Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, Latitude, and ExpressCharge are trademarks of
Dell Inc.; Intel is a registered trademark of Intel Corporation; Microsoft, Windows, Windows Server, MS-DOS, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
NOTE: Some features or media may be optional and may not ship with your
computer. Some features or media may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?Find It Here
• A diagnostic program for my
computer
• Drivers for my computer
• My device documentation
• Notebook System Software
(NSS)
• Warranty information
• Terms and Conditions (U.S.
only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
Drivers and Utilities Media
NOTE: The Drivers and Utilities media may be
optional and may not ship with your computer.
Documentation and drivers are already installed on
your computer. You can use the media to reinstall
drivers (see "Reinstalling Drivers and Utilities" in
your online User’s Guide) or to run the Dell
Diagnostics (see "Dell Diagnostics" on page 22).
Readme files may be
included on your
media to provide
last-minute updates
about technical
changes to your
computer or
advanced technicalreference material
for technicians or
experienced users.
NOTE: Drivers and documentation updates can be
found at support.dell.com.
Dell™ Product Information Guide
Quick Reference Guide5
What Are You Looking For?Find It Here
• How to remove and replace
parts
• Specifications
• How to configure system
settings
• How to troubleshoot and solve
problems
• Service Tag and Express
Service Code
• Microsoft Windows License
Label
Dell™ Latitude™ User’s Guide
Microsoft Windows Help and Support Center
1
Click
Start
User and System Guides
2
Click the
Service Tag and Microsoft® Windows® License
These labels are located on your computer.
• Use the Service Tag to identify your computer
when you use
support.
• Enter the
Express Service
Code to direct
your call when
contacting
support.
NOTE: The Microsoft Windows License label has
been redesigned with a hole, or "security portal," as
an increased security measure.
or → Help and Support→ Dell
User’s Guide
support.dell.com
→ System Guides
for your computer.
or contact
.
6Quick Reference Guide
What Are You Looking For?Find It Here
• Solutions — Troubleshooting
hints and tips, articles from
technicians, online courses,
and frequently asked questions
• Community — Online
discussion with other Dell
customers
• Upgrades — Upgrade
information for components,
such as memory, the hard drive,
and the operating system
• Customer Care — Contact
information, service call and
order status, warranty, and
repair information
• Service and support — Service
call status and support history,
service contract, online
discussions with technical
support
• Reference — Computer
documentation, details on my
computer configuration,
product specifications, and
white papers
• Downloads — Certified
drivers, patches, and software
updates.
Dell Support Website — support.dell.com
NOTE: Select your region or business segment to
view the appropriate support site.
Quick Reference Guide7
What Are You Looking For?Find It Here
• Notebook System Software
(NSS) — If you reinstall the
operating system for your
computer, you should also
reinstall the NSS utility. NSS
provides critical updates for
your operating system and
support for Dell™ 3.5-inch
USB floppy drives, Intel
®
To download Notebook System Software:
1
Go to
support.dell.com
business segment, and enter your Service Tag.
2
Select
3
Click your operating system and search for the
keyword
NOTE: The support.dell.com user interface may vary
depending on your selections.
processors, optical drives, and
USB devices. NSS is necessary
for correct operation of your
Dell computer. The software
automatically detects your
computer and operating
system and installs the updates
appropriate for your
configuration.
• Software upgrades and
troubleshooting hints —
Frequently asked questions,
hot topics, and general health
of your computing
environment
Dell Support Utility
The Dell Support Utility is an automated upgrade
and notification system installed on your
computer. This support provides real-time health
scans of your computing environment, software
updates, and relevant self-support information.
Access the Dell Support Utility from the
in the taskbar. For more information, see "Dell
Support Utility" in your
• How to use Windows XP and
Vista
• How to work with programs
and files
• How to personalize my desktop
Windows Help and Support Center
1
Click
Start or
2
Type a word or phrase that describes your
problem and click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
, select your region or
Drivers & Downloads
Notebook System Software
User’s Guide
→
Help and Support
and click Go.
.
icon
.
.
8Quick Reference Guide
What Are You Looking For?Find It Here
• Information on network
activity, the Power
Management Wizard, hotkeys,
and other items controlled by
Dell QuickSet.
• How to reinstall my operating
system
Dell QuickSet Help
To view
Dell QuickSet Help, right-click the
QuickSet icon in the Microsoft
taskbar.
For more information on Dell QuickSet, see
"Dell™ QuickSet" in your online User’s Guide.
Operating System Media
NOTE: The Operating System media may be optional
and may not ship with your computer.
The operating system is already installed on your
computer. To reinstall your operating system, use
the Operating System media. See "Restoring Your
Operating System" in your online User’s Guide.
NOTE: The color of your CD or DVD varies based on
the operating system you ordered.
®
Windows®
After you reinstall
your operating
system, use the
optional Drivers and Utilities media to
reinstall drivers for
the devices that came
with your computer.
Your operating
system product key
label is located on
your computer.
Quick Reference Guide9
Setting Up Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
1
Unpack the accessories box.
2
Set aside the contents of the accessories box, which you will need to complete
the setup of your computer.
The accessories box also contains user documentation and any software or
additional hardware (such as PC Cards, drives, or batteries) that you have
ordered.
3
Connect the AC adapter to the AC adapter connector on the computer
and to the electrical outlet.
4
Open the computer display and press the power button to turn on the
computer (see "Front View" on page 11).
NOTE: It is recommended that you turn on and shut down your computer at least
once before you install any cards or connect the computer to a docking device or
other external device, such as a printer.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Do not store your computer in a low-airflow environment, such as a closed
briefcase, while it is running. Restricting the airflow can damage the computer or
cause a fire.
1
1air vents2wireless switch3 power button
2
3
12Quick Reference Guide
Back View
712 34 5 6
1 network connector
(RJ-45)
2 modem connector
(RJ-11)
3 USB connectors (2)6IEEE 1394 Connector
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Do not store your computer in a low-airflow environment, such as a closed
briefcase, while it is running. Restricting the airflow can damage the computer or
cause a fire.
4video connector7AC adapter connector
5powered USB
connector
Quick Reference Guide13
Bottom View
1
3
2
3
4
5
6
1battery3battery-bay latch
release (2)
2battery charge gauge4"memory
module/WLAN MiniCard cover" on page 21
5air vents
6docking device slot
Using a Battery
Battery Performance
NOTE: For information about the Dell warranty for your computer, see the Product
Information Guide or separate paper warranty document that shipped with your
computer.
For optimal computer performance and to help preserve BIOS settings,
operate your Dell™ portable computer with the main battery installed at all
times. One battery is supplied as standard equipment in the battery bay.
14Quick Reference Guide
NOTE: Because the battery may not be fully charged, use the AC adapter to
connect your new computer to an electrical outlet the first time you use the
computer. For best results, operate the computer with the AC adapter until the
battery is fully charged. To view battery charge status, check the Power Meter in
Power Options. See "Accessing Power Options Properties" on page 18.
NOTE: Battery operating time (the time the battery can hold a charge) decreases
over time. Depending on how often the battery is used and the conditions under
which it is used, you may need to purchase a new battery during the life of your
computer.
Battery operating time varies depending on operating conditions. You can
install an optional second battery in the media bay to significantly increase
operating time.
Operating time is significantly reduced when you perform operations
including, but not limited to, the following:
•Using optical drives
•Using wireless communications devices, PC Cards, ExpressCards, media
memory cards, or USB devices
•Using high-brightness display settings, 3D screen savers, or other powerintensive programs such as 3D games
•Running the computer in maximum performance mode. See "Configuring
Power Management Settings" on page 17 for information about accessing
Windows Power Options Properties or Dell QuickSet, which you can use
to configure power management settings.
NOTE: It is recommended that you connect your computer to an electrical outlet
when writing to a CD or DVD.
You can check the battery charge before you insert the battery into the
computer (see "Checking the Battery Charge" on page 16). You can also set
power management options to alert you when the battery charge is low (see
"Configuring Power Management Settings
CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The lithium ion battery is designed to work with your Dell computer. Do not
use a battery from other computers with your computer.
" on page 17).
Quick Reference Guide15
CAUTION: Do not dispose of batteries with household waste. When your battery
no longer holds a charge, call your local waste disposal or environmental agency
for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the
Product Information Guide.
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn.
Do not puncture, incinerate, disassemble, or expose the battery to temperatures
above 65°C (149°F). Keep the battery away from children. Handle damaged or
leaking batteries with extreme care. Damaged batteries may leak and cause
personal injury or equipment damage.
Checking the Battery Charge
The Dell QuickSet Battery Meter, the Microsoft Windows Power Meter
window and icon, the battery charge gauge and health gauge, and the
low-battery warning provide information on the battery charge.
Dell™ QuickSet Battery Meter
If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet
Battery Meter. The Battery Meter displays status, battery health, charge level,
and charge completion time for the battery in your computer.
For more information about QuickSet, click the QuickSet icon in the
Microsoft
Microsoft® Windows® Power Meter
The Windows Power Meter indicates the remaining battery charge. To check
the Power Meter, double-click the icon on the taskbar.
If the computer is connected to an electrical outlet, a icon appears.
®
Windows® taskbar, and click Help.
Charge Gauge
By either pressing once or pressing and holding the status button on the
charge gauge on the battery, you can check:
•Battery charge (check by pressing and
•Battery health (check by pressing and
releasing
holding
the status button)
the status button)
The battery operating time is largely determined by the number of times it is
charged. After hundreds of charge and discharge cycles, batteries lose some
charge capacity—or battery health. That is, a battery can show a status of
"charged" but maintain a reduced charge capacity (health).
16Quick Reference Guide
Check the Battery Charge
To check the battery charge, press and release the status button on the battery
charge gauge to illuminate the charge-level lights. Each light represents
approximately 20 percent of the total battery charge. For example, if the
battery has 80 percent of its charge remaining, four of the lights are on. If no
lights appear, the battery has no charge.
Check the Battery Health
NOTE: You can check battery health in one of two ways: by using the charge gauge
on the battery as described below and by using the Battery Meter in Dell QuickSet.
For information about QuickSet, right-click the QuickSet icon in the Microsoft
Windows
®
taskbar, and click Help.
To check the battery health using the charge gauge, press and hold the status
button on the battery charge gauge for at least 3 seconds. If no lights appear,
the battery is in good condition, and more than 80 percent of its original
charge capacity remains. Each light represents incremental degradation. If
five lights appear, less than 60 percent of the charge capacity remains, and you
should consider replacing the battery. See "Specifications" in your online
User’s Guide for more information about the battery operating time.
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a
low-battery warning. Then connect the computer to an electrical outlet. If the
battery runs completely out of power, hibernate mode begins automatically.
A pop-up window warns you when the battery charge is approximately
90 percent depleted.
You can change the settings for the battery alarms in QuickSet or the Power Options Properties window. See "Configuring Power Management Settings"
on page 17 for information about accessing QuickSet or the Power Options Properties window.
®
Configuring Power Management Settings
You can use the QuickSet Power Management Wizard or Windows Power
Options Properties to configure the power management settings on your
computer. For more information about QuickSet, right-click the QuickSet
icon in the taskbar and click Help.
Quick Reference Guide17
Accessing Power Options Properties
Windows XP
Click the Start button, point to Control Panel→ Performance and
Maintenance, and then click Power Options.
Windows Vista
Click the Windows Vista Start button , click Control Panel, click System
and Maintenance, and then click Power Options.
Charging the Battery
When you connect the computer to an electrical outlet or install a battery
while the computer is connected to an electrical outlet, the computer checks
the battery charge and temperature. If necessary, the AC adapter then charges
the battery and maintains the battery charge.
NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC
adapter charges a completely discharged battery to 80 percent in about 1 hour and
to 100 percent in approximately 2 hours. Charge time is longer with the computer
turned on. You can leave the battery in the computer for as long as you like. The
battery’s internal circuitry prevents the battery from overcharging.
If the battery is hot from being used in your computer or being in a hot
environment, the battery may not charge when you connect the computer to
an electrical outlet.
The battery is too hot to start charging if the light flashes alternately
green and orange. Disconnect the computer from the electrical outlet and
allow the computer and the battery to cool to room temperature. Then
connect the computer to an electrical outlet to continue charging the battery.
For more information about resolving problems with a battery, see "Power
Problems" in your online User’s Guide.
Replacing the Battery
CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The battery is designed to work with your Dell™ computer. Do not use a
battery from other computers with your computer.
18Quick Reference Guide
CAUTION: Before performing these procedures, turn off the computer, disconnect
the AC adapter from the electrical outlet and the computer, disconnect the modem
from the wall connector and computer, and remove any other external cables from
the computer.
NOTICE: You must remove all external cables from the computer to avoid possible
connector damage.
To remove the battery:
1
If the computer is connected to a docking device (docked), undock it. See
the documentation that came with your docking device for instructions.
2
Ensure that the computer is turned off.
3
Slide the two battery-bay release latches on the bottom of the computer
until they click.
4
Remove the battery from the bay.
1
2
1battery-bay release latch (2)2battery
To replace the battery, place the battery in the bay and press down until the
battery-bay latch release clicks.
Quick Reference Guide19
Storing a Battery
Remove the battery when you store your computer for an extended period of
time. A battery discharges during prolonged storage. After a long storage
period, recharge the battery fully (see "Charging the Battery" on page 18).
Troubleshooting
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: You may lose data if you are unable to perform an operating system
shutdown.
T
URNTHECOMPUTEROFF — If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
ENDTHEPROGRAM —
1
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2
Click the
3
Click to select the program that is no longer responding.
4
Click
Applications
End Task
tab.
.
A program crashes repeatedly
NOTE: Most software includes installation instructions in its documentation or on a
floppy disk, CD, or DVD.
C
HECKTHESOFTWAREDOCUMENTATION — If necessary, uninstall and then reinstall
the program.
20Quick Reference Guide
A program is designed for an earlier Windows operating system
RUNTHE PROGRAM COMPATIBILITY WIZARD —
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1
Click
Start→
All Programs→ Accessories→ Program Compatibility Wizard→ Next
2
Follow the instructions on the screen.
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1
Click
Start
→
Control Panel→ Programs→ Use an older program with this
version of Windows
2
In the welcome screen, click
3
Follow the instructions on the screen.
.
Next
.
A solid blue screen appears
TURNTHECOMPUTEROFF — If you are unable to get a response by pressing a
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds (until the computer turns off), and then restart
your computer.
Other software problems
CHECKTHESOFTWAREDOCUMENTATIONORCONTACTTHESOFTWARE
MANUFACTURER FOR TROUBLESHOOTING INFORMATION —
• Ensure that the program is compatible with the operating system installed on your
computer.
• Ensure that your computer meets the minimum hardware requirements needed to
run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, run the Dell Diagnostics
before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
NOTE: The Drivers and Utilities media is optional and may not ship with your
computer.
Enter the system setup program, review your computer’s configuration
information, and ensure that the device you want to test displays in the
system setup program and is active.
Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media.
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
NOTE: If your computer does not display a screen image, contact Dell (see
"Contacting Dell" in your online User’s Guide for details).
NOTE: If the computer is connected to a docking device (docked), undock it. See
the documentation that came with your docking device for instructions.
1
Ensure that the computer is connected to an electrical outlet that is
known to be working properly.
2
Turn on (or restart) your computer.
22Quick Reference Guide
3
Start the Dell Diagnostics in one of the following two ways:
a
When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics from the boot menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft
computer and try again.
NOTE: Before attempting option B, the computer must be powered down
completely.
b
Press and hold the <Fn> key while powering the computer on.
NOTE: If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from the Drivers and Utilities media.
®
Windows® desktop; then, shut down your
The computer runs the Pre-boot System Assessment (PSA), a series of initial
tests of your system board, keyboard, display, memory, hard drive, etc.
•During the assessment, answer any questions that appear.
•If failures are detected during the Pre-boot System Assessment, write
down the error code(s) and see "Contacting Dell" in your online
Guide
.
If the Pre-boot System Assessment completes successfully, you will receive
the message, "
Partition
4
Press any key to start the Dell Diagnostics from the diagnostics utility
Booting Dell Diagnostic Utility
.
Press any key to continue
".
partition on your hard drive.
Starting the Dell Diagnostics From the Drivers and Utilities Media
1
Insert the
2
Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
Drivers and Utilities
media.
User’s
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft
computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next
start-up, the computer boots according to the devices specified in the system setup
program.
®
Windows® desktop; then, shut down your
Quick Reference Guide23
3
When the boot device list appears, highlight
CD/DVD/CD-RW
<Enter>.
4
Select the
Boot from CD-ROM
option from the menu that appears and
press <Enter>.
5
Ty p e 1 to start the CD menu and press <Enter> to proceed.
6
Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If
multiple versions are listed, select the version appropriate for your
computer.
7
When the Dell Diagnostics
Main Menu
screen appears, select the test you
want to run.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the Main Menu screen appears, click
the button for the option you want.
NOTE: It is recommended that you select Test System to run a complete test on
your computer.
OptionFunction
Test MemoryRun the stand-alone memory test
Test SystemRun System Diagnostics
ExitExit the Diagnostics
and press
2
After you have selected the
Test Sy s te m
option from the main menu, the
following menu appears.
NOTE: It is recommended that you select Extended Test from the menu below to
run a more thorough check of devices in the computer.
OptionFunction
Express TestPerforms a quick test of devices in the system. This
typically can take 10 to 20 minutes.
Extended TestPerforms a thorough check of devices in the system. This
typically can take an hour or more.
24Quick Reference Guide
OptionFunction
Custom TestUse to test a specific device or customize the tests to be
run.
Symptom TreeThis option allows you to select tests based on a
symptom of the problem you are having. This option lists
the most common symptoms.
3
If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and contact Dell (see "Contacting Dell" in your
online
User’s Guide
NOTE: The Service Tag for your computer is located at the top of each test
screen. If you contact Dell, technical support will ask for your Service Tag.
4
If you run a test from the
).
Custom Test
or
Symptom Tree
option, click the
applicable tab described in the following table for more information.
TabFunction
ResultsDisplays the results of the test and any error conditions
encountered.
ErrorsDisplays error conditions encountered, error codes, and
the problem description.
HelpDescribes the test and may indicate requirements for
running the test.
ConfigurationDisplays your hardware configuration for the selected
device.
The Dell Diagnostics obtains configuration information
for all devices from system setup, memory, and various
internal tests, and it displays the information in the
device list in the left pane of the screen. The device list
may not display the names of all the components
installed on your computer or all devices attached to your
computer.
ParametersAllows you to customize the test by changing the test
settings.
Quick Reference Guide25
5
When the tests are complete, close the test screen to return to the Main
Menu screen. To exit the Dell Diagnostics and restart the computer, close
the Main Menu screen.
6
Remove the Dell
Drivers and Utilities
media (if applicable).
26Quick Reference Guide
Index
B
battery
charge gauge, 16
charging, 18
checking the charge, 16
performance, 14
power meter, 16
removing, 18
storing, 20
Bilo kakva reprodukcija bez pisane dozvole tvrtke Dell Inc. strogo je zabranjena.
Trgovački znakovi koji se koriste u ovom tekstu: Dell, DELL logotip, Latitude i ExpressCharge
trgovačke su marke tvrtke Dell Inc.; Intel je registrirana trgovačka marka tvrtke Intel Corporation;
Microsoft, Windows, Windows Server, MS-DOS, i Windows Vista su trgovačke marke ili registrirane
trgovačke marke tvrtke Microsoft Corporation u SAD-u i/ili drugim državama.
U dokumentu se možda koriste i drugi trgovački znakovi i zaštićeni nazivi koji označavaju entitete
koji su vlasnici tih znakova ili njihove proizvode. Dell Inc. ne priznaje vlasničke interese nad
trgovačkim markama i trgovačkim nazivima osim svojih vlastitih.
Model PP09S
Lipanj 2007B/D GX463Izmijenjeno izdanje. A00
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