Dell PowerEdge T100 User Manual

Dell™ PowerEdge™ T100 Systems

Hardware Owner’s Manual

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and Pow er Edg e are trademarks of Dell Inc.; Intel is a registered trademark of Intel Corporation in the U.S. and other countries; Microsoft, MS-DOS, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; UNIX is a registered trademark of The Open Group in the United States and other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

June 2009 Rev. A01

Contents

1 About Your System . . . . . . . . . . . . . . . . . . . 9

Other Information You May Need . . . . . . . . . . . . . 9

Accessing System Features During Startup

Front-Panel Features and Indicators

Back-Panel Features and Indicators

Connecting External Devices

NIC Indicator Codes

Power Supply Indicators

Diagnostic Lights

System Messages

Warning Messages

. . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . 27

Diagnostics Messages

Alert Messages

. . . . . . . . . . . . . . . . . . . . . 27

. . . . . . . . . . . . . . . . . 27

. . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . 15

. . . . . . . 10

. . . . . . . . . . 11

. . . . . . . . . . 13

2 Using the System Setup Program . . . . . . 29

Entering the System Setup Program . . . . . . . . . . . 29

Responding to Error Messages

Using the System Setup Program

. . . . . . . . . . . 29

. . . . . . . . . 30

System Setup Options

Main Screen

. . . . . . . . . . . . . . . . . . . . 30

. . . . . . . . . . . . . . . . . . 30

Contents 3

Memory Information Screen . . . . . . . . . . . . 33

CPU Information Screen

SATA Configuration Screen

Integrated Devices Screen

Console Redirection Screen

System Security Screen

Exit Screen

. . . . . . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . 33

. . . . . . . . . . . . . 34

. . . . . . . . . . . . . 35

. . . . . . . . . . . . 36

. . . . . . . . . . . . . . 36

System and Setup Password Features

Using the System Password

Using the Setup Password

Disabling a Forgotten Password

. . . . . . . . . . 38

. . . . . . . . . . . . 39

. . . . . . . . . . . . . 42

. . . . . . . . . . . . . 43

3 Installing System Components . . . . . . . 45

Recommended Tools . . . . . . . . . . . . . . . . . . . 45

Inside the System

Opening the System

Closing the System

Front Drive Bezel

Removing the Front Drive Bezel

Replacing the Front Drive Bezel

Removing an Insert on the Front Drive Bezel

Replacing an Insert on the Front Drive Bezel

Removing and Inserting Blank Drive Inserts

. . . . . . . . . . . . . . . . . . . . . 46

. . . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . . . . . . 48

. . . . . . . . . . 49

. . . . 50

. . . . . . 51

4 Contents

Diskette Drive

. . . . . . . . . . . . . . . . . . . . . . 52

Removing the Diskette Drive

Installing a Diskette Drive

Optical and Tape Drives

. . . . . . . . . . . . 52

. . . . . . . . . . . . . . 54

. . . . . . . . . . . . . . . . . 57

Removing an Optical or Tape Drive. . . . . . . . . 57

Installing an Optical or Tape Drive

. . . . . . . . . 60

Hard Drives

Expansion Cards

Memory

. . . . . . . . . . . . . . . . . . . . . . . . 64

Hard Drive Installation Guidelines

Removing a Hard Drive

Installing a Hard Drive

. . . . . . . . . . . . . . . . . . . . . 70

. . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . 66

Removing an Expansion Card

Installing an Expansion Card

SAS Controller Expansion Card

. . . . . . . . . . . . . . . . . . . . . . . . . 76

Memory Module Upgrade Kits

. . . . . . . . . 64

. . . . . . . . . . . 70

. . . . . . . . . . . . 73

. . . . . . . . . . 74

. . . . . . . . . . . 76

Memory Module Installation Guidelines

Addressing Memory With 8-GB Configurations (Microsoft

Removing a Memory Module

Installing a Memory Module

Microprocessor

Removing the Processor

Replacing the Processor

Cooling Fans

Removing the Cooling Fans

Replacing the Cooling Fans

®

Windows® Operating System Only) . 77

. . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . . . . . 80

. . . . . . . . . . . . . . 81

. . . . . . . . . . . . . . 83

. . . . . . . . . . . . . . . . . . . . . . . 84

. . . . . . . . . . . . . 84

. . . . . . . . . . . . . 87

. . . . . . 76

System Battery

. . . . . . . . . . . . . . . . . . . . . . 89

Removing the System Battery

Installing the System Battery

Power Supply

. . . . . . . . . . . . . . . . . . . . . . 92

Removing the Power Supply

Installing the Power Supply

. . . . . . . . . . . 90

. . . . . . . . . . . . 91

. . . . . . . . . . . . 92

. . . . . . . . . . . . 94

Contents 5

Chassis Intrusion Switch . . . . . . . . . . . . . . . . 94

Removing the Chassis Intrusion Switch

Installing the Chassis Intrusion Switch

Bezel

. . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Removing the Bezel

Replacing the Bezel

. . . . . . . . . . . . . . . . . 96

. . . . . . . . . . . . . . . . . 97

. . . . . . 94

. . . . . . . 95

I/O Panel Assembly

Removing the I/O Panel Assembly

Replacing the I/O Panel Assembly

System Board

Removing the System Board

Installing the System Board

. . . . . . . . . . . . . . . . . . . 98

. . . . . . . . . 98

. . . . . . . . . 99

. . . . . . . . . . . . . . . . . . . . . . 102

. . . . . . . . . . . 102

. . . . . . . . . . . . 103

4 Troubleshooting Your System . . . . . . . . 105

Safety First—For You and Your System . . . . . . . . 105

Start-Up Routine

Checking the Equipment

Troubleshooting External Connections

Troubleshooting the Video Subsystem

Troubleshooting the Keyboard or Mouse

Troubleshooting Serial I/O Problems

Troubleshooting a Serial I/O Device

Troubleshooting a USB Device

. . . . . . . . . . . . . . . . . . . . 105

. . . . . . . . . . . . . . . . 106

. . . . . . 106

. . . . . . . 107

. . . . . . . . . 109

. . . . . . . 109

. . . . . . . . . . 110

6 Contents

Troubleshooting a NIC

. . . . . . . . . . . . . . . . . 112

Troubleshooting a Wet System. . . . . . . . . . . . . 113

Troubleshooting a Damaged System

. . . . . . . . . . 114

Troubleshooting the System Battery. . . . . . . . . . . 114

Troubleshooting Power Supply

Troubleshooting System Cooling Problems

Troubleshooting a Fan

Troubleshooting System Memory

Troubleshooting a Diskette Drive

Troubleshooting an Optical Drive

Troubleshooting an External SCSI Tape Drive

Troubleshooting a Hard Drive

Troubleshooting a SAS or SAS RAID Controller

Troubleshooting Expansion Cards

Troubleshooting the Microprocessor

. . . . . . . . . . . . . 115

. . . . . . . 116

. . . . . . . . . . . . . . . 117

. . . . . . . . . . . . 118

. . . . . . . . . . . . 120

. . . . . . . . . . . . 122

. . . . . 123

. . . . . . . . . . . . . . 124

. . . . 125

. . . . . . . . . . . . 127

. . . . . . . . . . 129

5 Running the System Diagnostics . . . . . . 131

Using Dell PowerEdge Diagnostics . . . . . . . . . . . 131

System Diagnostics Features

. . . . . . . . . . . . . . 131

When to Use the System Diagnostics

Running the System Diagnostics

. . . . . . . . . . . . 132

System Diagnostics Testing Options

Using the Custom Test Options

. . . . . . . . . . . . . 133

Selecting Devices for Testing

Selecting Diagnostics Options

Viewing Information and Results

. . . . . . . . . . 132

. . . . . . . . . . . 133

. . . . . . . . . . 134

Contents 7

6 Jumpers and Connectors. . . . . . . . . . . . 135

System Board Jumpers. . . . . . . . . . . . . . . . . 135

System Board Connectors

Disabling a Forgotten Password

. . . . . . . . . . . . . . . 137

. . . . . . . . . . . . 139

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 141

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 141

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

8 Contents

About Your System

This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises. System conditions can be reported by any of the following:

• Front or back panel indicators

• System messages

• Warning messages

• Diagnostics messages

• Alert messages

This section describes each type of message, lists the possible causes, and provides steps to resolve any problems indicated by a message. The system indicators and features are illustrated in this section.

Other Information You May Need

NOTE: Important safety and regulatory information is provided in another

document. Warranty information may be included within this document or as a separate document.

• The

• CDs or DVDs included with your system provide documentation and tools

• Systems management software documentation describes the features,

• Operating system documentation describes how to install (if necessary),

• Documentation for any components you purchased separately provides

Getting Started Guide

up your system, and technical specifications.

for configuring and managing your system.

requirements, installation, and basic operation of the software.

configure, and use the operating system software.

information to configure and install these options.

provides an overview of system features, setting

About Your System 9

• Updates are sometimes included with the system to describe changes to the system, software, and/or documentation.

NOTE: Always check for updates on support.dell.com and read the updates

first because they often supersede information in other documents.

• Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.

Accessing System Features During Startup

Table 1-1 describes keystrokes that may be entered during startup to access system features. If your operating system begins to load before you enter the keystroke, allow the system to finish booting, and then restart your system and try again.

Table 1-1. Keystrokes for Accessing System Features

Keystroke Description

<F2> Enters the System Setup program. See "Using the System Setup

Program" on page 29.

<F10> Opens the utility partition, allowing you to run the system

diagnostics. See "Running the System Diagnostics" on page 132.

<F11> Enters the boot menu selection screen, allowing you to choose a boot

device.

<F12> Initiates PXE boot.

<Ctrl+C> Option is displayed for some SAS controller expansion cards. Enters

the SAS Configuration Utility, which includes RAID configuration options. See your SAS adapter User’s Guide for more information.

<Ctrl+S> Option is displayed only if you have PXE support enabled through

the System Setup Program (see Table 2-1). This keystroke allows you to configure NIC settings for PXE boot. For more information, see the documentation for your integrated NIC.

10 About Your System

Front-Panel Features and Indicators

1

2

3

5

6

4

Figure 1-1 shows the controls, indicators, and connectors located on the system's front panel. Table 1-2 provides component descriptions.

Figure 1-1. Front-Panel Features and Indicators

Table 1-2. Front-Panel Components

Item Component Icon Description

1 USB connectors (2) Connects USB 2.0-compliant

devices to the system.

About Your System 11

Table 1-2. Front-Panel Components (continued)

Item Component Icon Description

2 power button The power button controls the DC

power supply output to the system.

NOTE: If you turn off the system using

the power button and the system is running an ACPI-compliant operating system, the system performs a graceful shutdown before the power is turned off. If the system is not running an ACPI-compliant operating system, the power is turned off immediately after the power button is pressed.

3 power light No light — The system is off.

Steady green — The system is powered on.

Blinking green — The system is in a low power state.

Steady amber — A BIOS failure occurred before Power-On Self Test (POST). See "Diagnostic Lights" on page 16.

Blinking amber — There is a problem with the power supply.

4 flex bay

5 lower 5.25-inch drive

bay

6 upper 5.25-inch drive

bay

Holds an optional diskette drive.

Holds an optional optical or tape backup unit drive.

Holds an optical drive.

12 About Your System

Back-Panel Features and Indicators

1

5

7

4

3

2

6

Figure 1-2 shows the controls, indicators, and connectors located on the system's back panel.

Figure 1-2. Back-Panel Features and Indicators

1 voltage selection switch 2 power connector

3 USB connectors (5) 4 NIC connector

5 video connector 6 serial connector

7 I/O expansion-card slots (4)

About Your System 13

Connecting External Devices

1

2

When connecting external devices to your system, follow these guidelines:

• Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the device itself.) See the documentation that accompanied the device for specific installation and configuration instructions.

• Always attach an external device while your system and the device are turned off. Next, turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise).

See "Using the System Setup Program" on page 29 for information about enabling, disabling, and configuring I/O ports and connectors.

NIC Indicator Codes

The NIC on the back panel has an indicator that provides information on network activity and link status. See Figure 1-3. Table 1-3 lists the NIC indicator codes.

Figure 1-3. NIC Indicators

1 link indicator 2 activity indicator

14 About Your System

Table 1-3. NIC Indicator Codes

Indicator Type Indicator Code Description

Activity Off When off at the same time that the link indicator

is off, the NIC is not connected to the network or the NIC is disabled in the System Setup program. See "Using the System Setup Program" on page 29.

Blinking Indicates that network data is being sent or

received.

Link Off When off at the same time that the activity

indicator is off, the NIC is not connected to the network or the NIC is disabled in the System Setup program. See "Using the System Setup Program" on page 29.

Yellow 1000-Mbps connection

Orange 100-Mbps connection

Green 10-Mbps connection

Power Supply Indicators

The voltage selection switch on the back panel of the system allows you to select one of two primary voltage inputs. Ensure that the switch is set to the proper voltage according to Table 1-4.

Table 1-4. Voltage Selection Switch

If your power source is: The voltage selection switch should be set to:

110 V

220 V

115

230

For information on system power requirements, see "Technical Specifications" in your Getting Started Guide.

About Your System 15

Diagnostic Lights

The four diagnostic indicator lights on the system front panel display error codes during system startup. Table 1-5 lists the causes and possible corrective actions associated with these codes. A highlighted circle indicates the light is on; a non-highlighted circle indicates the light is off.

NOTE: If the power LEDs blink amber, there is a problem with the power supply. If

the power LED shows a solid amber, a BIOS failure occurred before Power-On Self Test (POST).

Table 1-5. Diagnostic Indicator Codes

Code Causes Corrective Action

The computer is in a normal off condition or a possible pre-BIOS failure has occurred.

The diagnostic lights are not lit after the system successfully boots to the operating system.

The system is in a normal operating condition after POST.

Plug the computer into a working electrical outlet and press the power button.

Information only.

BIOS checksum failure detected; system is in recovery mode.

Possible processor failure. See "Troubleshooting the

Memory failure. See "Troubleshooting System

Possible expansion card failure.

16 About Your System

See "Getting Help" on page 141.

Microprocessor" on page 129.

Memory" on page 118.

See "Troubleshooting Expansion Cards" on page 127.

Table 1-5. Diagnostic Indicator Codes

Code Causes Corrective Action

Possible video failure. See "Getting Help" on page 141.

Diskette drive or hard drive failure.

Possible USB failure. See "Troubleshooting a USB

No memory modules detected.

System board failure. See "Getting Help" on page 141.

Memory configuration error.

Possible system board resource and/or system board hardware failure.

Possible system resource configuration error.

Ensure that the diskette drive and hard drive are properly connected. See "Hard Drives" on page 64 or "Diskette Drive" on page 52 for information on the drives installed in your system.

Device" on page 110.

See "Troubleshooting System Memory" on page 118.

See "Getting Help" on page 141.

Other failure. Ensure that the diskette drive,

optical drive, and hard drives are properly connected. See "Troubleshooting Your System" on page 105 for the appropriate drive installed in your system. If the problem persists, see "Getting Help" on page 141.

About Your System 17

System Messages

System messages appear on the screen to notify you of a possible problem with the system. Table 1-6 lists the system messages that can occur and the probable cause and corrective action for each message.

NOTE: If you receive a system message that is not listed in Table 1-6, check the

documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Table 1-6. System Messages

Message Causes Corrective Actions

Attempting to update Remote Configuration.

Please wait....

BIOS Update Attempt Failed!

Caution! NVRAM_CLR jumper is installed on system board.

Remote Configuration is in progress.

Remote BIOS update attempt failed.

NVRAM_CLR jumper is installed.

Wait until the process is complete.

Retry the BIOS update. If the problem persists, see "Getting Help" on page 141.

Check the System Setup configuration settings. See

"Using the System Setup Program

Remove the NVRAM_CLR jumper. See Figure 6-1 for jumper locations.

" on page 29.

18 About Your System

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

Data error The diskette drive or hard

drive cannot read the data.

Decreasing available memory

Diskette read failure

Diskette subsystem reset failed

Drive not ready Diskette missing or

One or more memory modules might be improperly seated or faulty.

Faulty or improperly inserted diskette.

Faulty diskette drive or optical drive controller.

improperly inserted in diskette drive.

For the operating system, run the appropriate utility to check the file structure of the diskette drive or hard drive.

See your operating system documentation for information on running these utilities.

Reinstall the memory modules and, if necessary, replace them. See "Memory" on page 76.

See "Troubleshooting System Memory" on page 118.

Replace the diskette.

Ensure that the diskette drive and optical drive cables are properly connected. See "Troubleshooting a USB Device" on page 110 and "Troubleshooting an Optical Drive" on page 122. If the problem persists, see "Getting Help" on page 141.

Reinsert or replace the diskette.

About Your System 19

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

Error: Incorrect memory configuration. Ensure memory in slots DIMM1_A and DIMM1_B, DIMM2_A and DIMM2_B match identically in size, speed and rank.

Error 8602: Auxiliary device failure. Verify that mouse and keyboard are securely attached to correct connectors.

Gate A20 failure Faulty keyboard controller

General failure The operating system is

Keyboard controller failure

Keyboard data line failure

Keyboard failure Keyboard stuck key

failure

The installed memory modules are not matched pairs.

Loose or improperly connected mouse or keyboard cable; faulty mouse or keyboard.

(faulty system board).

unable to carry out the command.

Faulty keyboard controller (faulty system board).

Loose or improperly connected keyboard cable; faulty keyboard; faulty keyboard controller.

See "Memory Module Installation Guidelines" on page 76.

Replace the mouse. If the problem persists, replace the keyboard.

See "Getting Help" on page 141.

This message is usually followed by specific information. Take the appropriate action to resolve the problem.

See "Getting Help" on page 141.

Ensure that the keyboard is properly connected. If the problem persists, replace the keyboard. If the problem persists, see "Getting Help" on page 141.

20 About Your System

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

Keyboard fuse has failed.

Manufacturing mode detected

Memory address line failure at

value

read expecting

Memory double word logic failure at

address

expecting Memory odd/even

logic failure at

start address

address

value

, read

value

to

Keyboard fuse has failed. Replace the keyboard.

Faulty system board. If the problem persists, the

system board is faulty. See "Getting Help" on page 141.

System is incorrectly configured.

Faulty or improperly

,

installed memory modules, or faulty system board.

Ensure that all memory modules are properly installed. See "Troubleshooting System Memory" on page 118. If the problem persists, see "Getting Help" on page 141.

end address

Memory write/read failure at

value

read expecting

Memory tests terminated by keystroke

address

value

,

The spacebar was pressed during POST to terminate the memory test.

Information only.

About Your System 21

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

No boot device available

No boot sector on hard-disk drive

No timer tick interrupt

The system cannot find the diskette or hard drive.

The system configuration information in the System Setup program might be incorrect.

A chip on the system board might be malfunctioning.

If the diskette drive is your boot device, ensure that a bootable disk is in the drive.

If the hard drive is your boot device, ensure that the hard drive is installed, properly seated, and partitioned as a boot device.

Enter the System Setup program and verify the boot sequence information. See "System Setup Options" on page 30.

Enter the System Setup program and verify the system configuration information for the hard drive. See "System Setup Options" on page 30.

If the message continues to appear after verifying the information in the System Setup program, the operating system might have been corrupted. Reinstall the operating system. See your operating system documentation for reinstallation information.

Run the system diagnostics. See "Running the System Diagnostics" on page 131.

22 About Your System

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

Not a boot diskette The operating system is

trying to boot from a diskette that does not have a bootable operating system installed on it.

Option ROM Checksum Error

PCIe Degraded Link Width Error: Embedded

nn

Bus# Expected Link Width

is Actual Link Width

is PCIe Degraded Link

Width Error: Slot Expected Link Width

is Actual Link Width

is PCIe Training

Error: Embedded Bus#

/Dev#nn/Func

n

nn

/Dev#nn/Func

PCI device BIOS (Option ROM) checksum failure is detected during shadowing.

Faulty or improperly installed PCIe card.

n

Faulty or improperly

n

installed PCIe card in the specified slot number.

Faulty or improperly installed PCIe card.

n

Insert a diskette that has a bootable operating system.

Ensure that all appropriate cables are securely connected to the expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 127.

Reseat the PCIe cards. See "Expansion Cards" on page 70. If the problem persists, see "Getting Help" on page 141.

Reseat the PCIe card in the specified slot number. See "Expansion Cards" on page 70. If the problem persists, see "Getting Help" on page 141.

Reseat the PCIe cards. See "Expansion Cards" on page 70. If the problem persists, see "Getting Help" on page 141.

About Your System 23

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

PCIe Training Error: Slot

Plug & Play Configuration Error

Read fault Requested sector

not found

Remote Configuration update attempt failed

SATA port A/B/C/D hard disk drive configuration error

n

Faulty or improperly installed PCIe card in the specified slot number.

Error encountered in initializing PCI device; faulty system board.

The operating system cannot read from the diskette or hard drive, the system could not find a particular sector on the disk, or the requested sector is defective.

System could not implement Remote Configuration request.

Faulty drive. Parameters failure.

Reseat the PCIe card in the specified slot number. See "Expansion Cards" on page 70. If the problem persists, see "Getting Help" on page 141.

Install the NVRAM_CLR jumper and reboot the system. See Figure 6-1 for jumper location. Check for a BIOS update. If the problem persists, see "Troubleshooting Expansion Cards" on page 127. If the problem persists, see "Getting Help" on page 141.

Replace the diskette. Ensure that the diskette and hard-drive cables are properly connected. See "Troubleshooting a USB Device" on page 110 or "Troubleshooting a Hard Drive" on page 124 for the appropriate drive(s) installed in your system.

Retry Remote Configuration.

Ensure that the hard drive cables are properly connected. See "Troubleshooting a Hard Drive" on page 124.

24 About Your System

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

SATA port A/B/C/D hard disk drive failure

SATA port A/B/C/D hard disk drive auto-sensing error

SATA Port A/B/C/D hard disk not found

Sector not found Seek error Seek operation

failed

Shutdown failure Shutdown test failure. Ensure that all memory

The amount of system memory has changed.

Faulty drive. INT13 call failure from the drive.

SATA Port A/B/C/D set as Auto, no disk installed.

Faulty diskette or hard drive.

Faulty memory module.

Information only, if you have changed the memory configuration.

Faulty memory module. See "Troubleshooting

Ensure that the hard drive cables are properly connected. See "Troubleshooting a Hard Drive" on page 124.

Run the System Setup program to correct the settings. See "Using the System Setup Program" on page 29.

See "Troubleshooting a USB Device" on page 110 or "Troubleshooting a Hard Drive" on page 124 for the appropriate drive installed in your system.

modules are properly installed. See "Troubleshooting System Memory" on page 118. If the problem persists, see "Getting Help" on page 141.

See "Troubleshooting System Memory" on page 118. If the problem persists, see "Getting Help" on page 141.

System Memory" on page 118. If the problem persists, see "Getting Help" on page 141.

About Your System 25

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

Time-of-day clock stopped

Time-of-day not set

- please run SETUP program

Timer chip counter 2 failed

Unexpected interrupt in protected mode

Utility partition not available

Warning! No micro code update loaded for processor 0

Faulty battery; faulty system board.

Incorrect Time or Date settings; faulty system battery.

Faulty system board. See "Getting Help" on

Faulty or improperly installed memory modules or faulty system board.

Utility partition is not available on the hard disk

Micro code update failed. Update the BIOS firmware.

See "Troubleshooting the System Battery" on page 114. If the problem persists, see "Getting Help" on page 141.

Check the Time and Date settings. See "Using the System Setup Program" on page 29. If the problem persists, see "Troubleshooting the System Battery" on page 114.

page 141.

Ensure that all memory modules are properly installed. See "Memory Module Installation Guidelines" on page 76. If the problem persists, see "Troubleshooting System Memory" on page 118. If the problem persists, see "Getting Help" on page 141.

Create a utility partition on the boot hard drive. See the CDs that came with your system.

See "Getting Help" on page 141.

26 About Your System

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

Write fault Write fault on

selected drive

Faulty diskette, diskette drive, hard drive.

Replace the diskette. Ensure that the diskette drive and hard-drive cables are properly connected. See "Troubleshooting a USB Device" on page 110 or "Troubleshooting a Hard Drive" on page 124 for the appropriate drive(s) installed in your system.

Warning Messages

A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating

system. For more information, see the documentation that accompanied the operating system or application.

Diagnostics Messages

When you run system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist in "Getting Help" on page 141, and then follow the instructions in that section for obtaining technical assistance.

Alert Messages

Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation.

About Your System 27

28 About Your System

Using the System Setup Program

After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference.

You can use the System Setup program to:

• Change the system configuration stored in NVRAM after you add, change, or remove hardware

• Set or change user-selectable options—for example, the time or date

• Enable or disable integrated devices

• Correct discrepancies between the installed hardware and configuration settings

Entering the System Setup Program

1

Turn on or restart your system.

2

Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.

NOTE: To ensure an orderly system shutdown, see the documentation that

accompanied your operating system.

Responding to Error Messages

You can enter the System Setup program by responding to certain error messages. If an error message appears while the system is booting, make a note of the message. Before entering the System Setup program, see "System Messages" on page 18 for an explanation of the message and suggestions for correcting errors.

NOTE: After installing a memory upgrade, it is normal for your system to send a

message the first time you start your system.

Using the System Setup Program 29

Using the System Setup Program

Table 2-1 lists the keys that you use to view or change information on the System Setup program screens and to exit the program.

Table 2-1. System Setup Program Navigation Keys

Keys Action

Up arrow or <Shift><Tab> Moves to the previous field.

Down arrow or <Tab> Moves to the next field.

Spacebar, <+>, < right arrows

<Esc> Exits the System Setup program and restarts the

<F1> Displays the System Setup program

NOTE: For most of the options, any changes that you make are recorded but do not

take effect until you restart the system.

–>, left and

Cycles through the settings in a field. In many fields, you can also type the appropriate value.

system if any changes were made.

's help file.

System Setup Options

Main Screen

When you enter the System Setup program, the main System Setup program screen appears (see Figure 2-1).

30 Using the System Setup Program

Figure 2-1. Main System Setup Program Screen

Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen.

NOTE: The System Setup program defaults are listed under their respective

options, where applicable.

Table 2-2. System Setup Program Options

Option Description

System Time Resets the time on the system's internal clock.

System Date Resets the date on the system's internal calendar.

Memory Information See "Memory Information Screen" on page 33.

CPU Information See "CPU Information Screen" on page 33.

SATA Configuration See "SATA Configuration Screen" on page 34

Using the System Setup Program 31

.

Table 2-2. System Setup Program Options (continued)

Option Description

Boot Sequence Determines the order in which the system searches for boot

devices during system startup. Available options can include the diskette drive, CD drive, hard drives, and network.

Hard-Disk Drive Sequence

USB Flash Drive Emulation Type (

Auto

default)

Boot Sequence Retry

Disabled

(

Integrated Devices See "Integrated Devices Screen" on page 35.

PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of the

Console Redirection See "Console Redirection Screen" on page 36.

System Security Displays a screen to configure the system password and

System Event Log Allows you to display or clear the system event log. The

Keyboard NumLock (On default)

default)

Determines the order in which the system searches the hard drives during system startup. The selections depend on the hard drives installed in your system.

Determines the emulation type for a USB flash drive. Floppy allows the USB flash drive to act as a removable floppy disk, and it will be assigned a drive letter of A: or B:.

Hard disk allows the USB flash drive to act as a hard drive. Auto automatically chooses an emulation type.

Enables or disables retrying the boot sequence that was specified in the Boot Sequence option.

integrated devices on the PCI bus, and any installed expansion cards that require an IRQ.

setup password features. See "Using the System Password" on page 39 and "Using the Setup Password" on page 42 for more information.

default setting for the Clear System Event Log field is No.

Determines whether your system starts up with the NumLock mode activated on 101– or 102–key keyboards (does not apply to 84-key keyboards).

32 Using the System Setup Program

Table 2-2. System Setup Program Options (continued)

Option Description

Report Keyboard Errors (Report default)

Enables or disables reporting of keyboard errors during the POST. Enable this option for host systems that have keyboards attached. Select Do Not Report to suppress all error messages relating to the keyboard or keyboard controller during POST. This setting does not affect the operation of the keyboard itself if a keyboard is attached to the system.

Memory Information Screen

Table 2-3 lists the options and descriptions for the information fields that appear on the

Table 2-3. Memory Information Screen

Option Description

System Memory Size Displays the amount of main memory in the system.

System Memory Type Displays the type of memory installed in the system.

System Memory Speed Displays the clock frequency of the main memory.

Video Memory Displays the amount of video memory.

System Memory Testing (Enabled default)

Memory Information

When set to Enabled, system memory tests are conducted. When set to Disabled, the memory tests are not performed.

screen.

CPU Information Screen

Table 2-4 lists the options and descriptions for the information fields that appear on the

Table 2-4. CPU Information Screen

Option Description

64-bit Specifies if the installed processor supports Intel

Core Speed Displays the clock speed of the processor.

Bus Speed Displays the bus speed of the processor.

CPU Information

extensions.

screen.

Using the System Setup Program 33

®

64-bit

Table 2-4. CPU Information Screen (continued)

Option Description

Logical Processor (Enabled default)

Virtualization Technology (Disabled default)

Adjacent Cache Line Prefetch (Enabled default)

Hardware Prefetcher (Enabled default)

Demand-Based Power Management (Enabled default)

Processor 0 ID Displays the family and model number of the processor.

Processor Name Display

Level 2 Cache

Number of Cores

Displays when the processor supports Hyper-Threading technology. Enabled permits all logical processors to be used by the operating system. Only the first logical processor is used by the operating system if Disabled is selected.

Displays when the processor(s) support Virtualization Technology. Enabled permits virtualization software to use Virtualization Technology incorporated in the processor design. This feature can only be used by software that supports Virtualization Technology.

Enables or disables optimal use of sequential memory access. Disable this option for applications that require high use of random memory access.

Enables or disables the hardware prefetcher.

When set to Enabled, the CPU Performance State Tables are reported to the operating system. When set to Disabled, the Performance State Tables are not reported to the operating system.

If the processor does not support Demand-Based Power Management, this field is read-only.

Displays the CPU name of the installed Processor 0.

Displays the amount of cache memory for the processor.

Displays the number of cores in the processor.

SATA Configuration Screen

Table 2-5 lists the options and descriptions for the information fields that appear on the

34 Using the System Setup Program

SATA Configuration

screen.

Table 2-5. SATA Configuration Screen

Option Description

Embedded SATA

Port X

Model

Drive Type

Capacity

Enables (

Por tX.

Displays the drive model of the selected hard drive.

Displays the drive type of the selected hard drive.

Displays the total capacity of the selected hard drive.

ATA Mod e

Auto

) or disables (

Off

) the SATA hard drive in

Off

) all SATA ports

.

Integrated Devices Screen

Table 2-6 lists the options and descriptions for the information fields that appear on the

Table 2-6. Integrated Devices Screen Options

Option Description

Diskette Controller Enables the diskette controller. When set to Auto (the

User Accessible USB Ports (All Ports On default)

Embedded Gb NIC (Enabled with PXE default)

MAC Address

Serial Port 1 (COM1 default)

Speaker (On default)

Integrated Devices

default), each channel of the diskette controller is enabled if IDE devices are attached to the channel and the external diskette controller is not detected.

Enables or disables the user accessible USB ports. Options are All Ports On, Only Back Ports On, or All Ports Off.

Enables or disables the system's integrated NIC. Options are Enabled with PXE, Enabled without PXE, and Disabled. PXE support allows the system to boot from the network. Changes take effect after the system reboots.

Displays the MAC address for the integrated 10/100/1000 NIC. This field does not have user-selectable settings.

Sets the serial port to OFF or COM1.

If Console Redirection is Enabled, Serial Port 1 is automatically set to COM1, which becomes locked to ensure the console redirection function.

Enables or disables the system internal speaker.

screen.

Using the System Setup Program 35

Console Redirection Screen

Table 2-7 lists the options and descriptions for the information fields that appear on the

Table 2-7. Console Redirection Screen Options

Option Description

Console Redirection (Off default)

Failsafe Baud Rate

115200

(

Remote Terminal Type (VT 100/VT 220 default)

Redirection After Boot (Enabled default)

Console Redirection

default)

screen.

Sets the console redirection feature to Off or Serial Port 1.

Displays if the failsafe baud rate is used for console redirection.

Select either VT 100/VT 220 or ANSI.

Enables or disables console redirection after your system restarts.

System Security Screen

Table 2-8 lists the options and descriptions for the information fields that appear on the

NOTE: The Trusted Platform Module (TPM) may not be available in some countries.

Table 2-8. System Security Screen Options

System Security

screen.

Option Description

System Password Displays the current status of your system's password security

feature and allows you to assign and verify a new system password.

NOTE: See "Using the System Password" on page 39 for

instructions on assigning a system password and using or changing an existing system password.

Setup Password Restricts access to the System Setup program in the same way

that you restrict access to your system using the system password feature.

NOTE: See "Using the Setup Password" on page 42 for instructions

on assigning a setup password and using or changing an existing setup password.

36 Using the System Setup Program

Table 2-8. System Security Screen Options (continued)

Option Description

Password Status Setting the Setup Password option to Enabled prevents the

system password from being changed or disabled at system start-up.

To lock the system password, assign a setup password in the Setup Password option and then change the Password Status option to Locked. In this state, you cannot change the system password using the System Password option and the system password cannot be disabled at system start-up by pressing <Ctrl><Enter>.

To unlock the system password, enter the setup password in the Setup Password field and then change the Password Status option to Unlocked. In this state, you can disable the system password at system start-up by pressing <Ctrl><Enter> and then change the password using the System Password option.

TPM Security (Off default)

Sets the reporting of the TPM in the system.

NOTE: The TPM is a microchip that is integrated into the system

board, and it can be used by both operating systems and programs. It is capable of creating, storing, and protecting cryptographic keys. See support.dell.com for additional TPM documentation.

When set to Off (default), presence of the TPM is not reported to the operating system.

When set to On with Pre-boot Measurements, the system reports the TPM to the operating system and stores the pre-boot measurements (compliant with Trusted Computing Group standards) to the TPM during POST.

When set to On without Pre-boot Measurements, the system reports the TPM to the operating system and bypasses pre-boot measurements.

Using the System Setup Program 37

Table 2-8. System Security Screen Options (continued)

Option Description

TPM Activation Changes the operational state of the TPM.

When set to Activate, the TPM is enabled and activated at default settings.

When set to Deactivate, the TPM is disabled and deactivated.

The No Change state initiates no action. The operational state of the TPM remains unchanged (all user settings for the TPM are preserved).

This field is read-only when TPM Security is set to Off.

TPM Clear (No default)

AC Power Recovery

Last

default)

(

NOTICE: Clearing the TPM will cause loss of all encryption

keys in the TPM. This option will prevent booting to the operating system and will result in loss of data if the encryption keys cannot be restored. Be sure to back up the TPM keys prior to enabling this option.

When set to Ye s, all the contents of the TPM are cleared.

This field is read-only when TPM Security is set to Off.

Determines how the system reacts when power is restored to the system. If system is set to Last, the system returns to the last power state. On turns on the system after power is restored. When set to Off, the system remains off after power is restored.

Exit Screen

After you press <Esc> to exit the System Setup program, the displays the following options:

•

Save Changes and Exit

•

Discard Changes and Exit

•

Return to Setup

Exit

System and Setup Password Features

NOTICE: The password features provide a basic level of security for the data on

your system. If your data requires more security, use additional forms of protection, such as data encryption programs.

38 Using the System Setup Program

screen

NOTICE: Anyone can access the data stored on your system if you leave the

system running and unattended without having a system password assigned or if you leave your system unlocked so that someone can disable the password by changing a jumper setting.

Your system is shipped to you without the system password feature enabled. If system security is a concern, operate your system only with system password protection.

To change or delete an existing password, you must know the password (see "Deleting or Changing an Existing System Password" on page 41). If you forget your password, you cannot operate your system or change settings in the System Setup program until a trained service technician changes the password jumper setting to disable the passwords, and erases the existing passwords. This procedure is described in "Disabling a Forgotten Password" on page 139.

Using the System Password

After a system password is assigned, only those who know the password have full use of the system. When the system prompts you for the system password after the system starts.

Assigning a System Password

Before you assign a system password, enter the System Setup program and check

System Password

the

option.

When a system password is assigned, the setting shown for the option is

Enabled

. If the setting shown for the you can change the system password. If the you cannot change the system password. When the system password feature is disabled by a jumper setting, the system password is change or enter a new system password.

When a system password is not assigned and the password jumper on the system board is in the enabled (default) position, the setting shown for the

System Password option is Not Enabled and the Password Status field is Unlocked. To assign a system password:

1

Verify that the

2

Highlight the

Password Status

System Password

option is set to

Password Status is Unlocked

Password Status

option is set to

option and press <Enter>.

option is

Disabled

Unlocked

Enabled

, the

System Password

,

Locked

,

, and you cannot

.

Using the System Setup Program 39

3

Type your new system password.

You can use up to 32 characters in your password.

As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.

The password assignment is not case-sensitive. However, certain key combinations are not valid. If you enter one of these combinations, the system beeps. To erase a character when entering your password, press <Backspace> or the left-arrow key.

NOTE: To escape from the field without assigning a system password, press

<Enter> to move to another field, or press <Esc> at any time prior to completing step 5.

4

Press <Enter>.

5

To confirm your password, type it a second time and press <Enter>.

The setting shown for the

System Password

changes to

Enabled

. Exit the

System Setup program and begin using your system.

6

Either reboot your system now for your password protection to take effect or continue working.

NOTE: Password protection does not take effect until you reboot the system.

Using Your System Password to Secure Your System

NOTE: If you have assigned a setup password (see "Using the Setup Password" on

page 42), the system accepts your setup password as an alternate system password.

When the

Password Status

option is set to

Unlocked

, you have the option to

leave the password security enabled or to disable the password security.

To leave the password security enabled:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Enter>.

To disable the password security:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Ctrl><Enter>.

40 Using the System Setup Program

When the

Password Status

option is set to

Locked

whenever you turn on your system or reboot your system by pressing <Ctrl><Alt><Del>, type your password and press <Enter> at the prompt.

After you type the correct system password and press <Enter>, your system operates as usual.

If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an error message showing the number of unsuccessful attempts and that the system has halted and will shut down. This message can alert you to an unauthorized person attempting to use your system.

Even after you shut down and restart the system, the error message continues to be displayed until the correct password is entered.

NOTE: You can use the Password Status option in conjunction with the System

Password and Setup Password options to further protect your system from

unauthorized changes.

Deleting or Changing an Existing System Password

1

When prompted, press <Ctrl><Enter> to disable the existing system password.

If you are asked to enter your setup password, contact your network administrator.

2

Enter the System Setup program by pressing <F2> during POST.

3

Select the option is set to

4

When prompted, type the system password.

5

Confirm that

If

Not Enabled

password has been deleted. If

Password

System Security

Unlocked

Not Enabled

is displayed for the

screen field to verify that the

.

is displayed for the

System Password

Enabled

is displayed for the

Password Status

option, the system

option, press the <Alt><b> key combination to restart the

system, and then repeat steps 2 through 5.

Using the System Setup Program 41

option.

System

Using the Setup Password

Assigning a Setup Password

You can assign (or change) a setup password only when the option is set to

Password

Not Enabled

. To assign a setup password, highlight the

option and press the <+> or

<–>

key. The system prompts you to enter and verify the password. If a character is illegal for password use, the system beeps.

NOTE: The setup password can be the same as the system password. If the two

passwords are different, the setup password can be used as an alternate system password. However, the system password cannot be used in place of the setup password.

You can use up to 32 characters in your password.

As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.

The password assignment is not case-sensitive. However, certain key combinations are not valid. If you enter one of these combinations, the system beeps. To erase a character when entering your password, press <Backspace> or the left-arrow key.

After you verify the password, the

Setup Password

setting changes to The next time you enter the System Setup program, the system prompts you for the setup password.

A change to the

Setup Password

option becomes effective immediately

(restarting the system is not required).

Setup Password

Setup

Enabled

.

Operating With a Setup Password Enabled

If

Setup Password

is set to

Enabled

, you must enter the correct setup password before you can modify most of the System Setup options. When you start the System Setup program, the program prompts you to enter a password.

If you do not enter the correct password in three attempts, the system lets you view, but not modify, the System Setup screens—with the following exception: If

System Password

Status

option, you can assign a system password (however, you cannot disable or

is not set to

Enabled

and is not locked through the

Passw o rd

change an existing system password).

42 Using the System Setup Program

NOTE: You can use the Password Status option in conjunction with the Setup

Password option to protect the system password from unauthorized changes.

Deleting or Changing an Existing Setup Password

1

Enter the System Setup program and select the

2

Highlight the password window, and press <Enter> twice to clear the existing setup password.

The setting changes to

3

If you want to assign a new setup password, perform the steps in "Assigning a Setup Password" on page 42.

Setup Password

Not Enabled

option, press <Enter> to access the setup

.

System Security

Disabling a Forgotten Password

See "Disabling a Forgotten Password" on page 139.

option.

Using the System Setup Program 43

44 Using the System Setup Program

Installing System Components

This section describes how to install the following system components:

• Front drive bezel

• Diskette drive

• Optical and tape drives

• Hard drives

•Expansion cards

• SAS controller card

•Memory

• Microprocessor

• Cooling fans

• System battery

• Power supply

• Chassis intrusion switch

• Bezel

• I/O panel

• System board

Recommended Tools

You may need the following items to perform the procedures in this section:

• #2 Phillips screwdriver

•W

rist grounding stra

p

Installing System Components 45

Inside the System

3

2

1

7

5

10

4

8

9

6

In Figure 3-1, the system cover is opened to provide an interior view of the system.

Figure 3-1. Inside the System

1 power supply 2 heat sink and shroud assembly

3 system board 4 hard drives (2)

5 3.5-inch drive bay 6 tape backup unit

7 5.25-inch drive bays (2) 8 bezel sliding plate release

9 drive cage 10 processor cooling fan

The system board can accommodate one processor, four expansion cards, and four memory modules. The hard drive bays provide space for up to two SAS or SATA hard drives. Drive bays in the front of the system provide space for an optical drive, an optional tape drive or second optical drive, and an

46 Installing System Components

optional diskette drive. A controller expansion card is required for SAS hard drives. Power is supplied to the system board and internal peripherals through a single nonredundant power supply.

Opening the System

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Press the power button to ground the system board.

3

Lay the system on its side as shown in Figure 3-2.

4

Open the system by sliding the cover release tab toward the rear of the system and lifting the cover off. See Figure 3-2.

Closing the System

1

Ensure that all internal cables are connected and folded out of the way.

2

Ensure that no tools or extra parts are left inside the system.

3

Reinstall the system cover:

a

Insert the bottom edge of the cover into the bottom of the system chassis. See Figure 3-2.

b

Press down on the cover until the cover release tab snaps into place.

4

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

After you open and close the cover, the chassis intrusion detector, if enabled, causes the following message to appear on the screen at the next system start-up:

Alert! Cover was previously opened.

Installing System Components 47

5

1

To reset the chassis intrusion detector, press <F2> to enter the System Setup program. See "Using the System Setup Program" on page 29.

NOTE: If a setup password has been assigned by someone else, contact your

network administrator for information on resetting the chassis intrusion detector.

Figure 3-2. Opening and Closing the System

1 release tab

Front Drive Bezel

The front drive bezel is the cover for the optional diskette and 5.25-inch drives. To remove or install a drive, you must first remove the front drive bezel.

48 Installing System Components

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Removing the Front Drive Bezel

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 47.

NOTE: The sliding plate secures and releases the front drive bezel and helps

to secure the drives.

3

Slide the lever on the sliding plate in the direction of the arrow until it releases the front drive bezel from its side hinges. See Figure 3-3.

4

Carefully tilt the front drive bezel away from the chassis and lift it out as shown in Figure 3-3.

5

Close the system. See "Closing the System" on page 47.

Replacing the Front Drive Bezel

1

With the front drive bezel tilted away from the chassis, place the bottom tabs of the bezel into their slots of the chassis. Refer to the lower arrow in Figure 3-3.

2

Snap the bezel into place.

Installing System Components 49

Figure 3-3. Removing and Replacing the Front Drive Bezel

2

1

1 sliding plate 2 front drive bezel

Removing an Insert on the Front Drive Bezel

If you install a drive in the 3.5-inch or 5.25-inch drive bays, first remove the corresponding insert on the front drive bezel. Push the insert gently from the front of the bezel. Then from the back of the bezel, squeeze the tab upward on the end of the insert and rotate the insert away from the bezel. See

Figure 3-4.

Replacing an Insert on the Front Drive Bezel

If you remove a drive in the 3.5-inch or 5.25-inch drive bays, replace the corresponding insert on the front drive bezel. From the back of the bezel,

the tab on the end of the insert into the notch on the bezel

end of the insert into place. See

Figure 3-4.

50 Installing System Components

and snap the other

fit

Figure 3-4. Removing and Replacing the Front Drive Bezel Insert

1

3

2

4

1 front drive bezel 2 insert tab

3 drive bezel insert 4 screws for an optional

5.25-inch drive (3)

Removing and Inserting Blank Drive Inserts

Depending on the configuration of your system, a blank drive insert might be installed in place of an optical or diskette drive. These are essential for airflow efficiency and for keeping dust out of the system.

You must remove the blank drive insert if you decide to replace it with an optional diskette or optical drive. From the back of the blank drive insert,

slide the lever on the sliding plate in the direction of the arrow until the shoulder screw is released

insert.

To replace the blank drive insert, align the bottom of it with the sliding plate and gently push it back until the shoulder screw locks into place. See

Figure 3-5.

. Then pull the PVC tab to remove the blank drive

Installing System Components 51

Figure 3-5. Removing and Replacing the Blank Drive Insert

2

3

1

1 tab 2 blank drive insert

3 drive blank alignment screw

Diskette Drive

The 3.5-inch drive bay supports an optional standard diskette drive.

Removing the Diskette Drive

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 47.

52 Installing System Components

3

1

2

3

4

Remove the front drive bezel. See "Removing the Front Drive Bezel" on page 49.

4

Disconnect the power and data cables from the diskette drive. See Figure 3-6.

5

Slide the lever on the sliding plate in the direction of the arrow. See Figure 3-6.

6

Hold the lever in position and slowly pull the drive out of the bay.

Figure 3-6. Removing or Installing a Diskette Drive

1 sliding plate 2 drive bay screw slots

3 diskette drive 4 diskette drive shoulder screw

7

If you are permanently removing the drive, replace the 3.5-inch insert on front drive bezel. See "Replacing an Insert on the Front Drive Bezel" on page 50.

If you are replacing the diskette drive, see "Installing a Diskette Drive" on page 54.

Installing System Components 53

8

Replace the front drive bezel. See "Replacing the Front Drive Bezel" on page 49.

9

Close the system. See "Closing the System" on page 47.

10

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

Installing a Diskette Drive

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 47.

3

Unpack the replacement diskette drive, and prepare it for installation.

4

Check the documentation for the drive to verify that it is configured for your system.

5

Remove the front drive bezel. See "Removing the Front Drive Bezel" on page 49.

6

Remove the 3.5-inch insert on the front drive bezel. See "Removing an Insert on the Front Drive Bezel" on page 50.

7

Remove the four shoulder screws from the back of the insert. See Figure 3-4; the 3.5-inch insert holds four screws.

8

Attach the four screws to the diskette drive as shown in Figure 3-7.

54 Installing System Components

Figure 3-7. Installing Diskette Drive Shoulder Screws

1

1 screws (4)

9

From the front of the chassis, slide the drive into the drive bay until the shoulder screws fit into their slots and snap securely into the sliding plate.

10

Connect the power cable to the drive. See Figure 3-6.

11

Connect the data cable from the drive to the diskette drive connector (FLOPPY) on the system board. See Figure 3-8 and Figure 6-2.

Installing System Components 55

Figure 3-8. Cabling the Optional Diskette Drive to the Hard Drive

2

9

1

3

4

5

8

7

6

1 system board 2 diskette drive connector

3 diskette drive ribbon cable 4 heat sink shroud tab (2)

5 SATA power convert cable 6 front drive bezel

7 diskette drive ribbon cable 8 cable clip

9 SATA hard drive cables (2)

12

Replace the front drive bezel. See "Replacing the Front Drive Bezel" on page 49.

13

Close the system. See "Closing the System" on page 47.

14

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

15

Enter the System Setup program and ensure that the drive’s controller is enabled. See "Using the System Setup Program" on page 29.

56 Installing System Components

16

(Optional) Test the drive by running the system diagnostics. See "Running the System Diagnostics" on page 131.

Optical and Tape Drives

In the upper 5.25-inch drive bay, you can install only an optical drive. In the lower 5.25-inch drive bay, you can install either an optical or a tape backup unit.

Removing an Optical or Tape Drive

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 47.

3

Remove the front drive bezel. See "Removing the Front Drive Bezel" on page 49.

4

Disconnect the power and data cables from the back of the drive. See Figure 3-9 for disconnecting SCSI connections and Figure 3-10 for disconnecting SATA connections.

5

Slide the lever on the sliding plate in the direction of the arrow to release the shoulder screw.

6

Slide the drive out to remove it from the drive bay.

Installing System Components 57

Figure 3-9. Removing and Installing an Optical or Tape Drive (SCSI Connection)

2

3

1

4

1 sliding plate 2 optical drive shoulder screw

3 optical drive 4 drive bay screw slots

58 Installing System Components

Figure 3-10. Removing and Installing an Optical (SATA Connection)

2

3

1

4

1 sliding plate 2 optical drive shoulder screw

3 optical drive 4 drive bay screw slots

7

If you are installing another drive in the bay, see "Installing an Optical or Tape Drive" on page 60.

8

If the drive is being permanently removed, install an insert on front drive bezel. See "Replacing an Insert on the Front Drive Bezel" on page 50.

9

Replace the front drive bezel. See "Replacing the Front Drive Bezel" on page 49.

10

Close the system. See "Closing the System" on page 47.

11

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

Installing System Components 59

Installing an Optical or Tape Drive

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Unpack the drive and prepare it for installation. For instructions, see the documentation that accompanied the drive.

If you are installing a SCSI tape drive, you must have a SCSI

card installed. See "Installing an Expansion Card

NOTE: It is recommended that you install the SCSI controller card in

expansion card slot 1 for optimal cable-routing. See Figure 6-2 for the location of expansion card slot 1.

" on page 73

Configure the tape drive according to the documentation that came with the tape drive, based on the following guidelines:

a

Each device attached to a SCSI host adapter must have a unique SCSI ID number (narrow SCSI devices use IDs 0 to 7; wide SCSI devices use IDs from 0 to 15). Set the drive’s SCSI ID to avoid conflicts with other devices on the SCSI bus. For the default SCSI ID setting, see the documentation provided with the drive.

NOTE: There is no requirement that SCSI ID numbers be assigned

sequentially or that devices be attached to the cable in order by ID number.

SCSI logic requires that the two devices at opposite ends of a SCSI

b

chain be terminated and that all devices in between be unterminated. Therefore, you enable the tape drive’s termination if it is the last device in a chain of devices (or sole device) connected to the SCSI controller.

2

Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

3

Open the system. See "Opening the System" on page 47.

4

Remove the front drive bezel. See "Removing the Front Drive Bezel" on page 49.

controller

.

60 Installing System Components

5

1

If another drive is installed, remove it (see "Removing an Optical or Tape Drive" on page 57) and remove the three shoulder screws to attach to the new drive (see Figure 3-11).

6

If the drive bay is empty, remove the insert on the front drive bezel. See "Removing an Insert on the Front Drive Bezel" on page 50.

7

Remove the three shoulder screws from the insert, and attach one of them to the row of holes and two to the bottom row of holes on the drive. See Figure 3-11.

Figure 3-11. Installing Optical or Tape Drive Shoulder Screws

1 screws (3)

8

Gently slide the drive into place until you hear a click or feel the drive securely installed.

9

Attach the SCSI power cable (see Figure 3-12) or SATA power cable (see Figure 3-13) to the drive. Ensure that cables are secured in their respective clips.

Installing System Components 61

Figure 3-12. Cabling SCSI to the Tape Drive

5

87 91

2

3

6

4

1 expansion slot 1 2 SCSI connector

3 SCSI card 4 front drive bezel

5 tape drive 6 SATA power convert cable

7 top clip on heat sink shroud 8 SCSI cable

9 system board

62 Installing System Components

Figure 3-13. Cabling a SATA Controller to the Optical Disk Drive

6

5

1

4

3

2

1 system board 2 front drive bezel

3 optical disk drive 4 SATA power cable

5 cable clip 6 SATA optical disk cable

10

Attach the data cable. If you are installing a SCSI tape drive, connect the SCSI interface cable in the drive kit from the SCSI controller card to the drive. See Figure 3-12.

11

Check all cable connections, and fold cables out of the way to allow for airflow between the fan and cooling vents.

12

Replace the front drive bezel. See "Replacing the Front Drive Bezel" on page 49.

13

Close the system. See "Closing the System" on page 47.

14

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

Installing System Components 63

15

(Optional) Test the drive by running the system diagnostics. See "Running the System Diagnostics" on page 131.

Hard Drives

NOTE: The system’s drive configuration must consist of all SATA hard drives or all

SAS hard drives.

Hard Drive Installation Guidelines

Your system contains up to two SATA or SAS hard drives in internal drive bays. Both drives must be either SAS or SATA; mixed configurations are not supported. Up to two SATA drives may be connected to the system’s integrated SATA controller or to an optional SAS controller expansion card. Up to two SAS drives may be connected to an optional SAS controller expansion card. Table 3-1 describes the possible drive configurations.

Table 3-1. Hard-Drive Configurations

Drive Number Drive Type Location Controller Connector

1 SATA HDD0 integrated SATA controller

SAS expansion card

1 SAS HDD0 SAS expansion card HDD0

2 SATA HDD1 integrated SATA

SAS expansion card

2 SAS HDD1 SAS expansion card HDD1

SATA_A

HDD0

SATA_B

HDD1

Removing a Hard Drive

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

64 Installing System Components

2

1

2

Open the system. See "Opening the System" on page 47.

3

Disconnect the hard drive power cable from the hard drive that you are removing.

4

Disconnect the blue data cable from the hard drive that you are removing by pulling up on the blue tab.

5

Press the blue tabs on each side of the hard-drive bracket toward each other and slide the drive and its bracket up and out of the bay. See Figure 3-14.

Figure 3-14. Removing and Installing a Hard Drive in the Drive Carrier

1 hard drive power cable 2 hard drive in primary hard drive bay

NOTE: If you do not intend to replace the drive, it is highly recommended that you

remove the drive from the guide bracket (see Figure 3-15) and insert the empty guide bracket back into the drive bay. This eliminates the likelihood that the empty bracket will be misplaced or improperly stored while not in use.

Installing System Components 65

6

Close the system. See "Closing the System" on page 47.

7

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

Installing a Hard Drive

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Unpack the replacement hard drive and prepare it for installation.

2

Check the documentation for the hard drive to verify that the drive is configured for your system.

3

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

4

Open the system. See "Opening the System" on page 47.

5

If you are replacing a hard drive, remove the drive that you are replacing (see "Removing a Hard Drive" on page 64).

If there is a hard-drive bracket in the empty hard-drive bay, remove the bracket by pressing the two tabs toward each other and pulling it up and out of the drive bay.

If a replacement hard drive does not have the hard-drive bracket attached, remove the bracket from the old drive.

6

Snap the new drive into the guide bracket. See Figure 3-15.

7

Insert the guide bracket assembly into the drive bay until it snaps into place. See Figure 3-14.

66 Installing System Components

Figure 3-15. Installing a Hard Drive in a Drive Bracket

1

2

1 hard drive 2 hard drive bracket

NOTICE: SAS drives and SATA drives cannot be mixed in the system. The drives

must be either SATA or SAS hard drives.

NOTE: The SAS controller card must be installed in either PCIe SLOT1 or PCIe

SLOT2. See Figure 6-2.

8

Connect the power cable to the hard drive.

9

Connect the data cable to the hard drive:

• For connection to the integrated SATA controller (SATA hard drives only), connect the SATA data cable to the SATA_A (first drive) and SATA_B (second drive) connectors on the system board. See Figure 3-16. See Figure 6-2 for the location of the hard drive connectors on the system board.

Installing System Components 67

• For connection to a SAS controller expansion card (SAS or SATA hard

3

4

2

1

drives), connect the data cable from the SAS controller card and the power cable as shown in Figure 3-17.

Card

" on page 74

for instructions about installing the card and

See "SAS Controller Expansion

routing the cables.

Figure 3-16. Cabling a SATA Hard Drive to the Integrated SATA Controller

1 SATA_B data cable to system board 2 SATA_A data cable to system board

3 power cable to hard drive 4 SATA data cable to hard drive

68 Installing System Components

Figure 3-17. Attaching a SAS or SATA Hard Drive to a SAS Controller Expansion Card

5

6

3 421

1 power cable to hard drive (female) 2 power cable to hard drive (male)

3 SAS or SATA hard drives (2) 4 data cable to hard drive

5 data cable to SAS controller card 6 SAS controller card

10

Ensure that all connectors are properly cabled and firmly seated.

11

Close the system. See "Closing the System" on page 47.

12

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

See the documentation that came with the drive for instructions on installing any software required for drive operation.

Installing System Components 69

13

Press <F2> to enter the System Setup program (see "Entering the System Setup Program" on page 29), and ensure that the drive’s controller is enabled.

14

Exit the System Setup program and reboot the system.

15

Partition and logically format the drive.

See the documentation for your operating system for instructions.

16

(Optional) Test the hard drive by running the system diagnostics. See "Running the System Diagnostics" on page 131.

17

If the drive you just installed is the primary drive, install your operating system on the hard drive.

Expansion Cards

The system board can accommodate up to four expansion cards:

• One 3.3-V, half-length 32-bit, 33-MHz PCI (slot 3)

• One PCIe x1 (slot 4)

• One PCIe x4 with x8 slot (slot 1)

• One PCIe x8 (slot 2)

See Figure 6-2 for the location of the expansion card slots.

Removing an Expansion Card

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 47.

3

On the inside of the chassis, press the release tab of the card retention door, and then pull down on the retention door’s latch on the outside of the chassis to open the door. See Figure 3-18.

4

If necessary, disconnect any cables from the card.

70 Installing System Components

5

Grasp the card by its top corners and ease it out of its connector.

6

If you are removing the card permanently, install a filler bracket in the empty card slot.

NOTE: Filler brackets must be installed over empty expansion card slots to

maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

Installing System Components 71

Figure 3-18. Removing and Installing an Expansion Card

2

4

3

1

1 expansion card 2 alignment guide

3 card retention door 4 release tab

7

Close the card retention door to secure the remaining card(s) in the system. See Figure 3-18.

8

Close the system. See "Closing the System" on page 47.

9

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

10

Remove the card’s device driver from the operating system.

72 Installing System Components

Installing an Expansion Card

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 47.

3

On the inside of the chassis, press the release tab of the card retention door, and then pull down on the retention door’s latch on the outside of the chassis to open the door. See Figure 3-18.

4

If you are installing a new card, remove the filler bracket.

NOTE: Keep this bracket in case you need to remove the expansion card.

Filler brackets must be installed over empty expansion-card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

5

Prepare the card for installation.

See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your system.

NOTE: Some NICs automatically start the system when they are connected to

a network.

6

Insert the card into the expansion card connector on the system board (SLOT1, SLOT2, SLOT3, or SLOT4) and press down firmly. Ensure that the card is fully seated in the slot and all cards and filler brackets are flush with the alignment bar.

See Figure 6-2 for the location of the four

expansion card connectors.

7

Close the card retention door to secure the card(s) in the system.

NOTICE: Do not route card cables over or behind the cards. Cables routed over the

cards can prevent the system cover from closing properly or cause damage to the equipment.

8

Connect any cables that should be attached to the card.

Installing System Components 73

See the documentation for the card for information about the card’s cable connections.

9

Close the system. See "Closing the System" on page 47.

10

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

11

Install any device drivers required for the card as described in the documentation for the card.

SAS Controller Expansion Card

Read the installation instructions in the documentation for your SAS controller card. Install the card in expansion card connector SLOT1 or SLOT2 (see "Installing an Expansion Card" on page 73), and connect the hard-drive activity indicator cable from the card to the AUXLED connector on the system board (see Figure 6-2 for the connector location). Fasten the cables to the slots as indicated in Figure 3-19 to manage the slack.

74 Installing System Components

Figure 3-19. Cabling a SAS or SATA Hard Drive to a SAS Controller Expansion Card

1

6

910

5

2

3

4

8

7

1 SAS card 2 clip on hard disk drive fan shroud

3 power cable 4 hard disk drive fan

5 power cable 6 top notch on heat sink fan shroud

7 front drive bezel 8 SAS cable

9 retaining tabs on top of heat sink

shroud

10 retaining clip on top of heat sink fan

shroud

See "Hard Drives" on page 64 for information about connecting hard drives.

Installing System Components 75

Memory

The four memory module connectors on the system board can accommodate from 512 MB to 8 GB of 667-MHz and 800-MHz unbuffered ECC DDR II single or dual-rank memory modules. See Figure 6-2 for the location of the four memory module connectors.

NOTE: When installing memory, take care to install it in the proper slots according

to the configuration guidelines in Table 3-2. Installing memory in the wrong slots will significantly reduce system performance. See Figure 6-2 for slot locations.

Memory Module Upgrade Kits

The system is upgradable to 8 GB by installing combinations of 512-MB, 1-GB, and 2-GB 667-MHz or 800-MHz unbuffered ECC DDR II single or dual-rank memory modules. You can purchase memory upgrade kits from Dell.

Memory Module Installation Guidelines

• If only one memory module is installed, it must be installed in connector DIMM_1A.

• If only one memory module is installed in connector DIMM_1A, its capacity can be 512 MB, 1 GB, or 2 GB.

• If more than one memory module is installed, the memory modules must be installed in pairs of matched memory size, speed, and technology.

• Memory modules must be installed in ordered pairs in connectors DIMM_1A and DIMM_1B, and then DIMM_2A and DIMM_2B.

• Installing three memory modules is not supported.

NOTICE: If you remove your original memory modules from the system during a

memory upgrade, keep them separate from any new memory modules that you may have, even if you purchased the new memory modules from Dell. Use only unbuffered ECC DDR II memory modules.

Table 3-2 illustrates memory configuration guidelines. It is important to follow the slot installation configurations shown here to achieve maximum memory performance.

76 Installing System Components

Table 3-2. Memory Configuration Guidelines

Total Memory DIMM_1A DIMM_1B DIMM_2A DIMM_2B

512 MB 512 MB none none none

1 GB 1 GB none none none

2 GB 2 GB none none none

1 GB 512 MB 512 MB none none

2 GB 512 MB 512 MB 512 MB 512 MB

2 GB 1 GB 1 GB none none

3 GB 1 GB 1 GB 512 MB 512 MB

3 GB 512 MB 512 MB 1 GB 1 GB

4 GB 2 GB 2 GB none none

4 GB 1 GB 1 GB 1 GB 1 GB

5 GB 2 GB 2 GB 512 MB 512 MB

5 GB 512 MB 512 MB 2 GB 2 GB

6 GB 2 GB 2 GB 1 GB 1 GB

6 GB 1 GB 1 GB 2 GB 2 GB

8 GB 2 GB 2 GB 2 GB 2 GB

Addressing Memory With 8-GB Configurations (Microsoft® Windows® Operating System Only)

Your system supports a maximum of 8 GB of memory using four 2-GB memory modules. Current operating systems can use a maximum of 8 GB of address space; however, the amount of memory available to the operating system is slightly less than 8 GB.

NOTE: Depending on the type of PCI/PCIe expansion cards that are installed in

your system, your system may only support a maximum of 7.4 GB of memory or less.

The following components require address space:

• System ROM

• Advanced Programmable Interrupt Controllers (APIC)

Installing System Components 77

• Integrated PCI devices (such as NICs) and SCSI controllers

• PCI expansion cards

At start-up, the BIOS identifies the components that require address space. The BIOS dynamically calculates the amount of reserved address space required. The BIOS then subtracts the reserved address space from 8 GB to determine the amount of usable space.

• If the total installed system memory is less than the usable space, all installed system memory is available for use only by the operating system.

• If the total installed system memory is equal to or greater than the usable address space, a small portion of installed memory is available for use by the operating system.

Removing a Memory Module

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 47.

3

Press out on the securing clip at each end of the memory module connector. See Figure 3-20.

4

Grasp the memory module and pull it out of the connector.

If the module is difficult to remove, gently move the module back and forth to remove it from the connector.

Installing a Memory Module

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

78 Installing System Components

1

4

1

3

2

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 47.

3

Press on the securing clip at each end of the memory module connector. See Figure 3-20.

4

Align the memory module’s edge connector with the alignment key in the connector.

The memory module connector has an alignment key that allows the memory module to be installed in the connector in only one way.

5

Applying even pressure to both ends of the module, insert the module into the connector and carefully press the module into place.

Figure 3-20. Installing and Removing a Memory Module

1 memory module 2 alignment key

3 connector 4 memory module socket ejectors (2)

6

Pull up on the securing clips to lock the module into place.

If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.

Installing System Components 79

When the memory module is properly seated in the connector, the securing clips on the memory module socket should align with the securing clips on the other connectors with memory modules installed.

7

Close the system. See "Closing the System" on page 47.

8

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

The system detects that the new memory does not match the existing configuration information and generates the following message:

The amount of system memory has changed. Strike the F1 key to continue, F2 to run the setup utility

9

Press <F2> to enter the System Setup program and check the value for

Memory Information

The system should have changed the value for reflect the newly installed memory. Verify the new value. If it is correct, skip to step 13.

10

If the memory value is incorrect, turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

11

Open the system. See "Opening the System" on page 47.

12

Ensure that the installed memory modules are seated properly in their connectors, and repeat step 7 through step 9.

13

When the System Setup program.

14

Run the system diagnostics to verify that the memory modules are operating properly. See "Running the System Diagnostics" on page 132.

Memory Information

. See "System Setup Options" on page 30.

Memory Information

value is correct, press <Esc> to exit the

to

Microprocessor

You can upgrade the system processor to take advantage of future options in speed and functionality. The processor and its associated internal cache memory are contained in a land grid array (LGA) package that is installed in a ZIF socket on the system board.

80 Installing System Components

Removing the Processor

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: The processor and heat sink can get very hot during normal operation.

Ensure that they have had sufficient time to cool before you touch them.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 47.

3

Detach the diskette cable that is braced on top of the shroud assembly and move it aside.

4

Using a #2 Phillips screwdriver, loosen the two captive screws holding the heat sink and shroud assembly in place.

These captive screws are adjacent to the processor cooling fan housing. See Figure 3-21.

5

Tilt the heat sink and shroud assembly away from the fan housing on its pivot bracket and lift it out.

Installing System Components 81

Figure 3-21. Installing and Removing the Heat Sink

1

2

3

4

1 heat sink and shroud assembly 2 pivot bracket

3 captive screws (2) 4 diskette cable

6

Release the socket-release lever before opening the processor shield. See Figure 3-22.

7

Rotate the processor shield upward and out of the way.

8

Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.

NOTICE: Be careful not to bend any of the pins on the ZIF socket when removing

the processor. Bending the pins can permanently damage the system board.

82 Installing System Components

Figure 3-22. Installing and Removing a Processor

1

3

4

5

2

6

1 notch in processor (2) 2 processor

3 socket-release lever 4 ZIF socket

5 processor shield 6 socket key (2)

Replacing the Processor

1

Unpack the new processor.

2 Align the processor with the

Figure 3-22.

3Install the processor in the socket.

socket keys on t

he ZIF socket. See

NOTICE: Positioning the processor incorrectly can permanently damage the

system board or the processor when you turn it on. When placing the processor in the socket, be careful not to bend the pins in the socket. Avoid touching the socket pins or the pads on the processor when handling the processor or the system board.

If the release lever on the processor socket is not positioned all the way

a

up, move it to that position.

b With the

lightly in the socket.

NOTICE: Do not use force to seat the processor. When the processor is positioned

correctly, it engages easily into the socket.

c

Close the processor shield. See Figure 3-22.

p

rocessor and

the

socket

keys

Installing System Components 83

aligned, set the processor

d

W

hen the processor is fully seated in the socket, rotate the socket release lever back down until it snaps into place, securing the processor.

4

Clean the thermal grease from the bottom of the heat sink.

NOTICE: Ensure that you apply new thermal grease. Applying new thermal grease

is critical to ensuring proper thermal bonding as well as optimal processor operation.

5

Apply new thermal grease to the top of the processor.

6

Place the heat sink assembly back onto the heat sink assembly bracket and

See Figure 3-22.

tilt the heat sink assembly down on the system board. See Figure 3-21.

7

Align the two captive screws properly with the system board, then tighten them to secure the heat sink assembly to the system board.

8

Close the system. See "Closing the System" on page 47.

9

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

Cooling Fans

The system contains two cooling fans, one for the processor and one for the card cage. Each contains a shroud that is part of the cooling fan assembly. The fan and shroud are replaced as a unit.

NOTE: If you are removing the larger processor cooling fan, you must first remove

the heat sink and shroud assembly. See "Removing the Processor" on page 81 (however, do not remove the processor) and Figure 3-24.

Removing the Cooling Fans

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 47.

84 Installing System Components

3

Disconnect the fan’s power cable from the system board.

a

If you are removing the smaller hard drive cooling fan (see Figure 3-23):

b

Squeeze the two release tabs together at the top of the fan cage that attaches the fan to the chassis bracket mount.

c

Lift the fan out.

NOTE: The SAS hard drive cooling fan is present only if a SAS 6i/R integrated

controller card is installed.

4

If you are removing the larger processor cooling fan:

a

Remove the heat sink and shroud assembly. See "Removing the Processor" on page 81. Do not remove the processor, however.

b

Press the side release tab that attaches the processor cooling fan to the chassis (see Figure 3-24).

c

Press the bottom release tab and shift it forward to guide the bottom mounting tabs out of their mounting holes (see Figure 3-24).

d

Slide the fan toward the back panel and lift the fan out.

Installing System Components 85

Figure 3-23. Removing and Installing the SAS Controller Cooling Fan

1

2

4

3

1 top release tabs 2 cooling fan

3 bottom mounting tabs 4 bracket mount

86 Installing System Components

Figure 3-24. Removing and Installing the Heat Sink Cooling Fan

2

3

1

4

1 bottom release tab 2 side release tab

3 bottom mounting tabs 4 bottom mounting holes

Replacing the Cooling Fans

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Installing System Components 87

If you are replacing the hard drive cooling fan:

1

Align the bottom mounting tabs on the replacement fan with the mounting holes in the system chassis.

2

Squeeze the top two release tabs and guide the assembly forward so that it locks into place.

If you are replacing the processor cooling fan:

1

Align the bottom mounting tabs on the replacement fan with the mounting holes in the system chassis. Align the slots on the side of the replacement fan with the securing tabs on the chassis bracket mount.

2

Slide the fan toward the front panel until it snaps into place.

3

Secure the cables into the slots on the heat sink fan shroud to manage unwanted slack. See Figure 3-25.

4

Attach the fan cable to the system board. See Figure 6-2 for the location of the connector.

88 Installing System Components

Figure 3-25. Cabling the Heat Sink Cooling Fan

3

4

5

1

2

6

1 heat sink fan shroud 2 cable slot

3 tab 4 fan connector cable

5 heat sink fan 6 front drive bezel

5

Replace the heat sink and shroud assembly (see "Removing the Processor" on page 81).

6

Reconnect the fan power cable to the system board.

7

Close the system. See "Closing the System" on page 47.

System Battery

A coin-cell battery maintains system configuration, date, and time information. The battery can last several years.

To determine whether you need to replace the battery, see "Troubleshooting the System Battery" on page 114.

Installing System Components 89

You can operate your system without a battery; however, without a battery, the configuration information is erased if the system is turned off or unplugged from the electrical outlet. In this case, you must enter the System Setup program and reset the configuration options.

CAUTION: A new battery can explode if it is incorrectly installed. Replace the

battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.

Removing the System Battery

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1 Enter the System Setup program and record the option settings on the

System Setup screens. See

2

Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

3 Open the system. See

4

See

Figure 6-2

for the location of the system battery and then remove any

cables that block access to the battery.

5

Grasp the battery with your fingers and pull it out of the battery socket. See Figure 3-26.

"Using the System Setup Program" on page 29

"Opening the System" on page 47

.

90 Installing System Components

Figure 3-26. Removing and Installing the System Battery

2

3

1

1 battery socket 2 system battery

3tab

Installing the System Battery

1

Push the new battery into the battery socket as shown in Figure 3-26

NOTE: The side of the battery labeled "+" (plus sign) must face toward the

open side of the battery socket.

2 Close the system. See

3

Reconnect the system to the electrical outlet and turn on the system and attached peripherals.

4

Enter the System Setup program to confirm that the battery operates properly.

From the main screen, select

5

See

"Using the System Setup Program" on page 29

date.

6

Re-enter any system configuration information that is no longer displayed on the System Setup screens, and then exit the System Setup program.

7 To test the newly installed battery, see

Battery" on page 114

8

After an hour, reconnect the system to a power source and turn it on.

"Closing the System" on page 47

System Time

to enter the correct time and

"Troubleshooting the System

.

Installing System Components 91

9

Enter the System Setup program. If the time and date are still incorrect, see "Getting Help" on page 141.

10

Properly dispose of the old battery. For more information, see your

Information Guide

.

Power Supply

Removing the Power Supply

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 47.

3

Depending on your system configuration, disconnect the power cables from the following components where applicable (see Figure 6-2 for connector locations):

• PWR_CONN connector on the system board

• 12V connector on the system board

• Hard drives

• Diskette drive

• Tape backup unit

• Optical drives

Product

NOTE: Note the routing of the DC power cables underneath the tabs in the

system frame as you release the tabs and remove the cables from the system board and drives. You must route these cables properly when you replace them to prevent their being pinched or crimped.

4

Remove the heat sink and shroud assembly. Loosen the two captive screws holding the heat sink and shroud assembly in place.

These captive screws are adjacent to the processor cooling fan housing. See Figure 3-21.

92 Installing System Components

5

3

1

2

4

Tilt the heat sink and shroud assembly away from the fan housing and lift it out.

6

Remove the I/O panel and SATA cables (if present) attached to the routing clips on the side of the power supply.

7

Using a #2 Phillips screwdriver, remove the four Phillips screws that secure the power supply to the back panel.

8

Press the power-supply release tab down and slide the power supply toward the front of the system, then lift it out of the system chassis. See Figure 3-27.

9

Remove the cable clip and set it aside to attach to the new power supply.

Figure 3-27. Removing the Power Supply

1 power supply release tab 2 power supply

3 screws (4) 4 cable clip

Installing System Components 93

Installing the Power Supply

1

Attach the cable clip to the new power supply.

2

Align the power supply mounting holes with the mounting holes on the back panel.

3

Slide the power supply toward the back panel until it snaps into place over the power-supply release tab.

4

Using a #2 Phillips screwdriver, install the four Phillips screws that secure the power supply to the back panel.

5

Reattach the I/O panel and SATA cables (if present) to the routing clip on the side of the power supply.

6

Depending on your system configuration, connect the following power cables:

• PWR_CONN connector on the system board

• 12V connector on the system board

• Hard drives

• Diskette drive

• Tape backup unit

• Optical drives

7

Close the system. See "Closing the System" on page 47.

Chassis Intrusion Switch

Removing the Chassis Intrusion Switch

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 47.

94 Installing System Components

3

1

2

3

Disconnect the chassis intrusion switch cable from the INTRUSION SWITCH connector on the system board. See Figure 3-28.

4

Slide the chassis intrusion switch out of the securing bracket notch. See Figure 3-28.

5

Remove the switch and its attached cable from the system.

Figure 3-28. Removing and Installing the Chassis Intrusion Switch

1 chassis intrusion switch 2 securing bracket notch

3 INTRUSION SWITCH connector

Installing the Chassis Intrusion Switch

1

Align the chassis intrusion switch with the securing bracket notch. See Figure 3-28.

2

Slide the switch into the securing bracket notch.

Installing System Components 95

3

Connect the switch cable to the INTRUSION SWITCH connector on the system board.

4

Close the system. See "Closing the System" on page 47.

5

Reconnect the system to the electrical outlet, and turn on the system.

Bezel

Removing the Bezel

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 47.

3

Remove the heat sink and shroud assembly. See "Removing the Processor" on page 81. Do not remove the processor, however.

4

Remove the large processor cooling fan. See "Removing the Cooling Fans" on page 84.

5

Remove the two bezel release screws. See Figure 3-29.

6

Slide the bezel toward the top of the system, then lift it outward.

96 Installing System Components

Figure 3-29. Removing the Bezel

3

2

1

4

1 alignment slot 2 bezel release screws (2)

3 bezel 4 alignment tab

Replacing the Bezel

1

Align the bezel with the chassis frame and slide it into position.

2

Secure the alignment tabs into their alignment slots.

3

Attach the two bezel release screws to secure the bezel to the system chassis. See Figure 3-29.

4

Replace the processor fan. See "Replacing the Cooling Fans" on page 87.

5

Reinstall the heat sink and shroud assembly. See "Replacing the Processor" on page 83.

6

Close the system. See "Closing the System" on page 47.

7

Reconnect the system to the electrical outlet, and turn on the system.

Installing System Components 97

I/O Panel Assembly

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Removing the I/O Panel Assembly

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 47.

3

Remove the heat sink and shroud assembly. See "Removing the Processor" on page 81. Do not remove the processor, however.

4

Remove the processor cooling fan. See "Removing the Cooling Fans" on page 84.

5

Remove the front bezel. See "Removing the Bezel" on page 96.

NOTICE: Carefully note the routing of each cable before you disconnect it, so that

you are sure to re-route cables correctly.

6

Disconnect the I/O panel ribbon cable from the I/O panel connector by pulling the yellow cable loop.

7

Remove the mounting screw holding the I/O panel assembly to the front chassis. See Figure 3-30.

8

Lift the I/O panel assembly out of the system.

98 Installing System Components

Figure 3-30. Removing and Installing the I/O Panel Assembly

1

4

2

3

5

1 screw on the I/O panel 2 I/O panel assembly

3 alignment stop on chassis 4 I/O panel securing slot

5 holding tab on the chassis

Replacing the I/O Panel Assembly

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Installing System Components 99

1

Fit the I/O panel assembly so that the holding tab on the front of the chassis catches at its bottom securing slot and the I/O panel assembly lines up with the alignment stop. See Figure 3-30.

2

Secure the I/O panel assembly by replacing the screw. See Figure 3-30.

3

Secure the I/O panel ribbon cable through the clips beneath the

3.5 optional diskette drive and on the side of the power supply shroud, and connect the I/O panel ribbon cable to the new I/O panel connector. See Figure 3-31.

100 Installing System Components