Dish Network 512 User Manual
Contents
Safety Instructions..........................................................................iii
Chapter 1 - Introduction ..................................................................1
Welcome! ..................................... ....................... ................... ...............1
About this Receiver ..............................................................................2
Overview ................................ ...................... ....................... ..................2
Getting Started .....................................................................................4
Quick Tour of Basic Features ...............................................................5
Quick Tour of the Menus ......................................................................7
Quick Tour of Digital Video Recorder Features ..................................12
Quick Tour of Watching One Program While Recording Others ........16
Quick Tour of Picture-in-Picture (PIP) ................................................17
Satellite Television .............. ................................................... .... .........18
Satellite Signal Quality .............. ... .... ... ................................................18
Chapter 2 - Receiver Description and Installation...................... 19
Receiver Front Panel ..........................................................................19
Receiver Back Panel ..........................................................................20
Remote Controls .................................................................................21
Connecting the Receiver to Your Nearby TV .....................................24
Programming the Recover Button ................................ ... ... ... .... ... ... ...26
Changing the TV1 Output Channel ....................................................27
Connecting the Receiver to the Phone Line .......................................27
Connecting the Receiver to a Dish Antenna System ..........................29
Optional - Connecting VCRs to the System .......................................31
Optional - Connecting to an Over-the-Air Antenna or Cable ..............31
Optimize Your Remote Controls .........................................................32
Setting Up TV1 to Operate in UHF Pro ..............................................34
Setting Up TV1 to Operate in IR (default) ...........................................35
Chapter 3 - Using the System....................................................... 37
Using the Two Satellite Tuners .............. ... ... .... ...................................37
Using the Remote Control ..................................................................38
Using the Menus .................................................................................43
Using Text Fields ................................................................................47
Changing Channels ............................................................................48
Using the Program Guide ......... .................................................... ... .. 48
Displaying Program Information .........................................................50
Using Favorites Lists ..........................................................................52
Using Timers ......................................................................................54
Watching One Program While Recording Another .............................62
Using More DVR Features .................................................... .... ...... ...64
Using Themes and Search................................................................. 71
Using Locks ........................................................................................74
Page i
Contents
Personal Identification Numbers ..... ... .... ... ... ... ....... ... ... ... .... ... ... ... ... ....81
Using Caller ID ...................................................................................81
Resetting Receiver to Factory Default Settings ..................................82
Changing Audio Languages for Programs ..........................................83
Receiver Updates ...............................................................................84
Control Other Devices with the Remote Control................................. 85
Testing the System .............................................................................95
Chapter 4 - Reference.....................................................................97
Troubleshooting Tables ......................................................................97
Device Codes ....................................................................................109
Appendix ......................................................................................115
Limited Warranty ...............................................................................115
What the Warranty Covers ........................... ................... .................. 115
What the Warranty Does Not Cover .................................................115
Residential Customer Agreement .....................................................116
Staying Legal ............................... ... ... .... ...........................................124
FCC Compliance ....................... ................................................... ... ..124
Radio Interference ............................................................................125
Signal Strength Present at the Television .................................... ... ..125
Connecting to an Over-the-Air Antenna ....................................... .....125
Index ..............................................................................................127
Page ii
Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
9. Connect the power plug to an outlet having a safety ground connection. Do not
defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding-type plug has
two blades and a third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.
10. The power plug must be readily accessible so that the equipment can be easily
disconnected from the AC power.
11. The receiver is still connected to the AC power whenever it is plugged in to a
live power outlet, even if the receiver is turned off using the buttons on the
remote control or the front panel.
12. Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
13. Use only attachments/accessories specified by the manufacturer. The use of
accessories or attachments not recommended by the receiver manufacturer will
void the Limited Warranty.
14. Unplug this apparatus during lightning storms or when unused for long periods
of time.
15. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as the power supply cord or plug
is damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
Apparatus shall not be exposed to dripping or splashing and no
objects filled with liquids, such as vases, shall be placed on the
apparatus.
Note to Satellite TV System Installer: This reminder is provided to call the
satellite TV system installer’s attention to Article 820-40 of the National Electrical
Code (NEC) that provides guidelines for proper grounding and, in particular,
specifies that the cable ground shall be connected to the grounding system of the
building as close to the point of cable entry as practical (see the illustration).
Page iii
Safety
Ground Clamps
Ground Clamp
Electric Service Equipment
Power Service Grounding
Electrode System
Satellite Dish
Grounding Conductors
Antenna Discharge
Unit
(NEC Art. 250, Part H)
(NEC Section 810-21)
Coaxial Cable
from Satellite Dish
Safety Tips
• Unplug the receiver from the AC power outlet before cleaning.
• Always handle the satellite receiver carefully. Excessive shock and vibration
can damage the hard drive.
•Do not place the receiver in an enclosure such as a cabinet without proper
ventilation. Do not stack the receiver on top of or below other electronic
devices as this can cause heat build-up and vibration.
•Do not install the receiver in any area where the temperature can be less than
40°F or more than 113°F. If the receiver is cold to the touch, do not plug it in
immediately. Let it sit unplugged at room temperature for at least 45 minutes
before plugging it in.
• Operate the receiver using only the power source type indicated on the marking
label. Unplug the receiver power cord by gripping the power plug, not the cord.
•Do not overload wall outlets or extension cords, as this can result in a risk of
fire or electrical shock.
• Never insert objects of any kind into the receiver through openings, as the
objects may touch dangerous voltage points or short out parts. This could cause
fire or electrical shock.
• Ensure that the outdoor parts of the antenna system are grounded in accordance
with local, state, federal, and National Electrical Code (NEC) requirements.
•Do not locate the antenna near overhead light or power circuits, or where it can
fall into such power lines or circuits. When installing the antenna, take extreme
care to avoid touching such power lines or circuits, as contact with them can be
fatal.
•Do not attempt to service the receiver yourself, as opening or removing covers
may expose you to dangerous voltage, and will void the Limited Warranty.
Refer all servicing to authorized service personnel.
• Use an outlet that contains surge suppression or ground fault protection. For
added protection during a lightning storm, or when the receiver is left
unattended and unused for long periods of time, unplug the power cord from
the wall outlet, disconnect the lines between the receiver and the antenna, and
disconnect the telephone line. This will provide some protection against
damage caused by lightning or power line surges.
On some TVs, the presence of fixed images for extended periods of time
may cause them to be permanently imprinted on the screen. Consult your
TV user guide for information on whether this is a problem for your TV,
what operating/viewing restrictions apply to avoid this problem, and
associated TV warranty coverage.
Page iv
Chapter 1
Introduction
Congratulations on choosing DISH Network. You are about to experien ce
the excitement and convenience of Direct Broadcast Satellite (DBS) service,
which delivers the very best picture and sound quality. DISH Network
consistently provides state-of-the-art products and satellite-delivered
services — with high performance, ease of operation, and a wide variety
of entertainment options.
Welcome!
You’re about to enjoy a Digital Video Recorder!
This satellite receiver lets you decide how you watch TV. You can record and
play back audio and video with full digital quality. You can pause a live
program and not miss any of the action or you can record a program to watch
later, without a VCR.
Important Information About This Receiver
• Always handle the satellite receiver carefully.
A void excessive shock and vibration at all times as
this can damage the internal hard drive.
• If you have the receiver turned on and need to
move it, be sure to unplug the receiver and let it sit
for at least 30 seconds before moving it.
• Do not install the receiver in any area where the
temperature can be less than 40°F or more than
113°F while the unit is operating.
• If the receiver is cold to the touch, do not plug it in
immediately. Let it sit unplugged at room
temperature for at least 45 minutes before
plugging it in.
• Avoid installing the receiver above, on top of, or
underneath another electronic device (such as an
audio receiver), as this can cause heat build-up
and vibration.
Page 1
Chapter 1
Tip: In the margins
of pages throughout this guide are
tips and other
information to
make using your
satellite receiver
easy and fun.
Introduction
About this Receiver
Your DISH Network satellite receiver has features that make watching TV
more exciting. Along with the integrated digital video recording (DVR)
functions, you are about to discover new ways to make programming
choices.
Remote Controls
Two remote controls coan be used with your receiver:
• An Infrared (IR) remote control is included with your receiver. It
controls programming for a nearby TV and is labeled with a green
number 1, which matches similar markings on the receiver output
connections and the menus displayed for the nearby TV.
• An optional IR/Ultra-High Frequency Pro (UHF Pro) remote
control is also available separately to control programming through
walls, floors and other obstructions, for example, when your
receiver is installed in a different room than your TV.
Page 2
Overview
Before you use your satellite receiver, you need to install the system or
have it installed by a professional technician. For a professional installation,
please call the Customer Service Center at 1-800-333-DISH (3474). If you
install the system yourself, use the diagrams and instructions in Chapter 2.
A vital part of the installation is to set up the receiver to get
the latest software from the satellite. Afer you install a new
system correctly , following the instructions in Chapter 2, then
your receiver will automatically install this software.
For information on the receiver and its installation, read Chapter 2,
Receiver Description and Installation beginning on page 19.
For information on any specific feature or function, read Chapter 3, Using
The System beginning on page 37.
If you have a problem operating the system or receive an error message, use
the Troubleshooting Tables beginning on page 97.
Conventions
To make it easy for you to use this guide, we use the following conventions.
• The names of remote control buttons are all uppercase.
For Example: Press the SAT button.
• Menus and options that appear on the TV screen are in bold type.
For Example: Open the
• Select means to move the highlight to an on-screen option or choice
in a list and press the SELECT button on the remote control.
For Example: Select the
• Button sequences are shown in this convention: [button name or
Program Guide.
Locks option.
number]-[button name or number]-[button name or number].
For Example: Press MENU-6-1-3 on your remote control to
display the
• Connections on the back of the receiver are in small capital letters.
For Example: S
• Where this guide mentions nearby TV, it refers to any TV directly
connected to the receiver’s TV1 outputs. A nearby TV receives the
menus and satellite programming from the receiver’s TV1 outputs
and is connected using coaxial or audio/video cables.
• Where this guide mentions remote TV, it refers to (a) cable-ready
TV(s) located away from the receiver. An IR/UHF Pro remote
controls the satellite receiver and its menus and programming are
delivered through your coaxial cable.
• Where this guide mentions remote control, it refers to either the
included IR remote control used when viewing a nearby TV or an
optional IR/UHF Pro remote control, which can be used to control
the receiver from a different room. If a specific remote control must
be used, this guide will refer directly to it.
Fixed Images
Overview
System Information screen.
ATELLITE IN
On some TVs, the presence of fixed images for extended
periods of time may cause them to be permanently imprinted
on the screen. Consult your TV’s user guide for information
on whether this is a problem for your TV’s display, what
operating/viewing restrictions apply to avoid this problem,
and any associated TV warranty coverage.
DISH Network Logo
Whenever the receiver’s TV1 output(s) are turned off using the
remote control or front-panel POWER buttons, you will see
the DISH Network logo moving around on your TV screen.
This feature is included with your receiver to assure you that
the connections between your receiver and TV(s) are not lost.
Press the POWER or SELECT button on the remote control
to resume watching satellite TV programming.
Note: This logo is displayed using the TV1 video outputs, except for the
CH 3–4 OUT. TV(s) connected using CH 3–4 OUT will not display this.
Page 3
Chapter 1
Tip: The IR remote
control is used to
control TV1 menus
and programming
on a nearby TV. An
optional IR/UHF
Pro remote can be
used to control the
receiver from
another room.
Introduction
Getting Started
After your system has been installed, order and watch your programming
using the following steps:
Step 1: Ordering Your Programming
1. Using a remote control, press SAT and then press the top
POWER button to turn on the receiver. Make sure the TV is
also on.
2. Press GUIDE.
You will see that some channels in the
Program Guide appear
in white. These channels can be viewed immediately. However, many
channels will be in red. You cannot view these channels until you order
their programming.
3. Press the SYSTEM INFO button on the receiver front panel to display
the
System Info screen.
Note: The following screen is for example only. Be sure to use the
numbers on the
System Info screen displayed on your own TV.
4. Call the Customer Service Center at 1-800-333-DISH (3474). A
customer service representative will help you start DISH Network
programming on your system and will di scuss the various programming
packages available.
Page 4
5. Choose a package and the representative will authorize your
programming.
6. Press SELECT to close the
System Info screen.
7. Wait a few minutes and the channels you purchased will turn from red
to white, and can now be viewed.
Step 2: Finding Programs to Watch
Tip: The Program
Guide provides a
complete listing of
all programs available on all channels, including
those that are not in
your subscription
(these channels
have red backgrounds).
1. Press the GUIDE button.
Quick Tour of Basic Features
2. When the
Program Guide opens, use the UP or
DOWN ARROW to view information on other
channels. Press the PAGE UP and PAGE DOWN
buttons to move you quickly through the
. The channels for the programming you ordered
Guide
Program
should be shown in white and are available for viewing.
After you have highlighted a current program in the
Program Guide, press SELECT to watch it.
Quick Tour of Basic Features
This tour guides you quickly through a number of basic satellite receiver
features accessible directly from the remote control without using menus.
For more detailed information about each feature, see Chapter 3, Using the
System.
1. Make sure the TV is on.
2. Press the UP or DOWN ARROW button on your
remote control to change channels.
3. Press the RECALL button to go back to the last channel
you watched.
4. Press the THEMES (LEFT ARROW) button to open the
Themes and Search menu. This menu allows you to
search for programming by thematic categories (for
example, movies, sports, and more) or by one or more key
words used in the descriptive programming information.
5. Select
Sports to see a list of sporting events.
6. Press the VIEW LIVE TV button to return to watching
the program in progress.
7. Press the INFO button to see information about the program.
Note: The first time you press the INFO button, the
background of the screen of information is transparent. Press
the INFO button again to make the background of the
Page 5
Chapter 1
Introduction
information screen opaque (solid). When you press the INFO button a
third time, the information screen is closed.
8. Press the CANCEL button to return to watching the program.
9. Press the BROWSE (RIGHT ARROW) button to open the
Browse Banner. The Browse Banner shows informat ion
on a program you’re watching at the top, and information on
two other programs at the bottom of the TV screen.
Page 6
10. Press the UP or DOWN ARROW button to
change the channel information you see at the
bottom of the TV screen.
11. Press the RIGHT ARROW button to highlight
the program coming on next at the bottom. Press
the LEFT ARROW button to go back to the
program on now.
12. Press the VIEW LIVE TV button to clear the
Banner
from the screen and return to watching the program
Browse
in progress. Press SELECT to change to the highlighted
channel.
Quick Tour of the Menus
Tip: An IR remote
is used to control
menus and satellite
programming on a
nearby TV. An
optional IR/UHF
Pro remote can be
used to control
your receiver from
another room.
This tour guides you quickly through the basic features available through
Main Menu. See Chapter 3, Using the System for more information
the
about these and other features.
Note: The menu buttons that are grayed out indicate that while the features
are not yet available on this system, they may become available with future
software upgrades.
Quick Tour of the Menus
1. Press the remote control MENU button to open the
Menu
.
2. Press the 1 button to select the
Main Menu. This opens the Program Guide on the TV screen.
Program Guide option on the
Main
You can use the
Program Guide to find and select a program to watch.
For now, though, go on with this tour.
3. Press the MENU button to go back to the
4. Press the 2 button to select the
Main Menu. This menu allows you to search for
the
Themes and Search option on
Main Menu.
programming by themes (movies, sports, etc.) or by key words
used in the program information.
Page 7
Chapter 1
Introduction
5. Press the MENU button to go back to the Main Menu.
6. Press the 3 button to select the
Customer option. This menu
provides convenient access to your DISH Network account to
review your statement, pay your bill, upgrade programming, and
more.
7. Press the 0 button to go back to the
8. Press the 4 button to select the
Main Menu.
Dish Home option. You can
order channels, check the news and weather, and even play
games.
Page 8
9. Press the MENU button to go back to the Main Menu.
Quick Tour of the Menus
10. Press the 5 button to select the
. This menu allows you to apply password-protected
Menu
Locks option on the Main
locks on programming based on rating, or even on a channelby-channel basis.
11. Press MENU to go back to the
12. Press the 6 button to select the
Main Menu. Use this menu to set up the system the way you
Main Menu.
System Setup option on the
want.
Page 9
Chapter 1
Introduction
13. Press MENU to go back to the Main Menu.
14. Press the 7 button to select the
. This menu is used for creating and changing timers
Menu
Timers option on the Main
used to trigger automatic channel changes, reminders, or DVR
recordings.
15. Press MENU to go back to the
16. Press the 8 button to open the
Main Menu.
Preferences menu. This menu
allows you to set up your receiver to make it more convenient
to use.
Page 10
17. Press 3 to open the Favorites menu. This menu allows you to
set up lists of your favorite channels to make finding what you
want to watch easier.
Quick Tour of the Menus
18. Press MENU to go back to the
19. Press the VIEW LIVE TV button to return to watching the
program in progress.
Main Menu.
Page 11
Chapter 1
Tip: You can
pause a live program to answer
the phone or get
a snack!
Introduction
Quick Tour of Digital Video Recorder Features
DVR features let you have fun with live TV because they put you in control.
Is someone at the door or on the phone? Just press PAUSE on the remote.
When you are ready to start watching the program again, press PLAY. You
will start up right where you left off without missing a minute of the
program. The following tour gives you an overview of the DVR features of
your DISH Network satellite TV receiver. For instructions on specific
functions, see Chapter 3, Using the System.
1. Watch a program for just a few minutes.
2. Press the PAUSE button to pause the program.
Note: The status bar at the bottom of your screen shows how
long the program has been paused. Yo u can pause a live
program for up to two hours.
On some TVs, the presence of fixed images for extended
periods of time may cause them to be permanently
imprinted on the screen. Consult your TV user guide for
information on whether this is a problem for your TV,
what operating/viewing restrictions apply to avoid this
problem, and associated TV warranty coverage.
Page 12
3. Press the PLAY button to watch the program from the point
where you paused it.
4. Press the VIEW LIVE TV button to return right away to
viewing the program in progress.
5. Press the SKIP BACK button to skip back about ten
seconds in the program.
Quick Tour of Digital Video Recorder Features
6. Press the PAUSE button and then press the BACK button to
reverse the program in slow motion. Press the BACK button
once to reverse the program 1/4 the speed as normal play.
Press the BACK button twice to reverse at normal speed. As
you press the BACK button repeatedly, the program reverses
faster with each press up to its fastest speed.
7. Press PLAY.
8. Press the SKIP FWD button to skip ahead about 30 seconds
in the play back.
Note: You cannot skip ahead if you are watching live TV.
Page 13
Chapter 1
Tip: The receiver
has features that let
you decide how to
watch TV!
Introduction
9. Press the PAUSE button and then press the FWD button to
forward the program in slow motion. When you press the
FWD button once the program advances at 1/15 the speed
of normal play. Press the FWD button twice to forward at
1/4 as fast as normal play. Press the FWD button thr ee times
to play the program at normal speed. As you press the FWD
button repeatedly, the program advances faster up to its
fastest speed.
10. Press the VIEW LIVE TV button to return right away to watching the
program in progress.
11. Press the RECORD button to start recording the program
right now.
12. When the
OK to start recording now. See page 56 for an explanation of
Record Remainder of this Event displays, select
the recording options.
13. Select
OK to start recording the program. Notice the receiver’s front
panel RECORDING light turns on.
Page 14
14. If you want to end the recording right away, press the STOP
button. This stops the receiver from recording the program.
Notice the receiver’s front panel RECORDING light turns
off.
Quick Tour of Digital Video Recorder Features
15. Now, if you want to take the time, use the Program Guide to find
another program set to start in the next few minutes.
Note: Start watching the program when it starts. Watch the program for
a few minutes.
16. Press the BACK button to reverse the program.
Note: Let the program reverse all the way to its start.
17. Press the DVR button. This opens the
DVR Events menu on
the TV screen.
18. Use the remote control arrow buttons to
highlight an event on the
DVR Events
menu (it’s OK to highlight an event
you’re currently recording).
19. Press the remote control SELECT button to select the
event you highlighted. This opens a menu of info about
that event.
20. Press VIEW LIVE TV to return right away to watching the
program in progress.
Page 15
Chapter 1
Introduction
Quick Tour of Watching One Program While
Recording Others
The steps below show one of many ways to watch one program while
recording another.
1. Press GUIDE to open the
you want to watch now.
2. Press SELECT to watch that program.
3. Press the RECORD button.
4. Select
5. Press GUIDE on the remote. Use the
6. Press RECORD and select
7. Press DVR on the remote control. The
OK.
program that you want to watch now. Select that program. You are now
watching one program while recording another.
are now recording two programs at the same time.
You should see the two programs that are recording indicated by the red
dot next to the listings.
Program Guide. Find a program
Program Guide to find another
OK when the pop-up message displays. Y ou
DVR Events screen will open.
Page 16
8. Select a program that you recorded in an earlier quick tour (that is, one
that is not recording now), and then select
9. You should now be watching a pre-recorded program while the receiver
is recording the other two events (programs).
Start.
Quick Tour of Picture-in-Picture (PIP)
Quick Tour of Picture-in-Picture (PIP)
Your DISH Network receiver allows you to watch two different programs at the
same time using Picture-in-Picture (PIP).
1. Press PIP. The PIP window will open. The program in the
small box will be whatever is playing on the last channel you
watched on that tuner.
2. Press the SWAP button on the remote control. The channel that was in
the PIP window will now be displayed full screen.
3. Press GUIDE on the remote. Use the
that you want to watch now. Select that program.
4. This new program will be displayed full screen.
5. Press SWAP to go back to watching your original
program full screen and put this new program in the
PIP window.
6. Press the PIP button again to make the PIP window larger.
Program Guide to find a program
7. Press the POSITION button to move the PIP window around
on the TV screen..
8. Press the PIP button again to close the PIP window.
Page 17
Chapter 1
Tip: If you lose
your picture, it’s
most likely due
to heavy rain,
snow, or the
build-up of snow
on your dish.
Introduction
Satellite Television
Satellite television uses satellites in a stationary orbit over the Earth to
deliver television and audio programming. This type of orbit enables the
satellites to stay aligned over one place on the surface of the Earth. Once the
satellite dish is aimed at the satellite, the dish does not have to move.
Satellite Signal Quality
Rain and Snow Fade
Heavy rain, snow, or cloud cover can block the satellite signal, which can
interrupt your programming service. By aiming the satellite dish to get the
strongest signal during installation, you can help prevent rain and snow
from interrupting the signal. Your service will return after the weather
condition has passed.
Solar Interference
T wice a year , the sun moves to a position behind the DISH Network satellite
as it orbits the Earth. The exact time of the year that this occurs varies,
depending on the location, but it is near the beginning of spring and again
near the beginning of autumn. The period of solar interference lasts for a
few minutes at about the same time everyday for a few days during the
spring and autumn, so do not be alarmed when it happens.
This is an unavoidable natural event for all television involving the use of
satellites and has an adverse effect on many program providers. During
these brief periods, you will not be able to see programs on DISH Network.
Once the sun has moved from behind the satellite, the programs will
reappear.
Page 18
Chapter 2
Receiver Description and Installation
Receiver Front Panel
Smart Card Door
Behind this door is a slot for a future smart card. No smart card is included with
this receiver.
Arrow Buttons
Y ou can use the ARROW buttons to change satellite channels displayed on your
TV. From within a menu, use these buttons to move the highlight up or down.
Indicators
• TV1 Power - The green light indicates that the receiver is providing
programming to your TV through the rear-panel
•
Recording - The red light indicates that the DVR is recording an event.
Buttons
The buttons on the receiver give you some control of the receiver. However,
most of the time you will want to use the remote control that came with your
receiver.
System Info - Displays the receiver’s System Info screen on your TV.
•
•
Menu - Displays the Main Menu. After you press this button, use the
ARROWS and SELECT buttons to navigate through the menus.
•
Arrows/Select - Use the ARROWS and SELECT the same way as the
ARROW and
Power - Press the POWER button to turn satellite programming on or off
•
to your TV.
IR Sensor
The INFRARED (IR) SENSOR receives IR signals from the remote control.
Select buttons on the remote control.
TV1 output connections.
Page 19
Chapter 2
Tip: The six coaxial
connections on the
back of your
receiver are color
coded to make the
connectors easy to
identify. Inside the
front cover of this
guide are stickers
that are color
coded the same
way as the coaxial
connections. See
the installation
instructions
starting on p age 24
for information on
how to use the
stickers that go on
the coaxial cables.
Receiver Description and Installation
Receiver Back Panel
The receiver connections on the back panel are arranged in three groups:
•
TV1 Connections - Use these connections with your TV.
•
TV2 Connections - Do not try to use these connections with your TV.
•
Other Connections - Use these connections with the dish antenna, UHF
remote-control antenna, and telephone line.
TV1 Connections
The following connections provide the menu displays and programming to your
TV.
TV CH 3–4 Out
The TV CH 3–4 connection provides good quality video and
mono (non-stereo) audio to your nearby TV. Use a coaxial
cable to make this connection. The
color-coded white.
RCA Out
The RCA audio/video outputs provide high-quality picture and full
stereo sound to your nearby TV (if your TV has these connections).
Use RCA-type cables to make this connection. If the TV has only
one (monophonic) input for this type of audio, connect it to the right
(R) phono-plug audio output port on back of the satellite receiver.
TV CH 3–4 connection is
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S-Video Out
The S-VIDEO connection provides the highest quality standarddefinition video signal to your nearby TV (if your TV has this
input connection). Use an S-Video cable to make the connection.
If you use this back panel output for video between the receiver
and your TV, you must still connect the audio using the
(RCA) A
UDIO LEFT/RIGHT OUTPUTS and Phono Plug (RCA-type)
cables, as shown above.
PHONO
Tip: If you connect
a cable to the TV/
Antenna In port,
attach the black
cable sticker to the
cable near where it
attaches to the
receiver. The
stickers are
located inside the
front cover of this
guide.
Other Connections
TV Antenna/Cable In
The TV ANTENNA/CABLE IN is used if you want the satellite
receiver to connect the tuner of the nearby TV to an over-the-air
antenna or cable-TV distribution system when the satellite
receiver is turned off or when using the TV/VIDEO button on
the remote control. Use a coaxial cable to make this connection
to an over-the-air (OTA) antenna or cable-TV system. The
NTENNA/CABLE IN connection is color-coded black. Your TV
A
must be connected to the
CHANNEL 3-4 output to use this feature.
TV
TV2 Connections
Do not use any TV2 connections to connect to your TV. These connections are
inactive.
Satellite In
The SATELLITE IN connections are used to
receive satellite TV signals from the dish
antenna. The connection is made using
RG-6 coaxial cable. The
connections are color-coded blue.
SATELLITE IN
Remote Controls
Note: Both SATELLITE IN connections must be used for proper operation of this
dual-tuner receiver. You may use a DISH Pro Plus input-signal separator.
Remote Antenna (for optional accessory)
The REMOTE ANTENNA port receives UHF Pro signals
from an optional IR/UHF Pro remote control so that it can
control menus and programming from another room.
Connect this antenna here, and place it so that it does not
touch anything. If you do not connect the antenna, you
cannot use a UHF-enabled remote to control the receiver’s
menus and programming. The
REMOTE ANTENNA port is color-coded green.
Telephone Jack
The TELEPHONE JACK is used to connect the receiver to an
active telephone line. Use a standard RJ-11 telephone cable
assembly to make the connection. You must keep the receiver
connected to an active telephone line. Otherwise, you may not
be able to order pay-per-view programs, use all of the DISH
Interactive features, or access other customer services from DISH Network.
Remote Controls
Remote controls give you easy access to all the features of your satellite
receiver. You can set up a DISH Network four-component remote to control the
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Chapter 2
Receiver Description and Installation
satellite receiver and as many as three other devices. These devices can be your
TV, a VCR or DVD player, and a third device (an audio system or a second TV).
Types of Remote Controls
Remote Control (IR silver or IR
green)
uses infrared, line-of-sight
signals to control the receiver.
IR light signals travel relatively short
distances (40 feet or less), and cannot
go through walls or other solid
objects. You must point the remote
control directly at the device, with no
objects blocking the line of sight.
This remote also uses IR signals to
control other devices that the remote
is programmed to control. You must
point the remote control directly at
these devices, with no objects
blocking the lines of sight to them.
This remote control may be identified
by a blank silver key or the green
number 1 at the bottom of the remote.
OPTIONAL ACCESSORY: Remote
Control (IR/UHF-Pro)
uses UHF Pro
radio-frequency signals to control the
receiver from a remote location or
through walls or other obstructions.
UHF Pro signals travel longer
distances and can pass through walls,
the floor, and other solid objects. To
use the UHF Pro remote, for example
to control the receiver from another
room, you must first attach the UHF
remote-control antenna to the receiver
back-panel connector (see page 23).
The UHF Pro remote uses IR signals
to control other devices that the
remote is programmed to control. Y ou
must point the remote control directly
at these devices, with no objects
blocking the lines of sight to them.
This remote control may be identified
by the UHF Pro logo on the key at the
bottom of the remote.
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Batteries
The remote controls come with AAA-size batteries, which need to be installed
when you first receive your system. When you replace old batteries, you should
replace all of the batteries. Use batteries of the same kind, for example alkaline
or lithium, and don’t mix batteries of different types or kinds. Lithium batteries
last longer than alkaline.
Installing or Changing the Batteries
1. Press down on the battery cover’s top latch and slide the
cover off.
2. If you are changing the batteries, take out all of the old
batteries.
3. Put the new batteries in. Make sure you match the plus
(“+”) ends with the plus markings on the battery case.
4. Slide the battery cover back into place.
Remote Controls
Low Battery Warning
When you see a low-battery warning message below the Program Banner, the
batteries in your remote control are weak and need to be replaced.
Attach a UHF Antenna (for optional accessory)
You need to attach the UHF remote control antenna to
the receiver’s back panel
want to use an optional IR/UHF Pro remote control.
Note: Be sure to position this antenna straight up so you can use the remote
control from as far away as possible. Don’t let the antenna mast touch anything.
REMOTE ANTENNA input if you
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Chapter 2
Receiver Description and Installation
Attention: If your optional DISH Network UHF Pro remote
control isn’t working very well from far away, you may be
experiencing interference from objects near your receiver. To
improve the remote control’s range, try any or all of the
following:
• Place the receiver higher than all of the other equipment in your
• Provide space behind and above the receiver so that the UHF
• Place the UHF antenna outside the entertainment center by
• Try moving the receiver and/or antenna to another location.
• Move all nearby over-the-air antennas away from the UHF
• Attach a UHF-signal attenuator as described on page 33.
Connecting the Receiver to Your Nearby TV
entertainment center. Place nothing above the entertainment
center.
antenna can be installed and positioned straight up. If this is not
possible, you can tilt the UHF antenna at about a 30° angle.
using a coaxial cable to connect the antenna to the receiver.
remote antenna. Do not place any antennas on your receiver.
This section describes how to connect receiver TV 1 output port(s) to a nearby
TV. The easiest way to connect the receiver to the TV is using coaxial cable
connections, but you may also use the composite
RCA or S-Video outputs.
Coaxial Cable Connections
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1. Connect a coaxial cable from the CH 3-4 output on the receiver to a nearby
TV’s tuner port.
2. Place the white
the receiver (see the picture on the next page in the margin).
CH 3-4 sticker on the cable near where the cable connects to
Connecting the Receiver to Your Nearby TV
3. Plug in the power cord for the receiver.
4. Turn on the receiver with the front-panel power button and make sure the
green TV1 power indicator is lit.
5. Turn on the nearby TV.
6. Tune the TV to channel 3.
7. You should see the
8. If you do not see the
Note: If you want to change the channel that the CH 3-4 port provides to
Point Dish screen.
Point Dish screen, tune the TV to channel 4.
your TV, see Changing the TV1 Output Channel on page 27.
9. If desired to remind you of which TV channel (3 or 4) to tune to watch
satellite programming, place one of the channel stickers (3 or 4) near or on
your TV. The stickers are located in the inside front cover of this guide.
RCA and S-Video Connections (TV1)
1. Connect one of the following video cables:
• RCA-type video cable (yellow) from the receiver TV1 output ports to
your TV’s
S-VIDEO cable from the receiver TV1 output to your TV’ s S-VIDEO input.
•
2. Connect the stereo
output ports to your TV’ s audio inputs. If the TV has onl y one (mono) input
for this type of audio, connect it to the right (R) phono-plug (RCA-type)
audio output on the satellite receiver.
3. Make sure your TV is on and set to receive TV from the correct audio and
video inputs. Refer to the instructions that came with your TV.
RCA video input connector.
RCA audio cables (red and white) from the receiver TV1
4. Plug in the power cord for the receiver.
5. Turn on the receiver with the front-panel power button and make sure the
green TV1 power indicator is lit.
6. You should see the
Point Dish screen.
Confirm Remote Control Operation
After your TV has been connected to a TV1 output using one of the methods
described above, you can do the following to confirm that the supplied DISH
Network IR remote controls the satellite receiver:
1. Make sure that fresh batteries are installed properly in the IR remote
control.
2. Press the SAT button to put the IR remote control in SAT mode to control
the satellite receiver.
3. Use the remote control arrow buttons to move around the
screen. If you are able to move around in the Point Dish screen, then you
have confirmed that the remote is controlling the receiver.
Point Dish
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Chapter 2
Receiver Description and Installation
Confirming IR/UHF Pro Remote Control Operation
After any remote TV(s) have been connected to the receiver, do the following to
make sure an IR/UHF Pro remote can control the receiver from another room:
1. Press the SAT button to put the UHF Pro remote control in SAT mode to
control the satellite receiver.
2. From a remote TV, use the UHF Pro remote’s arrow keys to move around
Point Dish screen. If you are able to move around in the Point Dish
the
screen, you confirmed that the UHF Pro remote is controlling the receiver.
Programming the Recover Button for Your TV
Now the RECOVER button can be programmed to tune your TV back to the
channel (3 or 4) showing your satellite receiver’s programming.
1. Program your remote control to control your TV, using the instructions in
Control Other Devices with the Remote Controls on page 85.
2. Press and hold the TV mode button until all the other mode buttons light up,
and then release the button. The TV mode button begins to flash.
3. Press the STAR (*) button.
4. Enter the selected three-digit channel number. For example, if your remote
TV is set to use channel 3, enter 0-0-3, or to use channel 4, enter 0-0-4.
5. Press the POUND (#) button. The TV mode button flashes three times.
Programming the Recover Button
Y o ur remote controls come equipped with a RECOVER button that helps you if
you accidentally change the channel or video input/source on your TV and
cannot get the video back from your satellite receiver. When you press the
RECOVER button as described on page 42, the remote control sends
commands to your TV to change channels or video inputs to try to return you to
watching satellite programming.
When an optional IR/UHF Pro remote control is shipped from the factory, the
RECOVER button is set up restore satellite TV viewing by tuning your TV first
to channel 3, then to 4, and then to other inputs (see page 42 for details). The
following instructions describe how to remove this programming from the
RECOVER button.
Removing the Recover Button Channel Programming
The following instructions describe how to reset the RECOVER button to the
way it was when the remote was delivered to you from the factory.
Page 26
1. Press and hold the TV mode button until all the other mode buttons
light up, and then release the button. The TV mode button flashes.
2. Press the STAR (*) button.
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