English
Index
Introduction to your ip500pbxw 1
ip520c Featurephone 1
Using ip520c Featurephone 2
Phone setup ����������������������������������������������������2
Answering and making calls ����������������������������2
Transferring calls ���������������������������������������������2
Deecting calls ������������������������������������������������2
Diverting incoming calls – Line Divert ��������������2
Diverting internal calls �������������������������������������2
Diverting Calls to external numbers �����������������2
Answering machine �����������������������������������������3
Voice Mail ��������������������������������������������������������3
Personal speed dials ���������������������������������������3
System speed dials �����������������������������������������3
ip510w DECT Phone 3
Using ip510w DECT Phone 4
Making Calls ���������������������������������������������������4
Private and shared phonebooks ����������������������4
DECT/Standard phone operation 4
Transfer external call to an internal extension ��4
Put an external call on hold �����������������������������4
To park an external call �����������������������������������4
Diverting Line calls ������������������������������������������4
Diverting internal calls �������������������������������������5
Voicemail ���������������������������������������������������������5
Message waiting indication ������������������������������5
Speed dialling ��������������������������������������������������5
Feature table ���������������������������������������������������6
Declaration of conformity ���������������������������������6
Guarantee��������������������������������������������������������6
Support ������������������������������������������������������������6
Introduction to your ip500pbxw
The ip500pbxw is a very powerful communication system that provides a comprehensive solution for both voice
and data needs. This quick reference guide highlights some of the many voice facilities that are provided by
the system. You can use a standard telephone or the highly featured ip520c featurehone or the cordless DECT
handsetip510w.
This guide helps you to use each type of phone
ip520c Featurephone
To get the most from your ip500pbxw, we recommend that you use the ip520c featurephone.
Secrecy/
Mute
Key
Handset
Handsfree
Volume
4 X Function Keys
Hold/Programming/
Messages/Directories
Message waiting/
Ringing indicator
Numeric
Keypad
6 X Display
Softkeys
8 X Programmable
keys.
Clear
1
Scroll /
Edit keys
English
Using ip520c Featurephone
Phone setup
To select a different ringing tone or display contrast
Press
Press the Scroll Down Key ()
Select - Ringing options and select a different
ringing tone and Conrm
Select - Contrast options and select a different
level of contrast
Answering and making calls
Answer a call
Pick up the handset
Answer a call using hands-free
Select - Answer the call or press .
Make an external call
Pick up the handset
To select a regular phone line, press Line 1 or Line 2
or dial 0 and dial the number you wish to contact
To select an IP line, press Line 3 or Line 4 or dial 8
and dial the number you wish to contact
Note: For IP lines you must subscribe to the a
Broadband Voice service.
Make an internal call
Select -Internal call
Select -Stn.XX or dial the extension number (20 – 23
for wired, 31 – 34 for cordless), and
Pick up the handset or press
Transferring calls
Note: The following instructions assume you are on a
call
Transfer a call to an internal extension
Select -Internal transfer
Select -Stn.XX. and when the call is answered
Select -Transfer
Transfer a call to an external number
Select -External transfer.
Select an available line as indicated by
Dial the external number and when the call is answered
select -Transfer.
-Key
Deect an internal call to your Personal
Mailbox
Select -Deflect to voicemail
Diverting incoming calls – Line Divert
Divert calls received on a line
Press until -Line Divert appears on the display
Select -Line Divert
Select the line from the display
Select -Divert all calls, -Divert when busy
or -Divert on no answer.
Dial the internal extension number, or
Press -Answering Machine (to divert calls to the
Answering Machine)
Cancel divert calls on a line
Select -Cancel line divert
Select the line from the display
Select -Divert all calls, -Divert when busy
or -Divert on no answer.
Diverting internal calls
Divert all calls to an extension
Press until -Extension Divert is displayed
Select -Extension Divert
Select -Divert all calls, -Divert when busy
or -Divert on no answer.
Select the extension, or
Press -Divert to voicemail. This diverts the call to
the extension’s voice mailbox
Cancel extension divert
Press until -Extension Divert is displayed
Select -Extension Divert
Select -Divert all calls, -Divert when busy
or -Divert on no answer.
Diverting Calls to external numbers
Line Divert and Extension Divert can be set up to an
external number.
Proceed as previous for Line and Extension Divert.
When prompted for the destination number Dial 0 or
and the target external number
8
Note: For IP lines you must subscribe to a Voice over IP
service.
Deecting calls
Note: The following instructions assume that your
extension is ringing
Deect a call to another extension
Select -Deflect the call
Select -Stn.XX
Deect an incoming call to the
Answering Machine
Select -Deflect to voicemail
Answering Machine and Voicemail
Enter a Voicemail or Answering Machine personal greeting
Press z, and
Select an extension or the Answering Machine from the
menu
Then enter your Voice Mailbox Password followed by #
(default is
Select -Greetings
Follow the text and voice prompts to enter and check
your greeting.
2
1111
).