The product discussed in this literature is subject to terms and conditions outlined in
appropriate Eaton’s Cutler-Hammer selling policies. The sole source governing the
rights and remedies of any purchaser of this equipment is the relevant Eaton’s
Cutler-Hammer selling policy.
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS
FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, OR WARRANTIES ARISING
FROM COURSE OF DEALING OR USAGE OF TRADE, ARE MADE REGARDING THE
INFORMATION, RECOMMENDATIONS AND DESCRIPTIONS CONTAINED HEREIN. In
no event will Eaton’s Cutler-Hammer be responsible to the purchaser or user in
contract, in tort (including negligence), strict liability or otherwise for any special,
indirect, incidental or consequential damage or loss whatsoever, including but not
limited to damage or loss of use of equipment, plant or power system, cost of
capital, loss of power, additional expenses in the use of existing power facilities, or
claims against the purchaser or user by its customers resulting from the use of the
information, recommendations and descriptions contained herein.
Cutler-Hammer Intelligent Technologies (IT.) QSNAP (QCPort Starter Network Adapter
Product) by Eaton Corporation is the result of a substantive engineering and marketing effort,
involving extensive customer input. This product has greatly increased functionality of the
Eaton’s Cutler-Hammer Intelligent Technologies (IT.) Electromechanical Starter with the
addition of enhanced features, such as jam, stall and underload. This single front-mount
device is a single QCPort™ (Quick Connect Port) device providing control and monitoring of
Intelligent Technologies (IT.) Electromechanical Starter application.
The QSNAP product line provides communication capability to the following Intelligent
Technologies (IT.) Electromechanical Starters.
This manual specifically addresses the QCPort Starter Network Adapter Product (QSNAP).
Pub. No. MN05001001E
For further information on the IT. family of devices, visit our Web site at:
www.cutler-hammer.eaton.com/it
Notice
Because the IT. Starters use 24V DC for control and power, the
QSNAP can only be applied with the IT. family of starters.
1
Page 6
Intelligent Technologies (IT.) QSNAP
Features and Benefits
The IT. QSNAP includes the following significant features:
●
Communication to QCPort consuming a single QCPort ID
Control of non-reversing and reversing Eaton’s Cutler-Hammer Intelligent Technologies
●
(IT.) Electromechanical Starters
Monitoring of non-reversing and reversing Eaton’s Cutler-Hammer Intelligent
●
Technologies (IT.) Electromechanical Starters
Direct mounting to the front of Eaton’s Cutler-Hammer Intelligent Technologies (IT.)
●
Electromechanical Starter
●
Connection to an auxiliary ground fault detector
●
Sensing of the second contactor
Manually set Group ID; configuration using a software application is not required for
●
normal operation
February 2002
●
Enhanced features, such as jam and stall detection and nuisance trip avoidance
Warning levels that are user-settable
●
Settable current threshold alarm
●
2
Pub. No. MN05001001E
Page 7
February 2002
Safety
Intelligent Technologies (IT.) QSNAP
The following safety statements relate to the installation, setup and operation of Eaton’s
Cutler-Hammer IT. QSNAP and Starter.
Notice
Make sure you read and understand the installation procedures in
this manual before you attempt to operate or set up the equipment.
WARNING
This instruction manual should be used for proper installation,
setup and operation of the IT. QSNAP. Improperly installing and
maintaining this product can result in serious personal injury or
property damage. Before attempting installation, setup or
operation, read and understand this entire manual.
WARNING
Hazardous voltage can cause electric shock and burns. Always
disconnect power before proceeding with any work on this product.
CAUTION
Only apply 24V DC to the QSNAP power terminals. Use of any other
voltage may result in personal injury, property damage and
damage to the IT. QSNAP.
WARNING
To provide continued protection against fire or shock hazard, the
complete IT. QSNAP must be replaced if it becomes inoperative.
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Intelligent Technologies (IT.) QSNAP
Environmental Ratings
The following environmental ratings apply to the QSNAP.
Table 3: Environmental Ratings
CategoryDescriptionSpecification
TransportationTemperature-50°C to 80°C [-58°F to 176°F]
StorageTemperature-50°C to 80°C [-58°F to 176°F]
OperatingTemperature-30°C to 55°C [-22°F to 131°F]
The following approvals and certifications apply to the QSNAP.
Table 4: Approvals/Certifications
StandardApproval/Certification
ULUL508
CE
CSACSAC22.2 No. 14-95
Catalog Numbering System
There is only one catalog number for QCPort connection to Eaton’s Cutler-Hammer Intelligent
Technologies (IT.) Electromechanical Starters. These starters include those listed in Table 1
on Page 1.
The catalog number is QSNAP.
This part number includes the QSNAP and the starter interface board that connects the
starter and the QSNAP.
Note: When ordering QSNAP for Full Voltage Reversing, consult factory for the QSNAP
Auxiliary contact and jumper catalog numbers.
Note: When ordering a ground fault detector, consult factory for catalog number.
4
Pub. No. MN05001001E
Page 9
February 2002
Physical Features
Physical Description
Figure 1 illustrates the front and back of the IT. QSNAP and its various features.
Group ID
Switch
Connector
Breakout
Feet
Contactor
Detector
Intelligent Technologies (IT.) QSNAP
Dimensions
Starter
Connector
Lock
Status
LED
Lock Tab
Figure 1: QSNAP Features
Figure 2 illustrates the dimensions of the IT. QSNAP.
Front
62
[2.4]
Side
Pub. No. MN05001001E
26
[1.0]
32
[1.3]
Figure 2: QSNAP Dimensions, mm [in]
5
Page 10
Intelligent Technologies (IT.) QSNAP
Power Source
The IT. QSNAP is designed for use with 24V DC power. The QSNAP uses power from two
sources when operating properly; these sources are the QCPort subnet and the Eaton’s
Cutler-Hammer Intelligent Technologies (IT.) Electromechanical Starter. This allows the
QSNAP to detect and communicate to the user that the IT. starter does not have 24V DC
power, signaling a fault or an E-Stop.
The main power that powers the communication is from QCPort, as illustrated in Table 5.
Some power is required from the starter for communication to be present between the
Intelligent Technologies (IT.) Electromechanical Starter and the QSNAP.
The power for the IT. starter must be connected to the starter terminal.
Table 5: Power Requirements
Current SourceLoad
QCPortTBD
IT. StarterTBD
February 2002
When a power supply is chosen for QCPort, take into account the load on QCPort. When a
power supply is chosen for the starter(s), size it for the load of the starter(s) using the IT.
Contactor and Starter User Manual (Publication No. 49400). Refer to the IT. QCPort System
Install and Planning Guide (Publication No. MN05001002E) for more information on how to
size the power supply for the QCPort system.
The power for the Eaton’s Cutler-Hammer Intelligent Technologies (IT.) Electromechanical
Starter must be connected to the Intelligent Technologies (IT.) Electromechanical Starter
terminal, as illustrated in Figure 3.
To Starter
+24V DC
Optional
–
E-Stop
To QSNAP
Figure 3: Starter Interface Connection
6
Pub. No. MN05001001E
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February 2002
Intelligent Technologies (IT.) QSNAP
CAUTION
Only apply 24V DC to the QSNAP. Use of any other voltage may
result in personal injury, property damage and damage to the
QSNAP.
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Intelligent Technologies (IT.) QSNAP
Operation
This section provides details about the following features and aspects of QSNAP operation:
●“Out of box” operation
●Typical application
●Enhanced features
●Input/output data
●Status LED
●Truth table
“Out of Box” Operation
When the QSNAP is properly installed and has a properly configured Group ID, as per the
“Installation” section, the following default data lists will be presented to the system for use
by a gateway.
For further information on the meaning of the terms in the assemblies, see the “Enhanced
Features” section on Page 10.
February 2002
Table 6: Default Input Data from QSNAP
Bit 7Bit 6Bit 5Bit 4Bit 3Bit 2Bit 1Bit 0
3-Phase Average RMS Current LSBByte 0
3-Phase Average RMS CurrentByte 1
3-Phase Average RMS CurrentByte 2
3-Phase Average RMS Current MSBByte 3
% Thermal Capacity LSBByte 4
% Thermal Capacity MSBByte 5
Fault/Warning Codes LSBByte 6
Fault/Warning Codes MSBByte 7
Reserved WarningFaultedLocal
Control
Resetting Permissive Running 2Running 1Byte 8
Table 7: Default Output Data to QSNAP
Bit 7Bit 6Bit 5Bit 4Bit 3Bit 2Bit 1Bit 0
Reserved Reserved Local
Control
Local/
Remote
Fault
Reset
Permissive Run 2Run 1Byte 8
8
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February 2002
Typical Application
The following figure illustrates a typical QSNAP application, where a single QSNAP is
connected to one motor controller and where the motor controllers are distributed
throughout QCPort. The subnet is then being controlled by a PC or PLC, which scans the
D77D-DNA DeviceNet Adapter, retrieving the QSNAP’s control and monitoring information.
Intelligent Technologies (IT.) QSNAP
D77D-DNAD77A-IOD77A-IO
To Control
PC or PLC
IT. Starters with QSNAPs
24V DC IT.
Supply
QCPort
Figure 4: Typical QSNAP Application
Note: Such an application has more devices on QCPort than are shown in this illustration,
such as drives and user interface units.
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Intelligent Technologies (IT.) QSNAP
Enhanced Features
The QSNAP offers a variety of enhanced features, including: settable warnings, current
threshold warning, underload warning and reset. To help diagnose an application, a fault
queue is provided to view the last five faults.
Refer to the following two tables for definitions of the QSNAP Enhanced Features and
Threshold Features.
Table 8: Standard Features
FaultDefinition
February 2002
Phase Current
Unbalance/Phase Loss
Thermal OverloadWhile the motor is running and depending on the FLA and trip class settings,
A phase current unbalance trip will occur if one or two of the line currents are
40 – 60% or less of the remaining line(s) for longer than 10 seconds.
A phase loss trip will occur with a load current of at least 75% of the minimum
FLA if one of the two input line voltages is lost, with the line current going to
zero for longer than 10 seconds.
when the FLA is exceeded for a period of time (depending on the trip class
setting), a thermal overload trip will occur. For more information on this
feature, see the IT. Contactor and Starter User Manual (Publication No. 49400).
Table 9: Enhanced Features
FaultDefinition
Ground FaultWith the addition of a Ground Fault module, the QSNAP will trip when the
Underload WarningWhile the motor is running, a warning will be activated when the current falls
Current Threshold
Warning
module detects a ground fault. To set the level of the trip, a setting is adjusted
on the Ground Fault Module. The Ground Fault Module is connected to the
QSNAP through the Auxiliary opening on the face of the QSNAP.
below a user settable % of FLA.
While the motor is running, a warning will be activated when the current rises
above a user settable % of FLA.
Note: The threshold values for Thermal Overload and Phase Current Unbalance can not be
modified.
10
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February 2002
Input/Output Data
The QSNAP offers a standard data list (shown below) for default operation. The list is
configurable with data contained within Table 21 in Appendix A: QSNAP Parameters, using
the CH Studio application.
Input Data
Use Tables 10 and 11 when setting up the QSNAP input data.
Table 10: Input Assembly Data Definitions
DataDescription
Faulted/TripThe motor controller is faulted or tripped
WarningThe motor controller has a warning of an impending trip
Running 1The first motor controller is running
Running 2The second motor controller is running
PermissiveThe motor controller run/stop permissive
ResettingMotor controller is in the process of resetting a fault
Thermal Capacity% thermal capacity of the motor from 0 to 100%
RMS Average
Current
Fault Codes and
Warning Codes
Intelligent Technologies (IT.) QSNAP
Average RMS current of the motor (0.000A)
Valid fault and warning codes are:
0No Fault
1General Fault
2Firmware Fault
3Interdevice Communication Fault
4Control Voltage Low Fault
5Control Device Overtemperature Fault
6Motor Phase Loss Fault
7Motor Phase Imbalance Fault
8Motor Ground Fault
9Motor Underload Fault
10Motor Overcurrent Fault
13Motor Bypass Failure Fault
14Motor Thermal Pile Fault
15Control Device Test Fault
40000Current Threshold Warning
40001Underload Warning
40002Control Device Overtemperature Warning
40003Overload Warning
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Intelligent Technologies (IT.) QSNAP
Table 11: Default Input Data
Bit 7Bit 6Bit 5Bit 4Bit 3Bit 2Bit 1Bit 0
Reserved WarningFaultedLocal
Output Data
Use Tables 12 and 13 when setting up the QSNAP output data.
Table 12: Default Output Data
Bit 7Bit 6Bit 5Bit 4Bit 3Bit 2Bit 1Bit 0
February 2002
3-Phase Average RMS Current LSBByte 0
3-Phase Average RMS CurrentByte 1
3-Phase Average RMS CurrentByte 2
3-Phase Average RMS Current MSBByte 3
% Thermal Capacity LSBByte 4
% Thermal Capacity MSBByte 5
Fault/Warning Codes LSBByte 6
Fault/Warning Codes MSBByte 7
Resetting Permissive Running 2 Running 1 Byte 8
Control
Reserved Reserved Local
Control
Local /
Remote
Fault
Reset
Permissive Run 2Run 1Byte 8
Table 13: Output Assembly Data Definitions
DataDescription
Run 1Energize the first starter when Permissive is 1
Run 2Energize the second starter when Permissive is 1
Fault ResetReset the fault
PermissiveStarter Permissive, O – Stops the starter, I – Enables to run the starter
12
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February 2002
Status LED
Intelligent Technologies (IT.) QSNAP
The status LED is located on the lower right of the QSNAP as pictured in Figure 1: QSNAP
Features. The LED’s status changes depending on the state of the QSNAP.
The following table lists the IT. QSNAP LED statuses and describes the meaning of each state.
– = state not importantRUNNING 1 = Run/FWD/SLOW
1 = state true (energized)RUNNING 2 = REV/FAST
0 = state false (de-energized)FAULT = GND FLT and/or OL TRIP
WARNING = Running Current > FLA but not tripped
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Intelligent Technologies (IT.) QSNAP
Configuration
The only configuration that is necessary for normal operation of the QSNAP is setting the
Group ID and SW1 positions A and B, as described in the “Installation” section. However, the
QSNAP offers a variety of enhanced features. When these features are required, use the CH
Studio application or a tool that can read an EDS file to perform the configuration.
Using CH Studio
The CH Studio software application is designed for programming and configuring industrial
automation systems. The application simplifies the monitoring and configuration of entire
networks as well as the enhanced features of individual IT. communicating devices within
those networks.
CH Studio takes advantage of the Windows graphical interface to present a suite of tools that
is easy to learn and efficient to use, while meeting the requirements for developing complex
network configurations.
CH Studio performs the following configuration functions for DeviceNet and QCPort
networks:
February 2002
●Discover network devices
●Display device properties
●Monitor and configure network devices
●Save existing network configurations
●Configure networks off-line
●Configure devices off-line
14
Pub. No. MN05001001E
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February 2002
Installation
Set the Group ID
The Group ID refers to the logical QCPort group to which the QSNAP belongs. For further
information on the explanation of Group ID and the system configuration, see the IT. QCPort System Install and Planning Guide (Publication No. MN05001002E).
The Group ID and SW1 A and B DIP switches are located at the upper right of the QSNAP, as
illustrated in Figure 5: Group ID Setting. CH Studio can view the settings for the Group ID, but
cannot be used to modify them.
Move the DIP switches to ON/OFF positions to create the Group ID. Moving a DIP switch to
the right is ON and moving the switch to the left is OFF. The Group ID is in binary with the
major units numbered to the right of the switch on the side label. Adding up the major units
set to ON determines the Group ID of the QSNAP.
Example: To set the Group ID to 25, start from the top (or 32) and set the switches to OFF, ON,
Intelligent Technologies (IT.) QSNAP
ON, OFF, OFF, ON (16+8+1=25).
32
16
8
Group
ID
4
2
1
A
SWI
B
OFF (0)
Figure 5: Group ID Setting
When a gateway is present and presenting the QSNAP as remote IO, each device on the
QCPort must have a unique Group ID. If any two like QCPort devices have the same Group ID,
those devices will go off-line. Refer to the appropriate gateway install manual for information
on the data packet construction for that fieldbus (IT. DeviceNet Adapter Installation and User Manual, Publication No. MN05004002E).
Once the Group ID is set, a power cycle is not required; after five seconds of inactivity of the
switches, the change takes effect. The Status LED indicates if the QSNAP is properly
configured; the LED is located on the lower right of the QSNAP, as illustrated in Figure 6: QSNAP with 54 mm IT. Starter. For more information on the LED, see “Operation.”
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Intelligent Technologies (IT.) QSNAP
SW1 Settings
SW1 is used to set the existence of the second Aux contact and the external ground fault.
Table 16: SW1 Settings
SW1 PositionEvent
A0 = no second Aux installed, 1 = second Aux installed
The IT. QSNAP is designed to be installed in the auxiliary contact locations of the IT. family of
starters as illustrated in Figure 6. On all starters, one or more auxiliaries can be used along
with the QSNAP. Table 17 lists starters and indicates the number of available auxiliary
locations for each.
Table 17: Starter Size/Available Auxiliary Locations on Mounted QSNAP
Starter Frame Size (mm)
451 single
541 single or 1 dual
762 single or 2 dual
1052 single or 2 dual
1402 single or 2 dual
February 2002
Number of Available Auxiliary Locations
when Center Mounted
16
Figure 6: QSNAP with
54 mm IT. Starter
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February 2002
Intelligent Technologies (IT.) QSNAP
Use the following steps and the illustration in Figure 7 to mount the QSNAP.
1. Align both the QSNAP feet with the auxiliary contact mounting slots on the starter, as
illustrated in the figure.
Recommendation: Use the middle mounting auxiliary contact on the contact block when
mounting the QSNAP.
2. When the QSNAP is aligned, insert the feet into the detents and slide the QSNAP
towards the overload until a “click” is heard. This ensures that the QSNAP is mounted
securely to the starter.
1. Align and
Insert
2. Slide
Figure 7: QSNAP Alignment and Mounting
Note: To remove the QSNAP, press the “PUSH” tab protruding from the QSNAP while sliding
the QSNAP up and pulling away from the contactor block, as illustrated in Figure 8.
1. Slide
2. Pull
Away
Figure 8: QSNAP Removal
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Intelligent Technologies (IT.) QSNAP
Wire the IT. QSNAP to the Starter
The QSNAP is connected to the IT. starter using a factory-provided jumper with an RJ-45 plug
on one end and a pigtail on the other. The pigtail is color coded to facilitate accurate
connection to the overload terminal block. Refer to the following figure and table when
wiring the terminal block.
1
Table 18: Terminal Block Wiring
StarterRJ-45
February 2002
RJ-45 Plug
1
1
Figure 9: Jumper and RJ-45 Plug
GND1
+242
P3
F4
R5
16
27
38
Use the following steps and illustrations to install the jumper.
1. Once the jumper is wired, insert the terminal block into the overload and the RJ-45
connector into J3 on the QSNAP as illustrated in Figure 10: Jumper Installation.
QSNAP
Jumper
18
IT. Starter Terminal Block
Figure 10: Jumper Installation
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Page 23
February 2002
2. To lock the starter interface to the overload, rotate the orange locking tabs until the tab
is locked into the slots in the overload. Use Figure 11 for information on which way to
rotate the locking tabs.
Note: Refer to the IT. Contactor and Starter User Manual (Publication No. 49400) for more
information on locking and unlocking the terminal block to the starter.
Connect the QSNAP to QCPort
The connection to QCPort consists of using the QCPort interconnect jumper from the second
port of the upstream device and connecting it to J1 on the QSNAP. The downstream QCPort
device then connects to J2 on the QSNAP as in Figure 11: QCPort Connection. Use the
following wiring diagram and illustration to connect the QSNAP to QCPort.
Intelligent Technologies (IT.) QSNAP
Figure 11: QCPort Connection
1
1
1 – +24
2 – G
3 – B
4 – A
5 – +24
6 – G
Figure 12: QCPort Wiring Diagram
Use one of the pre-manufactured cables for connecting between QCPort devices. If a custom
cable is to be made, follow the guidelines for cable specifications and connector types listed
in IT. QCPort System Install and Planning Guide (Publication No. MN05001002E).
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Intelligent Technologies (IT.) QSNAP
Troubleshooting and Maintenance
Renewal Parts
The renewal parts for the QSNAP are shown in the following table.
Table 19: QSNAP Renewal Parts
Description Part Number
J3 JumperConsult Factory
Starter InterfaceConsult Factory
Auxiliary ContactConsult Factory
Ground Fault DetectorConsult Factory
Auxiliary PlugConsult Factory
Troubleshooting
Table 20: Troubleshooting
ObservationPossible Cause/Corrective Action
February 2002
IT. starter attempts to
energize when RUN is
commanded but will not
stay in
IT. starter will not energizeControl terminal block is not seated or connected properly on overload or
Reversing starter will not
energize
Reversing starter will not
energize but forward does
IT. starter automatically
energizes on power-up
Check 24V DC coil power supply.
customer wiring.
Check 24V DC control power supply.
Verify that the permissive bit is = 1.
Check J3 wiring.
Make sure there is not a trip.
Unit already running in forward. The units are electrically and
mechanically interlocked.
Check J3 wiring.
Check J3 wiring.
Reversing interlock is jammed.
Check J3 wiring.
20
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Intelligent Technologies (IT.) QSNAP
February 2002
Appendix A: QSNAP Parameters
Refer to the following table when configuring the QSNAP.
Table 21: Configuration Parameters
NumberParameterLengthUnits
1Config Data14
2Configuration CRC check2
3Node ID2
4QCPort mode1
5Baud Rate1
6Slave Address1
7Production Dest2
8Device ID Tag16
9Prod Int2
10Cons Int2
11Parameter List0
12Production List0
13 Consumption List0
32Overload Trip FLA Value4Amps
33Overload Trip Class Value1Class
34Percent Initial Torque1%
37Motor Start Ramp Time2mS
38Motor Stop Ramp Time2mS
43Current Threshold Warning Threshold1En/Dis
44Current Threshold Warning Threshold1%
46Current Threshold Warning Debounce2mS
51Motor Underload Warning Level1En/Dis
52Motor Underload Warning Level1%
54Motor Underload Warning Debounce2mS
55Motor Ground Fault Enable1En/Dis
56Motor Ground Fault Debounce Time2mS
57Motor Ground Fault Inhibit From Start Delay Enable1En/Dis
58Motor Ground Fault Inhibit From Start Delay1S
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Intelligent Technologies (IT.) QSNAP
Table 22: Data Parameters
NumberParameterUnitsLength
11Motor Control1
12Motor Control Status1
13Motor Control Faults2
14Button State1
15LED State1
16ASCII Text1
18RMS AC CurrentAmps4
22Control DC VoltageAmps2
23Thermal Pile PercentageVolts2
24Temperature Deg C%2
26Fault QueneHz2
February 2002
22
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Intelligent Technologies (IT.) QSNAP
February 2002
Intelligent Technologies (IT.) Publications and Support
Table 23: IT. Publications
PublicationDescription
MN05002001EIT. D77A- IO Module Products Installation and Users Manual
MN05001002EIT. QCPort System Install and Planning Guide
MN05004002EIT. DeviceNet Adapter Installation and User Manual
Pub 49907Intelligent Technologies S751 Soft Starter User Manual
For copies of these and other publications contact the Literature Fulfillment Center at
1-800-957-7050.
and Users Manual
and Users Manual
Pub. No. MN05001001E
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Intelligent Technologies (IT.) QSNAP
February 2002
24
Pub. No. MN05001001E
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Page 30
Eaton’s Cutler-Hammer Aftermarket Services
• Technical/telephone support
• Resident service engineers in major trading centers
• Factory repair services
• Warranty administration
• Equipment modification and upgrading services
• Training seminars
For additional information on this
product, please call our Customer
Support Center at:
1-800-356-1243
For service or start-up assistance
24 hours/day, 7 days/week,
please call:
1-800-498-2678
A response network that gives new meaning to customer service
• Personalized
• Comprehensive
• Professional
Eaton Corporation
Cutler-Hammer business unit
1000 Cherrington Parkway
Moon Township, PA 15108-4312
USA
tel: 1-800-525-2000
www.cutler-hammer.eaton.com