Doro 620 Instruction Manual

Doro PhoneEasy® 620
English (US)
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English
1. Earpiece
2. Display
3. Arrow buttons
4. Left selection button
5. Call button
6. Speed dial
7. Voice mail
8. Input method/Silent
9. Camera shortcut
10. Message shortcut
11. Volume control
12. End call/Power on/off
13. Microphone
14. Right selection button
15. Charging socket
16. Headset socket
17. Assistance button
18. Camera lens
19. Flash
20. External display
21. Loudspeaker
22. Green light = New message / Missed call
23. Red light = Battery level low / Charging)
24. Charging stand
25. Lanyard
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English (US)
Contents
Installation ..................................................................................................... 1
Install the SIM card, memory card and the battery ............................ 1
Charging.........................................................................................................2
Get to know your phone ................................................................................ 2
Assistive functions................................................................................. 2
Turn the phone on and off .................................................................... 3
Phone indicators ................................................................................... 3
External display ..................................................................................... 4
Navigate the phone ............................................................................... 4
Entering text
Display status symbols ......................................................................... 7
Display main symbols ........................................................................... 7
Call functions................................................................................................. 8
Make a call............................................................................................. 8
Call from the phonebook ...................................................................... 8
Receive a call......................................................................................... 8
Volume control....................................................................................... 9
Call options ............................................................................................ 9
Call waiting............................................................................................. 9
Call information ................................................................................... 10
Speed dial
Silent .................................................................................................... 10
Headset................................................................................................ 10
SOS calls .............................................................................................. 10
Assistance button
Phonebook...................................................................................................12
Add contact..........................................................................................12
Create ICE contact (In Case of Emergency)
Manage phonebook contacts............................................................. 13
ICE (In Case of Emergency)
Messages.....................................................................................................16
Create and send text messages (SMS).............................................. 16
Create and send picture message (MMS) .........................................16
Create and send a voice message ..................................................... 17
Inbox, Outbox and Sent....................................................................... 18
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..................................12
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English (US)
Call log.......................................................................................................... 19
Retrieve and dial .................................................................................19
Camera.........................................................................................................19
Camera adjustments...........................................................................20
Image viewer................................................................................................20
Connecting the phone to a computer ........................................................21
Drag and drop content between phone and a computer ................. 21
Disconnect the USB cable safely........................................................21
Settings ........................................................................................................22
General.................................................................................................22
Sound................................................................................................... 25
Display.................................................................................................. 27
Calls...................................................................................................... 28
Messages.............................................................................................32
Camera.................................................................................................35
Assistance
Bluetooth
.......................................................................................35
®
............................................................................................ 37
Security ................................................................................................ 40
File manager........................................................................................42
Additional functions ....................................................................................43
Organizer.............................................................................................. 43
Troubleshooting ...........................................................................................52
Safety instructions.......................................................................................53
Network services and costs................................................................ 54
Operating environment .......................................................................54
Medical units ....................................................................................... 54
Areas with explosion risk ....................................................................55
Protect your hearing............................................................................ 55
Emergency calls...................................................................................55
Vehicles................................................................................................55
Driving safely .......................................................................................56
Hearing aid compatibility .................................................................... 57
TTY compatibility ................................................................................. 57
RF exposure information (SAR) .......................................................... 57
English (US)
Disclaimer and Limitation of Liability.........................................................58
FCC/Industry Canada notice ......................................................................59
Care and maintenance ...............................................................................60
Battery disposal and recycling information ............................................... 61
Warranty....................................................................................................... 61
Support ........................................................................................................62
Specifications ..............................................................................................62
English (US)
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Installation

IMPORTANT!
Turn off the phone and disconnect the charger before removing the battery cover.

Install the SIM card, memory card and the battery

The SIM and memory card holders are located inside the battery compartment.
1. Remove the battery cover and the battery if it is already installed.
2. Optional: Insert the memory card into the slot under the SIM card holder. Make sure that the memory card contacts are facing inwards and push the card in, until you hear a click. Take care not to scratch or bend the contacts on the card. To remove or replace the card, push the card in until you hear a click and then pull the card out.
3. Insert the SIM card by gently sliding it into the holder. Make sure that the SIM card’s contacts are facing inwards and that the cut off corner is pointing downwards. Take care not to scratch or bend the contacts on the SIM card.
4. Insert the battery by sliding it into the battery compartment with the contacts facing downwards to the right.
5. Replace the battery cover.
IMPORTANT!
Use only compatible memory cards for use with this device. Compatible card type: microSD, microSDHC. Incompatible cards may damage the card itself, the device and corrupt data stored on the card. Depending on the market some phones may have a pre-installed memory card.
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English (US)

Charging

CAUTION
Only use batteries, charger and accessories that have been approved for use with this particular model. Connecting other accessories may be dangerous and may invalidate the phones type approval and guarantee.
When the battery is running low, heard. To charge the battery, connect the mains adapter to a wall socket and to the charging socket y.
is displayed briefly when the charger is connected to the phone, and
when it is disconnected. The battery charge indicator will be ani­mated while charging. It takes approximately 3 hours to fully charge the battery.
is displayed on the screen when charging is completed. If the phone is turned off when the charger is connected to the phone only the battery charge indicator will be shown on the display.
Note! To save power the LCD backlight goes off after a while. Press any button to illuminate the display. Full battery capacity will not be reached until the battery has been charged 3–4 times. Batteries degrade over time, which means that call time and standby time will normally decrease with regular use.
Save energy
When you have fully charged the battery and disconnected the charger from the device, unplug the charger from the wall outlet.
is displayed and a warning signal is

Get to know your phone

Assistive functions

The following symbols indicate information in the manual about assistive functions for:
Seeing
Hearing
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Handling
Safety
English (US)

Turn the phone on and off

Press and hold the red button on the phone to turn it on/off. Con­firm with Yes to power off.
If the SIM card is valid but protected with a PIN code (Personal Identifica­tion Number), PIN is displayed.
Enter the PIN code and press OK ( Delete with Clear (
Note! If PIN and PUK codes were not provided with your SIM card, please contact your service provider.
Attempts: # shows the number of PIN attempts left. When no more at- tempts remain, PIN blocked is displayed. The SIM card must now be un­locked with the PUK code (Personal Unblocking Key).
1. Enter the PUK code and confirm with OK.
2. Enter a new PIN code and confirm with OK.
3. Re-enter new PIN code and confirm with OK.
upper right corner of keypad).
upper left corner of keypad).

Start-up wizard

When starting the phone for the first time, you can use the Start-up wiz­ard to set some basic settings.
Press Yes to change or No if you do not want to change.
Tip: You can run the Start-up wizard later if you want, see Start-up wizard,
p.23.

Changing the language, time and date

The default language is determined by the SIM card. See General, p.22 on how to change language, time and date.

Phone indicators

LED light on the phone will:
Flash green when you have a new message or a missed call. After reading the new message/missed call, the flashing will stop.
Flash red when the battery is running low and during charging.
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English (US)

External display

The external display shows the time, a number of status indicators, and notifications for incoming calls and events. The external display can only display characters in black and white. If the external display times out, press and hold any of the side keys +/– to turn it back on.

Navigate the phone

Standby (idle mode)

When the phone is ready to use, and you have not keyed in any charac­ters, the phone is in standby.
Press
Press left selection button
to return to standby mode.
to access the phone Menu or right selection button Name to access your saved contacts in the phonebook.
Tip: You can always press
to return to standby.

Scroll

Use the arrow buttons / to scroll in menus.

Open item/tick or untick option

Use the arrow buttons / to select or tick/untick the item and press OK (left selection button
) to confirm.

Step-by-step instructions

The arrow ( ) indicates next action in step-by-step instructions. To con­firm an action, press OK. To select an item, scroll or highlight the item us­ing
Example:
Press Menu
To perform the example on your Doro PhoneEasy following:
/ and then to press OK.
Phonebook -New contact- Add.
®
620 you should do the
1. Press Menu, scroll to Phonebook and press OK.
2. Select -New contact- and press Add.
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English (US)

Entering text

Entering text manually

Select character
Press a numerical key repeatedly until the desired character is shown. Wait a few seconds before entering the next character.
Special characters
1. Press*for a list of special characters.
2. Select the desired character with
Move the cursor within text
Use the side keys +/– to move the cursor within the text.
Upper case, lower case and numerals
Press#to choose between upper case, lower case and numerals. See Input mode, p.6.
Change input language
1. Press and hold#for a list of available languages.
2. Select language with
/ and press OK to confirm.
/ and press OK to confirm.

Entering text with predictive text

In some languages you can use the Smart ABC (eZiType™) input method which uses a dictionary to suggest words. See Predictive text , p.32 on
how to activate predictive text.
Press each key once, even if the displayed character is not the one you want. The dictionary will suggest words based on the keys you have pressed. Example, to write the word “Fred”:
1. Press3,7,3,3. Complete the word before looking at the suggestions.
2. Use
3. Press Select and continue with the next word. Alternatively, press0to continue with the next word.
If none of the suggested words are correct, use manual input mode.
/ to view the suggested words.
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English (US)

Input mode

Press#to change input mode. The icon on the top left of the display in­dicates the input mode.
Abc ABC
abc Abc ABC UPPER CASE abc lower case 123
Sentence case with predictive text UPPER CASE with predictive text lower case with predictive text Sentence case
Numerals
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Display status symbols

English (US)
Signal strength
Ring only
Ring + vibration
Vibration only Battery level
Silent Call divert activated
Roaming (in other network)
Missed call
Headset connected Bluetooth connected
Voice mail message received

Display main symbols

Mute
Message sending success
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No network coverage
Unread message in Inbox
Alarm active
Bluetooth on, visible to others
Bluetooth on, invisible to others
Charger connected
Charger removed
Message sending failed
Error Headset out
Warning
Query
Done (confirmed)
New message
Battery level low
Searching
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Headset in
Speaker on
Speaker off
Incoming call
Outgoing call
Call ended Missed call. Press View to
see the missed calls.
English (US)
Emergency call
vCard message
Volume control
Call on-hold
SOS calls only
Processing, please wait

Call functions

Make a call

1. Enter the phone number including the area code. Delete with Clear.
2. Press
3. Press
Tip: For international calls, always use + before the country code for best operation. Press*twice for the international prefix +.
to dial. Press Cancel to cancel dialling. to end the call.

Call from the phonebook

1. Press Name to open the phonebook.
2. Use
pressing the key corresponding to the first letter of the entry, see En­tering text
3. Press Call to dial the selected entry, or press Back to return to
standby.
/ to scroll through the phonebook, or quick search by
, p.5.

Receive a call

To answer an incoming call when the flip is closed, open the flip.
To answer an incoming call when you have set Open to answer to Off, see Answer mode, p.30.
1. Open the flip and press
Alternatively press Silent to switch off the ringsignal or press /close the flip to reject the call directly (busy signal).
2. Press
Tip: Press and hold +/to temporarily switch off the ringsignal without opening the flip.
to end the call.
to answer.
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English (US)

Volume control

Use the side buttons +/– to adjust the sound volume during a call. The volume level is indicated on the display. If you use a hearing aid or have hearing difficulties when using the telephone in noisy environment, you
can customize the phone's audio settings, see Audio setup
, p.25.

Call options

During a call the selection buttons1( ) give access to additional functions.

Options (left selection button)

Hold single call/Retrieve single to hold/retrieve the current call.
End single call to end the current call (same as
New call to call another number (Conference).
Phonebook to search the phonebook.
Messages to write or read text messages (SMS).
Mute to disable the microphone.

SPK on (right selection button)

The loudspeaker allows you to speak without holding the phone closely to the ear.
).
SPK on to activate and speak clearly into the phone microphone at a maximum distance of 3 feet. Use the side keys +/– to adjust the loudspeaker volume.
SPK off to return to normal mode.
Note! Loud background noises (music, etc.) may interfere with the sound
quality.

Call waiting

An alert tone is heard if there is an incoming call while talking.
To put the current call on hold and answer the incoming call:
Press Options
Tip: Call waiting must be activated, see Call setup, p.30.
1. selection buttons have multiple functions. The current key function is shown above the selection button on the display.
Answer.
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English (US)

Call information

During a call, the outgoing or incoming phone number and the elapsed call time is displayed. If the identity of the caller is withheld, Unknown is displayed.

Speed dial

UseA–B,0and2–9to speed dial an entry from standby.
Press and hold the corresponding key. See Speed dial
, p.29.

Silent

Silent is a fixed profile with Keypad tone, Message tone and Ringtone dis­abled, while Vibration, Tasks, Daily reminder and Alarm are unchanged.
Press and hold shortcut button#to activate/deactivate Silent mode.

Headset

When a headset is connected, the internal microphone in the phone is automatically disconnected. If available, use the answer key on the head­set to answer and end calls.
CAUTION
Using a headset at high volume may damage your hearing. Adjust the volume level carefully when using a headset.

SOS calls

As long as the phone is switched on, it is always possible to place an SOS call by entering the main local emergency number for your present loca­tion followed by
.
Some networks accept calls to emergency numbers without a valid SIM card. Contact your service provider for more information.

Assistance button

IMPORTANT!
Always inform recipients in the Number list that they are listed as your assistance contacts.
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English (US)
CAUTION
When an assistance call is activated the phone is pre-set to handsfree/ speakerphone mode. Do not hold the device near your ear when the handsfree mode is in use, because the volume may be extremely loud.
The assistance button allows easy access to contact your predefined help numbers (Number list) should you need help. The assistance function may need to be activated before use. See Assistance
, p.35 on how to activate as described or with 3 button presses, how to enter recipients in the numbers list and how to edit the text message.
Press and hold the assistance button for 3 seconds, or press it twice within 1 second. The assistance call begins after a delay of 5 sec­onds. In this time you can prevent a possible false alarm by pressing
.
An assistance text message (SMS) is sent to all recipients.
The first recipient in the list is dialled. If the call is not answered
within 25 seconds, the next number is dialled. Dialling is repeated 3 times or until the call is answered, or until
is pressed.
The assistance function may be configured so that the receiver of the call must press "0" (zero) to confirm, in order to stop the alarm sequence. If there is a risk that the assistance call will be answered by a voicemail/answering service, please activate the function Con­firm with "0". See Confirm with "0", p.37.
Note! Some private security companies can accept automatic calls from their clients. Always contact the security company before using their phone number.
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English (US)
IMPORTANT!
Information to the receiver of an assistance call, when Confirm with "0" is activated:
After receiving the assistance message, each number in the Number list will be called sequentially.
To confirm the assistance call, the receiver needs to press0.
If the receiver doesn’t press0within 60 seconds (after
answering) the call will be disconnected and the next number in the sequence will be called.
If the receiver presses0within 60 seconds, the call is confirmed and no further call attempts will be made (assistance sequence interrupted).

Phonebook

The phonebook can store 300 entries with 3 phone numbers in each entry.

Add contact

1. Press Menu Phonebook -New contact- Add.
2. Enter a with Clear.
3. Use the phone number(s) including the area code.
4. Select Picture This picture will be displayed when the corresponding contact is call­ing you and may also be visible in the phonebook, see Phonebook picture, p.25.
Take picture to use the camera to take a picture.
My pictures to select an existing picture.
5. Press Save.
Tip: For international calls, always use + before the country code for best operation. Press*twice for the international prefix +.
Name for the contact, see Entering text , p.5. Delete
/ to select Mobile, Home or Office and enter
Edit to associate a picture to the contact.

Create ICE contact (In Case of Emergency)

With additional information and medical information, first responders can access information from the victim's phone in case of emergency. In
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English (US)
the event of a trauma, it is critical to have this information as early as possible which can increase the chances of survival. All fields are option­al, but the more information provided the better. See ICE (In Case of Emergency)
, p.15 on how to configure your ICE information.

Manage phonebook contacts

1. Press Menu Phonebook.
2. Select a contact, then press Options:
View to show details for the selected contact.
Edit to edit the contact. Use
Press Save when done.
Add to add contact. See Add contact, p.12.
Call to call the contact.
Top 10 to set the entry as one of the first 10 contacts listed in
the phonebook. See Top 10
Send SMS to create text message (SMS). See Create and send text messages (SMS), p.16.
Send MMS to create picture message (MMS), see Create and send picture message (MMS), p.16.
Delete to delete the selected contact. Press Yes to confirm or No to abort.
Delete all
From SIM/From phone to delete all phonebook
contacts from the SIM card or phone memory. Enter the phone code and press OK to confirm. The default phone code is 1234.
Copy all
From SIM to copy all phonebook contacts from the
SIM card to the phone memory. Press Yes to confirm or No to abort.
Copy all
From phone to copy all phonebook entries from the
phone memory to the SIM card. Press Yes to confirm or No to abort.
Send vCard
Send by SMS to send the selected phonebook
contact as a vCard via text message (SMS). Enter the phone number of the recipient. Alternatively use
/ to scroll through the phonebook, or
quick search by pressing the key corresponding to the first let­ter of the entry, see Entering text
/ to scroll. Delete with Clear.
, p.29.
, p.5. Press OK to send.
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English (US)
Send vCard Send by MMS to send the selected phonebook contact as a vCard via picture message (MMS). Write your mes­sage and press Options to Add subject or Add picture. Add re­cipients with To and Send when ready.
Send vCard
book contact as a vCard via Bluetooth
Send by Bluetooth to send the selected phone-
®
. See Bluetooth®, p.37.
3. Press OK to confirm.
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English (US)

ICE (In Case of Emergency)

First responders can access additional information such as medical infor­mation from the victim's phone of a trauma, it is critical to have this information as early as possible to in­crease the chances of survival. All fields are optional, but the more infor­mation provided the better.
in case of emergency. In the event
1. Press Menu
2. Use
/ to scroll the list of entries.
ICE.
3. Press Edit to add or edit information in each entry, see Entering text , p.5. Delete with Clear.
ID
Name: enter your name.
Birth: enter your date of birth.
Height: enter your height.
Weight: enter your weight.
Address enter your home address.
Language: enter your preferred language.
Insurance: enter your insurance provider and policy number.
Contact 1:, Contact 2: and Doctor:
Press Options to Add or Delete a contact from the phonebook, or Save to accept the current entry. If possible, add your relationship to your ICE contacts in the phonebook, such as “ICE Wife Mary Smith”.
Important info.
Condition: enter any medical conditions/medical devices (e.g. diabetic, pacemaker).
Allergies: enter any known allergies (e.g. penicillin, bee stings).
Blood type: enter your blood type.
Vaccination: enter any relevant vaccination.
Medication: enter any medication that you are treated with.
Other info: enter other information (e.g. organ donor, living will,
consent to treat).
4. Press Save when done.
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