Dell Alienware AW610M Service Manual

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Alienware 610M Wired/Wireless Gaming Mouse

User Guide

Mouse Model: AW610M Regulatory Model: AW610M/UD2002

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Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2019 – 08 Rev. A00

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Contents

What’s in the box................................4

Features .......................................5

Adjustable DPI . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Scrolling count . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting up your gaming mouse ....................6

Connecting the mouse. . . . . . . . . . . . . . . . . . . . . . 6

Wireless mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Wired mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Turning on the mouse . . . . . . . . . . . . . . . . . . . . . . 9

Charging the battery . . . . . . . . . . . . . . . . . . . . . .10

Battery indicator colors . . . . . . . . . . . . . . . . . . . . . . . . . 10

Alienware Command Center (AWCC) Application ..11

Installing AWCC through Windows Update . . . . . . . . . 11

Installing AWCC from the Dell Support website . . . . . . 11

Troubleshooting................................12

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What’s in the box

1. Mouse 2. USB wireless dongle extension/

charging cable

3. Wireless extension cable adapter 4. USB wireless dongle (USB 2.0)

5. Documents

4 | What’s in the box

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Features

Top

1. Left button 2. Scroll wheel

3. DPI/battery indicators 4. Right button

5. DPI adjustment slider 6. Scroll wheel adjustment switch

7. Power button 8. USB wireless dongle compartment

9. Micro USB port 10. Forward button

11. Backward button

7 8

Side

10 11

Bottom

Adjustable DPI

Press the DPI adjustment button to instantly change the mouse tracking resolution. DPI setting is indicated by the DPI indicator color. The default five DPI settings available are as follows:

• 800: Blue ( )

• 1800: Green ( ) (Out-of-box default)

• 3500: Yellow ( )

• 9000: Orange ( )

• 16000: Red ( )

Features | 5

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You can change the default DPI settings and customize the DPI stages and LED colors with the Alienware Command Center (AWCC) application.

Scrolling count

Push the scroll wheel adjustment switch up, to set the number of steps to 12 or down to set the number of steps to 24.

Setting up your gaming mouse

Connecting the mouse

NOTE: The mouse supports both wired mode and wireless mode.

1. Turn the mouse over.

6 | Setting up your gaming mouse

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2. Remove the protective sheet.

3. Push the USB wireless dongle down to release it from the compartment.

4. Remove the USB wireless dongle from the compartment.

Setting up your gaming mouse | 7

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Wireless mode

Laptop

Connect the USB wireless dongle to a USB port on your laptop.

Desktop

1. Connect the USB wireless dongle extension/charging cable to the wireless

extension cable adapter.

2. Connect the other end of the USB wireless dongle extension/charging

cable to an available USB port on your desktop.

3. Insert the USB wireless dongle to the USB wireless dongle extension/

charging cable adapter.

Adapter

Wired mode

NOTE: The battery starts charging automatically in wired mode.

8 | Setting up your gaming mouse

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1. Insert the USB wireless dongle back into the USB compartment.

2. Connect the Micro USB end of the USB wireless dongle extension/

charging cable to the USB port on the mouse.

3. Connect the other end of the USB wireless dongle extension/charging

cable to an available USB port on your desktop or laptop.

Desktop

Laptop

Turning on the mouse

Slide the power button down to turn on the mouse.

Setting up your gaming mouse | 9

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Charging the battery

Your gaming mouse has a rechargeable battery. For best results, ensure that the battery is fully charged when using it for the first

time.

1. Connect one end of the USB wireless extension/charging cable to the

Micro USB port on the mouse.

2. Connect the other end of the USB wireless dongle extension/charging

cable to the USB port on your desktop or laptop.

Desktop

3. Wait until the battery indicator turns solid green. Solid green color

indicates that the battery is fully charged.

Battery indicator colors

• Low power: Flashing amber ( )

• Charging: Morphing between amber ( ) and green ( )

• Fully charged: Solid green ( )

10 | Setting up your gaming mouse

Laptop

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Alienware Command Center (AWCC) Application

Alienware Command Center (AWCC) application provides a single interface to customize and enhance the gaming experience.

NOTE: For more information, see the Alienware Command Center (AWCC) application Online Help.

Installing AWCC through Windows Update

1. Connect your Alienware peripheral to your computer through the USB

port. The AWCC application is downloaded and installed automatically. AWCC installation may take up to 10 minutes to complete.

2. Navigate to the program folder to ensure that the AWCC installation is

complete.

3. Launch AWCC and perform the following steps to download the

additional software components:

• In the Settings window, click Windows Update, and then click Check for updates to check the Alienware driver update progress.

• If the driver update is not responding in your computer, install AWCC from the Dell Support website.

Installing AWCC from the Dell Support website

1. Download the latest version of the following applications from

www.dell.com/support/drivers.

• Alienware Command Center

• Alienware Gaming Peripheral driver

2. Navigate to the folder where you saved the setup les.

3. Double-click the setup le and follow the on-screen instructions to install

the application.

NOTE: You can customize the mouse features and lighting effects by using the Alienware Command Center (AWCC) application.

Alienware Command Center (AWCC) Application | 11

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Troubleshooting

Problems Possible solutions Mouse is not functioning 1. In wireless mode, ensure that the

battery has sucient battery power.

2. Slide the power button to turn o

the mouse and then turn on again.

3. In wired mode, connect the

USB wireless dongle extension/ charging cable to another USB A

port. A notication may appear

indicating that the driver installation is in progress. If so, wait until a

notication to appear indicating

that the driver installation is complete before you use the mouse.

4. In wireless mode, connect the

USB wireless dongle to another

USB A port. A notication may

appear indicating that the driver installation is in progress. If so,

wait until a notication to appear

indicating that the driver installation is complete before you use the mouse.

5. Restart the computer.

12 | Troubleshooting

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Problems Possible solutions

Mouse lights do not turn on 1. Press any button to wake the mouse

from sleep mode.

2. In wireless mode, ensure that the

battery has sucient battery power.

3. In wired mode, connect the

USB wireless dongle extension/ charging cable to another USB A

port. A notication may appear

indicating that the driver installation is in progress. If so, wait until a

notication to appear indicating

that the driver installation is complete before you use the mouse.

4. In wireless mode, connect the

USB wireless dongle to another

USB A port. A notication may

appear indicating that the driver installation is in progress. If so,

wait until a notication to appear

indicating that the driver installation is complete before you use the mouse.

5. Restart the computer.

Mouse is not running based on the configuration selected in the Alienware Command Center (AWCC) application.

1. Ensure that the Alienware

Command Center (AWCC) application is installed on your computer.

2. Open the Alienware Command

Center (AWCC) application and ensure that the selected

conguration is set up and saved.

Troubleshooting | 13

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Problems Possible solutions

Resolving cursor issues 1. In wired mode, connect the

USB wireless dongle extension/ charging cable to another USB A

port. A notication may appear

indicating that the driver installation is in progress. If so, wait until a

notication to appear indicating

that the driver installation is complete before you use the mouse.

2. In wireless mode, connect the

USB wireless dongle to another

USB A port. A notication may

appear indicating that the driver installation is in progress. If so,

wait until a notication to appear

indicating that the driver installation is complete before you use the mouse.

3. Ensure that the sensor is not

obstructed or dirty.

4. Glass or very smooth glossy surfaces

are not suitable for the mouse sensor to capture movement. Using a dark colored fabric mouse pad can improve the tracking.

5. Save any data, close any open

program(s), and then restart the laptop/desktop. When you do not have another mouse or touchscreen, you may have to hold the power button down for at least 15 seconds

to turn the laptop/desktop o. You

may lose any data that is not saved.

14 | Troubleshooting

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Problems Possible solutions

Resolving mouse button issues 1. Ensure that there is nothing

preventing the mouse buttons from moving. Most mouse buttons make a clicking noise when pressed down.

2. In wired mode, connect the

USB wireless dongle extension/ charging cable to another USB A

port. A notication may appear

indicating that the driver installation is in progress. If so, wait until a

notication to appear indicating

that the driver installation is complete before you use the mouse.

3. In wireless mode, connect the

USB wireless dongle to another

USB A port. A notication may

appear indicating that the driver installation is in progress. If so,

wait until a notication to appear

indicating that the driver installation is complete before you use the mouse.

4. Save any data, close any open

program(s), and then restart the laptop/desktop. When you do not have another mouse or touchscreen, you may have to hold the power button down for at least 15 seconds

to turn the laptop/desktop o. You

may lose any data that is not saved.

Troubleshooting | 15

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Problems Possible solutions

Troubleshooting a slow moving cursor

Troubleshooting cursor lagging Cursor lagging might be due to

Troubleshooting lift off distance (LOD) surface calibration issues

1. Ensure that the sensor is not

obstructed or dirty.

2. Glass or very smooth glossy surfaces

are not suitable for the mouse sensor to capture movement. Using a dark colored fabric mouse pad can improve the tracking.

3. Change the mouse settings to adjust

the pointer speed. Click on the tab that matches the

Operating System (OS) installed on your laptop/desktop and perform the steps within that section to change the settings.

• In the Search box, type main.cpl.

• Click or tap main.cpl in the list of programs.

• Click or tap the Pointer Options tab.

• Move the slider under Select a Pointer Speed to adjust the cursor speed to the desired level.

• Click or tap OK.

wireless interference on the USB wireless dongle. Use the USB wireless extension adapter to connect the USB wireless dongle to the laptop/ desktop.

The LOD surface calibration depends on the surface characteristics and may not work on all surfaces.

Using a dark colored fabric mouse pad might improve LOD calibration.

16 | Troubleshooting