D-Link DWC-2000 Service Manual

Wireless Controller

User Manual

DWC-2000

Version 1.00

BUSINESS WIRELESS SOLUTION

Preface

D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes. Information in this document may become obsolete as our services and websites develop and change.

Manual Revisions

Revision Date Description

1.00 April 28, 2014 • DWC-2000 revision A1 initial release

Trademarks

D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.

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Safety Instructions

Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential damage.

Safety Cautions

To reduce the risk of bodily injury, electrical shock, re, and damage to the equipment, observe the following precautions:

• Observe and follow service markings.

• Do not service any product except as explained in your system documentation.

• Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock.

• Only a trained service technician should service components inside these compartments.

• If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your trained service provider:

• The power cable, extension cable, or plug is damaged.

• An object has fallen into the product.

• The product has been exposed to water.

• The product has been dropped or damaged.

• The product does not operate correctly when you follow the operating instructions.

• Keep your system away from radiators and heat sources. Also, do not block cooling vents.

• Do not spill food or liquids on your system components, and never operate the product in a wet environment. If the system gets wet, see the appropriate section in your troubleshooting guide or contact your trained service provider.

• Do not push any objects into the openings of your system. Doing so can cause re or electric shock by shorting out interior components.

• Use the product only with approved equipment.

• Allow the product to cool before removing covers or touching internal components.

• Operate the product only from the type of external power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your service provider or local power company.

• Also, be sure that attached devices are electrically rated to operate with the power available in your location.

• Use only approved power cable(s). If you have not been provided with a power cable for your system or for any AC powered option intended for your system, purchase a power cable that is approved for use in your country. The power cable must be rated for the product and for the voltage and current marked on the product’s electrical ratings label. The voltage and current rating of the cable should be greater than the ratings marked on the product.

• To help prevent electric shock, plug the system and peripheral power cables into properly grounded electrical outlets.

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• These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a 3-wire cable with properly grounded plugs.

• Observe extension cable and power strip ratings. Make sure that the total ampere rating of all products plugged into the extension cable or power strip does not exceed 80 percent of the ampere ratings limit for the extension cable or power strip.

• To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

• Position system cables and power cables carefully; route cables so that they cannot be stepped on or tripped over. Be sure that nothing rests on any cables.

• Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modications.

• Always follow your local/national wiring rules.

• When connecting or disconnecting power to hot-pluggable power supplies, if oered with your system, observe the following guidelines:

• Install the power supply before connecting the power cable to the power supply.

• Unplug the power cable before removing the power supply.

• If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies.

• Move products with care; ensure that all casters and/or stabilizers are rmly connected to the system. Avoid sudden stops and uneven surfaces.

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Protecting Against Electrostatic Discharge

Static electricity can harm delicate components inside your system. To prevent static damage, discharge static electricity from your body before you touch any of the electronic components, such as the microprocessor. You can do so by periodically touching an unpainted metal surface on the chassis.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

1. When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component in your system. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body.

2. When transporting a sensitive component, rst place it in an antistatic container or package.

3. Handle all sensitive components in a static-safe area. If possible, use antistatic oor pads, workbench pads and an antistatic grounding strap.

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Table of Contents

Preface .......................................................................................................................................................... 2

Manual Revisions ...................................................................................................................................................................... 2

Trademarks ................................................................................................................................................................................. 2

Safety Instructions ................................................................................................................................................................... 3

Safety Cautions ................................................................................................................................................................ 3

Protecting Against Electrostatic Discharge ........................................................................................................... 5

Product Overview ...................................................................................................................................... 12

Introduction ............................................................................................................................................................................. 12

Features and Benets ...........................................................................................................................................................13

Package Contents .................................................................................................................................................................14

Required Tools and Information ....................................................................................................................................... 14

Front Panel ................................................................................................................................................................................ 15

Rear Panel .................................................................................................................................................................................15

Installation ................................................................................................................................................. 16

Unpacking.................................................................................................................................................................................16

Selecting a Location .............................................................................................................................................................. 16

Rack Mount ..............................................................................................................................................................................17

Connecting the Wireless Controller ................................................................................................................................. 18

Basic Conguration ................................................................................................................................... 19

Log in to the Web Management Interface .................................................................................................................... 20

Web Management Interface Layout ................................................................................................................................22

Standard Web Management Interface Features .........................................................................................................23

Basic Conguration Procedures ........................................................................................................................................ 24

Step #1: Enable DHCP Server (Optional) ...............................................................................................................25

Step #2: Congure Country Code ..........................................................................................................................26

Step #3: Select APs to be Managed ........................................................................................................................ 27

Step #4: Change the SSID and Set Up Security .................................................................................................. 29

Step #5: Select MAC Authentication Mode .........................................................................................................34

Step #6: Conrm Access Point Prole is Associated .........................................................................................36

Step #7: Congure Captive Portal Settings ..........................................................................................................37

Step #8: Use SSID with RADIUS Sever as Authenticator ..................................................................................45

Step #9: Congure Guest Management ...............................................................................................................46

Step #10: Congure a BYOD Environment ...........................................................................................................53

Where to Go from Here ........................................................................................................................................................59

Advanced WLAN Conguration ................................................................................................................ 60

WLAN General Settings ........................................................................................................................................................61

Channel Plan and Power Settings ....................................................................................................................................64

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Congure Channel Plan .............................................................................................................................................. 64

Congure Power Settings ..........................................................................................................................................66

WIDS ............................................................................................................................................................................................67

Congure AP WIDS Settings ......................................................................................................................................67

Congure Client WIDS Settings ...............................................................................................................................70

Distributed Tunnel .................................................................................................................................................................72

Congure Distributed Tunnel ................................................................................................................................... 72

WLAN Visualization ................................................................................................................................................................ 73

Upload Images ............................................................................................................................................................... 73

Deleting Images ............................................................................................................................................................73

Launch .............................................................................................................................................................................74

AP Discovery Methods ......................................................................................................................................................... 75

L2/ VLAN Discovery ...................................................................................................................................................... 75

Congure L2/ VLAN Discovery .............................................................................................................................76

L3/ IP Discovery .............................................................................................................................................................77

Congure L3/ IP Discovery .................................................................................................................................... 77

Managed APs ........................................................................................................................................................................... 78

Add a Valid AP ................................................................................................................................................................78

Add a AP from Discovered AP List ..........................................................................................................................80

Manual Change Channel and Power of Managed AP ...................................................................................... 81

Congure AP Debug Mode .......................................................................................................................................82

Congure AP Provisioning ......................................................................................................................................... 83

AP Proles .................................................................................................................................................................................85

Congure AP Prole .....................................................................................................................................................85

Congure AP Prole Radio ........................................................................................................................................87

Congure AP Prole SSID ...........................................................................................................................................93

Congure AP Prole QoS ............................................................................................................................................94

SSID Proles ..............................................................................................................................................................................98

Congure SSID Proles ...............................................................................................................................................98

Wireless Distribution System (WDS) ..............................................................................................................................102

Congure WDS Managed AP Group ....................................................................................................................104

Congure WDS Managed AP ..................................................................................................................................105

Congure WDS AP Link .............................................................................................................................................107

Peer Group ..............................................................................................................................................................................108

Congure Peer Group ................................................................................................................................................108

Synchronize Peer Group ...........................................................................................................................................109

AP Firmware Download .....................................................................................................................................................110

Advanced Network Conguration .........................................................................................................114

IP Mode ....................................................................................................................................................................................115

LAN Conguration ...............................................................................................................................................................116

IPv4 LAN Settings ........................................................................................................................................................116

IPv6 LAN Settings ........................................................................................................................................................118

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IPv6 Address Pools ......................................................................................................................................................120

IPv6 Router Advertisement .....................................................................................................................................122

IPv6 Advertisement Prexes ...................................................................................................................................124

LAN DHCP Reserved IPs ............................................................................................................................................126

Congure IGMP Setup ...............................................................................................................................................127

Congure Jumbo Frames .........................................................................................................................................128

Link Aggregation .........................................................................................................................................................129

VLANs .......................................................................................................................................................................................130

Creating VLANs ............................................................................................................................................................130

Editing VLANs...........................................................................................................................................................132

Deleting VLANs........................................................................................................................................................132

MultiVLAN Subnets ................................................................................................................................................133

Port VLANs .....................................................................................................................................................................135

MAC Based VLANs ..................................................................................................................................................136

Voice VLANs ..............................................................................................................................................................138

Protocol Based VLANs ...........................................................................................................................................139

Double VLANs ..........................................................................................................................................................140

GVRP ................................................................................................................................................................................141

Routing ....................................................................................................................................................................................142

Congure IPv4 Static Routing.................................................................................................................................142

Congure IPv6 Static Routing.................................................................................................................................144

Editing/Deleting Static Routes ..........................................................................................................................146

QoS Conguration ...............................................................................................................................................................147

QoS Priority ...................................................................................................................................................................147

Enabling QoS Mode ...............................................................................................................................................148

Dening DSCP and CoS on each port .............................................................................................................150

Conguring 802.1p Priority ................................................................................................................................151

Conguring DSCP Priority ...................................................................................................................................152

Port Shaping Rate ...................................................................................................................................................153

QoS Policy ......................................................................................................................................................................154

Congure Policy Based QoS ...............................................................................................................................154

Congure Flow-based Control ...........................................................................................................................156

Congure Auto VoIP QoS .....................................................................................................................................157

Congure Queue Scheduler ...............................................................................................................................158

Queue Management .............................................................................................................................................159

Setup CoS and DSCP Marking ............................................................................................................................160

Securing Your Network ...........................................................................................................................161

Client Management .............................................................................................................................................................162

Viewing/Adding Wireless Known Clients ...........................................................................................................162

Editing/Deleting Clients ...........................................................................................................................................164

Group Management ............................................................................................................................................................165

Adding User Groups ...................................................................................................................................................165

Editing User Groups ...............................................................................................................................................167

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Deleting User Groups ............................................................................................................................................168

Conguring Login Policies .......................................................................................................................................169

Conguring Browser Policies ..................................................................................................................................170

Conguring IP Policies ..............................................................................................................................................171

User Management ...............................................................................................................................................................172

Adding Users Manually .............................................................................................................................................172

Importing Users ......................................................................................................................................................173

Editing Users ............................................................................................................................................................174

Deleting Users .........................................................................................................................................................175

Password Rules ......................................................................................................................................................................176

Guest Account Usage Management .............................................................................................................................177

Payment Gateway .......................................................................................................................................................181

Login Proles ................................................................................................................................................................182

Customize the Captive Portal Login Page .....................................................................................................182

Customize the SLA of the Captive Portal ............................................................................................................185

External Authentication .....................................................................................................................................................186

Congure RADIUS Server .........................................................................................................................................186

Congure POP3 Server ..............................................................................................................................................188

Congure POP3 Trusted CA .....................................................................................................................................189

Congure LDAP Server ..............................................................................................................................................190

Blocked Clients ......................................................................................................................................................................192

Status and Statistics ................................................................................................................................ 193

Viewing Statistic and Utilization .....................................................................................................................................195

Manage Dashboard ............................................................................................................................................................196

Viewing System Status ..............................................................................................................................................198

Viewing USB Status ................................................................................................................................................199

Viewing DHCP Clients ...........................................................................................................................................200

Viewing Captive Portal Sessions .......................................................................................................................201

Viewing Trac on Interfaces ............................................................................................................................................202

Viewing Link Aggregation .......................................................................................................................................204

Viewing Controller Status and Statistics .............................................................................................................205

Controller Associated Clients .............................................................................................................................206

Distributed Tunnel .................................................................................................................................................207

Peer Controller Receive Status ...........................................................................................................................208

Peer Controller Sent Status .................................................................................................................................210

Viewing Access Point Information ........................................................................................................................211

Global Status ............................................................................................................................................................211

All APs .........................................................................................................................................................................213

Managed ....................................................................................................................................................................214

Peer Managed ..........................................................................................................................................................216

Authentication Failed ............................................................................................................................................217

RF Scan .......................................................................................................................................................................218

De-Authentication Attacks .................................................................................................................................219

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Hardware Capability ..............................................................................................................................................221

Associated Clients Global Status ...........................................................................................................................223

Associated Clients ..................................................................................................................................................224

Ad Hoc Clients .........................................................................................................................................................228

Detected Clients .....................................................................................................................................................229

Viewing Cluster Information ...................................................................................................................................231

Viewing WDS Group Status .................................................................................................................................232

WDS Group AP Status ...........................................................................................................................................233

Viewing WDS AP Status ........................................................................................................................................235

Viewing WDS Link Status .....................................................................................................................................236

Viewing WDS Link Statistics ................................................................................................................................237

Maintenance ............................................................................................................................................238

System Settings ....................................................................................................................................................................239

Set System Name .......................................................................................................................................................239

Set System Date and Time ......................................................................................................................................239

Set Login Session Timeout .......................................................................................................................................240

Set USB Share Ports ....................................................................................................................................................240

Activating Licenses ..............................................................................................................................................................241

Remote Management .........................................................................................................................................................242

Using SNMP ............................................................................................................................................................................243

Congure SNMP v3 User List...................................................................................................................................243

Congure SNMP Trap List .........................................................................................................................................244

Congure SNMP Access Control List ....................................................................................................................245

Congure SNMP System Info ..................................................................................................................................246

Congure Wireless SNMP Info ................................................................................................................................246

Backup Conguration Settings .......................................................................................................................................249

Restoring Conguration Settings ...................................................................................................................................250

Restoring Factory Default Settings ................................................................................................................................251

Rebooting the Wireless Controller .................................................................................................................................252

Upgrading Firmware ...........................................................................................................................................................253

Wireless Controller Firmware Upgrade ...............................................................................................................253

Using the Command Line Interface...............................................................................................................................255

Troubleshooting ...................................................................................................................................... 256

LED Troubleshooting ..........................................................................................................................................................257

Power LED is OFF .........................................................................................................................................................257

LAN Port LEDs Not ON ...............................................................................................................................................257

Web Management Interface ............................................................................................................................................257

Using the Reset Button to Restore Default Settings ................................................................................................258

Problems with Date and Time .........................................................................................................................................258

Discovery Problems with Access Points .......................................................................................................................258

Connection Problems .........................................................................................................................................................259

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Network Performance and Rogue Access Point Detection ...................................................................................259

Using Diagnostic Tools on the Wireless Controller ..................................................................................................260

Ping an IP Address ......................................................................................................................................................260

Using Traceroute .........................................................................................................................................................261

Performing DNS Lookups .........................................................................................................................................262

Capturing Log Packets ..............................................................................................................................................263

Conducting a System Check ...................................................................................................................................264

Log Settings ...........................................................................................................................................................................265

Dening What to Log .................................................................................................................................................265

Tracking Trac/Routing Logs .................................................................................................................................267

System Logging ......................................................................................................................................................268

Remote Logging .....................................................................................................................................................269

Syslog Server Conguration....................................................................................................................................271

Event Log .......................................................................................................................................................................272

Current Logs .............................................................................................................................................................273

WLAN Logs ................................................................................................................................................................274

LAN Logs ....................................................................................................................................................................275

Appendix A - Basic Planning Worksheet ................................................................................................276

Appendix B - Factory Default Settings ................................................................................................... 279

Appendix C - Glossary ............................................................................................................................. 280

Appendix D - Technical Specications ................................................................................................... 282

D-Link DWC-2000 User Manual 11

Section 1 - Product Overview

Product Overview

Introduction

The DWC-2000 Wireless Controller is intended to provide medium-to-large-sized businesses with a solution for conguring, managing, and monitoring up to 256 D-Link DWL-2600AP, DWL-3600AP, DWL-6600AP, DWL-8600AP, and/or DWL-8610AP access points from a central location.

Using the wireless controller and the access points with which it is associated lets you:

• Discover and congure D-Link access points on the WLAN

• Optimize wireless access point performance with centralized RF management, security, Quality of Service (QoS), and other conguration features

• Streamline security conguration tasks and set up guest access

• Monitor network status and statistics

• Perform maintenance tasks and rmware updates for the wireless management system and for D-Link access points on your wireless network

• Conduct troubleshooting procedures

Conguration is performed using conguration proles. A conguration prole allows a wireless controller to distribute a set of radio, Service Set Identier (SSID), and QoS parameters to the access points associated with that prole.

The wireless controller comes with one prole predened. You can use this prole as is, edit it to suit your requirements, or create new conguration proles as necessary. For example:

• An oce building may have one conguration prole for access points located in one area of a facility (such as a general work area) and a dierent prole for access points in another area of the facility (for example, in the Human Resources department).

• A shopping mall may need several conguration proles if several businesses share a WLAN, but each business has its own network.

• Large networks that need dierent policies per building or department could have access points congured for security policies for each building and department (for example, one for guests, one for management, one for sales, and so on).

D-Link DWC-2000 User Manual 12

Section 1 - Product Overview

Features and Benets

The DWC-2000 Wireless Controller is intended for campuses, hospitality, and medium-to-large businesses. In a stacked conguration with the appropriate licenses, a wireless controller can support up to 256 access points. The wireless controller allows you to manage your wireless network from a central point, implement security and QoS features centrally, congure a guest access captive portal, and support Voice over Wi-Fi.

Scalable Architecture with Stacking and Redundancy

• Supports for 64 access points on a single wireless controller with no additional license.

• Purchased license packs (DWC-2000-AP32 / DWC-2000-AP32-LIC / DWC-2000-AP64 / DWC-2000-AP64LIC / DWC-2000-AP128/ DWC-2000-AP128-LIC) in increments of 32/64/128 access points which allows for support of up to 256 access points on a single wireless controller.

• Up to 1,024 access point in a clustering group network.

• Maximum of 8 wireless controllers and support auto-failover redundancy while access points in full capacity.

• Supports IEEE 802.11a, 802.11b, 802.11g, 802.11n, and 802.11ac protocols.

Centralized Management and Conguration

• Auto-discovery of access points in L2 and L3 domains.

• Single point of management for the entire wireless network.

• Simplied prole-based conguration.

• DHCP server for dynamic IP address provisioning.

• Congurable management VLAN.

• Real-time monitoring of access points and associated client stations.

• System alarms and statistics reports on managed access points for managing, controlling, and optimizing network performance.

Security

• Identity-based security authentication with an external RADIUS server or an internal authentication server.

• Rogue access point detection, classication, and mitigation.

• Captive Portal for user authentication.

• Guest Management and ticket generation.

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Section 1 - Product Overview

After the site survey is complete, use the collected data to set up an RF plan using the Basic Planning Worksheet in Appendix A.

After you complete the Basic Planning Worksheet, select a location for the wireless controller. The ideal location should:

• Be at and clean, with no dust, water, moisture, or exposure to direct sunlight or vibrations.

• Be fairly cool and dry, and does not exceed 104° F (40° C).

• Not be prone to variations in temperature and humidity, or close to strong magnetic elds or a device that generates electric noise.

• Not place the wireless controller next to, on top o, or below any device that generates heat or will block the free ow of air through the wireless controller’s ventilation slots. Leave at least 3 feet (91.4 cm) clear on both sides and rear of the controller.

• Allow you to reach the wireless controller and all cables attached to it.

• Have a working AC power outlet that is not controlled by a wall switch that can accidentally remove power to the outlet.

Package Contents

Each wireless controller package contains the following items:

• One D-Link DWC-2000 Wireless Controller

• One power cord

• One RJ-45 to DB-9 console cable

• One 3-foot Ethernet Category 5 UTP/straight-through cable

• One Reference CD-ROM containing product documentation in PDF format

• Two rack-mounting brackets

• Quick Installation Guide

Required Tools and Information

You will need the following additional items to install your wireless controller:

• D-Link DWL-2600AP, DWL-3600AP, DWL-6600AP, DWL-8600AP, and/or DWL-8610AP access points.

• A computer with a supported web browser for conguration (refer to page 20).

D-Link DWC-2000 User Manual 14

Section 1 - Product Overview

Front Panel

4 5

1 Power LED

2 Reset Button

3 Fan LED Indicates the fan status on the wireless controller.

4 USB Ports

5 Module Bay Slot for the hard disk drive module. 6 Fiber Ports (1-4) Four 100/1000 SFP combo ports labeled 1 through 4

7 LAN Ports (1-4)

8 Console Port

A solid green light indicates a good connect to a power source. This LED will be orange during bootup.

Press and hold for 10 seconds to reset the wireless controller back to the factory default settings.

Two Universal Serial Bus (USB) 2.0 ports are provided for connecting USB ash drives, hard drives, and printers. A solid LED indicates the USB device is attached. This LED will blink during data transmission.

Four Gigabit Ethernet ports labeled 1 through 4 let you connect Ethernet devices such as computers, switches, and network storage (NAS) devices. Each port has an Activity LED (left) and Link LED (right).

The RJ-45 console cable lets you connect a PC to access the wireless controller’s command-line interface.

6 7 8

Rear Panel

1 On/O Switch Press to turn the wireless controller on and o. 2 Power Port Connect the supplied power cord to a power outlet or surge protector.

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Section 2 - Installation

Installation

A DWC-2000 wireless controller system consists of one or more wireless controllers and a collection of DWL2600AP, DWL-3600AP, DWL-6600AP, DWL-8600AP, and/or DWL-8610AP access points that are organized into groups based on location or network access. This section describes how to unpack and install the wireless controller system.

Unpacking

Follow these steps to unpack the wireless controller and prepare it for operation:

1. Open the shipping container and carefully remove the contents.

2. Return all packing materials to the shipping container and save it.

3. Conrm that all items listed on page 14 are included in the shipment. Check each item for damage. If

any item is damaged or missing, notify your authorized D-Link representative.

Selecting a Location

Selecting the proper location for the wireless controller is essential for its successful operation. To ensure optimum performance, D-Link recommends that you perform a site survey. A site survey should enable you to:

• Identify how Wi-Fi coverage should be provided.

• Determine access point placement locations, and identify areas with weak signal or dead spots that require additional access points.

• Determine areas of heavier usage that might require dense access point coverage.

• Determine the indoor propagation of RF signals.

• Identify potential RF obstructions and interference sources.

• Run a spectrum analysis of channels of the site to ascertain current RF behavior, and detect both 802.11 and non-802.11 noise.

• Run an access point-to-client connectivity test to determine maximum throughput achievable on the client.

After the site survey is complete, use the collected data to set up an RF plan using the Basic Planning Worksheet in Appendix A. After you complete the Basic Planning Worksheet, select a location for the wireless controller. The ideal location should:

• Be at and clean, with no dust, water, moisture, or exposure to direct sunlight or vibrations.

• Be fairly cool and dry, and does not exceed 104

• Not be prone to variations in temperature and humidity, or close to strong magnetic elds or a device that generates electric noise.

• Allow you to reach the wireless controller and all cables attached to it.

• Have a working AC power outlet that is not controlled by a wall switch that can accidentally remove power to the outlet.

F (400 C).

D-Link DWC-2000 User Manual 16

Section 2 - Installation

Rack Mount

The wireless controller can be mounted in a standard 19-inch equipment rack.

1. Attach the mounting brackets to each side of the chassis and secure them with the supplied screws.

2. Use the screws provided with the equipment rack to mount the wireless controller into the rack.

D-Link DWC-2000 User Manual 17

Section 2 - Installation

Connecting the Wireless Controller

To install the wireless controller, perform the following procedure:

1. Install the switch and access points according to the instructions in their documentation.

2. Connect one end of an Ethernet LAN cable to one of the ports labeled LAN (1-4) on the front of the

wireless controller. Connect the other end of the cable to an available RJ-45 port on a switch in the LAN network segment.

3. Connect one of the wireless controller ports labeled LAN (1-4) to the network or directly to a PC.

4. Using the supplied power cord, connect the wireless controller to a working AC outlet.

5. The Power LED will illuminate orange during boot up. The LED will turn green once the wireless controller

has booted.

D-Link DWC-2000 User Manual 18

Section 3 - Basic Conguration

Basic Conguration

After you install the wireless controller, perform the basic conguration instructions described in this section which includes:

• “Log in to the Web Management Interface” on page 20

• “Web Management Interface Layout” on page 22

• “Standard Web Management Interface Features” on page 23

• “Basic Conguration Procedures” on page 24

Using the information in this chapter, you can perform the basic information and get your wireless controller up and running in a short period of time.

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Section 3 - Basic Conguration

Conguration procedures using the wireless controller’s web management interface are performed using one of the following supported web browsers:

• Microsoft Internet Explorer 9.0 or higher

• Mozilla Firefox 23 or higher

• Apple Safari 5.1.7 or higher (Windows)

• Apple Safari 6.1.3 or higher (iOS)

• Google Chrome 26 or higher

Before you perform the following procedure:

• Congure your PC running the web browser to use an IP address on the 192.168.10.x network, with a subnet mask of 255.255.255.0.

• Congure your web browser to accept cookies, prompt for pop-ups, and allow sites to run JavaScript.

• Upgrade the rmware for your wireless controller (see “Upgrading Firmware” on page 20).

• Upgrade the rmware for your access points after you upgrade the wireless controller rmware (refer to the documentation for your access points).

To log in to the web management interface:

1. Launch a web browser on the PC.

2. In the address eld of your web browser, type the IP address for the wireless controller web

management interface. The default IP address is http://192.168.10.1. A login prompt will appear. If the login prompt does not appear, see “Web Management Interface” on page 257.

3. If you are logging in for the rst time, the default user name is admin and the default password is

admin. Both the user name and password are case-sensitive.

Note: We recommend that you change the password to a new, more secure password (see “Editing Users” on

page 174) and record it in Appendix A.

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Section 3 - Basic Conguration

4. Click Login. The web management interface opens with the System Status page. This page displays

general, LAN, and WLAN status information. You can return to this page at any time by clicking Status > Dashboard.

5. To log out of the web management interface, click the Logout icon, which is in the top-right corner of

the page in the System Menu area.

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Section 3 - Basic Conguration

Web Management Interface Layout

A web management interface screen can include the following components:

• 1st level: Main navigation menu tab. The main navigation menu tabs appear across the top of the web management interface. These tabs provide access to all conguration menus and remain constant.

• 2nd level: Main navigation submenu tab. The main navigation submenu tabs appear on drop-down menus when you move your mouse over the main navigation menu tabs.

• 3rd level: Middle menu tabs. Some pages have menu tabs below the main navigation menu tab which lead to other pages when you click on them.

• 4th level: Workspace. The workspace shows the parameters associated with the selected menu and submenu.

• Action buttons: Action buttons change the conguration or allow you to make changes to the conguration. Common action buttons are:

– Save: Saves all conguration changes made on the current screen. Saved settings are retained

when the wireless controller is powered o or rebooted, while unsaved conguration changes are

lost. – Cancel: Resets options on the current screen to the last-applied or last-saved settings. – Add: Adds a new item to the current screen. – Right-click: Right-clicking list table items allow you to do more action for the existing items.

o Edit: Modify the conguration of this item. o Delete: Delete this item. o Move: Move this item to specic position. o Enable: Enable this item. o Disable: Disable this item. o Apply: Apply this change to existing conguration. o Copy: Copy the conguration value of this item and create a new item. o Manage: Manage the discovered access point. o View Information: The information would be various depending on the items.

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Section 3 - Basic Conguration

Standard Web Management Interface Features

There are several standard features in the web management interface.

The Help feature has explanations for the various functions and settings on the interface. Click on the question mark icon to bring up the Help menu. It is always located near the top right corner of the screen.

System Search allows you to search for a function or feature by typing in a word into the search box. The search box is always located near the top-right corner of the screen.

The Wizard feature provides a number of helpful guides to common conguration task such as setting up the device, connecting to the internet, conguring wired and wireless networking, setting security options, and creating new users. Click on the Wizard wand icon to bring up the wizard. It is always located near the top-right corner of the screen, on the left of the System Search box.

Refresh allows you to refresh the interface in order for changes to take eect immediately. Click on the refresh icon near the top-right corner of the screen, to the right of the Help icon.

Logout allows you to log out of the interface securely after you have nished. Click on the Logout icon at the top-right corner of the screen.

Menu Navigation Route - Displays the menu route for the current page.

Displays the number of items on the table in one page. The system can list 10, 25, 50, 100 entries in one page.

First/ Previous/ Next/ Last (on table) Information would be shown in multiple pages. Use First/ Previous/ Next/ Last to switch pages. The page change function is always located near the bottom right corner of the table

Search bar (on table) Table content search allows you to search information in the table by typing in a word into the search box. The search box is always located near the top right corner of the table.

Ranking/sort (on table) Rank/sort the relative order of value and information on the table by clicking table header.

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Section 3 - Basic Conguration

Basic Conguration Procedures

To perform common basic conguration procedures, follow the steps below:

• “Step #1: Enable DHCP Server (Optional)” on page 25

• “Step #2: Congure Country Code” on page 26

• “Step #3: Select APs to be Managed” on page 27

• “Step #4: Change the SSID and Set Up Security” on page 29

• “Step #5: Select MAC Authentication Mode” on page 34

• “Step #6: Conrm Access Point Prole is Associated” on page 36

• “Step #7: Congure Captive Portal Settings” on page 37

• “Step #8: Use SSID with RADIUS Sever as Authenticator” on page 45

• “Step #9: Congure Guest Management” on page 46

• “Step #10: Congure a BYOD Environment” on page 53

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Section 3 - Basic Conguration

Step #1: Enable DHCP Server (Optional)

By default, Dynamic Host Conguration Protocol (DHCP) is disabled on the wireless controller. If you are not conguring your access points with static IP addresses, set up a DHCP server, or DHCP server relay on the network. If desired, perform the following procedure to congure your wireless controller to act as a DHCP server.

1. Click Network > LAN > LAN Settings > IPv4 LAN Settings. The LAN Settings page will appear.

2. Under IP Address Setup, change the IP Address and Subnet Mask to values used within your network. Record the settings; you will refer to them later in this procedure.

3. Click Save.

4. Wait 60 seconds and then relaunch your web browser.

5. In the web browser’s address eld, enter the new IP address you recorded in step 2.

6. Click Network > LAN > LAN Settings >IPv4 LAN Settings.

7. In the LAN Settings page, change DHCP Mode to DHCP Server. This will bring up several new elds below DHCP Mode.

8. Complete the elds below and click Save.

Field Description

Starting IP

Address

Ending IP Address Enter the ending IP address in the IP address pool.

Default Gateway Enter the IP address of the gateway for your LAN.

Domain Name Enter the domain name.

Lease Time Enter the lease time of the assigned IP addresses.

Congure DNS/

WINS

Primary DNS

Server

Secondary DNS

Server

WINS Server

Enter the starting IP address in the IP address pool. Any new DHCP client joining the LAN is assigned an IP address within the starting and ending IP address range. Starting and ending IP addresses should be in the same IP address subnet as the wireless controller’s LAN IP address.

Turn this on to enter the IP address of the DNS or WINS server.

If congured Domain Name System (DNS) servers are available on the LAN, enter the IP address of the primary DNS server.

If congured domain name system (DNS) servers are available on the LAN, enter the IP address of the secondary DNS server.

If Windows Internet Name Service (DNS) servers are available on the LAN, enter the IP address of the WINS server.

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Section 3 - Basic Conguration

Step #2: Congure Country Code

Each country has its regulation for the radio usage. Use the following procedure to select the country where the wireless networks are.

1. Click Wireless > General > General. The General Setting page will appear.

2. At the bottom, select the Country Code from the drop-down menu and click Save.

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Section 3 - Basic Conguration

Step #3: Select APs to be Managed

The wireless controller automatically discovers managed and unmanaged access points on the WLAN that are in the same IP subnet. Use the following procedure to select the access points that the wireless controller will manage.

1. Click Wireless > Access Point > Discovered AP List. The Discovered AP List page will appear with a list of access points that the wireless controller has discovered.

2. Under Discovered AP List, right-click on the access point you want the wireless controller to manage and select Manage.

3. Complete the elds in the Manage AP page (refer to the next page) and click Save. When the conrmation appears, click OK.

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Section 3 - Basic Conguration

Field Description

MAC Address MAC address of the access point.

Select standalone, managed, or rogue. Selecting standalone will require you to ll out the elds below from Location to Expected Wired Network Mode.

• Standalone

AP Mode

Location Optional eld to identify location of the access point being managed.

Expected SSID

Expected Channel

Expected WDS

Mode

Expected Security

Mode

Expected Wired

Network Mode

Authentication If AP Mode = Managed, turn on to require a password for authentication.

Prole If AP Mode = Managed, select a prole to apply for AP conguration.

Radio

Channel If AP Mode = Managed, this is operating channel for the radio.

Power If AP Mode = Managed, this is percentage of power to use for the radio.

• Managed = Access point prole conguration has been applied to the access point and the access point operating in managed mode.

• Rogue = Access point has not tried to contact the wireless controller and the access point’s MAC address is not in the Valid AP database.

If AP Mode = Standalone, the SSID that the access point should be set to is displayed. This is for reference only.

If AP Mode = Standalone, the channel to be used for wireless communication is displayed. This is for reference only.

If AP Mode = Standalone, the WDS (Wireless Distributed System) mode to be used if you intend to use WDS. This is for reference only.

If AP Mode = Standalone, the security mode to be used is displayed. This is for reference only.

If AP Mode = Standalone, select whether wired networking is going to be allowed. This is for reference only.

If AP Mode = Managed, this is Wireless radio mode that the access point is using is displayed. The elds below appear after you have selected Managed AP Mode.

4. Repeat steps 2 and 3 for each additional access point you want the wireless controller to manage.

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Section 3 - Basic Conguration

Step #4: Change the SSID and Set Up Security

You can congure up to 50 separate networks on the wireless controller and apply them across multiple radio and virtual access point interfaces. By default, 16 networks are pre-congured and applied in order to the access points on each radio. In this procedure, you will edit one of the pre-congured networks and change its SSID and security settings to suit your requirements.

1. Click Wireless > Access Point > AP Prole > AP Prole SSID. The following page will appear with a list of the wireless networks congured on the wireless controller.

2. Under the SSID Status column, select an SSID by right-clicking on it and clicking Edit. The following page will appear.

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Section 3 - Basic Conguration

3. Complete the Security elds on the SSID Prole Conguration page.

Field Description

SSID

VLAN

Security

Enter the case-sensitive name of the wireless network. Be sure the SSID is the same for all device in your wireless network.

Enter a VLAN ID. Be sure this VLAN ID had been created on VLAN Setting (Network > VLAN > VLAN Setting).

The default access point prole does not use any security mechanism. To protect your network, we recommend you select a security mechanism to prevent unauthorized wireless clients from gaining access to your network. Choices are:

• None = no security mechanism is used.

• WEP = enable WEP security. Complete the options in Table 3-1.

• WPA/WPA2 = enable WPA/WPA2 security. Complete the options in Table 3-2.

Table 3-1 WEP Page Settings

Field Description

• Static WEP = uses static key management. You manually congure the same keys to encrypt data on both the wireless client and the access point. Dynamic WEP (WEP IEEE

Security

Authentication

WEP Key

Length (bits)

802.1x) uses dynamically generated keys to encrypt client-to- access point trac.

• WEP IEEE 802.1X = screen refreshes, and there are no more elds to congure. The access point uses the global RADIUS server or the RADIUS server you specied for the wireless network.

Select the authentication type. Choices are:

• Open System = any wireless station can request authentication. The station that needs to authenticate with another wireless station sends an authentication management frame that contains the identity of the sending station. The receiving station returns a frame that indicates whether it recognizes the sending station.

• Shared Key = each wireless station is assumed to have received a secret shared key over a secure channel that is independent from the 802.11 wireless network communications channel.

Select the key type. Choices are:

• ASCII = upper- and lower-case alphabetic letters, numeric digits, and special symbols such as @ and #.

• HEX = digits 0 to 9 and letters A to F.

Select the length of the WEP key. Choices are:

• 64 = 64 bits

• 128 = 128 bits

Transfer Key Index. Indicates which WEP key the access point uses to encrypt the data it

WEP Keys

transmits. To select a transfer key, click the button in front of the key number and the eld where you enter the key.

You can specify four WEP keys. In each text box, enter a string of characters for each of the RC4 WEP keys shared with the stations using the access point. Use the same number of characters for each key. The number of keys you enter depends on the WEP Key Type and WEP Key Length selections. The following list shows the number of keys to enter in the eld:

• 64 bit = ASCII: 5 characters; Hex: 10 characters

• 128 bit = ASCII: 13 characters; Hex: 26 characters

Each client station must be congured to use one of these WEP keys in the same slot as specied here.

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