DoorKing 1812 Classic User Manual
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Installation/Owner’s Manual
Model 1812 Classic
Push Button
To
Call
Push
B
utton
To
Call
Residential Telephone Intercom/Access Control System
Model 1812 Classic
Model 1812 Classic
Use this manual for circuit board 1871-010 Revision S or higher.
Push Button
To Call
Surface Mount
Control a main door and gate.
Wall Mount
1812-065-U-12-13
Date Installed:
Installer/Company Name:
Phone Number:
Leave Manual with Owner
Circuit Board
Serial Number
and Revision Letter:
Copyright 2013 DoorKing, Inc. All rights reserved.
Push Bu
To Call
t
ton
Flush Mount
UL Listed
Copyright 2009 DoorKing, Inc. All rights reserved.
SPECIFICATIONS
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For Model 1812 Classic with circuit board 1871-010 Rev S or higher ONLY.
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Features
• Unique telephone communication system allows homeowners to use their telephone as an intercom to speak to a guest at a
front door or gate, and to control access to their property.
• Unit connects directly to the homeowners existing telephone line. No additional monthly expense for a second telephone line.
• Built in call waiting assures that incoming calls or guest calls are not missed.
• Two internal relays allow the system to control a main entry gate plus a pedestrian access gate.
• Built-in clock / calendar provides the following time related functions:
1. Do-not-disturb time zone.
2. Four hold-open time zones.
3. Access code time zone.
4. Call forward time zone.
5. Flash access code.
• Unit can be programmed to work with PBX and KSU phone systems.
• Optional secondary keypad can be added for remote access code activation of door or gate.
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Surface Mount
Wall Mount
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DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such
revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual. This manual is copyrighted, all rights reserved. No portion of this
manual may be copied, reproduced, translated, or reduced to any electronic medium without prior written consent from DoorKing, Inc.
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1812-065-U-12-13
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SPECIFICATIONS
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Surface Mount Dimensions
Side ViewFront View
Back View
10” 5.25”
2.5”
1 2 3
44556
77889
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6.125”
1.125” Dia
5”
2.5”
3”
875” Dia
2.875”
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1.75”
1.125”1.125”
Bottom View
Wall Mount Dimensions
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77889
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10.75” 3.5”
Bottom View
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Side ViewFront View Back View
2.5”
7.325”
1.125” Dia
5.375”
3.375”
2.5”
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1812-065-U-12-13
Flush Mount Dimensions
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SPECIFICATIONS
7.5”
Side Views
Rough-In Box
4.5”
Bottom Views
7.25”
6.25”
Flush Box
4.25”
Flush Box
Front Views
Flush Box
1 2 3
44556
77889
0
Push Button
To Call
Flush Box
10”
.875” Dia
5” 2.5”
3.5”
9.25”
Bolt holes (4) to secure flush box
inside rough-in box.
Rough-In Box
12”
Rough-In Box
10.25”
1.25” Dia
5”
2.625”
3.5”
ough-I
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1812-065-U-12-13
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TABLE OF CONTENTS
SPECIFICATIONS
Features
Surface Mount Dimensions
Wall Mount Dimensions
Flush Mount Dimensions
Important Notices FCC - United States, DOC - Canada
General Information Installation Guidelines and Safety Information
SECTION 1 - INSTALLATION
1.1 Mount the 1812 Classic
Different Mounting Configurations of the 1812 Classic Models
1.2 Install By-Pass Board for “Telephone Mode” Configurations
1.3 Telephone Line Wire
1.4 Power Wiring
1.5 Grounding and Surge Suppression
1.6 Wire One 1812 to a Telco Line - Telephone Mode
1.7 Wire One 1812 to the Internet - Telephone Mode
1.8 Wire Multiple 1812s: Telco/Internet - Telephone Mode
1.9 Wire One 1812 - Intercom Mode
1.10 Wire Multiple 1812s - Intercom Mode
1.11 Main Terminal Description
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SECTION 2 - PROGRAMMING
2.1 Programming Methods
2.2 Master Code
2.3 System Parameters Programming
Programming from the System Keypad
Programming from a Touch-Tone Telephone
Quick Reference Table
2.3.1 Phone Mode or Intercom Mode
2.3.2 System Set-Up Code
2.3.3 Talk Time
2.3.4 Relay Strike Time
2.3.5 Tone Open Numbers
2.3.6 Answer Incoming Call on X Rings
2.3.7 Answer Incoming Call - Enable / Disable
2.4 Time Functions
2.4.1 Time and Date Calendar Chip Programming
2.4.2 Do Not Disturb Time Zone Programming
2.4.3 Automatic Relay Activation Time Zones Programming
2.4.4 Access Code Time Zone Programming
2.4.5 Call Forward Time Zone Programming
2.4.6 “Flash ” Access Code Time Zone Programming (One Day Only)
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1812-065-U-12-13
TABLE OF CONTENTS
2.5 Programming Dial-Out Functions
2.5.1 Call Forward Phone Number Programming
2.5.2 Call Forward - Enable / Disable
2.5.3 Preprogrammed Phone Numbers “Dial a Phone Number”
2.6 Access Codes to Operate Access Control Devices
2.6.1 Access Code Programming
2.6.2 Delete an Access Code
2.6.3 Delete All Access Codes
SECTION 3 - ADJUSTMENTS
Speaker Volume
Microphone Gain
Interface Board LED Status
System Keypad and Push To Call Button
SECTION 4 - OPERATING INSTRUCTIONS
4.1 Calling the Homeowner’s Phone from the 1812
4.2 Call Waiting
4.3 Preprogrammed Phone Numbers
4.4 Access Codes
Homeowner’s Programming Instructions (From Home Phone or 1812)
4.5 Call Forward - Enable / Disable
4.6 Call Forward Time Zone - Enable / Disable
4.7 Do Not Disturb - Enable / Disable
4.8 Access Code Time Zone - Enable / Disable
4.9 Auto Relay Activation Time Zones - Enable / Disable
4.10 Answer Incoming Call - Enable / Disable Only from Phone
4.11 Relay Activation Check
4.12 Remote Programming
4.13 Remote Relay Activation
4.14 Switch Input Operation (Terminals 6, 7, 8 & 9)
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SECTION 5 - MAINTENANCE
5.1 Troubleshooting
5.2 1812 Classic Wiring Schematic
5.3 Phone Line Polarity
5.4 Isolating Noise Problems
5.5 Troubleshooting Table
5.6 Accessories
5.7 Programmed Information Log Sheets
Master Code, Tone Open Numbers. Do Not Disturb, Call Forward, Access Codes and Automatic Relay Activation time zones.
Preprogrammed Phone Numbers. Access Code Log Sheet (01-25 Location Codes for Relay 1, 26-50 Location Codes for Relay 2).
1812-065-U-12-13
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5
Important Notices
FCC – United States
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC
Rules and Regulations. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
FCC Registration Number: DUF6VT-12874-OT-T
DOC - Canada
The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment
meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the users satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable means of connection. The customer should be
aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and
internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural
areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
DOC Registration Number: 1736 4507 A
Notice:
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone
loop which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices
subject only to the requirement that the sum of the load numbers of all the devices does not exceed 100.
Notice:
DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power
the telephone entry system. The model 1812 Classic requires a 24-volt, 20 VA transformer.
Listing:
This product has been tested to and found to be in compliance with the U.L 294 Safety Standard by Intertek Testing Services NA
Inc. (a Nationally Recognized Testing Laboratory) and is ETL listed.
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1812-065-U-12-13
General Information
• Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the
instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in
an efficient and professional manner.
• The proper installation of the telephone entry panel is an extremely important and integral part of the overall access
control system. Check all local building ordinances and building codes prior to installing this system. Be sure your
installation is in compliance with local codes.
• When used to control a door or pedestrian gate, try to locate the telephone entry system as near as possible to the entry
point. The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates.
Continuous vibration and shock from slamming doors or spring-loaded pedestrian gates will damage the circuit board.
Under no circumstances should the unit be mounted directly to a moving door or gate.
• ADA mounting requirements for door control. The requirements below apply only when the telephone entry system is
being used to control entry through a public door only. If this system is used to control entry through a vehicular gate or
private entrance, the dimensions noted below do not apply.
1. If the clear floor space allows only forward approach to the system, the maximum high forward reach allowed is
48 inches above grade to the top of the keypad.
2. If the high forward reach to the system is over an obstruction of greater than 20 inches but less than 25 inches,
the maximum high forward reach allowed is 44 inches above grade to the top of the keypad.
3. If the clear floor space allows parallel approach by a person in a wheelchair, the maximum high side reach shall
be 54 inches above grade to the top of the keypad.
4. If the high side reach is over an obstruction of 24 inches or less, the maximum high side reach allowed is 46
inches above grade to the top of the keypad.
• When used to control a vehicular gate with an automatic gate operator, the telephone entry system must be
mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person cannot
operate the entry system and/or touch the gate or gate operator at the same time.
• Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck mounting post and kiosks
work well for these type systems. When planning where to locate the system, take into consideration traffic lane layouts,
turn around lanes for rejected access, conduit runs, power availability, etc.
• Environmental factors must also be taken into account. Surface mount units are designed for direct outdoor
installations, however it is preferable to protect them from direct exposure to driven rain or snow whenever possible.
Flush mount units must be protected from direct exposure to the elements.
• This telephone entry system contains a number of static sensitive components that can be damaged or destroyed by
static discharges during installation or use. Discharge any static prior to removing the circuit board from the lobby panel
by touching a proper ground device.
• Instruct the end user to read and follow these instructions. Instruct the end user to never let children play with or
operate any access control device. This Owner’s Manual is the property of the end user and must be left with them
when installation is complete.
1812-065-U-12-13
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SECTION 1 - INSTALLATION
Installation of the 1812 Classic Telephone Entry System involves the installation of the hardware, by-pass board, and the wiring
of these components. Be sure that all dirt, metal or wood debris is removed from inside after mounting it. Any debris inside
could damage the control board and cause the 1812 Classic system to malfunction during operation.
When the 1812 Classic is used to control a vehicular gate with an automatic gate operator, it must be
mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person
cannot operate the 1812 Classic system and/or touch the gate or gate operator at the same time.
WARNING
1.1 Mount the 1812 Classic
Use the specification dimensions on pages 2 and 3 to help with the installation of your chosen 1812 Classic model.
Remove the Control Board
The control board removal is the same for all models.
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CAUTION The control board contains static sensitive
components. Discharge any static electricity from
your hands by touching a proper ground device
before removing the control board.
1. Unlock and open the 1812 door.
2. Disconnect the keypad plug and
door accessories plug from the
control board.
3. Remove the 4 screws.
Carefully remove control board.
Keep the control board in a protected
area during the mounting installation.
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1812-065-U-12-13
Different Mounting Configurations of the 1812 Classic Models
Surface and Wall mount models can be mounted directly to a wall, pilaster or post mounted using a DoorKing mounting post
(there are several different styles available). The flush mount model is designed to be mounted into a pilaster, wall or kiosk. In
any case, be sure it is securely mounted and is not subject to continuous vibration from closing doors or gates.
Mount on a Mounting Post
Use existing 4 holes in cabinet box to
bolt the surface or wall mount models
on a DoorKing mounting post. Use
the hardware that is supplied with the
mounting post.
IMPORTANT Choose
how your 1812 will
function (Telephone
Mode or Intercom
Mode) on pages 14
Note: A gooseneck mounting
post anchored in concrete
does not make a good ground.
thru 18 and run the
indicated wires to the
cabinet. Run ALL wires
that will be needed
during the cabinet
installation.
1812-065-U-12-13
Mount Directly to a Wall or Pilaster
Use the 4 existing holes in the
cabinet box. Run conduit inside or
outside of wall or pilaster if desired.
Use appropriate hardware to mount
the cabinet (Not supplied). Be sure
that the mounting hardware does not
protrude into the cabinet where it
could cause a short.
Plastic screw anchors for
masonry if required.
(Not supplied)
Conduit
(Shown inside wall)
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Flush Mount in a Pilaster, Wall or Kiosk
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Mount rough-in box into the pilaster, wall or kiosk. Run conduit inside wall into bottom of rough-in box if desired.
Use appropriate hardware (Not supplied) to secure the rough-in box in place.
Bolt flush box into the
rough-in box with 4
supplied bolts.
Flush
Box
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7.5”
Rough-In Box
4.5”
10.25”
Conduit
in Wall
IMPORTANT Choose how your 1812
will function (Telephone Mode or
Intercom Mode) on pages 14 thru 18
and run the indicated wires to the
rough-in box. Run ALL wires that
will be needed during the mounting
installation.
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18-Pin
Main
Terminal
Connector
board by gently pulling it straight up. This will make wiring to the
Re-install the Control Board
CAUTION The control board contains static sensitive components. Discharge any static electricity from your hands by
touching a proper ground device before re-installing the
control board. Also make sure that all dirt, metal or wood
debris is removed from inside before re-installing the board.
Remove the 18-pin main terminal connector from the control
control board easier. Note the orientation and numbering sequence of the
connector to correctly wire it.
Re-install control board by carefully routing all incoming wires around it
and secure it in place with 4 screws. Re-connect the keypad plug (cable
Keypad
Plug
points down) and door accessories plug (red wire goes to the left) to the
control board (See 5.2 on page 36 for 1812 wiring information).
Connect all wires to the 18-pin connector (See page 19).
Door
Accessories
Plug
10
Gently re-connect it back on the control board. DO NOT
APPLY POWER to the 1812 at this time.
1812-065-U-12-13
1.2 Install By-Pass Board for “Telephone Mode” Configurations
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To Call
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To Call
The 1812’s by-pass board provides a method to by-pass the 1812 and route the incoming telephone line directly to the
homeowner’s phone. The By-Pass board IS NOT optional when using an incoming telephone line or internet (Telephone
Mode) – it must be installed as part of the 1812 system. All telephone wires for the 1812 must pass through the by-pass
board. Wire the by-pass board either for a “Single 1812 - telephone mode” pages 14-15 or “Multiple 1812s - telephone mode”
page 16.
Mount the by-pass board in a location that is easily accessible by the homeowner. In case of 1812 trouble or maintenance, the
homeowner will use the by-pass switch on the board to route the incoming telephone line directly to their home phone. If the
by-pass board is installed outdoors, it must be installed in a NEMA Type 4 enclosure (not supplied) to protect the board from
direct exposure to landscape sprinklers, rain, snow and other elements.
“Entry” switch position:
Routes incoming phone line through
1812 and then to the home phone.
Incoming
OR
Fiber /
Device
Internet
Phone Line
VolP
EARTH
GND
ENTRY BY-PASS
1
2345678
CENTRAL
PHONEINPHONE
OFFICE
OUT
Push Button
To Call
44556
77889
0
SW1
1875-010
HOME
Home Phone
EARTH
GND
RING
TIP
1
2345678
CENTRAL
OFFICE
“Tip” and “Ring” Configuration
“By-Pass” switch position:
Routes incoming phone line directly
to the home phone, bypassing 1812.
Incoming
OR
Fiber /
Device
Internet
Phone Line
VolP
EARTH
GND
ENTRY BY-PASS
1
2345678
CENTRAL
PHONEINPHONE
OFFICE
OUT
Push Button
To Call
44556
77889
0
SW1
1875-010
HOME
Home Phone
Four (4) mounting
screws supplied.
EARTH
GND
1
CENTRAL
2345678
OFFICE
By-pass board MUST be
If installed
outdoors.
NEMA Type 4
properly grounded.
Minimum 12 AWG wire
(Not supplied).
From
Incoming
Telephone
Line
enclosure for
outdoor
installation.
(Not Supplied
)
Use only twisted pair telephone wire that is rated for direct underground burial.
DO NOT use wire that is intended for indoor applications. Recommend Cat5e
Gel Filled (flooded) UV Resistant Direct Burial Cable in conduit. DO NOT run
telephone wires and high voltage wires in the same conduit. It is recommended
to run all necessary wires to the by-pass board in a “dedicated” telephone wire
conduit. Check the phone wire chart on next page for wire size and distances.
ENTRY BY-PASS
RING
TIP
TIP
PHONEINPHONE
OUT
ENTRY BY-PASS
1
2
3
4
PHONE
IN
PHONE
OU
T
From
1812’s
18-Pin
Main
Terminal
RING
5
HOME
SW1
RING
HOME
SW1
6
7
1875-010
From
Home
Phone
1875-010
TIP
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1812-065-U-12-13
Dedicated
Telephone
Wire Conduit
National Electrical Manufacturers’ Association (NEMA) - Type 4 - Enclosure constructed
for outdoor use to provide a degree of protection to personnel against incidental contact
with the enclosed equipment: to provide a degree of protection against falling dirt, rain, sleet,
snow, windblown dust, splashing water, and that will be undamaged by the external formation of ice
on the enclosure.
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1.3 Telephone Line Wire
Be sure to observe electrical safety when working with phone lines. Phone lines carry electricity and the ring voltage can deliver
a substantial jolt. The best policy is to disconnect the house phone from the phone company Network Interface Device (also
known as ‘Demarcation Device’) before working on the wiring.
In most residential homes, the phone cable contains four wires; green, red, black, yellow. The green and red are twisted to make
one pair and the black and yellow are twisted to make another pair (This allowed for the addition of a second phone line since
telephones use only two wires). Most phone lines installed in the U.S. in the second half of the 20th Century have this type of
wire. This type of wire is now obsolete. All new telephone projects are using Cat5 wire. If you have Cat5 wiring in your home,
the conversion is simple:
Green
Four Conductor
Wire
Older Residential
Homes
Red
Black
Yellow
The convention for Cat5 wire is as follows:
• Colored pairs match; e.g., WHITE/blue mark (Tip +) wire goes
with BLUE/white mark (Ring -) wire for one phone line, etc.
• The pairs are used in the order pictured: for the first line, you
use BLUE, for the second line you use ORANGE, etc.
• An easy way to remember this is that the colors run from the
sky to the earth. BLUE sky comes first; ORANGE sunset second;
GREEN grass third; BROWN earth last.
Wire
Conversion
1st Line
2nd Line
3rd Line
4th Line
Tip (+)
Ring (-)
(+) Tip
(-) Ring
(+) Tip
(-) Ring
(+) Tip
(-) Ring
Blue Pair
Orange Pair
Green Pair
Brown Pair
Cat5 Wire
Modern Residential
Homes
“Tip” and “Ring” Definition. Common terms in the telephone service industry referring to the two wires or sides of
an ordinary telephone line. Tip is the ground side (positive) and Ring is the battery (negative) side of a phone circuit. The
ground side is common with the central office of the telephone company (telco); the battery side carries -48 volts of DC voltage
when in an “Idle” or “On Hook” state.
Phone Line Polarity. Tip and ring reversal is mostly immaterial, except for special circuits including DID (Direct Inward
Dialing) trunks, T-1 lines, and ground start lines where the field side (“terminal”) equipment (a company's PBX switch, for
example) can only function correctly with correct tip and ring polarity.
Wire Type. It is extremely important to use the correct type of wire in telephone applications. Since the 1812 requires
phone lines to be run outdoors or in an underground environment, we recommend that you use only wire that is rated for
direct underground burial. For example, use Cat5e Gel Filled (flooded) UV Resistant Direct Burial Cable run in conduit for
your 1812 phone line requirements. Do not use thinly insulated brown-jacketed telephone wire (the type found in the walls of a
house) for outdoor or underground phone line wiring. Using improper wire can cause noise and hum on the phone line. Be
sure that phone wire pairs are twisted.
Wire Size and Distance. Phone lines can be run up to 3600 feet, provided that the proper wire size is used.
Telephone Wire Run Table
Wire Size Max Distance
24 AWG
22 AWG
20 AWG
18 AWG
800 ft
1600 ft
2200 ft
3600 ft
Underground Cutaway
Telephone
Wire Conduit
Note: Do not run telephone wires and high voltage power
wires in the same conduit. Separate the high voltage
conduit and the telephone conduit by at least 18 inches to
prevent any electrical field interference that could occur.
Electrical field from power wires.
18” minimum
High Voltage
Power Wire
Conduit
12
1812-065-U-12-13
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