Dish Network 512 User Manual

Contents

Safety Instructions..........................................................................iii

Chapter 1 - Introduction ..................................................................1

Welcome! ..................................... ....................... ................... ...............1

About this Receiver ..............................................................................2

Overview ................................ ...................... ....................... ..................2

Getting Started .....................................................................................4

Quick Tour of Basic Features ...............................................................5

Quick Tour of the Menus ......................................................................7

Quick Tour of Digital Video Recorder Features ..................................12

Quick Tour of Watching One Program While Recording Others ........16

Quick Tour of Picture-in-Picture (PIP) ................................................17

Satellite Television .............. ................................................... .... .........18

Satellite Signal Quality .............. ... .... ... ................................................18

Chapter 2 - Receiver Description and Installation...................... 19

Receiver Front Panel ..........................................................................19

Receiver Back Panel ..........................................................................20

Remote Controls .................................................................................21

Connecting the Receiver to Your Nearby TV .....................................24

Programming the Recover Button ................................ ... ... ... .... ... ... ...26

Changing the TV1 Output Channel ....................................................27

Connecting the Receiver to the Phone Line .......................................27

Connecting the Receiver to a Dish Antenna System ..........................29

Optional - Connecting VCRs to the System .......................................31

Optional - Connecting to an Over-the-Air Antenna or Cable ..............31

Optimize Your Remote Controls .........................................................32

Setting Up TV1 to Operate in UHF Pro ..............................................34

Setting Up TV1 to Operate in IR (default) ...........................................35

Chapter 3 - Using the System....................................................... 37

Using the Two Satellite Tuners .............. ... ... .... ...................................37

Using the Remote Control ..................................................................38

Using the Menus .................................................................................43

Using Text Fields ................................................................................47

Changing Channels ............................................................................48

Using the Program Guide ......... .................................................... ... .. 48

Displaying Program Information .........................................................50

Using Favorites Lists ..........................................................................52

Using Timers ......................................................................................54

Watching One Program While Recording Another .............................62

Using More DVR Features .................................................... .... ...... ...64

Using Themes and Search................................................................. 71

Using Locks ........................................................................................74

Page i

Contents

Personal Identification Numbers ..... ... .... ... ... ... ....... ... ... ... .... ... ... ... ... ....81

Using Caller ID ...................................................................................81

Resetting Receiver to Factory Default Settings ..................................82

Changing Audio Languages for Programs ..........................................83

Receiver Updates ...............................................................................84

Control Other Devices with the Remote Control................................. 85

Testing the System .............................................................................95

Chapter 4 - Reference.....................................................................97

Troubleshooting Tables ......................................................................97

Device Codes ....................................................................................109

Appendix ......................................................................................115

Limited Warranty ...............................................................................115

What the Warranty Covers ........................... ................... .................. 115

What the Warranty Does Not Cover .................................................115

Residential Customer Agreement .....................................................116

Staying Legal ............................... ... ... .... ...........................................124

FCC Compliance ....................... ................................................... ... ..124

Radio Interference ............................................................................125

Signal Strength Present at the Television .................................... ... ..125

Connecting to an Over-the-Air Antenna ....................................... .....125

Index ..............................................................................................127

Page ii

Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.

9. Connect the power plug to an outlet having a safety ground connection. Do not
defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding-type plug has
two blades and a third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.

10. The power plug must be readily accessible so that the equipment can be easily
disconnected from the AC power.

11. The receiver is still connected to the AC power whenever it is plugged in to a
live power outlet, even if the receiver is turned off using the buttons on the
remote control or the front panel.

12. Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.

13. Use only attachments/accessories specified by the manufacturer. The use of
accessories or attachments not recommended by the receiver manufacturer will
void the Limited Warranty.

14. Unplug this apparatus during lightning storms or when unused for long periods
of time.

15. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as the power supply cord or plug
is damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.

Apparatus shall not be exposed to dripping or splashing and no
objects filled with liquids, such as vases, shall be placed on the
apparatus.

Note to Satellite TV System Installer: This reminder is provided to call the

satellite TV system installer’s attention to Article 820-40 of the National Electrical
Code (NEC) that provides guidelines for proper grounding and, in particular,

specifies that the cable ground shall be connected to the grounding system of the
building as close to the point of cable entry as practical (see the illustration).

Page iii

Safety

Ground Clamps

Ground Clamp

Electric Service Equipment

Power Service Grounding
Electrode System

Satellite Dish

Grounding Conductors

Antenna Discharge
Unit

(NEC Art. 250, Part H)

(NEC Section 810-21)

Coaxial Cable
from Satellite Dish

Safety Tips

• Unplug the receiver from the AC power outlet before cleaning.

• Always handle the satellite receiver carefully. Excessive shock and vibration
can damage the hard drive.

•Do not place the receiver in an enclosure such as a cabinet without proper
ventilation. Do not stack the receiver on top of or below other electronic
devices as this can cause heat build-up and vibration.

•Do not install the receiver in any area where the temperature can be less than
40°F or more than 113°F. If the receiver is cold to the touch, do not plug it in
immediately. Let it sit unplugged at room temperature for at least 45 minutes
before plugging it in.

• Operate the receiver using only the power source type indicated on the marking
label. Unplug the receiver power cord by gripping the power plug, not the cord.

•Do not overload wall outlets or extension cords, as this can result in a risk of
fire or electrical shock.

• Never insert objects of any kind into the receiver through openings, as the
objects may touch dangerous voltage points or short out parts. This could cause
fire or electrical shock.

• Ensure that the outdoor parts of the antenna system are grounded in accordance
with local, state, federal, and National Electrical Code (NEC) requirements.

•Do not locate the antenna near overhead light or power circuits, or where it can
fall into such power lines or circuits. When installing the antenna, take extreme
care to avoid touching such power lines or circuits, as contact with them can be
fatal.

•Do not attempt to service the receiver yourself, as opening or removing covers
may expose you to dangerous voltage, and will void the Limited Warranty.
Refer all servicing to authorized service personnel.

• Use an outlet that contains surge suppression or ground fault protection. For
added protection during a lightning storm, or when the receiver is left
unattended and unused for long periods of time, unplug the power cord from
the wall outlet, disconnect the lines between the receiver and the antenna, and
disconnect the telephone line. This will provide some protection against
damage caused by lightning or power line surges.

On some TVs, the presence of fixed images for extended periods of time
may cause them to be permanently imprinted on the screen. Consult your
TV user guide for information on whether this is a problem for your TV,
what operating/viewing restrictions apply to avoid this problem, and
associated TV warranty coverage.

Page iv

Chapter 1

Introduction

Congratulations on choosing DISH Network. You are about to experien ce
the excitement and convenience of Direct Broadcast Satellite (DBS) service,
which delivers the very best picture and sound quality. DISH Network
consistently provides state-of-the-art products and satellite-delivered
services — with high performance, ease of operation, and a wide variety
of entertainment options.

Welcome!

You’re about to enjoy a Digital Video Recorder!

This satellite receiver lets you decide how you watch TV. You can record and
play back audio and video with full digital quality. You can pause a live
program and not miss any of the action or you can record a program to watch
later, without a VCR.

Important Information About This Receiver

• Always handle the satellite receiver carefully.
A void excessive shock and vibration at all times as
this can damage the internal hard drive.

• If you have the receiver turned on and need to
move it, be sure to unplug the receiver and let it sit
for at least 30 seconds before moving it.

• Do not install the receiver in any area where the
temperature can be less than 40°F or more than
113°F while the unit is operating.

• If the receiver is cold to the touch, do not plug it in
immediately. Let it sit unplugged at room
temperature for at least 45 minutes before
plugging it in.

• Avoid installing the receiver above, on top of, or
underneath another electronic device (such as an
audio receiver), as this can cause heat build-up
and vibration.

Page 1

Chapter 1

Tip: In the margins
of pages through­out this guide are
tips and other
information to
make using your
satellite receiver
easy and fun.

Introduction

About this Receiver

Your DISH Network satellite receiver has features that make watching TV
more exciting. Along with the integrated digital video recording (DVR)
functions, you are about to discover new ways to make programming
choices.

Remote Controls

Two remote controls coan be used with your receiver:

• An Infrared (IR) remote control is included with your receiver. It
controls programming for a nearby TV and is labeled with a green
number 1, which matches similar markings on the receiver output
connections and the menus displayed for the nearby TV.

• An optional IR/Ultra-High Frequency Pro (UHF Pro) remote
control is also available separately to control programming through
walls, floors and other obstructions, for example, when your
receiver is installed in a different room than your TV.

Page 2

Overview

Before you use your satellite receiver, you need to install the system or

have it installed by a professional technician. For a professional installation,
please call the Customer Service Center at 1-800-333-DISH (3474). If you
install the system yourself, use the diagrams and instructions in Chapter 2.

A vital part of the installation is to set up the receiver to get
the latest software from the satellite. Afer you install a new
system correctly , following the instructions in Chapter 2, then
your receiver will automatically install this software.

For information on the receiver and its installation, read Chapter 2,
Receiver Description and Installation beginning on page 19.

For information on any specific feature or function, read Chapter 3, Using
The System beginning on page 37.

If you have a problem operating the system or receive an error message, use
the Troubleshooting Tables beginning on page 97.

Conventions

To make it easy for you to use this guide, we use the following conventions.

• The names of remote control buttons are all uppercase.
For Example: Press the SAT button.

• Menus and options that appear on the TV screen are in bold type.
For Example: Open the

• Select means to move the highlight to an on-screen option or choice
in a list and press the SELECT button on the remote control.
For Example: Select the

• Button sequences are shown in this convention: [button name or

Program Guide.

Locks option.

number]-[button name or number]-[button name or number].
For Example: Press MENU-6-1-3 on your remote control to
display the

• Connections on the back of the receiver are in small capital letters.

For Example: S

• Where this guide mentions nearby TV, it refers to any TV directly
connected to the receiver’s TV1 outputs. A nearby TV receives the
menus and satellite programming from the receiver’s TV1 outputs
and is connected using coaxial or audio/video cables.

• Where this guide mentions remote TV, it refers to (a) cable-ready
TV(s) located away from the receiver. An IR/UHF Pro remote
controls the satellite receiver and its menus and programming are
delivered through your coaxial cable.

• Where this guide mentions remote control, it refers to either the
included IR remote control used when viewing a nearby TV or an
optional IR/UHF Pro remote control, which can be used to control
the receiver from a different room. If a specific remote control must
be used, this guide will refer directly to it.

Fixed Images

Overview

System Information screen.

ATELLITE IN

On some TVs, the presence of fixed images for extended
periods of time may cause them to be permanently imprinted
on the screen. Consult your TV’s user guide for information
on whether this is a problem for your TV’s display, what
operating/viewing restrictions apply to avoid this problem,
and any associated TV warranty coverage.

DISH Network Logo

Whenever the receiver’s TV1 output(s) are turned off using the
remote control or front-panel POWER buttons, you will see
the DISH Network logo moving around on your TV screen.
This feature is included with your receiver to assure you that
the connections between your receiver and TV(s) are not lost.
Press the POWER or SELECT button on the remote control
to resume watching satellite TV programming.

Note: This logo is displayed using the TV1 video outputs, except for the

CH 3–4 OUT. TV(s) connected using CH 3–4 OUT will not display this.

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Chapter 1

Tip: The IR remote
control is used to
control TV1 menus
and programming
on a nearby TV. An
optional IR/UHF
Pro remote can be
used to control the
receiver from
another room.

Introduction

Getting Started

After your system has been installed, order and watch your programming
using the following steps:

Step 1: Ordering Your Programming

1. Using a remote control, press SAT and then press the top
POWER button to turn on the receiver. Make sure the TV is

also on.

2. Press GUIDE.

You will see that some channels in the

Program Guide appear

in white. These channels can be viewed immediately. However, many
channels will be in red. You cannot view these channels until you order
their programming.

3. Press the SYSTEM INFO button on the receiver front panel to display
the

System Info screen.

Note: The following screen is for example only. Be sure to use the

numbers on the

System Info screen displayed on your own TV.

4. Call the Customer Service Center at 1-800-333-DISH (3474). A
customer service representative will help you start DISH Network
programming on your system and will di scuss the various programming
packages available.

Page 4

5. Choose a package and the representative will authorize your
programming.

6. Press SELECT to close the

System Info screen.

7. Wait a few minutes and the channels you purchased will turn from red
to white, and can now be viewed.

Step 2: Finding Programs to Watch

Tip: The Program
Guide provides a
complete listing of
all programs avail­able on all chan­nels, including
those that are not in
your subscription
(these channels
have red back­grounds).

1. Press the GUIDE button.

Quick Tour of Basic Features

2. When the

Program Guide opens, use the UP or

DOWN ARROW to view information on other

channels. Press the PAGE UP and PAGE DOWN
buttons to move you quickly through the

. The channels for the programming you ordered

Guide

Program

should be shown in white and are available for viewing.
After you have highlighted a current program in the

Program Guide, press SELECT to watch it.

Quick Tour of Basic Features

This tour guides you quickly through a number of basic satellite receiver
features accessible directly from the remote control without using menus.
For more detailed information about each feature, see Chapter 3, Using the
System.

1. Make sure the TV is on.

2. Press the UP or DOWN ARROW button on your

remote control to change channels.

3. Press the RECALL button to go back to the last channel

you watched.

4. Press the THEMES (LEFT ARROW) button to open the

Themes and Search menu. This menu allows you to

search for programming by thematic categories (for
example, movies, sports, and more) or by one or more key
words used in the descriptive programming information.

5. Select

Sports to see a list of sporting events.

6. Press the VIEW LIVE TV button to return to watching

the program in progress.

7. Press the INFO button to see information about the program.

Note: The first time you press the INFO button, the

background of the screen of information is transparent. Press
the INFO button again to make the background of the

Page 5

Chapter 1

Introduction

information screen opaque (solid). When you press the INFO button a
third time, the information screen is closed.

8. Press the CANCEL button to return to watching the program.

9. Press the BROWSE (RIGHT ARROW) button to open the

Browse Banner. The Browse Banner shows informat ion

on a program you’re watching at the top, and information on
two other programs at the bottom of the TV screen.

Page 6

10. Press the UP or DOWN ARROW button to
change the channel information you see at the
bottom of the TV screen.

11. Press the RIGHT ARROW button to highlight
the program coming on next at the bottom. Press
the LEFT ARROW button to go back to the
program on now.

12. Press the VIEW LIVE TV button to clear the

Banner

from the screen and return to watching the program

Browse

in progress. Press SELECT to change to the highlighted
channel.

Quick Tour of the Menus

Tip: An IR remote
is used to control
menus and satellite
programming on a
nearby TV. An
optional IR/UHF
Pro remote can be
used to control
your receiver from
another room.

This tour guides you quickly through the basic features available through

Main Menu. See Chapter 3, Using the System for more information

the
about these and other features.

Note: The menu buttons that are grayed out indicate that while the features

are not yet available on this system, they may become available with future
software upgrades.

Quick Tour of the Menus

1. Press the remote control MENU button to open the

Menu

.

2. Press the 1 button to select the

Main Menu. This opens the Program Guide on the TV screen.

Program Guide option on the

Main

You can use the

Program Guide to find and select a program to watch.

For now, though, go on with this tour.

3. Press the MENU button to go back to the

4. Press the 2 button to select the

Main Menu. This menu allows you to search for

the

Themes and Search option on

Main Menu.

programming by themes (movies, sports, etc.) or by key words
used in the program information.

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Chapter 1

Introduction

5. Press the MENU button to go back to the Main Menu.

6. Press the 3 button to select the

Customer option. This menu

provides convenient access to your DISH Network account to
review your statement, pay your bill, upgrade programming, and
more.

7. Press the 0 button to go back to the

8. Press the 4 button to select the

Main Menu.

Dish Home option. You can

order channels, check the news and weather, and even play
games.

Page 8

9. Press the MENU button to go back to the Main Menu.

Quick Tour of the Menus

10. Press the 5 button to select the

. This menu allows you to apply password-protected

Menu

Locks option on the Main

locks on programming based on rating, or even on a channel­by-channel basis.

11. Press MENU to go back to the

12. Press the 6 button to select the

Main Menu. Use this menu to set up the system the way you

Main Menu.

System Setup option on the

want.

Page 9

Chapter 1

Introduction

13. Press MENU to go back to the Main Menu.

14. Press the 7 button to select the

. This menu is used for creating and changing timers

Menu

Timers option on the Main

used to trigger automatic channel changes, reminders, or DVR
recordings.

15. Press MENU to go back to the

16. Press the 8 button to open the

Main Menu.

Preferences menu. This menu

allows you to set up your receiver to make it more convenient
to use.

Page 10

17. Press 3 to open the Favorites menu. This menu allows you to

set up lists of your favorite channels to make finding what you
want to watch easier.

Quick Tour of the Menus

18. Press MENU to go back to the

19. Press the VIEW LIVE TV button to return to watching the

program in progress.

Main Menu.

Page 11

Chapter 1

Tip: You can
pause a live pro­gram to answer
the phone or get
a snack!

Introduction

Quick Tour of Digital Video Recorder Features

DVR features let you have fun with live TV because they put you in control.
Is someone at the door or on the phone? Just press PAUSE on the remote.
When you are ready to start watching the program again, press PLAY. You
will start up right where you left off without missing a minute of the
program. The following tour gives you an overview of the DVR features of
your DISH Network satellite TV receiver. For instructions on specific
functions, see Chapter 3, Using the System.

1. Watch a program for just a few minutes.

2. Press the PAUSE button to pause the program.

Note: The status bar at the bottom of your screen shows how

long the program has been paused. Yo u can pause a live
program for up to two hours.

On some TVs, the presence of fixed images for extended
periods of time may cause them to be permanently
imprinted on the screen. Consult your TV user guide for
information on whether this is a problem for your TV,
what operating/viewing restrictions apply to avoid this
problem, and associated TV warranty coverage.

Page 12

3. Press the PLAY button to watch the program from the point
where you paused it.

4. Press the VIEW LIVE TV button to return right away to
viewing the program in progress.

5. Press the SKIP BACK button to skip back about ten
seconds in the program.

Quick Tour of Digital Video Recorder Features

6. Press the PAUSE button and then press the BACK button to
reverse the program in slow motion. Press the BACK button
once to reverse the program 1/4 the speed as normal play.
Press the BACK button twice to reverse at normal speed. As
you press the BACK button repeatedly, the program reverses
faster with each press up to its fastest speed.

7. Press PLAY.

8. Press the SKIP FWD button to skip ahead about 30 seconds
in the play back.

Note: You cannot skip ahead if you are watching live TV.

Page 13

Chapter 1

Tip: The receiver
has features that let
you decide how to
watch TV!

Introduction

9. Press the PAUSE button and then press the FWD button to

forward the program in slow motion. When you press the
FWD button once the program advances at 1/15 the speed
of normal play. Press the FWD button twice to forward at
1/4 as fast as normal play. Press the FWD button thr ee times
to play the program at normal speed. As you press the FWD
button repeatedly, the program advances faster up to its
fastest speed.

10. Press the VIEW LIVE TV button to return right away to watching the

program in progress.

11. Press the RECORD button to start recording the program

right now.

12. When the

OK to start recording now. See page 56 for an explanation of

Record Remainder of this Event displays, select

the recording options.

13. Select

OK to start recording the program. Notice the receiver’s front

panel RECORDING light turns on.

Page 14

14. If you want to end the recording right away, press the STOP

button. This stops the receiver from recording the program.
Notice the receiver’s front panel RECORDING light turns

off.

Quick Tour of Digital Video Recorder Features

15. Now, if you want to take the time, use the Program Guide to find
another program set to start in the next few minutes.

Note: Start watching the program when it starts. Watch the program for

a few minutes.

16. Press the BACK button to reverse the program.

Note: Let the program reverse all the way to its start.

17. Press the DVR button. This opens the

DVR Events menu on

the TV screen.

18. Use the remote control arrow buttons to
highlight an event on the

DVR Events

menu (it’s OK to highlight an event
you’re currently recording).

19. Press the remote control SELECT button to select the
event you highlighted. This opens a menu of info about
that event.

20. Press VIEW LIVE TV to return right away to watching the
program in progress.

Page 15

Chapter 1

Introduction

Quick Tour of Watching One Program While
Recording Others

The steps below show one of many ways to watch one program while
recording another.

1. Press GUIDE to open the

you want to watch now.

2. Press SELECT to watch that program.

3. Press the RECORD button.

4. Select

5. Press GUIDE on the remote. Use the

6. Press RECORD and select

7. Press DVR on the remote control. The

OK.

program that you want to watch now. Select that program. You are now
watching one program while recording another.

are now recording two programs at the same time.

You should see the two programs that are recording indicated by the red
dot next to the listings.

Program Guide. Find a program

Program Guide to find another

OK when the pop-up message displays. Y ou

DVR Events screen will open.

Page 16

8. Select a program that you recorded in an earlier quick tour (that is, one
that is not recording now), and then select

9. You should now be watching a pre-recorded program while the receiver
is recording the other two events (programs).

Start.

Quick Tour of Picture-in-Picture (PIP)

Quick Tour of Picture-in-Picture (PIP)

Your DISH Network receiver allows you to watch two different programs at the
same time using Picture-in-Picture (PIP).

1. Press PIP. The PIP window will open. The program in the

small box will be whatever is playing on the last channel you
watched on that tuner.

2. Press the SWAP button on the remote control. The channel that was in

the PIP window will now be displayed full screen.

3. Press GUIDE on the remote. Use the

that you want to watch now. Select that program.

4. This new program will be displayed full screen.

5. Press SWAP to go back to watching your original

program full screen and put this new program in the
PIP window.

6. Press the PIP button again to make the PIP window larger.

Program Guide to find a program

7. Press the POSITION button to move the PIP window around

on the TV screen..

8. Press the PIP button again to close the PIP window.

Page 17

Chapter 1

Tip: If you lose
your picture, it’s
most likely due
to heavy rain,
snow, or the
build-up of snow
on your dish.

Introduction

Satellite Television

Satellite television uses satellites in a stationary orbit over the Earth to
deliver television and audio programming. This type of orbit enables the
satellites to stay aligned over one place on the surface of the Earth. Once the
satellite dish is aimed at the satellite, the dish does not have to move.

Satellite Signal Quality

Rain and Snow Fade

Heavy rain, snow, or cloud cover can block the satellite signal, which can
interrupt your programming service. By aiming the satellite dish to get the
strongest signal during installation, you can help prevent rain and snow
from interrupting the signal. Your service will return after the weather
condition has passed.

Solar Interference

T wice a year , the sun moves to a position behind the DISH Network satellite
as it orbits the Earth. The exact time of the year that this occurs varies,
depending on the location, but it is near the beginning of spring and again
near the beginning of autumn. The period of solar interference lasts for a
few minutes at about the same time everyday for a few days during the
spring and autumn, so do not be alarmed when it happens.

This is an unavoidable natural event for all television involving the use of
satellites and has an adverse effect on many program providers. During
these brief periods, you will not be able to see programs on DISH Network.
Once the sun has moved from behind the satellite, the programs will
reappear.

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Chapter 2

Receiver Description and Installation

Receiver Front Panel

Smart Card Door

Behind this door is a slot for a future smart card. No smart card is included with
this receiver.

Arrow Buttons

Y ou can use the ARROW buttons to change satellite channels displayed on your
TV. From within a menu, use these buttons to move the highlight up or down.

Indicators

• TV1 Power - The green light indicates that the receiver is providing
programming to your TV through the rear-panel

•

Recording - The red light indicates that the DVR is recording an event.

Buttons

The buttons on the receiver give you some control of the receiver. However,
most of the time you will want to use the remote control that came with your
receiver.

System Info - Displays the receiver’s System Info screen on your TV.

•

•

Menu - Displays the Main Menu. After you press this button, use the

ARROWS and SELECT buttons to navigate through the menus.

•

Arrows/Select - Use the ARROWS and SELECT the same way as the

ARROW and

Power - Press the POWER button to turn satellite programming on or off

•
to your TV.

IR Sensor

The INFRARED (IR) SENSOR receives IR signals from the remote control.

Select buttons on the remote control.

TV1 output connections.

Page 19

Chapter 2

Tip: The six coaxial
connections on the
back of your
receiver are color
coded to make the
connectors easy to
identify. Inside the
front cover of this
guide are stickers
that are color
coded the same
way as the coaxial
connections. See
the installation
instructions
starting on p age 24
for information on
how to use the
stickers that go on
the coaxial cables.

Receiver Description and Installation

Receiver Back Panel

The receiver connections on the back panel are arranged in three groups:

•

TV1 Connections - Use these connections with your TV.

•

TV2 Connections - Do not try to use these connections with your TV.

•

Other Connections - Use these connections with the dish antenna, UHF

remote-control antenna, and telephone line.

TV1 Connections

The following connections provide the menu displays and programming to your
TV.

TV CH 3–4 Out

The TV CH 3–4 connection provides good quality video and
mono (non-stereo) audio to your nearby TV. Use a coaxial
cable to make this connection. The
color-coded white.

RCA Out

The RCA audio/video outputs provide high-quality picture and full
stereo sound to your nearby TV (if your TV has these connections).
Use RCA-type cables to make this connection. If the TV has only
one (monophonic) input for this type of audio, connect it to the right
(R) phono-plug audio output port on back of the satellite receiver.

TV CH 3–4 connection is

Page 20

S-Video Out

The S-VIDEO connection provides the highest quality standard­definition video signal to your nearby TV (if your TV has this
input connection). Use an S-Video cable to make the connection.
If you use this back panel output for video between the receiver
and your TV, you must still connect the audio using the

(RCA) A

UDIO LEFT/RIGHT OUTPUTS and Phono Plug (RCA-type)

cables, as shown above.

PHONO

Tip: If you connect
a cable to the TV/
Antenna In port,
attach the black
cable sticker to the
cable near where it
attaches to the
receiver. The
stickers are
located inside the
front cover of this
guide.

Other Connections

TV Antenna/Cable In

The TV ANTENNA/CABLE IN is used if you want the satellite
receiver to connect the tuner of the nearby TV to an over-the-air
antenna or cable-TV distribution system when the satellite
receiver is turned off or when using the TV/VIDEO button on
the remote control. Use a coaxial cable to make this connection
to an over-the-air (OTA) antenna or cable-TV system. The

NTENNA/CABLE IN connection is color-coded black. Your TV

A

must be connected to the

CHANNEL 3-4 output to use this feature.

TV

TV2 Connections

Do not use any TV2 connections to connect to your TV. These connections are
inactive.

Satellite In

The SATELLITE IN connections are used to
receive satellite TV signals from the dish
antenna. The connection is made using
RG-6 coaxial cable. The
connections are color-coded blue.

SATELLITE IN

Remote Controls

Note: Both SATELLITE IN connections must be used for proper operation of this

dual-tuner receiver. You may use a DISH Pro Plus input-signal separator.

Remote Antenna (for optional accessory)

The REMOTE ANTENNA port receives UHF Pro signals
from an optional IR/UHF Pro remote control so that it can
control menus and programming from another room.
Connect this antenna here, and place it so that it does not
touch anything. If you do not connect the antenna, you
cannot use a UHF-enabled remote to control the receiver’s
menus and programming. The

REMOTE ANTENNA port is color-coded green.

Telephone Jack

The TELEPHONE JACK is used to connect the receiver to an
active telephone line. Use a standard RJ-11 telephone cable
assembly to make the connection. You must keep the receiver
connected to an active telephone line. Otherwise, you may not
be able to order pay-per-view programs, use all of the DISH
Interactive features, or access other customer services from DISH Network.

Remote Controls

Remote controls give you easy access to all the features of your satellite
receiver. You can set up a DISH Network four-component remote to control the

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Chapter 2

Receiver Description and Installation

satellite receiver and as many as three other devices. These devices can be your
TV, a VCR or DVD player, and a third device (an audio system or a second TV).

Types of Remote Controls

Remote Control (IR silver or IR
green)

uses infrared, line-of-sight

signals to control the receiver.
IR light signals travel relatively short

distances (40 feet or less), and cannot
go through walls or other solid
objects. You must point the remote
control directly at the device, with no
objects blocking the line of sight.

This remote also uses IR signals to
control other devices that the remote
is programmed to control. You must
point the remote control directly at
these devices, with no objects
blocking the lines of sight to them.

This remote control may be identified
by a blank silver key or the green
number 1 at the bottom of the remote.

OPTIONAL ACCESSORY: Remote
Control (IR/UHF-Pro)

uses UHF Pro
radio-frequency signals to control the
receiver from a remote location or
through walls or other obstructions.

UHF Pro signals travel longer
distances and can pass through walls,
the floor, and other solid objects. To
use the UHF Pro remote, for example
to control the receiver from another
room, you must first attach the UHF
remote-control antenna to the receiver
back-panel connector (see page 23).

The UHF Pro remote uses IR signals
to control other devices that the
remote is programmed to control. Y ou
must point the remote control directly
at these devices, with no objects
blocking the lines of sight to them.

This remote control may be identified
by the UHF Pro logo on the key at the
bottom of the remote.

Page 22

Batteries

The remote controls come with AAA-size batteries, which need to be installed
when you first receive your system. When you replace old batteries, you should
replace all of the batteries. Use batteries of the same kind, for example alkaline
or lithium, and don’t mix batteries of different types or kinds. Lithium batteries
last longer than alkaline.

Installing or Changing the Batteries

1. Press down on the battery cover’s top latch and slide the
cover off.

2. If you are changing the batteries, take out all of the old
batteries.

3. Put the new batteries in. Make sure you match the plus
(“+”) ends with the plus markings on the battery case.

4. Slide the battery cover back into place.

Remote Controls

Low Battery Warning

When you see a low-battery warning message below the Program Banner, the
batteries in your remote control are weak and need to be replaced.

Attach a UHF Antenna (for optional accessory)

You need to attach the UHF remote control antenna to
the receiver’s back panel
want to use an optional IR/UHF Pro remote control.

Note: Be sure to position this antenna straight up so you can use the remote

control from as far away as possible. Don’t let the antenna mast touch anything.

REMOTE ANTENNA input if you

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Chapter 2

Receiver Description and Installation

Attention: If your optional DISH Network UHF Pro remote

control isn’t working very well from far away, you may be
experiencing interference from objects near your receiver. To
improve the remote control’s range, try any or all of the
following:

• Place the receiver higher than all of the other equipment in your

• Provide space behind and above the receiver so that the UHF

• Place the UHF antenna outside the entertainment center by

• Try moving the receiver and/or antenna to another location.

• Move all nearby over-the-air antennas away from the UHF

• Attach a UHF-signal attenuator as described on page 33.

Connecting the Receiver to Your Nearby TV

entertainment center. Place nothing above the entertainment
center.

antenna can be installed and positioned straight up. If this is not
possible, you can tilt the UHF antenna at about a 30° angle.

using a coaxial cable to connect the antenna to the receiver.

remote antenna. Do not place any antennas on your receiver.

This section describes how to connect receiver TV 1 output port(s) to a nearby
TV. The easiest way to connect the receiver to the TV is using coaxial cable
connections, but you may also use the composite

RCA or S-Video outputs.

Coaxial Cable Connections

Page 24

1. Connect a coaxial cable from the CH 3-4 output on the receiver to a nearby
TV’s tuner port.

2. Place the white
the receiver (see the picture on the next page in the margin).

CH 3-4 sticker on the cable near where the cable connects to

Connecting the Receiver to Your Nearby TV

3. Plug in the power cord for the receiver.

4. Turn on the receiver with the front-panel power button and make sure the

green TV1 power indicator is lit.

5. Turn on the nearby TV.

6. Tune the TV to channel 3.

7. You should see the

8. If you do not see the

Note: If you want to change the channel that the CH 3-4 port provides to

Point Dish screen.

Point Dish screen, tune the TV to channel 4.

your TV, see Changing the TV1 Output Channel on page 27.

9. If desired to remind you of which TV channel (3 or 4) to tune to watch
satellite programming, place one of the channel stickers (3 or 4) near or on
your TV. The stickers are located in the inside front cover of this guide.

RCA and S-Video Connections (TV1)

1. Connect one of the following video cables:

• RCA-type video cable (yellow) from the receiver TV1 output ports to

your TV’s

S-VIDEO cable from the receiver TV1 output to your TV’ s S-VIDEO input.

•

2. Connect the stereo
output ports to your TV’ s audio inputs. If the TV has onl y one (mono) input
for this type of audio, connect it to the right (R) phono-plug (RCA-type)
audio output on the satellite receiver.

3. Make sure your TV is on and set to receive TV from the correct audio and
video inputs. Refer to the instructions that came with your TV.

RCA video input connector.

RCA audio cables (red and white) from the receiver TV1

4. Plug in the power cord for the receiver.

5. Turn on the receiver with the front-panel power button and make sure the
green TV1 power indicator is lit.

6. You should see the

Point Dish screen.

Confirm Remote Control Operation

After your TV has been connected to a TV1 output using one of the methods
described above, you can do the following to confirm that the supplied DISH
Network IR remote controls the satellite receiver:

1. Make sure that fresh batteries are installed properly in the IR remote
control.

2. Press the SAT button to put the IR remote control in SAT mode to control
the satellite receiver.

3. Use the remote control arrow buttons to move around the
screen. If you are able to move around in the Point Dish screen, then you
have confirmed that the remote is controlling the receiver.

Point Dish

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Chapter 2

Receiver Description and Installation

Confirming IR/UHF Pro Remote Control Operation

After any remote TV(s) have been connected to the receiver, do the following to
make sure an IR/UHF Pro remote can control the receiver from another room:

1. Press the SAT button to put the UHF Pro remote control in SAT mode to

control the satellite receiver.

2. From a remote TV, use the UHF Pro remote’s arrow keys to move around

Point Dish screen. If you are able to move around in the Point Dish

the
screen, you confirmed that the UHF Pro remote is controlling the receiver.

Programming the Recover Button for Your TV

Now the RECOVER button can be programmed to tune your TV back to the
channel (3 or 4) showing your satellite receiver’s programming.

1. Program your remote control to control your TV, using the instructions in
Control Other Devices with the Remote Controls on page 85.

2. Press and hold the TV mode button until all the other mode buttons light up,
and then release the button. The TV mode button begins to flash.

3. Press the STAR (*) button.

4. Enter the selected three-digit channel number. For example, if your remote
TV is set to use channel 3, enter 0-0-3, or to use channel 4, enter 0-0-4.

5. Press the POUND (#) button. The TV mode button flashes three times.

Programming the Recover Button

Y o ur remote controls come equipped with a RECOVER button that helps you if
you accidentally change the channel or video input/source on your TV and
cannot get the video back from your satellite receiver. When you press the
RECOVER button as described on page 42, the remote control sends
commands to your TV to change channels or video inputs to try to return you to
watching satellite programming.

When an optional IR/UHF Pro remote control is shipped from the factory, the
RECOVER button is set up restore satellite TV viewing by tuning your TV first
to channel 3, then to 4, and then to other inputs (see page 42 for details). The
following instructions describe how to remove this programming from the
RECOVER button.

Removing the Recover Button Channel Programming

The following instructions describe how to reset the RECOVER button to the
way it was when the remote was delivered to you from the factory.

Page 26

1. Press and hold the TV mode button until all the other mode buttons
light up, and then release the button. The TV mode button flashes.

2. Press the STAR (*) button.

Changing the TV1 Output Channel

Tip: When you
save the change to
your modulator
output channel,
always remember
to change the
channel on the
nearby TV to
match.

Tip: The channel
stickers are located
inside the front
cover of this guide.

3. Press 0-0-0.

4. Press the POUND (#) button. The TV mode button flashes three

times.

Changing the TV1 Output Channel

The receiver comes preset to use channel 3 for TV1 coaxial output. If you are
experiencing interference on the channels you are using, follow these
instructions to change the channel that

Make sure you are familiar with how to change channels on
your TV and if necessary how to switch your TV between
over-the-air and cable channels. When you change these
receiver output channels, you must also change the
channels on your TV(s) to tune to these channels to view
video from the receiver. See your TV’s user guide for
instructions.

TV1 uses.

1. Press MENU-6-1-5 to open the

2. For the

3. Use the UP and DOWN ARROW buttons to change the modulator channel

4. Select

5. Change the channel on connected TV(s) to match the channel you selected.

6. If desired, to remind you of which TV channel to tune to get satellite

Connecting the Receiver to the Phone Line

You must keep the receiver connected to an active telephone line. Otherwise,
you may not be able to order pay-per-view programs, use all of the DISH Home
Interactive features, or access other customer services from DISH Network.

Modulator Setup screen.

TV 1 Out, highlight the number under Channel.

either

3 or 4.

Done to save the changes.

programming, place a channel sticker near or on your TV to indicate the
correct channel.

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Receiver Description and Installation

Note: You may be able to use a wireless modem jack. However,

this may not support all the features of this receiver, such as Caller ID.
See information on www.dishnetwork.com for compatible modem products.

Note: If you have Digital Subscriber Line (DSL), then you may have to install a

DSL filter between the receiver’s back panel PHONE JACK and the telephone
wall jack to successfully connect with DISH Network. You can obtain such a
filter from your DSL provider or local consumer-electronics parts store.

Phone Line Connection

Run a telephone cable with a standard RJ-11 connector from the receiver’s back
panel Phone jack to an active telephone connection.

Phone System Setup

You must also set up the receiver for your type of telephone system (touch-tone
or rotary/pulse dialing), and set a telephone number prefix, if y ou need to dial a
prefix to make an outside call.

1. Display the

2. Select the

3. Select either the

Prefix
Note: Usually, you need a telephone number prefix only for business

Phone System screen by pressing MENU-6-1-4.

Touch Tone or the Rotary/Pulse option in the Phone Type list.

No Prefix or the Prefix Code option in the Outside Line

list.

installations. For most residential installations, all you need to do is set the
telephone system type. The default setting of
dialing. If this is the case, select the

Save option to save the above setting,

No Prefix will allow correct

and stop there. If you do need to set a prefix, then instead of selecting the

Save option, continue to step 5.

Page 28

4. If you selected the

5. If you selected the

No Prefix option, select Save to finish.
Prefix code option, then the receiver highlights the box

where you must enter the exact numerical sequence you must dial on the
phone to obtain an outside line.

6. After entering this prefix, select the

Save option to save the settings.

Connecting the Receiver to a Dish Antenna System

2

1

Satellite Connections

Tip: Using cable
labels makes it
easy to tell which
cables connect to
the receiver ports.
Inside the front
cover of this guide
are stickers that
are color coded
the same way as
the coaxial
connections.

Connecting the Receiver to a Dish Antenna System

Note: Before you can begin connecting your receiver to your dish antenna, you

must first complete the preceding sections on connecting your TVs to the
receiver. If your dish antenna system has been installed and peaked for
maximum signal strength, then complete the following instructions to connect
the dish antenna system to the receiver.

Note: You will need two available receiver connection ports on your installed

switch or LNBF to complete this installation. If these ports are not available,
you may need to upgrade your system with different or additional equipment.

1. Connect two RG-6 coaxial cables between the

2. Peel off the blue stickers and affix them to the cables close to where they

3. On the IR remote control, press MENU-6-1-1 to display the

4. Select

5. The receiver begins performing the

SATELLITE IN 1 and

SATELLITE IN 2 ports on the receiver’s back panel to two available ports on

either your switch or your LNBF in your existing system. See the wiring
diagrams in Chapter 4 for appropriate receiver connections in your system.

Note: If you are installing your receiver into a system with DISH Pro

LNBFs (and/or switches), you can have as much as 200 feet of cable
between the LNBF and the receiver. However, you must use only RG-6
coaxial cables rated for 950 to 2150 MHz. These cables may say "Swept
tested for 2150 MHz." If you have any doubt about this, ask your DISH
retailer, or look on the container the cable came in. Do not use cable-TV
company cables or cables from other satellite TV systems not rated for 950­2150 MHz. These other cables may cause signal loss. Do not use existing
cables such as RG-59. Always use waterproof F-connectors outdoors.

connect to the

SATELLITE IN 1 and SATELLITE IN 2 connections on the back of

the receiver.

Point Dish/

screen on the nearby TV.

Signal

Check Switch. When an attention screen displays, select Retest.

Check Switch tests. When the receiver

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Chapter 2

Receiver Description and Installation

has finished testing your switch, it displays the Installation Summary
screen.

6. Make sure that the information on the

Installation Summary screen

identifies your system correctly and shows all transponders for all satellites
in your system. Your screen may look different from the example above,
depending on the dish antenna system you are using.

7. Select

8. Select

OK to go to the Point Dish/Signal screen.
Cancel to exit the Point Dish menu. An Attention screen will

appear, asking you if the mounting and positioning of your dish is complete

Locked indication in the Point Dish screen. If your answer is yes,

with a
select Yes. If you answer No, you should realign the dish antenna system.

9. After you select Yes, the receiver will begin downloading and installing a
software upgrade. You will see a Warning that

will now be downloaded into your receiver

Vital program information

. You will also see a status bar

indicating the progress of this upgrade.

10. Once the download of the upgraded software is complete, you will see a
message that your receiver’s memory is being upgraded with the new
software.

11. Do not disturb the receiver while the receiver’s memory is being upgraded.

Note: If you are installing other DISH Pro or DISH Pro Plus receivers, be

sure to run the

Check Switch test on all of them, and allow each of them to

accept the necessary software upgrade(s).

Page 30

12. When the receiver has finished upgrading its memory with the new
software, you should then be watching live video on your TV. Your dish
antenna installation is now complete.

Optional - Connecting VCRs to the System

Optional - Connecting VCRs to the System

The diagram below provides examples of how to connect VCRs to your satellite
TV system. Your particular installation may differ from these examples.

Connecting a VCR to the Nearby TV

1. Connect a coaxial cable from the CH 3-4 OUT output on the receiver to the
nearby VCR’s tuner input port.

2. Connect a coaxial cable from the output on the VCR to the nearby TV’s
tuner input port.

3. Plug in and turn on the nearby VCR and TV.

4. Set the VCR output to Channel 3 or 4, as selected on page 27.

5. Tune the nearby VCR and TV to Channel 3 or 4, as selected on page 27.

6. You can place a
on or near the nearby TV. This sticker will remind you which channel to use
on this TV to watch satellite programming. The stickers are located in the
inside front cover of this guide.

TV1 channel sticker (Channel 3 or 4, as selected in step 5)

Optional - Connecting to an Over-the-Air Antenna or
Cable

If you want to receive channels from an over-the-air antenna or cable in addition
to your satellite receiver programming, connect the over-the-air antenna/cable

into your TV distribution equipment.
For the nearby TV receiving programming from

antenna cable needs to be connected to the

CH 3–4 OUT, the over-the-air

TV ANTENNA/CABLE IN port.

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Chapter 2

Receiver Description and Installation

TV distribution equipment devices may include coax panels, amplifiers or super
home nodes, and are available through many companies.

Optimize Your Remote Controls

Change the Address

When you receive your system, both remote controls and the receiver have been
set to communicate on address 1. However, because UHF signals travel long
distances and go through walls, a neighbor’s UHF Pro remote could control
your receiver by mistake if they are on the same address.

Note: You can also use this procedure to change the Primary Remote Address

for the IR remote control on a nearby TV, if necessary. However, if you are
using a UHF Pro remote to control
change its address.

To handle this situation, you can change the remote address on a UHF Pro
remote control and the receiver as follows:

1. Make sure you turn on the TV to view the screen.

TV1, use the instructions on page 34 to

2. Press the front panel SYSTEM INFO button to display the

System Info

screen.
The

System Info screen shows the Secondary Remote Address.

Write down this address:

3. Press and hold the SAT button on the UHF Pro remote control for

about three seconds, until all of the mode buttons light up, and
then release the SAT button.

4. Use the NUMBER PAD buttons to enter any number between 1 and 16, but

not the one you just wrote down in step 2.
Write down the number you entered:

5. Press the POUND (#) button. If you entered the address correctly,
the SAT mode button will flash three times.

6. Press the RECORD button.

7. Make sure the

System Info screen is the same as the one you entered in step 4. If

Secondary Remote Address you see now on the

it isn’t, the remote is not controlling the receiver.

8. Press the SELECT button to close the

Information

screen.

Important System

Confirming the Remote Control Address

Page 32

1. Press and hold the SAT mode button for three seconds, until all of
the mode buttons light up, and then release the SAT button.

2. Press the POUND (#) button twice. The SAT mode button will
flash the same number of times as the address number (three
flashes means address 3).

Optimize Your Remote Controls

Attach a UHF Attenuator (for optional accessory)

Stray UHF signals can block signals sent from a remote control to the receiver.
Obtain a 10 dB attenuator (you can buy one from a consumer-electronics parts
store).

Note: This will help keep out stray UHF radio signals, but also cut down on

how far away you can use the remote control from the satellite receiver.

1. Take the UHF remote control
antenna off of the receiver’s back
panel UHF Remote Antenna
input.

2. Hand tighten the attenuator onto
the UHF Remote Antenna input.

3. Put the UHF remote control
antenna onto the attenuator.

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Chapter 2

Note: Highlight the
Primary Remote
Address.

Receiver Description and Installation

Setting Up TV1 to Operate in UHF Pro

You can set your receiver to operate TV1 using an optional IR/UHF Pro remote
control (sold separately) by completing the following instructions:

If you set up your receiver to operate tuner using UHF Pro,
any other UHF Pro remotes in the building will interfere with
each other when operated at the same time. This may prevent
remotes from operating the receiver momentarily.

1. Perform the following using an existing remote control:
a. Open the

TV1 UHF Pro Setup screen by pressing MENU-6-1-6 on the

remote control.
b. Select
c. Select
d. Move the highlight to the address for the

Enable from the TV1 UHF Pro Setup screen.

System Info to open the System Information screen.

Primary Remote Address as

shown below.

2. Perform the following steps using the UHF Pro remote that you are going to
use to control TV1:

a. Press and hold the SAT mode button about three seconds, until all the

mode buttons light up, and then release the SAT button. The SAT mode
button begins to blink.

b. Use the NUMBER PAD buttons to enter any number from 1 to 16. The

SAT mode button goes blinks as you enter each digit, then remains lit.

Write down the number you entered:

Page 34

c. Press the POUND (#) button. If you entered the a ddress correctly, the

d. Press the RECORD button.
e. Make sure the

SAT mode button will flash three times.

System Information screen shows that the Primary

Remote Address

indicates UHF Pro and IR, and that this address

matches the number that you wrote down in step b.

Setting Up TV1 to Operate in IR (default)

Setting Up TV1 to Operate in IR (default)

The following instructions describe how to set up TV1 to operate in IR only,
which is the default.

1. Perform the following with an existing linked remote control:
a. Open the

TV1 UHF Pro Setup screen by pressing MENU-6-1-6 on the

remote control.
b. Select
c. Select

Disable from the TV1 UHF Pro Setup screen.
System Info to open the System Information screen.

2. Perform the following with an IR remote control, such as a Remote Control

5.4 (as shown in the writing on the back of the remote), that you intend to
use to control TV1:

a. Press the RECORD button. The
b. Make sure the

Remote Address

System Information screen shows that the Primary

indicates IR.

Done button should be highlighted.

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Chapter 2

Receiver Description and Installation

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Chapter 3

Using the System

Using the Two Satellite Tuners

Your DISH Network satellite receiver includes features that gives you greater
flexibility in how you watch TV. These features are enabled by the receiver’s
use of two satellite TV tuners.

Two T uners

Your receiver delivers the same programming to all of the TVs connected to the
receiver’s outputs, but provides dual-tuner features like Picture-In-Picture (PIP).

Using Picture-In-Picture

Your dual-tuner receiver lets you watch two program at once using PIP. The
following instructions describe how to use PIP:

1. Press the PIP button. The

the screen.

2. Press the POSITION button to move the
the TV screen. Each time you press the POSITION button, the
moves to another screen location.

PIP window displays in the lower-right corner of

PIP window to a new location on

PIP window

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Chapter 3

Tip: The included
remote uses IR to
control the menus
and programming
on a nearby TV. Be
sure to point this
remote control
directly at the front
of your receiver.

Using the System

3. Press the SWAP button. The channel that was shown in the PIP window

will now be shown on the full screen.

Page 38

4. Press the PIP button again to enlarge the

5. Press the PIP button once more to close the

PIP window.

PIP window.

Using the Remote Control

The following section describes how to use the remote control with your
satellite receiver. The remote control must be in SAT mode for the buttons to
control the satellite receiver. You can also use the remote to control your DVD
player, VCR, or other devices. See Control Other Devices with the Remote on
page 85.

SAT Mode Button

Press the SAT mode button to set the remote to SAT mode, to control the
receiver. The SAT mode button’s back light turns ON briefly to show that the
remote is set to SAT mode.

Using the Remote Control

Power Buttons

Press the POWER button to turn your satellite receiver ON or OFF. Press the
TV POWER button below it to turn your TV on or off.

Note: You must program the remote to control your TV for the TV POWER

button to work as described. See page 85 for instructions.

Menu Button

Press the MENU button to open the Main Menu.

Page Up and Page Down (Arrow) Buttons

Press the PAGE UP button or the PAGE DOWN button to move, page by
page, through the

Timers

list, a Search results list, or a list of channels.

Program Guide, a Theme list, a Favorites List, an Event

Mute Button

Press the MUTE button to turn off the TV sound. Press it again to restore the TV
sound.

Note: You must program the remote to control your TV for the MUTE button to

work as described. See page 85 for instructions.

Volume Button

Press the minus (-) side of the VOLUME button to lower the TV volume. Press
the plus (+) side of the VOLUME button to raise the TV volume.

Note: You must program the remote to control your TV for the VOLUME

button to work as described. See page 85 for instructions.

Guide Button

Press the GUIDE button to open the Program Guide. When the Program

is open, press the GUIDE button to switch among Favorites Lists.

Guide

Page 39

Chapter 3

Using the System

TV/Video Button

If you connect the receiver using its back panel TV ANTENNA/CABLE IN

CHANNEL 3-4 connections, use this button to switch the receiver

and

CHANNEL 3-4 coaxcial output between the satellite programming and another

video signal such as cable or over-the-air TV antenna connected to the
receiver’s

TV ANTENNA/CABLE IN.

Arrow Buttons

• Change channels while watching TV - Press the UP and DOWN ARROW

buttons.

• Open the

•Show

• Move around within the

Browse Banner - Press the RIGHT ARROW button.

Themes - Press the LEFT ARROW button.

Program Guide, menus, and Browse Banner -

Press the UP, DOWN, LEFT, and RIGHT ARROW buttons.

• Delete - Press the LEFT ARROW button to delete characters while using

Search. See page 72 for instructions.

Select Button

Press the SELECT button to select the option you have highlighted in a menu.

Recall Button

Press the RECALL button to go back to the last satellite receiver channel you
were watching. Press it again to switch between the last two satellite receiver
channels you were watching.

Page 40

Info Button

• Program information - Press the INFO button for more information when

Using the Remote Control

you watch a program, or when you have the Program Guide, Browse

Banner

, or Themes list open.

• Help - Press the INFO button to see help information when a
appears in a menu.

Help button

View Live TV Button

Press the VIEW LIVE TV button to close all menus and go to watching
programming. Press the VIEW LIVE TV button to briefly display the

Banner

while watching a program.

Program

Cancel Button

Press the CANCEL button to cancel and go back to the previous menu or to
watch a program.

DISH Button

Press the DISH button to go to DISH Home.

Number Pad Buttons

When watching a program or with the Program Guide open, use these buttons
to enter a channel number to change to that channel.

•When the
number of hours. Just enter the number you want to skip ahead (or back),
and then quickly press the RIGHT (or LEFT) ARROW button.

• U se these buttons to enter menu option numbers instead of highlighting the
option and then pressing the SELECT button.

• Use these buttons to enter numbers within a menu:
– Highlight the place where you want to enter the first number, and press

–Use the LEFT or RIGHT ARROW button to move the highlight to the

Program Guide is open, you can skip ahead and then back a

the appropriate number buttons on the remote.

next place where you want to enter a number. When you are done
entering numbers, press SELECT.

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Chapter 3

Using the System

• You can use the letters above the NUMBER PAD buttons while within the

Search menu. For example, when looking for the channel and event times

to watch Rudy Fremmel Presents, you press 7 three times for an R, 8 two
times for a U, 3 one time for a D, and 9 three times for a Y to spell the word
“Rudy” (see Using Themes and Search on page 71).

Star Button

Press the STAR button to:

• Open the

• Backspace without deleting while using the
page 71).

DVR Events menu.

Search feature (see Search on

Zero Button

Press the ZERO button to forward space while using the search function of your
receiver.

Pound Button

Press the POUND button to display the Search screen. Also, you can use this
button to perform several procedures in this User’s Guide.

Recover Button

Press the RECOVER button if you accidentally change the channel or video
input/source on your TV and cannot get the picture back from your satellite
receiver. When you press the RECOVER button as described below, the remote
control sends commands to your TV to change channels or video inputs to try to
return you to watching satellite programming. This procedure works only if you
have accidentally changed the TV channel or video input. It does not recover a
lost satellite signal (See Chapter 4 - Reference for troubleshooting information).

The following setup is required to use the RECOVER button:

• The remote control must be set up to control the TV and, if installed, the
VCR (see page 85).

• If a VCR is installed, make sure it is connected as shown on page 31.

To use the RECOVER button, complete the following instructions:

1. Press and hold the remote control’s RECOVER button until all four device
mode buttons light, and then release the button. The SAT mode button
flashes twice and then all four device mode buttons flash three times.

2. Press the RECOVER button. Wait for the TV or VCR mode button to flash

Page 42

once and then all four device mode buttons to flash once.

3. If you see the
screen. Yo u have recovered the video image from your satellite receiver.

4. If you do not see the
have recovered the video image from your satellite receiver.

Note: Press any remote control button other than the RECOVER button to

end this procedure.

Note: If the RECOVER button is not programmed to a specific channel,

the RECOVER button will first try to tune your TV to channel 3, then
channel 4, and then other video inputs with each press of the RECOVER
button. You may need to press the RECOVER button many times to
recover the video image from your satellite receiver. If the RECOVER
button is programmed to a specific channel (see page 26), the RECOVER
button will tune the TV to the specific channel.

System Info screen, press the SELECT button to close the

System Info screen, repeat steps 2 and 3 until you

Using the Menus

DVR Buttons

Use these buttons to record or for play back of a DVR program or event. See
Using the DVR Features on page 64 for details.

PIP Button

Press the PIP button to open the PIP window. To make the PIP window larger,
press this button again. Press the button a third time to close the

PIP window.

Swap Button

Press the SWAP button to swap the video image in the main display with the
video image in the

PIP window.

Position Button

Press the POSITION button to move the PIP window to different positions on
the TV screen. Each press of this button move the

PIP window.

Using the Menus

The menus make using the receiver’s features and selecting programs to watch
quick and easy. Features accessed by using the menus include setting parental
controls and locks, choosing a program or event, and creating a Favorites list.

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Chapter 3

Tip: The IR remote
control is used to
control the menus
and select satellite
programming on a
TV connected to
the receiver’s TV1
outputs.

Using the System

Open and Close Menus

You can open the menus in either of two ways:

• Press the MENU button to open the

other menus to open from the

Main Menu, then select any of the

Main Menu.

• Use the associated buttons on the remote control, for example:
– Open the

Program Guide.

Page 44

– When watching a program, open the

Themes and Search menu.

– Display the Browse Banner on the TV screen.

T o close a menu and return to watching a program, press either the VIEW LIVE
TV or CANCEL button.

Note: If you do not do anything in a menu for several minutes, then the menu

automatically closes. This will discard any changes you made, and display the
program you were watching before opening that menu.

Using the Menus

Highlighting Menu Options

To highlight a menu option, use the remote control ARROW buttons to move
the on-screen highlight to the menu option. When you do move the on -screen
highlight, the option becomes amber. The highlight is like the one that you may
have seen on some computer menus.

Selecting Menu Options

When you select a menu option, that option takes effect right away. You can
select a menu option in either of two ways:

• If the option has a number next to it, press the

number button on the NUMBER PAD associated
with that option to select it. (When you use the
NUMBER PAD button, you do not need to
highlight the option first before selecting it.)

• Move the highlight to the menu option using the remote control

ARROW buttons. Then press the remote control SELECT button. In
the example,

Favorites is highlighted.

List of Choices in the Menus

When you make a choice in a list, the receiver does not apply the change until
you select the

Cancel option to discard all the changes made in the menu.

the

Save or OK option. If you do not want to save any changes, select

There are two types of lists:

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Chapter 3

Using the System

• A single-choice list allows you to select only one
choice at a time. If you select another choice, your
previous choice is deselected for you.

• A multiple-choice list allows you to select more
than one choice at one time. If you select another
choice, your previous choice(s) stay(s) selected.

Highlighting a Choice in a Menu List

Use the remote control ARROW buttons to move the highlight to the desired
item in the list. The black arrows on the list show where you can move the
highlight.

Selecting a Choice in a Menu

To select a choice in a menu list, highlight the choice and then press the remote
control SELECT button. Make sure you select the
your choice. Select the

Cancel or Done option to discard your choice.

Save or OK option to save

Canceling a Procedure

You can cancel a procedure in any of three ways:

• If you want to return to watching a program, press the
VIEW LIVE TV button on the remote control.

• If you want to return to the previous menu, then press the
CANCEL button.

• Wait a few moments and the menu will close automatically,
discarding any changes you have made and returning you to watching a
program.

Note: If none of these ways work, then you must finish the menu procedure.

Page 46

Using Text Fields

There are several screens that require you to enter information into areas known
as fields. Your receiver has two basic ways to enter the information:

• Virtual Keyboard

• Remote Control NUMBER PAD

Using the Virtual Keyboard

Use the virtual keyboard letters to type the information. Use the LEFT, RIGHT,
UP, and DOWN ARROWS to navigate around the keyboard. Select the
characters you want.

Using the Number Pad

Use the letters above the NUMBER PAD on the remote control
while the highlight is in the field.

For example, when looking for the channel and times to watch
Rudy Fremmel Presents, you press 7 three times for an R, 8 two
times for a U, 3 one time for a D, and 9 three times for a Y to
spell the word “Rudy.”

Using Text Fields

While in the Field

When the cursor is in the field:

• Press the LEFT ARROW to delete characters.

• Press STAR to backspace without deleting any characters.

• Press the 0 number button to enter a blank space, such as a space
between words.

• Use the RIGHT ARROW to move the cursor forward a space
without deleting any characters.

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Chapter 3

Tip: If the program is
on a channel that is
not part of your
subscription, the
channel will be
shown with a red
background.

Using the System

Changing Channels

There are three ways to change channels:

• Press the UP or DOWN ARROW buttons.

• Use the NUMBER PAD buttons.

• Press GUIDE and then select the channel from the

. See Changing the Channel in the Program Guide on

Guide

Program

page 49.

Using the Program Guide

The on-screen Program Guide provides a complete listing of the available
channels and programs. Y ou can use the
see what programs are scheduled, to set up timers, and to buy pay per view
programs.

Program Guide to change channels, to

Page 48

Program Guide shows which Favorites List is active. If the All Chan list

The
is active, the Program Guide shows all of the channels available from DISH
Network. If the
channels in your subscription. When another list is active, the

All Sub list is active, the Program Guide displays only the

Program Guide

displays only the channels in that list.
For more information, see Using Favorites Lists on page 52. The

shows programs that are on now and that are scheduled to come on

Guide

Program

several days in advance. The guide does not show programs that have ended.

Changing the Channel in the Program Guide

Tip: When using the
Program Guide, do
you want to know
more information
about a program or
event, like who
stars in the movie
you’re about to
watch? Press the
INFO button to find
out. When you’re
finished, press the
CANCEL button to
return to the
Program Guide.

Tip: Selecting a
program that is
not on yet will
open the Timers
menu. See page 54
for information on
setting timers.

1. Press GUIDE to open the Program Guide.

2. Choose a channel using either of the following:

• Use the NUMBER PAD buttons to enter the channel number.

Program Guide displays a channel block that includes the channel

The
number you just entered.

Using the Program Guide

3. Press the SELECT button to change to the new channel.

4. If you haven’t pressed SELECT, then you can press the CANCEL

Scrolling Through the Program Guide

There are two ways to scroll through the Program Guide:

• Use the ARROW buttons to move the highlight to the chosen channel.

button to close the

Program Guide without changing channels.

• Scroll by channel - Press the PAGE UP or PAGE
DOWN button to scan, page by page, through the listing

of channels.

• Scroll by time - Enter the numb er of hours that you want
to skip, using the NUMBER PAD buttons. Then, press
the LEFT or RIGHT ARROW button.

• Scroll by day - Press SKIP FWD to scroll ahead in the

Program Guide 24 hours each time you press the button

(until you reach the end of your Guide data). After you
skip ahead at least one day in the

Program Guide, press

SKIP BACK to scroll back 24 hours each time you press
the button (until you are reach the current date).

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Chapter 3

Using the System

Displaying Program Information

The Program Banner

The Program Banner provides information about the program you
are watching. The receiver displays the
seconds at the top of the screen every time you change the channel or
press the remote control VIEW LIVE TV button.

Program Banner for a few

The Browse Banner

You can use the Browse Banner to change channels, or to see what other
programs are available without changing the program that you are watching.
The receiver displays information on the program you are watching at the top

Browse Banner information at the bottom of the TV screen.

and

Note: If the All Chan Favorite List is active, the Browse Banner displays all

the channels. If the
channels in your subscription. If a
displays only the channels in that list.

If you have set up the
locked, the

Browse Banner also does not display such channels.

All Sub list is active, the Browse Banner displays only the

Favorites List is active, the Browse Banner

Program Guide to hide adult channels and the receiver is

Page 50

Using the Browse Banner

Tip: When using the
Browse Banner, do
you want to know
when the movie
you’re about to
watch was made?
Press the INFO
button to find out.
When you’re
finished, press the
CANCEL button to
return to the
Browse Banner.

Tip: If you choose
a program that has
not started, you’ll see
the event Timer
menu. See page 54
for more information.

1. Press the BROWSE (RIGHT ARROW) button to open the

Browse Banner.

Displaying Program Information

2. Change the channel displayed on the

Browse Banner by doing one of the

following:

• Enter the channel number for the program or event
that you want, using the NUMBER PAD buttons.

• Press the UP or DOWN ARROW to display the next
channel.

3. Press the RIGHT ARROW button multiple times
to highlight the next programs. Press the LEFT
ARROW button to return to the current program.

4. Close the

Browse Banner by doing one of the

following:

• Press the SELECT button to watch the program.

• Press the VIEW LIVE TV or CANCEL button to

close the Browse Banner without changing the
channel.

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Chapter 3

Using the System

Ordering Pay-Per-View Programs

1. Highlight the desired pay-per-view program in the Program Guide and

press the SELECT button. A message like the following displays:

2. To buy the pay-per-view program or event, select the

Yes option.

The receiver displays a confirmation menu.

Note: Once you confirm an order for a pay-per-view program or event,

you cannot cancel the order and you will be billed for it.
Select

Yes if you want to confirm your purchase. If you do not want to

purchase the pay-per-view program, select the

No or Cancel option.

Using Favorites List s

Favorites Lists are lists of your favorite channels. You can create and change

the lists yourself, adding and removing channels as you wish. Your favorite
channels can be grouped into no more than four lists, each with the same or
completely different channels. For example, one
channels and a second list only 10. Or all four lists could have 50 channels each.

• When you make a

Banner

display only the channels in that list. Also, the receiver skips those

Favorites List active, the Program Guide and Browse

channels that are not on the active list when you use the remote control UP
or DOWN ARROW button to change channels.

•The

•The

All Chan Favorites List contains all the channels available to you. You

cannot make any changes to the

All Sub Favorites List contains all the channels in your subscription.

You cannot make any changes to the

All Chan list.

All Sub list, except by calling

customer service at DISH Network and changing your subscription.

• Each

Favorites List has a unique color in the Program Guide. You can

give each list a unique name, as well. When you first get your receiver, the
four lists are named

List 1, List 2, List 3, and List 4. The lists are empty and

should not be used until you have added channels to them.

• If you choose a program using

Themes or by entering most channel

numbers using the NUMBER PAD buttons, the receiver tunes to that
channel for that program whether or not that channel is on the active

Favorites List.

Favorites List could have 100

Page 52

Creating or Changing a Favorites List

You can create , add channels to, and remove channels from a Favorites List.

Using Favorites Lists

1. Press MENU-8-2 on your remote control to open

2. Select the

Note: You cannot modify the All Chan or All Sub lists.

3. Select

Favorites List that you want to create or change.

Modify List.

Favorites.

4. In the

5. Press SELECT to add the highlighted channel to the

Channels list, highlight a channel you want to add to the selected

Favorites List using the UP or DOWN ARROW buttons on your remote.

Favorites List. A dot

indicating you have selected this channel to be on the list appears to the left
of the channel.

6. Using the UP or DOWN ARROW buttons to scroll the list of channels,
repeat steps 4 and 5 until you have added all the channels that you want.

7. To delete a channel from the

Favorites Lists, select the channel in the list.

The dot next to the channel disappears, indicating you deselected it.

8. Select the

Note: If you try to save a Favorites List with no channels selected for it,

Done option to save all your changes to the Favorites List.

you will see an error message.

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Chapter 3

Using the System

Naming a Favorites List

1. Press MENU-8-2 to open Favorites.

2. Select the

3. Select the

Note: You cannot change the name of the All Chan or All Sub list.

Favorites List that you want to modify.
Edit Name option.

4. Enter the list’s name by doing one of the following:

• Use the virtual keyboard on screen to type the list’s name.

• Use the remote control NUMBER PAD to enter the letters in the

List Name

written above them. To enter an

box. Numbers 2 through 9 have telephone-style numbers

H, for example, press 4 twice because

H is the second letter listed above the 4 on the NUMBER PAD.

Enter

Page 54

• You can enter up to eight characters, including spaces. If needed, select
the space option to insert a space in the name or the

Back option to

correct a letter.

Note: A list name must contain at least one character. Two lists cannot have

the same name.

Note: At any time, you can select the Clear Entry option to clear the name.

5. Select the

Done option to save all changes.

Making a Favorites List Active

If the Program Guide is open, press the GUIDE button to select the next

Favorites List. Press the GUIDE button repeatedly to scan through all lists.
Note: This works only if you have added channels to the Favorites List. If you

have not created a
receiver between the

Favorites List, pressing the GUIDE button switches the

All Chan and All Sub.

Using Timers

Event timers let you set up the receiver to tune in to future programs and/or
record them with the DVR features. An “event” is a program (one-time or

recurring), a sports event, a Pay- Per-View movie, or anything else that is

Remember: Most TV
programs and films
are copyrighted. And
in some cases,
copyright law may
apply to private,
in-home recording.

available on satellite TV. You can set any one of the following:

• A one-time event timer with

Quick Record.

• An automatic event timer for a program listed with start and stop times
in the

Program Guide. This can be a recurring program that comes on

each day or each week at the same time.

• A manual event timer for a program you set custom start and stop times.

Event Timer Types

DVR - Reminds you that a program is about to start, tunes the receiver to the

program when it begins, and starts recording the program or event.

Auto-Tune - Reminds you that a program is about to start and tunes the receiver

for you to watch the program when it begins.

Ext - Tunes the receiver to a program and sends recording commands to an

external device (like a VCR) connected to TV1 RCA-type or S-Video outputs.

Reminder - Reminds you that a program is about to start. Doesn’t tune to it.

Event Timer Frequency

Using Timers

All Episodes - Applies to all of the episodes on this channel at any time.
New Episodes - Applies only to current season episodes of a program on this

channel that are flagged as New in their program information.

Once - Applies to a one-time program. The receiver deletes this timer when the

timer operates.

Mon.-Fri. - Applies to a program that is scheduled for Monday through Friday

on the same channel at the same time each day.

Daily - Applies to a program that is scheduled for Monday through Sunday on

the same channel at the same time each day.

Weekly - Applies to a program that is scheduled for once a week on the same

channel at the same time on the same day.

DishPASS - Applies to all episodes of a program on all channels at any time.

Note that a Dish
multiple Dish

PASS timer may include more programs than you intended;

PASS recordings can fill the DVR receiver’s hard drive quickly.

Event Timer Options

Protect Event - Prevents program erasure when the DVR hard drive is full.
Set Channel - Select a specific channel for the timer.
Start Early - Select this option to change the number of minutes that the timer

operates before the scheduled start of a program or event.

End Late - Select this option to continue recording after the scheduled end.

Before an Event Timer Operates

Two minutes before an event timer operates, the receiver displays a small clock
on the TV screen. This clock disappears when the program or event begins.
While the clock is displayed, you may do either one of the following:

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Chapter 3

Using the System

• Press CANCEL to clear the symbol from the TV screen. This

does not affect the timer, which will operate normally.

• Press the INFO button to see more information on the event

timer. If you do this, you will have the following choices:
– Select the

OK (or Cancel) option to close the information

screen and continue with the event timer.

– Select the

Note: This stops only this instance of a Mon.-Fri., Daily or Weekly

Stop Timer (or No) option to stop the event timer.

timer. The timer will operate the next time it is scheduled to do so.
To stop all operations of such a timer, you must delete the timer
itself. For a

Reminder Event Timer , instead of having the option to

stop the timer, you have the option to tune to the program instead.

Using Quick Record

You can use quick record to very quickly set a one-time, one-program DVR

Event Timer

1. Select a program you want to watch.

.

2. Press the RECORD button. The figure below will be displayed.

3. When the

•

•

Record Remainder of This Event screen displays; select:

OK to start the recording now; press STOP to end the recording.
Options to customize the Quick Recording features.

Page 56

– Stop Recording Manually - The receiver will record until you

Tip: The IR remote
control is used to
control the menus
and programming
on the nearby TV.
An optional IR/UHF
Pro remote is
available
separately , and can
control the receiver
from another room.

Tip: You can edit
and delete timers
from any TV that is
connected to one
of the TV1 outputs.

press STOP. Note that failing to press STOP could continue
recording and fill the DVR hard drive!

Extend End Time - You can set the stop time for the recording.

–
–

Create a Recurring Timer - You can set up a timer like the one

described in Setting Up an Automatic Event Timer on page 57.

Record the Entire Event - The receiver stops the recording at the

–

scheduled end of the current program or event.

Setting Up an Automatic Event Timer

1. Find a future program by using the Browse

Banner

The program can be on a satellite-delivered or over­the-air (OTA) channel, if applicable. With the
program highlighted, press the SELECT button.

, the Themes menu, or the Program Guide.

Using Timers

2. Select a

3. Select a

4. Select any applicable timer

5. Select the Create Timer option to save the new event timer.

6. The

Setting Up a Manual Event Timer

1. Press the MENU button and select Daily Schedule.

2. Select the

3. Select the

Timer Frequency option. See “Event Timer Frequency” on

page 55. Notice that a mark displays in the box next to your selection.

Timer Type. See “Event Timer Types” on page 55. Again, your

selection is indicated on the screen.

Options; to change priority, select Set Priority.

Program Guide displays a small indicator of which of the two tuners in

your satellite receiver is scheduled to record the event.

Timers option.
Manual Timers option. The receiver displays a timer menu.

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Chapter 3

Tip: Use the PAGE

UP

and PAGE

DOWN

buttons to
scroll quickly
through the list of
channels Then
highlight the
channel you want
and select it.

Tip: You can edit
and delete timers
from any TV that is
connected to one
of the TV1 outputs.

Using the System

4. Select a Timer Type option. See “Event Timer Types” on page 55.

5. Select a

Timer Frequency option. See “Event Timer Frequency” on

page 55.

6. Select any applicable timer

Options.

7. Select a channel by doing one of the following:

• Highlight a channel using the UP or DOWN ARROW button. You can
scroll the list with PAGE UP or DOWN. Finally, press SELECT.

• Enter a specific channel number using the remote
control’s NUMBER PAD buttons. Press SELECT.

8. Select the

Edit Time for Manual Timer screen.

9. Use the NUMBER PAD buttons to enter the

Edit Time option. The receiver displays the

Start Time

(this includes selecting AM or PM) and the End Time,
(this includes selecting AM or PM).

10. Set a

11. Select

Date for the timer. The default is today’s date.

Done, and then the Create Timer option.

12. To create another event timer, do one of the following:

• Select the

Manual Timers option again.

Page 58

• If you do not want to create another event timer, press the
CANCEL button.

Note: You cannot create a manual event timer for a Pay-Per-View

(PPV) event; you must use the quick record feature (see page 56) or go
through the Program Guide to set up an automatic timer (see page 57).

Setting Up a DishPASS Timer

DishPASS lets you create timers to record programs automatically based on
your search criteria. When the receiver finds programs that meet your search
criteria, it automatically sets a timer to record that program. As the program
guide is updated, DishPASS will continue to find and record based upon your
search criteria. Note that DishPASS only finds programs on satellite channels.

An example of how to use DishPASS may be that you saw a movie in the
theaters and you want to watch it again as soon as it comes out on a movie
channel. Use the
the movie. If the movie is made available on a movie channel you subscribe to,
the receiver will automatically set a timer to record that movie for you.

1. Press the MENU button and select

2. Select the Dish

3. Select the Search Method:

• Title - Search for programs by their title.

Exact Match and Title options, and then type the exact title of

Daily Schedule.

PASS option.

• Info - Search for key words in program descriptions or titles.

4. Optionally, select Exact Match if you want to find exactly what you enter
in your selection of either the program Title or Info, respectively.

5. Enter your search criteria. You can use the keyboard shown on the screen or
you can use the letters above the NUMBER PAD buttons on the remote
control while the highlight is in the

Enter Search Criteria field.

6. Select Options as described on page 55.

7. Select Create Timer. When the receiver has completed your search, the
timer Daily Schedule displays the results.
Note: After entering your search words and selecting Create Timer , be sure
to review the timers that Dish

PASS creates—some may not be what you are

expecting. You can:

Using Timers

• Pick selected events to Skip. Review you

• Adjust your search terms and options. Select
priority of the Dsih
unwanted Dish

PASS timer. To adjust your search, delete the

Pass timer and:

Daily Schedule often

Set Priority to change the

– Change or add search term(s) for more specific search results.
– Select a future program within the Guide or the Browse Banner , and

then choose the Dish

PASS option; this enters the exact title.

– If you didn’t already, select Exact Match with the Title or, Info.

8. Select Done.

Overlapping Timers

If you try to create event timers for overlapping programs, the receiver displays
a screen with the dates and times of both programs. The receiver also displays
this screen if scheduled program times change, causing one timer to overlap
another. You must delete, edit, or skip one (or both) of the timers to resolve this
conflict.

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Chapter 3

Tip: You can view,
edit and delete
timers from any TV
that is connected
to one of the TV1
outputs.

Using the System

When the Timer Conflict! screen displays, resolve the conflict by doing the
following:

1. Select one of the timers. The

2. When the

Timer Conflict Resolution screen is displayed, select one of the

Timer Conflict Resolution screen displays.

following choices:

• Delete This Timer - Removes the timer completely.

• Edit This Timer -

• Skip This Timer Once -

a special program (
you watch regularly (
want to set a timer for an awards show (
timer for a news program (

Select this option if you are creating a timer for

Once) and have a recurring timer set for a program

Mon.-Fri, Daily, or Weekly). For example, you

Once), but it conflicts with the

Mon.-Fri, Daily, or Weekly). You can select

the timer for the news program and then select

Skip This Timer Once.

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3. After making your selection on the
select the

4. Select

Yes option to close the screen.

Done.

Timer Conflict Resolution screen,

Maximum Number of Event Timers

Although you can create timers for lots of your favorite programs and events,
there is a limit to the number of event timers you can create, depending on your
satellite receiver’s memory. If you try to create more than this maximum
number, the receiver displays a menu giving you the option to delete an existing
timer. If you choose not to delete an existing timer, then you won’t be able to
create any new ones until you do.

Reviewing and Editing Event Timers

From any TV connected to your receiver’s TV1 output s: You can review and

edit both automatic and manual event timers. If you need to change an event
timer, you can edit almost any feature of that timer.

Note: If you edit an automatic timer, it becomes a manual timer. This manual

event timer operates at the exact times you set, not the scheduled program times.

1. Press the MENU button.

2. Select the

Timers option. The receiver displays the Timers menu.

3. Select the event timer that you want to edit. A mark appears in the box next
to the event timer.

Using Timers

4. Select the

Channel. To do this, select each option that you want.

or

5. If you want to change the

Edit Time option to display the Edit Time for Manual Timer menu.

Edit option. You may change the Timer Type, Ti mer Freq uency,

Start Time, the End Time, or the Date, select the

Otherwise, skip to step 8 of this procedure.

6. Use the NUMBER PAD buttons to enter the
(this includes selecting AM or PM) and the

Start Time

End Time

(this includes selecting AM or PM).

7. Use the NUMBER PAD buttons to enter the

8. Select the

Create Timer option.

Date.

Deleting an Event Timer

1. Press the MENU button.

2. Select the
The receiver displays the

3. Select an event timer(s) that you want to delete. A check mark appears in
the box next to the event timer(s).

4. Move the highlight to

Timers option.

Timers menu.

Delete and press SELECT.

Special Considerations When Using Event Timers

• For Any Locked Programs - You must enter the receiver password before
you can create an automatic event timer. You can create a manual event
timer for a locked program without entering the password. However, if you
do this, when the event timer operates, the receiver may display only an
error or password-entry screen.

For Pay-Per View-Programs - You must order a pay-per-view program

•
when you create a timer for it. This timer is an Automatic Event Timer.

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• For All Blacked-Out Programs - If you set a timer for a program or event
that is blacked out in your area, when this timer operates the receiver may
display only an error or password-entry screen. If you have set an

Timer

, the device will record this screen and not the blacked-out event.

Ext Event

Event Timer Performance when the Receiver is Off

If the receiver is OFF (in standby mode) at the time an Auto-Tune or DVR
Event Timer is scheduled to operate, then the receiver will turn itself ON.

Watching One Progra m While Recording Another

Using Two Tuners to Record

You can set up your dual-tuner satellite receiver to record one or even two
programs while you’re also watching one that you’ve previously recorded.

1. Press GUIDE to open the

Program Guide. Find a channel with

a program or event that you want to watch now.

2. Press SELECT to tune to that channel and watch the program.

3. Press the RECORD button. A message will be displayed asking
whether you want to record the remainder of the program. Select

OK to begin recording it now.

Page 62

4. Press GUIDE on the remote. Use the

Program Guide to find another

program or event that you want to watch now. Select that program. You are
now watching one program while recording another one at the same time.

5. Press RECORD and select

OK when the popup screen displays. You are

now recording two programs or events at the same time.

6. Press the DVR button on your remote control. The

DVR Event screen will

open. You should see the two programs that are recording, indicated by the
red dot next to the listings in the

Program Guide.

Watching One Program While Recording Another

Tip: The IR remote
control s used to
control the menus
and programming
on the nearby TV.
An optional IR/UHF
Pro remote control
can be used to
control the receiver
from another room.

7. Select a program or event that you recorded earlier (not one that is recording
now), and then select

Start Over.

8. You should now be watching a pre-recorded program while your satellite
receiver continues recording the other two programs or events.

Setting Up an Automatic Event Timer

1. Select a future program by using the Browse

Banner,

2. Select a

3. Select a

4. Select the

5. The

the Themes menu or the Program Guide.

Timer Frequency option. Note the mark to the left of your option.
Timer Type. See “Event Timer Types” on page 55.

Create Timer option to save the event timer.

Guide shows which satellite receiver tuner is to record the event.

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Chapter 3

Tip: Auto recording
is what happens
automatically while
you’re watching a
program. You use
this feature when
watching a program
by pressing one or
more of the buttons
on your remote
control like

PAUSE,
BACK, SKIP
BACK

, FORWARD

and

SKIP FWD.

Using the System

Using More DVR Features

Most satellite TV programs and films are copyrighted. In
some cases, copyright law may apply to private, in-home
recording.

Your DVR rece iver’s features let you decide how to watch TV. You can pause,
reverse, or skip back through a program. Then you can return to watching, fast
forward, or skip ahead through the program. Also, you can record and play back
programs and events with full, digital audio and video quality, without a VCR.

Auto Recording

If you get a phone call while watching a live program or event, you can pause
the program, answer the phone, return to watching the program, and not miss
any of the action.

You can pause, reverse, or skip back through a live program or event. Then you
can return to watching, fast forward, or skip ahead through the program.

Page 64

You can also use slow-motion forward and backward, and frame-by-frame
advance and reverse while using the DVR receiver’s auto-recording feature.

For more information, please see Using Auto Recording.

Quick Recording

You can record a program that is on now or a program on in the future to watch
later, or you can keep your recording.

You can pause, return to watching, fast reverse, skip back, fast forward, or skip
ahead through a recorded program.

You can also use slow-motion forward and backward, and frame-by-frame
advance and reverse while using the DVR receiver’s auto recording feature.

You can play back a program you already recorded and record one or even two
new programs at the same time.

Using Auto Recording

Turn the DVR receiver on and tune it to a channel. Then you can use the re mote
control’s DVR and related buttons.

Note: When you press any one of these buttons, you’ll see a small indicator on

the TV screen.
Press the PAUSE button to pause the program. Press this button again

to resume watching the program from where it was paused.

Using More DVR Features

On some TVs, the presence of fixed images for extended periods
of time may cause them to be permanently imprinted on the
screen. Consult your TV’s user guide for information on whether
this is a problem for your TV, what operating/viewing restrictions
may apply to you to avoid this problem, and any associated TV
warranty coverage.

Note: For a “live” program or event, the on-screen pause timer shows how long

you’ve paused the program. If you’ve paused the program more than once, the
pause timer shows the total time you’ve paused. If you pause after you reverse
or go forward, the pause timer shows how far you’re behind the “live” program.

Press the BACK button once to reverse the program four times as
fast as normal playback speed. Press the BACK button twice to
reverse at 15 times normal speed, three times to reverse at 60 times
normal speed, and four times to reverse at 300 times normal speed.
The on-screen bar shows you how far you’ve reversed.

Press the PAUSE button first and then quickly press the BACK button to
reverse the program in slow motion. Press the BACK button once to reverse the
program 1/4 the speed as normal playback speed. Press the BACK button twice
to return to reverse at normal speed.

Press the FWD (“FORWARD”) button once to go forward in the
program four times as fast as normal playback speed. Press the
FWD button twice to forward at 15 times normal speed, three times
to forward at 60 times normal speed, and four times to forward at
300 times normal speed. The on-screen bar shows how far you’ve gone.

Press the PAUSE button and then press the FWD button to go forward in the
program in slow motion. When you press the FWD button once the program
advances at 1/15 the speed of normal play. Press the FWD button twice for 1/4
as fast as normal play. Press the FWD button three times to play the program.

Note: Of course, you can’t go “forward” into the future part of a “live” program

that hasn’t been broadcast yet.
Press the PLAY button to watch the program. Also, press this button to

switch from pause, forward, or reverse to play.

Press the SKIP BACK button to skip back about ten seconds in a
recorded program. Press this button again to skip back again.

Press the PAUSE button and then press the SKIP BACK button to
reverse through the program one frame at a time.

Press the SKIP AHEAD button to skip ahead about 30 seconds in the
program or event. Press this button again to skip ahead again.

Press the PAUSE button and then press SKIP AHEAD to advance
through the program one frame at a time.

Press the VIEW LIVE TV button to catch up to the present and watch the
program or event, as it’s showing now.

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Chapter 3

Using the System

Using Quick Recording

Turn the receiver on and tune it to a channel with a program you want to record.

Note: If you record a locked program or event while you have the receiver

locked, then you’ll have to enter the password to play back that recording.

Start Recording a Program

• At a program’s start, pres s the remote control’s RECORD

button.

• If you’ve watched a pr o gram from its start, up to about two

hours after it’s started, you can reverse to its start:

1. Press the BACK button.

2. Let the program reverse to its start.

3. Press the RECORD button. You’ll get all of the program

on your recording.

Note: If you didn’t tune to the program until after it started, you can

record only the part of the program that comes after you tuned to it.

Stop Recording a Program

• Press the remote control’s STOP button.

When you press the RECORD button, the receiver stops recording
at the end of the program. You can use an Event Timer to start and
stop the recording:

• Use Quick Record to set a one-time DVR event timer for a
future program.

• Set an automatic DVR event timer to record a future program that
comes on each day of the week or each week on the same day.

• Set a manual DVR event timer to make a future recording with specific
start and stop times you set. This lets you record only part of a program,
or a block of several programs, one after the other, on the same channel.

Use the DVR Events Menu

Press the DVR button to open the DVR Events menu,
which shows all of the
receiver. You can edit, delete, and protect any event
shown on the menu.

DVR Events recorded on the

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Using More DVR Features

Tip: Press DVR on
the remote control
to see a list of the
programs and
events that you’ve
recorded. To watch
one, just select it
from the list. You
can then start
playing that event
recording, start it
over from the
beginning, stop
event playback, or
resume playing it
back from the spot
that event playback
was last stopped.

• If you hide adult channels and lo ck the receiver, then this menu doesn’t
list any programs on adult channels by name.

• You can use this menu to review programs or events you have recorded
or scheduled to record with the DVR receiver’s recording features.

The

DVR Events menu shows you:

• A list of recorded events that includes the one(s) you’re recording now,
if any .

Note: You can sort the events either by date or by the name of the event.
If you select any one of the programs or event s o n the DVR Event s

•

(even one you’re recording now), you open an information

menu

screen for that event.

Note: This is just an example of the information menu. The information

menu shows only the options for the event that you selected. For a
different event, you’ll see different options. You’ll see some (but not
all) of the options listed below . For example, you won’t see an option to
start recording; to do that, you must press the remote control
RECORD button or set an automatic or manual event timer.

Note: If you record a locked program while you have the receiver

•
locked, you’ll have to enter the password to play back that program.

There are several choices you can make from the

•

•

•

While Playing Back or Recording an Event

• Press the PAUSE button to pause playback. Press this button

DVR Events screen:

Sort - You can sort your DVR Events by Alphanumerics, Movies, Series/
Specials

Edit - You can edit or delete re corded DVR Events.
Timers - When you select the Timers option, the Timers screen opens.

, Sports, Date, Length, or Protected.

again to resume the playback from that point.

On some TVs, the presence of fixed images for
extended periods of time may cause them to be permanently
imprinted on the screen. Consult your TV’s user guide for
information on whether this is a problem for your TV, what
operating/viewing restrictions may apply to you to avoid this
problem, and any associated TV warranty coverage.

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Chapter 3

Using the System

• Press the BACK button once to reverse the program four times
as fast as normal playblack speed. Press the BACK button twice
to reverse at 15 times normal speed, three times to reverse at 60
times normal speed, and four times to reverse at 300 times
normal speed.

• Press the PAUSE button and then press the BACK button to reverse
through the program in slow motion. Press the BACK button once to reverse
the program 1/4 the speed of normal playback. Press the BACK button
again to return to reversing the program at normal speed.

• Press the FWD (“FORWARD”) button once to forward the
program four times as fast as normal playback speed. Press the

FWD button twice to forward at 15 times normal speed, three
times to forward at 60 times normal speed, and four times to

forward at 300 times normal speed.

• Press the PAUSE button and then press the FWD button to go forward
through the program in slow motion. When you press the FWD button once
the program advances at 1/15 the speed of normal playback. Press the FWD
button twice to forward at 1/4 the speed of normal play. Press the FWD
button three times to return to playing back the program at normal speed.

Note: Of course, you can watch any part of a program or event

that you’ve already recorded.

• Press the PLAY button to play back or resume playback of a paused
program or event. Also, you can press this button to switch back to
normal playback after you have used fast forward or reverse .

• Press the SKIP BACK button to skip back about ten seconds in the
event. Press this button again to skip back again.

• Press the PAUSE button and then press the SKIP BACK button to
reverse the recording one frame at a time.

• Press the SKIP AHEAD button to skip ahead about 30 seconds in
the event. Press this button again to skip ahead again.

• Press the PAUSE button and then press the SKIP AHEAD button
to advance the recording one frame at a time.

• Press the STOP button to stop playback of a DVR event. Note that
the STOP button has no effect when you are watching a “live” TV
program or event.

Page 68

Play Back a Recorded Event and Record Another Event

Tip: With your
dual-tuner DVR
receiver, you can
even watch one
event you have
recorded while
recording another
one (or even two)
new programs at
the same time!

1. Set up the DVR receiver to make a quick recording.

Note: You can press the RECORD button or you can use any kind of

event timer except a VCR event timer.

Using More DVR Features

2. Press the DVR button. This opens the

menu.

3. Select an event on the

DVR Events menu (not the one you’re

recording). This opens an information screen for that event.

4. Press the PLAY button.

More About the DVR Features

Auto Recording

DVR Events

• Whenever you turn the receiver on, it’s auto recording.

• With the auto record feature, you can record as much as apprximately two

• The receiver needs more room to record programs with more action. So, the

•After about two hours, the receiver begins to record over its oldest auto

• If one program ends and the next one starts on the same channel, the

• If you change the channel, you erase the current auto recorded audio and

• These auto recordings do not show up in the

hours of a program. This total recording time applies to auto recording only;
you can set an event timer for program(s) of any length, limited only by the
amount of remaining free space on your DVR receiver’s hard drive.

total recording time isn’t exact.

recorded audio and video to have room for the newest audio and video.

receiver continues to record the next program.

video, and start auto recording the program or event on the new channel.

DVR Events list.

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Chapter 3

Tip: If you want to
archive a recorded
event to save it for
a long time, you can
move it from the
DVR receiver’s hard
drive to a VCR tape.

Using the System

Quick Recording

• Quick recording works only when you set it up.

• The receiver must have enough room to record on your DVR hard drive:
– When you make a one-time DVR recording, you can set the receiver to

ask you before it records over what you have already recorded. This is
how you “protect” a recorded program or event. You can protect events
recorded from either of the receiver’s satellite TV tuners.

– If the receiver needs room to record a newer event, it’ll recor d over the

oldest existing “unprotected” recorded event(s) to make room.

– If the receiver is out of room, and you don’t let it record over any

existing recorded events, it won’t be able to record any new events.

– To free up remaining space on the DVR receiver, you can erase events

by opening the

Events Information menu and selecting the Erase

option. You can erase events recorded from either of the receiver’s
satellite TV tuners.

Copy Recordings to Videotape

You may want to keep a videotape copy of a recording you made on the DVR
receiver. Or, if the DVR hard drive is out of room to save new recordings,
maybe you’ll want to move older recordings to a videotape to store them.

Many satellite TV programs and films are copyrighted. In some
cases, copyright law may apply to private, in-home recording.

You will not be able to play back events with full, digital audio and
video quality from a videotape.

1. Connect the receiver’s back panel TV1 audio/video outputs to the VCR’s
audio/video inputs.

2. Put a new or fully rewound tape into the VCR.

3. Turn the VCR power on.

4. Press the DISH Network remote control’s DVR button.
This opens the

5. Select an event on the

DVR Events menu.

DVR Events menu. This opens

an information screen for that event.

6. Start the VCR recording onto the tape.

7. On the event’s information screen, select the

Start option. The receiver

begins to play back the program or event.

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8. When the playback is done, stop the VCR recording.

Using Themes and Search

Using Themes and Search

The Themes and Search feature of your receiver makes it easy to find
programs to watch. This menu allows you to search for programming by themes
(movies, sports, etc.) or by key words used within the program’s information.

Themes

You can list and choose programs by the theme of their contents, for example,
just movies or just sports. You can then quickly list programs based on that
theme, and choose the program you want from the list.

1. Open the

Themes and Search menu by doing one of the following:

• While watching a program, press the LEFT ARROW

button.

• Press the MENU button, and then select the

Search

option.

2. Select the option for a category.

Themes and

3. Select the desired program or event in the list of programs.

Note: If the program you highlighted is on some time in the future, then the

receiver will open the

Create An Event Timer menu. See Using Timers

beginning on page 54 for more information.

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Chapter 3

Tip: Use Search
History instead of
the keyboard if
you’ve searched for
the same program or
information before.

Using the System

Search

1. Open the Search screen by doing one of the following:

• Press the POUND (#) button on the remote control.

• While watching a program, press the LEFT ARROW

button to display the
The select

Search.

Themes and Search menu.

• Press the MENU button, and then select the

Themes and Search menu. The select Search.

2. The

to display the

Search screen is displayed with a virtual keyboard.

Themes option

3. You can search for events two ways:

• Select

• Select

Title to search for the words that appear in the title of a program.
Info to search for words that are in the program description.

4. Enter the information in the space provided in one of two ways:

• You can use the virtual keyboard on the screen to type the information

in the space provided by selecting each character.

• You can use the letters above the NUMBER PAD buttons while in the

Enter Search Criteria field. For example, when looking for the channel

and times to watch Rudy Fremmel Presents, you press 7 three times for
an R, 8 two times for a U, 3 one time for a D, and 9 three times for a Y
to spell the word “Rudy.”

Page 72

To help you enter the information on the

Search screen:

• Use the LEFT, RIGHT, UP, and DOWN ARROW buttons to navigate

around the

• Use the LEFT ARROW button to delete characters in the

Criteria

• Use the STAR button to backspace without deleting in the

Search Criteria

Search screen.

Enter Search

field.

Enter

field.

• Use the RIGHT ARROW button to forward space without deleting in

the

Enter Search Criteria field.

5. Select Search.

Using Themes and Search

6. When the

Search Results are displayed, you have the following options:

• Use the UP and DOWN ARROW buttons to scroll through the results.

• Use the PAGE UP and PAGE DOWN buttons to scroll a page at a

time.

• Select

7. Select one of the programs to watch, or select

Results
Note: If you select a program that is on now, then the receiver tunes to that

Page Up or Page Down to scroll a page at a time.

Done to close the Search

screen.

program. If you select a program that is on in the future, you will have to set
an event timer. See page 54 for more information on event timers.

Search History

After you have searched for programs or other information, your receiver builds
a history. You can use the
again with the virtual keyboard.

1. Press the POUND (#) button to open the

2. Select

History to display the Search History screen.

Search History instead of typing the information

Search screen.

3. At the

•

Search - Select one of the items and then select Search.
Edit - Select one of the items and then select Edit to make changes.

•

Search History screen, you have the following options:

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Chapter 3

Using the System

• Delete - Select one of the items and then select Delete.

Delete All - Select Delete All to clear the Search History.

•

Using Locks

When you unlock programming delivered by the receiver’s
outputs to your coaxial cabling, you are allowing all TVs
connected to your reciever to have access to the same
programming. In this case, you must rely on the V-Chip
technology and settings in the individual televisions to prevent
viewing of inappropriate programming. Consult your TVs’
user guides for instructions to set up V-Chip protection.

Note: Locks for programming on the TV1 outputs for the nearby TV are set

using the receiver’s

How to Set Locks: A Two-Step Process

Lock menus. The section below applies to all locks you set.

1. Create the locks that you want.

2. Then lock the receiver.

When the receiver is locked, anyone who wants to access locked items must
enter the password to do so.

When You Have Locked the Receiver

• If you try to access a locked item or open the Locks menu, the receiver

displays a message prompting you to enter the password.

• The receiver allows you three tries to enter the correct password. If you fail

to enter the correct password, the receiver does not allow any more tries for
several minutes.

• If you enter the correct password, then you can access the locked item or

open the

Locks menu.

• If you exit a locked item or close the Locks menu, you must re-enter the

password to access the item or menu.

Locking and Unlocking the Receiver

You must lock the receiver for any receiver Locks you have set to take effect.
And to lock the receiver, you must first create a password. If you forget your
password, you will need to speak with a Customer Service Representative. If
you have a Personal Identification Number (PIN), you will need to give it to the
Customer Service Representative. See page 81 for information on PINs.

Page 74

1. Press the MENU button to display the

2. Select the

Note: If the receiver displays a message prompting you to enter a

password, then the receiver has already been locked.

Locks option to display the Locks menu.

Main Menu.

Note: If you want to unlock the receiver or any specific lock (rating,

channel, front panel, or PPV) then use the password.

Using Locks

3. Select the

Lock System or Unlock System option. The receiver displays a

message prompting you to enter a password to lock the system.

4. Enter and verify a password, using the NUMBER PAD buttons. The

receiver displays stars (*) as you enter the digits of the password. When you
enter the fourth digit of the password, the receiver highlights the

OK option.

5. Memorize your password. From now on, you must enter this password to
lock or unlock the receiver. If you forget your password, you will need to
call and speak with a Customer Service Representative. If you have a
Personal Identification Number (PIN), you will need to give it to the
Customer Service Representative.

6. Select the

OK option. Confirm the password by re-entering it. All the locks

that you have set are now in effect.

Creating or Changing Rating (Content) Code Locks

1. Press the MENU button.

2. Select the

3. If the receiver is locked, then enter the password using the NUMBER PAD
buttons. The receiver displays stars (*) as you enter the digits of the
password. When you enter the fourth digit of the password, the receiver
highlights the

Locks option.

OK option. Press the SELECT button.

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Using the System

4. Select the Ratings Locks option.

5. Highlight the lowest rating that you want to block. Press the SELECT

button to set a lock at the highlighted rating.

Note: All ratings that are more restrictive than the selected rating are also

selected. For example, if you lock PG-13 rated programs, then all programs
with the R, NC-17, and NR/AO ratings are also locked.

6. Select the expanded rating code(s), if you want to also lock these ratings.

7. To unlock a rating code, highlight the code and press SELECT.

8. Select the

Done option to save your changes.

9. If the receiver is not locked, then you must lock it to put the locks you just
created into effect by selecting

Lock System.

Creating or Changing Channel Locks

You can lock any channel, including pay-per-view channels.

1. Press the Menu button.

2. Select the

3. If the receiver is locked, then enter the password using the NUMBER PAD
buttons. The receiver displays stars (*) as you enter the digits of the
password. When you enter the fourth digit of the password, the receiver
highlights the

4. Select the

Locks option.

OK option. Press the SELECT button.

Channel Locks option.

Page 76

5. Highlight the channel that you want to lock. If necessary, press the UP or

Tip: The IR remote
control is used to
control the menus
and programming
on the nearby TV.
An optional IR/UHF
Pro remote control
can be used to
control the menus
from another room

DOWN ARROW button to see the channel. Y ou can also jump to a channel
by typing the channel number using the NUMBER PAD buttons.

6. Press the SELECT button to lock or unlock the highlighted channel. If the

checkbox next to the channel has a checkmark, then the channel is locked.

Using Locks

7. Select the

Done option to save your changes.

8. If the receiver is not already locked, then you must lock it to put the locks
you just created into effect.

Locking and Unlocking the Receiver Front Panel

This keeps anyone from using the front panel buttons, but it does not lock the
remote control buttons. This option is only available on TV1 menus.

1. Press the MENU button.

2. Select the

3. If the receiver is locked, enter the numeric password using the NUMBER
PAD buttons. The receiver displays stars (*) as you enter the digits of the
password. As soon as you enter the fourth digit of the password, the receiver
highlights the

4. Select the

Locks option.

OK option. Press the SELECT button.

Front Panel Lock option to lock or unlock the front panel.

5. Select the

6. To activate the front-panel lock you just set, you must lock the receiver.

Locking and Unlocking Pay-Per-View Channels

This locks all pay-per view channels. You also can lock one or more pay per
view channels by using channel locks or rating locks.

1. Press the MENU button.

2. Select the

3. If the receiver is locked, enter the numeric password using the NUMBER

Yes option.

Locks option.

PAD buttons. The receiver displays stars (*) as you enter the digits of the
password. As soon as you enter the fourth digit of the password, the receiver
highlights the

OK option. Press the SELECT button.

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4. Select the Lock PPV or Unlock PPV option.

5. If the receiver is not locked, the you must lock it to put the lock you just
created into effect.

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Hiding and Showing Adult Channels

When you hide adult channels, you keep the Program Guide, Themes lists,
and the
from choosing such channels by using the UP or DOWN ARROW buttons or
entering the channel number using the remote control NUMBER PAD buttons.

1. Press the MENU button.

2. Select the

3. If the receiver is locked, then enter the numeric password using the

4. Select the

Browse Banner from displaying adult channels. It also keeps anyone

Locks option.

NUMBER PAD buttons. The receiver displays stars (*) as you enter the
digits of the password. As soon as you enter the fourth digit of the
password, the receiver highlights the

Hide Adult or Show Adult option.

OK option. Press the SELECT button.

Using Locks

Changing the Receiver Password

1. Press the MENU button.

2. Select the
If the receiver is locked, then enter the numeric password using the

NUMBER PAD buttons. The receiver displays stars (*) as you enter the
digits of the password. As soon as you enter the fourth digit of the
password, the receiver highlights the

3. Press the SELECT button.

4. Select the

Locks option.

Change Password option.

OK option.

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5. Enter the current numeric password using the NUMBER PAD button s. As

soon as you enter the fourth digit of the password, the receiver highlights

OK option.

the

6. Press the SELECT button.

7. Enter the new password using the NUMBER PAD buttons. As soon as you

enter the fourth digit of the password, the receiver highlights the

OK option.

8. Press the SELECT button to select the

OK option and change the password.

9. Enter your new password again for confirmation, using the NUMBER PAD

buttons. The receiver displays stars (*) as you enter the digits of the
password. As soon as you enter the fourth digit of the password, the receiver
highlights the

OK option. Press the SELECT button.

10. Memorize this new password. From now on, you must enter this password
to lock or unlock the receiver. If you for get your password, you will need to
call DISH Network and speak with a Customer Service Representative. If
you have a Personal Identification Number (PIN), you will need to give it to
the Customer Service Representative. See page 81 for information on PINs.

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Personal Identification Numbers

Personal Identification Numbers

You can set up a Personal Identification Number (PIN) for call-in requests only .
Anyone calling DISH Network’s Customer Service Center must provide this
PIN to make any changes to your account. You may call the Customer Service
Center at any time to set up a PIN.

If you forget your PIN, then you will need to speak with a Customer Service
Representative. The representative may ask for more information to verify your
identity and that you are authorized to make changes to your account.

Using Caller ID

Caller ID displays on your TV the names of people as they call you if you

subscribe to
make sure you have an active phone line connected to the receiver and that the

Caller ID feature is enabled on the line. After you turn on Caller ID, it stays on

until you decide to turn it off.

Caller ID Screens

Caller ID from your local telephone company. To use this feature,

When you receive a call, you will see a Caller ID pop-up message screen.

You can select
disappear after 20 seconds.

If you are accessing a menu screen when a call comes in, you will see a different

Caller ID pop-up screen.

OK to close the message screen. If you do nothing, it will

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Turning Caller ID On and Off

1. Press MENU 6-1-2 on the DISH Network remote control.

2. From the Caller ID screen, select either

Disable Caller ID option if you wish to disable this feature.

or the

3. Select

Done.

Enable Caller ID (if it is disabled)

Resetting Receiver to Factory Default Settings

Note: Resetting the receiver to factory-default settings discards all Favorites

except the All Chan and All Sub lists.

Lists
Note: If you have set any locks on the receiver, and the receiver is locked, then

these locks will be kept. If the receiver is unlocked, any such locks will be lost.
You cannot reset the receiver to factory-default settings to discard a password
that you have forgotten. Nobody can reset a receiver to bypass a receiver lock.

If you want to reset the DVR receiver to be the same as when it was shipped to
you from the factory, do the following:

1. Press MENU 6-6 to request the factory reset.

2. When the receiver displays a
reset all receiver preferences by selecting

Warning message, confirm that you want to

Yes.

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Changing Audio Languages for Programs

Changing Audio Languages for Programs

You may be able to change the language of some programs’ audio. An alternate
language may not be available for all programs or events. Some programs, such
as movies, show at the start whether an alternate language is available. An
alternate language applies only to the audio portion of the program and does not
change the language used in the menus displayed by the DVR receiver.

1. Press the MENU 8-4 to access the

Alternate Audio screen.

2. Select the language you want for program audio in the

3. Select the
the

Done option to save your language choice. The receiver displays

System Setup menu.

Languages list.

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Receiver Updates

Your satellite receiver is set to turn itself off at 3:00 a.m. so that it can receive
updates to the
following:

Program Guide. To change this update time, complete the

1. Press the MENU 8-5 to open the

2. Highlight the

Time Set option.

Updates screen.

3. Use the UP and DOWN ARROW buttons to highlight the time.

4. Go to the
select

5. Select

Note: You can reset any changes you may have made to the Updates

feature by selecting the

AM/PM option and use the UP and DOWN ARROW buttons to

AM or PM.

Done to save your changes and exit this screen.

Defaults option before exiting this screen.

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Control Other Devices with the Remote Control

Tip: The IR remote
control is used to
control the menus
and programming
on the nearby TV.
An optional IR/UHF
Pro remote control
can be used to
control the receiver
from another room.

Control Other Devices with the Remote Control

This section describes how to use an IR (or optional IR/UHF Pro) remote
control to control a TV, a VCR, or other devices. For information on how to use
the remote to control the receiver, see Using the Remote Controls on page 37.
You can set up both types of remote controls to control the satellite TV receiver
and as many as three other IR-controlled devices each. These devices can be a
TV, a VCR or DVD player, and a third device, like an audio amplifier or
receiver.

Where the word “remote” is used in the following section, it applies to both
types of remote controls.

Remote Control Modes

You can set the remote to four different modes to control the receiver or other
devices. When you get the remote it’s already set up to control your receiver.
You must set up the remote to control other devices like a TV or VCR/DVD
player. See Set Up the Remote to Control Other Devices.

Use the remote control’ s device mo de button s, SAT (satellite receiver), TV (for
a TV), VCR (for a VCR or a DVD player), and AUX (“auxiliary,” for a second
TV, a second VCR, a DVD player, a tuner/pre-amp, or an audio amplifier) to set
the remote to the correct mode for controling the device. To change this mode,
press the button for the device you want the remote to control. The mode button
lights for a couple of seconds to show that you’ve set the remote to that mode.

Limited Mode

You can program your remote control in limited mode to keep from accidentally
changing the channel away from satellite programming on your TV or VCR.
When you use the remote to control your TV in limited mode, you will only be
able to use the POWER, MUTE, and VOLUME buttons. Also, when you use
the remote to control your VCR in limited mode, you will only be able to use the
power and VCR-function buttons. The section Setting Up the Remote to Control
Other Devices lists a step that tells the remote control to go into limited mode.

Set Up the Remotes to Control Other Devices

Over the next few pages we tell you how to use the remote to control a TV, a
VCR, a DVD player, a tuner, or an audio amplifier.

To use the remote to control other devices, you must first program it to control
these other devices. You can do this by either following the instructions that
follow in Set Up the Remote Control, or the Scan for Device Codes procedure
described beginning on page 87.

If you are programming the remote to control a combination devic e, such as a
TV/VCR or a VCR/DVD player, then program the remote control in one device
mode, and then repeat the procedure in the other mode. For example, to program
the remote to control a TV/VCR using code 748: Follow the instructions to
program the remote to control the TV using code 748, and then repeat the
instructions for the VCR using the same device code for that mode as well.

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Tip: Limited mode is
not used with audio
amplifiers, tuners, or
accessories. Limited
Mode applies to a
second TV, VCR or
DVD player you set
up in AUX mode.

Using the System

Set Up the Remote Control

1. Turn the device on. Use the device’s front panel buttons
or its remote control.

2. Find the brand name of the

device in the tables starting on
page 109.

3. Press and hold the device

mode button until all the other
mode buttons light up, and
then release the button.

The mode button flashes.
If you are repeating this

procedure to program a
combination device, be sure to
press the correct mode button
(for example, if you have a
TV/VCR combination and
you have already programmed
the remote to control the TV,
press and hold the VCR mode
button, as described above).

4. For AUX mode setup only:

• Press 0 for a second TV.

• Press 1 for a second VCR

or DVD player.

• Press 2 for a tuner or

audio amplifier.

If the brand isn’t listed, see Scan for
Device Codes on page 87.

For example, hold the TV mode
button for a TV until all of the other
mode buttons light. When you
release the button, the TV mode
light will flash.

This step is for programming the
kind of device that is to be
programmed in AUX mode. If
you’re not programming in AUX
mode, skip to step 5.

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5. Enter one of the three-digit
device codes from the table
using the number buttons.

6. If you want to program
limited mode, press 1. If not,

The three-digit device code should
be for the brand name of your device
that you found in step 2.

See Limited Mode on page 85 for

information .

more

skip to step 7.

7. Press the POUND (#) button. If you entered the code correctly , the

mode button flashes three times.

8. Press the POWER button to
turn off the device. If the
device does not turn off, go to
step 10.

If the code is working, then the
device should turn off. Also, if
you’re programming TV mode, the
TV POWER button on the remote
control should be able to turn off
your TV from any device mode.

Control Other Devices with the Remote Control

9. Turn the device back on and
try some other buttons to
make sure they work. If the
code works for other buttons,
then stop here.

10. If the code doesn’t work, redo
steps 3 through 9 with another
device code from the tables.

11. For combination devices:
Return to step 3 and repeat
this procedure.

12. If you can’t find a code that
works, then try the Scan for
Device Codes that follows.

Sometimes the POWER or TV
POWER button works when other
buttons don’t. If the device does not
turn off, continue with step 10.

Try every code listed for you brand
until one works best for your device.

Scan for Device Codes

If the code for your device is not listed in the tables starting on page 109, use
this procedure to scan the remote control’s memory for a working device code.

1. Turn the device on. Use the device’s front panel buttons

or its original remote control.

2. Press and hold the device
mode button until all the other
mode buttons light up, and
then release the button.

The mode button flashes.

3. For AUX mode setup only.

• Press 0 for a second TV.

• Press 1 for a second VCR

or DVD player.

• Press 2 for a tuner or

audio amplifier.

4. For AUX mode setup only:
Press the STAR (*) button.

5. Press the POWER button (not
TV Power).

For example, hold the TV mode
button for a TV until all of the other
mode buttons light. When you
release the button, the TV mode
light will flash.

This step is for specifying the kind
of device that is to be programmed
in AUX mode. If you’re not
programming in AUX mode, then
skip to step 5.

This puts your remote control in its
device-code scan mode.

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Chapter 3

Tip: The IR remote
control is used to
control TV1 menus
and programming
on a nearby TV. An
optional IR/UHF
Pro remote can be
used to control the
receiver from
another room.

Using the System

6. Press the UP or DOWN
ARROW button repeatedly

until the device turns off.

As you press the UP or DOWN
ARROW button, the remote is
trying each code in the memory to
see if it can turn off your device.
When the device turns off, you have
found a code that might work.

Note: The mode button for the
device will flash rapidly eight times
when you’ve scanned through all the
available codes for that device.

7. Press the POUND (#) button. This stores the code you found.

8. Turn the device back on and
try some other buttons to
make sure they work.

Press the POWER button to turn the
device back on. Try some other
buttons to make sure they work.
Sometimes, the POWER button or
TV POWER button works when
other buttons don’t.

9. Repeat this procedure until
you’ve tried all the codes.

You may need to repeat the scan to
find the best code for your device.

Check the Device Codes

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You can find out what device code you’ve set for each remote-control mode.

1. Press and hold the device
mode button until all the other
mode buttons light up, and
then let go of the button.

For example, hold the TV mode
button for a TV until all of the other
mode buttons light. When you let
go, the TV mode light will flash.

The mode button flashes.

2. Press the POUND (#) button
twice.
Watch the mode light to
determine your code. The
mode button flashes the
number for each digit of the
device code, with a pause

For example, if the code is 570, the
mode button flashes five times,
pauses, flashes seven times, pauses,
and flashes once quickly. This
example sequence corresponds to
device code 570; your actual code

will probably differ.
between the groups of flashes.
A quick flash is for zero.

3. For AUX mode setup only:

The first group of flashes tells
you what the AUX mode is set
up to control. A quick flash
(zero) before the three-digit
code is for a TV; one regular
flash is for a VCR or DVD
player; and two flashes is for a
tuner or audio amplifier.

For example, if the TV code is 570,

the AUX mode button flashes once

quickly (indicating 0 for TV),

pauses, flashes five times, pauses,

flashes seven times, pauses, and

flashes once quickly. This example

sequence corresponds to device

code 570; your actual code will

probably differ.

Control Other Devices with the Remote Control

Tip: If some of the
buttons on the
remote control do
not control the TV
that you have set up
in TV mode, then try
other codes. See
page 85 for details.

Remote Control Buttons

Control the Receiver

When you get the remote, it’s already set up to control the receiver. However,
you must set up the remote to control the TV before you can use the MUTE and
VOLUME buttons to control TV sound.

For information on the remote buttons that control the receiver, see Using the
Remote Controls on page 37.

Control a TV (or a Second TV)

Only the buttons described here will control a TV. Some of these buttons may
not control your specific model of TV. Please see your TV’s user manual for
information about that TV model’s features.

TV Mode Button

You must first set up the remote to control the TV. See Set Up the Remote to
Control Other Devices, beginning on page 85. Then, you must press the TV

mode button to set the remote to TV mode. The TV mode button lights for two
seconds to show you’ve set the remote to TV mode. Make sure you keep the
remote in TV mode to use the buttons described here to control your TV.

Note: You can set up the remote to control a second TV in AUX mode, the same

way it controls the first TV in TV mode. See Set Up the Remote to Contr ol
Devices beginning on page 85.

If the TV has video input options, use this button to switch the TV video input.

Press the TV POWER button to turn the TV on or off.

Press the MUTE button to turn the TV sound on or off.

TV/Video Button

Power Button

Mute Button

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Volume Button

Press this button to raise (+) or lower (-) the TV sound volume.

Up and Down Arrow Buttons

Use the UP and DOWN ARROW buttons to change channels on the TV.

Note: These buttons do not change the channels on the TV if the remote control

has been set to operate in limited mode.

Select Button

The SELECT button works as the ENTER button for a TV.

Recall Button

Press the RECALL button to go back to the last TV channel you watched. Press
it again to switch between the last two TV channels you watched.

Number Buttons

Use the NUMBER PAD buttons to directly enter a different channel number.

Note: These buttons do not change the channels on the TV if the remote control

has been set to operate in limited mode.

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Control Other Devices with the Remote Control

Control a VCR (or a Second VCR or DVD Player)

Only the buttons described here control a VCR or DVD player. Some of the
buttons may not control your specific VCR or DVD player. See the user’s
manual that came with your VCR or DVD player for information about its
features.

VCR Mode Button

You must first set up the remote to control the VCR. See Set Up the Remote to
Control Devices, beginning on page 85. Then, you must press the VCR mode

button to set the remote to VCR mode. The VCR mode button lights for two
seconds to show you’ve set the remote to VCR mode. Make sure you keep the
remote in VCR mode to use the buttons described here to control your VCR.

Note: You can set up the remote to control a second VCR in AUX mode, the

same way it controls the first VCR in VCR mode. See Set Up the Remote to
Control Devices beginning on page 85.

Note: You must set the remote control to VCR mode to program it up to control

a DVD player. Once you do this, you must set the remote to VCR mode to
control the DVD player.

TV/Video Button

Use the TV/VIDEO button to switch the VCR between its TV mode and its
VCR mode (see your VCR user’s manual for more information).

Power Button

Press the red, unmarked POWER button to turn the VCR on or off.

Page Up and Down Buttons

Use the PAGE UP and DOWN buttons to change channels on the VCR.

Note: If the remote control has been set to operate in limited mode, then buttons

in VCR mode will not change channels.

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Recall Button

Press the RECALL button to go back to the last VCR channel you viewed. Press
it again to switch between the last two VCR channels you viewed.

VCR Buttons

• Press the BACK button to rewind a videotape.

• Press the PAUSE button to pause a videotape. Press this
button or the PLAY button to go back to playing the tape.

• Press the FWD button to forward a videotape.

• Press the STOP button to stop playing or recording on a
videotape.

• Press the RECORD button to record on a videotape.

• Press the PLAY button to play or to retrun to playing a videotape.

Number Buttons

Use the NUMBER PAD buttons to enter channel numbers.

Note: If the remote control has been set to operate in limited mode, then buttons

in VCR mode will not change channels.

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Control Other Devices with the Remote Control

Control a Tuner or Amplifier

Only the buttons described here control a tuner or audio amplifier. Some of the
buttons described here may not control your tuner or amplifier. Please see the
user’s manual that came with your tuner or amplifier for more information.

AUX Mode Button

You must first set up the remote to control the device. See Set Up the Remote to
Control Devices, beginning on page 85. Then, you must press the AUX mode

button to set the remote to AUX mode. The AUX mode button flashes once to
show you’ve set the remote to AUX mode. Make sure you keep the remote in
AUX mode to use the buttons described here to control your auxiliary device.

Power Button

Press the red, unmarked POWER button to turn the tuner or amplifier on or off.

Mute Button

Press the MUTE button to turn the sound for the AUX device off or on.

Volume Button

Press the VOLUME button to raise (+) or lower (-) the volume of the sound.

Up and Down Arrow Buttons

Use UP and DOWN ARROW buttons to change channels on a tuner or audio
device. Limited mode does not affect any device programmed in AUX mode.

Select Button

The SELECT button works as the INPUT SELECT button for a tuner/pre-

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amp.

Other Remote Control Features

Switch Between TV and AUX Device Volume Control

When you set up the remote to control a TV, the mute and volume buttons are
automatically set to control the TV volume. However, if you want to use the
AUX mode to control an audio amplifier or other device with a volume setting,
you can set up the remote to control that device’s volume instead of TV volume.

To set the remote to control the AUX device’s volume:

1. Press and hold the AUX mode button for three seconds, and then
release it. The AUX mode button will blink.

2. Press the POUND (#) button.

3. Press the plus (+) side of the VOLUME button.

4. Press the 0 number button.

5. Press the POUND (#) button.
The AUX mode button flashes three times.

6. Press the SAT mode button.

7. Press the plus (+) and minus (-) sides of the VOLUME
button.
The device’s volume changes and the AUX mode
button flashes instead of the TV mode button.

To set the remote back to control the TV volume:

1. Press and hold the TV mode button for three seconds, and then
release it. The TV mode button will flash.

2. Press the POUND (#) button.

3. Press the plus (+) side of the VOLUME button.

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4. Press the 0 number button.

5. Press the POUND (#) button.
The TV mode button flashes three times.

6. Press the SAT mode button.

7. Press the plus (+) and minus (-) sides of the VOLUME
button.
The TV’s volume changes and the TV mode button
flashes instead of the AUX mode button.

Testing the System

Starting a Test

Press MENU 6-3 to access the Diagnostics menu. You will see several options
available for testing your DVR receiver.

Testing the System

Telephone Connection Test

This test checks that the receiver telephone connection is working. Select the

Connection option to begin the test. The receiver displays a message asking

you to wait until the test is done.

• If the telephone connection is correct, then the receiver displays a

Connection OK

• If the receiver highlights the
the receiver can make a toll-free call to the Customer Service Center. Press
the remote control SELECT button to start the call. The receiver displays a
message asking you to wait until the call is done. When the call is done,
select the

• If the telephone line is not connected properly, then the receiver displays a
failure message. In this case, check the telephone connection and line, and
then repeat the test.

Note: If you have the receiver connected to a DSL (Digital Subscriber Line)

phone line, it may cause this test to fail. If so, you will need to install a DSL
filter between the receiver and the telephone jack on the wall. You should be
able to get a DSL filter from your DSL provider or your local electronic­parts store.

message.

Done option, then select the Dial Out option so

Done option to exit the test menu.

Phone

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Notes

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