Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Latitude are trademarks of Dell Inc.; Intel and Pen ti um are registered trademarks of
Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
NOTE: Some features may not be available for your computer or in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• My computer documentation
• My device documentation
• Notebook System Software (NSS)
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
Drivers and Utilities CD (also known as ResourceCD)
Documentation and drivers are already installed on your
computer. You can use the CD to reinstall drivers, run the
Dell Diagnostics, or access your documentation.
NOTE: Drivers and documentation updates can be found at
support.dell.com.
NOTE: The Drivers and Utilities CD is optional and may not
ship with your computer.
Dell™ Product Information Guide
Readme files may be
included on your CD to
provide last-minute
updates about technical
changes to your
computer or advanced
technical-reference
material for technicians
or experienced users.
• How to remove and replace parts
• Specifications
• How to configure system settings
• How to troubleshoot and solve problems
User’s Guide
®
Microsoft
1
Click the
2
Click
The User’s Guide is also available on the
Drivers and Utilities
Windows® XP Help and Support Center
Start
button and click
User’s and system guides
CD
.
Quick Reference Guide5
Help and Support
and click
User’s guides
optional
.
.
What Are You Looking For?Find It Here
• Service Tag and Express Service Code
• Microsoft Windows License Label
www.dell.com | support.dell.com
• Solutions — Troubleshooting hints and tips, articles
from technicians, online courses, frequently
asked questions
• Community — Online discussion with other
Dell customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
• Downloads — Certified drivers, patches, and
software updates
• Notebook System Software (NSS) — If you reinstall the
operating system for your computer, you should also
reinstall the NSS utility. NSS provides critical updates
for your operating system and support for
Dell™ 3.5-inch USB floppy drives, Intel
processors, optical drives, and USB devices. NSS is
necessary for correct operation of your Dell computer.
The software automatically detects your computer and
operating system and installs the updates appropriate
for your configuration.
®
Pentium®M
Service Tag and Microsoft Windows License
These labels are located on
• Use the Service Tag to
• Enter the Express Service Code to direct your call when
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate
support site.
NOTE: Corporate, government, and education customers
can also use the customized Dell Premier Support website
at premier.support.dell.com. The website may not be
available in all regions.
the bottom of
identify your
computer when you
support.dell.com
use
or contact
technical support.
contacting technical support.
your computer.
6Quick Reference Guide
What Are You Looking For?Find It Here
• How to use Windows XP
• Documentation for my computer
• Documentation for devices (such as a modem)
Windows Help and Support Center
1
Click the
2
Type a word or phrase that describes your problem and
click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
• How to reinstall my operating system
Operating System CD
The operating system is already installed on your
computer. To reinstall your operating system, use the
Operating System CD. See your Latitude User’s Guide
for instructions.
NOTE: The color of your CD varies based on the operating
system you ordered.
NOTE: The Operating System CD is optional and may not
ship with your computer.
Start
button and click
Help and Support
.
After you reinstall your
operating system, use the
Drivers and Utilities CD
to reinstall drivers for the
devices that came with
your computer.
Your operating system
product key label
is located on
your computer.
Quick Reference Guide7
Setting Up Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
1
Unpack the accessories box.
2
Set aside the contents of the accessories box, which you will need to complete the setup of
your computer.
The accessories box also contains user documentation and any software or additional
hardware (such as PC Cards, drives, or batteries) that you have ordered.
3
Connect the AC adapter to the AC adapter connector on the computer and to the
www.dell.com | support.dell.com
electrical outlet.
8Quick Reference Guide
4
Open the computer display and press the power button to turn on the computer.
power
button
NOTE: Do not connect the computer to the docking device until the computer has been turned on and
shut down at least once.
Battery Performance
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
NOTE: Batteries for portable computers are covered only during the initial 1-year period of the limited
warranty for your computer. For more information about the Dell warranty for your computer, see the
Product Information Guide or separate paper warranty document that shipped with your computer.
For optimal computer performance and to help preserve BIOS settings, operate your Dell™
portable computer with the main battery installed at all times. Use a battery to run the computer
when it is not connected to an electrical outlet. One battery is supplied as standard equipment in
the battery bay.
NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending
on how often the battery is used and the conditions under which it is used, you may need to purchase a
new battery during the life of your computer.
Quick Reference Guide9
Battery operating time varies depending on operating conditions. You can install an optional
second battery in the module bay to significantly increase operating time. For more information
about the second battery, see your
Operating time is significantly reduced when you perform operations including, but not limited to,
the following:
•Using optical drives, such as DVD and CD drives
•Using wireless communications devices, PC Cards, or USB devices
•Using high-brightness display settings, 3D screen savers, or other power-intensive programs
such as 3D games
•Running the computer in maximum performance mode
www.dell.com | support.dell.com
NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a
CD or DVD.
You can check the battery charge before you insert the battery into the computer. You can also set
power management options to alert you when the battery charge is low.
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the
battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work
with your Dell computer. Do not use a battery from other computers with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a
charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion
battery. See "Battery Disposal" in the Product Information Guide.
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture,
incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery
away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may
leak and cause personal injury or equipment damage.
User’s Guide
.
10Quick Reference Guide
Checking the Battery Charge
The Dell QuickSet Battery Meter, the Microsoft® Windows®
Power Meter
window and icon,
the battery charge gauge and health gauge, and the low-battery warning provide information on the
battery charge.
For more information about checking the charge on the second battery, see your
User’s Guide
.
Dell™ QuickSet Battery Meter
If Dell QuickSet is installed, press <Fn><F8> to display the QuickSet Battery Meter.
The
Battery Meter
in your computer.
NOTE: You can use your docking device to charge a computer battery. However, a battery in a docking
device does not power the docking device or computer.
In addition, when your computer is connected to a docking device (docked), the
window includes a
docking device battery.
The following icons appear in the
• The computer or docking device is running on battery power.
• The battery is discharging or idle.
• The computer or docking device is connected to an electrical outlet and
running on AC power.
• The battery is charging.
• The computer or docking device is connected to an electrical outlet and
running on AC power.
• The battery is discharging, idle, or charging.
window displays status, charge level, and charge completion time for the battery
Dock Battery
Battery Meter
tab, which displays the charge level and current status of the
Battery Meter
window:
Help
For more information about QuickSet, right-click the icon in the taskbar, and click
.
Microsoft® Windows® Power Meter
The Windows Power Meter indicates the remaining battery charge. To check the Power Meter,
double-click the icon on the taskbar. For more information about the
your
User’s Guide
.
If the computer is connected to an electrical outlet, a icon appears.
Power Meter
Quick Reference Guide11
tab, see
Charge Gauge
Before you insert a battery, press the status button on the battery charge gauge to illuminate the
charge-level lights. Each light represents approximately 20 percent of the total battery charge. For
example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights
appear, the battery has no charge.
www.dell.com | support.dell.com
Health Gauge
The battery operating time is largely determined by the number of times it is charged. After
hundreds of charge and discharge cycles, batteries lose some charge capacity, or battery health. To
check the battery health, press and hold the status button on the battery charge gauge for at least
3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its
original charge capacity remains. Each light represents incremental degradation. If five lights
appear, less than 60 percent of the charge capacity remains, and you should consider replacing the
battery. See your
User’s Guide
for more information about the battery operating time.
12Quick Reference Guide
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning.
Then connect the computer to an electrical outlet, or install a second battery in the module bay. If the
battery runs completely out of power, hibernate mode begins automatically.
A pop-up window warns you when the battery charge is approximately 90 percent depleted. For
more information about low-battery alarms, see your
A low-battery warning occurs when the battery charge is approximately 90 percent depleted. The
computer beeps once, indicating that minimal battery operating time remains. During that time,
the speaker beeps periodically. If two batteries are installed, the low-battery warning means that the
combined charge of both batteries is approximately 90 percent depleted. The computer enters
hibernate mode when the battery charge is at a critically low level. For more information about
low-battery alarms, see your
User’s Guide
.
User’s Guide
.
Charging the Battery
NOTE: The AC adapter charges a completely discharged battery in approximately 1 hour with the
computer turned off. Charge time is longer with the computer turned on. You can leave the battery in the
computer as long as you like. The battery’s internal circuitry prevents the battery from overcharging.
When you connect the computer to an electrical outlet or install a battery while the computer is
connected to an electrical outlet, the computer checks the battery charge and temperature. If
necessary, the AC adapter then charges the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot environment, the battery
may not charge when you connect the computer to an electrical outlet.
The battery is too hot to start charging if the light flashes alternately green and orange.
Disconnect the computer from the electrical outlet and allow the computer and the battery to cool
to room temperature. Then connect the computer to an electrical outlet to continue charging
the battery.
For more information about resolving problems with a battery, see your
User’s Guide
.
Quick Reference Guide13
Removing a Battery
CAUTION: Before performing these procedures, disconnect the modem from the telephone wall jack.
For information about removing the second battery, see your
NOTICE: If you choose to replace the battery with the computer in standby mode, you have up to
1 minute to complete the battery replacement before the computer shuts down and loses any
unsaved data.
Ensure that the computer is turned off, suspended in a power management mode, or
1
connected to an electrical outlet.
2
If the computer is connected to a docking device (docked), undock it. See the documentation
www.dell.com | support.dell.com
that came with your docking device for instructions.
3
Slide and hold the battery-bay (or module-bay) latch release on the bottom of the computer,
and then remove the battery from the bay.
User’s Guide
.
Installing a Battery
Slide the battery into the bay until the latch release clicks.
For information about installing the second battery, see your
Storing a Battery
Remove the battery when you store your computer for an extended period of time. A battery
discharges during prolonged storage. After a long storage period, charge the battery fully before
you use it.
14Quick Reference Guide
User’s Guide
.
About Your Computer
Front View
keyboard and
wireless status lights
mute button
display
power button
volume control
buttons
track stick
track stick/touch
pad button
device status
lights
keyboard
touch pad
display
latch
speakers
Quick Reference Guide15
Left View
www.dell.com | support.dell.com
security cable slot
PC Card
slot
audio
connectors (2)
smart card
slot
infrared sensor
16Quick Reference Guide
Right View
module bay
device latch
release
USB
connectors (2)
Quick Reference Guide17
Back View
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store
your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting
the airflow can damage the computer or cause a fire.
S-video TV-out
connector
network
connector
(RJ-45)
www.dell.com | support.dell.com
USB connectors (2)
modem connector (RJ-11)
serial connector
parallel connector
video connector
AC adapter
connector
air vents
18Quick Reference Guide
Bottom View
hard drive
modem cover
fan
memory module cover
battery-bay latch
release
docking device slot
battery charge gauge
battery
Quick Reference Guide19
Solving Problems
Notebook System Software
Notebook System Software (NSS) is a utility that provides critical updates for your operating
system. Install the Notebook System Software program to gain support for Dell 3.5-inch USB
floppy drives, Intel
correct operation of your Dell computer.
NOTICE: NSS is critical for the correct operation of USB devices, including the Dell D/Bay, D/Dock,
D/Port, and D/View devices.
®
Pentium® M processors, optical drives, and USB devices. NSS is necessary for
www.dell.com | support.dell.com
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
The computer does not start up
ENSURETHATTHE AC ADAPTERIS FIRMLY CONNECTEDTO THE COMPUTERANDTO THE
LECTRICAL OUTLET
E
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
TURNTHECOMPUTEROFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
A program stops responding
ENDTHEPROGRAM —
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click
Applications
3
Click the program that is no longer responding.
4
Click
End Task
.
.
20Quick Reference Guide
A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
CHECKTHESOFTWAREDOCUMENTATION — If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Windows operating system
IF YOU ARE USING WINDOWS XP, RUNTHE PROGRAM COMPATIBILITY WIZARD —
The Program Compatibility Wizard configures a program so it runs in an environment similar to
non-Windows XP operating system environments.
1
Click the
Program Compatibility Wizard
2
In the welcome screen, click
3
Follow the instructions on the screen.
Start
button, point to
All Programs→ Accessories
.
Next
.
, and then click
A solid blue screen appears
TURNTHECOMPUTEROFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
SCANTHECOMPUTERFORSPYWARE —If you are experiencing slow computer performance, you
frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your
computer might be infected with spyware. Use an anti-virus program that includes anti-spyware
protection (your program may require an upgrade) to scan the computer and remove spyware. For more
information, go to support.dell.com and search for the keyword spyware.
RUNTHE RUNNINGTHE DELL DIAGNOSTICS — If all tests run successfully, the error condition is
www.dell.com | support.dell.com
related to a software problem.
Running the Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" and run
the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell computers.
Start the Dell Diagnostics from either your hard drive or from the
known as the
ResourceCD
Drivers and Utilities
CD (also
).
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a screen image, see "Contacting Dell" section in your
User’s Guide.
1
Shut down the computer.
2
If the computer is connected to a docking device (docked), undock it. See the documentation
that came with your docking device for instructions.
3
Connect the computer to an electrical outlet.
22Quick Reference Guide
4
Turn on the computer. When the DELL™ logo appears, press <F12> immediately.
NOTE: If you cannot see anything on your display, hold down the mute button and press the
computer’s power button to begin the Dell Diagnostics. The computer automatically runs the
Pre-boot System Assessment.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the
Starting the Dell Diagnostics From the Drivers and Utilities CD.
If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
5
When the boot device list appears, highlight
®
Windows® desktop. Then shut down your computer and try again.
Diagnostics
and press <Enter>.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system
board, keyboard, hard drive, and display.
•During the assessment, answer any questions that appear.
•If a failure is detected, the computer stops and beeps. To stop the assessment and restart
the computer, press <n>; to continue to the next test, press <y>; to retest the
component that failed, press <r>.
•If failures are detected during the Pre-boot System Assessment, write down the error
code(s) and see "Contacting Dell" in your
User’s Guide
before continuing on to the
Dell Diagnostics.
If the Pre-boot System Assessment completes successfully, you receive the message
Dell Diagnostic Utility Partition. Press any key to continue
6
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your
Booting
.
hard drive.
Starting the Dell Diagnostics From the Drivers and Utilities CD
1
Insert the
2
Shut down and restart the computer.
Drivers and Utilities
CD.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the
Windows desktop. Then shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the
computer boots according to the devices specified in system setup.
When the boot device list appears, highlight
3
4
Select the
5
Select the
CD/DVD/CD-RW Drive
Boot from CD-ROM
option from the menu that appears.
option from the CD boot menu.
CD/DVD/CD-RW Drive
and press <Enter>.
Quick Reference Guide23
6
Ty p e 1 to start the
7
Ty p e 2 to start the Dell Diagnostics.
8
Select
Run the 32 Bit Dell Diagnostics
ResourceCD
menu.
select the version appropriate for your computer.
9
When the Dell Diagnostics
Main Menu
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
option you want.
from the numbered list. If multiple versions are listed,
appears, select the test you want to run.
Main Menu
screen appears, click the button for the
www.dell.com | support.dell.com
2
OptionFunction
Express TestPerforms a quick test of devices. This test typically takes
Extended TestPerforms a thorough check of devices. This test typically
Custom TestTests a specific device. You can customize the tests you
Symptom TreeLists the most common symptoms encountered and
If a problem is encountered during a test, a message appears with an error code and a
description of the problem. Write down the error code and problem description and follow
the instructions on the screen.
If you cannot resolve the error condition, see "Contacting Dell" section in your
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact
Dell, technical support will ask for your Service Tag.
10 to 20 minutes and requires no interaction on your
part. Run Express Test first to increase the possibility of
tracing the problem quickly.
takes 1 hour or more and requires you to answer
questions periodically.
want to run.
allows you to select a test based on the symptom of the
problem you are having.
User’s Guide
.
24Quick Reference Guide
3
If you run a test from the
Custom Test
or
Symptom Tree
option, click the applicable tab
described in the following table for more information.
Ta bFunction
ResultsDisplays the results of the test and any error conditions
encountered.
ErrorsDisplays error conditions encountered, error codes, and
the problem description.
HelpDescribes the test and may indicate requirements for
running the test.
ConfigurationDisplays your hardware configuration for the selected
device.
The Dell Diagnostics obtains configuration information
for all devices from system setup, memory, and various
internal tests, and it displays the information in the
device list in the left pane of the screen. The device list
may not display the names of all the components
installed on your computer or all devices attached to your
computer.
ParametersAllows you to customize the test by changing the test
settings.
4
When the tests are completed, if you are running the Dell Diagnostics from the
Utilities
5
When the tests are complete, close the test screen to return to the
the Dell Diagnostics and restart the computer, close the
CD, remove the CD.
Main Menu
Main Menu
screen.
Drivers and
screen. To exit
Quick Reference Guide25
www.dell.com | support.dell.com
26Quick Reference Guide
Index
B
battery
charge gauge, 12
charging, 13
checking the charge, 11
health gauge, 12
installing, 14
low-battery warning, 13
performance, 9
power meter, 11
removing, 14
storing, 14
device, 5
online, 6
ResourceCD, 5
System Information Guide, 5
User’s Guide, 5
drivers
ResourceCD, 5
Drivers and Utilities CD, 5
F
Finding Information, 5
H
hardware
Dell Diagnostics, 22
Help and Support Center, 7
L
O
Operating System
CD, 7
Installation Guide, 7
Operating System CD, 7
P
problems
blue screen, 21
computer crashes, 20-21
computer does not start up, 20
computer stops responding, 20
Dell Diagnostics, 22
lockups, 20
program crashes, 21
program stops responding, 20
programs and Windows
compatibility, 21
slow computer
performance, 22
software, 20-21
spyware, 22
D
Dell
support site, 6
Dell Diagnostics, 22
Dell Premier Support
website, 5-6
diagnostics
Dell, 22
Drivers and Utilities CD, 5
labels
Microsoft Windows, 6
Service Tag, 6
M
Microsoft Windows label, 6
R
reinstalling
Drivers and Utilties CD, 5
ResourceCD, 5
ResourceCD
Dell Diagnostics, 22
Index27
S
U
safety instructions, 5
Service Tag, 6
software
problems, 21
spyware, 22
Starting the Dell Diagnostics
From Your Hard Drive, 22
system views
bottom, 19
right side, 17
T
troubleshooting
Dell Diagnostics, 22
Help and Support Center, 7
User’s Guide, 5
W
warranty, 5
Windows XP
Help and Support Center, 7
Program Compatibility
Wizard, 21
wizards
Program Compatibility
Wizard, 21
28Index
Dell™ Latitude™ D610
Guide de référence rapide
www.dell.com | support.dell.com
Remarques, avis et précautions
REMARQUE : Une REMARQUE fournit des informations importantes qui vous aident à mieux utiliser votre ordinateur.
AVIS : Un AVIS indique un dommage matériel ou une perte de données potentiels et comment éviter le problème.
PRÉCAUTION : Une PRÉCAUTION indique un risque potentiel d'endommagement du matériel, de blessure corporelle
ou de mort.
Abréviations et sigles
Pour obtenir une liste complète des Abréviations et sigles, reportez-vous au
système d'exploitation, vous devez soit double-cliquer sur l'icône
bouton
Démarrer
, puis sur
Centre d'aide et de support
, et enfin sur
Guide d'utilisation
User and system guides
Guide d'utilisation
de votre bureau, soit sur le
[Guides d'utilisation
(selon votre
du système]).
Si vous avez acheté un ordinateur Dell™ Série n, les références du présent document concernant les systèmes
d'application Microsoft
REMARQUE : Certaines fonctions ne sont pas nécessairement disponibles sur votre ordinateur ou dans tous les pays.
La reproduction de ce document, de quelque manière que ce soit, sans l'autorisation écrite de Dell Inc. est strictement interdite.
Marques utilisées dans ce document : Dell, le logo DELL et Latitude sont des marques de Dell Inc. ; Intel et Pentium sont des marques déposées
de Intel Corporation ; Microsoft et Windows sont des marques déposées de Microsoft Corporation.
D'autres marques et noms commerciaux peuvent être utilisés dans ce document pour faire référence aux entités se réclamant de ces marques
et de ces noms ou à leurs produits. Dell Inc. rejette tout intérêt propriétaire dans les marques et les noms commerciaux autres que les siens.
Octobre 2004Réf. D5037 Rév. A00
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