Dell R730, R730xd User Manual
Dell PowerEdge R730 and R730xd
Owner's Manual
Regulatory Model: E31S Series
Regulatory Type: E31S001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2014 - 09
Rev. A00
Contents
1 About your system................................................................................................ 9
Supported configurations..................................................................................................................... 9
Front-panel features and indicators...................................................................................................10
LCD panel features..............................................................................................................................16
Home screen..................................................................................................................................17
Setup menu....................................................................................................................................17
View menu..................................................................................................................................... 18
Diagnostic indicators...........................................................................................................................18
Hard-drive indicator codes.................................................................................................................20
iDRAC Direct LED indicator codes......................................................................................................21
Quick Sync indicator codes................................................................................................................22
Back-panel features and indicators....................................................................................................23
NIC indicator codes............................................................................................................................ 26
Power indicator codes........................................................................................................................26
Documentation matrix........................................................................................................................29
Quick Resource Locator ..............................................................................................................30
2 Performing initial system configuration ........................................................31
Setting up your system........................................................................................................................31
Methods of setting up and configuring the iDRAC IP address ......................................................... 31
Information about logging in to iDRAC............................................................................................. 32
Methods of installing the operating system.......................................................................................32
Remote management ........................................................................................................................ 32
Downloading and installing drivers and firmware............................................................................. 32
3 Pre-operating system management applications........................................34
Navigation keys................................................................................................................................... 34
About System Setup............................................................................................................................35
Entering System Setup.................................................................................................................. 35
System Setup Main Menu..............................................................................................................35
System BIOS screen...................................................................................................................... 35
System Information screen details............................................................................................... 36
Memory Settings screen details.................................................................................................... 37
Processor Settings screen details.................................................................................................38
SATA Settings screen details.........................................................................................................39
Boot Settings screen details..........................................................................................................42
Network Settings screen details................................................................................................... 43
Integrated Devices screen details.................................................................................................43
Serial Communication screen details...........................................................................................45
System Profile Settings screen details..........................................................................................45
System Security settings screen details........................................................................................47
Miscellaneous Settings screen details..........................................................................................49
About Boot Manager...........................................................................................................................50
Entering Boot Manager ................................................................................................................50
Boot Manager main menu............................................................................................................50
Changing the boot order....................................................................................................................50
Choosing the system boot mode....................................................................................................... 51
Assigning a system and setup password............................................................................................ 51
Deleting or changing an existing system and/or setup password.................................................... 52
4 Installing and removing system components...............................................53
Safety instructions...............................................................................................................................53
Before working inside your system.................................................................................................... 53
After working inside your system....................................................................................................... 53
Recommended tools.......................................................................................................................... 54
Front bezel (optional)..........................................................................................................................54
Removing the front bezel............................................................................................................. 54
Installing the front bezel............................................................................................................... 56
Removing the system cover............................................................................................................... 56
Installing the system cover................................................................................................................. 57
Inside the system.................................................................................................................................58
Cooling shroud................................................................................................................................... 59
Removing the cooling shroud......................................................................................................60
Installing the cooling shroud........................................................................................................ 61
Hard-drive tray assembly.................................................................................................................... 61
Removing the hard-drive tray....................................................................................................... 61
Installing the hard-drive tray.........................................................................................................62
Removing a hard-drive blank from a hard-drive carrier..............................................................63
Installing a hard-drive blank into a hard-drive carrier.................................................................64
Removing a hard-drive carrier from the hard-drive tray.............................................................65
Installing a hard-drive carrier into the hard-drive tray................................................................ 66
Removing a hard drive from a hard-drive carrier.........................................................................67
Installing a hard drive into a hard-drive carrier............................................................................68
Removing the hard-drive backplane from the hard-drive tray...................................................68
Installing the hard-drive backplane in the hard-drive tray..........................................................69
Cooling fans........................................................................................................................................ 70
Removing a cooling fan................................................................................................................ 70
Installing a cooling fan...................................................................................................................71
Cooling-fan assembly.........................................................................................................................72
Removing the cooling-fan assembly............................................................................................72
Installing the cooling-fan assembly..............................................................................................74
System memory.................................................................................................................................. 74
General memory module installation guidelines.........................................................................76
Mode-specific guidelines..............................................................................................................76
Sample memory configurations................................................................................................... 78
Removing memory modules........................................................................................................80
Installing memory modules.......................................................................................................... 82
Processors........................................................................................................................................... 83
Removing a processor.................................................................................................................. 84
Installing a processor.................................................................................................................... 88
PCIe card holder................................................................................................................................. 90
Removing the PCIe card holder................................................................................................... 90
Installing the PCIe card holder......................................................................................................91
Opening and closing the PCIe card holder latch........................................................................ 92
Cable retention bracket...................................................................................................................... 93
Removing the cable retention bracket.........................................................................................93
Installing the cable retention bracket...........................................................................................94
Integrated storage controller card.....................................................................................................94
Removing the integrated storage controller card....................................................................... 94
Installing the integrated storage controller card......................................................................... 96
Expansion cards and expansion-card risers...................................................................................... 96
Expansion card installation guidelines......................................................................................... 96
Removing an expansion card from expansion-card riser 2 or 3.................................................98
Installing an expansion card into the expansion-card riser 2 or 3..............................................99
Removing an expansion card from the expansion-card riser 1................................................100
Installing an expansion card into the expansion-card riser 1.................................................... 101
Removing the riser 1 blank..........................................................................................................102
Installing the riser 1 blank............................................................................................................103
Removing expansion-card risers................................................................................................103
Installing expansion-card risers.................................................................................................. 110
GPU card installation guidelines................................................................................................. 110
Removing a GPU card..................................................................................................................111
Installing a GPU card....................................................................................................................112
Internal Dual SD Module (optional)...................................................................................................113
Removing an internal SD card.....................................................................................................113
Installing an internal SD card.......................................................................................................113
Removing the internal dual SD module .....................................................................................114
Installing the internal dual SD module .......................................................................................116
Network daughter card..................................................................................................................... 116
Removing the network daughter card .......................................................................................116
Installing the network daughter card..........................................................................................118
Internal USB memory key (optional).................................................................................................118
Replacing the internal USB key................................................................................................... 118
System battery................................................................................................................................... 119
Replacing the system battery......................................................................................................119
Power supply units.............................................................................................................................121
Hot Spare feature........................................................................................................................ 122
Removing the power supply unit blank......................................................................................122
Installing the power supply unit blank........................................................................................123
Removing an AC power supply unit........................................................................................... 123
Installing an AC power supply unit............................................................................................. 124
Wiring instructions for a DC power supply unit.........................................................................125
Removing a DC power supply unit.............................................................................................128
Installing a DC power supply unit...............................................................................................129
System board.....................................................................................................................................129
Removing the system board.......................................................................................................129
Installing the system board..........................................................................................................131
Trusted Platform Module.................................................................................................................. 133
Installing the Trusted Platform Module ..................................................................................... 133
Re-enabling the TPM for BitLocker users.................................................................................. 134
Re-enabling the TPM for TXT users............................................................................................134
Hard drives.........................................................................................................................................135
Removing a 2.5 inch hard-drive blank........................................................................................135
Installing a 2.5 inch hard-drive blank......................................................................................... 136
Removing a 2.5 inch hard-drive blank (back).............................................................................136
Installing a 2.5 inch hard-drive blank (back)...............................................................................137
Removing a 1.8 inch hard-drive blank........................................................................................137
Installing a 1.8 inch hard-drive blank..........................................................................................138
Removing a 3.5 inch hard-drive blank....................................................................................... 138
Installing a 3.5 inch hard-drive blank..........................................................................................139
Removing a 1.8 inch hard drive from a hard-drive carrier.........................................................139
Installing a 1.8 inch hard drive into a hard-drive carrier............................................................140
Removing a hot-swap hard drive............................................................................................... 140
Installing a hot-swap hard drive................................................................................................. 142
Removing a hard drive from a hard-drive carrier...................................................................... 143
Installing a hard drive into a hard-drive carrier..........................................................................144
Hard-drive backplane....................................................................................................................... 144
Removing the hard-drive backplane (R730).............................................................................. 145
Removing the hard-drive backplane (R730xd)...........................................................................152
Installing the hard-drive backplane (R730 and R730xd)............................................................163
Removing the optional hard-drive backplane (back)................................................................ 163
Installing the optional hard-drive backplane (back).................................................................. 164
Tape backup unit (optional)..............................................................................................................165
Removing the tape backup unit .................................................................................................165
Installing the tape backup unit ...................................................................................................166
Optical drive (optional)......................................................................................................................167
Removing the optical drive......................................................................................................... 167
Installing the optical drive...........................................................................................................168
SD vFlash media card........................................................................................................................168
Replacing an SD vFlash media card............................................................................................168
Removing the vFlash media unit................................................................................................ 169
Installing the vFlash media unit...................................................................................................170
Control panel assembly.....................................................................................................................171
Removing the control panel (R730)............................................................................................ 171
Installing the control panel (R730)..............................................................................................174
Removing the control panel (R730xd)........................................................................................175
Installing the control panel (R730xd)..........................................................................................176
Removing the I/O panel (R730xd)...............................................................................................177
Installing the I/O panel (R730xd)................................................................................................ 178
5 Troubleshooting your system........................................................................180
Safety first—for you and your system.............................................................................................. 180
Troubleshooting system startup failure........................................................................................... 180
Troubleshooting external connections............................................................................................180
Troubleshooting the video subsystem.............................................................................................180
Troubleshooting a USB device.........................................................................................................180
Troubleshooting iDRAC Direct (USB XML configuration)................................................................181
Troubleshooting iDRAC Direct (laptop connection)....................................................................... 182
Troubleshooting a serial I/O device................................................................................................. 182
Troubleshooting a NIC......................................................................................................................182
Troubleshooting a wet system......................................................................................................... 183
Troubleshooting a damaged system................................................................................................184
Troubleshooting the system battery................................................................................................ 184
Troubleshooting power supply units............................................................................................... 185
Power source problems..............................................................................................................185
Power supply unit problems....................................................................................................... 185
Troubleshooting cooling problems................................................................................................. 186
Troubleshooting cooling fans.......................................................................................................... 186
Troubleshooting system memory.................................................................................................... 187
Troubleshooting an internal USB key...............................................................................................188
Troubleshooting an SD card.............................................................................................................188
Troubleshooting an optical drive..................................................................................................... 189
Troubleshooting a tape backup unit................................................................................................189
Troubleshooting a hard drive........................................................................................................... 190
Troubleshooting a storage controller...............................................................................................191
Troubleshooting expansion cards.................................................................................................... 191
Troubleshooting processors.............................................................................................................192
System messages.............................................................................................................................. 193
Warning messages.......................................................................................................................193
Diagnostic messages...................................................................................................................193
Alert messages.............................................................................................................................193
6 Using system diagnostics................................................................................194
Dell Embedded System Diagnostics.................................................................................................194
When to use the Embedded System Diagnostics......................................................................194
Running the Embedded System Diagnostics from Boot Manager........................................... 194
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.................... 194
System diagnostic controls.........................................................................................................195
7 Jumpers and connectors................................................................................ 196
System board jumper settings..........................................................................................................196
System board connectors.................................................................................................................197
Disabling a forgotten password........................................................................................................199
8 Technical specifications................................................................................. 200
9 Getting help.......................................................................................................207
Contacting Dell.................................................................................................................................207
Locating your system service tag.....................................................................................................207
Documentation feedback.................................................................................................................207
Quick Resource Locator ..................................................................................................................207
About your system
The Dell PowerEdge R730 and R730xd systems are rack servers that support up to two Intel Xeon
E5-2600 v3 processors, up to 24 DIMMs, and 28 hard drives/SSDs.
NOTE: The R730 and R730xd systems support only internal, hot-swappable hard drives.
Supported configurations
1
PowerEdge R730
Systems
Eight-hard-drive systems Up to eight 3.5 inch hard drives or 2.5 inch hard drives.
Sixteen-hard-drive
systems
PowerEdge R730xd
Systems
Twelve plus two–harddrive systems
Sixteen plus two-harddrive systems
Twenty-four plus two–
hard-drive systems
Twenty-six plus two–
hard-drive systems
Configurations
Up to sixteen 2.5 inch hard drives.
Configurations
Up to twelve 3.5 inch hard drives and two optional 2.5 inch back-accessible
hard drives.
Up to twelve 3.5 inch hard drives, two optional 2.5 inch back-accessible hard
drives and four 3.5 inch hard drives in the middle hard-drive tray.
Up to twenty-four 2.5 inch hard drives and two optional 2.5 inch back
accessible hard drives.
Up to twenty 2.5 inch hard drives, up to four 2.5 inch Dell PowerEdge
Express Flash devices (PCIe SSD) and up to two optional 2.5 inch backaccessible hard drives.
Up to eighteen 1.8 inch hard drives, up to eight 3.5 inch hard drives and up to
two 2.5 inch back-accessible, hard drives.
9
Front-panel features and indicators
Figure 1. Front-panel features and indicators (3.5 inch hard-drive chassis)—PowerEdge R730
Item Indicator, button, or
connector
1 Power-on indicator,
power button
2 NMI button
3 System identification
button
Icon Description
The power-on indicator lights when the system
power is on. The power button controls the power
supply output to the system.
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.
Used to troubleshoot software and device driver
errors when running certain operating systems. This
button can be pressed using the end of a paper clip.
Use this button only if directed to do so by qualified
support personnel or by the operating system
documentation.
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack. When one of these buttons is pressed,
the LCD panel on the front and the system status
indicator on the back flashes until one of the
buttons is pressed again.
Press to toggle the system ID on and off.
10
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
Item Indicator, button, or
connector
4 Video connector Allows you to connect a VGA display to the system.
5 LCD menu buttons Allow you to navigate the control panel LCD menu.
6 Information tag A slide-out label panel which allows you to record
7 LCD panel Displays system ID, status information, and system
8 Hard drives Up to eight 3.5 inch hot-swappable drives.
9 USB management port/
iDRAC Direct
Icon Description
To reset iDRAC (if not disabled in F2 iDRAC setup)
press and hold the button for more than 15
seconds.
system information such as Service Tag, NIC, MAC
address and so on as per your need.
error messages. The LCD lights blue during normal
system operation. The LCD lights amber when the
system needs attention, and the LCD panel displays
an error code followed by descriptive text.
NOTE: If the system is connected to a power
source and an error is detected, the LCD lights
amber regardless of whether the system is
turned on or off.
Allows you to connect USB devices to the system
or provides access to the iDRAC Direct features. For
more information, see the Integrated Dell Remote
Access Controller User’s Guide at dell.com/
esmmanuals. The USB management port is USB
2.0-compliant.
10 vFlash media card slot Allows you to insert a vFlash media card.
11 USB connector Allows you to connect USB devices to the system.
The ports are USB 2.0-compliant.
12 Optical drive (optional) One optional SATA DVD-ROM drive or DVD+/-RW
drive.
13 Quick Sync (optional)
Indicates a Quick Sync enabled system. The Quick
Sync feature is optional and requires a Quick Sync
bezel. This feature allows management of the
system using mobile devices. This feature
aggregates hardware/firmware inventory and
various system level diagnostic/error information
that can be used in troubleshooting the system. For
more information, see the Integrated Dell Remote
Access Controller User’s Guide at dell.com/
esmmanuals.
11
Figure 2. Front-panel features and indicators (2.5 inch hard-drive chassis)—PowerEdge R730
Item Indicator, button, or
connector
1 Power-on indicator,
power button
2 NMI button
3 System identification
button
Icon Description
The power-on indicator lights when the system
power is on. The power button controls the power
supply output to the system.
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.
Used to troubleshoot software and device driver
errors when running certain operating systems.
This button can be pressed using the end of a
paper clip.
Use this button only if directed to do so by
qualified support personnel or by the operating
system documentation.
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the LCD panel on the front and the
system status indicator on the back flashes until
one of the buttons is pressed again.
Press to toggle the system ID on and off.
12
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup)
press and hold the button for more than 15
seconds.
Item Indicator, button, or
connector
4 Video connector Allows you to connect a VGA display to the
5 LCD menu buttons Allow you to navigate the control panel LCD
6 Information tag A slide-out label panel which allows you to record
7 LCD panel Displays system ID, status information, and system
8 Hard drives Up to sixteen 2.5 inch hot-swappable hard drives.
9 vFlash media card slot Allows you to insert a vFlash media card.
Icon Description
system.
menu.
system information such as Service Tag, NIC, MAC
address and so on as per your need.
error messages. The LCD lights blue during normal
system operation. The LCD lights amber when the
system needs attention, and the LCD panel
displays an error code followed by descriptive text.
NOTE: If the system is connected to a power
source and an error is detected, the LCD lights
amber regardless of whether the system is
turned on or off.
10 USB connector Allows you to connect USB devices to the system.
The ports are USB 2.0-compliant.
11 USB management port/
iDRAC Direct
12 Optical drive (optional) One optional SATA DVD-ROM drive or DVD+/-RW
13 Tape drive slot (optional) One optional 3.5 inch tape backup unit.
14 Quick Sync (optional)
Allows you to connect USB devices to the system
or provides access to the iDRAC Direct features.
For more information, see the Integrated Dell
Remote Access Controller User’s Guide at
dell.com/esmmanuals. The USB management port
is USB 2.0-compliant.
drive.
Indicates a Quick Sync enabled system. The Quick
Sync feature is optional and requires a Quick Sync
bezel. This feature allows management of the
system using mobile devices. This feature
aggregates hardware/firmware inventory and
various system level diagnostic/error information
that can be used in troubleshooting the system.
For more information, see the Integrated Dell
Remote Access Controller User’s Guide at
dell.com/esmmanuals.
13
Figure 3. Front-panel features and indicators (2.5 inch hard-drive chassis)—PowerEdge R730xd
Figure 4. Front-panel features and indicators (3.5 inch hard-drive chassis)—PowerEdge R730xd
Figure 5. Front-panel features and indicators (3.5 inch and 1.8 inch hard-drive chassis)—PowerEdge R730xd
14
Item Indicator, Button, or
Connector
1 Diagnostic indicators The diagnostic indicators light up to display error
Icon Description
status.
2 System identification
button
3 Power-on indicator,
power button
4 NMI button Used to troubleshoot software and device driver
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the system status indicator on the back
flashes until one of the buttons is pressed again.
Press to toggle the system ID on and off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset the iDRAC (if not disabled in F2 iDRAC
setup) press and hold the button for more than 15
seconds.
The power-on indicator lights when the system
power is on. The power button controls the power
supply output to the system.
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.
errors when running certain operating systems.
This button can be pressed using the end of a
paper clip.
Use this button only if directed to do so by
qualified support personnel or by the operating
system's documentation.
5 Information tag A slide-out label panel which allows you to record
system information such as Service Tag, NIC, MAC
address, and so on as per your need.
6 Hard drives
2.5 inch hard
drive systems
3.5 inch hard
drive systems
3.5 inch and 1.8
inch hard drive
systems
Up to twenty four 2.5 inch
hot-swappable hard drives.
Up to twelve 3.5 inch hotswappable hard drives.
Up to eight 3.5 inch and
eighteen 1.8 inch hotswappable hard drives.
15
Item Indicator, Button, or
Connector
Icon Description
7 USB management port/
iDRAC Direct
8 iDRAC Direct LED
indicator
9 Video connector Allows you to connect a VGA display to the
10 Quick Sync (optional)
Allows you to connect USB devices to the system
or provides access to the iDRAC Direct features.
For more information, see the Integrated Dell
Remote Access Controller User’s Guide at
dell.com/esmmanuals. The USB management port
is USB 2.0-compliant.
The indicator lights up to display error status.
system.
Indicates a Quick Sync enabled system. The Quick
Sync feature is optional and requires a Quick Sync
bezel. This feature allows management of the
system using mobile devices. This feature
aggregates hardware/firmware inventory and
various system level diagnostic/error information
that can be used in troubleshooting the system.
For more information, see the Integrated Dell
Remote Access Controller User’s Guide at
dell.com/esmmanuals.
LCD panel features
NOTE: The LCD panel is present only on PowerEdge R730.
The LCD panel of your system provides system information and status and error messages to indicate if
the system is operating correctly or if the system needs attention. For more information on error
messages, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.
• The LCD backlight lights blue during normal operating conditions and lights amber to indicate an
error condition.
• The LCD backlight is off when the system is in standby mode and can be turned on by pressing either
the Select, Left, or Right button on the LCD panel.
• The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility, the LCD
panel, or other tools.
Figure 6. LCD panel features
16
Item Button Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the cursor.
3 Right Moves the cursor forward in one-step increments.
During message scrolling:
• Press and hold the button to increase scrolling speed.
• Release the button to stop.
NOTE: The display will stop scrolling when the button is
released. After 45 seconds of inactivity the display will start
scrolling.
Home screen
The Home screen displays user-configurable information about the system. This screen is displayed
during normal system operation when there are no status messages or errors. When the system is in
standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages.
Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.
To navigate to the Home screen from another menu, continue to select the up arrow until the Home
icon
From the Home screen, press the Select button to enter the main menu.
is displayed, and then select the Home icon.
Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before
proceeding to the next action.
Option Description
iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected,
the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to
enable DNS and to view domain addresses. Two separate DNS entries are available.
Set error Select SEL to display LCD error messages in a format that matches the IPMI
description in the SEL. This is useful when trying to match an LCD message with an
SEL entry.
Select Simple to display LCD error messages in a simplified user-friendly
description. For more information on error messages, see the Dell Event and Error
Messages Reference Guide at dell.com/esmmanuals.
Set home Select the default information to be displayed on the LCD Home screen. See View
menu to see the options and option items that can be set as the default on the
Home screen.
17
View menu
NOTE: When you select an option in the View menu, you must confirm the option before
proceeding to the next action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary
and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can
be configured in the Set home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format
can be configured in the Set home submenu of the Setup menu.
Diagnostic indicators
The diagnostic indicators on the system front panel display error status during system startup.
NOTE: No diagnostic indicators are lit when the system is switched off. To start the system, plug it
into a working power source and press the power button.
Icon Description Condition Corrective action
Health
indicator
Hard-drive
indicator
Electrical
indicator
If the system is on, and in
good health, the indicator
lights solid blue.
The indicator blinks amber if
the system is on or in
standby, and if any error
exists (for example, a failed
fan or hard drive).
The indicator blinks amber if a
hard drive experiences an
error.
The indicator blinks amber if
the system experiences an
None required.
See the System Event Log or system
messages for the specific issue. For more
information on error messages, see the Dell
Event and Error Messages Reference Guide at
dell.com/esmmanuals.
Invalid memory configurations can cause the
system to halt at startup without any video
output. See Getting help.
See the System Event Log to determine the
hard drive that has an error. Run the
appropriate Online Diagnostics test. Restart
system and run embedded diagnostics
(ePSA). If the hard drives are configured in a
RAID array, restart the system and enter the
host adapter configuration utility program.
See the System Event Log or system
messages for the specific issue. If it is due to
18
Icon Description Condition Corrective action
Temperature
indicator
Memory
indicator
PCIe
indicator
electrical error (for example,
voltage out of range, or a
failed power supply or voltage
regulator).
The indicator blinks amber if
the system experiences a
thermal error (for example, a
temperature out of range or
fan failure).
The indicator blinks amber if a
memory error occurs.
The indicator blinks amber if a
PCIe card experiences an
error.
a problem with the power supply, check the
LED on the power supply. Re-seat the power
supply by removing and reinstalling it. If the
problem persists, see Getting help.
Ensure that none of the following conditions
exist:
• A cooling fan is removed or has failed.
• System cover, cooling shroud, EMI filler
panel, memory-module blank, or backfiller bracket is removed.
• Ambient temperature is too high.
• External airflow is obstructed.
See Getting help.
See the system event log or system messages
for the location of the failed memory.
Reinstall the memory device. If the problem
persists, see Getting help.
Restart the system. Update any required
drivers for the PCIe card. Re-install the card.
If the problem persists, see Getting help.
NOTE: For more information on
supported PCIe cards, see Expansion
card installation guidelines.
19
Hard-drive indicator codes
Figure 7. Hard-drive indicators
1. hard-drive activity indicator 2. hard-drive status indicator
3. hard drive
Figure 8. Hard-drive indicators on the hard-drive tray backplane
1. hard-drive activity indicator 2. hard-drive status indicator
3. hard-drive backplane on hard-drive tray
NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator
(on the right side) does not function and remains off.
20
Drive-status indicator pattern (RAID only) Condition
Blinks green two times per second Identifying drive or preparing for removal.
Off Drive ready for insertion or removal.
NOTE: The drive status indicator remains off until
all hard drives are initialized after the system is
turned on. Drives are not ready for insertion or
removal during this time.
Blinks green, amber, and turns off Predicted drive failure
Blinks amber four times per second Drive failed
Blinks green slowly Drive rebuilding
Steady green Drive online
Blinks green three seconds, amber three
seconds, and turns off six seconds
Rebuild aborted
iDRAC Direct LED indicator codes
NOTE: The iDRAC Direct LED indicator does not light up for the USB mode.
Figure 9. iDRAC Direct LED indicator
1. iDRAC Direct status indicator
The table below displays iDRAC Direct activity when configuring iDRAC Direct by using the management
port (USB XML Import).
Convention iDRAC Direct
LED indicator
pattern
A Green Lights green for a minimum of 2 seconds at the beginning and end
B Flashing green Indicates file transfer or any operation tasks.
Condition
of a file transfer.
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Convention iDRAC Direct
LED indicator
pattern
Condition
C Green and turns
off
D Not lit Indicates that the USB is ready to be removed or that a task is
The table below displays iDRAC Direct activity when configuring iDRAC Direct using your laptop and
cable (Laptop Connect).
iDRAC Direct LED
indicator pattern
Solid green for two
seconds
Flashing green (on
for two seconds and
off for two seconds)
Turns off Indicates that the laptop is unplugged..
Condition
Indicates that the laptop is connected.
Indicates that the laptop connected is recognized.
Indicates that the file transfer is complete.
complete.
Quick Sync indicator codes
Figure 10. Quick Sync indicator codes
1. Quick Sync status indicator
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2. Quick Sync activation button
Power indicator pattern Condition
Slow blink Quick Sync is waiting to be configured from iDRAC.
Solid Quick Sync is ready to transfer.
Blinks three times rapidly and then turns off Quick Sync feature is disabled from iDRAC.
Blinks continuously when the mobile device
touches the antenna
Blinks rapidly five times and turns off for one
second when the activation button is pressed.
This pattern is repeated until the activation
button is pressed again.
Off Indicates that the Quick Sync feature is turned off.
Indicates data transfer activity.
Quick Sync hardware is not responding properly.
Reseat the bezel. the problem persists, see Getting
help.
Use the activation button to activate it. If pressing the
activation button does not turn on the LEDs, it
indicates that power is not delivered to the Quick
Sync bezel.
NOTE: For security purposes, Quick Sync turns
off after thirty seconds of in-activity after the
activation button is pressed. Once timed-out,
the user is expected to press the activation
button again to activate Quick Sync.
Back-panel features and indicators
Figure 11. Back-panel features and indicators—PowerEdge R730
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Figure 12. Back-panel features and indicators—PowerEdge R730xd
Item Indicator, button, or
connector
1 System identification
button
Icon Description
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack.
PowerEdge
R730
PowerEdge
R730xd
Press to toggle the system ID on and off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup)
press and hold the button for more than 15
seconds.
When one of these buttons
is pressed, the LCD panel on
the front and the system
status indicator on the back
flashes until one of the
buttons is pressed again.
When one of these buttons
is pressed, the system status
indicator on the back flashes
until one of the buttons is
pressed again.
2 System identification
connector
Connects the optional system status indicator
assembly through the optional cable management
arm.
3 iDRAC8 Enterprise port Dedicated management port.
4 Half-height PCIe
expansion-card slot (3)
Allows you to connect up to three half-height PCI
Express expansion cards.
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Item Indicator, button, or
connector
5 Serial connector Allows you to connect a serial device to the
6 Video connector Allows you to connect a VGA display to the system.
7 USB connector (2) Allows you to connect USB devices to the system.
Icon Description
system.
The ports are USB 3.0-compliant.
8 Full-height PCIe
expansion-card slot (4)
(PowerEdge R730)
Full-height PCIe
expansion-card slot (3)
(PowerEdge R730xd)
9 Ethernet connector (4) Four integrated 10/100/1000 Mbps NIC
10 Power supply unit (PSU1)
11 Power supply unit
(PSU2)
12 vFlash media card slot Allows you to insert a vFlash media card.
Allows you to connect up to four full-height PCI
Express expansion cards.
Allows you to connect up to three full-height PCI
Express expansion cards.
connectors
or
Four integrated connectors that include:
• Two 10/100/1000 Mbps NIC connectors
• Two 100 Mbps/1 Gbps/10 Gbps SFP+/10 GbE T
connectors
AC 495 W, 750 W, or 1100 W
or
DC 750 W or 1100 W
NOTE: This applies only to PowerEdge R730xd
13 Hard drive (2) (back) Up to two hot-swappable 2.5 inch hard drives.
NOTE: This applies only to PowerEdge R730xd
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NIC indicator codes
Figure 13. NIC indicators
1. link indicator 2. activity indicator
Indicator Indicator code
Link and activity indicators are off The NIC is not connected to the network.
Link indicator is green The NIC is connected to a valid network at its
maximum port speed (1 Gbps or 10 Gbps).
Link indicator is amber The NIC is connected to a valid network at less
than its maximum port speed.
Activity indicator is blinking green Network data is being sent or received.
Power indicator codes
Each AC power supply unit (PSU) has an illuminated translucent handle and each DC power supply unit
(when available) has an LED that serves as an indicator to show whether power is present or a power fault
has occurred.
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Figure 14. AC power supply unit status indicator
1. AC power supply unit status indicator/handle
Convention Power indicator
Condition
pattern
A Green The handle indicator lights green indicating that a valid power
source is connected to the power supply unit and that the power
supply unit is operational.
B Flashing green When updating the firmware of the power supply unit, the power
supply unit handle flashes green.
C Flashing green
and turns off
When hot-adding a power supply unit (PSU), the power supply unit
handle flashes green five times at 4 Hz rate and turns off. This
indicates that the power supply unit is mismatched with the other
power supply unit (in terms of efficiency, feature set, health status,
and supported voltage). Replace the power supply unit that has the
flashing indicator with a power supply unit that matches the capacity
of the other installed power supply unit.
NOTE: For AC power supplies, use only PSUs with the Extended
Power Performance (EPP) label on the back. Mixing PSUs from
previous generations of servers can result in a PSU mismatch
condition or failure to power on.
D Flashing amber Indicates a problem with the power supply unit.
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Convention Power indicator
Condition
pattern
CAUTION: When correcting a power supply unit mismatch,
replace only the power supply unit with the flashing indicator.
Swapping the opposite power supply unit to make a matched
pair can result in an error condition and unexpected system
shutdown. To change from a High Output configuration to a
Low Output configuration or vice versa, you must power
down the system.
CAUTION: AC power supplies support both 220 V and 110 V
input voltages with the exception of Titanium power supplies,
which support only 220 V. When two identical power supplies
receive different input voltages, they can output different
wattages, and trigger a mismatch.
CAUTION: If two power supplies are used, they must be of the
same type and have the same maximum output power.
CAUTION: Combining AC and DC power supplies is not
supported and triggers a mismatch.
E Not lit Power is not connected.
Figure 15. DC power supply unit status indicator
1. DC power supply unit status indicator
28
Convention Power indicator
pattern
A Green The handle/LED indicator lights green indicating that a valid power
B Flashing green When hot-adding a power supply unit, power supply unit LED
C Flashing amber Indicates a problem with the power supply unit.
Condition
source is connected to the power supply unit and that the power
supply unit is operational.
flashes green. This indicates that the power supply unit is
mismatched with the other power supply unit (in terms of
efficiency, feature set, health status, and supported voltage).
Replace the power supply unit that has the flashing indicator with a
power supply unit that matches the capacity of the other installed
power supply unit.
CAUTION: When correcting a power supply unit mismatch,
replace only the power supply unit with the flashing
indicator. Swapping the opposite power supply unit to make
a matched pair can result in an error condition and
unexpected system shutdown. To change from a High
Output configuration to a Low Output configuration or vice
versa, you must power down the system.
CAUTION: AC power supplies support both 220 V and 110 V
input voltages with the exception of Titanium power
supplies, which support only 220 V. When two identical
power supplies receive different input voltages, they can
output different wattages, and trigger a mismatch.
CAUTION: If two power supplies are used, they must be of
the same type and have the same maximum output power.
CAUTION: Combining AC and DC power supplies is not
supported and triggers a mismatch.
D Not lit Power is not connected.
Documentation matrix
The documentation matrix provides information on documents that you can refer to for setting up and
managing your system.
To... Refer to...
Install your system into a rack Rack documentation included with your rack
solution
Set up your system and know the system technical
specifications
Install the operating system Operating system documentation at dell.com/
Getting Started With Your System that shipped with
your system or see dell.com/poweredgemanuals
operatingsystemmanuals
29
To... Refer to...
Get an overview of the Dell Systems Management
offerings
Configure and log in to iDRAC, set up managed
and management system, know the iDRAC
features and troubleshoot using iDRAC
Know about the RACADM subcommands and
supported RACADM interfaces
Launch, enable and disable Lifecycle Controller,
know the features, use and troubleshoot Lifecycle
Controller
Use Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick
Set up, use, and troubleshoot OpenManage Server
Administrator
Install, use and troubleshoot OpenManage
Essentials
Know the features of the storage controller cards,
deploy the cards, and manage the storage
subsystem
Check the event and error messages generated by
the system firmware and agents that monitor
system components
Dell OpenManage Systems Management Overview
Guide at dell.com/openmanagemanuals
Integrated Dell Remote Access Controller User's
Guide at dell.com/esmmanuals
RACADM Command Line Reference Guide for
iDRAC and CMC at dell.com/esmmanuals
Dell Lifecycle Controller User’s Guide at dell.com/
esmmanuals
Start Guide at dell.com/esmmanuals
Dell OpenManage Server Administrator User’s
Guide at dell.com/openmanagemanuals
Dell OpenManage Essentials User’s Guide at
dell.com/openmanagemanuals
Storage controller documentation at dell.com/
storagecontrollermanuals
Dell Event and Error Messages Reference Guide at
dell.com/esmmanuals
Quick Resource Locator
Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to
videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model
specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan
the following image.
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