Epson ET-4500 Service Manual

User's Guide

NPD5247-00 EN

User's Guide

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

e

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

contents of this manual and the

e

specications

of this product are subject to change without notice.

User's Guide

Trademarks

❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a

trademark of Seiko Epson Corporation.

❏ PRINT Image Matching

❏ EPSON Scan soware is based in part on the work of the Independent JPEG Group.

❏ libti

Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics may not be used in any advertising or publicity relating to the soware without the specic, prior written permission of Sam Leer and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

™

and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.

❏ Microso

❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple

Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.

❏ Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.

❏ Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be

registered in certain jurisdictions.

❏ Intel

❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks

of their respective owners. Epson disclaims any and all rights in those marks.

, Windows®, and Windows Vista® are registered trademarks of Microso Corporation.

is a registered trademark of Intel Corporation.

User's Guide

Contents

Trademarks

About This Manual

Introduction to the Manuals...................7

Marks and Symbols.........................7

Descriptions Used in this Manual...............8

Operating System References..................8

Important Instructions

Safety Instructions..........................9

Printer Advisories and Warnings............... 9

Advisories and Warnings for Setting Up the

Printer................................10

Advisories and Warnings for Using the Printer. . 10 Advisories and Warnings for Transporting or

Storing the Printer.......................11

Advisories and Warnings for Using the

Printer with a Wireless Connection...........11

Advisories and Warnings for Using the LCD

Screen................................11

Protecting Your Personal Information...........11

Printer Basics

Part Names and Functions...................12

Control Panel............................ 14

Buttons and Lights.......................14

Icons Displayed on the LCD Screen...........15

Menu Options............................15

Copy Mode............................15

Scan Mode............................16

Fax Mode............................. 17

Setup Mode............................18

Loading Paper

Paper Handling Precautions..................23

Available Paper and Capacities................24

List of Paper Types.......................24

Loading Paper in the Rear Paper Feed...........25

Placing Originals

Available Originals for the ADF...............29

Placing Originals on the ADF.................29

Placing Originals on the Scanner Glass. . . . . . . . . . 30

Printing

Printing from a Computer...................32

Printing Basics - Windows.................32

Printing Basics - Mac OS X.................34

Printing on 2-Sides (for Windows only). . . . . . . . 36

Printing Several Pages on One Sheet..........37

Printing to Fit the Paper Size................38

Printing Multiple Files Together (for

Windows Only).........................39

Printing One Image on Multiple Sheets to

Create a Poster (for Windows Only).......... 40

Printing Using Advanced Features........... 46

Printing Photos Using Epson Easy Photo Print. . 48

Printing from Smart Devices................. 48

Using Epson iPrint.......................48

Using AirPrint..........................50

Canceling Printing.........................51

Canceling Printing - Printer Button...........51

Canceling Printing - Windows.............. 51

Canceling Printing - Mac OS X..............51

Copying

Scanning

Scanning Using the Control Panel..............53

Scanning to the Cloud....................53

Scanning to a Computer...................53

Scanning to a Computer (WSD).............54

Scanning from a Computer...................54

Scanning Basics.........................54

Scanning Using Advanced Features...........56

Scanning from Smart Devices.................59

Installing Epson iPrint....................59

Using Epson iPrint.......................59

Faxing

Setting Up a Fax...........................61

Connecting to a Phone Line................61

Making Basic Fax Settings................. 64

User's Guide

Contents

Registering Contacts for Faxing............... 67

Registering Contacts..................... 67

Registering Grouped Contacts.............. 67

Registration and Backup of Contacts Using a

Computer.............................68

Sending Faxes............................68

Basic Fax Sending Operations...............68

Various Ways of Sending Faxes..............69

Receiving Faxes...........................70

Setting Receiving Mode...................70

Various Ways of Receiving Faxes.............71

Saving Received Faxes on a Computer.........73

Using Other Faxing Features..................74

Printing Fax Report and List................74

Reprinting Received Faxes...................74

Relling Ink

Checking the Ink Levels.....................76

Checking the Ink Levels - Windows...........76

Checking the Ink Levels - Mac OS X..........76

Ink Bottle Codes..........................77

Ink Bottle Handling Precautions...............77

Relling the Ink Tanks......................78

Improving Print and Scan Quality

Checking and Cleaning the Print Head..........82

Checking and Cleaning the Print Head -

Control Panel.......................... 82

Checking and Cleaning the Print Head -

Windows..............................83

Checking and Cleaning the Print Head -

Mac OS X.............................83

Replacing Ink inside the Ink Tubes.............84

Replacing Ink inside the Ink Tubes - Windows. . .84 Replacing Ink inside the Ink Tubes - Mac OS X. . 84

Aligning the Print Head.....................84

Aligning the Print Head - Control Panel.......84

Aligning the Print Head - Windows...........85

Aligning the Print Head - Mac OS X..........85

Cleaning the Paper Path for Ink Smear..........86

Cleaning the ADF.........................86

Cleaning the Scanner Glass...................88

Network Service and Software Information

Epson Connect Service......................89

Web Cong..............................89

Running Web

Running Web Cong on Windows........... 90

Running Web Cong on Mac OS X...........90

Windows Printer Driver.....................91

Restricting Settings for the Windows Printer

Driver................................91

Making Operation Settings for the Windows

Printer Driver..........................92

Mac OS X Printer Driver....................92

Making Operation Settings for the Mac OS X

Printer Driver..........................93

EPSON Scan (Scanner Driver)................93

Epson Event Manager.......................93

PC-FAX Driver (Fax Driver)..................94

FAX Utility..............................94

Epson Easy Photo Print.....................95

E-Web Print (for Windows Only).............. 95

EPSON Soware Updater. . . . . . . . . . . . . . . . . . . . 95

EpsonNet Cong..........................96

Uninstalling Applications....................96

Uninstalling Applications - Windows......... 96

Uninstalling Applications - Mac OS X.........97

Installing Applications......................98

Updating Applications and Firmware...........98

on a Web Browser.......90

Cong

Solving Problems

Checking the Printer Status.................. 99

Checking Messages on the LCD Screen........99

Checking the Printer Status - Windows.......100

Checking Printer Status - Mac OS X......... 100

Removing Jammed Paper...................100

Removing Jammed Paper from the Rear

Paper Feed............................101

Removing Jammed Paper from Inside the

Printer...............................101

Removing Jammed Paper from the ADF......103

Paper Does Not Feed Correctly...............104

Paper Jams............................105

Paper Feeds at a Slant....................105

Several Sheets of Paper are Fed at a Time. . . . . . 105

No Paper Feeds........................105

Paper Out Error Occurs..................105

Original Does Not Feed in the ADF..........105

Power and Control Panel Problems............106

Power Does Not Turn On.................106

Power Does Not Turn O.................106

LCD Screen Gets Dark...................106

User's Guide

Contents

Printer Does Not Print.....................106

Printout Problems........................107

Nothing or a Very Faint Image is Printed. . . . . . 107

Print Quality Is Poor.................... 107

Copy Quality Is Poor....................108

An Image of the Reverse Side of the Original

Appears in the Copied Image.............. 109

Position, Size, or Margins of the Printout

e

Are Incorrect..........................109

Paper Is Smeared or Printed Characters Are Incorrect or Garbled. . . 110

e Printed Image Is Inverted..............110

Printout Problem Could Not be Cleared. . . 110

e

Other Printing Problems................... 110

Printing Is Too Slow.....................110

Printing Slows Down Dramatically During

Continuous Printing.....................111

Cannot Start Scanning.....................111

Cannot Start Scanning when Using the

Control Panel..........................112

Scanned Image Problems...................112

Scan Quality Is Poor.....................112

Characters Are Blurred...................113

An Image of the Reverse Side of the Original

Appears in the Scanned Image............. 113

Moiré (Cross-Hatch) Patterns Appear in the

Scanned Image.........................113

Scanning Area or Direction Is Not Correct. . . . 113

e Scanned Image Problem Could Not be

Cleared..............................114

Other Scanning Problems...................114

umbnail Preview Does Not Work Properly. . .114

Scanning Is Too Slow....................114

Scanning Stops when Scanning to PDF/

Multi-TIFF........................... 115

Problems when Sending and Receiving Faxes. . . . .115

Cannot Send or Receive Faxes..............115

Cannot Send Faxes......................116

Cannot Send Faxes to a Specic Recipient. . . . . 116

Cannot Send Faxes at a Specied Time....... 117

Cannot Receive Faxes....................117

Memory Full Error Occurs................117

Sent Fax Quality Is Poor..................118

Faxes Are Sent at the Wrong Size............118

Received Fax Quality Is Poor...............118

Received Faxes Are Not Printed............ 118

Other Faxing Problems.....................119

Cannot Make Calls on the Connected

Telephone............................119

Scued

...............109

Answering Machine Cannot Answer Voice

Calls................................119

Sender's Fax Number Not Displayed on

Received Faxes or the Number Is Wrong. . . . . . 119

Other Problems..........................119

Slight Electric Shock when Touching the

Printer...............................119

Operation Sounds Are Loud...............119

e ADF Does Not Work.................120

e Date and Time Are Incorrect........... 120

Application Is Blocked by a Firewall (for

Windows Only)........................120

A Message Prompting You to Reset the Ink

Levels is Displayed......................120

Appendix

Technical Specications....................121

Printer Specications....................121

Scanner Interface

Fax Specications.......................122

Wi-Fi Specications.....................122

Ethernet

Security Protocol.......................123

Supported ird Party Services.............123

Dimensions...........................124

Electrical Environmental

System Requirements....................125

Regulatory Information....................126

Standards and Approvals................. 126

Restrictions on Copying..................127

Checking the Total Number of Pages Fed

rough the Printer.......................127

Checking the Total Number of Pages Fed

rough the Printer - Control Panel......... 128

Checking the Total Number of Pages Fed

rough the Printer - Windows.............128

Checking the Total Number of Pages Fed

rough the Printer - Mac OS X............128

Saving Power............................128

Saving Power - Control Panel..............128

Transporting the Printer....................129

Where to Get Help........................131

Technical Support Web Site................131

Contacting Epson Support................131

Specications

................... 121

...................122

...................123

.................. 124

Specications

..............125

User's Guide

About This Manual

Introduction to the Manuals

e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson soware applications.

❏ Start Here (paper manual)

Provides you with information on setting up the printer, installing the problems, and so on.

❏ User's Guide (digital manual)

manual. Provides overall information and instructions on using the printer, and on solving problems.

is

❏ Network Guide (digital manual)

Provides information on network settings and solving problems when using the printer on a network.

soware,

using the printer, solving

You can obtain the latest versions of the above manuals with the following methods.

❏ Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.

❏ Digital manual

Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of Epson soware applications and the digital manuals, and allows you to download the latest ones.

Related Information

& “EPSON Soware Updater” on page 95

Marks and Symbols

Caution:

Instructions that must be followed carefully to avoid bodily injury.

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

Links to related sections.

User's Guide

About This Manual

Descriptions Used in this Manual

❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac

OS X v10.10.x. e content displayed on the screens varies depending on the model and situation.

❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences

depending on the model, the method of operation is the same.

❏ Some of the menu items on the LCD screen vary depending on the model and settings.

Operating System References

Windows

In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

Mac OS X

In this manual, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".

Wi n d o w s® 8.1 operating system

Wi n d o w s® 8 operating system

Wi n d o w s® 7 operating system

Wi n d o w s Vist a® operating system

Wi n d o w s® XP operating system

Wi n d o w s® XP Professional x64 Edition operating system

Wi n d o w s Se r ver® 2012 R2 operating system

Wi n d o w s Se r ver® 2012 operating system

Wi n d o w s Se r ver® 2008 R2 operating system

Wi n d o w s Se r ver® 2008 operating system

Wi n d o w s Se r ver® 2003 R2 operating system

Wi n d o w s Se r ver® 2003 operating system

User's Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of

other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by

yourself, except as specically explained in the printer's manuals.

❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:

e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

❏ Place the printer near a wall outlet where the plug can be easily unplugged.

❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations

subject to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.

❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely

aect the operation of cardiac pacemakers.

❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them

thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with water. If discomfort or vision problems remain

❏ Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.

❏ Do not use a telephone to report a gas leak in the vicinity of the leak.

❏ Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink

bottle caps.

❏ If ink gets on your skin, wash the area thoroughly with soap and water.

❏ If ink gets into your eyes,

a thorough

❏ If ink gets into your mouth, see a doctor right away.

❏ Do not tilt or shake an ink bottle aer removing its seal; this can cause leakage.

ushing,

see a doctor immediately.

them immediately with water. If discomfort or vision problems continue

ush

a thorough

aer

ushing,

see a doctor immediately.

aer

❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or

handle the ink bottles and ink bottle cap.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

User's Guide

Important Instructions

Advisories and Warnings for Setting Up the Printer

❏ Do not block or cover the vents and openings in the printer.

❏ Use only the type of power source indicated on the printer's label.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as

loudspeakers or the base units of cordless telephones.

❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place

objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into

the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit

breaker to provide adequate short-circuit protection and over-current protection for the printer.

❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Place the printer on a

will not operate properly if it is tilted at an angle.

❏ Allow space above the printer so that you can fully raise the document cover.

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct

sunlight, strong light, or heat sources.

stable surface that extends beyond the base of the printer in all directions. e printer

at,

Advisories and Warnings for Using the Printer

❏ Do not insert objects through the slots in the printer.

❏ Do not put your hand inside the printer during printing.

❏ Do not touch the white at cable and ink tubes inside the printer.

❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.

❏ Do not move the print head by hand; otherwise, you may damage the printer.

❏ Be careful not to trap your ngers when closing the scanner unit.

❏ Do not press too hard on the scanner glass when placing the originals.

❏ Prolonged use of the printer when the ink level is below the lower line could damage the printer. Epson

recommends lling the ink tank to the upper line when the printer is not operating to reset the ink level.

❏ Always turn the printer o using the

until the

❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical

outlet.

light stops

ashing.

button. Do not unplug the printer or turn o the power at the outlet

User's Guide

Important Instructions

Advisories and Warnings for Transporting or Storing the Printer

❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;

otherwise ink may leak.

❏ Before transporting the printer, make sure that the print head is in the home (far right) position.

Advisories and Warnings for Using the Printer with a Wireless Connection

❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing

them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as

automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

Advisories and Warnings for Using the LCD Screen

❏ e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven

brightness.

❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.

❏ e exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the

screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.

are normal and do not indicate that it is damaged in any way.

ese

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Setup > Restore Default Settings > Clear All Data and Settings on the control panel.

User's Guide

Printer Basics

Part Names and Functions

ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF.

ADF input tray Feeds originals automatically.

ADF edge guide Feeds originals straight into the printer. Slide to the

edges of the originals.

ADF output tray Holds originals ejected from the ADF.

Edge guide Feeds the paper straight into the printer. Slide to the

edges of the paper.

User's Guide

Rear paper feed Loads paper.

Paper support Supports loaded paper.

Feeder guard Prevents foreign substance from entering the printer.

Output tray Holds the ejected paper.

Printer Basics

Usually keep this guard closed.

Document cover Blocks external light while scanning.

Scanner glass Place the originals.

Control panel Operates the printer.

Scanner unit Scans placed originals. Open when removing jammed

paper inside the printer.

Ink tank unit Contains the ink tanks.

User's Guide

Ink reservoir tanks (Ink tanks) Supplies ink to the print head.

Print head (under this section) Fires ink.

Printer Basics

AC inlet Connects the power cord.

USB port Connects a USB cable.

LINE port Connects a phone line.

EXT. port Connects external phone devices.

LAN port Connects a LAN cable.

Control Panel

Buttons and Lights

Turns the printer on or o.

Unplug the power cord when the power light is o.

Displays the home screen.

Enter the last dialed number or enter a pause when entering a fax number.

User's Guide

Printer Basics

- Displays menus and messages.

l, u, r, d

0 - 9

Stops the current operation.

, OK Press l, u, r, and d to select menus. Press OK to conrm your selection or run the selected

feature.

Returns to the previous screen.

Enters numbers, characters, and symbols.

Opens the contacts list.

Starts printing, copying, scanning, and faxing in black and white.

Starts printing, copying, scanning, and faxing in color.

Icons Displayed on the LCD Screen

following icons are displayed on the LCD screen depending on the printer's status.

e

Turns on when originals are placed in the ADF.

Menu Options

Turns on when the wired (Ethernet) network is disabled and an Ethernet cable is not connected.

Turns on while the printer is connected to a wired (Ethernet) network.

Turns on while the printer is not connected to a wireless (Wi-Fi) network.

Turns on while the printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.

Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection.

Indicates that the printer is connected to a network in Ad Hoc mode.

Indicates that Simple AP mode and Wi-Fi Direct mode are disabled.

Indicates that the printer is connected to a network in Wi-Fi Direct mode.

Indicates that Simple AP mode is enabled.

Turns on when Eco Mode is enabled.

Copy Mode

Note:

❏ Available menus vary depending on the layout you selected.

❏ Press the OK button to display hidden setting menus.

User's Guide

Printer Basics

Menu Settings and Explanations

Number of copies Enter the number of copies.

Layout With Border Copies with a border around the edges.

2-up Copies multiple page originals onto one sheet.

When placing originals in the ADF, insert them into the feeder from the top or left edge.

Load vertical originals as shown below, and select Portrait from Document Orientation.

Load horizontal originals as shown below, and select Landscape from Document Orientation.

ID Card Scans both sides of an ID card and copies onto one side of A4 size paper.

Document Size Select the size of your original.

Zoom Enlarges or reduces the original.

Select Auto Fit Page to t to the paper size of the selected paper source.

Document Orientation

Quality Select the type of your original.

Density Set the density of your copies.

Layout Order

Select the orientation of your original.

Draft: Provides faster printing, but the printouts may be faint.

For users in Belgium, the draft mode is not available.

Best: Provides higher quality printing, but the printing speed may be slower.

Select the copy layout for multiple pages when you have selected 2-up as the Layout setting.

Scan Mode

Cloud

Menu Settings and Explanations

Destination Select a destination that has been registered in the Epson Connect Server.

User's Guide

Printer Basics

Menu Settings and Explanations

Settings Format Select the format in which to save the scanned image.

Scan Area Select the scan area.

Auto Cropping: Crops the white space around the text or image when scanning.

Max Area: Scans at the maximum scan area of the scanner glass or the ADF.

Document Type Select the type of your original.

Density Select the contrast of the scanned image.

Document Orientation

Select the orientation of your original.

Computer

Menu Settings and Explanations

Select Computer From the list of computers connected using USB or over the network, select the computer you want

to save the scanned image to.

Settings Format Select the format in which to save the scanned image.

Computer (WSD)

is menu has no setting item.

Fax Mode

Select Fax on the home screen, and then press the OK button.

Menu Settings and Explanations

Resolution Select the resolution of the outgoing fax.

Select Photo for originals that contain both text and photo images.

Density Set the density of the outgoing fax.

Direct Send See the page that describes this feature for more details.

Transmiss ion Report

Send Fax Later See the pages that describes these features for more details.

Polling Receive

Reprint Faxes Prints received faxes temporarily stored in the printer's memory from the latest one.

Prints a transmission report automatically after you send a fax. Select Print on Error to print a report only when an error occurs.

User's Guide

Printer Basics

Menu Settings and Explanations

Fax Report Fax Settings List Prints the current fax settings.

Fax Log Displays or prints a history of sent and received fax jobs. You can set to print

this report automatically using the following menu.

Setup > Fax Settings > Output Settings > Fax Log Auto Print

Last Transmission Prints a report for the previous fax that was sent or received through polling.

Protocol Trace Prints a detailed report for the previous fax that was sent or received.

Related Information

& “Sending Many Pages of a Monochrome Document (Direct Send)” on page 70 & “Sending Faxes at a Specied Time (Send Fax Later)” on page 69 & “Receiving Faxes by Polling (Polling Receive)” on page 72

Setup Mode

Menu Settings and Explanations

Maintenance Print Head Nozzle

Check

Print Head Cleaning Cleans clogged nozzles in the print head.

Reset Ink Levels Select this feature to reset the ink levels before you rell the ink tanks.

Print Head Alignment

Paper Guide Cleaning

Paper Setup Select the paper size and paper type you loaded in the paper source.

Print Status Sheet Conguration Status

Sheet

Usage History Sheet Prints an information sheet showing the usage history of the printer.

Printer Settings Paper Source

Settings

Prints a pattern to check if the print head nozzles are clogged.

Adjusts the print head to improve print quality.

Perform this feature if your printouts look blurry or text and lines are misaligned.

Perform this feature to clean the roller inside the printer when the printout are smeared or

Prints an information sheet showing the current printer status and settings.

A4/Letter Switching Enable this feature so that error messages are not

scued.

displayed even when the paper size setting for the print job and the paper loaded in the paper source do not match. This feature is only available when the paper size is set to A4 or Letter.

PC Connection via USB

Error Notice Displays an error message when the paper size or

type settings in Paper Setup and the print settings do not match.

Enables the printer which is connected to the computer over a USB connection. If this feature is disabled, the computer does not recognize printers with a USB connection.

User's Guide

Printer Basics

Menu Settings and Explanations

Common Settings Sound Adjust the volume and select the type of audio.

Sleep Timer Select the time period before the printer enters sleep mode (energy saving

mode) when no operations are performed.

The LCD screen turns black when the set time passes.

Power O Timer You can adjust the time before power management is applied. Any

increase will environment before making any change.

LCD Contrast Adjust the contrast of the LCD screen.

Date/Time Settings Date/Time Enter the current date and time.

Daylight Saving Time Select the summer time setting that applies to

Time Dierence Enter the time dierence between your local time

the product’s energy

aect

your area.

and UTC (Coordinated Universal Time).

eciency.

Please consider the

Country/Region Select the country or region.

Language Select the display language.

Scroll Speed Select the scroll speed of the LCD screen.

Network Settings Network Status Displays or prints the network settings and connection status.

Wi-Fi Setup Wi-Fi Setup Wizard See the Network Guide for more details.

Push Button Setup (WPS)

PIN Code Setup (WPS)

Wi-Fi Auto Connect

Disable Wi-Fi You may be able to resolve network problems by

disabling the Wi-Fi settings or making the Wi-Fi settings again. See the Network Guide for more details.

Wi-Fi Direct Setup See the Network Guide for more details.

Connection Check Checks the status of the network connection and prints the network

connection check report. If there are any problems with the connection, see the check report to solve the problem.

Epson Connect Services

Google Cloud Print Services

Fax Settings

Advanced Setup See the Network Guide for more details.

You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the services (restore the default settings).

See the Epson Connect portal website for more details.

https://www.epsonconnect.com/

http://www.epsonconnect.eu (Europe only)

See the list of menus in Fax Settings.

User's Guide

Menu Settings and Explanations

Printer Basics

Universal Print Settings

Eco Mode Sleep Timer Select the time period before the printer enters sleep mode (energy saving

Restore Default Settings

These print settings are applied when you print using an external device without using the printer driver.

Top Oset Adjust the top or left margin of the paper.

Left Oset

Skip Blank Page Skips blank pages in the print data automatically.

mode) when no operations are performed.

The LCD screen turns black when the set time passes.

When this setting is disabled, the setting made in Common Settings is applied.

Resets the selected settings to their defaults.

Related Information

& “Copy Mode” on page 15 & “Scan Mode” on page 16 & “Fax Settings” on page 20

Fax Settings

Select Setup > Fax Settings from the home screen.

Menu Settings and Explanations

User Default Settings

Receive Settings Receive Mode Select the receive mode.

The settings made in this menu become your default settings for sending faxes. For details on the setting items, see the list of menus in Fax mode.

DRD If you have subscribed to a distinctive ring service from your telephone

company, select the ring pattern to be used for incoming faxes (or select On).

Rings to Answer Select the number of rings that must occur before the printer automatically

receives a fax. Select "0" (zero) if you want to receive faxes with no ringing.

Remote Receive When you answer an incoming fax call on a phone connected to the printer,

you can start receiving the fax by entering the code using the phone.

User's Guide

Printer Basics

Menu Settings and Explanations

Output Settings Fax Output Saves received documents on a computer.

You need to make settings on FAX Utility on a computer.

Auto Reduction Reduces large received documents to t on the paper in the paper source.

Reducing may not always be possible depending on the received data. If this is turned o, large documents are printed at their original size on multiple sheets, or a blank second page may be ejected.

Auto Rotation Rotates automatically to print on A5 size paper when a landscape-oriented

A5 size document is received and the paper source setting is set to A5.

Prints on A4 size paper when this feature is disabled.

Collation Stack Prints received documents from the last page (print in descending order) so

that the printed documents are stacked in the correct page order. When the printer is running low on memory, this feature may not be available.

Print Suspend Time Stops and restarts printing received documents at the entered time. The

received documents are not printed during the specied time period but saved in the memory. When the printer is running low on memory, this feature may not be available. Received documents are printed automatically after the restarting time. This feature can be used for noise prevention at night or to prevent are away.

condential

documents from being disclosed while you

Attach Image to Report

Fax Log Auto Print Prints the fax log automatically.

Report Format

Prints a Transmission Report with an image of the rst page of the sent document.

On(Large Image): Prints the upper part of the page without reducing.

On(Small Image): Prints the entire page reducing it to t onto the report.

On(Every 30): Prints a log every time 30 fax jobs are completed.

On(Time): Prints the log at a exceeds 30, the log is printed before the specied time.

Select a format for fax reports other than Protocol Trace. Select Detail to print with error codes.

specied

time. However, if the number of fax jobs

User's Guide

Printer Basics

Menu Settings and Explanations

Basic Settings Fax Speed Select the fax transmission speed.

We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service.

ECM Automatically corrects errors in the fax transmission (Error Correction Mode),

mostly caused by telephone line noise. If this is disabled, you cannot send or receive documents in color.

Dial Tone Detection Detects a dial tone before starting to dial.

If the printer is connected to a PBX (Private Branch Exchange) or digital phone line, the printer may fail to start dialing. In this situation, change the Line Typ e setting to PBX. If this does not work, disable this feature. However, disabling this feature may drop the rst digit of a fax number and send the fax to the wrong number.

Dial Mode Select the type of phone system to which you have connected the printer.

When set to Pulse, you can temporarily switch the dialing mode from pulse to tone by pressing screen. Depending on the region, this setting may not be displayed.

("T" is entered) while entering numbers on the fax top

Line Type Select the line type to which you have connected the printer. For more

details, see the page that describes basic fax settings.

Header Enter your sender name and fax number. These appear as a header on

outgoing faxes.

You can enter up to 40 characters for your name, and up to 20 digits for your fax number.

Security Settings Backup Data Auto

Clear

Clear Backup Data

Check Fax Connection

Fax Setting Wizard Select to make basic fax settings by following the on-screen instructions.

Checks if the printer is connected to the phone line and ready for fax transmission, and prints the check result on A4 size plain paper.

For more details, see the page that describes basic fax settings.

Fax documents deleted by using the control panel disappear from the LCD screen, but their backups are temporarily stored in the memory. The following features delete backups.

Backup Data Auto Clear: Automatically deletes backups each time a sent or received document is deleted.

Clear Backup Data: Deletes all backups. Run this before you give the printer to someone else or dispose of it.

Related Information

& “Fax Mode” on page 17 & “Saving Received Faxes on a Computer” on page 73 & “Making Basic Fax Settings” on page 64

User's Guide

Loading Paper

Paper Handling Precautions

❏ Read the instruction sheets supplied with the paper.

❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the

printable side.

❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled

paper may cause paper jams and smears on the printout.

❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.

Using these types of paper causes paper jams and smears on the printout.

❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are

press them down to atten them before loading.

pued

up with air,

❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the

printout.

❏ Do not use envelopes with adhesive surfaces on the aps or window envelopes.

❏ Avoid using envelopes that are too thin, as they may curl during printing.

Related Information

& “Printer Specications” on page 121

User's Guide

Loading Paper

Available Paper and Capacities

Epson recommends using genuine Epson paper to ensure high-quality printouts.

Genuine Epson Paper

Media Name Size Loading Capacity

(Sheets)

Epson Bright White Ink Jet Paper A4

Epson Premium Glossy Photo Paper

Epson Matte Paper-Heavyweight

Epson Photo Quality Ink Jet Paper

*1 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.

*2 Only printing from computer or smart device is available.

*3 Only printing from computer is available.

A4, 13 × 18 cm (5 × 7 in.), 16:9 wide size (102 × 181 mm), 10 × 15 cm (4 × 6 in.)

A4 20 -

A4 80 -

20 -

Manual 2-Sided Printing

✓

Note:

e availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.

Commercially Available Paper

Media Name Size Loading Capacity

(Sheets)

Manual 2-Sided Printing

Plain paper

Envelope

*1 Only printing from computer or smart device is available.

*2 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.

, A4, B5*1, A5*1, A6

Letter

Legal

, User Dened

Envelope #10, Envelope DL, Envelope C6

Up to the line indicated by the triangle symbol on the

edge guide.

10 -

Related Information

“Technical Support Web Site” on page 131

List of Paper Types

To obtain optimum printing results, select the paper type that suits the paper.

✓

User's Guide

Media Name Media Type

Loading Paper

Control Panel

Epson Bright White Ink Jet Paper plain papers plain papers

Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy

Epson Matte Paper-Heavyweight Matte Epson Matte

Epson Photo Quality Ink Jet Paper Matte Epson Matte

Plain paper plain papers plain papers

Envelope Envelope Envelope

* For smart devices, these media types can be selected when printing using Epson iPrint.

Printer Driver, Smart device

Loading Paper in the Rear Paper Feed

Open the feeder guard and pull out the paper support.

2. Slide the edge guide.

User's Guide

Loading Paper

3. Load paper vertically along the right side of the rear paper feed with the printable side facing up.

Important:

Do not load more than the maximum number of sheets

above the line just under the

❏ Envelopes

❏ Pre-punched paper

symbol inside the edge guide.

specied

for the paper. For plain paper, do not load

User's Guide

Loading Paper

Note:

You can use pre-punched paper under the following conditions.

❏ Loading capacity: One sheet

❏ Available size: A4, B5, A5, A6, Letter, Legal

❏ Binding holes: Do not load paper with the binding holes at the top or the bottom.

Adjust the print position of your le to avoid printing over the holes.

4. Slide the edge guide to the edge of the paper, and then close the feeder guard.

5. On the control panel, set the size and type of the paper you loaded in the rear paper feed.

Note: You can also display the paper size and paper type settings screen by selecting Setup > Paper Setup.

6. Slide out the output tray.

Note:

Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.

Related Information

& “Paper Handling Precautions” on page 23

User's Guide

& “Available Paper and Capacities” on page 24

Loading Paper

User's Guide

Placing Originals

Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support.

You can scan multiple originals at the same time with the ADF.

Available Originals for the ADF

Available Paper Sizes A4, Letter, Legal

Paper Type Plain paper

Paper Thickness (Weight of Paper) 64 to 95 g/m

Loading Capacity A4, Letter: 30 sheets or 3 mm

Legal: 10 sheets

To prevent paper jams, avoid placing the following originals in the ADF. For these types, use the scanner glass.

❏ Originals that are torn, folded, wrinkled, deteriorated, or curled

❏ Originals with binder holes

❏ Originals held together with tape, staples, paper clips etc.

❏ Originals that have stickers or labels stuck to them

❏ Originals that are cut irregularly or not right angled

❏ Originals that are bound

❏ OHPs, thermal transfer paper, or carbon backs

Placing Originals on the ADF

1. Align the edges of the originals.

Slide the ADF edge guide.

User's Guide

3. Place the originals face up in the ADF.

Important:

❏ Do not load originals above the line just under the

Placing Originals

symbol inside the ADF edge guide.

❏ Do not add originals while scanning.

4. Slide the ADF edge guide to the edge of the originals.

Related Information

& “Available Originals for the ADF” on page 29

Placing Originals on the Scanner Glass

Caution:

Be careful not to trap your

Important:

when closing the document cover. Otherwise you may be injured.

ngers

When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.

+ 103 hidden pages