Dell 1200 User Manual

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Dell™ Vostro™ 1200 Owner’s Manual

Model PP16S

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Vos t ro , and TravelLite are trademarks of Dell Inc.;

Intel and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, and Windows Vis ta are either trademarks or registered trademarks of Microsoft Corporation in the United States

and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc. Blu-ray Disc is a trademark of the Blu-ray Disc Association.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP16S

November 2007 P/N RK930 Rev. A00

1 Finding Information . . . . . . . . . . . . . . . . . 11

2 About Your Computer. . . . . . . . . . . . . . . . 19

Front View . . . . . . . . . . . . . . . . . . . . . . . . 19

Left Side View

Right Side View . . . . . . . . . . . . . . . . . . . . . 24

Back View

Bottom View

. . . . . . . . . . . . . . . . . . . . . . 23

. . . . . . . . . . . . . . . . . . . . . . . . 25

. . . . . . . . . . . . . . . . . . . . . . . 28

3 Using a Battery . . . . . . . . . . . . . . . . . . . . 31

Battery Performance. . . . . . . . . . . . . . . . . . . 31

Checking the Battery Charge . . . . . . . . . . . . . . 32

Microsoft

Low-Battery Warning. . . . . . . . . . . . . . . . 32

Conserving Battery Power. . . . . . . . . . . . . . . . 33

Power Management Modes

Standby and Sleep Mode

Hibernate Mode

Configuring Power Management Settings

Accessing Power Options Properties

Windows® Power Meter . . . . . . . 32

. . . . . . . . . . . . . . . 33

. . . . . . . . . . . . . . 33

. . . . . . . . . . . . . . . . . . 34

. . . . . . . 35

Contents 3

Charging the Battery . . . . . . . . . . . . . . . . . . . 35

Removing the Battery

Storing a Battery

. . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . . . 37

4 Using the Keyboard . . . . . . . . . . . . . . . . 39

Numeric Keypad . . . . . . . . . . . . . . . . . . . . . 39

Key Combinations

System Functions

Power Management

. . . . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . 40

Speaker Functions . . . . . . . . . . . . . . . . . 40

Microsoft

Touch Pad

Customizing the Touch Pad

Windows® Logo Key Functions . . . . 40

. . . . . . . . . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . 42

5 Using the Display . . . . . . . . . . . . . . . . . . 43

Adjusting Brightness. . . . . . . . . . . . . . . . . . . 43

Using a Projector. . . . . . . . . . . . . . . . . . . . . 43

4 Contents

Making Images and Text Look Bigger or Sharper

Microsoft

Windows Vista™

Windows® XP . . . . . . . . . . . . . 44

. . . . . . . . . . . . . . . . . . 44

Using Both a Monitor and Your Computer Display

Microsoft

Windows Vista™

Using a Monitor as Your Primary Display

Microsoft

Windows Vista™

Windows® XP . . . . . . . . . . . . . 45

. . . . . . . . . . . . . . . . . . 46

. . . . . . . . 46

Windows® XP . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . . . 47

. . . . 44

. . . 45

6 Using Multimedia . . . . . . . . . . . . . . . . . . 49

Playing CDs or DVDs. . . . . . . . . . . . . . . . . . . 49

Copying CDs and DVDs

How to Copy a CD or DVD

Using Blank CDs and DVDs

Helpful Tips

Adjusting the Volume

Adjusting the Picture

. . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . 51

. . . . . . . . . . . . . 52

. . . . . . . . . . . . . . . . . . . . . 53

. . . . . . . . . . . . . . . . . . 54

7 Setting Up and Using Networks . . . . . . . 55

Connecting a Network or Broadband Modem Cable . . 55

Setting Up a Network in the Microsoft

Operating System . . . . . . . . . . . . . . . . . . . . 56

Setting Up a Network in the Microsoft Windows Vista™ Operating System

. . . . . . . . . . . . . . . . . . . . 56

Wireless Local Area Network (WLAN) . . . . . . . . . 57

What You Need to Establish a WLAN Connection

Checking Your Wireless Network Card. . . . . . . 57

Setting Up a New WLAN Using a Wireless Router and a Broadband Modem

. . . . . . . . . . . . . . . . . 58

Connecting to a WLAN . . . . . . . . . . . . . . . 59

Windows® XP

. 57

Microsoft® Windows® Firewall . . . . . . . . . . . . 61

8 Using Cards . . . . . . . . . . . . . . . . . . . . . . . 63

ExpressCards . . . . . . . . . . . . . . . . . . . . . . 63

ExpressCard Blanks

. . . . . . . . . . . . . . . . 64

Contents 5

Installing an ExpressCard. . . . . . . . . . . . . . 64

Removing an ExpressCard or Blank . . . . . . . . 65

9 Securing Your Computer . . . . . . . . . . . . 67

Security Cable Lock . . . . . . . . . . . . . . . . . . . 67

Passwords

. . . . . . . . . . . . . . . . . . . . . . . . 67

About Passwords

Using a Primary (or System) Password

. . . . . . . . . . . . . . . . . . 67

. . . . . . . 68

Using an Administrator Password . . . . . . . . . 69

Computer Tracking Software . . . . . . . . . . . . . . 70

Fingerprint Reader (Optional)

If Your Computer Is Lost or Stolen

. . . . . . . . . . . . . . 70

. . . . . . . . . . . . 70

10 Troubleshooting Tools . . . . . . . . . . . . . . 73

Diagnostic Lights. . . . . . . . . . . . . . . . . . . . . 73

Diagnostic Light Codes During POST

System Messages . . . . . . . . . . . . . . . . . . . . 74

Hardware Troubleshooter

Dell Diagnostics

. . . . . . . . . . . . . . . . . . . . . 79

. . . . . . . . . . . . . . . . 78

When to Use the Dell Diagnostics

Starting the Dell Diagnostics From Your Hard Drive

Starting the Dell Diagnostics From the Drivers and

Utilities Media. . . . . . . . . . . . . . . . . . . . 81

Dell Diagnostics Main Menu

. . . . . . . . 73

. . . . . . . . . 79

. . . . . . . . . . . . 82

6 Contents

11 Troubleshooting . . . . . . . . . . . . . . . . . . . . 85

Battery Problems . . . . . . . . . . . . . . . . . . 85

E-Mail, Modem, and Internet Problems

Error Messages

. . . . . . . . . . . . . . . . . . . 87

Lockups and Software Problems. . . . . . . . . . 88

Memory Problems

Network Problems

. . . . . . . . . . . . . . . . . 90

. . . . . . . . . . . . . . . . . 91

Power Problems . . . . . . . . . . . . . . . . . . 91

Printer Problems

Scanner Problems

. . . . . . . . . . . . . . . . . . 92

. . . . . . . . . . . . . . . . . 93

Sound and Speaker Problems . . . . . . . . . . . 94

Touch Pad or Mouse Problems

Video and Monitor Problems

. . . . . . . . . . . . 96

Power Lights . . . . . . . . . . . . . . . . . . . . 97

Dell Technical Update Service . . . . . . . . . . . . . 98

. . . . . . 85

. . . . . . . . . . . 95

Dell Support Utility

Accessing the Dell Support Utility

. . . . . . . . . . . . . . . . . . . 98

. . . . . . . . . 99

Clicking the Dell Support Icon . . . . . . . . . . . 99

Double-Clicking the Dell Support Icon

. . . . . . . 99

12 System Setup Program . . . . . . . . . . . . . 101

Overview . . . . . . . . . . . . . . . . . . . . . . . . . 101

Viewing the System Setup Screens . . . . . . . . . . . 102

System Setup Screens

Commonly Used Options

Changing the Boot Sequence

Enabling the Infrared Sensor

. . . . . . . . . . . . . . . . . . 102

. . . . . . . . . . . . . . . . . 102

. . . . . . . . . . . 102

. . . . . . . . . . . . 104

Contents 7

13 Reinstalling Software . . . . . . . . . . . . . . 105

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 105

What Is a Driver?

Identifying Drivers

Reinstalling Drivers and Utilities . . . . . . . . . 106

Hardware and Software Problems . . . . . . . . . . 110

. . . . . . . . . . . . . . . . . 105

. . . . . . . . . . . . . . . . 105

Restoring Your Operating System

Using Microsoft

Windows System Restore . . . . 111

. . . . . . . . . . . 110

Using Dell™ PC Restore and Dell Factory Image

Restore . . . . . . . . . . . . . . . . . . . . . . 113

Using the Operating System Media

. . . . . . . . 116

14 Traveling With Your Computer . . . . . . . . 119

Identifying Your Computer . . . . . . . . . . . . . . . 119

Packing the Computer . . . . . . . . . . . . . . . . . 119

Travel Tips

. . . . . . . . . . . . . . . . . . . . . . . 120

Traveling by Air

. . . . . . . . . . . . . . . . . . 120

15 Getting Help . . . . . . . . . . . . . . . . . . . . . . 123

Obtaining Assistance . . . . . . . . . . . . . . . . . 123

Technical Support and Customer Service

DellConnect

. . . . . . . . . . . . . . . . . . . . 124

Online Services . . . . . . . . . . . . . . . . . . 124

AutoTech Service

. . . . . . . . . . . . . . . . . 125

Automated Order-Status Service

. . . . 124

. . . . . . . . . 125

8 Contents

Problems With Your Order

. . . . . . . . . . . . . . . 125

Product Information . . . . . . . . . . . . . . . . . . . 126

Returning Items for Warranty Repair or Credit

Before You Call

. . . . . . . . . . . . . . . . . . . . . 127

. . . . . 126

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 129

16 Specifications . . . . . . . . . . . . . . . . . . . . 131

17 Appendix . . . . . . . . . . . . . . . . . . . . . . . . 137

FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 137

FCC Class B

Cleaning Your Computer

Computer, Keyboard, and Display . . . . . . . . . . . . 138

Mouse (Non-Optical)

Touch Pad

CDs and DVDs

. . . . . . . . . . . . . . . . . . . . . 137

. . . . . . . . . . . . . . . . . 138

. . . . . . . . . . . . . . . . . . 139

. . . . . . . . . . . . . . . . . . . . . . . . 139

. . . . . . . . . . . . . . . . . . . . . . 139

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Contents 9

10 Contents

Finding Information

NOTE: Some features or media may be optional and may not ship with your

computer. Some features or media may not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• Notebook System Software (NSS)

Drivers and Utilities Media

Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 106).

Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.

NOTE: Drivers and documentation updates

can be found at support.dell.com.

Finding Information 11

What Are You Looking For? Find It Here

•Warranty information

• Terms and Conditions (U.S. only)

•Safety instructions

•Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

• How to set up my computer

Setup Diagram

NOTE: See the setup diagram that came

with your computer.

NOTE: The appearance of your setup

diagram may vary.

12 Finding Information

What Are You Looking For? Find It Here

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft® Windows® License

NOTE: Your computer’s Service Tag and

Microsoft® Windows® License labels are located on your computer.

Your computer’s Service Tag contains both a Service Tag number and an Express Service Code.

• Use the Service Tag to identify your computer when you use

support.dell.com

• Enter the Express Service Code to direct your call when contacting support.

• Use the product key on the License Label if you need to reinstall your operating system.

NOTE: As an increased security measure,

the newly designed Microsoft Windows license label incorporates a missing portion or “hole” to discourage removal of the label.

or contact support.

Finding Information 13

What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions

• Community — Online discussion with

Dell Support Website — support.dell.com

NOTE: Select your region or business

segment to view the appropriate support site.

other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and order status, warranty, and repair information

• Service and support — Service call status and support history, service contract, and online discussions with technical support

• Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer

• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

• Downloads — Certified drivers, patches, and software updates

• Notebook System Software (NSS)— If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for processors, optical drives, USB devices, and so on. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

To do w nloa d

Go to

support.dell.com

Drivers & Downloads.

Enter your Service Tag or Product Type and Product Model, and click

Scroll to

Utilities Software

Select clickGo.

NOTE: The support.dell.com user interface

may vary depending on your selections.

NSS

System Software:

and click

System and Configuration

→

Dell Notebook System

and click

Drivers & Downloads

Download Now

and

14 Finding Information

What Are You Looking For? Find It Here

• Software upgrades and troubleshooting hints — Frequently asked questions, hot topics, and general health of your computing environment

• How to find information about my computer and its components

• How to connect to the Internet

• How to add user accounts for different people

• How to transfer files and settings from another computer

Dell Support Utility

The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access the Dell Support Utility from the icon in the taskbar. For more information, see "Dell Support Utility" on page 98

Windows Welcome Center

The Windows Welcome Center automatically appears when you use the computer for the first time. You can choose to have it appear every time you start your computer by placing a check in the Run at startup checkbox. Another method of accessing the Welcome Center is to click the Windows Vista Start button

, and then click Welcome Center.

Finding Information 15

What Are You Looking For? Find It Here

• How to use Microsoft Windows XP or Windows Vista™

• How to work with programs and files

• How to personalize my desktop

Windows Help and Support

Microsoft Windows XP:

Click the

and Support

Either select one of the topics listed, or type a word or phrase that describes your problem into the arrow icon, and then click the topic that describes your problem.

Follow the instructions on the screen.

Microsoft Windows Vista:

Click the Windows Vista Start button

, and then click

Search Help

that describes your problem, and then press <Enter> or click the magnifying glass.

Click the topic that describes your problem.

Follow the instructions on the screen.

• How to reinstall my operating system

Operating System Media

The operating system is already installed on your computer. To reinstall your operating system, use the Operating System media. See "Restoring Your Operating System" on page 110."

Start

button and click

box, click the

Help and Support

, type a word or phrase

Help

16 Finding Information

What Are You Looking For? Find It Here

After you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer.

Your operating system product key label is located on your computer.

NOTE: The color of your CD varies based

on the operating system you ordered.

Finding Information 17

18 Finding Information

About Your Computer

Front View

12 10

1 left array microphone (optional with

camera)

2 camera (optional)

About Your Computer 19

3 right array microphone (optional with

4display

camera)

5 media control buttons 6 keyboard status lights

7 keyboard 8 fingerprint reader

9 touch pad 10 touch pad buttons

11 speaker 12 device status lights

13 power button

MICROPHONE — The built-in microphone allows you to communicate without connecting an external microphone.

AMERA — The built-in camera features a 2.0 mega pixel CMOS web camera.

ISPLAY — For more information about your display, see "Using the Display" on

page 43.

EDIA CONTROL BUTTONS — Press these buttons to adjust the volume. Press

<Fn> and the right-arrow key to toggle on and off these lights for illumination of the keyboard in low-light environments.

EYBOARD STATUS LIGHTS

20 About Your Computer

The green lights located above the keyboard indicate the following:

Turns on when the numeric keypad is enabled.

Turns on when the uppercase letter function is enabled.

Turns on when the scroll lock function is enabled.

KEYBOARD — The keyboard includes a numeric keypad as well as the Windows logo key. For information on supported keyboard shortcuts, see "Key Combinations" on page 40.

INGERPRINT READER (OPTIONAL)— Helps to keep your Dell™ computer secure.

When you slide your finger over the reader, it uses your unique fingerprint to authenticate your user identity. For more information on the fingerprint reader, see "Fingerprint Reader (Optional)" on page 70.

OUCH PAD — Provides the functionality of a mouse (see "Touch Pad" on page 41).

OUCH PAD BUTTONS — Use these buttons much like the buttons on a mouse when

using the touch pad to move the cursor on the display (see "Touch Pad" on page 41).

PEAKER — To adjust the volume of the integrated speaker, press the volume control

buttons, mute button, or volume-control keyboard shortcuts (see "Key Combinations" on page 40).

About Your Computer 21

DEVICE STATUS LIGHTS

Turns on when you turn on the computer and blinks when the computer is in a power management mode.

Turns on steadily or blinks to indicate battery charge status.

Turns on when the computer reads or writes data.

NOTICE: To avoid loss of data, never turn off the computer while the

light is flashing.

Turns on when Bluetooth

NOTE: Bluetooth wireless technology is an optional feature on your

computer, so the icon turns on only if you ordered Bluetooth wireless technology with your computer. For more information, see the documentation that came with your Bluetooth wireless technology.

wireless technology is enabled.

If the computer is connected to an electrical outlet, the light operates as follows:

– Solid blue: The battery is fully-charged. – Flashing amber: The battery is charging.

If the computer is running on a battery, the light operates as follows:

– Solid blue: The battery is fully-charged. – Solid amber: The battery is in low battery state.

POWER BUTTON — Press the power button to turn on the computer or exit a power management mode (see "Power Management Modes" on page 33).

22 About Your Computer

NOTICE: To avoid losing data, turn off your computer by performing a Microsoft

Windows® operating system shutdown rather than by pressing the power button.

If the computer stops responding, press and hold the power button until the computer turns off completely (which may take several seconds).

Left Side View

1 32 54

1 USB connectors (2) 2 optical drive

3 eject button 4 54mm ExpressCard slot (wireless)

5 3-in-1 memory card reader

USB CONNECTOR — Interfaces between the computer and add-on devices (such as audio players, joysticks, keyboards, telephones, scanners, and printers).

PTICAL DRIVE — Supports a floppy or an optical drive, second battery, second hard

drive, or a Dell TravelLite™ module (see "Using Multimedia" on page 49).

JECT BUTTON — Ejects media in the optical drive.

XPRESSCARD SLOT — Supports one ExpressCard (with a PCMIA adapter). The

computer ships with a blank installed in the slot to prevent foreign matter from entering the computer interior when a card is not installed (see "ExpressCards" on page 63).

IN-1 MEMORY CARD READER — 3-in-1 Card Reader. Supports the following card

types: SD, MMC, MS, MS Pro, MS Duo), including SDHC.

About Your Computer 23

Right Side View

1 453

1 USB connector 2 audio connectors

3 air vent 4 video connector (VGA)

5 security cable slot

USB CONNECTOR — Interfaces between the computer and add-on devices (such as audio players, joysticks, keyboards, telephones, scanners, and printers).

UDIO CONNECTORS

Attach headphones to the connector.

Attach a microphone to the connector.

24 About Your Computer

AIR VENTS — The computer uses an internal fan to create airflow through the vents,

which prevents the computer from overheating.

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air

vents. While it is running, do not store your Dell computer in a low-airflow environment, such as a closed briefcase. Restricting the airflow can damage the computer or cause a fire.The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.

IDEO CONNECTOR

Connects video devices, such as a monitor.

SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer (see "Security Cable Lock" on page 67).

Back View

2 31

1 AC adapter connector 2 modem connector (RJ-11)

3 network connector (RJ-45)

AC ADAPTER CONNECTOR

Connects an AC adapter to the computer.

About Your Computer 25

The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off.

CAUTION: The AC adapter works with electrical outlets worldwide. However,

power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.

NOTICE: When you disconnect the AC adapter cable from the computer, grasp the

connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable.

ODEM CONNECTOR (RJ-11)

For information on using the modem, see the online modem documentation supplied with your computer.

26 About Your Computer

NETWORK CONNECTOR (RJ-45)

Connects the computer to a network. The two lights next to the connector indicate status and activity for wired network connections.

For information on using the network adapter, see the device user’s guide supplied with your computer.

NOTICE: The network connector is slightly larger than the modem connector. To

avoid damaging the computer, do not plug a telephone line into the network connector.

About Your Computer 27

Bottom View

4 3

1 air vents 2 cover for optional internal card with

Bluetooth

wireless technology

3 battery 4 battery-bay latch release (2)

COVER FOR OPTIONAL INTERNAL CARD WITH BLUETOOTH TECHNOLOGY — For more information, see the documentation that came with your

WIRELESS

card. To quickly enable or disable all wireless devices, press <Fn><F2>.

IR VENTS — The computer uses an internal fan to create airflow through the fan air

vents, preventing the computer from overheating.

28 About Your Computer

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air

vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

ATTERY — When a battery is installed, you can use the computer without

connecting the computer to an electrical outlet (see "Using a Battery" on page 31).

BATTERY-BAY LATCH RELEASES — Release the battery (see "Removing the Battery"

on page 36).

About Your Computer 29

30 About Your Computer

Using a Battery

Battery Performance

NOTE: For information about the Dell warranty for your computer, see the Product

Information Guide or separate paper warranty document that shipped with your computer.

For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.

NOTE: Because the battery may not be fully charged, use the AC adapter to

connect your new computer to an electrical outlet the first time you use the computer. For best results, operate the computer with the AC adapter until the battery is fully charged. To view battery charge status, check the Power Meter in Power Options (see "Accessing Power Options Properties" on page 35).

Battery operating time varies depending on operating conditions.

NOTE: Battery operating time (the time the battery can hold a charge) decreases

over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

NOTE: It is recommended that you connect your computer to an electrical outlet

when writing to a CD or DVD.

Operating time is significantly reduced when you perform operations including, but not limited to, the following:

•Using optical drives.

• Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices.

• Using high-brightness display settings, 3D screen savers, or other powerintensive programs such as complex 3D graphics applications.

Using a Battery 31

• Running the computer in maximum performance mode. See "Configuring Power Management Settings" on page 35 for information about accessing Windows Power Options Properties which you can use to configure power management settings.

You can check the battery charge before you insert the battery into the computer. You can also set power management options to alert you when the battery charge is low.

CAUTION: Using an incompatible battery may increase the risk of fire or

explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

CAUTION: Do not dispose of batteries with household waste. When your battery

no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the

Product Information Guide

CAUTION: Misuse of the battery may increase the risk of fire or chemical burn.

Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.

Checking the Battery Charge

The Microsoft Windows Power Meter window and icon, the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge.

Microsoft® Windows® Power Meter

The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the icon on the taskbar.

If the computer is connected to an electrical outlet, a icon appears.

Low-Battery Warning

NOTICE: To avoid losing or corrupting data, save your work immediately after a

low-battery warning. Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically.

32 Using a Battery

A pop-up window warns you when the battery charge is approximately 90 percent depleted. If two batteries are installed, the low-battery warning means that the combined charge of both batteries is approximately 90 percent depleted. The computer enters hibernate mode when the battery charge is at a critically low level.

You can change the settings for the battery alarms in the Power Options Properties window. See "Configuring Power Management Settings" on page 35 for information about accessing the Power Options Properties window.

Conserving Battery Power

Perform the following actions to conserve battery power:

• Connect the computer to an electrical outlet when possible since battery life is largely determined by the number of times the battery is used and recharged.

• Place the computer in standby mode or hibernate mode when leaving the computer unattended for long periods of time (see "Power Management Modes" on page 33).

•Use the your computer’s power usage. These options can also be set to change when you press the power button, close the display, or press <Fn><Esc>.

NOTE: See "Configuring Power Management Settings" on page 35 for information

on conserving battery power.

Power Options Properties

window to select options to optimize

Power Management Modes

Standby and Sleep Mode

Standby mode (sleep mode in Microsoft Windows Vista™) conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby or sleep mode, it returns to the same operating state it was in before entering standby or sleep mode.

NOTICE: If your computer loses AC and battery power while in standby or sleep

mode, it may lose data.

Using a Battery 33

To enter standby mode in Windows XP, click the Start button, click Tur n o ff computer, and then click Stand by.

To enter sleep mode in Windows Vista, click the Windows Vista Start button

, and then click Sleep.

Depending on how you set the power management options in the Power Options Properties window, you may also use one of the following methods:

• Press the power button.

• Close the display.

• Press <Fn><Esc>.

To exit standby or sleep mode, press the power button or open the display, depending on how you set the power management options. You cannot make the computer exit standby or sleep mode by pressing a key.

Hibernate Mode

Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer. When the computer exits hibernate mode, it returns to the same operating state it was in before entering hibernate mode.

NOTICE: You cannot remove devices or undock your computer while your

computer is in hibernate mode.

Your computer enters hibernate mode if the battery charge level becomes critically low.

To manually enter hibernate mode in Windows XP, click the Start button, click Tur n o ff c o m p u te r, press and hold <Shift>, and then click Hibernate.

To manually enter hibernate mode in Windows Vista, click the Windows Vista Start button , and then click Hibernate.

Depending on how you set the power management options in the Power Options Properties window, you may also use one of the following methods to enter hibernate mode:

• Press the power button.

• Close the display.

• Press <Fn><F1>.

34 Using a Battery

To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate mode. You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad. For more information on hibernate mode, see the documentation that came with your operating system.

Configuring Power Management Settings

You can use the Windows Power Options Properties to configure the power management settings on your computer.

Accessing Power Options Properties

Windows XP

Click the Start button, point to Control Panel→ Performance and Maintenance, and then click Power Options

Windows Vista

Click the Windows Vista Start button , click Control Panel, click System and Maintenance, and then click Power Options.

Charging the Battery

When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge.

NOTE: If the battery is hot from being used in your computer or being in a hot

environment, the battery may not charge when you connect the computer to an electrical outlet.

The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery.

For information about resolving problems with a battery, see "Power Problems" on page 91.

Using a Battery 35

Removing the Battery

CAUTION: Using an incompatible battery may increase the risk of fire or

explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

CAUTION: Before performing these procedures, turn off the computer, disconnect

the AC adapter from the electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any other external cables from the computer.

NOTICE: You must remove all external cables from the computer to avoid possible

connector damage.

To remove the battery:

If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

Ensure that the computer is turned off.

Slide the battery-bay latch on the bottom of the computer, and release.

Slide the battery-bay latch release closest to the side of the computer, and then remove the battery from the bay.

36 Using a Battery

To replace the battery, follow the removal procedure in reverse order.

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully (see "Charging the Battery" on page 35) before using it.

Using a Battery 37

38 Using a Battery

Using the Keyboard

Numeric Keypad

numeric keypad

The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down <Fn> and press the desired key.

• To enable the keypad, press <Num Lk>. The light indicates that the keypad is active.

• To disable the keypad, press <Num Lk> again.

Using the Keyboard 39

Key Combinations

System Functions

<Ctrl><Shift><Esc> Opens the Task Manager window.

Power Management

<Fn><Esc> Activates a power management mode.

You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window (see "Accessing Power Options Properties" on page 35).

Speaker Functions

<Fn><Page Up> Increases the volume of the integrated

speakers and external speakers, if attached.

<Fn><Page Dn> Decreases the volume of the integrated

speakers and external speakers, if attached.

<Fn><End> Enables and disables the integrated

speakers and external speakers, if attached.

Microsoft

Windows logo key and <m> Minimizes all open windows

Windows logo key and <Shift><m> Restores all minimized windows. This key

Windows logo key and <e> Runs Windows Explorer.

Windows® Logo Key Functions

combination functions as a toggle to restore minimized windows following the use of the Windows logo key and <m> key combination.

40 Using the Keyboard

Windows logo key and <r> Opens the Run dialog box.

Windows logo key and <f> Opens the Search Results dialog box.

Windows logo key and <Ctrl><f> Opens the Search Results-Computer

dialog box (if the computer is connected to a network).

Windows logo key and <Pause> Opens the System Properties dialog box.

To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, see the Windows Help and Support Center. To access the Help and Support Center, click Start→ Help and

Support.

Touch Pad

The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse.

1 touch pad 2 silk screen depicting scrolling capabilities

To move the cursor, lightly slide your finger over the touch pad.

• To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button.

Using the Keyboard 41

• To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.

• To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch-pad button twice.

Customizing the Touch Pad

You can use the Mouse Properties window to disable the touch pad and adjust settings.

pen the Control Panel, and then click Control Panel, see the Windows Help and Support Center. To access the Help and Support Center, click

In the

Mouse Properties

•Click the

Click OK to save the settings and close the window.

Device Select

Tou c h Pad

Start→ Help and Support.

window:

tab to disable the touch pad and track stick.

tab to adjust touch pad and track stick settings.

Mouse

. For information about the

42 Using the Keyboard

Using the Display

Adjusting Brightness

When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard.

NOTE: Brightness key combinations only affect the display on your portable

computer, not monitors or projectors that you attach to your portable computer or docking device. If your computer is connected to an external monitor and you try to change the brightness level, the Brightness Meter may appear, but the brightness level on the external device does not change.

You can press the following keys to adjust display brightness:

• Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).

• Press <Fn> and the down-arrow key to decrease brightness on the integrated display only (not on an external monitor).

Using a Projector

When you start the computer with an external device (such as an external monitor or projector) attached and turned on, the image may appear on either the computer display or the external device.

Press <Fn><F8> to switch the video image between the display only, the external device only, or the display and the external device simultaneously.

Using the Display 43

Making Images and Text Look Bigger or Sharper

NOTE: If you change the display resolution from the current settings, the image

may appear blurry or text may be hard to read if you change the resolution to one not supported by your computer and display. Before you change any of the display settings, make a note of the current settings so you can change back to the previous settings if you need to.

You can enhance the legibility of text and change the appearance of images on the screen by adjusting display resolution. As you increase resolution, items appear smaller on the screen. In contrast, lower resolution causes text and images to appear larger and can benefit people with vision impairments. To display a program at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be installed.

NOTE: Use only the Dell-installed video drivers, which are designed to offer the

best performance with your Dell-installed operating system.

If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

To set the display resolution and refresh rate for your display, perform the steps in the following section that corresponds to the operating system your computer is using.

Microsoft® Windows® XP

Click

Start→

Under

Control Panel icon

In the

Try different settings for

Settings→

Pick a category

Pick a task...

Display Properties

, click

, click the area you want to change, or under , click

Control Panel

Appearance and Themes

Display

window, click the

Color quality

Settings

and

Screen resolution

or pick a

tab.

NOTE: As the resolution increases, icons and text appear smaller on the screen.

Windows Vista™

Click the Windows Vista Start button , and click

Under

Appearance and Personalization

44 Using the Display

, click

Control Panel

Adjust screen resolution

In the

Display Settings

the left/right to decrease/increase the screen resolution.

Click

How do I get the best display?

If the video resolution setting is higher than that supported by the display, the computer enters pan mode. In pan mode, the entire video image cannot be displayed at one time, and the taskbar that usually appears at the bottom of the desktop may no longer be visible. To view the parts of the video image that are not visible, you can use the touch pad or track stick to “pan” (or move) the image up, down, left, and right.

NOTICE: You can damage an external monitor by using an unsupported refresh

rate. Before adjusting the refresh rate on an external monitor, see the user’s guide for the monitor.

window, under

for further instructions.

Resolution

, slide the slide bar to

Using Both a Monitor and Your Computer Display

You can attach an external monitor or projector to your computer and use it as an extension of your display (known as “dual independent display” or “extended desktop” mode). This mode allows you to use both screens independently and drag objects from one screen to the other, effectively doubling the amount of viewable work space.

To use extended desktop mode, perform the steps in the following section that corresponds to the operating system your computer is using.

Microsoft® Windows® XP

Connect the external monitor, TV, or projector to the computer.

Click

Start→

Under

Control Panel icon

In the

NOTE: If you choose a resolution or color palette that is higher than the display

supports, the settings adjust automatically to the closest supported values. For more information, see your operating system documentation.

Click the monitor 2 icon, click the box, and then click

Settings→

Pick a category

Pick a task...

Display Properties

, click

, click the area you want to change, or under

, click

Apply

Control Panel

Appearance and Themes

Display

window, click the

Settings

Extend my Windows desktop...

tab.

Using the Display 45

or pick a

check

Change

Apply

If prompted to restart the computer, click

without restarting

If prompted, click OK to resize your desktop.

If prompted, click

Click OK to close the

To disable dual independent display mode:

Click the

Click the monitor 2 icon, uncheck the

this monitor

If necessary, press <Fn><F8> to bring the screen image back to the computer display.

Screen Area

and click OK.

Yes

Settings

tab in the

option, and then click

to the appropriate sizes for both displays and click

Apply the new color setting

to keep the settings.

Display Properties

window.

Extend my Windows desktop onto

Apply

Windows Vista™

Click the Windows Vista Start button , and click

Under

Appearance and Personalization

In the

Display Settings

the desktop onto this monitor

Click OK to close the

To disable extended desktop mode:

In the

Display Settings

Click the monitor 2 icon, uncheck the

monitor

option, and then click

window, click the monitor 2 icon, click the

Display Settings

window, click the

check box, and then click

Apply

, click

window.

Extend the desktop onto this

Settings

Control Panel

Adjust screen resolution

Apply

tab.

Extend

Using a Monitor as Your Primary Display

To swap your primary and secondary display designations (for example, to use your external monitor as your primary display after docking), perform the steps in the following section that corresponds to the operating system your computer is using.

46 Using the Display

Microsoft® Windows® XP

Click the

Under

Control Panel icon

Click the

See the documentation that came with your video card for additional information.

Start

button and click

Pick a category

Pick a task...

Settings

, click the area you want to change, or under

, click

tab→

Control Panel

, click

Appearance and Themes

Display

Advanced→

Displays

tab.

Windows Vista™

Click the Windows Vista Start button , and click

Under

Appearance and Personalization

In the

Display Settings

my main monitor

Click OK to close the

window, click the monitor 2 icon, click the

check box, and then click

Display Settings

, click

window.

Apply

Control Panel

Adjust screen resolution

or pick a

This is

Using the Display 47

48 Using the Display

Using Multimedia

Playing CDs or DVDs

NOTICE: Do not press down on the CD/DVD tray when you open or close it. Keep

the tray closed when you are not using the drive.

NOTICE: Do not move the computer while playing CDs or DVDs.

Press the eject button on the front of the drive.

Pull out the tray.

Place the disc, label side up, in the center of the tray and snap the disc onto the spindle.

Using Multimedia 49

NOTE: If you use a module that shipped with another computer, you need to install

the drivers and software necessary to play DVDs or write data. For more information, see the Drivers and Utilities CD (the Drivers and Utilities CD is optional and may not be available for your computer or in certain countries).

Push the tray back into the drive.

To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer.

NOTE: Ensure that you follow all copyright laws when you create CDs.

A CD player includes the following basic buttons:

Play.

Move backward within the current track.

Pau se.

Move forward within the current track.

Stop.

Go to the previous track.

Eject.

Go to the next track.

A DVD player includes the following basic buttons:

50 Using Multimedia

Stop.

Restart the current chapter.

Play.

Fast forward.

Pau se.

Fast reverse.

Advance a single frame while in pause mode.

Go to the next title or chapter.

Continuously play the current title or chapter.

Go to the previous title or chapter.

Eject.

For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available).

Copying CDs and DVDs

NOTE: Ensure that you observe all copyright laws when creating CDs or DVDs.

This section applies only to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive.

NOTE: The types of CD or DVD drives offered by Dell may vary by country.

The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data. For help, open Roxio Creator Plus, and then click the question mark icon in the upper-right corner of the window.

How to Copy a CD or DVD

NOTE: CD-RW/DVD combo drives cannot write to DVD media. If you have a

CD-RW/DVD combo drive and you experience recording problems, check for available software patches on the Sonic support website at sonic.com.

The DVD-writable drives installed in Dell™ computers can write to and read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to and may not read DVD-RAM or DVD-R DL media.

NOTE: Most commercial DVDs have copyright protection and cannot be copied

using Roxio Creator Plus.

Open Roxio Creator Plus.

Under the

Copy

tab, click

Disc Copy

Using Multimedia 51

To copy the CD or DVD:

•

If you have one CD/DVD drive

then click

Disc Copy

. The computer reads your source CD or DVD

, ensure that the settings are correct, and

and copies the data to a temporary folder on your computer hard drive.

When prompted, insert a blank CD or DVD into the drive and click

•

If you have two CD/DVD drives

inserted your source CD or DVD, and then click

, select the drive into which you have

Disc Copy

. The computer copies the data from the source CD or DVD to the blank CD or DVD.

Once you have finished copying the source CD or DVD, the CD or DVD that you have created automatically ejects.

Using Blank CDs and DVDs

CD-RW drives can write to CD recording media only (including high-speed CD-RW media) while DVD-writable drives can write to both CD and DVD recording media.

Use blank CD-Rs to record music or permanently store data files. After the maximum storage capacity of a CD-R is reached, you cannot write to that CD-R again (see the Sonic documentation for more information). Use blank CD-RWs if you plan to erase, rewrite, or update information on the CD later.

Blank DVD+/-Rs can be used to permanently store large amounts of data. After you create a DVD+/-R disc, you may not be able to write to that disc again if the disc is finalized or closed during the final stage of the disc creation process. Use blank DVD+/-RWs if you plan to erase, rewrite, or update information on the disc later.

CD-Writable Drives

Media Type Read Write Rewritable

CD-R Yes Yes No

CD-RW Yes Yes Yes

52 Using Multimedia

DVD-Writable Drives

Media Type Read Write Rewritable

CD-R Yes Yes No

CD-RW Yes Yes Yes

DVD+R Yes Yes No

DVD-R Yes Yes No

DV D +RW Ye s Yes Ye s

DV D -R W Ye s Yes Ye s

DVD+R DL Yes Yes No

DVD-R DL Maybe No No

DVD-RAM Maybe No No

Helpful Tips

• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Roxio Creator Plus and open a Creator project.

• Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs may not play in many home or car stereos.

• You cannot create audio DVDs with Roxio Creator Plus.

• Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.

• Commercially available DVD players used in home theater systems may not support all available DVD formats. For a list of formats supported by your DVD player, see the documentation provided with your DVD player or contact the manufacturer.

• Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW drive needs 1–2 MB of blank space to finalize the recording.

• Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.

• See the Sonic website at

sonic.com

for additional information.

Using Multimedia 53

Adjusting the Volume

NOTE: When the speakers are muted, you do not hear the CD or DVD playing.

Select

Start→

Control

Click and drag the bar in the down to increase or decrease the volume.

For more information on volume control options, click Help in the Volume

Control window.

Programs→ Accessories→ Entertainment→ Vol um e

Volu me C o ntr ol

column and slide it up or

Adjusting the Picture

If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties.

Microsoft Windows XP

Click

Start→

Under

Under setting.

In the drop-down menu under click

Microsoft Windows Vista™ Operating System

Click the Windows Vista Start button , click click

Appearance and Personalization

Under

The

Display Properties

Control Panel→ Appearance and Themes

Pick a task...

Screen resolution

Personalization

, click

Change the screen resolution

, click and drag the bar to reduce the resolution

Color quality

, click

Adjust Screen Resolution

window appears.

, click

Medium (16 bit)

Control Panel

and

, and then

Under

Resolution:

In the drop-down menu under

Click OK.

54 Using Multimedia

click and drag the bar reduce the resolution setting.

Colors:

, click

Medium (16 bit)

Setting Up and Using Networks

Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet. You can set up a local area network (LAN) using a network or broadband modem cable or set up a wireless LAN (WLAN).

The Microsoft Windows systems provide wizards to help guide you through the process of networking computers. For more information about Networking, see the Windows Help and Support Center (see "Windows Help and Support" on page 16).

Connecting a Network or Broadband Modem Cable

Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it.

Connect the network cable to the network adapter connector on the back of your computer.

XP and Microsoft Windows Vista™ operating

NOTE: Insert the cable connector until it clicks into place, and then gently

pull the cable to ensure that it is securely attached.

Connect the other end of the network cable to a network connection device or a network wall connector.

NOTE: Do not use a network cable with a telephone wall connector.

Setting Up and Using Networks 55

Setting Up a Network in the Microsoft® Windows

Click

Setup Wizard

Complete the checklist.

Return to the Network Setup Wizard and follow the instructions in the wizard.

XP Operating System

Start→

NOTE: Selecting the connection method labeled This computer connects

directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2).

All Programs→ Accessories→ Communications→

→

Next→ Checklist for creating a network

Network

Setting Up a Network in the Microsoft Windows Vista™ Operating System

Click the Windows Vista Start button , and then click

Set up a connection or network

56 Setting Up and Using Networks

Connect To→

Select an option under

Click

, and then follow the instructions in the wizard.

Choose a connection option

Wireless Local Area Network (WLAN)

A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer. In a WLAN, a radio communications device called an access point or wireless router connects network computers and provides Internet, or network, access. The access point or wireless router and the wireless network card in the computer communicate by broadcasting data from their antennas over the air waves.

What You Need to Establish a WLAN Connection

Before you can set up a WLAN, you need:

• High-speed (broadband) Internet access (such as cable or DSL)

• A broadband modem that is connected and working

• A wireless router or access point

• A wireless network card for each computer that you want to connect to your WLAN

• A network cable with a network (RJ-45) connector

Checking Your Wireless Network Card

Depending on what you selected when you purchased your computer, the computer has a variety of configurations. To confirm that your computer has a wireless network card and to determine the type of card, use one of the following:

•The

• The order confirmation for your computer

Start Button and Connect To Option

In Microsoft Windows XP, click Start→ Connect To→ Show all connections.

Start

button and the

NOTE: If your computer is set to the Classic Start menu option, click Start→

Settings

→

Network Connections to view your network connections.

Connect To

Setting Up and Using Networks 57

option

In Microsoft Windows Vista, click → Connect To→ View network computers and devices.

If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card.

If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card:

Right-click

Click

The

Wireless Network Connection

Properties

Wireless Network Connection Properties

window appears. The

wireless network card’s name and model number are listed on the

General

The Order Confirmation for Your Computer

tab.

NOTE: If Wireless Network Connection does not appear, you may not have a

wireless network card.

The order confirmation that you received when you ordered your computer lists the hardware and software that shipped with your computer.

Setting Up a New WLAN Using a Wireless Router and a Broadband Modem

Contact your Internet service provider (ISP) to obtain specific information about the connection requirements for your broadband modem.

Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet connection (see "Connecting a Network or Broadband Modem Cable" on page 55).

Install any software required for your wireless router. Your wireless router may have been shipped with an installation CD. Installation CDs usually contain installation and troubleshooting information. Install the required software according to the instructions provided by the router manufacturer.

Shut down your computer and any other wireless-enabled computers in the vicinity through the

Disconnect your broadband modem power cable from the electrical outlet.

Disconnect the network cable from the computer and the modem.

Start

or menu.

58 Setting Up and Using Networks

Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router.

NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband

modem before you continue with the network setup.

Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem.

Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wireless router.

Ensure that no network or USB cables, other than the network cable connecting the modem and the wireless router, are connected to the broadband modem.

NOTE: Restart your wireless equipment in the order described below to prevent a

potential connection failure.

Tu r n o n

only

your broadband modem and wait for at least 2 minutes for

the broadband modem to stabilize. After 2 minutes, proceed to step 12.

Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize. After 2 minutes, proceed to the step 13.

Start your computer and wait until the boot process completes.

See the documentation that came with your wireless router to do the following in order to set up the wireless router:

• Establish communication between your computer and your wireless

router.

• Configure your wireless router to communicate with your broadband

router.

• Find out your wireless router’s broadcast name. The technical term for

the name of your router’s broadcast name is Service Set Identifier (SSID) or network name.

If necessary, configure your wireless network card to connect to the wireless network (see "Connecting to a WLAN" on page 59).

Connecting to a WLAN

NOTE: Before you connect to a WLAN, ensure that you have followed the

instructions in "Wireless Local Area Network (WLAN)" on page 57.

Setting Up and Using Networks 59

NOTE: The following networking instructions do not apply to internal cards with

Bluetooth

wireless technology or cellular products.

This section provides general procedures for connecting to a network using wireless technology. Specific network names and configuration details vary. See "Wireless Local Area Network (WLAN)" on page 57 for more information about how to prepare for connecting your computer to a WLAN.

Your wireless network card requires specific software and drivers for connecting to a network. The software is already installed.

NOTE: If the software is removed or corrupted, follow the instructions in the user

documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 57.

Determining the Wireless Network Device Manager

Depending on the software installed on your computer, different wireless configuration utilities may manage your network devices:

• Your wireless network card’s client utility

• The Windows XP or Windows Vista operating system

To determine which wireless configuration utility is managing your wireless network card in Windows XP:

Click

Start→

Right-click the

Available Wireless Networks

Settings→

Control Panel→

Wireless Network Connection

Network Connections

icon, and then click

View

If the Choose a wireless network window states Windows cannot configure this connection, the wireless network card’s client utility is managing the

wireless network card.

If the Choose a wireless network window states Click an item in the list below to connect to a wireless network in range or to get more information, the Windows XP operating system is managing the wireless network card.

To determine which wireless configuration utility is managing your wireless network card in Windows Vista:

Click

Double-click a profile to open the wireless network properties screen.

→

Connect To→ Manage wireless networks.

60 Setting Up and Using Networks

For specific information about the wireless configuration utility installed on your computer, see your wireless network documentation in the Windows Help and Support Center (see "Windows Help and Support" on page 16).

Completing the Connection to the WLAN

When you turn on your computer and a network (for which your computer is not configured) is detected in the area, a pop-up appears near the network icon in the notification area (in the lower-right corner of the Windows desktop).

Follow the instructions provided in any utility prompts that appear on your screen.

Once you have configured your computer for the wireless network that you selected, another pop-up notifies you that your computer is connected to that network.

Thereafter, whenever you log on to your computer within the range of the wireless network that you selected, the same pop-up notifies you of the wireless network connection.

NOTE: If you select a secure network, you must enter a WEP or WPA key when

prompted. Network security settings are unique to your network. Dell cannot provide this information.

NOTE: Your computer can take up to 1 minute to connect to the network.

Microsoft

Windows Firewall provides basic protection from unauthorized access to your computer while it is connected to the Internet. Windows Firewall is automatically enabled when you run the Network Setup Wizard.

When Windows Firewall is enabled for a network connection, the firewall icon appears with a red background in the Network Connections section of the Control Panel.

NOTE: Enabling Windows Firewall does not reduce the need for virus-checking

software.

For more information, click

Firewall

, or see "Windows Help and Support" on page 16."

Windows

Firewall

Start→ Control Panel→ Security→ Windows

Setting Up and Using Networks 61

62 Setting Up and Using Networks

Using Cards

ExpressCards

ExpressCards provide additional memory, wired and wireless communications, multimedia and security features. ExpressCards support two form factors:

• ExpressCard/54 (54 mm wide in an L-shape with a 34 mm connector)

The 54 mm card only fits into a 54 mm card slot.

See "Specifications" on page 131 for information on supported ExpressCards.

NOTE: An ExpressCard is not a bootable device.

1 ExpressCard/54

Using Cards 63

ExpressCard Blanks

Your computer shipped with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot; blanks from other computers may not fit your computer.

Remove the blank before installing an ExpressCard. To remove the blank, (see "Removing an ExpressCard or Blank" on page 65).

Installing an ExpressCard

You can install an ExpressCard while the computer is running. The computer automatically detects the card.

ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide

To install an ExpressCard:

Hold the card with the top side of the card facing up.

Slide the card into the slot until the card is completely seated in its connector.

If you encounter too much resistance, do not force the card. Check the card orientation and try again.

64 Using Cards

1 2

1 slot 2 ExpressCard

The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the ExpressCard.

Removing an ExpressCard or Blank

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide

Press the release latch and remove the card or blank. For some release latches, you must press the latch twice: once to pop the latch out, and then a second time to pop the card out.

Save a blank to use when no ExpressCard is installed in a slot. Blanks protect unused slots from dust and other particles.

Using Cards 65

1 2

1 slot 2 ExpressCard

66 Using Cards

Securing Your Computer

Security Cable Lock

NOTE: Your computer does not ship with a security cable lock.

A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.

NOTICE: Before you buy an antitheft device, ensure that it will work with the

security cable slot on your computer.

Passwords

About Passwords

NOTE: Passwords are disabled when you receive your computer.

Securing Your Computer 67

A primary (or system) password and an administrator password prevent unauthorized access to your computer in different ways. The following table identifies types and features of passwords available on your computer.

Type of Password Features

Primary (or system)

Administrator

NOTE: Some hard drives do not support hard drive passwords.

NOTICE: Passwords provide a high level of security for data in your computer or

hard drive. However, they are not foolproof. If you require more security, obtain and use additional forms of protection, such as smart cards, data encryption programs, or PC Cards with encryption features.

• Protects the computer from unauthorized access

• Gives system administrators or service technicians access to computers for repair or reconfiguration

• Allows you to restrict access to system setup in the same way a primary password restricts access to the computer

• Can be used instead of the primary password

When using passwords, observe the following guidelines:

• Choose passwords that you can remember, but not ones that are easy to guess. For example, do not use the names of family members or pets for passwords.

• It is recommended that you do not write down passwords. If you do write it down, however, ensure that the password is stored in a secure place.

• Do not share passwords with other people.

• Ensure that people are not watching you when you type your password(s).

If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 129). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.

Using a Primary (or System) Password

The primary password allows you to protect the computer from unauthorized access.

When you first start your computer, you must assign a primary password at the prompt.

68 Securing Your Computer

If you do not enter a password within two minutes, the computer returns to its previous operating state.

NOTICE: If you disable the administrator password, the primary password is also

disabled.

To add or change passwords, access User Accounts from the Control Panel.

If you have assigned an administrator password, you can use it instead of the primary password. The computer does not specifically prompt you for the administrator password.

Using an Administrator Password

The administrator password is designed to give system administrators or service technicians access to computers for repair or reconfiguration. The administrators or technicians can assign identical administrator passwords to groups of computers, allowing you to assign a unique primary password.

To set or change administrator passwords, access User Accounts from the Control Panel.

When you set an administrator password, the Configure Setup option becomes available in system setup. The Configure Setup option allows you to restrict access to system setup in the same way that a primary password restricts access to the computer.

The administrator password can be used instead of the primary password. Whenever you are prompted to enter the primary password, you can enter the administrator password.

NOTICE: If you disable the administrator password, the primary password is also

disabled.

NOTE: The administrator password provides access to the computer, but it does

not provide access to the hard drive when a hard drive password is assigned.

If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an administrator password assigned but forget them both, contact your system administrator or contact Dell (see "Contacting Dell" on page 129).

Securing Your Computer 69

Computer Tracking Software

Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature.

NOTE: Computer tracking software may not be available in certain countries.

NOTE: If you have computer tracking software and your computer is lost or stolen,

you must contact the company that provides the tracking service to report the missing computer.

Fingerprint Reader (Optional)

If your computer has the optional fingerprint reader, you can use the Fingerprint Reader Suite to add biometric security to your computer. The Fingerprint Reader Suite gives you the ability to enhance your security in the following ways:

• Associate digitized images of your fingerprints with your user name, password, and generated security keys in your own secure passport

• Use the fingerprint reader to manage OS-level authentication

• Register applications and web pages in a password bank so that you can use the fingerprint reader to enter your password

• Launch a favorite application by swiping your finger over the fingerprint reader

• Store confidential information in an encrypted folder

If Your Computer Is Lost or Stolen

• Call a law enforcement agency to report the lost or stolen computer. Include the Service Tag in your description of the computer. Ask that a case number be assigned and write down the number, along with the name, address, and phone number of the law enforcement agency. If possible, obtain the name of the investigating officer.

NOTE: If you know where the computer was lost or stolen, call a law enforcement

agency in that area. If you do not know, call a law enforcement agency where you live.

70 Securing Your Computer

• If the computer belongs to a company, notify the security office of the company.

• Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case number, and the name, address, and phone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer.

The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.

Securing Your Computer 71

72 Securing Your Computer

Troubleshooting Tools

Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

Your computer has three keyboard status lights located above the keyboard (see "Front View" on page 19). During normal operation, the keyboard status lights display the current status (on or off) of the Num Lock, Caps Lock, and Scroll Lock features. If the computer starts without error, the lights flash, and then turn off. If the computer malfunctions, however, you can use the status of the lights to help identify the problem.

NOTE: After the computer completes POST, the Num Lock light may remain on,

depending on your BIOS settings (see "Commonly Used Options" on page 102).

Diagnostic Light Codes During POST

To troubleshoot a problem with your computer, read the sequence of the keyboard status lights in order from left to right (Num Lock, Caps Lock, and then Scroll Lock). If the computer malfunctions the individual lights display a status of either On , Off , or Flashing .

Product Information Guide

Light Pattern Problem Description Suggested Resolution

The microcontroller is handing control of the system to the Pentium controller. If no processor is installed, or there is no FWH/ROM, this code persists.

• Reseat the processor (see your

Manual

• If the problem persists, contact Dell "Contacting Dell" on page 129

(see

Troubleshooting Tools 73

Service

Light Pattern Problem Description Suggested Resolution

Memory subsystem configuration activity is in progress or a memory failure was detected.

The system is in flash recovery mode.

• If available, install working memory of the same type into your computer (see your

Service Manual

• If the problem persists, contact Dell

"Contacting Dell" on page 129

(see

Contact Dell (see "Contacting Dell" on page 129).

No LCD panel detected or LCD selftest failure occurred.

EEPROM SPD data indicates all SODIMMS are unusable.

• Reseat the LCD cable (see your

Service Manual

• If the problem persists, contact Dell

"Contacting Dell" on page 129

(see

• If available, install working memory of the same type into your computer (see

Service Manual

your

• If the problem persists, contact Dell

"Contacting Dell" on page 129

(see

System Messages

NOTE: If the message you received is not listed in the table, see the documentation

for either the operating system or the program that was running when the message appeared.

CMOS F

Press <F1> to load defaults.

DECREASING AVAILABLE MEMORY — See "Lockups and Software Problems" on

page 88.

ERROR 8602 – AUXILLIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD

ARE SECURELY ATTACHED TO CORRECT CONNECTORS.

page 129

GATE A20 FAILURE — See "Lockups and Software Problems" on page 88.

AILURE — Possible system board failure or the RTC battery is low.

LASH PART WRITE PROTECTED ERROR — Contact Dell (see "Contacting Dell" on

74 Troubleshooting Tools

INVALID CONFIGURATION INFORMATION - PLEASE RUN SETUP PROGRAM — Enter

System Setup (see "Viewing the System Setup Screens" on page 102) and change System Setup options (see "Commonly Used Options" on page 102) to correct the configuration error.

KEYBOARD FAILURE — Keyboard failure or keyboard cable loose (see "Lockups

and Software Problems" on page 88).

MEMORY ADDRESS LINE FAILURE AT (ADDRESS), READ VALUE EXPECTING

VALUE)—See "Lockups and Software Problems" on page 88.

(

MEMORY DOUBLE WORD LOGIC FAILURE AT (ADDRESS), READ VALUE EXPECTING

VALUE)—See "Lockups and Software Problems" on page 88.

(

MEMORY ODD/ EVEN LOGIC FAILURE AT (ADDRESS) READ VALUE EXPECTING

VALUE)—See "Lockups and Software Problems" on page 88.

(

MEMORY WRITE/ READ FAILURE AT (ADDRESS), READ VALUE EXPECTING

VALUE)—See "Lockups and Software Problems" on page 88.

(

MEMORY SIZE IN CMOS INVALID — See "Lockups and Software Problems" on

page 88

NO BOOT DEVICE AVAILABLE – STRIKE F1 TO RETRY BOOT, F2 FOR SETUP UTILITY.

PRESS F5 TO RUN ONBOARD DIAGNOSTICS —The system cannot detect a

bootable device or partition.

• If the floppy drive is your boot device, ensure that the drive is installed properly and that a bootable floppy disk is in the drive.

• If the hard drive is your boot device, ensure that the drive is installed properly and partitioned as a boot device.

• Enter System Setup and ensure that the boot sequence information is correct (see "Viewing the System Setup Screens" on page 102).

NO BOOT SECTOR ON HARD- DISK DRIVE — Enter System Setup and ensure that

the configuration information for the hard drive is correct (see "Viewing the System Setup Screens" on page 102)

NO TIMER TICK INTERRUPT — Run the Dell Diagnostics (see "Dell

Diagnostics" on page 79).

NON-SYSTEM DISK OR DISK ERROR — Replace the floppy disk with one that has

a bootable operating system or remove the floppy disk and restart the computer.

NOT A BOOT DISKETTE — Insert a bootable floppy disk and restart your

computer.

Troubleshooting Tools 75

POWER WARNING MESSAGES HAVE BEEN DISABLED. RUN THE SETUP UTILITY TO

ENABLE THESE MESSAGES.— See "System Setup Program" on page 101.

READ FAILURE ON INTERNAL HARD DRIVE — See your Service Manual for more

information.

THE AC POWER ADAPTER WATTAGE AND TYPE CANNOT BE DETERMINED. THE

BATTERY MAY NOT CHARGE. THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. PLEASE CONNECT A DELL AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE (SEE THE SPECIFICATIONS FOR YOUR AC ADAPTER AT "AC ADAPTER" ON PAGE 134). STRIKE THE F3 KEY (BEFORE THE F1 OR

KEY) IF YOU DO NOT WANT TO SEE POWER WARNING MESSAGES AGAIN. STRIKE

THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY.— Connect the

correct AC adapter to the computer or docking station.

THE COMPUTER IS DOCKED AND ONLY BATTERY POWER IS DETECTED. THIS CAN

HAPPEN IF THE POWER ADAPTER IS MISSING, THE POWER CORD IS UNPLUGGED, OR THE COMPUTER IS NOT PROPERLY CONNECTED TO THE DOCKING STATION. YOU SHOULD UNDOCK, REDOCK, ATTACH THE POWER ADAPTER, OR PLUG IN THE POWER CORD. STRIKE THE F1 KEY TO SHUTDOWN.

HE AMOUNT OF SYSTEM MEMORY HAS CHANGED. IF YOU DID NOT CHANGE YOUR

MEMORY... TO RESOLVE THIS ISSUE, TRY TO RESEAT THE MEMORY. STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. PRESS F5 TO RUN ONBOARD DIAGNOSTICS.—

• Reseat the memory (see “Memory” in your

Service Manual

• If memory was not removed or installed, memory module or system board failure may have occurred. Contact Dell for assistance (see "Contacting Dell" on page 129).

UNSUPPORTED MEMORY. STRIKE THE F1 KEY TO SHUTDOWN.—Ensure that the

memory you are using is supported by your computer (see your Service Manual).

WARNING: A XXX-W AC ADAPTER HAS BEEN DETECTED, WHICH IS LESS THAN

THE RECOMMENDED 65/90-W AC ADAPTER ORIGINALLY SHIPPED. THIS WILL INCREASE THE TIME TO CHARGE THE BATTERY. THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. PLEASE CONNECT A DELL 65/90-

ADAPTER OR GREATER FOR BEST PERFORMANCE. STRIKE THE F3 KEY (BEFORE

W AC

THE F1 OR F2 KEY) IF YOU DO NOT WANT TO SEE POWER WARNING MESSAGES AGAIN. STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY.—Connect the correct AC adapter to the computer or docking

station.

76 Troubleshooting Tools

WARNING: THE PRIMARY BATTERY CANNOT BE IDENTIFIED. THIS SYSTEM WILL BE

UNABLE TO CHARGE BATTERIES UNTIL THIS BATTERY IS REMOVED.— Fo r

computers with two batteries installed, the primary battery may be installed incorrectly, or the battery or system board may be defective.

WARNING: THE SECOND BATTERY CANNOT BE IDENTIFIED. THIS SYSTEM WILL BE

UNABLE TO CHARGE BATTERIES UNTIL THIS BATTERY IS REMOVED.— Fo r

computers with two batteries installed, the secondary battery may be installed incorrectly, or the battery or system board may be defective.

WARNING: THE BATTERIES CANNOT BE IDENTIFIED. THIS SYSTEM WILL BE

UNABLE TO CHARGE BATTERIES UNTIL THIS BATTERY IS REMOVED.— Fo r

computers with two batteries installed, one or more of the batteries may be installed incorrectly, or the batteries or system board may be defective.

WARNING: THE BATTERY CANNOT BE IDENTIFIED. THIS SYSTEM WILL BE UNABLE

TO CHARGE THIS BATTERY.—The battery may be installed incorrectly, or the

battery or system board may be defective.

WARNING: THE BATTERY ATTACHED CANNOT POWER THE SYSTEM. THE SYSTEM

WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. PRESS F1 TO SHUTDOWN THE SYSTEM.

WARNING! B

ARNING MESSAGES HAVE BEEN DISABLED. RUN THE SETUP UTILITY TO ENABLE

THESE MESSAGES.—See "System Setup Program" on page 101.

ATTERY IS CRITICALLY LOW. HIT F1 TO CONTINUE.

WARNING: DELL’S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1]

ON THE [PRIMARY/SECONDARY] EIDE CONTROLLER IS OPERATING OUTSIDE OF NORMAL SPECIFICATIONS. IT IS ADVISABLE TO IMMEDIATELY BACK UP YOUR DATA AND REPLACE YOUR HARD DRIVE BY CALLING YOUR SUPPORT DESK OR DELL.—Contact Dell for assistance (see "Contacting Dell" on page 129).

YOUR POWER ADAPTER DOES NOT SUPPLY ENOUGH POWER TO RUN THE ATTACHED

DOCKING STATION. EITHER UNDOCK OR INSERT AN APPROPRIATE ADAPTER. STRIKE THE F1 KEY TO SHUTDOWN.— Connect the correct AC adapter.

YOUR SYSTEM IS DOCKED, BUT THE AC ADAPTER TYPE CANNOT BE DETERMINED.

EITHER UNDOCK OR INSERT AN APPROPRIATE ADAPTER. STRIKE THE F1 KEY TO SHUTDOWN.—The AC adapter may be installed incorrectly, or the AC

adapter or docking station may be defective.

Troubleshooting Tools 77

YOUR SYSTEM AUTOMATICALLY POWER OFF BECAUSE IT BECAME WARMER THAN

EXPECTED. THIS MAY HAVE BEEN CAUSED BY: OPERATING OR STORING THE SYSTEM IN AN ENVIRONMENT WHERE THE AMBIENT TEMPERATURE IS TOO HIGH, OR OBSTRUCTING THE AIR FLOW FROM THE SYSTEM FAN VENTS. IF THE PROBLEM RECURS, PLEASE CALL DELL SUPPORT WITH ERROR CODE #M1004. — Contact

Dell for assistance (see "Contacting Dell" on page 129).

***PROCESSOR SSDT DATA NOT FOUND*** OPERATING SYSTEM POWER

MANAGEMENT FOR MULTI CORE PROCESSORS WILL BE DISABLED.—

CIRCUIT TRIPPED*** THE UL TRIP COUNT IS SHOWN BELOW THE F3-KEY

***UL

MESSAGE. STRIKE THE F3 KEY TO CLEAR THE UL COUNTER, ANY OTHER KEY TO CONTINUE.—Run the Dell Diagnostics (see "Dell Diagnostics" on page 79).

***PROCESSOR MICROCODE UPDATE FAILURE*** THE REVISION OF PROCESSOR IN

THE SYSTEM IS NOT SUPPORTED.— Ensure that the processor you are using is

supported by your computer (see "Specifications" on page 131).

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

Windows XP:

Click

Start→

Ty p e

hardware troubleshooter

<Enter> to start the search.

In the

In the the problem and click

Windows Vista:

Click the Windows Vista start button , and click

Ty p e

hardware troubleshooter

<Enter> to start the search.

In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Help and Support

Fix a Problem

section, click

Hardware Troubleshooter

to follow the remaining troubleshooting steps.

in the search field and press

Hardware Troubleshooter

list, select the option that best describes

Help and Support.

in the search field and press

78 Troubleshooting Tools

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions located in the

Product Information Guide

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Troubleshooting" on page 85, and then run the Dell Diagnostics before contacting Dell for assistance.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer.

NOTE: The Drivers and Utilities media is optional and may not ship with your

computer.

NOTE: The Dell Diagnostics only operate on Dell computers.

Starting the Dell Diagnostics From Your Hard Drive

Before running the Dell Diagnostics, enter System Setup (see "Viewing the System Setup Screens" on page 102) to review your computer’s configuration information, and ensure that the device you want to test is displayed in System Setup and is active.

The Dell Diagnostics is located on a separate diagnostic utility partition on your hard drive.

NOTE: If the computer is connected to a docking device (docked), undock it. See

the documentation that came with your docking device for instructions.

NOTE: If your computer does not display a screen image contact Dell (see

"Contacting Dell" on page 129).

Ensure that the computer is connected to an electrical outlet that is known to be working properly.

Press and hold the <Fn> key or the mute button then turn on your computer.

NOTE: Alternatively, you can select Diagnostics from the one-time boot menu

at startup to boot to the diagnostic utility partition and run the Dell Diagnostics (see "Changing the Boot Sequence" on page 102).

Troubleshooting Tools 79

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, etc.

• During the assessment, answer any questions that appear.

• If failures are detected during the PSA, write down the error code(s) and see

"Contacting Dell" on page 129

• If the PSA completes successfully, the following message appears: “

Booting Dell Diagnostic Utility Partition.

Press any key to continue

NOTE: If you see a message stating that no diagnostics utility partition has

been found, run the Dell Diagnostics from your Drivers and Utilities media (see "Starting the Dell Diagnostics From the Drivers and Utilities Media" on page 81).

Press any key to start the Dell Diagnostics from the diagnostics utility

.”

partition on your hard drive.

Press <Tab> to select

NOTE: It is recommended that you select Test System to run a complete test

on your computer. Selecting Test Memory initiates the extended memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to the previous menu.

At the Dell Diagnostics Main Menu, left-click with the touch pad/mouse,

Test System

and then press <Enter>.

or press <Tab> and then <Enter>, to select the test you want to run (see "Dell Diagnostics Main Menu" on page 82).

NOTE: Write down any error codes and problem descriptions exactly as they

appear and follow the instructions on the screen.

After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.

Close the Main Menu window to exit the Dell Diagnostics and restart the computer.

80 Troubleshooting Tools

Starting the Dell Diagnostics From the Drivers and Utilities Media

Insert the

Restart your computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.

When the boot device list appears, use the up- or down- arrow keys to highlight

Press any key to confirm that you want to start from the CD/DVD.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.

Drivers and Utilities media into the optical drive

NOTE: Keyboard failure may result when a key is held down for extended

periods of time. To avoid possible keyboard failure, press and release <F12> in even intervals to open the Boot Device Menu.

CD/DVD/CD-RW Drive

NOTE: Using the one-time boot menu changes the boot sequence for the

current boot only. Upon restart, the computer boots according to the boot sequence specified in System Setup.

then press <Enter>.

Ty p e 1 to

At the

Resource CD (graphical user interface)

Press <Tab> to select

Run the 32 Bit Dell Diagnostics

Dell Diagnostics Menu

, type 1 to select

Dell 32-bit Diagnostics for

Tes t Sy ste m

NOTE: It is recommended that you select Test System to run a complete test

and then press <Enter>.

Troubleshooting Tools 81

At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see "Dell Diagnostics Main Menu" on page 82).

NOTE: Write down any error codes and problem descriptions exactly as they

appear and follow the instructions on the screen.

After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.

Close the Main Menu window to exit the Dell Diagnostics and restart the computer.

Remove the

Drivers and Utilities

media from the optical drive.

Dell Diagnostics Main Menu

After the Dell Diagnostics loads the following menu appears:

Option Function

Test Memory Run the stand-alone memory test Test System Run system diagnostics Exit Exit the diagnostics

Press <Tab> to select the test you want to run and then press <Enter>.

NOTE: It is recommended that you select Test System to run a complete test on

your computer. Selecting Test Memory initiates the extended memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to this menu.

After Test System is selected, the following menu appears:

Option Function

Express Test Performs a quick test of devices in the

system. This typically can take 10 to 20 minutes.

NOTE: The Express Test requires no interaction on your

part. Run Express Test first to increase the possibility of tracing a problem quickly.

82 Troubleshooting Tools

Option Function

Extended Test Performs a thorough check of devices in

the system. This typically can take an hour or more.

NOTE: The Extended Test periodically requires your input

to answer specific questions.

Custom Test Use to test a specific device or

customize the tests to be run.

Symptom Tree This option allows you to select tests

based on a symptom of the problem you are having. This option lists the most common symptoms.

NOTE: It is recommended that you select Extended Test to perform a more

thorough check of devices in the computer.

For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see “Contacting Dell” on page 112).

NOTE: When contacting Dell support, have your Service Tag ready. The Service

Tag for your computer is located at the top of each test screen.

The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:

Tab Function

Results

Displays the results of the test and any error conditions encountered.

Errors Displays error conditions encountered,

error codes, and the problem description.

Help Describes the test and any requirements

for running the test.

Troubleshooting Tools 83

Tab Function

Configuration Displays the hardware configuration for

the selected device. The Dell Diagnostics obtains

configuration information for all devices from System Setup, memory, and various internal tests, and displays the information in the device list in the left pane of the screen.

NOTE: The device list may not display the names of all

components installed on your computer or all devices attached to your computer.

Parameters Allows you to customize the test, if

applicable, by changing the test settings.

84 Troubleshooting Tools

Troubleshooting

Follow these tips when troubleshooting your computer:

• If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

• If a peripheral device does not work, ensure that the device is properly connected.

• If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).

• If an error message occurs in a program, see the program’s documentation.

NOTE: The procedures in this document were written for the Windows default

view, so they may not apply if you set your Dell™ computer to the Windows Classic view.

Battery Problems

CAUTION: There is a danger of a new battery exploding if it is incorrectly

installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide

E-Mail, Modem, and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

NOTE: Connect the modem to an analog telephone jack only. The modem does not

operate while it is connected to a digital telephone network.

NOTE: Do not plug a telephone cable into the network adapter connector (see

"Back View" on page 25).

Product Information Guide

Troubleshooting 85

CHECK THE MICROSOFT OUTLOOK® EXPRESS SECURITY SETTINGS — If you cannot open your e-mail attachments:

In Outlook Express, click

Click

Do not allow attachments

CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE

Tools→

Options→

Security

to remove the checkmark, as needed.

• Verify that the telephone line is connected to the jack on the modem (the jack has either a green label or a connector-shaped icon next to it).

• Ensure that you hear a click when you insert the telephone line connector into the modem.

• Disconnect the telephone line from the modem and connect it to a telephone, then listen for a dial tone.

• If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, bypass them and use the telephone to connect the modem directly to the telephone wall jack. If you are using a line that is 3 meters (10 feet) or more in length, try a shorter one.

RUN THE MODEM DIAGNOSTIC TOOL

Windows XP:

Click

Start→

Follow the instructions on the screen to identify and resolve modem

All Programs→

Modem Helper

problems. Modem Helper is not available on certain computers.

Windows Vista:

Click

Start

→ All Programs→ Modem Diagnostic Tool

Follow the instructions on the screen to identify and resolve modem

problems. Modem diagnostics are not available on all computers.

VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS

Windows XP:

Click

Start→

Modem Options

Control Panel→

→

Modems

Printers and Other Hardware→ Phone and

86 Troubleshooting

Click the COM port for your modem→ Properties→ Diagnostics→

Modem

to verify that the modem is communicating with Windows.

Query

If all commands receive responses, the modem is operating properly.

Windows Vista:

Click

Start

→

Modem Options

Click the COM port for your modem→

Query Modem

Control Panel→

→

Modems

Hardware and Sound→

Phone and

Properties → Diagnostics→

to verify that the modem is communicating with

Windows.

If all commands receive responses, the modem is operating properly.

ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have

subscribed to an Internet provider. With the Outlook Express e-mail program open, click File. If Work Offlin e has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ < > | — Do not use these characters in filenames.

A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to

open is missing an essential file. To remove and then reinstall the program:

Windows XP:

Click

Start→

Features

Select the program you want to remove.

Click

Uninstall

See the program documentation for installation instructions.

Control Panel→ Add or Remove Programs→ Programs and

Product Information Guide

Troubleshooting 87

Windows Vista:

Click

Start

→

Select the program you want to remove.

Click

Uninstall

See the program documentation for installation instructions.

drive letter

:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — The drive

Control Panel→ Programs→ Programs and Features

cannot read the disk. Insert a disk into the drive and try again.

INSERT BOOTABLE MEDIA — Insert a bootable floppy disk, CD, or DVD.

NON-SYSTEM DISK ERROR — Remove the floppy disk from the floppy drive and

restart your computer.

OT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY

AGAIN — Close all windows and open the program that you want to use. In

some cases, you may have to restart your computer to restore computer resources. If so, run the program that you want to use first.

OPERATING SYSTEM NOT FOUND — Contact Dell (see "Contacting Dell" on

page 129).

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

The computer stops responding

Product Information Guide

NOTICE: You may lose data if you are unable to perform an operating system

shutdown.

URN THE COMPUTER OFF — If you are unable to get a response by pressing a

key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

A program stops responding

END THE PROGRAM

Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.

Click the

Applications

tab.

88 Troubleshooting

Click to select the program that is no longer responding.

Click

End Task

A program crashes repeatedly

NOTE: Most software includes installation instructions in its documentation or on a

floppy disk, CD, or DVD.

HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then

reinstall the program.

A program is designed for an earlier Windows operating system

RUN THE PROGRAM COMPATIBILITY WIZARD

Windows XP:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.

Click

Start→

Wizard

Follow the instructions on the screen.

All Programs→ Accessories→ Program Compatibility

→

Windows Vista:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.

Click

Start

→

Control Panel→ Programs→ Use an older program

with this version of Windows.

In the welcome screen, click

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a

key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

Troubleshooting 89

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE

• Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

• See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual).

• Reseat the memory modules (see your Service Manual) to ensure that your computer is successfully communicating with the memory.

• Run the Dell Diagnostics (see "Dell Diagnostics" on page 79).

IF YOU EXPERIENCE OTHER MEMORY PROBLEMS

• Reseat the memory modules (see “Memory” in your Service Manual) to ensure that your computer is successfully communicating with the memory.

Product Information Guide

90 Troubleshooting

• Ensure that you are following the memory installation guidelines (see “Installing Memory” in your Service Manual).

• Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see your Service Manual.

• Run the Dell Diagnostics (see "Dell Diagnostics" on page 79).

Network Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is

Product Information Guide

firmly inserted into the network connector on the back of the computer and the network jack.

CHECK THE NETWORK LIGHTS — If the link integrity light is off (see "Network

Connector (RJ-45)" on page 27), no network communication is occurring. Replace the network cable.

RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN

CHECK YOUR NETWORK SETTINGS — Contact your network administrator or

the person who set up your network to verify that your network settings are correct and that the network is functioning.

RUN THE HARDWARE TROUBLESHOOTER — See "Hardware and Software

Problems" on page 110.

Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

F THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING — See

"Diagnostic Lights" on page 73.

IF THE POWER LIGHT IS BLINKING GREEN — The computer is in standby mode.

Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.

IF THE POWER LIGHT IS OFF — The computer is either turned off or is not

receiving power.

• Reseat the power cable in the power connector on the back of the computer and the electrical outlet.

Product Information Guide

Troubleshooting 91

• Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.

• Ensure that any power strips being used are plugged into an electrical outlet and are turned on.

• Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

IF THE POWER LIGHT IS BLINKING AMBER — The computer is receiving

electrical power, but an internal power problem may exist.

• Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).

IF THE POWER LIGHT IS STEADY AMBER — A device may be malfunctioning or

incorrectly installed.

• Remove and then reinstall all memory modules (see your Service Manual).

• Remove and then reinstall any expansion cards (see "Removing an ExpressCard or Blank" on page 65).

ELIMINATE INTERFERENCE — Some possible causes of interference are:

• Power, keyboard, and mouse extension cables

• Too many devices connected to the same power strip

• Multiple power strips connected to the same electrical outlet

Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

NOTE: If you need technical assistance for your printer, contact the printer’s

manufacturer.

HECK THE PRINTER DOCUMENTATION — See the printer documentation for

Product Information Guide

setup and troubleshooting information.

ENSURE THAT THE PRINTER IS TURNED ON

CHECK THE PRINTER CABLE CONNECTIONS

• See the printer documentation for cable connection information.

• Ensure that the printer cables are securely connected to the printer and the computer.

92 Troubleshooting

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS

Windows XP:

Click

Start→

installed printers or fax printers

If the printer is listed, right-click the printer icon.

Click

Properties→

following port(s):

that the

Control Panel→

Printers and Other Hardware→

Ports

. For a parallel printer, ensure that the

setting is

LPT1 (Printer Port)

Print to the following port(s):

setting is

View

Print to the

. For a USB printer, ensure

USB

Windows Vista:

Click

Start

→ Control Panel→ Hardware and Sound→ Printer

If the printer is listed, right-click the printer icon.

Click

Properties and click Ports

Adjust the settings, as needed.

REINSTALL THE PRINTER DRIVER —SEE THE PRINTER DOCUMENTATION FOR

INFORMATION ON REINSTALLING THE PRINTER DRIVER.

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

NOTE: If you need technical assistance for your scanner, contact the scanner’s

manufacturer.

HECK THE SCANNER DOCUMENTATION — See the scanner documentation for

Product Information Guide

setup and troubleshooting information.

UNLOCK THE SCANNER — Ensure that your scanner is unlocked (if the scanner

has a locking tab or button).

RESTART THE COMPUTER AND TRY THE SCANNER AGAIN

CHECK THE CABLE CONNECTIONS

• See the scanner documentation for information on cable connections.

• Ensure that the scanner cables are securely connected to the scanner and the computer.

Troubleshooting 93

VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS

Windows XP:

Click

Start→

and Cameras

If your scanner is listed, Windows recognizes the scanner.

Control Panel→

Printers and Other Hardware→

Scanners

Windows Vista:

Click

Start

→ Control Panel→ Hardware and Sound→ Scanners and

Cameras

If the scanner is listed, Windows recognizes the scanner.

REINSTALL THE SCANNER DRIVER — See the scanner documentation for

instructions.

Sound and Speaker Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

No sound from speakers

NOTE: The volume control in MP3 and other media players may override the

Windows volume setting. Always check to ensure that the volume on the media player(s) has not been turned down or off.

HECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers are

connected as shown on the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers are connected to the card.

ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the

setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker

icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from

the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

Product Information Guide

94 Troubleshooting

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights,

or halogen lamps to check for interference.

RUN THE SPEAKER DIAGNOSTICS

REINSTALL THE SOUND DRIVER — See "Drivers" on page 105.

RUN THE HARDWARE TROUBLESHOOTER — See "Hardware and Software

Problems" on page 110.

No sound from headphones

CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone

cable is securely inserted into the headphone connector (see "Right Side View" on page 24).

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker

icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

Touch Pad or Mouse Problems

CHECK THE TOUCH PAD SETTINGS —

Click

Start→

Try adjusting the settings.

CHECK THE MOUSE CABLE — Shut down the computer. Disconnect the mouse

cable, check it for damage, and firmly reconnect the cable.

If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.

TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD

Shut down the computer.

Disconnect the mouse.

Turn on the computer.

At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

Control Panel→

Printers and Other Hardware→

Mouse

Troubleshooting 95

CHECK THE SYSTEM SETUP PROGRAM SETTINGS — Verify that the system setup

program lists the correct device for the pointing device option. (The computer automatically recognizes a USB mouse without making any setting adjustments.) For more information on using the system setup program, see "System Setup Program" on page 101.

TEST THE MOUSE CONTROLLER — To test the mouse controller (which affects

pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell Diagnostics" on page 79).

REINSTALL THE TOUCH PAD DRIVER — See "Reinstalling Drivers and Utilities"

on page 106.

Video and Monitor Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

NOTICE: If your computer came with a PCI graphics card installed, removal of the

card is not necessary when installing additional graphics cards; however, the card is required for troubleshooting purposes. If you remove the card, store it in a safe and secure location. For information about your graphics card, go to support.dell.com.

The screen is blank

NOTE: For troubleshooting procedures, see the monitor’s documentation.

Product Information Guide

The screen is difficult to read

CHECK THE DIAGNOSTIC LIGHTS — See "Diagnostic Lights" on page 73.

CHECK THE MONITOR SETTINGS — See the monitor documentation for

instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test.

ADJUST THE WINDOWS DISPLAY SETTINGS

Windows XP:

Click

Start→

Click the area you want to change or click the

Try different settings for

Control Panel→

Color quality

Appearance and Themes

Display

and

Screen resolution

icon.

96 Troubleshooting

Windows Vista:

Click

Start →

Personalization→ Display Settings

Adjust

3D image quality is poor

CHECK THE GRAPHICS CARD POWER CABLE CONNECTION — Ensure that the

Resolution

Control Panel→ Hardware and Sound

and

Colors settings,

as needed.

→

power cable for the graphics card(s) is correctly attached to the card.

Only part of the display is readable

CONNECT AN EXTERNAL MONITOR

Shut down your computer and connect an external monitor to the computer.

Turn on the computer and the monitor and adjust the monitor brightness and contrast controls.

If the external monitor works, the computer display or video controller may be defective.

Contact Dell (see "Contacting Dell" on page 129).

Power Lights

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide

The power button light located on the front of the computer illuminates and blinks or remains solid to indicate different states:

• If the power light is green and the computer is not responding, see "Diagnostic Lights" on page 73.

• If the power light is blinking green, the computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.

• If the power light is off, the computer is either turned off or is not receiving power.

– Reseat the power cable into both the power connector on the back of

the computer and the electrical outlet.

Troubleshooting 97

– If the computer is plugged into a power strip, ensure that the power

strip is plugged into an electrical outlet and that the power strip is turned on.

– Bypass power protection devices, power strips, and power extension

cables to verify that the computer turns on properly.

– Ensure that the electrical outlet is working by testing it with another

device, such as a lamp.

• If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist.

– Ensure that the voltage selection switch is set to match the AC power

at your location, if applicable.

• If the power light is steady amber, a device may be malfunctioning or incorrectly installed.

– Remove and then reinstall any cards (see "Using Cards" on page 63).

• Eliminate interference. Some possible causes of interference are:

– Too many devices on a power strip

– Multiple power strips connected to the same electrical outlet

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.

To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Dell Support Utility

The Dell Support Utility is installed on your computer and available from the Dell Support, , icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment.

98 Troubleshooting

Accessing the Dell Support Utility

Access the Dell Support Utility from the icon on the taskbar or from the Start menu.

If the Dell Support icon does not appear in your taskbar:

Click

Start→ All Programs→ Dell Support→

Ensure that the

NOTE: If the Dell Support Utility is not available from the Start menu, go to

support.dell.com and download the software.

Show icon on the taskbar

Dell Support Settings

option is checked.

The Dell Support Utility is customized for your computing environment.

The icon in the taskbar functions differently when you click, doubleclick, or right-click the icon.

Clicking the Dell Support Icon

Click or right-click the icon to perform the following tasks:

• Check your computing environment.

• View the Dell Support Utility settings.

• Access the help file for the Dell Support Utility.

• View frequently asked questions.

• Learn more about the Dell Support Utility.

• Turn the Dell Support Utility off.

Double-Clicking the Dell Support Icon

Double-click the icon to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings.

For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell

™ Support screen.

Troubleshooting 99

100 Troubleshooting

Dell 1200 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Dell™ Vostro™ 1200 Owner’s Manual

Contents

Finding Information

About Your Computer

Front View

Left Side View

Right Side View

Back View

Bottom View

Using a Battery

Battery Performance

Checking the Battery Charge

Microsoft® Windows® Power Meter

Low-Battery Warning

Conserving Battery Power

Power Management Modes

Standby and Sleep Mode

Hibernate Mode

Configuring Power Management Settings

Accessing Power Options Properties

Charging the Battery

Removing the Battery

Storing a Battery

Using the Keyboard

Numeric Keypad

Key Combinations

System Functions

Power Management

Speaker Functions

Touch Pad

Customizing the Touch Pad

Using the Display

Adjusting Brightness

Using a Projector

Making Images and Text Look Bigger or Sharper

Microsoft® Windows® XP

Windows Vista™

Using Both a Monitor and Your Computer Display

Microsoft® Windows® XP

Windows Vista™

Using a Monitor as Your Primary Display

Microsoft® Windows® XP

Windows Vista™

Using Multimedia

Playing CDs or DVDs

Copying CDs and DVDs

How to Copy a CD or DVD

Using Blank CDs and DVDs

Helpful Tips

Adjusting the Volume

Adjusting the Picture

Setting Up and Using Networks

Connecting a Network or Broadband Modem Cable

Setting Up a Network in the Microsoft Windows Vista™ Operating System

Wireless Local Area Network (WLAN)

What You Need to Establish a WLAN Connection

Checking Your Wireless Network Card

Setting Up a New WLAN Using a Wireless Router and a Broadband Modem

Connecting to a WLAN

Using Cards

ExpressCards

ExpressCard Blanks

Installing an ExpressCard

Removing an ExpressCard or Blank

Securing Your Computer

Security Cable Lock

Passwords

About Passwords

Using a Primary (or System) Password

Using an Administrator Password

Computer Tracking Software

Fingerprint Reader (Optional)

If Your Computer Is Lost or Stolen

Troubleshooting Tools

Diagnostic Lights

Diagnostic Light Codes During POST