Epson Expression ET-2700 User Manual
User's Guide
NPD5701-01 EN
User's Guide
Contents
Contents
About This Manual
Introduction to the Manuals...................5
Using the Manual to Search for Information. . . . . . . 5
Marks and Symbols.........................7
Descriptions Used in this Manual...............7
Operating System References..................7
Important Instructions
Safety Instructions..........................9
Safety Instructions for Ink..................9
Printer Advisories and Warnings.............. 10
Advisories and Warnings for Setting Up the
Printer................................10
Advisories and Warnings for Using the Printer. . 10
Advisories and Warnings for Transporting or
Storing the Printer.......................11
Advisories and Warnings for Using the
Printer with a Wireless Connection...........11
Protecting Your Personal Information...........11
Printer Basics
Part Names and Functions...................12
Control Panel.......................... 14
Network Settings
Network Connection Types.................. 16
Wi-Fi Connection....................... 16
Wi-Fi Direct (Simple AP) Connection.........16
Connecting to a Computer...................17
Connecting to a Smart Device................ 18
Making Wi-Fi Settings from the Printer..........18
Making Wi-Fi Settings by Push Button Setup. . . . 19
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................20
Making Wi-Fi Direct (Simple AP)
Connection Settings......................21
Checking the Network Connection Status........22
Checking the Network Status Using Network
Light.................................22
Printing a Network Connection Report........22
Printing a Network Status Sheet...............29
Replacing or Adding New Access Points.........29
Changing the Connection Method to a Computer. . 29
Restoring the Network Settings from the
Control Panel............................ 30
Preparing the Printer
Loading Papers........................... 31
Available Paper and Capacities..............31
Loading Paper in the Rear Paper Feed.........33
Loading Envelopes and Precautions.......... 35
Loading Long Papers.....................36
List of Paper Type....................... 36
Placing Originals..........................37
Placing Originals on the Scanner Glass. . . . . . . . 37
Saving Power.............................38
Saving Power - Windows.................. 38
Saving Power - Mac OS................... 38
Printing
Printing from the Printer Driver on Windows. . . . . 39
Accessing the Printer Driver................39
Printing Basics..........................39
Printing on 2-Sides.......................41
Printing Several Pages on One Sheet..........42
Printing and Stacking in Page Order (Reverse
Order Printing).........................42
Printing a Reduced or Enlarged Document.....43
Printing One Image on Multiple Sheets for
Enlargement (Creating a Poster).............43
Printing with a Header and Footer........... 49
Printing a Watermark.....................50
Printing Multiple Files Together.............50
Printing Using the Color Universal Print
Feature...............................51
Adjusting the Print Color..................52
Printing to Emphasize in Lines............52
Canceling Printing.......................53
Menu Options for the Printer Driver..........53
Printing from the Printer Driver on Mac OS......55
Printing Basics..........................55
Printing Several Pages on One Sheet..........57
Printing and Stacking in Page Order (Reverse
Order Printing).........................57
Printing a Reduced or Enlarged Document.....58
Adjusting the Print Color..................59
Canceling Printing.......................59
Menu Options for the Printer Driver..........59
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User's Guide
Contents
Making Operation Settings for the Mac OS
Printer Driver..........................61
Printing from Smart Devices................. 62
Using Epson iPrint.......................62
Using Epson Print Enabler.................63
Canceling the Ongoing Job...................64
Copying
Copying Basics........................... 65
Making Multiple Copies.....................65
Scanning
Scanning from the Control Panel.............. 66
Scanning from a Computer...................66
Scanning Using Epson Scan 2...............66
Scanning from Smart Devices.................69
Installing Epson iPrint....................69
Scanning Using Epson iPrint............... 69
Relling Ink
Checking the Ink Levels.....................71
Ink Bottle Codes..........................71
Ink Bottle Handling Precautions...............72
Relling the Ink Tanks......................73
Maintaining the Printer
Checking and Cleaning the Print Head..........78
Checking and Cleaning the Print Head -
Printer Buttons......................... 78
Checking and Cleaning the Print Head -
Windows..............................79
Checking and Cleaning the Print Head - Mac
OS...................................79
Running Power Cleaning....................79
Running Power Cleaning - Windows..........80
Running Power Cleaning - Mac OS...........80
Aligning the Print Head.....................81
Aligning the Print Head - Windows...........81
Aligning the Print Head - Mac OS............81
Cleaning the Paper Path.....................81
Cleaning the Paper Path for Ink Smears........82
Cleaning the Scanner Glass...................82
Cleaning the Translucent Film................83
Checking the Total Number of Pages Fed
rough the Printer........................84
Checking the Total Number of Pages Fed
rough
Checking the Total Number of Pages Fed
rough the Printer - Windows............. 85
Checking the Total Number of Pages Fed
rough the Printer - Mac OS...............85
the Printer - Printer Buttons.........84
Network Service and Software
Information
Application for Conguring Printer Operations
(Web
Running Web Cong on a Web Browser. . . . . . . 86
Running Web Cong on Windows........... 87
Running Web Cong on Mac OS............ 87
Application for Scanning Documents and
Images (Epson Scan 2)......................87
Adding the Network Scanner...............88
Application for Conguring Scanning
Operations from the Control Panel (Epson
Event Manager)...........................88
Application for Laying Out Photos (Epson Easy
Photo Print)..............................89
Application for Printing Web Pages (E-Web Print). .90
Soware Update Tools (EPSON Soware
Updater)................................90
Installing the Latest Applications.............. 91
Uninstalling Applications....................92
Uninstalling Applications - Windows......... 92
Uninstalling Applications - Mac OS.......... 93
Printing Using a Network Service..............93
).............................86
Cong
Solving Problems
Checking the Printer Status.................. 95
Checking the Error Indicators on the Printer. . . . 95
Checking the Printer Status - Windows........96
Checking the Printer Status - Mac OS.........97
Checking the Soware Status. . . . . . . . . . . . . . . . . 97
Removing Jammed Paper....................97
Removing Jammed Paper from the Rear
Paper Feed.............................98
Removing Jammed Paper from Inside the
Printer................................98
Removing Jammed Paper from Rear Cover. . . . 100
Paper Does Not Feed Correctly...............100
Paper Jams............................101
Paper Feeds at a Slant....................101
Several Sheets of Paper are Fed at a Time. . . . . . 101
Paper Out Error Occurs..................101
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User's Guide
Contents
Power and Control Panel Problems............102
Power Does Not Turn On.................102
Power Does Not Turn O.................102
Power Turns O Automatically.............102
Cannot Print from a Computer...............102
Checking the Connection (USB)............102
Checking the Connection (Network).........103
Checking the Soware and Data. . . . . . . . . . . . 104
Checking the Printer Status from the
Computer (Windows)....................105
Checking the printer status from the
computer (Mac OS).....................106
When You Cannot Make Network Settings......106
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 107
When You Cannot Connect Using Wi-Fi
Direct (Simple AP) Connection............ 108
Checking the SSID Connected to the Printer. . . 110
Checking the SSID for the Computer.........110
Printout Problems........................111
Printout is Scued or Color is Missing........111
Banding or Unexpected Colors Appear.......111
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................112
Blurry Prints, Vertical Banding, or
Misalignment..........................112
Print Quality is Poor.....................113
Paper Is Smeared or
Printed Photos are Sticky.................115
Images or Photos are Printed in Unexpected
Colors...............................116
Cannot Print Without Margins.............116
Edges of the Image are Cropped During
Borderless Printing......................116
e Position, Size, or Margins of the Printout
Are Incorrect..........................116
Printed Characters Are Incorrect or Garbled. . . 117
Printed Image Is Inverted..............117
e
Mosaic-Like Patterns in the Prints...........117
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........117
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 117
Banding Appears on the Copied Image.......118
An Image of the Reverse Side of the Original
Appears in the Copied Image.............. 118
e Printout Problem Could Not be Cleared. . . 118
Other Printing Problems................... 118
Printing Is Too Slow.....................118
Printing Slows Down Dramatically During
Continuous Printing.....................119
Scued
...............114
Cannot Start Scanning.....................119
Scanned Image Problems...................120
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......120
e Image Quality Is Rough...............120
Oset Appears in the Background of Images. . . 120
Text is Blurred.........................120
Moiré Patterns (Web-Like Shadows) Appear. . . 121
Cannot Scan the Correct Area on the
Scanner Glass..........................121
Text is Not Recognized Correctly when
Saving as a Searchable PDF................121
Cannot Solve Problems in the Scanned Image. . 122
Other Scanning Problems...................122
Scanning Speed Is Slow...................122
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 123
Other Problems..........................123
Slight Electric Shock when Touching the
Printer...............................123
Operation Sounds Are Loud...............123
Application Is Blocked by a Firewall (for
Windows Only)........................123
Ink Spilled............................124
Appendix
Technical Specications....................125
Printer Specications....................125
Scanner Specications...................126
Interface Specications...................126
Network Function List...................127
Wi-Fi Specications.....................127
Security Protocol.......................128
Supported ird Party Services.............128
Dimensions...........................128
Electrical Specications.................. 128
Environmental Specications..............129
System Requirements....................129
Regulatory Information....................130
Standards and Approvals................. 130
Restrictions on Copying..................131
Transporting the Printer....................131
Copyright.............................. 134
Trademarks.............................135
Where to Get Help........................136
Technical Support Web Site................136
Contacting Epson Support................136
4
User's Guide
About This Manual
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the
various Epson soware applications.
❏ Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏ Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, and so on.
❏ User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
❏ Administrator's Guide (digital manual)
Provides network administrators with information on management and printer settings.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “Soware Update Tools (EPSON Soware Updater)” on page 90
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
5
User's Guide
About This Manual
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏ Win d o w s : H o l d down Alt, and then press ←.
❏ Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏ To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏ To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
6
User's Guide
About This Manual
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
Descriptions Used in this Manual
❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS
Sierra. e content displayed on the screens varies depending on the model and situation.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏ Microso
❏
Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
Wi n d o w s® 10 operating system
®
Wi n d o w s® 8.1 operating system
®
Wi n d o w s® 8 operating system
®
Wi n d o w s® 7 operating system
®
Wi n d o w s Vis ta® operating system
®
Wi n d o w s® XP operating system
®
Wi n d o w s® XP Professional x64 Edition operating system
®
Wi n d o w s Ser v e r® 2016 operating system
®
Wi n d o w s Ser v e r® 2012 R2 operating system
®
Wi n d o w s Ser v e r® 2012 operating system
®
Wi n d o w s Ser v e r® 2008 R2 operating system
®
7
User's Guide
About This Manual
❏ Microso® Wi n d o w s Ser v e r® 2008 operating system
❏
Microso
❏ Microso
Mac OS
In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X
Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Wi n d o w s Ser v e r® 2003 R2 operating system
®
Wi n d o w s Ser v e r® 2003 operating system
®
8
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
Safety Instructions for Ink
❏ Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink
bottle caps.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or
handle the ink bottles and ink bottle cap.
9
User's Guide
Important Instructions
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a
will not operate properly if it is tilted at an angle.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
stable surface that extends beyond the base of the printer in all directions. e printer
at,
Advisories and Warnings for Using the Printer
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable and ink tubes inside the printer.
❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Be careful not to trap your ngers when closing the scanner unit.
❏ Do not press too hard on the scanner glass when placing the originals.
10
User's Guide
Important Instructions
❏ If any of the ink tanks are not lled up to the lower line, rell the ink soon. Prolonged use of the printer when
the ink level is below the lower line could damage the printer.
P
❏ Always turn the printer o using the
P
until the
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
light stops ashing.
button. Do not unplug the printer or turn o the power at the outlet
Advisories and Warnings for Transporting or Storing the Printer
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position.
Advisories and Warnings for Using the Printer with a Wireless Connection
❏ Radio waves from this printer may negatively
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
the operation of medical electronic equipment, causing
aect
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase the network settings stored in the printer's
memory by turning on the printer while holding down the
button on the control panel.
11
User's Guide
Printer Basics
Printer Basics
Part Names and Functions
Rear paper feed Loads paper.
A
Paper support Supports loaded paper.
B
Feeder guard Prevents foreign substance from entering the printer.
C
Usually keep this guard closed.
Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper.
D
Output tray Holds the ejected paper.
E
Document cover Blocks external light while scanning.
A
Scanner glass Place the originals.
B
Scanner unit Scans placed originals.
C
Control panel Indicates the printer's status and allows you to make print settings.
D
12
User's Guide
Printer Basics
Ink tank cover Open to rell the ink tank.
A
Ink reservoir tank (Ink tank) Supplies ink to the print head.
B
Ink tank unit Contains the ink tanks.
C
Print head Ink is ejected from the print head nozzles underneath.
D
Rear cover Remove when removing jammed paper.
A
AC inlet Connects the power cord.
B
USB port Connects a USB cable to connect with a computer.
C
13
User's Guide
Control Panel
Printer Basics
A
B
C
D
E
F
Turns the printer on or o.
Do not turn o while the power light is ashing (while the printer is operating or processing data).
Unplug the power cord when the power light is o.
The upper and lower lights indicate the network status.
❏
❏
The lights ash alternately or simultaneously while initializing, making network settings, or a problem with the
printer's wireless (Wi-Fi) network connection occurs.
When a network error occurs, pressing this button cancels the error. Hold this button down for more than three
seconds to perform Wi-Fi auto setup using the WPS push button.
Prints a network connection report allowing you to determine the causes of any problems you may have using the
printer on a network. If you need more detailed network settings and connection status, hold this button down for
at least 10 seconds to print a network status sheet.
Starts monochrome copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press
this button within one second intervals.
Starts color copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this
button within one second intervals.
(Upper light): Turns on while the printer is connected to a wireless (Wi-Fi) network.
(Lower light): Turns on while the printer is connected to a network in Wi-Fi Direct (Simple AP) mode.
G
H
I
Stops the current operation.
Hold this button down for three seconds until the
Indicates the status of the initial ink charging.
Turns on or ashes when paper is out or a paper jam occurs.
P
button ashes to run print head cleaning.
Additional functions are available with dierent combinations of buttons.
+ Press the and buttons simultaneously to run software on a USB-connected
computer and scan as a PDF le.
+ or Press the y and the or buttons simultaneously to copy in draft mode.
+ Hold down the and buttons simultaneously to start PIN Code Setup (WPS).
14
User's Guide
Printer Basics
+ Hold down the and buttons simultaneously to start Wi-Fi Direct (Simple AP) Setup.
+ Turn the printer on while holding down the button to restore the default network
settings. When the network settings are restored, the printer turns on and the network status
lights
alternately.
ash
+
Turn the printer on while holding down the y button to print the nozzle check pattern.
Related Information
& “Checking the Error Indicators on the Printer” on page 95
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 20
& “Restoring the Network Settings from the Control Panel” on page 30
15
User's Guide
Network Settings
Network Settings
Network Connection Types
You can use the following connection methods.
Wi-Fi Connection
Connect the printer and the computer or smart device to the access point. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the access point.
Related Information
& “Connecting to a Computer” on page 17
& “Connecting to a Smart Device” on page 18
& “Making Wi-Fi Settings from the Printer” on page 18
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can
connect up to four devices to the printer without having to use a standard access point. However, devices directly
connected to the printer cannot communicate with each other through the printer.
16
User's Guide
Network Settings
Note:
Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.
e printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you
start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the
Wi-Fi is temporarily disconnected.
Related Information
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 21
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏ Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏ Setting up using the
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
soware
disc (only for the models that come with a
soware
disc and users with computers
17
User's Guide
Select the connection type and then click Next.
Network Settings
Follow the on-screen instructions.
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the
computer
rst.
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using.
If the access point supports WPS, you can make settings by using push button setup.
connecting the printer to the network, connect to the printer from the device that you want to use (computer,
Aer
smart device, tablet, and so on.)
Related Information
& “Making Wi-Fi Settings by Push Button Setup” on page 19
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 20
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 21
18
User's Guide
Network Settings
Making Wi-Fi Settings by Push Button Setup
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
❏ e access point is compatible with WPS (Wi-Fi Protected Setup).
❏ e current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
1. Hold down the [WPS] button on the access point until the security light ashes.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the
documentation provided with your access point for details.
2. Press the
seconds).
connection setting will start. When a connection is established, the
e
Note:
e printer is in a connection error status when the
the printer error by pressing the
again. If it still does not work, print a network connection report and check the solution.
button on the printer until the light and the light ash alternately (approximately 3
light turns on.
light and the light ash simultaneously. Aer clearing
button on the printer, reboot the access point, place it close to the printer and try
Related Information
& “Checking the Network Connection Status” on page 22
& “Printing a Network Connection Report” on page 22
19
User's Guide
Network Settings
& “When You Cannot Make Network Settings” on page 106
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can connect to an access point by using a PIN code that is printed on the network status sheet. You can use
this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN
code into the access point.
1. Load papers.
2. Hold down the
e network status sheet is printed.
Note:
If you release the
information is not printed on this report.
3. While holding down the button, press the button until the light and the light
alternately.
4. Use your computer to enter the PIN code (an eight digit number) printed on [WPS-PIN Code] column of the
network status sheet into the access point within two minutes.
When a connection is established, the
Note:
❏ See the documentation provided with your access point for details on entering a PIN code.
button on the printer for at least 10 seconds.
button within 10 seconds, a network connection report is printed. Note that PIN code
ash
light turns on.
❏ e printer is in a connection error status when the
clearing the printer error by pressing the
printer and try again. If it still does not work, print a network connection report and check the solution.
Related Information
& “Printing a Network Status Sheet” on page 29
& “Checking the Network Connection Status” on page 22
& “Printing a Network Connection Report” on page 22
& “When You Cannot Make Network Settings” on page 106
button on the printer, reboot the access point, place it close to the
20
light and the light ash simultaneously. Aer
User's Guide
Network Settings
Making Wi-Fi Direct (Simple AP) Connection Settings
is method allows you to connect the printer directly to devices without an access point. e printer acts as an
access point.
Important:
c
When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection,
the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication
is established between them. Since the computer or smart device is automatically connected to the other connectable
Wi-Fi network if the printer is turned o, it is not connected to the previous Wi-Fi network again if the printer is
turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the computer or smart
device again. If you do not want to connect every time you turn the printer on or o, we recommend using Wi-Fi
network by connecting the printer to an access point.
1. While holding down the button, press the button until the light and the light ash
alternately.
Wait until the process ends.
When a connection is established, the
2. Load papers.
3. Hold down the
e network status sheet is printed. You can check the SSID and Password for Wi-Fi Direct (Simple AP) on
this sheet.
Note:
If you release the
Password for Wi-Fi Direct (Simple AP) are not printed on this report.
4. On the computer's network connection screen or the smart device's Wi-Fi screen, select the same SSID shown
on the network status sheet to connect.
button on the printer for at least 10 seconds.
button within 10 seconds, a network connection report is printed. Note that the SSID and
light turns on.
21
User's Guide
Network Settings
5. Enter the password printed on the network status sheet into the computer or smart device.
You c a n
Note:
When you connect from a smart device using Wi-Fi Direct connection (for Android)
When you are using an Android device and connect to the printer using Wi-Fi Direct, the
simultaneously on the printer.
Press the
Press the
See Tips on the following website for more details.
http://epson.sn > Support
Related Information
& “Printing a Network Status Sheet” on page 29
& “Checking the Network Connection Status” on page 22
& “When You Cannot Connect Using Wi-Fi Direct (Simple AP) Connection” on page 108
conrm
button to allow the connection request.
button if you want to reject the connection request.
the status of Wi-Fi Direct on the network status sheet.
light and light ash
Checking the Network Connection Status
You can check the network connection status in the following way.
Checking the Network Status Using Network Light
You can check the network connection status using the network light on the printer’s control panel.
Related Information
& “Control Panel” on page 14
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the access point.
1. Load papers.
2. Press the
network connection report is printed.
e
button.
Related Information
& “Messages and Solutions on the Network Connection Report” on page 23
22
User's Guide
Network Settings
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
Related Information
& “E-2, E-3, E-7” on page 24
& “E-5” on page 24
& “E-6” on page 25
& “E-8” on page 25
& “E-9” on page 26
& “E-10” on page 26
& “E-11” on page 27
& “E-12” on page 27
& “E-12” on page 27
& “Message on the Network Environment” on page 28
23
User's Guide
Network Settings
E-2, E-3, E-7
Message:
No wireless network names (SSID) found. Conrm that the router/access point is turned on and the wireless
network (SSID) is set up correctly. Contact your network administrator for assistance.
No wireless network names (SSID) found. Conrm that the wireless network name (SSID) of the PC you wish to
connect is set up correctly. Contact your network administrator for assistance.
Entered security key/password does not match the one set for your router/access point. Conrm security key/
password. Contact your network administrator for assistance.
Solutions:
❏ Make sure your access point is turned on.
❏ Conrm that your computer or device is connected correctly to the access point.
❏ Tu rn o the access point. Wait for about 10 seconds, and then turn it on.
❏ Place the printer closer to your access point and remove any obstacles between them.
❏ If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏ If you are using push button setup to establish a network connection, make sure your access point supports
WPS. You cannot use push button setup if your access point does not support WPS.
❏ Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot
display an SSID that contains non-ASCII characters.
❏ Makes sure you know your SSID and password before connecting to the access point. If you are using an access
point with its default settings, the SSID and password are located on a label on the access point. If you do not
know your SSID and password, contact the person who set up the access point, or see the documentation
provided with the access point.
❏ If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in
the documentation provided with the smart device.
❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the
http://epson.sn > Setup
❏ Another smart device was added to the network using push button setup.
❏ e Wi-Fi network was set up using any method other than push button setup.
soware
from the following website.
Related Information
“Connecting to a Computer” on page 17
&
“Making Wi-Fi Settings from the Printer” on page 18
&
E-5
Message:
Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Conrm security mode. Contact
your network administrator for assistance.
24
User's Guide
Network Settings
Solutions:
Make sure the access point's security type is set to one of the following. If it is not, change the security type on the
access point, and then reset the printer's network settings.
❏ WEP-64 bit (40 bit)
❏ WEP-128 bit (104 bit)
❏ WPA PSK (TKIP/AES)
❏ WPA2 PSK (TKIP/AES)
❏ WPA (TKIP/AES)
❏ WPA2 (TKIP/AES)
* WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
*
*
E-6
Message:
MAC address of your printer may be ltered. Check whether your router/access point has restrictions such as
MAC address ltering. See the documentation of the router/access point or contact your network administrator for
assistance.
Solutions:
❏ Check if MAC address ltering is disabled. If it is enabled, register the printer's MAC address so that it is not
ltered. See the documentation provided with the access point for details. You can check the printer's MAC
address from the Network Status part on the network connection report.
❏ If your access point is using shared authentication with WEP security, make sure the authentication key and
index are correct.
Related Information
& “Printing a Network Status Sheet” on page 29
E-8
Message:
Incorrect IP address is assigned to the printer. Conrm IP address setup of the network device (hub, router, or
access point). Contact your network administrator for assistance.
Solutions:
❏ Enable DHCP on the access point if the printer’s Obtain IP Address setting is set to Auto.
❏ If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out
of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web
Related Information
& “Printing a Network Status Sheet” on page 29
Cong
25
.
User's Guide
Network Settings
E-9
Message:
Conrm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is
available. Contact your network administrator for assistance.
Solutions:
Check the following.
❏ Devices are turned on.
❏ You can access the Internet and other computers or network devices on the same network from the devices you
want to connect to the printer.
If still does not connect your printer and network devices aer conrming the above, turn o the access point.
Wait for about 10 seconds, and then turn it on. en reset your network settings by downloading and running the
installer from the following website.
http://epson.sn > Setup
Related Information
& “Connecting to a Computer” on page 17
E-10
Message:
Conrm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available.
Contact your network administrator for assistance.
Solutions:
Check the following.
❏ Other devices on the network are turned on.
❏ Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's
Obtain IP Address to Manual.
Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway
from the Network Status part on the network connection report.
If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto. If you want to set the IP address
manually, check the printer's IP address from the Network Status part on the network connection report, and then
select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
If still does not connect your printer and network devices, turn o the access point. Wait for about 10 seconds, and
then turn it on.
Related Information
& “Printing a Network Status Sheet” on page 29
26
User's Guide
Network Settings
E-11
Message:
Setup is incomplete. Conrm default gateway setup. Connection using the EpsonNet Setup is available. Contact
your network administrator for assistance.
Solutions:
Check the following.
❏ e default gateway address is correct if you set the printer's TCP/IP Setup setting to Manual.
❏ e device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status part
on the network connection report.
Related Information
& “Printing a Network Status Sheet” on page 29
E-12
Message:
Conrm the following -Entered security key/password is correct -Index of the security key/password is set to the
number -IP address, subnet mask, or default gateway setup is correct Contact your network administrator for
rst
assistance.
Solutions:
Check the following.
❏ Other devices on the network are turned on.
❏ e network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
❏ e network addresses for other devices (subnet mask and default gateway) are the same.
❏ e IP address does not conict with other devices.
If still does not connect your printer and network devices aer conrming the above, try the following.
❏ Tu rn o the access point. Wait for about 10 seconds, and then turn it on.
❏ Make network settings again using the installer. You can run it from the following website.
http://epson.sn > Setup
❏ You can register several passwords on an access point that uses WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
& “Printing a Network Status Sheet” on page 29
& “Connecting to a Computer” on page 17
27
User's Guide
Network Settings
E-13
Message:
Conrm the following -Entered security key/password is correct -Index of the security key/password is set to the
rst number -Connection and network setup of the PC or other device is correct Contact your network
administrator for assistance.
Solutions:
Check the following.
❏ Network devices such as an access point, hub, and router are turned on.
❏
TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set
e
automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network
may
If it still does not work aer checking the above, try the following.
from the network for other devices.)
dier
❏ Tu rn o the access point. Wait for about 10 seconds, and then turn it on.
❏ Make network settings on the computer that is on the same network as the printer using the installer. You can
run it from the following website.
http://epson.sn > Setup
❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&
“Printing a Network Status Sheet” on page 29
&
“Connecting to a Computer” on page 17
Message on the Network Environment
Message Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Conrm network
name (SSID).
The same SSID may be set on several access points. Check the settings on the
access points, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router o and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
After moving the printer closer to the access point and removing any
obstacles between them, turn o the access point. Wait for about 10 seconds,
and then turn it on. If it still does not connect, see the documentation
supplied with the access point.
You can simultaneously connect up to four computers and smart devices in
Wi-Fi Direct (Simple AP) connection. To add another computer or smart
device, disconnect one of the connected devices rst.
28
User's Guide
Network Settings
Printing a Network Status Sheet
You can check the detailed network information by printing it.
1. Load papers.
2. Hold down the
network status sheet is printed.
e
Note:
If you release the
button on the printer's control panel for at least 10 seconds.
button within 10 seconds, a network connection report is printed.
Replacing or Adding New Access Points
If the SSID changes due to the replacement of an access point, or an access point is added and a new network
environment is established, re-set the Wi-Fi settings.
Related Information
& “Changing the Connection Method to a Computer” on page 29
Changing the Connection Method to a Computer
Using the installer and re-set up in a dierent connection method.
❏ Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏ Setting up using the
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
soware
disc (only for the models that come with a
soware
disc and users with computers
29
User's Guide
Network Settings
Select Change or re-set the connection method on the Select Soware Installation screen, and then click Next.
Restoring the Network Settings from the Control Panel
You can restore all network settings to their defaults.
1.
Turn the print e r o.
2. While holding down the
alternately.
Restoration is complete when the
button, press the button until the light and the light
light and the light are o.
ash
30
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