Epson EcoTank L385 User Manual

User's Guide

NPD5491-00 EN

User's Guide

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

e

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

contents of this manual and the

e

specications

of this product are subject to change without notice.

User's Guide

Trademarks

❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a

trademark of Seiko Epson Corporation.

❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.

❏ Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.

❏

libti

Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics may not be used in any advertising or publicity relating to the soware without the specic, prior written permission of Sam Leer and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Leer

❏ Microso

❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple

Inc., registered in the U.S. and other countries.

❏ Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.

❏ Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the

United States and/or other countries.

❏ Intel

❏ General Notice: Other product names used herein are for

of their respective owners. Epson disclaims any and all rights in those marks.

, Windows®, and Windows Vista® are registered trademarks of Microso Corporation.

is a registered trademark of Intel Corporation.

identication

purposes only and may be trademarks

User's Guide

Contents

Trademarks

About This Manual

Introduction to the Manuals...................7

Marks and Symbols.........................7

Descriptions Used in this Manual...............8

Operating System References..................8

Important Instructions

Safety Instructions..........................9

Printer Advisories and Warnings............... 9

Advisories and Warnings for Setting Up/

Using the Printer........................10

Advisories and Warnings for Using the

Printer with a Wireless Connection...........11

Protecting Your Personal Information...........11

Printer Basics

Part Names and Functions...................12

Control Panel............................ 14

Buttons and Lights.......................14

Network Settings

Wi-Fi Connection......................... 17

Connecting to a Computer...................17

Connecting to a Smart Device................ 19

Making Wi-Fi Settings from the Control Panel. . . . .19

Making Wi-Fi Settings by Push Button Setup. . . . 19

Making Wi-Fi Settings by PIN Code Setup

(WPS)................................20

Checking the Network Connection Status........21

Checking the Network Status Using Network

Light.................................21

Printing a Network Connection Report........22

Printing a Network Status Sheet.............25

Replacing or Adding New Access Points.........26

Changing the Connection Method to a Computer. . 26

Restoring the Network Settings from the

Control Panel............................ 28

Loading Paper

Paper Handling Precautions..................29

Available Paper and Capacities................30

List of Paper Types.......................30

Loading Paper in the Rear Paper Feed...........31

Placing Originals on the Scanner Glass

Placing Multiple Photos for Scanning at the

Same Time...............................35

Printing

Printing from a Computer...................36

Printing Basics - Windows.................36

Printing Basics - Mac OS X.................37

Printing on 2-Sides (for Windows only). . . . . . . . 39

Printing Several Pages on One Sheet..........40

Printing to Fit the Paper Size................41

Printing Multiple Files Together (for

Windows Only).........................42

Printing One Image on Multiple Sheets to

Create a Poster (for Windows Only).......... 43

Printing Using Advanced Features........... 49

Printing Photos Using Epson Easy Photo Print. . 51

Printing from Smart Devices................. 52

Using Epson iPrint.......................52

Canceling Printing.........................53

Canceling Printing - Printer Button...........54

Canceling Printing - Windows.............. 54

Canceling Printing - Mac OS X..............54

Copying

Copying Basics........................... 55

Making Multiple Copies.....................55

Scanning

Scanning from the Control Panel.............. 56

Scanning from a Computer...................56

Scanning Using Epson Scan 2...............56

Scanning from Smart Devices.................62

Installing Epson iPrint....................62

Scanning Using Epson iPrint............... 62

User's Guide

Contents

Relling

Checking the Ink Levels.....................64

Ink Bottle Codes..........................64

Ink Bottle Handling Precautions...............64

Relling the Ink Tanks......................65

Ink

Maintaining the Printer

Checking and Cleaning the Print Head..........69

Checking and Cleaning the Print Head -

Printer Buttons......................... 69

Checking and Cleaning the Print Head -

Windows..............................70

Checking and Cleaning the Print Head -

Mac OS X.............................70

Replacing Ink inside the Ink Tubes.............70

Replacing Ink inside the Ink Tubes - Windows. . .71 Replacing Ink inside the Ink Tubes - Mac OS X. . 71

Aligning the Print Head.....................71

Aligning the Print Head - Windows...........71

Aligning the Print Head - Mac OS X..........72

Cleaning the Paper Path.....................72

Cleaning the Scanner Glass...................73

Checking the Total Number of Pages Fed

rough the Printer........................73

Checking the Total Number of Pages Fed rough Checking the Total Number of Pages Fed

rough the Printer - Windows............. 74

Checking the Total Number of Pages Fed

rough the Printer - Mac OS X.............74

Saving Power.............................74

Saving Power - Windows..................74

Saving Power - Mac OS X..................75

the Printer - Printer Buttons.........73

Network Service and Software Information

Epson Connect Service......................76

Web Cong..............................76

Running Web Cong on a Web Browser. . . . . . . 77

Running Web Cong on Windows........... 77

Running Web

Windows Printer Driver.....................78

Guide to Windows Printer Driver............79

Making Operation Settings for the Windows

Printer Driver..........................81

Mac OS X Printer Driver....................81

Guide to Mac OS X Printer Driver........... 82

on Mac OS X...........78

Cong

Making Operation Settings for the Mac OS X

Printer Driver..........................83

Epson Scan 2 (Scanner Driver)................84

Epson Event Manager.......................84

Epson Easy Photo Print.....................85

E-Web Print (for Windows Only).............. 85

EPSON Soware Updater. . . . . . . . . . . . . . . . . . . . 86

Uninstalling Applications....................86

Uninstalling Applications - Windows......... 86

Uninstalling Applications - Mac OS X.........87

Installing Applications......................88

Updating Applications and Firmware...........88

Solving Problems

Checking the Printer Status.................. 90

Checking the Error Indicators on the Printer. . . . 90

Checking the Printer Status - Windows........91

Checking Printer Status - Mac OS X..........91

Removing Jammed Paper....................92

Removing Jammed Paper from the Rear

Paper Feed.............................92

Removing Jammed Paper from Inside the

Printer................................92

Paper Does Not Feed Correctly................94

Paper Jams.............................94

Paper Feeds at a Slant.....................94

Several Sheets of Paper are Fed at a Time. . . . . . . 95

No Paper Feeds.........................95

Power and Control Panel Problems.............95

Power Does Not Turn On..................95

Power Does Not Turn O..................95

Cannot Print from a Computer................95

When You Cannot Make Network Settings.......96

Cannot Connect from Devices Even ough

Network Settings are No Problem............96

Checking the SSID Connected to the Printer. . . . 98

Checking the SSID for the Computer......... 98

Suddenly the Printer Cannot Print over a

Network Connection.......................99

Suddenly the Printer Cannot Print Using a USB

Connection.............................100

Printout Problems........................100

Printout is Scued or Color is Missing........100

Banding or Unexpected Colors Appear.......100

Colored Banding Appears at Intervals of

Approximately 2.5 cm....................101

Blurry Prints, Vertical Banding, or

Misalignment..........................101

User's Guide

Contents

Print Quality is Poor.....................102

Paper Is Smeared or Scued...............103

Printed Photos are Sticky.................103

Images or Photos are Printed in Unexpected

Colors...............................103

Colors

Display..............................104

e Position, Size, or Margins of the Printout

Are Incorrect..........................104

Printed Characters Are Incorrect or Garbled. . . 104

e Printed Image Is Inverted..............105

Mosaic-Like Patterns in the Prints...........105

Uneven Colors, Smears, Dots, or Straight

Lines Appear in the Copied Image...........105

Moiré (Cross-Hatch) Patterns Appear in the

Copied Image......................... 105

An Image of the Reverse Side of the Original

Appears in the Copied Image.............. 105

e Printout Problem Could Not be Cleared. . . 105

Other Printing Problems................... 106

Printing Is Too Slow.....................106

Printing Slows Down Dramatically During

Continuous Printing.....................106

Cannot Start Scanning.....................106

Cannot Start Scanning when Using the

Control Panel..........................107

Scanned Image Problems...................107

Uneven Colors, Dirt, Spots, and so on Appear

when Scanning from the Scanner Glass.......107

e Image Quality Is Rough...............108

Oset Appears in the Background of Images. . . 108

Text is Blurred.........................108

Moiré Patterns (Web-Like Shadows) Appear. . . 109 Cannot Scan the Correct Area on the

Scanner Glass..........................109

Cannot Preview in umbnail............. 109

Text is Not Recognized Correctly when

Saving as a Searchable PDF................110

Cannot Solve Problems in the Scanned Image. . 110

Other Scanning Problems...................111

Scanning Speed Is Slow...................111

Scanning Stops when Scanning to PDF/

Multi-TIFF........................... 111

Other Problems..........................111

Slight Electric Shock when Touching the

Printer...............................111

Operation Sounds Are Loud...............111

Application Is Blocked by a Firewall (for

Windows Only)........................112

from What You See on the

Dier

Appendix

Technical Specications....................113

Printer Scanner

Interface Specications...................114

Network Function List...................114

Wi - F i

Security Protocol.......................116

Dimensions...........................116

Electrical Specications.................. 116

Environmental

System Requirements....................117

Regulatory Information....................118

Standards and Approvals................. 118

Restrictions on Copying..................118

Transporting the Printer....................119

Where to Get Help........................121

Technical Support Web Site................121

Contacting Epson Support................122

Specications

....................113

................... 113

.....................116

Specications

..............117

User's Guide

About This Manual

Introduction to the Manuals

e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson soware applications.

❏ Start Here (paper manual)

Provides you with information on setting up the printer, installing the soware, using the printer, solving problems, and so on.

❏ User's Guide (digital manual)

is manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.

You can obtain the latest versions of the above manuals with the following methods.

❏ Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.

❏ Digital manual

Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of Epson soware applications and the digital manuals, and allows you to download the latest ones.

Related Information

& “EPSON Soware Updater” on page 86

Marks and Symbols

Caution:

Instructions that must be followed carefully to avoid bodily injury.

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

Links to related sections.

User's Guide

About This Manual

Descriptions Used in this Manual

❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac

OS X v10.11.x. e content displayed on the screens varies depending on the model and situation.

❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences

depending on the model, the method of operation is the same.

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

Mac OS X

In this manual, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X v10.11.x", "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".

Wi n d o w s® 10 operating system

Wi n d o w s® 8.1 operating system

Wi n d o w s® 8 operating system

Wi n d o w s® 7 operating system

Wi n d o w s Vis ta® operating system

Wi n d o w s® XP operating system

Wi n d o w s® XP Professional x64 Edition operating system

User's Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following

Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of

other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by

yourself, except as specically explained in the printer's manuals.

❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:

e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

❏ Place the printer near a wall outlet where the plug can be easily unplugged.

❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations

subject to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.

❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely

aect the operation of cardiac pacemakers.

❏ Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink

bottle caps.

❏ If ink gets on your skin, wash the area thoroughly with soap and water.

❏ If ink gets into your eyes,

a thorough ushing, see a doctor immediately.

❏ If ink gets into your mouth, see a doctor right away.

❏ Do not tilt or shake an ink bottle

them immediately with water. If discomfort or vision problems continue

ush

removing its seal; this can cause leakage.

aer

❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or

handle the ink bottles and ink bottle cap.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

User's Guide

Important Instructions

Advisories and Warnings for Setting Up/Using the Printer

❏ Do not block or cover the vents and openings in the printer.

❏ Use only the type of power source indicated on the printer's label.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as

loudspeakers or the base units of cordless telephones.

❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place

objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into

the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit

breaker to provide adequate short-circuit protection and over-current protection for the printer.

❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Place the printer on a

will not operate properly if it is tilted at an angle.

❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;

otherwise ink may leak.

❏ Allow space above the printer so that you can fully raise the document cover.

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct

sunlight, strong light, or heat sources.

❏ Do not insert objects through the slots in the printer.

❏ Do not put your hand inside the printer during printing.

❏ Do not touch the white at cable and ink tubes inside the printer.

❏ Do not use aerosol products that contain

❏ Do not move the print head by hand; otherwise, you may damage the printer.

stable surface that extends beyond the base of the printer in all directions. e printer

at,

ammable

gases inside or around the printer. Doing so may cause

re.

❏ Be careful not to trap your ngers when closing the scanner unit.

❏ Do not press too hard on the scanner glass when placing the originals.

❏ If any of the ink tanks are not lled up to the lower line, rell the ink soon. Continued use of the printer when

the ink level is below the lower line on the tanks could damage the printer.

❏ Always turn the printer o using the

until the

❏ Before transporting the printer, make sure that the print head is in the home (far right) position.

❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical

outlet.

light stops ashing.

button. Do not unplug the printer or turn o the power at the outlet

User's Guide

Important Instructions

Advisories and Warnings for Using the Printer with a Wireless Connection

❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing

them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

❏ Radio waves from this printer may negatively

automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

the operation of automatically controlled devices such as

aect

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase the network settings stored in the printer's

memory by turning on the printer while holding down the

button on the control panel.

User's Guide

Printer Basics

Part Names and Functions

Edge guide Feeds the paper straight into the printer. Slide to the

edges of the paper.

Rear paper feed Loads paper.

Paper support Supports loaded paper.

Feeder guard Prevents foreign substance from entering the printer.

Usually keep this guard closed.

Output tray Holds the ejected paper. Before printing, raise the

stopper to prevent the ejected paper from falling o the tray.

Control panel Operates the printer.

User's Guide

Printer Basics

Scanner unit Scans placed originals. Open when removing jammed

paper inside the printer.

Ink tube Supplies ink to the print head.

Ink tank unit Contains the ink tanks.

Ink reservoir tanks (Ink tanks) Supplies ink to the ink tubes.

Print head Fires ink.

Document cover Blocks external light while scanning.

Scanner glass Place the originals.

User's Guide

Printer Basics

AC inlet Connects the power cord.

USB port Connects a USB cable.

Control Panel

You can change the angle of the control panel.

To lower the control panel, squeeze the lever on the back of the panel as shown below.

Buttons and Lights

User's Guide

Printer Basics

The left and right lights indicate the network status.

❏ Green light - left: Turns on while the printer is connected to a wireless (Wi-Fi) network, or

ashes while communicating.

❏ Orange light - right: Flashes when a problem with the printer's wireless (Wi-Fi) network

connection occurs.

The lights ash alternately or simultaneously while initializing or making network settings.

Turns the printer on or o.

Do not turn o while the power light is ashing (while the printer is operating or processing data).

Unplug the power cord when the power light is o.

When a network error occurs, pressing this button cancels the error. Hold this button down for more than three seconds to perform Wi-Fi auto setup using the WPS push button.

Prints a network connection report allowing you to determine the causes of any problems you may have using the printer on a network. If you need more detailed network settings and connection status, hold this button down for at least 10 seconds to print a network status sheet.

Starts monochrome copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this button within one second intervals.

Starts color copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this button within one second intervals.

Stops the current operation.

Hold this button down for three seconds until the

Indicates the status of the initial ink charging.

Turns on or ashes when paper is out or a paper jam occurs.

button ashes to run print head cleaning.

Additional functions are available with dierent combinations of buttons.

+ Press the and buttons simultaneously to run software on a USB-connected

computer and scan as a PDF

+ or Press the y and the or buttons simultaneously to copy in draft mode.

+ Hold down the and buttons simultaneously for more than three seconds to start PIN

Code Setup (WPS).

+ Turn the printer on while holding down the button to restore the default network

settings. When the network settings are restored, the printer turns on and the network status lights

orange and green.

ash

le.

Turn the printer on while holding down the y button to print the nozzle check pattern.

User's Guide

Printer Basics

Related Information

& “Checking the Error Indicators on the Printer” on page 90 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 20 & “Restoring the Network Settings from the Control Panel” on page 28

User's Guide

Network Settings

Wi-Fi Connection

Connect the printer and the computer or smart device to the access point. is is the typical connection method for home or oce networks where computers are connected by Wi-Fi through the access point.

Related Information

& “Connecting to a Computer” on page 17 & “Connecting to a Smart Device” on page 19 & “Making Wi-Fi Settings from the Control Panel” on page 19

Connecting to a Computer

We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.

❏ Setting up from the website

Access the following website, and then enter the product name.

http://epson.sn

Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded le to run the installer. Follow the on-screen instructions.

❏ Setting up using the

with disc drives.)

Insert the soware disc into the computer, and then follow the on-screen instructions.

soware

disc (only for the models that come with a

soware

disc and users with computers

Selecting the Connection Methods

Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.

User's Guide

❏ Wi n d o w s

Select the connection type and then click Next.

Network Settings

❏ Mac OS X

Select the connection type.

Follow the on-screen instructions. e necessary soware is installed.

User's Guide

Network Settings

Connecting to a Smart Device

You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer.

http://epson.sn > Setup

Note:

If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer rst.

Making Wi-Fi Settings from the Control Panel

You can make network settings from the printer's control panel. Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart phone, tablet, and so on.)

Related Information

& “Making Wi-Fi Settings by Push Button Setup” on page 19 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 20

Making Wi-Fi Settings by Push Button Setup

You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method.

❏ e access point is compatible with WPS (Wi-Fi Protected Setup).

❏ e current Wi-Fi connection was established by pressing a button on the access point.

Note:

If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.

1. Hold down the [WPS] button on the access point until the security light ashes.

If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.

User's Guide

Network Settings

2. Press button on the printer's control panel until the green light on the le and the orange light on the right alternately blink (approximately 3 seconds).

e connection setting will start. Green light on the le and orange light on the right will simultaneously turn on when the connection is established. Orange light on the right will be automatically turned o within 5 minutes.

Note:

e printer is in a connection error status when green light on the le is o and orange light on the right is blinking. Aer clearing the printer error by pressing the the printer and try again. If it still does not work, print a network connection report and check the solution.

button on the control panel, reboot the access point, place it close to

Related Information

& “Checking the Network Connection Status” on page 21 & “When You Cannot Make Network Settings” on page 96

Making Wi-Fi Settings by PIN Code Setup (WPS)

You can connect to an access point by using a PIN code that is printed on the network status sheet. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.

1. Load papers.

2. Hold down the

button on the printer's control panel for at least 10 seconds.

network status sheet is printed.

e

Note:

If you release the information is not printed on this report.

button within 10 seconds, a network connection report is printed. Note that PIN code

User's Guide

Network Settings

3. While holding down the button, press the button until green light on the right ash simultaneously (approximately 3 seconds).

4. Use your computer to enter the PIN code (an eight digit number) printed on [WPS-PIN Code] column of the network status sheet into the access point within two minutes.

Green light on the le and orange light on the right will simultaneously turn on when the connection is established. Orange light on the right will be automatically turned o within 5 minutes.

Note:

❏ See the documentation provided with your access point for details on entering a PIN code.

❏ e printer is in a connection error status when the green light on the le is o and the orange light on the right is

blinking. place it close to the printer and try again. If it still does not work, print a network connection report and check the solution.

clearing the printer error by pressing the

Aer

button on the control panel, reboot the access point,

and orange light on the

le

Related Information

& “Printing a Network Status Sheet” on page 25 & “Checking the Network Connection Status” on page 21 & “When You Cannot Make Network Settings” on page 96

Checking the Network Connection Status

Checking the Network Status Using Network Light

You can check the network connection status using the network light on the printer’s control panel.

Related Information

“Buttons and Lights” on page 14

User's Guide

Network Settings

Printing a Network Connection Report

You can print a network connection report to check the status between the printer and the access point.

1. Load papers.

2. Press the

network connection report is printed.

e

Related Information

& “Messages and Solutions on the Network Connection Report” on page 22

button.

Messages and Solutions on the Network Connection Report

Check the messages and error codes on the network connection report, and then follow the solutions.

User's Guide

Network Settings

a. Error code

b. Messages on the Network Environment

a. Error code

Code Solution

E-1 ❏ Make sure that the Ethernet cable is connected to the printer, a hub, or other network devices.

❏ Make sure that the hub or other network devices are turned on.

E-2

E-3

E-7

E-5 Make sure the access point's security type is set to one of the following. If it is not, change the security type on

❏ Make sure that the access point is turned on.

❏ Check that the computer or other devices are connected correctly to the access point.

❏ Place the printer close to the access point. Remove any obstacles between them.

❏ If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on

the network connection report.

❏ To establish a network using push button setup, check that the access point supports WPS. If it does not

support WPS, you cannot establish a network using push button setup.

❏ Check that only ASCII characters (alphanumeric characters and symbols) are used for the SSID. The printer

cannot display an SSID which contains any characters other than ASCII characters.

❏ Check the SSID and password before connecting to the access point. If you are using an access point with its

default settings, the SSID and password are on the label. If you do not know the SSID and password, contact the person who set up the access point, or see the documentation provided with the access point.

❏ When you want to connect to an SSID generated using the tethering function on a smart device, check the

SSID and password in the documentation provided with the smart device.

❏ If the Wi-Fi connection is suddenly disconnected, check the following. If any of these are applicable, reset the

network settings using the installer. You can run it from the following website.

http://epson.sn > Setup

❏ Another smart device was added to the network using push button setup.

❏ The Wi-Fi network was set up using any method other than push button setup.

the access point, and then reset the printer's network settings.

❏ WEP-64 bit (40 bit)

❏ WEP-128 bit (104 bit)

❏ WPA PSK (TKIP/AES)

❏ WPA2 PSK (TKIP/AES)

❏ WPA (TKIP/AES)

❏ WPA2 (TKIP/AES)

* : WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.

E-6 ❏ Check if the MAC address ltering is disabled. If it is enabled, register the printer's MAC address so that it is

not ltered. See the documentation provided with the access point for details. You can check the printer's MAC address from the Network Status part on the network connection report.

❏ If the access point's shared authentication is enabled on the WEP security method, make sure the

authentication key and index are correct.

E-8 ❏ Enable DHCP on the access point when the printer's Obtain IP Address is set to Auto.

❏ If the printer's Obtain IP Address is set to Manual, the IP address you manually set is out of range (for

example: 0.0.0.0) and it is disabled. Set a valid IP address from printer's control panel or Web Cong.

User's Guide

Code Solution

E-9 Check the following.

❏ Devices are turned on.

❏ You can access the Internet and other computers or network devices on the same network from the devices

you want to connect to the printer.

If it still does not work after checking the above, reset the network settings using the installer. You can run it from the following website.

http://epson.sn > Setup

E-10 Check the following.

❏ Other devices on the network are turned on.

❏ Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's

Obtain IP Address to Manual.

Reset the network address if these are incorrect. You can check the IP address, subnet mask, and default gateway from the Network Status part on the network connection report.

When DHCP is enabled, change the printer's Obtain IP Address to Auto. If you want to set the IP address manually, check the printer's IP address from the Network Status part on the network connection report, and then select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].

Network Settings

E-11 Check the following.

❏ The default gateway address is correct when you set the printer's TCP/IP Setup to Manual.

❏ The device that is set as the default gateway is turned on.

Set the correct default gateway address. You can check the default gateway address from the Network Status part on the network connection report.

E-12 Check the following.

❏ Other devices on the network are turned on.

❏ The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them

manually.

❏ The network addresses for other devices (subnet mask and default gateway) are the same.

❏ The IP address does not conict with other devices.

If it still does not work after checking the above, try the following.

❏ Make network settings on the computer that is on the same network as the printer using the installer. You

can run it from the following website.

http://epson.sn > Setup

❏ You can register several passwords on an access point that uses the WEP security type. If several passwords

are registered, check if the

registered password is set on the printer.

rst

User's Guide

Code Solution

E-13 Check the following.

❏ Network devices such as an access point, hub, and router are turned on.

❏ The TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set

automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network may dier from the network for other devices.)

If it still does not work after checking the above, try the following.

❏ Make network settings on the computer that is on the same network as the printer using the installer. You

can run it from the following website.

http://epson.sn > Setup

❏ You can register several passwords on an access point that uses the WEP security type. If several passwords

are registered, check if the rst registered password is set on the printer.

b. Messages on the Network Environment

Network Settings

Message Solution

*Multiple network names (SSID) that match your entered network name (SSID) have been detected. Conrm network name (SSID).

The Wi-Fi environment needs to be improved. Turn the wireless router o and then turn it on. If the connection does not improve, see the documentation for the wireless router.

*No more devices can be connected. Disconnect one of the connected devices if you want to add another one.

The same SSID may be set on several access points. Check the settings on the access points, and change the SSID.

After moving the printer closer to the access point and removing any obstacles between them, turn the access point on. If it still does not connect, see the documentation supplied with the access point.

You can simultaneously connect up to four computers and smart devices in Wi-Fi Direct (Simple AP) connection. To add another computer or smart device, disconnect one of the connected devices rst.

Related Information

& “Connecting to a Computer” on page 17 & “Web Cong” on page 76 & “When You Cannot Make Network Settings” on page 96

Printing a Network Status Sheet

You can check the detailed network information by printing it.

1. Load papers.

User's Guide

Network Settings

2. Hold down the button on the printer's control panel for at least 10 seconds.

e network status sheet is printed.

Note:

If you release the

button within 10 seconds, a network connection report is printed.

Replacing or Adding New Access Points

If the SSID changes due to the replacement of an access point, or an access point is added and a new network environment is established, re-set the Wi-Fi settings.

Related Information

& “Changing the Connection Method to a Computer” on page 26

Changing the Connection Method to a Computer

Using the installer and re-set up in a dierent connection method.

❏ Setting up from the website

Access the following website, and then enter the product name.

http://epson.sn

Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded

to run the installer. Follow the on-screen instructions.

le

❏ Setting up using the soware disc (only for the models that come with a soware disc and users with computers

with disc drives.)

Insert the soware disc into the computer, and then follow the on-screen instructions.

Selecting Change the Connection Methods

Follow the on-screen instructions until the following screen is displayed.

User's Guide

Network Settings

❏ Wi n d o w s

Select Change or re-set the connection method on the Select

Soware

Installation screen, and then click Next.

❏ Mac OS X

Select how you want to connect the printer to your computer.

User's Guide

Network Settings

Restoring the Network Settings from the Control Panel

You can restore all network settings to their defaults.

1. Turn the printer o.

2. While holding down the on the right

Restoration is complete when green light on the le and the orange light on the right are o.

ash

alternately.

button, press the button until the green light on the le and the orange light

User's Guide

Loading Paper

Paper Handling Precautions

❏ Read the instruction sheets supplied with the paper.

❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the

printable side.

❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled

paper may cause paper jams and smears on the printout.

❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.

Using these types of paper causes paper jams and smears on the printout.

❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,

press them down to atten them before loading.

❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the

printout.

❏ Do not use envelopes with adhesive surfaces on the aps or window envelopes.

❏ Avoid using envelopes that are too thin, as they may curl during printing.

Related Information

& “Printer Specications” on page 113

User's Guide

Loading Paper

Available Paper and Capacities

Epson recommends using genuine Epson paper to ensure high-quality printouts.

Genuine Epson Paper

Media Name Size Loading Capacity

(Sheets)

Epson Bright White Ink Jet Paper A4

Epson Premium Glossy Photo Paper

Epson Matte Paper-Heavyweight

Epson Photo Quality Ink Jet Paper

*1 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.

*2 Only printing from computer or smart device is available.

A4, 13×18 cm (5×7 in.), 16:9 wide size (102×181 mm), 10×15 cm (4×6 in.)

A4 20 -

A4 80 -

20 -

Manual 2-Sided Printing

✓

Note:

e availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.

Commercially Available Paper

Media Name Size Loading Capacity

(Sheets)

Manual 2-Sided Printing

Plain paper

Envelope

*1 Only printing from computer or smart device is available.

*2 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.

Letter

, A4, B5*1, A5*1, A6

Legal, User Dened

Envelope #10, Envelope DL, Envelope C6

Up to the line indicated by the triangle symbol on the

edge guide.

10 -

Related Information

& “Technical Support Web Site” on page 121

List of Paper Types

To obtain optimum printing results, select the paper type that suits the paper.

✓

+ 98 hidden pages