DoorKing 1820 User Manual

Download

Page 1

Owner’s Manual

1820 Telephone Intercom System with Call Down

DoorKing, Inc.

120 Glasgow Avenue

Inglewood, California 90301

U.S.A.

Phone: 310-645-0023

Fax: 310-641-1586 www.doorking.com

Page 2

Page 2 1820-065-E-12-11

Page 3

Use this manual with the following models only.

Model 1820 Telephone Intercom Systems with circuit board 1885-010, Rev A or higher.

DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual. This manual is copyrighted, all rights reserved. No portion of this manual may be copied, reproduced, translated, or reduced to any electronic medium without prior written consent from DoorKing, Inc.

1820-065-E-12-11 Page 3

Page 4

Preface

FCC (US) Notices.....................................................................................................................................................6

DOC (Canada) Notices.............................................................................................................................................7

General Information..................................................................................................................................................8

Section 1 – Installation

1.1 General Information ...............................................................................................................................9

1.1.1 Main and Auxiliary Cabinet Information....................................................................................10

1.1.2 Garden Style Cabinet Information............................................................................................11

1.2 RJ71C Phone Block Installation............................................................................................................12

1.3 Cabinet, Relay and Component Identification.....................................................................................14

1.3.1 Main Control Cabinet................................................................................................................14

1.3.2 Auxiliary Cabinets.....................................................................................................................14

1.3.3 Line Interface Boards...............................................................................................................16

1.3.4 Power Supply Boards...............................................................................................................16

Section 2 – Wiring

General Information..................................................................................................................................................19

2.1 Main Garden Style Cabinet ......................................................................................................................20

2.2 Main Cabinet ............................................................................................................................................21

2.2.1 Auxiliary Cabinets.....................................................................................................................22

2.3 Powered RJ71C Wiring............................................................................................................................23

2.3.1 Dual Line Interface Board Option.............................................................................................23

2.3.2 Dual RJ71C Option ..................................................................................................................23

2.4 Circuit Board Connector Locations...........................................................................................................26

2.5 Main Circuit Board Terminal Description..................................................................................................27

2.6 Entry System / Central Office Gain Adjustment........................................................................................28

Section 3 – Programming

3.1 System Set Up ........................................................................................................................................29

3.1.1 Master Code.............................................................................................................................29

3.1.2 1882 Relay Board / 1884 Interface Board Selection................................................................29

3.1.3 Last Available Relay.................................................................................................................30

3.1.4 Setting the System Time Clock................................................................................................31

3.1.5 Set the Caller ID Number.........................................................................................................31

3.1.6 Set the Talk Time.....................................................................................................................31

3.1.7 Number of Rings / Ring Type...................................................................................................32

3.1.8 Tone Open Number Programming...........................................................................................32

3.1.9 Relay Strike Time.....................................................................................................................32

3.2 Directory Codes......................................................................................................................................33

3.2.1 Programming Directory Codes.................................................................................................33

3.2.2 Turning Programmable Directory Codes On / Off....................................................................34

3.2.3 Directory Code for Doorman / Concierge Phone......................................................................34

3.2.4 Erasing All Programmed Directory Codes................................................................................34

3.3 Dedicated Phone Line Access ..............................................................................................................35

3.3.1 Doorman / Concierge Outside Line Access .............................................................................35

3.3.2 Preprogrammed Phone Numbers ............................................................................................35

3.3.3 Erase Preprogrammed Phone Number....................................................................................36

3.3.4 Erase All Preprogrammed Phone Numbers.............................................................................36

3.4 Entry Codes ............................................................................................................................................37

3.4.1 Programming Entry Codes.......................................................................................................37

3.4.2 Erasing Individual Entry Codes................................................................................................37

3.4.3 Erasing All Entry Codes ...........................................................................................................37

Page 4 1820-065-E-12-11

Page 5

3.5

3.6 Call Forwarding Features / Commands

3.7 Virtual Doorman

3.8 Call-Down Features / Commands

Do Not Disturb Feature / Commands

3.5.1 Do Not Disturb Feature On / Off System Wide ........................................................................38

3.5.2 Set 1-Time Do Not Disturb Timer for Residents.......................................................................38

3.5.3 Schedule Do Not Disturb On / Off............................................................................................39

3.5.4 Setting Do Not Disturb Schedule .............................................................................................39

3.6.1 Set Up Call Forwarding System Wide......................................................................................40

3.6.2 Call Forwarding On / Off per Resident.....................................................................................40

3.6.3 Program Call Forward Numbers ..............................................................................................41

3.6.4 Delete Call Forward Numbers..................................................................................................41

3.6.5 Program Call Forward Allowed Area Codes ............................................................................42

3.6.6 Delete Call Forward Allowed Area Codes................................................................................42

3.6.7 Delete All Call Forward Allowed Area Codes...........................................................................42

3.7.1 Virtual Doorman On / Off System Wide ...................................................................................43

3.7.2 Set Virtual Doorman Relay Strike Time ...................................................................................43

3.7.3 Virtual Doorman On / Off per Resident ....................................................................................43

3.8.1 Call-Down Feature On / Off System Wide ...............................................................................44

3.8.2 Set Doorman to Enable / Disable Direct Connect....................................................................44

3.8.3 Set Direct Connect Disable Timer............................................................................................45

3.8.4 Set Direct Connect Call-Down Number....................................................................................45

3.8.5 Set Resident Programming Number ........................................................................................45

Section 4 – Operating Instructions

4.1 Administrator and Doorman Commands

4.1.1 Lobby Panel On / Off................................................................................................................47

4.1.2 Calling the Lobby Panel ...........................................................................................................47

4.1.3 Accessing the Outside Phone Line..........................................................................................47

4.1.4 Calling a Preprogrammed Phone Number...............................................................................47

4.1.5 Calling the Doorman or Lobby Panel from an Off Site Location ..............................................48

4.1.6 Lobby Panel Relay Activation ..................................................................................................48

4.1.7 Calling a Resident without C.O. Phone Service From an Off Site Location.............................48

4.1.8 Turn Direct Connect On / Off ...................................................................................................49

4.1.9 Call Back a Resident................................................................................................................49

4.1.10 Clear Call Back Number Queue...............................................................................................49

4.2 Technician Commands

4.2.1 Reset Main Control Board........................................................................................................50

4.2.2 Reset Main Control Board Resident Programming..................................................................51

4.2.3 Set Touch-Tone Detect Time...................................................................................................52

4.2.4 Reset Line Interface Board Programming................................................................................52

4.2.5 Send Software Reset to all Line Interface Boards ...................................................................52

Appendix

Programming Table..................................................................................................................................................53

Resident Log Sheet..................................................................................................................................................54

RJ71C Phone Block Identification Sheet for Garden Style Main Cabinet ................................................................55

RJ71C Phone Block Identification Sheet for Garden Style Auxiliary Cabinet...........................................................56

RJ71C Phone Block Identification Sheet for Main Cabinet ......................................................................................57

RJ71C Phone Block Identification Sheet for Auxiliary Cabinet.................................................................................58

Resident Instruction Sheet........................................................................................................................................59

Resident Advanced Feature Programming Instructions...........................................................................................60

1820-065-E-12-11 Page 5

Page 6

FCC - UNITED STATES

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the BOTTOM of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

This equipment uses the following Universal Service Order Codes (“USOC”) jacks: RJ11.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).

If this equipment Telecom Intercom System causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this Telecom Intercom System, for repair or warranty information, please contact DoorKing, Inc. at 310-645-0023. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

There are no user serviceable parts in this equipment.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this Telecom Intercom System does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

Electrical Safety Advisory:

Parties responsible for equipment requiring AC power should consider including an advisory notice in their customer information suggesting the customer use a surge arrestor.

FCC Registration Number: DUF6VT-12874-OT-T

Page 6 1820-065-E-12-11

Page 7

DOC – CANADA CUSTOMER INFORMATION

This product meets the applicable Industry Canada Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.

“The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all devices does not exceed five.”

DOC Registration Number: IC: 1736A-4530A

Notice:

DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1833, 1834, 1835, 1838 and all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816, 1820 and 1837 require a 16.5-volt, 50 VA transformer. The model 1812 requires a 24-volt, 20 VA transformer.

1820-065-E-12-11 Page 7

Page 8

General Information

 Prior to beginning the installation of the telephone entry system, we suggest that you become

familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner.

 The proper installation of the telephone entry panel is an extremely important and integral

part of the overall access control system. Check all local building ordinances and building codes prior to installing this system. Be sure your installation is in compliance with local codes.

 When used to control a door or pedestrian gate, try to locate the telephone entry system as

near as possible to the entry point. The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates. Continuous vibration and shock from slamming doors or spring-loaded pedestrian gates will damage the circuit board. Under no circumstances should the unit be mounted directly to a moving door or gate.

 ADA mounting requirements for door control. The mounting of the unit shall be in such a

way that the LCD display is positioned so that it is readily visible to and usable by a person sitting in a wheelchair with an approximate eye level of 45 inches and shall comply with the following requirements:

1. If mounted vertically or tipped no more than 30 degrees away from the viewer, the center line of the LCD

2. If the clear floor space allows only forward approach to the system, the maximum high forward reach allowed is 48 inches above grade to the top of the keypad.

3. If the high forward reach to the system is over an obstruction of greater than 20 inches but less than 25 inches, the maximum high forward reach allowed is 44 inches above grade to the top of the keypad.

4. If the clear floor space allows parallel approach by a person in a wheelchair, the maximum high side reach shall be 54 inches above grade to the top of the keypad.

5. If the high side reach is over an obstruction of 24 inches or less, the maximum high side reach allowed is 46 inches above grade to the top of the keypad.

 When used to control a vehicular gate with an automatic gate operator, the telephone

entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person cannot operate the entry system and/or touch the gate or gate operator at the same time.

shall be located a maximum of 52 inches above grade.

 Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck

mounting post and kiosks work well for these type systems. When planning where to locate the system, take into consideration traffic lane layouts, turn around lanes for rejected access, conduit runs, power availability, etc.

 Environmental factors must also be taken into account. Surface mount units are designed for

direct outdoor installations, however it is preferable to protect them from direct exposure to driven rain or snow whenever possible. Flush mount and wall mount units must be protected from direct exposure to the elements. Be sure that ample lighting is provided so that guest can read both the directory and the operating instructions at night.

 This telephone entry system contains a number of static sensitive components that can be

damaged or destroyed by static discharges during installation or use. Discharge any static prior to removing the circuit board from the lobby panel by touching a proper ground device.

Page 8 1820-065-E-12-11

Page 9

Section 1 - Installation

1.1 General Information

The DoorKing Model 1820 telephone intercom system provides communication to, and control of, a door (or gate) for up to 1200 users without the need for a dedicated Central Office (C.O.) phone line. This eliminates monthly line charges and equipment lease payments to the telephone company. The system is used widely with housing authority projects and low income housing because the system will provide all building residents, whether they have central office phone service or not, with communication and control of the door or gate.

This manual describes the installation and wiring of the 1820 main and auxiliary control cabinets, and the RJ71C phone block(s) only. For installation instructions on the front lobby panel(s) that are to be used with the system, refer to the manual that is included with the lobby panel. The main and auxiliary cabinets should be mounted close to the RJ71C phone blocks required for interfacing the telephone lines with the system.

Central Office Phone Line.

Although a C.O. phone line is not required for normal system operation, having a C.O. line installed to the 1820 main control cabinet will allow the use of the advanced features of the system. It should be noted that this C.O. line is not used for normal lobby panel to resident communication and an access code is required to utilize the C.O. line. Additionally, if a PC programmable telephone entry system (DKS models 1833, 1834, 1835, 1837) is used as the lobby panel, installing the C.O. line will enable programming of the system from an off site location. Order your telephone line at least two weeks prior to the planned installation date. This will assure that a phone line is available when the unit is installed. The telephone company will require the following information from you:

Type: Touch Tone, Loop Start Ringer Equivalence: 0.0 A Jack Type: RJ11C FCC Registration (US): DUF6VT-12874-OT-T DOC (Canada): 1736 4528 A

 Prior to starting the installation of this system, it is highly recommended that you become

familiar with the illustrations, instructions and wiring diagrams in this manual.

 It is recommended that the local telephone company install and wire the RJ71C phone blocks

required with this system.

1820-065-E-12-11 Page 9

Page 10

1.1.1 Main and Auxiliary Cabinets

33.0

11.25

.875 KO 2-places

13.25

3.0

1.0 R

2.5

5.125

7.875

10.5

13.0

5.125

2.25

35.25

35.0

DOORKING, INC., INGLEWOOD, CA 90301

Main Cabinet / Auxiliary Cabinet - Large

Title:

P/N 1820-080 / 1820-081

Date: Rev.Dwg. No.

M1820-065-14/05

Page 10 1820-065-E-12-11

Page 11

1.1.2 Garden Style Cabinet

19.0

11.25

.875 KO 2-places

13.25

3.0

1.0 R

2.5

5.125

7.875

10.5

13.0

5.125

2.25

21.25

21.0

DOORKING, INC., INGLEWOOD, CA 90301

Garden Style Cabinet

Title:

P/N 1816-082, 1820-082, 1820-083

Date: Rev.Dwg. No.

M1820-065-29/04

1820-065-E-12-11 Page 11

Page 12

1.2 RJ71C Phone Block Installation

The RJ71C wiring configuration is not recognized by all telephone companies. For Bell Canada, which has jurisdiction for Ontario and Quebec, refer to CA-79X jack for interconnect to the 1820 system. For BC Tel, which has jurisdiction in British Columbia, refer to BC Tel CRTC Spec 182 B5.

1. Place the order for the RJ71C phone block installation with the local telephone company at least three weeks in advance of the 1820 system installation.

2. Order one (1) RJ71C block for every 12 telephone lines that the 1820 system will inter-connect with.

3. Have all required blocks installed in a common accessible location. This is usually near the original phone company termination board.

4. Be sure there the RJ71C blocks are mounted within 15 feet of where the main and auxiliary cabinet(s) are to be installed. The standard length connecting cable supplied by DoorKing is 15 feet. If longer cables are required, special length cables will have to be ordered at an additional cost.

5. IMPORTANT!! Complete the RJ71C block identification form in the back of this manual. This form instructs the telephone company installer how the phone lines should be wired to the RJ71C blocks. Make copies of the form if more are required.

6. IMPORTANT!! Be sure that the phone company installer labels the blocks! Each block should be numbered, and the phone number and apartment number should be written on the inside of the block cover (see example below).

7. Attach the RJ71C block identification form to the inside door of the 1820 cabinet after wiring is complete for future reference.

8. CALL DOWN!! For the call down feature and programming from the resident phone to function, the resident must have active telephone service. If the resident does not have active telephone service, then a special Powered RJ-71C phone block is needed. See section 2.3 for detail.

Incoming

Central Office

Phone Lines

Not Used

Outgoing

Phone Lines

To Apartments

1 2 3 4 5 6 7 8

9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50

391-7723 Apt 23

722-9901 Apt 24

551-9920 Apt 25

330-8965 Apt 26

882-9907 Apt 27

843-0041 Apt 28

992-9991 Apt 29

630-0084 Apt 30

212-2221 Apt 31

990-0218 Apt 32

670-6791 Apt 33

530-0558 Apt 34

24 25

(P/N 1820-047)

Page 12 1820-065-E-12-11

Page 13

Incoming Central Office

Outgoing Phone Lines

Phone Lines - 12 Max

to Apartments

Line 1 TIP - Pin 1

Line 1 RING - Pin 2

Line 2 TIP - Pin 3

Line 2 RING - Pin 4

Line 3 TIP - Pin 5

Line 3 RING - Pin 6

Line 4 TIP - Pin 7

Line 4 RING - Pin 8

Line 5 TIP - Pin 9

Line 5 RING - Pin 10

Line 6 TIP - Pin 11

Line 6 RING - Pin 12

Line 7 TIP - Pin 13

Line 7 RING - Pin 14

Line 8 TIP - Pin 15

Line 8 RING - Pin 16

Line 9 TIP - Pin 17

Line 9 RING - Pin 18

Line 10 TIP - Pin 19

Line 10 RING - Pin 20

Line 11 TIP - Pin 21

Line 11 RING - Pin 22

Line 12 TIP - Pin 23

Line 12 RING - Pin 24

Line 1 TIP - Pin 27

Line 1 RING - Pin 28

Line 2 TIP - Pin 29

Line 2 RING - Pin 30

Line 3 TIP - Pin 31

Line 3 RING - Pin 32

Line 4 TIP - Pin 33

Line 4 RING - Pin 34

Line 5 TIP - Pin 35

Line 5 RING - Pin 36

Line 6 TIP - Pin 37

Line 6 RING - Pin 38

Line 7 TIP - Pin 39

Line 7 RING - Pin 40

Line 8 TIP - Pin 41

Line 8 RING - Pin 42

Line 9 TIP - Pin 43

Line 9 RING - Pin 44

Line 10 TIP - Pin 45

Line 10 RING - Pin 46

Line 11 TIP - Pin 47

Line 11 RING - Pin 48

Line 12 TIP - Pin 49

Line 12 RING - Pin 50

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50

1 2 3 4 5 6 7 8 9

IMPORTANT!

When the phone wires are punched down on ROW B, bridge clips from row B to row C must be installed. If the phone wires are punched down on row C, bridge clips are not required.

IMPORTANT!

TIP (positive) RING (negative) polarity MUST be observed. TIP must be punched down on the top terminal of each pair and RING must be punched down on the bottom terminal of each pair.

NOTE:

The RJ71C wiring configuration is not recognized by all telephone companies.

 For Bell Canada, which has

jurisdiction in Ontario and Quebec, refer to CA-79X

 For BC Tel, which has jurisdiction in

British Columbia, refer to BC Tel CRTC Spec 182 B5.

To Line Interface or Relay Board

DOORKING, INC., INGLEWOOD, CA 90301

Detail Wiring - RJ71C Phone Block

Title:

Date: Dwg. No.

5/11

M1816-065-6

Rev.

1820-065-E-12-11 Page 13

Page 14

1.3 Cabinet, Relay and Component Identification

The Large Main Control Cabinet houses the main processor control board and up to 9 line interface boards. The Garden Style Main Control Cabinet 4 line interface boards. Large Auxiliary Cabinets supply board. Garden Style Auxiliary Cabinets

1.3.1 Main Control Cabinet Options

If the 1820 system is interfacing with 48 or less phone lines, the Garden Style Cabinet is typically used since no auxiliary cabinets will be required. If the 1820 system is interfacing with more than 48, but less than 108 phone lines, then the larger 1820 Main Control Cabinet

1.3.2 Auxiliary Cabinet Options

Either garden style or large type cabinets can be used to hold additional line interface boards as required by the number of phone lines the system needs to interface with. The Garden Style Cabinet can hold up to 8 line interface boards, or 7 line interface boards and 1 power supply board. The Large Auxiliary Cabinet can hold up to 12 line interface boards and a power supply board.

houses the main processor control board and up to

can hold up to 12 line interface boards and a power

can hold up to 8 line interface boards.

will be used.

Relay

0132-0143

0120-0131

0108-0119

0096-0107

Board 11

Board 10

Board 9

Board 8

Board

Address

Relay

0084-0095

0072-0083

0060-0071

0048-0059

Board 7

Board 6

Board 5

Board 4

Board

Address

Board

Relay

0036-0047

0024-0035

0012-0023

0000-0011

Board 3

Board 2

Board 1

Board 0

Board

Address

DOORKING, INC., INGLEWOOD, CA 90301

Main Cabinet / Auxiliary Cabinet - Small

Title:

Board Layout

Date: Rev.Dwg. No.

M1820-065-44/05

Page 14 1820-065-E-12-11

Page 15

Relay

0240-0251

Board 20

Board

Address

Relay

0168-0179

Board 14

Board

Address

Relay

0096-0107

Board

Address

Board

Relay

0024-0035

Board

Address

Board 2Board 8

0228-0239

0216-0227

0204-0215

0192-0203

Board 19

Board 18

Power

Module

Board 17

Board 16

Board 15

0156-0167

0144-0155

0132-0143

0120-0131

150180-0191

Board 13

Board 12

Board 11

Board 10

0012-0023

090108-0119

0084-0095

0072-0083

0060-0071

0048-0059

Board 7

Board 6

Board 5

Board 4

Board 3Board 9

0000-0011

030036-0047

DOORKING, INC., INGLEWOOD, CA 90301

Main Cabinet / Auxiliary Cabinet - Large

Title:

Board Layout

Date: Rev.Dwg. No.

Board 1

Board 0

M1820-065-34/05

1820-065-E-12-11 Page 15

Page 16

1.3.3 Line Interface Boards

Each Line Interface Board has 12 relays on it that are referred to as relays 00 through 11. One line interface board is required for every 12 phone lines that the system interfaces with. These relays are identified to the main processor as a four digit relay number beginning with 0000 and increasing sequentially up to the maximum of 1199. A maximum of 100 line interface boards can be installed per system. Each cabinet has a label which identifies the cabinet number and the system relay numbers.

 Line interface boards in the main cabinet are numbered 0 – 2. Line interface board 0 is at the

bottom, line interface board 2 is at the top.

 Each interface board is addressed using the two rotary switches on the board. The two 10

position switches allow for up to 100 board addresses starting at 00 and ending at 99. You cannot skip an address location. For example, if you have 7 interface boards in the system, the boards must be addressed from 00 (1

 If a line interface board is replaced, be sure to set the address on the new board correctly.

Disconnect power to the main control board and then reapply for the change to take affect.

board) to 06 (7th board).

DOORKING 1884-010

1.3.4 Power Supply Boards

The main control board can supply power for up to 21 line interface boards located within 200 feet of the main board. Additional line interface boards are powered by the addition of power supply boards, each capable of supplying power for up to an additional 21 line interface boards.

 If the distance from the main control board to the line interface boards exceeds 200 feet,

additional power supply boards will be required to supply power to the line interface boards.

1886-010

RELAY OUTPUT

PWR

RLY

MAIN INPUT

16.5 VAC INPUT

Page 16 1820-065-E-12-11

Page 17

Board # Board

Address

0 00 0000 0011 51 51 0612 0623 1 01 0012 0023 52 52 0624 0635 2 02 0024 0035 53 53 0636 0647 3 03 0036 0047 54 54 0648 0659 4 04 0048 0059 55 55 0660 0671 5 05 0060 0071 56 56 0672 0683 6 06 0072 0083 57 57 0684 0695 7 07 0084 0095 58 58 0696 0707 8 08 0096 0107 59 59 0708 0719

9 09 0108 0119 60 60 0720 0731 10 10 0120 0131 61 61 0732 0743 11 11 0132 0143 62 62 0744 0755 12 12 0144 0155 63 63 0756 0767 13 13 0156 0167 64 64 0768 0779 14 14 0168 0179 65 65 0780 0791 15 15 0180 0191 66 66 0792 0803 16 16 0192 0203 67 67 0804 0815 17 17 0204 0215 68 68 0816 0827 18 18 0216 0227 69 69 0828 0839 19 19 0228 0239 70 70 0840 0851 20 20 0240 0251 71 71 0852 0863 21 21 0252 0263 72 72 0864 0875 22 22 0264 0275 73 73 0876 0887 23 23 0276 0287 74 74 0888 0899 24 24 0288 0299 75 75 0900 0911 25 25 0300 0311 76 76 0912 0923 26 26 0312 0323 77 77 0924 0935 27 27 0324 0335 78 78 0936 0947 28 28 0336 0347 79 79 0948 0959 29 29 0348 0359 80 80 0960 0971 30 30 0360 0371 81 81 0972 0983 31 31 0372 0383 82 82 0984 0995 32 32 0384 0395 83 83 0996 1007 33 33 0396 0407 84 84 1008 1019 34 34 0408 0419 85 85 1020 1031 35 35 0420 0431 86 86 1032 1043 36 36 0432 0443 87 87 1044 1055 37 37 0444 0455 88 88 1056 1067 38 38 0456 0467 89 89 1068 1079 39 39 0468 0479 90 90 1080 1091 40 40 0480 0491 91 91 1092 1103 41 41 0492 0503 92 92 1104 1115 42 42 0504 0515 93 93 1116 1127 43 43 0516 0527 94 94 1128 1139 44 44 0528 0539 95 95 1140 1151 45 45 0540 0551 96 96 1152 1163 46 46 0552 0563 97 97 1164 1175 47 47 0564 0575 98 98 1176 1187 48 48 0576 0587 99 99 1188 1199 49 49 0588 0599 50 50 0600 0611

1st

Relay

Last

Relay

Board # Board

Address

1st

Relay

Last

Relay

1820-065-E-12-11 Page 17

Page 18

Page 18 1820-065-E-12-11

Page 19

Section 2 - Wiring

Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. This telephone entry system contains a number of static sensitive components that can be damaged or destroyed by static discharges during installation or use. Discharge any static prior to removing the circuit board from the lobby panel by touching a proper ground device.

The wiring of the telephone entry panel is an extremely important and integral part of the overall access control system. Use proper wire for the communication line, power wires, and be sure that the system is properly grounded. Check all local building ordinances and building codes prior to installing this system. Be sure your installation is in compliance with local codes.

Use only the supplied transformers (or U.L. listed equivalent) to power the telephone entry system (16.5 VAC, 50 VA). Do not power any other devices (electric strikes, magnetic locks, etc.) from this power transformer. For wire runs up to 100 feet, use 18 AWG, 600 volt insulated wire. For wire runs up to 200 feet, use 16 AWG, 600 volt insulated wire.

 Use 18 AWG wire for power runs up to 100 feet.  Use 16 AWG wire for power runs up to 200 feet.  Surge protection is recommended. Use DKS P/N 1878-010 or equivalent.  Use only twisted pair wires for phone line wiring. 24 AWG for up to 800 feet; 22 AWG up to

1600 feet.

 Electric strikes, magnetic locks, etc., must be powered by a separate power transformer.  Lobby panels are powered from a separate power transformer.

This telephone intercom system requires the use of RJ71C phone blocks. We recommend that you have the local telephone company install these blocks for you. One RJ71C must be ordered for every 12 phone lines (or fraction there of) that the 1820 will interface with. Give the telephone company plenty of advance notice of when you will need the blocks installed. You must complete the RJ71C block identification form(s) in the back of this manual. This is very important as it instructs the phone company installer how the phone lines should be wired to the RJ71C. Be sure that the phone company installer labels the blocks. Each block should be numbered, and the telephone number and apartment number should be written on the inside of the block cover (see example on page xx). When the phone company installer has completed the RJ71C block identification form(s), attach the form to the inside of the 1816 cabinet for future reference.

The RJ71C wiring configuration is not recognized by all telephone companies. For Bell Canada (Ontario, Quebec), refer to CA-79X block for interconnection to the 1816 system. For BC Tel (British Columbia), refer to BC Tel CRTC Spec 182 B5.

Lobby panels come with their own wiring diagrams. The only connection between the 1820 and the lobby panel is a twisted pair telephone wire.

1820-065-E-12-11 Page 19

Page 20

2.1 Wiring Detail – Garden Style Cabinet

1820 Telephone Intercom System Wiring Detail - Garden Style Control Cabinet

Lobby Panel

Doorman Telephone

INCOMING

C.O. PHN

LINES

Resident

17 21151413 20191811 12 16 23 2422

C.O. PHN

16 VAC

PWR

INPUT

Telephone

431 2

16 Volt, 50 VA UL Listed Transformer.

Earth Ground.

Optional Central Office phone line - touch tone, loop start.

Doorman / Concierge Telephone (Optional).

Lobby panel. Connect additional lobby panels in parallel. Refer to lobby panel installation manual for

additional wiring requirements. Use twisted pair wires for phone connections. 24 AWG up to 800 feet; 22 AWG up to 1600 feet.

Decoder board terminals. Used with 1816 systems only.

RJ71C phone block. See drawing M1816-065-6 for detail.

Incoming phone lines from Central Office.

Outgoing phone lines to individual apartments.

DoorKing connecting cable.

RS-485 connecting cable.

To additional Line Interface Boards

Garden Style Cabinet

Title:

Wiring Detail

Date: Rev.Dwg. No.

DOORKING, INC., INGLEWOOD, CA 90301

M1820-065-54/05

Page 20 1820-065-E-12-11

Page 21

2.2 Wiring Detail – Large Main Cabinet

1820 Telephone Intercom System Wiring Detail - Large Control Cabinet

INCOMING

C.O. PHN

LINES

RJ71C phone block. See drawing M1816-065-6 for detail.

Incoming phone lines from Central Office.

Outgoing phone lines to individual apartments.

DoorKing connecting cable.

RS-485 connecting cable.

To additional Line Interface Boards

Resident Telephone

Lobby Panel

4312

17 21151413 20191811 12 16 23 2422

C.O. PHN

16 VAC

PWR

INPUT

DOORKING, INC., INGLEWOOD, CA 90301

1820 Telephone Intercom System

Title:

Wiring Detail

Date: Dwg. No.

4/05

Doorman Telephone

16 Volt, 50 VA UL Listed Transformer.

Earth Ground.

Optional Central Office phone line - touch tone, loop start.

Doorman / Concierge Telephone (Optional).

Lobby panel. Connect additional lobby panels in parallel. Refer to lobby panel installation manual for

additional wiring requirements. Use twisted pair wires for phone connections. 24 AWG up to 800 feet; 22 AWG up to 1600 feet.

Decoder board terminals. Used with 1816 systems only.

M1820-065-6

Rev.

1820-065-E-12-11 Page 21

Page 22

2.2.1 Wiring Detail – Auxiliary Cabinets

1820 Telephone Intercom System Wiring Detail - Auxiliary Cabinets

16 Volt, 50 VA UL Listed Transformer.

From Preceding Line Interface Boards

To additional Line Interface Boards

Power Supply Board can power up to 21 additional Line Interface Boards. The power supply board is

only need if over 21 Line Interface Boards are used, or if they are located over 200 feet from the main control babinet.

16 VAC

PWR

INPUT

DOORKING, INC., INGLEWOOD, CA 90301

1820 Telephone Intercom System

Title:

Wiring Detail Auxiliary Cabinets

4/05 M1820-065-7

Date: Rev.Dwg. No.

Page 22 1820-065-E-12-11

Page 23

2.3 Powered RJ-71C Wiring

For the Call Down feature and programming from a resident telephone to function in this system, the resident must have an active Central Office (C.O.) phone line. The C.O. phone line provides the power for these features to operate. If a resident does not have an active C.O. phone line, then a special POWERED RJ-71C (P/N 1820-047) phone block will have to be used.

Depending on the application, some residents may have an active C.O. phone line while others may not. You should also consider that this could change in the future. If a resident changes status of having active C.O. phone service, or not having active C.O. phone service, the phone line will need to be physically changed from a standard RJ-71C phone block to a powered RJ-71C phone block, and vice-versa. There are two options for wiring a powered RJ-71C block into the system.

2.3.1 Dual Line Interface Board Option

Refer to drawing 1820-065-8.

Benefits:

 Does not require moving any telephone company phone wiring.

Disadvantages:

 Requires additional Line Interface Boards. This must be factored into the equipment list and

the hardware is configured.

 Resident directory code / system relay number will change when phone wiring is removed.  If programmable directory codes are in use, the directory code will need to be reprogrammed.  Requires 1 extra Line Interface Board for every 12 phone lines without Central Office phone

service.

2.3.2 Dual RJ-71C Option

Refer to drawing 1820-065-9

Benefits:

 Additional Line Interface Boards are not required.  Resident directory code / system relay number does not change.  Does not require reprogramming when a resident’s telephone service status changes.

Disadvantages:

 Requires disconnect of the telephone company wiring.

1820-065-E-12-11 Page 23

Page 24

1820 Telephone Intercom System Wiring Detail - Powered RJ-71C / Dual Interface Boards

INCOMING

C.O. PHN

RJ71C phone block. See drawing M1816-065-6 for detail.

Incoming phone lines from Central Office.

Outgoing phone lines to individual apartments.

DoorKing connecting cable.

RS-485 connecting cable.

To additional Line Interface Boards.

Powered RJ-71C phone b lock P/N 1820-047 for use only with residents

without active Central Office phone service. 12 VDC Regulated power supply.

LINES

Resident Telephone w/ Active C.O. Line

12 VDC

Reg

Input

Resident Telephone without C.O. Line

Lobby Panel

431 2

17 21151413 20191811 12 16 23 2422

Doorman Telephone

C.O. PHN

16 VAC

PWR

INPUT

16 Volt, 50 VA UL Listed Transformer.

Earth Ground.

Optional Central Office phone line - touch tone, loop start.

Doorman / Concierge Telephone (Optional). Lobby panel. Connect additional lobby panels in parallel. Refer to lobby panel installation manual for

additional wiring requir ements. Use twisted pair wires for phone connections. 24 AWG up to 800 feet; 22 AWG up to 1600 feet.

Decoder board terminals. Used with 1816 systems only.

DOORKING, INC., INGLEWOOD, CA 90301

1820 Telephone Intercom System

Title:

Wiring Detail for Powered RJ-71C / Dual Boards

Date: Dwg. No.

4/05

M1820-065-8

Rev.

Page 24 1820-065-E-12-11

Page 25

1820 Telephone Intercom System Wiring Detail - Dual RJ-71C Option

INCOMING

C.O. PHN

LINES

Resident Telephone without

RJ71C phone block. See drawing M1816-065-6 for detail.

Incoming phone lines from Central Office.

Outgoing phone lines to individual apartments.

DoorKing connecting cable.

RS-485 connecting cable.

To additional Line Interface Boards.

Powered RJ-71C phone block P/N 1820-047 for use only with residents

without active Central Office phone service. 12 VDC Regulated power supply.

For residents without Central Office phone service, connect the powered

RJ-71C to the resident’s terminals.

C.O. Line

12 VDC

Reg

Input

Lobby Panel

431 2

17 21151413 20191811 12 16 23 2422

C.O. PHN

16 VAC

PWR

INPUT

1820 Telephone Intercom System

Title:

Wiring Detail for Dual RJ-71C Option

Date: Dwg. No.

DOORKING, INC., INGLEWOOD, CA 90301

5/11

Doorman Telephone

16 Volt, 50 VA UL Listed Transformer.

Earth Ground.

Optional Central Office phone line - touch tone, loop start.

Doorman / Concierge Telephone (Optional).

Lobby panel. Connect additional lobby panels in parallel. Refer to lobby panel installation manual for

additional wiring requirements. Use twisted pair wires for phone connections. 24 AWG up to 800 feet; 22 AWG up to 1600 feet.

Decoder board terminals. Used with 1816 systems only.

M1820-065-9

Rev.

1820-065-E-12-11 Page 25

Page 26

2.4 Circuit Board Connector Locations

10-Pin Ribbon Connector

Use with 1882 and 1982

(Standard) Relay Boards

1816 Systems only

ES OUT CO OUT

Master Code

Switch

RJ45 Jacks Use with 1884 (Call Down) Line Interface Boards 1820 Systems Only

Terminals 1-10

Decoder Board Connection

1816 Systems only

Main Terminals 11-24

Page 26 1820-065-E-12-11

Page 27

2.5 Main Circuit Board Terminal Description

Terminal Description

1 2 3 4 5 6 7 8

9 10 11 Postal Switch – A switch closure across terminals 11 and 24 will cause the relay on the 1885 board to

12 13 14 15 16 17 18 19 20 21 22 23 24

Decoder Board Connection. Decoder boards are required with 1816 systems that use more than 5 relay boards.

activate for its programmed strike time. Doorman / Concierge Telephone

Doorman / Concierge Telephone Lobby Panel Entry System or Telephone Lobby Panel Entry System or Telephone Central Office Phone Line (Optional) Central Office Phone Line (Optional) Earth Ground Relay Normally Closed (NC) Contact Relay Normally Open (NO) Contact Relay Common Contact Not Used 16 VAC Main Cabinet Power Input Low Voltage Common

1820-065-E-12-11 Page 27

Page 28

2.6 Entry System / Central Office Gain Adjustment

This section applies to 1885-010 REV S boards and higher.

These potentiometers are adjusted when more than one entry panel is attached to the 1816 system. By default, both are set to the fully counter-clockwise (minimum gain) position and both should be left in this position when a single entry panel is attached to the system.

ES OUT is used to adjust signal gain to the entry system lobby panel. The CO OUT is used to adjust the gain of the signal going back to the C.O. Increasing the gain will increase the loudness.

Both should be left in the full counter-clockwise (least gain) position, unless it becomes necessary to increase the gain (loudness) to the entry panel or out to the Central Office line. When adjusting the gain, it may affect the echoing and may cause howling; therefore, small incremental adjustments should be made to each potentiometer.

Master Code

Switch

ES OUT CO OUT

Page 28 1820-065-E-12-11

Page 29

Section 3 – Programming

3.1 System Set Up

The system has default settings for most programming functions. When installing a new system, there is some set up programming required which will format the system to meet the operational requirements of the installation. Once the system is set up, there are also operational programming steps for the Doorman/Concierge phone and for tenant phones.

 Programming steps for the 1820 set up are performed from the doorman/concierge phone or

from a standard touch tone phone connected to the lobby panel terminals (14-15). A “BEEP” in the handset confirms that the programming step has been completed successfully. Do not use a telephone with the keypad on the handset.

 Resident telephones are addressed either by the system relay number or by a programmed

directory code. This is an either/or scenario. All residents will either use the default system relay number or all residents will be assigned a programmed di rectory code.

 The system wide commands that turn features ON/OFF can be very useful when

troubleshooting. These commands will not delete or erase any programmed information. They simply disable the feature for system users.

 It is highly recommended that you make a record of ALL programming completed. You can

complete the blanks in this instruction booklet and/or use the tables provided in the appendix of this manual.

3.1.1 Master Code

This must be set at the 1885-010 Main Control Board. It is the “Password” utilized in all programming steps.

Factory Default = 9999

1. Press the Master Code button on the main control board (upper right hand corner). The power LED will start blinking slowly.

2. On the doorman telephone, enter a four-digit master code _ _ _ _ then press * (beep). The LED will stop blinking.

3. Hang up to end the programming session.

3.1.2 1982 Relay Board / 1884 Interface Board

The 1885 main control board can be programmed to operate as an 1816 system utilizing the 1982 Relay Boards, or it can be programmed to operate as an 1820 system utilizing the 1884 Line Interface Boards. This programming step tells the 1885 board which type system is in use and must

be programmed for 1884 Line Interface Boards with the 1820 system. Factory Default = 0 (1982 Relay Boards) Enter “1” in step 3 for 1884 Line Interface Board.

1. Take the doorman telephone off hook.

2. Press *54 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 1 then press * (beep).

4. Hang up the doorman telephone to end the programming session.

1820-065-E-12-11 Page 29

Page 30

3.1.3 Last Available Relay

The 1820 is capable of working with up to 1200 telephones, i.e. it can select one of up to 1200 system relays that are numbered 0000 through 1199. You must program into the system the last relay number that is available. Determine how many relay boards are connected to the system, then using the chart below, select the last available relay. For example, if your system uses 55 relay boards, the last relay available is 0671.

Factory Default = 0011

1. Take the doorman telephone off hook.

2. Press *07 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the four-digit last available relay number _ _ _ _ then press * (beep).

4. Hang up the doorman telephone to end the programming session.

Board

Number

0 0000 0011 0300 0311 0600 0611 0900 0911 25 50 75 1 0012 0023 26 0312 0323 51 0612 0623 76 0912 0923 2 0024 0035 27 0324 0335 52 0624 0635 77 0924 0935 3 0036 0047 28 0336 0347 53 0636 0647 78 0936 0947 4 0048 0059 29 0348 0359 54 0648 0659 79 0948 0959 5 0060 0071 30 0360 0371 55 0660 0671 80 0960 0971 6 0072 0083 31 0372 0383 56 0672 0683 81 0972 0983 7 0084 0095 32 0384 0395 57 0684 0695 82 0984 0995 8 0096 0107 33 0396 0407 58 0696 0707 83 0996 1007

9 0108 0119 34 0408 0419 59 0708 0719 84 1008 1019 10 0120 0131 35 0420 0431 60 0720 0731 85 1020 1031 11 0132 0143 36 0432 0443 61 0732 0743 86 1032 1043 12 0144 0155 37 0444 0455 62 0744 0755 87 1044 1055 13 0156 0167 38 0456 0467 63 0756 0767 88 1056 1067 14 0168 0179 39 0468 0479 64 0768 0779 89 1068 1079 15 0180 0191 40 0480 0491 65 0780 0791 90 1080 1091 16 0192 0203 41 0492 0503 66 0792 0803 91 1092 1103 17 0204 0215 42 0504 0515 67 0804 0815 92 1104 1115 18 0216 0227 43 0516 0527 68 0816 0827 93 1116 1127 19 0228 0239 44 0528 0539 69 0828 0839 94 1128 1139 20 0240 0251 45 0540 0551 70 0840 0851 95 1140 1151 21 0252 0263 46 0552 0563 71 0852 0863 96 1152 1163 22 0264 0275 47 0564 0575 72 0864 0875 97 1164 1175 23 0276 0287 48 0576 0587 73 0876 0887 98 1176 1187 24 0288 0299 49 0588 0599 74 0888 0899 99 1188 1199

1st

Relay

Last

Relay

Board

Number

1st

Relay

Last

Relay

Board

Number

1st

Relay

Last

Relay

Board

Number

1st

Relay

Last

Relay

Page 30 1820-065-E-12-11

Page 31

3.1.4 Setting the System Time Clock

This programming sequence sets the internal time clock in the 1820 system. (Note – if you only want to set the time, you can stop after step 4).

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *33 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the hour and minutes (HHMM) _ _ _ _ then press * (beep).

4. Enter 0 for AM; or enter 1 for PM _ then press * (beep).

5. Enter the month, day and year (MMDDYY) _ _ _ _ _ _ then press * (beep).

6. Enter the day of the week (1=Sunday, 7=Saturday) _ then press *(beep).

7. Hang up the doorman telephone to end the programming session.

3.1.5 Set the Caller ID Number

The system will provide a Caller ID to the resident phone when a call is generated from either the entry panel or the doorman/concierge phone. This is necessary because some telephones equipped with caller ID functions will not work unless a phone number is displayed. The caller ID number may be set to anything, it has no other function.

Factory Default = 1234567890

1. Take the doorman telephone off hook.

2. Press *41 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the 10-digit caller ID number _ _ _ _ then press * (beep).

4. Hang up the doorman telephone to end the programming session.

3.1.6 Set the Talk Time

Talk time is the length of time that the 1820 system will allow communication to take place before disconnecting. Talk time is set using a three digit code to set the time in seconds. Talk time can be set from 001 to 255 seconds.

NOTE: When a DoorKing lobby panel is connected to the system, talk time should be set to 255 seconds. The lobby panel talk time should be set to the desired time and will override the talk time set here. Refer to the lobby panel programming instructions to set the lobby panel talk time.

Factory Default = 060

1. Take the doorman telephone off hook.

2. Press *08 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the three-digit talk time in seconds (001 – 255) _ _ _ then press * (beep).

4. Hang up the doorman telephone to end the programming session.

1820-065-E-12-11 Page 31

Page 32

3.1.7 Number of Rings / Ring Type

This programming sequence sets up the 1820 system for: 1) the number of rings allowed before the system automatically hangs up if the call is not answered, 2) a single or double ring (when set for double ring, the first ring will be a single ring). A two digit number will be entered to set up these operating parameters, with each number of the code corresponding to the respective functions listed.

Factory Default = 31

1. Take the doorman telephone off hook.

2. Press *04 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Enter the two-digit ring/ring type code _ _

3. then press * (beep).

4. Hang up the doorman telephone to end

Code

Number Description

Digit

1st 2 - 9

2nd 0 or 1

The number of rings before the 1820 automatically hangs up.

Enter 0 for a standard single ring, or enter 1 for a double ring.

the programming session.

3.1.8 Tone Open Number Programming

The tone open number is the number that is pressed on the resident’s telephone to activate the relay on the 1885 control board. The resident can only activate the relay momentarily, but other relay functions are available from the doorman/concierge phone and by remote relay activation. The four relay functions are: 1) momentary activation, 2) continuous activation (relay latch), 3) deactivation (unlatch), 4) activate for one hour, then automatically deactivate. If a function is not going to be used, enter a # sign in place of the respective digit. Do not use the number "3" as a tone open number since this number is reserved to activate the call waiting feature. Do not duplicate tone open numbers.

NOTE: When used with a DoorKing Lobby Panel, the 1820 and lobby panel Tone Open Number programming must match. Refer to the lobby panel programming instructions to program the lobby panel Tone Open Number programming.

Factory Default = 9 # # #

1. Take the doorman telephone off hook.

2. Press *05 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the four-digit tone code _ _ _ _ then press * (beep).

4. Hang up the doorman telephone to end the programming session.

Code

Digit

1st

2nd

3rd

4th

Number Description

0, 1, 2,

4-9

Activate the relay for the programmed strike time.

Acti

vates the relay continuously

(relay latch). Deacti

vates the relay (relay

unlatch). Acti

vates relay for 1-hour, then

automatically deactivates.

3.1.9 Relay Strike Time

The relay strike time is the amount of time that the relay on the 1885 control board will be energized when activated by a tone open number, entry code number, or key switch (postal lock) input. Typical strike time is 5 seconds for an electric st rike or magnetic lock release.

Factory Default = 01

1. Take the doorman telephone off hook.

2. Press *03 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the two-digit strike time code (00 – 99) _ _ then press * (beep). Note: 00 = ¼ sec.

4. Hang up the doorman telephone to end the programming session.

Page 32 1820-065-E-12-11

Page 33

3.2 Directory Codes

The four digit directory code is the number that is entered on the doorman/concierge or on the lobby telephone keypad to communicate with a particular tenant in the building. The directory codes start at 0000 and increase sequentially up to the maximum number of relays being used in the system. For example, if 100 residents are connected to the 1820 system, the directory codes being used will be 0000 for the first resident, up to 0099 for the 100th resident. Directory code 0000 activates system relay 0000 and makes a connection to the resident connected to this relay, directory code 0001 activates system relay 0001 and makes a connection to the second resident, and so on.

The programmable directory code feature allows any four digit code between the numbers of 0000 and 3131 to be used as a resident’s directory code, regardless of which system relay the resident’s telephone is connected to. For example, if a resident’s telephone line is connected to system relay 0000, that resident’s directory code can be programmed to any four digit number between 0000 and

3131. This feature is useful in applications, for instance, where apartment numbers are to be used as

the directory code number. Caution must be exercised to not duplicate any directory codes. Log all directory codes entered into the system using the sample log sheet provided in the back of this manual. Make copies of the log sheets if more are required. When the programmable directory codes are turned "on", entering the programmed directory code will place the visitor in connection with the resident’s telephone. Turning the programmable directory codes "off" requires that the system relay number be entered on the keypad to contact a resident. See Operating Instructions for more information.

3.2.1 Programming Directory Codes

These steps will allow the doorman/concierge to program directory codes for each resident. An 8digit code (XXXXYYYY) is entered, where the first 4 digits (X) represent the programmed directory code and the last 4 digits (Y) represent the actual system relay number. For example, if directory code 1234 is programmed to activate system relay 0219, then the 8-digit code is: 12340219. It is suggested that you complete a log sheet with all the programmed codes showing which system relay the programmed code activates. Programmable Directory Codes must be set to ON in step 3.2.2 for this to work.

NOTE: Entering 9 9 9 9 in the system relay number will cause the 1820 to do nothing. This may be desired if for some reason certain system relays will not be used. For example, if 1 2 3 4 9 9 9 9 is entered in step 3, dial tone will be heard on the lobby panel speaker when 1 2 3 4 is entered on the lobby panel keypad. The visitor can then press any key to hang up the system.

NOTE: When programmable directory codes are used, all programming in any other programming function should use the programmed directory code and not the relay number.

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *14 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the eight-digit code _ _ _ _ _ _ _ _ then press * (beep).

4. Repeat step 3 to enter additional programmed directory codes. Remember to press *

after each code entered.

5. Hang up the doorman telephone to end the programming session.

1820-065-E-12-11 Page 33

Page 34

3.2.2 Turning Programmable Directory Codes On / Off

The programmable directory codes can be turned "ON" or "OFF" after they have been programmed. It will be necessary to turn this feature off if any trouble shooting of the system is ever required. Turning the programmable directory code feature off does not cause the system to erase any directory codes that have been previously programmed.

Factory Default = 1 (Off)

1. Take the doorman telephone off hook.

2. Press *13 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Press 1 to turn this feature OFF; or press 0 to turn this feature ON then press * (beep). (1 = system will use system relay number for resident identification. 0 = each resident will be assigned a directory code.)

4. Hang up the doorman telephone to end the programming session.

3.2.3 Directory Code for Doorman/Concierge to Lobby Panel

This programmed directory code is used to initiate calls from the lobby panel directly to the doorman/concierge phone and vise-versa. Code must be between 4000 and 9999. Be sure that you do not duplicate outside line access codes (see section 3.3).

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *18 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter a four-digit code (4000 – 9999) _ _ _ _ then press * (beep).

4. Hang up the doorman telephone to end the programming session.

3.2.4 Erasing All Programmed Directory Codes

This programming sequence will erase ALL programmed directory codes from the system. This command can take as long as 20 seconds to complete. During the erasing process, short beeps will be heard. When all directory codes are erased, a long beep will be heard. Caution – this programming sequence is irreversible once it is started.

1. Take the doorman telephone off hook.

2. Press *15 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 9 9 9 9 then press * (a long beeeeeep will be heard when complete).

4. Hang up the doorman telephone to end the programming session.

Page 34 1820-065-E-12-11

Page 35

3.3 Dedicated Phone Line Access

An optional dedicated central office (C.O.) phone can be connected to the 1820 system. Connecting a C.O. line to the system provides additional functions available to the doorman/concierge and the lobby panel can be programmed to dial an outside line under certain circumstances. It also allows remote programming via a PC and modem when using a DoorKing 1833, 1834, 1835 or 1837 as the lobby panel.

3.3.1 Doorman/Concierge Outside Line Access

When the optional dedicated telephone line is connected to the 1820 system, the doorman may have unrestricted use of this line. This requires an access code to be entered on the doorman phone each time the doorman wants to access the outside line. Code must be between 4000 and 9999. Be sure that you do not duplicate doorman/concierge or lobby panel codes (see section 3.2.3).

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *09 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter a four-digit access code (4000 – 9999) _ _ _ _ then press * (beep).

4. Hang up the doorman telephone to end the programming session.

3.3.2 Preprogrammed Phone Numbers

When the optional dedicated telephone line is connected to the 1820 system, up to 10 preprogrammed telephone numbers can be stored in the system memory. Preprogrammed telephone numbers can be up to 12 digits in length. These numbers can be called by entering a fourdigit code on the lobby panel telephone or the doorman/concierge telephone (see operating instructions). Code must be between 4000 and 9999. Be sure that you do not duplicate doorman/concierge or lobby panel codes (see section 3.2.3).

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *10 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter a four-digit directory code (4000-9999) _ _ _ _ then press * (beep).

4. Enter the desired preprogrammed number (12 digits maximum), then press * (beep).

5. Repeat steps 3 – 4 to enter up to 9 preprogrammed numbers.

6. Hang up the doorman telephone to end the programming session.

1820-065-E-12-11 Page 35

Page 36

3.3.3 Erase Preprogrammed Phone Number

This sequence allows you to erase individual preprogrammed phone numbers.

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *11 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the four-digit directory code of the number to be erased (4000-9999) _ _ _ _ then press * (beep).

4. Repeat steps 3 to erase additional numbers.

5. Hang up the doorman telephone to end the programming session.

3.3.4 Erase All Preprogrammed Phone Numbers

This sequence erases all 10 preprogrammed phone numbers.

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *17 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 9 9 9 9 then press * (beep).

4. Hang up the doorman telephone to end the programming session.

Page 36 1820-065-E-12-11

Page 37

3.4 Entry Codes

Entry codes are a four digit number (preceded by #) than can be entered on the Doorman telephone keypad to gain access through the door or gate. When a programmed entry code is entered on the Doorman telephone keypad, the relay on the 1820 control panel will activate for the programmed strike time. The maximum number of entry codes that can be stored in the 1816 memory is 10,000. Use the log sheet provided in the back of this manual to record your entries.

Skip this section if a DoorKing Lobby panel is used. Entry codes will be programmed directly into the lobby panel memory, not the 1820 memory.

3.4.1 Programming Entry Codes

Entry codes can be any four digit combination.

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *02 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter a four-digit entry code _ _ _ _ then press * (beep).

4. Repeat step 3 to enter additional entry codes.

5. Hang up the doorman telephone to end the programming session.

3.4.2 Erasing Individual Entry Codes

This sequence allows you to erase an individual entry code (or codes).

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *06 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the four-digit entry code to be erased _ _ _ _ then press * (beep).

4. Repeat step 3 to erase additional entry codes.

5. Hang up the doorman telephone to end the programming session.

3.4.3 Erasing All Entry Codes

This sequence will erase all entry codes that have been programmed into the system.

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *00 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 9 9 9 9 then press * (a long beeeeeep will be heard when complete – about 3

seconds).

4. Hang up the doorman telephone to end the programming session.

1820-065-E-12-11 Page 37

Page 38

3.5 Do Not Disturb Features / Commands

The Do Not Disturb feature provides time zones that prevents calls from the lobby panel to ring up to a resident.

3.5.1 Do Not Disturb Feature On / Off – System Wide

This determines if the system will allow the do not disturb features to be active, or prohibits the do not disturb features from functioning. This is a system wide programming step; either do not disturb features are allowed for all residents or do not disturb features are prohibited for all residents. Turning the do not disturb feature off will not erase any programmed do not disturb time zones.

Factory Default = 0 (Off)

1. Take the doorman telephone off hook.

2. Press *51 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 0 to turn do not disturb Off, or enter 1 to turn do not disturb On, then press * (beep).

4. Hang up the doorman telephone to end the programming session.

3.5.2 Set 1-Time Do Not Disturb Timer for Resident(s)

This is a one-time timer that will provide do not disturb for a specific resident for a specific amount of time (1 to 99 hours). Once the timer expires, calls will be allowed to the resident. This is not a schedule; the timer is simply turned on or off for a set period of time and will not repeat itself. The resident may also set this timer from the apartment by using resident commands.

Note: If programmable directory codes are used, enter the directory code number instead of the relay number in step 3.

Factory Default = 0 (Off)

1. Take the doorman telephone off hook.

2. Press *21 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the four-digit relay number of the resident the timer is being set for _ _ _ _ then press * (beep). Note: entering 9 9 9 9 in this step will set the timer for all residents.

4. Enter 0 to turn the timer Off, or enter 1 to turn the timer On, then press * (beep). Note: if 0 is selected in this step, go to step 6 to end the programming session.

5. Enter the timer hours (01-99) _ _ then press * (beep).

6. Repeat steps 3-5 to program another resident.

7. Hang up the doorman telephone to end the programming session.

Page 38 1820-065-E-12-11

Page 39

3.5.3 Scheduled Do Not Disturb On / Off

This programming sequence is used by the doorman or system administrator to turn the preprogrammed do not disturb schedule on or off. The resident can also turn this schedule on or off from the apartment using resident commands.

Note: If programmable directory codes are used, enter the directory code number instead of the relay number in step 3.

Factory Default = 0 (Off)

1. Take the doorman telephone off hook.

2. Press *22 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the four-digit relay number of the resident that the schedule is being administered

on for _ _ _ _ then press * (beep). Note: entering 9 9 9 9 in this step will turn the schedule on for all residents.

4. Enter 0 to turn the schedule Off, or enter 1 to turn the schedule On, then press * (beep).

5. Hang up the doorman telephone to end the programming session.

3.5.4 Setting Do Not Disturb Schedule

This programming sequence is used by the doorman or system administrator to set a do not disturb schedule for residents. This schedule must be set by the doorman, it cannot be set by the resident from the resident’s apartment.

Note: If programmable directory codes are used, enter the directory code number instead of the relay number in step 3.

Factory Default = 12:00 AM to 6:00 AM Sunday through Saturday

1. Take the doorman telephone off hook.

2. Press *23 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the four-digit relay number of the resident that the schedule is being set for _ _ _ _

then press * (beep). Note: entering 9 9 9 9 in this step will set the schedule on for all residents.

4. Enter the beginning time in hours and minutes (HHMM) _ _ _ _ then press * (beep).

5. Enter 0 for AM, or 1 for PM _ then press * (beep).

6. Enter the ending time in hours and minutes (HHMM) _ _ _ _ then press * (beep).

7. Enter 0 for AM, or 1 for PM _ then press * (beep).

8. Enter the days of the week that the schedule will be active (Sunday = 1; Saturday = 7)

then press * (beep). Note: you can enter from 1 – 7 digits in this step. For example, if the schedule is set for Monday, Wednesday and Friday, enter 2 4 6.

9. Repeat steps 3-8 to program another resident.

10. Hang up the doorman telephone to end the programming session.

1820-065-E-12-11 Page 39

Page 40

3.6 Call Forwarding Features / Commands

The Call Forwarding feature provides options that can forward lobby panel calls for a resident to a forwarding number. There are several options available on how a call is forwarded and system administrators should review all these options.

3.6.1 Set Up for Call Forwarding - System Wide

This determines how the call forwarding feature will function system wide. Four options are available:

0. Call forwarding is turned off.

1. Calls from the lobby panel to a resident are forwarded through the phone line connected

to the 1820 main control panel.

2. Calls from the lobby panel to a resident are forwarded through the phone line connected

to the 1820 main control panel but are restricted to preset area codes.

3. Calls from the lobby panel to a resident are forwarded through the resident’s own phone

line.

Factory Default = 0 (Off)

1. Take the doorman telephone off hook.

2. Press *45 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 0 or 1 or 2 or 3 _ then press * (beep).

4. Hang up the doorman telephone to end the programming session.

3.6.2 Call Forwarding On / Off per Resident

This programming sequence is used by the doorman or system administrator to turn call forwarding on or off per resident. The resident can also turn call forwarding on or off from the apartment using resident commands.

Note: If programmable directory codes are used, enter the directory code number instead of the relay number in step 3.

Factory Default = 0 (Off)

1. Take the doorman telephone off hook.

2. Press *39 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the four-digit relay number of the resident that call forwarding is being administered for _ _ _ _ then press * (beep). Note: entering 9 9 9 9 in this step will turn call forwarding on for all residents.

4. Enter 0 to turn call forwarding Off, or enter 1 to turn call forwarding On, then press * (beep).

5. Repeat steps 3 and 4 to program additional residents.

6. Hang up the doorman telephone to end the programming session.

Page 40 1820-065-E-12-11

Page 41

3.6.3 Program Call Forward Numbers

This programming sequence is used by the doorman or system administrator to program call forward numbers for residents. If option 2 was selected in 3.6.1, then the area code will be checked to see if it is allowable or not. If not allowed, the system will ring the resident’s phone. The resident can also program the call forwarding number from the apartment.

Note: If programmable directory codes are used, enter the directory code number instead of the relay number in step 3.

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *40 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the four-digit relay number of the resident that call forward number is being

programmed for _ _ _ _ then press * (beep).

4. Enter the call forward phone number (1 to 12 digits) then press * (beep).

5. Repeat steps 3 and 4 to program additional resident call forward numbers.

6. Hang up the doorman telephone to end the programming session.

3.6.4 Delete Call Forward Numbers

This programming sequence is used by the doorman or system administrator to delete call forward numbers for residents.

Note: If programmable directory codes are used, enter the directory code number instead of the relay number in step 3.

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *49 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the four-digit relay number of the resident that call forward number is being deleted

for _ _ _ _ then press * (beeeeeep). Note: entering 9 9 9 9 in this step will delete call forwarding numbers for all residents. This command can take as long as 20 seconds to complete. During the erasing process, short beeps will be heard. When all call forwarding numbers are erased, a long beep will be heard.

4. Hang up the doorman telephone to end the programming session.

1820-065-E-12-11 Page 41

Page 42

3.6.5 Program Call Forward Allowed Area Codes

This programming sequence is used by the doorman or system administrator to limit which area codes can be called when option 2 is selected in 3.6.1. This is a feature to prevent toll charges being incurred on calls forwarded through the phone line connected directly to the 1820 control panel. If a call forwarding area code does not match an area code programmed here, then the call is routed to the resident’s phone. Up to 30 area codes can be stored in the 1820 memory. A long beep is heard when the memory is full.

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *46 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter a three-digit area code _ _ _ then press * (beep).

4. Repeat step 3 to program additional area codes.

5. Hang up the doorman telephone to end the programming session.

3.6.6 Delete Call Forward Allowed Area Codes

This programming sequence is used by the doorman or system administrator to delete area codes from the allowed area code memory.

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *47 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter a three-digit area code _ _ _ then press * (beep).

4. Repeat step 3 to delete additional area codes.

5. Hang up the doorman telephone to end the programming session.

3.6.7 Delete All Call Forward Allowed Area Codes

This programming sequence is used by the doorman or system administrator to delete all area codes from the allowed area code memory.

Factory Default = (Not Programmed)

1. Take the doorman telephone off hook.

2. Press *48 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 9 9 9 9 then press * (beeeeeep). This process takes about 3 seconds to complete.

4. Hang up the doorman telephone to end the programming session.

Page 42 1820-065-E-12-11

Page 43

3.7 Virtual Doorman

The virtual doorman is an independent system that provides communication from the lobby area to a company that provides doorman services. The virtual doorman service is completely separate from the 1820 system and does not utilize the 1820 lobby panel or any communication circuits provided by the 1820 system.

When virtual doorman service is active and a call is initiated from the 1820 lobby panel, the 1820 will provide a dry relay contact to the virtual doorman system to activate the virtual doorman system. At the same time, the 1820 will disconnect the lobby panel and hang up. The virtual doorman equipment will provide all communication and door access for visitors.

3.7.1 Virtual Doorman On / Off – System Wide

This programming sequence is used by the doorman or system administrator to turn the virtual doorman function On or Off and sets the 1885 on board relay to function as a virtual doorman relay or a door strike relay.

Factory Default = 0 (Off)

1. Take the doorman telephone off hook.

2. Press *52 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 0 to turn virtual doorman Off, or enter 1 to turn virtual doorman On, then press *

(beep).

4. Hang up the doorman telephone to end the programming session.

3.7.2 Set Virtual Doorman Relay Strike Time

This programming sequence is used by the doorman or system administrator to set the strike time for the virtual doorman activation relay. Strike time can be set from 1 to 99 seconds.

Factory Default = 01

1. Take the doorman telephone off hook.

2. Press *53 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter a two-digit strike time (01-99) _ _ then press * (beep).

4. Hang up the doorman telephone to end the programming session.

3.7.3 Virtual Doorman On / Off per Resident

This programming sequence is used by the doorman or system administrator to turn virtual doorman On or Off for each resident or for all residents. Entering 9 9 9 9 in this step will turn this feature on or off for ALL residents. Resident’s can turn this on or off from the apartment using resident commands.

Note: If programmable directory codes are used, enter the directory code number instead of the relay number in step 3.

Factory Default = 0 (Off)

1. Take the doorman telephone off hook.

2. Press *43 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the four-digit relay number of the resident that virtual doorman is being

administered for _ _ _ _ then press * (beep).

4. Enter 0 to turn virtual doorman Off, or enter 1 to turn virtual doorman On then press *

(beep).

5. Repeat steps 3 and 4 to administer virtual doorman for other residents.

6. Hang up the doorman telephone to end the programming session.

1820-065-E-12-11 Page 43

Page 44

3.8 Call-Down Features / Commands

The call-down feature in the 1820 allows resident’s to contact the doorman / concierge directly from their apartment phone without having to dial a 7-digit phone number. It also provides residents with various programming options that they can control directly from their apartment. There are two modes of operation for the “Call-Down” feature.

 Direct Connect: In this mode, a resident can call down to the Doorman and be connected

directly with the Doorman telephone. The Doorman simply answers the phone to speak with the resident.

 Call Back Mode: In this mode, the resident will call the Doorman and the call will

automatically be placed on a queue. The resident information is shown on the caller ID display of the Doorman telephone. The Doorman then calls back the resident when he is available. The system will automatically enter this mode when the Doorman phone is busy or if the system is busy (another call in progress). The Doorman may also have the option of putting the system into this mode either temporarily with a timer, or with an On / Off command.

3.8.1 Call-Down Feature On / Off – System Wide

This determines if the system will allow the call-down features to be active, or prohibits the call-down features from functioning. This is a system wide programming step; either the call-down features are allowed for all residents or the call-down features are prohibited for all residents.

Factory Default = 1 (On)

1. Take the doorman telephone off hook.

2. Press *32 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 0 to turn call-down Off, or enter 1 to turn call-down On, then press * (beep).

4. Hang up the doorman telephone to end the programming session.

3.8.2 Set Doorman to Enable / Disable Direct Connect

This determines if the Doorman has the ability to enable and disable the Direct Connect Call-Down function. If set to allow the Doorman to enable and disable the Direct Connect feature, this programming step will also determine if the disable function is timer based (see 3.8.3) or is set for an On / Off function.

Factory Default = 1 (Doorman disable is allowed), 0 (Disable timer is OFF)

1. Take the doorman telephone off hook.

2. Press *34 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 0 (Doorman CANNOT disable Direct Connect), or enter 1 (Doorman CAN disable Direct Connect), then press * (beep).

4. Enter 0 for the Doorman disable to be toggle based (On / Off), or enter 1 for the Doorman disable to be timer based, then press * (beep).

5. Hang up the doorman telephone to end the programming session.

Page 44 1820-065-E-12-11

Page 45

3.8.3 Set Direct Connect Disable Timer

If Doorman disable is allowed and the disable timer is On (see 3.8.2), then this programming step will set the amount of time for the disable timer. When the timer expires, Direct Connect is restored. The disable timer can be set from 1 (01) to 99 (99) minutes.

Factory Default = 30 (30 minutes)

1. Take the doorman telephone off hook.

2. Press *35 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter a two-digit disable time (in minutes) _ _ , then press * (beep).

4. Hang up the doorman telephone to end the programming session.

3.8.4 Set Direct Connect Call-Down Number

This programming step sets the 1-digit number that the resident will use to call down to the Doorman / Concierge telephone. The call-down number can be set from 0 – 9. Do not duplicate the 1-digit resident programming number (see 3.8.5).

Factory Default = 7

1. Take the doorman telephone off hook.

2. Press *37 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the one-digit Direct Connect number _ then press * (beep).

4. Hang up the doorman telephone to end the programming session.

3.8.5 Set Resident Programming Number

This programming step sets the 1-digit number that the resident will use to enter a programming mode to set various functions. The programming number can be set from 0 – 9. Do not duplicate the 1-digit resident Direct Connect number (see 3.8.4).

Factory Default = 8

1. Take the doorman telephone off hook.

2. Press *38 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the one-digit Direct Connect number _ then press * (beep).

4. Hang up the doorman telephone to end the programming session.

1820-065-E-12-11 Page 45

Page 46

Page 46 1820-065-E-12-11

Page 47

SECTION 4 – OPERATING INSTRUCTIONS

4.1 Administrator and Doorman Commands & Functions

These commands are used by the System Administrator, Doorman, Concierge or Security Desk to access various features of the 1820 system.

4.1.1 Lobby Panel On / Off

This programming sequence is used by the doorman or system administrator to turn the lobby panel On or Off.

Factory Default = 1 (On)

1. Take the doorman telephone off hook.

2. Press *12 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 0 to turn the lobby panel Off, or enter 1 to turn the lobby panel On, then press *

(beep).

4. Hang up the doorman telephone to end the programming session.

4.1.2 Calling the Lobby Panel

This programming sequence is used by the doorman or system administrator to place a call to the lobby panel from the doorman telephone.

1. Take the doorman telephone off hook.

2. Enter the four-digit lobby panel directory code programmed in section 3.2.3.

3. The lobby panel will answer.

a. If a DoorKing 1830 series or “P” series lobby panel is used, the lobby panel will

answer with a 1 second tone. Once the tone is heard, press *16 and then enter the four-digit lobby panel MASTER CODE _ _ _ _. This will open communication between the lobby panel and doorman phone.

4. Hang up the doorman telephone to disconnect from the lobby panel.

4.1.3 Accessing the Outside Phone Line

A dedicated C.O. phone line must be connected to the 1820 control panel for this feature to be operable.

1. Take the doorman telephone off hook.

2. Enter the four-digit outside line access code that was programmed in section 3.3.1. The

outside line dial tone will be heard allowing calls to me made.

4.1.4 Calling Preprogrammed Telephone Numbers

A dedicated C.O. phone line must be connected to the 1820 control panel for this feature to be operable. Preprogrammed telephone numbers can be called from either the Doorman phone or the lobby panel.

1. From either the lobby panel or doorman phone, enter the four digit access code of the

preprogrammed phone number you want to call. Refer to section 3.3.2.

1820-065-E-12-11 Page 47

Page 48

4.1.5 Calling the Doorman or Lobby Panel from an Off Site Location

A dedicated C.O. phone line must be connected to the 1820 control panel for this feature to be operable. This feature allows managers to place a call to the Doorman or lobby panel from an off site location.

To call the doorman phone:

1. Call the phone number of the C.O. line attached to the 1820 system. The 1820 will answer with a short tone (beep).

2. Press #1 to be connected to the doorman phone.

3. The doorman phone will ring until it is picked up OR until the number of rings programmed in section 3.1.7 is met.

To call the lobby panel:

1. Call the phone number of the C.O. line attached to the 1820 system. The 1820 will answer with a short tone (beep).

2. Press #2 to be connected to the lobby panel.

a. If a DoorKing 1800 series, 1830 series or “P” series lobby panel is used, the

lobby panel will answer with a 1 second tone. Once the tone is heard, press *16 and then enter the four-digit lobby panel MASTER CODE _ _ _ _. This will open communication to the lobby panel.

4.1.6 Lobby Panel Relay Activation

A dedicated C.O. phone line must be connected to the 1820 control panel for this feature to be operable. This feature can only be used with DoorKing lobby panels.

1. Call the phone number of the C.O. line attached to the 1820 system. The 1820 will answer with a short tone (beep).

2. Press #2 to be connected to the lobby panel.

3. The lobby panel will answer with a 1 second tone. Once the tone is heard, press *16 and then enter the four-digit lobby panel MASTER CODE _ _ _ _. This will open communication to the lobby panel.

4. Press “9” (or the number that has been programmed in the lobby panel to open the door).

4.1.7 Calling a Resident without C.O. Phone Service from an Off Site Location

A dedicated C.O. phone line must be connected to the 1820 control panel for this feature to be operable. This feature allows managers to place a call to residents who do not have C.O. phone service from an off site location.

1. Call the phone number of the C.O. line attached to the 1820 system. The 1820 will answer with a short tone (beep).

2. Press #3 and enter the resident’s four digit directory code. The 1820 will connect to the resident’s phone.

Page 48 1820-065-E-12-11

Page 49

4.1.8 Turn Direct Connect On / Off

This command allows the Doorman to disable the resident direct connect call down feature. When disabled, this feature is either timer based or can be toggled On or Off by the Doorman depending on the programming in 3.8.2. When direct connect is disabled, the system will function in “Call Back” mode.

In Call Back mode, the resident’s call is placed in the call back queue in the order that it was received. The resident’s relay number or directory code for the first resident in queue is shown on the Doorman caller ID display (the display also shows the number of calls in the queue) allowing the Doorman to call back the resident (see 4.1.9) when he/she has time. When the call is completed (Doorman phone hangs up), the next call in queue will ring at the Doorman phone. This pattern will continue until all calls in the queue are exhausted or the Doorman clears the queue (see 4.1.10). Up to 50 resident calls can be held in the queue.

1. Take the doorman telephone off hook.

2. Press *30 (beep).

3. Enter 0 to disable direct connect call-down, or enter 1 to enable direct connect call-down,

then press * (beep).

4. Hang up the doorman telephone to end the programming session.

4.1.9 Call Back a Resident

When a resident call is in the call-down queue, the system will ring the Doorman telephone and show the resident’s relay number or directory code on the caller ID display. The Doorman can then call back the resident shown on the display.

1. Take the doorman telephone off hook.

2. Press *69.

3. The system will call the first resident in the call down queue. The Doorman can also dial

the resident’s relay number or directory code to call the resident.

4.1.10 Clear Call Back Number or Queue

This command allows the Doorman to clear a particular call back number in the queue, or he/she can clear the entire qqueue.

1. Take the doorman telephone off hook.

2. Press *85 and enter the four-digit relay number or directory code to be cleared _ _ _ _

then press * (beep). Note: entering 9 9 9 9 in this step will clear all entries from the queue.

3. Hang up when complete.

1820-065-E-12-11 Page 49

Page 50

4.2 Technician Commands

The following commands should be used by trained technicians only and are designed for trouble shooting purposes.

4.2.1 Reset Main Control Board

This programming sequence will reset the 1885 main control board to the factory default values. This function will take about 5 minutes to complete.

1. Take the doorman telephone off hook.

2. Press *91 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 9 9 9 9 then press * (beep).

4. Hang up the doorman telephone to end the programming session.

Function Section Default Description

54 3.1.2 0 1882 Relay boards 07 3.1.3 0011 Highest available relay 41 3.1.5 1234567890 Caller ID default number 08 3.1.6 60 Talk time in seconds 04 3.1.7 5,2 5 rings, double ring 05 3.1.8 98 76 Relay tone numbers 03 3.1.9 01 Relay strike time 13 3.2.2 1 Programmable directory codes OFF 09 3.3.1 F mmed FFF Outside line access code not progra 51 3.5.1 0 Do not disturb OFF 45 3.6.1 0 Call forwarding OFF 52 3.7.1 0 Virtual doorman OFF 53 3.7.2 01 strike time Virtual doorman relay 32 3.8.1 0 Call-Down OFF system wide 34 3.8.2 1 N, call-down timer OFF ,0 Doorman call-down control O 35 3.8.3 30 Call-down disable timer in seconds 37 3.8.4 7 Resident direct connect call-down number 38 3.8.5 8 Resident programming number 12 4.1.1 1 Lobby panel ON 42 4.2.3 05 t time in seconds Touch-tone detec

Page 50 1820-065-E-12-11

Page 51

4.2.2 Reset Main Control Board Resident Programming

This programming sequence will reset the programming specific to each resident to the 1885 main control board factory default values. This function will take about 5 minutes to complete. The power LED on the main control board will flash during the process. The LED becomes steady ON when completed.

NOTE: This command will perform command function 91 (4.2.1) automatically.

1. Take the doorman telephone off hook.

2. Press *90 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 9 9 9 9 then press * (beep).

4. Hang up the doorman telephone to end the programming session.

Function Section Default Description

18 3.2.3 Turns off doorman / lobby call option 15 3.2.4 Delete all directory code programming 11 3.3.3 Delete all preprogrammed phone numbers 00 3.4.3 Delete all entry codes 21 3.5.2 0 Do not disturb timer OFF 22 3.5.3 0 Scheduled do not disturb OFF

duled do not disturb set to 12:00 AM – 06:00 AM

23 3.5.4

Sche

Sunday - Saturday 39 3.6.2 0 Call forward OFF 49 3.6.4 Delete all call forwarding numbers 48 3.6.7 Delete all area code programming 43 3.7.3 0 Virtual doorman OFF

1820-065-E-12-11 Page 51

Page 52

4.2.3 Set Touch-Tone Detect Time

This sets the time that the Line Interface Board will “listen” for the touch-tone numbers programmed in

3.8.4 and 3.8.5 after the resident takes their phone “off-hook.” The Line Interface Board has one tone decoder which is shared between the 12 residents connected to the board. After the timer expires, the board will reset and wait for another “off-hook” line.

Factory Default = 05 (5 seconds)

1. Take the doorman telephone off hook.

2. Press *42 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter the two-digit touch-tone detect time (in seconds) _ _ then press * (beep).

4. Hang up the doorman telephone to end the programming session.

4.2.4 Reset Line Interface Board Programming

This programming step will reset the Line Interface Boards to their default values.

Defaults Resident Direct Connect Number (3.8.4) = 7 Resident Programming Number (3.8.5) = 8 Touch-Tone Detect Timer (4.2.3) = 05 (5 seconds)

1. Take the doorman telephone off hook.

2. Press *57 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 9 9 9 9 then press * (beep).

4. Hang up the doorman telephone to end the programming session.

4.2.5 Send Software Reset to All Line Interface Boards

This will re-initialize all Line Interface Boards.

1. Take the doorman telephone off hook.

2. Press *58 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Enter 9 9 9 9 then press * (beep).

4. Hang up the doorman telephone to end the programming session.

Page 52 1820-065-E-12-11

Page 53

Appendix

You can use these tables to help organize some of the programmed features of the 1816 system. Make copies of the table on the next page to help organize resident information.

Make copies of the RJ71C Forms as they will be needed when installing these phone blocks. RJ71C forms are available in electronic format on our tech support web-site at www.dkaccess.com

You may also copy the Resident Instruction Sheet. Just fill in the blanks.

Programming Section

3.2.3 Directory code for Doorman/Concierge phone.

3.3.1 Outside line access code for Doorman/Concierge.

3.3.2

* Programmed directory or access codes must be between 4000 and 9999.

Description Code

Preprogrammed Phone Number 1 Preprogrammed Phone Number 2 Preprogrammed Phone Number 3 Preprogrammed Phone Number 4 Preprogrammed Phone Number 5 Preprogrammed Phone Number 6 Preprogrammed Phone Number 7 Preprogrammed Phone Number 8 Preprogrammed Phone Number 9 Preprogra

mmed Phone Number 10

Programmed*

1820-065-E-12-11 Page 53

Page 54

Name Apt Phone #

System Relay # (Dir Code)

Programmed Dir Code

DND Schedule

Call Fwd # Entry

Code

Page 54 1820-065-E-12-11

Page 55

Name Apt Phone #

System Relay # (Dir Code)

Programmed Dir Code

DND Schedule

Call Fwd # Entry

Code

1820-065-E-12-11 Page 55

Page 56

RJ71C / Relay Board Identification Model 1820 Main Garden Style (Small) Cabinet

RJ71C

Board #

RJ71C

Board #

RJ71C

Board #

RJ71C

Board #

Phone

Number

Phone

Number

Phone

Number

Phone

Number

RJ71C Pins

Input/Output

1,2 / 27,28 00 3,4 / 29,30 01 5,6 / 31,32 02 7,8 / 33,34 03 9,10 / 35,36 04 11,12 / 37,38 05 13,14 / 39,40 06 15,16 / 41,42 07 17,18 / 43,44 08 19,20 / 45,46 09 21,22 / 47,48 10 23,24 / 49,50 11

RJ71C Pins

Input/Output

1,2 / 27,28 00 3,4 / 29,30 01 5,6 / 31,32 02 7,8 / 33,34 03 9,10 / 35,36 04 11,12 / 37,38 05 13,14 / 39,40 06 15,16 / 41,42 07 17,18 / 43,44 08 19,20 / 45,46 09 21,22 / 47,48 10 23,24 / 49,50 11

RJ71C Pins

Input/Output

1,2 / 27,28 00 3,4 / 29,30 01 5,6 / 31,32 02 7,8 / 33,34 03 9,10 / 35,36 04 11,12 / 37,38 05 13,14 / 39,40 06 15,16 / 41,42 07 17,18 / 43,44 08 19,20 / 45,46 09 21,22 / 47,48 10 23,24 / 49,50 11

RJ71C Pins

Input/Output

1,2 / 27,28 00 3,4 / 29,30 01 5,6 / 31,32 02 7,8 / 33,34 03 9,10 / 35,36 04 11,12 / 37,38 05 13,14 / 39,40 06 15,16 / 41,42 07 17,18 / 43,44 08 19,20 / 45,46 09 21,22 / 47,48 10 23,24 / 49,50 11

Apt

Number

Apt

Number

Apt

Number

Apt

Number

Dir Code

Relay

Number

Relay

Number

Relay

Number

Relay

Number

Page 56 1820-065-E-12-11

Page 57

RJ71C / Relay Board Identification Model 1820 Garden Style (Small) Aux Cabinet

Board #

RJ71C

Phone

Number

Phone

Number

Phone

Number

Phone

Number

RJ71C Pins

Input/Output

1,2 / 27,28 00 1,2 / 27,28 00 3,4 / 29,30 01 3,4 / 29,30 01 5,6 / 31,32 02 5,6 / 31,32 02 7,8 / 33,34 03 7,8 / 33,34 03 9,10 / 35,36 04 9,10 / 35,36 04 11,12 / 37,38 05 11,12 / 37,38 05 13,14 / 39,40 06 13,14 / 39,40 06 15,16 / 41,42 07 15,16 / 41,42 07 17,18 / 43,44 08 17,18 / 43,44 08 19,20 / 45,46 09 19,20 / 45,46 09 21,22 / 47,48 10 21,22 / 47,48 10 23,24 / 49,50 11 23,24 / 49,50 11

RJ71C Pins

Input/Output

RJ71C Pins

Input/Output

RJ71C Pins

Input/Output

Apt

Number

Apt

Number

Apt

Number

Apt

Number

Dir Code

Relay

Number

Relay

Number

Relay

Number

Relay

Number

RJ71C

Board #

RJ71C

Board #

RJ71C

Board #

RJ71C

Board #

Cabinet No. ______

Phone

Number

Phone

Number

Phone

Number

Phone

Number

RJ71C Pins

Input/Output

RJ71C Pins

Input/Output

RJ71C Pins

Input/Output

RJ71C Pins

Input/Output

Apt

Number

Apt

Number

Apt

Number

Apt

Number

Dir Code

Relay

Number

Relay

Number

Relay

Number

Relay

Number

1820-065-E-12-11 Page 57

Page 58

RJ71C / Relay Board Identification Model 1820 Main (Large) Cabinet

RJ71C

Board #

RJ71C

Board #

RJ71C

Board #

Phone

Number

Phone

Number

Phone

Number

RJ71C Pins

Input/Output

1,2 / 27,28 00 3,4 / 29,30 01 5,6 / 31,32 02 7,8 / 33,34 03 9,10 / 35,36 11,12 / 37,38 05 13,14 / 39,40 06 15,16 / 41,42 07 17,18 / 43,44 08 19,20 / 45,46 09 21,22 / 47,48 10 23,24 / 49,50 11

RJ71C Pins

Input/Output

1,2 / 27,28 00 3,4 / 29,30 01 5,6 / 31,32 02 7,8 / 33,34 03 9,10 / 35,36 04 11,12 / 37,38 05 13,14 / 39,40 06 15,16 / 41,42 07 17,18 / 43,44 08 19,20 / 45,46 09 21,22 / 47,48 10 23,24 / 49,50 11

RJ71C Pins

Input/Output

1,2 / 27,28 00 3,4 / 29,30 01 5,6 / 31,32 02 7,8 / 33,34 03 9,10 / 35,36 04 11,12 / 37,38 05 13,14 / 39,40 06 15,16 / 41,42 07 17,18 / 43,44 08 19,20 / 45,46 09 21,22 / 47,48 10 23,24 / 49,50 11

Apt

Number

Dir Code

Apt

Dir Code

Apt

Dir Code

Relay

Number

Relay

Number

Relay

Number

Page 58 1820-065-E-12-11

Page 59

RJ71C / Relay Board Identification Model 1820 (Large) Auxiliary Cabinet

RJ71C

Board #

RJ71C

Board #

RJ71C

Board #

Phone

Number

Phone

Number

Phone

Number

RJ71C Pins

Input/Output

RJ71C Pins

Input/Output

RJ71C Pins

Input/Output

Apt

Number

Apt

Number

Apt

Number

Dir Code

Relay

Number

Relay

Number

Relay

Number

RJ71C

Board #

RJ71C

Board #

RJ71C

Board #

Cabinet No. ______

Phone

Number

Phone

Number

Phone

Number

RJ71C Pins

Input/Output

RJ71C Pins

Input/Output

RJ71C Pins

Input/Output

Apt

Number

Apt

Number

Apt

Number

Dir Code

Relay

Number

Relay

Number

Relay

Number

1820-065-E-12-11 Page 59

Page 60

Resi

dent Instructions

Your building has been equipped with a DoorKing Telephone Intercom System that will provide communication for your guest from the lobby door to your home by use of the telephones in your home. If you have any questions regarding the use or operation of this

e see your system administrator (building manager / HOA representative). system, pleas



Guest Calls

When a guest calls you from the lobby phone panel, the telephones in your home will ring with one long ring and then continue with two short rings (RING - RING) instead of the standard long ring (R I I I I I I I N G). If you have a telephone with caller ID capability, the number displayed will identify the call as from the lobby panel or the concierge.

 The system administrator may change the double ring default setting to a single ring.  The caller ID number can be changed by the system administrator.

Granting or Denying Access

To allow your guest access, press “9” on your touch-tone telephone. Some phones emit a very short tone. In these cases, you may have to press 9 twice in rapid succession. To deny a guest access, press the # key and hang-up.

Call Waiting

If you are on an outside call when a guest calls you from the lobby, you will hear a short tone in your telephone handset. Press “3” to place your outside call on hold. The system will automatically connect you with the lobby panel. If you wish to grant your guest access, press “9” on your telephone. The system will unlock the lobby door and automatically switch you back to your outside call. If you wish to deny your guest access, press the “3” key again and the system will switch back to your outside call without unlocking the lobby door.

Call Down to the Doorman / Concierge

The “Direct Connect” call-down is a unique feature of the DoorKing system that allows you to call the Doorman or Concierge by just pressing *7 (star 7) on your touch-tone telephone. If the Doorman does not answer or the system is busy or the Doorman has temporarily disabled the direct connect feature, you will hear three short beeps (beep-beep-beep) in your telephone. If you hear the three beeps, you can hang up. The system will automatically put your call into a call-back queue and the Doorman will return your call when he/she is available.

Access Code

Your system may be equipped with an access code that will allow you to open the lobby door by entering this code on the system keypad. Your system administrator will advise you of your access code if this option is available. To use the access code, first press the # key, and then enter the four digit code.

Page 60 1820-065-E-12-11

Page 61

Resident Advanced Progr

Call Waiting On / Off

The DoorKing system has a built-in call waiting feature (see Call Waiting on first page of Resident Instructions) that you can control in conjunction with the telephone company call waiting service.

During normal telephone conversations, you can enter *70 on your telephone to disable the telephone company call waiting feature. When you hang-up, call waiting is reactivated. You can set the DoorKing system to disable its call waiting feature if you disable the telephone companies call waiting (*70), or you can keep the DoorKing call waiting active even if you disable the telephone company call waiting service.

1. From your telephone press *8 (beep). If you don’t hear the “beep”, the system is

2. Press 10* (beep).

3. Enter 0* (beep) to disable the DoorKing call waiting along with the telephone

4. Hang up.



Call Forwarding

The call forwarding feature can automatically forward calls from the lobby to another telephone. You can program the telephone number that you want your calls forwarded to. The system may or may not be programmed to allow calls to certain area codes. If your forwarding number is long distance, you should contact your system administrator to determine if the area code you program is on the allowed area code list.

1. From your telephone press *8 (beep). If you don’t hear the “beep”, the system is

2. Press 11* (beep).

3. Enter 0* (beep) to turn call forwarding Off, OR Enter 1* (beep) to turn call

4. Enter the call forwarding number (12 digits maximum) then press * (beep).

5. Hang up.

amming Instructions

busy. Hang up and try again in a minute or two.

company call waiting when *70 is pressed on your telephone during a call. OR Enter 1* (beep) to keep the DoorKing call waiting active even if the telephone company call waiting is disabled.

busy. Hang up and try again in a minute or two.

forwarding On. If your call forwarding number is already programmed, hang up. If you need to program a call forwarding number, or change a previously programmed number, proceed to step 4.

1820-065-E-12-11 Page 61

Page 62

Do Not Disturb Timer

The do-not-disturb timer will prevent calls from the lobby or concierge to your telephone for a specified period of time. This is a “one-time” timer that you set for a specific period of time. Once the time runs out (or you turn the timer off), the timer is reset to 0 and calls are allowed.

1. From your telephone press *8 (beep). If you don’t hear the “beep”, the system is

busy. Hang up and try again in a minute or two.

2. Press 12* (beep).

3. Enter 0* (beep) to turn the do-not-disturb timer Off, OR Enter 1* (beep) to turn

the do-not-disturb timer On. If you are turning the timer off, hang up. If you need to program the do-not-disturb timer duration, proceed to step 4.

4. Enter the timer duration in hours (01-99) then press * (beep).

5. Hang up.

Do Not Disturb Schedule

The do-not-disturb schedule will prevent calls from the lobby or concierge to your telephone during certain hours of the day. The schedule must be programmed by the Doorman (or use the default schedule). This sequence allows you to turn the schedule On or Off. The default donot-disturb schedule is 12:00 AM to 6:00 AM Sunday through Saturday.

1. From your telephone press *8 (beep). If you don’t hear the “beep”, the system is

busy. Hang up and try again in a minute or two.

2. Press 13* (beep).

3. Enter 0* (beep) to the do-not-disturb schedule Off, OR Enter 1* (beep) to turn

the do-not-disturb schedule On.

4. Hang up.

Virtual Doorman On / Off

A Virtual Doorman is an independent system that provides communication from the lobby area to a service company providing Doorman services. This is completely independent from the DoorKing system. Check with your system administrator or building superintendent to determine if your building uses Virtual Doorman service. This programming sequence allows you to turn the service on or off if your building uses a Virtual Doorman service.

1. From your telephone press *8 (beep). If you don’t hear the “beep”, then the

system is busy. Hang up and try again in a minute or two.

2. Enter *14 (beep).

3. Enter 0* (beep) to turn the Virtual Doorman service Off for your apartment, OR

Enter 1* (beep) to turn the Virtual Doorman service On for your apartment.

4. Hang up.

Page 62 1820-065-E-12-11

Page 63

1820-065-E-12-11 Page 63

DoorKing 1820 User Manual

Table of Contents

General Information

Section 1 - Installation

1.1 General Information

1.1.1 Main and Auxiliary Cabinets

1.1.2 Garden Style Cabinet

1.2 RJ71C Phone Block Installation

1.3 Cabinet, Relay and Component Identification

1.3.1 Main Control Cabinet Options

1.3.2 Auxiliary Cabinet Options

1.3.3 Line Interface Boards

1.3.4 Power Supply Boards

Section 2 - Wiring

2.2.1 Wiring Detail – Auxiliary Cabinets

2.3 Powered RJ-71C Wiring

2.3.1 Dual Line Interface Board Option

2.3.2 Dual RJ-71C Option

2.4 Circuit Board Connector Locations

2.5 Main Circuit Board Terminal Description

2.6 Entry System / Central Office Gain Adjustment

Section 3 – Programming

3.1 System Set Up

3.1.1 Master Code

3.1.2 1982 Relay Board / 1884 Interface Board

3.1.3 Last Available Relay

3.1.4 Setting the System Time Clock

3.1.5 Set the Caller ID Number

3.1.6 Set the Talk Time

3.1.7 Number of Rings / Ring Type

3.1.8 Tone Open Number Programming

3.1.9 Relay Strike Time

3.2 Directory Codes

3.2.1 Programming Directory Codes

3.2.2 Turning Programmable Directory Codes On / Off

3.2.3 Directory Code for Doorman/Concierge to Lobby Panel

3.2.4 Erasing All Programmed Directory Codes

3.3 Dedicated Phone Line Access

3.3.1 Doorman/Concierge Outside Line Access

3.3.2 Preprogrammed Phone Numbers

3.3.3 Erase Preprogrammed Phone Number

3.3.4 Erase All Preprogrammed Phone Numbers

3.4 Entry Codes

3.4.1 Programming Entry Codes

3.4.2 Erasing Individual Entry Codes

3.4.3 Erasing All Entry Codes

3.5 Do Not Disturb Features / Commands

3.5.1 Do Not Disturb Feature On / Off – System Wide

3.5.2 Set 1-Time Do Not Disturb Timer for Resident(s)

3.5.3 Scheduled Do Not Disturb On / Off

3.5.4 Setting Do Not Disturb Schedule

3.6 Call Forwarding Features / Commands

3.6.1 Set Up for Call Forwarding - System Wide

3.6.2 Call Forwarding On / Off per Resident

3.6.3 Program Call Forward Numbers

3.6.4 Delete Call Forward Numbers

3.6.5 Program Call Forward Allowed Area Codes

3.6.6 Delete Call Forward Allowed Area Codes

3.6.7 Delete All Call Forward Allowed Area Codes

3.7 Virtual Doorman

3.7.1 Virtual Doorman On / Off – System Wide

3.7.2 Set Virtual Doorman Relay Strike Time

3.7.3 Virtual Doorman On / Off per Resident

3.8 Call-Down Features / Commands

3.8.1 Call-Down Feature On / Off – System Wide

3.8.2 Set Doorman to Enable / Disable Direct Connect

3.8.3 Set Direct Connect Disable Timer

3.8.4 Set Direct Connect Call-Down Number

3.8.5 Set Resident Programming Number

SECTION 4 – OPERATING INSTRUCTIONS

4.1 Administrator and Doorman Commands & Functions

4.1.1 Lobby Panel On / Off

4.1.2 Calling the Lobby Panel

4.1.3 Accessing the Outside Phone Line

4.1.4 Calling Preprogrammed Telephone Numbers

4.1.5 Calling the Doorman or Lobby Panel from an Off Site Location

4.1.6 Lobby Panel Relay Activation

4.1.7 Calling a Resident without C.O. Phone Service from an Off Site Location

4.1.8 Turn Direct Connect On / Off

4.1.9 Call Back a Resident