Denon AVR-2307CI, AVR-887 Service Bulletin

100 Corporate Drive Mahwah, NJ 07430

Service Bulletin

No. : OST-F1115-1
Date:

February 13, 2007

_____________________________________________________________

Model: AVR-2307CI, AVR-887

Subject: No Picture when a PAL DVD disc is played

Symptom: Picture doesn't come up when a PAL DVD disc is played in the

case where DVD1930 and AVR2307CI/2307/887 are connected through HDMI
cable and AVR2307CI/2307/887 and PAL display are connected through DVI
cable.

Solution:

referenced file onto a blank CD-R together with the “dummy file” and update your
customer's unit.

• The Exclusive Writer Installation Software to be installed to the PC.
For AVR-2307CI, 2307: "FWCV_AVR2307CI_V0038_SETUP.exe"
For AVR-887: "FWCV_AVR887_V0038_SETUP.exe"

• The Exclusive Writer Software: (After the installation, a short cut of the following
Exclusive Writer Software is created on the Desk-top of the PC.)
For AVR-2307CI, 2307: "FWCV_AVR2307CI_V0038.exe"
For AVR-887: "FWCV_AVR887_V0038.exe"

The Back-end Firmware has been updated. Please burn the

• The Update Procedures and the Confirmation of the Version after the update:
For the update procedure, please refer to manuals listed below.
For AVR-2307CI, 2307: "FWCV0038_manual_AVR2307CI.pdf"
For AVR-887: "FWCV0038_manual_AVR887.pdf"

______________________________________________________________________________________

The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.

CONFIDENTIALITY NOTICE:

• To confirm the Version after the update, please refer to manuals listed below.
For AVR-2307CI, 2307: "2307CI_0038_VERS_CHECK.pdf"
For AVR-887: "887_0038_VERS_CHECK.pdf"

• The Exclusive Jig (JIG-232C (887)) is only for updating the AVR-887.

Parts:

Ref# Description Part Number

NA AVR-2307CI, 2307

FWCV_AVR2307CI_V0038_SETUP.exe

Firmware

NA AVR-887 Firmware FWCV_AVR887_V0038_SETUP.exe

Serial Number Range:

Last 5 digits of the serial number:
AVR-2307CI 00001 ~ 15838

AVR-887 00001 ~ 10010

______________________________________________________________________________________

The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.

CONFIDENTIALITY NOTICE: