Epson EcoTank L380 User Manual

L380 User's Guide

Contents
L380 User's Guide .......................................................................................................................................	9
Product Basics ..........................................................................................................................................	10
Control Panel Buttons and Lights .......................................................................................................	10
Product Parts Locations .....................................................................................................................	10
Product Parts - Top........................................................................................................................	11
Product Parts - Inside ....................................................................................................................	13
Product Parts - Back......................................................................................................................	14
The Power Off and Sleep Timers .......................................................................................................	14
Changing the Power Off and Sleep Timer Settings - Windows......................................................	15
Changing the Power Off and Sleep Timer Settings - Mac..............................................................	16
Loading Paper ...........................................................................................................................................	18
Loading Paper for Documents ...........................................................................................................	18
Loading Paper for Photos ..................................................................................................................	21
Loading Envelopes ............................................................................................................................	23
Paper Loading Capacity .....................................................................................................................	26
Available Epson Papers .....................................................................................................................	27
Paper or Media Type Settings ............................................................................................................	27
Placing Originals on the Product .............................................................................................................	29
Placing Originals on the Scanner Glass .............................................................................................	29
Copying......................................................................................................................................................	31
Copying Documents or Photos...........................................................................................................	31
Printing from a Computer .........................................................................................................................	32
Printing with Windows ........................................................................................................................	32
Selecting Basic Print Settings - Windows ......................................................................................	33
Print Quality Options - Windows ...............................................................................................	35
Multi-Page Printing Options - Windows.....................................................................................	35
Selecting Double-sided Printing Settings - Windows .....................................................................	35
Double-sided Printing Options - Windows.................................................................................	37
Selecting Additional Layout and Print Options - Windows .............................................................	38
Custom Color Correction Options - Windows............................................................................	40

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Image Options and Additional Settings - Windows....................................................................	41
Header/Footer Settings - Windows ...........................................................................................	42
Selecting a Printing Preset - Windows...........................................................................................	43
Selecting Extended Settings - Windows ........................................................................................	44
Extended Settings - Windows ...................................................................................................	46
Printing Your Document or Photo - Windows.................................................................................	47
Checking Print Status - Windows..............................................................................................	49
Selecting Default Print Settings - Windows....................................................................................	49
Changing the Language of the Printer Software Screens .........................................................	50
Changing Automatic Update Options ............................................................................................	51
Printing on a Mac ...............................................................................................................................	52
Selecting Basic Print Settings - Mac ..............................................................................................	53
Print Quality Options - Mac .......................................................................................................	56
Print Options - Mac ...................................................................................................................	57
Selecting Page Setup Settings - Mac ............................................................................................	57
Selecting Print Layout Options - Mac.............................................................................................	58
Sizing Printed Images - Mac..........................................................................................................	59
Managing Color - Mac ...................................................................................................................	59
Color Matching and Color Options - Mac ..................................................................................	60
Printing Your Document or Photo - Mac ........................................................................................	61
Checking Print Status - Mac......................................................................................................	62
Selecting Printing Preferences - Mac ............................................................................................	63
Printing Preferences - Mac........................................................................................................	64
Cancelling Printing Using a Product Button........................................................................................	64
Scanning ....................................................................................................................................................	65
Starting a Scan...................................................................................................................................	65
Starting a Scan Using the Product Buttons....................................................................................	65
Changing Default Scan Job Settings ........................................................................................	65
Starting a Scan Using the Epson Scan 2 Icon ...............................................................................	66
Starting a Scan from a Scanning Program.....................................................................................	68
Scanning in Epson Scan 2 .................................................................................................................	70
Additional Scanning Settings - Main Settings Tab .........................................................................	73
Additional Scanning Settings - Advanced Settings Tab.................................................................	73

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Image Format Options...................................................................................................................	74
Refilling Ink ................................................................................................................................................	76
Ink Safety Precautions .......................................................................................................................	76
Check Ink Levels ................................................................................................................................	77
Disabling Special Offers with Windows .........................................................................................	78
Purchase Epson Ink ...........................................................................................................................	80
Ink Bottle Part Numbers.................................................................................................................	80
Refilling the Ink Tanks ........................................................................................................................	80
Adjusting Print Quality..............................................................................................................................	86
Print Head Maintenance.....................................................................................................................	86
Print Head Nozzle Check...............................................................................................................	86
Checking the Nozzles Using the Product Buttons.....................................................................	86
Checking the Nozzles Using a Computer Utility........................................................................	88
Print Head Cleaning ......................................................................................................................	89
Cleaning the Print Head Using the Product Buttons..................................................................	90
Cleaning the Print Head Using a Computer Utility.....................................................................	90
Power Ink Flushing ........................................................................................................................	93
Flushing the Ink Tubes Using a Computer Utility ......................................................................	93
Print Head Alignment .........................................................................................................................	95
Aligning the Print Head Using a Computer Utility...........................................................................	95
Cleaning the Paper Path ....................................................................................................................	97
Checking the Number of Sheets.........................................................................................................	98
Checking the Sheet Counter - Windows ........................................................................................	98
Checking the Sheet Counter - Mac................................................................................................	99
Cleaning and Transporting Your Product .............................................................................................	101
Cleaning Your Product .....................................................................................................................	101
Transporting Your Product ...............................................................................................................	101
Solving Problems ....................................................................................................................................	105
Checking for Software Updates........................................................................................................	105
Product Light Status .........................................................................................................................	106
Running a Product Check ................................................................................................................	107
Solving Setup Problems ...................................................................................................................	108

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Noise After Filling the Ink.............................................................................................................	108
Software Installation Problems ....................................................................................................	109
USB Connection Problems..........................................................................................................	109
Solving Copying Problems ...............................................................................................................	109
Product Makes Noise, But Nothing Copies..................................................................................	110
Copies are Cut Off .......................................................................................................................	110
Product Makes Noise When It Sits for a While.............................................................................	110
Solving Paper Problems...................................................................................................................	111
Paper Feeding Problems.............................................................................................................	111
Paper Jam Problems ...................................................................................................................	111
Paper Ejection Problems .............................................................................................................	112
Solving Problems Printing from a Computer.....................................................................................	113
Nothing Prints..............................................................................................................................	113
Product Icon Does Not Appear in Windows Taskbar ...................................................................	114
Printing is Slow ............................................................................................................................	114
Solving Page Layout and Content Problems....................................................................................	116
Inverted Image.............................................................................................................................	116
Too Many Copies Print ................................................................................................................	116
Blank Pages Print ........................................................................................................................	117
Incorrect Margins on Printout.......................................................................................................	117
Incorrect Characters Print............................................................................................................	118
Incorrect Image Size or Position..................................................................................................	118
Slanted Printout...........................................................................................................................	119
Solving Print Quality Problems.........................................................................................................	119
White or Dark Lines in Printout ....................................................................................................	120
Blurry or Smeared Printout ..........................................................................................................	120
Faint Printout or Printout Has Gaps .............................................................................................	122
Grainy Printout.............................................................................................................................	123
Incorrect Colors ...........................................................................................................................	124
Solving Scanning Problems .............................................................................................................	125
Scanning Software Does Not Operate Correctly .........................................................................	125
Cannot Start Epson Scan 2 .........................................................................................................	125
Solving Scanned Image Quality Problems .......................................................................................	126

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Image Consists of a Few Dots Only.............................................................................................	127
Line of Dots Appears in All Scanned Images...............................................................................	127
Straight Lines in an Image Appear Crooked ................................................................................	127
Image is Distorted or Blurry .........................................................................................................	128
Image Colors are Patchy at the Edges ........................................................................................	128
Image is Too Dark .......................................................................................................................	128
Back of Original Image Appears in Scanned Image ....................................................................	129
Ripple Patterns Appear in an Image ............................................................................................	129
Scanned Image Colors Do Not Match Original Colors.................................................................	129
Scanned Image Edges are Cropped ...........................................................................................	130
Uninstall Your Product Software.......................................................................................................	130
Uninstalling Product Software - Windows....................................................................................	130
Uninstalling Product Software - Mac............................................................................................	131
Where to Get Help............................................................................................................................	132
Technical Specifications ........................................................................................................................	135
Windows System Requirements ......................................................................................................	135
Mac System Requirements ..............................................................................................................	135
Paper Specifications ........................................................................................................................	136
Printable Area Specifications ...........................................................................................................	137
Scanning Specifications ...................................................................................................................	138
Ink Specifications .............................................................................................................................	139
Dimension Specifications .................................................................................................................	140
Electrical Specifications ...................................................................................................................	140
Environmental Specifications ...........................................................................................................	141
Interface Specifications ....................................................................................................................	141
Notices .....................................................................................................................................................	142
FCC Compliance Statement.............................................................................................................	142
Trademarks......................................................................................................................................	143
Copyright Notice...............................................................................................................................	143
A Note Concerning Responsible Use of Copyrighted Materials...................................................	144
Default Delay Times for Power Management for Epson Products ...............................................	144
Copyright Attribution....................................................................................................................	144

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L380 User's Guide

Welcome to the L380 User's Guide.

For a printable PDF copy of this guide, click here.

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Product Basics

See these sections to learn about the basic features of your product.

Control Panel Buttons and Lights

Product Parts Locations

The Power Off and Sleep Timers

Control Panel Buttons and Lights

1The power button and the power light

2The B&W copy button

3The color copy button

4The stop button

5Scan by pressing the B&W copy button and the color copy button simultaneously

6The paper light

7The ink light

Parent topic: Product Basics

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Top

Product Parts - Inside

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Product Parts - Back

Parent topic: Product Basics

Product Parts - Top

1Edge guide

2Sheet feeder

3Paper support and extension

4Feeder guard

5Output tray

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6 Control panel

1Document cover

2Scanner glass

Parent topic: Product Parts Locations

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Product Parts - Inside

1Scanner unit

2Ink tubes

3Ink tank unit

4Ink tanks

5Print head in home position

Parent topic: Product Parts Locations

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Product Parts - Back

1AC inlet

2USB port

Parent topic: Product Parts Locations

The Power Off and Sleep Timers

The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management begins, but increasing the time reduces the product's energy efficiency.

Changing the Power Off and Sleep Timer Settings - Windows

Changing the Power Off and Sleep Timer Settings - Mac

Parent topic: Product Basics

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Changing the Power Off and Sleep Timer Settings - Windows

You can use the printer software to change the time period before the product enters sleep mode or turns off automatically.

1.Make sure your product is turned on.

2.Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .

3.Select Printer Settings.

4.Click the Maintenance tab.

5.Click the Printer and Option Information button. You see this screen:

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6.Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting.

7.Click Send.

8.Select the time period you want before the product goes to sleep as the Sleep Timer setting.

9.Click Send.

10.Click OK to close the open program windows.

Parent topic: The Power Off and Sleep Timers

Changing the Power Off and Sleep Timer Settings - Mac

You can use the printer software to change the time period before the product enters sleep mode or turns off automatically.

1.Make sure your product is turned on.

2.In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select

Open Printer Utility.

3.Select Printer Settings.

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You see this window:

4.Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting.

5.Select the time period you want before the product goes to sleep as the Sleep Timer setting.

6.Click Apply.

7.Close the Printer Settings window.

Parent topic: The Power Off and Sleep Timers

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Loading Paper

Before you print, load paper for the type of printing you will do.

Loading Paper for Documents

Loading Paper for Photos

Loading Envelopes

Paper Loading Capacity

Available Epson Papers

Paper or Media Type Settings

Loading Paper for Documents

You can print documents on a variety of paper types and sizes.

1. Flip the feeder guard forward.

2. Pull up the paper support and its extension.

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3. Pull out the output tray and open the paper stopper.

Note: If you print on legal-size or longer paper, leave the paper stopper closed. 4. Slide the edge guide left.

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5.Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.

6. Slide the edge guide against the paper, but not too tightly.

7. Flip the feeder guard back.

Always follow these paper loading guidelines:

•Load only the recommended number of sheets.

•Load paper short edge first, no matter which way your document faces.

•Load letterhead or pre-printed paper top edge first.

•Do not load paper above the arrow mark inside the edge guide.

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•Check the paper package for any additional loading instructions.

•If you use paper with binder holes, load only one sheet at a time. Make sure the holes are only on the sides of the paper; do not load paper with holes at the top or bottom.

Parent topic: Loading Paper

Related references

Paper Loading Capacity

Loading Paper for Photos

You can print photos on a variety of paper types and sizes. 1. Flip the feeder guard forward.

2.Pull up the paper support and its extension.

3.Pull out the output tray and open the paper stopper.

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4. Slide the edge guide left.

5.Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.

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6. Slide the edge guide against the paper, but not too tightly.

7. Flip the feeder guard back.

Always follow these paper loading guidelines:

•Load only the recommended number of sheets.

•Load paper short edge first, no matter which way your photo faces.

•Do not load paper above the arrow mark inside the edge guide.

•Check the paper package for any additional loading instructions.

Parent topic: Loading Paper

Related references

Paper Loading Capacity

Loading Envelopes

You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]).

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1. Flip the feeder guard forward.

2.Pull up the paper support and its extension.

3.Pull out the output tray and open the paper stopper.

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4. Slide the edge guide left.

5.Load up to 10 envelopes against the right side. Load them printable side up and flap edge left.

6.Slide the edge guide against the envelopes, but not too tightly.

7. Flip the feeder guard back.

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Always follow these envelope loading guidelines:

•If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.

•Do not load envelopes above the arrow mark inside the edge guide.

•Do not load envelopes that are curled, folded, or too thin, or that have plastic windows.

Parent topic: Loading Paper

Related references

Paper Loading Capacity

Paper Loading Capacity

Paper type	Load up to this many sheets
Plain paper - Letter (8.5 × 11 inches [216 × 279 mm]), A4	Approx. 100 sheets*
(8.3 × 11.7 inches [210 × 297 mm]), Half Letter (5.5 × 8.5
inches [140 × 216 mm]), or A6 (4.1 × 5.8 inches
[105 × 148 mm]) **
Epson Bright White Paper **	80 sheets
Epson Presentation Paper Matte
Epson High Quality Ink Jet Paper
Epson Premium Presentation Paper Matte	20 sheets
Epson Premium Photo Paper Glossy
Plain paper - Legal (8.5 × 14 inches [216 × 356 mm])	1 sheet
User defined paper size of any type
Envelopes	10

*Based on paper weight of 17 lb (64 g/m2) to 24 lb (90 g/m2). Do not load paper above the arrow mark inside the edge guide.

**For manual two-sided printing, load up to 30 sheets.

Parent topic: Loading Paper

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Available Epson Papers

You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit epson.com.jm or call your nearest Epson sales office.

	Paper Type	Size		Part number	Sheet count
	Epson Bright White Paper	Letter (8.5 × 11 inches		S041586	500
		[216 × 279 mm])
	Epson High Quality Ink Jet Paper	Letter (8.5 × 11 inches		S041111	100
		[216 × 279 mm])
	Epson Premium Photo Paper Glossy	4 × 6 inches		S041808	40
		(102 × 152 mm)		S041727	100
		5 × 7 inches		S041464	20
		(127 × 178 mm)
		Letter (8.5 × 11 inches		S042183	25
		[216 × 279 mm])		S041667	50
	Epson Presentation Paper Matte	Letter (8.5 × 11 inches		S041062	100
		[216 × 279 mm])
	Epson Premium Presentation Paper	Letter (8.5 × 11 inches		S041257	50
	Matte	[216 × 279 mm])		S042180	100
	Note: Paper/media availability varies by country.
	Parent topic: Loading Paper
Paper or Media Type Settings
	For this paper		Select this paper Type or Media Type setting
	Plain paper		Plain Paper/Bright White Paper
	Epson High Quality Ink Jet Paper
	Epson Bright White Paper
	Epson Presentation Paper Matte

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For this paper	Select this paper Type or Media Type setting
Epson Premium Photo Paper Glossy	Premium Photo Paper Glossy
Epson Premium Presentation Paper Matte	Premium Presentation Paper Matte
Envelopes	Envelope

Parent topic: Loading Paper

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Placing Originals on the Product

Follow the instructions here to place your original documents or photos on the product.

Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it.

Placing Originals on the Scanner Glass

Placing Originals on the Scanner Glass

You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).

1. Open the document cover.

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2.Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner.

Note: You can place multiple originals on the scanner glass. Just make sure they are at least

0.2 inch (4.5 mm) away from the edge of the scanner glass and at least 0.8 inch (20 mm) away from each other.

3. Close the document cover gently to keep your original in place.

Parent topic: Placing Originals on the Product

Related topics

Copying

Scanning

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