Dell PowerEdge RAID Controller H310, PowerEdge RAID Controller H710 User Manual

Dell PowerEdge RAID Controller (PERC) H310, H710, H710P, and H810

User’s Guide

Regulatory Model: UCSA-801, UCSB-800, UCSM-800, UCPA-801, UCPB-800, UCPM-800, and UCPE-800

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2016 - 05

Rev. A03

Contents

1 Overview.................................................................................................................9

Supported Operating Systems............................................................................................................10

Getting help..........................................................................................................................................11

Contacting Dell.............................................................................................................................. 11

Related Documentation.................................................................................................................11

Documentation feedback..............................................................................................................12

2 Features................................................................................................................ 13

Physical Disk Power Management......................................................................................................13

Configured spin down delay......................................................................................................... 13

Types Of Virtual Disk Initialization...................................................................................................... 14

Background Initialization Of Virtual Disks.................................................................................... 14

Full Initialization Of Virtual Disks...................................................................................................14

Fast Initialization Of Virtual Disks..................................................................................................14

Consistency Checks............................................................................................................................ 15

Disk roaming........................................................................................................................................15

Using disk roaming........................................................................................................................ 15

FastPath................................................................................................................................................15

Configuring FastPath-Capable Virtual Disks................................................................................ 16

Virtual Disk Migration.......................................................................................................................... 16

Migrating Virtual Disks................................................................................................................... 17

Virtual Disk Write Cache Policies........................................................................................................ 17

Write-Back And Write-Through....................................................................................................18

Conditions under which write-back is employed........................................................................18

Conditions under which forced write-back with no battery is employed..................................18

Virtual Disk Read Cache Policies........................................................................................................ 18

Reconfiguration Of Virtual Disks.........................................................................................................18

Fault Tolerance.................................................................................................................................... 21

The SMART feature..............................................................................................................................21

Automatic Replace Member With Predicted Failure.................................................................... 21

Patrol Read.......................................................................................................................................... 22

Redundant Path Support (For PERC H810 Only)............................................................................... 22

Physical disk failure detection............................................................................................................ 23

Using Persistent Hot Spare Slots........................................................................................................ 23

Physical Disk Hot Swapping................................................................................................................23

Using replace member and revertible hot spares..............................................................................23

Controller Cache Preservation...........................................................................................................24

Cache Preservation With NVC......................................................................................................24

Recovering Cache Data................................................................................................................ 24

Battery Transparent Learn Cycle........................................................................................................ 24

TLC time frame..............................................................................................................................24

Conditions for replacing the battery............................................................................................ 25

3 Deploying The PERC Card................................................................................ 26

Removing The PERC Controller.........................................................................................................26

Installing The PERC Controller...........................................................................................................29

Support For Internal Multiple Controllers.......................................................................................... 30

Setting Up Redundant Path Support On The PERC H810 Adapter...................................................30

Reverting To Single Path Support From Redundant Path Support For PERC H810........................ 30

4 Driver Installation...............................................................................................32

Pre-Installation Requirements For Windows Driver Installation....................................................... 32

Creating The Device Driver Media For Windows Driver Installation.................................................32

Downloading Drivers From The Dell Systems Service And Diagnostic Tools Media For

Windows........................................................................................................................................ 33

Downloading Drivers From The Dell Support Website For Windows.........................................33

Installing Driver During a Windows Server 2008/2008 R2 Installation.......................................33

Installing Windows Server 2008/2008 R2 For A New RAID Controller...................................... 34

Updating Existing Windows Server 2008 Or Windows Server 2008 R2..................................... 34

Updating The Linux Driver.................................................................................................................. 35

Installing Or Updating The RPM Driver Package With DKMS Support........................................35

Installing Or Updating The RPM Driver Package With KMOD Support.......................................35

Installing Or Updating The RPM Driver Package With KMP Support.......................................... 36

5 Management Applications For PERC Cards...................................................37

Dell OpenManage Storage Management...........................................................................................37

BIOS Configuration Utility...................................................................................................................37

Entering The BIOS Configuration Utility.......................................................................................38

Exiting The Configuration Utility...................................................................................................38

Menu Navigation Controls............................................................................................................38

Setting Up Virtual Disks.................................................................................................................40

Virtual Disk Management.................................................................................................................... 41

Creating Virtual Disks.....................................................................................................................41

Selecting Virtual Disk Parameters.................................................................................................42

Converting Physical Disk To RAID Capable For PERC H310.......................................................43

Converting Physical Disk To Non-RAID For PERC H310.............................................................43

Initializing Virtual Disks................................................................................................................. 44

Checking Data Consistency......................................................................................................... 44

Running A Data Consistency Check.............................................................................................44

Importing Or Clearing Foreign Configurations Using The VD Mgmt Menu...............................45

Importing Or Clearing Foreign Configurations Using The Foreign Configuration View

Screen............................................................................................................................................45

Break Mirror................................................................................................................................... 47

Managing Preserved Cache..........................................................................................................48

Managing Dedicated Hot Spares..................................................................................................48

Deleting Virtual Disks.................................................................................................................... 49

Deleting Disk Groups.................................................................................................................... 49

Clearing The Configuration.......................................................................................................... 50

BIOS Configuration Utility menu options.......................................................................................... 50

Virtual Disk Management (VD Mgmt)........................................................................................... 50

Virtual Disk Actions........................................................................................................................52

Physical disk management (PD Mgmt).........................................................................................53

Physical Disk Actions.....................................................................................................................53

Rebuild...........................................................................................................................................54

Controller management (Ctrl Mgmt)............................................................................................55

Controller Management Actions.................................................................................................. 55

Foreign Configuration View..........................................................................................................56

Physical Disk Management.................................................................................................................56

Setting LED Blinking...................................................................................................................... 56

Creating Global Hot Spares.......................................................................................................... 56

Removing Global Or Dedicated Hot Spares.................................................................................57

Replacing An Online Physical Disk................................................................................................57

Restrictions and limitations........................................................................................................... 57

Stopping Background Initialization...............................................................................................58

Performing A Manual Rebuild Of An Individual Physical Disk..................................................... 58

Controller Management..................................................................................................................... 58

Enabling boot support.................................................................................................................. 58

Enabling Boot Support For A BIOS-Enabled Controller..............................................................59

Enabling BIOS Stop On Error........................................................................................................59

Enabling Auto Import.................................................................................................................... 59

Disabling Auto Import...................................................................................................................60

Restoring Factory Default Settings...............................................................................................60

UEFI RAID Configuration Utility..........................................................................................................60

Entering The UEFI RAID Configuration Utility..............................................................................60

Exiting The UEFI RAID Configuration Utility................................................................................. 61

Configuration Options...................................................................................................................61

Controller Management Menu......................................................................................................61

Virtual Disk Management..............................................................................................................62

Physical Disk Management Menu.................................................................................................62

Enclosure Management................................................................................................................62

6 CacheCade...........................................................................................................63

CacheCade Virtual Disk Characteristics.............................................................................................63

Configuring And Managing CacheCade Virtual Disks....................................................................... 63

CacheCade Virtual Disk Management......................................................................................... 64

Creating CacheCade Virtual Disks................................................................................................64

Deleting CacheCade Virtual Disks................................................................................................65

Reconfiguring CacheCade Virtual Disks.......................................................................................65

Automatic Reconfiguration Of CacheCade Virtual Disks............................................................65

Manual Resizing Of CacheCade Virtual Disks..............................................................................66

7 Security Key And RAID Management.............................................................. 67

Security Key Implementation..............................................................................................................67

Security Key Management In The BIOS Configuration Utility........................................................... 67

Local Key Management (LKM)...................................................................................................... 68

Creating A Security Key.................................................................................................................68

Changing the security key............................................................................................................ 68

Deleting a security key..................................................................................................................69

Creating Secured Virtual Disks..................................................................................................... 69

Securing pre-existing virtual disks................................................................................................69

Securing pre-existing virtual disks................................................................................................70

Importing Or Clearing Secured Foreign Configurations And Secure Disk Migration.................70

Instant Secure Erase.......................................................................................................................71

Troubleshooting Security Key Errors..................................................................................................72

Secured Foreign Import Errors......................................................................................................72

Failure to Select Or Configure Non Self-Encrypting Disks (Non-SED)....................................... 72

Failure to delete security key........................................................................................................ 72

Failure To Instant Secure Erase Task On Physical Disks.............................................................. 72

8 Troubleshooting................................................................................................. 73

BIOS Error Messages........................................................................................................................... 73

Discovery error message...............................................................................................................73

Extra enclosure error message..................................................................................................... 73

Cache Data Lost Error Message....................................................................................................73

Missing Disks In Virtual Disk Error Message................................................................................. 74

Previous configuration of disks removed error message............................................................ 74

Missing virtual disks error message.............................................................................................. 74

Dirty Cache Data Error Message...................................................................................................75

BIOS disabled error message........................................................................................................ 75

Drive Configuration Changes Error Message...............................................................................75

Adapter at baseport not responding error message....................................................................76

Offline Or Missing Virtual Drives With Preserved Cache Error Message.....................................76

Virtual disks offline error message................................................................................................76

Virtual disks degraded error message...........................................................................................76

Virtual disks partially degraded error message.............................................................................77

Memory or battery problem error message................................................................................. 77

Firmware fault state error message.............................................................................................. 77

Foreign configuration found error message................................................................................ 77

Foreign Configuration Not Found In <Ctrl> <R> Error Message.................................................78

Previous configuration cleared or missing error message..........................................................78

Invalid SAS topology detected error message............................................................................. 78

Multibit ECC Errors Detected Error Messages............................................................................. 78

Configured Disks Removed Or Not Accessible Error Message...................................................79

Battery Discharged Or Disconnected Error Message.................................................................. 79

Degraded State Of Virtual Disks......................................................................................................... 80

Memory errors.................................................................................................................................... 80

Preserved Cache State........................................................................................................................80

General issues..................................................................................................................................... 80

PERC Card Has Yellow Bang In Device Manager........................................................................ 80

PERC Card Not Seen In Device Manager..................................................................................... 81

No Hard Drives Found Error Message During Microsoft Windows Server 2003 Installation.....81

Physical disk issues..............................................................................................................................81

Physical disk in failed state............................................................................................................ 81

Unable to rebuild a fault tolerant virtual disk................................................................................81

Fatal error or data corruption reported........................................................................................82

Physical disk displayed as blocked............................................................................................... 82

Multiple Disks Become Inaccessible............................................................................................ 82

Rebuilding A Failed Physical Disk..................................................................................................82

Virtual disk fails during rebuild using a global hot spare............................................................. 83

Virtual Disk Fails During Rebuild Using A Dedicated Hot Spare..................................................83

Physical Disk Fails During Reconstruction On Redundant Virtual Disk...................................... 83

Virtual disk fails rebuild using a dedicated hot spare...................................................................83

Physical disk takes a long time to rebuild.................................................................................... 83

SMART errors.......................................................................................................................................83

Smart error detected on a physical disk in a redundant virtual disk........................................... 84

Smart error detected on a physical disk in a non-redundant virtual disk...................................84

Replace member errors......................................................................................................................84

Source disk fails during replace member operation....................................................................84

Target disk fails..............................................................................................................................84

General disk fails............................................................................................................................85

Linux operating system errors............................................................................................................ 85

Linux Will Not Boot Using an H310 Controller With IOMMU Enabled........................................85

Virtual Disk Policy Is Assumed As Write-Through Error Message...............................................85

Driver Does Not Auto-Build Into New Kernel..............................................................................85

Unable to register SCSI device error message.............................................................................86

Disk Carrier LED Indicators.................................................................................................................86

9 Appendix: RAID description............................................................................. 88

Summary Of RAID Levels....................................................................................................................88

RAID terminology................................................................................................................................88

Disk Striping...................................................................................................................................88

Disk mirroring................................................................................................................................89

Spanned RAID levels..................................................................................................................... 89

Parity data......................................................................................................................................90

Overview

The Dell PowerEdge RAID Controller (PERC) H310, H710, H710P, and H810 family of storage controller cards has the following characteristics:

• Complies with serial-attached SCSI (SAS) 2.0 providing up to 6 Gb/sec throughput.

• Supports Dell-qualified serial-attached SCSI (SAS) hard drives, SATA hard drives, and solid-state drives (SSDs).

NOTE: Mixing SAS and SATA drives within a virtual disk is not supported. Also, mixing hard drives and SSDs within a virtual disk is not supported.

NOTE: Mixing disks of different speeds (7,200 rpm, 10,000 rpm, or 15,000 rpm) and bandwidth (3 Gbps or 6 Gbps) PCIe while maintaining the same drive type (SAS or SATA) and technology (HDD or SSD) is supported.

• Offers RAID control capabilities which include support for RAID levels 0, 1, 5, 6, 10, 50, and 60.

NOTE: PERC H310 supports RAID 5 with limited performance and does not support RAID 6 and RAID 60.

• Provides reliability, high performance, and fault-tolerant disk subsystem management.

• Offers Non-RAID support for direct access to disk drives (PERC H310 only).

NOTE: Operating systems can directly access Non-RAID hard drives. A Non-RAID hard drive is not fault-tolerant and cannot be recovered if it fails. Only the PERC H310 controller allows configuration of disk drives as Non-RAID.

The following table compares the hardware configurations for the PERC H310, H710, H710P, and H810 cards.

Table 1. PERC H310, H710, H710P, and H810 Cards Hardware Configurations

Specification H310 H710 H710P H810

RAID Levels 0, 1, 5, 10, 50 0, 1, 5, 6, 10, 50, 600, 1, 5, 6, 10, 50, 60 0, 1, 5, 6, 10, 50, 60

Enclosures Per Port

Processor Dell Adapter SAS

Backup Battery Unit (BBU)

Non-Volatile Cache

Not Applicable Not Applicable Not Applicable Up to four enclosures

Dell Adapter SAS RAID-on- Chip, 8-port with LSI 2008 chipset

No Yes Yes Yes

Not Applicable Yes Yes Yes

RAID-on- Chip,

8-port with LSI

2208 chipset

Dell Adapter SAS RAID-on- Chip, 8port with LSI 2208 chipset

Dell Adapter SAS RAIDon- Chip, 8-port with LSI 2208 chipset

Specification H310 H710 H710P H810

Cache Memory Not Applicable 512 MB DDR3

800 Mhz

Cache Function Not Applicable Write Back, Write

Through,

Adaptive Read

Ahead, No Read

Ahead, Read

Ahead

Maximum number of spans per Disk Group

Maximum number of Virtual Disks per Disk Group

Online Capacity Expansion

Dedicated and Global Hot Spares

Hot Swap Devices Supported

8 8 8 8

16 16 16 16

Yes Yes Yes Yes

1 GB DDR3 1333 Mhz

Write Back, Write Through, Adaptive Read Ahead, No Read Ahead, Read Ahead

1 GB DDR3 1333 Mhz

Write Back, Write Through, Adaptive Read Ahead, No Read Ahead, Read Ahead

Hardware XOR Engine

Redundant Path Support

Yes Yes Yes Yes

Supported Operating Systems

The PERC H310, H710, and H710P cards support the following operating systems:

• Microsoft Windows Server 2012

• Microsoft Windows Server 2008 including Hyper-V virtualization

• Microsoft Windows Server 2008 R2 and later

• Red Hat Enterprise Linux version 5.8 and later (32-bit and 64-bit)

• Red Hat Enterprise Linux version 6.2 and later (64-bit)

• SUSE Linux Enterprise Server version 10 SP4 (64-bit)

• SUSE Linux Enterprise Server version 11 SP2 (64-bit)

• VMware ESX 4.1 and ESXi 4.1 Update 2 and later

• VMware ESXi 5.0 and later

NOTE: For the latest list of supported operating systems and driver installation instructions, see the system documentation at dell.com/support/manuals. For specific operating system service pack requirements, see the Drivers and Downloads section at dell.com/support/manuals.

Getting help

Contacting Dell

Dell provides several online and telephone-based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer-service issues:

1. Go to Dell.com/support.

2. Select your country from the drop-down menu on the lower right corner of the page.

3. For customized support:

a. Enter your system Service Tag in the Enter your Service Tag field. b. Click Submit.

The support page that lists the various support categories is displayed.

4. For general support:

a. Select your product category. b. Select your product segment. c. Select your product.

The support page that lists the various support categories is displayed.

5. For contact details of Dell Global Technical Support:

a. Click Global Technical Support. b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell

Global Technical Support team.

Documentation feedback

If you have feedback for this document, write to documentation_feedback@dell.com. Alternatively, you can click the Feedback link on any of the Dell documentation pages, fill the form, and then click Submit to send your feedback.

Features

Some of the features discussed for PowerEdge RAID Controller (PERC) H310, H710, H710P, and H810 cards are:

• Physical Disk Power Management

• Types of Virtual Disk Initialization

• Consistency Checks

• Disk Roaming

• Fast Path

• Virtual Disk Migration

• Reconfiguration Of Virtual Disks

• Fault Tolerance

• Patrol Read

Physical Disk Power Management

Physical disk power management is a power saving feature of the PERC H310, H710, H710P, and H810 cards. The feature allows disks to be spun down based on disk configuration and I/O activity. The feature is supported on all rotating SAS and SATA disks and includes unconfigured, configured and  hot-spare disks. The physical disk power management feature is disabled by default. The feature can be enabled in the Dell Open Manage Storage Management application using the Unified Extensible Firmware Interface

(UEFI) RAID Configuration utility. For more information, see the Dell OpenManage documentation at dell.com/support/manuals.

There are four power saving modes available:

No Power Savings

(default mode)

Balanced Power Savings

Maximum Power Savings

Customized Power Savings

All power savings features are disabled.

Spin down is enabled only for unconfigured and hot spare disks.

Spin down is enabled for configured, unconfigured and hot spare disks.

All power savings features are customizable. You can specify a Quality of Service window during which the configured disks are excluded from spin-down.

Configured spin down delay

NOTE: The Configured Spin Down Delay option is not applicable for the No Power Savings mode.

The amount of time to wait before spinning down disks can be set using Configured Spin Down Delay. The minimum value of the timer is 30 minutes (default) and the maximum is one day. Disks are spun down automatically and spun up when accessed. All disks are spun up on reboot.

NOTE: There is a delay in I/O operations when a configured disk is being spun up.

Types Of Virtual Disk Initialization

You can initialize the virtual disks as described in the following sections:

CAUTION: The initializing virtual disks task erases the files and file systems while keeping the virtual disk configuration intact. Initializing a virtual disk destroys all data on the virtual disk.

NOTE: The initialization operations mentioned here are not applicable for  Non-RAID disks.

Background Initialization Of Virtual Disks

Background Initialization (BGI) is an automated process that writes the parity or mirror data on newly created virtual disks. BGI does not run on RAID 0 virtual disks. You can control the BGI rate in the Dell OpenManage storage management application. Any change in the BGI rate does not take effect until the next BGI run.

NOTE: You cannot disable BGI permanently. If you cancel BGI, it automatically restarts within five minutes. For information on stopping BGI, see the topic Stopping Background Initialization.

NOTE: Unlike full or fast initialization of virtual disks, background initialization does not clear data from the physical disks.

NOTE: CC/BGI typically causes some loss in performance until the operation completes.

Consistency Check (CC) and BGI perform similar functions in that they both correct parity errors. However, CC reports data inconsistencies through an event notification, but BGI does not. You can start CC manually, but not BGI.

Full Initialization Of Virtual Disks

Performing a full initialization on a virtual disk overwrites all blocks and destroys any data that previously existed on the virtual disk. Full initialization of a virtual disk eliminates the need for the virtual disk to undergo a BGI. Full initialization can be performed after the creation of a virtual disk.

During full initialization, the host is not able to access the virtual disk. You can start a full initialization on a virtual disk by using the Slow Initialize option in the Dell OpenManage storage management application. For more information on using the BIOS Configuration Utility to perform a full initialization, see the topic

Initializing Virtual Disks.

NOTE: If the system reboots during a full initialization, the operation aborts and a BGI begins on the virtual disk.

Fast Initialization Of Virtual Disks

A fast initialization on a virtual disk overwrites the first and last 8 MB of the virtual disk, clearing any boot records or partition information. The operation takes only 2–3 seconds to complete and is recommended when you are recreating virtual disks. To perform a fast initialization using the BIOS Configuration Utility, see the topic Initializing Virtual Disks

Consistency Checks

Consistency Check (CC) is a background operation that verifies and corrects the mirror or parity data for fault tolerant virtual disks. It is recommended that you periodically run a consistency check on virtual disks.

You can manually start a CC using the BIOS Configuration Utility or the Dell OpenManage storage management application. You can schedule CC to run on virtual disks using a Dell OpenManage storage management application. To start a CC using the BIOS Configuration Utility, see the topic Checking

Data Consistency.

Disk roaming

Disk roaming is moving the physical disks from one cable connection or backplane slot to another on the same controller. The controller automatically recognizes the relocated physical disks and logically places them in the virtual disks that are part of the disk group. You can perform disk roaming only when the system is turned off.

CAUTION: Do not attempt disk roaming during RAID level migration (RLM) or online capacity expansion (OCE). This causes loss of the virtual disk.

Using disk roaming

Perform the following steps to use disk roaming:

1. Turn off the power to the system, physical disks, enclosures, and system components.

2. Disconnect power cables from the system.

3. Move the physical disks to desired positions on the backplane or the enclosure.

4. Perform a safety check. Make sure the physical disks are inserted properly.

5. Turn on the system.

The controller detects the RAID configuration from the configuration data on the physical disks.

FastPath

FastPath is a feature that improves application performance by delivering high I/O per second (IOPs). The Dell PowerEdge RAID Controller (PERC) H710P and H810 cards support FastPath.

FastPath is a further enhancement of the Cut Through IO (CTIO) feature, introduced in PERC H700 and

PERC H800, to accelerate IO performance by reducing the IO processing overhead of the firmware. CTIO reduces the instruction count required to process a given IO. It also ensures that the optimal IO code path is placed close to the processor to allow faster access when processing the IO.

Under specific conditions with FastPath, the IO by-passes the controller cache and is committed directly to the physical disk from the host memory, through the second core of the dual-core RAID-on-Chip (ROC) on the controller. FastPath and CTIO are both ideal for random workloads with small blocks.

NOTE: The PERC H310 and PERC H710 do not support FastPath.

Both CTIO and FastPath provide enhanced performance benefits to SSD volumes, as they can fully capitalize on the lower access times and latencies of these volumes.

FastPath provides IO performance benefits to rotational HDD-based volumes configured with Write Through and No Read Ahead cache policies, specifically for read operations across all RAID levels and

write operations for RAID 0.

Configuring FastPath-Capable Virtual Disks

All simple virtual disks configured with write cache policy Write Through and read cache policy No Read Ahead can utilize FastPath. Only IO block sizes smaller than virtual disk’s stripe size are eligible for FastPath. In addition, there should be no background operations (rebuild, initialization) running on the

virtual disks. FastPath will not be used if these operations are active.

NOTE: RAID 10, RAID 50, and RAID 60 virtual disks cannot use FastPath.

The following table summarizes the FastPath-eligibility of read and write IOs across the supported RAID levels.

Table 2. FastPath Eligibility Across Supported RAID Levels

RAID 0 RAID 1 RAID 5 RAID 6

Read Yes Yes

(Optimal and Degraded)

Write Yes No No No

In addition, FastPath-capable virtual disks are characterized by the following:

• The presence of CacheCade virtual disks on a controller disables the FastPath capability of all eligible HDD virtual disks. Eligible SSD virtual disks are still FastPath-capable.

• Secured virtual disks are not FastPath-capable.

• The Physical Disk Power Management feature is not applicable to FastPath-capable virtual disks.

• The addition or removal of a redundant path does not affect the FastPath-capability of virtual disks.

Yes (Optimal and

Degraded)

Yes (Optimal and Degraded)

Virtual Disk Migration

The PERC H710, H710P, and H810 cards support migration of virtual disks from one controller to another without taking the target controller offline. The controller can import RAID virtual disks in optimal, degraded, or partially degraded states. You cannot import a virtual disk that is in an offline state. Disk migration pointers:

• Supports migration of VDs from PERC H700 and H800 to PERC H710P and H810

• Supports migration of volumes created within H710, H710P, or H810

• Supports migration of volumes created on H310 to H710, H710P, or H810

• Does not support migration from H700 or H800 to H310

• Does not support migration from H710, H710P, or H810 to H310

• Does not support backward migration from H310, H710, H710P, H810 to H800 and H700

NOTE: The source controller must be offline prior to performing the disk migration.

NOTE: Disks cannot be migrated to older revisions or generations of the PERC cards.

NOTE: Non-RAID disks are supported only on the PERC H310 controller. Migration to any other PERC product is not supported.

NOTE: Importing secured virtual disks is supported as long as the appropriate key (LKM) is supplied or configured.

When a controller detects a physical disk with an existing configuration, it flags the physical disk as foreign, and generates an alert indicating that a foreign disk was detected.

CAUTION: Do not attempt disk roaming during RLM or OCE. This causes loss of the virtual disk.

Migrating Virtual Disks

To migrate virtual disks from PERC H700 or H800 to PERC H710, H710P, or H810:

1. Turn off the system.

2. Move the appropriate physical disks from the PERC H700 or H800 card to the PERC H710, H710P, or

H810 card.

NOTE: If you are replacing your PERC H700 or H800 with a PERC H710, H710P, or H810 card, see the Owner’s Manual of your system at support.dell.com/manuals.

3. Boot the system and import the foreign configuration that is detected. You can do one of the

following:

• Press <F> to automatically import the foreign configuration.

• Enter the BIOS Configuration Utility and navigate to the Foreign Configuration View.

NOTE: For more information on accessing the BIOS Configuration Utility, see the topic

Entering The BIOS Configuration Utility.

NOTE: For more information on Foreign Configuration View, see the topic Foreign

Configuration View.

4. Exit the BIOS Configuration Utility and reboot the system.

5. Ensure that all the latest drivers for the PERC H710, H710P, or H810 card (available at

support.dell.com) are installed.

For more information, see the topic Drive Installation.

Virtual Disk Write Cache Policies

NOTE: PERC H310 only supports Write-Through mode.

The write cache policy of a virtual disk determines how the controller handles writes to the virtual disk. Write-Back and Write-Through are the two write cache policies that can be set on virtual disks individually.

All RAID volumes are presented as Write-Through to the operating system (Windows and Linux) independent of the actual write cache policy of the virtual disk. The PERC cards manage the data in cache independently of the operating system or any applications.

NOTE: Use the Dell OpenManage storage management application or the BIOS Configuration

Utility to view and manage virtual disk cache settings.

Write-Back And Write-Through

In Write-Through caching, the controller sends a data transfer completion signal to the host system when the disk subsystem has received all the data in a transaction.

In Write-Back caching, the controller sends a data transfer completion signal to the host when the controller cache has received all the data in a transaction. The controller then writes the cached data to the storage device in the background.

The risk of using Write-Back cache is that the cached data can be lost if there is a power failure before it is written to the storage device. This risk is mitigated by using a Non-Volatile Cache on the PERC H710, H710P or H810 card.

NOTE: The default cache setting for virtual disks is Write-Back caching.

NOTE: Certain data patterns and configurations perform better with a Write-Through cache policy.

Conditions under which write-back is employed

Write-Back caching is used under all conditions in which the battery is present and in good condition.

Conditions under which forced write-back with no battery is employed

CAUTION: It is recommended that you use a power backup system when forcing Write-Back to ensure there is no loss of data if the system suddenly loses power.

Write-Back mode is available when you select Force WB with no battery. When Forced Write-Back mode is selected, the virtual disk is in Write-Back mode even if the battery is not present.

Virtual Disk Read Cache Policies

The read policy of a virtual disk determines how the controller handles reads to that virtual disk. The read policies are:

• Always Read Ahead—Allows the controller to read sequentially ahead of requested data and to store the additional data in cache memory, anticipating that the data is required soon. This speeds up reads for sequential data, but there is little improvement when accessing random data.

• No Read Ahead—Disables the Read-Ahead capability.

• Adaptive Read Ahead—Begins using Read-Ahead if the two most recent disk accesses occurred in sequential sectors. If the read requests are random, the controller reverts to No Read Ahead mode.

NOTE: The default read cache setting for virtual disks is Adaptive Read Ahead.

Reconfiguration Of Virtual Disks

An online virtual disk can be reconfigured in ways that expands its capacity and/or change its RAID level.

NOTE: Spanned virtual disks such as RAID 10, 50, and 60 cannot be reconfigured.

NOTE: Reconfiguring Virtual Disks typically impacts disk performance until the reconfiguration operation is complete.

Online Capacity Expansion (OCE) can be done in two ways:

• If there is a single virtual disk in a disk group and free space is available, the virtual disk’s capacity can be expanded within that free space.

• If a virtual disk is created and it does not use the maximum size of the disk group, free space is available.

Free space is also available when a disk group’s physical disks are replaced by larger disks using the Replace Member feature. A virtual disk's capacity can also be expanded by performing an OCE operation to add more physical disks.

RAID Level Migration (RLM) refers to changing a virtual disk’s RAID level. Both RLM and OCE can be done at the same time so that a virtual disk can simultaneously have its RAID level changed and its capacity increased. When a RLM/OCE operation is complete, a reboot is not required. See the following table for a list of RLM/OCE possibilities. The source RAID level column indicates the virtual disk RAID level before the RLM/OCE and the target RAID level column indicates the RAID level after the operation has completed.

NOTE: If the controller already contains the maximum number of virtual disks, you cannot perform a RAID level migration or capacity expansion on any virtual disk.

NOTE: The controller changes the write cache policy of all virtual disks undergoing a RLM/OCE to

Write-Through until the RLM/OCE is complete.

Table 3. RAID Level Migration

Source RAID Level

Target RAID Level

Number of Physical Disks (Beginning)

Number of Physical Disks (End)

Capacity Expansion Possible

Description

RAID 0 RAID 0 1 2 or more Yes Increases

capacity by adding disks

RAID 0 RAID 1 1 2 No Converts non-

redundant virtual disk into a mirrored virtual disk by adding one disk.

RAID 0 RAID 5 1 or more 3 or more Yes At least one

disk needs to be added for distributed parity data.

RAID 0 RAID 6 1 or more 4 or more Yes At least two

disks need to be added for dual distributed parity data.

Source RAID Level

RAID 1 RAID 0 2 2 or more Yes Removes

RAID 1 RAID 5 2 3 or more Yes Maintains

RAID 1 RAID 6 2 4 or more Yes Two disks

RAID 5 RAID 0 3 or more 3 or more Yes Converts to a

Target RAID Level

Number of Physical Disks (Beginning)

Number of Physical Disks (End)

Capacity Expansion Possible

Description

redundancy while increasing capacity.

redundancy while doubling capacity.

required to be added for distributed parity data.

non-redundant virtual disk and reclaims disk space used for distributed parity data.

RAID 5 RAID 5 3 or more 4 or more Yes Increases

capacity by adding disks

RAID 5 RAID 6 3 or more 4 or more Yes At least one

disk needs to be added for dual distributed parity data.

RAID 6 RAID 0 4 or more 4 or more Yes Converts to a

non-redundant virtual disk and reclaims disk space used for distributed parity data.

RAID 6 RAID 5 4 or more 4 or more Yes Removes one

set of parity data and reclaims disk space used for it.

Source RAID Level

RAID 6 RAID 6 4 or more 5 or more Yes Increases

NOTE: The total number of physical disks in a disk group cannot exceed 32. You cannot perform RAID level migration and expansion on RAID levels 10, 50, and 60.

Target RAID Level

Number of Physical Disks (Beginning)

Number of Physical Disks (End)

Capacity Expansion Possible

Description

capacity by adding disks.

Fault Tolerance

The list of features of the PERC cards that provide fault tolerance to prevent data loss is as follows:

• Support for Self Monitoring and Reporting Technology (SMART)

• Support for Patrol Read

• Redundant path support (for PERC H810 only)

• Physical disk failure detection

• Physical disk rebuild using hot spares

• Controller Cache Preservation

• Battery and Non-Volatile Cache backup of controller cache to protect data

• Detection of batteries with low charge after boot up

The next sections describe some methods to achieve fault tolerance.

The SMART feature

The SMART feature monitors certain physical aspects of all motors, heads, and physical disk electronics to help detect predictable physical disk failures. Data on SMART-compliant physical disks can be monitored to identify changes in values and determine whether the values are within threshold limits. Many mechanical and electrical failures display some degradation in performance before failure.

A SMART failure is also referred to as predicted failure. There are numerous factors that are predicted physical disk failures, such as a bearing failure, a broken read/write head, and changes in spin-up rate. In addition, there are factors related to read/write surface failure, such as seek error rate and excessive bad sectors.

NOTE: For detailed information on SCSI interface specifications, see t10.org and for detailed information on SATA interface specifications, see t13.org.

Automatic Replace Member With Predicted Failure

A Replace Member operation can occur when there is a SMART predictive failure reporting on a physical disk in a virtual disk. The automatic Replace Member is initiated when the first SMART error occurs on a physical disk that is part of a virtual disk. The target disk needs to be a hot spare that qualifies as a rebuild disk. The physical disk with the SMART error is marked as failed only after the successful completion of the Replace Member. This avoids putting the array in degraded status.

If an automatic Replace Member occurs using a source disk that was originally a hot spare (that was used in a rebuild), and a new disk added for the Replace Member operation as the target disk, the hot spare reverts to the hot spare state after a successful Replace Member operation.

NOTE: To enable the automatic Replace Member, use the Dell OpenManage storage management application. For more information on automatic Replace Member, see the topic Dell OpenManage

Storage Management. For information on manual Replace Member, see the topic Replacing An Online Physical Disk.

Patrol Read

The Patrol Read feature is designed as a preventative measure to ensure physical disk health and data integrity. Patrol Read scans and resolves potential problems on configured physical disks. The Dell OpenManage storage management application can be used to start Patrol Read and change its behavior.

The following is an overview of Patrol Read behavior:

• Patrol Read runs on all disks on the controller that are configured as part of a virtual disk, including hot spares.

• Patrol Read does not run on physical disks that are not part of a virtual disk or are in Ready state.

• Patrol Read adjusts the amount of controller resources dedicated to Patrol Read operations based on outstanding disk I/O. For example, if the system is busy processing I/O operation, then Patrol Read uses fewer resources to allow the I/O to take a higher priority.

• Patrol Read does not run on any disks involved in any of the following operations:

– Rebuild – Replace Member – Full or Background Initialization – CC – RLM or OCE

NOTE: By default, Patrol Read automatically runs every seven days on configured SAS and SATA hard drives. Patrol Read is not necessary on SSD and is disabled by default.

For more information on Patrol Read, see the Dell OpenManage documentation at dell.com/support/

manuals.

Redundant Path Support (For PERC H810 Only)

The PERC H810 adapter can detect and use redundant paths to disks contained in enclosures. This provides the ability to connect two SAS cables between a controller and an enclosure for path redundancy. The controller is able to tolerate the failure of a cable or Enclosure Management Module (EMM) by utilizing the remaining path.

When redundant paths exist, the controller automatically balances I/O load through both paths to each disk. Load balancing increases throughput to virtual disks in storage enclosures and is automatically turned on when redundant paths are detected. The ability to load balance I/O can be disabled using the Dell OpenManage storage management application.

To set up your hardware to support redundant paths, see the topic Setting Up Redundant Path Support

On The PERC H810 Adapter.

NOTE: This support for redundant paths refers to path-redundancy only and not to controllerredundancy.

Physical disk failure detection

Failed physical disks are detected and rebuilds automatically start to new disks that are inserted into the same slot. Automatic rebuilds can also occur with hot spares. If you have configured hot spares, the controllers automatically try to use them to rebuild failed physical disks.

Using Persistent Hot Spare Slots

NOTE: The persistent hot spare slot feature is disabled by default.

The PERC H310, H710, H710P, and H810 cards can be configured so that the system backplane or storage enclosure disk slots are dedicated as hot spare slots. This feature can be enabled using the Dell OpenManage storage management application.

Once enabled, any slots with hot spares configured automatically become persistent hot spare slots. If a hot spare disk fails or is removed, a replacement disk that is inserted into the same slot automatically becomes a hot spare with the same properties as the one it is replacing. If the replacement disk does not match the disk protocol and technology, it does not become a hot spare.

For more information on persistent hot spares, see the Dell OpenManage documentation at dell.com/

support/manuals.

Physical Disk Hot Swapping

NOTE: To check if the backplane supports hot swapping, see the Owner’s Manual of your system.

Hot swapping is the manual replacement of a disk while the PERC H310, H710, H710P, or H810 cards are online and performing their normal functions. The following requirements must be met before hot swapping a physical disk:

• The system backplane or enclosure must support hot swapping for the PERC H310, H710, H710P or H810 cards to support hot swapping.

• The replacement disk must be of the same protocol and disk technology. For example, only a SAS hard drive can replace a SAS hard drive; only a SATA SSD can replace a SATA SSD.

• The replacement disk must be of equal or greater capacity than the one it is replacing.

Using replace member and revertible hot spares

The Replace Member functionality allows a previously commissioned hot spare to revert to a usable hot spare. When a disk failure occurs within a virtual disk, an assigned hot spare (dedicated or global) is commissioned and begins rebuilding until the virtual disk is optimal. After the failed disk is replaced (in the same slot) and the rebuild to the hot spare is complete, the controller automatically starts to copy data from the commissioned hot spare to the newly-inserted disk. After the data is copied, the new disk is a part of the virtual disk and the hot spare is reverted to being a ready hot spare. This allows hot spares to remain in specific enclosure slots. While the controller is reverting the hot spare, the virtual disk remains optimal.

NOTE: The controller automatically reverts a hot spare only if the failed disk is replaced with a new disk in the same slot. If the new disk is not placed in the same slot, a manual Replace Member operation can be used to revert a previously commissioned hot spare.

NOTE: A Replace Member operation typically causes a temporary impact to disk performance. Once the operation completes, performance returns to normal.

Controller Cache Preservation

The controller is capable of preserving its cache in the event of a system power outage or improper system shutdown. The PERC H710, H710P, and H810 controllers are attached to a Battery Backup Unit (BBU) that provides backup power during system power loss to preserve the controller's cache data.

Cache Preservation With NVC

The Non-Volatile Cache (NVC) allows controller cache data to be stored indefinitely. If the controller has data in the cache memory during a power outage or improper system shutdown, a small amount of power from the battery is used to transfer the cache data to a non-volatile flash storage where it remains until power is restored and the system is booted.

Recovering Cache Data

The dirty cache LED that is located on the H710 and H810 cards can be used to determine if cache data is being preserved. If a system power loss or improper system shutdown has occurred:

1. Restore the system power.

2. Boot the system.

3. To enter the BIOS Configuration Utility, select Managed Preserved Cache in the controller menu.

If there are no virtual disks listed, all preserved cache data has been written to disk successfully.

Battery Transparent Learn Cycle

A transparent learn cycle is a periodic operation that calculates the charge that is remaining in the battery to ensure there is sufficient energy. The operation runs automatically, and causes no impact to the system or controller performance.

The controller automatically performs the Transparent Learn Cycle (TLC) on the battery to calibrate and gauge its charge capacity once every 90 days. The operation can be performed manually, if required.

NOTE: Virtual disks stay in Write Back mode, if enabled, during transparent learn cycle. When the TLC completes, the controller sets the next TLC to +90 days.

TLC time frame

The time frame for completion of a learn cycle is a function of the battery charge capacity and the discharge and charge currents used.

Conditions for replacing the battery

The PERC battery is marked Failed when the state or health of the battery is declared bad. If battery is declared failed then the firmware runs learn cycles in subsequent reboots until the battery is replaced. The virtual disk then transitions to Write Back mode.

Deploying The PERC Card

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the system.

NOTE: For information on removing and reinstalling system parts, see the Owner's Manual of the system at dell.com/support/manuals.

NOTE: For more information on your storage controller, see the relevant storage controller documentation at dell.com/support/manuals.

This document provides a set of high level installation and removal instructions for the following Dell PowerEdge RAID Controllers (PERC):

• PERC H310 Adapter

• PERC H310 Mini Monolithic

• PERC H310 Mini Blade

• PERC H710 Adapter

• PERC H710P Adapter

• PERC H710 Mini Monolithic

• PERC H710P Mini Monolithic

• PERC H710 Mini Blade

• PERC H710P Mini Blade

• PERC H810 Adapter

Removing The PERC Controller

To remove the PERC controller:

1. Perform a controlled shutdown of the system and attached peripherals.

2. Disconnect the system from the electrical outlet and remove the system cover.

3. Remove the storage controller from the PCIe slot of the system.

CAUTION: When removing or replacing the PERC Mini Monolithic Controller, hold the card by its edges marked by the blue touch points. Do not handle the card while holding the battery or the heatsink.

For more information, see to the relevant figures below.

Figure 1. Removing and Installing the PERC Adapter

1. PCIe slot 2. SAS cable connectors (2)

3. PERC adapter 4. screw (1)

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