Epson ET-16500 User's Guide

ET-16500 User's Guide

Contents

ET-16500 User's Guide.............................................................................................................................. 13
Your Ink Tank System ............................................................................................................................... 14
Product Basics .......................................................................................................................................... 15
Using the Control Panel ..................................................................................................................... 15
Control Panel Buttons and Lights .................................................................................................. 16
Setting a Password and Locking the Control Panel ....................................................................... 19
Using Presets ................................................................................................................................ 21
Changing the LCD Screen Language............................................................................................ 23
Adjusting Control Panel Sounds.................................................................................................... 24
Adjusting the Screen Brightness.................................................................................................... 25
Turning Off Operation Time Out .................................................................................................... 26
Product Parts Locations ..................................................................................................................... 27
Product Parts - Top and Front ....................................................................................................... 27
Product Parts - Paper Path............................................................................................................ 29
Product Parts - Inside .................................................................................................................... 30
Product Parts - Back...................................................................................................................... 31
Using Eco Mode and Other Power Saving Settings ........................................................................... 31
Changing the Eco Settings ............................................................................................................ 32
Changing the Sleep Timer Settings ............................................................................................... 32
Changing the Power Off Timer Settings ........................................................................................ 33
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 34
Using Epson Email Print ............................................................................................................... 35
Using the Epson iPrint Mobile App ................................................................................................ 35
Using Epson Remote Print ........................................................................................................... 36
Using Epson Scan to Cloud........................................................................................................... 36
Using Google Cloud Print................................................................................................................... 37
Setting Up Google Cloud Print on a Chromebook ......................................................................... 38
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Android Printing Using the Epson Print Enabler ................................................................................ 39
Using Fire OS Printing ....................................................................................................................... 39
Using Windows 10 Mobile Printing .................................................................................................... 40
Using Epson Print and Scan App with Windows Tablets ................................................................... 40
Wi-Fi or Wired Networking........................................................................................................................ 42
Wi-Fi Infrastructure Mode Setup......................................................................................................... 42
Selecting Wireless Network Settings from the Control Panel ........................................................ 43
Wi-Fi Direct Mode Setup .................................................................................................................... 45
Enabling Wi-Fi Direct Mode........................................................................................................... 46
Wi-Fi Protected Setup (WPS)............................................................................................................. 47
Using WPS to Connect to a Network ............................................................................................. 48
Printing a Network Status Sheet......................................................................................................... 49
Changing or Updating Network Connections ..................................................................................... 50
Accessing the Web Config Utility................................................................................................... 50
Changing a USB Connection to a Wi-Fi Connection...................................................................... 51
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 51
Connecting to a New Wi-Fi Router ................................................................................................ 52
Disabling Wi-Fi Features ............................................................................................................... 52
Loading Paper ........................................................................................................................................... 54
Loading Paper for Documents in the Cassette ................................................................................... 54
Loading Paper for Photos in the Cassette .......................................................................................... 60
Loading Envelopes in the Cassette .................................................................................................... 65
Loading Paper and Envelopes in the Rear Feed Slot ........................................................................ 69
Paper Loading Capacity..................................................................................................................... 72
Available Epson Papers ..................................................................................................................... 74
Paper Type Settings - Printer Software ............................................................................................. 75
Selecting the Paper Settings for Each Source - Control Panel ........................................................... 76
Paper Type Settings - Control Panel ............................................................................................. 77
Selecting Default Paper Settings - Administrator................................................................................ 78
Selecting the Default Paper Source Settings................................................................................. 78
Paper Source Options............................................................................................................... 79
Selecting Universal Print Settings.................................................................................................. 80
Universal Print Settings Options ............................................................................................... 81
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Placing Originals on the Product ............................................................................................................. 83
Placing Originals on the Scanner Glass ............................................................................................. 83
Placing Originals in the Automatic Document Feeder ........................................................................ 84
Copying ...................................................................................................................................................... 89
Copying Documents or Photos........................................................................................................... 89
Copying Options................................................................................................................................. 90
Copying Settings ........................................................................................................................... 92
Printing from a Computer ......................................................................................................................... 93
Printing with Windows ........................................................................................................................ 93
Selecting Basic Print Settings - Windows ...................................................................................... 93
Print Quality Options - Windows ............................................................................................... 96
Selecting Double-sided Printing Settings - Windows ..................................................................... 97
Double-sided Printing Options - Windows................................................................................. 99
Print Density Adjustments - Windows ..................................................................................... 100
Selecting Additional Layout and Print Options - Windows ........................................................... 101
Custom Color Correction Options - Windows.......................................................................... 103
Image Options and Additional Settings - Windows.................................................................. 104
Header/Footer Settings - Windows ......................................................................................... 105
Selecting a Printing Preset - Windows......................................................................................... 106
Selecting Extended Settings - Windows ...................................................................................... 108
Extended Settings - Windows ................................................................................................. 109
Printing Your Document or Photo - Windows............................................................................... 110
Selecting Default Print Settings - Windows.................................................................................. 111
Changing the Language of the Printer Software Screens ....................................................... 112
Changing Automatic Update Options .......................................................................................... 113
Printing with OS X ............................................................................................................................ 114
Selecting Basic Print Settings - OS X ......................................................................................... 115
Paper Source Options - OS X ................................................................................................. 119
Print Quality Options - OS X.................................................................................................... 119
Print Options - OS X................................................................................................................ 119
Selecting Page Setup Settings - OS X......................................................................................... 120
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Selecting Print Layout Options - OS X......................................................................................... 121
Selecting Double-sided Printing Settings - OS X ......................................................................... 121
Double-sided Printing Options and Adjustments - OS X ......................................................... 123
Managing Color - OS X................................................................................................................ 123
Color Matching and Color Options - OS X............................................................................... 124
Selecting Printing Preferences - OS X......................................................................................... 125
Printing Preferences - OS X.................................................................................................... 126
Printing Your Document or Photo - OS X..................................................................................... 127
Checking Print Status - OS X .................................................................................................. 127
Cancelling Printing Using a Product Button...................................................................................... 128
Scanning .................................................................................................................................................. 129
Starting a Scan................................................................................................................................. 129
Starting a Scan Using the Product Control Panel ........................................................................ 129
Changing Default Scan Button Settings.................................................................................. 131
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 131
Starting a Scan from a Scanning Program................................................................................... 133
Scanning in Epson Scan 2 ............................................................................................................... 135
Additional Scanning Settings - Main Settings Tab ....................................................................... 138
Additional Scanning Settings - Advanced Settings Tab............................................................... 138
Image Format Options................................................................................................................. 139
Faxing....................................................................................................................................................... 141
Connecting a Telephone or Answering Machine.............................................................................. 141
Setting Up Fax Features .................................................................................................................. 146
Setting Up Fax Features Using the Product Control Panel .......................................................... 146
Selecting Your Country or Region........................................................................................... 147
Selecting the Date and Time................................................................................................... 148
Using the Fax Setup Wizard ................................................................................................... 149
Selecting the Line Type........................................................................................................... 152
Setting the Number of Rings to Answer .................................................................................. 153
Selecting Fax Output Settings................................................................................................. 154
Output Settings - Fax .............................................................................................................. 156
Selecting Advanced Fax Settings ........................................................................................... 158
Basic Settings - Fax ................................................................................................................ 159
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Send Settings - Fax................................................................................................................. 160
Receive Settings - Fax............................................................................................................ 161
Security Settings - Fax............................................................................................................ 162
Printing Fax Reports ............................................................................................................... 163
Fax Report Options................................................................................................................. 163
Setting Up Fax Features Using the Fax Utility ............................................................................. 164
Setting Up Contacts and Contact Groups......................................................................................... 165
Setting Up Contacts Using the Product Control Panel................................................................. 166
Creating a Contact .................................................................................................................. 166
Editing or Deleting a Contact .................................................................................................. 168
Creating a Contact Group ....................................................................................................... 170
Editing or Deleting a Group..................................................................................................... 172
Setting Up Speed/Group Dial Lists Using the Fax Utility.............................................................. 174
Sending Faxes ................................................................................................................................. 177
Sending Faxes from the Product Control Panel........................................................................... 177
Faxing from the Control Panel ................................................................................................ 178
Fax Send Settings................................................................................................................... 180
Dialing Fax Numbers from a Connected Telephone ............................................................... 181
Sending a Fax at a Specified Time ......................................................................................... 182
Sending a Fax on Demand ..................................................................................................... 183
Sending a Stored Fax ............................................................................................................. 184
Sending Faxes Using the Fax Utility - Windows .......................................................................... 186
Sending Faxes Using the Fax Utility - OS X................................................................................. 189
Receiving Faxes............................................................................................................................... 192
Fax Reception ............................................................................................................................. 192
Receiving Faxes Automatically.................................................................................................... 193
Receiving Faxes Manually........................................................................................................... 193
Receiving a Fax by Polling .......................................................................................................... 194
Viewing a Fax on the LCD Screen.................................................................................................... 194
Checking Fax Status ....................................................................................................................... 195
Using Memory Cards and USB Devices with Your Product................................................................. 196
Inserting a Memory Card.................................................................................................................. 196
Memory Card Types .................................................................................................................... 197
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Memory Card and USB Device File Specifications...................................................................... 197
Removing a Memory Card........................................................................................................... 198
Connecting and Using a USB Flash Drive or External Device.......................................................... 199
Viewing and Printing from the LCD Screen ...................................................................................... 200
Viewing and Printing Individual JPEG Photos ............................................................................. 200
Printing All JPEG Photos............................................................................................................. 201
Viewing and Printing TIFF Files .................................................................................................. 202
Photo Adjustment Options - Device Mode ................................................................................... 203
Print Setting Options - Device Mode............................................................................................ 204
Transferring Photos on a Memory Card or USB Device ................................................................... 205
Configuring the Memory Device Interfaces.................................................................................. 205
Transferring Files from a Memory Device to Your Computer....................................................... 206
Charging a USB Device Using Your Product.................................................................................... 207
Refilling Ink .............................................................................................................................................. 209
Ink Safety Precautions ..................................................................................................................... 209
Check Ink Levels.............................................................................................................................. 210
Checking Ink Levels on Your Product.......................................................................................... 211
Checking Ink Levels with Windows.............................................................................................. 211
Checking Ink Levels with OS X.................................................................................................... 213
Disabling Special Offers with Windows ....................................................................................... 214
Purchase Epson Ink and Maintenance Box...................................................................................... 216
Ink Bottle and Maintenance Box Part Numbers ........................................................................... 216
Refilling the Ink Tanks ...................................................................................................................... 216
Replacing the Maintenance Box....................................................................................................... 221
Adjusting Print Quality............................................................................................................................ 224
Print Head Maintenance................................................................................................................... 224
Print Head Nozzle Check............................................................................................................. 224
Checking the Nozzles Using the Product Control Panel ......................................................... 224
Checking the Nozzles Using a Computer Utility...................................................................... 227
Print Head Cleaning .................................................................................................................... 228
Cleaning the Print Head Using the Product Control Panel ...................................................... 229
Cleaning the Print Head Using a Computer Utility................................................................... 230
Print Head Alignment................................................................................................................... 232
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Aligning the Print Head Using the Product Control Panel........................................................ 233
Power Ink Flushing........................................................................................................................... 234
Flushing the Ink Using a Computer Utility.................................................................................... 234
Cleaning the Paper Guide ................................................................................................................ 235
Checking the Number of Sheets....................................................................................................... 236
Checking the Sheet Counter - Windows ...................................................................................... 236
Checking the Sheet Counter - OS X ............................................................................................ 237
Cleaning and Transporting Your Product ............................................................................................. 239
Cleaning Your Product ..................................................................................................................... 239
Transporting Your Product ............................................................................................................... 241
Solving Problems .................................................................................................................................... 245
Checking for Software Updates........................................................................................................ 245
Product Status Messages ................................................................................................................ 246
Status Menu Error Codes................................................................................................................. 247
Running a Product Check ................................................................................................................ 249
Resetting Control Panel Defaults ..................................................................................................... 250
Solving Setup Problems ................................................................................................................... 251
Noise After Filling the Ink............................................................................................................. 252
Software Installation Problems .................................................................................................... 252
Solving Network Problems ............................................................................................................... 252
Product Cannot Connect to a Wireless Router or Access Point .................................................. 253
Network Software Cannot Find Product on a Network................................................................. 254
Product Does Not Appear in OS X Printer Window...................................................................... 255
Cannot Print Over a Network....................................................................................................... 256
Cannot Scan Over a Network ...................................................................................................... 257
Solving Copying Problems ............................................................................................................... 258
Product Makes Noise, But Nothing Copies.................................................................................. 258
Product Makes Noise When It Sits for a While............................................................................. 259
Solving Paper Problems................................................................................................................... 259
Paper Feeding Problems............................................................................................................. 259
Paper Jam Problems Inside the Product ..................................................................................... 260
Paper Jam Problems in the Paper Cassette................................................................................ 262
Paper Jam Problems in the Duplexer (Rear Cover)..................................................................... 263
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Document Jams in the Automatic Document Feeder................................................................... 268
Paper Ejection Problems ............................................................................................................. 271
Solving Problems Printing from a Computer..................................................................................... 271
Nothing Prints.............................................................................................................................. 271
Product Icon Does Not Appear in Windows Taskbar ................................................................... 272
Printing is Slow ............................................................................................................................ 273
Solving Page Layout and Content Problems.................................................................................... 274
Inverted Image............................................................................................................................. 274
Too Many Copies Print ................................................................................................................ 274
Blank Pages Print ........................................................................................................................ 275
Incorrect Margins on Printout....................................................................................................... 275
Incorrect Characters Print............................................................................................................ 276
Incorrect Image Size or Position.................................................................................................. 276
Slanted Printout........................................................................................................................... 276
Solving Print Quality Problems......................................................................................................... 277
White or Dark Lines in Printout .................................................................................................... 277
Blurry or Smeared Printout .......................................................................................................... 278
Faint Printout or Printout Has Gaps ............................................................................................. 280
Grainy Printout............................................................................................................................. 280
Incorrect Colors ........................................................................................................................... 281
Message Appears Prompting You to Reset Ink Levels..................................................................... 283
Solving Scanning Problems ............................................................................................................. 283
Scanning Software Does Not Operate Correctly ......................................................................... 283
Cannot Start Epson Scan 2 ......................................................................................................... 284
Solving Scanned Image Quality Problems ....................................................................................... 285
Image Consists of a Few Dots Only............................................................................................. 285
Line of Dots Appears in All Scanned Images............................................................................... 286
Straight Lines in an Image Appear Crooked ................................................................................ 286
Image is Distorted or Blurry ......................................................................................................... 286
Image Colors are Patchy at the Edges ........................................................................................ 287
Image is Too Dark ....................................................................................................................... 287
Back of Original Image Appears in Scanned Image .................................................................... 287
Ripple Patterns Appear in an Image ............................................................................................ 287
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Scanned Image Colors Do Not Match Original Colors................................................................. 288
Scanned Image Edges are Cropped ........................................................................................... 288
Solving Faxing Problems.................................................................................................................. 288
Cannot Send or Receive Faxes................................................................................................... 289
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 290
Solving Memory Card Problems....................................................................................................... 290
Memory Card Does Not Fit Into a Slot ......................................................................................... 291
Cannot View or Print Photos from a Memory Card or Device ...................................................... 291
Cannot Transfer Photos to or from a Memory Card or Device ..................................................... 291
Cannot Access Memory Card From a Networked Mac................................................................ 292
Uninstall Your Product Software....................................................................................................... 292
Uninstalling Product Software - Windows.................................................................................... 292
Uninstalling Product Software - OS X .......................................................................................... 294
Where to Get Help............................................................................................................................ 294
Technical Specifications ........................................................................................................................ 296
Windows System Requirements ...................................................................................................... 296
OS X System Requirements............................................................................................................. 297
Scanning Specifications ................................................................................................................... 297
Automatic Document Feeder (ADF) Specifications .......................................................................... 298
Fax Specifications ............................................................................................................................ 298
Paper Specifications ........................................................................................................................ 299
Printable Area Specifications ........................................................................................................... 301
Ink Specifications ............................................................................................................................. 302
Memory Card Specifications ............................................................................................................ 302
Dimension Specifications ................................................................................................................. 303
Electrical Specifications ................................................................................................................... 304
Environmental Specifications ........................................................................................................... 304
Interface Specifications .................................................................................................................... 304
Network Interface Specifications ...................................................................................................... 305
Safety and Approvals Specifications ................................................................................................ 306
Notices ..................................................................................................................................................... 308
Important Safety Instructions............................................................................................................ 308
General Product Safety Instructions ............................................................................................ 308
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LCD Screen Safety Instructions................................................................................................... 310
Wireless Connection Safety Instructions ..................................................................................... 310
Telephone Equipment Safety Instructions ................................................................................... 310
FCC Compliance Statement............................................................................................................. 311
Software Notice................................................................................................................................ 313
Binding Arbitration and Class Waiver ............................................................................................... 316
Trademarks...................................................................................................................................... 319
Copyright Notice............................................................................................................................... 320
libTIFF Software Acknowledgment.............................................................................................. 320
A Note Concerning Responsible Use of Copyrighted Materials................................................... 321
Default Delay Times for Power Management for Epson Products ............................................... 321
Copyright Attribution.................................................................................................................... 321
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ET-16500 User's Guide
Welcome to the ET-16500 User's Guide.
For a printable PDF copy of this guide, click here.
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Your Ink Tank System

You should visually check the ink levels in the product's ink tanks regularly. For optimum printing results, refill the ink tanks to the upper line at least once a year.
Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions.
Visually check the ink levels in the product’s ink tanks to confirm the actual ink levels. Continued use of the product when the ink is expended could damage the product.
To refill the ink tanks and reset the ink levels, click the link below.
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Product Basics

See these sections to learn about the basic features of your product.
Using the Control Panel Product Parts Locations Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights Setting a Password and Locking the Control Panel Using Presets Changing the LCD Screen Language Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off Operation Time Out
Parent topic: Product Basics
15

Control Panel Buttons and Lights

1
The power button and light
2
The home button
3
The Interrupt button
4
The Reset button
5
The Stop button
6 The LCD screen
7
The back button
8 The Status button and lights
9 The numeric keypad
10 The C cancel button
11 The B&W button
12 The Color button
Status Icons Status Button
16
Status Icons
Parent topic: Using the Control Panel
Status icons may be displayed on the LCD screen depending on the product's status. Select the Wi-Fi icon or network status icon to view or change the current network settings.
Icon Description
Displays additional information or instructions, such as on loading paper or placing a document.
A document is placed inside the Automatic Document Feeder (ADF).
The maintenance box is nearly full. Press the Status button to open the Status Menu, select Printer Information, and then check the status.
The maintenance box is full. Press the Status button to open the Status Menu, select Printer Information, and then check the status.
Unread or unprinted fax data is stored in the product. If the product is set up to save received faxes on a computer or external storage device, this icon may also indicate that received faxes have not been saved on the computer or storage device.
Indicates the fax memory usage.
Fax memory is full. Delete received faxes you have already read or printed. If the product is set up to save received faxes on a computer or external storage device, turn on the computer or connect the storage device to the product.
Indicates that a Wi-Fi or an Ethernet connection is being processed.
Indicates that there is no Ethernet connection.
Indicates that an Ethernet connection has been established.
17
Status Button
Icon Description
Indicates that there is no Wi-Fi connection.
Indicates that a Wi-Fi network error has occurred or the product is searching for a connection.
Indicates that a Wi-Fi connection has been established. The number of bars indicates the connection's signal strength.
Indicates that an Ad hoc connection has been established.
Indicates that a Wi-Fi Direct mode connection has been established.
Indicates that a Simple AP mode connection has been established.
Parent topic: Control Panel Buttons and Lights
Press the Status button on the control panel to view the current printer and job status.
Function Description
Printer Information Displays the status of consumables and any errors that have occurred
with the product. Select the error from the list to display the error message.
Job Monitor Displays the current print job and any jobs waiting to be processed.
Job History Displays job history. If a job fails, an error code is shown in the
history.
Job Storage Select Inbox to display received faxes stored in the product's history.
Parent topic: Control Panel Buttons and Lights
18

Setting a Password and Locking the Control Panel

You can set an administrator password to lock the following settings and prevent them from being changed:
• System Administration Setup settings
• Eco mode settings
• Presets
• Contacts
Note: For more information on administration settings, see the Administrator's Guide.
1. Press the home button, if necessary.
2. Select Setup.
You see a screen like this:
3. Scroll down and select Admin Settings.
4. Select Admin Password.
5. Select Register.
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You see a screen like this:
6. Use the displayed keyboard to enter a password, then press .
7. Enter your password again to confirm.
8. Select OK.
9. Select Lock Setting and select On.
When the control panel is locked, you must enter the password to access any of the locked settings.
Note: If you forget your password, contact Epson for assistance.
Entering Characters on the LCD Screen
Parent topic: Using the Control Panel
Related tasks
Entering Characters on the LCD Screen
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Entering Characters on the LCD Screen
Follow these guidelines to enter characters for passwords and other settings.
• To move the cursor, select or .
• To change the case of letters, select .
• To delete the previous character, select .
• To enter numbers or symbols, select .
• To change the keyboard layout, select .
• To enter a space, select .
Parent topic: Setting a Password and Locking the Control Panel

Using Presets

You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them whenever necessary.
Note: Presets can be locked by an administrator. If you cannot access or change presets, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Presets. Enter the Administrator password, if necessary.
21
You see a screen like this:
3. Select Add New.
4. Select the function you want to set up.
You see the main screen for that function, for example:
5. Select the settings you want to save, then select Save.
22
You see a screen like this:
6. Use the displayed keyboard to enter a name for the preset, then press .
7. Select Save.
When you are using the product's control panel to copy, fax, or scan, you can use the preset by selecting
Presets and selecting it from the list. You can also add new presets.
Parent topic: Using the Control Panel
Related tasks
Entering Characters on the LCD Screen

Changing the LCD Screen Language

You can change the language used on the LCD screen.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Setup.
23
You see a screen like this:
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Select Common Settings.
5. Scroll down and select Language.
6. Select a language.
Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Setup.
24
You see a screen like this:
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Select Common Settings.
5. Select Sound.
6. Select Button Press.
7. Set the volume and press OK.
Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.
1. Press the home button, if necessary.
2. Select Setup.
You see a screen like this:
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3. Scroll down and select System Administration.
4. Select Common Settings.
5. Select LCD Brightness.
6. Adjust the screen brightness by selecting a brightness level or by pressing the left and right arrows.
7. Select OK to exit.
Parent topic: Using the Control Panel

Turning Off Operation Time Out

Operation Time Out causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off from the product's control panel.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Setup.
You see a screen like this:
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Select Common Settings.
5. Scroll down and select Operation Time Out.
6. Select Off.
Parent topic: Using the Control Panel
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Product Parts Locations

See these sections to identify the parts on your product.
Product Parts - Top and Front Product Parts - Paper Path Product Parts - Inside Product Parts - Back
Parent topic: Product Basics

Product Parts - Top and Front

1 Automatic Document Feeder (ADF) cover
2 ADF lever
3 ADF edge guides
4 ADF input tray
5 ADF output tray
6 Paper cassette 1
7 Paper cassette 2
27
1 Document cover
2 Scanner glass
3 Control panel
4 Memory card slot
5 Memory card access light
6 USB Type A port for external devices
Parent topic: Product Parts Locations
28

Product Parts - Paper Path

1 Rear edge guides
2 Rear paper feed slot
3 Output tray
4 Output tray extension
5 Paper stopper
6 Edge guides
7 Paper cassette
8 Paper cassette cover
Parent topic: Product Parts Locations
29

Product Parts - Inside

1 Scanner unit
2 Print head
3 Ink tanks
4 Ink tank unit
Parent topic: Product Parts Locations
30

Product Parts - Back

1 Maintenance box
2 Rear cover
3 Rear cover 2 (duplexer)
4 AC inlet
5 LINE port
6 EXT port
7 LAN port
8 USB port
Parent topic: Product Parts Locations

Using Eco Mode and Other Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Eco Settings Changing the Sleep Timer Settings
31
Changing the Power Off Timer Settings
Parent topic: Product Basics

Changing the Eco Settings

You can use the product's control panel to change the Eco settings.
Note: The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in the Common Settings menu. Also, if you turn on Eco Mode, 2-sided copying is selected by default. The Eco Mode setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Eco Mode and enter the administrator password, if necessary.
You see a screen like this:
3. Select On.
4. Select Configure.
5. Change any settings as necessary.
6. Select OK to exit.
Parent topic: Using Eco Mode and Other Power Saving Settings

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
32
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance. The Sleep Timer setting in Eco Mode overrides this Sleep Timer setting.
1. Press the home button, if necessary.
2. Select Setup.
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Select Common Settings.
5. Select Sleep Timer.
You see a screen like this:
6. Do one of the following:
• Press the – or + icons to reduce or increase the number of minutes.
• Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, then press .
7. Select OK.
Parent topic: Using Eco Mode and Other Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
33
1. Press the home button, if necessary.
2. Select Setup.
You see a screen like this:
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Select Common Settings.
5. Select Power Off Timer.
6. Select a time period between 30minutes and 12h (12 hours), or select Off.
Parent topic: Using Eco Mode and Other Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.
Print from anywhere with these Epson Connect solutions:
• Epson Email Print
• Epson iPrint Mobile App
• Epson Remote Print
Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print
34
Using Epson Scan to Cloud
Parent topic: Product Basics

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.
1. Connect your product to your network. See the link below.
2. If you did not already set up Email Print when you installed your product software, see the link below to use your product control panel to activate your unique email address. Or visit epsonconnect.com to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.
3. Now you are ready to send and print emails to your product's Email Print address.
Note: Go to epsonconnect.com and log into your Epson connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
1. Connect your product to your wireless network. See the link below.
2. Visit epson.com/connect to learn more about Epson iPrint and check the compatibility of your mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network as your product.
5. Open Epson iPrint and select your Epson product.
Now you are ready to print or scan with your mobile device and your Epson product.
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Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.
1. Connect your Epson product to your wireless network. See the link below.
2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.
Note: Make a note of your product's email address.
3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software.
4. Download and install the Remote Print software.
5. Enter the email address and optional access key of your Epson product during Remote Print setup.
6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
1. Connect your Epson product to your network. See the link below.
2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.
Note: Make a note of your product's email address and password.
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3. Visit epsonconnect.com to sign into your account with the email address and password you selected.
4. Select your product, select Scan to Cloud, and select Destination List.
5. Click Add, then follow the instructions on the screen to create your destination list.
6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Google Cloud Print

With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
1. Connect your Epson product to your wireless network. See the link below.
2. Note your product's IP address by checking your network status. See the link below.
3. Connect your computer or your Apple or Android device to the same wireless network as your Epson product.
4. Enter your product's IP address into the address bar of a web browser.
5. Select the Google Cloud Print Services option.
Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to update your product.
6. Click Register.
7. Select the checkbox to agree to the Usage Advisory and click Next.
8. Click OK to launch the sign-in page.
A separate browser window opens.
9. Enter your Google Account username and password and click Sign in, or, if you don't have an account, click Sign up for a new Google Account and follow the on-screen instructions.
10. Click Finish printer registration to complete setup and print a test page.
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Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.

Setting Up Google Cloud Print on a Chromebook

Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
Setting Up Google Cloud Print on a Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables.
1. Connect your Epson product to your wireless network. See the link below.
2. Turn on your Chromebook and connect it to the same wireless network as your product.
Note: See your Chromebook's documentation for details on connecting to a network.
3. Do one of the following:
• Click Add to Cloud Print in the notification that appears in the corner of your Chromebook
screen.
Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print.
• Open a web browser and enter chrome://devices in the address bar. Skip to step 4.
• If you see a registration confirmation screen instead, click Register.
4. Click Add Device.
5. Click the Register button that appears next to your product.
6. Click Register on the confirmation screen. Your product's LCD screen displays a confirmation message.
7. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. Visit Epson Support for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps
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Parent topic: Using Google Cloud Print

Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
1. Connect your Epson product to your wireless network. See the link below.
2. On your Android device, download the Epson Print Enabler plug-in from Google Play.
3. Go to settings on your Android device, select printers, and enable the Epson plug-in.
4. Connect your Android device to the same wireless network as your product.
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen.
Note: If you do not see your product, tap All Printers and select your product.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking

Using Fire OS Printing

You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.
1. Connect your Epson product to your wireless network. See the link below.
2. Connect your Amazon device to the same wireless network as your product.
3. Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen.
Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print.
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Visit epson.com/connect to learn more about Fire OS Printing (one of many Epson Connect Partner Solutions) and check the compatibility of your mobile device.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking

Using Windows 10 Mobile Printing

You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product.
1. Connect your Epson product to your wireless network. See the link below.
2. Connect your Windows 10 Mobile device to the same wireless network as your product.
3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen.
Visit epson.com/connect to learn more about Windows 10 Mobile Printing (one of many Epson Connect Partner Solutions) and check the compatibility of your mobile device.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking

Using Epson Print and Scan App with Windows Tablets

You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
Note: The Epson Print and Scan App does not support Windows 10 Mobile printing.
1. Connect your Epson product to your wireless network. See the link below.
2. Download Epson Print and Scan App from the Microsoft Windows Store.
3. Connect your Windows tablet to the same wireless network as your product.
4. Open Epson Print and Scan App and select your Epson product.
Now you are ready to print photos or scan.
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Visit epson.com/connect to learn more about Epson Print and Scan App.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
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Wi-Fi or Wired Networking

See these sections to use your product on a Wi-Fi or wired network.
Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections

Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
1 Epson product
2 Wireless router or access point
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3 Computer with a wireless interface
4 Computer
5 Internet
6 Ethernet cable (used only for wired connection to the wireless router or access point)

Selecting Wireless Network Settings from the Control Panel

Parent topic: Wi-Fi or Wired Networking
Selecting Wireless Network Settings from the Control Panel
You can select or change wireless network settings using your product control panel.
To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software. The installer program guides you through network setup.
Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
1. Press the home button, if necessary.
2. Press .
3. Select Wi-Fi Setup.
You see this screen:
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4. Select Wi-Fi Setup Wizard.
Note: If you need to disable the wireless network to set up your product on an Ethernet network,
scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this manual.
5. Select the name of your wireless network or enter the name manually.
Note: To enter the wireless network name manually, select Other Networks, then select the Network (SSID) field. Use the displayed keypad to enter your network name.
6. Select the Password field, and enter your wireless password using the displayed keypad.
7. Press when you’re finished entering your password, then select Proceed.
8. Confirm the displayed network settings and select OK to save them.
Note: If you need to change a setting, press the back button.
9. If you want to print a network setup report, press one of the buttons. (Otherwise, select Done.)
10. Press the home button to return to the Home screen.
If the network connection is successful, the Wi-Fi icon in the upper-right corner of the LCD screen is lit as shown.
Parent topic: Wi-Fi Infrastructure Mode Setup
Related references
Control Panel Buttons and Lights
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Related tasks
Entering Characters on the LCD Screen

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point.
1 Epson product
2 Computer with a wireless interface
3 Other wireless device
Your product automatically selects one of these modes to communicate with your computer or device:
Access point mode
If your product is not already connected to a wireless network, it enters access point mode and the product itself acts as the network access point for up to 4 devices. When operating in this mode, your product displays an AP connection symbol on the LCD screen.
Peer-to-peer mode
If your product is already connected to a wireless network, it enters peer-to-peer mode and disconnects from any other networks. This also disables any other product features requiring access to the Internet. When operating in this mode, your product displays a Direct or D connection symbol on the LCD screen.
Note: To disconnect a peer-to-peer mode connection, release the connection to your product from your computer or other device. Your product will reconnect to the previously used network.
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Enabling Wi-Fi Direct Mode

Parent topic: Wi-Fi or Wired Networking
Enabling Wi-Fi Direct Mode
You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point.
1. Press the home button, if necessary.
2. Press .
3. Select Wi-Fi Setup.
You see this screen:
4. Scroll down and select Wi-Fi Direct Setup.
5. Select Connection Setup.
6. Select Change Password, then select Yes.
Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will be disconnected when you change the password.
7. Enter a Wi-Fi Direct password using the displayed keyboard.
Note: Your password must be at least 8 and no more than 22 characters long.
8. Press when you’re finished entering your password.
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You see this screen:
9. Scroll down to view the SSID (Wi-Fi network name) and password.
10. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.
11. Press the home button to return to the Home screen.
You see either an AP, D, or Direct connection symbol on the LCD screen and should be able to print directly to your product from your computer or device.
Note: If the AP, D, or Direct connection symbol is not displayed on the LCD screen, Wi-Fi Direct mode is not enabled. Repeat these steps to try again.
Parent topic: Wi-Fi Direct Mode Setup
Related references
Control Panel Buttons and Lights
Related tasks
Entering Characters on the LCD Screen

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.
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Using WPS to Connect to a Network

Parent topic: Wi-Fi or Wired Networking
Using WPS to Connect to a Network
If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network.
1. Press the home button, if necessary.
2. Press .
3. Select Wi-Fi Setup.
You see this screen:
4. Select Push Button Setup (WPS).
5. Follow the instructions on the LCD screen to complete WPS setup.
6. Press the home button to return to the Home screen when finished.
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If the network connection is successful, the Wi-Fi icon in the upper-right corner of the LCD screen is lit as shown.
Parent topic: Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.
1. Press the home button, if necessary.
2. Select Setup.
You see this screen:
3. Select Network Status.
4. Select Wi-Fi/Network Status.
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You see a screen like this:
5. Select Print, then press one of the buttons to print the network status sheet.
Examine the settings shown on the network status sheet to diagnose any problems you have.
Parent topic: Wi-Fi or Wired Networking

Changing or Updating Network Connections

See these sections to change or update how your product connects to a network.
Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features
Parent topic: Wi-Fi or Wired Networking

Accessing the Web Config Utility

You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product.
Note: For more information on the Web Config utility, see the Administrator's Guide.
1. Print a network status sheet.
2. Locate the IP address for your product that is listed on the network status sheet.
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3. On a computer or other device connected to the same network as your product, open a web browser.
4. Enter your product's IP address into the address bar.
You see the available Web Config utility options.
Parent topic: Changing or Updating Network Connections
Related tasks
Printing a Network Status Sheet

Changing a USB Connection to a Wi-Fi Connection

If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection.
1. Disconnect the USB cable from your product.
2. Uninstall your product software.
3. Download and install your product software from the Epson website using the instructions on the Start Here sheet.
Parent topic: Changing or Updating Network Connections

Changing a Wi-Fi Connection to a Wired Network Connection

If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.
1. Disable your product's Wi-Fi features.
2. Connect one end of an Ethernet network cable to the product's LAN port.
3. Connect the other end to any available LAN port on your router or access point.
4. Uninstall your product software.
5. Download and install your product software from the Epson website.
6. Follow the on-screen instructions to install the software.
7. When you see the Select Your Connection screen, select Wired network connection.
8. If you see a Select Setup Option screen, select Set up printer for the first time.
9. Continue following the rest of the on-screen instructions.
Parent topic: Changing or Updating Network Connections
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Related tasks

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router.
Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.
1. Do one of the following:
Windows: Uninstall your product software.
OS X: Go to the next step.
2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.
Parent topic: Changing or Updating Network Connections
Related concepts
Uninstall Your Product Software
Disabling Wi-Fi Features
You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use.
1. Press the home button, if necessary.
2. Press .
3. Select Wi-Fi Setup.
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You see this screen:
4. Scroll down and select Disable Wi-Fi.
5. Select Yes to disable Wi-Fi.
Parent topic: Changing or Updating Network Connections
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Loading Paper

Before you print, load paper for the type of printing you will do.
Loading Paper for Documents in the Cassette Loading Paper for Photos in the Cassette Loading Envelopes in the Cassette Loading Paper and Envelopes in the Rear Feed Slot Paper Loading Capacity Available Epson Papers Paper Type Settings - Printer Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator

Loading Paper for Documents in the Cassette

You can print documents on a variety of paper types and sizes.
1. Close the paper stopper and output tray, if necessary.
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2. Pull out the paper cassette and remove the paper cassette cover.
3. Slide the edge guides outward.
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Note: If you are using legal-size paper or larger, squeeze the tab and extend the paper cassette.
4. Slide the edge guide to your paper size.
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5. Load a stack of paper, printable side down, against the edge guide as shown.
Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette.
6. Slide the edge guides against the paper, but not too tightly.
Caution: To prevent paper feeding problems, make sure the paper fits beneath the top edges of the guides and do not load too much paper in the cassette.
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7. Close the paper cassette cover and gently insert the paper cassette.
Note: The paper may slide forward slightly as you insert the cassette. This is normal.
8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and select OK.
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9. Extend the output tray and open the paper stopper.
Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
• Load paper short edge first, no matter which way your document faces.
• Load the printable side facedown.
• Load letterhead or pre-printed paper top edge first.
• Do not load paper above the arrow mark inside the edge guide.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper
Related references
Paper Loading Capacity
Related tasks
Loading Paper for Photos in the Cassette Loading Envelopes in the Cassette Loading Paper and Envelopes in the Rear Feed Slot
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Loading Paper for Photos in the Cassette

You can print photos on a variety of paper types and sizes. You can load photo paper in these sizes in Cassette 1 only: 4 × 6 inches (102 × 152 mm), 5 × 7 inches (127 × 178 mm), 8 × 10 inches (203 × 254 mm), Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), A3 (11.7 × 16.5 inches [297 × 420 mm]), 11 × 14 inches (279 × 356 mm), 11 × 17 inches (279 × 432 mm), or 13 × 19 inches (330 × 483 mm).
1. Close the paper stopper and output tray, if necessary.
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2. Pull out the paper cassette and remove the paper cassette cover.
3. Slide the edge guides outward.
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4. Slide the edge guide to your paper size.
5. Load photo paper, short edge first and printable side down, against the edge guide as shown.
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Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the
cassette.
6. Slide the edge guides against the paper, but not too tightly.
Caution: To prevent paper feeding problems, make sure the paper fits beneath the top edges of the guides and do not load too much paper in the cassette.
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7. Close the paper cassette cover and gently insert the paper cassette.
Note: The paper may slide forward slightly as you insert the cassette. This is normal.
8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and select OK.
9. Extend the output tray and open the paper stopper.
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Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or
insert the paper cassette during printing.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
• Load paper short edge first, no matter which way your photo faces.
• Load the printable side facedown.
• Do not load paper above the arrow mark inside the edge guide.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper
Related references
Paper Loading Capacity
Related tasks
Loading Paper for Documents in the Cassette Loading Paper and Envelopes in the Rear Feed Slot

Loading Envelopes in the Cassette

You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]). You can load No. 10 size envelopes in Cassette 1 only.
1. Close the paper stopper and output tray, if necessary.
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2. Pull out the paper cassette and remove the paper cassette cover.
3. Slide the edge guides outward.
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4. Load envelopes printable side down and flap edge right as shown.
Caution: To prevent paper feeding problems, make sure you do not load too many envelopes in the cassette.
5. Slide the edge guides against the envelopes, but not too tightly.
Note: Make sure the envelopes are loaded against the edge guide and not sticking out from the end of the cassette.
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6. Close the paper cassette cover and gently insert the paper cassette.
Note: The envelopes may slide forward slightly as you insert the cassette. This is normal.
7. When prompted by the product's LCD screen, select Envelope #10 for the Paper Size and Envelope for the Paper Type, and select OK.
8. Extend the output tray and open the paper stopper.
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Always follow these envelope loading guidelines:
• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load
one envelope at a time.
• If print quality declines when printing multiple envelopes, try loading one envelope at a time.
• Do not load envelopes that are curled, folded, or too thin.
Parent topic: Loading Paper
Related references
Paper Loading Capacity
Related tasks
Loading Paper for Documents in the Cassette Loading Paper and Envelopes in the Rear Feed Slot

Loading Paper and Envelopes in the Rear Feed Slot

You can load one envelope or one sheet of paper or card stock in the rear feed slot.
1. Send your print job before loading paper into the rear feed slot.
2. Extend the output tray and open the paper stopper.
Note: If you are using legal-size or longer paper, do not open the paper stopper.
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3. Open the rear paper feed slot and push it back.
4. Slide out the edge guides.
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5. Do one of the following:
• Load one sheet of paper with the printable side faceup and slide the edge guides against the
paper, but not too tightly.
• Load one envelope short edge first, with the flap facing down and the flap edge to the right.
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6. Insert the paper or envelope into the slot until the printer feeds it automatically.
Always follow these paper loading guidelines:
• Load only one sheet or one envelope at a time.
• Load paper short edge first, no matter which way your document faces.
• Load the printable side faceup.
• Load letterhead or pre-printed paper top edge first.
• Check the paper package for any additional loading instructions.
Note: You can load a sheet of binder paper with holes on one of the long edges, but not for automatic 2­sided printing.
Parent topic: Loading Paper
Related references

Paper Loading Capacity

Related tasks
Loading Paper for Documents in the Cassette Loading Paper for Photos in the Cassette Loading Envelopes in the Cassette
Paper Loading Capacity
You can load one envelope, one sheet of paper, or one sheet of cardstock up to 68 lb (256 g/m2) in these sizes in the rear feed slot:
• No. 10 (4.1 × 9.5 inches [105 × 241 mm]) envelope
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• Letter (8.5 × 11 inches [216 × 279 mm])
• Legal (8.5 × 14 inches [216 × 356 mm])
• 13 × 19 inches (330 × 483 mm)
• 11 × 17 inches (279 × 432 mm)
• 8 × 10 inches (203 × 254 mm)
• 5 × 7 inches (127 × 178 mm)
• 4 × 6 inches (102 × 152 mm)
• A3 (11.7 × 16.5 inches [297 × 420 mm])
• A4 (8.3 × 11.7 inches [210 × 297 mm])
• A6 (4.1 × 5.8 inches [105 × 148 mm])
• Half Letter (5.5 × 8.5 inches [140 × 216 mm])
• User-defined
You can load paper of these types in the paper cassette(s):
Paper type Loading capacity per paper size
Cassette 1 Cassette 2
Plain paper in these sizes:
250 sheets 250 sheets
• Letter (8.5 × 11 inches [216 × 279 mm])
• Legal (8.5 × 14 inches [216 × 356 mm])
• 11 × 17 inches (279 × 432 mm)
• A3 (11.7 × 16.5 inches [297 × 420 mm])
• A4 (8.3 × 11.7 inches [210 × 297 mm])
• A6 (4.1 × 5.8 inches [105 × 148 mm]) (Cassette 1 only)
• Half Letter (5.5 × 8.5 inches [140 × 216 mm]) (Cassette 1 only)
Plain paper in a user-defined size 1 sheet 1 sheet
Epson Bright White Paper 200 sheets 200 sheets
Epson Presentation Paper Matte 80 sheets
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Paper type Loading capacity per paper size
Cassette 1 Cassette 2
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double­sided
Epson Premium Photo Paper Glossy
Envelopes 10 envelopes
Parent topic: Loading Paper

Available Epson Papers

You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Note: Paper/media availability varies by country.
Paper Type Size Part number Sheet count
Epson Bright White Paper Letter (8.5 × 11 inches
Epson Premium Presentation Paper Matte Double-sided
20 sheets
[216 × 279 mm])
Letter (8.5 × 11 inches [216 × 279 mm])
S041586 500
S041568 50
Epson Premium Presentation Paper Matte
8 × 10 inches (203 × 254 mm) S041467 50
Letter (8.5 × 11 inches [216 × 279 mm])
11 × 14 inches (279 × 356 mm)
A3 (11.7 × 16.5 inches [297 × 420 mm])
13 × 19 inches (330 × 483 mm)
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S041257
S042180
S041468 50
S041260 50
S041263 50
50
100
Paper Type Size Part number Sheet count
Epson Presentation Paper Matte Letter (8.5 × 11 inches
[216 × 279 mm])
Legal (8.5 × 14 inches [216 × 356 mm])
11 × 17 inches (279 × 432 mm)
Epson Premium Photo Paper Glossy
4 × 6 inches (102 × 152 mm) S041727 100
5 × 7 inches (127 × 178 mm) S041464 20
8 × 10 inches (203 × 254 mm) S041465 20
Letter (8.5 × 11 inches [216 × 279 mm])
11 × 14 inches (279 × 356 mm)
11 × 17 inches (279 × 432 mm)
A3 (11.7 × 16.5 inches [297 × 420 mm])
13 × 19 inches (330 × 483 mm)
S041062 100
S041067 100
S041070 100
S042183
S041667
S041466 20
S041290 20
S041288 20
S041289 20
25
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Parent topic: Loading Paper

Paper Type Settings - Printer Software

For this paper Select this Paper Type or Media Type setting
Plain paper
Epson Bright White Paper
Epson Presentation Paper Matte
Letterhead paper Letterhead
Recycled paper Recycled
Plain Paper/Bright White Paper
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For this paper Select this Paper Type or Media Type setting
Colored paper Color
Preprinted paper Preprinted
Envelopes Envelope
Epson Premium Photo Paper Glossy Premium Photo Paper Glossy
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double­sided
Cardstock up to 68 lb (256 g/m2) Card Stock (rear paper feed slot only)
Note: Some settings are not available for Cassette 2.
Parent topic: Loading Paper
Premium Presentation Paper Matte

Selecting the Paper Settings for Each Source - Control Panel

You can change the default paper size and paper type for each paper cassette using the control panel on the product.
1. Press the home button, if necessary.
2. Select Setup.
You see this screen:
3. Select Paper Setup.
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4. Select the paper source you want to change.
You see a screen like this:
5. Select Paper Size.
6. Select the paper size you loaded.
7. Select Paper Type.
8. Select the paper type you loaded.
9. Select OK.
10. Select another paper source to change or press the home button to return to the Home screen.

Paper Type Settings - Control Panel

Parent topic: Loading Paper
Paper Type Settings - Control Panel
For this paper Select this Paper Type or Media Type setting
Plain paper
Epson Bright White Paper
Epson Presentation Paper Matte
Letterhead paper Letterhead
Recycled paper Recycled
Colored paper Color
Plain Paper
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For this paper Select this Paper Type or Media Type setting
Preprinted paper Preprinted
Envelopes Envelope
Epson Premium Photo Paper Glossy Prem. Glossy
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double­sided
Note: Some settings are not available for Cassette 2.
Parent topic: Selecting the Paper Settings for Each Source - Control Panel
Prem. Matte

Selecting Default Paper Settings - Administrator

As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product.
Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.
Selecting the Default Paper Source Settings Selecting Universal Print Settings
Parent topic: Loading Paper

Selecting the Default Paper Source Settings

You can change default paper source settings using the control panel on the product.
Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Setup.
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You see this screen:
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Select Printer Settings.
5. Select Paper Source Settings.
You see a screen like this:
6. Select the paper source options you want to use.
7. When you are finished, press the home button to return to the Home screen.
Paper Source Options
Parent topic: Selecting Default Paper Settings - Administrator
Paper Source Options
Select the paper source options you want to use for all print jobs.
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Paper Source option
Available settings Description
A4/Letter Auto Switching
Auto Select Settings
Error Notice Paper Size Notice Select On to display an error message when the paper size
Parent topic: Selecting the Default Paper Source Settings
On If Letter or A4-size paper is selected for printing and the
Off
Copy Select On to feed from the paper source containing paper
Fax
Other
Paper Type Notice

Selecting Universal Print Settings

You can change the default universal print settings using the control panel on the product.
Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Setup.
selected paper size is not loaded, the product attempts to print on an alternate paper size (Letter for A4, or A4 for Letter).
that matches your paper settings.
and type settings for each paper source and the copy/print settings in each mode do not match.
You see this screen:
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3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Scroll down and select Universal Print Settings.
You see this screen:
5. Adjust the settings as necessary.
6. When you are finished, press the home button to return to the Home screen.
Universal Print Settings Options
Parent topic: Selecting Default Paper Settings - Administrator
Universal Print Settings Options
Select the universal print settings you want to use.
Universal Print Settings option
Available settings
Description
Top Offset Adjusts the top or left margin.
Left Offset
Top Offset in Back Adjusts the top or left margin of the back page when
Left Offset in Back
performing double-sided printing.
Check Paper Width On Select On to check the paper width before printing. This
Off
prevents printing beyond the edges of the paper when the paper size settings are wrong, but may reduce the printing speed.
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Universal Print Settings option
Available settings
Description
Dry Time Standard Select the drying time when printing double-sided.
Long
Longer
Skip Blank Page On Select On to skip blank pages automatically.
Off
Parent topic: Selecting Universal Print Settings
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Placing Originals on the Product

Follow the instructions here to place your original documents or photos on the product.
Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it.
Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder

Placing Originals on the Scanner Glass

You can place originals up to this size on the scanner glass: A3 (11.7 × 16.5 inches [297 × 420 mm]).
1. Open the document cover.
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2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner.
Note: You can place multiple originals on the scanner glass. Just make sure they are at least
0.8 inch (20 mm) away from each other.
3. Close the document cover gently to keep your original in place.
Parent topic: Placing Originals on the Product
Related topics
Copying Faxing Scanning

Placing Originals in the Automatic Document Feeder

You can place multi-page original documents in the Automatic Document Feeder (ADF). You can also use the ADF to scan both sides of a 2-sided document. Make sure the originals meet the Automatic Document Feeder specifications before loading them.
Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder.
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1. Slide the ADF edge guide outward.
2. Fan your stack of originals and tap them gently on a flat surface to even the edges.
3. Insert the originals into the ADF faceup and top-edge first.
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The ADF icon on the control panel lights up.
4. Slide the ADF edge guide against the originals, but not too tightly.
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Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown:
Parent topic: Placing Originals on the Product
Related references
Automatic Document Feeder (ADF) Specifications
Related tasks
Cleaning Your Product
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Related topics
Copying
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Copying

See the information here to copy documents or photos using your product.
Note: Copies may not be exactly the same size as your originals.
Copying Documents or Photos Copying Options

Copying Documents or Photos

You can copy documents or photos onto various sizes and types of paper, including Epson special papers.
1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
2. Load the paper you want to print on.
3. Press the home button, if necessary.
4. Select Copy.
You see a screen like this:
5. To print more than one copy, press a number key on the product's control panel, or select copies and use the displayed keypad to enter the number of copies.
6. Change any of the displayed settings as necessary.
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7. Select Settings to view and change additional copy settings, if necessary. Then press the back button.
8. Select Preview to preview your copy printout on the LCD screen.
9. Select Presets to save your copy settings.
Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
10. When you are ready to copy, press one of the buttons.
Note: To cancel printing, press the Stop button or select Cancel.
Parent topic: Copying
Related references
Paper Loading Capacity Available Epson Papers Copying Options
Related tasks
Using Presets
Related topics
Loading Paper Placing Originals on the Product

Copying Options

Select the copying options you want to use for your copies.
Note: Not all options or settings may be available, depending on other copying settings.
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Copying option Available settings Description
Layout With Border Leaves a small margin around the image or document
2-up Copies multiple page documents onto one sheet. After
4-up
selecting either one of these options, select Settings and change the Document Orientation setting if necessary.
ID Card Copies both sides of an ID card onto one side of a sheet of
paper
Split Pages Copies two facing pages of a book on separate sheets of
paper. After selecting this setting, select Settings and select the scan order.
Document Size Letter Select the document size of your original
A4
Legal
A3
11x17in
Zoom Custom Size Automatically sizes the image by the percentage you select
Actual Size Copies at 100% size
Auto Fit Page Automatically sizes the image to fit the paper size copied
onto
Letter->11x17in and
Automatically converts from one size to another
other conversions
Paper Source Various sources Select the paper source that you want to use. If you select
Auto, paper is fed automatically depending on the paper
settings you selected for the paper sources.
2-Sided Off Uses the duplexer and ADF to make 2-sided copies. When
2>2-Sided
you select 1>2-Sided or 2>1-Sided, select Advanced and select the binding edge for your originals or copies.
1>2-Sided
2>1-Sided
Copying Settings
Parent topic: Copying
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Copying Settings

Select Settings from the Copy screen to select the copying settings you want to use for your copies.
Note: Not all options or settings may be available, depending on other copying settings.
Copying option Available settings Description
Document Orientation
Quality Text Specifies the document type of your originals and affects the
Density Varying levels Adjusts the lightness or darkness of copies
Remove Shadow Off Select On to erase the shadows that appear in the center of
Remove Punch Holes
Collate Copy Off Select On to print multiple copies of a multi-page document
Dry Time Standard Provides longer drying time for 2-sided copies, if smudges
Portrait Specifies the orientation of your originals
Landscape
Text(Best)
Text & Image
Text & Image(Best)
On
Off Select On to erase the binding holes on a document
On
On
Long
Longer
quality of your copies
a document when copying a book or that appear around a document when copying thick paper
both in order and sorted into sets
or marks appear on the front of the paper when you print on the second side
Parent topic: Copying Options
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Printing from a Computer

Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Printing with Windows Printing with OS X Cancelling Printing Using a Product Button

Printing with Windows

You can print with your product using any Windows application, as described in these sections.
Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows Selecting Extended Settings - Windows Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows Changing Automatic Update Options
Parent topic: Printing from a Computer

Selecting Basic Print Settings - Windows

Select the basic settings for the document or photo you want to print.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details.
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3. If necessary, select your product name as the printer you want to use.
Note: You may also need to select Properties or Preferences to view your print settings.
You see the Main tab of your printer settings window:
4. For the Paper Source setting, select where you loaded the paper you want to print on.
5. Select the size of the paper you loaded as the Document Size setting.
Note: You can also select the User-Defined setting to create a custom paper size. The Quality setting will be set to Standard.
6. Select the orientation of your document.
Note: If you are printing an envelope, select Landscape.
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7. Select the type of paper you loaded as the Paper Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
8. Select the Quality setting that matches the print quality you want to use.
9. Select a Color option:
• To print a color document or photo, select the Color setting.
• To print text and graphics in black or shades of gray, select the Black/Grayscale setting.
10. To print on both sides of the paper, select the 2-Sided Printing setting and select the options you want.
11. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select one of the settings in the Multi-Page menu and select the printing options you want.
12. To print multiple copies and arrange their print order, select the Copies options.
13. To preview your job before printing, select Print Preview.
14. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite.
15. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu.
Paper Source Options - Windows Print Quality Options - Windows Multi-Page Printing Options - Windows
Parent topic: Printing with Windows
Related references
Paper Type Settings - Printer Software Paper Type Settings - Control Panel
Related tasks
Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows
Paper Source Options - Windows
You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
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Auto Select
Automatically selects the paper source based on the selected paper size.
Paper Cassette 1
Selects the paper in cassette 1 as the paper source.
Paper Cassette 2
Selects the paper in cassette 2 as the paper source.
Rear Paper Feed Slot
Selects the paper in the rear feed slot as the paper source.
Parent topic: Selecting Basic Print Settings - Windows
Print Quality Options - Windows
You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen.
Draft
For draft printing on plain paper.
Standard
For everyday text and image printing.
Standard - Vivid
For text and graphics with good quality and print speed.
High
For photos and graphics with high print quality.
More Settings
Opens a window that lets you choose among levels of speed and quality.
Parent topic: Selecting Basic Print Settings - Windows
Multi-Page Printing Options - Windows
You can select any of the available options in the Multi-Page menu to set up your multi-page print job.
2-Up and 4-Up
Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options.
2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster
Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
Parent topic: Selecting Basic Print Settings - Windows
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Selecting Double-sided Printing Settings - Windows

You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
1. Select one of the following options for 2-Sided Printing:
Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper
on the long edge.
Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper
on the short edge.
2. Click the Settings button.
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You see this window:
3. Select the double-sided printing options you want to use.
4. Click OK to return to the Main tab.
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5. Click the Print Density button.
You see this window:
6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type.
7. If necessary, select the Adjustments options you want to use.
8. Click OK to return to the Main tab.
9. Print a test copy of your double-sided document to test the selected settings.
10. Follow any instructions displayed on the screen during printing.
Double-sided Printing Options - Windows Print Density Adjustments - Windows
Parent topic: Printing with Windows
Related tasks
Selecting Basic Print Settings - Windows
Double-sided Printing Options - Windows
You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job.
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Binding Edge Options
Select a setting that orients double-sided print binding in the desired direction.
Binding Margin Options
Select options that define a wider margin to allow for binding.
Start Page
Selects whether printing starts on the front or back page.
Create Folded Booklet Options
Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Parent topic: Selecting Double-sided Printing Settings - Windows
Print Density Adjustments - Windows
You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job.
Print Density
Sets the level of ink coverage for double-sided printing.
Increase Ink Drying Time
Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing to prevent ink smearing.
Parent topic: Selecting Double-sided Printing Settings - Windows
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