DORO ip880dect User Manual

English

ip880dect

Owners Manual

Index

About this User Manual 1

Welcome �� 1

Handset – view 2

Display ��2

Gateway – view 3

Gateway – rear view �� 3 Gateway – front view �� 3

Installation 4

Prerequisites �� 4 Power �� 4 Installing the Gateway �� 5 Install and Register the Handset �� 5 Belt clip �� 5

First setup via the handset 6

Set handset language ��6 Using the Menus and Typing Text and Numbers �� 6 Country selection �� 7 Change the time zone �� 7 Change emergency line settings �� 7

Configure VoIP servers and accounts� 8

VoIP Server �� 8 SIP Account(s). �� 8 Change the PIN code �� 8

First setup via web-interface 9

Configure using a web browser �� 9

Making and answering calls 10

Internet call �� 10 Landline Calls �� 11 Caller ID �� 12 During calls �� 13 Intercom �� 15 Making conference calls �� 17

Contacts 18

Groups �� 20

Voice Mail 21

Settings 22

Audio Settings 22

Telephony Settings 22

VoIP settings 23

Internet Settings 23

System Settings 24

Firmware update �� 25 Restore configuration settings��25

Configuring via web-interface 26

Configure using a web browser �� 26 Home �� 27 VoIP Server 1 (or 2) �� 27 VoIP Accounts �� 27 Management Settings ��28 NAT/RTP Settings �� 28 IP Settings ��29 Pincode Settings ��29 Telephony Services �� 30 Telephony Settings �� 30 Time Settings �� 31 Debug �� 31 SIP Trace �� 31

Provisioning 32

System Requirements �� 32 Setting up the Network �� 32 Setting up the Boot/Update Server �� 32 Creating Configuration Files �� 33 Changing the Configuration File location �� 35 Provisioning �� 36

Troubleshooting 37

Other 39

Specific Absorption Rate (SAR) �� 39 Declaration of conformity �� 39 Guarantee ��39

About this User Manual

Index

Welcome

Thank you for purchasing the Doro ip880dect. This user manual describes how to install, congure, and use the phone, enabling you to make Internet calls, landline calls, and receive on-screen information services. This user manual consists of a number of sections to guide you through the process of installing, conguring, and setting up your phone for rst use. These sections are best read from beginning to end.

In this manual we have used the following abbreviations: DHCP – Dynamic Host Conguration Protocol IP – Internet Protocol LAN – Local-Area Network NAT – Network Address Translation SIP – Session Initiation Protocol STUN – Simple Traversal of UDP through NAT URL – Uniform Resource Locator WAN – Wide-Area Network

On the website you can also nd additional information about the phone such as support contact information. www.doro.com

Have your serial number and MAC address ready when contacting support. You nd the numbers on the bottom of the gateway/base. For inquiries concerning telephony services, contact your Internet Telephony Service Provider. For inquiries concerning your broadband connection, contact your Internet Service Provider (ISP).

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1

Index

2

3

Handset – view

Display

1�

Volume UP/DOWN

2�

Speaker

3�

Line button/R button (Recall)

4�

Keypad

5�

Headset jack

6�

Disconnect ON/OFF

7�

10

9 8

Navigation buttons

8�

OK button 0

9�

LEFT/RIGHT softkey

10�

4 5 6

Display

CONNECTION STATUS INDICATORS

INTERCOM for communication between two handsets

CONTACTS

MESSAGES

7

SETTINGS

1)

BATTERY STATUS

and charging indicator

CALL LOG

for incoming, outgoing

and missed calls

1)

Black/black - out of range of the gateway Yellow/black - within range of the gateway, but not ready for Internet calls Yellow/yellow – within range of the gateway, and ready for Internet calls on primary line.

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Gateway – view

Index

Gateway – rear view

POWER CONNECTION

Landline

connection port

(POTS/PSTN)

RESET BUTTON for activating configuration changes and enabling handset registration

Gateway – front view

POWER indicator indicates power on

VOIP INDICATOR indicates that the gateway is

connected to the Internet Telephony Service Provider

WAN connection port

for Ethernet cable

I-NET indicator

I-net indicator is flashing during

boot. It indicates that the gateway

has received an IP address

CALL indicator

Call indicator is flashing during

firmware update. Constant light

indicates landline or

Internet call in

progress

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Installation

2

1

3

EU

UK

Index

Prerequisites

In order to take full advantage of the features of the phone, you need to have the following in place:

Broadband Internet connection – cable, DSL, or equivalent

•

Internet Telephony Service Provider subscription – to make Internet calls

•

Landline telephone subscription – to make ordinary phone calls (optional)

•

Furthermore, before you start the installation process, make sure that you have the following close to the gateway:

Wired Ethernet router or broadband modem

•

Power outlet for the gateway

•

Telephone wall outlet used for landline telephony (optional)

•

Note:

The gateway can either be placed on a tabletop or mounted on the wall. If longer cables are required, you can use ordinary cable extensions. The handset has an indoor signal range of up to 50 meters (150 feet) from the gateway, and you must place your handset charger within the signal range. Concrete and metal objects might affect the signal range.

Power

Only use below power supply units for the product.

Product Brand

Name

Base

Handset charger

Handset battery

CAUTION: risk of explosion if battery is replaced by an incorrect type. Dispose of used

batteries according to the instructions

KTEC KSLFB1200030W1UV-1 100~240V

KTEC KSLFB0500035W1UV-1 100~240V

DORO ip880dect Lithium ion

Model Number Input Power

(VAC)

50/60Hz 0.15A

--

battery 3.7V 650mAH

Output Power (VDC)

12.0V, 300mA

5.0V, 350mA

3.9V nominal

Changable adapters

Both mains power adapters have changable plugs

Select the UK or EU plug and seat it

1�

in the adapter top.

Press in gently until you hear a click.

2�

The adapter is now ready for use.

To change plug, pull the release button

3�

downwards.

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Installing the Gateway

1

2

Index

Connect the Ethernet cable to the WAN port and then to a LAN port on your

1�

broadband modem or router.

Connect the telephone cord to the LINE port and then to a telephone outlet.

2�

Connect the appropriate power adapter to the gateway and to a mains power outlet.

3�

1 Gateway / WAN

2 Gateway

3 Gateway

AC 110/220 V

Router / LAN

Phone socket

SELV (Safety Extra Low Voltage) Compliance

Warning: To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and PSTN ports contain TNV circuits. Some LAN and PSTN ports both use RJ-45 (8P8C) connectors. Use caution when connecting cables.

Install and Register the Handset

Open the battery cover.

1�

Insert the battery in the handset, making sure that contacts of battery are correct.

2�

Connect the power adapter to the charger and the other end to an active power outlet

3�

Place the handset in the charger, and charge the battery. We recommend that you charge

4�

the batteries fully before rst use. This takes approximately 4 hours. When you place the handset in the charger, the handset automatically registers with the gateway.

Note: After registration of the rst handset, there is a 5-minute period during which you can register any additional handsets. If you want to register additional handsets after the 5minute period has expired, press the Reset button on the rear of the gateway to start a new 5-minute registration period.

Belt clip

To attach the belt clip, insert the removal tool into the slot on

1�

the top of the phone.

Gently press the cover lid upwards.

2�

Remove the cover lid and gently t the belt clip into place

3�

and press it downwards.

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First setup via the handset

Index

Before you start using your phone, we strongly recommend that you set handset language, country selection, time zone, and routing of emergency numbers to ensure that your functions properly.

Set handset language

Press 0, choose Settings and press 0.

1�

Choose System settings 0, and then choose Language. Press 0.

2�

Choose the preferred language and press the 0. Please note that you need Internet

3�

access to download other languages besides English.

Depending on what language is chosen it can take up to 20 minutes before your

4�

language is downloaded and installed. Please follow the on-screen instructions.

If a language you do not understand is selected and you cannot nd the language menu again, do the following: In Idle mode, press 0 to enter the main menu, and key in The language list is displayed.

Using the Menus and Typing Text and Numbers

How to enter the Main menu

In Idle mode, press 0. The Main menu opens.

Typing text and numbers

When you are in a number editor or text editor there are a number of ways in which you can edit text. The Erase key enables you to delete text that is already in the editor, or to delete text that you have just typed. The Options key provides you with the following two options: Insert symbol and Input mode.

888

.

How to insert a symbol

In a text editor, press the Options key, choose Insert symbol and press 0.

1�

Use the navigation keys to choose the preferred symbol and press 0.

2�

Change the text mode option

When you are in a text editor, the upper right corner of the display shows which text input mode option is currently selected. You can change the input mode of the text editor.

In a text editor, press the Options key, choose Input mode and press 0.

1�

Choose the preferred input mode and press 0. You can choose among the following

2�

options: ABC (all upper case), Abc (rst letter in upper case, remaining in lower case), abc (all lower case) and 123 (numbers only).

You can also change the case of letters on the y, or type a number in the middle of a text.

● Press the

-key once to change the case, or press the *-key twice to type numbers.

*

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Country selection

Index

Setting the country selection properly ensures, among other things, that you can make and receive landline calls and receive Caller ID information on your phone if supported by your telephony provider. It is therefore important that you specify in which country you are using the phone.

In the Main menu, choose Settings and press 0.

1�

Choose System settings, press 0, and then choose Country and press 0.

2�

Select the country that you are in, and then press 0.

3�

Note:

The handset language and country settings are independent of each other. You can change the handset language whenever you want, but we recommend that you only change the country settings if you bring your phone to another country and want to make landline calls.

Change the time zone

Setting the time zone properly ensures that the time displayed in the Idle mode screen corresponds to the time zone that you are in.

In the Main menu, choose Settings and press 0.

1�

Choose System settings, press 0, and then choose Time and date. Press 0.

2�

Choose Time zone, press 0, and then select the appropriate time zone. Press 0.

3�

You should also verify that the time format and the daylight saving settings are correct. Date and time are automatically synchronized with a time server on the Internet to ensure that the time and date displayed on the phone is always correct. For information on how to disable automatic time setting, see page 38 of this manual.

Change emergency line settings

The default setting of emergency calls is VoIP (Internet call). However, we recommend that you check which way emergency calls are routed on your phone.

Press 0, choose Settings and press 0.

1�

Choose Telephony settings, and press 0.

2�

Choose Emergency line, and then choose VoIP or Landline and press 0.

3�

When requested to reboot the gateway, press Yes or press Reset button on the rear of the gateway.

Important!

You must check with you Internet Telephony Service Provider whether they have a service that makes it possible for your call to reach the appropriate emergency call center and for the emergency call center to locate from where you are calling. If not, you must use landline settings for emergency calls. This requires a functioning landline connection.

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Configure VoIP servers and accounts�

Index

VoIP Server

In Idle mode, press 0, choose Settings, and press 0.

1�

Choose VoIP settings, and press 0.

2�

Chose Server 1 (and Server 2 if required) and then press 0.

3�

You then specify the Domain and the SIP proxy.

• Choose Domain and press 0.

• Enter the domain name. Press 0.

• Choose SIP proxy, press 0, and then key in domain name or IP address of the SIP proxy, if it is different from the Domain.

SIP Account(s)�

Choose the appropriate SIP Account and ll in the user data. If you have more than

1�

one SIP account, then you need to enter the account settings for each account.

Choose the listed parameters one by one, press 0.

2�

• Display name (optional) – Caller ID that the called party sees

• Nickname – name of the account used in Call Groups and VoIP line settings

• SIP user name – usually the phone number you received from your service provider

• Authentication Name – usually the same as User name

• SIP password – the password you received from your SIP provider

• Server ID – assign VoIP Server 1 or 2 as specied in previous section (default=1).

After each change, press 0 and then the Yes key when prompted to save changes. When requested to reboot the gateway, press Yes or press Reset button on the rear of the gateway.

Change the PIN code

Make sure to change the PIN code after rst login to prevent unauthorized access to your VoIP settings.

In Idle mode, press 0, choose Settings, and then press 0.

1�

Choose VoIP settings, and then press 0.

2�

Choose Change PIN code and then press 0.

3�

Enter a new PIN code, and then press 0.

4�

Press the Yes key when prompted to save the PIN code.

5�

For future reference, write your new PIN code here:

6�

Note!

The handset PIN code and the online conguration password are independent of each other. Changing the handset PIN code will not affect the online conguration password.

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First setup via web-interface

Index

The following sections describe how to congure and set up your phone for rst use. You have to congure your phone before it is ready for rst use. You will need the account information that you received from your SIP Service Provider to complete the conguration of your phone.

Configure using a web browser

Open a browser on your PC; go to the IP address of the gateway (Press the volume up

1�

key to get the IP address).

Log in to the menu. Default settings:

2�

username: admin password: admin

In the menu, select and configure VoIP Server 1 (and VoIP Server 2 if required) by filling in:

3�

• Server is local: Yes or No

• Proxy address: IP or DNS address of the SIP-Server

• Domain: Usually the same as Proxy address

• Server port: 5060 is default

• Re-registration time: 3600 is default

• Domain cong: Add domain or Force domain

• DTMF Signalling: Inband, SIP-Info or RFC2833

• Codec priority: Set the order for codec usage

• Enable silence suppression: Yes or No

Click SAVE CHANGES�

4�

In the menu, choose VoIP Accounts and configure Account 1 (and 2 -8 if needed):

5�

• Account alias name: Name of the account used in call groups (Nickname)

• Used VoIP server: VoIP Server 1 (or 2. if the second VoIP Server has been congured)

• SIP user name: Usually the phone number you received from your service provider

• SIP auth name: Usually the same as SIP user name

• SIP auth password: the password you received from your SIP Provider

• Display name (optional): Caller ID that the called party sees

• Voice Mailbox Name:

• Voice Mailbox Number:

Click SAVE CHANGES.

6�

If more than one VoIP Server or VoIP Accounts has been congured you may select

7�

which account should ring on your handset and also set what account (or line) to use for outgoing calls in the menu Telephony Settings.

Click SAVE CHANGES.

8�

Click Reboot to activate your settings.

9�

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Making and answering calls

Index

With this phone you can make both Internet and landline calls. All outgoing calls are by default Internet calls unless you specify otherwise. The following sections describe how to make and answer Internet and landline calls.

Internet call

If your primary line is Internet, you do the following to make an Internet call.

In Idle mode, type the number you want to dial, and then press O.

•

If your primary line is Landline, you do the following to make an Internet call.

In Idle mode, type the number you want to dial, press the Options key, and then

•

choose Call on VoIP. Press 0.

L

Press

Make an Internet call using contacts

In the Main menu, choose Contacts, and then press 0.

1�

Choose the contact you want to call, and then press O. The default number is dialled.

2�

If you want to call a contact, and use another number than the default number, do the following:

In the Main menu, choose Contacts, and then press 0.

1�

Choose the contact you want to call, and then press 0.

2�

Choose a number from the list, and then press O.

3�

to end a call.

Make an Internet call using the call log

In Idle mode, press the Call log key, or choose Call log from the Main menu, and

1�

then press 0.

Choose the number you want to call, and then press O.

2�

Make an Internet call using redial

Press the Options key, choose Redial, and then press 0. The most recently dialled

1�

number is displayed.

Press O to call the number.

2�

Make an Internet call using speeddials

In Idle mode, type the speed dial number assigned to the contact you want to call, and

•

then press O.

Make an emergency call

Enter the emergency number for your country, and then press O.

•

When you make emergency calls, always press O regardless of whether your emergency calls are routed through the Internet or via landline. You cannot make emergency calls in the following situations:

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Firmware update is in progress

Index

•

Battery is empty

•

Power failure

•

Handset is out of range of the gateway

•

Landline Calls

When you make and receive landline calls, the following icons are displayed:

Calling

•

Ongoing call

•

Make a landline call

If your primary line is Internet, you do the following to make a landline call.

In Idle mode, type the number you want to dial, press the Options key, and then

•

choose Call on landline. Press 0.

•

If your primary line is Landline, you do the following to make a landline call.

In Idle mode, type the number you want to dial, and then press O.

•

Make a landline call using contacts

In the Main menu, choose Contacts, and then press 0.

1�

Choose the contact you want to call, press the Options key, and then choose Call on

2�

landline. Press 0. The default number is dialled.

If you want to call a contact, and use another number than the default number, do the following.

In the Main menu, choose Contacts, and then press 0.

1�

Choose the contact you want to call, press 0, and then choose a number from the list.

2�

Press the Options key, and then choose Call on landline.

3�

Make a landline call using the call log

In Idle mode, press the Call log key, or choose Call log from the Main menu, and

1�

then press 0.

Choose the number you want to call, press the Options key, and then choose Edit for

2�

call. Press 0.

Press the Options key, choose Call on landline, and then press 0.

3�

Make a landline call using redial

Press the Options key, choose Redial, and then press 0. The most recently dialled

1�

number is displayed.

Press the Options key, choose Call on landline, and then press 0.

2�

Make a landline call using speeddials

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DORO ip880dect User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Index

About this User Manual

Welcome

Handset – view

Display

Gateway – view

Gateway – rear view

Gateway – front view

Installation

Prerequisites

Power

Installing the Gateway

Install and Register the Handset

Belt clip

First setup via the handset

Set handset language

Using the Menus and Typing Text and Numbers

Country selection

Change the time zone

Change emergency line settings

VoIP Server

Change the PIN code

First setup via web-interface

Configure using a web browser

Making and answering calls

Internet call

Landline Calls