Page 1
Dell™ PowerEdge™ T410
Systems
Hardware Owner’s
Manual
Page 2
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;
Microsoft, Windows, W indows Server , and MS-DOS are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
April 2009 Rev. A00
Page 3
Contents
1 About Your System . . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators. . . . . . . . . . . . . . . . . .
LCD Panel Features (Optional)
Home Screen
Setup Menu
View Menu
. . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . 17
. . . . . . . . . . . . . . . . . . . . . 18
Hard-Drive Status Indicators
Back-Panel Features and Indicators
Guidelines for Connecting External Devices
NIC Indicator Codes
. . . . . . . . . . . . . . . . . . . 23
Power Indicator Codes
Diagnostic Lights (Optional)
LCD Status Messages (Optional)
. . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . 19
. . . . . . . . . . 20
. . . . . . 22
. . . . . . . . . . . . . . . . . 23
. . . . . . . . . . . . . . . 26
. . . . . . . . . . . . 28
Solving Problems Described by LCD
Status Messages
Removing LCD Status Messages
System Messages
. . . . . . . . . . . . . . . . . . 41
. . . . . . . . . . 41
. . . . . . . . . . . . . . . . . . . . 42
12
Warning Messages
. . . . . . . . . . . . . . . . . . . 58
Diagnostics Messages
. . . . . . . . . . . . . . . . . 59
Contents 3
Page 4
Alert Messages . . . . . . . . . . . . . . . . . . . . . 59
Other Information You May Need
. . . . . . . . . . . . 59
2 Using the System Setup Program and
UEFI Boot Manager
Choosing the System Boot Mode . . . . . . . . . . . . 61
Entering the System Setup Program
Responding to Error Messages
Using the System Setup Program
Navigation Keys
System Setup Options
Main Screen
Memory Settings Screen
Processor Settings Screen
SATA Settings Screen
Boot Settings Screen
Integrated Devices Screen
PCI IRQ Assignment Screen
Serial Communication Screen
Embedded Server Management
Screen (Optional)
Power Management Screen
System Security Screen
Exit Screen
. . . . . . . . . . . . . . . . . 61
. . . . . . . . . . . 62
. . . . . . . . . . . 62
. . . . . . . . . . . . . . . . . . . 62
. . . . . . . . . . . . . . . . . . 63
. . . . . . . . . . . . . . . . . . . . 63
. . . . . . . . . . . . . . 65
. . . . . . . . . . . . . 66
. . . . . . . . . . . . . . . . 67
. . . . . . . . . . . . . . . . 68
. . . . . . . . . . . . . 69
. . . . . . . . . . . . 70
. . . . . . . . . . . 70
. . . . . . . . . . . . . . . . . . 71
. . . . . . . . . . . . 71
. . . . . . . . . . . . . . 72
. . . . . . . . . . . . . . . . . . . . . 74
4 Contents
Entering the UEFI Boot Manager
Using the UEFI Boot Manager
Navigation Keys
. . . . . . . . . . . . . . . . . . . 75
UEFI Boot Manager Screen
UEFI Boot Settings Screen
System Utilities Screen
. . . . . . . . . . . . . . . 76
. . . . . . . . . . . . . 74
. . . . . . . . . . . . . 75
. . . . . . . . . . . . . 76
Page 5
System and Setup Password Features . . . . . . . . . 76
Using the System Password
Using the Setup Password
. . . . . . . . . . . . 77
. . . . . . . . . . . . . 79
Embedded System Management
. . . . . . . . . . . . 80
Baseboard Management Controller
Configuration
Entering the BMC Setup Module
iDRAC Configuration Utility
Entering the iDRAC Configuration Utility
. . . . . . . . . . . . . . . . . . . . . . . 81
. . . . . . . . . . 81
. . . . . . . . . . . . . . . 82
. . . . . . 82
3 Installing System Components . . . . . . . . 83
Recommended Tools. . . . . . . . . . . . . . . . . . . 83
Inside the System
Front Bezel
Removing the Front Bezel
Installing the Front Bezel
Front Bezel Inserts
Removing the Front Bezel Insert
Installing the Front Bezel Insert
. . . . . . . . . . . . . . . . . . . . 83
. . . . . . . . . . . . . . . . . . . . . . . . 85
. . . . . . . . . . . . . 85
. . . . . . . . . . . . . . 86
. . . . . . . . . . . . . . . . . . . . 87
. . . . . . . . . . 87
. . . . . . . . . . 88
EMI Filler
. . . . . . . . . . . . . . . . . . . . . . . . . 88
Removing an EMI Filler
Installing an EMI Filler
. . . . . . . . . . . . . . . 88
. . . . . . . . . . . . . . . 89
Opening and Closing the System
Opening the System
Closing the System
Cooling Shroud
. . . . . . . . . . . . . . . . . . . . . . 92
. . . . . . . . . . . . . . . . 90
. . . . . . . . . . . . . . . . . 91
. . . . . . . . . . . . 90
Contents 5
Page 6
Removing the Cooling Shroud . . . . . . . . . . . 92
Installing the Cooling Shroud
. . . . . . . . . . . . 93
Hard Drives
. . . . . . . . . . . . . . . . . . . . . . . . 94
Removing a Drive Blank From the
Front Bay
Installing a Drive Blank in the Front Bay
Removing a Hot-Swap Hard Drive
Installing a Hot-Swap Hard Drive
Removing a Cabled Hard Drive
Installing a Cabled Hard Drive
. . . . . . . . . . . . . . . . . . . . . . 94
. . . . . . 94
. . . . . . . . . 94
. . . . . . . . . . 96
. . . . . . . . . . . 98
. . . . . . . . . . 100
Optical and Tape Drives . . . . . . . . . . . . . . . . 102
Removing an Optical or a Tape Drive
Installing an Optical or Tape Drive
System Memory
. . . . . . . . . . . . . . . . . . . . 106
. . . . . . . 102
. . . . . . . . 103
General Memory Module Installation
Guidelines
Mode-Specific Guidelines
Installing Memory Modules
Removing Memory Modules
Expansion Cards
Expansion Card Installation Guidelines
Installing an Expansion Card
Removing an Expansion Card
. . . . . . . . . . . . . . . . . . . . . 106
. . . . . . . . . . . . 107
. . . . . . . . . . . . 110
. . . . . . . . . . . 113
. . . . . . . . . . . . . . . . . . . . 114
. . . . . . 114
. . . . . . . . . . . 115
. . . . . . . . . . . 118
6 Contents
RAID Battery (Optional)
. . . . . . . . . . . . . . . . 119
Removing the RAID Battery
Installing a RAID Battery
Power Supplies
. . . . . . . . . . . . . . . . . . . . 121
. . . . . . . . . . . . . 120
Removing a Redundant Power Supply
Installing a Redundant Power Supply
Removing a Power Supply Blank
. . . . . . . . . . . . 119
. . . . . . 121
. . . . . . 122
. . . . . . . . . 123
Page 7
Installing a Power Supply Blank . . . . . . . . . . 123
Removing a Non-Redundant
Power Supply
. . . . . . . . . . . . . . . . . . . . 123
Installing a Non-Redundant
Power Supply
. . . . . . . . . . . . . . . . . . . . 125
Internal USB Memory Key
. . . . . . . . . . . . . . . 125
Integrated Dell Remote Access Controller 6
(iDRAC6) Express Card (Optional)
Installing an iDRAC6 Express Card
Removing an iDRAC6 Express Card
. . . . . . . . . . . . 127
. . . . . . . . . 127
. . . . . . . . 128
Integrated Dell Remote Access Controller 6
(iDRAC6) Enterprise Card (Optional)
. . . . . . . . . . 129
Installing an iDRAC6 Enterprise Card
Removing an iDRAC6 Enterprise Card
VFlash Media (Optional)
Installing a VFlash Media
Removing a VFlash Media
System Fan
. . . . . . . . . . . . . . . . . . . . . . . . 133
Removing the System Fan
Installing the System Fan
Processors
. . . . . . . . . . . . . . . . . . . . . . . . 135
Removing a Processor
Installing a Processor
. . . . . . . . . . . . . . . . . 133
. . . . . . . . . . . . . . 133
. . . . . . . . . . . . . 133
. . . . . . . . . . . . . 133
. . . . . . . . . . . . . . 135
. . . . . . . . . . . . . . . 135
. . . . . . . . . . . . . . . 138
. . . . . . . 129
. . . . . . . 132
System Battery
. . . . . . . . . . . . . . . . . . . . . . 139
Replacing the System Battery
Chassis Intrusion Switch
. . . . . . . . . . . . . . . . 141
Removing the Chassis Intrusion Switch
Installing the Chassis Intrusion Switch
. . . . . . . . . . . 139
. . . . . . 141
. . . . . . 142
Contents 7
Page 8
Control Panel Assembly
(Service-Only Procedure)
. . . . . . . . . . . . . . . 142
Removing the Control Panel Assembly
Installing the Control Panel Assembly
. . . . . . 142
. . . . . . 145
SAS Backplane (Service-Only Procedure)
Removing the SAS Backplane
Installing the SAS Backplane
. . . . . . 145
. . . . . . . . . . 145
. . . . . . . . . . . 147
Power Distribution Board
(Service-Only Procedure)
Removing the Power Distribution Board
Installing the Power Distribution Board
System Board (Service-Only Procedure)
Removing the System Board
Installing the System Board
. . . . . . . . . . . . . . . 148
. . . . . 148
. . . . . 150
. . . . . . . 150
. . . . . . . . . . . 150
. . . . . . . . . . . . 153
4 Troubleshooting Your System . . . . . . . . 155
Safety First — For You and Your System. . . . . . . . 155
Troubleshooting System Startup Failure
Troubleshooting External Connections . . . . . . . . 155
Troubleshooting the Video Subsystem
. . . . . . . . 155
. . . . . . . . . 156
8 Contents
Troubleshooting a USB Device
. . . . . . . . . . . . 156
Troubleshooting a Serial I/O Device
Troubleshooting a NIC
Troubleshooting a Wet System
. . . . . . . . . . . . . . . . . 157
. . . . . . . . . . . . . 158
Troubleshooting a Damaged System
. . . . . . . . . . 157
. . . . . . . . . . 159
Page 9
Troubleshooting the System Battery. . . . . . . . . . . 160
Troubleshooting Power Supplies
Troubleshooting System Cooling Problems
Troubleshooting a Fan
. . . . . . . . . . . . . . . . . . 161
Troubleshooting System Memory
Troubleshooting an Internal USB Key
Troubleshooting an Optical Drive
. . . . . . . . . . . . 161
. . . . . . . 161
. . . . . . . . . . . . 162
. . . . . . . . . . 164
. . . . . . . . . . . . 165
Troubleshooting an External Tape Drive . . . . . . . . 166
Troubleshooting a Hard Drive
Troubleshooting a SAS or SAS RAID Controller
Troubleshooting Expansion Cards
Troubleshooting the Processors
. . . . . . . . . . . . . . 167
. . . . 168
. . . . . . . . . . . . 169
. . . . . . . . . . . . . 171
5 Running the System Diagnostics . . . . . . 173
Using Dell™ Diagnostics . . . . . . . . . . . . . . . . 173
Embedded System Diagnostics Features
. . . . . . . . 173
When to Use the Embedded
System Diagnostics
. . . . . . . . . . . . . . . . . . . 174
Running the Embedded System Diagnostics
Embedded System Diagnostics
Testing Options
. . . . . . . . . . . . . . . . . . . . . 174
. . . . . . 174
Contents 9
Page 10
Using the Custom Test Options . . . . . . . . . . . . 175
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
. . . . . . . . . . . 175
. . . . . . . . . . 175
. . . . . . . . . 176
6 Jumpers and Connectors. . . . . . . . . . . . 177
System Board Jumpers. . . . . . . . . . . . . . . . . 177
System Board Connectors
SAS Backplane Board Connectors
Power Distribution Board Connectors
. . . . . . . . . . . . . . . 178
. . . . . . . . . . 181
. . . . . . . . . 182
Disabling a Forgotten Password. . . . . . . . . . . . 183
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 185
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 185
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
10 Contents
Page 11
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager" on page 61.
<F10> Enters System Services, which opens the Unified Server Configurator.
The Unified Server Configurator allows you to access utilities such as
embedded system diagnostics. For more information, see the Unified
Server Configurator documentation.
<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager, depending
on the system’s boot configuration. See "Using the System Setup
Program and UEFI Boot Manager" on page 61.
<F12> Starts PXE boot.
<Ctrl+E> Enters the Baseboard Management Controller (BMC) or iDRAC
Configuration Utility, which allows access to the system event log
(SEL) and configuration of remote access to the system. For more
information, see the BMC or iDRAC user documentation.
<Ctrl+C> Enters the SAS Configuration Utility. For more information, see the
SAS adapter documentation.
<Ctrl+R> Enters the PERC configuration utility. For more information, see the
PERC card documentation.
<Ctrl+S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC.
About Your System 11
Page 12
Front-Panel Features and Indicators
1
2
3
4
6
8
9
10
7
5
NOTE: Depending on the configuration, your system may have an LCD panel or LED
diagnostic indicators. The illustration in this section shows a system with an LCD
panel.
Figure 1-1. Front Panel Features and Indicators
Item Indicator, Button, or
Connector
1 Front bezel Covers the system’s front-loading hard
2 USB connectors (2) Connects USB devices to the system.
Icon Description
drives.
The ports are USB 2.0-compliant.
12 About Your System
Page 13
Item Indicator, Button, or
Connector
3 NMI button Used to troubleshoot software and
4 Power-on indicator,
power button
Icon Description
device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.
Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.
The power-on indicator lights when the
system power is on.
The power button controls the DC
power supply output to the system.
NOTE: When powering on the system, the
video monitor can take up to 25 seconds
to display an image, depending on the
amount of memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for five
seconds.
5 System identification
button
6 LCD menu buttons Allows you to navigate the control panel
The identification button on the front
panel can be used to locate a particular
system. When the button is pushed, the
LCD panel on the front flashes blue
until the button is pushed again.
LCD menu.
About Your System 13
Page 14
Item Indicator, Button, or
Connector
7 LED or LCD panel NOTE: Depending on the configuration,
Icon Description
your system may have either an LCD panel
or LED diagnostic indicators.
LED panel — The four diagnostic
indicator lights display error codes
during system startup. See "Diagnostic
Lights (Optional)" on page 26.
LCD panel — Provides system ID,
status information, and system error
messages.
The LCD lights blue during normal
system operation. The LCD lights
amber when the system needs attention,
and the LCD panel displays an error
code followed by descriptive text.
NOTE: If the system is connected to AC
power and an error has been detected,
the LCD lights amber regardless of
whether the system has been powered
on.
8 Optical drive
(optional)
One or two optional SATA DVD-ROM
or DVD+RW drives.
NOTE: DVD devices are data only.
9 Tape drive
(optional)
10 Front bezel lock Secures the front bezel to the system.
One optional half-height (using one
drive bay) or full-height drive (using two
drive bays).
14 About Your System
Page 15
LCD Panel Features (Optional)
2
1
3
4
The system's LCD panel provides system information and status and error
messages to signify when the system is operating correctly or when the system
needs attention. See "LCD Status Messages (Optional)" on page 27 for
information about specific status codes.
The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight is off and can be turned on by pressing the Select button
on the LCD panel. The LCD backlight will remain off if LCD messaging is
turned off through the BMC or iDRAC utility, the LCD panel, or other tools.
Figure 1-2. LCD Panel Features
About Your System 15
Page 16
Item Buttons Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the
cursor.
3 Right Moves the cursor forward in one-step
increments.
During message scrolling:
• Press once to increase scrolling speed.
• Press again to stop.
• Press again to return to default scrolling
speed.
• Press again to repeat the cycle.
4 System identification Turns the system ID mode on (LCD panel
flashes blue) and off.
Press quickly to toggle the system ID on and
off. If the system hangs during POST, press and
hold the system ID button for more than five
seconds to enter BIOS Progress mode.
Home Screen
The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby mode, the
LCD backlight will turn off after five minutes of inactivity if there are no
error messages. Press one of the three navigation buttons (Select, Left, or
Right) to view the Home screen.
To navigate to the Home screen from another menu, continue to select the
up arrow until the Home icon is displayed, and then select the Home
icon.
From the Home screen, press the Select button to enter the main menu. See
the following tables for information on the Setup and View submenus.
16 About Your System
Page 17
Setup Menu
NOTE: When you select an option in the Setup menu, you must confirm the option
before proceeding to the next action.
Option Description
BMC or DRAC
NOTE: If an iDRAC6 Express
card is installed on the
system, the BMC option is
replaced by DRAC.
Set error Select SEL to display LCD error messages in a format
Set home Select the default information to be displayed on the
Select DHCP or Static IP to configure the network
mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS
to enable DNS and to view domain addresses. Two
separate DNS entries are available.
that matches the IPMI description in the SEL. This can
be useful when trying to match an LCD message with
an SEL entry.
Select Simple to display LCD error messages in a
simplified user-friendly description. See "LCD Status
Messages (Optional)" on page 27 for a list of messages
in this format.
LCD Home screen. See "View Menu" on page 18 to see
the options and option items that can be selected to
display by default on the Home screen.
About Your System 17
Page 18
View Menu
Option Description
BMC IP or DRAC IP
NOTE: If an iDRAC6 Express
card is installed on the
system, the BMC IP option is
replaced by DRAC IP.
MAC Displays the MAC addresses for DRAC, iSCSIn, or
Name Displays the name of the Host, Model, or User String
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or
Temperature Displays the temperature of the system in Celsius or
Displays the IPv4 or IPv6 addresses for the iDRAC6.
Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).
NOTE: BMC IP supports only IPv4 addresses.
NETn.
NOTE: If the iDRAC Express card is not installed on the
system, the MAC option displays the MAC addresses for
BMC, iSCSIn or NETn.
for the system.
Watts. The display format can be configured in the Set
home submenu of the Setup menu. See "Setup Menu"
on page 17.
Fahrenheit. The display format can be configured in the
Set home submenu of the Setup menu. See "Setup
Menu" on page 17.
18 About Your System
Page 19
Hard-Drive Status Indicators
1
2
Figure 1-3. Hard-Drive Indicators
1 drive-activity indicator (green) 2 drive-status indicator (green and
Drive-Status Indicator Pattern (RAID Only) Condition
Blinks green two times per second Identify drive/preparing for removal
Off Drive ready for insertion or removal
amber)
NOTE: The drive status indicator remains
off until all hard drives are initialized after
system power is applied. Drives are not
ready for insertion or removal during this
time.
Blinks green, amber, and off Drive predicted failure
About Your System 19
Page 20
Drive-Status Indicator Pattern (RAID Only) Condition
5
6
4
3
1
7
8
2
9
Blinks amber four times per second Drive failed
Blinks green slowly Drive rebuilding
Steady green Drive online
Blinks green three seconds, amber three
seconds, and off six seconds.
Rebuild aborted
Back-Panel Features and Indicators
Figure 1-4. Back-Panel Features and Indicators
20 About Your System
Page 21
Item Indicator, Button, or
Connector
1 PCIe expansion card
slots (5)
2 Ethernet connectors
(2)
3 video connector Connects a VGA display to the system.
Icon Description
Connects up to five PCI Express
expansion cards.
Supports two full-height, full-length
(30.99-cm [12.2-in]) cards.
Supports three full-height, half-length,
cards.
Slot 1: PCIe x8 (x4 routing, Gen 2),
half-length
Slot 2: PCIe x8 (x4 routing, Gen 2),
full-length
Slot 3: PCIe x8 (x4 routing, Gen 1),
full-length
Slot 4: PCIe x8 (x4 routing, Gen 2),
half-length
Slot 5: PCIe x16 (x8 routing, Gen 2),
half-length
Integrated 10/100/1000 NIC connectors.
4 serial connector Connects a serial device to the system.
5 USB connectors (4) Connects USB devices to the system.
The ports are USB 2.0-compliant.
6 iDRAC6 Enterprise
port (optional)
7 VFlash media slot
(optional)
Dedicated management port for the
optional iDRAC6 Enterprise card.
Connects an external SD memory card
for the optional iDRAC6 Enterprise
card.
About Your System 21
Page 22
Item Indicator, Button, or
Connector
8 power supplies (2) Depending on your configuration, your
Icon Description
system may have a redundant power
supply or a non-redundant power supply.
NOTE: The figure shows a system with a
redundant power supply.
Redundant power supply — 580 W
Non-redundant power supply — 525 W
9 security cable slot Connects a cable lock to the system.
Guidelines for Connecting External Devices
• Turn off power to the system and external devices before attaching a new
external device. Turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).
• Ensure that the appropriate driver for the attached device has been
installed on the system.
• If necessary to enable ports on your system, use the System Setup program.
S
ee "Using the System Setup Program and UEFI Boot Manager
page 61
.
" on
22 About Your System
Page 23
NIC Indicator Codes
1
2
Figure 1-5. NIC Indicator Codes
1 link indicator 2 activity indicator
Indicator Indicator Code
Link and activity
indicators are off
Link indicator is green The NIC is connected to a valid network link at 1000
Link indicator is amber The NIC is connected to a valid network link at 10/100
Activity indicator is green
blinking
The NIC is not connected to the network.
Mbps.
Mbps.
Network data is being sent or received.
Power Indicator Codes
An LED indicator on the power button provides information on system power
status.
The power supplies have indicators that show whether power is present or
whether a power fault has occurred.
• Not lit — AC power is not connected.
• Green — In standby mode, a green light indicates that a valid AC source is
connected to the power supply and that the power supply is operational.
When the system is on, a green light also indicates that the power supply is
providing DC power to the system.
About Your System 23
Page 24
• Amber — Indicates a problem with the power supply.
1
• Alternating green and amber — When hot-adding a power supply, this
indicates that the power supply is mismatched with the other power
supply (a high output power supply and an energy smart power supply are
installed in the same system). Replace the power supply that has the
flashing indicator with a power supply that matches the capacity of the
other installed power supply.
CAUTION: When correcting a power supply mismatch, replace only the power
supply with the flashing indicator. Swapping the opposite power supply to make a
matched pair can result in an error condition and unexpected system shutdown.
To change from a High Output configuration to an Energy Smart configuration or
vice versa, you must power down the system.
Figure 1-6. Redundant Power Supply Status Indicator
1 power supply status
A non-redundant power supply has an LED indicator that shows whether
power is present or whether a power fault has occurred.
24 About Your System
Page 25
Figure 1-7. Non-Redundant Power Supply Status Indicator
1
2
1 power supply test switch 2 power supply status
• Not lit — AC power is not connected.
• Green — In standby mode, a green light indicates that a valid AC source is
connected to the power supply and that the power supply is operational.
When the system is on, a green light also indicates that the power supply is
providing DC power to the system.
About Your System 25
Page 26
Diagnostic Lights (Optional)
The four diagnostic indicator lights on the system front panel display error
codes during system startup. Table 1-5 lists the causes and possible corrective
actions associated with these codes. A highlighted circle indicates the light is
on; a non-highlighted circle indicates the light is off.
NOTE: The diagnostic LEDs are not present when the system is equipped with an
LCD display.
Table 1-1. Diagnostic Indicator Code
Code Causes Corrective Action
The system is in a normal
off condition or a possible
pre-BIOS failure has
occurred.
The diagnostic lights are
not lit after the system
successfully boots to the
operating system.
The system is in a normal
operating condition after
POST.
BIOS checksum failure
detected; system is in
recovery mode.
Possible processor failure. See "Troubleshooting the
Plug the system into a working
electrical outlet and press the
power button.
Information only.
See "Getting Help" on page 185.
Processors" on page 171.
Memory failure. See "Troubleshooting System
Possible expansion card
failure.
Possible video failure. See "Getting Help" on page 185.
26 About Your System
Memory" on page 162.
See "Troubleshooting Expansion
Cards" on page 169.
Page 27
Table 1-1. Diagnostic Indicator Code (continued)
Code Causes Corrective Action
Hard drive failure. Ensure that the diskette drive and
hard drive are properly connected.
See Hard Drives for information
on the drives installed in your
system.
Possible USB failure. See "Troubleshooting a USB
Device" on page 156.
No memory modules
detected.
System board failure. See "Getting Help" on page 185.
Memory configuration
error.
Possible system board
resource and/or system
board hardware failure.
Possible system resource
configuration error.
Other failure. Ensure that the diskette drive,
See "Troubleshooting System
Memory" on page 162.
See "Troubleshooting System
Memory" on page 162.
See "Getting Help" on page 185.
See "Getting Help" on page 185.
optical drive, and hard drives are
properly connected. See
"Troubleshooting Your System" on
page 155 for the appropriate drive
installed in your system. If the
problem persists, see "Getting
Help" on page 185.
About Your System 27
Page 28
LCD Status Messages (Optional)
The LCD messages refer to events recorded in the System Event Log (SEL).
For information on the SEL and configuring system management settings,
see the systems management software documentation.
NOTE: If your system fails to boot, press the System ID button for at least five
seconds until an error code appears on the LCD. Record the code, then see "Getting
Help" on page 185.
Table 1-2. LCD Status Messages
Code Text Causes Corrective Actions
N/A SYSTEM NAME
E1000 Failsafe
voltage error.
Contact
support.
E1114 Ambient Temp
exceeds
allowed range.
A 62-character string that
can be defined by the user
in the System Setup
program.
SYSTEM NAME
The
displays under the
following conditions:
• The system is powered
on.
• The power is off and
active errors are
displayed.
Check the system event
log for critical failure
events.
Ambient temperature has
a reached a point outside
of the allowed range.
This message is for
information only.
You can change the
system ID and name in
the System Setup
program. See "Entering
the System Setup
Program" on page 62.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
See "Troubleshooting
System Cooling
Problems" on page 161.
28 About Your System
Page 29
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1116 Memory
disabled, temp
above range.
Power cycle
AC.
E1210 Motherboard
battery
failure. Check
battery.
E1211 RAID
Controller
battery
failure. Check
battery.
E1216 3.3V Regulator
failure.
Reseat PCIe
cards.
E1229 CPU # VCORE
Regulator
failure.
Reseat CPU.
Memory has exceeded
allowable temperature and
has been disabled to
prevent damage to the
components.
CMOS battery is missing
or the voltage is outside of
the allowable range.
RAID battery is either
missing, bad, or unable to
recharge due to thermal
issues.
3.3V voltage regulator has
failed.
Specified processor
VCORE voltage regulator
has failed.
Remove AC power to the
system for 10 seconds and
restart the system.
See "Troubleshooting
System Cooling
Problems" on page 161. If
the problem persists, see
"Getting Help" on
page 185.
See "Troubleshooting the
System Battery" on
page 160.
Reseat the RAID battery
connector. See "Installing
a RAID Battery" on
page 120, and
"Troubleshooting System
Cooling Problems" on
page 161.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 169.
Reseat the processor(s).
See "Troubleshooting the
Processors" on page 171.
If the problem persists,
see "Getting Help" on
page 185.
About Your System 29
Page 30
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E122A CPU # VTT
Regulator
failure.
Reseat CPU.
E122C CPU Power
Fault. Power
cycle AC.
E122D Memory
Regulator #
Failed. Reseat
DIMMs.
E122E On-board
regulator
failed. Call
support.
E1310 Fan ## RPM
exceeding
range. Check
fan.
E1311 Fan module ##
RPM exceeding
range. Check
fan.
E1313 Fan redundancy
lost. Check
fans.
Specified processor VTT
voltage regulator has
failed.
A power fault was
detected when powering
up the processor(s).
One of the memory
regulators has failed..
One of the on-board
voltage regulators failed.
RPM of the specified fan
is outside of the intended
operating range.
RPM of the specified fan
in a specified module is
outside of intended
operating range.
The system is no longer
fan redundant. Another
fan failure would put the
system at risk of overheating.
Reseat the processor(s).
See "Troubleshooting the
Processors" on page 171.
If the problem persists,
see "Getting Help" on
page 185.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
Reseat the memory
modules. See
"Troubleshooting System
Memory" on page 162.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
See "Troubleshooting
System Cooling
Problems" on page 161.
See "Troubleshooting
System Cooling
Problems" on page 161.
Check LCD for
additional scrolling
messages. See
"Troubleshooting a Fan"
on page 161.
30 About Your System
Page 31
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1410 Internal Error
detected.
Check "FRU X".
E1414 CPU # temp
exceeding
range. Check
CPU heatsink.
E1418 CPU # not
detected.
Check CPU is
seated
properly.
E141C Unsupported
CPU
configuration.
Check CPU or
BIOS revision.
E141F CPU # protocol
error. Power
cycle AC.
Specified processor has an
internal error. The error
may or may not have been
caused by the processor.
Specified processor is out
of acceptable temperature
range.
Specified processor is
missing or bad, and the
system is in an
unsupported
configuration.
Processors are in an
unsupported
configuration.
The system BIOS has
reported a processor
protocol error.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
Ensure that the processor
heat sinks are properly
installed. See
"Troubleshooting the
Processors" on page 171"
and "Troubleshooting
System Cooling
Problems" on page 161.
Ensure that the specified
microprocessor is
properly installed. See
"Troubleshooting the
Processors" on page 171.
Ensure that your
processors match and
conform to the type
described in the processor
technical specifications
outlined in your system’s
Getting Started Guide.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
About Your System 31
Page 32
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1420 CPU Bus parity
error. Power
cycle AC.
E1422 CPU # machine
check error.
Power cycle
AC.
E1610 Power Supply #
(### W)
missing. Check
power supply.
E1614 Power Supply #
(### W) error.
Check power
supply.
E1618 Predictive
failure on
Power Supply #
(### W). Check
PSU.
E161C Power Supply #
(### W) lost
AC power.
Check PSU
cables.
The system BIOS has
reported a processor bus
parity error.
The system BIOS has
reported a machine check
error.
Specified power supply
was removed or is missing
from the system.
Specified power supply
has failed.
An over-temperature
condition or power supply
communication error has
caused the predictive
warning of an impending
power supply failure.
Specified power supply is
attached to the system,
but it has lost its AC
input.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
See "Troubleshooting
Power Supplies" on
page 161.
See "Troubleshooting
Power Supplies" on
page 161.
See "Troubleshooting
Power Supplies" on
page 161.
Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies" on page 161.
32 About Your System
Page 33
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1620 Power Supply #
(### W) AC
power error.
Check PSU
cables.
E1624 Lost power
supply
redundancy.
Check PSU
cables.
E1626 Power Supply
Mismatch. PSU1
= ### W, PSU2
= ### W.
E1629 Power required
> PSU wattage.
Check PSU and
config.
E1710 I/O channel
check error.
Review & clear
SEL.
Specified power supply's
AC input is outside of the
allowable range.
The power supply
subsystem is no longer
redundant. If the
remaining power supply
fails, the system will shut
down.
The power supplies in the
system are not the same
wattage.
The system configuration
requires more power than
the power supplies can
provide, even with
throttling.
The system BIOS has
reported an I/O channel
check.
Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies" on page 161.
See "Troubleshooting
Power Supplies" on
page 161.
Ensure that power
supplies with matching
wattage are installed. See
the Technical
Specifications outlined in
your system’s Getting
Started Guide.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.
If the problem persists,
see "Getting Help" on
page 185.
About Your System 33
Page 34
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1711 PCI parity
error on Bus
## Device ##
Function ##
PCI parity
error on Slot
#. Review &
clear SEL.
E1712 PCI system
error on Bus
## Device ##
Function ##
E1714 Unknown error.
Review & clear
SEL.
E171F PCIe fatal
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCI parity error
on a component that
resides in PCI
configuration space at bus
##, device ##, function
##.
The system BIOS has
reported a PCI parity error
on a component that
resides in the specified
slot.
The system BIOS has
reported a PCI system
error on a component that
resides in PCI
configuration space at bus
##, device ##, function
##.
The system BIOS has
determined there has been
an error in the system, but
is unable to determine its
origin.
The system BIOS has
reported a PCIe fatal error
on a component that
resides in PCI
configuration space at bus
##, device ##, function
##.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 169.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 169.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 169.
Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.
If the problem persists,
see "Getting Help" on
page 185.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 169.
34 About Your System
Page 35
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1810 Hard drive ##
fault. Review
& clear SEL.
E1812 Hard drive ##
removed. Check
drive.
E1920 iDRAC6 Upgrade
Failed
E1A14 SAS cable A
failure. Check
connection.
E1A15 SAS cable B
failure. Check
connection.
E1A1D Control panel
USB cable not
detected.
Check cable.
The specified hard drive
has experienced a fault.
The specified hard drive
has been removed from
the system.
The iDRAC6 Express card
is not installed properly or
the card is bad.
SAS cable A is missing or
bad.
SAS cable B is missing or
bad.
USB cable to the control
panel is missing or bad.
See "Troubleshooting a
Hard Drive" on page 167.
Information only.
Reseat the iDRAC6
Express Card. See
"Installing an iDRAC6
Express Card" on
page 127.
If the problem persists,
see "Getting Help" on
page 185.
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help" on
page 185.
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help" on
page 185.
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help" on
page 185.
About Your System 35
Page 36
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E2010 Memory not
detected.
Inspect DIMMs.
E2011 Memory
configuration
failure. Check
DIMMs.
E2012 Memory
configured but
unusable.
Check DIMMs.
E2013 BIOS unable to
shadow memory.
Check DIMMs.
E2014 CMOS RAM
failure. Power
cycle AC.
E2015 DMA Controller
failure. Power
cycle AC.
E2016 Interrupt
Controller
failure. Power
cycle AC.
No memory was detected
in the system.
Memory detected, but is
not configurable. Error
detected during memory
configuration.
Memory configured, but is
unusable.
The system BIOS failed to
copy its flash image into
memory.
CMOS failure. CMOS
RAM not functioning
properly.
DMA controller failure. Remove AC power to the
Interrupt controller
failure.
Install or reseat memory
modules. See "Installing
Memory Modules" on
page 110 or
"Troubleshooting System
Memory" on page 162.
See "Troubleshooting
System Memory" on
page 162.
See "Troubleshooting
System Memory" on
page 162.
See "Troubleshooting
System Memory" on
page 162.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
36 About Your System
Page 37
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E2017 Timer refresh
failure. Power
cycle AC.
E2018 Programmable
Timer error.
Power cycle
AC.
E2019 Parity error.
Power cycle
AC.
E201A SuperIO
failure. Power
cycle AC.
E201B Keyboard
Controller
error. Power
cycle AC.
Timer refresh failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
Programmable interval
timer error.
Parity error. Remove AC power to the
SIO failure. Remove AC power to the
Keyboard controller
failure.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
About Your System 37
Page 38
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E201C SMI
initialization
failure. Power
cycle AC.
E201D Shutdown test
failure. Power
cycle AC.
E201E POST memory
test failure.
Check DIMMs.
E2020 CPU
configuration
failure. Check
screen
message.
E2021 Incorrect
memory
configuration.
Review User
Guide.
System management
interrupt (SMI)
initialization failure.
BIOS shutdown test
failure.
BIOS POST memory test
failure.
Processor configuration
failure.
Incorrect memory
configuration.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 185.
See "Troubleshooting
System Memory" on
page 162.
If the problem persists,
see "Getting Help" on
page 185.
Check screen for specific
error messages. See
"Troubleshooting the
Processors" on page 171.
Check screen for specific
error messages. See
"Troubleshooting System
Memory" on page 162.
38 About Your System
Page 39
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E2022 General
failure during
POST. Check
screen
message.
E2023 BIOS Unable to
mirror memory.
Check DIMMs.
E2110 Multibit Error
on DIMM ##.
Reseat DIMM.
E2111 SBE log
disabled on
DIMM ##.
Reseat DIMM.
E2112 Memory spared
on DIMM ##.
Power cycle
AC.
General failure after video. Check screen for specific
error messages.
The system BIOS could
not enable memory
mirroring because of a
faulty memory module or
an invalid memory
configuration.
The memory module in
slot “##” has had a multibit error (MBE).
The system BIOS has
disabled memory singlebit error (SBE) logging
and will not log anymore
SBEs until the system is
rebooted. "##" represents
the memory module
implicated by the BIOS.
The system BIOS has
spared the memory
because it has determined
the memory had too many
errors. "##" represents the
memory module
implicated by the BIOS.
See "Troubleshooting
System Memory" on
page 162.
See "Troubleshooting
System Memory" on
page 162.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory" on
page 162.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory" on
page 162.
About Your System 39
Page 40
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E2113 Mem mirror OFF
on DIMM ## &
##. Power
cycle AC
I1910 Intrusion
detected.
Check chassis
cover.
I1911 LCD Log Full.
Check SEL to
review all
Errors.
I1912 SEL full.
Review & clear
log.
I1920 iDRAC6 Upgrade
Successful
W1228 RAID
Controller
battery
capacity <
24hr.
The system BIOS has
disabled memory
mirroring because it has
determined one half of the
mirror has had too many
errors. "## & ##"
represents the memorymodule pair implicated by
the BIOS.
System cover has been
removed.
LCD overflow message. A
maximum of ten error
messages can display
sequentially on the LCD.
The eleventh message
instructs the user to check
the SEL for details on the
events.
The SEL is full of events
and is unable to log any
more.
iDRAC6 Express card has
been installed correctly
Warns predictively that
the RAID battery has less
than 24 hours of charge
left.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory" on
page 162.
Information only.
Check the SEL for details
on the events.
Remove AC power to the
system for 10 seconds or
clear the SEL.
Check the SEL for details
on the events, then clear
the SEL.
Information only
Allow RAID battery to
charge to greater than 24
hours of sustained charge.
If problem persists,
replace RAID battery. See
"Installing a RAID
Battery."
40 About Your System
Page 41
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
W1627 Power required
> PSU wattage.
Check PSU and
config.
W1628 Performance
degraded.
Check PSU and
system
configuration.
The system configuration
requires more power than
what the power supply can
provide.
The system configuration
requires more power than
what the power supply can
provide, but it can boot if
throttled.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary" on page 187.
Solving Problems Described by LCD Status Messages
The code and text on the LCD can often specify a very precise fault condition
that is easily corrected. For example, if the code E1418 CPU_1_Presence
appears, you know that a microprocessor is not installed in socket 1.
In contrast, you might be able to determine the problem if multiple related
errors occur. For example, if you receive a series of messages indicating
multiple voltage faults, you might determine that the problem is a failing
power supply.
Removing LCD Status Messages
For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For example, if temperature for a component goes out of range,
the LCD displays the fault; when the temperature returns to the acceptable
range, the message is removed from the LCD. For other faults, you must take
action to remove the message from the display:
About Your System 41
Page 42
• Clear the SEL — You can perform this task remotely, but you will lose the
event history for the system.
• Power cycle — Turn off the system and disconnect it from the electrical
outlet; wait approximately ten seconds, reconnect the power cable, and
restart the system.
Any of these actions will remove fault messages, and return the status
indicators and LCD colors to the normal state. Messages will reappear under
the following conditions:
• The sensor returns to a normal state but fails again, resulting in a new
SEL entry.
• The system is reset and new error events are detected.
• A failure is recorded from another source that maps to the same display entry.
System Messages
System messages appear on the screen to notify you of a possible problem
with the system.
NOTE: If you receive a system message not listed in the table, check the
documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.
Table 1-3. System Messages
Message Causes Corrective Actions
128-bit Advanced
ECC mode
disabled. For
128-bit Advanced
ECC, DIMMs must
be installed in
pairs. Pairs must
be matched in
size and
geometry.
The Advanced ECC option
enabled in BIOS is no longer
valid due to an unsupported
memory configuration,
possibly a faulty or removed
memory module. The
Advanced ECC setting has
been disabled.
Check other messages for a
faulty memory module.
Reconfigure the memory
modules for Advanced ECC
mode. See "System Memory"
on page 106.
42 About Your System
Page 43
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Alert! Advanced
ECC Memory Mode
disabled! Memory
configuration
does not support
Advanced ECC
Memory Mode.
Alert! iDRAC6 not
responding.
Rebooting.
Alert! iDRAC6 not
responding.
Power required
may exceed PSU
wattage.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
Advanced ECC Memory
Mode was enabled in the
system setup program, but
the current configuration
does not support Advanced
ECC Memory Mode. A
memory module may be
faulty.
The iDRAC6 is not
responding to BIOS
communication either
because it is not functioning
properly or has not
completed initialization. The
system will reboot.
The iDRAC6 has hung.
The iDRAC6 was remotely
reset while system was
booting.
After AC recovery, the
iDRAC6 takes longer than
normal to boot.
Ensure that the memory
modules are installed in a
configuration that supports
Advanced ECC Memory
Mode. Check other system
messages for additional
information for possible
causes. For memory
configuration information,
see "General Memory
Module Installation
Guidelines" on page 106. If
the problem persists, see
"Troubleshooting System
Memory" on page 162."
Wait for the system to
reboot.
Remove AC power to the
system for 10 seconds and
restart the system.
About Your System 43
Page 44
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Alert! Node
Interleaving
disabled! Memory
configuration
does not support
Node
Interleaving.
Alert! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
Alert! Redundant
memory disabled!
Memory
configuration
does not support
redundant
memory.
The memory configuration
does not support node
interleaving, or the
configuration has changed
(for example, a memory
module has failed) so that
node interleaving cannot be
supported. The system
continues to run, but without
node interleaving.
The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.
Memory Sparing or Memory
Mirroring was enabled in the
system setup program, but
the current configuration
does not support redundant
memory. A memory module
may be faulty.
Ensure that the memory
modules are installed in a
configuration that supports
node interleaving. Check
other system messages for
additional information for
possible causes. For memory
configuration information,
see "General Memory
Module Installation
Guidelines" on page 106. If
the problem persists, see
"Troubleshooting System
Memory" on page 162."
If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with High
Output power supplies to
use the components. See
"Power Supplies" on
page 121.
Check the memory modules
for failure. See
"Troubleshooting System
Memory" on page 162. Reset
the memory setting, if
appropriate. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 61.
44 About Your System
Page 45
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Alert! System
fatal error
during previous
boot.
BIOS
MANUFACTURING
MODE detected.
MANUFACTURING
MODE will be
cleared before
the next boot.
System reboot
required for
normal
operation.
BIOS Update
Attempt Failed!
Caution!
NVRAM_CLR jumper
is installed on
system board.
Please run SETUP
CPU set to
minimum
frequency.
CPU x installed
with no memory.
An error caused the system to
reboot.
System is in manufacturing
mode.
Remote BIOS update
attempt failed.
NVRAM_CLR jumper is
installed in the clear setting.
CMOS has been cleared.
The processor speed may be
intentionally set lower for
power conservation.
Memory modules are
required but not installed in
the indicated processor’s
memory slots.
Check other system
messages for additional
information for possible
causes.
Reboot to take the system
out of manufacturing mode.
Retry the BIOS update. If
problem persists, see
"Getting Help" on page 185.
Move the NVRAM_CLR
jumper to the default
position (pins 3 and 5). See
Figure 6-1 for jumper
location. Restart the system
and re-enter the BIOS
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 61.
If not an intentional setting,
check any other system
messages for possible causes.
Install memory modules for
the processor. See "System
Memory" on page 106.
About Your System 45
Page 46
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
CPUs with
different cache
sizes detected.
CPUs with
different core
sizes detected!
System halted
CPUs with
different
logical
processors
detected! System
halted
CPUs with
different power
rating detected!
System halted
Current boot mode
is set to UEFI.
Please ensure
compatible
bootable media is
available. Use
the system setup
program to change
the boot mode as
needed.
Decreasing
available memory
Mismatched processors have
been installed in the system.
The system failed to boot
because UEFI boot mode is
enabled in BIOS and the
boot operating system is nonUEFI.
Faulty or improperly
installed memory modules.
Ensure that all processors
have the same cache size,
number of cores and logical
processors, and power rating.
Ensure that the processors
are properly installed. See
"Processors" on page 135.
Ensure that the boot mode is
set correctly and that the
proper bootable media is
available. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 61.
Reseat the memory modules.
See "Troubleshooting
System Memory" on
page 162.
46 About Your System
Page 47
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
DIMM
configuration on
each CPU should
match.
Embedded NIC
y
:
NIC
OS NIC=
|DISABLED>
Management
Shared NIC=
x
<ENABLED
,
Invalid memory
configuration on a dualprocessor system. The
memory module
configuration for each
processor must be identical.
and
The OS NIC interface is set
in BIOS. The Management
Shared NIC interface is set in
management tools.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 106.
Check the system
management software or the
System Setup program for
NIC settings. See
"Troubleshooting a NIC" on
page 157.
<ENABLED
|DISABLED>
Error 8602 Auxiliary Device
Failure. Verify
that mouse and
keyboard are
securely
attached to
correct
connectors.
Gate A20 failure Faulty keyboard controller;
Invalid
configuration
information please run SETUP
program.
Invalid PCIe card
found in the
Internal_Storage
slot!
Mouse or keyboard cable is
loose or improperly
connected.
Defective mouse or
keyboard.
faulty system board.
An invalid system
configuration caused a
system halt.
The system halted because
an invalid PCIe expansion
card is installed in the
dedicated storage controller
slot.
Reseat the mouse or
keyboard cable.
Ensure that the mouse or
keyboard is operational. See
"Troubleshooting a USB
Device" on page 156.
See "Getting Help" on
page 185.
Run the System Setup
program and review the
current settings. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 61.
Remove the PCIe expansion
card and install the
integrated storage controller
in the dedicated slot.
About Your System 47
Page 48
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Keyboard fuse has
failed
Local keyboard
may not work
because all user
accessible USB
ports are
disabled. If
operating
locally, power
cycle the system
and enter system
setup program to
change settings.
Manufacturing
mode detected
Maximum rank
count exceeded.
The following
DIMM has been
disabled:
Memory
Initialization
Warning: Memory
size may be
reduced
x
Overcurrent detected at the
keyboard connector.
The USB ports are disabled
in the system BIOS.
System is in manufacturing
mode.
Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.
Invalid memory
configuration. The system
will run but with less memory
than is physically available.
See "Getting Help" on
page 185.
Power down and restart the
system from the power
button, and then enter the
System Setup program to
enable the USB port(s). See
"Entering the System Setup
Program" on page 62.
Reboot to take the system
out of manufacturing mode.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 106.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 106.
48 About Your System
Page 49
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Memory set to
minimum
frequency.
Memory tests
terminated by
keystroke.
MEMTEST lane
failure detected
x
on
Mirror mode
disabled. For
mirror mode,
DIMMs must be
installed in
pairs. Pairs must
be matched in
size and
geometry.
The memory frequency may
be intentionally set lower for
power conservation.
The current memory
configuration may support
only the minimum
frequency.
POST memory test was
terminated by pressing the
spacebar.
Invalid memory
configuration. Mismatched
memory modules are
installed.
The memory configuration
does not match the setting in
BIOS. The BIOS setting has
been disabled.
If not an intentional setting,
check any other system
messages for possible causes.
Ensure that your memory
configuration supports the
higher frequency. See
"General Memory Module
Installation Guidelines" on
page 106.
Information only.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 106.
Reconfigure the memory
modules for Memory
Mirroring mode. See
"System Memory" on
page 106.
About Your System 49
Page 50
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
No boot device
available
No boot sector on
hard drive
No timer tick
interrupt
PCIe Training
Error: Expected
Link Width is
Actual Link Width
is
y
.
Faulty or missing optical
drive subsystem, hard drive,
or hard-drive subsystem, or
no bootable USB key
installed.
Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.
Faulty system board. See "Getting Help" on
Faulty or improperly
installed PCIe card in the
x
,
specified slot.
Use a bootable USB key,
optical drive, or hard drive. If
the problem persists, see
"Troubleshooting an Optical
Drive" on page 165,
"Troubleshooting a USB
Device" on page 156, and
"Troubleshooting a Hard
Drive" on page 167. See
"Using the System Setup
Program and UEFI Boot
Manager" on page 61 for
information on setting the
order of boot devices.
Check the hard-drive
configuration settings in the
System Setup program. See
"Using the System Setup
Program and UEFI Boot
Manager" on page 61. If
necessary, install the
operating system on your
hard drive. See your
operating system
documentation.
page 185.
Reseat the PCIe card in the
specified slot number. See
"Troubleshooting Expansion
Cards" on page 169. If the
problem persists, see
"Getting Help" on page 185.
50 About Your System
Page 51
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Plug & Play
Configuration
Error
Quad rank DIMM
detected after
single rank or
dual rank DIMM in
socket.
Read fault
Requested sector
not found
x
SATA Port
device not found
Error encountered in
initializing PCIe device;
faulty system board.
Invalid memory
configuration.
The operating system cannot
read from the hard drive,
optical drive, or USB device,
the system could not find a
particular sector on the disk,
or the requested sector is
defective.
There is no device connected
to the specified SATA port.
Install the NVRAM_CLR
jumper in the clear position
(pins 1 and 3) and reboot the
system. See Figure 6-1 for
jumper location. If the
problem persists, see
"Troubleshooting the
Processors" on page 171.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 106.
Replace the optical medium,
USB medium, or USB
device. Ensure that the USB
cables, SAS/SATA backplane
cables, or optical drive cables
are properly connected. See
"Troubleshooting a USB
Device" on page 156,
"Troubleshooting an Optical
Drive" on page 165, or
"Troubleshooting a Hard
Drive" on page 167 for the
appropriate drive(s) installed
in your system.
Information only.
About Your System 51
Page 52
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Sector not found
Seek error
Seek operation
failed
Shutdown failure General system error. See "Getting Help" on
Sparing mode
disabled. For
sparing mode,
matched sets of
three must be
populated across
slots.
The amount of
system memory has
changed
Faulty hard drive, USB
device, or USB medium.
The memory configuration
does not match the setting in
BIOS. The BIOS setting has
been disabled.
Memory has been added or
removed or a memory
module may be faulty.
Replace the USB medium or
device. Ensure that the USB
or SAS backplane cables are
properly connected. See
"Troubleshooting a USB
Device" on page 156 or
"Troubleshooting a Hard
Drive" on page 167 for the
appropriate drive(s) installed
in your system.
page 185.
Reconfigure the memory
modules for Memory
Sparing mode. See "System
Memory" on page 106.
If memory has been added or
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected and
replace the faulty memory
module.
See "Troubleshooting
System Memory" on
page 162.
52 About Your System
Page 53
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
The following
DIMMs should
match
in
geometry:
x,x,...
The following
DIMMs should
match
count:
The following
DIMMs should
match in size:
in rank
x,x,
...
Invalid memory
configuration. The specified
memory modules do not
match in size, number of
ranks, or number of data
lanes.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 106.
x,x,...
The following
DIMMs should
match
in size
and geometry:
x,x,...
The following
DIMMs should
match
in size
and rank count:
x,x,...
Thermal sensor
not detected on
Time-of-day
clock stopped
A memory module without a
x
thermal sensor is installed in
the specified memory slot.
Faulty battery or faulty chip. See "Troubleshooting the
Replace the memory
module. See "System
Memory" on page 106.
System Battery" on page 160.
About Your System 53
Page 54
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Time-of-day not
set - please run
SETUP program
Timer chip
counter 2 failed
TPM
configuration
operation
honored. System
will now reset.
TPM
configuration
operation is
pending. Press
(I) to Ignore OR
(M) to Modify to
allow this change
and reset the
system.
WARNING:
Modifying could
prevent
security.
TPM failure A Trusted Platform Module
Incorrect Time or Date
settings; faulty system
battery.
Faulty system board. See "Getting Help" on
A TPM configuration
command has been entered.
The system will reboot and
execute the command.
This message displays during
system restart after a TPM
configuration command has
been entered. User
interaction is required to
proceed.
(TPM) function has failed.
Check the Time and Date
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 61. If the problem
persists, replace the system
battery. See "System Battery"
on page 139.
page 185.
Information only.
Enter I or M to proceed.
See "Getting Help" on
page 185.
54 About Your System
Page 55
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Unable to launch
System Services
image. System
halted!
Unexpected
interrupt in
protected mode
Unsupported CPU
combination
Unsupported CPU
stepping
detected
Unsupported DIMM
detected. The
following DIMM
has been
disabled:
x
System halted after F10
keystroke because System
Services image is either
corrupted in the system
firmware or has been lost due
to system board replacement.
The iDRAC6 Enterprise card
flash memory may be
corrupted.
Improperly seated memory
modules or faulty
keyboard/mouse controller
chip.
Processor(s) is not supported
by the system.
Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.
Restart the system and
update the Unified Server
Configurator repository to
the latest software to restore
full functionality. See the
Unified Server
Configuration user
documentation for more
information.
Restore the flash memory
using the latest version on
support.dell.com. See the
iDRAC6 user's guide for
instructions on performing a
field replacement of the
flash memory.
Reseat the memory modules.
See "Troubleshooting
System Memory" on
page 162. If the problem
persists, see "Getting Help"
on page 185.
Install a supported processor
or processor combination.
See "Processors" on
page 135.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 106.
About Your System 55
Page 56
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Unsupported
memory
configuration.
DIMM mismatch
across slots
detected:
Invalid memory
configuration. Memory
modules are mismatched in
the specified slots.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 106.
x,x,...
Unused memory
detected. DIMMs
installed in the
following
slot(s) are not
available when in
Mirror mode
Unused memory
detected. DIMMs
installed in the
following
slot(s) are not
available when in
128-Bit Advanced
ECC mode:
Warning: A fatal
error has caused
system reset!
Please check the
system event log!
The memory configuration is
not optimal for mirroring or
Advanced ECC Memory
Mode. Modules in the
specified slots are unused.
The memory configuration is
not optimal for mirroring or
Advanced ECC Memory
Mode. Modules in the
specified slots are unused.
A fatal system error occurred
and caused the system to
reboot.
Reconfigure the memory for
Memory Mirroring or
Advanced ECC Memory
Mode, or change the
memory mode to Optimized
or Sparing in the BIOS setup
screen. See "System
Memory" on page 106.
Reconfigure the memory for
Memory Mirroring or
Advanced ECC Memory
Mode, or change the
memory mode to Optimized
or Sparing in the BIOS setup
screen. See "System
Memory" on page 106.
Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 155 for
any faulty components
specified in the SEL.
56 About Your System
Page 57
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Warning: Control
Panel is not
installed.
Warning! No micro
code update
loaded for
processor
Warning! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Warning!
Performance
degraded. CPU and
memory set to
minimum
frequencies to
meet PSU wattage.
System will
reboot.
Warning! PSU
mismatch. PSU
redundancy lost.
Check PSU.
n
The control panel is not
installed or has a faulty cable
connection.
Micro code update failed. Update the BIOS firmware.
The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.
A High Output power supply
and an Energy Smart power
supply are installed in the
system at the same time.
Install the control panel, or
check the cable connections
between the display module,
the control panel board, and
the system board. See
"Control Panel Assembly
(Service-Only Procedure)"
on page 142.
See "Getting Help" on
page 185.
If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with the High
Output power supplies to
use the components. See
"Power Supplies" on
page 121.
Install two High Output or
two Energy Smart power
supplies in the system.
You can also run the system
on one power supply until
you can obtain two power
supplies of the same type.
See "Troubleshooting Power
Supplies" on page 161.
About Your System 57
Page 58
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Warning!
Unsupported
memory
configuration
detected. The
memory
configuration is
not optimal. The
recommended
memory
configuration
<message>
is:
Write fault
Write fault on
selected drive
Invalid memory
configuration. The system
will run but with reduced
functionality.
Faulty USB device, USB
medium, optical drive
assembly, hard drive, or harddrive subsystem.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 106. If the problem
persists, see
"Troubleshooting System
Memory" on page 162.
Replace the USB medium or
device. Ensure that the USB,
SAS backplane, or SATA
cables are properly
connected.
See "Troubleshooting a USB
Device" on page 156,
"Troubleshooting an Optical
Drive" on page 165, and
"Troubleshooting a Hard
Drive" on page 167.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary" on page 187.
Warning Messages
A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format a
diskette, a message will warn you that you may lose all data on the diskette.
Warning messages usually interrupt the task and require you to respond by
typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating
system. For more information, see the documentation that accompanied the
operating system or application.
58 About Your System
Page 59
Diagnostics Messages
The system diagnostic utilities may issue messages if you run diagnostic tests
on your system. See "Running the System Diagnostics" on page 173 for more
information about system diagnostics.
Alert Messages
Systems management software generates alert messages for your system. Alert
messages include information, status, warning, and failure messages for drive,
temperature, fan, and power conditions. For more information, see the
systems management software documentation.
Other Information You May Need
WARNING: See the safety and regulatory information that shipped with your
system. Warranty information may be included within this document or as a
separate document.
• The
• Any media that ships with your system that provides documentation and
• The
Getting Started Guide
up your system, and technical specifications.
tools for configuring and managing your system, including those
pertaining to the operating system, system management software, system
updates, and system components that you purchased with your system.
Unified Server Configurator User’s Guide
etting up USC, configuring hardware and firmware, and deploying the
s
operating system.
provides an overview of system features, setting
provides information about
NOTE: Always check for updates on support.dell.com and read the updates
first because they often supersede information in other documents.
About Your System 59
Page 60
60 About Your System
Page 61
Using the System Setup Program and UEFI Boot Manager
Run the System Setup program to familiarize yourself with your system
configuration and to:
• Change the NVRAM settings after you add or remove hardware
• Set or change user-selectable options
• Enable or disable integrated devices
Choosing the System Boot Mode
The System Setup program also enables you to specify the boot mode for
installing your operating system:
• BIOS boot mode (the default) is the standard BIOS-level boot interface.
• UEFI boot mode is an enhanced 64-bit boot interface based on Unified
Extensible Firmware Interface (UEFI) specifications that overlays the
system BIOS. See "Entering the UEFI Boot Manager" on page 74 for more
information on this interface.
You select the boot mode in the Boot Mode field of the "Boot Settings
Screen" on page 68 screen of the System Setup program. Once you specify the
boot mode, the system boots in the specified boot mode and you proceed
then to install your operating system from that mode. Thereafter, you must
boot the system to the same boot mode (BIOS or UEFI) to access the
installed operating system. Trying to boot the operating system from the
other boot mode will cause the system to halt immediately at startup.
NOTE: Operating systems must be UEFI-compatible (for example, Microsoft®
Windows Server
and 32-bit operating systems do not support UEFI and can only be installed from the
BIOS boot mode.
®
2008 x64 version) to be installed from the UEFI boot mode. DOS
Using the System Setup Program and UEFI Boot Manager 61
Page 62
Entering the System Setup Program
1
Turn on or restart your system.
2
Press <F2> immediately after you see the following message:
<F2> = System Setup
If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.
Responding to Error Messages
If an error message appears while the system is booting, make a note of the
message. See "System Messages" on page 42 for an explanation of the message
and suggestions for correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to display a
message the first time you start your system.
Using the System Setup Program Navigation Keys
Keys Action
Up arrow or <Shift><Tab> Moves to the previous field.
Down arrow or <Tab> Moves to the next field.
Spacebar, <+>, <
right arrows
<Esc> Exits the System Setup program and restarts the
<F1> Displays the System Setup program
–>, left and
Cycles through the settings in a field. In many
fields, you can also type the appropriate value.
system if any changes were made.
's help file.
NOTE: For most of the options, any changes that you make are recorded but do not
take effect until you restart the system.
62 Using the System Setup Program and UEFI Boot Manager
Page 63
System Setup Options
Main Screen
NOTE: The options for the System Setup program change based on the system
configuration.
Option Description
System Time Sets the time on the system’s internal clock
System Date Sets the date on the system’s internal calendar
Memory Settings Displays information related to installed memory. See
"Memory Settings Screen" on page 65.
Processor Settings Displays information related to processors (speed, cache,
and so on). See "Processor Settings Screen" on page 66.
SATA Settings Displays a screen to enable or disable the integrated
SATA controller and ports. See "SATA Settings Screen"
on page 67.
Using the System Setup Program and UEFI Boot Manager 63
Page 64
Option Description
Boot Settings Displays a screen to specify the boot mode (BIOS or
UEFI). For BIOS boot mode, you can also specify the
boot devices. See "Boot Settings Screen" on page 68.
Integrated Devices Displays a screen to enable or disable integrated device
controllers and ports, and to specify related features and
options. See "Integrated Devices Screen" on page 69.
PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of
the integrated devices on the PCI bus, and any installed
expansion card that requires an IRQ. See "PCI IRQ
Assignment Screen" on page 70.
Serial Communication Displays a screen to enable or disable the serial ports and
specify related features and options. See "Serial
Communication Screen" on page 70.
Embedded Server
Management
Power Management Enables you to manage power usage of the processor(s),
System Security Displays a screen to configure the system password and
Keyboard NumLock
(On default)
Displays a screen to configure the front-panel LCD
options and to set a user-defined LCD string. See
"Embedded Server Management Screen (Optional)" on
page 71.
fans, and memory modules with preconfigured or
customized settings. See "Power Management Screen"
on page 71.
setup password features. See "System Security Screen"
on page 72.
Determines whether your system starts up with the
NumLock mode activated on 101- or 102-key keyboards
(does not apply to 84-key keyboards).
64 Using the System Setup Program and UEFI Boot Manager
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Option Description
Report Keyboard Errors
(Report default)
F1/F2 Prompt on Error
(Enabled default)
Enables or disables reporting of keyboard errors during
the POST. Select Report for host systems that have
keyboards attached. Select Do Not Report to suppress all
error messages relating to the keyboard or keyboard
controller during POST. This setting does not affect the
operation of the keyboard itself if a keyboard is attached
to the system.
Enables the system to halt on errors during POST, which
allows the user to observe events that may scroll by
unnoticed during normal POST. The user can press
<F1> to continue or <F2> to enter the System Setup
program.
CAUTION: When setting this option to Disabled,
the system will not halt if an error occurs during
POST. Any critical errors will be displayed and
logged in the system event log.
Memory Settings Screen
Option Description
System Memory Size Displays the amount of system memory.
System Memory Type Displays the type of system memory.
System Memory Speed Displays the system memory speed.
Video Memory Displays the amount of video memory.
System Memory Testing
(Enabled default)
Specifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.
Using the System Setup Program and UEFI Boot Manager 65
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Option Description
Memory Operating Mode This field displays the type of memory operation if a
valid memory configuration is installed. When set to
Optimizer Mode, the memory controllers run
independently of each other for improved memory
performance. When set to Mirror Mode, memory
mirroring is enabled. When set to Spare Mode, memory
sparing is enabled. When set to Advanced ECC Mode,
two controllers are joined in 128-bit mode running
multi-bit advanced ECC. For information about the
memory modes, see System Memory.
NOTE: The Spare Mode option may not be present on all
systems.
Node Interleaving
(Disabled default)
If this field is Enabled, memory interleaving is supported
if a symmetric memory configuration is installed. If
Disabled, the system supports Non-Uniform Memory
architecture (NUMA) (asymmetric) memory
configurations.
NOTE: The Node Interleaving field must be set to Disabled
when using the redundant memory feature.
Processor Settings Screen
Option Description
64-bit Specifies if the processors support 64-bit extensions.
Core Speed Displays the processor clock speed.
Bus Speed Displays the processor bus speed.
Logical Processor
(Enabled default)
Virtualization Technology
(Disabled default)
On processors that support Simultaneous MultiThreading (SMT) technology, each processor core
supports up to two logical processors. If this field is set to
Enabled, the BIOS reports both logical processors. If set
to Disabled, only one logical processor is monitored by
the BIOS.
NOTE: Disable this feature if your system will not be
running virtualization software.
Enabled permits virtualization software to use the
virtualization technology incorporated in the processor.
66 Using the System Setup Program and UEFI Boot Manager
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Option Description
Execute Disable
(Enabled default)
Number of Cores per
Processor
(All default)
Turbo Mode
(Enabled default)
C States
(Enabled default)
Processor 1 Family -ModelStepping
Enables or disables execute disable memory protection
technology.
If set to All, the maximum number of cores in each
processor is enabled.
If Turbo Boost Technology is supported by the
processor(s), enables or disables Turbo Mode.
When set to Enabled, the processor(s) can operate in all
available power states
Displays the family, model and stepping of the selected
processor
SATA Settings Screen
Option Description
SATA Controller ATA Mode enables the integrated SATA controller. Off
disables the controller.
Port A
(Auto default)
Port B
(Off default)
Port C
(Off default)
Port D
(Off default)
Port E Auto enables BIOS support for the device attached to
Port F Auto enables BIOS support for the device attached to
Auto enables BIOS support for the device attached to
SATA port A. Off disables BIOS support for the device.
Auto enables BIOS support for the device attached to
SATA port B. Off disables BIOS support for the device.
Auto enables BIOS support for the device attached to
SATA port C. Off disables BIOS support for the device.
Auto enables BIOS support for the device attached to
SATA port D. Off disables BIOS support for the device.
SATA port E. Off disables BIOS support for the device.
SATA port F. Off disables BIOS support for the device.
Using the System Setup Program and UEFI Boot Manager 67
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Boot Settings Screen
Option Description
Boot Mode
(BIOS default)
Boot Sequence If Boot Mode is set to BIOS, this field provides the
Hard-Disk Drive Sequence Determines the order in which the BIOS attempts to
USB Flash Drive
Emulation Type
(Auto default)
Boot Sequence Retry
(Disabled default)
CAUTION: Switching the boot mode could prevent
the system from booting if the operating system was
not installed in the same boot mode.
If the system operating system supports Unified
Extensible Firmware Interface, you can set this
option to UEFI. Setting this field to BIOS allows
compatibility with non-UEFI operating systems.
NOTE:
Setting this field to UEFI disables the Boot
Sequence, Hard-Disk Drive Sequence, and USB Flash
Drive Emulation Ty pe fields.
location of the operating system files for startup. If Boot
Mode is set to UEFI, you can access the UEFI boot
manager utility by rebooting the system and pressing
<F11> when prompted to do so.
boot from hard drives in the system during system
startup.
Determines the emulation type for a USB flash drive.
Auto automatically chooses the appropriate emulation
type for the device.
If this field is Enabled and the system fails to boot, the
system reattempts to boot after 30 seconds.
68 Using the System Setup Program and UEFI Boot Manager
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Integrated Devices Screen
Option Description
User Accessible USB Ports
(All Ports On default)
Internal USB Port 1
(On default)
Internal USB Port 2
(On default)
Embedded NIC1 and
NIC2
Embedded Gb NICx
(NIC1 default: Enabled
with PXE;
Other NICs: Enabled)
MAC Address Displays the MAC address for the NIC.
OS Watchdog Timer
(Disabled default)
I/OAT DMA Engine
(Disabled default)
Embedded Video
Controller
(Enabled default)
Enables or disables the user accessible USB ports.
Options are All Ports On, Only Back Ports On, and All
Ports Off.
Enables or disables the internal USB port.
Enables or disables the internal USB port.
Enables or disables the operating system interface of the
embedded NICs. The NICs may also be accessed through
the system's management controller.
Enables or disables the embedded NIC. Options are
Enabled, Enabled with PXE, and Enabled with iSCSI
Boot. PXE support allows the system to boot from the
network.
Sets a timer to monitor the operating system for activity,
and aids in recovery if the system stops responding.
When Enabled, the operating system is allowed to
initialize the timer. When Disabled, the timer is not
initialized.
NOTE: This feature is usable only with operating systems
that support WDAT implementations of the Advanced
Configuration and Power Interface (ACPI) 3.0b
specification.
Enables or disables the I/O acceleration technology
(I/OAT). This feature should only be enabled if the
hardware and software support I/OAT.
Displays the total amount of video memory available in
the embedded video controller.
Using the System Setup Program and UEFI Boot Manager 69
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PCI IRQ Assignment Screen
Option Description
<PCIe device> Use the <+> and <-> keys to manually select an IRQ
for a given device, or select Default to allow the BIOS to
select an IRQ value at system startup.
Serial Communication Screen
Option Description
Serial Communication
(On without Console
Redirection default)
Serial Port Address Specifies the address of the serial ports
External Serial Connector
(Serial Device1 default)
Failsafe Baud Rate
(115200 default)
Remote Terminal Type
(VT100/VT220 default)
Redirection After Boot
(Enabled default)
Options are On without Console Redirection, On with
Console Redirection via COM1, On with Console
Redirection via COM2, and Off.
Specifies whether Serial Device1, Serial Device2, or
Remote Access Device has access to the external serial
connector.
Displays the failsafe baud rate used for console
redirection. This rate should not be adjusted.
Options are VT100/VT220 or ANSI.
Enables or disables BIOS console redirection after the
operating system boots.
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Embedded Server Management Screen (Optional)
Option Description
Front-Panel LCD Options Options are User Defined String, Model Number, and
None.
If the LCD Home screen is set to an option other than
these three choices, the option will be displayed as
"Advanced" in the BIOS. In this event, the option
cannot be changed in the BIOS unless it is changed
back to User Defined String, Model Number, or None
through another LCD configuration utility (such as the
BMC or iDRAC Configuration Utility or the LCD panel
menu).
User-Defined LCD String You can enter a name or another identifier for the
system, to be displayed on the LCD module screen.
Power Management Screen
Option Description
Power Management Options are OS Control, Active Power Controller,
Custom, or Maximum Performance. For all but the
Custom setting, the BIOS pre-configures the power
settings on this screen as follows:
•
OS Control
fan power to
Maximum Performance
to
processor performance information is passed from the
system BIOS to the operating system for control. The
operating system sets the processor performance based
on processor utilization.
Active Power Controller
•
System DBPM
and the memory power to
The BIOS sets the processor performance based on
processor utilization.
Maximum Performance
•
Performance
sets the CPU power to
Minimum Power
, the fan power to
.
, and the memory power
. In this setting, all
sets the CPU power to
Minimum Power
Maximum Performance
sets all fields to
OS DBPM
Maximum
, the
,
.
Using the System Setup Program and UEFI Boot Manager 71
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Option Description
CPU Power and
Performance Management
Fan Power and
Performance Management
Memory Power and
Performance Management
Options are OS DBPM, System DBPM, Maximum
Performance, or Minimum Power.
Options are Maximum Performance or Minimum
Power.
Options are Maximum Performance, a specified
frequency, or Minimum Power.
System Security Screen
Option Description
System Password Displays the current status of the password security
feature and allows a new system password assignment and
verification.
NOTE: See "Using the System Password" on page 77 for
more information.
Setup Password Restricts access to the System Setup program by using a
setup password.
NOTE: See "Using the System Password" on page 77 for
more information.
Password Status
(Unlocked default)
TPM Security
(Off default)
When Setup Password is assigned and this field is
Locked, the system password cannot be changed or
disabled at system start-up.
See "Using the System Password" on page 77 for more
information.
Sets the reporting of the Trusted Platform Module
(TPM) in the system.
If Off, the presence of the TPM is not reported to the
operating system.
If On with Pre-boot Measurements, the system reports
the TPM to the operating system and stores the pre-boot
measurements to the TPM during POST.
If On without Pre-boot Measurements, the system
reports the TPM to the operating system and bypasses
pre-boot measurements.
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Option Description
TPM Activation
(No Change default)
When set to Activate, the TPM is enabled to default
settings. When set to Deactivate, the TPM is disabled.
The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).
NOTE: This field is read-only when TPM Security is set to
Off.
TPM Clear
(No default)
CAUTION: Clearing the TPM will lose all encryption
keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up the TPM
keys prior to enabling this option.
When set to Yes, all TPM contents are cleared.
NOTE: This field is read-only when TPM Security is set to
Off.
Power Button
(Enabled default)
If Enabled, the power button can turn the system's power
off and on. On an
system performs an orderly shutdown before power is
turned off.
When Disabled, the button can only turn on system
power.
NOTE: You can still turn on the system by using the power
button, even if the Power Button option is set to Disabled.
NMI Button
(Disabled default)
CAUTION: Use the NMI button only if directed to do
so by qualified support personnel or by the operating
system's documentation. Pressing this button halts
the operating system and displays a diagnostic
screen.
Enables or disables the NMI feature.
ACPI-compliant operating system, the
Using the System Setup Program and UEFI Boot Manager 73
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Option Description
AC Power Recovery
(Last default)
AC Power Recovery Delay
(Immediate default)
Determines how the system reacts when power is
restored. If set to Last, the system returns to the last
power state. On turns on the system after power is
restored. Off allows the system to remain off after power
is restored.
Determines when the system restarts after power is
restored. Options are Immediate, Random (a random
value of 30 to 240 seconds), or a user-defined value of 30
to 240 seconds.
Exit Screen
Press <Esc> to exit the System Setup program; the Exit screen displays:
• Save Changes and Exit
• Discard Changes and Exit
• Return to Setup
Entering the UEFI Boot Manager
NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft®
Windows Server
and 32-bit operating systems can only be installed from the BIOS boot mode.
NOTE: The Boot Mode must be set to UEFI in the System Setup program to access
the UEFI Boot Manager.
®
2008 x64 version) to be installed from the UEFI boot mode. DOS
The UEFI Boot Manager enables you to:
• Add, delete, and arrange boot options
• Access the System Setup program and BIOS-level boot options without
rebooting
1
Turn on or restart your system.
2
Press <F11> after you see the following message:
<F11> = UEFI Boot Manager
NOTE: The system will not respond until the USB keyboard is active.
If your operating system begins to load before you press <F11>, allow the
system to finish booting, and then restart your system and try again.
74 Using the System Setup Program and UEFI Boot Manager
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Using the UEFI Boot Manager Navigation Keys
Keys Action
Up arrow Moves to and highlights the previous field.
Down arrow Moves to and highlights the next field.
Spacebar, <Enter>, <+>,
<
–>,
<Esc> Refreshes the UEFI Boot Manager screen, or
<F1> Displays the UEFI Boot Manager help file.
Cycles through the settings in a field.
returns to the UEFI Boot Manager screen from the
other program screens.
UEFI Boot Manager Screen
Option Description
Continue The system attempts to boot to devices starting with
the first item in the boot order. If the boot attempt fails,
the system will continue with the next item in the boot
order until the boot is successful or no more boot
options are found.
<Boot options> Displays the list of available boot options (marked with
asterisks). Select the boot option you wish to use and
press Enter.
NOTE: If you hot-add a boot device, press <ESC> to
refresh the list of boot options.
UEFI Boot Settings Enables you to add, delete, enable, or disable boot
options; change boot order; or execute a one-time boot
option.
System Utilities Enables you to access the System Setup program,
System Services (Unified Server Configurator (USC)),
Diagnostics, and BIOS-level boot options.
Using the System Setup Program and UEFI Boot Manager 75
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UEFI Boot Settings Screen
Option Description
Add Boot Option Adds a new boot option.
Delete Boot Option Deletes an existing boot option.
Enable/Disable Boot
Option
Change Boot Order Changes the order of the boot option list.
One-Time Boot From File Sets a one-time boot option not included in the boot
Disables and enables a boot option in the boot option
list.
option list.
System Utilities Screen
Option Description
System Setup Accesses the System Setup program without rebooting.
System Services (USC) Restarts the system and accesses the Unified Server
Configurator, which allows you to run utilities such as
system diagnostics.
BIOS Boot Manager Accesses the BIOS-level boot options list without
rebooting. This option enables you to conveniently
switch to BIOS boot mode if you need to boot to a
device with a non-UEFI operating system, such as a
bootable DOS media with diagnostics software.
Reboot System Restarts the system.
System and Setup Password Features
NOTE: For a forgotten password, see "Disabling a Forgotten Password" on
page 183.
Your system is shipped without the system password feature enabled. Operate
the system only with system password protection.
CAUTION: The password features provide a basic level of security for the data on
your system.
CAUTION: Anyone can access the data stored on your system if the system is
running and unattended.
76 Using the System Setup Program and UEFI Boot Manager
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Using the System Password
When a system password is assigned, the system prompts for the system
password after the system starts and only those with the password have full
use of the system.
Assigning a System Password
Before assigning a system password, enter the System Setup program and
check the System Password option.
When a system password is assigned, System Password is Enabled. If
Password Status is Unlocked, you can change the system password. If Locked,
you cannot change the system password. Disabling the password jumper on
the system board sets System Password to Disabled, and you cannot change
or enter a new system password.
When a system password is not assigned and the password jumper on the
system board is in the enabled position, System Password is Not Enabled and
Password Status is Unlocked. To assign a system password:
1
Verify that
2
Highlight the
3
Type your new system password.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
Password Status
System Password
is
Unlocked
.
option and press <Enter>.
The password assignment is not case-sensitive. Certain key combinations
are invalid and if you enter one, the system beeps. To erase a character,
press <Backspace> or the left-arrow key.
NOTE: To escape from the field without assigning a system password, press
<Enter> to move to another field, or press <Esc> prior to completing step 5.
4
Press <Enter>.
5
To confirm your password, type it a second time and press <Enter>.
System Password
changes to
Enabled
. Exit the System Setup program and
begin using your system.
6
Either reboot the system now for the password protection to take effect or
continue working.
NOTE: Password protection does not take effect until the system reboots.
Using the System Setup Program and UEFI Boot Manager 77
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Using Your System Password to Secure Your System
NOTE: If you have assigned a setup password (see "Using the Setup Password" on
page 79), the system accepts your setup password as an alternate system
password.
When Password Status is Unlocked, you have the option to leave the
password security enabled or to disable password security.
To leave the password security enabled:
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
1
2
Type your password and press <Enter>.
To disable the password security:
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
1
2
Type your password and press <Ctrl><Enter>.
When Password Status is Locked, you must type the password and press
<Enter> when prompted at reboot.
If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and will shut down.
Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the System
Password and Setup Password options to protect your system from unauthorized
changes.
Deleting or Changing an Existing System Password
1
Press <Ctrl><Enter> at the password prompt to disable the existing
system password.
If you are asked to enter your setup password, contact your
network administrator.
2
Enter the System Setup program by pressing <F2> during POST.
3
Select the
Unlocked
System Security
.
screen to verify that the
Password Status
78 Using the System Setup Program and UEFI Boot Manager
is
Page 79
4
Type the system password.
5
Confirm that
If
Not Enabled
has been deleted. If
Not Enabled
is displayed for the
is displayed for the
Enabled
is displayed for the
System Password
System Password
System Password
.
, the system password
, press
the <Alt><b> key combination to restart the system, and repeat step 1
to step 5.
Using the Setup Password
Assigning a Setup Password
You can assign a setup password only when the Setup Password is Not
Enabled. To assign a setup password, highlight the Setup Password option
and press the <+> or <–> key. The system prompts you to enter and verify
the password.
NOTE: The setup password can be the same as the system password. If the two
passwords are different, the setup password can be used as an alternate system
password. The system password cannot be used in place of the setup password.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. Certain key combinations are
invalid and if you enter one, the system beeps. To erase a character, press
<Backspace> or the left-arrow key.
When you verify the password, the Setup Password changes to Enabled. The
next time you enter the System Setup program, the system prompts you for
the setup password.
A change to the Setup Password option becomes effective immediately
(restarting the system is not required).
Operating With a Setup Password Enabled
If Setup Password is Enabled, you must enter the correct setup password
before modifying most of the System Setup options.
Using the System Setup Program and UEFI Boot Manager 79
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If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens. The following options are
exceptions: If System Password is not Enabled and is not locked through the
Password Status option, you can assign a system password. You cannot disable
or change an existing system password.
NOTE: You can use the Password Status option in conjunction with the Setup
Password option to protect the system password from unauthorized changes.
Deleting or Changing an Existing Setup Password
1
Enter the System Setup program and select the
2
Highlight
window. Press <Enter> twice to clear the existing setup password.
The setting changes to
3
If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password."
Setup Password
Not Enabled
, press <Enter> to access the setup password
.
System Security
.
Embedded System Management
The Unified Server Configurator (USC) is an embedded utility that enables
systems and storage management tasks from an embedded environment
throughout the server’s lifecycle.
The USC can be started during the boot sequence and can function
independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features
provided by USC.
The following features of USC are supported on systems with Baseboard
Management Controller (BMC):
• Installing an operating system
• Running diagnostics to validate the memory, I/O devices, processors,
physical disks, and other peripherals
When an optional iDRAC6 Express card is installed, USC provides the
following additional features:
• Downloading and applying firmware updates
• Configuring hardware and firmware
80 Using the System Setup Program and UEFI Boot Manager
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For more information about setting up USC, configuring hardware and
firmware, and deploying the operating system, see the Dell Unified Server
Configurator User’s Guide on the Dell Support website at
support.dell.com/manuals.
Baseboard Management Controller Configuration
NOTE: If an iDRAC6 Express card is installed on the system, the Baseboard
Management Controller (BMC) utility is replaced by the iDRAC 6 utility.
The BMC enables configuring, monitoring, and recovery of systems remotely.
BMC provides the following features:
• Uses the system’s integrated NIC
• Enables fault logging and SNMP alerting
• Provides access to system event log and sensor status
• Allows control of system functions including power on and off
• Functions independently of the system’s power state or the system’s
operating system
• Provides text console redirection for system setup, text-based utilities, and
operating system consoles
NOTE: To remotely access the BMC through the integrated NIC, you must connect
the network connection to integrated NIC1.
For additional information on using BMC, see the documentation for the
BMC and systems management applications.
Entering the BMC Setup Module
1
Turn on or restart your system.
2
Press <
If your operating system begins to load before you press <
allow the system to finish booting, and then restart your system and try
again.
Ctrl><E
> when prompted after POST.
Ctrl><E
Using the System Setup Program and UEFI Boot Manager 81
>,
Page 82
iDRAC Configuration Utility
The iDRAC Configuration Utility is a pre-boot configuration environment
that allows you to view and set parameters for the iDRAC6 and for the
managed server. The iDRAC Configuration Utility enables you to:
• Configure, enable, or disable the iDRAC6 local area network through the
dedicated iDRAC6 Enterprise card port or the embedded NICs.
• Enable or disable IPMI over LAN
• Enable a LAN Platform Event Trap (PET) destination
• Attach or detach the Virtual Media devices
• Change the administrative user name and password and manage user
privileges
• View System Event Log (SEL) messages or clear messages from the log
For additional information on using iDRAC6, see the documentation for
iDRAC6 and systems management applications.
Entering the iDRAC Configuration Utility
1
Turn on or restart your system.
2
Press <
If your operating system begins to load before you press <
allow the system to finish booting, and then restart your system and try
again.
Ctrl><E
> when prompted during POST.
Ctrl><E
>,
82 Using the System Setup Program and UEFI Boot Manager
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Installing System Components
WARNING: While moving or transferring the system, it is recommended that you
use the packaging material that shipped with the system and/or take care to avoid
any damage due to shock or vibration.
NOTE: Depending on the configuration, your system may have cabled or
hot-swappable hard drives, redundant or non-redundant power supplies, and an
LCD panel or diagnostic indicators. The illustrations in this section show a system
with hot-swappable hard drives and an LCD panel.
Recommended Tools
• Key to the system keylock
• #1 and #2 Phillips screwdrivers
• Wrist grounding strap
Inside the System
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
Installing System Components 83
Page 84
Figure 3-1. Inside the System
1
3
6
2
13
9
8
7
14
15
12
10
11
5
4
84 Installing System Components
Page 85
1 system cover 2 cooling shroud
3 PCIe expansion card slots (5) 4 system fan
5 power supply bay 6 heatsink and processor (1 or 2)
7 SAS backplane 8 system feet (4)
9 SAS or SATA hard drives (up to 6) 10 control panel
11 tape drive (optional) 12 optical drive (optional)
13 chassis intrusion switch 14 RAID battery (optional)
15 expansion card stabilizer
Front Bezel
NOTE: If you are removing or installing a hot-swappable hard drive, the system may
remain turned on and in the upright position during removal of the front bezel. If you
are removing or installing any other system component(s), the system should be
turned off and placed in the orientation shown in Figure 3-1.
Removing the Front Bezel
1
Using the system key, unlock the front bezel (if locked).
2
Slide the release latch in the direction of the arrow and rotate the top end
of the bezel away from the chassis.
3
Lift the bezel away from the chassis.
Installing System Components 85
Page 86
Figure 3-2. Removing and Installing the Front Bezel
4
2
1
3
1 front bezel 2 release latch
3 bezel tab slots (2) 4 bezel tabs (2)
Installing the Front Bezel
1
Insert the bezel tabs into the bezel tab slots in the chassis. See Figure 3-2.
2
Press the top end of the bezel into the chassis until the lever locks into place.
3
Using the system key, lock the bezel.
86 Installing System Components
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Front Bezel Inserts
1
2
Removing the Front Bezel Insert
NOTE: Before installing a drive in one or more of the front drive bays, first remove
the corresponding insert(s) on the front bezel.
NOTE: Bezel inserts may contain screws on the inside. You can attach the screws
to new drives, as needed.
1
Remove the front bezel. See "Removing the Front Bezel" on page 85.
2
Press the insert tab and pull the insert away from the bezel. See Figure 3-3.
Figure 3-3. Removing and Installing the Front Bezel Insert
1 front bezel 2 insert tab
Installing System Components 87
Page 88
Installing the Front Bezel Insert
NOTE: If you remove a drive from one or more of the front drive bays, replace the
corresponding insert(s) on the front bezel.
1
From the back of the bezel, align the insert tab with the corresponding
notch on the bezel. Press the insert until the tab snaps into place.
See Figure 3-3.
2
Replace the front bezel. See "Installing the Front Bezel" on page 86.
EMI Filler
Depending on the configuration of your system, an EMI filler may be
installed in one or more of the 5.25-inch optical drive bays at the front of the
system. EMI fillers are essential for airflow efficiency and for electromagnetic
interference (EMI) protection. To install an optical drive, the corresponding
EMI filler must first be removed.
Removing an EMI Filler
1
Remove the front bezel. See "Removing the Front Bezel" on page 85.
2
Remove the EMI filler out of the chassis by pulling firmly on the holes in
the middle of the filler. See Figure 3-4.
88 Installing System Components
Page 89
Figure 3-4. Removing and Installing an EMI Filler
1
1 EMI filler
Installing an EMI Filler
1
Push the EMI filler into the empty drive bay on the front of the chassis
until the filler locks into place. See Figure 3-4.
2
Replace the front bezel. See "Installing the Front Bezel" on page 86.
Installing System Components 89
Page 90
Opening and Closing the System
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
WARNING: Whenever you need to lift the system, get others to assist you. To
avoid injury, do not attempt to lift the system by yourself.
Opening the System
1
Unless you are removing a hot-swap component such as a hard drive or a
power supply, turn off the system and attached peripherals. Disconnect the
system from the electrical outlet and peripherals.
2
Rotate the system feet inward and lay the system on a flat surface.
See Figure 3-5.
3
Turn the lock on the cover release latch counterclockwise to the unlocked
position. See Figure 3-5.
4
Pull the cover release latch and rotate the latch towards the back of the
system to remove the system cover. See Figure 3-5.
5
Grasp the cover on both sides and carefully lift the cover away from the
system. See Figure 3-5.
90 Installing System Components
Page 91
Figure 3-5. Opening and Closing the System
4
3
1
2
1 cover release latch 2 cover release latch lock
3 system cover 4 system feet (4)
Closing the System
1
Ensure that all internal cables are connected and folded out of the way.
2
Ensure that no tools or extra parts are left inside the system.
3
Align the cover with the slots in chassis and lower the cover into the
chassis. See Figure 3-5.
4
Press the cover into the chassis until the latch locks into place.
5
Turn the lock on the cover release latch clockwise to the locked position.
See Figure 3-5.
6
Place the system upright and on its feet on a flat, stable surface.
7
Rotate the system feet outward.
Installing System Components 91
Page 92
8
Reattach any peripherals and connect the system to an electrical outlet.
9
Turn on the system and attached peripherals.
Cooling Shroud
The cooling shroud directs airflow over the system processor and memory
modules.
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
WARNING: The memory modules and heat sink can get very hot during normal
operation. Ensure that the memory modules and heat sink have had sufficient time
to cool before you touch it.
CAUTION: Never operate your system with the cooling shroud removed.
Overheating of the system can develop quickly, resulting in shutdown of the
system and loss of data.
Removing the Cooling Shroud
1
Turn off the system and attached peripherals. Disconnect the system from
the electrical outlet and periperals.
2
Rotate the system feet inward and lay the system on a flat surface.
3
Open the system. See "Opening the System" on page 90.
4
Hold the touch points on the expansion card stabilizer and lift the
expansion card stabilizer away from the cooling shroud. See Figure 3-6.
5
Hold the touch points on the cooling shroud and lift the cooling shroud
out of the system. See Figure 3-6.
92 Installing System Components
Page 93
Figure 3-6. Removing and Installing the Cooling Shroud
1
2
3
4
1 expansion card stabilizer touch
points (2)
3 cooling shroud 4 cooling shroud touch points (2)
2 expansion card stabilizer
Installing the Cooling Shroud
1
Align the cooling shroud with the alignment guides in the system.
2
Hold the touch points on the cooling shroud and carefully lower the
cooling shroud into the system. Ensure that no cables are pinned under
the edges of the cooling shroud.
3
Hold the touch points and lower the expansion card stabilizer.
4
Close the system. See "Closing the System" on page 91.
5
Place the system upright and on its feet on a flat, stable surface.
6
Rotate the system feet outward.
7
Reattach any peripherals, then connect the system to the electrical outlet.
8
Turn on the system and attached peripherals.
Installing System Components 93
Page 94
Hard Drives
Your system supports up to six 3.5-inch or 2.5-inch SATA or SAS hard drives.
Depending on your chassis, the hard drives are installed internally (see
Figure 3-9) or at the front of the system (see Figure 3-7). Internal hard drives are
connected to the system board. Front-mounted hard drives are connected to a
SAS backplane through hard drive carriers and can be configured as hotswappable.
Removing a Drive Blank From the Front Bay
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
1 Remove the front bezel. See
2 Open the drive blank release handle to release the blank.
3
Slide the drive blank out until it is free of the drive bay.
Installing a Drive Blank in the Front Bay
1 Remove the front bezel. See
2
Open the handle on the drive blank.
3
Insert the drive blank into the drive bay until the blank is fully seated.
4
Close the handle to lock the blank in place.
"Removing the Front Bezel" on page 85.
"Removing the Front Bezel."
Removing a Hot-Swap Hard Drive
CAUTION: To prevent data loss, ensure that your operating system supports hot-
swap drive removal and installation. See the documentation provided with your
operating system for more information.
1 Remove the front bezel. See
2
From the RAID management software, prepare the drive for removal.
until the hard-drive indicators on the drive carrier signal that the drive
can be removed safely.
about hot-swap drive removal.
If the drive has been online, the green
the drive is powered down. When the drive indicators are off, the drive is
ready for removal.
94 Installing System Components
"Removing the Front Bezel" on page 85.
See your controller documentation for information
activity/
fault indicator will flash as
Wait
Page 95
3 Press the button on the front of the drive carrier to release the carrier
1
2
handle. See Figure 3-7.
4 Rotate the carrier handle to extract the drive from the bay.
5
Slide the hard drive out until it is free of the drive bay.
6
Remove the four screws that secure the hard drive to the hard-drive carrier.
7
Remove the hard drive from the carrier.
8
Insert a drive blank in the vacated drive bay. See "Installing a Drive Blank
in the Front Bay" on page 94.
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
Figure 3-7. Removing and Installing a Hot-Swap Hard Drive
1 release button 2 hard drive carrier handle
Installing System Components 95
Page 96
Installing a Hot-Swap Hard Drive
CAUTION: Use only hard drives that have been tested and approved for use with
the SAS/SATA backplane.
CAUTION: Not all operating systems support hot-swappable hard drive
installation. See the documentation supplied with your operating system for more
information.
CAUTION: Combining SATA and SAS hard drives in the same system
configuration is not supported.
1
Remove the front bezel. See "Removing the Front Bezel" on page 85.
2
Press the button on the front of the drive carrier, rotate the carrier handle
outward, and remove the carrier from the drive bay.
3
Install the hard drive carrier on the hard drive.
a Insert the hard drive into the hard-drive carrier with the connector
end of the drive at the rear. See Figure 3-8.
b Align the screw holes on the hard drive with the holes on the hard-
drive carrier.
When aligned correctly, the rear of the hard drive will be flush with
the rear of the hard-drive carrier.
c Attach the four screws to secure the hard drive to the hard-drive
carrier. See Figure 3-8.
96 Installing System Components
Page 97
Figure 3-8. Installing a Hard Drive Into a Drive Carrier
4
3
1
2
1 drive carrier 2 screws (4)
3 hard drive 4 SAS/SATA screw hole
Installing System Components 97
Page 98
4
With the lever on the hard drive carrier open, slide the hard drive into the
drive bay until the carrier contacts the backplane. See Figure 3-7.
5
Push in (towards the system) on the hard drive carrier and rotate the
handle up until it snaps into place. See Figure 3-7.
6 Replace the front bezel. See "Installing the Front Bezel
" on page 86
Removing a Cabled Hard Drive
WARNING: Only trained service technicians are authorized to remove the system
cover and access any components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.
2
Rotate the system feet inward and lay the system on a flat surface.
3
Open the system. See "Opening the System" on page 90.
4
Disconnect the power and data cable from the hard drive in the drive bay.
5
Press the blue tabs on each side of the hard-drive bracket towards each
other and slide the drive up and out of the bay. See Figure 3-9.
.
98 Installing System Components
Page 99
Figure 3-9. Removing and Installing a Cabled Hard Drive
2
3
1
1 hard drive 2 power and data cable
3 blue tabs (2)
6
Detach the hard-drive bracket from the hard drive by pushing out at the
edges of the bracket and removing the hard drive. See Figure 3-10.
Installing System Components 99
Page 100
Figure 3-10. Removing a Hard Drive From a Hard Drive Bracket
1
2
1 hard drive 2 hard drive bracket
NOTE: If you are not replacing the hard drive, remove the drive from the drive
bracket (see Figure 3-10) and insert the empty bracket back into the drive bay.
7
Close the system. See "Closing the System" on page 91.
8
Place the system upright and on its feet on a flat, stable surface.
9
Rotate the system feet outward.
10
Reattach any peripherals and connect the system to an electrical outlet.
11
Turn on the system and attached peripherals
Installing a Cabled Hard Drive
WARNING: Only trained service technicians are authorized to remove the system
cover and access any components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.
2
Rotate the system feet inward and lay the system on a flat surface.
100 Installing System Components
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