Dell R730, R730xd User Manual

4.5 (2)

Dell PowerEdge R730 and R730xd

Owner's Manual

Regulatory Model: E31S Series

Regulatory Type: E31S001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Delland the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2014 - 09

Rev. A00

Contents

 

1 About your system................................................................................................

9

Supported configurations.....................................................................................................................

9

Front-panel features and indicators...................................................................................................

10

LCD panel features..............................................................................................................................

16

Home screen..................................................................................................................................

17

Setup menu....................................................................................................................................

17

View menu.....................................................................................................................................

18

Diagnostic indicators...........................................................................................................................

18

Hard-drive indicator codes.................................................................................................................

20

iDRAC Direct LED indicator codes......................................................................................................

21

Quick Sync indicator codes................................................................................................................

22

Back-panel features and indicators....................................................................................................

23

NIC indicator codes............................................................................................................................

26

Power indicator codes........................................................................................................................

26

Documentation matrix........................................................................................................................

29

Quick Resource Locator ..............................................................................................................

30

2 Performing initial system configuration ........................................................

31

Setting up your system........................................................................................................................

31

Methods of setting up and configuring the iDRAC IP address .........................................................

31

Information about logging in to iDRAC.............................................................................................

32

Methods of installing the operating system.......................................................................................

32

Remote management ........................................................................................................................

32

Downloading and installing drivers and firmware.............................................................................

32

3 Pre-operating system management applications........................................

34

Navigation keys...................................................................................................................................

34

About System Setup............................................................................................................................

35

Entering System Setup..................................................................................................................

35

System Setup Main Menu..............................................................................................................

35

System BIOS screen......................................................................................................................

35

System Information screen details...............................................................................................

36

Memory Settings screen details....................................................................................................

37

Processor Settings screen details.................................................................................................

38

SATA Settings screen details.........................................................................................................

39

Boot Settings screen details..........................................................................................................

42

Network Settings screen details...................................................................................................

43

Integrated Devices screen details.................................................................................................

43

Serial Communication screen details...........................................................................................

45

System Profile Settings screen details..........................................................................................

45

System Security settings screen details........................................................................................

47

Miscellaneous Settings screen details..........................................................................................

49

About Boot Manager...........................................................................................................................

50

Entering Boot Manager ................................................................................................................

50

Boot Manager main menu............................................................................................................

50

Changing the boot order....................................................................................................................

50

Choosing the system boot mode.......................................................................................................

51

Assigning a system and setup password............................................................................................

51

Deleting or changing an existing system and/or setup password....................................................

52

4 Installing and removing system components...............................................

53

Safety instructions...............................................................................................................................

53

Before working inside your system....................................................................................................

53

After working inside your system.......................................................................................................

53

Recommended tools..........................................................................................................................

54

Front bezel (optional)..........................................................................................................................

54

Removing the front bezel.............................................................................................................

54

Installing the front bezel...............................................................................................................

56

Removing the system cover...............................................................................................................

56

Installing the system cover.................................................................................................................

57

Inside the system.................................................................................................................................

58

Cooling shroud...................................................................................................................................

59

Removing the cooling shroud......................................................................................................

60

Installing the cooling shroud........................................................................................................

61

Hard-drive tray assembly....................................................................................................................

61

Removing the hard-drive tray.......................................................................................................

61

Installing the hard-drive tray.........................................................................................................

62

Removing a hard-drive blank from a hard-drive carrier..............................................................

63

Installing a hard-drive blank into a hard-drive carrier.................................................................

64

Removing a hard-drive carrier from the hard-drive tray.............................................................

65

Installing a hard-drive carrier into the hard-drive tray................................................................

66

Removing a hard drive from a hard-drive carrier.........................................................................

67

Installing a hard drive into a hard-drive carrier............................................................................

68

Removing the hard-drive backplane from the hard-drive tray...................................................

68

Installing the hard-drive backplane in the hard-drive tray..........................................................

69

Cooling fans........................................................................................................................................

70

Removing a cooling fan................................................................................................................

70

Installing a cooling fan...................................................................................................................

71

Cooling-fan assembly.........................................................................................................................

72

Removing the cooling-fan assembly............................................................................................

72

Installing the cooling-fan assembly..............................................................................................

74

System memory..................................................................................................................................

74

General memory module installation guidelines.........................................................................

76

Mode-specific guidelines..............................................................................................................

76

Sample memory configurations...................................................................................................

78

Removing memory modules........................................................................................................

80

Installing memory modules..........................................................................................................

82

Processors...........................................................................................................................................

83

Removing a processor..................................................................................................................

84

Installing a processor....................................................................................................................

88

PCIe card holder.................................................................................................................................

90

Removing the PCIe card holder...................................................................................................

90

Installing the PCIe card holder......................................................................................................

91

Opening and closing the PCIe card holder latch........................................................................

92

Cable retention bracket......................................................................................................................

93

Removing the cable retention bracket.........................................................................................

93

Installing the cable retention bracket...........................................................................................

94

Integrated storage controller card.....................................................................................................

94

Removing the integrated storage controller card.......................................................................

94

Installing the integrated storage controller card.........................................................................

96

Expansion cards and expansion-card risers......................................................................................

96

Expansion card installation guidelines.........................................................................................

96

Removing an expansion card from expansion-card riser 2 or 3.................................................

98

Installing an expansion card into the expansion-card riser 2 or 3..............................................

99

Removing an expansion card from the expansion-card riser 1................................................

100

Installing an expansion card into the expansion-card riser 1....................................................

101

Removing the riser 1 blank..........................................................................................................

102

Installing the riser 1 blank............................................................................................................

103

Removing expansion-card risers................................................................................................

103

Installing expansion-card risers..................................................................................................

110

GPU card installation guidelines.................................................................................................

110

Removing a GPU card..................................................................................................................

111

Installing a GPU card....................................................................................................................

112

Internal Dual SD Module (optional)...................................................................................................

113

Removing an internal SD card.....................................................................................................

113

Installing an internal SD card.......................................................................................................

113

Removing the internal dual SD module .....................................................................................

114

Installing the internal dual SD module .......................................................................................

116

Network daughter card.....................................................................................................................

116

Removing the network daughter card .......................................................................................

116

Installing the network daughter card..........................................................................................

118

Internal USB memory key (optional).................................................................................................

118

Replacing the internal USB key...................................................................................................

118

System battery...................................................................................................................................

119

Replacing the system battery......................................................................................................

119

Power supply units.............................................................................................................................

121

Hot Spare feature........................................................................................................................

122

Removing the power supply unit blank......................................................................................

122

Installing the power supply unit blank........................................................................................

123

Removing an AC power supply unit...........................................................................................

123

Installing an AC power supply unit.............................................................................................

124

Wiring instructions for a DC power supply unit.........................................................................

125

Removing a DC power supply unit.............................................................................................

128

Installing a DC power supply unit...............................................................................................

129

System board.....................................................................................................................................

129

Removing the system board.......................................................................................................

129

Installing the system board..........................................................................................................

131

Trusted Platform Module..................................................................................................................

133

Installing the Trusted Platform Module .....................................................................................

133

Re-enabling the TPM for BitLocker users..................................................................................

134

Re-enabling the TPM for TXT users............................................................................................

134

Hard drives.........................................................................................................................................

135

Removing a 2.5 inch hard-drive blank........................................................................................

135

Installing a 2.5 inch hard-drive blank.........................................................................................

136

Removing a 2.5 inch hard-drive blank (back).............................................................................

136

Installing a 2.5 inch hard-drive blank (back)...............................................................................

137

Removing a 1.8 inch hard-drive blank........................................................................................

137

Installing a 1.8 inch hard-drive blank..........................................................................................

138

Removing a 3.5 inch hard-drive blank.......................................................................................

138

Installing a 3.5 inch hard-drive blank..........................................................................................

139

Removing a 1.8 inch hard drive from a hard-drive carrier.........................................................

139

Installing a 1.8 inch hard drive into a hard-drive carrier............................................................

140

Removing a hot-swap hard drive...............................................................................................

140

Installing a hot-swap hard drive.................................................................................................

142

Removing a hard drive from a hard-drive carrier......................................................................

143

Installing a hard drive into a hard-drive carrier..........................................................................

144

Hard-drive backplane.......................................................................................................................

144

Removing the hard-drive backplane (R730)..............................................................................

145

Removing the hard-drive backplane (R730xd)...........................................................................

152

Installing the hard-drive backplane (R730 and R730xd)............................................................

163

Removing the optional hard-drive backplane (back)................................................................

163

Installing the optional hard-drive backplane (back)..................................................................

164

Tape backup unit (optional)..............................................................................................................

165

Removing the tape backup unit .................................................................................................

165

Installing the tape backup unit ...................................................................................................

166

Optical drive (optional)......................................................................................................................

167

Removing the optical drive.........................................................................................................

167

Installing the optical drive...........................................................................................................

168

SD vFlash media card........................................................................................................................

168

Replacing an SD vFlash media card............................................................................................

168

Removing the vFlash media unit................................................................................................

169

Installing the vFlash media unit...................................................................................................

170

Control panel assembly.....................................................................................................................

171

Removing the control panel (R730)............................................................................................

171

Installing the control panel (R730)..............................................................................................

174

Removing the control panel (R730xd)........................................................................................

175

Installing the control panel (R730xd)..........................................................................................

176

Removing the I/O panel (R730xd)...............................................................................................

177

Installing the I/O panel (R730xd)................................................................................................

178

5 Troubleshooting your system........................................................................

180

Safety first—for you and your system..............................................................................................

180

Troubleshooting system startup failure...........................................................................................

180

Troubleshooting external connections............................................................................................

180

Troubleshooting the video subsystem.............................................................................................

180

Troubleshooting a USB device.........................................................................................................

180

Troubleshooting iDRAC Direct (USB XML configuration)................................................................

181

Troubleshooting iDRAC Direct (laptop connection).......................................................................

182

Troubleshooting a serial I/O device.................................................................................................

182

Troubleshooting a NIC......................................................................................................................

182

Troubleshooting a wet system.........................................................................................................

183

Troubleshooting a damaged system................................................................................................

184

Troubleshooting the system battery................................................................................................

184

Troubleshooting power supply units...............................................................................................

185

Power source problems..............................................................................................................

185

Power supply unit problems.......................................................................................................

185

Troubleshooting cooling problems.................................................................................................

186

Troubleshooting cooling fans..........................................................................................................

186

Troubleshooting system memory....................................................................................................

187

Troubleshooting an internal USB key...............................................................................................

188

Troubleshooting an SD card.............................................................................................................

188

Troubleshooting an optical drive.....................................................................................................

189

Troubleshooting a tape backup unit................................................................................................

189

Troubleshooting a hard drive...........................................................................................................

190

Troubleshooting a storage controller...............................................................................................

191

Troubleshooting expansion cards....................................................................................................

191

Troubleshooting processors.............................................................................................................

192

System messages..............................................................................................................................

193

Warning messages.......................................................................................................................

193

Diagnostic messages...................................................................................................................

193

Alert messages.............................................................................................................................

193

6 Using system diagnostics................................................................................

194

Dell Embedded System Diagnostics.................................................................................................

194

When to use the Embedded System Diagnostics......................................................................

194

Running the Embedded System Diagnostics from Boot Manager...........................................

194

Running the Embedded System Diagnostics from the Dell Lifecycle Controller....................

194

System diagnostic controls.........................................................................................................

195

7 Jumpers and connectors................................................................................

196

System board jumper settings..........................................................................................................

196

System board connectors.................................................................................................................

197

Disabling a forgotten password........................................................................................................

199

8 Technical specifications.................................................................................

200

9 Getting help.......................................................................................................

207

Contacting Dell.................................................................................................................................

207

Locating your system service tag.....................................................................................................

207

Documentation feedback.................................................................................................................

207

Quick Resource Locator ..................................................................................................................

207

1

About your system

The Dell PowerEdge R730 and R730xd systems are rack servers that support up to two Intel Xeon E5-2600 v3 processors, up to 24 DIMMs, and 28 hard drives/SSDs.

NOTE: The R730 and R730xd systems support only internal, hot-swappable hard drives.

Supported configurations

PowerEdge R730

Configurations

Systems

 

 

 

Eight-hard-drive systems

Up to eight 3.5 inch hard drives or 2.5 inch hard drives.

Sixteen-hard-drive

Up to sixteen 2.5 inch hard drives.

systems

 

 

 

PowerEdge R730xd

Configurations

Systems

 

 

 

Twelve plus two–hard-

Up to twelve 3.5 inch hard drives and two optional 2.5 inch back-accessible

drive systems

hard drives.

Sixteen plus two-hard-

Up to twelve 3.5 inch hard drives, two optional 2.5 inch back-accessible hard

drive systems

drives and four 3.5 inch hard drives in the middle hard-drive tray.

Twenty-four plus two–

Up to twenty-four 2.5 inch hard drives and two optional 2.5 inch back

hard-drive systems

accessible hard drives.

 

Up to twenty 2.5 inch hard drives, up to four 2.5 inch Dell PowerEdge

 

Express Flash devices (PCIe SSD) and up to two optional 2.5 inch back-

 

accessible hard drives.

Twenty-six plus two–

Up to eighteen 1.8 inch hard drives, up to eight 3.5 inch hard drives and up to

hard-drive systems

two 2.5 inch back-accessible, hard drives.

9

Front-panel features and indicators

Figure 1. Front-panel features and indicators (3.5 inch hard-drive chassis)—PowerEdge R730

Item

Indicator, button, or

Icon

Description

 

connector

 

 

 

 

 

 

1

Power-on indicator,

 

The power-on indicator lights when the system

 

power button

 

power is on. The power button controls the power

 

 

 

supply output to the system.

 

 

 

NOTE: On ACPI-compliant operating systems,

 

 

 

turning off the system using the power button

 

 

 

causes the system to perform a graceful

 

 

 

shutdown before power to the system is

 

 

 

turned off.

2

NMI button

 

Used to troubleshoot software and device driver

 

 

 

errors when running certain operating systems. This

 

 

 

button can be pressed using the end of a paper clip.

 

 

 

Use this button only if directed to do so by qualified

 

 

 

support personnel or by the operating system

 

 

 

documentation.

3

System identification

 

The identification buttons on the front and back

 

button

 

panels can be used to locate a particular system

 

 

 

within a rack. When one of these buttons is pressed,

 

 

 

the LCD panel on the front and the system status

 

 

 

indicator on the back flashes until one of the

 

 

 

buttons is pressed again.

 

 

 

Press to toggle the system ID on and off.

If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

10

Item

Indicator, button, or

Icon

Description

 

connector

 

 

 

 

 

 

 

 

 

To reset iDRAC (if not disabled in F2 iDRAC setup)

 

 

 

press and hold the button for more than 15

 

 

 

seconds.

4

Video connector

 

Allows you to connect a VGA display to the system.

5

LCD menu buttons

 

Allow you to navigate the control panel LCD menu.

6

Information tag

 

A slide-out label panel which allows you to record

 

 

 

system information such as Service Tag, NIC, MAC

 

 

 

address and so on as per your need.

7

LCD panel

 

Displays system ID, status information, and system

 

 

 

error messages. The LCD lights blue during normal

 

 

 

system operation. The LCD lights amber when the

 

 

 

system needs attention, and the LCD panel displays

 

 

 

an error code followed by descriptive text.

 

 

 

NOTE: If the system is connected to a power

 

 

 

source and an error is detected, the LCD lights

 

 

 

amber regardless of whether the system is

 

 

 

turned on or off.

8

Hard drives

 

Up to eight 3.5 inch hot-swappable drives.

9

USB management port/

 

Allows you to connect USB devices to the system

 

iDRAC Direct

 

or provides access to the iDRAC Direct features. For

 

 

more information, see the Integrated Dell Remote

 

 

 

 

 

 

Access Controller User’s Guide at dell.com/

 

 

 

esmmanuals. The USB management port is USB

 

 

 

2.0-compliant.

10

vFlash media card slot

 

Allows you to insert a vFlash media card.

11

USB connector

 

Allows you to connect USB devices to the system.

 

 

 

The ports are USB 2.0-compliant.

12Optical drive (optional)

13Quick Sync (optional)

One optional SATA DVD-ROM drive or DVD+/-RW drive.

Indicates a Quick Sync enabled system. The Quick Sync feature is optional and requires a Quick Sync bezel. This feature allows management of the system using mobile devices. This feature aggregates hardware/firmware inventory and various system level diagnostic/error information that can be used in troubleshooting the system. For more information, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/ esmmanuals.

11

Figure 2. Front-panel features and indicators (2.5 inch hard-drive chassis)—PowerEdge R730

Item

Indicator, button, or

Icon

Description

 

connector

 

 

 

 

 

 

1

Power-on indicator,

 

The power-on indicator lights when the system

 

power button

 

power is on. The power button controls the power

 

 

 

supply output to the system.

 

 

 

NOTE: On ACPI-compliant operating systems,

 

 

 

turning off the system using the power button

 

 

 

causes the system to perform a graceful

 

 

 

shutdown before power to the system is

 

 

 

turned off.

2

NMI button

 

Used to troubleshoot software and device driver

 

 

 

errors when running certain operating systems.

 

 

 

This button can be pressed using the end of a

 

 

 

paper clip.

 

 

 

Use this button only if directed to do so by

 

 

 

qualified support personnel or by the operating

 

 

 

system documentation.

3

System identification

 

The identification buttons on the front and back

 

button

 

panels can be used to locate a particular system

 

 

 

within a rack. When one of these buttons is

 

 

 

pressed, the LCD panel on the front and the

 

 

 

system status indicator on the back flashes until

 

 

 

one of the buttons is pressed again.

 

 

 

Press to toggle the system ID on and off.

If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds.

12

Item

Indicator, button, or

Icon

Description

 

connector

 

 

 

 

 

 

4

Video connector

 

Allows you to connect a VGA display to the

 

 

 

system.

5

LCD menu buttons

 

Allow you to navigate the control panel LCD

 

 

 

menu.

6

Information tag

 

A slide-out label panel which allows you to record

 

 

 

system information such as Service Tag, NIC, MAC

 

 

 

address and so on as per your need.

7

LCD panel

 

Displays system ID, status information, and system

 

 

 

error messages. The LCD lights blue during normal

 

 

 

system operation. The LCD lights amber when the

 

 

 

system needs attention, and the LCD panel

 

 

 

displays an error code followed by descriptive text.

 

 

 

NOTE: If the system is connected to a power

 

 

 

source and an error is detected, the LCD lights

 

 

 

amber regardless of whether the system is

 

 

 

turned on or off.

8

Hard drives

 

Up to sixteen 2.5 inch hot-swappable hard drives.

9

vFlash media card slot

 

Allows you to insert a vFlash media card.

10

USB connector

 

Allows you to connect USB devices to the system.

 

 

 

The ports are USB 2.0-compliant.

11USB management port/ iDRAC Direct

Allows you to connect USB devices to the system or provides access to the iDRAC Direct features. For more information, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals. The USB management port is USB 2.0-compliant.

12

Optical drive (optional)

One optional SATA DVD-ROM drive or DVD+/-RW

 

 

drive.

13Tape drive slot (optional)

14Quick Sync (optional)

One optional 3.5 inch tape backup unit.

Indicates a Quick Sync enabled system. The Quick Sync feature is optional and requires a Quick Sync bezel. This feature allows management of the system using mobile devices. This feature aggregates hardware/firmware inventory and various system level diagnostic/error information that can be used in troubleshooting the system. For more information, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals.

13

Dell R730, R730xd User Manual

Figure 3. Front-panel features and indicators (2.5 inch hard-drive chassis)—PowerEdge R730xd

Figure 4. Front-panel features and indicators (3.5 inch hard-drive chassis)—PowerEdge R730xd

Figure 5. Front-panel features and indicators (3.5 inch and 1.8 inch hard-drive chassis)—PowerEdge R730xd

14

Item

Indicator, Button, or

Icon

Description

 

 

Connector

 

 

 

 

 

 

 

1

Diagnostic indicators

 

The diagnostic indicators light up to display error

 

 

 

status.

 

2

System identification

 

The identification buttons on the front and back

 

button

 

panels can be used to locate a particular system

 

 

 

within a rack. When one of these buttons is

 

 

 

pressed, the system status indicator on the back

 

 

 

flashes until one of the buttons is pressed again.

 

 

 

Press to toggle the system ID on and off.

 

 

 

If the system stops responding during POST, press

 

 

 

and hold the system ID button for more than five

 

 

 

seconds to enter BIOS progress mode.

 

 

 

To reset the iDRAC (if not disabled in F2 iDRAC

 

 

 

setup) press and hold the button for more than 15

 

 

 

seconds.

 

3

Power-on indicator,

 

The power-on indicator lights when the system

 

power button

 

power is on. The power button controls the power

 

 

 

supply output to the system.

 

 

 

NOTE: On ACPI-compliant operating systems,

 

 

 

turning off the system using the power button

 

 

 

causes the system to perform a graceful

 

 

 

shutdown before power to the system is

 

 

 

turned off.

 

4

NMI button

 

Used to troubleshoot software and device driver

 

 

 

errors when running certain operating systems.

 

 

 

This button can be pressed using the end of a

 

 

 

paper clip.

 

 

 

 

Use this button only if directed to do so by

 

 

 

qualified support personnel or by the operating

 

 

 

system's documentation.

5

Information tag

 

A slide-out label panel which allows you to record

 

 

 

system information such as Service Tag, NIC, MAC

 

 

 

address, and so on as per your need.

6

Hard drives

 

2.5 inch hard

Up to twenty four 2.5 inch

 

 

 

 

 

 

drive systems

hot-swappable hard drives.

 

 

 

3.5 inch hard

Up to twelve 3.5 inch hot-

 

 

 

drive systems

swappable hard drives.

 

 

 

3.5 inch and 1.8

Up to eight 3.5 inch and

 

 

 

inch hard drive

eighteen 1.8 inch hot-

 

 

 

systems

swappable hard drives.

15

Item

Indicator, Button, or

Icon

Description

 

Connector

 

 

 

 

 

 

7

USB management port/

 

Allows you to connect USB devices to the system

 

iDRAC Direct

 

or provides access to the iDRAC Direct features.

 

 

For more information, see the Integrated Dell

 

 

 

 

 

 

Remote Access Controller User’s Guide at

 

 

 

dell.com/esmmanuals. The USB management port

 

 

 

is USB 2.0-compliant.

8

iDRAC Direct LED

 

The indicator lights up to display error status.

 

indicator

 

 

9Video connector

10Quick Sync (optional)

Allows you to connect a VGA display to the system.

Indicates a Quick Sync enabled system. The Quick Sync feature is optional and requires a Quick Sync bezel. This feature allows management of the system using mobile devices. This feature aggregates hardware/firmware inventory and various system level diagnostic/error information that can be used in troubleshooting the system. For more information, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals.

LCD panel features

NOTE: The LCD panel is present only on PowerEdge R730.

The LCD panel of your system provides system information and status and error messages to indicate if the system is operating correctly or if the system needs attention. For more information on error messages, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.

The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition.

The LCD backlight is off when the system is in standby mode and can be turned on by pressing either the Select, Left, or Right button on the LCD panel.

The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility, the LCD panel, or other tools.

Figure 6. LCD panel features

16

Item

Button

Description

 

 

 

1

Left

Moves the cursor back in one-step increments.

2

Select

Selects the menu item highlighted by the cursor.

3

Right

Moves the cursor forward in one-step increments.

 

 

During message scrolling:

 

 

• Press and hold the button to increase scrolling speed.

 

 

• Release the button to stop.

NOTE: The display will stop scrolling when the button is released. After 45 seconds of inactivity the display will start scrolling.

Home screen

The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors. When the system is in standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.

To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is displayed, and then select the Home icon.

From the Home screen, press the Select button to enter the main menu.

Setup menu

NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.

Option

Description

iDRAC

Select DHCP or Static IP to configure the network mode. If Static IP is selected,

 

the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to

 

enable DNS and to view domain addresses. Two separate DNS entries are available.

Set error

Select SEL to display LCD error messages in a format that matches the IPMI

 

description in the SEL. This is useful when trying to match an LCD message with an

 

SEL entry.

 

Select Simple to display LCD error messages in a simplified user-friendly

 

description. For more information on error messages, see the Dell Event and Error

 

Messages Reference Guide at dell.com/esmmanuals.

Set home

Select the default information to be displayed on the LCD Home screen. See View

 

menu to see the options and option items that can be set as the default on the

 

Home screen.

17

View menu

NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.

Option

Description

iDRAC IP

Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary

 

and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC

Displays the MAC addresses for iDRAC, iSCSI, or Network devices.

Name

Displays the name of the Host, Model, or User String for the system.

Number

Displays the Asset tag or the Service tag for the system.

Power

Displays the power output of the system in BTU/hr or Watts. The display format can

 

be configured in the Set home submenu of the Setup menu.

Temperature

Displays the temperature of the system in Celsius or Fahrenheit. The display format

 

can be configured in the Set home submenu of the Setup menu.

Diagnostic indicators

The diagnostic indicators on the system front panel display error status during system startup.

NOTE: No diagnostic indicators are lit when the system is switched off. To start the system, plug it into a working power source and press the power button.

Icon

Description

Condition

Corrective action

 

 

 

 

 

Health

If the system is on, and in

None required.

 

indicator

good health, the indicator

 

 

 

lights solid blue.

 

The indicator blinks amber if the system is on or in standby, and if any error exists (for example, a failed fan or hard drive).

See the System Event Log or system messages for the specific issue. For more information on error messages, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.

Invalid memory configurations can cause the system to halt at startup without any video output. See Getting help.

Hard-drive

The indicator blinks amber if a

indicator

hard drive experiences an

 

error.

See the System Event Log to determine the hard drive that has an error. Run the appropriate Online Diagnostics test. Restart system and run embedded diagnostics (ePSA). If the hard drives are configured in a RAID array, restart the system and enter the host adapter configuration utility program.

Electrical

The indicator blinks amber if

indicator

the system experiences an

See the System Event Log or system messages for the specific issue. If it is due to

18

Icon

Description Condition

Corrective action

electrical error (for example, voltage out of range, or a failed power supply or voltage regulator).

Temperature The indicator blinks amber if indicator the system experiences a

thermal error (for example, a temperature out of range or fan failure).

Memory

The indicator blinks amber if a

indicator

memory error occurs.

a problem with the power supply, check the LED on the power supply. Re-seat the power supply by removing and reinstalling it. If the problem persists, see Getting help.

Ensure that none of the following conditions exist:

A cooling fan is removed or has failed.

System cover, cooling shroud, EMI filler panel, memory-module blank, or backfiller bracket is removed.

Ambient temperature is too high.

External airflow is obstructed.

See Getting help.

See the system event log or system messages for the location of the failed memory. Reinstall the memory device. If the problem persists, see Getting help.

PCIe

The indicator blinks amber if a

indicator

PCIe card experiences an

 

error.

Restart the system. Update any required drivers for the PCIe card. Re-install the card. If the problem persists, see Getting help.

NOTE: For more information on supported PCIe cards, see Expansion card installation guidelines.

19

Hard-drive indicator codes

Figure 7. Hard-drive indicators

1.

hard-drive activity indicator

2.

hard-drive status indicator

3.hard drive

Figure 8. Hard-drive indicators on the hard-drive tray backplane

1.

hard-drive activity indicator

2.

hard-drive status indicator

3.hard-drive backplane on hard-drive tray

NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off.

20

Drive-status indicator pattern (RAID only)

Condition

 

 

Blinks green two times per second

Identifying drive or preparing for removal.

Off

Drive ready for insertion or removal.

 

NOTE: The drive status indicator remains off until

 

all hard drives are initialized after the system is

 

turned on. Drives are not ready for insertion or

 

removal during this time.

Blinks green, amber, and turns off

Predicted drive failure

Blinks amber four times per second

Drive failed

Blinks green slowly

Drive rebuilding

Steady green

Drive online

Blinks green three seconds, amber three

Rebuild aborted

seconds, and turns off six seconds

 

iDRAC Direct LED indicator codes

NOTE: The iDRAC Direct LED indicator does not light up for the USB mode.

Figure 9. iDRAC Direct LED indicator

1.iDRAC Direct status indicator

The table below displays iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import).

Convention

iDRAC Direct

Condition

 

LED indicator

 

 

pattern

 

 

 

 

A

Green

Lights green for a minimum of 2 seconds at the beginning and end

 

 

of a file transfer.

B

Flashing green

Indicates file transfer or any operation tasks.

21

Convention

iDRAC Direct

Condition

 

LED indicator

 

 

pattern

 

 

 

 

C

Green and turns

Indicates that the file transfer is complete.

 

off

 

D

Not lit

Indicates that the USB is ready to be removed or that a task is

 

 

complete.

The table below displays iDRAC Direct activity when configuring iDRAC Direct using your laptop and cable (Laptop Connect).

iDRAC Direct LED

Condition

indicator pattern

 

 

 

Solid green for two

Indicates that the laptop is connected.

seconds

 

Flashing green (on

Indicates that the laptop connected is recognized.

for two seconds and

 

off for two seconds)

 

Turns off

Indicates that the laptop is unplugged..

Quick Sync indicator codes

Figure 10. Quick Sync indicator codes

1.

Quick Sync status indicator

2.

Quick Sync activation button

22

Power indicator pattern

Condition

 

 

Slow blink

Quick Sync is waiting to be configured from iDRAC.

Solid

Quick Sync is ready to transfer.

Blinks three times rapidly and then turns off

Quick Sync feature is disabled from iDRAC.

Blinks continuously when the mobile device

Indicates data transfer activity.

touches the antenna

 

Blinks rapidly five times and turns off for one second when the activation button is pressed. This pattern is repeated until the activation button is pressed again.

Quick Sync hardware is not responding properly. Reseat the bezel. the problem persists, see Getting help.

Off

Indicates that the Quick Sync feature is turned off.

 

Use the activation button to activate it. If pressing the

 

activation button does not turn on the LEDs, it

 

indicates that power is not delivered to the Quick

 

Sync bezel.

 

NOTE: For security purposes, Quick Sync turns

 

off after thirty seconds of in-activity after the

 

activation button is pressed. Once timed-out,

 

the user is expected to press the activation

 

button again to activate Quick Sync.

Back-panel features and indicators

Figure 11. Back-panel features and indicators—PowerEdge R730

23

Figure 12. Back-panel features and indicators—PowerEdge R730xd

Item

Indicator, button, or

Icon

Description

 

connector

 

 

 

 

 

 

1

System identification

 

The identification buttons on the front and back

 

button

 

panels can be used to locate a particular system

 

 

 

within a rack.

PowerEdge

When one of these buttons

R730

is pressed, the LCD panel on

 

the front and the system

 

status indicator on the back

 

flashes until one of the

 

buttons is pressed again.

PowerEdge

When one of these buttons

R730xd

is pressed, the system status

 

indicator on the back flashes

 

until one of the buttons is

 

pressed again.

 

 

Press to toggle the system ID on and off.

 

 

If the system stops responding during POST, press

 

 

and hold the system ID button for more than five

 

 

seconds to enter BIOS progress mode.

 

 

To reset iDRAC (if not disabled in F2 iDRAC setup)

 

 

press and hold the button for more than 15

 

 

seconds.

2

System identification

Connects the optional system status indicator

 

connector

assembly through the optional cable management

 

 

arm.

3

iDRAC8 Enterprise port

Dedicated management port.

4

Half-height PCIe

Allows you to connect up to three half-height PCI

 

expansion-card slot (3)

Express expansion cards.

24

Item

Indicator, button, or

Icon

Description

 

connector

 

 

 

 

 

 

5

Serial connector

 

Allows you to connect a serial device to the

 

 

 

system.

6

Video connector

 

Allows you to connect a VGA display to the system.

7

USB connector (2)

 

Allows you to connect USB devices to the system.

 

 

 

The ports are USB 3.0-compliant.

8Full-height PCIe expansion-card slot (4) (PowerEdge R730)

Allows you to connect up to four full-height PCI Express expansion cards.

Full-height PCIe expansion-card slot (3) (PowerEdge R730xd)

Allows you to connect up to three full-height PCI Express expansion cards.

9

Ethernet connector (4)

Four integrated 10/100/1000 Mbps NIC

 

 

connectors

 

 

or

 

 

 

Four integrated connectors that include:

 

 

• Two 10/100/1000 Mbps NIC connectors

 

 

• Two 100 Mbps/1 Gbps/10 Gbps SFP+/10 GbE T

 

 

connectors

10

Power supply unit (PSU1)

AC

495 W, 750 W, or 1100 W

 

 

11

Power supply unit

or

 

 

(PSU2)

 

 

 

 

 

 

DC

750 W or 1100 W

12

vFlash media card slot

Allows you to insert a vFlash media card.

 

 

 

NOTE: This applies only to PowerEdge R730xd

13

Hard drive (2) (back)

Up to two hot-swappable 2.5 inch hard drives.

 

 

 

NOTE: This applies only to PowerEdge R730xd

25

NIC indicator codes

Figure 13. NIC indicators

 

 

1.

link indicator

2.

activity indicator

 

 

Indicator

Indicator code

 

 

Link and activity indicators are off

The NIC is not connected to the network.

Link indicator is green

The NIC is connected to a valid network at its

 

 

maximum port speed (1 Gbps or 10 Gbps).

Link indicator is amber

The NIC is connected to a valid network at less

 

 

than its maximum port speed.

Activity indicator is blinking green

Network data is being sent or received.

Power indicator codes

Each AC power supply unit (PSU) has an illuminated translucent handle and each DC power supply unit (when available) has an LED that serves as an indicator to show whether power is present or a power fault has occurred.

26

Figure 14. AC power supply unit status indicator

1.AC power supply unit status indicator/handle

Convention

Power indicator

Condition

 

pattern

 

 

 

 

A

Green

The handle indicator lights green indicating that a valid power

 

 

source is connected to the power supply unit and that the power

 

 

supply unit is operational.

B

Flashing green

When updating the firmware of the power supply unit, the power

 

 

supply unit handle flashes green.

C

Flashing green

When hot-adding a power supply unit (PSU), the power supply unit

 

and turns off

handle flashes green five times at 4 Hz rate and turns off. This

 

 

indicates that the power supply unit is mismatched with the other

 

 

power supply unit (in terms of efficiency, feature set, health status,

 

 

and supported voltage). Replace the power supply unit that has the

 

 

flashing indicator with a power supply unit that matches the capacity

 

 

of the other installed power supply unit.

 

 

NOTE: For AC power supplies, use only PSUs with the Extended

 

 

Power Performance (EPP) label on the back. Mixing PSUs from

 

 

previous generations of servers can result in a PSU mismatch

 

 

condition or failure to power on.

D

Flashing amber

Indicates a problem with the power supply unit.

27

Convention

Power indicator

Condition

 

pattern

 

 

 

 

 

 

CAUTION: When correcting a power supply unit mismatch,

 

 

replace only the power supply unit with the flashing indicator.

 

 

Swapping the opposite power supply unit to make a matched

 

 

pair can result in an error condition and unexpected system

 

 

shutdown. To change from a High Output configuration to a

 

 

Low Output configuration or vice versa, you must power

 

 

down the system.

 

 

CAUTION: AC power supplies support both 220 V and 110 V

 

 

input voltages with the exception of Titanium power supplies,

 

 

which support only 220 V. When two identical power supplies

 

 

receive different input voltages, they can output different

 

 

wattages, and trigger a mismatch.

 

 

CAUTION: If two power supplies are used, they must be of the

 

 

same type and have the same maximum output power.

 

 

CAUTION: Combining AC and DC power supplies is not

 

 

supported and triggers a mismatch.

E

Not lit

Power is not connected.

Figure 15. DC power supply unit status indicator

1.DC power supply unit status indicator

28

Convention

Power indicator

Condition

 

pattern

 

 

 

 

A

Green

The handle/LED indicator lights green indicating that a valid power

 

 

source is connected to the power supply unit and that the power

 

 

supply unit is operational.

B

Flashing green

When hot-adding a power supply unit, power supply unit LED

 

 

flashes green. This indicates that the power supply unit is

 

 

mismatched with the other power supply unit (in terms of

 

 

efficiency, feature set, health status, and supported voltage).

 

 

Replace the power supply unit that has the flashing indicator with a

 

 

power supply unit that matches the capacity of the other installed

 

 

power supply unit.

C

Flashing amber

Indicates a problem with the power supply unit.

 

 

CAUTION: When correcting a power supply unit mismatch,

 

 

replace only the power supply unit with the flashing

 

 

indicator. Swapping the opposite power supply unit to make

 

 

a matched pair can result in an error condition and

 

 

unexpected system shutdown. To change from a High

 

 

Output configuration to a Low Output configuration or vice

 

 

versa, you must power down the system.

 

 

CAUTION: AC power supplies support both 220 V and 110 V

 

 

input voltages with the exception of Titanium power

 

 

supplies, which support only 220 V. When two identical

 

 

power supplies receive different input voltages, they can

 

 

output different wattages, and trigger a mismatch.

 

 

CAUTION: If two power supplies are used, they must be of

 

 

the same type and have the same maximum output power.

 

 

CAUTION: Combining AC and DC power supplies is not

 

 

supported and triggers a mismatch.

D

Not lit

Power is not connected.

Documentation matrix

The documentation matrix provides information on documents that you can refer to for setting up and managing your system.

To...

Refer to...

 

 

Install your system into a rack

Rack documentation included with your rack

 

solution

Set up your system and know the system technical specifications

Install the operating system

Getting Started With Your System that shipped with your system or see dell.com/poweredgemanuals

Operating system documentation at dell.com/ operatingsystemmanuals

29

To...

Refer to...

 

 

Get an overview of the Dell Systems Management

Dell OpenManage Systems Management Overview

offerings

Guide at dell.com/openmanagemanuals

Configure and log in to iDRAC, set up managed

Integrated Dell Remote Access Controller User's

and management system, know the iDRAC

Guide at dell.com/esmmanuals

features and troubleshoot using iDRAC

 

Know about the RACADM subcommands and supported RACADM interfaces

Launch, enable and disable Lifecycle Controller, know the features, use and troubleshoot Lifecycle Controller

RACADM Command Line Reference Guide for iDRAC and CMC at dell.com/esmmanuals

Dell Lifecycle Controller User’s Guide at dell.com/ esmmanuals

Use Lifecycle Controller Remote Services

Dell Lifecycle Controller Remote Services Quick

 

Start Guide at dell.com/esmmanuals

Set up, use, and troubleshoot OpenManage Server Administrator

Install, use and troubleshoot OpenManage Essentials

Know the features of the storage controller cards, deploy the cards, and manage the storage subsystem

Dell OpenManage Server Administrator User’s Guide at dell.com/openmanagemanuals

Dell OpenManage Essentials User’s Guide at dell.com/openmanagemanuals

Storage controller documentation at dell.com/ storagecontrollermanuals

Check the event and error messages generated by the system firmware and agents that monitor system components

Dell Event and Error Messages Reference Guide at dell.com/esmmanuals

Quick Resource Locator

Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan the following image.

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