7.4.3 Data for Pulsar MX 4000 / 5000 / 10000 and EX 5 / 7 / 11 RT 95
7.4.4 Data for Pulsar MX frame 15 / 20 97
7.4.5 Sensor data 102
7.4.6 Other data 105
8
8.1
8.1.1 Table of alarms 106
8.1.2 Table of UPS events 109
8.1.3 Table of system alarms 111
8.2
8.2.1 MGE MIB 112
8.2.2 Table des TRAPS : (1.3.6.1.4.1.705.1.11) 115
JBUS
TABLE
91
APPENDICES 106
T
ABLES OF ALARMS AND EVENTS
SNMP
OBJECTS
112
106
9
GLOSSARY 117
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1 EATON Network Solution
1.1 General Presentation
EATON Network Solution :
- Provides information on events concerning the supply of power to the computers connected to your computer
network,
- Carries out automatic shutdown of computer systems,
- Monitors and controls all the UPSs connected to the network.
EATON Network Solution provides 3 main functions:
- Supervision of the UPSs over the Network : Web browser, Enterprise Power Manager, or SNMP NMS.
- Protection of the computers (multi-platform) with :
Network Shutdown Module for MGE Office Protection Systems UPS.
Netwatch for Powerware UPS.
- Connexion of the UPS to the Network.
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1.1.1 Connecting the UPS to the Ethernet network
This function can be performed through network Cards inserted in the UPS (Network Management Card).
Also a software "agent" running on a nearby PC that is called the Network Management Proxy can be used.
The Network Management Card or Proxy:
- manages communication with the UPS (as well as local protection of the machine on which Proxy is installed)
- periodically accesses the information concerning the UPS
- makes this information available to the connected applications (Network Shutdown Modules, Netwatch, Web Browser,
Network Management Systems, Enterprise Power Manager)
- sends notifications on certain events.
Operation may be in standard secure mode (the default mode) or in SSL secure mode (Secure Socket Layer SSL).
1.1.2 Protection of the computers/servers
This function is performed by :
- Network Shutdown Module for MGE Office Protection Systems UPS
- Netwatch for Powerware UPS
installed on each of the servers to be protected.
Note that Network Shutdown Module and Netwatch are available on several Operating Systems.
Both protection applications:
Continuously waits for information from the Network Management Card/Proxy connected to the UPS.
Warns administrators and users if AC power fails and proceeds with graceful system shutdown before the end of
battery backup power is reached.
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1.1.3 Supervision of the UPSs over the network
Depending on your needs, you can either use:
Your Internet browser to monitor each UPS, as Management Proxy and Management Card includes a Web server
Your company’s standard Network Management System (HP-Openview, CA Unicenter, HP Insight Manager, IBM Tivoli
Netview)
To simplify integration of EATON UPSs, you can use one of the Network Management System Kits for MGE devices.
These kits are available on the Management Pac 2 CD-ROM. (ref 66923)
The supervisor "Enterprise Power Manager".
1.1.4 Connection
Before installing the Network Solution, the UPS must be set up as indicated in the steps below.
Shut down the computers to be protected by the UPS.
Connect the UPS to a wall outlet. (For UPSs above 3kVA, please refer to the UPS installation manual).
Connect the power cord of each computer to an outlet on the UPS. (For UPSs above 3kVA, please refer to the UPS
installation manual)
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1.1.4.1 How to connect UPS / agent / network:
Insert the optional card in the UPS and connect the UPS to the computer network.
Start the UPS, then the computers.
1.1.4.2 Setting up the protection:
Set up the Network Management Card (see user manual).
Install and configure the protection application on all machines that are to be protected by the UPS :
- Network Shutdown Module for MGE Office Protections Systems UPS : The software components for each
platform and the user manuals are on the Solution-Pac-2 CD or available at download.mgeops.com
- Netwatch for Powerware UPS : The software components for each platform and the user manuals are
available at powerware.com
1.2 Presentation of the Network Management Card (NMC)
1.2.1 Compatibility with UPSs
The Minislot Network Management Card is compatible with the UPS listed into the compatibility list :
- available at download.mgeops.com for the MGE Office Protection Systems UPS.
- available at powerware.com for the Powerware UPS.
Network Management Cards acquire information on the operation status of the UPS systems and provide remote
control of these systems by means of an ETHERNET network from any SNMP administration station or Web browser.
They also supply alarms to the Network Shutdown Modules to trigger shutdown or other automatic actions for
protected servers.
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Network Management Cards are compatible with the "Enterprise Power Management" supervision system, with the
MGE Office Protection Systems network protection system and with Powerware Netwatch.
Network Shutdown Module
Enterprise Power Manager
Management-Pac 2
1.2.2 Direct sending of E-mail
When a UPS event occurs, the Network Management Card can directly notify up to 4 intranet or extranet addresses
by e-mail. (see E-mail Notification and E-mail message settings)
1.2.3 Sending text messages (SMS)
The card offers the possibility of redirecting UPS alarms to an e-mail server. The format of these e-mails is compatible
with mobile telephone e-mail/SMS transfer systems proposed by ISPs. The format to be used depends on the service
provider.
For example, sms.0660256585@votre-login.activmail.net (text messages).
1.2.4 Compatibility with the Network Management Systems (NMS) – Trap
sending
The Network Management Cards are compatible with the major Network Management Systems (IBM Tivoli, CA
Unicenter, HP Insight Manager). The Management-Pac 2 offering includes the necessary SNMP plug-ins to allow an
easy integration in the NMS. Events are notified by SNMP trap.
NMS can subscribe on page “Notified Applications”
The trap list is given in the appendix.
1.2.5 Environment Sensor (option)
The Environment Sensor (66846) solution comprises a box to be connected to the Card Settings port of the
Network Management Cards.
Environment Sensor enables measurement of temperature and humidity around the UPS, consideration of external
alarms via 2 dry contacts and notification of alarms according to pre-programmed thresholds. (see Environmen
Status and Environment Configuration)
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1.3 Technical data
1.3.1 Hardware characteristics
Dimensions
Dimensions (L x l x H) 132 x 66 x 42 mm
Weight (gr) 70 g
Storage
Storage temperature -10 °C to 70 °C
Ambient conditions
Operating temperature 0 °C to 40 °C
Ambient humidity 90 % RH max without condensation
ROHS 100 % compatible
1.3.2 EMC Compatibility
When correctly installed and used in accordance with the manufacturer's instructions, the Network Management Card
complies with the following standards:
Safety for ATI: IEC/EN 60950-1 2002
EMC: EN 61000-6-2 (2002), EN 61000-6-3 (2002). IEC/EN 62040-2 (2002).
As per European directives:
Low voltage: 73/23/EEC and 93/68/EEC
EMC: 89/336/EEC and 93/68/EEC.
1.3.3 Configuration
The user can configure the card with one of the following means:
Web browser
Local serial link (network parameters)
BOOTP/DHCP (network parameters).
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1.3.4 Administration
Up to 35 workstations(in TCP connected mode) or up to 100(in UDP broadcasted mode) protected by Network
Shutdown Modules - Central or local configuration.
Up to 5 browsers connected at the same time (3 in SSL).
Minimum recommended browser versions: Internet Explorer 6.x / 7.0, Mozilla Firefox 1.5 / 2.0 / 3.0
E-mail sending configurable according to UPS alarms and transmission of a periodical report.
Control of UPS on/off switching via the HTML interface.
Adjustment and control of PowerShare outlets via the HTML interface, sequential starting of the installation and
optimisation of backup time by shutting down non-priority systems.
Automatic data and time adjustment via NTP server.
Protection by encrypted password.
Protection by secure SSL connection.
Saving of logs in the non-volatile memory.
Languages available: English/French/Spanish/German/Italian.
On-line help in English available for each page.
Card firmware updated via the network.
Card Mass settings via the network with the NMC tool.
1.3.5 Network
◗ Fast ETHERNET 10/100 Mbits compatibility with auto-negotiation on the RJ45 outlet.
◗ Temperature measurement from 0 to 70 °C with +/- 1 °C accuracy.
◗ Measurement of humidity from 0 to 100 % with +/- 6 % accuracy.
◗ Min / max time-stamped function for temperature and humidity.
◗ Choice of temperature readings in Celsius or Fahrenheit.
◗ High and low thresholds, hysteresis and offset adjustable via Web interface.
◗ Possibility of notification of status changes by e-mail, SMS or SNMP trap.
◗ Position detection of 2 dry contacts (maximum sensor/contact distance: 20 m).
◗ Name and status of each configurable contact.
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◗ Recording of events and measurements in the card log
◗ Possibility of shutting down the installation in the event of a threshold being exceeded or on opening / closure of a
dry contact
◗ Connection to the card with straight CAT5 RJ45 network cables (maximum card/sensor distance: 20 m)
◗ Hot installation
1.3.7 MIB (Management Information Base)
◗ Compatible with MIB MGE Office Protection Systems V1.7
The list of objects managed can be found in the appendix
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1.3.8 Default parameters
Function Parameter Default value Possible value
NetworkIP address 166.99.16.16 Network IP address
Subnet mask 255.255.0.0 Network IP address
Gateway Address 0.0.0.0 Network IP address
BOOTP/DHCP Enabled Active / Deactivated
Firmware Upload Enabled Active / Deactivated
SMTP server smtpserver 49 characters maximum
SystemUPS Contact Computer Room Manager 49 characters maximum
UPS Location Computer Room 31 characters maximum
History log interval (sec.) 60 10 to 99999 sec.
Environment log interval (sec.) 300 10 to 99999 sec.
Default Language English English / French / Spanish /
German / Italian
Manager tableempty 50 maximum
Access controlUser name admin 10 characters maximum
Password admin 10 characters maximum
Community name read public 49 characters maximum
Trap port 161 Non configurable
Date and timeDate and time adjustment Accept automatic update from
NSM or EPM
NTP server ntpserver 49 characters maximum
Serial link Speed 9600 baud Non configurable
Data bits 8 Non configurable
Stop bits 1 Non configurable
Parity without Non configurable
Flow control without Non configurable
Synchronise with an NTP
server
Accept automatic update from
NSM or EPM
Synchronise manually
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2 Installation
2.1 Unpacking and check on contents
The installation kit contents:
◗ A Network Management Card (66102)
◗ A serial communication cable for configuration (34003918)
◗ Installation manual (34003905)
2.2 Indications
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Ethernet port
LED Colour Activity Description
ACT Green
100M Orange
Service port
◗ Off ◗ Card not connected to the network.
◗ On
◗ Flashing
◗ Off ◗ Port operating at 10Mbits/s.
◗ On ◗ Port operating at 100Mbits/s.
◗ Card connected to the network but
without activity
◗ Port is active in receiving /
transmission
LED Colour Activity Description
UPS Green
Data
RS232 Orange
◗ Off ◗ Card startup in progress.
◗ On
◗ Flashing
◗ Off ◗ Configuration menu is active
◗ On ◗ Normal operation. Configuration
◗ Flashing ◗ Communication with the
◗ Communication with UPS in
progress
◗ Normal operation.
Communication with the UPS is
operational
menu is deactived
Environment Sensor (option).
2.3 Installation in the UPS
The Network Management Card (66102) can be "hot" installed in all UPSs of the MGE Office Protection Systems or
Powerware range equipped with a Minislot without having to shut it down.
◗ Remove the protective plastic cover from the Minislot
◗ Note the card's MAC address prior to insertion
◗ Insert and tighten the card's retaining screws
◗ Connect the ETHERNET cable
◗ Wait 2 min. the card is completely operational when the green UPS Data LED flashes continuously
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2.4 Sensor installation (option)
The Environment sensor is available as an option on the Network Management Card and is available from MGE Office
Protection Systems (reference 66846).
The sensor allows remote monitoring of the UPS's environment through regular measurements: temperature, humidity,
status of two external contacts. It also enables notification of alarms (e-mail, trap SNMP) according to pre-programmed
thresholds.
It is connected to the Service port (Settings/Sensor) directly on the Network Management Card with a standard
Ethernet cable (20 meters maximum).
Recognition is automatic. Supervision and configuration are performed via a menu that can be accessed directly from
the home page.
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3 Configuration
3.1 Configure IP parameters
Once the card has started:
Connect one end of the cable (34003918) to the Service port.
If the environment sensor was previously connected, the card must be restarted in order to access the configuration
menu.
Connect the other end of the cable to the COM port (IOIOI) of a PC.
Launch a HyperTerminal™ type emulator with the following configuration:
Speed: 9600
Data bits: 8
Parity: none
Stop bits: 1
Flow control: none
"Locally reproduce the characters entered" option: deactivated.
The card is configured by default with this service activated.
The card automatically collects IP parameters.
To know the IP parameters, type 2, the next menu is displayed:
Network configuration :
MAC address : 00:20:85:FD:1C:07
Mode : Static IP
IP address : 166.99.21.94
Subnet mask : 255.255.248.0
Gateway 166.99.17.1
Note the IP address.
To exit, enter 0 then 0. The card is operational.
Note: As long as the card is not connected to the network, it continuously attempts to make connection. Once the
connection has been established, the operational mode presented in the table above becomes effective.
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3.1.2 Your network is not equipped with a DHCP server
In the main menu enter 2, then 2 again. The menu is displayed:
Follow the instructions and enter the static IP parameters.
At the end of the menu, wait for the "Done" message to be displayed indicating that the IP parameters have been
saved.
----------------------------------------------------------------------------For each of the following questions, you can press <Return> to select the value
shown in braces, or you can enter a new value.
Should this target obtain IP settings from the network?[N] N
Static IP address [166.99.21.94]? 166.99.21.21
Static IP address is 166.99.21.21
Subnet Mask IP address [255.255.248.0]? 255.255.255.0
Subnet Mask IP address is 255.255.255.0
Gateway address IP address [166.99.17.1]? 166.99.17.1
Gateway address IP address is 166.99.17.1
Wait during your new configuration is saved ...
Reset the card to take into account the new configuration.
Return to the main menu and enter 1 then 2.
The card restarts with the new IP parameters.
3.2 Test after configuration
To check that the Network Management Card is operational after installation and configuration.
From a station connected to the same subnet as the card, open a web browser and enter the IP address of the card in
the address field
Check the display of the home page.
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4 Supervision and administration by browser
◗ On a computer equipped with a Web browser (Internet Explorer, FireFox or Netscape recommended), enter the
address initialised previously in the Installation chapter (e.g. http://166.99.16.16.)
The "UPS properties" home page is displayed.
4.1 Optimising the performance of your browser
◗To view status changes on the UPS in real time, the browser must be configured so that it automatically refreshes
all the objects on the current page.
Example on IE 6: Tools / Internet Options / General / Parameters menu, tick Every time this page is visited and
validate.
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4.2 UPS
4.2.1 UPS properties page
This page is automatically refreshed every 10 seconds.
From this page, access to the main UPS information is available thanks to the combo box (see screen copy below).
The different choices are the following ones:
“UPS Status”: (chosen by default) this page gives instant access to the essential information about your UPS.
“UPS Alarms”: to view the list of current alarms.
“UPS Modules”: (available on modular UPS) to view general information on each modules.
“About your UPS”: provides information on the UPS and the card, in particular, the model range and software
version.
These different pages are detailed in the following chapters.
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4.2.1.1 "UPS" zone: general information on the UPS.
Indication of the picture and generic name of the UPS range
Computer room: Customised name of your system.
You can change this name on the "System"page.
UPS status icon :
The various icons showing the status of the UPS are:
Normal operation
Alarm present. This icon links directly to the
Animated synoptic: An animated synoptic gives a global overview of the UPS current operating mode.
This synoptic is available on all On-Line UPS.
The synoptic drawing depends on the UPS topology. The different drawings are described in the table below.
alarm page.
Loss of communication with the UPS
UPS with automatic bypass
UPS with automatic and manual bypass
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UPS without automatic bypass
Note: In case of loss of communication with the UPS, all the elements of the synoptic are grey.
The various elements of the synoptic are the following ones:
◗ AC Normal Input :
◗ AC Normal Flow :
◗ AC to DC Converter:
In tolerances
Out of tolerances
AC to DC converter powered by AC Normal
AC to DC converter not powered by AC
Normal
Powered
Not powered
Internal failure
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◗ Battery :
◗ Battery Output Flow :
◗ DC to AC Converter Input flow :
◗ DC to AC Converter :
Remaining capacity > 50%
Remaining capacity < 50%
Battery to be checked (battery test result)
DC to AC converter powered by battery
DC to AC converter not powered by
battery
Energy flow
present
No energy flow
Powered
◗ DC to AC Converter Output :
◗ AC Bypass Input :
Not powered
Internal failure
Energy flow
present
No energy flow
In tolerances
Out of tolerances
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◗ AC Automatic Bypass Flow :
◗ AC Automatic Bypass Status :
Energy flow
present
No energy flow
Powered
Not powered
Internal failure
◗ AC Manual Bypass Flow :
◗ AC Manual Bypass Status :
◗ AC Output Flow :
◗ AC Output :
Energy flow
present
No energy flow
Open
Closed
Energy flow
present
No energy flow
Load protected
Load not
protected
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◗ UPS measurements :
◗ Boxes showing measurements appear when synoptic elements are hovered by the pointer. See example below.
These measurements are available for AC to DC converter, Battery, DC to AC converter and automatic bypass.
The measurements available in these boxes depend on the UPS range.
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4.2.1.2 "UPS status" zone: Essential information
◗ "Active sources": (available on parallel or modular UPS)
x UPS + y UPS redundant : x indicates the minimal number of UPS necessary to power the load,
y indicates the number of UPS in redundancy.
An alarm can be generated if the number of UPS in redundancy is less than a configurable threshold. See UPS
modules section.
◗ "Power source": indicates whether the power comes from the utility or from the UPS battery
◗ "Output load level": indicates the power percentage used at UPS output
◗ "Output": indicates if the different UPS outputs are protected.
◗ "Master": indicates if the UPS main output is protected
◗ "Group1 and Group2": indicates if the controlled outlets (if available) are powered.
The various icons showing the status of the UPS outputs are:
(green outlet)
(red outlet)
Battery Information :
◗ "Battery load level": remaining battery charge (in percent).
The information is completed with the two following labels:
◗ “Charging” : if the utility power is present and the battery charge is in progress
◗ “Discharging”: if the UPS operates on battery.
◗ “Fault”: if the battery is faulty.
◗ "Remaining backup time": Estimation of the battery's maximum backup time remaining before UPS shutdown
◗ "Battery status": Result of the last automatic battery test carried out by the UPS
Possible values are:
– OK: the test was completed correctly
– NOK: the battery needs to be checked
– Deactivated: the automatic battery test is not validated on the UPS
Outlet powered
Outlet not powered or not
protected
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4.2.1.3 Viewing the modules
◗ Click on "UPS Modules" scroll list to view the information about the UPS modules.
◗ Active sources:
x UPS + y UPS redundant : x indicates the minimal number of UPS necessary to power the load,
y indicates the number of UPS in redundancy.
The addition of these 2 values is the total number of available UPS.
◗ The "Minimum redundant UPS modules to trigger alarm can be configured from this page. The button Save makes
the card setting the parameter into the UPS. A warning message informs the user about the consequences of this
parameters modification.
The redundancy lost can generate Email notification (if set in the email notification page) and SNMP trap. It can
also be used by NSM for server protection criteria.
◗ The Module Nr gives the location of the module in the UPS.
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◗ The Status can take the next forms:
or when the module is working properly with no alarm.
when the module has at least one alarm (level Warning) active.
when the module has at least one alarm (level Critical) active.
when the module has a communication fault.
When the module is working properly with no alarms, the icon is not reactive, otherwise it is reactive and clicking on it
makes the page Alarm Table appear.
◗ "Output load level": Value of the percentage of load at module output
◗ "Battery load level": Percentage of charge available in the battery module
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4.2.1.4 Viewing the alarms
Click on "Alarm Table" scroll list to view the list of current alarms. The table of managed alarms is included in the
appendix.
The level of the alarms appears like below:
Critical
Warning
Unknown
◗ Alarm table for standard UPS
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