Epson EcoTank L380 User Manual

L380 User's Guide

L380 User's Guide ....................................................................................................................................... 9

Product Basics .......................................................................................................................................... 10

Loading Paper ........................................................................................................................................... 18

Placing Originals on the Product ............................................................................................................. 29

Control Panel Buttons and Lights ....................................................................................................... 10

Product Parts Locations ..................................................................................................................... 10

Product Parts - Top........................................................................................................................ 11

Product Parts - Inside .................................................................................................................... 13

Product Parts - Back...................................................................................................................... 14

The Power Off and Sleep Timers ....................................................................................................... 14

Changing the Power Off and Sleep Timer Settings - Windows...................................................... 15

Changing the Power Off and Sleep Timer Settings - Mac.............................................................. 16

Loading Paper for Documents ........................................................................................................... 18

Loading Paper for Photos .................................................................................................................. 21

Loading Envelopes ............................................................................................................................ 23

Paper Loading Capacity ..................................................................................................................... 26

Available Epson Papers ..................................................................................................................... 27

Paper or Media Type Settings ............................................................................................................ 27

Placing Originals on the Scanner Glass ............................................................................................. 29

Copying ...................................................................................................................................................... 31

Copying Documents or Photos........................................................................................................... 31

Printing from a Computer ......................................................................................................................... 32

Printing with Windows ........................................................................................................................ 32

Selecting Basic Print Settings - Windows ...................................................................................... 33

Print Quality Options - Windows ............................................................................................... 35

Multi-Page Printing Options - Windows..................................................................................... 35

Selecting Double-sided Printing Settings - Windows ..................................................................... 35

Double-sided Printing Options - Windows................................................................................. 37

Selecting Additional Layout and Print Options - Windows ............................................................. 38

Custom Color Correction Options - Windows............................................................................ 40

Image Options and Additional Settings - Windows.................................................................... 41

Header/Footer Settings - Windows ........................................................................................... 42

Selecting a Printing Preset - Windows........................................................................................... 43

Selecting Extended Settings - Windows ........................................................................................ 44

Extended Settings - Windows ................................................................................................... 46

Printing Your Document or Photo - Windows................................................................................. 47

Checking Print Status - Windows.............................................................................................. 49

Selecting Default Print Settings - Windows.................................................................................... 49

Changing the Language of the Printer Software Screens ......................................................... 50

Changing Automatic Update Options ............................................................................................ 51

Printing on a Mac ............................................................................................................................... 52

Selecting Basic Print Settings - Mac .............................................................................................. 53

Print Quality Options - Mac ....................................................................................................... 56

Print Options - Mac ................................................................................................................... 57

Selecting Page Setup Settings - Mac ............................................................................................ 57

Selecting Print Layout Options - Mac............................................................................................. 58

Sizing Printed Images - Mac.......................................................................................................... 59

Managing Color - Mac ................................................................................................................... 59

Color Matching and Color Options - Mac .................................................................................. 60

Printing Your Document or Photo - Mac ........................................................................................ 61

Checking Print Status - Mac...................................................................................................... 62

Selecting Printing Preferences - Mac ............................................................................................ 63

Printing Preferences - Mac........................................................................................................ 64

Cancelling Printing Using a Product Button........................................................................................ 64

Scanning .................................................................................................................................................... 65

Starting a Scan................................................................................................................................... 65

Starting a Scan Using the Product Buttons.................................................................................... 65

Changing Default Scan Job Settings ........................................................................................ 65

Starting a Scan Using the Epson Scan 2 Icon ............................................................................... 66

Starting a Scan from a Scanning Program..................................................................................... 68

Scanning in Epson Scan 2 ................................................................................................................. 70

Additional Scanning Settings - Main Settings Tab ......................................................................... 73

Additional Scanning Settings - Advanced Settings Tab................................................................. 73

Image Format Options................................................................................................................... 74

Refilling Ink ................................................................................................................................................ 76

Ink Safety Precautions ....................................................................................................................... 76

Check Ink Levels ................................................................................................................................ 77

Disabling Special Offers with Windows ......................................................................................... 78

Purchase Epson Ink ........................................................................................................................... 80

Ink Bottle Part Numbers................................................................................................................. 80

Refilling the Ink Tanks ........................................................................................................................ 80

Adjusting Print Quality.............................................................................................................................. 86

Print Head Maintenance..................................................................................................................... 86

Print Head Nozzle Check............................................................................................................... 86

Checking the Nozzles Using the Product Buttons..................................................................... 86

Checking the Nozzles Using a Computer Utility........................................................................ 88

Print Head Cleaning ...................................................................................................................... 89

Cleaning the Print Head Using the Product Buttons.................................................................. 90

Cleaning the Print Head Using a Computer Utility..................................................................... 90

Power Ink Flushing ........................................................................................................................ 93

Flushing the Ink Tubes Using a Computer Utility ...................................................................... 93

Print Head Alignment ......................................................................................................................... 95

Aligning the Print Head Using a Computer Utility........................................................................... 95

Cleaning the Paper Path .................................................................................................................... 97

Checking the Number of Sheets......................................................................................................... 98

Checking the Sheet Counter - Windows ........................................................................................ 98

Checking the Sheet Counter - Mac................................................................................................ 99

Cleaning and Transporting Your Product ............................................................................................. 101

Cleaning Your Product ..................................................................................................................... 101

Transporting Your Product ............................................................................................................... 101

Solving Problems .................................................................................................................................... 105

Checking for Software Updates........................................................................................................ 105

Product Light Status ......................................................................................................................... 106

Running a Product Check ................................................................................................................ 107

Solving Setup Problems ................................................................................................................... 108

Noise After Filling the Ink............................................................................................................. 108

Software Installation Problems .................................................................................................... 109

USB Connection Problems.......................................................................................................... 109

Solving Copying Problems ............................................................................................................... 109

Product Makes Noise, But Nothing Copies.................................................................................. 110

Copies are Cut Off ....................................................................................................................... 110

Product Makes Noise When It Sits for a While............................................................................. 110

Solving Paper Problems................................................................................................................... 111

Paper Feeding Problems............................................................................................................. 111

Paper Jam Problems ................................................................................................................... 111

Paper Ejection Problems ............................................................................................................. 112

Solving Problems Printing from a Computer..................................................................................... 113

Nothing Prints.............................................................................................................................. 113

Product Icon Does Not Appear in Windows Taskbar ................................................................... 114

Printing is Slow ............................................................................................................................ 114

Solving Page Layout and Content Problems.................................................................................... 116

Inverted Image............................................................................................................................. 116

Too Many Copies Print ................................................................................................................ 116

Blank Pages Print ........................................................................................................................ 117

Incorrect Margins on Printout....................................................................................................... 117

Incorrect Characters Print............................................................................................................ 118

Incorrect Image Size or Position.................................................................................................. 118

Slanted Printout........................................................................................................................... 119

Solving Print Quality Problems......................................................................................................... 119

White or Dark Lines in Printout .................................................................................................... 120

Blurry or Smeared Printout .......................................................................................................... 120

Faint Printout or Printout Has Gaps ............................................................................................. 122

Grainy Printout............................................................................................................................. 123

Incorrect Colors ........................................................................................................................... 124

Solving Scanning Problems ............................................................................................................. 125

Scanning Software Does Not Operate Correctly ......................................................................... 125

Cannot Start Epson Scan 2 ......................................................................................................... 125

Solving Scanned Image Quality Problems ....................................................................................... 126

Image Consists of a Few Dots Only............................................................................................. 127

Line of Dots Appears in All Scanned Images............................................................................... 127

Straight Lines in an Image Appear Crooked ................................................................................ 127

Image is Distorted or Blurry ......................................................................................................... 128

Image Colors are Patchy at the Edges ........................................................................................ 128

Image is Too Dark ....................................................................................................................... 128

Back of Original Image Appears in Scanned Image .................................................................... 129

Ripple Patterns Appear in an Image ............................................................................................ 129

Scanned Image Colors Do Not Match Original Colors................................................................. 129

Scanned Image Edges are Cropped ........................................................................................... 130

Uninstall Your Product Software....................................................................................................... 130

Uninstalling Product Software - Windows.................................................................................... 130

Uninstalling Product Software - Mac............................................................................................ 131

Where to Get Help............................................................................................................................ 132

Technical Specifications ........................................................................................................................ 135

Windows System Requirements ...................................................................................................... 135

Mac System Requirements .............................................................................................................. 135

Paper Specifications ........................................................................................................................ 136

Printable Area Specifications ........................................................................................................... 137

Scanning Specifications ................................................................................................................... 138

Ink Specifications ............................................................................................................................. 139

Dimension Specifications ................................................................................................................. 140

Electrical Specifications ................................................................................................................... 140

Environmental Specifications ........................................................................................................... 141

Interface Specifications .................................................................................................................... 141

Notices ..................................................................................................................................................... 142

FCC Compliance Statement............................................................................................................. 142

Trademarks...................................................................................................................................... 143

Copyright Notice............................................................................................................................... 143

A Note Concerning Responsible Use of Copyrighted Materials................................................... 144

Default Delay Times for Power Management for Epson Products ............................................... 144

Copyright Attribution.................................................................................................................... 144

L380 User's Guide

Welcome to the L380 User's Guide.

For a printable PDF copy of this guide, click here.

Product Basics

See these sections to learn about the basic features of your product.

Control Panel Buttons and Lights Product Parts Locations The Power Off and Sleep Timers

Control Panel Buttons and Lights

The power button and the power light

The B&W copy button

3 The color copy button

The stop button

Scan by pressing the B&W copy button and the color copy button simultaneously

The paper light

The ink light

Parent topic: Product Basics

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Top Product Parts - Inside

Product Parts - Back

Parent topic: Product Basics

Product Parts - Top

1 Edge guide

2 Sheet feeder

3 Paper support and extension

4 Feeder guard

5 Output tray

6 Control panel

1 Document cover

2 Scanner glass

Parent topic: Product Parts Locations

Product Parts - Inside

1 Scanner unit

2 Ink tubes

3 Ink tank unit

4 Ink tanks

5 Print head in home position

Parent topic: Product Parts Locations

Product Parts - Back

1 AC inlet

2 USB port

Parent topic: Product Parts Locations

The Power Off and Sleep Timers

The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management begins, but increasing the time reduces the product's energy efficiency.

Changing the Power Off and Sleep Timer Settings - Windows Changing the Power Off and Sleep Timer Settings - Mac

Parent topic: Product Basics

Changing the Power Off and Sleep Timer Settings - Windows

You can use the printer software to change the time period before the product enters sleep mode or turns off automatically.

1. Make sure your product is turned on.

2. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .

3. Select Printer Settings.

4. Click the Maintenance tab.

5. Click the Printer and Option Information button.

You see this screen:

6. Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting.

7. Click Send.

8. Select the time period you want before the product goes to sleep as the Sleep Timer setting.

9. Click Send.

10. Click OK to close the open program windows.

Parent topic: The Power Off and Sleep Timers

Changing the Power Off and Sleep Timer Settings - Mac

You can use the printer software to change the time period before the product enters sleep mode or turns off automatically.

1. Make sure your product is turned on.

2. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or

Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.

3. Select Printer Settings.

You see this window:

4. Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting.

5. Select the time period you want before the product goes to sleep as the Sleep Timer setting.

6. Click Apply.

7. Close the Printer Settings window.

Parent topic: The Power Off and Sleep Timers

Loading Paper

Before you print, load paper for the type of printing you will do.

Loading Paper for Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings

Loading Paper for Documents

You can print documents on a variety of paper types and sizes.

1. Flip the feeder guard forward.

2. Pull up the paper support and its extension.

3. Pull out the output tray and open the paper stopper.

Note: If you print on legal-size or longer paper, leave the paper stopper closed.

4. Slide the edge guide left.

5. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.

6. Slide the edge guide against the paper, but not too tightly.

7. Flip the feeder guard back.

Always follow these paper loading guidelines:

• Load only the recommended number of sheets.

• Load paper short edge first, no matter which way your document faces.

• Load letterhead or pre-printed paper top edge first.

• Do not load paper above the arrow mark inside the edge guide.

• Check the paper package for any additional loading instructions.

• If you use paper with binder holes, load only one sheet at a time. Make sure the holes are only on the

sides of the paper; do not load paper with holes at the top or bottom.

Parent topic: Loading Paper

Related references

Paper Loading Capacity

Loading Paper for Photos

You can print photos on a variety of paper types and sizes.

1. Flip the feeder guard forward.

2. Pull up the paper support and its extension.

3. Pull out the output tray and open the paper stopper.

4. Slide the edge guide left.

6. Slide the edge guide against the paper, but not too tightly.

7. Flip the feeder guard back.

Always follow these paper loading guidelines:

• Load only the recommended number of sheets.

• Load paper short edge first, no matter which way your photo faces.

• Do not load paper above the arrow mark inside the edge guide.

• Check the paper package for any additional loading instructions.

Parent topic: Loading Paper

Related references

Paper Loading Capacity

Loading Envelopes

You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]).

1. Flip the feeder guard forward.

2. Pull up the paper support and its extension.

3. Pull out the output tray and open the paper stopper.

4. Slide the edge guide left.

5. Load up to 10 envelopes against the right side. Load them printable side up and flap edge left.

6. Slide the edge guide against the envelopes, but not too tightly.

7. Flip the feeder guard back.

Always follow these envelope loading guidelines:

• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one

envelope at a time.

• Do not load envelopes above the arrow mark inside the edge guide.

• Do not load envelopes that are curled, folded, or too thin, or that have plastic windows.

Parent topic: Loading Paper

Related references

Paper Loading Capacity

Paper type Load up to this many sheets

Plain paper - Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), Half Letter (5.5 × 8.5 inches [140 × 216 mm]), or A6 (4.1 × 5.8 inches [105 × 148 mm]) **

Epson Bright White Paper **

Epson Presentation Paper Matte

Epson High Quality Ink Jet Paper

Epson Premium Presentation Paper Matte

Epson Premium Photo Paper Glossy

Plain paper - Legal (8.5 × 14 inches [216 × 356 mm])

User defined paper size of any type

Envelopes 10

* Based on paper weight of 17 lb (64 g/m2) to 24 lb (90 g/m2). Do not load paper above the arrow mark inside the edge guide.

** For manual two-sided printing, load up to 30 sheets.

Parent topic: Loading Paper

Approx. 100 sheets*

80 sheets

20 sheets

1 sheet

Available Epson Papers

You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit epson.com.jm or call your nearest Epson sales office.

Paper Type Size Part number Sheet count

Epson Bright White Paper Letter (8.5 × 11 inches

[216 × 279 mm])

Epson High Quality Ink Jet Paper Letter (8.5 × 11 inches

[216 × 279 mm])

Epson Premium Photo Paper Glossy 4 × 6 inches

(102 × 152 mm)

5 × 7 inches (127 × 178 mm)

Letter (8.5 × 11 inches [216 × 279 mm])

Epson Presentation Paper Matte Letter (8.5 × 11 inches

[216 × 279 mm])

Epson Premium Presentation Paper Matte

Note: Paper/media availability varies by country.

Parent topic: Loading Paper

Letter (8.5 × 11 inches [216 × 279 mm])

S041586 500

S041111 100

S041808

S041727

S041464 20

S042183

S041667

S041062 100

S041257

S042180

100

Paper or Media Type Settings

For this paper Select this paper Type or Media Type setting

Plain paper

Epson High Quality Ink Jet Paper

Epson Bright White Paper

Epson Presentation Paper Matte

Plain Paper/Bright White Paper

For this paper Select this paper Type or Media Type setting

Epson Premium Photo Paper Glossy Premium Photo Paper Glossy

Epson Premium Presentation Paper Matte Premium Presentation Paper Matte

Envelopes Envelope

Parent topic: Loading Paper

Placing Originals on the Product

Follow the instructions here to place your original documents or photos on the product.

Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it.

Placing Originals on the Scanner Glass

You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).

1. Open the document cover.

2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner.

Note: You can place multiple originals on the scanner glass. Just make sure they are at least

0.2 inch (4.5 mm) away from the edge of the scanner glass and at least 0.8 inch (20 mm) away from each other.

3. Close the document cover gently to keep your original in place.

Parent topic: Placing Originals on the Product

Related topics

Copying Scanning

Copying

See the information here to copy documents or photos using your product.

Note: Copies may not be exactly the same size as your originals.

Copying Documents or Photos

You can copy color or black-and-white documents or photos onto plain paper.

1. Place your original document or photo on the product.

2. Load plain paper in the product.

3. Do one of the following to start copying:

• To copy a black-and-white document or photo, press the B&W copy button.

• To copy a color document or photo, press the color copy button.

• To make more than one copy, repeatedly press the B&W copy button or the color copy

button for the number of copies you need (up to 20 copies). For example, to make 4 copies, press the button four times. Make sure you press the button in intervals of less than one second.

• To copy in draft mode, press and hold the B&W copy button or the color copy button, then

press the stop button within 3 seconds.

The product scans and prints your copy.

Note: To cancel copying, press the stop button.

Parent topic: Copying

Related tasks

Placing Originals on the Scanner Glass

Related topics

Loading Paper

Printing from a Computer

Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet.

Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.

Printing with Windows Printing on a Mac Cancelling Printing Using a Product Button

Related tasks

Checking for Software Updates

Printing with Windows

You can print with your product using any Windows application, as described in these sections.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.

Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows Selecting Extended Settings - Windows Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows Changing Automatic Update Options

Parent topic: Printing from a Computer

Selecting Basic Print Settings - Windows

Select the basic settings for the document or photo you want to print.

1. Open a photo or document for printing.

2. Select the print command in your application.

Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details.

3. If necessary, select your product name as the printer you want to use.

Note: You may also need to select Properties or Preferences to view your print settings.

You see the Main tab of your printer settings window:

4. Select the size of the paper you loaded as the Document Size setting.

Note: You can also select the User-Defined setting to create a custom paper size.

5. Select the orientation of your document.

Note: If you are printing an envelope, select Landscape.

6. Select the type of paper you loaded as the Paper Type setting.

Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

7. Select the Quality setting that matches the print quality you want to use.

8. Select a Color option:

• To print a color document or photo, select the Color setting.

• To print text and graphics in black or shades of gray, select the Black/Grayscale setting.

9. To print on both sides of the paper, select a 2-Sided Printing option and select the settings you want.

10. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select one of the settings in the Multi-Page menu and select the printing options you want.

11. To print multiple copies and arrange their print order, select the Copies options.

12. To preview your job before printing, select Print Preview.

13. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite.

14. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu (printing will be slower).

Print Quality Options - Windows Multi-Page Printing Options - Windows

Parent topic: Printing with Windows

Related references

Paper or Media Type Settings

Related tasks

Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows

Print Quality Options - Windows

You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen.

Draft

For draft printing on plain paper.

Standard

For everyday text and image printing.

High

For photos and graphics with high print quality.

More Settings

Opens a window that lets you choose among levels of speed and quality.

Parent topic: Selecting Basic Print Settings - Windows

Multi-Page Printing Options - Windows

You can select any of the available options in the Multi-Page menu to set up your multi-page print job.

2-Up and 4-Up

Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options.

2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster

Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.

Parent topic: Selecting Basic Print Settings - Windows

Selecting Double-sided Printing Settings - Windows

You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab.

Note: You will need to print one side and flip the paper over manually to print the other side.

Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen.

1. Select one of the following options for 2-Sided Printing:

• Manual (Long-edge binding) to print your double-sided print job by printing one side and

prompting you to flip the paper over on the long edge to print the other side.

• Manual (Short-edge binding) to print your double-sided print job by printing one side and

prompting you to flip the paper over on the short edge to print the other side.

2. Click the Settings button.

You see a window like this:

3. Select the double-sided printing options you want to use.

4. Click OK to return to the Main tab.

5. Print a test copy of your double-sided document to test the selected settings.

6. Follow any instructions displayed on the screen during printing.

Note: The surface of the paper may smear during double-sided printing. Make sure the ink has dried before reloading the paper.

Double-sided Printing Options - Windows

Parent topic: Printing with Windows

Double-sided Printing Options - Windows

You can select any of the available options on the Binding Settings window to set up your double-sided print job.

Binding Edge Options

Select a setting that orients double-sided print binding in the desired direction.

Binding Margin Options

Select options that define a wider margin to allow for binding.

Booklet

Select the Booklet checkbox to print double-sided pages as a booklet.

Parent topic: Selecting Double-sided Printing Settings - Windows

Selecting Additional Layout and Print Options - Windows

You can select a variety of additional layout and printing options for your document or photo on the More Options tab.

1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options:

• Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your

document or photo as the Document Size setting, and the size of your paper as the Output Paper setting. If you want to center your image on the paper, select the Center option.

• Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage.

Select the percentage in the % menu.

2. Select one of the following Color Correction options:

• Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation

for your image.

• Select Custom and click the Advanced button to manually adjust the color correction settings or

turn off color management in your printer software.

• Select Image Options to access additional settings for improving printed images.

3. To add the following features, click the Watermark Features button:

• Watermark: adds a visible watermark to your printout

Note: Click the Add/Delete button to create your own watermark, and click the Settings button to customize the watermark.

• Header/Footer: adds information such as the date and time to the top or bottom of your printout

Note: Click the Settings button to customize the text and location of the header or footer.

4. Select any of the Additional Settings options to customize your print.

Custom Color Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows

Parent topic: Printing with Windows

Custom Color Correction Options - Windows

You can select any of the available options in the Color Correction window to customize the image colors for your print job.

Color Controls

Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting.

Fix Photo

Improves the color, contrast, and sharpness of flawed photos.

Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects.

ICM

Lets you manage color using installed color printing profiles.

No Color Adjustment

Turns off color management in your printer software so you can manage color using only your application software.

Parent topic: Selecting Additional Layout and Print Options - Windows

Image Options and Additional Settings - Windows

You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.

Image Options

Emphasize Text

Adjusts the weight of printed text to increase readability.

Emphasize Thin Lines

Adjusts the weight of printed lines to increase visibility.

Edge Smoothing

Smooths jagged edges in low-resolution images such as screen captures or images from the Web.

Fix Red-Eye

Reduces or removes red-eye in photos.

Print Text in Black

Prints colored text in black.

For Color Text

Prints colored text on a background pattern or underlined.

For Color Graphs and Images

Prints colored graphics and images with overlay patterns.

For Color Text, Graphs, and Images

Prints colored text, graphics, and images with overlay patterns.

Enhancement Options

Specifies Color Universal Print enhancement settings for text, graphics, and images.

Additional Settings Options

Rotate 180º

Prints the image rotated 180º from its original orientation.

High Speed

Speeds up printing but may reduce print quality.

Mirror Image

Flips the printed image left to right.

Parent topic: Selecting Additional Layout and Print Options - Windows

Header/Footer Settings - Windows

You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.

Note: These settings are not saved with your document.

You can select to print the following information:

• User Name

• Computer Name

• Date

• Date/Time

• Collate Number (copy number)

Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.

Parent topic: Selecting Additional Layout and Print Options - Windows

Selecting a Printing Preset - Windows

For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab.

Note: You can create your own preset by clicking the Add/Remove Presets button.

1. Click the Main or More Options tab.

You see the available Printing Presets on the left:

2. Place your cursor over one of the Printing Presets to view its list of settings.

3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.

4. To choose a preset for printing, select it.

5. Click OK.

Parent topic: Printing with Windows

Selecting Extended Settings - Windows

You can select additional settings that apply to all the print jobs you send to your product.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .

2. Select Printer Settings.

3. Click the Maintenance tab.

You see the maintenance options:

4. Click the Extended Settings button.

You see this window:

5. Select any of the extended settings to customize your print.

6. Click OK to close the Extended Settings window.

7. Click OK to close the printer software window.

Extended Settings - Windows

Parent topic: Printing with Windows

Extended Settings - Windows

You can select from these settings on the Extended Settings window.

Show Progress Meter

Displays the progress of print jobs as they are being printed.

Enable EPSON Status Monitor 3

Enables product monitoring for ink and paper supplies and other issues.

Separator Page

Before each document, prints a separator page containing the title, user, date, and time.

Always Spool RAW Datatype

Increases print speed and may solve other printing problems.

Page Rendering Mode

Increases print speed when printing is extremely slow or the print head stops during printing.

Print as Bitmap

Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.

Skip Blank Page

Ensures that your product does not print pages that contain no text or images.

Change Standard Resolution

Reduces the resolution of print data to correct printing problems.

Refine screening pattern

Prints graphics with a finer screening pattern.

Allow Applications to Perform ICM Color Matching

Allows applications to perform ICM color matching.

Always Use the Driver's Paper Source Setting

Prints using the paper source setting in the printer driver, rather than the setting in your application.

Parent topic: Selecting Extended Settings - Windows

Printing Your Document or Photo - Windows

Once you have selected your print settings, you are ready to save your settings and print.

1. Click OK to save your settings.

You see your application's Print window, such as this one:

2. Click OK or Print to start printing.

Checking Print Status - Windows

Parent topic: Printing with Windows

Checking Print Status - Windows

During printing, you see this window showing the progress of your print job. It allows you to control printing.

• To cancel printing, click Cancel.

• To see print jobs lined up for printing, click Print Queue.

Parent topic: Printing Your Document or Photo - Windows

Selecting Default Print Settings - Windows

When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .

2. Select Printer Settings.

You see the printer settings window:

3. Select the print settings you want to use as defaults in all your Windows programs.

4. Click OK.

These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

Changing the Language of the Printer Software Screens

Parent topic: Printing with Windows

Changing the Language of the Printer Software Screens

You can change the language used on the Windows printer software screens.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .

2. Select Printer Settings.

You see the printer settings window.

3. Click the Maintenance tab.

You see the maintenance options:

4. Select the language you want to use as the Language setting.

5. Click OK to close the printer software window.

The printer software screens appear in the language you selected the next time you access them.

Parent topic: Selecting Default Print Settings - Windows

Changing Automatic Update Options

Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .

2. Select Software Update Settings.

You see this window:

3. Do one of the following:

• To change how often the software checks for updates, select a setting in the Check every menu.

• To disable the automatic update feature, select the Never option.

4. Click OK to exit.

Note: If you choose to disable the automatic update feature, you can check for updates manually.

Parent topic: Printing with Windows

Related tasks

Checking for Software Updates

Printing on a Mac

You can print with your product using any Mac printing program, as described in these sections.

Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website.

Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Sizing Printed Images - Mac Managing Color - Mac Printing Your Document or Photo - Mac Selecting Printing Preferences - Mac

Parent topic: Printing from a Computer

Related tasks

Checking for Software Updates

Selecting Basic Print Settings - Mac

Select the basic settings for the document or photo you want to print.

1. Open a photo or document for printing.

2. Select the print command in your application.

Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details.

3. Select your product as the Printer setting.

4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window.

You see the expanded printer settings window for your product:

Note: The print window may look different, depending on your version of the Mac operating system and the application you are using.

5. Select the Copies and Pages settings as necessary.

Note: If you do not see these settings in the print window, check for them in your application before printing.

6. Select the page setup options: Paper Size and Orientation.

Note: If you do not see these settings in the print window, check for them in your application before

printing. They may be accessible by selecting Page Setup from the File menu.

7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application.

8. Select Print Settings from the pop-up menu.

You see these settings:

9. Select the type of paper you loaded as the Media Type setting.

Note: The setting may not exactly match the name of your paper. Check the paper type settings list

for details.

10. Select the Print Quality setting you want to use.

11. Select any of the available print options.

Print Quality Options - Mac Print Options - Mac

Parent topic: Printing on a Mac

Related references

Paper or Media Type Settings

Related tasks

Selecting Page Setup Settings - Mac Printing Your Document or Photo - Mac

Print Quality Options - Mac

You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen.

Fast Economy

For the fastest printing with draft quality.

Economy

For fast printing with reduced quality.

Normal

For everyday text and image printing.

Fine

For text and graphics with good quality and print speed.

Quality

For photos and graphics with good quality and print speed.

High Quality

For photos and graphics with high print quality.

Parent topic: Selecting Basic Print Settings - Mac

Print Options - Mac

You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen.

Grayscale

Prints text and graphics in black or shades of gray.

Mirror Image

Lets you flip the printed image horizontally.

Parent topic: Selecting Basic Print Settings - Mac

Selecting Page Setup Settings - Mac

Depending on your application, you may be able to select the paper size and orientation settings from the print window.

Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu.

1. Select the size of the paper you loaded as the Paper Size setting.

2. Select the orientation of your document or photo as shown in the print window.

Note: If you are printing an envelope, select the icon.

Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the

pop-up menu and selecting a scaling option.

Parent topic: Printing on a Mac

Selecting Print Layout Options - Mac

You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window.

• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet

pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.

• To print borders around each page on the sheet, select a line setting from the Border pop-up menu.

• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.

Parent topic: Printing on a Mac

Sizing Printed Images - Mac

You can adjust print order and the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window.

• To print only selected pages in a multi-page document, select an option from the Pages to Print pop-

up menu.

• To adjust the order in which pages are printed, select an option from the Page Order pop-up menu.

• To scale the image to fit on a specific paper size, select the Scale to fit paper size checkbox and

select a paper size from the Destination Paper Size pop-up menu.

Parent topic: Printing on a Mac

Managing Color - Mac

You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout, or turn off color management in your printer software.

1. Select Color Matching from the pop-up menu in the print window.

2. Select one of the available options.

3. Select Color Options from the pop-up menu in the print window.

Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu.

4. Select one of the available options.

Color Matching and Color Options - Mac

Parent topic: Printing on a Mac

Color Matching and Color Options - Mac

You can select from these settings on the Color Matching and Color Options menus.

Color Matching Settings

EPSON Color Controls

Lets you manage color using controls in your printer software or turn off color management.

ColorSync

Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window.

Color Options Settings

Manual Settings

Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove redeye in photos. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting.

Fix Photo

Improves the color, contrast, and sharpness of flawed photos. Click the arrow next to Advanced Settings and select the Fix Red-Eye setting to reduce or remove red-eye in photos.

Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include

faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects.

Off (No Color Adjustment)

Turns off color management in your printer software so you can manage color using only your application software.

Note: An ICC profile is required if color management is turned off.

Parent topic: Managing Color - Mac

Printing Your Document or Photo - Mac

Once you have selected your print settings, you are ready to print.

Click Print at the bottom of the print window.

Checking Print Status - Mac

Parent topic: Printing on a Mac

Checking Print Status - Mac

During printing, you can view the progress of your print job and control printing.

1. Click the printer icon when it appears in the Dock.

You see the print status window:

2. Select the following options as necessary:

• To cancel printing, click the print job and click or Delete.

• To pause a print job, click the print job and click or Hold. To resume a print job, click the

paused print job and click or Resume.

• To pause printing for all queued print jobs, click Pause or Pause Printer.

• To display other printer information, click Settings.

Parent topic: Printing Your Document or Photo - Mac

Selecting Printing Preferences - Mac

You can select printing preferences that apply to all the print jobs you send to your product.

1. In the Apple menu or the Dock, select System Preferences.

2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies.

3. Select Driver or Options.

You see a screen like this:

4. Select any of the available printing preferences.

5. Click OK.

Printing Preferences - Mac

Parent topic: Printing on a Mac

Printing Preferences - Mac

You can select from these settings on the Options or Driver tab.

Skip Blank Page

Ensures that your product does not print pages that contain no text or images.

Quiet Mode

Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or Media Type setting.

High Speed Printing

Speeds up printing but may reduce print quality.

Warning Notifications

Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.

Establish bidirectional communication

Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool.

Parent topic: Selecting Printing Preferences - Mac

Cancelling Printing Using a Product Button

If you need to cancel printing, press the stop button on your product.

Parent topic: Printing from a Computer

Scanning

You can scan your originals and save them as digital files.

Starting a Scan Scanning in Epson Scan 2

Starting a Scan

After placing your originals on your product for scanning, start scanning using one of these methods.

Starting a Scan Using the Product Buttons Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program

Parent topic: Scanning

Starting a Scan Using the Product Buttons

You can scan an image and save it as a PDF using your product's control panel buttons.

1. Make sure you installed the product software and connected the product to your computer.

2. Press the B&W copy button and the color copy button at the same time.

Your original is scanned and saved as a PDF on your computer.

Changing Default Scan Job Settings

Parent topic: Starting a Scan

Related tasks

Scanning in Epson Scan 2

Changing Default Scan Job Settings

You can view or change the default scan job settings your product uses when you scan to your computer. You do this using the Event Manager program.

1. Do one of the following to open Event Manager:

• Windows 10: Click and select EPSON Software > Event Manager.

• Windows 8.x: Navigate to the Apps screen and select Event Manager.

• Windows (other versions): Click or Start > All Programs or Programs > EPSON Software

> Event Manager.

• Mac: Open the Applications folder, click Epson Software, and select Event Manager.

2. Open the Scanner (Windows) or Select Scanner (Mac) drop-down list and select your product, if necessary.

3. Click Make Job Settings.

4. Open the Edit Job Settings drop-down list and select the scan job settings you want to view or change.

5. Change the settings as necessary.

6. Click OK.

7. Click Close to close the Event Manager window.

Parent topic: Starting a Scan Using the Product Buttons

Starting a Scan Using the Epson Scan 2 Icon

You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file.

• Windows 10: Click and select EPSON > Epson Scan 2.

• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2.

• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON

> Epson Scan 2 > Epson Scan 2.

• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.

You see an Epson Scan 2 window like this:

Parent topic: Starting a Scan

Related tasks

Scanning in Epson Scan 2

Starting a Scan from a Scanning Program

You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program.

1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.)

2. Select your product.

Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source option, choose it and select your product. With Windows, do not select a WIA option

for your product; it will not work correctly.

You see an Epson Scan 2 window like this:

Parent topic: Starting a Scan

Related tasks

Scanning in Epson Scan 2

Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.

1. Start Epson Scan 2.

You see this window:

2. Select the Mode setting that matches the type of original you are scanning.

3. Select the Document Source setting that matches where you placed your original.

4. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom size, if necessary.

5. Select the image type of your original and how you want it scanned as the Image Type setting.

6. Select the Resolution setting you want to use for your scan.

7. Click the Preview button.

Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window.

8. Click the Advanced Settings tab and select any settings that you want to use.

9. Select the format in which you want to save your scanned file as the Image Format setting. If necessary, select Options and select any desired format options.

10. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to modify the file name settings.

11. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder.

12. Click Scan.

The product scans your original and saves the scanned file in the location you specified.

Additional Scanning Settings - Main Settings Tab Additional Scanning Settings - Advanced Settings Tab Image Format Options

Parent topic: Scanning

Additional Scanning Settings - Main Settings Tab

You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.

Dual Image Output

Scans the original image twice using different output settings (Windows only).

After Scanning Option

When scanning multi-page originals, lets you add additional pages or add and edit the pages in a job and save all of the scanned pages as one file.

Note: You must select a file format that supports multi-page such as PDF or Multi-TIFF.

Parent topic: Scanning in Epson Scan 2

Additional Scanning Settings - Advanced Settings Tab

You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.

Text Enhancement

Sharpens the appearance of letters in text documents.

Auto Area Segmentation

Makes black and white images clearer and text recognition more accurate by separating the text from the graphics.

Threshold

Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs.

Color Enhance

Enhances the shades of the color you select in the scanned image. This setting is available only if you select Grayscale or Black & White as the Image Type setting.

Brightness

Adjusts the overall lightness and darkness of the scanned image.

Contrast

Adjusts the difference between the light and dark areas of the overall scanned image.

Gamma

Adjusts the midtone density of the scanned image.

Unsharp Mask

Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.

Descreening

Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.)

Edge Fill

Corrects shadowing around the edges of the image by filling the shadows with black or white.

Correct Document Skew

Corrects skewed originals, image contents, or both.

Parent topic: Scanning in Epson Scan 2

Image Format Options

You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.

Bitmap (*.bmp)

A standard image file format for most Windows programs.

JPEG (*.jpg)

An image format that lets you highly compress image data. However, the higher the compression, the lower the image quality. (The TIFF format is recommended when you need to modify or retouch your scanned image.)

PNG (*.png)

An image format that does not lose quality during editing.

TIFF (*.tif)

A file format created for exchanging data between many programs, such as graphic and DTP software.

Multi-TIFF (*.tif)

A TIFF file format when multiple pages are saved to the same file, allowing you to edit the images using a compatible program.

PDF (*.pdf)

A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or other programs. You can save multi-page documents in one PDF file.

Searchable PDF (*.pdf)

A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or other programs. You can save multi-page documents in one PDF file. Recognized text in the scanned document can be searched.

Parent topic: Scanning in Epson Scan 2

Refilling Ink

When the ink level is below the lower line on an ink tank, you need to refill it.

Before checking the ink level or refilling an ink tank as described here, be sure to read the ink safety precautions.

Caution: If the ink level is below the lower line on the ink tank, fill it to the upper line on the ink tank. Continued use of the product when the ink level is below the lower line on the tank could damage the product.

Ink Safety Precautions Check Ink Levels Purchase Epson Ink Refilling the Ink Tanks

Ink Safety Precautions

Ink Handling Precautions

• Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or

handle the ink bottles and bottle caps.

• Do not tilt or shake an ink bottle after opening it; otherwise, ink may leak.

• If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them

immediately with water. If ink gets into your mouth, spit it out immediately.

Ink Refilling Precautions

• Use ink bottles with the correct part number for this product.

• The use of non-Epson ink may cause damage that is not covered by Epson’s warranty, and under

certain circumstances, may cause erratic product behavior.

• This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled

with ink. If ink gets on your clothes or belongings, it may not come off.

• Do not open the ink bottle package until you are ready to fill an ink tank. Ink bottles are vacuum

packed to maintain reliability. If you leave an ink bottle unpacked for a long time before using it, print quality may be affected.

• If the ink level is below the lower line on the ink tank, refill the ink. Continued use of the product when

the ink level is below the lower line on the ink tank could damage the product.

• Epson recommends filling all ink tanks to the upper line when the product is not operating to reset the

ink levels.

• Epson recommends filling all ink tanks to the upper line when the product is not operating.

• After bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for

at least three hours before using it.

• Store ink bottles in a cool, dark place.

• Store the ink bottles in the same environment as the product. When storing or transporting an opened

ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when you transport the bottle.

Ink Bottle and Ink Tank Information

• To maintain optimum print head performance, some ink is consumed from all ink tanks during printing

and when performing maintenance operations, such as cleaning the print head.

• The ink bottles may contain recycled materials, but this does not affect product function or

performance.

• When printing in monochrome or grayscale, color ink may be used instead of black ink, depending on

the paper type or print quality settings. This is because a mixture of color inks is used to create black.

Parent topic: Refilling Ink

Check Ink Levels

To confirm the actual ink remaining, visually check the ink levels in the product’s ink tanks. Make sure the ink levels are above the lower lines on the ink tanks.

Caution: If the ink level is below the lower line on the ink tank, fill it to the upper line on the ink tank.

Continued use of the product when the ink level is below the lower line on the tank could damage the product.

Disabling Special Offers with Windows

Parent topic: Refilling Ink

Related references

Ink Safety Precautions

Disabling Special Offers with Windows

You can disable special offers messages from Epson using a utility on your Windows computer.

Note: You may see the Epson Special Offers screen every time you print (if your computer is connected to the Internet). Select Do not display this message again and click Decline to disable online offers. Promotional offers are not valid in Latin America.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . Select Monitoring Preferences.

You see this window:

2. To disable promotional offers, deselect the Display Epson Offers checkbox. (Promotional offers are not available in Latin America.)

Parent topic: Check Ink Levels

Purchase Epson Ink

You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit epson.com.jm or call your nearest Epson sales office.

Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty.

The included ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature.

The ink bottles that came with your printer have a lower yield due to the ink charging process. This process is carried out the first time you turn on the printer and guarantees better performance. Do not load paper before refilling the ink tanks.

Ink Bottle Part Numbers

Parent topic: Refilling Ink

Ink Bottle Part Numbers

Use these part numbers when you purchase new ink bottles, and use the ink by the date printed on the package:

Ink color Part number

Black T664

Cyan T664

Magenta T664

Yellow T664

Parent topic: Purchase Epson Ink

Refilling the Ink Tanks

Make sure you have new ink bottles handy and have read the ink safety precautions before you begin.

You can continue to use the product even if one or more ink tanks are not filled all the way. However, to keep your product operating at its best, fill all the ink tanks up to the top line.

Caution: Wear plastic gloves while refilling the ink tanks to avoid staining your hands.

1. Place a sheet of paper under the ink tank area in case of spills.

2. Turn on your product.

3. Make sure the power light is on, but not flashing.

4. Unhook the ink tank unit from the product and lay it down.

Note: Do not pull on the ink tubes.

5. Open the ink tank unit cover, then remove the cap of the ink tank that you're going to refill.

Note: Make sure the color of the ink tank matches the ink color you want to refill, and only remove

the cap from that ink tank. Be careful not to spill any ink.

6. Snap off the tip of the bottle cap, but do not dispose of it so you can use it to seal the bottle cap later, if necessary. Then remove the bottle cap and carefully remove the protective seal (avoid touching the ink underneath the seal), then close the bottle cap tightly.

Note: Make sure the color of the ink bottle matches the ink color you want to refill.

Caution: Close the bottle cap tightly; otherwise, ink may leak.

7. Refill the ink tank with the correct color ink up to the upper line on the ink tank.

8. If any ink remains in the ink bottle after filling the ink tank, place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use.

9. Place the cap securely on the ink tank.

10. Repeat the previous steps as necessary for each ink color you need to refill.

11. Close the ink tank unit cover.

12. Hook the ink tank unit onto the product.

Parent topic: Refilling Ink

Related concepts

Purchase Epson Ink

Related references

Ink Safety Precautions

Adjusting Print Quality

If your print quality declines, you may need to run a utility to clean or align the print head.

Print Head Maintenance Print Head Alignment Cleaning the Paper Path Checking the Number of Sheets

Related concepts

Power Ink Flushing

Print Head Maintenance

If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.

You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily.

Note: You cannot clean the print head if the ink level has reached the lower line on the ink tank, and may not be able to clean it when the ink level in any of the tanks is low. You must refill the ink tank first.

Print Head Nozzle Check Print Head Cleaning Power Ink Flushing

Parent topic: Adjusting Print Quality

Related topics

Refilling Ink

Print Head Nozzle Check

You can print a nozzle check pattern to check for clogged nozzles.

Checking the Nozzles Using the Product Buttons Checking the Nozzles Using a Computer Utility

Parent topic: Print Head Maintenance

Checking the Nozzles Using the Product Buttons

You can check the print head nozzles using the buttons on your product.

1. Press the power button to turn the product off.

2. Load a few sheets of plain paper in the product.

3. Hold down the stop button and press the power button to turn the product on.

4. When the product turns on, release both buttons.

The product begins printing a nozzle check pattern.

5. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

6. If there are no gaps, the print head is clean and you can continue printing.

If there are gaps or the pattern is faint, clean the print head.

Parent topic: Print Head Nozzle Check

Related tasks

Cleaning the Print Head Using the Product Buttons

Related topics

Loading Paper

Checking the Nozzles Using a Computer Utility

You can check the print head nozzles using a utility on your Windows or Mac computer.

1. Load a few sheets of plain paper in the product.

2. Do one of the following:

• Windows: Access the Windows Desktop and right-click the icon for your product in the right

side of the Windows taskbar, or click the up arrow and right-click .

• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &

Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.

3. Select Nozzle Check.

You see a window like this:

4. Click Print.

5. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

6. If there are no gaps, click Finish.

If there are gaps or the pattern is faint, clean the print head.

Parent topic: Print Head Nozzle Check

Related tasks

Cleaning the Print Head Using a Computer Utility

Related topics

Loading Paper

Print Head Cleaning

If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.

Cleaning the Print Head Using the Product Buttons Cleaning the Print Head Using a Computer Utility

Parent topic: Print Head Maintenance

Related topics

Refilling Ink

Cleaning the Print Head Using the Product Buttons

You can clean the print head using the buttons on your product.

1. Make sure no product lights are indicating errors.

2. Load a few sheets of plain paper in the product.

3. Hold down the stop button for 3 seconds to start the cleaning cycle.

The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.

Caution: Never turn off the product during a cleaning cycle or you may damage it.

4. Run a nozzle check to confirm that the print head is clean.

If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, flush the ink tubes.

Parent topic: Print Head Cleaning

Related concepts

Power Ink Flushing

Related tasks

Checking the Nozzles Using the Product Buttons

Related topics

Loading Paper

Cleaning the Print Head Using a Computer Utility

You can clean the print head using a utility on your Windows or Mac computer.

1. Make sure no product lights are indicating errors.

2. Load a few sheets of plain paper in the product.

3. Do one of the following:

• Windows: Access the Windows Desktop and right-click the icon for your product in the right

side of the Windows taskbar, or click the up arrow and right-click .

• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &

Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.

4. Select Head Cleaning.

You see a window like this:

5. Click Start to begin the cleaning cycle.

The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.

Caution: Never turn off the product during a cleaning cycle or you may damage it.

6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.

7. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

• If there are no gaps, click Finish.

• If there are gaps or the pattern is faint, click Clean to clean the print head again.

Parent topic: Print Head Cleaning

Related concepts

Power Ink Flushing

Related tasks

Checking the Nozzles Using a Computer Utility

Related topics

Loading Paper

Power Ink Flushing

If you have not used the product for a long time and see white or dark lines or missing colors in your printouts, even after cleaning the print head several times, you can flush the ink tubes.

Note: After a Power Ink Flushing, you must turn off the product and wait at least 12 hours before printing again.

Caution: Power Ink Flushing consumes a lot of ink and should be performed only if necessary. Refill the ink tanks before performing a Power Ink Flushing.

Caution: Power Ink Flushing affects the service life of the ink pads by causing them to reach their capacity sooner. When you see an error message indicating that an ink pad is nearing the end of its service life, the product stops printing and you must contact Epson for support.

Flushing the Ink Tubes Using a Computer Utility

Parent topic: Print Head Maintenance

Related references

Product Light Status

Related topics

Refilling Ink

Flushing the Ink Tubes Using a Computer Utility

You can use the Power Ink Flushing utility to flush the ink tubes.

1. Make sure there are no warnings or errors indicated by the product control panel.

2. Do one of the following:

• Windows: Access the Windows Desktop and right-click the icon for your product in the right

side of the Windows taskbar, or click the up arrow and right-click . Select Printer Settings and click the Maintenance tab.

• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &

Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.

3. Click the Power Ink Flushing button.

You see a window like this:

4. Follow the on-screen instructions to flush the ink tubes.

5. When you finish flushing the ink tubes, run a nozzle check to check the print quality. If necessary, also clean the print head.

If you don’t see any improvement, turn off the product and wait at least 12 hours. Then check the print quality again. If quality still does not improve, contact Epson for support.

Parent topic: Power Ink Flushing

Related references

Where to Get Help

Related tasks

Checking the Nozzles Using a Computer Utility Cleaning the Print Head Using a Computer Utility

Print Head Alignment

If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head.

Note: Banding may also occur if your print head nozzles need cleaning.

Aligning the Print Head Using a Computer Utility

Parent topic: Adjusting Print Quality

Related concepts

Print Head Cleaning

Aligning the Print Head Using a Computer Utility

You can align the print head using a utility on your Windows or Mac computer.

1. Make sure no product lights are indicating errors.

2. Load a few sheets of plain paper in the product.

3. Do one of the following:

• Windows: Access the Windows Desktop and right-click the icon for your product in the right

side of the Windows taskbar, or click the up arrow and right-click .

• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &

Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.

4. Select Print Head Alignment.

5. Click Next, then click Print to print an alignment sheet.

Note: Do not cancel printing while you are printing a head alignment pattern.

You see a window like this:

6. Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set.

Vertical alignment

Horizontal alignment

• After choosing a pattern number, click Next.

• If no patterns are aligned in one or more of the sets, choose the closest one in each set and click

Realignment. Then print another alignment sheet and check it.

Note: Click Skip (where available) if you want to skip a particular alignment sheet.

7. When you are done, click Finish.

Parent topic: Print Head Alignment

Related topics

Loading Paper

Cleaning the Paper Path

If you see ink on the back of a printout, you can clean the paper path to remove any excess ink.

Caution: Do not use tissues to clean the rollers inside the product; lint from tissue may clog the print head nozzles.

1. Load a few sheets of plain paper in the product.

2. Use the product control panel to make a copy, but without placing a document on the scanner glass.

Note: Make sure there is no dust or stains on the scanner glass or document cover.

3. Check the back of the ejected paper to see if it is clean.

4. Repeat as necessary until the paper comes out clean.

Parent topic: Adjusting Print Quality

Checking the Number of Sheets

You can view an option that displays the number of sheets of paper that have fed through the product.

Checking the Sheet Counter - Windows Checking the Sheet Counter - Mac

Parent topic: Adjusting Print Quality

Checking the Sheet Counter - Windows

You can check the number of sheets of paper that have fed through the product by checking the sheet counter.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .

2. Select Printer Settings.

3. Click the Maintenance tab.

4. Select Printer and Option Information.

You see this window:

5. After checking the number of sheets fed into the printer, click OK to close the window.

Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled.

Parent topic: Checking the Number of Sheets

Checking the Sheet Counter - Mac

You can check the number of sheets of paper that have fed through the product by checking the sheet counter.

1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.

2. Select Printer and Option Information.

You see this window:

3. After checking the number of sheets fed into the printer, click OK to close the window.

Parent topic: Checking the Number of Sheets

100

Epson EcoTank L380 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product Basics

Control Panel Buttons and Lights

Product Parts Locations

Product Parts - Top

Product Parts - Inside

Product Parts - Back

The Power Off and Sleep Timers

Changing the Power Off and Sleep Timer Settings - Windows

Changing the Power Off and Sleep Timer Settings - Mac

Loading Paper

Loading Paper for Documents

Loading Paper for Photos

Loading Envelopes

Paper Loading Capacity

Available Epson Papers

Paper or Media Type Settings

Placing Originals on the Product

Placing Originals on the Scanner Glass

Copying

Copying Documents or Photos

Printing from a Computer

Printing with Windows

Selecting Basic Print Settings - Windows

Print Quality Options - Windows

Multi-Page Printing Options - Windows

Selecting Double-sided Printing Settings - Windows

Double-sided Printing Options - Windows

Selecting Additional Layout and Print Options - Windows

Custom Color Correction Options - Windows

Image Options and Additional Settings - Windows

Header/Footer Settings - Windows

Selecting a Printing Preset - Windows

Selecting Extended Settings - Windows

Extended Settings - Windows

Printing Your Document or Photo - Windows

Checking Print Status - Windows

Selecting Default Print Settings - Windows

Changing the Language of the Printer Software Screens

Changing Automatic Update Options

Printing on a Mac

Selecting Basic Print Settings - Mac

Print Quality Options - Mac

Print Options - Mac

Selecting Page Setup Settings - Mac

Selecting Print Layout Options - Mac

Sizing Printed Images - Mac

Managing Color - Mac

Color Matching and Color Options - Mac

Printing Your Document or Photo - Mac

Checking Print Status - Mac

Selecting Printing Preferences - Mac

Printing Preferences - Mac

Cancelling Printing Using a Product Button

Scanning

Starting a Scan

Starting a Scan Using the Product Buttons

Changing Default Scan Job Settings

Starting a Scan Using the Epson Scan 2 Icon

Starting a Scan from a Scanning Program

Scanning in Epson Scan 2

Additional Scanning Settings - Main Settings Tab

Additional Scanning Settings - Advanced Settings Tab

Image Format Options

Refilling Ink

Ink Safety Precautions

Check Ink Levels

Disabling Special Offers with Windows

Purchase Epson Ink

Ink Bottle Part Numbers

Refilling the Ink Tanks

Adjusting Print Quality

Print Head Maintenance

Print Head Nozzle Check

Checking the Nozzles Using the Product Buttons

Checking the Nozzles Using a Computer Utility