Dell 1355cn, 1355cnw User Manual 2

Dell™ 1355cn/1355cnw Multifunction

Color Printer

User's Guide

www.dell.com | support.dell.com

Contents

Dell™ 1355cn/1355cnw Multifunction Color

Printer ............................................................1

User's Guide .................................................1

Before Beginning .......................................19

A Notes, Notices, and Cautions . . . . . . . . . 21

1 Dell™ 1355cn/1355cnw Multifunction Color Printer

User's Guide 23

2 Finding Information . . . . . . . . . . . . . . . . . 25

3 Product Features

. . . . . . . . . . . . . . . . . . . 29

4 About the Printer . . . . . . . . . . . . . . . . . . . 33

Front View . . . . . . . . . . . . . . . . . . . . . . . . 33

Rear View

Space Requirements

. . . . . . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . 34

Contents 1

Automatic Document Feeder (ADF) . . . . . . . . . . . 36

Operator Panel

Securing the Printer

. . . . . . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . 36

Ordering Supplies . . . . . . . . . . . . . . . . . . . . 37

Setting Up Printer (Printer Setup) ...........39

5 Removing Packaging Material . . . . . . . . 41

6 Connecting Your Printer . . . . . . . . . . . . . 43

Connecting Printer to Computer or Network . . . . . . 44

Direct Connection

Network Connection . . . . . . . . . . . . . . . . 45

Turning On the Printer

Connecting the Telephone Line . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . 44

. . . . . . . . . . . . . . . . . . 47

7 Setting the IP Address . . . . . . . . . . . . . . 51

2 Contents

Setting Initial Settings on the Operator Panel . . . . . 51

Assigning an IP Address (for IPv4 Mode)

The Operator Panel

The Tool Box

Verifying the IP Settings

. . . . . . . . . . . . . . . . . 54

. . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . . 56

Printing and Checking the Printer Settings Page

The Operator Panel

. . . . . . . . . . . . . . . . . 57

. . . . . . . . 53

. . . . 57

The Tool Box . . . . . . . . . . . . . . . . . . . . 57

8 Loading Paper . . . . . . . . . . . . . . . . . . . . . 59

Loading Print Media in the Multipurpose Feeder (MPF) 59

Loading Print Media in the Priority Sheet Inserter (PSI)

9 Installing Printer Drivers on Computers Running

Windows 69

Identifying Printer Driver Pre-install Status (For Network Connection

Setup) . . . . . . . . . . . . . . . . . . . . . . . . . . 69

The Operator Panel

The Tool Box

Disabling the firewall before installing your printer 70

Inserting the Drivers and Utility CD . . . . . . . . . . . 70

Direct Connection Setup

For installing host-based printer driver

For installing XML Paper Specification (XPS) printer driver 71

Network Connection Setup . . . . . . . . . . . . . . . 74

Network Printer Setup on a Local Network

Network Printer Setup on a Remote Network . . . 79

Configuring Wireless Settings (Dell 1355cnw Multifunction Color Printer Only)

. . . . . . . . . . . . . . . . . . . . . . . 85

Using Wizard Setup to Configure Wireless Settings

Using Advanced Setup to Configure Wireless Settings

Setting up a New Wireless Network Environment for Your Computer (When you need to setup your wireless connectivity

with your computer) . . . . . . . . . . . . . . . . 97

. . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . 71

. . . . . . 71

. . . . 74

Setting Up for Shared Printing

. . . . . . . . . . . . . 107

Contents 3

Point and Print . . . . . . . . . . . . . . . . . . . 109

Peer-to-Peer . . . . . . . . . . . . . . . . . . . . 112

10 Installing Printer Drivers on Computers Running

Macintosh 117

Installing the Drivers and Software . . . . . . . . . . . 117

Adding a Printer on Mac OS X 10.5 or Later Version(s)

Adding a Printer on Mac OS X 10.4.11

. . . . . . . 118

Using Your Printer ...................................121

11 Dell Printer Configuration Web Tool . . . 123

Overview . . . . . . . . . . . . . . . . . . . . . . . . . 123

117

4 Contents

Using the Dell Printer Configuration Web Tool

. . . . . 125

Setting Up the Dell Printer Configuration Web Tool

Setting Up From Web Browser

Setting Up From Operator Panel

Page Display Format

Top Frame

Left Frame

Right Frame

. . . . . . . . . . . . . . . . . . . 129

. . . . . . . . . . . . . . . . . . . . . . 129

. . . . . . . . . . . . . . . . . . . . . 130

. . . . . . . . . . . . . . . . . . . . . 132

Changing the Settings of the Menu Items

Details of the Menu Items

Printer Status

Printer Jobs

Printer Settings

Print Server Settings

. . . . . . . . . . . . . . . . . . . . 135

. . . . . . . . . . . . . . . . . . . . . 137

. . . . . . . . . . . . . . . . . . . 138

. . . . . . . . . . . . . . . . 160

. . . . . . . . . . . 127

. . . . . . . . . . 129

. . . . . . . . 133

. . . . . . . . . . . . . 133

. . 126

Print Volume . . . . . . . . . . . . . . . . . . . . 179

Address Book . . . . . . . . . . . . . . . . . . . 179

Tray Settings

. . . . . . . . . . . . . . . . . . . . 186

12 Print Media Guidelines . . . . . . . . . . . . . 189

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Paper Characteristics

Recommended Paper

Unacceptable Paper

Selecting Paper . . . . . . . . . . . . . . . . . . 191

Selecting Preprinted Media and Letterhead

Printing on Letterhead

Loading Letterhead . . . . . . . . . . . . . . . . . 193

Selecting Pre-Punched Paper

. . . . . . . . . . . . . . . 189

. . . . . . . . . . . . . . . 190

. . . . . . . . . . . . . . . . 191

. . . . 192

. . . . . . . . . . . . . . . 192

. . . . . . . . . . . 193

Envelopes

. . . . . . . . . . . . . . . . . . . . . . . . 194

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Storing Print Media

Identifying Print Media and Specifications

Supported Paper Sizes

Supported Paper Types

. . . . . . . . . . . . . . . . . . . 196

. . . . . . 196

. . . . . . . . . . . . . . . 196

. . . . . . . . . . . . . . 198

Paper Type Specifications . . . . . . . . . . . . . 199

13 Loading Print Media . . . . . . . . . . . . . . . 201

Capacity . . . . . . . . . . . . . . . . . . . . . . . . . 201

Print Media Dimensions

Loading Print Media in the Multipurpose Feeder (MPF)

Loading an Envelope in the Multipurpose Feeder (MPF)

. . . . . . . . . . . . . . . . 201

202

Contents 5

207

Loading Letterhead . . . . . . . . . . . . . . . . . 210

Loading Print Media in the Priority Sheet Inserter (PSI)

Loading an Envelope in the Priority Sheet Inserter (PSI)

Loading Letterhead

. . . . . . . . . . . . . . . . . 217

Manual Duplex Printing (Windows Printer Driver Only)

The Multipurpose Feeder (MPF)

The Priority Sheet Inserter (PSI)

Using the Output Tray Extension

. . . . . . . . . . 218

. . . . . . . . . . 219

. . . . . . . . . . . . 221

211

214

218

14 Operator Panel . . . . . . . . . . . . . . . . . . . 223

Using the Operator Panel Buttons . . . . . . . . . . . . 223

Printing a Panel Settings Page . . . . . . . . . . . . . 225

The Operator Panel

. . . . . . . . . . . . . . . . . 225

The Tool Box . . . . . . . . . . . . . . . . . . . . 225

Printing, Copying, Scanning, and Faxing 227

15 Printing . . . . . . . . . . . . . . . . . . . . . . . . . 229

6 Contents

Tips for Successful Printing . . . . . . . . . . . . . . . 229

Tips on Storing Print Media

Avoiding Paper Jams

Sending a Job to Print

Canceling a Print Job

. . . . . . . . . . . . . . . . . . 229

. . . . . . . . . . . . . . . . . . 230

Canceling From the Operator Panel

. . . . . . . . . . . . 229

. . . . . . . . . . . . . . . . 229

. . . . . . . . 230

Canceling a Job From the Computer Running Windows

230

Direct Print Using the USB Storage Device . . . . . . 231

Supported File Formats

. . . . . . . . . . . . . . 231

Printing a Report Page

Printing a System Settings Page

The Operator Panel

Printer Settings

Using the Tool Box to Change the Printer Settings

Adjusting the Language

. . . . . . . . . . . . . . . . . 232

. . . . . . . . . . 232

. . . . . . . . . . . . . . . . 232

. . . . . . . . . . . . . . . . . . . . . 233

233

. . . . . . . . . . . . . . 233

16 Copying . . . . . . . . . . . . . . . . . . . . . . . . . 235

Loading Paper for Copying . . . . . . . . . . . . . . . 235

Preparing a Document

Making Copies From the Document Glass . . . . . . . 235

Making Copies From the ADF

Setting Copy Options

Number of Copies

Color

. . . . . . . . . . . . . . . . . . . . . . . . 238

Collated . . . . . . . . . . . . . . . . . . . . . . . 239

Reduce/Enlarge

Document Size

Original Type . . . . . . . . . . . . . . . . . . . . 242

Lighter/Darker

Sharpness

Auto Exposure . . . . . . . . . . . . . . . . . . . 244

Multiple-Up

Margin Top/Bottom

Margin Left/Right

Margin Middle

. . . . . . . . . . . . . . . . . 235

. . . . . . . . . . . . . . 237

. . . . . . . . . . . . . . . . . . 238

. . . . . . . . . . . . . . . . . 238

. . . . . . . . . . . . . . . . . . 240

. . . . . . . . . . . . . . . . . . . 241

. . . . . . . . . . . . . . . . . . . 243

. . . . . . . . . . . . . . . . . . . . . 244

. . . . . . . . . . . . . . . . . . . . . 245

. . . . . . . . . . . . . . . . . 247

. . . . . . . . . . . . . . . . . . 248

. . . . . . . . . . . . . . . . . . . 249

Contents 7

Changing the Default Settings . . . . . . . . . . . . . 250

Setting the Power Saver Timer Option

. . . . . . . . . 250

17 Scanning . . . . . . . . . . . . . . . . . . . . . . . . 253

Scanning Overview . . . . . . . . . . . . . . . . . . . 253

Scanning From the Operator Panel . . . . . . . . . . . 254

Scanning Using the TWAIN Driver

Scanning Using the Windows Image Acquisition (WIA) Driver

Using a Scanner on the Network . . . . . . . . . . . . 259

Overview

. . . . . . . . . . . . . . . . . . . . . . 259

Confirming a Login name and Password . . . . . . 261

Specifying a Destination to Store the Document

Configuring the Printer Settings

Sending the Scanned File on the Network . . . . . 279

Scanning to USB Storage Device

Sending an E-Mail with the Scanned Image . . . . . . 281

Setting an E-Mail Address Book

Sending an E-mail With the Scanned File . . . . . 282

. . . . . . . . . . . 255

. 262

. . . . . . . . . . 271

. . . . . . . . . . . . 280

. . . . . . . . . . 281

257

18 Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . 285

8 Contents

Using the Numeric Keypad to Enter Characters . . . . 285

Keypad Letters and Numbers

Changing Numbers or Names

Inserting a Pause

. . . . . . . . . . . . . . . . . . 286

Configuring Fax Initial Settings

Setting Your Country

. . . . . . . . . . . . . . . . 286

. . . . . . . . . . . 285

. . . . . . . . . . . 286

. . . . . . . . . . . . . 286

Setting the Printer ID . . . . . . . . . . . . . . . . 287

Setting the Time and Date . . . . . . . . . . . . . 288

Changing the Clock Mode

. . . . . . . . . . . . . 289

Setting Sounds

Speaker Volume

Ringer Volume

Specifying the Fax Settings

Changing the Fax Settings Options

Available Fax Settings Options

Advanced Fax Settings

Sending a Fax

Loading an Original Document on the ADF

. . . . . . . . . . . . . . . . . . . . . 289

. . . . . . . . . . . . . . . . . . 289

. . . . . . . . . . . . . . . . . . . 290

. . . . . . . . . . . . . . . 290

. . . . . . . . 290

. . . . . . . . . . . 291

. . . . . . . . . . . . . . . 294

. . . . . . . . . . . . . . . . . . . . . . 296

. . . . 296

Loading an Original Document on the Document Glass

Resolution . . . . . . . . . . . . . . . . . . . . . 298

Document Type

Lighter/Darker

. . . . . . . . . . . . . . . . . . . 298

. . . . . . . . . . . . . . . . . . . 299

Sending a Fax Automatically . . . . . . . . . . . . 299

Sending a Fax Manually

. . . . . . . . . . . . . . 300

Confirming Transmissions . . . . . . . . . . . . . 301

Automatic Redialing

Sending a Delayed Fax

Sending a Fax from the Driver (Direct Fax)

Example

. . . . . . . . . . . . . . . . . . . . . . 303

. . . . . . . . . . . . . . . . 302

. . . . . . . . . . . . . . . . . 302

. . . . . . . 303

296

Receiving a Fax

About Receiving Modes

Loading Paper for Receiving Faxes

Receiving a Fax Automatically in the Fax Mode

. . . . . . . . . . . . . . . . . . . . . 308

. . . . . . . . . . . . . . 308

. . . . . . . . 308

. . 309

Receiving a Fax Manually in the Telephone Mode

Receiving a Fax Automatically in the Telephone/Fax or Ans/Fax

Mode . . . . . . . . . . . . . . . . . . . . . . . . 309

Contents 9

309

Receiving a Fax Manually Using an External Telephone 309

Receiving Faxes Using the DRPD Mode . . . . . . 310

Receiving Faxes in the Memory

Polling Receive

. . . . . . . . . . . . . . . . . . . 311

. . . . . . . . . . 311

Automatic Dialing

Speed Dialing

Storing a Number for Speed Dialing

. . . . . . . . . . . . . . . . . . . . 311

. . . . . . . . 311

Sending a Fax Using a Speed Dial . . . . . . . . . 312

Group Dialing

Setting Group Dial

. . . . . . . . . . . . . . . . . . . . 313

. . . . . . . . . . . . . . . . . 314

Editing Group Dial . . . . . . . . . . . . . . . . . 314

Sending a Fax Using Group Dialing (Multi-address Transmission) 316

Printing an Address Book List . . . . . . . . . . . 316

Other Ways to Fax . . . . . . . . . . . . . . . . . . . . 316

Using the Secure Receiving Mode

. . . . . . . . . 316

Using an Answering Machine . . . . . . . . . . . 318

Using a Computer Modem

Printing a Report

. . . . . . . . . . . . . . . . . . . . . 319

Changing Setting Options

. . . . . . . . . . . . . 319

. . . . . . . . . . . . . . . . 320

Know Your Printer ...................................321

19 Understanding the Tool Box Menus . . . 323

10 Contents

Printer Settings Report . . . . . . . . . . . . . . . . . 323

Printer Information

Menu Settings

Reports

. . . . . . . . . . . . . . . . . . . . . . . 327

. . . . . . . . . . . . . . . . . 323

. . . . . . . . . . . . . . . . . . . 324

TCP/IP Settings . . . . . . . . . . . . . . . . . . . 328

Tray Settings . . . . . . . . . . . . . . . . . . . . 328

Defaults Settings

Fax Settings

. . . . . . . . . . . . . . . . . . 329

. . . . . . . . . . . . . . . . . . . . 331

Printer Maintenance

System Settings

Date & Time

. . . . . . . . . . . . . . . . . . 333

. . . . . . . . . . . . . . . . . . . . 336

Paper Density . . . . . . . . . . . . . . . . . . . 336

Adjust BTR

Adjust Fuser

. . . . . . . . . . . . . . . . . . . . . 337

. . . . . . . . . . . . . . . . . . . . 338

Registration Adjustment . . . . . . . . . . . . . . 338

Adjust Altitude

Reset Defaults

. . . . . . . . . . . . . . . . . . . 340

Non-Dell Toner . . . . . . . . . . . . . . . . . . . 341

BTR Refresh Mode

Web Link Customization

. . . . . . . . . . . . . . . . . 341

. . . . . . . . . . . . . . 342

TCP/IP Settings . . . . . . . . . . . . . . . . . . . 342

Tray Settings

. . . . . . . . . . . . . . . . . . . . 343

EWS (Embedded Web Server or Dell Printer Configuration Web

Tool) . . . . . . . . . . . . . . . . . . . . . . . . 345

Scan Defaults

. . . . . . . . . . . . . . . . . . . 345

Fax Defaults . . . . . . . . . . . . . . . . . . . . 347

Copy Defaults

Fax Settings

Diagnosis

. . . . . . . . . . . . . . . . . . . . . . . . 356

Chart Print

Environment Sensor Info

. . . . . . . . . . . . . . . . . . . 348

. . . . . . . . . . . . . . . . . . . . 351

. . . . . . . . . . . . . . . . . . . . . 356

. . . . . . . . . . . . . . 356

Clean Developer . . . . . . . . . . . . . . . . . . 356

Refresh Mode

. . . . . . . . . . . . . . . . . . . 357

Resetting Defaults

. . . . . . . . . . . . . . . . . . . . 357

Contents 11

20 Understanding the Printer Menus . . . . . 359

Defaults Settings . . . . . . . . . . . . . . . . . . . . 359

Copy Defaults

Scan Defaults

Fax Defaults . . . . . . . . . . . . . . . . . . . . 369

USB Print Defaults

. . . . . . . . . . . . . . . . . . . . 359

. . . . . . . . . . . . . . . . . . . . 364

. . . . . . . . . . . . . . . . . 371

Tray Settings

MPF

. . . . . . . . . . . . . . . . . . . . . . . 371

. . . . . . . . . . . . . . . . . . . . . . . . . 371

Reports/List . . . . . . . . . . . . . . . . . . . . . . . 373

System Settings

. . . . . . . . . . . . . . . . . . 373

Panel Settings . . . . . . . . . . . . . . . . . . . 373

Job History

Error History

. . . . . . . . . . . . . . . . . . . . . 374

. . . . . . . . . . . . . . . . . . . . 374

Color Test Page . . . . . . . . . . . . . . . . . . . 374

Protocol Monitor

Address Book

. . . . . . . . . . . . . . . . . . 374

. . . . . . . . . . . . . . . . . . . . 374

Fax Activity . . . . . . . . . . . . . . . . . . . . . 374

Admin Menu

Phone Book

Network

Fax Settings

. . . . . . . . . . . . . . . . . . . . . . . 374

. . . . . . . . . . . . . . . . . . . . . 375

. . . . . . . . . . . . . . . . . . . . . . 375

. . . . . . . . . . . . . . . . . . . . . 381

System Settings . . . . . . . . . . . . . . . . . . 391

Maintenance

Secure Settings

. . . . . . . . . . . . . . . . . . . . 396

. . . . . . . . . . . . . . . . . . 402

Scan to EMail . . . . . . . . . . . . . . . . . . . . 404

USB Settings

. . . . . . . . . . . . . . . . . . . . 404

12 Contents

Panel Language

. . . . . . . . . . . . . . . . . . . . . 405

Panel Lock Function

Enabling the Panel Lock

. . . . . . . . . . . . . . . . . . . 405

. . . . . . . . . . . . . . 405

Disabling the Panel Lock . . . . . . . . . . . . . . 406

Resetting Defaults

. . . . . . . . . . . . . . . . . . . . 407

21 Understanding Your Printer Software (Windows

Only) 409

Printer Status Window . . . . . . . . . . . . . . . 409

Status Monitor Console

Dell Supplies Management System

. . . . . . . . . . . . . . 409

. . . . . . . . 409

Software Update . . . . . . . . . . . . . . . . . . 410

Quick Launch Utility

Address Book Editor

. . . . . . . . . . . . . . . . 410

. . . . . . . . . . . . . . . . 412

ScanButton Manager . . . . . . . . . . . . . . . 413

ScanDirect

User Setup Disk Creating Tool

. . . . . . . . . . . . . . . . . . . . . 413

. . . . . . . . . . . 413

22 Understanding Printer Messages . . . . . 415

23 Printing with Web Services on Devices (WSD) 425

Adding Roles of Print Services . . . . . . . . . . . . . 425

Printer Setup

. . . . . . . . . . . . . . . . . . . . . . 426

Installing a Printer Driver Using the Add Printer Wizard

24 Specifications . . . . . . . . . . . . . . . . . . . . 429

Operating System Compatibility . . . . . . . . . . . . 429

Power Supply

Dimensions

. . . . . . . . . . . . . . . . . . . . . . 429

. . . . . . . . . . . . . . . . . . . . . . . 430

Contents 13

426

Memory . . . . . . . . . . . . . . . . . . . . . . . . . 430

Page Description Language (PDL)/Emulation, Operating System, and Interface

. . . . . . . . . . . . . . . . . . . . . . . . . 430

MIB Compatibility

Environment

. . . . . . . . . . . . . . . . . . . . 430

. . . . . . . . . . . . . . . . . . . . . . . 431

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . 431

Copier Specifications

Scanner Specifications

. . . . . . . . . . . . . . . . . . 432

. . . . . . . . . . . . . . . . . 433

Facsimile Specifications . . . . . . . . . . . . . . . . 434

Maintaining Your Printer .......................437

25 Maintaining Your Printer . . . . . . . . . . . . 439

Determining the Status of Supplies . . . . . . . . . . . 439

Conserving Supplies . . . . . . . . . . . . . . . . . . . 439

Storing Print Media

Storing Consumables

. . . . . . . . . . . . . . . . . . . 440

. . . . . . . . . . . . . . . . . . 440

14 Contents

Replacing Toner Cartridges . . . . . . . . . . . . . . . 441

Removing the Toner Cartridges

. . . . . . . . . . 441

Installing a Toner Cartridge . . . . . . . . . . . . 442

Cleaning Inside the Printer

Cleaning the Color Toner Density (CTD) Sensor

Adjusting Color Registration

. . . . . . . . . . . . . . . 444

. . . . 448

. . . . . . . . . . . . . . 450

Performing Auto Adjust . . . . . . . . . . . . . . 450

Printing the Color Registration Chart . . . . . . . 451

Determining Values

Entering Values

. . . . . . . . . . . . . . . . 452

. . . . . . . . . . . . . . . . . . . 453

Cleaning the Scanner

Cleaning the ADF Feed Roller

. . . . . . . . . . . . . . . . . . 454

. . . . . . . . . . . . . . 456

26 Clearing Jams . . . . . . . . . . . . . . . . . . . . 459

Avoiding Jams . . . . . . . . . . . . . . . . . . . . . . 459

Identifying the Location of Paper Jams

Clearing Paper Jams From the ADF

. . . . . . . . . 460

. . . . . . . . . . . 461

Clearing Paper Jams From the Front of the Printer . . . 465

Clearing Paper Jams From the Back of the Printer

Clearing Paper Jams From the Output Tray

. . . 467

. . . . . . . 470

Troubleshooting .......................................475

27 Troubleshooting . . . . . . . . . . . . . . . . . . 477

Basic Printer Problems . . . . . . . . . . . . . . . . . 477

Display Problems

Printing Problems

Print Quality Problems

The output is too light

Toner smears or print comes off/Stain on back side

. . . . . . . . . . . . . . . . . . . . 477

. . . . . . . . . . . . . . . . . . . . 478

. . . . . . . . . . . . . . . . . 480

. . . . . . . . . . . . . . . 480

481

Contents 15

Random spots/Blurred images . . . . . . . . . . . 482

The entire output is blank . . . . . . . . . . . . . 483

Streaks appear on the output

Pitched color dots

. . . . . . . . . . . . . . . . . 484

. . . . . . . . . . . 483

Vertical blanks . . . . . . . . . . . . . . . . . . . 484

Ghosting

Fog

. . . . . . . . . . . . . . . . . . . . . . 485

. . . . . . . . . . . . . . . . . . . . . . . . . 486

Bead-Carry-Out (BCO) . . . . . . . . . . . . . . . 487

Auger mark

Wrinkled/Stained paper

. . . . . . . . . . . . . . . . . . . . . 487

. . . . . . . . . . . . . . 488

The top margins is incorrect . . . . . . . . . . . . 489

Color registration is out of alignment

Protrudent / Bumpy paper

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 492

Jam

Misfeed jam

Multi-feed jam

. . . . . . . . . . . . . . . . . . . . 492

. . . . . . . . . . . . . . . . . . . 493

. . . . . . . . . . . . . 491

. . . . . . . 490

Copy Problem

Fax Problems

Scanning Problems

. . . . . . . . . . . . . . . . . . . . . . 494

. . . . . . . . . . . . . . . . . . . 496

Scanner Driver/Printer Utility Problems . . . . . . . . 499

Before Beginning

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your printer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text:

Windows

Microsoft Corporation in the United States and/or other countries; Adobe is either a registered trademark or a trademark of Adobe Systems Incorporated in the United States and/or other countries; Wi-Fi is a registered trademarks of the Wi-Fi Alliance.

XML Paper Specification (XPS)

Microsoft Corporation. The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http://go.microsoft.com/fwlink/?LinkId=52369; product includes software developed by Eric Young (eay@mincom.oz.au); 2003, Dr Brian Gladman, Worcester, UK. All rights reserved. This product uses published AES software provided by Dr Brian Gladman under BSD licensing terms; 1988-1997 Sam Leffler and Copyright © 1991-1997 Silicon Graphics, Inc.;

cms)

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Our printer software uses some of the codes defined by the Independent JPEG Group.

Windows Server, and Windows Vista

Dell

and the

DELL

logo are trademarks of Dell Inc.;

are either trademarks or registered trademarks of

: This product may incorporate intellectual property owned by

TIFF (libtiff)

Microsoft,

AES

ICC Profile (Little

DES

: This

____________________

Notes, Notices, and Cautions 21

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.

November 2010 Rev. A00

22 Notes, Notices, and Cautions

Dell™ 1355cn/1355cnw Multifunction Color Printer User's Guide

Click the links to the left for information on the features, options, and operation of your printer. For information on other documentation included with your printer, see "Finding Information" on page 25.

To order replacement toner cartridges or supplies from Dell:

Double-click the icon on your desktop.

If you cannot find the icon on your desktop, follow the procedure below.

Navigate to

Printer\Reorder

software is installed.

Click the file

Click

Choose

Desktop(create shortcut)

x:\abc\Dell Printers\Dell 1355 Multifunction Color

dl1armm.exe

File

on the toolbar.

Send To

, where

x:\abc

is the location where the printer

from the drop-down menu, and then click

on the submenu that appears.

Visit the Dell Printer Supplies website at Dell printer supplies by phone.

For best service, have your Dell printer Service Tag ready.

To locate the Service Tag of your printer, see "Express Service Code and Service Tag" on page 27.

Dell™ 1355cn/1355cnw Multifunction Color Printer User's Guide 23

www.dell.com/supplies

, or order

24 Dell™ 1355cn/1355cnw Multifunction Color Printer User's Guide

Finding Information

NOTE: The USB cable and the Ethernet cable are not shipped with your printer.

What are you looking for? Find it here

• Drivers for my printer

User's Guide

•My

Drivers and Utilities

The

Drivers and Utilities

documentation, and drivers for your printer. You can use the CD to install/re-install drivers or access your setup video and documentation.

CD contains setup video,

• How to use my printer

Readme files may be included on your CD to provide last-minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians.

Quick Reference Guide

Finding Information 25

What are you looking for? Find it here

• Safety information

•Warranty information

Product Information Guide

CAUTION: Read and follow all safety instructions in

your

Product Information Guide

operating your printer.

How to set up my printer

Setup diagram

prior to setting up and

Troubleshooting "Troubleshooting" on page 477

26 Finding Information

What are you looking for? Find it here

Express Service Code and Service Tag

The Express Service Code and Service Tag are located inside the side door of your printer.

• Latest drivers for my printer

• Answers to technical service and support questions

• Documentation for my printer

Go to support.dell.com

support.dell.com provides several online tools, including:

• Solutions — Troubleshooting hints and tips, articles from technicians, and online courses

• Upgrades — Upgrade information for components, such as printer driver

• Customer Care — Contact information, order status, warranty, and repair information

•Downloads — Drivers

• Manuals — Printer documentation and product specifications

Go to support.dell.com. Select your region and fill in the requested details to access help tools and information.

Service Tag Express Service Code

xxxxxxx 000 000 000 00

Finding Information 27

28 Finding Information

+ 492 hidden pages