Dish Network 4K Joey Setup Manual

RECEIVER SET UP GUIDE

RECEIVER SET UP GUIDE

1.

Labeling Your Cables

Use the labels provided to complete this step. Do not remove any cables from the receiver being
replaced until Step 2.

a.

Attach the blue label to the cable
connected to the “Home Video
Network” port.

b.

You will either use an HDMI
cable or RCA cables as your
audio and video connection.
Attach the black label to the
cable connected to the“HDMI”
port or attach the orange label
to the cables connected to the
"Audio/Video" RCA ports.

1.

Labeling Your Cables (Cont’d)

2.

Disconnecting Your Cables

c.

Attach the gray label to the cable
connected to the "Power" port.

a.

Disconnect the cables from the receiver being replaced. Only disconnect the cables at
the end connected to the receiver. Do not disconnect the cables from the wall or TV.

b.

Disconnect the power cord from your receiver and wall. A new power cord was
shipped with your 4K Joey, which will be used to power your new receiver.

WallReceiver

POWER

CORD

POWER

CORD

3.

Connecting the Cables to Your 4K Joey

a.

Connect the Home Video
Network cable to the “Home
Video Network” port on your
4K Joey.

b.

Connect the HDMI cable or the
"Audio/Video" RCA cables from
the TV to the corresponding ports
on your 4K Joey.

3.

Connecting the Cables to Your 4K Joey (Cont’d)

c.

Connect the power cord that
came with your 4K Joey to the
"Power" port on your 4K Joey.

POWER

CORD

POWER

CORD

4.

Powering Your Equipment

a.

Make sure your TV power cord is
plugged into the wall outlet and
turn on your TV.

b.

Plug the power cord from
your 4K Joey into a wall outlet.

c.

Your screen should now display the
System Setup screen. If you do not
see this screen, conrm that you are
on the correct input for watching
DISH programming. Check the input
by pressing the Source/Input button
located on the side, back, or front of
your TV.

5.

Downloading the 4K Joey software

a.

Wait while the System Setup wizard
downloads your 4K Joey software.
This process will take approximately
20 minutes.

b.

When the download is complete,
your 4K Joey will reboot
automatically.

6.

Pairing Your Remote control

a.

Press the SAT button on your remote
control to pair it to your 4K Joey.

b.

Once your remote control is paired,
use your remote control to highlight
"Next"and then press the SELECT
button on your remote control.

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7.

Setting Your TV Conguration

b.

Using your remote control, scroll to "4K"
and press SELECT on your remote control.
Then, highlight "Next" and press SELECT
on your remote control.

c.

Using your remote control, highlight
"Keep" and then press SELECT on your
remote control to keep your TV display
conguration.

a.

Using your remote control, scroll to the
location where your 4K Joey is located
and press SELECT on your remote
control. Then, highlight "Next' and press
SELECT on your remote control.

7.

Setting Your TV Conguration (Cont’d)

e.

Using your remote control, highlight
"TV PAIRING WIZARD" and then press
the SELECT button on your remote
control. The TV Pairing wizard will
now walk you through step-by-step
instructions to congure your TV to
work with your DISH remote control.

d.

Using your remote control, highlight
"Pair with Remote Control," and then
press the SELECT button on your
remote control.

8.

Testing Your 4K Joey Connectivity to the Internet

a.

Wait while your 4K Joey tests the
internet connection. This process will
take 1-3 minutes to complete. When
complete, the System Setup wizard
will automatically proceed to the
next step.

b.

Using your remote control, highlight
"Next" and then press the SELECT
button on your remote control.

9.

Linking Your 4K Joey to Your Hopper

a.

Using your remote control, highlight
the Hopper you would like to link to
and press the SELECT button. Once you
select your Hopper, use your remote
control to highlight "Next" and then
press the SELECT button.

b.

Wait while your 4K Joey links to your
Hopper. If your 4K Joey cannot link to
your Hopper, check both receivers'
cable connections. Then, using your
remote control, highlight "Retry" and
then press the SELECT button on your
remote control.

c.

Once "Linked" appears in the "Link Status"
eld and "Strong" appears in the "Quality"
eld, use your remote control to highlight
"Next" and then press the SELECT button
on your remote control.

10.

Activating Your 4K Joey

a.

Please call 1-800-333-DISH (3474)
to activate your 4K Joey. Have your
Receiver ID and Smart Card ID ready
for the DISH representative you
speak to.

b.

Once your 4K Joey is activated, the
System Setup wizard will authorize
your 4K Joey. This process will take
10-15 minutes to complete. Once
complete, the System Setup wizard
will automatically proceed to the
next step.

c.

To begin using your 4K Joey, use your
remote control to highlight "Watch TV"
and then press the SELECT button on
your remote control.

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