NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Glossary in your
If you purchased a Dell™ n Series computer, any references in this document to Microsoft
User’s Guide
.
®
Windows®
operating systems are not applicable.
NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Latitude, and ExpressCharge are trademarks of Dell Inc.; AMD is a trademark of Advanced Micro
Devices, Inc.; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation. Windows V ista and the Windows Vista Start button are trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may
not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• My device documentation
• Notebook System Software (NSS)
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
Drivers and Utilities Media
NOTE: The Drivers and Utilities media may be optional and
may not ship with your computer.
Documentation and drivers are already installed on your
computer. You can use the media to reinstall drivers and to
run the Dell Diagnostics (see "Dell Diagnostics" on page 17).
Readme files may be
included on your media to
provide last-minute updates
about technical changes to
your computer or advanced
technical-reference material
for technicians or
experienced users.
NOTE: Drivers and documentation updates can be found at
support.dell.com.
NOTE: The Drivers and Utilities media may be optional and
may not ship with your computer.
Dell™ Product Information Guide
•How to remove and replace parts
• Specifications
• How to configure system settings
• How to troubleshoot and solve problems
User’s Guide
Microsoft Windows Help and Support Center
1
Click
Start
or
→
Help and Support→Dell User
→
and System Guides
2
Click the
User’s Guide
System Guides
for your computer.
Quick Reference Guide5
.
What Are You Looking For?Find It Here
• Service Tag and Express Service Code
• Microsoft Windows License Label
Service Tag and Microsoft® Windows® License
These labels are located on your computer.
• Use the Service Tag to identify your computer when you
support.dell.com
use
• Enter the Express
Service Code to direct
your call when
contacting support.
NOTE: The Microsoft
Windows License label has been redesigned with a hole, or
"security portal," as an increased security measure.
• Solutions — Troubleshooting hints and tips, articles
from technicians, online courses, and frequently
asked questions
• Community — Online discussion with other
Dell customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
• Downloads — Certified drivers, patches, and software
updates
• Notebook System Software (NSS)— If you reinstall the
operating system for your computer, you should also
reinstall the NSS utility. NSS provides critical updates
for your operating system and support for Dell™
3.5-inch USB floppy drives, AMD™ processors,
optical drives, and USB devices. NSS is necessary for
correct operation of your Dell computer. The software
automatically detects your computer and operating
system and installs the updates appropriate for your
configuration.
Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the
appropriate support site.
To download Notebook System Software:
1
Go to
support.dell.com
segment, and enter your Service Tag.
2
Select
3
Click your operating system and search for the keyword
Notebook System Software
NOTE: The support.dell.com user interface may vary
depending on your selections.
or contact support.
, select your region or business
Drivers & Downloads
.
and click Go.
6Quick Reference Guide
What Are You Looking For?Find It Here
• Software upgrades and troubleshooting hints —
Frequently asked questions, hot topics, and general
health of your computing environment
Dell Support Utility
The Dell Support Utility is an automated upgrade and
notification system installed on your computer.
This support provides real-time health scans of your
computing environment, software updates, and relevant
self-support information. Access the Dell Support Utility
from the
see "Dell Support Utility" in your
• How to use Windows operating systems
• How to work with programs and files
• How to personalize my desktop
Windows Help and Support Center
1
Click the
2
Type a word or phrase that describes your problem and
click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
• Information on network activity, the Power Management
Wizard, hotkeys, and other items controlled by Dell
QuickSet.
Dell QuickSet Help
To view
Dell QuickSet Help, right-click the QuickSet icon
in the Microsoft
For more information on Dell QuickSet, see "Dell™ QuickSet"
in your User’s Guide.
• How to reinstall my operating system
The operating system is already installed on your computer.
See "Restoring Your Operating System" in your User’s Guide.
icon in the task bar. For more information,
Start
button or
®
Windows® task bar.
User’s Guide
→
.
Help and Support.
Quick Reference Guide7
Setting Up Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
1
Unpack the accessories box.
2
Set aside the contents of the accessories box, which you will need to complete the setup of your computer.
The accessories box also contains user documentation and any software or additional hardware (such
as PC Cards, drives, or batteries) that you have ordered.
3
Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.
4
Open the computer display and press the power button to turn on the computer (see "Front View" on
page 9).
.
NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards
or connect the computer to a docking device or other external device, such as a printer.
8Quick Reference Guide
About Your Computer
Front View
11
10
9
1
2
3
4
5
6
8
1display latch 2display3power button
4device status lights5speakers (2)6keyboard
7touch pad8touch pad buttons9keyboard status lights
10 wireless enable/disable button 11ambient light sensor
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your
computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow
can damage the computer or cause a fire.
NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate
paper warranty document that shipped with your computer.
For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer
with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.
NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new computer to an electrical
outlet the first time you use the computer. For best results, operate the computer with the AC adapter until the battery is
→
fully charged. To view battery charge status, click Start
NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how
often the battery is used and the conditions under which it is used, you may need to purchase a new battery during
the life of your computer.
Battery operating time varies depending on operating conditions. You can install an optional second
battery in the media bay to significantly increase operating time.
Operating time is significantly reduced when you perform operations including, but not limited to,
the following:
•Using optical drives
•Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices
•Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as
complex 3D graphics applications
•Running the computer in maximum performance mode (see "Configuring Power Management Settings"
in your
User’s Guide
).
Control Panel→Power Options→Power Meter.
NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD.
You can check the battery charge before you insert the battery into the computer (see "Checking the
Battery Charge" on page 13). You can also set power management options to alert you when the battery
charge is low
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only
with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer.
Do not use a battery from other computers with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call
your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery
Disposal" in the
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate,
disassemble, or expose the battery to temperatures above 60°C (140°F). Keep the battery away from children.
Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury
or equipment damage.
(see "Configuring Power Management Settings" in your
Product Information Guide
.
User’s Guide
).
12Quick Reference Guide
Checking the Battery Charge
The Dell QuickSet Battery Meter, the Microsoft Windows Power Meter window and icon, the
battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge.
Dell™ QuickSet Battery Meter
If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter
displays status, battery health, charge level, and charge completion time for the battery in your computer.
For more information about QuickSet, right-click the QuickSet icon in the task bar, and click Help.
Microsoft® Windows® Power Meter
The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click
the icon on the task bar.
If the computer is connected to an electrical outlet, a icon appears.
Charge Gauge
By either pressing once or pressing and holding the status button on the charge gauge on the battery,
you can check:
•Battery charge (check by pressing and
•Battery health (check by pressing and
The battery operating time is largely determined by the number of times it is charged. After hundreds of
charge and discharge cycles, batteries lose some charge capacity—or battery health. That is, a battery can
show a status of "charged" but maintain a reduced charge capacity (health).
releasing
holding
the status button)
the status button)
Check the Battery Charge
To check the battery charge, press and release the status button on the battery charge gauge to illuminate
the charge-level lights. Each light represents approximately 20 percent of the total battery charge.
For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights
appear, the battery has no charge.
Check the Battery Health
NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described
below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the
icon in the task bar, and click Help.
QuickSet
To check the battery health using the charge gauge, press and hold the status button on the battery
charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than
80 percent of its original charge capacity remains. Each light represents incremental degradation. If five
lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the
battery. See "Specifications" in your User’s Guide for more information about the battery operating time.
Quick Reference Guide13
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning.
Then connect the computer to an electrical outlet, or install a second battery in the media bay. If the battery runs
completely out of power, hibernate mode begins automatically.
By default, a pop-up window warns you when the battery charge is approximately 90 percent depleted.
You can change the settings for the battery alarms in QuickSet or the Power Options Properties window.
See
"Configuring Power Management Settings" in your
User’s Guide
for information about accessing
QuickSet or the Power Options Properties window.
Charging the Battery
NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely
discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer
with the computer turned on. You can leave the battery in the computer for as long as you like. The battery’s internal
circuitry prevents the battery from overcharging.
NOTE: You must use a 90-Watt AC adaptor to use ExpressCharge a 9-cell battery.
When you connect the computer to an electrical outlet or install a battery while the computer is connected
to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter
then charges the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot environment, the battery may
not charge when you connect the computer to an electrical outlet.
The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect
the computer from the electrical outlet and allow the computer and the battery to cool to room temperature.
Then connect the computer to an electrical outlet to continue charging the battery.
For more information about resolving problems with a battery, see "Power Problems" in your User’s Guide.
Removing the Battery
CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the
electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any
other external cables from the computer.
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only
with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not
use a battery from other computers with your computer.
NOTICE: You must remove all external cables from the computer to avoid possible connector damage.For information
about replacing the second battery, which is located in the media bay, see "Using Multimedia" in your User’s Guide.
14Quick Reference Guide
To remove the battery:
1
If the computer is connected to a docking device (docked), undock it. See the documentation that
came with your docking device for instructions.
2
Ensure that the computer is turned off, in hibernate mode, or connected to AC adapter.
NOTICE: Removing the battery in while the computer is in standby mode (without AC power) causes the computer
to shut down and may result in loss of data.
3
Slide and hold the battery-bay latch release on the bottom of the computer.
4
Lift the battery out of the battery bay.
12
1battery2battery-bay latch release
To replace the battery, place the battery in the bay and press down until the battery-bay latch release clicks.
Storing a Battery
Remove the battery when you store your computer for an extended period of time. A battery discharges
during prolonged storage. After a long storage period, recharge the battery fully before you use it
(see "Charging the Battery" on page 14).
Quick Reference Guide15
Troubleshooting
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
The computer does not start up
ENSURETHATTHE AC ADAPTERISFIRMLYCONNECTEDTOTHECOMPUTERANDTOTHEELECTRICALOUTLET.
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
URNTHECOMPUTEROFF — If you are unable to get a response by pressing a key on your keyboard or moving
T
your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off.
Then restart your computer.
A program stops responding or crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
E
NDTHEPROGRAM —
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click
Tas k Mana g er
3
Click
Applications
4
Click the program that is no longer responding.
5
Click
End Task
CHECKTHESOFTWAREDOCUMENTATION — If necessary, uninstall and then reinstall the program.
.
.
.
.
A program is designed for an earlier operating system version
RUNTHE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program
so that it runs in an environment similar to non-Windows XP operating system environments.
CANTHECOMPUTERFORSPYWARE — If you are experiencing slow computer performance, you frequently
receive pop-up advertisements, or you are having problems connecting to the Internet, your computer
might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your
program may require an upgrade) to scan the computer and remove spyware. For more information, go to
support.dell.com and search for the keyword spyware.
RUNTHE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 17. If all tests run successfully, the error
condition is related to a software problem.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Lockups and Software Problems"
on page 16 and run the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
NOTE: The Drivers and Utilities Media is optional and may not ship with your computer.
Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities media.
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" in your User’s Guide).
NOTE: If the computer is connected to a docking device (docked), undock it. See the documentation that came
with your docking device for instructions.
Quick Reference Guide17
1
Ensure that the computer is connected to an electrical outlet that is known to be working properly.
2
Turn on (or restart) your computer.
3
Start the Dell Diagnostics in one of the following two ways:
a
When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics
from the boot
menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
NOTE: Before attempting option b, the computer must be powered down completely.
Press and hold the <Fn> key while powering the computer on.
b
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the
Dell Diagnostics from the Drivers and Utilities media.
®
Windows® desktop; then, shut down your computer and try again.
The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system
board, keyboard, display, memory, hard drive, and so on.
•During the assessment, answer any questions that appear.
•If failures are detected during the Pre-boot System Assessment, write down the error code(s) and
see "Contacting Dell"
4
If the Pre-boot System Assessment completes successfully, you will receive the message, "
Dell Diagnostic Utility Partition. Press any key to continue
5
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
Starting the Dell Diagnostics From the Drivers and Utilities Media
1
Insert the
2
Shut down and restart the computer.
Drivers and Utilities
in your User’s Guide
Media.
.
Booting
".
When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
®
Windows® desktop; then, shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots
according to the devices specified in the system setup program.
3
When the boot device list appears, highlight
4
Select the
5
Ty p e 1 to start the menu and press <Enter> to proceed.
6
Select
Boot from CD-ROM
Run the 32 Bit Dell Diagnostics
the version appropriate for your computer.
7
When the Dell Diagnostics
18Quick Reference Guide
CD/DVD/CD-RW Drive
and press <Enter>.
option from the menu that appears and press <Enter>.
from the numbered list. If multiple versions are listed, select
Main Menu
appears, select the test you want to run.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
Main Menu
screen appears, click the button for the option
you want.
NOTE: It is recommended that you select Test System to run a complete test on your computer.
OptionFunction
Test MemoryRuns the stand-alone memory test
Test SystemRuns System Diagnostics
ExitExits the Diagnostics
2
After you have selected the
NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough
check of devices in the computer.
Test System
option from the main menu, the following menu appears.
OptionFunction
Express TestPerforms a quick test of devices in the
system. This typically can take 10 to
20 minutes.
Extended TestPerforms a thorough check of devices in the
system. This typically can take an hour or
more.
Custom TestUse to test a specific device or customize
the tests to be run.
Symptom TreeThis option allows you to select tests based
on a symptom of the problem you are having.
This option lists the most common symptoms.
3
If a problem is encountered during a test, a message appears with an error code and a description of the
problem. Write down the error code and problem description and contact Dell (see Contacting Dell in
your
User’s Guide
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
).
Quick Reference Guide19
4
If you run a test from the
Custom Test
or
Symptom Tree
option, click the applicable tab
described in the following table for more information.
TabFunction
ResultsDisplays the results of the test and any error conditions encountered.
ErrorsDisplays error conditions encountered, error codes, and the problem
description.
HelpDescribes the test and may indicate requirements for running the test.
ConfigurationDisplays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices
from system setup, memory, and various internal tests, and it displays
the information in the device list in the left pane of the screen. The
device list may not display the names of all the components installed
on your computer or all devices attached to your computer.
ParametersAllows you to customize the test by changing the test settings.
5
When the tests are complete, close the test screen to return to the
Diagnostics and restart the computer, close the
6
Remove the Dell
Drivers and Utilities
media (if applicable).
Main Menu
screen.
Main Menu
screen. To exit the Dell
20Quick Reference Guide
Index
A
anti-virus software, 17
B
battery
charge gauge, 13
charging, 14
checking the charge, 13
performance, 12
power meter, 13
removing, 14
storing, 15
blue screen, 16
computer crashes, 16
computer does not start up, 16
computer stops responding, 16
Dell Diagnostics, 17
lockups, 16
program crashes, 16
program stops responding, 16
programs and Windows
compatibility, 16
slow computer
performance, 17
software, 16-17
spyware, 17
Product Information Guide, 5
Q
QuickSet Help, 7
Index21
R
W
regulatory information, 5
ResourceCD
Dell Diagnostics, 17
S
safety instructions, 5
Service Tag, 6
software
problems, 16-17
spyware, 17
support website, 6
system views
back, 10
bottom, 10-11
front, 9
left side, 10
right side, 10
warranty information, 5
Windows
Help and Support Center, 7
Program Compatibility
Wizard, 16
wizards
Program Compatibility
Wizard, 16
T
troubleshooting
Dell Diagnostics, 17
Help and Support Center, 7
lockups and software
problems, 16
U
User’s Guide, 5
22Index
Dell™ Latitude™ D531
Référence rapide
Modèle PP04X
www.dell.com | support.dell.com
Remarques, avis et précautions
REMARQUE : Une REMARQUE fournit des informations importantes qui vous aident à mieux utiliser votre ordinateur.
AVIS : Un AVIS vous avertit d’un risque de dommage matériel ou de perte de données et vous indique comment éviter le
problème.
PRÉCAUTION : Une PRÉCAUTION indique un risque potentiel d'endommagement du matériel, de blessure corporelle
ou de mort.
Abréviations et sigles
Pour obtenir la liste complète des abréviations et des sigles, reportez-vous au Glossaire dans votre
Si vous avez acheté un ordinateur Dell™ Série n, les références du présent document concernant les systèmes
d'exploitation Microsoft
REMARQUE : Certaines fonctionnalités ou supports de données peuvent être en option et ne pas être livrés avec votre
ordinateur. Certaines fonctionnalités ou supports de données peuvent ne pas être disponibles dans certains pays.
La reproduction de ce document, de quelque manière que ce soit, sans l'autorisation écrite de Dell Inc. est strictement interdite.
Marques utilisées dans ce document : Dell, le logo DELL, Latitude et ExpressCharge sont des marques déposées de Dell Inc.; AMD est une
marque de Advanced Micro Devices, Inc.; Micr osoft, Outlook et Windows sont des marques déposées de Microsoft Corporation. W indows V ista
et le bouton Windows Vista Start sont des marques de Microsoft Corporation.
Les autres marques et noms de produits pouvant être utilisés dans ce document sont reconnus comme appartenant à leurs propriétaires respectifs.
Dell Inc. rejette tout intérêt propriétaire dans les marques et les noms commerciaux autres que les siens.
REMARQUE : Certaines fonctionnalités ou supports de données peuvent être en option et ne pas être livrés avec votre
ordinateur. Certaines fonctionnalités ou supports de données peuvent ne pas être disponibles dans certains pays.
REMARQUE : Il est possible que des informations supplémentaires soient livrées avec votre ordinateur.
Que recherchez-vous ?Trouvez-le ici
• Programme de diagnostics pour mon ordinateur
• Pilotes pour mon ordinateur
• Documentation concernant mon périphérique
• NSS (Notebook System Software)
Média Drivers and Utilities
REMARQUE : Le média Drivers and Utilities peut être en
option et n'est pas forcément livré avec votre ordinateur.
La documentation et les pilotes sont déjà installés sur
l'ordinateur. Vous pouvez utiliser le média pour réinstaller les
pilotes ou exécuter Dell Diagnostics (voir «Dell Diagnostics»
à la page 40).
Des fichiers Lisez-moi
peuvent être inclus sur votre
média afin de fournir des
informations sur les
modifications techniques
apportées en dernière minute
à votre système ou des
informations de référence
destinées aux techniciens ou
aux utilisateurs expérimentés.
• Informations sur la garantie
• Termes et Conditions (États-Unis uniquement)
• Consignes de sécurité
• Informations sur les réglementations
• Informations relatives à l'ergonomie
• Contrat de licence utilisateur final
REMARQUE : Les dernières mises à jour des pilotes et de la
documentation se trouvent à l'adresse support.dell.com.
REMARQUE : Le média Drivers and Utilities peut être en
option et n'est pas forcément livré avec votre ordinateur.
Guide d'information sur le produit Dell™
Guide de référence rapide27
Que recherchez-vous ?Trouvez-le ici
• Comment retirer et remplacer des pièces
• Caractéristiques
• Comment configurer les paramètres système
• Comment dépanner et résoudre les problèmes
• Numéro de service et code de service express
• Étiquette de licence Microsoft Windows
Guide d'utilisation
Centre d'aide et support Microsoft Windows
1
Cliquez sur
Guides utilisateur et système Dell
2
Cliquez sur le
Numéro de service et licence Microsoft® Windows
Ces étiquettes sont apposées sur l'ordinateur.
• Utilisez le numéro de service pour identifier votre
ordinateur lorsque vous accédez au site Web
support.dell.com
• Entrez le code de
service express pour
orienter votre appel
lorsque vous contactez
le service de support.
REMARQUE : L'étiquette de licence Microsoft Windows
a été refondue avec un trou ou «portail de sécurité» qui
apporte une sécurité supplémentaire.
Démarrer
ou
→
Aide et support→
→
Guides système
Guide d'utilisation
ou lorsque vous appelez le support.
de votre ordinateur.
.
®
28Guide de référence rapide
Que recherchez-vous ?Trouvez-le ici
• Solutions — Astuces de dépannage, articles de techniciens,
cours en ligne et questions fréquemment posées
• Forum clients — Discussion en ligne avec d'autres
Site web de Support Dell — support.dell.com
REMARQUE : Sélectionnez votre région ou votre secteur
d’activité pour voir le site de support qui vous concerne.
clients Dell
• Mises à niveau — Informations de mise à niveau pour
les composants, tels que la mémoire, le disque dur et le
système d'exploitation
• Service clientèle — Coordonnées, appels de service et
état des commandes, garantie et informations sur les
réparations
• Service et support — État des appels de service et historique
du support, contrat de service, discussions en ligne avec
le support technique
• Référence — Documentation de l'ordinateur, détails sur
la configuration de l'ordinateur, caractéristiques de produit
et livres blancs
• Téléchargements — Pilotes, correctifs et mises à jour
logicielles agréés
• Notebook System Software (NSS) — Si vous réinstallez
le système d'exploitation de votre ordinateur, vous devez
également réinstaller l'utilitaire NSS. NSS fournit des
mises à jour essentielles pour le système d'exploitation et
la prise en charge des lecteurs de disquette USB Dell™
de 3,5 pouces, des processeurs AMD™, des lecteurs
optiques et des périphériques USB. NSS est requis pour
le bon fonctionnement de votre ordinateur Dell. Ce
logiciel détecte automatiquement votre ordinateur et
son système d'exploitation et installe les mises à jour
Pour télécharger NSS :
1
Rendez-vous sur
région ou votre secteur d'activité et entrez votre numéro
de service.
2
Sélectionnez
téléchargements) et cliquez sur
3
Cliquez sur votre système d'exploitation et recherchez le
Notebook System Software
mot clé
REMARQUE : L'interface utilisateur support.dell.com peut
varier selon vos sélections.
appropriées à votre configuration.
• Mises à niveau logicielles et astuces de dépannage —
Questions fréquemment posées, sujets d'actualité et
état général de votre environnement informatique
Utilitaire de support Dell
L'utilitaire de support Dell est un système d'avertissement
et de mise à niveau automatisé installé sur votre ordinateur.
Ce système effectue des contrôles en temps réel de bonne
santé de votre environnement informatique ainsi que des
mises à jour logicielles, et fournit des informations
d'autodiagnostic correspondantes. Vous pouvez accéder
à l'utilitaire de support Dell par l'icône
des tâches. Pour plus d'informations, reportez-vous à la section
«Utilitaire de support Dell» dans le
support.dell.com
Drivers & Downloads
Go
Guide d'utilisation
, sélectionnez votre
(Pilotes et
.
.
dans la barre
.
Guide de référence rapide29
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