Doro PAYPHONE ZIRCON User Manual

User guide

Back-up battery

The long life back-up battery will store the settings you program even if the Payphone is unplugged from the phone socket.

Call barring

You can bar certain types of calls, such as calls outside Australia or calls to premium rate numbers.

Different languages

You can let callers choose the language for the display messages.

Free emergency calls

You don’t need to insert any coins to make calls to the emergency services or free numbers

Inductive coupler

Your Payphone Zircon has a hearing aid coupler so that it can be used by people with post aural hearing aids.

Memory buttons for phone numbers

You can program phone numbers – such as the local taxi firm or credit-card company – so that callers can call them without having to know or dial the whole number.

New coin programming

You can program new coins or tokens for your customers to use.

Owner call feature

You can make calls without using coins. These calls will be charged to your own phone bill at the normal rate.

Programmable charge rates

You can choose how much to charge for calls.

Large cash box capacity

The cash box will hold up to 400 coins.

Follow on button

Cash Box area

Setting up 6 Basics 16 Extras 22 Help 35 Technical 37

Hints and tips boxes

Helpful hints and tips to help you get the most from your Payphone Zircon are in grey boxes.

Your package should contain:

• a Payphone Zircon

• two cash box keys

• a Payphone Zircon notice

• a set of payphone signs

• a fixing kit for a solid wall or table top.

The cash box key opens the cash box and you’ll also need it when you program your Payphone Zircon. Make a note of the key number here and keep this guide in a safe place in case you ever need to order more keys. We have provided a spare key.

Key number

The serial number is written on the base of the Payphone. Make a note of the number now, before you fix the Payphone in place.

Serial number

You use your PIN (Personal Identification Number) for checking how much money your Payphone Zircon has taken and for programming.

It is written on the label on the handset. When you’re sure you can remember your PIN, and before you let people use your Payphone, throw the label away.

If you think someone else might know your PIN, change it as soon as you have set up the Payphone – see page 32.

Keeping your PIN safe

If you want to write your PIN down, make sure you disguise it as another number such as a phone number or birthday.

Locking the cash box

Always try lifting the top cover to check that it is properly closed when you lock it.

Follow these 9 steps, and your

Payphone Zircon will be ready to use

The Payphone is designed for use in a supervised environment. Choose a spot where it can be seen by you and your customers but will still allow some privacy for callers.

Plugging in the Payphone

To operate correctly your Zircon payphone can only be connected to a Telstra ELQ (50 Hz) payphone line. Please contact Telstra to make sure your line is compatible with your payphone.

There’s a space at the back of the Payphone so that you can put it directly over the phone socket to keep the cord safe and stop anyone from removing the phone plug.

Cut out for phone plug

Fixing your Payphone to the wall

Remember that the Payphone will be heavy when it’s full of cash, so choose a solid wall that will take the weight.

You will need four suitable wall fixings. We have provided a fixing kit for a solid wall.

1 Unlock the cash box and lift the top cover

2 Remove the cash tray

3 Squeeze the catch on the phone cord plug and

gently pull it out of the socket underneath the top cover

4 Unclip the phone cord from the plastic clips

5 Squeeze the hinge pins together and lift the top

cover from the base

6 Drill through the four hole points on the back

of the Payphone – be careful not to damage the phone cord

7 Use the template at the back of this guide to

mark the position of the holes on the wall

8 Screw the Payphone base to the wall

If you put the back of the Payphone over the socket, make sure you store the spare cord out of the way.

9 Replace the top cover – make sure the coin slot

guide is outside the base

10 Plug in the phone cord – make sure the catch

clicks into place

11 Clip the phone cord into the plastic clips

12 Replace the cash tray and close and lock the

top cover – make sure the handset cord is in the channel on the base

Fixing your Payphone to a table

You can just sit the Payphone on the table but it will be much more secure if you fix it in place.

You will need two suitable fixing screws. We have provided screws in the fixing kit.

1 Unlock the cash box and remove the cash tray 2 Remove the rubber feet from the base of the

Payphone

3 Drill through the two hole points in the base of

the Payphone

4 Place the phone on the table and mark the

position of the holes

5 Drill the table holes 6 Screw the Payphone to the table 7 Replace the cash tray and lock the cash box

Remove the plastic cover from the phone number label under the handset and write in your phone number.

Before fixing your payphone down, note the serial number on the bottom of the p a y p h o n e .

As you are providing a payphone service, you

must put up a notice giving people information

about the payphone and call charges. We have provided a notice for the Payphone

which includes most of the information you need to tell people and space for you to add the remaining details.

You must add:

• the charge for local calls – this is set to 50c for 3 minutes of time when you first get your

Payphone

• the minimum charge for calls – this is set to 50c when you first get your Payphone

• the name of the person who should be contacted about complaints

• the full address of where the payphone is located

• details of any other phones connected to the

same line

These could be used to overhear calls on the

Payphone.

Checking your phones

If you have more than one phone or other piece of equipment plugged into your line, remember that each of them uses the signal that comes down the phone line. The signal is only strong enough for a few phones, so you need to check that you don’t have too many phones plugged in.

Every phone has a REN (Ringer Equivalent Number) written on it which is a guide to how much of the signal it uses. If the RENs of your phones add up to more than 3, they may not work. Payphone Zircon has a REN of 1.

Programming your Payphone Zircon

Use the dialling buttons to program the Payphone. To make the programming codes easier to remember, the dialling buttons have letters printed on them as well as numbers .

If you can't remember a code but you know what the feature is called, press , dial the first two letters of the feature's name, and then press . For instance, to program the money, dial MO (which is 66 ).

confirms you have finished a part of the code and ends each code – remember to always press to confirm the options you’ve chosen

Memory 3

starts each code

Memory 4

Memory buttons

used to choose options and set values for features

Display window

shows the features and options as you program them

Dialling buttons

used to enter numbers and letters

Memory 1 Memory 2

F O L LOW ON

Your Payphone Zircon uses the owner number to determine whether a call should be charged at a local or national rate. To programme the owner number:

1 Lift the handset 2 Turn the cash box key to the unlocked position

The display shows PIN.

3 Enter your PIN

This was written on the label on the handset. Instructions on changing your PIN are on page 31.

4 Press

The Display shows MONEY. If the display shows PIN, the PIN was incorrect – try entering it again.

5 Press 69

The display shows TEL.

6 Enter the full STD telephone number of the

payphone: eg. 02 96746099

The display shows the keyed number. If the wrong number is inputed press the REDIAL button to delete and input the whole number again.

7 Press

The display blinks to confirm the owner number

8 Lock the cash box and remove the key 9 Replace the handset.

Some of the features on your Payphone Zircon have standard settings which are pre-programmed. The following table shows the features and the standard settings. Check that each feature is set as you want it.

If you want to change any of the other features, instructions are given in Extras, which starts on page 22

Feature name Standard setting What the feature does

UNIT FEE 50 cents Used to help calculate the call time MINIMUM FEE LOCAL 1 unit fee Used to help calculate the call time MINIMUM FEE NATIONAL 2 unit fee Used to help calculate the call time MINIMUM FEE MOBILE 2 unit fee Used to help calculate the call time MINIMUM FEE PREMIUM 4 unit fee Used to help calculate the call time MINIMUM FEE INTL 4 unit fee Used to help calculate the call time DIALLING Tone Most exchanges use Tone dialling which means that your

phone makes musical notes as you dial. If your exchange doesn’t use Tone dialling, change to Pulse dialling.

INCOMING CALL Allowed You can choose whether to allow calls to be made to the

Payphone

CHARGES Unit Fee You can choose how much you charge for calls. MEMORY – You can program four phone numbers, such as the local

Taxi firm or a credit card company, so that they can be called by pressing one of the Memory buttons. You can also set the charge for calls to this number.

TOKEN – You can program the Payphone to recognise and accept

new coins, and to accept tokens with a coin value.

Checking that you can make calls

Most exchanges use Tonedialling which means that your phone makes musical notes as you dial.

Try making a call. If you don’t hear the musical notes as you dial, follow the instructions on setting the dialling mode on page 23.

Feature name Standard setting What the feature does

COIN SET Allowed: You can stop certain coins from being used to make calls.

20c, 50c, $1, $2

EXCEPTION CODES – You can program exceptions, such as for calls which

Zircon would charge at the national rate but which should be charged at the local rate.

BARRING Allowed: Free, Local, You can stop calls from being made to certain types of

National,Mobile, numbers International, Operator Barred: Premium rate.

PIN CHANGE PIN You can change your PIN to one of your choice. IDENTIFICATION TONE On If an Operator calls your number, the tone tells them that

Zircon is a payphone and that they should avoid connecting reverse charge calls. You can switch it off if you wish.

OPERATOR TONE On When calling the Operator, the tone tells them that Zircon

is a payphone and that they should avoid connecting free calls from it. You can switch the tone off if you wish.

PRIVACY Off If you have another phone connected to the same line,

you can switch privacy ON to stop people from using the

Payphone to listen to calls made on that phone.

LANGUAGES Off If you switch the language feature on, callers will be able

to choose whether to see the display messages in

English, French, German, Italian or Spanish

These instructions will help you to show your customers how to make calls. You can make Owner calls – calls where you don’t have to use coins.

1 Lift the handset

The display shows PLEASE DIAL.

2 Dial the number

The display shows the number as it’s dialled.

3 Wait for the call to be answered 4 Put the coins in the slot

Callers can start any call with the minimum fee, but the Payphone checks the dialling code to see what sort of call is being made and suggests a minimum amount for that type of call. The Payphone accepts 20c, 50c, $1 and $2 coins. It doesn’t return any unused coins.

5 Check the display

The display shows how much money is left. 10 seconds before the money runs out, the display flashes and the pips sound.

6 Add more coins to continue the call

More coins can be added at any time during the call – remember that the Payphone does not return unused coins.

To make another call

If there is at least the minimum fee left at the end of a call, callers can make another call. Don’t hang up at the end of the first call.

1 Check the display

The display shows how much money is left.

2 Press FOLLOW ON – don’t hang up

3 Display shows remaining credit followed by

PLEASE DIAL.

4 Dial the number

This section shows you how to help your customers make

payphone calls and how to use your Payphone Zircon day to day

FOLLOW ON

If the number you dial is engaged, you can redial it by using the FOLLOW ON and

REDIAL buttons. Don’t hang up when you hear

the engaged tone.

1 Press FOLLOW ON when you hear the

engaged tone

2 Press REDIAL

Calls to free numbers

The display shows FREE CALL when you dial numbers that are programmed as free. You do not need to put any coins in to start the call and you will be able to start talking straight away.

When to put in coins

Callers should wait for their call to be answered before putting in coins. Callers must put in the minimum fee before they can speak to the person who answers.

More coins can be added at any time during the call – any unused coins will not be returned at the end of the call.

FOLLOW ON

You can make calls without using coins if you have the cash box key. These calls will be charged to your phone bill at the normal rate.

Method

1 Lift the handset 2 Turn the cash box key to the unlocked

position

3 Press FOLLOW ON 4 Turn the cash box key to the locked position

and remove the key

The display shows OWNER CALL.

5 Dial the number

If you want to make another call, press FOLLOW ON – don’t hang up. When you have finished your

calls, hang up. Your Payphone Zircon will be ready for payphone calls after 3 seconds on hook.

Lift the handset and answer the call. You’ll hear a beep that lets the Operator know that this is a payphone and that they should avoid connecting reverse charge calls.

You can switch the ringer volume between high and low – or even switch it off altogether.

1 Unlock the cash box and lift the top cover 2 Switch the ringer to the volume you want

3 Close the cover and lock the cash box

• Press VOLUME while you are on a call

The volume will increase. Press VOLUME again to return it to the normal level.

You can check how much money has been taken since:-

1. Last reset.

2. Installation Or the number of meter pulses recieved since

installation.

Method

1 Lift the handset 2 Turn the cash box key to the unlocked position

The display shows PIN. Enter PIN

3 Press

The Display shows MONEY. If the display does not show MONEY press the hookswitch and try entering PIN again.

4 Press

The display will show how much money the Payphone has taken since it was last reset. You can leave the amount unchanged or reset to $0.00.

To leave the amount unchanged

1 Press again to see how much money has

been taken since the Payphone was first used.

2 Turn the cash box lock to the locked position

and remove the key

3 Replace the handset

To reset to Cash $0.00

1 Press 0 the display shows $0.00. 2 Press , display shows how much money has

been taken since installation.

3 Turn the cash box lock to the locked position

and remove the key

4 Replace the handset

To indicate Metering events

1 Press

The display shows number of metering events that have been recieved by the Zircon since the payphone was first used.

2 Press Memory 1.

The display shows number of metering events that have been recieved for the Memory 1 number since it was first used.

3 Pressing other Memory keys shall indicate

metering events for those numbers, press to return to COUNT.

4 Turn the cash box lock to the locked position

and remove the key

5 Replace the handset

You need the cash box key to do this.

1 Unlock the cash box and lift the top cover

2 Empty the cash box tray

3 Replace the tray and lock the cash box

Locking the cash box

Always try lifting the top cover to check that it is properly closed when you lock it.

This section shows you how to program many of your

Payphone Zircon ’s features to suit your own requirements

Programming your Payphone Zircon

Use the dialling buttons to program the Payphone. To make the programming codes easier to remember, the dialling buttons have letters printed on them as well as numbers.

Memory 3

starts each code

Memory 4

Memory buttons

used to choose options and set values for features

Display window

shows the features and options as you program them

Dialling buttons

used to enter numbers and letters

Memory 1 Memory 2

confirms you have finished a part of the code and ends each code – remember to always press to confirm the options you’ve chosen

F O L LOW ON

You start the programming mode in the same way for all of the features. When you’ve started the programming mode, you can change as many of the features as you like. You will need the cash box key.

1 Lift the handset 2 Turn the cash box key to the unlocked position

The display shows PIN.

3 Enter your PIN 4 Press

The Display shows MONEY. If the display shows PIN, the PIN was incorrect – try entering it again.

5 Choose the feature you want to program

The rest of this section tells you how to program each feature to suit you.

• Setting the dialling mode 24

• Setting the minimum fee 24

• Barring incoming calls 25

• Setting call charges 25

• Programming the Memory buttons 26

• Programming new tokens or coins 27

• Programming fake coins or tokens – slugs 28

• Stopping a coin from being used to

make calls 28

• Programming the exception codes 29

• Barring calls 30

• Setting the identification tone 31

• Setting the Operator tone 31

• Setting the ring timer 32

• Changing your PIN 32

• Setting the privacy feature 33

• Allowing callers to use different

languages for the display messages 34

Unplugging the Payphone from the phone socket

You can unplug the Payphone from the phone socket without losing any of the settings you have programmed.

Your Payphone Zircon is set to Tone dialling which is used by most exchanges. Tone dialling makes musical notes as you dial. If you can’t get through when you dial a number, switch to Pulse Dialling and try again.

1 Start programming if you haven’t already 2 Press 34

The display shows the current dialling mode.

3 Press Memory 3 to change the dialling mode 4 Press

The display blinks to confirm the dialling mode.

5 Program another feature or lock the cash box,

remove the key, and replace the handset

You can change the minimum fee that callers must pay for a local, national, mobile , Premium and international call. They will not be able to start a call for less than the amount you choose.

1 Start programming if you haven’t already 2 Press 64

The display shows MIN L 1.indicating the minimum fee for a Local call is 1 Unit Fee

3 Press Memory 3 to increase the fee

Press Memory 4 to decrease the fee

4 Press

The display blinks to confirm the fee.

5 Press Memory 2 to scroll through other charge

bands N (national), M (mobile), P (premium) and I (international). Which you can alter using Memory 3 and 4.

6 Press

The display blinks to confirm the fee.

7 Program another feature, or lock the cash box,

remove the key, and replace the handset

Memory 1 Memory 2

Memory 3 Memory 4

You can stop people from making calls to your Payphone Zircon .

1 Start programming if you haven’t already 2 Press 46

The display shows: ANSWER ✔ if incoming calls are allowed

ANSWER ✘ if incoming calls are barred.

3 Press Memory 3 to choose the option you want 4 Press

The display shows: SET RINGER if incoming calls are allowed SWITCH ON

SET RINGER if incoming calls are barred. SWITCH OFF

5 Switch the Ringer off if required

If you leave the Ringer on, your Payphone will ring whenever someone tries to call even if you have barred incoming calls – you won’t be able to answer.

6 Program another feature or lock the cash box,

remove the key, and replace the handset

Your Zircon charges by using Unit Fees (cost

per metering event), which it uses to calculate

the intial fee of calls . You can change the intial

fee by altering the number of unit fees the

caller must pay for a local, national, mobile ,

premium or international call.

1 Start programming if you haven’t already 2 Press 24

The display shows UNIT 50c indicating the unit fee

3 Press Memory 3 to increase the fee

Press Memory 4 to decrease the fee

4 Press

The display blinks to confirm the fee. The display shall show INIT L 1, indicating the number of unit fees used in the Intial fee for Local calls

4 Press Memory 3 to increase the number of unit

fees

Press Memory 4 to decrease the number of unit fees

5 Press Memory 2 to scroll through other charge

bands N (national), M (mobile), P (premium) and I (international). Which you can alter using Memory 3 and 4.

6 Press

The display blinks to confirm the fee.

7 Program another feature, or lock the cash box,

remove the key, and replace the handset

You can program four phone numbers, such as the local Taxi firm or a credit card company, so that people can call them just by pressing one of the Memory buttons. You can also set the rate at which that call will be charged.

If you want to be able to show the display messages in different languages, you won’t be able to use Memory 4 for phone numbers.

1 Start programming if you haven’t already 2 Press 63

The display shows ENTER TEL:

3 Dial the phone number you want to program –

up to 22 digits

If you make a mistake, press REDIAL and the memory button and start again.

4 Press the Memory button you want to use to

call this number

The display shows the type of call band the Payphone would normally use for charging a call to that number – there are details of the bands on page 30.

5 Press Memory 2 to choose the type of call you

want this call to be charged as,

The display shows the call type.

6 Press

The display shows ENTER TEL:

7 Continue until you have programmed all the

Memory buttons you want

8 Lift up the top of the phone 9 Push the lever to release the display cover

10 Write the name of the service or business on

the card

11 Replace the display cover 12 Program another feature or lock the cash box,

remove the key, and replace the handset

Display cover lever

To clear phone numbers from Memory buttons

1 Press REDIAL when the display shows

ENTER TEL:

2 Press the Memory button you want to clear,

when the display shows CLEAR, then press

To check which phone number is programmed for a Memory button

1 Press the Memory button you want to check

when the display shows ENTER TEL

The display shows the current programmed number.

2 Press

The display shows the charge band.

3 Press

The display shows ENTERTEL.

To call a Memory number

1 Lift the handset

The display shows PLEASE DIAL.

2 Press the Memory button

The display shows Dialling.

3 Wait for the call to be answered

Any coins you put in before the Payphone has been answered won’t be accepted. You will be able to hear the person you have called but they won’t be able to hear you until you put some money in.

4 Put your coins in the slot and continue the call

in the normal way – there are more details on making calls on page 16

You can program your Payphone Zircon to recognise and accept a new token or coin.

Your Payphone will be better at recognising the new token or coin if you use eight of them. For example, if you want to program a token used in games machines as having a value of 20c, insert eight of the tokens when the instructions below tell you.

1 Start programming if you haven’t already 2 Press 86

The display shows TOKEN A 1.

3 Insert the first coin or token

The display shows TOKEN A 2.

4 Continue until you have done this eight times

The display shows TOK-A $0.00. If the display shows ERROR, the new coin clashes with an existing coin and you won’t be able to program the new coin.

5 Press Memory 3 to set the value of the coin

The value increases by 1c each time you press Memory 3 – you can set the value at up to $9.99 Press Memory 4 if you want to lower the value.

6 Press and program the next coin

You can program a second coin or token now.

7 Program another feature or lock the cash box,

remove the key, and replace the handset

You can program your Payphone Zircon to reject one foreign or fake coin – a slug – that you find is being used to make calls.

1 Start programming if you haven’t already 2 Press 86

The display shows TOKEN A 1.

3 Press

The display shows SLUG.

4 Insert the slug eight times

The display shows SLUG OK.

5 Program another feature or lock the cash box,

remove the key, and replace the handset

You can stop a coin from being used to make calls – perhaps if their design changes or they are withdrawn from circulation.

1 Start programming if you haven’t already 2 Press 26

The display shows COIN 20c ✔ to show that 20c pieces are allowed.

3 Press Memory 3 if you want to stop 20c pieces

from being used to make calls

The display shows COIN 20c ✘.

4 Press

The display blinks to confirm your choice.

5 Press Memory 1 to move on to the next coin –

then press Memory 3 to choose whether it can be used or not

6 Program another feature, or lock the cash box,

remove the key, and replace the handset

Memory 1 Memory 2

Memory 3 Memory 4

Your Zircon payphone uses the first few digits of each phone number dialled to decide how much money to ask for at the start of the call.

The payphone assumes that the call is local if the first 2 digits of the local number are the same as the owner number (see page 13). You can use the exception codes to program other number prefixes into any of the chargebands.

You can program up to 30 exception codes.

1 Start programming if you haven’t already 2 Press 39 and keep pressing until

The display shows ------

3 Enter the number, up to nine digits 4 Press

The display shows LOCAL

5 Press Memory 1 to choose the call type that

you want phone numbers that begin with this number to be charged as

6 Press

The display shows ------

7 Continue programming your remaining

exception codes

8 Program another feature, or lock the cash box,

remove the key, and replace the handset

Cancelling exception codes

To cancel an exception code, press

REDIAL when the display shows the

number you want to cancel.

Memory 1

Memory 2

Memory 3 Memory 4

You can stop calls from being made to certain types of numbers.

The table shows the types of calls you can bar and how your Payphone Zircon is set up when you first use it:

✘ means calls are barred ✔means calls are allowed.

1 Start programming if you haven’t already 2 Press 22

The display shows LOCAL ✔.

3 Press Memory 2 to choose the type of call you

want to bar or allow

4 Press Memory 3 to bar or allow calls 5 Press

The display blinks to confirm your choice.

6 Program another feature, or lock the cash box,

remove the key, and replace the handset

Name Types of calls barred

FREE ✔ Calls that are normally free,

such as 1800

OPERATOR ✔ Calls to the Operator such as

12x.

INTERNATIONAL✔ Calls to other countries. PREMIUM ✘ Calls to information services,

such as 005x and 19x numbers.

MOBILE ✔ Calls to mobile phones. NATIONAL ✔ Calls outside your local area.

These numbers begin with 0x.

LOCAL ✔ Calls to local phone numbers.

Calls to phone numbers that are charged at the local rate.

Memory 1 Memory 2

Memory 3 Memory 4

The identification tone sounds at the start of calls to your Payphone Zircon to tell the Operator that it is a payphone and that they should avoid connecting reverse charge calls. You can switch the tone off if you wish.

1 Start programming if you haven’t already 2 Press 43

The display shows the tone setting ID TONE ✔ means the tone is on

IDTONE ✘ means the tone is off.

3 Press Memory 3 to change the setting

4 Press

The display blinks to confirm your choice.

5 Program another feature, or lock the cash box,

remove the key, and replace the handset

The tone sounds at the start of calls to the Operator to tell them that the call is from a

payphone and that they should avoid connecting reverse charge calls. You can switch the tone off if you wish .

1 Start programming if you haven’t already 2 Press 67

The display shows the tone setting OP TONE ✔ means the tone is on

OP TONE ✘ means the tone is off.

3 Press Memory 3 to change the setting

4 Press

The display blinks to confirm your choice.

5 Program another feature, or lock the cash box,

remove the key, and replace the handset

Memory 1 Memory 2

Memory 3 Memory 4

Memory 1 Memory 2

Memory 3 Memory 4

The ring timer is a feature which determines the length of time that the phone will ring before cutting off. You can adjust this time.

You can choose between 20 seconds and 90 seconds.

1 Start programming if you haven’t already 2 Press 78

The display shows TIMEOUT39 to show that it will disconnect after 39 seconds.

3 Enter the new time with the dialling buttons

Press Memory 3 to increase the time

Press Memory 4 to decrease the time

4 Press

The display blinks to confirm your choice.

5 Program another feature, or lock the cash box,

remove the key, and replace the handset

You can change your PIN if you think someone else has found out what it is, or if you want a PIN that’s easier to remember.

1 Start programming if you haven’t already 2 Press 74

The display shows SET TO ----.

3 Enter your new PIN-4 numbers must be

entered.

If you make a mistake, enter your new PIN again.

4 Press

The display blinks to confirm your new PIN.

5 Program another feature, or lock the cash box,

remove the key, and replace the handset

Keeping your PIN safe

If you want to write your PIN down, make sure you disguise it as another number such as a phone number or birthday.

Memory 1 Memory 2

Memory 3 Memory 4

If you have another phone connected to the same line as your Payphone Zircon , leaving the privacy feature off will allow people to overhear calls made on the other phone and allow you to transfer calls from the other phone to the Payphone. By switching on the privacy feature, you will prevent people from overhearing calls made on the other phone from the Payphone.

1 Start programming if you haven’t already 2 Press 77

The display shows the privacy setting PRIVATE ✔ means privacy is on

PRIVATE ✘ means privacy is off.

3 Press Memory 3 to change the setting 4 Press

The display blinks to confirm your choice.

5 Program another feature, or lock the cash box,

remove the key, and replace the handset

Transferring calls

When you transfer a call from your other phone to your Payphone, make sure your Payphone handset has been lifted before you put the handset down on the other phone.

Callers will be able to choose whether to see the display messages in English, French, German, Spanish or Italian.

If you let callers use different languages, you won’t be able to program a phone number in Memory 4.

1 Start programming if you haven’t already 2 Press 52

The display shows the language setting LANGUAGE ✔ means the languages are on

LANGUAGE ✘ means the languages are off.

3 Press Memory 3 to change the setting 4 Press

The display blinks to confirm your choice.

5 Lift up the top cover 6 Push the lever to release the display cover 7 Turn the card around to show the flags next to

Memory 4

8 Replace the display cover

Remember to write the Memory services on the card if you have programmed any.

9 Program another feature or lock the cash box,

remove the key, and replace the handset

There’s no dialling tone, display or line busy

Check that your Payphone Zircon has not become unplugged from the phone socket.

Your Payphone Zircon does not ring

• Check that the Ringer switch is on

• Check that you have not barred incoming calls

• Check that you don’t have too many phones connected to your line.

If you have more than one phone or other equipment plugged into your line, remember that each of them uses the signal that comes down the phone line. The signal is only strong enough for a few phones, so you need to check that you don’t have too many phones plugged in.

• Unplug your Payphone from the phone socket

and press the reset button.

Every phone has a REN number written on it

which is a guide to how much of the signal it uses. If the REN numbers of your phones add up to more than 3, they may not work. The Payphone Zircon has a REN of 1.

A coin has become jammed

• Carefully try to clear the jam.

The display shows Emergency calls only

• Check that the cash box is not full.

• Check that the coin slot is not jammed.

Your Payphone Zircon won’t take coins

• Check that the cash box is not full.

The cash box keys are lost

If the cash box keys are lost, please call DORO. You will need the key number or the phone serial number. These should have been written on page 6. If you do not have the serial number written down, it is on the bottom of the

Payphone. There is a charge to replace the

cash box keys.

This section helps you to solve any problems you may have

using your Payphone Zircon

The display says PIN

• Check that the cashbox is locked and the key has been removed.

Doro PAYPHONE ZIRCON User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual