DoorKing 1816 User Manual
Owner’s Manual
1816
Telephone Intercom System
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
U.S.A.
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
P/N 1816-065 REV K, 12/11
Copyright 2005 DoorKing, Inc. All rights reserved.
Page 2 1816-065-K-12-11
Use this manual with the following models only.
Model 1816 Telephone Intercom Systems with circuit board 1885-010, Rev A or higher.
DoorKing, Inc. reserves the right to make changes in the products described in this manual
without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions
or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to
this manual. This manual is copyrighted, all rights reserved. No portion of this manual may be
copied, reproduced, translated, or reduced to any electronic medium without prior written consent
from DoorKing, Inc.
1816-065-K-12-11 Page 3
Table of Contents
Preface
Important Notices......................................................................................................................................................6
General Information..................................................................................................................................................7
Features ..................................................................................................................................................................8
Section 1 – Installation
1.1 General Information ...............................................................................................................................9
1.1.1 Main and Auxiliary Cabinet Information....................................................................................10
1.1.2 Garden Style Cabinet Information............................................................................................11
1.2 RJ71C Phone Block Installation............................................................................................................12
1.3 Cabinet, Relay and Component Identification.....................................................................................14
1.3.1 Main Control Cabinet................................................................................................................14
1.3.2 Auxiliary Cabinets.....................................................................................................................14
1.3.3 Relay Boards............................................................................................................................16
1.3.4 Decoder Boards .......................................................................................................................16
Section 2 – Wiring
General Information..................................................................................................................................................19
2.1 Main Garden Style Cabinet ......................................................................................................................20
2.2 Main and Auxiliary Cabinet.......................................................................................................................21
2.3 Main Circuit Board Terminal Location ......................................................................................................22
2.4 Main Circuit Board Terminal Description..................................................................................................23
2.5 Entry System / Central Office Gain Adjustment........................................................................................24
Section 3 – Programming
3.1 System Set Up ........................................................................................................................................25
3.1.1 Master Code.............................................................................................................................25
3.1.2 1882 Relay Board / 1884 Interface Board Selection................................................................25
3.1.3 Last Available Relay.................................................................................................................26
3.1.4 Setting the System Time Clock................................................................................................27
3.1.5 Set the Caller ID Number.........................................................................................................27
3.1.6 Set the Talk Time.....................................................................................................................27
3.1.7 Number of Rings / Ring Type...................................................................................................28
3.1.8 Tone Open Number Programming...........................................................................................28
3.1.9 Relay Strike Time.....................................................................................................................28
3.2 Directory Codes......................................................................................................................................29
3.2.1 Programming Directory Codes.................................................................................................29
3.2.2 Turning Programmable Directory Codes On / Off....................................................................30
3.2.3 Directory Code for Doorman / Concierge Phone......................................................................30
3.2.4 Erasing All Programmed Directory Codes................................................................................30
3.3 Dedicated Phone Line Access ..............................................................................................................31
3.3.1 Doorman / Concierge Outside Line Access .............................................................................31
3.3.2 Preprogrammed Phone Numbers ............................................................................................31
3.3.3 Erase Preprogrammed Phone Number....................................................................................32
3.3.4 Erase All Preprogrammed Phone Numbers.............................................................................32
3.4 Entry Codes ............................................................................................................................................33
3.4.1 Programming Entry Codes.......................................................................................................33
3.4.2 Erasing Individual Entry Codes................................................................................................33
3.4.3 Erasing All Entry Codes ...........................................................................................................33
Page 4 1816-065-K-12-11
3.5
3.6 Call Forwarding Features / Commands
3.7 Virtual Doorman
Do Not Disturb Feature / Commands
3.5.1 Do Not Disturb Feature On / Off System Wide ........................................................................34
3.5.2 Set 1-Time Do Not Disturb Timer for Residents.......................................................................34
3.5.3 Schedule Do Not Disturb On / Off............................................................................................35
3.5.4 Setting Do Not Disturb Schedule .............................................................................................35
3.6.1 Set Up Call Forwarding System Wide......................................................................................36
3.6.2 Call Forwarding On / Off per Resident.....................................................................................36
3.6.3 Program Call Forward Numbers ..............................................................................................37
3.6.4 Delete Call Forward Numbers..................................................................................................37
3.6.5 Program Call Forward Allowed Area Codes ............................................................................38
3.6.6 Delete Call Forward Allowed Area Codes................................................................................38
3.6.7 Delete All Call Forward Allowed Area Codes...........................................................................38
3.7.1 Virtual Doorman On / Off System Wide ...................................................................................39
3.7.2 Set Virtual Doorman Relay Strike Time ...................................................................................39
3.7.3 Virtual Doorman On / Off per Resident ....................................................................................39
Section 4 – Operating Instructions
4.1 Administrator and Doorman Commands
4.1.1 Lobby Panel On / Off................................................................................................................41
4.1.2 Calling the Lobby Panel ...........................................................................................................41
4.1.3 Accessing the Outside Phone Line..........................................................................................41
4.1.4 Calling a Preprogrammed Phone Number...............................................................................41
4.1.5 Calling the Doorman or Lobby Panel From an Off Site Location.............................................42
4.1.6 Remote Relay Activation..........................................................................................................42
4.1.7 Calling a Resident without C.O. Phone Service From an Off Site Location.............................42
4.2 Technician Commands
4.2.1 Reset Main Control Board........................................................................................................43
4.2.2 reset Main Control Board Resident Programming ...................................................................44
Appendix
Programming Table..................................................................................................................................................45
Resident Log Sheet..................................................................................................................................................46
RJ71C Phone Block Identification Sheet for Main Cabinet ......................................................................................47
RJ71C Phone Block Identification for Auxiliary Cabinet...........................................................................................48
Resident Instruction Sheet........................................................................................................................................49
1816-065-K-12-11 Page 5
FCC - UNITED STATES
This equipment has been tested and found to comply with the limits for a class A digital device,
pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at their own expense.
FCC Registration Number: DUF6VT-12874-OT-T
DOC - CANADA
This product meets the applicable Industry Canada Technical Specifications. This is confirmed by the
registration number. The abbreviation, IC, before the registration number signifies that registration
was performed based on a Declaration of Conformity indicating that Industry Canada technical
specifications were met. It does not imply that Industry Canada approved the equipment.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1
“The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be
connected to a telephone interface. The termination on an interface may consist of any combination
of devices subject only to the requirement that the sum of the RENs of all the devices does not
exceed five.”
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.
Users should ensure, for their own protection, that the electrical ground connections of the power
utility, telephone lines, and internal metallic water pipe system, if present, are connected together.
This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
DOC Registration Number: IC: 1736A- 4530A
.
Notice:
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to
be connected to a telephone loop which is used by the device, to prevent overloading. The
termination on a loop may consist of any combination of devices subject only to the requirement that
the sum of the load numbers of all the devices does not exceed 100.
Notice:
DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that
are CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1833, 1834, 1835,
1838 and all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816, 1820 and
1837 require a 16.5-volt, 40 VA transformer. The model 1812 requires a 24-volt, 20 VA transformer.
Listing:
This product has been tested to and found to be in compliance with the U.L 294 Safety Standard by
Intertek Testing Services NA Inc. (a Nationally Recognized Testing Laboratory) and is ETL listed.
Page 6 1816-065-K-12-11
General Information
Prior to beginning the installation of the telephone entry system, we suggest that you become
familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help
insure that you installation is performed in an efficient and professional manner.
The proper installation of the telephone entry panel is an extremely important and integral
part of the overall access control system. Check all local building ordinances and building
codes prior to installing this system. Be sure your installation is in compliance with local
codes.
When used to control a door or pedestrian gate, try to locate the telephone entry system as
near as possible to the entry point. The unit should be mounted on a rigid wall to prevent
excessive shock and vibration from closing doors or gates. Continuous vibration and shock
from slamming doors or spring-loaded pedestrian gates will damage the circuit board. Under
no circumstances should the unit be mounted directly to a moving door or gate.
ADA mounting requirements for door control. The mounting of the unit shall be in such a
way that the LCD display is positioned so that it is readily visible to and usable by a person
sitting in a wheelchair with an approximate eye level of 45 inches and shall comply with the
following requirements:
1. If mounted vertically or tipped no more than 30 degrees away from the viewer, the
center line of the LCD
2. If the clear floor space allows only forward approach to the system, the maximum
high forward reach allowed is 48 inches above grade to the top of the keypad.
3. If the high forward reach to the system is over an obstruction of greater than 20
inches but less than 25 inches, the maximum high forward reach allowed is 44 inches
above grade to the top of the keypad.
4. If the clear floor space allows parallel approach by a person in a wheelchair, the
maximum high side reach shall be 54 inches above grade to the top of the keypad.
5. If the high side reach is over an obstruction of 24 inches or less, the maximum high
side reach allowed is 46 inches above grade to the top of the keypad.
When used to control a vehicular gate with an automatic gate operator, the telephone
entry system must be mounted a minimum of ten (10) feet away from the gate and gate
operator, or in such a way that a person cannot operate the entry system and/or touch
the gate or gate operator at the same time.
shall be located a maximum of 52 inches above grade.
Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck
mounting post and kiosks work well for these type systems. When planning where to locate
the system, take into consideration traffic lane layouts, turn around lanes for rejected access,
conduit runs, power availability, etc.
Environmental factors must also be taken into account. Surface mount units are designed for
direct outdoor installations, however it is preferable to protect them from direct exposure to
driven rain or snow whenever possible. Flush mount and wall mount units must be protected
from direct exposure to the elements. Be sure that ample lighting is provided so that guest
can read both the directory and the operating instructions at night.
This telephone entry system contains a number of static sensitive components that can be
damaged or destroyed by static discharges during installation or use. Discharge any static
prior to removing the circuit board from the lobby panel by touching a proper ground device.
1816-065-K-12-11 Page 7
Page 8 1816-065-K-12-11
Section 1 - Installation
1.1 General Information
The DoorKing Model 1816 telephone intercom system provides communication to, and control of, a
door (or gate) for up to 1200 users without the need for a dedicated Central Office (C.O.) phone line.
This eliminates monthly line charges and equipment lease payments to the telephone company. The
system is used widely with housing authority projects and low income housing because the system
will provide all building residents, whether they have central office phone service or not, with
communication and control of the door or gate.
This manual describes the installation and wiring of the 1816 main and auxiliary control cabinets, and
the RJ71C phone block(s) only. For installation instructions on the front lobby panel(s) that are to be
used with the system, refer to the manual that is included with the lobby panel. The main and
auxiliary cabinets should be mounted close to the RJ71C phone blocks required for interfacing the
telephone lines with the system.
Central Office Phone Line.
Although a C.O. phone line is not required for normal system operation, having a C.O. line installed to
the 1816 main control cabinet will allow the use of the advanced features of the system. It should be
noted that this C.O. line is not used for normal lobby panel to resident communication and an access
code is required to utilize the C.O. line. Additionally, if a PC programmable telephone entry system
(DKS models 1833, 1834, 1835, 1837) is used as the lobby panel, installing the C.O. line will enable
programming of the system from an off site location. Order your telephone line at least two weeks
prior to the planned installation date. This will assure that a phone line is available when the unit is
installed. The telephone company will require the following information from you:
Type: Touch Tone, Loop Start
Ringer Equivalence: 0.0 A
Jack Type: RJ11C
FCC Registration (US): DUF6VT-12874-OT-T
DOC (Canada): 1736 4528 A
Electrical Listing: Complies with U.L. 294 - ETL Listed
Prior to starting the installation of this system, it is highly recommended that you become
familiar with the illustrations, instructions and wiring diagrams in this manual.
It is recommended that the local telephone company install and wire the RJ71C phone blocks
required with this system.
1816-065-K-12-11 Page 9
1.1.1 Main and Auxiliary Cabinets
33.0
11.25
.875 KO
2-places
13.25
3.0
1.0 R
2.5
5.125
7.875
10.5
13.0
5.125
2.25
35.25
35.0
DOORKING, INC., INGLEWOOD, CA 90301
Main Cabinet / Auxiliary Cabinet - Large
Title:
P/N 1816-080 / 1816-081
Date: Rev.Dwg. No.
M1816-065-11/05
A
Page 10 1816-065-K-12-11
1.1.2 Garden Style Cabinet
19.0
11.25
.875 KO
2-places
13.25
3.0
1.0 R
2.5
5.125
7.875
10.5
13.0
5.125
2.25
21.25
21.0
DOORKING, INC., INGLEWOOD, CA 90301
Garden Style Cabinet
Title:
P/N 1816-082, 1820-082, 1820-083
Date: Rev.Dwg. No.
M1820-065-29/04
A
1816-065-K-12-11 Page 11
1.2 RJ71C Phone Block Installation
The RJ71C wiring configuration is not recognized by all telephone companies. For Bell Canada,
which has jurisdiction for Ontario and Quebec, refer to CA-79X jack for interconnect to the 1816
system. For BC Tel, which has jurisdiction in British Columbia, refer to BC Tel CRTC Spec 182 B5.
1. Place the order for the RJ71C phone block installation with the local telephone
company at least three weeks in advance of the 1816 system installation.
2. Order one (1) RJ71C block for every 12 telephone lines that the 1816 system will
inter-connect with.
3. Have all required blocks installed in a common accessible location. This is usually
near the original phone company termination board.
4. Be sure there the RJ71C blocks are mounted within 15 feet of where the main and
auxiliary cabinet(s) are to be installed. The standard length connecting cable
supplied by DoorKing is 15 feet. If longer cables are required, special length cables
will have to be ordered at an additional cost.
5. IMPORTANT!! Complete the RJ71C block identification form in the back of this
manual. This form instructs the telephone company installer how the phone lines
should be wired to the RJ71C blocks. Make copies of the form if more are required.
6. IMPORTANT!! Be sure that the phone company installer labels the blocks! Each
block should be numbered, and the phone number and apartment number should be
written on the inside of the block cover (see example below).
7. Attach the RJ71C block identification form to the inside door of the 1816 cabinet after
wiring is complete for future reference.
Incoming
Central Office
Phone Lines
Not Used
Outgoing
Phone Lines
To Apartments
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
391-7723 Apt 23
1
722-9901 Apt 24
2
551-9920 Apt 25
3
330-8965 Apt 26
4
882-9907 Apt 27
5
843-0041 Apt 28
6
992-9991 Apt 29
7
630-0084 Apt 30
8
212-2221 Apt 31
9
990-0218 Apt 32
10
670-6791 Apt 33
11
530-0558 Apt 34
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Page 12 1816-065-K-12-11
Incoming Central Office
Outgoing Phone Lines
Phone Lines - 12 Max
to Apartments
Line 1 TIP - Pin 1
Line 1 RING - Pin 2
Line 2 TIP - Pin 3
Line 2 RING - Pin 4
Line 3 TIP - Pin 5
Line 3 RING - Pin 6
Line 4 TIP - Pin 7
Line 4 RING - Pin 8
Line 5 TIP - Pin 9
Line 5 RING - Pin 10
Line 6 TIP - Pin 11
Line 6 RING - Pin 12
Line 7 TIP - Pin 13
Line 7 RING - Pin 14
Line 8 TIP - Pin 15
Line 8 RING - Pin 16
Line 9 TIP - Pin 17
Line 9 RING - Pin 18
Line 10 TIP - Pin 19
Line 10 RING - Pin 20
Line 11 TIP - Pin 21
Line 11 RING - Pin 22
Line 12 TIP - Pin 23
Line 12 RING - Pin 24
Line 1 TIP - Pin 27
Line 1 RING - Pin 28
Line 2 TIP - Pin 29
Line 2 RING - Pin 30
Line 3 TIP - Pin 31
Line 3 RING - Pin 32
Line 4 TIP - Pin 33
Line 4 RING - Pin 34
Line 5 TIP - Pin 35
Line 5 RING - Pin 36
Line 6 TIP - Pin 37
Line 6 RING - Pin 38
Line 7 TIP - Pin 39
Line 7 RING - Pin 40
Line 8 TIP - Pin 41
Line 8 RING - Pin 42
Line 9 TIP - Pin 43
Line 9 RING - Pin 44
Line 10 TIP - Pin 45
Line 10 RING - Pin 46
Line 11 TIP - Pin 47
Line 11 RING - Pin 48
Line 12 TIP - Pin 49
Line 12 RING - Pin 50
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
A
1
2
3
4
5
6
7
8
9
D
CB
IMPORTANT!
When the phone wires are
punched down on ROW B,
bridge clips from row B to row
C must be installed. If the
phone wires are punched
down on row C, bridge clips
are not required.
IMPORTANT!
TIP (positive) RING (negative)
polarity MUST be observed.
TIP must be punched down on
the top terminal of each pair
and RING must be punched
down on the bottom terminal
of each pair.
NOTE:
The RJ71C wiring configuration is not
recognized by all telephone companies.
For Bell Canada, which has
jurisdiction in Ontario and Quebec,
refer to CA-79X
For BC Tel, which has jurisdiction in
British Columbia, refer to BC Tel
CRTC Spec 182 B5.
To Line
Interface or
Relay Board
DOORKING, INC., INGLEWOOD, CA 90301
Detail Wiring - RJ71C Phone Block
Title:
Date: Dwg. No.
5/11
M1816-065-6
Rev.
D
1816-065-K-12-11 Page 13
1.3 Cabinet, Relay and Component Identification
For identification purposes, the Main Control Cabinet is defined as that part of the 1816 system that
houses the main processor control board, and at least one, but not more than five, relay boards.
Auxiliary Cabinets
least one, but not more than eight, relay boards. Each cabinet is identified with a label and the
system relays that it houses. There can only be one Main Control Cabinet per 1816 system,
however, there can be several Auxiliary Cabinets per system. Auxiliary cabinets start with cabinet 0,
and increase sequentially.
1.3.1 Main Control Cabinet
If the 1816 system is interfacing with 60 or less phone lines, the Garden Style Cabinet will be used
since no auxiliary cabinets will be required. If the 1816 system is interfacing with more than 60, but
less than 156 phone lines, then the larger 1816 Main Control Cabinet
control cabinet houses the main processor board and 5 relay boards mounted in the cabinet. A
decoder board and up to 8 relay boards can be mounted on the door of this cabinet, which is then
identified (the door side) as Auxiliary Cabinet 0.
1.3.2 Auxiliary Cabinets
Additional cabinets will be required if the 1816 system is interfacing with more than 156 phone lines.
Each cabinet physically houses two Auxiliary Cabinets
8 relay boards) is housed in the cabinet and a second Auxiliary Cabinet is housed on the door side.
Since Auxiliary Cabinet 0 is housed in the Main Control Cabinet, these two Auxiliary Cabinets are
labeled as Auxiliary Cabinet 1 and Auxiliary Cabinet 2. Auxiliary cabinets are numbered sequentially
as additional cabinets are added.
are defined as that part of the 1816 system that houses one decoder board, and at
will be used. The large main
; 1 Auxiliary Cabinet (decoder board and up to
Cabinet, Relay Board & System Relay Numbering Matrix
Cabinet
Main 1 - 5 0000 - 0059
Auxiliary
Cabinets
0 6 – 13 0060 - 0155 6 54 – 61 0636 - 0731
1 14 – 21 0156 - 0251 7 62 – 69 0732 - 0827
2 22 – 29 0252 - 0347 8 70 – 77 0828 - 0923
3 30 – 37 0348 - 0443
4 38 – 45 0444 - 0539 10 86 – 93 1020 - 1115
5 46 – 53 0540 - 0635 11 94 - 99 1116 - 1199
Relay
Boards
Relay
Boards
System
Relay #’s
System
Relay #’s
Auxiliary
Cabinets
9 78 – 85 0924 - 1019
Relay
Boards
System
Relay #’s
Page 14 1816-065-K-12-11
Main CabinetAuxiliary Cabinet 0Auxiliary Cabinet 2 Auxiliary Cabinet 1
Board
29
Board
28
Board
27
Board
26
Board
25
Board
24
Board
23
Board
22
Decoder
Board
Selector
Switches
Board
21
Board
20
Board
19
Board
18
Board
17
Board
16
Board
15
Board
14
Decoder
Board
Selector
Switches
Board
13
Board
12
Board
11
Board
10
Board
9
Board
8
Board
7
Board
6
Decoder
Board
Board
5
Board
4
Board
3
Board
2
Board
1
Cabinet Labels
Auxiliary Cabinet 2
Relay
0336-0347
0324-0335
0312-0323
0300-0311
0288-0299
0276-0287
0264-0275
0252-0263
Selector Switches 1 – 6, 8 ON, 7 OFF
Board
Jumper
8
7
6
5
4
3
2
1
Auxiliary Cabinet 1
Relay
0240-0251
0228-0239
0216-0227
0204-0215
0192-0203
0180-0191
0168-0179
0156-0167
Selector Switches 1 – 7 ON, 8 OFF
Board
Jumper
8
7
6
5
4
3
2
1
Auxiliary Cabinet 0
Relay
0144-0155
0132-0143
0120-0131
0108-0119
0096-0107
0084-0095
0072-0083
0060-0071
Selector Switches 1 - 8 ON
Main Control Cabinet
Board
Jumper
Relay
8
0048-0059
7
0036-0047
6
0024-0035
5
0012-0023
4
0000-0011
3
2
1
DOORKING, INC., INGLEWOOD, CA 90301
Main Cabinet / Auxiliary Cabinet -Large
Title:
Board Layout
Date: Rev.Dwg. No.
Board
Jumper
5
4
3
2
1
M1816-065-35/11
B
1816-065-K-12-11 Page 15
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