146

Environmental Specications..............147

System Requirements....................147

Regulatory Information....................148

Standards and Approvals................. 148

Restrictions on Copying..................148

Transporting and Storing the Printer...........149

Specications

....................143

User's Guide

Contents

Where to Get Help........................151

Technical Support Web Site................151

Contacting Epson Support................151

User's Guide

About This Manual

Introduction to the Manuals

e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson soware applications.

❏ Important Safety Instructions (paper manual)

Provides you with instructions to ensure the safe use of this printer.

❏ Start Here (paper manual)

Provides you with information on setting up the printer, installing the soware, using the printer, solving problems, and so on.

❏ User's Guide (digital manual)

is manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.

You can obtain the latest versions of the above manuals with the following methods.

❏ Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.

❏ Digital manual

Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of Epson soware applications and the digital manuals, and allows you to download the latest ones.

Related Information

& “Soware Update Tools (EPSON Soware Updater)” on page 109

Using the Manual to Search for Information

e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.

User's Guide

About This Manual

Searching by keyword

Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.

Jumping directly from bookmarks

Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.

❏ Wi n d o w s : Ho ld down Alt, and then press ←.

❏ Mac OS: Hold down the command key, and then press ←.

Printing only the pages you need

You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

❏ To specify a series of pages, enter a hyphen between the start page and the end page.

Example: 20-25

❏ To specify pages that are not in series, divide the pages with commas.

Example: 5, 10, 15

User's Guide

About This Manual

Marks and Symbols

Caution:

Instructions that must be followed carefully to avoid bodily injury.

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

& Links to related sections.

Descriptions Used in this Manual

❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS

Mojave. e content displayed on the screens varies depending on the model and situation.

❏ Illustrations used in this manual are examples only. Although there may be slight dierences depending on the

model, the method of operation is the same.

❏ You can read the QR code using dedicated app.

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

Wi n d o w s® 10 operating system

Wi n d o w s® 8.1 operating system

Wi n d o w s® 8 operating system

Wi n d o w s® 7 operating system

Wi n d o w s Vis ta® operating system

Wi n d o w s® XP operating system

Wi n d o w s® XP Professional x64 Edition operating system

Mac OS

In this manual, "Mac OS" is used to refer to macOS Mojave, macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.

User's Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following

Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of

other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by

yourself, except as specically explained in the printer's manuals.

❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:

e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

❏ Place the printer near a wall outlet where the plug can be easily unplugged.

❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations

subject to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.

❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely

aect the operation of cardiac pacemakers.

Safety Instructions for Ink

❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.

❏ If ink gets on your skin, wash the area thoroughly with soap and water.

❏ If ink gets into your eyes,

a thorough ushing, see a doctor immediately.

them immediately with water. If discomfort or vision problems continue

ush

aer

❏ If ink gets into your mouth, see a doctor right away.

❏ Do not disassemble the ink cartridge; otherwise ink may get into your eyes or on your skin.

❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear

their labels. Doing so may cause ink leakage.

❏ Keep ink cartridges out of the reach of children.

User's Guide

Important Instructions

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up the Printer

❏ Do not block or cover the vents and openings in the printer.

❏ Use only the type of power source indicated on the printer's label.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as

loudspeakers or the base units of cordless telephones.

❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place

objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into

the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit

breaker to provide adequate short-circuit protection and over-current protection for the printer.

❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Place the printer on a

will not operate properly if it is tilted at an angle.

❏ Allow space above the printer so that you can fully raise the document cover.

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct

sunlight, strong light, or heat sources.

stable surface that extends beyond the base of the printer in all directions. e printer

at,

Advisories and Warnings for Using the Printer

❏ Do not insert objects through the slots in the printer.

❏ Do not put your hand inside the printer during printing.

❏ Do not touch the white at cable inside the printer.

❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.

❏ Do not move the print head by hand; otherwise, you may damage the printer.

❏ Be careful not to trap your ngers when closing the scanner unit.

❏ Do not press too hard on the scanner glass when placing the originals.

User's Guide

Important Instructions

❏ Always turn the printer o using the P button. Do not unplug the printer or turn o the power at the outlet

until the

❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical

outlet.

light stops ashing.

Advisories and Warnings for Transporting or Storing the Printer

❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;

otherwise ink may leak.

❏ Before transporting the printer, make sure that the print head is in the home (far right) position.

Advisories and Warnings for Using the Printer with a Wireless Connection

❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing

them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

❏ Radio waves from this printer may negatively

automatic doors or automatically controlled devices, follow all posted warnings and directions on these devices.

alarms, and could lead to accidents due to malfunction. When using this printer near

re

the operation of automatically controlled devices such as

aect

Protecting Your Personal Information

If you give the printer to someone else or dispose of it, restore the default network settings by using the printer's buttons.

Related Information

& “Control Panel” on page 16

User's Guide

Printer Basics

Part Names and Functions

Edge guide Feeds the paper straight into the printer. Slide to the

edges of the paper.

Rear paper feed Loads paper.

Paper support Supports loaded paper.

Feeder guard Prevents foreign substance from entering the printer.

Usually keep this guard closed.

Output tray Holds the ejected paper.

Control panel Operates the printer.

Scanner unit support Supports the scanner unit.

User's Guide

Ink cartridge holder Install the ink cartridges. Ink is ejected from the print

Printer Basics

head nozzles underneath.

Document cover Blocks external light while scanning.

Scanner glass Place the originals.

Scanner unit Scans placed originals. Open when replacing ink

cartridges or removing jammed paper inside the printer.

AC inlet Connects the power cord.

USB port Connects a USB cable to connect with a computer.

Related Information

& “Control Panel” on page 16

User's Guide

Control Panel

Buttons and Functions

Printer Basics

Turns the printer on or o.

Unplug the power cord after checking that the power light is o.

When a network error occurs, pressing this button cancels the error. Hold this button down for more than ve seconds to perform Wi-Fi auto setup using the WPS push button.

Prints a network connection report allowing you to determine the causes of any problems you may have using the printer on a network. If you need more detailed network settings and connection status, hold this button down for at least

Starts monochrome copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this button within one second intervals.

Starts color copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this button within one second intervals.

Stops the current operation.

Hold this button down for ve seconds until the

When the hold this button down for 10 seconds until the ink cartridge holder starts moving to replace the cartridge.

seconds to print a network status sheet.

ve

button ashes to run print head cleaning.

light turns on, press this button to replace the ink cartridges. When the H light ashes or turns o,

Functions of Button Combinations

Additional functions are available with dierent combinations of buttons.

+ or

Scan to Computer

Press the and scan as a PDF le.

Copy in Draft Mode

Press the

For users in Western Europe, the draft mode is not available.

PIN Code Setup (WPS)

Hold down the

and buttons simultaneously to run software on a USB-connected computer

and the or buttons simultaneously to copy in draft mode.

and buttons simultaneously to start PIN Code Setup (WPS).

User's Guide

Printer Basics

Wi-Fi Direct (Simple AP) Setup

Hold down the

Restore Default Network Settings

Turn the printer on while holding down the When the network settings are restored, the printer turns on and the network status lights ash alternately.

Print Nozzle Check Pattern

Turn the printer on while holding down the

and buttons simultaneously to start Wi-Fi Direct (Simple AP) Setup.

button to print the nozzle check pattern.

Related Information

& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 25 & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 26 & “Restoring the Network Settings from the Control Panel” on page 34 & “Checking and Cleaning the Print Head - Printer Buttons” on page 91

Lights and Printer Status

button to restore the default network settings.

Lights on the control panel indicates the status of the printer.

Normal Status

: On

Light Status

The printer is connected to a wireless (Wi-Fi) network.

The printer is connected to a network in Wi-Fi Direct (Simple AP) mode.

Error Status

When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.

/ : On

/ : Flashing

Light Status Solutions

Wi-Fi connection error has occurred. Press the button to clear the error and try again.

User's Guide

Printer Basics

Light Status Solutions

An ink cartridge is expended or there is insucient ink.

An ink cartridge is not installed. Install the ink cartridge.

An ink cartridge has not been recognized. Press the ink cartridge down rmly.

An unsupported ink cartridge has been installed.

An ink cartridge is nearly expended.

You can print until the

No paper is loaded or more than one sheet has been fed at a time.

Flashing slowly (at 1.25 second intervals)

A paper jam has occurred.

Flashing fast (at 0.5 second intervals)

Paper remains inside the printer.

ink in the cartridge to charge the

light turns on.

To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates it is time to replace the cartridge. Replace with a new ink cartridge.

Install an ink cartridge that is supported by this printer.

You cannot use the cartridges that came with your printer for replacement.

Prepare a new ink cartridge. You can check the ink levels from the computer.

Load paper and press the

Remove the paper and press the

Load A4 size paper in the rear paper feed, and then

press the inside. Load paper in the portrait direction.

or button to remove the paper

or button.

❏ The printer was not turned o correctly.*

❏ Because the printer was turned o while

operating, the nozzles may have dried and clogged.

* The power was turned o with a power strip or breaker, the plug was pulled out of the outlet, or an electrical failure occurred.

❏ After clearing the error by pressing the

button, we recommend performing a nozzle

check. Cancel any pending print jobs.

❏ To turn o the printer, make sure you press the

button.

User's Guide

Printer Basics

Light Status Solutions

Flashing simultaneously

An ink pad is nearing or at the end of its service life.

Flashing alternately

A borderless printing ink pad is nearing or at the end of its service life.

The ink pads need to be replaced.

Contact Epson or an authorised Epson service provider to replace the ink pad

serviceable part.

When a message saying that you can continue

printing is displayed on the computer, press the

or button to continue printing. The lights stop ashing for the time being, however, they will continue to ash at regular intervals until the ink pad is replaced.

The borderless printing ink pad need to be replaced.

Contact Epson or an authorised Epson service provider to replace the ink pad

serviceable part.

When a message saying that you can continue

printing is displayed on the computer, press the

or button to continue printing. The lights stop ashing for the time being, however, they will continue to ash at regular intervals until the ink pad is replaced.

. It is not a user-

Borderless printing is not available, but printing with a border is available.

The printer has started in recovery mode because the rmware update failed.

A printer error has occurred. Open the scanner unit and remove any paper or

Follow the steps below to try to update the rmware again.

1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the rmware over a network connection.)

2. Visit your local Epson website for further instructions.

protective material inside the printer. Turn the power o and on again.

If the error continues to occur after turning the power o and on again, contact Epson support.

*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how

oen this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its

specications. e

printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty does not cover the cost of this replacement.

User's Guide

Printer Basics

Related Information

& “Removing Jammed Paper” on page 116 & “Contacting Epson Support” on page 151 & “Installing Applications” on page 110 & “Updating Applications and Firmware” on page 111

User's Guide

Network Settings

Network Connection Types

You can use the following connection methods.

Wi-Fi Connection

Connect the printer and the computer or smart device to the wireless router. is is the typical connection method for home or oce networks where computers are connected by Wi-Fi through the wireless router.

Related Information

“Connecting to a Computer” on page 22

“Connecting to a Smart Device” on page 23

& & “Making Wi-Fi Settings from the Printer” on page 23

Wi-Fi Direct (Simple AP) Connection

Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect the printer and the computer or smart device directly. In this mode, the printer acts as an wireless router and you

User's Guide

Network Settings

can connect the devices to the printer without having to use a standard wireless router. However, devices directly connected to the printer cannot communicate with each other through the printer.

e printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.

Related Information

& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 26

Connecting to a Computer

We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.

❏ Setting up from the website

Access the following website, and then enter the product name. Go to Setup, and then start setting up.

http://epson.sn

❏ Setting up using the soware disc (only for the models that come with a soware disc and users with Windows

computers with disc drives.)

Insert the soware disc into the computer, and then follow the on-screen instructions.

Selecting the Connection Methods

Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.

User's Guide

Select the connection type and then click Next.

Network Settings

Follow the on-screen instructions.

Connecting to a Smart Device

You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer.

http://epson.sn > Setup

Note:

If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer

by using the installer.

rst

Making Wi-Fi Settings from the Printer

You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using.

If the wireless router supports WPS, you can make settings by using push button setup.

connecting the printer to the network, connect to the printer from the device that you want to use (computer,

Aer smart device, tablet, and so on.)

User's Guide

Network Settings

Related Information

& “Making Wi-Fi Settings by Push Button Setup” on page 24 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 25 & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 26

Making Wi-Fi Settings by Push Button Setup

You can automatically set up a Wi-Fi network by pressing a button on the wireless router. If the following conditions are met, you can set up by using this method.

❏ e wireless router is compatible with WPS (Wi-Fi Protected Setup).

❏

current Wi-Fi connection was established by pressing a button on the wireless router.

e

1. Hold down the [WPS] button on the wireless router until the security light ashes.

If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details.

2. Hold down the

alternately.

e connection setting will start. When a connection is established, the

Note:

e printer is in a connection error status when the the printer error by pressing the again. If it still does not work, print a network connection report and check the solution.

button on the printer for at least ve seconds until the light and the light ash

light turns on.

light and the light ash simultaneously. Aer clearing

button on the printer, reboot the wireless router, place it close to the printer and try

User's Guide

Network Settings

Related Information

& “Checking the Network Connection Status” on page 27 & “When You Cannot Make Network Settings” on page 125

Making Wi-Fi Settings by PIN Code Setup (WPS)

You can connect to an wireless router by using a PIN code that is printed on the network status sheet. You can use this method to set up if an wireless router is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the wireless router.

Load papers.

Hold down the

e network status sheet is printed.

button on the printer for at least 5 seconds.

Note:

If you release the is not printed on this report.

3. While holding down the button, press the button until the light and the light ash

alternately.

4. Use your computer to enter the PIN code (an eight digit number) printed on [WPS-PIN Code] column of the

network status sheet into the wireless router within two minutes.

When a connection is established, the

Note:

❏ See the documentation provided with your wireless router for details on entering a PIN code.

❏ e printer is in a connection error status when the

clearing the printer error by pressing the printer and try again. If it still does not work, print a network connection report and check the solution.

button within 5 seconds, a network connection report is printed. Note that PIN code information

light turns on.

light and the light ash simultaneously. Aer

button on the printer, reboot the wireless router, place it close to the

Related Information

& “Printing a Network Status Sheet” on page 33 & “Checking the Network Connection Status” on page 27 & “When You Cannot Make Network Settings” on page 125

User's Guide

Network Settings

Making Wi-Fi Direct (Simple AP) Connection Settings

is method allows you to connect the printer directly to devices without a wireless router. e printer acts as a wireless router.

1. While holding down the

alternately.

Wait until the process ends.

When a connection is established, the

Note:

If you enable Wi-Fi Direct once, it remains enabled unless you restore the default network settings.

2. Load papers.

3. Hold down the

e network status sheet is printed. You can check the SSID and Password for Wi-Fi Direct (Simple AP) on this sheet.

Note:

If you release the Password for Wi-Fi Direct (Simple AP) are not printed on this report.

button on the printer for at least 5 seconds.

button within 5 seconds, a network connection report is printed. Note that the SSID and

button, press the button until the light and the light

light turns on.

ash

4. On the computer's network connection screen or the smart device's Wi-Fi screen, select the same SSID shown

on the network status sheet to connect.

Enter the password printed on the network status sheet into the computer or smart device.

You can conrm the status of Wi-Fi Direct on the network status sheet.

User's Guide

Network Settings

Note: When you connect from a smart device using Wi-Fi Direct connection (for Android)

When you are using an Android device and connect to the printer using Wi-Fi Direct, the simultaneously on the printer.

Press the

See Tips on the following website for more details.

http://epson.sn > Support

Related Information

& “Printing a Network Status Sheet” on page 33 & “Checking the Network Status Using Network Light” on page 27 & “When You Cannot Connect Using Wi-Fi Direct (Simple AP) Connection” on page 127

button to allow the connection request.

button if you want to reject the connection request.

light and light ash

Checking the Network Connection Status

You can check the network connection status in the following way.

Checking the Network Status Using Network Light

You can check the network connection status using the network light on the printer’s control panel.

Related Information

& “Control Panel” on page 16

Printing a Network Connection Report

You can print a network connection report to check the status between the printer and the wireless router.

1. Load papers.

2. Press the

e network connection report is printed.

Related Information

& “Messages and Solutions on the Network Connection Report” on page 28

button.

User's Guide

Network Settings

Messages and Solutions on the Network Connection Report

Check the messages and error codes on the network connection report, and then follow the solutions.

a. Error code

b. Messages on the Network Environment

Related Information

& “E-1” on page 29 & “E-2, E-3, E-7” on page 29 & “E-5” on page 30 & “E-6” on page 30 & “E-8” on page 30 & “E-9” on page 30 & “E-10” on page 31 & “E-11” on page 31 & “E-12” on page 31 & “E-13” on page 32 & “Message on the Network Environment” on page 32

User's Guide

Network Settings

E-1

Solutions:

❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device.

❏ Make sure your hub or other network device is turned on.

❏ If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled.

E-2, E-3, E-7

Solutions:

❏ Make sure your wireless router is turned on.

❏

Conrm

❏ Turn o the wireless router. Wait for about 10 seconds, and then turn it on.

❏ Place the printer closer to your wireless router and remove any obstacles between them.

❏ If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on

the network connection report.

❏ If an wireless router has multiple SSIDs, select the SSID that is displayed. When the SSID is using a non-

compliant frequency, the printer does not display them.

❏ If you are using push button setup to establish a network connection, make sure your wireless router supports

WPS. You cannot use push button setup if your wireless router does not support WPS.

❏ Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot

display an SSID that contains non-ASCII characters.

❏ Makes sure you know your SSID and password before connecting to the wireless router. If you are using a

wireless router with its default settings, the SSID and password are located on a label on the wireless router. If you do not know your SSID and password, contact the person who set up the wireless router, or see the documentation provided with the wireless router.

❏ If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in

the documentation provided with the smart device.

❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are

applicable, reset your network settings by downloading and running the

http://epson.sn > Setup

that your computer or device is connected correctly to the wireless router.

soware

from the following website.

❏ Another smart device was added to the network using push button setup.

❏ e Wi-Fi network was set up using any method other than push button setup.

Related Information

“Connecting to a Computer” on page 22

“Making Wi-Fi Settings from the Printer” on page 23

User's Guide

Network Settings

E-5

Solutions:

Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings.

❏ WEP-64 bit (40 bit)

❏ WEP-128 bit (104 bit)

❏ WPA PSK (TKIP/AES)

❏ WPA2 PSK (TKIP/AES)

❏ WPA (TKIP/AES)

❏ WPA2 (TKIP/AES)

* WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.

E-6

Solutions:

❏ Check if MAC address

ltered. See the documentation provided with the wireless router for details. You can check the printer’s MAC address from the Network Status part on the network connection report.

❏ If your wireless router is using shared authentication with WEP security, make sure the authentication key and

index are correct.

❏ If the number of connectable devices on the wireless router is less than the number of network devices that you

want to connect, make settings on the wireless router to increase the number of connectable devices. See the documentation provided with the wireless router to make settings.

ltering

is disabled. If it is enabled, register the printer’s MAC address so that it is not

E-8

Solutions:

❏ Enable DHCP on the wireless router if the printer’s Obtain IP Address setting is set to Auto.

❏ If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out

of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web Cong.

Related Information

“Printing a Network Status Sheet” on page 33

E-9

Solutions:

Check the following.

❏ Devices are turned on.

+ 124 hidden pages