Dell PowerEdge T410 User Manual

Dell™ PowerEdge™ T410

Systems

Hardware Owner’s

Manual

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Microsoft, Windows, W indows Server , and MS-DOS are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

April 2009 Rev. A00

Contents

1 About Your System . . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators. . . . . . . . . . . . . . . . . .

LCD Panel Features (Optional)

Home Screen

Setup Menu

View Menu

. . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . . . 18

Hard-Drive Status Indicators

Back-Panel Features and Indicators

Guidelines for Connecting External Devices

NIC Indicator Codes

. . . . . . . . . . . . . . . . . . . 23

Power Indicator Codes

Diagnostic Lights (Optional)

LCD Status Messages (Optional)

. . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . 19

. . . . . . . . . . 20

. . . . . . 22

. . . . . . . . . . . . . . . . . 23

. . . . . . . . . . . . . . . 26

. . . . . . . . . . . . 28

Solving Problems Described by LCD Status Messages

Removing LCD Status Messages

System Messages

. . . . . . . . . . . . . . . . . . 41

. . . . . . . . . . 41

. . . . . . . . . . . . . . . . . . . . 42

Warning Messages

. . . . . . . . . . . . . . . . . . . 58

Diagnostics Messages

. . . . . . . . . . . . . . . . . 59

Contents 3

Alert Messages . . . . . . . . . . . . . . . . . . . . . 59

Other Information You May Need

. . . . . . . . . . . . 59

2 Using the System Setup Program and

UEFI Boot Manager

Choosing the System Boot Mode . . . . . . . . . . . . 61

Entering the System Setup Program

Responding to Error Messages

Using the System Setup Program Navigation Keys

System Setup Options

Main Screen

Memory Settings Screen

Processor Settings Screen

SATA Settings Screen

Boot Settings Screen

Integrated Devices Screen

PCI IRQ Assignment Screen

Serial Communication Screen

Embedded Server Management Screen (Optional)

Power Management Screen

System Security Screen

Exit Screen

. . . . . . . . . . . . . . . . . 61

. . . . . . . . . . . 62

. . . . . . . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . . . . 63

. . . . . . . . . . . . . . . . . . . . 63

. . . . . . . . . . . . . . 65

. . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . 67

. . . . . . . . . . . . . . . . 68

. . . . . . . . . . . . . 69

. . . . . . . . . . . . 70

. . . . . . . . . . . 70

. . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . 71

. . . . . . . . . . . . . . 72

. . . . . . . . . . . . . . . . . . . . . 74

4 Contents

Entering the UEFI Boot Manager

Using the UEFI Boot Manager Navigation Keys

. . . . . . . . . . . . . . . . . . . 75

UEFI Boot Manager Screen

UEFI Boot Settings Screen

System Utilities Screen

. . . . . . . . . . . . . . . 76

. . . . . . . . . . . . . 74

. . . . . . . . . . . . . 75

. . . . . . . . . . . . . 76

System and Setup Password Features . . . . . . . . . 76

Using the System Password

Using the Setup Password

. . . . . . . . . . . . 77

. . . . . . . . . . . . . 79

Embedded System Management

. . . . . . . . . . . . 80

Baseboard Management Controller Configuration

Entering the BMC Setup Module

iDRAC Configuration Utility

Entering the iDRAC Configuration Utility

. . . . . . . . . . . . . . . . . . . . . . . 81

. . . . . . . . . . 81

. . . . . . . . . . . . . . . 82

. . . . . . 82

3 Installing System Components . . . . . . . . 83

Recommended Tools. . . . . . . . . . . . . . . . . . . 83

Inside the System

Front Bezel

Removing the Front Bezel

Installing the Front Bezel

Front Bezel Inserts

Removing the Front Bezel Insert

Installing the Front Bezel Insert

. . . . . . . . . . . . . . . . . . . . 83

. . . . . . . . . . . . . . . . . . . . . . . . 85

. . . . . . . . . . . . . 85

. . . . . . . . . . . . . . 86

. . . . . . . . . . . . . . . . . . . . 87

. . . . . . . . . . 87

. . . . . . . . . . 88

EMI Filler

. . . . . . . . . . . . . . . . . . . . . . . . . 88

Removing an EMI Filler

Installing an EMI Filler

. . . . . . . . . . . . . . . 88

. . . . . . . . . . . . . . . 89

Opening and Closing the System

Opening the System

Closing the System

Cooling Shroud

. . . . . . . . . . . . . . . . . . . . . . 92

. . . . . . . . . . . . . . . . 90

. . . . . . . . . . . . . . . . . 91

. . . . . . . . . . . . 90

Contents 5

Removing the Cooling Shroud . . . . . . . . . . . 92

Installing the Cooling Shroud

. . . . . . . . . . . . 93

Hard Drives

. . . . . . . . . . . . . . . . . . . . . . . . 94

Removing a Drive Blank From the Front Bay

Installing a Drive Blank in the Front Bay

Removing a Hot-Swap Hard Drive

Installing a Hot-Swap Hard Drive

Removing a Cabled Hard Drive

Installing a Cabled Hard Drive

. . . . . . . . . . . . . . . . . . . . . . 94

. . . . . . 94

. . . . . . . . . 94

. . . . . . . . . . 96

. . . . . . . . . . . 98

. . . . . . . . . . 100

Optical and Tape Drives . . . . . . . . . . . . . . . . 102

Removing an Optical or a Tape Drive

Installing an Optical or Tape Drive

System Memory

. . . . . . . . . . . . . . . . . . . . 106

. . . . . . . 102

. . . . . . . . 103

General Memory Module Installation Guidelines

Mode-Specific Guidelines

Installing Memory Modules

Removing Memory Modules

Expansion Cards

Expansion Card Installation Guidelines

Installing an Expansion Card

Removing an Expansion Card

. . . . . . . . . . . . . . . . . . . . . 106

. . . . . . . . . . . . 107

. . . . . . . . . . . . 110

. . . . . . . . . . . 113

. . . . . . . . . . . . . . . . . . . . 114

. . . . . . 114

. . . . . . . . . . . 115

. . . . . . . . . . . 118

6 Contents

RAID Battery (Optional)

. . . . . . . . . . . . . . . . 119

Removing the RAID Battery

Installing a RAID Battery

Power Supplies

. . . . . . . . . . . . . . . . . . . . 121

. . . . . . . . . . . . . 120

Removing a Redundant Power Supply

Installing a Redundant Power Supply

Removing a Power Supply Blank

. . . . . . . . . . . . 119

. . . . . . 121

. . . . . . 122

. . . . . . . . . 123

Installing a Power Supply Blank . . . . . . . . . . 123

Removing a Non-Redundant Power Supply

. . . . . . . . . . . . . . . . . . . . 123

Installing a Non-Redundant Power Supply

. . . . . . . . . . . . . . . . . . . . 125

Internal USB Memory Key

. . . . . . . . . . . . . . . 125

Integrated Dell Remote Access Controller 6 (iDRAC6) Express Card (Optional)

Installing an iDRAC6 Express Card

Removing an iDRAC6 Express Card

. . . . . . . . . . . . 127

. . . . . . . . . 127

. . . . . . . . 128

Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional)

. . . . . . . . . . 129

Installing an iDRAC6 Enterprise Card

Removing an iDRAC6 Enterprise Card

VFlash Media (Optional)

Installing a VFlash Media

Removing a VFlash Media

System Fan

. . . . . . . . . . . . . . . . . . . . . . . . 133

Removing the System Fan

Installing the System Fan

Processors

. . . . . . . . . . . . . . . . . . . . . . . . 135

Removing a Processor

Installing a Processor

. . . . . . . . . . . . . . . . . 133

. . . . . . . . . . . . . . 133

. . . . . . . . . . . . . 133

. . . . . . . . . . . . . . 135

. . . . . . . . . . . . . . . 135

. . . . . . . . . . . . . . . 138

. . . . . . . 129

. . . . . . . 132

System Battery

. . . . . . . . . . . . . . . . . . . . . . 139

Replacing the System Battery

Chassis Intrusion Switch

. . . . . . . . . . . . . . . . 141

Removing the Chassis Intrusion Switch

Installing the Chassis Intrusion Switch

. . . . . . . . . . . 139

. . . . . . 141

. . . . . . 142

Contents 7

Control Panel Assembly (Service-Only Procedure)

. . . . . . . . . . . . . . . 142

Removing the Control Panel Assembly

Installing the Control Panel Assembly

. . . . . . 142

. . . . . . 145

SAS Backplane (Service-Only Procedure)

Removing the SAS Backplane

Installing the SAS Backplane

. . . . . . 145

. . . . . . . . . . 145

. . . . . . . . . . . 147

Power Distribution Board (Service-Only Procedure)

Removing the Power Distribution Board

Installing the Power Distribution Board

System Board (Service-Only Procedure)

Removing the System Board

Installing the System Board

. . . . . . . . . . . . . . . 148

. . . . . 148

. . . . . 150

. . . . . . . 150

. . . . . . . . . . . 150

. . . . . . . . . . . . 153

4 Troubleshooting Your System . . . . . . . . 155

Safety First — For You and Your System. . . . . . . . 155

Troubleshooting System Startup Failure

Troubleshooting External Connections . . . . . . . . 155

Troubleshooting the Video Subsystem

. . . . . . . . 155

. . . . . . . . . 156

8 Contents

Troubleshooting a USB Device

. . . . . . . . . . . . 156

Troubleshooting a Serial I/O Device

Troubleshooting a NIC

Troubleshooting a Wet System

. . . . . . . . . . . . . . . . . 157

. . . . . . . . . . . . . 158

Troubleshooting a Damaged System

. . . . . . . . . . 157

. . . . . . . . . . 159

Troubleshooting the System Battery. . . . . . . . . . . 160

Troubleshooting Power Supplies

Troubleshooting System Cooling Problems

Troubleshooting a Fan

. . . . . . . . . . . . . . . . . . 161

Troubleshooting System Memory

Troubleshooting an Internal USB Key

Troubleshooting an Optical Drive

. . . . . . . . . . . . 161

. . . . . . . 161

. . . . . . . . . . . . 162

. . . . . . . . . . 164

. . . . . . . . . . . . 165

Troubleshooting an External Tape Drive . . . . . . . . 166

Troubleshooting a Hard Drive

Troubleshooting a SAS or SAS RAID Controller

Troubleshooting Expansion Cards

Troubleshooting the Processors

. . . . . . . . . . . . . . 167

. . . . 168

. . . . . . . . . . . . 169

. . . . . . . . . . . . . 171

5 Running the System Diagnostics . . . . . . 173

Using Dell™ Diagnostics . . . . . . . . . . . . . . . . 173

Embedded System Diagnostics Features

. . . . . . . . 173

When to Use the Embedded System Diagnostics

. . . . . . . . . . . . . . . . . . . 174

Running the Embedded System Diagnostics

Embedded System Diagnostics Testing Options

. . . . . . . . . . . . . . . . . . . . . 174

. . . . . . 174

Contents 9

Using the Custom Test Options . . . . . . . . . . . . 175

Selecting Devices for Testing

Selecting Diagnostics Options

Viewing Information and Results

. . . . . . . . . . . 175

. . . . . . . . . . 175

. . . . . . . . . 176

6 Jumpers and Connectors. . . . . . . . . . . . 177

System Board Jumpers. . . . . . . . . . . . . . . . . 177

System Board Connectors

SAS Backplane Board Connectors

Power Distribution Board Connectors

. . . . . . . . . . . . . . . 178

. . . . . . . . . . 181

. . . . . . . . . 182

Disabling a Forgotten Password. . . . . . . . . . . . 183

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 185

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 185

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

10 Contents

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keystroke Description

<F2> Enters the System Setup program. See "Using the System Setup

Program and UEFI Boot Manager" on page 61.

<F10> Enters System Services, which opens the Unified Server Configurator.

The Unified Server Configurator allows you to access utilities such as embedded system diagnostics. For more information, see the Unified Server Configurator documentation.

<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager, depending

on the system’s boot configuration. See "Using the System Setup Program and UEFI Boot Manager" on page 61.

<F12> Starts PXE boot.

<Ctrl+E> Enters the Baseboard Management Controller (BMC) or iDRAC

Configuration Utility, which allows access to the system event log (SEL) and configuration of remote access to the system. For more information, see the BMC or iDRAC user documentation.

<Ctrl+C> Enters the SAS Configuration Utility. For more information, see the

SAS adapter documentation.

<Ctrl+R> Enters the PERC configuration utility. For more information, see the

PERC card documentation.

<Ctrl+S> Enters the utility to configure NIC settings for PXE boot. For more

information, see the documentation for your integrated NIC.

About Your System 11

Front-Panel Features and Indicators

NOTE: Depending on the configuration, your system may have an LCD panel or LED

diagnostic indicators. The illustration in this section shows a system with an LCD panel.

Figure 1-1. Front Panel Features and Indicators

Item Indicator, Button, or

Connector

1 Front bezel Covers the system’s front-loading hard

2 USB connectors (2) Connects USB devices to the system.

Icon Description

drives.

The ports are USB 2.0-compliant.

12 About Your System

Item Indicator, Button, or

Connector

3 NMI button Used to troubleshoot software and

4 Power-on indicator,

power button

Icon Description

device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip.

Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.

The power-on indicator lights when the system power is on.

The power button controls the DC power supply output to the system.

NOTE: When powering on the system, the

video monitor can take up to 25 seconds to display an image, depending on the amount of memory installed in the system.

NOTE: On ACPI-compliant operating

systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.

NOTE: To force an ungraceful shutdown,

press and hold the power button for five seconds.

5 System identification

button

6 LCD menu buttons Allows you to navigate the control panel

The identification button on the front panel can be used to locate a particular system. When the button is pushed, the LCD panel on the front flashes blue until the button is pushed again.

LCD menu.

About Your System 13

Item Indicator, Button, or

Connector

7 LED or LCD panel NOTE: Depending on the configuration,

Icon Description

your system may have either an LCD panel or LED diagnostic indicators.

LED panel — The four diagnostic indicator lights display error codes during system startup. See "Diagnostic Lights (Optional)" on page 26.

LCD panel — Provides system ID, status information, and system error messages.

The LCD lights blue during normal system operation. The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text.

NOTE: If the system is connected to AC

power and an error has been detected, the LCD lights amber regardless of whether the system has been powered on.

8 Optical drive

(optional)

One or two optional SATA DVD-ROM or DVD+RW drives.

NOTE: DVD devices are data only.

9 Tape drive

(optional)

10 Front bezel lock Secures the front bezel to the system.

One optional half-height (using one drive bay) or full-height drive (using two drive bays).

14 About Your System

LCD Panel Features (Optional)

The system's LCD panel provides system information and status and error messages to signify when the system is operating correctly or when the system needs attention. See "LCD Status Messages (Optional)" on page 27 for information about specific status codes.

The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition. When the system is in standby mode, the LCD backlight is off and can be turned on by pressing the Select button on the LCD panel. The LCD backlight will remain off if LCD messaging is turned off through the BMC or iDRAC utility, the LCD panel, or other tools.

Figure 1-2. LCD Panel Features

About Your System 15

Item Buttons Description

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item highlighted by the

cursor.

3 Right Moves the cursor forward in one-step

increments.

During message scrolling:

• Press once to increase scrolling speed.

• Press again to stop.

• Press again to return to default scrolling speed.

• Press again to repeat the cycle.

4 System identification Turns the system ID mode on (LCD panel

flashes blue) and off.

Press quickly to toggle the system ID on and off. If the system hangs during POST, press and hold the system ID button for more than five seconds to enter BIOS Progress mode.

Home Screen

The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors present. When the system is in standby mode, the LCD backlight will turn off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.

To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is displayed, and then select the Home icon.

From the Home screen, press the Select button to enter the main menu. See the following tables for information on the Setup and View submenus.

16 About Your System

Setup Menu

NOTE: When you select an option in the Setup menu, you must confirm the option

before proceeding to the next action.

Option Description

BMC or DRAC

NOTE: If an iDRAC6 Express

card is installed on the system, the BMC option is replaced by DRAC.

Set error Select SEL to display LCD error messages in a format

Set home Select the default information to be displayed on the

Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available.

that matches the IPMI description in the SEL. This can be useful when trying to match an LCD message with an SEL entry.

Select Simple to display LCD error messages in a simplified user-friendly description. See "LCD Status Messages (Optional)" on page 27 for a list of messages in this format.

LCD Home screen. See "View Menu" on page 18 to see the options and option items that can be selected to display by default on the Home screen.

About Your System 17

View Menu

Option Description

BMC IP or DRAC IP

NOTE: If an iDRAC6 Express

card is installed on the system, the BMC IP option is replaced by DRAC IP.

MAC Displays the MAC addresses for DRAC, iSCSIn, or

Name Displays the name of the Host, Model, or User String

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or

Temperature Displays the temperature of the system in Celsius or

Displays the IPv4 or IPv6 addresses for the iDRAC6. Addresses include DNS (Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).

NOTE: BMC IP supports only IPv4 addresses.

NETn.

NOTE: If the iDRAC Express card is not installed on the

system, the MAC option displays the MAC addresses for BMC, iSCSIn or NETn.

for the system.

Watts. The display format can be configured in the Set home submenu of the Setup menu. See "Setup Menu" on page 17.

Fahrenheit. The display format can be configured in the Set home submenu of the Setup menu. See "Setup Menu" on page 17.

18 About Your System

Hard-Drive Status Indicators

Figure 1-3. Hard-Drive Indicators

1 drive-activity indicator (green) 2 drive-status indicator (green and

Drive-Status Indicator Pattern (RAID Only) Condition

Blinks green two times per second Identify drive/preparing for removal

Off Drive ready for insertion or removal

amber)

NOTE: The drive status indicator remains

off until all hard drives are initialized after system power is applied. Drives are not ready for insertion or removal during this time.

Blinks green, amber, and off Drive predicted failure

About Your System 19

Drive-Status Indicator Pattern (RAID Only) Condition

Blinks amber four times per second Drive failed

Blinks green slowly Drive rebuilding

Steady green Drive online

Blinks green three seconds, amber three seconds, and off six seconds.

Rebuild aborted

Back-Panel Features and Indicators

Figure 1-4. Back-Panel Features and Indicators

20 About Your System

Item Indicator, Button, or

Connector

1 PCIe expansion card

slots (5)

2 Ethernet connectors

(2)

3 video connector Connects a VGA display to the system.

Icon Description

Connects up to five PCI Express expansion cards.

Supports two full-height, full-length (30.99-cm [12.2-in]) cards.

Supports three full-height, half-length, cards.

Slot 1: PCIe x8 (x4 routing, Gen 2), half-length

Slot 2: PCIe x8 (x4 routing, Gen 2), full-length

Slot 3: PCIe x8 (x4 routing, Gen 1), full-length

Slot 4: PCIe x8 (x4 routing, Gen 2), half-length

Slot 5: PCIe x16 (x8 routing, Gen 2), half-length

Integrated 10/100/1000 NIC connectors.

4 serial connector Connects a serial device to the system.

5 USB connectors (4) Connects USB devices to the system.

The ports are USB 2.0-compliant.

6 iDRAC6 Enterprise

port (optional)

7 VFlash media slot

(optional)

Dedicated management port for the optional iDRAC6 Enterprise card.

Connects an external SD memory card for the optional iDRAC6 Enterprise card.

About Your System 21

Item Indicator, Button, or

Connector

8 power supplies (2) Depending on your configuration, your

Icon Description

system may have a redundant power supply or a non-redundant power supply.

NOTE: The figure shows a system with a

redundant power supply.

Redundant power supply — 580 W

Non-redundant power supply — 525 W

9 security cable slot Connects a cable lock to the system.

Guidelines for Connecting External Devices

• Turn off power to the system and external devices before attaching a new external device. Turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise).

• Ensure that the appropriate driver for the attached device has been installed on the system.

• If necessary to enable ports on your system, use the System Setup program. S

ee "Using the System Setup Program and UEFI Boot Manager

page 61

" on

22 About Your System

NIC Indicator Codes

Figure 1-5. NIC Indicator Codes

1 link indicator 2 activity indicator

Indicator Indicator Code

Link and activity indicators are off

Link indicator is green The NIC is connected to a valid network link at 1000

Link indicator is amber The NIC is connected to a valid network link at 10/100

Activity indicator is green blinking

The NIC is not connected to the network.

Mbps.

Network data is being sent or received.

Power Indicator Codes

An LED indicator on the power button provides information on system power status.

The power supplies have indicators that show whether power is present or whether a power fault has occurred.

• Not lit — AC power is not connected.

• Green — In standby mode, a green light indicates that a valid AC source is connected to the power supply and that the power supply is operational. When the system is on, a green light also indicates that the power supply is providing DC power to the system.

About Your System 23

• Amber — Indicates a problem with the power supply.

• Alternating green and amber — When hot-adding a power supply, this indicates that the power supply is mismatched with the other power supply (a high output power supply and an energy smart power supply are installed in the same system). Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed power supply.

CAUTION: When correcting a power supply mismatch, replace only the power

supply with the flashing indicator. Swapping the opposite power supply to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to an Energy Smart configuration or vice versa, you must power down the system.

Figure 1-6. Redundant Power Supply Status Indicator

1 power supply status

A non-redundant power supply has an LED indicator that shows whether power is present or whether a power fault has occurred.

24 About Your System

Figure 1-7. Non-Redundant Power Supply Status Indicator

1 power supply test switch 2 power supply status

• Not lit — AC power is not connected.

About Your System 25

Diagnostic Lights (Optional)

The four diagnostic indicator lights on the system front panel display error codes during system startup. Table 1-5 lists the causes and possible corrective actions associated with these codes. A highlighted circle indicates the light is on; a non-highlighted circle indicates the light is off.

NOTE: The diagnostic LEDs are not present when the system is equipped with an

LCD display.

Table 1-1. Diagnostic Indicator Code

Code Causes Corrective Action

The system is in a normal off condition or a possible pre-BIOS failure has occurred.

The diagnostic lights are not lit after the system successfully boots to the operating system.

The system is in a normal operating condition after POST.

BIOS checksum failure detected; system is in recovery mode.

Possible processor failure. See "Troubleshooting the

Plug the system into a working electrical outlet and press the power button.

Information only.

See "Getting Help" on page 185.

Processors" on page 171.

Memory failure. See "Troubleshooting System

Possible expansion card failure.

Possible video failure. See "Getting Help" on page 185.

26 About Your System

Memory" on page 162.

See "Troubleshooting Expansion Cards" on page 169.

Table 1-1. Diagnostic Indicator Code (continued)

Code Causes Corrective Action

Hard drive failure. Ensure that the diskette drive and

hard drive are properly connected. See Hard Drives for information on the drives installed in your system.

Possible USB failure. See "Troubleshooting a USB

Device" on page 156.

No memory modules detected.

System board failure. See "Getting Help" on page 185.

Memory configuration error.

Possible system board resource and/or system board hardware failure.

Possible system resource configuration error.

Other failure. Ensure that the diskette drive,

See "Troubleshooting System Memory" on page 162.

See "Getting Help" on page 185.

optical drive, and hard drives are properly connected. See "Troubleshooting Your System" on page 155 for the appropriate drive installed in your system. If the problem persists, see "Getting Help" on page 185.

About Your System 27

LCD Status Messages (Optional)

The LCD messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

NOTE: If your system fails to boot, press the System ID button for at least five

seconds until an error code appears on the LCD. Record the code, then see "Getting Help" on page 185.

Table 1-2. LCD Status Messages

Code Text Causes Corrective Actions

N/A SYSTEM NAME

E1000 Failsafe

voltage error. Contact support.

E1114 Ambient Temp

exceeds allowed range.

A 62-character string that can be defined by the user in the System Setup program.

SYSTEM NAME

The displays under the following conditions:

• The system is powered on.

• The power is off and active errors are displayed.

Check the system event log for critical failure events.

Ambient temperature has a reached a point outside of the allowed range.

This message is for information only.

You can change the system ID and name in the System Setup program. See "Entering the System Setup Program" on page 62.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 185.

See "Troubleshooting System Cooling Problems" on page 161.

28 About Your System

Table 1-2. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1116 Memory

disabled, temp above range. Power cycle AC.

E1210 Motherboard

battery failure. Check battery.

E1211 RAID

Controller battery failure. Check battery.

E1216 3.3V Regulator

failure. Reseat PCIe cards.

E1229 CPU # VCORE

Regulator failure. Reseat CPU.

Memory has exceeded allowable temperature and has been disabled to prevent damage to the components.

CMOS battery is missing or the voltage is outside of the allowable range.

RAID battery is either missing, bad, or unable to recharge due to thermal issues.

3.3V voltage regulator has failed.

Specified processor VCORE voltage regulator has failed.

Remove AC power to the system for 10 seconds and restart the system.

See "Troubleshooting System Cooling Problems" on page 161. If the problem persists, see "Getting Help" on page 185.

See "Troubleshooting the System Battery" on page 160.

Reseat the RAID battery connector. See "Installing a RAID Battery" on page 120, and "Troubleshooting System Cooling Problems" on page 161.

Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 169.

Reseat the processor(s). See "Troubleshooting the Processors" on page 171.

If the problem persists, see "Getting Help" on page 185.

About Your System 29

Table 1-2. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E122A CPU # VTT

Regulator failure. Reseat CPU.

E122C CPU Power

Fault. Power cycle AC.

E122D Memory

Regulator # Failed. Reseat DIMMs.

E122E On-board

regulator failed. Call support.

E1310 Fan ## RPM

exceeding range. Check fan.

E1311 Fan module ##

RPM exceeding range. Check fan.

E1313 Fan redundancy

lost. Check fans.

Specified processor VTT voltage regulator has failed.

A power fault was detected when powering up the processor(s).

One of the memory regulators has failed..

One of the on-board voltage regulators failed.

RPM of the specified fan is outside of the intended operating range.

RPM of the specified fan in a specified module is outside of intended operating range.

The system is no longer fan redundant. Another fan failure would put the system at risk of overheating.

Reseat the processor(s). See "Troubleshooting the Processors" on page 171.

If the problem persists, see "Getting Help" on page 185.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 185.

Reseat the memory modules. See "Troubleshooting System Memory" on page 162.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 185.

See "Troubleshooting System Cooling Problems" on page 161.

Check LCD for additional scrolling messages. See "Troubleshooting a Fan" on page 161.

30 About Your System

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