All rights reserved. No part of this manual may be reproduced, stored in retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without prior written permission of SEIKO EPSON CORPORATION.
The contents of this manual should be handled with sufficient consideration for confidentiality reasons.
After publication of this manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, note that the descriptions given in this
manual may not coincide with the actual machine.
Other company or product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. EPSON disclaims
any and all rights in those marks.
General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the product. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding pages.
Manual Configuration
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 3.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling the product.
CHAPTER 4.MAINTENANCE
Describes the points to be checked and the step-by-step procedures to inspect the troubling location from errors or abnormal phenomena of the
projected image.
CHAPTER 5.APPENDIX
Provides preventive maintenance procedures for servicing the product.
IMPORTANT PRECAUTIONS IN SAFETY AND MAINTENANCE PERFORMANCE
Here describes the important points to keep in mind in repair and maintenance performance.
SYMBOLS
To prevent injury to the repair technicians and to protect the devices, the categorized safety instructions are provided in this manual with the symbols below. Be sure
to read and understand their meanings before proceeding to the next section.
Category
Danger
Warning
Caution
Prohibited
Matter
Instruction
SymbolMeaning
Indicates an extremely hazardous operation which, if ignored or operated
incorrectly, could result in serious or fatal personal injury.
Indicates a potentially hazardous operation which, if ignored or operated
incorrectly, could result in serious or fatal personal injury.
Indicates a potentially hazardous operation which, if ignored or operated
incorrectly, could result in minor injury or damage to equipment.
Indicates a prohibited action or operation in repair and maintenance
performance.
Indicates a compulsory action or operation that must be carried out in repair and
maintenance performance.
The precautionary measures itemized below should be fully understood when
performing repair and maintenance procedures.
When disassembling/assembling, be sure to turn off the power
switch and pull out the power cable from the projector beforehand.
Never touch the current-carrying part or high temperature section
during a test operation, signal measurement or any other situations
that is necessary to perform the repair/maintenance work with the
power turned on and the cover removed.
Do not wear the metal products such as wrist watch, cuff buttons,
rings, tiepin etc. to avoid getting a electric shock.
Do not touch the lamp assy. or the parts around it. They are
extremely hot even after completed the cooling down operation, and
may cause a burn injury.
Therefore, leave the unit until it becomes cool enough before
performing maintenance work.
Never modify the product for any reason whatsoever.
(Except for a case that is under the instructions to do so.)
Never peer through the projection lens during repair/maintenance
work when the power is on.
(Such an action may cause a visual disability because of a very
strong light emission.)
Never use a deformed plug or a damaged power cable to this
product.
If any deformations or damages are found on the power cable or
plug section, replace it with a new specified power cable.
Never use the air blowers that contain flammable gas in repair/
maintenance work.
Never let the safety devices mounted in this product inactivated for
any reason whatsoever.
Never modify the safety devices or replace them with the ones that
are not designated for any reason whatsoever.
(Such actions may cause a fire or serious injury.)
Never use or replace with any service parts that is not specified by
EPSON.
Be sure to perform the repair/maintenance work on the even and
stable work bench to prevent the product from dropping down or
mal-operation due to the improper setting of the product.
Be sure to wear the gloves during the repair/maintenance work to
avoid injuries by the parts with sharp edges such as metal plate or
the like.
To protect sensitive circuitry, follow the instructions below.
When disassembling or reassembling, be sure to wear static
discharge equipment such as an anti-static wrist strap and a
mat.
When replacing the circuit component such as a board or the
optical engine, be sure to get in contact with the anti-static
case containing the new one to the metal part of this product
before taking it out.
CONFIDENTIAL
Be careful not to drop a metal part such as a screw, a washer, or a
clip into the inside of the product. If such cases should occur
accidentally, never turn on the power supply until all the dropped
parts are found and removed.
After reassembling the product, check the followings before
turning the power on.
All the parts and screws are installed and secured to the
proper positions.
No cables are caught in the metal frames.
OTHER CAUTION
Since the lamp of this product contains mercury, be sure to dispose the used lamp
pursuant to the government’s law and regulations.
When performing the repair/maintenance work, be sure to use the
specified tools and follow the instructions that are specified in the
documents (service manual etc.) concerning to this product.
When carrying out the test operation, do not block the intake and
exhaust ducts.
(Such an action raises the internal temperature and may cause a
fire or a damages to the internal parts of this product.)
After first release of this manual, the parts and mechanism may be subject to change for improvement of their performance and the manual may be revised. Be sure
to always keep this manual up to date.
RevisionDatePage of changeDetail of change
A2011.6.15allFirst Release
B2011.8.5P.75
P.78
P.131
C2012.5.28allAddition of models.
Change of caution.
Addition of caution.
Addition of caution.
EB-S01/W01/X14G/S11/X11/S02/S02H/X02/W02/S12/S12H/X12/W12/X1 4 EH-TW480 are divided into three groups by their mechanical differences. The classified model
names are provided below.
If LED error indication is indicated,
=> See “ 2.4.2 Troubleshooting based on LED Indications (p31)”.
If you know the error code
=> See “ 2.4.3 Troubleshooting from the Error Codes (p33)”.
If abnormality related to the projector’s performance is occurring,
=> See “ 2.4.4 Troubleshooting without Error Indications (p38)”.
If image quality is abnormal,
=> See “ 2.4.5 Troubleshooting on image abnormality (p44)”.
Reassembly, operation check and Safety check*
*In the case that a safety device (p.103) is repaired
or maintained.
Start
TroubleshootingCONFIDENTIAL
2.1 Required Tools
The following tools and equipment will be required in order to carry out
troubleshooting, and so you should check that they are on hand.
NameQt.Application/Other
Projection screen1To project image on
Host computer1
PC cable1
Video equipment1
Audio and Video cables
(HDMI/S-video/
Composite/USB,
and audio for those listed
above)
Multi meter1To measure resistance values and voltages (AC/DC)
Double-sided tapeq.s.To secure parts
General tools1setTools given in“ 3.1.5 Tools (p55)”
Note 1: q.s.: Sufficient quantity
2: When repairing an EB-W01/W02/W12/EH-TW480 (16:10 wide panel model), prepare
your video source and device considering the full screen display of 16:10 aspect.
To output audio and video data to the projector
(To check the component video input)
To transfer audio and video data to the projector
(To check the HDMI, S-Video, composite video, USB
1
input)
each
2.2 Troubleshooting Procedure
This chapter describes troubleshooting procedure starting from error messages/status to
diagnose problems. Refer to the descriptions and remedies below to specify the
troubled part, and carry out the necessary repair or replacement.
When repairing this product, carry out exterior check of the target parts/units as
necessary.
Check Items
Target partCheck item
Any damage/deformation/cracking due to external
forces?
Upper Case
IF Case
SW Board
Lamp Cover
Air Filter Cover
Projection Lens
Lower Case
Foot
Is it fixed to the Lower Case correctly?
Any foreign object/dirt on the IR receivers (Front
and Rear)?
Any damage/deformation/cracking due to external
forces?
Is it fixed with screws correctly?
Is it fixed to the Lower Case and Upper Case
correctly?
Is it fixed to Upper Case correctly?
Any stuck buttons?
Does Buttons work smoothly?
Is it fixed to Upper Case correctly?
Any damage on the latch to operate the Interlock
Switch? (Check for it with the cover removed.)
Any damage/deformation/cracking due to external
forces?
Is it fixed to the Upper Case correctly?
Does Focus Ring work smoothly?
Does Zoom Ring work smoothly?
Any dirt/scratches on the projection lens?
Any damage/deformation/cracking due to external
forces?
Any foreign object/dirt on the filter cover or the
vents?
Does Front Foot work smoothly to adjust height?
Any Foot Rubber detached?
Target partCheck item
Any deformation/discoloration on the connector/
AC Inlet
Interfaces
Air Filter
HK Assy
Lens Shutter
Lamp
terminals?
Any damage on the socket?
Any deformation/discoloration on the connector/
terminals?
Any foreign objects on the connectors/terminals?
Is it fixed correctly?
Any dirt on the filter? (check for it with the filter
removed.)
Any dirt/foreign materials on the fan inside the
filter?
Any damage/deformation/cracking due to external
forces?
Is it fixed to Upper Case correctly?
Does it work smoothly?
Any deformation/discoloration on it?
Is it fixed to Upper Case correctly?
Does it work smoothly?
Any deformation/discoloration on the frame?
Any deformation/discoloration on the connector?
Are the screws that secure the Lamp tightened
securely?
Any dirt on the glass surface?
2.3.1 Parts Layout Diagrams
The following are the diagrams to confirm and locate the parts and/or components to be
repaired. The parts names used here indicate the references linked to the page titles for
their disassembling procedures.
The control panel on the projector has three LEDs to indicate the projector’s operation
status. When errors occur, you can identify error status with those LED indications.
Figure 2-7. LED Indicators
Abnormal Status
ON Blink OFF
LED StatusErrorProblem/Error Status
Internal error
Video sub-processor
error
Abnormality is detected from the elements
on MA Board.
Internal error (RAM)
Fan error
Sensor error
High Temp error
(overheating)
Lamp problem
Lamp failure
Abnormality is detected from a fan.
Abnormality is detected from a sensor.
[Phenomenon]
The lamp turns off automatically, and the
projection stops. If the projector has been
left untouched for 5 minutes, it enters the
standby mode.
[Status]
The internal temperature rises over the
specified level.
Abnormality has occurred to the lamp
and the ignition/illumination processes
failed.
Lamp Cover is not securely closed.
SEIKO EPSON 29Revision C
Power Supply
(Ballast) error
Auto Iris error
Abnormality is detected from Ballast.
Abnormality is detected from Auto