Dell Wyse 3040 Service Manual
Dell Wyse 3040 Thin Client
User Guide
Regulatory Model: N10D
Regulatory Type: N10D001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2019 - 05
Rev. A03
Contents
1 Welcome to Dell Wyse 3040 thin client.......................................................................................................... 5
About this guide................................................................................................................................................................. 5
Dell Wyse external references.......................................................................................................................................... 5
2 Wyse 3040 thin client hardware installation...................................................................................................6
3 Wyse 3040 thin client on ThinOS...................................................................................................................7
Logging on to the Wyse 3040 thin client running Wyse ThinOS..................................................................................7
Conguring the dual head display settings in Dell Wyse ThinOS................................................................................. 7
Conguring the network settings on Dell Wyse ThinOS...............................................................................................9
Conguring the General settings..............................................................................................................................10
Conguring the DHCP options settings................................................................................................................... 11
Conguring the ENET settings.................................................................................................................................12
Conguring the WLAN settings................................................................................................................................15
Conguring peripherals settings on Wyse ThinOS....................................................................................................... 16
Conguring keyboard settings.................................................................................................................................. 16
Conguring mouse settings.......................................................................................................................................17
Conguring camera settings......................................................................................................................................17
Conguring the printer settings................................................................................................................................18
Power state.......................................................................................................................................................................27
Conguring the broker setup on Dell Wyse ThinOS....................................................................................................28
Conguring the WDA settings on Dell Wyse ThinOS..................................................................................................29
4 Wyse 3040 thin client on ThinLinux............................................................................................................. 33
Accessing thin client BIOS settings on Wyse ThinLinux............................................................................................. 33
Logging on to the Wyse 3040 thin client running ThinLinux...................................................................................... 33
Conguring display on Dell Wyse ThinLinux..................................................................................................................34
Conguring the network settings on Dell WyseThinLinux.......................................................................................... 34
Conguring the wi- settings...................................................................................................................................35
Conguring wired network connection settings.................................................................................................... 36
Conguring the network proxy settings..................................................................................................................39
Adding a network connection...................................................................................................................................39
Conguring peripherals settings on Wyse ThinLinux...................................................................................................42
Setting the keyboard preferences............................................................................................................................42
Setting the mouse preferences................................................................................................................................43
Conguring the printer settings...............................................................................................................................43
Conguring the sound settings................................................................................................................................45
Power state...................................................................................................................................................................... 46
Conguring connections locally on Dell Wyse ThinLinux............................................................................................ 46
Conguring and managing Citrix connections........................................................................................................47
Conguring and managing VMware connections..................................................................................................47
Conguring WDA settings on Dell Wyse ThinLinux......................................................................................................51
Contents
3
5 System specications..................................................................................................................................53
6 Thermal management on Wyse 3040 thin client ......................................................................................... 55
7 Troubleshooting your system....................................................................................................................... 56
Power states and LED behavior ....................................................................................................................................56
Diagnostic power LED codes......................................................................................................................................... 56
Power LED error code behavior.....................................................................................................................................57
4 Contents
Welcome to Dell Wyse 3040 thin client
Dell Wyse 3040 thin client is a low-cost entry level thin client platform. These thin clients have a x86 processor, which allows you to run
Wyse ThinOS, PCoIP enabled Wyse ThinOS, and Wyse ThinLinux. The platform is used as a thin client by connecting to any monitor and
allows you to use a remote access client for VDI or cloud-based computing.
Topics:
• About this guide
• Dell Wyse external references
About this guide
This guide is intended for Wyse 3040 thin clients which run Wyse ThinOS, PCoIP enabled Wyse ThinOS, and Wyse ThinLinux. It provides
hardware specications and OS-specic congurations to help you work with Wyse 3040 thin clients.
Dell Wyse external references
This section provides links to Dell support sites for Dell Wyse thin clients.
1
• Dell reference guides — Information about the products with required documentation.
• Dell Service and Support — Latest software images
• Dell Wyse Device Manager — Information about Dell remote management software
• Dell and the Environment — Information about Dell compliance with RoHS and with the Waste Electrical and Electronic Equipment
(WEEE)
• Dell and e-Recycling — Information about recycling and reuse of Dell products
• Dell Warranty Registration — Register your product
Welcome to Dell Wyse 3040 thin client 5
2
Wyse 3040 thin client hardware installation
For more information on the hardware installation, see
Dell Wyse 3040 thin client Quick Start Guide
.
6 Wyse 3040 thin client hardware installation
3
Wyse 3040 thin client on ThinOS
This section provides the instructions on how to easily congure and eciently manage Wyse 3040 thin client that runs on ThinOS.
Topics:
• Logging on to the Wyse 3040 thin client running Wyse ThinOS
• Conguring the dual head display settings in Dell Wyse ThinOS
• Conguring the network settings on Dell Wyse ThinOS
• Conguring peripherals settings on Wyse ThinOS
• Power state
• Conguring the broker setup on Dell Wyse ThinOS
• Conguring the WDA settings on Dell Wyse ThinOS
Logging on to the Wyse 3040 thin client running Wyse ThinOS
What you see after logging on to the server depends on the administrator congurations.
• Users with a Classic Desktop - will see the classic ThinOS desktop with full taskbar, desktop, and Connect Manager familiar to ThinOS
users. This option is the default out-of-the-box experience and is recommended for terminal server environments with published
applications and for backward compatibility with ThinOS 6.x versions.
• Users with a Zero Desktop - will see the Zero Desktop with the Zero Toolbar showing the assigned list of connections from which to
select. This option is recommended for VDI and any full-screen only connections.
In any desktop case, you can select the desktop option you want (Classic Desktop or Zero Desktop) and create the connections you need
using the Visual Experience tab on the Remote Connections dialog box.
To open the Remote Connections dialog box, perform one of the following tasks:
• Classic Desktop — Click User Name , and then select System Setup > Remote Connections.
NOTE
: User Name is the user who is logged-on and is located at the lower-left pane of the taskbar
• Zero Desktop — Click the System Settings icon on the Zero Toolbar, and then select Remote Connections.
Conguring the dual head display settings in Dell
Wyse ThinOS
To congure the dual head display settings in Wyse ThinOS:
1 From the desktop menu, click System Setup, and then click Display.
The Display dialog box is displayed.
2 Click the Dual Head tab, and use the following guidelines:
Wyse 3040 thin client on ThinOS 7
This feature is applicable for supported dual-monitor-capable thin clients only.
a Dual Head—Select Mirror Mode to have the two monitors work in a matching state, or Span Mode to have the two monitors
work individually.
b Main Screen—Select which of the two monitors you want to be the main screen (Screen1 or Screen2). The other screen is
extended from the main screen.
c Layout—Select how you want the two monitors to be oriented to each other.
Horizontal — where you move between the monitors from the left and right of the screens.
Vertical— where you move between the monitors from the top and bottom of the screens.
d Alignment— Select how you want the monitors to be aligned Bottom, Center, or Top.
Bottom means screens are bottom-aligned in a horizontal orientation; Center means screens are center-aligned; Top means
screens are top-aligned in a horizontal orientation.
e Taskbar (Classic Desktop Only)—Select under which screen you want the taskbar to appear Whole Screen or Main Screen
Gamma Supported Monitors Only— Use the Gamma Setup tab to adjust the saturation values for Red, Green and Blue on
VGA connected monitors supporting gamma settings, if you feel the default settings are too light. Be aware that the Gamma
Setup tab will be disabled once you click Save+Exit. You can enable it again by setting rgamma={1-100} ggamma={1-100}
bgamma={1-100} in the Resolution INI parameter. For more information, see Dell Wyse ThinOS INI Guide.
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For Swap dual screens, when you set Main Screen to Screen2, an additional check box is displayed at the bottom of the tab that
allows you to swap dual screens. If you clear the check box, the Screen1 is usually the left one or the top one in dual display.
When you set Main Screen to Screen2, the main screen is changed to the right screen or bottom screen. If you select the Swap
dual screens check box, you are able to set Main Screen to Screen2, but still have it at the left side or the top side, which is
considered more user friendly.
Conguring the network settings on Dell Wyse
ThinOS
To congure the network settings use the following options:
• Conguring the general settings.
• Conguring the DHCP options settings.
• Conguring the ENET settings.
• Conguring the WLAN settings.
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Conguring the General settings
To congure the general network settings:
1 From the desktop menu, click System Setup, and then click Network Setup.
The Network Setup dialog box is displayed.
2 Click the General tab, and use the following guidelines:
a To set the default gateway, select the type of network interface from the available options.
1 Single Network support — Either wireless or wired network is connected.
• ENET — Click this option, if you want set up the Ethernet Wired Network Connection.
• WLAN — Click this option, if you want to set up the Wireless Network Connection.
• If you use wireless network after selecting ENET connection or wired network after selecting WLAN connection, then
the system log "WLAN: set default gate way xxx.xxx.xxx.xxx" for rst case and "ENET: set default gate way
xxx.xxx.xxx.xxx" for second case are printed to ensure that the UI setting reects the actual usage.
: The User Interface (UI) will not be changed automatically.
NOTE
2 Dual Network support — Both wireless and wired networks are connected. The default gateway is determined by the UI
settings.
b Enter the URL address of the DNS domain in the DNS Domain box.
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10
c Enter the IP address of the DNS server in the DNS Server box.
Use of DNS is optional. DNS allows you to specify remote systems by their host names rather than IP addresses. If a specic IP
address (instead of a name) is entered for a connection, it is used to make the connection. Enter the DNS domain and the
network address of an available DNS server. The function of the DNS domain entry is to provide a default sux to be used in
name resolution. The values for these two boxes may be supplied by a DHCP server. If the DHCP server supplies these values,
they replace any locally congured values. If the DHCP server does not supply these values, the locally congured values will be
used.
NOTE: You can enter up to 16 DNS server addresses, separated by a semicolon, comma, or space. The rst
address is for the primary DNS server and the rest are secondary DNS servers or backup DNS servers .
d Enter the IP address of the WINS server in the WINS Server box.
Use of WINS is optional. Enter the network address of an available WINS name server. WINS allows you to specify remote
systems by their host names rather than IP addresses. If a specic IP address (instead of a name) is entered for a connection, it
is used to make the connection. These entries can be supplied through DHCP, if DHCP is used. DNS and WINS provide
essentially the same function, name resolution. If both DNS and WINS are available, the thin client attempts to resolve the name
using DNS rst and then WINS.
You can enter two WINS server addresses (primary and secondary), separated by a semicolon, comma, or space.
e Enter the digit multiplier of 30 seconds in the TCP Timeout box to set the time-out value of a TCP connection. The value must
1 or 2 which means the connection time-out value is from 1x30= 30 seconds to 2x30= 60 seconds. If the data for connecting
be
to the server is not acknowledged and the connection is timed out, setting the time-out period retransmits the sent data and
again tries to connect to the server till the connection is established.
3 Click OK to save the settings.
Conguring the DHCP options settings
To congure the options settings:
1 From the desktop menu, click System Setup, and then click Network Setup.
The Network Setup dialog box is displayed.
2 Click the Options tab, and use the following guidelines:
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a DHCP Option IDs — Enter the supported DHCP options. Each value can only be used once and must be between 128 and 254.
b Interpret DHCP Vendor-Specic Info — Select this check box for automatic interpretation of the vendor information.
c DHCP Vendor ID — Shows the DHCP Vendor ID when the dynamically allocated over DHCP/BOOTP option is selected.
d DHCP UserClass ID — Shows the DHCP UserClass ID when the dynamically allocated over DHCP/BOOTP option is selected.
3 Click OK to save the settings.
Conguring the ENET settings
To congure the ENET settings:
1 From the desktop menu, click System Setup, and then click Network Setup.
The Network Setup dialog box is displayed.
2 Click the ENET tab, and use the following guidelines:
12
Wyse 3040 thin client on ThinOS
a Ethernet Speed — Normally the default (Auto-Detect) should be selected, but another selection can be made if automatic
negotiation is not supported by your network equipment. Selections include
Duplex, 100 MB Half-Duplex, 100 MB Full-Duplex, and 1 GB Full-Duplex.
The 10 MB Full-Duplex option can be selected locally at the device, however, this mode may need to be negotiated through
AutoDetect.
b The IPV4 check box is selected by default. Click Properties to set various options supported by IPV4.
• Dynamically allocated over DHCP/BOOTP — Selecting this option enables your thin client to automatically receive
information from the DHCP server. The network administrator must congure the DHCP server using DHCP options to
provide information. Any value provided by the DHCP server replaces any value entered locally on the Options tab, however,
locally entered values are used if the DHCP server fails to provide replacement values.
• Statically specied IP Address — Select this option to manual enter the IP Address, Subnet Mask and Default Gateway:
– IP Address — Must be a valid network address in the server environment. The network administrator must provide this
information.
– Subnet Mask — Enter the value of the subnet mask. A subnet mask is used to gain access to machines on other
subnets. The subnet mask is used to dierentiate the location of other IP addresses with two choices: same subnet or
other subnet. If the location is other subnet, messages sent to that address must be sent through the Default Gateway,
whether specied through local conguration or through DHCP. The network administrator must provide this value.
– Default Gateway — Use of gateways is optional. Gateways are used to interconnect multiple networks (routing or
delivering IP packets between them). The default gateway is used for accessing the internet or an intranet with multiple
subnets. If no gateway is specied, the thin client can only address other systems on the same subnet. Enter the address
of the router that connects the thin client to the internet. The address must exist on the same subnet as the thin client
as dened by the IP address and the subnet mask. If DHCP is used, the address can be supplied through DHCP.
c Select the IPV6 check box, and then click Advanced to select various IPV6 supported setting options from the available check
boxes.
d Click properties and use the following guidelines:
• Wait DHCP — Selecting this option enables your thin client to wait for IPV6 DHCP before the sign-in, if not selected the
system will only wait for IPV4 DHCP if enabled.
• Dynamically allocated over DHCP/BOOTP — Selecting this option enables your thin client to automatically receive
information from the DHCP server. The network administrator must congure the DHCP server (using DHCP options) to
Auto-Detect, 10 MB Half-Duplex, 10 MB Full-
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13
provide information. Any value provided by the DHCP server replaces any value entered locally on the Optionstab, however,
locally entered values are used if the DHCP server fails to provide replacement values.
• Statically specied IP Address — Select this option to manually enter the IP Address, Subnet Mask and Default Gateway.
– IP Address — Must be a valid network address in the server environment. The network administrator must provide this
information.
– Subnet Mask — Enter the value of the subnet mask. For more information, see various options supported by IPV4 in
this section.
– Default Gateway — Use of gateways is optional. For more information, see various options supported by IPV4 in this
section.
• DNS Servers — Use of DNS is optional. DNS allows you to specify remote systems by their host names rather than IP
addresses. If a specic IP address (instead of a name) is entered for a connection, it is rather than DNS is used to make the
connection. Enter the network address of an available DNS server. The value for this box may be supplied by a DHCP server.
If the DHCP server supplies this value, it replaces any locally congured value. If the DHCP server does not supply this value,
the locally congured value is used.
e Select the check box to enable IEEE802.1x Authentication.
• EAP Type — If you have enabled the Enable IEEEE 802.1x authentication check box, select the EAP Type option you want
(TLS, LEAP or PEAP).
• TLS — If you select the TLS option, click Properties to open and congure the Authentication Properties dialog box.
– Select the Validate Server Certicate check box because it is mandatory to validate your server certicate.
NOTE: The CA certicate must be installed on the thin client. Also note that the server
certicate text eld supports a maximum of approximately 127 characters, and supports
multiple server names.
– If you select the Connect to these servers check box, the box is enabled where you can enter the IP address of server.
– Click Browse to nd and select the Client Certicate le and Private Key le you want.
The following kinds of server names are supported — all examples are based on Cert common name company.dell.com
NOTE
: Using only the FQDN, that is company.wyse.com does not work. You must use one of the options
(note that *.dell.com is the most common option as multiple authentication servers may exist):
servername.dell.com
*.dell.com
*dell.com
*.com
f LEAP — If you select the LEAP option, click Properties to open and congure the Authentication Properties dialog box. Be
sure to use the correct username and password for authentication. The maximum length for the username or the password is 64
characters.
g PEAP — If you select the PEAP option, click Properties to open and congure the Authentication Properties dialog box. Be
sure to select either EAP_GTC or EAP_MSCHAPv2, and then use the correct username, password and domain. Validate Server
Certicate is optional.
: The server certicate text box for LEAP and PEAP supports a maximum of approximately 127
NOTE
characters, and supports multiple server names.
h To congure EAP-GTC, enter the username only. The password or PIN is required when authenticating.
To congure EAP-MSCHAPv2, enter the username, password and domain.
IMPORTANT
blank.
: The domain/username in the username box is supported, but you must leave the domain box
The CA certicate must be installed on the thin client and the server certicate is forced to be validated. When EAPMSCCHAPV2 is selected in EAP type in the Authentication Properties dialog box (for PEEP IEEE802.1x authentication), an
option to hide the domain is available for selection. Username and Password boxes are available for use, but the Domain text box
is disabled.
Wyse 3040 thin client on ThinOS
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3 Click OK to save the settings.
Conguring the WLAN settings
1 From the desktop menu, click System Setup, and then click Network Setup.
The Network Setup dialog box is displayed.
2 Click the WLAN tab, and use the following guidelines:
a Add— Use this option to add and congure a new SSID connection.
You can congure the SSID connection from the available security type options.
Wyse 3040 thin client on ThinOS
15
b After you congure the SSID connection, the added SSID connection is listed on the page of the WLAN tab.
c Remove — Use this option, if you want to remove a SSID connection by selecting the SSID connection from the list.
d Properties — Use this option to view and congure the authentication properties of a SSID connection that is displayed in the
list.
e Select the Disable Wireless Device check box, if you want to disable a wireless device.
3 Click OK to save the settings.
Conguring peripherals settings on Wyse ThinOS
The Peripherals dialog box enables you to congure the settings for the keyboard, mouse, camera, and printer.
Conguring keyboard settings
To congure the Keyboard settings:
1 From the desktop menu, click System Setup, and then click Peripherals.
The Peripherals dialog box is displayed.
2 Click the Keyboard tab and set the Character Set, Keyboard Layout, Delay Before Repeat and Repeat Rate parameters. The following
table explains the parameters present on the Peripherals dialog box.
Table 1. Keyboard parameters
Parameter Description
Character Set Species the character set. Each character is represented by a
number. The ASCII character set, for example, uses the numbers
0 through 127 to represent all English characters and special
control characters. European ISO character sets are similar to
ASCII, but they contain additional characters for European
languages.
Keyboard Layout Presently the keyboard languages listed in the Keyboard layout
drop-down list are supported. The default value is English
(United States).
16 Wyse 3040 thin client on ThinOS
Delay Before Repeat Species the repeat parameters for held-down key. Select the
Delay before repeat value as either 1/5 second, 1/4 second, 1/3
second, 1/2 second, 3/4 second, 1 second, 2 seconds, or No
Repeat. The default is 1/3 second.
Repeat Rate Select Slow, Medium, or Fast. The default value is Medium.
3 Click OK to save the settings.
Conguring mouse settings
To congure the mouse settings:
1 From the desktop menu, click System Setup, and then click Peripherals.
The Peripherals dialog box is displayed.
2 Click the Mouse tab to select the mouse speed and mouse orientation.
3 Select the Swap left and right mouse buttons check box to swap mouse buttons for left-handed operations.
4 Click OK to save the settings.
Conguring camera settings
Use the Camera tab to interface with cameras that are locally connected to the thin client (USB) and supported by a UVC driver. When
using the HDX RealTime webcam feature of XenDesktop 5 or XenApp 6, you can control options such as maximum resolution and frames
per second (10 FPS is recommended).
By default, the format of USB camera is set to RAW.
Wyse 3040 thin client on ThinOS
17
NOTE:
You can optimize performance and modify the frame rate per second, if the Optimize for CPU check box is selected—supported
values include 1/1, 1/2, 1/3, 1/4, 1/5, and 1/6– directly from the thin client (if the webcam supports Universal Video Driver).
This feature is experimental and does not currently support central conguration (INI parameters). Also, this feature is CPU intensive
and is recommended for high performance products such as the Wyse 5010 thin client with ThinOS (D10D), Wyse 3030 LT thin client
with ThinOS and Wyse 3030 LT thin client with PCoIP.
Conguring the printer settings
Use the Printer Setup dialog box to congure network printers and local printers that are connected to the thin client. Through its USB
ports, a thin client can support multiple printers. If more than one printer is to be used and another port is not available on your thin client
and the port that is to be used must be shared with a USB modem converter, connect a USB hub to the port.
Conguring the ports settings
To congure the ports settings:
1 From the desktop menu, click System Setup, and then click Printer.
The Printer Setup dialog box is displayed.
2 Click the Ports tab, and use the following guidelines:
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