Several Sheets of Paper are Fed at a Time. . . . . . 101
Paper Out Error Occurs..................101
3
User's Guide
Contents
Power and Control Panel Problems............102
Power Does Not Turn On.................102
Power Does Not Turn O.................102
Power Turns O Automatically.............102
Cannot Print from a Computer...............102
Checking the Connection (USB)............102
Checking the Connection (Network).........103
Checking the Soware and Data. . . . . . . . . . . . 104
Checking the Printer Status from the
Computer (Windows)....................105
Checking the printer status from the
computer (Mac OS).....................106
When You Cannot Make Network Settings......106
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 107
When You Cannot Connect Using Wi-Fi
Direct (Simple AP) Connection............ 108
Checking the SSID Connected to the Printer. . . 110
Checking the SSID for the Computer.........110
Printout Problems........................111
Printout is Scued or Color is Missing........111
Banding or Unexpected Colors Appear.......111
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................112
Blurry Prints, Vertical Banding, or
Misalignment..........................112
Print Quality is Poor.....................113
Paper Is Smeared or
Printed Photos are Sticky.................115
Images or Photos are Printed in Unexpected
Colors...............................116
Cannot Print Without Margins.............116
Edges of the Image are Cropped During
Borderless Printing......................116
e Position, Size, or Margins of the Printout
Are Incorrect..........................116
Printed Characters Are Incorrect or Garbled. . . 117
Printed Image Is Inverted..............117
e
Mosaic-Like Patterns in the Prints...........117
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........117
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 117
Banding Appears on the Copied Image.......118
An Image of the Reverse Side of the Original
Appears in the Copied Image.............. 118
e Printout Problem Could Not be Cleared. . . 118
Other Printing Problems................... 118
Printing Is Too Slow.....................118
Printing Slows Down Dramatically During
Continuous Printing.....................119
Scued
...............114
Cannot Start Scanning.....................119
Scanned Image Problems...................120
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......120
e Image Quality Is Rough...............120
Oset Appears in the Background of Images. . . 120
Text is Blurred.........................120
Moiré Patterns (Web-Like Shadows) Appear. . . 121
Cannot Scan the Correct Area on the
Scanner Glass..........................121
Text is Not Recognized Correctly when
Saving as a Searchable PDF................121
Cannot Solve Problems in the Scanned Image. . 122
Other Scanning Problems...................122
Scanning Speed Is Slow...................122
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 123
Other Problems..........................123
Slight Electric Shock when Touching the
Printer...............................123
Operation Sounds Are Loud...............123
Application Is Blocked by a Firewall (for
Windows Only)........................123
Ink Spilled............................124
Appendix
Technical Specications....................125
Printer Specications....................125
Scanner Specications...................126
Interface Specications...................126
Network Function List...................127
Wi-Fi Specications.....................127
Security Protocol.......................128
Supported ird Party Services.............128
Dimensions...........................128
Electrical Specications.................. 128
Environmental Specications..............129
System Requirements....................129
Regulatory Information....................130
Standards and Approvals................. 130
Restrictions on Copying..................131
Transporting the Printer....................131
Copyright.............................. 134
Trademarks.............................135
Where to Get Help........................136
Technical Support Web Site................136
Contacting Epson Support................136
4
User's Guide
About This Manual
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the
various Epson soware applications.
❏ Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏ Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, and so on.
❏ User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
❏ Administrator's Guide (digital manual)
Provides network administrators with information on management and printer settings.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “Soware Update Tools (EPSON Soware Updater)” on page 90
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
5
User's Guide
About This Manual
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏ Win d o w s : H o l d down Alt, and then press ←.
❏ Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏ To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏ To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
6
User's Guide
About This Manual
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
Descriptions Used in this Manual
❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS
Sierra. e content displayed on the screens varies depending on the model and situation.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏ Microso
❏
Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
Wi n d o w s® 10 operating system
®
Wi n d o w s® 8.1 operating system
®
Wi n d o w s® 8 operating system
®
Wi n d o w s® 7 operating system
®
Wi n d o w s Vis ta® operating system
®
Wi n d o w s® XP operating system
®
Wi n d o w s® XP Professional x64 Edition operating system
®
Wi n d o w s Ser v e r® 2016 operating system
®
Wi n d o w s Ser v e r® 2012 R2 operating system
®
Wi n d o w s Ser v e r® 2012 operating system
®
Wi n d o w s Ser v e r® 2008 R2 operating system
®
7
User's Guide
About This Manual
❏ Microso® Wi n d o w s Ser v e r® 2008 operating system
❏
Microso
❏ Microso
Mac OS
In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X
Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Wi n d o w s Ser v e r® 2003 R2 operating system
®
Wi n d o w s Ser v e r® 2003 operating system
®
8
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
Safety Instructions for Ink
❏ Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink
bottle caps.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or
handle the ink bottles and ink bottle cap.
9
User's Guide
Important Instructions
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a
will not operate properly if it is tilted at an angle.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
stable surface that extends beyond the base of the printer in all directions. e printer
at,
Advisories and Warnings for Using the Printer
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable and ink tubes inside the printer.
❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Be careful not to trap your ngers when closing the scanner unit.
❏ Do not press too hard on the scanner glass when placing the originals.
10
User's Guide
Important Instructions
❏ If any of the ink tanks are not lled up to the lower line, rell the ink soon. Prolonged use of the printer when
the ink level is below the lower line could damage the printer.
P
❏ Always turn the printer o using the
P
until the
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
light stops ashing.
button. Do not unplug the printer or turn o the power at the outlet
Advisories and Warnings for Transporting or Storing the Printer
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏ Radio waves from this printer may negatively
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
the operation of medical electronic equipment, causing
aect
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase the network settings stored in the printer's
memory by turning on the printer while holding down the
button on the control panel.
11
User's Guide
Printer Basics
Printer Basics
Part Names and Functions
Rear paper feedLoads paper.
A
Paper supportSupports loaded paper.
B
Feeder guardPrevents foreign substance from entering the printer.
C
Usually keep this guard closed.
Edge guidesFeeds the paper straight into the printer. Slide to the edges of the paper.
D
Output trayHolds the ejected paper.
E
Document coverBlocks external light while scanning.
A
Scanner glassPlace the originals.
B
Scanner unitScans placed originals.
C
Control panelIndicates the printer's status and allows you to make print settings.
D
12
User's Guide
Printer Basics
Ink tank coverOpen to rell the ink tank.
A
Ink reservoir tank (Ink tank)Supplies ink to the print head.
B
Ink tank unitContains the ink tanks.
C
Print headInk is ejected from the print head nozzles underneath.
D
Rear coverRemove when removing jammed paper.
A
AC inletConnects the power cord.
B
USB portConnects a USB cable to connect with a computer.
C
13
User's Guide
Control Panel
Printer Basics
A
B
C
D
E
F
Turns the printer on or o.
Do not turn o while the power light is ashing (while the printer is operating or processing data).
Unplug the power cord when the power light is o.
The upper and lower lights indicate the network status.
❏
❏
The lights ash alternately or simultaneously while initializing, making network settings, or a problem with the
printer's wireless (Wi-Fi) network connection occurs.
When a network error occurs, pressing this button cancels the error. Hold this button down for more than three
seconds to perform Wi-Fi auto setup using the WPS push button.
Prints a network connection report allowing you to determine the causes of any problems you may have using the
printer on a network. If you need more detailed network settings and connection status, hold this button down for
at least 10 seconds to print a network status sheet.
Starts monochrome copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press
this button within one second intervals.
Starts color copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this
button within one second intervals.
(Upper light): Turns on while the printer is connected to a wireless (Wi-Fi) network.
(Lower light): Turns on while the printer is connected to a network in Wi-Fi Direct (Simple AP) mode.
G
H
I
Stops the current operation.
Hold this button down for three seconds until the
Indicates the status of the initial ink charging.
Turns on or ashes when paper is out or a paper jam occurs.
P
button ashes to run print head cleaning.
Additional functions are available with dierent combinations of buttons.
+ Press the and buttons simultaneously to run software on a USB-connected
computer and scan as a PDF le.
+ or Press the y and the or buttons simultaneously to copy in draft mode.
+ Hold down the and buttons simultaneously to start PIN Code Setup (WPS).
14
User's Guide
Printer Basics
+ Hold down the and buttons simultaneously to start Wi-Fi Direct (Simple AP) Setup.
+ Turn the printer on while holding down the button to restore the default network
settings. When the network settings are restored, the printer turns on and the network status
lights
alternately.
ash
+
Turn the printer on while holding down the y button to print the nozzle check pattern.
Related Information
& “Checking the Error Indicators on the Printer” on page 95
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 20
& “Restoring the Network Settings from the Control Panel” on page 30
15
User's Guide
Network Settings
Network Settings
Network Connection Types
You can use the following connection methods.
Wi-Fi Connection
Connect the printer and the computer or smart device to the access point. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the access point.
Related Information
& “Connecting to a Computer” on page 17
& “Connecting to a Smart Device” on page 18
& “Making Wi-Fi Settings from the Printer” on page 18
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can
connect up to four devices to the printer without having to use a standard access point. However, devices directly
connected to the printer cannot communicate with each other through the printer.
16
User's Guide
Network Settings
Note:
Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.
e printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you
start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the
Wi-Fi is temporarily disconnected.
Related Information
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 21
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏ Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏ Setting up using the
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
soware
disc (only for the models that come with a
soware
disc and users with computers
17
User's Guide
Select the connection type and then click Next.
Network Settings
Follow the on-screen instructions.
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the
computer
rst.
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using.
If the access point supports WPS, you can make settings by using push button setup.
connecting the printer to the network, connect to the printer from the device that you want to use (computer,
Aer
smart device, tablet, and so on.)
Related Information
& “Making Wi-Fi Settings by Push Button Setup” on page 19
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 20
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 21
18
User's Guide
Network Settings
Making Wi-Fi Settings by Push Button Setup
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
❏ e access point is compatible with WPS (Wi-Fi Protected Setup).
❏ e current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
1.Hold down the [WPS] button on the access point until the security light ashes.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the
documentation provided with your access point for details.
2.Press the
seconds).
connection setting will start. When a connection is established, the
e
Note:
e printer is in a connection error status when the
the printer error by pressing the
again. If it still does not work, print a network connection report and check the solution.
button on the printer until the light and the light ash alternately (approximately 3
light turns on.
light and the light ash simultaneously. Aer clearing
button on the printer, reboot the access point, place it close to the printer and try
Related Information
& “Checking the Network Connection Status” on page 22
& “Printing a Network Connection Report” on page 22
19
User's Guide
Network Settings
& “When You Cannot Make Network Settings” on page 106
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can connect to an access point by using a PIN code that is printed on the network status sheet. You can use
this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN
code into the access point.
1.Load papers.
2.Hold down the
e network status sheet is printed.
Note:
If you release the
information is not printed on this report.
3.While holding down the button, press the button until the light and the light
alternately.
4.Use your computer to enter the PIN code (an eight digit number) printed on [WPS-PIN Code] column of the
network status sheet into the access point within two minutes.
When a connection is established, the
Note:
❏ See the documentation provided with your access point for details on entering a PIN code.
button on the printer for at least 10 seconds.
button within 10 seconds, a network connection report is printed. Note that PIN code
ash
light turns on.
❏ e printer is in a connection error status when the
clearing the printer error by pressing the
printer and try again. If it still does not work, print a network connection report and check the solution.
Related Information
& “Printing a Network Status Sheet” on page 29
& “Checking the Network Connection Status” on page 22
& “Printing a Network Connection Report” on page 22
& “When You Cannot Make Network Settings” on page 106
button on the printer, reboot the access point, place it close to the
20
light and the light ash simultaneously. Aer
User's Guide
Network Settings
Making Wi-Fi Direct (Simple AP) Connection Settings
is method allows you to connect the printer directly to devices without an access point. e printer acts as an
access point.
Important:
c
When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection,
the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication
is established between them. Since the computer or smart device is automatically connected to the other connectable
Wi-Fi network if the printer is turned o, it is not connected to the previous Wi-Fi network again if the printer is
turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the computer or smart
device again. If you do not want to connect every time you turn the printer on or o, we recommend using Wi-Fi
network by connecting the printer to an access point.
1.While holding down the button, press the button until the light and the light ash
alternately.
Wait until the process ends.
When a connection is established, the
2.Load papers.
3.Hold down the
e network status sheet is printed. You can check the SSID and Password for Wi-Fi Direct (Simple AP) on
this sheet.
Note:
If you release the
Password for Wi-Fi Direct (Simple AP) are not printed on this report.
4.On the computer's network connection screen or the smart device's Wi-Fi screen, select the same SSID shown
on the network status sheet to connect.
button on the printer for at least 10 seconds.
button within 10 seconds, a network connection report is printed. Note that the SSID and
light turns on.
21
User's Guide
Network Settings
5.Enter the password printed on the network status sheet into the computer or smart device.
You c a n
Note:
When you connect from a smart device using Wi-Fi Direct connection (for Android)
When you are using an Android device and connect to the printer using Wi-Fi Direct, the
simultaneously on the printer.
Press the
Press the
See Tips on the following website for more details.
http://epson.sn > Support
Related Information
& “Printing a Network Status Sheet” on page 29
& “Checking the Network Connection Status” on page 22
& “When You Cannot Connect Using Wi-Fi Direct (Simple AP) Connection” on page 108
conrm
button to allow the connection request.
button if you want to reject the connection request.
the status of Wi-Fi Direct on the network status sheet.
light and light ash
Checking the Network Connection Status
You can check the network connection status in the following way.
Checking the Network Status Using Network Light
You can check the network connection status using the network light on the printer’s control panel.
Related Information
& “Control Panel” on page 14
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the access point.
1.Load papers.
2.Press the
network connection report is printed.
e
button.
Related Information
& “Messages and Solutions on the Network Connection Report” on page 23
22
User's Guide
Network Settings
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
Related Information
& “E-2, E-3, E-7” on page 24
& “E-5” on page 24
& “E-6” on page 25
& “E-8” on page 25
& “E-9” on page 26
& “E-10” on page 26
& “E-11” on page 27
& “E-12” on page 27
& “E-12” on page 27
& “Message on the Network Environment” on page 28
23
User's Guide
Network Settings
E-2, E-3, E-7
Message:
No wireless network names (SSID) found. Conrm that the router/access point is turned on and the wireless
network (SSID) is set up correctly. Contact your network administrator for assistance.
No wireless network names (SSID) found. Conrm that the wireless network name (SSID) of the PC you wish to
connect is set up correctly. Contact your network administrator for assistance.
Entered security key/password does not match the one set for your router/access point. Conrm security key/
password. Contact your network administrator for assistance.
Solutions:
❏ Make sure your access point is turned on.
❏ Conrm that your computer or device is connected correctly to the access point.
❏ Tu rn o the access point. Wait for about 10 seconds, and then turn it on.
❏ Place the printer closer to your access point and remove any obstacles between them.
❏ If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏ If you are using push button setup to establish a network connection, make sure your access point supports
WPS. You cannot use push button setup if your access point does not support WPS.
❏ Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot
display an SSID that contains non-ASCII characters.
❏ Makes sure you know your SSID and password before connecting to the access point. If you are using an access
point with its default settings, the SSID and password are located on a label on the access point. If you do not
know your SSID and password, contact the person who set up the access point, or see the documentation
provided with the access point.
❏ If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in
the documentation provided with the smart device.
❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the
http://epson.sn > Setup
❏ Another smart device was added to the network using push button setup.
❏ e Wi-Fi network was set up using any method other than push button setup.
soware
from the following website.
Related Information
“Connecting to a Computer” on page 17
&
“Making Wi-Fi Settings from the Printer” on page 18
&
E-5
Message:
Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Conrm security mode. Contact
your network administrator for assistance.
24
User's Guide
Network Settings
Solutions:
Make sure the access point's security type is set to one of the following. If it is not, change the security type on the
access point, and then reset the printer's network settings.
❏ WEP-64 bit (40 bit)
❏ WEP-128 bit (104 bit)
❏ WPA PSK (TKIP/AES)
❏ WPA2 PSK (TKIP/AES)
❏ WPA (TKIP/AES)
❏ WPA2 (TKIP/AES)
*WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
*
*
E-6
Message:
MAC address of your printer may be ltered. Check whether your router/access point has restrictions such as
MAC address ltering. See the documentation of the router/access point or contact your network administrator for
assistance.
Solutions:
❏ Check if MAC address ltering is disabled. If it is enabled, register the printer's MAC address so that it is not
ltered. See the documentation provided with the access point for details. You can check the printer's MAC
address from the Network Status part on the network connection report.
❏ If your access point is using shared authentication with WEP security, make sure the authentication key and
index are correct.
Related Information
& “Printing a Network Status Sheet” on page 29
E-8
Message:
Incorrect IP address is assigned to the printer. Conrm IP address setup of the network device (hub, router, or
access point). Contact your network administrator for assistance.
Solutions:
❏ Enable DHCP on the access point if the printer’s Obtain IP Address setting is set to Auto.
❏ If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out
of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web
Related Information
& “Printing a Network Status Sheet” on page 29
Cong
25
.
User's Guide
Network Settings
E-9
Message:
Conrm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is
available. Contact your network administrator for assistance.
Solutions:
Check the following.
❏ Devices are turned on.
❏ You can access the Internet and other computers or network devices on the same network from the devices you
want to connect to the printer.
If still does not connect your printer and network devices aer conrming the above, turn o the access point.
Wait for about 10 seconds, and then turn it on. en reset your network settings by downloading and running the
installer from the following website.
http://epson.sn > Setup
Related Information
& “Connecting to a Computer” on page 17
E-10
Message:
Conrm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available.
Contact your network administrator for assistance.
Solutions:
Check the following.
❏ Other devices on the network are turned on.
❏ Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's
Obtain IP Address to Manual.
Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway
from the Network Status part on the network connection report.
If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto. If you want to set the IP address
manually, check the printer's IP address from the Network Status part on the network connection report, and then
select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
If still does not connect your printer and network devices, turn o the access point. Wait for about 10 seconds, and
then turn it on.
Related Information
& “Printing a Network Status Sheet” on page 29
26
User's Guide
Network Settings
E-11
Message:
Setup is incomplete. Conrm default gateway setup. Connection using the EpsonNet Setup is available. Contact
your network administrator for assistance.
Solutions:
Check the following.
❏ e default gateway address is correct if you set the printer's TCP/IP Setup setting to Manual.
❏ e device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status part
on the network connection report.
Related Information
& “Printing a Network Status Sheet” on page 29
E-12
Message:
Conrm the following -Entered security key/password is correct -Index of the security key/password is set to the
number -IP address, subnet mask, or default gateway setup is correct Contact your network administrator for
rst
assistance.
Solutions:
Check the following.
❏ Other devices on the network are turned on.
❏ e network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
❏ e network addresses for other devices (subnet mask and default gateway) are the same.
❏ e IP address does not conict with other devices.
If still does not connect your printer and network devices aer conrming the above, try the following.
❏ Tu rn o the access point. Wait for about 10 seconds, and then turn it on.
❏ Make network settings again using the installer. You can run it from the following website.
http://epson.sn > Setup
❏ You can register several passwords on an access point that uses WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
& “Printing a Network Status Sheet” on page 29
& “Connecting to a Computer” on page 17
27
User's Guide
Network Settings
E-13
Message:
Conrm the following -Entered security key/password is correct -Index of the security key/password is set to the
rst number -Connection and network setup of the PC or other device is correct Contact your network
administrator for assistance.
Solutions:
Check the following.
❏ Network devices such as an access point, hub, and router are turned on.
❏
TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set
e
automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network
may
If it still does not work aer checking the above, try the following.
from the network for other devices.)
dier
❏ Tu rn o the access point. Wait for about 10 seconds, and then turn it on.
❏ Make network settings on the computer that is on the same network as the printer using the installer. You can
run it from the following website.
http://epson.sn > Setup
❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&
“Printing a Network Status Sheet” on page 29
&
“Connecting to a Computer” on page 17
Message on the Network Environment
MessageSolution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Conrm network
name (SSID).
The same SSID may be set on several access points. Check the settings on the
access points, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router o and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
After moving the printer closer to the access point and removing any
obstacles between them, turn o the access point. Wait for about 10 seconds,
and then turn it on. If it still does not connect, see the documentation
supplied with the access point.
You can simultaneously connect up to four computers and smart devices in
Wi-Fi Direct (Simple AP) connection. To add another computer or smart
device, disconnect one of the connected devices rst.
28
User's Guide
Network Settings
Printing a Network Status Sheet
You can check the detailed network information by printing it.
1.Load papers.
2.Hold down the
network status sheet is printed.
e
Note:
If you release the
button on the printer's control panel for at least 10 seconds.
button within 10 seconds, a network connection report is printed.
Replacing or Adding New Access Points
If the SSID changes due to the replacement of an access point, or an access point is added and a new network
environment is established, re-set the Wi-Fi settings.
Related Information
& “Changing the Connection Method to a Computer” on page 29
Changing the Connection Method to a Computer
Using the installer and re-set up in a dierent connection method.
❏ Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏ Setting up using the
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
soware
disc (only for the models that come with a
soware
disc and users with computers
29
User's Guide
Network Settings
Select Change or re-set the connection method on the Select Soware Installation screen, and then click Next.
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
1.
Turn the print e r o.
2.While holding down the
alternately.
Restoration is complete when the
button, press the button until the light and the light
light and the light are o.
ash
30
User's Guide
Preparing the Printer
Preparing the Printer
Loading Papers
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Media NameSizeLoading Capacity
(Sheets)
Epson Bright White Ink Jet
Paper
Epson Ultra Glossy Photo
Paper
Epson Premium Glossy
Photo Paper
Epson Premium Semigloss
Photo Paper
Epson Photo Paper GlossyA4, 13×18 cm (5×7 in.),
Epson Matte PaperHeavyweight
Epson Photo Quality Ink Jet
Paper
A4Up to the line
indicated by the
triangle symbol on
the edge guide.
A4, 13×18 cm (5×7 in.),
10×15 cm (4×6 in.)
A4, 13×18 cm (5×7 in.),
16:9 wide size (102×181
mm), 10×15 cm (4×6 in.)
A4, 10×15 cm (4×6 in.)
10×15 cm (4×6 in.)
A420-✓
A480--
20
20
20
20
*2
*2
*2
*2
*1
Manual 2Sided Printing
✓✓
-✓
-✓
-✓
-✓
Borderless
Printing
*1For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
*2Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
31
User's Guide
Commercially Available Paper
Preparing the Printer
Media NameSizeLoading Capacity (Sheets
or Envelopes)
Plain paper
Copy paper
EnvelopeEnvelope #10, Envelope
Letter, A4Up to the line indicated by
the triangle symbol on the
edge guide.
B5, 16K (195×270 mm )Up to the line indicated by
the triangle symbol on the
edge guide.
A5, A6, B6Up to the line indicated by
the triangle symbol on the
edge guide.
Legal, 8.5×13 in.1✓-
User Dened (mm)
89×127 to 182×257
215.9×297 to 1200
User Dened (mm)
182×257 to 215.9×297
DL, Envelope C6
*1
*1
1✓-
1✓-
10--
*2
*2
*2
Manual 2Sided Printing
✓✓
✓-
✓-
Borderless
Printing
*1Only printing from computer or smart device is available.
*2For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
32
User's Guide
Preparing the Printer
❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to conrm the paper specications.
Related Information
& “Printer Specications” on page 125
Loading Paper in the Rear Paper Feed
1.Open the feeder guard and pull out the paper support.
2.Slide the edge guides.
33
User's Guide
Preparing the Printer
3.Load paper at the center of the paper support with the printable side facing up.
Important:
c
❏ Do not load more than the maximum number of sheets
above the line just under the
❏ Load paper short edge rst. However, when you have set the long edge as the width of the user dened size,
load paper long edge rst.
d
symbol inside the edge guide.
specied
for the paper. For plain paper, do not load
❏ Pre-punched paper
Note:
❏ Load a single sheet of dened size plain paper with binding holes at the le or right.
❏ Adjust the print position of your le to avoid printing over the holes.
4.Slide the edge guides to the edges of the paper, and then close the feeder guard.
Important:
c
Do not place objects on the feeder guard. Doing so may prevent paper from feeding.
34
User's Guide
Preparing the Printer
5.Slide out the output tray.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
Related Information
& “Paper Handling Precautions” on page 32
& “Available Paper and Capacities” on page 31
& “List of Paper Type” on page 36
&
“Loading Envelopes and Precautions” on page 35
& “Loading Long Papers” on page 36
Loading Envelopes and Precautions
Loading envelopes short edge
the envelopes.
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
at the center with the
rst
facing down, and slide the edge guides to the edges of
ap
❏ Do not use envelopes with adhesive surfaces on the
❏ Avoid using envelopes that are too thin, as they may curl during printing.
or window envelopes.
aps
35
User's Guide
Preparing the Printer
Related Information
& “Available Paper and Capacities” on page 31
& “Loading Paper in the Rear Paper Feed” on page 33
Loading Long Papers
When loading paper longer than legal size, store the paper support and the output tray, and then atten the leading
edge of the paper.
Related Information
& “Available Paper and Capacities” on page 31
&
“Loading Paper in the Rear Paper Feed” on page 33
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
1.Open the document cover.
2.Remove any dust or stains on the scanner glass.
3.Place the original face-down and slide it to the corner mark.
Note:
A range of 1.5 mm from the bottom edge and right edge of the scanner glass is not scanned.
4.Close the cover gently.
Important:
c
Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged.
5.Remove the originals
Note:
If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
aer
scanning.
37
User's Guide
Preparing the Printer
Saving Power
printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
e
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not
connected to the network for 30 minutes.
Saving Power - Windows
1.Access the printer driver window.
2.Click Printer and Option Information on the Maintenance tab.
3.
Do one of the following.
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and click
Send.
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn o automatically, select the time period in the Power O If Inactive or Power O If
Disconnected setting, and then click Send.
Note:
Your produ c t may h ave th e Power O Timer feature or Power O If Disconnected and Power O If Disconnected
features depending on the location of purchase.
4.Click OK.
Saving Power - Mac OS
1.Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.Click Options & Supplies > Utility > Open Printer Utility.
3.Click Printer Settings.
4.Do one of the following.
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and click
Apply.
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period in the Power O If Inactive or Power O IfDisconnected setting, and then click Apply.
Note:
Your produ c t may h ave th e Power O Timer feature or Power O If Inactive and Power O If Disconnected features
depending on the location of purchase.
38
User's Guide
Printing
Printing
Printing from the Printer Driver on Windows
Accessing the Printer Driver
When accessing the printer driver from the computer's control panel, the settings are applied to all of the
applications.
Accessing the printer driver from the control panel
❏ Windows 10/Windows Server 2016
Right-click the start button or press and hold it, and then select Control Panel > Vie w dev i ces a n d p rinter s inHardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w de v ice s a nd pri n t e r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏ Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vie w dev i ces a n d pr inte r s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏ Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Select printing preferences.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Printing Basics
Note:
Operations may dier depending on the application. See the application's help for details.
1.Open the
Load paper in the printer if it has not already been loaded.
you want to print.
le
39
User's Guide
Printing
2.Select Print or Page Setup from the File menu.
3.Select your printer.
4.Select Preferences or Properties to access the printer driver window.
5.Change the settings as necessary.
See the menu options for the printer driver for details.
Note:
❏ You can also see the online help for explanations of the setting items. Right-clinking an item displays Help.
❏ When you select Print Preview, you can see a preview of your document before printing.
6.Click OK to close the printer driver window.
7.
Click Print.
Note:
When you select Print Preview, a preview window is displayed. To change the settings, click Cancel, and then repeat
the procedure from step 2.
Related Information
& “Available Paper and Capacities” on page 31
& “Loading Paper in the Rear Paper Feed” on page 33
& “Main Tab” on page 53
40
User's Guide
Printing
Printing on 2-Sides
You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages
and folding the printout.
Note:
❏ Flip the paper over to print on the other side when the printer has nished printing the rst side.
❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
& “Available Paper and Capacities” on page 31
Print Settings
2-sided printing is available when EPSON Status Monitor 3is enabled. However, it may not be available when the
printer is accessed over a network or is used as a shared printer.
Note:
To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON
Status Monitor 3.
1.On the printer driver's Main tab, select an option from 2-Sided Printing.
2.Click Settings, make the appropriate settings, and then click OK.
Note:
To print a folded booklet, select Booklet.
3.
Click Print.
When the rst side has nished printing, a pop-up window is displayed on the computer. Follow the on-screen
instructions.
Related Information
& “Printing Basics” on page 39
& “Main Tab” on page 53
41
User's Guide
Printing
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
Related Information
& “Printing Basics” on page 39
& “Main Tab” on page 53
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
Print Settings
On the printer driver's Main tab, select Reverse Order.
Related Information
& “Printing Basics” on page 39
42
User's Guide
Printing
& “Main Tab” on page 53
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
On the printer driver's More Options tab, select the document size from the Document Size setting. Select the
paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then selectFit to Page or Zoom to. When you select Zoom to, enter a percentage.
Select Center to print the images in the center of the page.
Related Information
& “Printing Basics” on page 39
& “More Options Tab” on page 54
Printing One Image on Multiple Sheets for Enlargement (Creating a
Poster)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
43
User's Guide
Printing
Print Settings
On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page
setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting
guide options.
Related Information
& “Printing Basics” on page 39
& “Main Tab” on page 53
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
44
User's Guide
Printing
1.Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
2.Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
45
User's Guide
Printing
3.Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
of the cross marks).
le
4. Tape the sheets together from the back.
5.Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
46
User's Guide
Printing
6.Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
7.Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
47
User's Guide
Printing
8.Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
48
User's Guide
Printing
10. Cut o the remaining margins along the outer guide.
Printing with a Header and Footer
You can print information such as a user name and printing date in headers or footers.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click
Settings, and the select the items you want to print.
49
User's Guide
Printing
Related Information
& “Printing Basics” on page 39
& “More Options Tab” on page 54
Printing a Watermark
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Note:
is feature is not available with borderless printing.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Watermark. Click Settings
to change details such as the size, density, or position of the watermark.
Related Information
“Printing Basics” on page 39
&
“More Options Tab” on page 54
&
Printing Multiple Files Together
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as multi-page layout, and 2-sided printing.
Print Settings
On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window
is displayed. With the Job Arranger Lite window opened, open the le that you want to combine with the current
and then repeat the above steps.
le,
50
User's Guide
Printing
When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout.
Click Print from the File menu to start printing.
Note:
If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently
working on is canceled. Click Save from the File menu to save the current job. e extension of the saved
To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite
window. Next, select Open from the File menu to select the
Related Information
& “Printing Basics” on page 39
& “Main Tab” on page 53
le.
les
is "ecl".
Printing Using the Color Universal Print Feature
You can enhance the visibility of texts and images in printouts.
Color Universal Print is only available when the following settings are selected.
❏ Paper Type: Plain paper
❏ Quality: Standard or a higher quality
❏ Print Color: Color
❏ Applications: Microso® Oce 2007 or later
❏ Text Size: 96 pts or smaller
Print Settings
On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option
from the Color Universal Print setting. Click Enhancement Options to make further settings.
Note:
❏ Certain characters may be altered by patterns, such as "+" appearing as "±".
❏ Application-specic patterns and underlines may alter content printed using these settings.
❏ Print quality may decrease in photos and other images when using Color Universal Print settings.
❏ Printing is slower when using Color Universal Print settings.
Related Information
& “Printing Basics” on page 39
“More Options Tab” on page 54
&
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User's Guide
Printing
Adjusting the Print Color
You can adjust the colors used in the print job.
Note:
ese adjustments are not applied to the original data.
Print Settings
On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open
the Color Correction window, and then select the method of color correction.
Note:
❏ Automatic is selected as default on the More Options tab. With this setting, the colors are automatically adjusted to
match the paper type and print quality settings.
❏ PhotoEnhance on the Color Correction window adjusts the color by analyzing the location of the subject. erefore, if
you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change
unexpectedly. If the image is out of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print
in a mode other than PhotoEnhance.
Related Information
& “Printing Basics” on page 39
& “More Options Tab” on page 54
Printing to Emphasize Thin Lines
You can thicken thin lines that are too thin to print.
Print Settings
On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize
in Lines.
Related Information
& “Printing Basics” on page 39
52
User's Guide
Printing
& “More Options Tab” on page 54
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click
See what's printing, right-click on the job you want to cancel, and then select Cancel.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
Main Tab
Printing PresetsAdd/Remove PresetsYou can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings
Reset Defaults
Ink LevelsDisplays the approximate ink levels.
Paper Source
Document Size
Displays a list of items currently set on the Main and More Options tabs.
Return all settings to their factory default values. The settings on the More Options tab are also
reset to their defaults.
Select the paper source from which the paper is fed. Select Auto Select to automatically select the
paper source selected in the print settings on the printer's control panel.
If the printer has only one paper source, this item is not displayed.
Select the paper size on which you want to print. If you select User-Dened, enter the paper width
and height.
BorderlessEnlarges the print data slightly more than the paper size so that no margins are printed around the
edges of the paper. Click Settings to select the amount of enlargement.
OrientationSelect the orientation you want to use to print.
Paper TypeSelect the type of paper on which you print.
QualitySelect the pint quality you want to use for printing. Available settings depend on the paper type
you select. Click More Settings to make further settings.
ColorSelect the color for your print job.
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User's Guide
Printing
2-Sided PrintingAllows you to perform 2-sided printing.
SettingsYou can specify the binding edge and the binding margins. When
printing multi-page documents, you can select to print starting from
either the front or the back side of the page.
Multi-Page
CopiesSet the number of copies you want to print.
Quiet ModeReduces the noise the printer makes. However, enabling this may reduce print speed.
Print PreviewDisplays a preview of your document before printing.
Job Arranger LiteSelect to print using the Job Arranger Lite feature.
Allows you to print several pages on one sheet or perform poster printing. Click Page Order to
specify the order in which pages are printed.
CollatePrints multi-page documents collated in order and sorted into sets.
Reverse OrderAllows you to print from the last page so that the pages are stacked in the
correct order after printing.
More Options Tab
Printing PresetsAdd/Remove PresetsYou can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings
Reset Defaults
Displays a list of items currently set on the Main and More Options tabs.
Return all settings to their factory default values. The settings on the Main tab are also reset to their
defaults.
Document SizeSelect the size of your document.
Output Paper
Reduce/Enlarge
Document
Color CorrectionAutomaticAdjusts the colors of images automatically.
Watermark FeaturesAllows you to make settings for watermarks.
Select the paper size on which you want to print. If the Output Paper diers from the DocumentSize, Reduce/Enlarge Document is selected automatically. You do not have to select it when
printing without reducing or enlarging the size of a document.
Allows you to reduce or enlarge the size of a document.
Fit to PageAutomatically reduce or enlarge the document to t to the paper size
selected in Output Paper.
Zoom toPrints with a specic percentage.
CenterPrints images in the center of the paper.
Custom
Image OptionsEnables print quality options such as Color Universal Print or Fix Red-
Allows you to perform manual color correction. Click Advanced for
further settings.
Eye. You can also thicken thin lines to make them visible on the
printouts.
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User's Guide
Printing
Additional SettingsRotate 180°Rotates pages 180 degrees before printing. This feature is helpful when
printing on paper such as envelopes that are loaded in xed direction in
the printer.
High SpeedPrints when the print head moves in both directions. The print speed is
faster, but the quality may decline.
Mirror ImageInverts an image to print as it would appear in a mirror.
Maintenance Tab
Nozzle CheckPrints a nozzle check pattern to check if the print head nozzles are clogged.
Head CleaningCleans the clogged nozzles in the print head. Because this feature uses some ink, clean the print
head only if the nozzles are clogged.
Power CleaningReplaces all of the ink inside the ink tubes to improve the print quality.
Print Head AlignmentAligns the print head so that images are printed clearly.
Job Arranger LiteOpens the Job Arranger Lite window. Here you can open and edit previously saved data.
EPSON Status
Monitor 3
Monitoring
Preferences
Extended SettingsAllows you to make a variety of settings. Right-click each item to view the Help for more details.
Print QueueDisplays the jobs waiting to be printed. You can check, pause, or resume print jobs.
Printer and Option
Information
LanguageChanges the language used on the printer driver window. To apply the settings, close the printer
Software UpdateStarts EPSON Software Updater to check for the latest version of applications on the Internet.
Technical SupportAllows you to access the Epson technical support website.
Opens the EPSON Status Monitor 3 window. Here you can conrm the status of the printer and the
consumables.
Allows you to make settings for items on the EPSON Status Monitor 3 window.
Displays the number of sheets of paper fed into the printer.
driver, and then open it again.
Printing from the Printer Driver on Mac OS
Printing Basics
Note:
Operations dier depending on the application. See the application's help for details.
1.Open the le you want to print.
Load paper in the printer if it has not already been loaded.
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User's Guide
Printing
2.Select Print from the File menu or another command to access the print dialog.
d
If necessary, click Show Details or
3.Select your printer.
4.Select Print Settings from the pop-up menu.
to expand the print window.
Note:
On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
5.Change the settings as necessary.
See the menu options for the printer driver for details.
6.Click Print.
Related Information
& “Available Paper and Capacities” on page 31
& “Loading Paper in the Rear Paper Feed” on page 33
& “Menu Options for Print Settings” on page 60
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
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User's Guide
Printing
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page
order), and Border.
Related Information
& “Printing Basics” on page 55
& “Menu Options for Layout” on page 60
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
Print Settings
Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting.
Related Information
& “Printing Basics” on page 55
57
User's Guide
Printing
& “Menu Options for Paper Handling” on page 60
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
When printing to t to the paper size, select Paper Handling from the pop-up menu, and then select Scale to t
paper size. Select the paper size you loaded in the printer in Destination Paper Size. When reducing the size of
the document, select Scale down only.
When printing at a
❏ Select Print from the File menu of the application. Select Printer, enter a percentage in Scale, and then click
Print.
❏ Select Page Setup from the File menu of the application. Select your printer in Format For, enter a percentage
in Scale, and then click OK.
Note:
Select the paper size you set in the application as the Paper Size setting.
Related Information
“Printing Basics” on page 55
&
“Menu Options for Paper Handling” on page 60
&
specic
percentage, do one of the following.
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User's Guide
Printing
Adjusting the Print Color
You can adjust the colors used in the print job.
Note:
ese adjustments are not applied to the original data.
Print Settings
Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options
from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings,
and then make more detailed settings.
Related Information
& “Printing Basics” on page 55
&
“Menu Options for Color Matching” on page 60
&
“Menu Options for Color Options” on page 61
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following.
❏ OS X Mountain Lion or later
Click
❏ Mac OS X v10.6.8 to v10.7.x
Click Delete.
next to the progress meter.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
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User's Guide
Printing
Menu Options for Layout
Pages per SheetSelect the number of pages to be printed on one sheet.
Layout DirectionSpecify the order in which the pages will be printed.
BorderPrints a border around the pages.
Reverse page
orientation
Flip horizontallyInverts an image to print as it would appear in a mirror.
Rotates pages 180 degrees before printing. Select this item when printing on paper such as
envelopes that are loaded in xed direction in the printer.
Menu Options for Color Matching
ColorSyncSelect the method for color adjustment. These options adjusts colors between the printer and the
EPSON Color Controls
computer display to minimize the
dierence
in color.
Menu Options for Paper Handling
Collate pagesPrints multi-page documents collated in order and sorted into sets.
Pages to PrintSelect to print only odd pages or even pages.
Page OrderSelect to print from the top or the last page.
Scale to t paper sizePrints to t to the paper size you loaded.
Destination Paper
Size
Select the paper size to print on.
Scale down onlySelect when reducing the size of the document.
Menu Options for Cover Page
Print Cover Page
Cover Page TypeSelect the contents of the cover page.
Select whether or not to print a cover page. When you want to add a back cover, select After
document.
Menu Options for Print Settings
Paper SourceSelect the paper source from which the paper is fed. If the printer has only one paper source, this
item is not displayed. Selecting Auto Select selects the paper source that matches the paper
setting on the printer automatically.
Media TypeSelect the type of paper on which you print.
Print QualitySelect the pint quality you want to use for printing. The options vary depending on the paper type.
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User's Guide
Printing
BorderlessThis checkbox is selected when you select a borderless paper size.
ExpansionIn borderless printing, the print data is enlarged slightly more than the
paper size so that no margins are printed around the edges of the paper.
Select the amount of enlargement.
GrayscaleSelect when you want to print in black or shades of gray.
Mirror ImageInverts an image to print as it would appear in a mirror.
Menu Options for Color Options
Manual Settings
PhotoEnhanceProduces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
O (No Color
Adjustment)
Adjusts the color manually. In Advanced Settings, you can select detailed settings.
and brightness of the original image data.
Print without enhancing or adjusting the color in any way.
Making Operation Settings for the Mac OS Printer Driver
Accessing the Operation Settings Window of the Mac OS Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS Printer Driver
❏ Skip Blank Page: Avoids printing blank pages.
❏ Quiet Mode: Prints quietly. However, the print speed may be slower.
❏ Output documents for ling: Feed the paper so that it is easy to le when printing landscape data. Envelope
printing is not supported.
❏ High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
❏ Warning Notications: Allows the printer driver to display warning notications.
❏ Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
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User's Guide
Printing
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
Related Information
& “Printing Using a Network Service” on page 93
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
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User's Guide
Printing
e following screens are subject to change without notice.
A
B
C
D
E
F
G
Home screen displayed when the application is started.
Displays information on how to setup the printer and a FAQ.
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
Select what you want to print such as photos, documents, and web pages.
Displays the screen to make print settings such as paper size and paper type.
Displays photos and documents you selected.
Starts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
Using Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet
(Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to
the same wireless network.
1.Load paper in the printer.
2.Set up your printer for wireless printing.
3.On your Android device, install the Epson Print Enabler plug-in from Google Play.
4.Connect your Android device to the same wireless network as your printer.
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User's Guide
Printing
5.Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler.
6.From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
Note:
If you do not see your printer, tap All Printers and select your printer.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 33
& “Connecting to a Smart Device” on page 18
Canceling the Ongoing Job
Press the y button on the printer's control panel to cancel the print job in progress.
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User's Guide
Copying
Copying
Copying Basics
You can copy on A4-size paper at the same magnication. Margins with a width of 3 mm appear around the edges
of the paper regardless of whether or not the original has margins around the edges of the paper. When copying
originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the
original.
Load A4-size paper in the printer.
1.
2.Place the originals.
3.Press the
Note:
❏ Press the
print at a lower density.
❏ e color, size, and border of the copied image are slightly dierent from the original.
Related Information
& “Placing Originals” on page 37
or button.
y
and the or buttons simultaneously to copy in dra mode, where you can use less ink and
Making Multiple Copies
You can make multiple copies at a time. You can specify up to 20 copies. Margins with a width of 3 mm appear
around the edges of the paper.
1.Load the same number of sheets of A4-size paper as the number of copies you want to copy.
2.Place the originals.
3.Press the
example, if you want to make 10 copies in color, press the button 10 times.
Note:
Press the button within one second to change the number of copies. If the button is pressed aer one second, the number
of copies is set and copying starts.
Related Information
& “Copying Basics” on page 65
or button the same number of times as the number of copies you want to make. For
65
User's Guide
Scanning
Scanning
Scanning from the Control Panel
You can save the scanned image in PDF format to a computer which is connected to the printer with a USB cable.
Important:
c
Make sure you have installed Epson Scan 2 and Epson Event Manager on your computer before using this feature.
1.Place the originals.
2.Press the
Note:
❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event
Manager.
❏ e color, size, and border of the scanned image will not be exactly the same as the original.
Related Information
& “Placing Originals” on page 37
button and the button simultaneously.
Scanning from a Computer
Scanning Using Epson Scan 2
You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are
suitable for text documents.
See the Epson Scan 2 help for an explanation of each setting item.
1.
Place the original.
2.Start Epson Scan 2.
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User's Guide
Scanning
3.Make the following settings on the Main Settings tab.
❏ Document Size: Select the size of the original you placed.
❏ Image Type: Select the color for saving the scanned image.
❏ Resolution: Select the resolution.
Note:
Document Source setting is
e
as Scanner Glass. You cannot change this setting.
xed
4.Make other scan settings if necessary.
❏ You can preview the scanned image by clicking the Preview button. e preview window opens, and the
previewed image is displayed.
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User's Guide
Scanning
❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text
documents, such as the following.
❏ Remove Background: Remove the background of the originals.
❏ Text Enhancement: You can make blurred letters in the original clear and sharp.
❏ Auto Area Segmentation: You can make letters clear and images smooth when performing black and
white scanning for a document that contains images.
❏ Color Enhance: You can enhance the color specied for the scanned image, and then save it in grayscale
or black and white.
❏
reshold
: You can adjust the border for monochrome binary (black and white).
❏ Unsharp Mask: You can enhance and sharpen the outlines of the image.
❏ Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
❏ Edge Fill: You can remove the shadow created around the scanned image.
❏ Dual Image Output (Windows Only): You can scan once and save two images with dierent output
settings at the same time.
Note:
e items may not be available depending on other settings you made.
5.Set the le saving settings.
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User's Guide
Scanning
❏ Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
selecting the save format.
aer
❏ File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
❏ Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
6.Click Scan.
Related Information
“Placing Originals” on page 37
&
“Application for Scanning Documents and Images (Epson Scan 2)” on page 87
&
Scanning from Smart Devices
Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
data on a smart device or to Cloud services, send it by email, or print it.
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Scanning Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
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User's Guide
Scanning
e following screens are subject to change without notice.
A
B
C
D
E
F
G
H
I
J
Home screen displayed when the application is started.
Displays information on how to setup the printer and a FAQ.
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
Displays the scanning screen.
Displays the screen where you can make scan settings such as resolution.
Displays scanned images.
Starts scanning.
Displays the screen where you can save scanned data to a smart device or Cloud services.
Displays the screen where you can send scanned data by email.
Displays the screen where you can print scanned data.
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User's Guide
Relling Ink
Relling Ink
Checking the Ink Levels
To conrm the actual ink remaining, visually check the ink levels in all of the printer's tanks.
Important:
c
Prolonged use of the printer when the ink level is below the lower line could damage the printer.
Ink Bottle Codes
Epson recommends the use of genuine Epson ink bottles.
following are the codes for genuine Epson ink bottles.
e
For Europe
ProductBK: BlackC: CyanM: MagentaY: Yellow
ET-2700102102102102
L4150101101101101
For Australia and New Zealand
BK: BlackC: CyanM: MagentaY: Yellow
502502502502
For Asia
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User's Guide
Relling Ink
BK: BlackC: CyanM: MagentaY: Yellow
001001001001
Important:
c
Epson warranty does not cover damage caused by inks other than those
not designed for this printer or any third party ink.
Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under
certain circumstances, may cause erratic printer behavior.
Note:
❏ Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.
❏ For users in Europe, visit the following website for information on Epson's ink bottle yields.
http://www.epson.eu/pageyield
specied,
including any genuine Epson ink
Related Information
& “Technical Support Web Site” on page 136
Ink Bottle Handling Precautions
Read the following instructions before relling ink.
Handling precautions
❏ Use ink bottles with the correct part code for this printer.
❏
❏ Do not shake too vigorously or squeeze the ink bottles.
❏ Once you open an ink bottle, we recommend using it as soon as possible.
❏ Store ink bottles at normal room temperature and keep them away from direct sunlight.
❏ Epson recommends using the ink bottle before the date printed on the package.
❏ Store the ink bottles in the same environment as the printer.
❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature
printer requires careful handling of ink. Ink may splatter when the ink tanks are
is
If ink gets on your clothes or belongings, it may not come o.
changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink
bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the
bottle, for example, putting the bottle in a bag.
lled
or
relled
with ink.
❏ Aer bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least
three hours before using it.
❏ Do not open the ink bottle package until you are ready to ll the ink tank. e ink bottle is vacuum packed to
maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may
not be possible.
❏ If any of the ink tanks are not lled up to the lower line, rell the ink soon. Prolonged use of the printer when
the ink level is below the lower line could damage the printer.
❏ For optimum print results do not maintain low ink levels for extended periods of time.
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User's Guide
Relling Ink
❏ Although the ink bottles may contain recycled materials, this does not aect printer function or performance.
❏
Specications
❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Ink consumption
❏ To maintain optimum print head performance, some ink is consumed from all ink tanks not only during
printing but also during maintenance operation such as print head cleaning.
❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
❏
ink in the ink bottles supplied with your printer is partly used during initial setup. In order to produce high
e
quality printouts, the print head in your printer will be fully charged with ink. is one-o process consumes a
quantity of ink and therefore these bottles may print fewer pages compared to subsequent ink bottles.
Relling
Ink can be relled at any time.
1.Open the scanner unit with the document cover closed.
and appearance of the ink bottle are subject to change without prior notice for improvement.
the Ink Tanks
2.Open the ink tank cover.
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User's Guide
3.Open the cap of the ink tank.
Relling Ink
Important:
c
Make sure that the color of the ink tank matches the ink color that you want to rell.
4.While holding the ink bottle upright, turn the cap slowly to remove it.
Important:
c
❏ Be careful not to spill any ink.
❏ Do not touch the top of the ink bottle
removing the cap; otherwise you may be smeared with ink.
aer
74
User's Guide
Relling Ink
5.Position the top of the ink bottle along the slot in front of the lling port, and then stand the bottle slowly to
insert it into the
lling
port.
Important:
c
Do not allow the top of the ink bottle to hit against any objects
6.Insert the top of the ink bottle securely into the lling port of the tank to rell the tank with ink.
Ink pours into the tank just by holding the bottle normally without squeezing. e ink
automatically when the ink is lled to the upper line.
removing its cap; otherwise ink may spill.
aer
stops
ow
Note:
If the ink does not start owing into the tank, remove the ink bottle and try reinserting it.
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User's Guide
Relling Ink
7.When you have nished relling the ink, remove the ink bottle, and then close the cap of the ink tank securely.
Important:
c
Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak.
Note:
If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.
8.Close the ink tank cover rmly.
9.Close the scanner unit.
Related Information
& “Ink Bottle Codes” on page 71
& “Ink Bottle Handling Precautions” on page 72
& “Ink Spilled” on page 124
76
User's Guide
Relling Ink
& “Loading Paper in the Rear Paper Feed” on page 33
77
User's Guide
Maintaining the Printer
Maintaining the Printer
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
Important:
c
❏ Do not open the scanner unit or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
❏ Because print head cleaning uses some ink, clean the print head only if quality declines.
❏ When ink is low, you may not be able to clean the print head. Prepare a new ink bottle.
❏ If print quality has not improved aer repeating nozzle check and head cleaning three times, wait for at least 12
hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We
recommend to turn o the printer. If print quality has still not improved, run Power Cleaning. If it has still not
improved, contact Epson support.
❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
Checking and Cleaning the Print Head - Printer Buttons
1.Load A4-size plain paper in the printer.
2.Press the
3.
Turn the printer on while holding the
ashes.
e
Note:
It may take some time to start printing the nozzle check pattern.
4.Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the
print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments
as in the following "OK" pattern, the nozzles are not clogged. Print head cleaning is not necessary.
P
button to turn o the printer.
nozzle check pattern is printed.
y
button down, and then release the buttons when the power light
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User's Guide
Maintaining the Printer
5.Hold the y button down for three seconds until the power light starts ashing.
Print head cleaning starts.
Note:
It may take some time to start print head cleaning.
6.When the power light stops ashing, print a nozzle check pattern again. Repeat cleaning and printing the
pattern until all lines are printed completely.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 33
Checking and Cleaning the Print Head - Windows
1.Load A4-size plain paper in the printer.
2.Access the printer driver window.
3.Click Nozzle Check on the Maintenance tab.
4.Follow the on-screen instructions.
Related Information
&
“Loading Paper in the Rear Paper Feed” on page 33
&
“Accessing the Printer Driver” on page 39
Checking and Cleaning the Print Head - Mac OS
1.Load A4-size plain paper in the printer.
2.Select System Preferences from the
then select the printer.
3.Click Options & Supplies > Utility > Open Printer Utility.
4.Click Nozzle Check.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
5.Follow the on-screen instructions.
Running Power Cleaning
e Power Cleaning utility allows you to replace all of the ink inside the ink tubes. In the following situations, you
may need to use this feature to improve the print quality.
❏ You printed or performed head cleaning when the ink levels were too low to be seen in the ink tank windows.
❏ You performed the nozzle check and head cleaning several times and then waited for at least 12 hours without
printing, but print quality still did not improve.
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User's Guide
Maintaining the Printer
Before running this feature, read the following instructions.
Important:
c
Make sure that there is enough ink in the ink tanks.
Visually check all ink tanks are at least a third full. Low ink levels during Power Cleaning could damage the product.
Important:
c
An interval of 12 hours is required between each Power Cleaning.
Normally, a single Power Cleaning should resolve the print quality issue within 12 hours. erefore, to avoid
unnecessary ink usage, you must wait 12 hours before you try it again.
Important:
c
is feature eects the service life of the ink pads. e ink pads reach their capacity earlier by running this feature. If
the ink pads have reached the end of their service life, contact Epson Support to request replacement.
Note:
When the ink levels are insucient for Power Cleaning, you cannot run this feature. Even in this case, the levels for printing
may remain.
Running Power Cleaning - Windows
1.
Access the printer driver window.
2.Click Power Cleaning on the Maintenance tab.
3.Follow the on-screen instructions.
Related Information
“Accessing the Printer Driver” on page 39
&
Running Power Cleaning - Mac OS
1.
Select System Preferences from the
then select the printer.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
2.Click Options & Supplies > Utility > Open Printer Utility.
3.Click Power Cleaning.
4.Follow the on-screen instructions.
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User's Guide
Maintaining the Printer
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
Aligning the Print Head - Windows
1.Load A4-size plain paper in the printer.
2.
Access the printer driver window.
3.Click Print Head Alignment on the Maintenance tab.
4.Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 33
& “Accessing the Printer Driver” on page 39
Aligning the Print Head - Mac OS
1.Load A4-size plain paper in the printer.
2.Select System Preferences from the
then select the printer.
3.Click Options & Supplies > Utility > Open Printer Utility.
4.Click Print Head Alignment.
5.
Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 33
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Cleaning the Paper Path
When the printouts are smeared or scued, clean the roller inside.
Important:
c
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
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User's Guide
Maintaining the Printer
Cleaning the Paper Path for Ink Smears
1.Make sure there is no dust or stains on the scanner glass and the document cover.
2.Load A4-size plain paper in the printer.
3.
Start copying without placing the original.
Note:
Repeat this procedure until the paper is not smeared with ink.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 33
Cleaning the Scanner Glass
When the copies or scanned images are smeared, clean the scanner glass.
Important:
c
Never use alcohol or thinner to clean the printer.
1.Open the document cover.
2.
Use a so, dry, clean cloth to clean the surface of the scanner glass.
chemicals can damage the printer.
ese
Important:
c
❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of
glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.
❏ Do not press the glass surface too hard.
❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan
quality.
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User's Guide
Maintaining the Printer
Cleaning the Translucent Film
When the printout is not improved
inside the printer may be smeared.
Items required:
❏ Cotton swabs (several)
❏ Water with a few drops of detergent (2 to 3 drops of detergent in 1/4 cup of tap water)
❏ Light for checking smears
Important:
aligning the print head or cleaning the paper path, the translucent
aer
c
Do not use cleaning liquid other than water with a few drops of detergent.
1.
Turn o the printer by pressing the
2.
Open the scanner unit.
P
button.
lm
3.Check if the translucent lm is smeared. Smears are easier to see if you use a light.
If there are smears (such as nger marks or grease) on the translucent lm (A), go to the next step.
A: Translucent lm
B: Rail
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User's Guide
Maintaining the Printer
Important:
c
Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe o the grease on the
rail, because this is necessary for operations.
4.Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then
wipe the smeared part.
Important:
c
Wi f e o the smear gently. If you press the cotton swab too hard to the
dislocated and the printer may be damaged.
5.Use a new dry cotton swab to wipe the lm.
Important:
the springs of the
lm,
lm
may be
c
Do not leave any
Note:
To prevent the smear from spreading, frequently replace the cotton swab with a new one.
6.
Repeat steps 4 and 5 until the lm is not smeared.
7.Visually check that the lm is not smeared.
Checking the Total Number of Pages Fed Through the
Printer
bers
on the
lm.
You can check the total number of pages fed through the printer.
Checking the Total Number of Pages Fed Through the Printer Printer Buttons
e information is printed together with the nozzle check pattern.
1.Load A4-size plain paper in the printer.
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User's Guide
Maintaining the Printer
2.Press the P button to turn o the printer.
y
3.Turn the printer on while holding the
ashes.
button down, and then release the buttons when the power light
Checking the Total Number of Pages Fed Through the Printer Windows
1.Access the printer driver window.
2.Click Printer and Option Information on the Maintenance tab.
Related Information
&
“Accessing the Printer Driver” on page 39
Checking the Total Number of Pages Fed Through the Printer - Mac
OS
1.Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.Click Options & Supplies > Utility > Open Printer Utility.
3.Click Printer and Option Information.
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User's Guide
Network Service and Software Information
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website or the supplied soware disc.
Application for
Cong
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can
Web Cong, connect the printer and the computer or device to the same network.
e following browsers are supported.
Windows XP SP3 or later
Mac OS X v10.6.8 or later
*
iOS
Android 2.3 or laterDefault browser
Chrome OS
*Use the latest version.
)
conrm
OSBrowser
*
Conguring
the printer status or change the network service and printer settings. To use the
Internet Explorer 8 or later, Firefox
*
Safari
, Firefox*, Chrome
*
Safari
Default browser
Printer Operations (Web
*
, Chrome
*
*
Running Web Cong on a Web Browser
1.Check the printer's IP address.
Hold down the
printer's IP address.
2.Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
button for at least 10 seconds to print the network status sheet, and then check the
86
User's Guide
Related Information
& “Using Epson iPrint” on page 62
Network Service and Software Information
Running Web
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1.Access the devices and printers screen in Windows.
❏ Windows 10/Windows Server 2016
Right-click the start button or press and hold it, and then select Control Panel > Vie w d ev i c es an d p rinter s
in Hardware and Sound.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vie w dev i ces a n d printe r s in Hardware and Sound (orHardware).
❏ Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vie w dev i ces a n d pr inte r s in Hardware and Sound.
❏ Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2.Right-click on your printer and select Properties.
3.
Select the Web Se r vi c e tab and click the URL.
Cong
on Windows
Running Web
1.Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.Click Options & Supplies> Show Printer Webpage.
Cong
on Mac OS
Application for Scanning Documents and Images
(Epson Scan 2)
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application.
See the application's help for details.
Starting on Windows
Note:
For Windows Server operating systems, make sure the Desktop Experience feature is installed.
❏ Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2.
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User's Guide
Network Service and Software Information
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.
Starting on Mac OS
Note:
Epson Scan 2 does not support the Mac OS fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson
Related Information
& “Scanning Using Epson Scan 2” on page 66
& “Installing the Latest Applications” on page 91
Soware
> Epson Scan 2.
Adding the Network Scanner
Before using Epson Scan 2, you need to add the network scanner.
1.Start the
Note:
❏ If Add is grayed out, click Enable Editing.
❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect
2.Add the network scanner. Enter the following items, and then click Add.
❏ Model: Select the scanner you want to connect to.
❏ Name: Enter the scanner name within 32 characters.
soware,
to another network, select Scanner > Settings to open the Scanner Settings screen.
and then click Add on the Scanner Settings screen.
❏ Search for Network: When the computer and the scanner are on the same network, the IP address is
displayed. If it is not displayed, click the
address, and then enter the IP address directly.
3.Select the scanner on the Scanner Settingsscreen, and then click OK.
button. If the IP address is still not displayed, click Enter
Application for Conguring Scanning Operations
from the Control Panel (Epson Event Manager)
Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
the image format. See the application's help for details.
Note:
Windows Server operating systems are not supported.
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User's Guide
Network Service and Software Information
Starting on Windows
❏ Win d o w s 10
Click the start button, and then select Epson Soware > Event Manager.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Win d o w s 7 / Wi n do ws Vista/ Wi n d ow s XP
Click the start button, and then select All Programs or Programs > Epson Soware > Event Manager.
Starting on Mac OS
Go > Applications > Epson
Related Information
& “Installing the Latest Applications” on page 91
Soware
> Event Manager.
Application for Laying Out Photos (Epson Easy Photo
Print)
Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can
preview the photo image and adjust the images or position. You can also print photos with a frame. See the
application's help for details.
By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
Note:
❏ Windows Server operating systems are not supported.
❏ To use this application, the printer driver needs to be installed.
Starting on Windows
❏ Win d o w s 10
Click the start button, and then select Epson Soware > Epson Easy Photo Print.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Win d o w s 7 / Wi n do ws Vista/ Wi n d ow s XP
Click the start button, and then select All Programs or Programs > Epson Soware > Epson Easy PhotoPrint.
Starting on Mac OS
Go > Applications > Epson
Related Information
& “Installing the Latest Applications” on page 91
Soware
> Epson Easy Photo Print.
89
User's Guide
Network Service and Software Information
Application for Printing Web Pages (E-Web Print)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Note:
❏ Windows Server operating systems are not supported.
❏ Check for supported browsers and the latest version from the download site.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
Related Information
& “Installing the Latest Applications” on page 91
Software Update Tools (EPSON Software Updater)
EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it.
You can also update the printer's rmware and manual.
Note:
Windows Server operating systems are not supported.
Installing Method
Download EPSON Soware Updater from the Epson website.
If you are using a Windows computer and cannot to download it from the website, you can install it from the
supplied soware disc.
http://www.epson.com
Starting on Windows
❏ Win d o w s 10
Click the start button, and then select Epson Soware > EPSON Soware Updater.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Win d o w s 7 / Wi n do ws Vista/ Wi n d ow s XP
Click the start button, and then select All Programs or Programs > Epson Soware > EPSON SowareUpdater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
When reinstalling an application, you need to uninstall it rst.
1.Make sure the printer and the computer are available for communication, and the printer is connected to the
Internet.
2.Start EPSON Soware Updater.
e screenshot is an example on Windows.
3.For Windows, select your printer, and then click to check for the latest available applications.
4.Select the items you want to install or update, and then click the install button.
Important:
c
Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
Note:
❏ You can download the latest applications from the Epson website.
http://www.epson.com
❏ If you use Windows Server operating systems, you cannot use EPSON Soware Updater. Download the latest
applications from the Epson website.
Related Information
& “Soware Update Tools (EPSON Soware Updater)” on page 90
& “Uninstalling Applications” on page 92
91
User's Guide
Network Service and Software Information
Uninstalling Applications
Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1.
Press the
2.
Quit all running applications.
3.Open Control Panel:
❏ Windows 10/Windows Server 2016
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
P
button to turn o the printer.
Right-click the start button or press and hold it, and then select Control Panel.
Select Desktop > Settings > Control Panel.
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button and select Control Panel.
4.Open Uninstall a program (or Add or Remove Programs):
❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5.Select the application you want to uninstall.
You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before
uninstalling.
6.
Uninstall the applications:
❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7.
Follow the on-screen instructions.
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User's Guide
Network Service and Software Information
Uninstalling Applications - Mac OS
1.Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2.Press the
3.To uninstall the printer driver, select System Preferences from the
& Scan, Print & Fax), and then remove the printer from the enabled printers list.
4.Quit all running applications.
5.Select Go > Applications > Epson Soware > Uninstaller.
6.Select the application you want to uninstall, and then click Uninstall.
P
button to turn o the printer.
Important:
menu > Printers & Scanners (or Print
c
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson
and then drag it to the trash icon.
Related Information
Soware
, select the application you want to uninstall,
&“Soware
Update Tools (EPSON
Soware
Updater)” on page 90
Printing Using a Network Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in
Epson Connect.
e features available on the Internet are as follows.
❏ Email Print
When you send an email with attachments such as documents or images to an email address assigned to the
printer, you can print that email and the attachments from remote locations such as your home or
❏ Epson iPrint
is Application is for iOS and Android, and allows you to print from a smart phone or tablet. You can print
documents, images, and websites by sending them directly to a printer on the same wireless LAN.
❏ Remote Print Driver
is is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location,
you can print by changing the printer on the usual applications window.
See the Epson Connect portal website for details.
oce
printer.
93
User's Guide
Network Service and Software Information
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
94
User's Guide
Solving Problems
Solving Problems
Checking the Printer Status
Checking the Error Indicators on the Printer
When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
: On
: Flashing slowly
: Flashing fast
LightSituationSolutions
No paper is loaded or more than one sheet
has been fed at a time.
A paper jam has occurred.
Initial ink charging may not be complete.See the Start Here poster to complete initial ink
The b light and B light ash alternately.
An ink pad is nearing or at the end of its
service life.
A printer error has occurred.Open the scanner unit and remove any paper or
Load paper and press the
Remove the paper and press the
button.
charging.
The ink pads need to be replaced.
Contact Epson or an authorised Epson service
provider to replace the ink pad *1. It is not a userserviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
or button to continue printing. The lights
stop ashing for the time being, however, they will
continue to ash at regular intervals until the ink pad
is replaced.
protective material inside the printer. Turn the power
and on again.
o
If the error continues to occur after turning the power
o and on again, contact Epson support.
or button.
or
Wi-Fi connection error has occurred.Press the button to clear the error and try again.
95
User's Guide
Solving Problems
LightSituationSolutions
The printer has started in recovery mode
because the
❏ The printer was not turned o correctly.*
❏ Because the printer was turned o while
operating, the nozzles may have dried
and clogged.
* The power was turned o with a power
strip or breaker, the plug was pulled out of
the outlet, or an electrical failure occurred.
rmware
update failed.
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable. (During recovery mode, you cannot update the
rmware over a network connection.)
2. Visit your local Epson website for further
instructions.
❏ After clearing the error by pressing the
button, we recommend performing a nozzle
check. Cancel any pending print jobs.
❏ To turn o the printer, make sure you press the
button.
or
P
*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its specications. e printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty
does not cover the cost of this replacement.
Related Information
& “Contacting Epson Support” on page 136
& “Installing the Latest Applications” on page 91
Checking the Printer Status - Windows
1.Access the printer driver window.
2.Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcuticon to the taskbar.
❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Accessing the Printer Driver” on page 39
96
User's Guide
Solving Problems
Checking the Printer Status - Mac OS
1.Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.Click Options & Supplies > Utility > Open Printer Utility.
3.Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the soware to the latest version. To check the soware status,
use the
soware
update tool.
Related Information
& “Soware Update Tools (EPSON Soware Updater)” on page 90
& “Installing the Latest Applications” on page 91
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
Important:
c
❏ Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
❏ When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down;
otherwise ink may leak.
Related Information
& “Checking the Error Indicators on the Printer” on page 95
97
User's Guide
Solving Problems
Removing Jammed Paper from the Rear Paper Feed
Remove the jammed paper.
Removing Jammed Paper from Inside the Printer
Caution:
!
❏ Be careful not to trap your hand or
injured.
❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating,
it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
1.Open the scanner unit with the document cover closed.
when opening or closing the scanner unit. Otherwise you may be
ngers
98
User's Guide
2. Remove the jammed paper.
Important:
c
Do not touch the white
malfunction.
cable, translucent
at
Solving Problems
and ink tubes inside the printer. Doing so may cause a
lm,
Close the scanner unit.
3.
99
User's Guide
Solving Problems
Removing Jammed Paper from Rear Cover
1.Remove the rear cover.
2. Remove the jammed paper.
3. Remove jammed paper from the rear cover.
4.Insert the rear cover in the printer.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏ Place the printer on a at surface and operate in the recommended environmental conditions.
❏ Use paper supported by this printer.
100
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1 point = 1 manual.
You can buy points or you can get point for every manual you upload.