DoorKing 1812 Classic User Manual

Name: DoorKing 1812 Classic
Brand: DoorKing
SKU: 1467751
Rating: 5 (1 reviews)

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	Installation/Owner’s Manual	Model 1812 Classic
	Residential Telephone Intercom/Access Control System

	Use this manual for circuit board 1871-010 Revision S or higher.	1812-065-U-12-13
		Control a main door and gate.

1	2
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		u
	8	s
	8	h
	9		B
	9	T	u
		T		t
	0	o		t
	0		C		o
			C			n
			all

Surface	Mount

1 2 4 5 7 8

Wall	Mount

3 6 9

Date Installed:

Installer/Company Name:

Phone Number:

Leave Manual with Owner

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7	6	P
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	9	T	u
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Flush	Mount

Circuit Board

Serial Number

and Revision Letter:

SPECIFICATIONS

For Model 1812 Classic with circuit board 1871-010 Rev S or higher ONLY.

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3
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10
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12
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14
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18

Features

•Unique telephone communication system allows homeowners to use their telephone as an intercom to speak to a guest at a front door or gate, and to control access to their property.

•Unit connects directly to the homeowners existing telephone line. No additional monthly expense for a second telephone line.

•Built in call waiting assures that incoming calls or guest calls are not missed.

•Two internal relays allow the system to control a main entry gate plus a pedestrian access gate.

•Built-in clock / calendar provides the following time related functions:

1.Do-not-disturb time zone.

2.Four hold-open time zones.

3.Access code time zone.

4.Call forward time zone.

5.Flash access code.

•Unit can be programmed to work with PBX and KSU phone systems.

•Optional secondary keypad can be added for remote access code activation of door or gate.

1 2 4 5 7 8

6	Pu
9	sh	Bu
	To	C	tt
		C		on
		all

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	4	2
	4	3
		5
	7	6
		8
		9
		0

1	2
4	2
4	3
	5	P
7	6	P
	8	us
	8	h	Bu
	9		Bu
	0	To	C	tt
	0		C		on
			all

Surface Mount	Wall Mount	Flush
		Mount

DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual. This manual is copyrighted, all rights reserved. No portion of this manual may be copied, reproduced, translated, or reduced to any electronic medium without prior written consent from DoorKing, Inc.

1812-065-U-12-13

SPECIFICATIONS

Surface Mount Dimensions

Front View		Side View		Back View

	10”		5.25”

					2.5”
1	2	3	Push Button	6.125”	1.125” Dia
4	5	6	To Call	6.125”	2.5”

7	8	9	5”
	0		5”
	0

3”

2.875”

875” Dia

1.75”

1.125”

Bottom View

1 2 4 5 7 8

3 6 9

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us
h
Bu
To		tt
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Wall Mount Dimensions

Front View

Side View

Back View

2.5”

1.125” Dia

7.325”

2.5”

4	5	6	5.375”
7	8	9

3.375”

10.75”

3.5”

Bottom View

1 2 4 5 7 8

3 6 9

2	1812-065-U-12-13

SPECIFICATIONS

Flush Mount Dimensions

Side Views

Rough-In Box		Flush Box

		25”.6 25”.7
7.5”		25”.6 25”.7




								4.25”
	4.5”							4.25”
	4.5”

			Front Views
				Flush Box
1	2	3	Push Button	Bolt holes (4) to secure flush box
4	5	6	To Call	Bolt holes (4) to secure flush box
7	8	9	9.25”	inside rough-in box.
	0




	Flush Box			Rough-In Box

12”

10”

3.5”

Flush Box

.875” Dia
5”	2.5”

Bottom Views

10.25”

3.5”

Rough-In Box

1.25” Dia

5” 2.625”

			Flush
		-In	Box
		-In
R	ough
R		x
Bo		x
Bo

1 2 4 5 7 8

3 6 9

P
us
hB
T	u
o	C	tto
	C		n
	all

1812-065-U-12-13

			TABLE OF CONTENTS
SPECIFICATIONS				1
Features							1

Surface Mount Dimensions							2

Wall Mount Dimensions							2

Flush Mount Dimensions							3

Important Notices FCC - United States, DOC - Canada						4

General Information Installation Guidelines and Safety Information							5

SECTION 1 - INSTALLATION				8
1.1	Mount the 1812 Classic						8
	Different Mounting Configurations of the 1812 Classic Models			9-10
1.2	Install By-Pass Board for “Telephone Mode” Configurations				11
1.3	Telephone Line Wire				12
1.4	Power Wiring				13
1.5	Grounding and Surge Suppression				13
1.6	Wire One 1812 to a Telco Line - Telephone Mode				14
1.7	Wire One 1812 to the Internet - Telephone Mode				15
1.8	Wire Multiple 1812s: Telco/Internet - Telephone Mode				16
1.9	Wire One 1812 - Intercom Mode				17
1.10	Wire Multiple 1812s - Intercom Mode				18
1.11	Main Terminal Description				19
SECTION 2 - PROGRAMMING				19
2.1	Programming Methods				19

2.2	Master Code				20

2.3	System Parameters Programming				21

	Programming from the System Keypad				21

	Programming from a Touch-Tone Telephone				21

	Quick Reference Table			22
	2.3.1 Phone Mode or Intercom Mode				23

	2.3.2	System Set-Up Code			23
	2.3.3	Talk Time			23

	2.3.4	Relay Strike Time			24

	2.3.5	Tone Open Numbers			24

	2.3.6 Answer Incoming Call on X Rings				25

	2.3.7 Answer Incoming Call - Enable / Disable				25
2.4 Time Functions					26

	2.4.1 Time and Date Calendar Chip Programming				26

	2.4.2 Do Not Disturb Time Zone Programming				26

	2.4.3 Automatic Relay Activation Time Zones Programming				27

	2.4.4 Access Code Time Zone Programming				27

	2.4.5 Call Forward Time Zone Programming				28

	2.4.6 “Flash ” Access Code Time Zone Programming (One Day Only)				28

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TABLE OF CONTENTS


2.5 Programming Dial-Out Functions		29
2.5.1 Call Forward Phone Number Programming		29
2.5.2	Call Forward - Enable / Disable	29

2.5.3	Preprogrammed Phone Numbers “Dial a Phone Number”	29


2.6	Access Codes to Operate Access Control Devices		30

	2.6.1 Access Code Programming		30

	2.6.2 Delete an Access Code		30

	2.6.3 Delete All Access Codes		30

SECTION 3 - ADJUSTMENTS		31
Speaker Volume			31

Microphone Gain			31

Interface Board LED Status			31

System Keypad and Push To Call Button			31

SECTION 4 - OPERATING INSTRUCTIONS		32
4.1	Calling the Homeowner’s Phone from the 1812		32

4.2	Call Waiting		32

4.3	Preprogrammed Phone Numbers		32

4.4	Access Codes		33
	Homeowner’s Programming Instructions (From Home Phone or 1812)
4.5	Call Forward - Enable / Disable		33

4.6	Call Forward Time Zone - Enable / Disable		34

4.7	Do Not Disturb - Enable / Disable		34

4.8	Access Code Time Zone - Enable / Disable		34

4.9	Auto Relay Activation Time Zones - Enable / Disable		34

4.10	Answer Incoming Call - Enable / Disable Only from Phone		34

4.11	Relay Activation Check		35

4.12	Remote Programming		35

4.13	Remote Relay Activation		35

4.14	Switch Input Operation (Terminals 6, 7, 8 & 9)		35

SECTION 5 - MAINTENANCE		36
5.1	Troubleshooting		36

5.2	1812 Classic Wiring Schematic		36

5.3	Phone Line Polarity		37

5.4	Isolating Noise Problems		38

5.5	Troubleshooting Table	38-39

5.6	Accessories		40

5.7	Programmed Information Log Sheets	41-42

	Master Code, Tone Open Numbers. Do Not Disturb, Call Forward, Access Codes and Automatic Relay Activation time zones.
	Preprogrammed Phone Numbers. Access Code Log Sheet (01-25 Location Codes for Relay 1, 26-50 Location Codes for Relay 2).

1812-065-U-12-13

Important Notices

FCC – United States

This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Registration Number: DUF6VT-12874-OT-T

DOC - Canada

The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the users satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable means of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

DOC Registration Number: 1736 4507 A

Notice:

The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the sum of the load numbers of all the devices does not exceed 100.

Notice:

DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power the telephone entry system. The model 1812 Classic requires a 24-volt, 20 VA transformer.

Listing:

This product has been tested to and found to be in compliance with the U.L 294 Safety Standard by Intertek Testing Services NA Inc. (a Nationally Recognized Testing Laboratory) and is ETL listed.

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General Information

•Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner.

•The proper installation of the telephone entry panel is an extremely important and integral part of the overall access control system. Check all local building ordinances and building codes prior to installing this system. Be sure your installation is in compliance with local codes.

•When used to control a door or pedestrian gate, try to locate the telephone entry system as near as possible to the entry point. The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates. Continuous vibration and shock from slamming doors or spring-loaded pedestrian gates will damage the circuit board.

Under no circumstances should the unit be mounted directly to a moving door or gate.

•ADA mounting requirements for door control. The requirements below apply only when the telephone entry system is being used to control entry through a public door only. If this system is used to control entry through a vehicular gate or private entrance, the dimensions noted below do not apply.

1.If the clear floor space allows only forward approach to the system, the maximum high forward reach allowed is

48 inches above grade to the top of the keypad.

2.If the high forward reach to the system is over an obstruction of greater than 20 inches but less than 25 inches, the maximum high forward reach allowed is 44 inches above grade to the top of the keypad.

3.If the clear floor space allows parallel approach by a person in a wheelchair, the maximum high side reach shall be 54 inches above grade to the top of the keypad.

4.If the high side reach is over an obstruction of 24 inches or less, the maximum high side reach allowed is 46 inches above grade to the top of the keypad.

•When used to control a vehicular gate with an automatic gate operator, the telephone entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person cannot operate the entry system and/or touch the gate or gate operator at the same time.

•Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck mounting post and kiosks work well for these type systems. When planning where to locate the system, take into consideration traffic lane layouts, turn around lanes for rejected access, conduit runs, power availability, etc.

•Environmental factors must also be taken into account. Surface mount units are designed for direct outdoor installations, however it is preferable to protect them from direct exposure to driven rain or snow whenever possible. Flush mount units must be protected from direct exposure to the elements.

•This telephone entry system contains a number of static sensitive components that can be damaged or destroyed by static discharges during installation or use. Discharge any static prior to removing the circuit board from the lobby panel by touching a proper ground device.

•Instruct the end user to read and follow these instructions. Instruct the end user to never let children play with or operate any access control device. This Owner’s Manual is the property of the end user and must be left with them when installation is complete.

1812-065-U-12-13

SECTION 1 - INSTALLATION

Installation of the 1812 Classic Telephone Entry System involves the installation of the hardware, by-pass board, and the wiring of these components. Be sure that all dirt, metal or wood debris is removed from inside after mounting it. Any debris inside could damage the control board and cause the 1812 Classic system to malfunction during operation.

When the 1812 Classic is used to control a vehicular gate with an automatic gate operator, it must be mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person

cannot operate the 1812 Classic system and/or touch the gate or gate operator at the same time.

WARNING

1.1 Mount the 1812 Classic

Use the specification dimensions on pages 2 and 3 to help with the installation of your chosen 1812 Classic model.

	Remove the Control Board
	The control board removal is the same for all models.
2	CAUTION The control board contains static sensitive
1
3	components. Discharge any static electricity from
4	components. Discharge any static electricity from
5	your hands by touching a proper ground device
7	your hands by touching a proper ground device
6
8	before removing the control board.
10	before removing the control board.
9
11
12
13
14
15
16
17
18

1. Unlock and open the 1812 door.

2. Disconnect the keypad plug and door accessories plug from the control board.

3. Remove the 4 screws.

Carefully remove control board.

Keep the control board in a protected area during the mounting installation.

8		1812-065-U-12-13

Different Mounting Configurations of the 1812 Classic Models

Surface and Wall mount models can be mounted directly to a wall, pilaster or post mounted using a DoorKing mounting post (there are several different styles available). The flush mount model is designed to be mounted into a pilaster, wall or kiosk. In any case, be sure it is securely mounted and is not subject to continuous vibration from closing doors or gates.

Mount on a Mounting Post

Use existing 4 holes in cabinet box to bolt the surface or wall mount models on a DoorKing mounting post. Use the hardware that is supplied with the mounting post.

Note: A gooseneck mounting post anchored in concrete does not make a good ground.

Mount Directly to a Wall or Pilaster

Use the 4 existing holes in the cabinet box. Run conduit inside or outside of wall or pilaster if desired. Use appropriate hardware to mount the cabinet (Not supplied). Be sure that the mounting hardware does not protrude into the cabinet where it could cause a short.

Plastic screw anchors for masonry if required. (Not supplied)

Conduit
(Shown	inside
		wall)

IMPORTANT Choose how your 1812 will function (Telephone Mode or Intercom Mode) on pages 14 thru 18 and run the indicated wires to the cabinet. Run ALL wires that will be needed during the cabinet installation.

1812-065-U-12-13

Flush Mount in a Pilaster, Wall or Kiosk

Mount rough-in box into the pilaster, wall or kiosk. Run conduit inside wall into bottom of rough-in box if desired. Use appropriate hardware (Not supplied) to secure the rough-in box in place.

7.5”

4	.5”

Conduitin Wall

Rough-In Box

10.25”

Bolt flush box into the rough-in box with 4 supplied bolts.

Flush

Box

4
7	5
8	6
0	9

IMPORTANT Choose how your 1812 will function (Telephone Mode or Intercom Mode) on pages 14 thru 18 and run the indicated wires to the rough-in box. Run ALL wires that will be needed during the mounting installation.

1 2 3 4 5 6 7 8

9 10 11 12 13

Re-install the Control Board

	1
	8-
		Pin
	Main			CAUTION	The control board contains static sensitive compo-
	Terminal			nents. Discharge any static electricity from your hands by
	Connector			nents. Discharge any static electricity from your hands by
	Connector			touching a proper ground device before re-installing the
				touching a proper ground device before re-installing the
				control board. Also make sure that all dirt, metal or wood
				debris is removed from inside before re-installing the board.
				Remove the 18-pin main terminal connector from the control
			board by gently pulling it straight up. This will make wiring to the
			control board easier. Note the orientation and numbering sequence of the
			connector to correctly wire it.
			Re-install control board by carefully routing all incoming wires around it
			and secure it in place with 4 screws. Re-connect the keypad plug (cable
Plug			points down) and door accessories plug (red wire goes to the left) to the
Plug			control board (See 5.2 on page 36 for 1812 wiring information).

				Connect all wires to the 18-pin connector (See page 19).
	Door			Gently re-connect it back on the control board. DO NOT
	Door			APPLY POWER to the 1812 at this time.
	Accessories			APPLY POWER to the 1812 at this time.
	Plug

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1875-010

1.2 Install By-Pass Board for “Telephone Mode” Configurations

The 1812’s by-pass board provides a method to by-pass the 1812 and route the incoming telephone line directly to the homeowner’s phone. The By-Pass board IS NOT optional when using an incoming telephone line or internet (Telephone

Mode) – it must be installed as part of the 1812 system. All telephone wires for the 1812 must pass through the by-pass board. Wire the by-pass board either for a “Single 1812 - telephone mode” pages 14-15 or “Multiple 1812s - telephone mode”

page 16.

Mount the by-pass board in a location that is easily accessible by the homeowner. In case of 1812ENTRYtrouble orBYmaintenance,-PASS the

homeowner will use the by-pass switch on the board to route the incoming telephone line directly to their home phone. If the

SW1

by-pass board is installed outdoors, it must be installed in a NEMA Type 4 enclosure (not supplied) to protect the board from direct exposure to landscape sprinklers, rain, snow and other elements.

“Entry” switch position:

Routes incoming phone line through 1812 and then to the home phone.

Incoming

Phone Line

						ENTRY BY-PASS
										SW1
OR										1875-010
OR			EARTH
		VolP	GND
Fiber	/	VolP	1	2	3	4	5	6	7	8	Home Phone
Fiber			OFFICE			IN		OUT	HOME
			CENTRAL PHONE				PHONE		HOME
Device

Internet

4 5 6

To Call

7	8	9
	0

EARTH

GND

RING

TIP

RING

TIP

RING

TIP


1	2	3	4	5		6	7		8
CENTRAL		PHONE			PHONE			HOME
OFFICE			IN			OUT

“Tip” and “Ring” Configuration

“By-Pass” switch position: Routes incoming phone line directly to the home phone, bypassing 1812.

	Incoming
	Phone Line
					ENTRY BY-PASS
									SW1
									1875-010
OR		GND
		EARTH
	/VolP	1	2	3	4	5	6	7	8
	/VolP	OFFICE			IN		OUT	HOME
Fiber		CENTRAL		PHONE		PHONE		HOME
Fiber									Home Phone
Device									Home Phone

Internet

4 5 6

To Call

7	8	9
	0

If installed outdoors.

NEMA
enclosure
		Type
			4
outdoorfor
installation.
(Not	Supplied)
	Supplied)

Four (4) mounting screws supplied.

EARTH GND

	1		ENTRY
	1		2	3
			2		4


1	3
CENTRAL	3
2
OFFICE			4
	PHONE			5
		IN		5
		IN		PHONE
					6
				OU
					T

BY-
	PASS
5	SW1
	6	7
			8


		1875-
			010

HOME8

By-pass board MUST be
properly grounded.	From
Minimum 12 AWG wire	Incoming	From
(Not supplied).	Telephone	1812’s	From
	Line	18-Pin	From
	Line	18-Pin	Home
			Home
		Terminal	Phone
		Terminal

Use only twisted pair telephone wire that is rated for direct underground burial. DO NOT use wire that is intended for indoor applications. Recommend Cat5e Gel Filled (flooded) UV Resistant Direct Burial Cable in conduit. DO NOT run telephone wires and high voltage wires in the same conduit. It is recommended to run all necessary wires to the by-pass board in a “dedicated” telephone wire conduit. Check the phone wire chart on next page for wire size and distances.

Dedicated

Telephone

Wire Conduit

National Electrical Manufacturers’ Association (NEMA) - Type 4 - Enclosure constructed

for outdoor use to provide a degree of protection to personnel against incidental contact with the enclosed equipment: to provide a degree of protection against falling dirt, rain, sleet,

snow, windblown dust, splashing water, and that will be undamaged by the external formation of ice on the enclosure.

1812-065-U-12-13

1.3 Telephone Line Wire

Be sure to observe electrical safety when working with phone lines. Phone lines carry electricity and the ring voltage can deliver a substantial jolt. The best policy is to disconnect the house phone from the phone company Network Interface Device (also known as ‘Demarcation Device’) before working on the wiring.

In most residential homes, the phone cable contains four wires; green, red, black, yellow. The green and red are twisted to make one pair and the black and yellow are twisted to make another pair (This allowed for the addition of a second phone line since telephones use only two wires). Most phone lines installed in the U.S. in the second half of the 20th Century have this type of wire. This type of wire is now obsolete. All new telephone projects are using Cat5 wire. If you have Cat5 wiring in your home, the conversion is simple:

	Wire
Green	Conversion
Green

Four Conductor	Red	1st Line
Wire

Older Residential	Black
	Yellow	2nd Line
Homes

The convention for Cat5 wire is as follows:

• Colored pairs match; e.g., WHITE/blue mark (Tip +) wire goes

3rd Line

with BLUE/white mark (Ring -) wire for one phone line, etc.

•The pairs are used in the order pictured: for the first line, you use BLUE, for the second line you use ORANGE, etc.

4th Line

• An easy way to remember this is that the colors run from the sky to the earth. BLUE sky comes first; ORANGE sunset second; GREEN grass third; BROWN earth last.

Tip (+)

Ring (-)

(+) Tip Blue Pair

(-) Ring

Orange Pair

(+) Tip

(-) Ring

Green Pair

(+) Tip

(-) Ring

Brown Pair

Cat5 Wire

Modern Residential

Homes

“Tip” and “Ring” Definition. Common terms in the telephone service industry referring to the two wires or sides of an ordinary telephone line. Tip is the ground side (positive) and Ring is the battery (negative) side of a phone circuit. The ground side is common with the central office of the telephone company (telco); the battery side carries -48 volts of DC voltage when in an “Idle” or “On Hook” state.

Phone Line Polarity. Tip and ring reversal is mostly immaterial, except for special circuits including DID (Direct Inward Dialing) trunks, T-1 lines, and ground start lines where the field side (“terminal”) equipment (a company's PBX switch, for example) can only function correctly with correct tip and ring polarity.

Wire Type. It is extremely important to use the correct type of wire in telephone applications. Since the 1812 requires phone lines to be run outdoors or in an underground environment, we recommend that you use only wire that is rated for direct underground burial. For example, use Cat5e Gel Filled (flooded) UV Resistant Direct Burial Cable run in conduit for your 1812 phone line requirements. Do not use thinly insulated brown-jacketed telephone wire (the type found in the walls of a house) for outdoor or underground phone line wiring. Using improper wire can cause noise and hum on the phone line. Be sure that phone wire pairs are twisted.

Wire Size and Distance. Phone lines can be run up to 3600 feet, provided that the proper wire size is used.

Telephone Wire Run Table

Wire Size	Max Distance
24 AWG	800 ft
22 AWG	1600 ft
20 AWG	2200 ft
18 AWG	3600 ft

UndergroundCutawayElectrical fieldfrom powerwires.

Telephone18”minimumHighVoltage

WireConduitPowerWire

Conduit

Note: Do not run telephone wires and high voltage power wires in the same conduit. Separate the high voltage conduit and the telephone conduit by at least 18 inches to prevent any electrical field interference that could occur.

12	1812-065-U-12-13

+ 32 hidden pages