Dell PowerEdge SC1435 User Manual

Dell™ PowerEdge™
SC1435 Systems

Hardware Owner’s Manual

www.dell.com | support.dell.com
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
____________________
Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerConnect, PowerEdge,
PowerVault, PowerApp, Dell OpenManage, and Dell XPS are trademarks of Dell Inc.; Microsoft, Windows, MS-DOS, and Windows Server are registered trademarks of Microsoft Corporation; AMD and AMD PowerNow! are trademarks of Advanced Micro Devices, Inc.; EMC is a registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model SVUA
August 2006 P/N HJ362 Rev. A00

Contents

1 About Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Other Information You May Need . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessing System Features During Startup
Front-Panel Features and Indicators
Back-Panel Features and Indicators
Connecting External Devices
Power Indicator Codes
NIC Indicator Codes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Diagnostics Indicator Codes
System Messages
Warning Messages
Diagnostics Messages
Alert Messages
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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2 Using the System Setup Program . . . . . . . . . . . . . . . . . . 23
Entering the System Setup Program . . . . . . . . . . . . . . . . . . . . . . . 23
Responding to Error Messages Using the System Setup Program
System Setup Options
Main Screen
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Memory Information Screen CPU Information Screen Integrated Devices Screen System Security Screen Exit Screen
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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System and Setup Password Features
Using the System Password Using the Setup Password
. . . . . . . . . . . . . . . . . . . . . . . . 30
. . . . . . . . . . . . . . . . . . . . . . . . . 32
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Contents 3
Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . . 33
Baseboard Management Controller Configuration
Entering the BMC Setup Module BMC Setup Module Options
. . . . . . . . . . . . . . . . . . . . . . 34
. . . . . . . . . . . . . . . . . . . . . . . . 34
. . . . . . . . . . . . . . . 33
3 Installing System Components . . . . . . . . . . . . . . . . . . . . 35
Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Inside the System
Removing and Replacing the Front Bezel
Opening and Closing the System
Opening the System Closing the System
Cooling Shroud
Removing the Cooling Shroud Replacing the Cooling Shroud
Cooling Fan Modules
Removing a Cooling Fan Module Replacing a Cooling Fan Module
Power Supply
Removing the Power Supply Installing the Power Supply
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
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4 Contents
Expansion Cards
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installing an Expansion Card Removing an Expansion Card
System Memory
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Memory Module Installation Guidelines Sample Memory Configurations Non-Optimal Memory Configurations Installing Memory Modules Removing Memory Modules
Processors
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Removing a Processor Installing a Processor
. . . . . . . . . . . . . . . . . . . . . . . . . . . 50
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Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Removing the Optical Drive from the System Installing the Optical Drive in the System Removing the Optical Drive from the Drive Tray
. . . . . . . . . . . . . . . . 54
. . . . . . . . . . . . . . . . . . 54
. . . . . . . . . . . . . . 55
Hard Drives
Configuring the Boot Device
Expansion-Card Riser
System Battery
Control Panel Assembly (Service-Only Procedure)
System Board (Service-Only Procedure)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Optional SAS RAID Controller Before You Begin
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Installing a Hard Drive
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Removing an Expansion-Card Riser Installing an Expansion-Card Riser
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Replacing the System Battery
Removing the Control Panel Installing the Control Panel
Removing the System Board Installing a System Board
. . . . . . . . . . . . . . . . . . . . . . . 56
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4 Troubleshooting Your System . . . . . . . . . . . . . . . . . . . . . 67
Safety First—For You and Your System . . . . . . . . . . . . . . . . . . . . . 67
Start-Up Routine
Checking Basic Power Problems
Checking the Equipment
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
. . . . . . . . . . . . . . . . . . . . . . . . 68
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Troubleshooting IRQ Assignment Conflicts Troubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting the Keyboard Troubleshooting the Mouse
. . . . . . . . . . . . . . . . . . . . . . . . . 70
. . . . . . . . . . . . . . . . . 68
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Contents 5
Troubleshooting Basic I/O Functions . . . . . . . . . . . . . . . . . . . . . . 70
Troubleshooting a Serial I/O Device Troubleshooting a USB Device
. . . . . . . . . . . . . . . . . . . . 71
. . . . . . . . . . . . . . . . . . . . . . . 71
Troubleshooting a NIC
Troubleshooting a Wet System
Troubleshooting a Damaged System
Troubleshooting the System Battery
Troubleshooting the Power Supply
Troubleshooting System Cooling Problems
Troubleshooting a Fan
Troubleshooting System Memory
Troubleshooting an Optical Drive
Troubleshooting a Hard Drive
Troubleshooting a SAS RAID Controller Card
Troubleshooting an Expansion Card
Troubleshooting the Microprocessors
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
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5 Running the System Diagnostics . . . . . . . . . . . . . . . . . . . 85
Using Dell PowerEdge Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 85
6 Contents
System Diagnostics Features
. . . . . . . . . . . . . . . . . . . . . . . . . . 85
When to Use the System Diagnostics
Running the System Diagnostics
. . . . . . . . . . . . . . . . . . . . . . . . 86
System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
. . . . . . . . . . . . . . . . . . . . . . . . . 87
. . . . . . . . . . . . . . . . . . . . . . . . 87
Selecting Diagnostics Options Viewing Information and Results
. . . . . . . . . . . . . . . . . . . . . . 86
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6 Jumpers and Connectors . . . . . . . . . . . . . . . . . . . . . . . . 89
System Board Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Disabling a Forgotten Password
System Board Connectors
Riser Boards
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
. . . . . . . . . . . . . . . . . . . . . . . . . 90
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7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Online Services AutoTech Service Automated Order-Status Service Technical Support Service
Dell Enterprise Training and Certification
Problems With Your Order
Product Information
Returning Items for Warranty Repair or Credit
Before You Call
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
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Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
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Index
Contents 7
8 Contents

About Your System

This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises. System conditions can be reported by any of the following:
Front or back panel indicators
System messages
Warning messages
Diagnostics messages
Alert messages
This section describes each type of message, lists the possible causes, and provides steps to resolve any problems indicated by a message. The system indicators and features are illustrated in this section.

Other Information You May Need

CAUTION: The Product Information Guide provides important safety and regulatory information. Warranty
information may be included within this document or as a separate document.
The
The
CDs included with your system provide documentation and tools for configuring and managing
Systems management software documentation describes the features, requirements, installation,
Operating system documentation describes how to install (if necessary), configure, and use the
Documentation for any components you purchased separately provides information to configure
Rack Installation Guide
describes how to install your system into a rack.
Getting Started Guide
technical specifications.
your system.
and basic operation of the software.
operating system software.
and install these options.
or
Rack Installation Instructions
provides an overview of system features, setting up your system, and
included with your rack solution
About Your System 9
Updates are sometimes included with the system to describe changes to the system, software, and/or documentation.
NOTE: Always check for updates on support.dell.com and read the updates first because they often
supersede information in other documents.
Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.

Accessing System Features During Startup

Table 1-1 describes keystrokes that may be entered during startup to access system features. If your operating system begins to load before you enter the keystroke, allow the system to finish booting, and then restart your system and try again.
Table 1-1. Keystrokes for Accessing System Features
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup Program" on page 23.
<F10> Enters the System Diagnostics program. See "Running the System Diagnostics" on page 86.
<F11> Enters the boot mode selections screen, allowing you to choose a boot device.
<F12> Exits PXE boot.
<Ctrl+E> Enters the Baseboard Management Controller (BMC) Setup Module, which allows access to the
system event log (SEL). See the BMC User’s Guide for more information on setup and use of BMC.
<Ctrl+C> Enters the SAS Configuration Utility. See your optional SAS adapter User’s Guide for more
information.
<Ctrl+S> Option is displayed only if you have PXE support enabled through the System Setup Program (see
"Integrated Devices Screen" on page 28). This keystroke allows you to configure NIC settings for PXE boot. For more information, see the documentation for your integrated NIC.
10 About Your System

Front-Panel Features and Indicators

Figure 1-1 shows the controls, indicators, and connectors located behind the optional rack bezel on the system's front panel.
Figure 1-1. Front-Panel Features and Indicators
2
1
Table 1-2. Front-Panel Indicators, Buttons, and Connectors
Item Indicator, Button, or Connector Icon Description
1 Power-on indicator, power
button
2 NMI button Used to troubleshoot software and device driver errors
3 System identification button The identification buttons on the front and back panels
3
4
5
6
7
8
The power button controls the DC power supply output to the system.
NOTE: If you turn off the system using the power button
and the system is running an ACPI-compliant operating system, the system performs a graceful shutdown before the power is turned off. If the system is not running an ACPI-compliant operating system, the power is turned off immediately after the power button is pressed.
when using certain operating systems. This button can be pressed using the end of a paper clip.
Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.
can be used to locate a particular system within a rack. When one of these buttons is pushed, the blue system status indicator on the front and back blinks until one of the buttons is pushed again.
About Your System 11
Table 1-2. Front-Panel Indicators, Buttons, and Connectors (continued)
Item Indicator, Button, or Connector Icon Description
4 Diagnostics indicator lights (4) The four diagnostic indicator lights on the system front
panel display error codes during system startup.
5 System status indicator light Lights blue during normal system operation.
Both the systems management software and the identification buttons located on the front and back of the system can cause the indicator to flash blue to identify a particular system.
Lights amber when the system needs attention due to a problem.
6 USB connectors (2) Connects USB 2.0-compliant devices to the system.
7 Video connector Connects a monitor to the system.
8 Optical drive (optional) One optional slimline optical drive
NOTE: DVD devices are data only.
12 About Your System

Back-Panel Features and Indicators

Figure 1-2 shows the controls, indicators, and connectors located on the system's back panel.
Figure 1-2. Back-Panel Features and Indicators
721345 6
11
12
1 serial connector 2 video connector 3 expansion slot
4 NIC1 connector 5 NIC2 connector 6 power connector
7 power cable retention bracket 8 system identification button 9 system status indicator
10 system status indicator LED
cable connector
11 USB connector 12 USB connector
10 9

Connecting External Devices

When connecting external devices to your system, follow these guidelines:
Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the device itself.) See the documentation that accompanied the device for specific installation and configuration instructions.
Always attach external devices while your system is turned off. Next, turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise).
For information about individual connectors, see "Jumpers and Connectors" on page 89. For information about enabling, disabling, and configuring I/O ports and connectors, see "Using the System Setup Program" on page 23.
8

Power Indicator Codes

The power button on the front panel controls the power input to the system's power supply. The power indicator can provide information on power status (see indicator codes.
Figure 1-1
). Table 1-3 lists the power button
About Your System 13
Table 1-3. Power Button Indicators
Indicator Function
On Indicates that power is supplied to the system and the system is operational.
Off Indicates that no power is supplied to the system.

NIC Indicator Codes

Each NIC on the back panel has an indicator that provides information on network activity and link status. See Figure 1-3. Table 1-4 lists the NIC indicator codes.
Figure 1-3. NIC Indicators
1
1 link indicator 2 activity indicator
Table 1-4. NIC Indicator Codes
Indicator Indicator Code
Link and activity indicators are off The NIC is not connected to the network.
Link indicator is green The NIC is connected to a valid link partner on the network.
Activity indicator is amber blinking Network data is being sent or received.
2

Diagnostics Indicator Codes

The four diagnostic indicator lights on the system front panel display error codes during system startup. Table 1-5 lists the causes and possible corrective actions associated with these codes. A highlighted circle indicates the light is on; a non-highlighted circle indicates the light is off.
NOTE: Once the system completes POST, all diagnostic lights will be OFF.
14 About Your System
Table 1-5. Diagnostic Indicator Codes
Code Causes Corrective Action
Possible processor failure. See "Troubleshooting the Microprocessors" on page 82.
Memory failure. See "Troubleshooting System Memory" on page 76.
Possible expansion card failure.
Possible video failure. See "Getting Help" on page 95.
Hard drive failure. Ensure that the hard drive is properly connected. See
Possible USB failure. See ""Troubleshooting a USB Device" on page 71.
No memory modules detected.
System board failure. See "Getting Help" on page 95.
Memory configuration error. See "Troubleshooting System Memory" on page 76.
Possible system board resource and/or system board hardware failure.
Possible system resource configuration error.
Other failure. Ensure that the optical drive and hard drives are properly
See "Troubleshooting an Expansion Card" on page 80.
"Troubleshooting a Hard Drive" on page 78.
See "Troubleshooting System Memory" on page 76.
See "Troubleshooting IRQ Assignment Conflicts" on page 68. If the problem persists, see "Getting Help" on page 95.
See "Troubleshooting IRQ Assignment Conflicts" on page 68. If the problem persists, see "Getting Help" on page 95.
connected. See "Troubleshooting an Optical Drive" on page 78 or "Troubleshooting a Hard Drive" on page 78.
If the problem persists, see "Getting Help" on page 95.
About Your System 15
Table 1-5. Diagnostic Indicator Codes (continued)
Code Causes Corrective Action
BIOS checksum failure detected; system is in recovery mode.
Ensure that all network connections are functioning properly. See ""Troubleshooting Your System" on page 67."
If the problem persists, see ""Getting Help" on page 95."

System Messages

System messages appear on the screen to notify you of a possible problem with the system. Table 1-6 lists the system messages that can occur and the probable cause and corrective action for each message.
NOTE: If you receive a system message that is not listed in Table 1-6, check the documentation for the application
that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the
components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
Table 1-6. System Messages
Message Causes Corrective Actions
Alert! Node Interleaving disabled! Memory configu­ration does not support Node Interleaving.
Attempting to update Remote Configuration. Please wait...
BIOS Update Attempt Failed!
Caution! NVRAM_CLR jumper is installed on system board.
The memory configuration does not support node interleaving. The system will run but with reduced functionality.
Remote Configuration request has been detected and is being processed.
Remote BIOS update attempt failed.
NVRAM_CLR jumper is installed. CMOS has been cleared.
Ensure that the memory modules are installed in a configuration that supports node interleaving. See "Memory Module Installation Guidelines" on page 46. If the problem persists, see "Troubleshooting System Memory" on page 76.
Wait until the process is complete.
Retry the BIOS update. If problem persists, see "Getting Help" on page 95.
Remove the NVRAM_CLR jumper. See Figure 6-1 for jumper location.
16 About Your System
Table 1-6. System Messages (continued)
Message Causes Corrective Actions
Diskette drive n seek failure
Diskette read failure Faulty or improperly inserted
Diskette subsystem reset failed
Drive not ready Diskette missing from or improperly
Error: Incorrect memory configuration.
n
CPU System Halted!
Error: Memory failure detected. Memory size reduced. Replace the faulty DIMM as soon as possible.
Remote configuration update attempt failed
Fatal error caused a system reset: Please check the system event log for details.
Gate A20 failure Faulty keyboard controller; faulty
Incorrect configuration settings in the System Setup program.
Faulty or improperly installed diskette drive.
Loose diskette drive interface cable. Reconnect the diskette drive USB
diskette.
Faulty or improperly installed diskette.
inserted in diskette drive.
Invalid memory configuration. Ensure that the memory modules are
Faulty or improperly seated memory module(s).
System unable to process Remote Configuration request.
Fatal system error. Check the system event log for the
system board.
Run the System Setup program to correct the settings. See "Using the System Setup Program" on page 23.
Replace the diskette. If the problem persists, see "Troubleshooting a USB Device" on page 71.
cable. See "Troubleshooting a USB Device" on page 71.
Replace the diskette. If the problem persists, see "Troubleshooting a USB Device" on page 71.
Replace the diskette. If the problem persists, see "Troubleshooting a USB Device" on page 71.
Replace the diskette. If the problem persists, see "Troubleshooting a USB Device" on page 71.
installed in a valid configuration. See "Memory Module Installation Guidelines" on page 46. If the problem persists, see "Troubleshooting System Memory" on page 76.
See "Troubleshooting System Memory" on page 76.
Retry Remote Configuration.
specific cause, then see the appropriate section in"Troubleshooting Your System" on page 67.
See "Getting Help" on page 95.
About Your System 17
Table 1-6. System Messages (continued)
Message Causes Corrective Actions
General failure The operating system is unable to
carry out the command.
Invalid NVRAM configuration, Resource Re-allocated
Keyboard Controller failure
Manufacturing mode detected
Memory address line failure at
value
expecting
Memory double word logic failure at
value
expecting
Memory odd/even logic failure at
value
expecting
Memory write/read failure
address
at expecting
Memory tests terminated by keystroke.
No boot device available Faulty or missing optical/diskette
address
address
address,
, read
value
, read
value
, read
value
read
value
value
System detected and corrected a resource conflict.
Faulty keyboard controller; faulty system board
System is in manufacturing mode. Reboot to take the system out of
Faulty or improperly installed memory modules.
POST memory test terminated by pressing the spacebar.
drive subsystem, hard drive, or hard­drive subsystem, or no boot disk in drive A.
This message is usually followed by specific information. Note the information and take the appropriate action to resolve the problem.
No action is required.
See "Getting Help" on page 95.
manufacturing mode.
See "Troubleshooting System Memory" on page 76.
Information only.
Use a bootable diskette, CD, or hard drive. If the problem persists, see "Troubleshooting a USB Device" on page 71, "Troubleshooting an Optical Drive" on page 78, and "Troubleshooting a Hard Drive" on page 78. See "Using the System Setup Program" on page 23 for information about setting the order of boot devices.
18 About Your System
Table 1-6. System Messages (continued)
Message Causes Corrective Actions
No boot sector on hard drive
No timer tick interrupt Faulty system board. See "Getting Help" on page 95. Not a boot diskette No operating system on diskette. Use a bootable diskette. PCIe Degraded Link Width
Error: Embedded
nn
Bus# Expected Link Width is Actual Link Width is PCIe Degraded Link Width
Error: Slot Expected Link Width is Actual Link Width is
PCIe Fatal Error caused a system reset: Slot
or
Embedded Bus#
Please check the system event log for details.
PCI BIOS failed to install
Plug & Play Configuration Error
/Dev#nn/Func
nn
/Dev#nn/Func
n
n
n
n
Incorrect configuration settings in System Setup program, or no operating system on hard drive.
Faulty or improperly installed PCIe card in the specified slot.
n
n
Faulty or improperly installed PCIe card in the specified slot.
n
n
Faulty or improperly installed PCIe card in the specified slot.
PCI device BIOS (Option ROM) checksum failure is detected during shadowing. Loose cables to expansion card(s); faulty or improperly installed expansion card.
Error encountered in initializing PCI device; faulty system board.
Check the hard-drive configuration settings in the System Setup program. See "Using the System Setup Program" on page 23. If necessary, install the operating system on your hard drive. See your operating system documentation.
Reseat the PCIe card in the specified slot number. See "Installing an Expansion Card" on page 44. If the problem persists, see "Getting Help" on page 95.
Reseat the PCIe card in the specified slot number. See "Installing an Expansion Card" on page 44. If the problem persists, see "Getting Help" on page 95.
Reseat the PCIe card in the specified slot number. See "Installing an Expansion Card" on page 44. If the problem persists, see "Getting Help" on page 95.
Reseat the expansion cards. Ensure that all appropriate cables are securely connected to the expansion cards. If the problem persists, see "Troubleshooting an Expansion Card" on page 80.
Install the NVRAM_CLR jumper and reboot the system. See Figure 6-1 for jumper location. If the problem persists, see "Troubleshooting an Expansion Card" on page 80.
About Your System 19
Table 1-6. System Messages (continued)
Message Causes Corrective Actions
Read fault Requested sector not
found
Remote configuration update attempt failed
ROM bad checksum = address
n
SATA port drive not found
Sector not found Seek error Seek operation failed
Shutdown failure Shutdown test failure. See "Troubleshooting System Memory"
The amount of system memory has changed
This system supports only Opteron 2000 series processors.
Time-of-day clock stopped Faulty battery or faulty chip. See "Troubleshooting the System
hard disk
The operating system cannot read from the diskette or hard drive, the system could not find a particular sector on the disk, or the requested sector is defective.
System unable to process Remote Configuration request.
Expansion card improperly installed or faulty.
SATA cables are not properly seated, or drive missing.
Faulty diskette or hard drive. See "Troubleshooting a USB Device"
Memory has been added or removed or a memory module may be faulty.
Microprocessor(s) is not supported by the system.
Replace the diskette. Ensure that the diskette and hard drive cables are properly connected. See "Troubleshooting a USB Device" on page 71, "Troubleshooting an Optical Drive" on page 78, or "Troubleshooting a Hard Drive" on page 78 for the appropriate drive(s) installed in your system.
Retry Remote Configuration.
Reseat the expansion cards. Ensure that all appropriate cables are securely connected to the expansion cards. If the problem persists, see "Troubleshooting an Expansion Card" on page 80.
See "Troubleshooting a Hard Drive" on page 78.
on page 71 or "Troubleshooting a Hard Drive" on page 78 for the appropriate drive.
on page 76.
If memory has been added or removed, this message is informative and can be ignored. If memory has not been added or removed, check the SEL to determine if single-bit or multi-bit errors were detected and replace the faulty memory module. See "Troubleshooting System Memory" on page 76.
Install a supported microprocessor or microprocessor combination. See "Processors" on page 50.
Battery" on page 74.
20 About Your System
Table 1-6. System Messages (continued)
Message Causes Corrective Actions
Time-of-day not set ­please run SETUP program
Timer chip counter 2 failed
Unsupported CPU combination
Unsupported CPU stepping detected
Utility partition not available
n
Warning: DIMM faulty and disabled. Total memory size is reduced!
Warning! No microcode update loaded for processor
Warning: One or more faulty DIMMs found on
n
CPU Warning: The installed
memory configuration is not optimal. For more information on valid memory configurations, please see the system documentation on the technical support web site.
Write fault Write fault on selected
drive
and n are
n
Incorrect Time or Date settings; faulty system battery.
Faulty system board. See "Getting Help" on page 95.
Microprocessor(s) is not supported by the system.
The <F10> key was pressed during POST, but no utility partition exists on the boot hard drive.
Faulty or improperly seated memory module(s).
Microcode update failed. Update the BIOS firmware. See
Faulty or improperly seated memory module(s) used by CPUn.
Invalid memory configuration. The system will run but with reduced functionality.
Faulty diskette, optical/diskette drive assembly, hard drive, or hard­drive subsystem.
Check the Time and Date settings. See "Using the System Setup Program" on page 23. If the problem persists, replace the system battery. See "System Battery" on page 59.
Install a supported microprocessor or microprocessor combination. See "Processors" on page 50.
Create a utility partition on the boot hard drive. See the CDs that came with your system.
See "Troubleshooting System Memory" on page 76.
"Getting Help" on page 95.
See "Troubleshooting System Memory" on page 76.
Ensure that the memory modules are installed in a valid configuration. See "Memory Module Installation Guidelines" on page 46. If the problem persists, see "Troubleshooting System Memory" on page 76.
See "Troubleshooting a USB Device" on page 71, "Troubleshooting an Optical Drive" on page 78, or "Troubleshooting a Hard Drive" on page 78.
NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary" on page 121.
About Your System 21

Warning Messages

A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt the task and require you to respond by typing (yes) or
n (no).
NOTE: Warning messages are generated by either the application or the operating system. For more information,
see the documentation that accompanied the operating system or application.

Diagnostics Messages

When you run system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist in "Getting Help" on page 95, and then follow the instructions in that section for obtaining technical assistance.

Alert Messages

Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation.
y
22 About Your System

Using the System Setup Program

After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference.
You can use the System Setup program to:
Change the system configuration stored in NVRAM after you add, change, or remove hardware
Set or change user-selectable options—for example, the time or date
Enable or disable integrated devices
Correct discrepancies between the installed hardware and configuration settings

Entering the System Setup Program

1
Turn on or restart your system.
2
Press <F2> immediately after you see the following message (you may have to press the <F2> key more than once):
<F2> = System Setup
If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.
NOTE: To ensure an orderly system shutdown, see the documentation that accompanied your operating
system.

Responding to Error Messages

You can enter the System Setup program by responding to certain error messages. If an error message appears while the system is booting, make a note of the message. Before entering the System Setup program, see "System Messages" on page 16 for an explanation of the message and suggestions for correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to send a message the first time you
start your system.
Using the System Setup Program 23

Using the System Setup Program

Table 2-1 lists the keys that you use to view or change information on the System Setup program screens and to exit the program.
Table 2-1. System Setup Program Navigation Keys
Keys Action
Up arrow or <Shift><Tab> Moves to the previous field.
Down arrow or <Tab> Moves to the next field.
Spacebar, <+>, < right arrows
<Enter> From the main menu, selects an option that has a
<Esc> From a submenu, returns the program to the main
<F1> Displays the System Setup program
NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the
system.
>, left and
Cycles through the settings in a field. In many fields, you can also type the appropriate value.
submenu, such as Memory Information.
menu. From the main menu, exits the System Setup program and restarts the system if any changes were made.
's help file.

System Setup Options

Main Screen

When you enter the System Setup program, the main System Setup program screen appears (see Figure 2-1).
24 Using the System Setup Program
Figure 2-1. Main System Setup Program Screen
Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen. For related information, see "System Security Screen Options" on page 29.
NOTE: The options for the System Setup program change based on the system configuration.
NOTE: The System Setup program defaults are listed under their respective options, where applicable.
Table 2-2. System Setup Program Options
Option Description
System Time Resets the time on the system's internal clock.
System Date Resets the date on the system's internal calendar.
Memory Information Displays information related to installed memory. See "Memory Information
Screen" on page 27.
CPU Information Displays information related to microprocessors (speed, cache size, and so on). See
"CPU Information Screen" on page 27.
Using the System Setup Program 25
Table 2-2. System Setup Program Options (continued)
Option Description
Boot Sequence Determines the order in which the system searches for boot devices during system
startup. Available options can include the diskette drive, CD drive, hard drives, and network.
NOTE: System boot is not supported from an external device attached to a SAS or
SCSI adapter. See support.dell.com for the latest support information about booting from external devices.
Hard-Disk Drive Sequence
USB Flash Drive Emulation Type
Auto
default)
(
Boot Sequence Retry If this field is enabled and the system has failed to boot, the system will reattempt
Integrated Devices See "Integrated Devices Screen" on page 28.
PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of the integrated devices on
Serial Communication (Off default)
System Security Displays a screen to configure the system password and setup password features.
Keyboard NumLock
On
default)
(
Report Keyboard Errors
Report
default)
(
Determines the order in which the system searches the hard drives during system startup. The selections depend on the hard drives installed in your system.
Determines the emulation type for a USB flash drive. Hard disk allows the USB flash drive to act as a hard drive. Floppy allows the USB flash drive to act as a removal diskette drive. Auto automatically chooses an emulation type.
to boot after 30 seconds.
the PCI bus, and any installed expansion card that requires an IRQ.
Options are On with Console Redirection via COM2, and Off.
See "System Security Screen" on page 29, "Using the System Password" on page 30, and "Using the Setup Password" on page 32 for more information.
Determines whether your system starts up with the NumLock mode activated on 101- or 102-key keyboards (does not apply to 84-key keyboards).
Enables or disables reporting of keyboard errors during the POST. Select Report for host systems that have keyboards attached. Select Do Not Report to suppress all error messages relating to the keyboard or keyboard controller during POST. This setting does not affect the operation of the keyboard itself if a keyboard is attached to the system.
26 Using the System Setup Program

Memory Information Screen

Table 2-3 lists the descriptions for the information fields that appear on the Memory Information screen.
Table 2-3. Memory Information Screen
Option Description
System Memory Size Displays the amount of system memory.
System Memory Type Displays the type of system memory.
System Memory Speed Displays the system memory speed.
Video Memory Displays the amount of video memory.
System Memory Testing This option determines whether system memory tests are run at
system boot. Options are Enabled and Disabled.
Node Interleaving If this field is enabled, memory interleaving is supported if a
symmetric memory configuration is installed. If this field is set to disabled (the default), the system can support Non-Uniform Memory Architecture (NUMA) memory access. See "Memory Module Installation Guidelines" on page 46.

CPU Information Screen

Table 2-4 lists the options and descriptions for the information fields that appear on the CPU Information screen.
Table 2-4. CPU Information Screen
Option Description
64-bit Specifies if the installed processor(s) support 64-bit extensions.
Core Speed Displays the clock speed of the processor(s).
Bus Speed Displays the bus speed of the processor(s).
Demand-Based Power Management (Disabled default)
Processor X ID Displays the model number of the processor. A submenu displays
Enables or disables demand-based power management. When enabled, the CPU Performance State tables will be reported to the operating system; when disabled, the CPU Performance State tables will not be reported to the operating system. If any of the CPUs do not support demand-based power management, the field will become read-only, and automatically set to Disabled.
the amount of level 2 cache and number of cores.
Using the System Setup Program 27
Enabling AMD™ PowerNow!™ Technology
PowerNow! technology controls your system’s processor performance automatically, dynamically adjusting the operating frequency and voltage according to the task at hand. When an application does not require full performance, significant amounts of power can be saved. Performance is designed to still be responsive, with maximum processor performance being delivered when required, and automatic power savings when possible. (PowerNow! support is dependent on the operating system and version used on your system.)
To enable the PowerNow! feature, run the System Setup Program and enable the Demand-Based Power Management option on the CPU Information screen.
Additionally, for Microsoft
®
Windows® operating systems, you will need to install the PowerNow! driver
to enable this feature. The driver is available on the Dell OpenManage Service and Diagnostic CD provided with your system and at support.dell.com.

Integrated Devices Screen

Table 2-5 lists the options and descriptions for the information fields that appear on the Integrated Devices screen.
Table 2-5. Integrated Devices Screen Options
Option Description
Embedded SATA Controller (Off default)
IDE CD-ROM Controller (Auto default)
User-Accessible USB Ports (All Ports On default)
Embedded Gb NIC1 (Enabled with PXE default)
MAC Address Displays the MAC address for NIC1. This field does not have user-selectable
Embedded Gb NIC2 (Enabled without PXE default)
MAC Address Displays the MAC address for NIC2. This field does not have user-selectable
Allows the integrated SATA controller to be set to Off or ATA mode.
Enables the integrated IDE controller. When set to integrated IDE controller is enabled if IDE devices are attached to the channel and an external IDE controller is not detected.
Auto
, each channel of the
NOTE: This CD-ROM option will not appear on this menu screen if your system does
not include this optional device.
Enables or disables the system's user-accessible ports. Options are All Ports On or All Ports Off. Disabling the USB ports makes system resources available for other
devices.
Enables or disables the system's integrated NIC1. Options are Enabled without PXE, Enabled with PXE, and Disabled. PXE support allows the system to boot from the network. Changes take effect after the system reboots.
settings.
Enables or disables the system's integrated NIC2. Options are Enabled without PXE, Enabled with PXE, and Disabled. PXE support allows the system to boot from the network. Changes take effect after the system reboots.
settings.
28 Using the System Setup Program

System Security Screen

Table 2-6 lists the options and descriptions for the information fields that appear on the System Security screen.
Table 2-6. System Security Screen Options
Option Description
System Password Displays the current status of your system's password security feature and allows
you to assign and verify a new system password.
NOTE: See "Using the System Password" on page 30 for instructions on assigning a
system password and using or changing an existing system password.
Setup Password Restricts access to the System Setup program in the same way that you restrict
access to your system using the system password feature.
NOTE: See "Using the Setup Password" on page 32 for instructions on assigning a
setup password and using or changing an existing setup password.
Password Status Setting the Setup Password option to Enabled prevents the system password from
being changed or disabled at system start-up.
To lock the system password, assign a setup password in the Setup Password option and then change the Password Status option to Locked. In this state, you cannot change the system password using the System Password option and cannot be disabled at system start-up by pressing <Ctrl><Enter>.
To unlock the system password, enter the setup password in the Setup Password field and then change the Password Status option to Unlocked. In this state, you can disable the system password at system start-up by pressing <Ctrl><Enter> and then change the password using the System Password option.
Power Button
NMI Button
Turns system's power off and on.
• If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system can perform an orderly shutdown before power is turned off.
• If the system is not running an ACPI-compliant operating system, power is turned off immediately after the power button is pressed.
The button is enabled in the System Setup program. When disabled, the button can only turn on system power.
NOTE: You can still turn on the system by using the power button, even if the Power
Button option is set to Disabled.
NOTICE: Use the NMI button only if directed to do so by qualified support
personnel or by the operating system's documentation. Pressing this button halts the operating system and displays a diagnostic screen.
Enables or disables the NMI feature.
Using the System Setup Program 29
Table 2-6. System Security Screen Options (continued)
Option Description
AC Power Recovery (Last default)
Determines how the system reacts when power is restored to the system. If system is set to Last, the system returns to the last power state. On turns on the system after power is restored. When set to Off, the system remains off after power is restored.

Exit Screen

After you press <Esc> to exit the System Setup program, the Exit screen displays the following options:
Save Changes and Exit
Discard Changes and Exit
Return to Setup

System and Setup Password Features

NOTICE: The password features provide a basic level of security for the data on your system. If your data requires
more security, use additional forms of protection, such as data encryption programs.
NOTICE: Anyone can access the data stored on your system if you leave the system running and unattended
without having a system password assigned or if you leave your system unlocked so that someone can disable the password by changing a jumper setting.
Your system is shipped to you without the system password feature enabled. If system security is a concern, operate your system only with system password protection.
To change or delete an existing password, you must know the password (see "Deleting or Changing an Existing System Password" on page 32). If you forget your password, you cannot operate your system or change settings in the System Setup program until a trained service technician changes the password jumper setting to disable the passwords, and erases the existing passwords. This procedure is described in "Disabling a Forgotten Password" on page 90.

Using the System Password

After a system password is assigned, only those who know the password have full use of the system. When the System Password option is set to Enabled, the system prompts you for the system password after the system starts.
Assigning a System Password
Before you assign a system password, enter the System Setup program and check the System Password option.
30 Using the System Setup Program
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