Re setting the DI-824VUP to the
Factory Default Settings
After you have tried other methods for troubleshooting your network, you
may choose to Reset the
DI-824VUP to the factory default settings.
To hard-reset the D-Link DI-824VUP
do the following:
Locate the Reset button on the back of the DI-824VUP.
Use a paper clip to press the Reset button and
power on.
Hold for about 5 seconds (do not hold for too long)
and then release. (Or, release when the status
LEDflashes.)
After you have completed the above steps, the DI-
824VUP
will be reset to the fa ctory default settings.
to the Factory Default Settings, plea se
101
Technical Specifications
Standards
IEEE 802.1 1b
IEEE 802.3
IEEE 802.3u 100BASE-TX Fast Ethernet
IEEE 802.1 1g
USB 1.1
VPN Pass Through Function
PPTP
L2TP
IPSec
LEDs
Power
WAN
LAN
WLAN
Status
COM
USB
LPT
Operating Temperature
Humidity
Power
Dimensions
Weight
Ports
32°F to 131°F ( 0°C to 55°C)
10-90%
5V DC / 2.5A
L = 9.25 inches (233mm)
W = 6.5 inches (165mm)
H = 1.375 inches (35mm)
~2.0oz. (907g)
4 x 10/100 LAN Ports (MDI/MDIX)
1 x 10/100 WAN Port (MDI/MDIX
1 COM Port (Dial-up Modem)
1 Parallel Port (DB25)
1 USB Port
102
Frequently As ked Que stion s
Why can´t I access the Web-based configuration?
When entering the IP Address of the DI-824VUP (192.168.0.1), you are not
connecting to the Internet or have to be connected to the Internet. The device ha s the
utility built-in to a ROM chip in the device itself. Your computer must be on the same
IP subnet to connect to the web-based utility.
To resolve difficulties accessing a W eb utility, plea se follow the steps below.
Step 1
you do not get a solid link light, try using a different cable or connect to a different
port on the device, if possible. If the computer is turned off, the link light may not be
on.
V erify physical connectivity by checking f or solid link lights on the device. If
What type of cable should I be using?
The following connections require a Crossover Cable:
Computer to Computer
Computer to Uplink Port
Computer to Access Point
Computer to Print Server
Computer/XBOX/PS2 to D WL-810
Computer/XBOX/PS2 to D WL-900AP+
Uplink Port to Uplink Port (hub/switch)
Normal Port to Normal Port (hub/switch)
The following connections require a Straight-through Cable:
Computer to Residential Gateway/Router
Computer to Normal Port (hub/switch)
Access Point to Normal Port (hub/switch)
Print Server to Normal Port (hub/switch)
Uplink Port to Normal Port (hub/switch)
Rule of Thumb:
”If there is a link light, the cable is right.”
103
Frequently Asked Questions (continued)
Why can´t I access the Web-based configuration? (continued)
What type of cable should I be using? (continued)
What´s the difference between a crossover cable and a straight-through
cable?
The wiring in crossover and straight-through cable s are different. The two types
of cable have different purposes for different
LAN configurations. EIA/TIA 568A/568B
define the wiring standards a nd allow for
two different wiring color codes a s
illustrated in the following diagra m.
*The wires with colored backgrounds may
have white stripes a nd may be denoted
that way in diagrams f ound elsewhere.
How to tell straight-through cable from
a crossover cable:
The main way to tell the difference
between the two cable types is to compare
the wiring order on the ends of the cable. If
the wiring is the same on both sides, it is
straight-through cable. If one side ha s opposite wiring, it is a crossover cable.
All you need to remember to properly configure the cables is the pinout order of
the two cable ends and the f ollowing rules:
A straight-through ca ble ha s identical ends
A crossover ca ble ha s different ends
It makes no function al difference which standard you f ollow for straight-through
cable ends, a s long as both ends are the sa me. You ca n start a crossover ca ble
with either standard as long a s the other end is the other sta ndard. It ma kes no
functional difference which end is which. The order in which you pin the cable is
important. Using a pattern other tha n what is specif ied in the above diagra m
could cause connection problems.
When to use a crossover cable and when to use a straight-through cable:
Computer to Computer – Crossover
Computer to an normal port on a Hub/Switch – Straight-through
Computer to an uplink port on a Hub/Switch – Crossover
Hub/Switch uplink port to another Hub/Switch uplink port – Crossover
Hub/Switch uplink port to another Hub/Switch normal port – Straight-through
104
Frequently Asked Questions (continued)
Why can´t I access the Web-based configuration? (continued)
Step 2 Disable a ny Internet security software running on the computer . Software
firewalls like Zone Alarm, Bla ck Ice, Sygate, Norton Personal Firewall, etc. might
block access to the conf iguration pages. Check the help files included with your
firewall software for more information on disabling or configuring it.
Step 3 Configure your Internet settings.
Go to Start > Settings > Control Panel. Double
click the Internet Options Icon. From the Security
tab, click the Default Level button to restore the
settings to their defaults.
Click to the Connection tab and set the dialup option to Never Dial a Connection. Click
the LAN Settings button.
Nothing should be checked. Click OK.
Go to the Advanced tab and click the
Restore Defaults button to restore
these settings to their fa cotry defaults.
Click OK. Go to the des ktop a nd close any open
windows.
105
Frequently Asked Questions (continued)
Why can´t I access the Web-based configuration? (continued)
Step 4 Check your IP addre ss. Your computer must have an IP addre ss in the sa me
range of the device you are attempting to configure. Most D-Link devices use the
192.168.0.X range.
How can I find my IP Address in Windows 95, 98, or
ME?
Step 1 Click on Start, then click on Run.
Step 2 The Run Di alogue Box will appear. T ype winipcfg in the text field and click
OK.
Step 3 The IP Configuration window will a ppear , displaying your Ethernet
Adapter Inf ormation.
Select your a da pter from the drop down menu.
If you do not see your a da pter in the drop down menu, your adapter is
not properly installed.
Step 4 After selecting your adapter , it will display your IP Address, subnet
mas k, and default gateway .
Step 5 Click OK to close the IP Configuration window
106
Frequently Asked Question s (continued)
Why can´t I access the Web-based configuration? (continued)
Step 4 (continued) Che ck your IP a ddress. Your computer must have an IP Address
in the same ra nge of the device you are attempting to configure. Most D-Link devices
use the 192.168.0.X range.
How can I find my IP Address in Windows 2000/XP?
Step 1 Click on Start and select Run.
Step 2 T ype cmd then click OK.
Step 3 From the Command Prompt, enter ipconfig. It will return your IP
Address, subnet ma sk, and default gateway
Step 4 T ype exit to close the command prompt.
107
Frequently Asked Question s (continued)
Why can´t I access the Web-based configuration? (continued)
Step 4(continued) Check your IP addre ss. Your computer must have a n IP addre ss
in the same ra nge of the device you are attempting to configure. Most D-Link devices
use the 192.168.0.X range.
Make sure you ta ke note of your computer´s Default Gateway IP Address. The Default
Gateway is the IP Address of the D-Link Router . By default, it should be 192.168.0.1.
How can I assign a Static IP Address in Windows XP?
Step 1
Click on Start > Control Panel > Network and Internet Connections >
Network connections.
Step 2 See
Step 2 for Windows 2000 a nd continue from there.
How can I assign a Static IP Addre ss in Windows 2000?
Step 1 Right-click on My Network
Places and select Properties.
Step 2 Right-click on the Local
Area Connection which represents
your network card and select
Properties.
Highlight Internet Protocol (TCP/IP) and click Properties.
108
Frequently Asked Questions (continued)
Why can´t I access the Web-based configuration? (continued)
How can I assign a Static IP Address in Windows 2000?
(continued)
Click Use the following IP Address and
enter an IP Address that is on the same
subnet as the LAN IP address on your
router.
address is 192.168.0.1, ma ke your IP
address 192.168.0.X where X = 2-99.
Make sure that the number you choose is
not in use on the network.
Set the Default Gateway to be the same
a s the LAN IP addre ss of your router
(192.168.0.1).
Set the Preferred DNS server to be the
same as the LAN IP addre ss of your
router (192.168.0.1).
Example: If the router´s LAN I P
The Alternate DNS server is not needed or enter a DNS server from your ISP.
Click OK twice. You may be a sked if you wa nt to reboot your computer. Click
Yes.
How can I assign a Static IP
Address in Windows 98/Me?
Step 1 From the desktop, right-click on the
Network Neigborhood icon (Win ME - My
Network Places) a nd select Properties
Highlight TCP/IP and click the Properties
button. If you have more than one ad apter ,
then there will be a TCP/IP “Binding” for
each a da pter . Highlight TCP/IP > (your
network adapter) and then click
Properties.
109
Frequently Asked Questions (continued)
Why can´t I access the Web-based configuration? (continued)
How can I assign a Static IP Address in Windows 98/
Me? (continued)
Step 2 Click Specify an IP Address.
Enter in an IP Address that is on the sa me
subnet as the LAN IP Addre ss on your router .
Example: If the router´s LAN I P Addre ss is
192.168.0.1, make your IP Address
192.168.0.X where X is between 2-99. Make
sure that the number you choose is not in
use on the network.
Step 3 Click on the Gateway tab.
Enter the LAN IP Addre ss of your router
here (192.168.0.1).
Click Add when finished.
Step 4 Click on the DNS Configuration tab.
Click En able DNS. T ype in a Host (ca n be
any word). U nder DNS server search order,
enter the LAN IP Address of your router
(192.168.0.1). Click Add.
Step 5 Click OK twice.
When prompted to reboot your computer,
click Yes.
After you reboot, the computer will now have
a static, private IP Address.
Step 5 Access the W eb ma nagement. Open your Web
browser and enter the IP Address of your D-Link device in
the address bar . This should open the log-in page for the
web management. Follow in structions to log in a nd complete the configuration.
110
Frequently Asked Questions (continued)
How can I setup my DI-824VUP to work with a ca ble modem
connection?
Dynamic Cable connection
(i.e. Cox, Adelphi a, Rogers, Roadrunner , Charter , and Comca st).
Note: Please configure the router with the computer that was la st connected directly
to the cable modem.
Step 1 Log into the W eb based configuration by typing in the IP Address of the router
(default:192.168.0.1) in your web browser. The userna me is admin (all lowerca se) an d
the password is blank (nothing).
Step 2 Click the Home tab and click the
WAN button. Dyna mic IP address is the default
value, however, if Dyna mic IP address is not
selected as the WAN type, select Dynamic IP
address by clicking on the radio button. Click
Clone Ma c a ddress. Click on Apply and then
Continue to save the changes.
+
111
Frequently Asked Question s (continued)
How can I setup my DI-824VUP to work with a cable mode m
connection? (continued)
Step 3 Power cycle the cable modem and router:
First turn the cable modem off. Then turn the router off Leave them off for 2 minutes.**
Next turn the cable modem on. Wait until you get a solid cable light on the cable
modem, and then turn the router on. Wait 30 se conds.
** If you have a DCM-201modem, leave of f for at lea st 5 minutes.
Step 4 Follow step 1 again and log ba ck into the web configuration. Click the Status
tab a nd click the Device Info button. If you do not alrea dy have a public IP Address
under the WAN heading, click on the DHCP Renew and Continue buttons.
Static Cable Connection
Step 1 Log into the W eb-ba sed configuration by typing in the IP address of the router
(default:192.168.0.1) in your W eb browser. The userna me is admin (all lowerca se) a nd
the password is bla nk (empty).
Step 2 Click the Home tab and click the WAN
button. Select Static IP Address and enter your
static settings obtained from the ISP in the fields
provided.
If you do not know your settings, you must
contact your ISP.
Step 3 Click on Apply and then
click Continue to save the cha nges.
Step 4 Click the Status tab and
click the Device Info button. Your
IP Addre ss information will be
displayed under the WAN heading.
+
112
Frequently Asked Question s (continued)
How can I setup my DI-824VUP to work with Earthlink DSL or any
PPPoE connection?
Make sure you disable or uninstall a ny PPPoE software such as WinPoet or Enternet
300 from your computer or you will not be able to connect to the Internet.
Step 1 Upgrade Firmware if needed.
(Plea se visit the D-Link tech support website at: http://support.dlink.com f or the latest
firmware upgrade information.)
Step 2 T a ke a paperclip and perf orm a hard reset. With the unit on, use a pa percli p
and hold down the reset button on the ba ck of the unit f or 10 seconds. Release it and
the router will recycle, the lights will blink, and then sta bilize.
Step 3 After the Router sta bilizes, open your browser and enter 192.168.0.1 into the
address window a nd hit the Enter key . When the pa ssword di alog box a ppears, enter
the userna me admin a nd leave the pa ssword blank. Click OK.
If the password di alog box does not come up repeat Ste p 2.
Note: Do not run Wizard.
Step 4 Click on the WAN tab on left-hand side of the screen. Select PPPoE.
Step 5 Select Dynamic PPPoE (unless your ISP supplied you with a static IP
Address).
Step 6 In the userna me field enter ELN/username@earthlink.net a nd your
pa ssword, where userna me is your own userna me.
For SBC Global users, enter username@sbcglobal.net.
For Ameritech users, enter username@ameritech.net.
For BellSouth users, enter username@bellsouth.net.
For Mindspring users, enter username@mindspring.com.
For most other ISPs, enter username.
Step 7 Maximum Idle Time should be set to zero. Set MTU to 1492, unless
specified by your ISP, and set Autoreconnect to Enabled.
Note: If you experience problems accessing certain websites a nd/or email issues,
plea se set the MTU to a lower number such a s 1472, 1452, etc. Conta ct your ISP f or
more information and the proper MTU setting f or your connection.
113
Frequently Asked Question s (continued)
How can I setup my DI-824VUP to work with Earthlink DSL or any
PPPoE connection? (continued)
Step 8 Click Apply. When prompted, click Continue. Once the screen refreshes,
unplug the power to the D-Link Router.
Step 9 Turn off your DSL modem f or 2-3 minutes. T urn ba ck on. Once the modem
has e stablished a link to your ISP, plug the power back into the D-Link Router. W ait
about 30 seconds and log ba ck into the router .
Step 10 Click on the Status tab in the web configuration where you can view the
device info. U nder WAN, click Connect. Click Continue when prompted. Y ou should
now see that the device info will show an IP Address, verifying that the device ha s
connected to a server and ha s been a ssigned a n IP Address.
Can I use my DI-824VUP to share my Internet connection provided by
AOL DSL Plus?
In most case s yes. AOL DSL Plus may use PPPoE for authentication bypassing the
client software. If this is the case, then our routers will work with this service. Ple ase
contact AOL if you are not sure.
T o set up your router:
Step 1 Log into the W eb-ba sed configuration (192.168.0.1) a nd configure the W AN
side to use PPPoE.
Step 2 Enter your screen na me followed by @aol.com f or the user na me. Enter your
AOL pa ssword in the pa ssword box.
Step 3 Y ou will have to set the MTU to 1400. AOL DSL does not allow for anything
higher than 1400.
Step 4 Apply settings.
Step 5 Recycle the power to the modem for 1 minute a nd then re cycle power to the
router. Allow 1 to 2 minutes to connect.
If you connect to the Internet with a different Internet Service Provider and wa nt to use
the AOL software, you ca n do that without configuring the router’s firewall settings.
Y ou need to configure the AOL software to connect using TCP/IP.
Go to http://www.aol.com for more specific configuration information of their software.
114
Frequently Asked Question s (continued)
I have two DI-824VUP Routers, how can I set them up to work with
each other?
Step 1 Log into the web based
configuration of the router by typing in
the IP address of the router (default:
192.168.0.1) in your web browser. By
default the userna me is admin and there
is no password.
Step 2 Click the VPN button on the left
column, select the checkbox to Enable
the VPN, and then in the box next to Max.
number of tunnels, enter the maximum
numbers of VPN tunnels that you would
like to have connected.
+
Step 3In the space provided, enter the
Tunnel Na me for ID number 1, select IKE,
and then click More.
115
Frequently Asked Question s (continued)
I have two DI-824VUP Routers, how can I set them up to work with
each other?(continued)
Step 4 In the Local Subnet and Local
Netmask fields enter the network
identifier for the local
and the corresponding subnet ma s k.
Step 5 In the Remote Subnet and
Remote Netmask fields enter the
network identifier for the remote DI824VUP´s LAN a nd the corresponding
subnet mask.
DI-824VUP´s LAN
Step 6 In the Remote Gateway field
enter the WAN IP address of the remote
DI-824VUP and in the Preshare Key
field, enter a key which must be exa ctly
the same as the Preshare Key that is
configured on the remote DI-824VUP
Step 7 Click Apply .
.
116
Frequently Asked Questions (continued)
I have two DI-824VUP Routers, how can I set them up to work with
each other? (continued)
Step 8 The device will restart. Click on
the Continue button.
Step 9 Click on Select IKE Proposal.
Step 10 Enter a name f or proposal ID
number 1 and select Group 1, 2, or 5
from the DH Group dropdown menu.
117
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