Resetting the DI-824VUP to the Factory Default Settings
After you have tried other methods for troubleshooting your network, you may choose to Reset the DI-824VUP to the factory default settings.
To hard-reset the D-Link DI-824VUP to the Factory Default Settings, please do the following:
Locate the Reset button on the back of the DI-824VUP.
Use a paper clip to press the Reset button and power on.
Hold for about 5 seconds (do not hold for too long) and then release. (Or, release when the status LEDflashes.)
After you have completed the above steps, the DI824VUP will be reset to the factory default settings.
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Technical Specifications
Standards
IEEE 802.11b
IEEE 802.3
IEEE 802.3u 100BASE-TX Fast Ethernet IEEE 802.11g
USB 1.1
VPN Pass Through Function
PPTP
L2TP
IPSec
LEDs
Power
WAN
LAN
WLAN
Status
COM
USB
LPT
Operating Temperature
32°F to 131°F ( 0°C to 55°C)
Humidity
10-90%
Power
5V DC / 2.5A
Dimensions
L = 9.25 inches (233mm) W = 6.5 inches (165mm) H = 1.375 inches (35mm)
Weight
~2.0oz. (907g)
Ports
4 x 10/100 LAN Ports (MDI/MDIX)
1 x 10/100 WAN Port (MDI/MDIX
1 COM Port (Dial-up Modem)
1 Parallel Port (DB25)
1 USB Port
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Frequently Asked Questions
Why can´t I access the Web-based configuration?
When entering the IP Address of the DI-824VUP (192.168.0.1), you are not connecting to the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer must be on the same IP subnet to connect to the web-based utility.
To resolve difficulties accessing a Web utility, please follow the steps below.
Step 1 Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a different cable or connect to a different port on the device, if possible. If the computer is turned off, the link light may not be on.
What type of cable should I be using?
The following connections require a Crossover Cable:
Computer to Computer
Computer to Uplink Port
Computer to Access Point
Computer to Print Server
Computer/XBOX/PS2 to DWL-810
Computer/XBOX/PS2 to DWL-900AP+
Uplink Port to Uplink Port (hub/switch)
Normal Port to Normal Port (hub/switch)
The following connections require a Straight-through Cable:
Computer to Residential Gateway/Router
Computer to Normal Port (hub/switch)
Access Point to Normal Port (hub/switch)
Print Server to Normal Port (hub/switch)
Uplink Port to Normal Port (hub/switch)
Rule of Thumb:
”If there is a link light, the cable is right.”
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Frequently Asked Questions (continued)
Why can´t I access the Web-based configuration? (continued)
What type of cable should I be using? (continued)
What´s the difference between a crossover cable and a straight-through cable?
The wiring in crossover and straight-through cables are different. The two types of cable have different purposes for different
LAN configurations. EIA/TIA 568A/568B define the wiring standards and allow for two different wiring color codes as illustrated in the following diagram.
*The wires with colored backgrounds may have white stripes and may be denoted that way in diagrams found elsewhere.
How to tell straight-through cable from a crossover cable:
The main way to tell the difference between the two cable types is to compare the wiring order on the ends of the cable. If the wiring is the same on both sides, it is
straight-through cable. If one side has opposite wiring, it is a crossover cable.
All you need to remember to properly configure the cables is the pinout order of the two cable ends and the following rules:
A straight-through cable has identical ends A crossover cable has different ends
It makes no functional difference which standard you follow for straight-through cable ends, as long as both ends are the same. You can start a crossover cable with either standard as long as the other end is the other standard. It makes no functional difference which end is which. The order in which you pin the cable is important. Using a pattern other than what is specified in the above diagram could cause connection problems.
When to use a crossover cable and when to use a straight-through cable:
Computer to Computer – Crossover
Computer to an normal port on a Hub/Switch – Straight-through Computer to an uplink port on a Hub/Switch – Crossover Hub/Switch uplink port to another Hub/Switch uplink port – Crossover
Hub/Switch uplink port to another Hub/Switch normal port – Straight-through
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Frequently Asked Questions (continued)
Why can´t I access the Web-based configuration? (continued)
Step 2 Disable any Internet security software running on the computer. Software firewalls like Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, etc. might block access to the configuration pages. Check the help files included with your firewall software for more information on disabling or configuring it.
Step 3 Configure your Internet settings.
Go to Start > Settings > Control Panel. Double click the Internet Options Icon. From the Security tab, click the Default Level button to restore the settings to their defaults.
Click to the Connection tab and set the dialup option to Never Dial a Connection. Click
the LAN Settings button.
Nothing should be checked. Click OK.
Go to the Advanced tab and click the
Restore Defaults button to restore these settings to their facotry defaults.
Click OK. Go to the desktop and close any open windows.
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Frequently Asked Questions (continued)
Why can´t I access the Web-based configuration? (continued)
Step 4 Check your IP address. Your computer must have an IP address in the same range of the device you are attempting to configure. Most D-Link devices use the 192.168.0.X range.
How can I find my IP Address in Windows 95, 98, or ME?
Step 1 Click on Start, then click on Run.
Step 2 The Run Dialogue Box will appear. Type winipcfg in the text field and click
OK.
Step 3 The IP Configuration window will appear, displaying your Ethernet Adapter Information.
Select your adapter from the drop down menu.
If you do not see your adapter in the drop down menu, your adapter is not properly installed.
Step 4 After selecting your adapter, it will display your IP Address, subnet mask, and default gateway.
Step 5 Click OK to close the IP Configuration window
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Frequently Asked Questions (continued)
Why can´t I access the Web-based configuration? (continued)
Step 4 (continued) Check your IP address. Your computer must have an IP Address in the same range of the device you are attempting to configure. Most D-Link devices use the 192.168.0.X range.
How can I find my IP Address in Windows 2000/XP?
Step 1 Click on Start and select Run.
Step 2 Type cmd then click OK.
Step 3 From the Command Prompt, enter ipconfig. It will return your IP Address, subnet mask, and default gateway
Step 4 Type exit to close the command prompt.
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Frequently Asked Questions (continued)
Why can´t I access the Web-based configuration? (continued)
Step 4 (continued) Check your IP address. Your computer must have an IP address in the same range of the device you are attempting to configure. Most D-Link devices use the 192.168.0.X range.
Make sure you take note of your computer´s Default Gateway IP Address. The Default Gateway is the IP Address of the D-Link Router. By default, it should be 192.168.0.1.
How can I assign a Static IP Address in Windows XP?
Step 1
Click on Start > Control Panel > Network and Internet Connections > Network connections.
Step 2 See Step 2 for Windows 2000 and continue from there.
How can I assign a Static IP Address in Windows 2000?
Step 1 Right-click on My Network
Places and select Properties.
Step 2 Right-click on the Local Area Connection which represents your network card and select
Properties.
Highlight Internet Protocol (TCP/
IP) and click Properties.
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Frequently Asked Questions (continued)
Why can´t I access the Web-based configuration? (continued)
How can I assign a Static IP Address in Windows 2000? (continued)
Click Use the following IP Address and enter an IP Address that is on the same subnet as the LAN IP address on your router. Example: If the router´s LAN IP address is 192.168.0.1, make your IP address 192.168.0.X where X = 2-99. Make sure that the number you choose is not in use on the network.
Set the Default Gateway to be the same as the LAN IP address of your router (192.168.0.1).
Set the Preferred DNS server to be the same as the LAN IP address of your router (192.168.0.1).
The Alternate DNS server is not needed or enter a DNS server from your ISP.
Click OK twice. You may be asked if you want to reboot your computer. Click
Yes.
How can I assign a Static IP
Address in Windows 98/Me?
Step 1 From the desktop, right-click on the
Network Neigborhood icon (Win ME - My
Network Places) and select Properties
Highlight TCP/IP and click the Properties button. If you have more than one adapter, then there will be a TCP/IP “Binding” for each adapter. Highlight TCP/IP > (your network adapter) and then click
Properties.
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Frequently Asked Questions (continued)
Why can´t I access the Web-based configuration? (continued)
How can I assign a Static IP Address in Windows 98/ Me? (continued)
Step 2 Click Specify an IP Address.
Enter in an IP Address that is on the same subnet as the LAN IP Address on your router. Example: If the router´s LAN IP Address is 192.168.0.1, make your IP Address 192.168.0.X where X is between 2-99. Make sure that the number you choose is not in use on the network.
Step 3 Click on the Gateway tab.
Enter the LAN IP Address of your router here (192.168.0.1).
Click Add when finished.
Step 4 Click on the DNS Configuration tab.
Click Enable DNS. Type in a Host (can be any word). Under DNS server search order, enter the LAN IP Address of your router (192.168.0.1). Click Add.
Step 5 Click OK twice.
When prompted to reboot your computer, click Yes.
After you reboot, the computer will now have a static, private IP Address.
Step 5 Access the Web management. Open your Web browser and enter the IP Address of your D-Link device in the address bar. This should open the log-in page for the
web management. Follow instructions to log in and complete the configuration.
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Frequently Asked Questions (continued)
How can I setup my DI-824VUP to work with a cable modem connection?
Dynamic Cable connection
(i.e. Cox, Adelphia, Rogers, Roadrunner, Charter, and Comcast).
Note: Please configure the router with the computer that was last connected directly to the cable modem.
Step 1 Log into the Web based configuration by typing in the IP Address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and
the password is blank (nothing).
Step 2 Click the Home tab and click the
WAN button. Dynamic IP address is the default + value, however, if Dynamic IP address is not
selected as the WAN type, select Dynamic IP address by clicking on the radio button. Click
Clone Mac address. Click on Apply and then
Continue to save the changes.
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Frequently Asked Questions (continued)
How can I setup my DI-824VUP to work with a cable modem connection? (continued)
Step 3 Power cycle the cable modem and router:
First turn the cable modem off. Then turn the router off Leave them off for 2 minutes.** Next turn the cable modem on. Wait until you get a solid cable light on the cable modem, and then turn the router on. Wait 30 seconds.
** If you have a DCM-201modem, leave off for at least 5 minutes.
Step 4 Follow step 1 again and log back into the web configuration. Click the Status tab and click the Device Info button. If you do not already have a public IP Address
under the WAN heading, click on the DHCP Renew and Continue buttons.
Static Cable Connection
Step 1 Log into the Web-based configuration by typing in the IP address of the router (default:192.168.0.1) in your Web browser. The username is admin (all lowercase) and
the password is blank (empty).
Step 2 Click the Home tab and click the WAN |
+ |
|
|
button. Select Static IP Address and enter your |
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static settings obtained from the ISP in the fields |
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provided. |
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If you do not know your settings, you must |
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contact your ISP. |
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Step 3 Click on Apply and then click Continue to save the changes.
Step 4 Click the Status tab and click the Device Info button. Your IP Address information will be displayed under the WAN heading.
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Frequently Asked Questions (continued)
How can I setup my DI-824VUP to work with Earthlink DSL or any PPPoE connection?
Make sure you disable or uninstall any PPPoE software such as WinPoet or Enternet 300 from your computer or you will not be able to connect to the Internet.
Step 1 Upgrade Firmware if needed.
(Please visit the D-Link tech support website at: http://support.dlink.com for the latest firmware upgrade information.)
Step 2 Take a paperclip and perform a hard reset. With the unit on, use a paperclip and hold down the reset button on the back of the unit for 10 seconds. Release it and the router will recycle, the lights will blink, and then stabilize.
Step 3 After the Router stabilizes, open your browser and enter 192.168.0.1 into the address window and hit the Enter key. When the password dialog box appears, enter the username admin and leave the password blank. Click OK.
If the password dialog box does not come up repeat Step 2.
Note: Do not run Wizard.
Step 4 Click on the WAN tab on left-hand side of the screen. Select PPPoE.
Step 5 Select Dynamic PPPoE (unless your ISP supplied you with a static IP Address).
Step 6 In the username field enter ELN/username@earthlink.net and your password, where username is your own username.
For SBC Global users, enter username@sbcglobal.net.
For Ameritech users, enter username@ameritech.net.
For BellSouth users, enter username@bellsouth.net.
For Mindspring users, enter username@mindspring.com.
For most other ISPs, enter username.
Step 7 Maximum Idle Time should be set to zero. Set MTU to 1492, unless specified by your ISP, and set Autoreconnect to Enabled.
Note: If you experience problems accessing certain websites and/or email issues, please set the MTU to a lower number such as 1472, 1452, etc. Contact your ISP for more information and the proper MTU setting for your connection.
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Frequently Asked Questions (continued)
How can I setup my DI-824VUP to work with Earthlink DSL or any PPPoE connection? (continued)
Step 8 Click Apply. When prompted, click Continue. Once the screen refreshes, unplug the power to the D-Link Router.
Step 9 Turn off your DSL modem for 2-3 minutes. Turn back on. Once the modem has established a link to your ISP, plug the power back into the D-Link Router. Wait about 30 seconds and log back into the router.
Step 10 Click on the Status tab in the web configuration where you can view the device info. Under WAN, click Connect. Click Continue when prompted. You should now see that the device info will show an IP Address, verifying that the device has connected to a server and has been assigned an IP Address.
Can I use my DI-824VUP to share my Internet connection provided by AOL DSL Plus?
In most cases yes. AOL DSL Plus may use PPPoE for authentication bypassing the client software. If this is the case, then our routers will work with this service. Please contact AOL if you are not sure.
To set up your router:
Step 1 Log into the Web-based configuration (192.168.0.1) and configure the WAN side to use PPPoE.
Step 2 Enter your screen name followed by @aol.com for the user name. Enter your AOL password in the password box.
Step 3 You will have to set the MTU to 1400. AOL DSL does not allow for anything higher than 1400.
Step 4 Apply settings.
Step 5 Recycle the power to the modem for 1 minute and then recycle power to the router. Allow 1 to 2 minutes to connect.
If you connect to the Internet with a different Internet Service Provider and want to use the AOL software, you can do that without configuring the router’s firewall settings. You need to configure the AOL software to connect using TCP/IP.
Go to http://www.aol.com for more specific configuration information of their software.
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Frequently Asked Questions (continued)
I have two DI-824VUP Routers, how can I set them up to work with each other?
Step 1 Log into the web based |
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configuration of the router by typing in |
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the IP address of the router (default: |
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192.168.0.1) in your web browser. By |
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default the username is admin and there |
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is no password. |
+ |
Step 2 Click the VPN button on the left column, select the checkbox to Enable the VPN, and then in the box next to Max. number of tunnels, enter the maximum numbers of VPN tunnels that you would like to have connected.
Step 3 In the space provided, enter the TunnelName for IDnumber 1, select IKE, and then click More.
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Frequently Asked Questions (continued)
I have two DI-824VUP Routers, how can I set them up to work with each other?(continued)
Step 4 In the Local Subnet and Local Netmask fields enter the network identifier for the localDI-824VUP´s LAN and the corresponding subnet mask.
Step 5 In the Remote Subnet and
Remote Netmask fields enter the network identifier for the remote DI824VUP´s LAN and the corresponding subnet mask.
Step 6 In the Remote Gateway field enter the WAN IP address of the remote DI-824VUP and in the Preshare Key field, enter a key which must be exactly the same as the Preshare Key that is configured on the remote DI-824VUP.
Step 7 Click Apply.
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Frequently Asked Questions (continued)
I have two DI-824VUP Routers, how can I set them up to work with each other? (continued)
Step 8 The device will restart. Click on the Continue button.
Step 9 Click on Select IKE Proposal.
Step 10 Enter a name for proposal ID number 1 and select Group 1, 2, or 5 from the DH Group dropdown menu.
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