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ET-3700
User Manual
219 pgs2.38 Mb0
Service Manual
185 pgs52.14 Mb0
Service Manual
188 pgs59.42 Mb0
Technical data
2 pgs1.7 Mb0
User Guide
231 pgs2.43 Mb0
Table of contents
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Epson ET-3700 User Manual

ET-3700 User's Guide

Contents

ET-3700 User's Guide................................................................................................................................ 11
Product Basics .......................................................................................................................................... 12
Using the Control Panel ..................................................................................................................... 12
Control Panel Buttons and Lights .................................................................................................. 13
Status Icon Information ............................................................................................................. 14
Product Parts Locations ..................................................................................................................... 18
Product Parts - Front ..................................................................................................................... 19
Product Parts - Inside .................................................................................................................... 20
Product Parts - Back...................................................................................................................... 22
Checking for Software Updates.......................................................................................................... 22
Using Power Saving Settings ............................................................................................................. 23
Changing the Power Off Timer Settings ........................................................................................ 24
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 25
Setting Up Epson Connect Services.............................................................................................. 26
Using the Epson iPrint Mobile App ................................................................................................ 28
Using AirPrint .................................................................................................................................... 30
Using Google Cloud Print................................................................................................................... 30
Android Printing Using the Epson Print Enabler ................................................................................ 31
Using Fire OS Printing ....................................................................................................................... 32
Using Windows 10 Mobile Printing .................................................................................................... 32
Using Epson Print and Scan App with Windows Tablets ................................................................... 33
3
Wi-Fi or Wired Networking........................................................................................................................ 34
Network Security Recommendations ................................................................................................. 34
Wi-Fi Infrastructure Mode Setup......................................................................................................... 35
Selecting Wireless Network Settings from the Control Panel ........................................................ 36
Wi-Fi Direct Mode Setup .................................................................................................................... 38
Wi-Fi Protected Setup (WPS)............................................................................................................. 40
Printing a Network Status Sheet......................................................................................................... 41
Changing or Updating Network Connections ..................................................................................... 42
Accessing the Web Config Utility................................................................................................... 43
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 43
Loading Paper ........................................................................................................................................... 46
Loading Paper in the Cassette ........................................................................................................... 46
Paper Loading Capacity..................................................................................................................... 51
Double-sided Printing Capacity.......................................................................................................... 52
Available Epson Papers ..................................................................................................................... 53
Borderless Paper Type Compatibility ................................................................................................. 54
Paper or Media Type Settings - Printing Software.............................................................................. 55
Selecting the Paper Settings - Control Panel ..................................................................................... 56
Selecting the Default Paper Source Settings...................................................................................... 57
Paper Source Settings Options ..................................................................................................... 58
Placing Originals on the Product ............................................................................................................. 59
Placing Originals on the Scanner Glass ............................................................................................. 59
Copying ...................................................................................................................................................... 61
Copying Documents or Photos........................................................................................................... 61
Copying Options................................................................................................................................. 62
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Printing from a Computer ......................................................................................................................... 64
Printing with Windows ........................................................................................................................ 64
Selecting Basic Print Settings - Windows ...................................................................................... 65
Print Quality Options - Windows ............................................................................................... 67
Multi-Page Printing Options - Windows..................................................................................... 67
Double-sided Printing Options - Windows................................................................................. 70
Print Density Adjustments - Windows ....................................................................................... 71
Selecting Additional Layout and Print Options - Windows ............................................................. 72
Custom Color Correction Options - Windows............................................................................ 74
Image Options and Additional Settings - Windows.................................................................... 75
Header/Footer Settings - Windows ........................................................................................... 76
Selecting Extended Settings - Windows ........................................................................................ 78
Extended Settings - Windows ................................................................................................... 79
Locked Setting Options............................................................................................................. 83
Selecting Default Print Settings - Windows.................................................................................... 84
Changing the Language of the Printer Software Screens ......................................................... 85
Changing Automatic Update Options ............................................................................................ 86
Printing with the Built-in Epson Driver - Windows 10 S....................................................................... 87
Selecting Print Settings - Windows 10 S........................................................................................ 87
Printing on a Mac ............................................................................................................................... 90
Selecting Basic Print Settings - Mac ............................................................................................. 91
Print Quality Options - Mac ....................................................................................................... 94
Print Options - Mac ................................................................................................................... 94
Selecting Page Setup Settings - Mac ............................................................................................ 95
Selecting Print Layout Options - Mac............................................................................................. 96
Double-sided Printing Options and Adjustments - Mac............................................................. 98
Color Matching and Color Options - Mac ................................................................................ 100
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Selecting Printing Preferences - Mac .......................................................................................... 101
Printing Preferences - Mac...................................................................................................... 102
Printing Your Document or Photo - Mac ...................................................................................... 102
Checking Print Status - Mac.................................................................................................... 104
Printing From a Chromebook ........................................................................................................... 104
Cancelling Printing Using the Product .............................................................................................. 105
Scanning .................................................................................................................................................. 106
Starting a Scan................................................................................................................................. 106
Starting a Scan Using the Product Control Panel ........................................................................ 106
Scanning to a Connected Computer ....................................................................................... 107
Control Panel Scanning Options............................................................................................. 109
Changing Default Scan Job Settings ...................................................................................... 110
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 111
Starting a Scan from a Scanning Program................................................................................... 113
Starting a Scan from a Smart Device........................................................................................... 114
Scanning in Epson Scan 2 ............................................................................................................... 115
Additional Scanning Settings - Main Settings Tab ....................................................................... 118
Additional Scanning Settings - Advanced Settings Tab............................................................... 118
Saving Scanned Documents as a Searchable PDF..................................................................... 119
Image Format Options................................................................................................................. 120
Scan Resolution Guidelines ........................................................................................................ 121
Refilling Ink .............................................................................................................................................. 123
Ink Safety Precautions ..................................................................................................................... 123
Check Ink Levels .............................................................................................................................. 125
Checking Ink Levels on Your Product.......................................................................................... 125
Checking Ink Levels with Windows.............................................................................................. 126
Checking Ink Levels - Mac........................................................................................................... 127
Disabling Special Offers with Windows ....................................................................................... 129
Purchase Epson Ink and Maintenance Box...................................................................................... 130
Ink Bottle and Maintenance Box Part Numbers ........................................................................... 130
Refilling the Ink Tanks ...................................................................................................................... 130
Maintenance Box Replacement ....................................................................................................... 135
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Adjusting Print Quality............................................................................................................................ 137
Print Head Maintenance................................................................................................................... 137
Print Head Nozzle Check............................................................................................................. 137
Checking the Nozzles Using the Product Control Panel ......................................................... 138
Checking the Nozzles Using a Computer Utility...................................................................... 140
Print Head Cleaning .................................................................................................................... 142
Cleaning the Print Head Using the Product Control Panel ...................................................... 142
Cleaning the Print Head Using a Computer Utility................................................................... 143
Power Cleaning ........................................................................................................................... 146
Power Cleaning Using the Product Control Panel................................................................... 146
Power Cleaning Using a Computer Utility ............................................................................... 147
Print Head Alignment ....................................................................................................................... 149
Aligning the Print Head Using the Product Control Panel ............................................................ 149
Cleaning the Paper Guide ................................................................................................................ 151
Cleaning the Print Head Path ........................................................................................................... 152
Checking the Number of Sheets....................................................................................................... 154
Checking the Sheet Counter - Windows ...................................................................................... 154
Checking the Sheet Counter - Mac.............................................................................................. 155
Cleaning and Transporting Your Product ............................................................................................. 157
Cleaning Your Product ..................................................................................................................... 157
Cleaning the Paper Rollers .............................................................................................................. 157
Transporting Your Product ............................................................................................................... 160
Solving Problems .................................................................................................................................... 164
Checking for Software Updates........................................................................................................ 164
Product Status Messages ................................................................................................................ 165
Message Appears Prompting You to Reset Ink Levels..................................................................... 167
Running a Product Check ................................................................................................................ 167
Resetting Control Panel Defaults ..................................................................................................... 169
Solving Setup Problems ................................................................................................................... 170
Noise After Filling the Ink............................................................................................................. 170
Software Installation Problems .................................................................................................... 170
Control Panel Setup Problems .................................................................................................... 171
Solving Network Problems ............................................................................................................... 171
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Product Cannot Connect to a Wireless Router or Access Point .................................................. 172
Network Software Cannot Find Product on a Network................................................................. 173
Product Does Not Appear in Mac Printer Window ....................................................................... 174
Cannot Print Over a Network....................................................................................................... 174
Cannot Scan Over a Network ...................................................................................................... 175
Solving Copying Problems ............................................................................................................... 176
Product Makes Noise, But Nothing Copies.................................................................................. 177
Product Makes Noise When It Sits for a While............................................................................. 177
Solving Paper Problems................................................................................................................... 177
Paper Feeding Problems............................................................................................................. 177
Paper Jams Inside the Printer ..................................................................................................... 178
Paper Ejection Problems ............................................................................................................. 178
Solving Problems Printing from a Computer..................................................................................... 179
Nothing Prints.............................................................................................................................. 179
Product Icon Does Not Appear in Windows Taskbar ................................................................... 180
Printing is Slow ............................................................................................................................ 180
Solving Page Layout and Content Problems.................................................................................... 182
Inverted Image............................................................................................................................. 182
Too Many Copies Print ................................................................................................................ 183
Blank Pages Print ........................................................................................................................ 183
Incorrect Margins on Printout....................................................................................................... 183
Border Appears on Borderless Prints .......................................................................................... 184
Incorrect Characters Print............................................................................................................ 184
Incorrect Image Size or Position.................................................................................................. 185
Slanted Printout........................................................................................................................... 186
Solving Print Quality Problems......................................................................................................... 186
White or Dark Lines in Printout .................................................................................................... 187
Blurry or Smeared Printout .......................................................................................................... 188
Faint Printout or Printout Has Gaps ............................................................................................. 189
Grainy Printout............................................................................................................................. 190
Incorrect Colors ........................................................................................................................... 191
Solving Scanning Problems ............................................................................................................. 192
Scanning Software Does Not Operate Correctly ......................................................................... 192
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Cannot Start Epson Scan 2 ......................................................................................................... 193
Solving Scanned Image Quality Problems ....................................................................................... 194
Image Consists of a Few Dots Only............................................................................................. 194
Line of Dots Appears in All Scanned Images............................................................................... 194
Straight Lines in an Image Appear Crooked ................................................................................ 194
Image is Distorted or Blurry ......................................................................................................... 195
Image Colors are Patchy at the Edges ........................................................................................ 195
Image is Too Dark ....................................................................................................................... 195
Back of Original Image Appears in Scanned Image .................................................................... 196
Ripple Patterns Appear in an Image ............................................................................................ 196
Scanned Image Colors Do Not Match Original Colors................................................................. 196
Scanned Image Edges are Cropped ........................................................................................... 197
Uninstall Your Product Software....................................................................................................... 197
Uninstalling Product Software - Windows.................................................................................... 197
Uninstalling Product Software - Mac............................................................................................ 198
Where to Get Help............................................................................................................................ 199
Technical Specifications ........................................................................................................................ 201
Windows System Requirements ...................................................................................................... 201
Mac System Requirements .............................................................................................................. 202
Paper Specifications ........................................................................................................................ 202
Printable Area Specifications ........................................................................................................... 203
Scanning Specifications ................................................................................................................... 205
Ink Specifications ............................................................................................................................. 206
Dimension Specifications ................................................................................................................. 207
Electrical Specifications ................................................................................................................... 207
Environmental Specifications ........................................................................................................... 207
Interface Specifications .................................................................................................................... 208
Network Interface Specifications ...................................................................................................... 208
Safety and Approvals Specifications ................................................................................................ 209
Notices ..................................................................................................................................................... 210
Important Safety Instructions............................................................................................................ 210
General Product Safety Instructions ............................................................................................ 210
Wireless Connection Safety Instructions ..................................................................................... 212
9
LCD Screen Safety Instructions................................................................................................... 212
FCC Compliance Statement............................................................................................................. 213
Binding Arbitration and Class Waiver ............................................................................................... 213
Trademarks...................................................................................................................................... 217
Copyright Notice............................................................................................................................... 217
libTIFF Software Acknowledgment.............................................................................................. 218
A Note Concerning Responsible Use of Copyrighted Materials................................................... 218
Default Delay Times for Power Management for Epson Products ............................................... 219
Copyright Attribution.................................................................................................................... 219
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ET-3700 User's Guide
Welcome to the ET-3700 User's Guide.
For a printable PDF copy of this guide, click here.
11

Product Basics

See these sections to learn about the basic features of your product.
Using the Control Panel Product Parts Locations Checking for Software Updates Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language Adjusting the Screen Brightness Turning Off the Operation Time Out Setting
Parent topic: Product Basics
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Control Panel Buttons and Lights

1
The power button and light
2
The home button
3
The help button
4 The LCD screen
5 The + and – buttons
6
The stop button
7 The back button
8 The arrow buttons and the OK button
9
The reset button
10 The start button
Status Icon Information
Parent topic: Using the Control Panel
13
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions. Press the
Icons Description
icon to view or change the current network settings.
Displays additional information or instructions, such as loading paper or placing a document.
Displays the Supply Status screen.
Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings.
Quiet Mode is disabled. Press this icon to change the settings.
Displays the Fax Data Information screen.
No Ethernet connection.
An Ethernet connection is established.
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection is established. The number of bars indicates the connection's signal strength.
No Wi-Fi Direct connection.
A Wi-Fi Direct connection is established.
Parent topic: Control Panel Buttons and Lights
14

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.
• To move the cursor, select the left or right arrows.
• To change the case of letters, select .
• To delete the previous character, select .
• To enter numbers or symbols, select AB1#.
• To enter a commonly used domain name, select @....
• To enter a space, select .
Parent topic: Using the Control Panel

Changing LCD Screen Language

You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
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You see a screen like this:
4. Select Basic Settings.
5. Scroll down and select Language.
6. Select a language.
Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
16
You see a screen like this:
4. Select Basic Settings.
5. Select LCD Brightness.
6. Press the – or + icons to decrease or increase the brightness.
7. Select OK to exit.
Parent topic: Using the Control Panel

Turning Off the Operation Time Out Setting

The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
17
You see a screen like this:
4. Select Basic Settings.
5. Scroll down and set Operation Time Out to Off.
Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.
Product Parts - Front Product Parts - Inside Product Parts - Back
Parent topic: Product Basics
18

Product Parts - Front

1 Output tray
2 Paper cassette
3 Paper cassette edge guides
4 Legal-size paper guide
Parent topic: Product Parts Locations
19

Product Parts - Inside

1 Document cover
2 Scanner glass
3 Control panel
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4 Front cover
1 Scanner unit
2 Ink tank cover
3 Ink tanks
4 Ink tank unit
5 Print head
Parent topic: Product Parts Locations
21

Product Parts - Back

1 Maintenance box cover
2 Rear cover (duplexer)
3 AC inlet
4 LAN port
5 USB port
Parent topic: Product Parts Locations

Checking for Software Updates

Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.
• Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here:
• Accessing the Windows Desktop and right-clicking the icon for your product in the right side of
the Windows taskbar, or clicking the up arrow and right-clicking .
• On the Maintenance tab in the printer settings window
You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows.
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• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
• macOS 10.12.x: You can manually update the software by opening the App Store, selecting
Updates, searching for a software update option for Epson Software, and selecting Update.
Parent topic: Product Basics

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Sleep Timer Settings Changing the Power Off Timer Settings
Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
You see a screen like this:
4. Select Basic Settings.
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5. Select Sleep Timer.
You see a screen like this:
6. Do one of the following:
• Select the – or + icon and press the OK button to decrease or increase the number of minutes.
• Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and press the OK button.
7. Select OK.
Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
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You see a screen like this:
4. Select Basic Settings.
5. Select Power Off Timer, then select a time period between 30minutes and 12h (12 hours).
Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Print from anywhere with these Epson Connect solutions:
• Epson Email Print
• Epson iPrint Mobile App
• Epson Remote Print
Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Setting Up Epson Connect Services
25
Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud
Parent topic: Product Basics
Related tasks
Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
You see a screen like this:
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4. Select Web Service Settings.
5. Select Epson Connect Services
You see a screen like this:
6. Select Register.
7. Follow the instructions on the screen to activate your product's email address.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.
1. Connect your product to your network. See the link below.
2. If you did not already set up Email Print when you installed your product software, see the link below to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.
3. Now you are ready to send and print emails to your product's Email Print address.
Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.
27
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
1. Connect your product to your wireless network. See the link below.
2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson iPrint and check the compatibility of your mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network as your product.
5. Open Epson iPrint and select your Epson product.
Now you are ready to print or scan with your mobile device and your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.
1. Connect your Epson product to your wireless network. See the link below.
2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.
Note: Make a note of your product's email address.
3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software.
4. Download and install the Remote Print software.
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5. Enter the email address and optional access key of your Epson product during Remote Print setup.
6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
1. Connect your Epson product to your network. See the link below.
2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.
Note: Make a note of your product's email address and password.
3. Visit epsonconnect.com to sign into your account with the email address and password you selected.
4. Select your product, select Scan to Cloud, and select Destination List.
5. Click Add, then follow the instructions on the screen to create your destination list.
6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking
29

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X or macOS.
Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note: For details, see the AirPrint page on the Apple website.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking

Using Google Cloud Print

With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
1. Connect your Epson product to your wireless network. See the link below.
2. Note your product's IP address by checking your network status. See the link below.
3. Connect your computer or your Apple or Android device to the same wireless network as your Epson product.
4. Enter your product's IP address into the address bar of a web browser.
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