DoorKing 1819 User Manual

Owner’s Manual

1819 Information Phone

DoorKing, Inc.

120 Glasgow Avenue

Inglewood, California 90301

U.S.A.

Phone: 310-645-0023

Fax: 310-641-1586 www.doorking.com

1819-065-B-4-07

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1819-065-B-4-07

Use this manual with the following models only.

1819 Information Telephone with circuit board 1862-010, Rev I or higher.

DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual. This manual is copyrighted, all rights reserved. No portion of this manual may be copied, reproduced, translated, or reduced to any electronic medium without prior written consent from DoorKing, Inc.

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QUICK START

Mount the Telephone Entry S y s tem. If the unit is being used to provide access through an

1 2 3

automated vehicular gate, the unit must be mounted at least 10-feet away from the gate.

See pages 11-13.

Connect 16 VAC power to term inals 13-14. Connect a dedicated touch-tone lo op- start phone line to terminals 1- 2. Connect ground wire to terminal 3. See pages 15-18.

Connect device(s) t o be a ctivated (gate operator, door strikes, etc.) to relay terminals as required. See pages 17-18.

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Program a MASTER CODE ( Section 3.1.1) - Factory Default is 9999

1. Open the cabinet and turn the Master Code switch ON.

2. Enter a four-digit M as ter Code on the keypad and then press *.

3. Turn the Master Code switch OFF.

Program Phone Number ( Section 3.2.1)

1. Press *01 and enter Master Code.

2. Enter 001 then press *.

3. Enter a 7-digit Phone Numbe r t hen press *.

4. Press 0# TOGETHER when fi nished.

Adjustments ( Se ction 2.4)

1. Make a phone call.

2. Adjust microphone volum e**, speaker volume and feedback.

3. Have tenant press 9 to open door or gate. ** Rev H boards and higher only.

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TABLE OF CONTENTS

Preface

Important Notices......................................................................................................................................................8

Important Information................................................................................................................................................9

Features ..................................................................................................................................................................10

Section 1 – Installation

1.1 Installation Guidelines ..............................................................................................................................11

1.2 Surface Mount..........................................................................................................................................12

1.3 Memory Chip Installation..........................................................................................................................13

Section 2 – Wiring & Adjustments

General Information..................................................................................................................................................15

2.1 Circuit Board Adjustments........................................................................................................................16

2.2 Wiring Diagram.........................................................................................................................................17

2.3 Main Terminal Description........................................................................................................................18

2.4 Adjustments

2.4.1 Speaker Volume.......................................................................................................................19

2.4.2 Microphone Volume .................................................................................................................19

2.4.3 Feedback..................................................................................................................................19

2.4.4 Click Sensitivity ........................................................................................................................19

2.4.5 Master Code Switch.................................................................................................................20

2.4.6 Ring Pin....................................................................................................................................20

Section 3 – Programming

General Information..................................................................................................................................................21

3.1 General Programming

3.1.1 Master Code.............................................................................................................................22

3.1.2 Single or Multiple Systems.......................................................................................................22

3.1.3 Relay Strike Time.....................................................................................................................22

3.1.4 Tone Open Numbers................................................................................................................23

3.1.5 Touch-tone / Rotary-dial...........................................................................................................23

3.1.6 Number of Rings to Answer .....................................................................................................23

3.1.7 System Stay On Line after Touch Tone...................................................................................24

3.1.8 Automatic Hang-up...................................................................................................................24

3.1.9 Call Button programming..........................................................................................................24

3.2 Phone Number Programming

3.2.1 7-Digit Phone Numbers............................................................................................................25

3.2.2 Area Codes ..............................................................................................................................25

3.2.3 Phone Numbers with Area Code Reference............................................................................25

3.2.4 Deleting Individual Phone Numbers.........................................................................................26

3.3 Time Functions Programming

3.3.1 Time Clock Programming.........................................................................................................27

3.3.2 Automatic Relay Activation Time Zones...................................................................................27

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Section 4 – Operating Instructions

4.1 General Instructions

4.1.1 Calling Instructions...................................................................................................................29

4.1.2 Responding to a Call................................................................................................................29

4.2 System Administrator

4.2.1 Remote Programming..............................................................................................................30

4.2.2 Remote Relay Activation..........................................................................................................30

4.2.3 Relay Check.............................................................................................................................30

4.2.4 Auto Relay Activation Time Zone Enable / Disable..................................................................31

4.3 Miscellaneous Operating Instructions

4.3.1 Line Sharing.............................................................................................................................32

4.3.2 Connection to a PBX................................................................................................................32

4.3.3 10-digit Dialing .........................................................................................................................32

Section 5 – Maintenance and Trouble Shooting

5.1 Replacement Parts...................................................................................................................................33

5.2 Trouble Shooting......................................................................................................................................33

5.3 Accessories..............................................................................................................................................36

5.4 Log Tables................................................................................................................................................37

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IMPORTANT NOTICE

FCC - UNITED STATES

This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Registration Number: DUF6VT-12874-OT-T

DOC - CANADA

The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the users satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable means of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

DOC Registration Number: 1736 4528 A

Notice:

The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the sum of the load numbers of all the devices does not exceed 100.

Notice:

DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1819, 1833, 1834, 1835, 1838 and all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816, 1820 and 1837 require a 16.5-volt, 50 VA transformer. The model 1812 requires a 24-volt, 20 VA transformer.

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IMPORTANT INFORMATION

• Prior to beginning the installation of the information telephone, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner.

• The proper installation of the information telephone is an extremely important. Check all local building ordinances and building codes prior to installing this system. Be sure your installation is in compliance with local codes.

• If used to control a door or pedestrian gate, try to locate the information telephone as near as possible to the entry point. The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates. Continuous vibration and shock from slamming doors or spring-loaded pedestrian gates will damage the circuit board. Under no circumstances should the unit be mounted directly to a moving door or gate.

• ADA mounting requirements for door control. The mounting of the unit shall be in such a way that the CALL button is positioned so that it is readily visible to and usable by a person sitting in a wheelchair with an approximate eye level of 45 inches and shall comply with the following requirements:

1. If the clear floor space allows only forward approach to the system, the maximum

high forward reach allowed is 48 inches above grade to the top of the CALL button.

2. If the high forward reach to the system is over an obstruction of greater than 20

inches but less than 25 inches, the maximum high forward reach allowed is 44 inches above grade to the top of the CALL button.

3. If the clear floor space allows parallel approach by a person in a wheelchair, the

maximum high side reach shall be 54 inches above grade to the top of the CALL button.

4. If the high side reach is over an obstruction of 24 inches or less, the maximum high

side reach allowed is 46 inches above grade to the top of the CALL button.

• When used to control a vehicular gate with an automatic gate operator, the information telephone must be mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person cannot operate the information phone and/or touch the gate or gate operator at the same time.

• Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck mounting post and kiosks work well for these type systems. When planning where to locate the system, take into consideration traffic lane layouts, turn around lanes for rejected access, conduit runs, power availability, etc.

• Environmental factors must also be taken into account. Surface mount units are designed for direct outdoor installations, however it is preferable to protect them from direct exposure to driven rain or snow whenever possible. Be sure that ample lighting is provided so that the system is easily visible at night.

• This telephone entry system contains a number of static sensitive components that can be damaged or destroyed by static discharges during installation or use. Discharge any static prior to removing the circuit board from the lobby panel by touching a proper ground device.

• Instruct the end user to read and follow these instructions. Instruct the end user to never let children play with or operate any access control device. This Owner’s Manual is the property of the end user and must be left w ith them when installation is complete.

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SECTION 1 - INSTALLATION

Order your telephone line at least two weeks prior to the planned installation date. This will assure that a phone line is available when the unit is installed. The telephone company will require the following information from you:

Type: Touch Tone, Loop Start Ringer Equivalence: 0.0 A Jack Type: RJ11C FCC Registration (US): DUF6VT-12874-OT-T DOC (Canada): 1736 4528 A

1.1 Installation Guidelines

1. Open the cabinet of the telephone entry system and disconnect the keypad ribbon cable from the main circuit board.

2. Remove the 6-32 x 1/2 round head screws from the upper corners of the circuit board.

3. Remove the circuit board by gently pulling it out of the main terminal edge connector. CAUTION - the circuit board contains static sensitive components. Discharge any static electricity from your hands by touching a proper ground device before removing the circuit board. Place the circuit board where it will not be damaged.

4. Mount the cabinet of the telephone entry system. Be sure that mounting screws do not protrude into the cabinet where they could cause a short on the back of the circuit board. Make any necessary conduit connections.

5. Route wiring into the cabinet. Do not apply any power at this time.

6. Clean out the cabinet. Be sure that all dirt, metal and/or wood debris is removed from the cabinet and that the terminal strip edge connector is clean and free of any loose particles.

7. Re-install the circuit board into the cabinet by gently pushing the circuit board terminals into the edge connector. CAUTION - the circuit board contains static sensitive components. Discharge any static electricity from your hands by touching a proper ground device before removing the circuit board.

8. Secure the circuit board to the cabinet using the screws removed in step 2.

9. Plug the keypad ribbon cable into the circuit board. The cable points down.

WARNING! If this entry system is used to control a vehicular gate with an automatic gate operator, the entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person cannot operate the entry system and touch the gate or gate operator at the same time.

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1.2 Surface Mount Only

Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing mounting post (p/n 1200-045 and 1200-046). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.

1819 Surface Mount Housing

5.0

.875 D

6.50

1.75

.875

1.625

3.375

DOORKING, INC., INGLEWOOD, CA 90301

1819 Surface Mount Case

Title:

9/03

Date: Dwg. No. Rev.

M1800-065-9

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DoorKing 1819 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

SECTION 1 - INSTALLATION