Epson DS-780N operation manual
User's Guide
NPD5649-01 EN
User's Guide
Copyright
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
e
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2016 Seiko Epson Corporation. All rights reserved.
contents of this manual and the
e
specications
of this product are subject to change without notice.
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User's Guide
Trademarks
Trademarks
❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of the Seiko Epson Corporation.
❏
Microso
of Microso Corporation in the United States and/or other countries.
❏ Apple
❏ Adobe
❏ Intel
❏ e SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.
❏ Epson Scan 2
❏ libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
, Windows®, Windows Server®, and Windows Vista® are either registered trademarks or trademarks
®
, Mac OS®, and OS X® are trademarks of Apple Inc., registered in the U.S. and other countries.
®
, Adobe Reader®, and Acrobat® are registered trademarks of Adobe Systems Incorporated.
®
is a registered trademark of Intel Corporation.
®
Soware
is based in part on the work of the Independent JPEG Group.
soware
and related documentation, and (ii) the names of Sam
and Silicon Graphics
Leer
❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
3
User's Guide
Contents
Contents
Copyright
Trademarks
About This Manual
Introducing the Manuals.....................7
Marks and Symbols.........................7
Descriptions Used in this Manual...............7
Operating System References..................8
Important Instructions
Safety Instructions..........................9
Restrictions on Copying.....................10
Advisories and Warnings for Using the
Touchscreen............................. 10
Protecting Your Personal Information...........11
Scanner Basics
Part Names and Functions...................12
Control Panel............................ 14
Buttons and Lights.......................14
Icons displayed in the LCD Screen...........14
Touch Screen Operations..................16
Entering Characters......................17
Viewing Guidance Animations..............18
Information on Applications..................18
Epson Scan 2...........................18
Document Capture Pro / Document Capture. . . .19
Document Capture Pro Server..............19
Document Capture Pro Server
Authentication Edition....................19
Presto! BizCard.........................20
EPSON Soware Updater..................20
Option Items and Consumables Information. . . . . . 20
Carrier Sheet Codes......................20
Roller Assembly Kit Codes.................21
Cleaning Kit Codes......................21
Specications of Originals and
Placing Originals
Specications of Originals...................23
General Specications for Originals being
Scanned.............................. 23
Types of Originals that Require Attention. . . . . . 26
Types of Originals that Must Not be Scanned. . . .27
Placing Originals..........................28
Standard Size Originals................... 28
Long Paper............................32
Plastic Cards...........................34
Laminated Cards........................37
Large Size Originals......................40
Irregular Shaped Originals.................42
Photographs........................... 45
Envelopes.............................48
Mixture of Originals......................51
Basic Scanning
Scanning Using the Control Panel..............54
Setting Operation Mode...................54
Scanning Using Jobs from the Control Panel. . . . 54
Scanning to a Computer Using WSD............56
Setting Up a WSD Port....................56
Scanning Using Epson Scan 2.................58
Required Settings for Special Originals in
Epson Scan 2...........................61
Setting a Resolution
Purpose...............................62
Scanning Using Document Capture Pro
(Windows)...............................62
Scanning Using Document Capture (Mac OS). . . . . 68
Suits the Scanning
at
Advanced Scanning
Scanning
One by One (Automatic Feeding Mode).........74
Creating Scanned Images to Suit Your Needs......75
Image Adjustment Features................ 75
Saving as a Searchable PDF.................81
Saving as an Oce Format File (for Windows
Only)................................ 82
Setting a Job (Scan, Save, and Send)............ 84
Creating and Registering a Job (Windows). . . . . .84
Creating and Registering a Job (Mac OS). . . . . . .85
Enabling a Job to Run from the Control Panel
(Button Assignment).......................86
Assigning a Job to the Control Panel
(Windows).............................86
Assigning a Job to the Control Panel (Mac OS). . 86
Separation Feature (for Windows Only)..........87
Dierent
Sizes or Types of Originals
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User's Guide
Contents
Sorting and Saving Scanned Images into a
Separate Folder.........................88
Scanning Business Cards Using Presto! BizCard. . . .94
Menu Options for Settings
Device Information........................96
Various Status Information.................96
Number of Scans Aer Replacing............96
External Scan Settings...................... 96
Ultrasonic Double Feed Detection........... 96
Slow.................................96
Common Settings......................... 97
LCD Brightness.........................97
Sound................................97
Sleep Timer............................97
Power O Timer........................ 97
Date/Time Settings.......................97
Language..............................97
Operation Time Out......................97
PC Connection via USB...................98
Network Settings..........................98
Document Capture Pro.....................98
Operation Mode........................ 98
Group Settings..........................98
System Administration......................99
Admin Settings.........................99
WSD Settings...........................99
Restore Default Settings...................99
Maintenance
Cleaning Outside the Scanner................100
Cleaning Inside the Scanner.................100
Replacing the Roller Assembly Kit.............105
Resetting the Number of Scans...............109
Resetting the Number of Scans on the
Control Panel..........................110
Resetting the Number of Scans in Epson Scan
2 Utility..............................110
Energy Saving........................... 111
Transporting the Scanner...................111
Updating Applications and Firmware..........112
Solving Problems
Scanner Problems........................ 114
Checking Messages on the Control Panel. . . . . . 114
e Scanner Does Not Turn On............ 115
Problems Starting Scanning.................115
Cannot Start Epson Scan 2................115
Paper Feeding Problems....................115
Multiple Originals Are Fed................115
Removing Jammed Originals from the Scanner. 116
e Original Jams in the Scanner Frequently. . . 117
e Originals Get Dirty..................117
Scanning Speed Slows Down when Scanning
Continuously..........................118
Scanning Takes a Long Time...............118
Scanned Image Problems...................118
Straight Lines Appear when Scanning from
ADF................................ 118
e Image Quality is Rough............... 118
Expanding or Contracting the Scanned Image. . 119
Appears in the Background of Images. . . 119
Oset
Text is Blurred.........................119
Moiré Patterns (Web-Like Shadows) Appear. . . 120
Edge of the Original is Not Scanned
e
when Automatically Detecting the Size of the
Original..............................120
Text is Not Recognized Correctly when
Saving as a Searchable PDF................120
Cannot Solve Problems in the Scanned Image. . 121
Uninstalling and Installing Applications. . . . . . . . 122
Uninstalling Your Applications.............122
Installing Your Applications...............123
Te ch n ic al
General Scanner Specications...............124
Network Function List.....................125
Ethernet Specications.....................125
Security Protocol.........................125
Dimensions and Weight Specications......... 126
Electrical
Scanner Electrical Specications............126
AC Adapter Electrical Specications.........126
Environmental Specications................126
System Requirements......................127
Specications
Specications
.................... 126
Standards and Approvals
Standards and Approvals for European Models. . . 128
Standards and Approvals for Australian Models. . . 128
Where to Get Help
Technical Support Web Site..................129
Contacting Epson Support..................129
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User's Guide
Before Contacting Epson.................129
Help for Users in Europe..................129
Help for Users in Taiwan..................130
Help for Users in Australia................130
Help for Users in Singapore............... 131
Help for Users in ailand................131
Help for Users in Vietnam.................131
Help for Users in Indonesia................132
Help for Users in Hong Kong.............. 133
Help for Users in Malaysia................ 134
Help for Users in India...................134
Help for Users in the Philippines............135
Contents
6
User's Guide
About This Manual
About This Manual
Introducing the Manuals
e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
❏ Setup Guide (paper manual)
Provides you with information on setting up the product and installing the application.
❏ User's Guide (digital manual)
Provides instructions on using the product, maintenance, and solving problems.
❏ Administrator's Guide (digital manual)
Provides network administrators with information on management and scanner settings.
As well as the manuals above, see the help included in the various Epson applications.
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
& Links to related sections.
Descriptions Used in this Manual
❏ Screenshots for the applications are from Windows 10 or macOS Sierra. e content displayed on the screens
varies depending on the model and situation.
❏ Illustrations used in this manual are for reference only. Although they may dier slightly from the actual
product, the operating methods are the same.
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User's Guide
About This Manual
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
Mac OS
In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X
Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Wi n d o w s® 10 operating system
®
Wi n d o w s® 8.1 operating system
®
Wi n d o w s® 8 operating system
®
Wi n d o w s® 7 operating system
®
Wi n d o w s Vis ta® operating system
®
Wi n d o w s® XP operating system Service Pack 3
®
Wi n d o w s® XP Professional x64 Edition operating system Service Pack 2
®
Wi n d o w s Ser v e r® 2016 operating system
®
Wi n d o w s Ser v e r® 2012 R2 operating system
®
Wi n d o w s Ser v e r® 2012 operating system
®
Wi n d o w s Ser v e r® 2008 R2 operating system
®
Wi n d o w s Ser v e r® 2008 operating system
®
Wi n d o w s Ser v e r® 2003 R2 operating system
®
Wi n d o w s Ser v e r® 2003 operating system Service Pack 2
®
8
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this product and options. Make sure you keep this manual
for future reference. Also, be sure to follow all warnings and instructions marked on the product and options.
❏ Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit
the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Place the product and options on a at, stable surface that extends beyond the base of the product and options
in all directions. If you place the product and options by the wall, leave more than 10 cm between the back of
the product and options and the wall.
❏ Place the product and options close enough to the computer for the interface cable to reach it easily. Do not
place or store the product and options or the AC adapter outdoors, near excessive dirt or dust, water, heat
sources, or in locations subject to shocks, vibrations, high temperature or humidity, direct sunlight, strong light
sources, or rapid changes in temperature or humidity.
❏ Do not use with wet hands.
❏ Place the product and options near an electrical outlet where the adapter can be easily unplugged.
❏
AC adapter cord should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
e
objects on top of the cord and do not allow the AC adapter or the cord to be stepped on or run over. Be
particularly careful to keep the cord straight at the end.
❏ Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of
other cords with this product or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Use only the AC adapter that comes with your product. Using any other adapter could cause
shock, or injury.
❏ e AC adapter is designed for use with the product with which it was included. Do not attempt to use it with
other electronic devices unless
❏ Use only the type of power source indicated on the AC adapter’s label, and always supply power directly from a
standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards.
❏ When connecting this product and options to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the
wrong orientation may damage both devices connected by the cable.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
specied.
re,
electrical
❏ Never disassemble, modify, or attempt to repair the AC adapter, product, or product options by yourself except
as specically explained in the product’s guides.
❏ Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of
electrical shock hazards.
❏ If damage occurs to the plug, replace the cord set or consult a qualied electrician. If there are fuses in the plug,
make sure you replace them with fuses of the correct size and rating.
9
User's Guide
Important Instructions
❏ Unplug the product, options, and the AC adapter, and refer servicing to qualied service personnel under the
following conditions: e AC adapter or plug is damaged; liquid has entered the product, options, or the AC
adapter; the product or the AC adapter has been dropped or the case has been damaged; the product, options,
or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust
controls that are not covered by the operating instructions.)
❏ Unplug the product and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or
aerosol cleaners except as specically explained in the product’s guides.
❏ If you are not going to use the product for a long period, be sure to unplug the AC adapter from the electrical
outlet.
❏ Aer replacing consumable parts, dispose of them correctly following the rules of your local authority. Do not
disassemble them.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of your product.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏ Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏ Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏ Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Advisories and Warnings for Using the Touchscreen
❏
LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
e
brightness. ese are normal and do not indicate that it is damaged in any way.
❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏
exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
e
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏ Press the touchscreen gently with your nger. Do not press force or operate with your nails.
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User's Guide
Important Instructions
❏ Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Protecting Your Personal Information
When you give the scanner to someone else or dispose of it, erase all the personal information stored in the
scanner’s memory by selecting the menus on the control panel as described below.
Settings > System Administration > Restore Default Settings > Clear All Data and Settings
11
User's Guide
Scanner Basics
Scanner Basics
Part Names and Functions
Front
A
B
C
D
E
F
G
H
Control panel Indicates the scanner’s status and allows you to make scanning
settings.
Edge guides Feeds originals straight into the scanner. Slide to the edges of the
originals.
Input tray Loads originals. Pull out the tray extension if originals are too big
for the input tray. This prevents paper from curling and causing
Input tray extension
ADF (Automatic Document Feeder) Feeds loaded originals automatically.
Output tray Holds originals ejected from the scanner. Pull out the extension
Output tray extension
Stopper Prevents ejected originals from falling o the extension tray. Adjust
paper jams.
When removing the input tray, slide the hooks that are on both
ends at the back, and then pull out the input tray.
tray to the length of the originals.
it to the length of the originals.
12
User's Guide
Back
Scanner Basics
Inside
A
B
C
D
E
Security slot Inserts a security lock for theft prevention.
Service USB port Connects an IC card reader for authentication.
Do not connect anything except an IC card reader.
USB port Connects a USB cable.
LAN port Connects a LAN cable.
DC inlet Connects the AC adapter.
A
B
C
Scanner cover Pull the lever and open the scanner cover when cleaning inside the
scanner and removing jammed paper.
Pickup roller Feeds originals. This needs to be replaced when the number of
scans exceeds the service number of papers.
Separation roller Feeds originals separately one by one. This needs to be replaced
when the number of scans exceeds the service number of papers.
13
User's Guide
Scanner Basics
Related Information
& “Cleaning Inside the Scanner” on page 100
& “Replacing the Roller Assembly Kit” on page 105
Control Panel
Buttons and Lights
A
B
C
D
E
– LCD Screen Tap the screen to select menus or make settings.
Power button/ light Turns the scanner on or o.
Do not turn o the scanner while the light is ashing because the
scanner is operating or processing a job.
Log out While the authentication feature is enabled, this icon is available
when a user with access authority is logged in. Tap the icon to log
out.
Home You can also display the home screen from any other screen
except when an error has occurred.
Help Displays the help screen. You can check how to solve problems
and how to load originals.
Icons displayed in the LCD Screen
e following icons are displayed on the LCD screen depending on the scanner’s status.
14
User's Guide
Scanner Basics
Features or items locked by an administrator are displayed in gray and can only be operated by an administrator.
A
B
The home screen. You can select the following menus.
While the authentication feature is enabled, a user name is displayed when a user with access
authority is logged in.
Scan Executes the job: When Scan, Save and Send have been registered
in advance in Document Capture Pro (Windows) or Document
Capture (Mac OS) or Document Capture Pro Server (Windows
Server).
Computer (WSD) Transfers the scanned data to the computer that was found using
WSD (Web Service for Devices).
If you do not use this feature, you can make settings so that it is
not displayed on the home screen.
Scanner Maintenance Tap this when cleaning the inside of the scanner or replacing the
roller assembly kit.
Settings You can check and change the settings for the scanner.
Slow mode is enabled. Slows down the feeding speed whenever scanning.
15
User's Guide
Scanner Basics
C
D
E
Displays the network connection status.
Tap the icon to display the network settings menu. You can also display it by tapping Settings > Network
Settings on the home screen.
Informs you when it is time to replace the roller assembly kit (the pickup roller and the separation
roller).
A message is displayed on the screen when you tap the icon.
Indicates that the scanner is not connected to a wired (Ethernet) network or the settings have been
released.
Indicates that the scanner is connected to a wired (Ethernet) network.
Tap the icon to display related and reference information for the item.
Indicates caution is required. Tap the icon to check instructions on solving problems.
Related Information
& “Scanning Using Jobs from the Control Panel” on page 54
& “Menu Options for Settings” on page 96
& “Replacing the Roller Assembly Kit” on page 105
Touch Screen Operations
e touchscreen is compatible with the following operations.
Ta p Press or select the items or the icons.
Flick
Slide
Scroll the screen swiftly.
Hold and move the items around.
16
User's Guide
Scanner Basics
Entering Characters
Enter characters such as passwords using the keyboard screen.
Note:
Available icons vary depending on the setting item.
A
B
C
D
E
F
G
H
I
Displays the number of characters. (The number of characters that you have entered./The maximum number of
characters that you can enter.)
Moves the cursor to the input position.
Switches between capital letters and small letters.
Switches the character type.
AB: alphabets
1#: numbers and symbols
Changes the keyboard layout.
Enters frequently used email domain addresses or URLs by simply selecting the item.
Enters a space.
Enters the character.
Deletes the character on the left of the cursor (a vertical bar indicating the position where text will be entered).
Deletes the character on the right of the cursor when the cursor is at the beginning of the sentence (when there
are no characters to the left of the cursor).
J
Switches the character type.
abc: alphabets
123: numbers
#+=: symbols
17
User's Guide
Scanner Basics
Viewing Guidance Animations
You can load various kinds of originals by viewing guidance animations on the control panel.
❏ Ta p
❏ Ta p How To at the bottom of the operation screen: Displays context-sensitive animations.
on the control panel: Displays the help screen. Tap How To to display animations, and then select the
items that you want to see.
A
B
C
D
Indicates the total number of steps and the current step number.
The example above shows step 2 of 6 steps.
Back to the previous step.
Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.
Moves to next step.
Information on Applications
is section introduces the soware products available for your scanner. e latest soware can be installed at the
Epson Web site.
Epson Scan 2
Epson Scan 2 is a driver for controlling your scanner, enabling a variety of scan settings. is also allows you to
start either as a standalone application or by using TWAIN-compliant application soware.
See the Epson Scan 2 help for details on using the application.
18
User's Guide
Scanner Basics
Document Capture Pro / Document Capture
Document Capture Pro is an application that allows you to easily digitize originals such as documents and forms.
You can save scanned images to a specied folder, send by email, and perform copying functions by linking to a
printer. You can also split documents by using separation information such as barcodes and automatically process
new
les. is
documents and making best use of network capabilities.
Document Capture Pro is for Windows only. For Mac OS, use Document Capture, and for Windows Server, use
Document Capture Pro Server.
See the Document Capture Pro help (Windows) or Document Capture (Mac OS) for details on using the
application.
Note:
Document Capture Pro does not support Windows Vista/Windows XP.
Job:
allows you to streamline the way electronic documents are handled, such as reading large
When performed in order, the following operations are known as a job: 1. Scan > 2. Save > 3. Send.
By registering a series of operations in advance as a job, you can perform all of the operations by simply selecting
the job. By assigning a job to the scanner’s control panel, you can start a job from the control panel (Button
Assignment).
Separation Function:
You can automatically process complicated sorting or organizing by using a variety of detection methods such as
blank pages with/without barcodes which are inserted between the originals, or barcodes on the originals.
You can also sort multiple scanned images as separate les and save each le in specic folders by using these
methods or by setting specic pages.
Document Capture Pro Server
Document Capture Pro Server is an application for Windows Server that allows you to manage up to 100 scanners
on the network through servers.
By using a web browser, you can register and monitor scanners or register jobs: 1. Scan > 2. Save > 3. Send and
assign them to individual scanners. You can scan by simply selecting a job on a scanner managed by Document
Capture Pro Server.
For further information, contact your local Epson
oce.
Document Capture Pro Server Authentication Edition
An application for Windows Server that adds an authentication feature to Document Capture Pro Server.
allows you to prevent misuse and increase
is
access. Authentication is required when using the scanner.
For further information, contact your local Epson oce.
eciency
by restricting the features that individual users can
19
User's Guide
Scanner Basics
Presto! BizCard
Presto! BizCard by NewSo provides a full range of contact management functions for adding business cards
without typing. Use the BizCard recognition system to scan business cards, edit, and synchronize the information
to the most frequently used personal database management soware. You can easily save and manage your contact
information.
EPSON Software Updater
EPSON Soware Updater is an application that checks for new or updated applications on the internet and installs
them.
You can also update the scanner’s digital manual.
Note:
Windows Server operating systems are not supported.
Option Items and Consumables Information
Carrier Sheet Codes
Using a Carrier Sheet allows you to scan irregular shaped originals or photos that can be easily scratched when
feeding paper. You can scan originals larger than A4 size with a carrier sheet by folding it in half.
Part name Codes
Carrier Sheet
* You can only use the carrier sheet with the code.
Related Information
& “General Specications for Originals being Scanned” on page 23
& “Placing Large Size Originals” on page 40
& “Placing Irregular Shaped Originals” on page 43
& “Placing Photographs” on page 46
*
B12B819051
B12B819061 (China only)
20
User's Guide
Scanner Basics
Roller Assembly Kit Codes
Parts (the pickup roller and separation roller) should be replaced when the number of scans exceeds the service
number. You can check the latest number of scans on the control panel or in the Epson Scan 2 Utility.
A: pickup roller, B: separation roller
Part name Codes Life cycle
Roller Assembly Kit B12B819031
B12B819041 (China only)
* This number was reached by consecutively scanning using Epson test original papers, and is a guide to the replacement
cycle. The replacement cycle may vary depending on dierent paper types, such as paper that generates a lot of paper dust
or paper with a rough surface that may shorten the life cycle.
200,000
*
Related Information
& “Replacing the Roller Assembly Kit” on page 105
& “Resetting the Number of Scans” on page 109
Cleaning Kit Codes
Use this when cleaning inside the scanner.
A: cleaner, B: cleaning cloth
21
User's Guide
Scanner Basics
Part name Codes
Cleaning Kit B12B819291
Related Information
& “Cleaning Inside the Scanner” on page 100
22
User's Guide
Specications of Originals and Placing Originals
Specications of Originals and Placing
Originals
Specications
is section explains the specications and conditions of originals that can be loaded in the ADF.
of Originals
General Specications for Originals being Scanned
Type of Original Thickness Size
Plain paper
Fine paper
Recycled paper
Post card
Business card
Envelopes
Plastic cards complying with ISO7810
ID-1 type (with or without emboss)
Laminated cards
Thermal paper
27 to 413 g/m
A8 size or less: 127 to 413 g/m
Plastic cards: 1.24 mm (0.05 in.) or less
(including emboss)
Laminated Cards: 0.8 mm (0.03 in.) or
less
Maximum: 215.9×6,096.0 mm
(8.5×240.0 in.)
Minimum: 50.8×50.8 mm (2.0×2.0 in.)
The loadable size varies depending on
the type of originals.
Note:
❏ All originals must be at at the leading edge.
❏ Make sure that curls on the leading edge of the originals are kept within the following range.
must be 3 mm or less.
A
must be 1 mm or less while B is equal to or less than C. When C is equal to or more than 10 times the size of B,
B
can be more than 1 mm.
❏ Even when the original meets the specications for originals that can be placed in the ADF, it may not feed from the ADF
or the scan quality may decline depending on the paper properties or quality.
B
23
User's Guide
Specications of Originals and Placing Originals
Specications of Standard Size Originals
e list of the standard size originals you can load on the scanner.
Size Measurement Thickness Paper Type
Legal 215.9×355.6 mm
(8.5×14 in.)
Letter 215.9×279.4 mm
(8.5×11 in.)
A4 210×297 mm
(8.3×11.7 in.)
B5 182×257 mm
(7.2×10.1 in.)
A5 148×210 mm
(5.8×8.3 in.)
B6 128×182 mm
(5.0×7.2 in.)
A6 105×148 mm
(4.1×5.8 in.)
27 to 413 g/m Plain paper
Fine paper
Recycled paper
Loading Capacity
Thickness of the originals stack:
under 12 mm (0.47 in.)
80 g/m: 80 sheets
90 g/m: 69 sheets
104 g/m: 59 sheets
127 g/m: 50 sheets
157 g/m: 40 sheets
209 g/m: 30 sheets
256 g/m: 24 sheets
413 g/m: 14 sheets
The loading capacity varies
depending on the paper type.
Thickness of the originals stack:
under 12 mm (0.47 in.)
80 g/m: 100 sheets
90 g/m: 86 sheets
104 g/m: 74 sheets
127 g/m: 62 sheets
157 g/m: 50 sheets
209 g/m: 38 sheets
256 g/m: 30 sheets
413 g/m: 18 sheets
The loading capacity varies
depending on the paper type.
*
A8 52×74 mm
(2.1×2.9 in.)
Business Card 55×89 mm
(2.1×3.4 in.)
* You can rell the originals up to the maximum capacity during scanning.
127 to 413 g/m
210 g/m Thickness of the originals stack:
Specications of Long Paper
e specication of long paper you can load into the scanner.
24
under 12 mm (0.47 in.)
30 sheets
User's Guide
Specications of Originals and Placing Originals
Size Thickness Paper Type Loading Capacity
Width: 50.8 to 215.9 mm
(2.0 to 8.5 in.)
Length: 393.8 to 6,096.0 mm
(15.5 to 240.0 in.)
50 to 130 g/m Plain paper
Fine paper
Recycled paper
1 sheet
Specications of Plastic Cards
e specication of plastic card you can load into the scanner.
Size Card Type Thickness Loading Capacity Loading Direction
ISO7810 ID-1 Type
54.0×85.6 mm
(2.1×3.3 in.)
With embossing 1.24 mm (0.05 in.) or
less
Without embossing 0.76 mm (0.03 in.) or
less
1 card Horizontal (Landscape)
5 cards
Specications of Laminated Cards
e specication of laminated cards you can load into the scanner.
Size Thickness Loading Capacity
120.0×150.0 mm (4.7×5.9 in.) or less 0.8 mm (0.03 in.) or less 1 card
Specications for Originals Using the Carrier Sheet
e optional Carrier Sheet is a sheet designed to transport originals through the scanner. You can scan originals
that are larger than A4/Letter size, important documents or photos which must not damaged, thin paper, irregular
shaped originals, and so on.
e following table provides the conditions for using the Carrier Sheet.
25
User's Guide
Specications of Originals and Placing Originals
Typ e Size Thickness Loading Capacity of
the Carrier Sheet
Originals that cannot be
loaded directly into the
scanner
*1 Fold in half to set.
*2 Originals that are wider than 215.9 mm (8.5 in.) need to be folded in half.
*3 The leading edge of the original must be placed at the binding part of the Carrier Sheet when scanning an original
approximately 297 mm (11.7 in.) long. Otherwise, the length of the scanned image may be longer than intended as the
scanner scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in Epson Scan 2.
*1
A3
A4
*1
B4
Letter
*1
Legal
B5
A5
B6
A6
A8
Custom size:
❏ Width: up to 431.8 mm (17 in.)
❏ Length: up to 297 mm (11.7 in.)
0.3 mm (0.012 in.) or less
(excluding the thickness of
the Carrier Sheet)
*2
*3
10 sheets
Related Information
& “Carrier Sheet Codes” on page 20
Specications of Envelopes
e specication of envelopes you can load into the scanner.
Size Measurement Thickness Loading Capacity
C6 114×162 mm (4.49×6.38 in.)
(standard size)
DL 110×220 mm (4.33×8.66 in.)
(standard size)
0.38 mm (0.015 in.) or less 10 envelopes
Types of Originals that Require Attention
e following types of originals may not be successfully scanned.
❏ Originals with an uneven surface such as letter head paper.
❏ Originals with crinkles or fold lines
❏ Perforated originals
26
User's Guide
Specications of Originals and Placing Originals
❏ Original with labels or stickers
❏ Carbon-less paper
❏ Curled originals
❏ Coated paper
Note:
❏ Because carbon-less paper contains chemical substances that may harm the rollers, if paper jams occur frequently, clean
the pickup roller and the separation roller.
❏ Crinkled originals may scan better if you slow down the feeding speed during scanning or smooth out the crinkles before
loading.
❏ To scan delicate originals or originals that are easily crinkled, use the Carrier Sheet (sold separately).
❏ To scan originals that are incorrectly detected as double feeds, set the DFDS Function to On on the control panel before
you resume scanning or select O in Detect Double Feed on the Main Settings tab in Epson Scan 2.
❏ Labels or stickers must be rmly stuck to the originals with no glue protruding.
❏ Try to atten the curled originals before scanning.
Related Information
& “Scanner Basics” on page 12
& “Maintenance” on page 100
Types of Originals that Must Not be Scanned
e following types of originals must not be scanned.
❏ Photos
❏ Booklets
❏ Non-paper original (such as clear les, fabric, and metal foil)
❏ Originals with staples or paper clips
❏ Originals with glue attached
❏ Ripped originals
❏ Heavily wrinkled or curled originals
❏ Transparent originals such as OHP
❏ Originals with carbon paper on the back
❏ Originals with wet ink
lm
❏ Originals with sticky notes attached
Note:
❏ Do not feed photos, valuable original artwork, or important documents which you do not want to damage or deface into
the scanner directly. Misfeeding may wrinkle or damage the original. When scanning such originals, make sure you use
the Carrier Sheet (sold separately).
❏ Rippled, wrinkled, or curled originals can also be scanned if you use the Carrier Sheet (sold separately).
Related Information
& “Photographs” on page 45
27
User's Guide
Specications of Originals and Placing Originals
Placing Originals
Standard Size Originals
Specications
list of the standard size originals you can load on the scanner.
e
Size Measurement Thickness Paper Type
Legal 215.9×355.6 mm
Letter 215.9×279.4 mm
A4 210×297 mm
B5 182×257 mm
A5 148×210 mm
B6 128×182 mm
A6 105×148 mm
of Standard Size Originals
27 to 413 g/m Plain paper
(8.5×14 in.)
(8.5×11 in.)
(8.3×11.7 in.)
(7.2×10.1 in.)
(5.8×8.3 in.)
(5.0×7.2 in.)
Fine paper
Recycled paper
Loading Capacity
Thickness of the originals stack:
under 12 mm (0.47 in.)
80 g/m: 80 sheets
90 g/m: 69 sheets
104 g/m: 59 sheets
127 g/m: 50 sheets
157 g/m: 40 sheets
209 g/m: 30 sheets
256 g/m: 24 sheets
413 g/m: 14 sheets
The loading capacity varies
depending on the paper type.
Thickness of the originals stack:
under 12 mm (0.47 in.)
80 g/m: 100 sheets
90 g/m: 86 sheets
104 g/m: 74 sheets
127 g/m: 62 sheets
157 g/m: 50 sheets
209 g/m: 38 sheets
256 g/m: 30 sheets
413 g/m: 18 sheets
The loading capacity varies
depending on the paper type.
*
(4.1×5.8 in.)
A8 52×74 mm
(2.1×2.9 in.)
Business Card 55×89 mm
(2.1×3.4 in.)
127 to 413 g/m
210 g/m Thickness of the originals stack:
under 12 mm (0.47 in.)
30 sheets
28
User's Guide
Specications of Originals and Placing Originals
* You can rell the originals up to the maximum capacity during scanning.
Placing Standard Size Originals
1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the
stopper.
Note:
❏ For A4 size or larger originals, make sure you pull out and extend the input tray extension.
❏ Make sure you pull out and extend the output tray extensions so that they are a little bit longer than the length of the
original, and raise the stopper so that the ejected originals can be stacked comfortably on the output tray.
❏ e stopper can move forward and backward on the output tray extension so that you can easily adjust the stopper
position to the best position for the originals being scanned.
❏ If thick originals bump into the output tray and fall from it, store the output tray and do not use it to stack the
ejected originals.
❏ If scanned images are still aected by ejected originals hitting the surface below the scanner, we recommend placing
the scanner on the edge of a table where the ejected originals can drop freely and you can catch them.
2. Slide the edge guides on the input tray all the way out.
29
User's Guide
Specications of Originals and Placing Originals
3. Fan the originals.
Hold both ends of the originals and fan them a few times.
4. Align the edges of the originals with the printed side facing down and slide the leading edge into a wedge
shape.
5. Load the originals into the input tray facing down with the top edge facing into the ADF.
Slide the originals into the ADF until they meet resistance.
30
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