Dell 1133 User Manual

Dell 1133 - About this user’s guide

This user’s guide provides information about how to use the machine.
Read the safety information before using the machine. If you have a problem using the machine, refer to the troubleshooting chapter (See Troubleshooting). Terms used in this user’s guide are explained in the glossary chapter (See Glossary). All illustrations in this user’s guide may differ from your machine depending on its options or models. The procedures in this user’s guide are mainly based on Windows XP.
Convention
Document is synonymous with original. Paper is synonymous with media, or print media. Machine refers to printer or MFP.
The following table offers the conventions of this guide:
Convention Description Example
Bold For texts on the display or button names on the machine. Start Note Provides additional information or detailed specification of the
machine function and feature.
Caution Gives users information to protect the machine from possible
mechanical damage or malfunction.
Footnote Provides additional more detailed information on certain words
or a phrase.
(“Cross­reference”)
Guides users to a reference page for the additional detailed information.
The date format may differ from country to country.
Do not touch the green underside of the toner cartridge.
a. pages per minute
(See
Finding more information).
Finding more information
You can find information for setting up and using your machine from the following resources:
Material name
Quick Install Guide
User’s Guide
Printer Driver Help
Dell website
Description
This guide provides basic information on setting up your machine.
This guide provides you with step-by-step instructions for using your machine’s full features, and contains information for maintaining your machine, troubleshooting, and replacing supplies.
This help provides you with help information on printer driver and instructions for setting up the options for printing (See
If you have Internet access, you can get help, support, machine drivers, manuals, and order information from the Dell website, www.dell.com or support.dell.com.
Using help).

Troubleshooting

This chapter gives you different troubleshooting steps.
This chapter includes:
Redistributing toner Tips for avoiding paper curls Tips for avoiding paper jams Clearing paper jams Understanding display messages Solving other problems
Redistributing toner
When the toner cartridge is near the end of its life:
White streaks or light printing occurs. Prepare new cartridge appears on the display. The Status LED blinks red.
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
1. Open the front door.
2. Pull the toner cartridge out.
3. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge.
If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
4. Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the
correct position until it locks into place completely.
5. Close the front door. Ensure that the cover is securely closed.
Tips for avoiding paper curls
1. Open the rear door.
2. Pull down the pressure lever on each side.
1. Pressure lever
Keep the rear cover opened during printing. Only use when the printout has more than 20 mm curl.
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, refer to the next guidelines.
Ensure that the adjustable guides are positioned correctly (See Loading paper in the tray). Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. Do not remove paper from the tray while your machine is printing. Flex, fan, and straighten paper before loading. Do not use creased, damp, or highly curled paper. Do not mix paper types in a tray. Use only recommended print media (See Setting the paper size and type). Ensure that the recommended side of the print media is facing down in the tray, or facing up in the manual tray.
Clearing paper jams
When a paper jam occurs, a warning message appears on the display. To resume printing after clearing paper jams, you must open and close the front door.
To avoid tearing the paper, pull the jammed paper out slowly and gently. Follow the instructions in the following sections to clear the jam.
In tray 1
Click this link to open an animation about clearing a jam.
1. Open and close the front door. The jammed paper is automatically ejected from the machine. If the paper does not exit, go to the next step.
2. Pull out tray 1 .
3. Remove the jammed paper by gently pulling it straight out.
If the paper does not move when you pull, or if you do not see the paper in this area, check the fuser area around the toner cartridge (See Inside the machine).
4. Insert tray 1 back into the machine until it snaps into place. Printing automatically resumes.
In the manual tray
Click this link to open an animation about clearing a jam.
1. If the paper is not feeding properly, pull the paper out of the machine.
2. Open and close the front door to resume printing.
Inside the machine
Click this link to open an animation about clearing a jam.
The fuser area is hot. Take care when removing paper from the machine.
1. Open the front door and pull the toner cartridge out, lightly pushing it down.
2. Remove the jammed paper by gently pulling it straight out.
3. Replace the toner cartridge and close the front door. Printing automatically resumes.
In exit area
Click this link to open an animation about clearing a jam.
1. Open and close the front door. The jammed paper is automatically ejected from the machine. If you do not see the jammed paper, go to next step.
2. Gently pull the paper out of the output tray.
If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step.
3. Open the rear door.
4. Pull the pressure levers down and remove the paper.
If you do not see the jammed paper, go to next step.
5. Pull the fuser cover levers down and remove the paper. Return the fuser cover levers to their original position.
1. Pressure lever
The fuser area is hot. Take care when removing paper from the machine.
6. Return the pressure levers to their original position.
7. Close the rear door.
8. Open and close front door, printing automatically resumes.
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.
Checking display messages
If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call for service. When you call for service, provide the service representative with the contents of display message. Some messages may not appear in the display depending on the options or models. [error number] indicates the error number. [tray type] indicates the tray number. [media type] indicates the media type. [media size] indicates the media size. [color] indicates the color of toner or imaging unit.
Message Meaning Suggested solutions
Door Open. Close it
End of lifeReplace new cart
The front cover is not securely latched. Close the cover until it locks into place.
The indicated toner cartridge has reached its estimated cartridge life. The printer stops printing.
Replace the toner cartridge (See
cartridge).
Replacing the toner
Estimated cartridge life means the expected or estimated toner cartridge
Error [error number]
Turn off then on
Install Toner
Load
[media size]
in
[tray number]
Not Compatible
toner cartridge
Output bin Full
Remove paper
Paper Empty
in [tray
number]
Pulled Out
[tray number]
Cassette Paper Jam
in MP Tray Paper Jam
in Tray 1 Paper Jam
inside machine
Paper Jam in exit area
life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752 (See Available supplies). The number of pages may be affected by operating environment, printing interval, media type, and media size. Some amount of toner may remain in the cartridge even when End of life Replace new cart appears and the printer stops printing.
A systematic error has occurred Reboot the power and try the printing job again. If
the problem persists, call for service.
The toner cartridge is installed improperly, or not installed.
There is no corresponding paper in the corresponding tray.
The toner cartridge is not suitable for your machine.
The output tray is full. Or the sensor is not facing down.
There is no paper in the indicated tray. Load paper in the tray (See Loading paper in the
The indicated tray cassette is not inserted, or not properly closed.
Paper has jammed in the manual tray area. Clear the jam (See In the manual tray).
Paper has jammed in the tray1 area. Clear the jam (See In tray 1).
Paper has jammed inside the machine. Clear the jam (See Inside the machine).
Special print media has jammed in the paper exit area.
Reinstall the toner cartridge two or three times to confirm it is seated properly. If the problem persists, the toner cartridge is not being detected. Contact the service representatives.
Load corresponding paper in the corresponding tray (See
Loading paper in the tray).
Install the corresponding toner cartridge with a Dell­genuine cartridge (See Replacing the toner cartridge).
Remove papers from the output tray, the machine resumes printing. Or make sure the sensor is facing down. If the problem persists, call for service.
tray).
To close the tray, lower the rear edge, align it with the slot, and slide it into the printer.
Clear the jam.
See In exit area. See In the manual tray)
Prepare new cartridge
Remove seal tape &Install Toner
Replace Toner
Small amount of toner is left in the indicated cartridge. The estimated cartridge life of toner is close.
The machine cannot detect a toner cartridge.
The toner cartridge has almost reached its estimated cartridge life.
Prepare a new cartridge for a replacement. You may temporarily increase the printing quality by redistributing the toner (See
Remove the sealing tape from the toner cartridge. Refer to Quick Install Guide.
You can choose between Stop or Continue as shown on the control panel. If you select Stop, the printer stops printing and you cannot print any more without changing the cartridge. If you select Continue, the printer keeps printing but the printing quality cannot
Redistributing toner).
be guaranteed. Replace the toner cartridge for the best print quality
when this message appears. Using a cartridge beyond this stage can result in printing quality issues (See
Replacing the toner cartridge).
Dell does not recommend using non-genuine Dell toner cartridge such as refilled or remanufactured. Dell cannot guarantee non-genuine Dell toner cartridge's quality. Service or repair required as a result of using non-genuine Dell toner cartridges will not be covered under the machine warranty.
Replace new
Fuser unit Self
Diagnostics Please wait
The life of the fuser unit has expired. Replace the fuser unit with a new one. Contact the
service representatives.
The engine in your printer is checking some problems detected.
Please wait a few minutes.
Solving other problems
The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service.
Power problems
Click this link to open an animation about solving power problems.
Condition Suggested solutions
The machine is not receiving power, or the connection cable between the computer and the
machine is not connected properly.
Plug in the power cord and press Power ( ) button on the control panel.
Disconnect the machine cable and reconnect it.
Paper feeding problems
Condition Suggested solutions
Paper jams during printing.
Paper sticks together.
Clear the paper jam (See Clearing paper jams).
Check the maximum paper capacity of the tray (See Print media specifications ). Make sure that you are using the correct type of paper (See Print media
specifications ).
Remove paper from the tray and flex or fan the paper. Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed.
Paper does not feed into the machine.
The paper keeps jamming.
Transparencies stick together in the paper exit.
Envelopes skew or fail to feed correctly.
Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Remove any obstructions from inside the machine. Paper has not been loaded correctly. Remove paper from the tray and reload it
correctly. There is too much paper in the tray. Remove excess paper from the tray.
The paper is too thick. Use only paper that meets the specifications required by the machine (See
If an original does not feed into the machine, the document feeder rubber pad may require to be replaced. Contact a service representative.
There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the manual tray.
An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine (See
There may be debris inside the machine. Open the front door and remove any debris.
If an original does not feed into the machine, the document feeder rubber pad may need to be replaced. Contact a service representative.
Use only transparencies specifically designed for laser printers. Remove each transparency as it exits from the machine.
Ensure that the paper guides are against both sides of the envelopes.
Print media specifications ).
Print media specifications ).
Printing problems
Condition Possible cause Suggested solutions
The machine does not print.
The machine does not print.
The machine is not receiving power.
The machine is not selected as the default machine.
Check the machine for the following:
The front door is not closed. Close the front door. Paper is jammed. Clear the paper jam (See Clearing paper jams). No paper is loaded. Load paper (See Loading paper in the tray).
The toner cartridge is not installed. Install the toner cartridge. If a system error occurs, contact your service representative. The connection cable
between the computer and the machine is not connected properly.
The connection cable between the computer and the machine is defective.
The port setting is incorrect.
The machine may be configured incorrectly.
The printer driver may be incorrectly installed.
The machine is malfunctioning.
The document size is so big that the hard disk
Check the power cord connections.
Select your machine as your default machine in your Windows.
Disconnect the machine cable and reconnect it.
If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different cable.
Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one.
Check the Printing Preferences to ensure that all of the print settings are correct (See
Repair the machine software (See Installing USB connected
machine’s driver).
Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative.
Get more hard disk space and print the document again.
Opening printing preferences).
space of the computer is insufficient to access the print job.
The output tray is full. Once the paper is removed from the output tray, the
The machine selects print materials from the wrong paper source.
A print job is extremely slow.
Half the page is blank. The page orientation
The machine prints, but the text is wrong, garbled, or incomplete.
Pages print, but they are blank.
The machine does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing.
The print quality of photos is not good. Images are not clear.
Before printing, the machine emits vapor near the output tray.
The machine does not print special- sized paper, such as billing paper.
The paper option that was selected in the
Printing Preferences
may be incorrect. The job may be very
complex.
setting may be incorrect. The paper size and the
paper size settings do not match.
The machine cable is loose or defective.
The wrong printer driver was selected.
The software application is malfunctioning.
The operating system is malfunctioning.
The toner cartridge is defective or out of toner.
The file may have blank pages.
Some parts, such as the controller or the board, may be defective.
Incompatibility between the PDF file and the Acrobat products.
The resolution of the photo is very low.
Using damp paper can cause vapor during printing.
Paper size and paper size setting do not match.
machine resumes printing. For many software applications, the paper source selection is
found under the Paper tab within the Printing Preferences. Select the correct paper source. See the printer driver help screen (See Opening printing preferences).
Reduce the complexity of the page or try adjusting the print quality settings.
Change the page orientation in your application. See the printer driver help screen.
Ensure that the paper size in the printer driver settings matches the paper in the tray.Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use.
Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer that you know works and try a print job. Finally, try a new machine cable.
Check the application’s printer selection menu to ensure that your machine is selected.
Try printing a job from another application.
Exit Windows and reboot the computer. Turn the machine off and back on again.
Redistribute the toner, if necessary. If necessary, replace the toner cartridge.
Check the file to ensure that it does not contain blank pages.
Contact a service representative.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced.
This is not a problem. Just keep printing.
Set the correct paper size in the Custom Paper Size Settings in the Paper tab in the Printing Preferences (See
Opening printing preferences).
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition Suggested Solutions
Light or faded print
If a vertical white streak or faded area appears on the page, the toner supply is low. You may be able to temporarily extend the toner cartridge
life (See install a new toner cartridge.
The paper may not meet paper specifications; for example, the paper may be too moist or rough (See
Redistributing toner). If this does not improve the print quality,
Print media specifications ).
If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save
mode off. See the help screen of the printer driver. A combination of faded or smeared defects may indicate that the toner
cartridge needs cleaning (See The surface of the LSU part inside the machine may be dirty (See Cleaning
the inside).
Toner specks
Dropouts If faded areas, generally rounded, occur randomly on the page:
The paper may not meet specifications; for example, the paper may be too moist or rough (See
The transfer roller may be dirty. Clean the inside of your machine. Contact a service representative.
The paper path may need cleaning. Contact a service representative.
A single sheet of paper may be defective. Try reprinting the job. The moisture content of the paper is uneven or the paper has moist spots
on its surface. Try a different brand of paper (See
specifications ).
The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
Change the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Thick (See
preferences).
If these steps do not correct the problem, contact a service representative.
Print media specifications ).
Cleaning the inside).
Print media
Opening printing
White Spots
Vertical lines If black vertical streaks appear on the page:
Black background If the amount of background shading becomes unacceptable:
Toner smear If toner smears on the page:
If white spots appear on the page:
The paper is too rough and a lot of dirt from a paper falls to the inner devices within the machine, so the transfer roller may be dirty. Clean the
inside of your machine (See The paper path may need cleaning (See Cleaning the inside).
The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new
one (See
If white vertical streaks appear on the page:
The surface of the LSU part inside the machine may be dirty (See Cleaning
the inside).
Change to a lighter weight paper (See Print media specifications ). Check the environmental conditions: very dry conditions or a high level of
humidity (higher than 80% RH) can increase the amount of background shading.
Remove the old toner cartridge and, install a new one (See Replacing the
toner cartridge).
Clean the inside of the machine (See Cleaning the inside). Check the paper type and quality (See Print media specifications ). Remove the toner cartridge and then, install a new one (See Replacing the
toner cartridge).
Replacing the toner cartridge).
Cleaning the inside).
Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals:
The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (See
cartridge).
Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more
pages. The fusing assembly may be damaged. Contact a service representative.
Replacing the toner
Background scatter
Misformed characters
Page skew
Background scatter results from bits of toner randomly distributed on the printed page.
The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not
absorb too much moisture. If background scatter occurs on an envelope, change the printing layout to
avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.
If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or in
Printing Preferences (See If characters are improperly formed and producing hollow images, the
paper stock may be too slick. Try different paper (See
specifications ).
If characters are improperly formed and producing a wavy effect, the scanner unit may need service (See
Ensure that the paper is loaded properly. Check the paper type and quality (See Print media specifications ). Ensure that the guides are not too tight or too loose against the paper
stack.
Opening printing preferences).
Print media
Cleaning the scan unit).
Curl or wave
Wrinkles or creases
Back of printouts are dirty
Solid Color or Black pages
Ensure that the paper is loaded properly. Check the paper type and quality. Both high temperature and humidity
can cause paper curl (See Turn the stack of paper over in the tray. Also try rotating the paper 180°
in the tray.
Ensure that the paper is loaded properly. Check the paper type and quality (See Print media specifications ). Turn the stack of paper over in the tray. Also try rotating the paper 180°
in the tray.
Check for leaking toner. Clean the inside of the machine (See Cleaning the
inside).
The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
The toner cartridge may be defective. Remove the toner cartridge and install a new one (See
The machine may require repair. Contact a service representative.
Print media specifications ).
Replacing the toner cartridge).
Loose toner
Character Voids
Horizontal stripes If horizontally aligned black streaks or smears appear:
Curl
Clean the inside of the machine (See Cleaning the inside). Check the paper type and quality (See Print media specifications ). Remove the toner cartridge and then, install a new one (See Replacing the
toner cartridge).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids are white areas within parts of characters that should be solid black:
If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character voids are normal.
You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
The paper may not meet paper specifications (See Print media
specifications ).
The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
The toner cartridge may be defective. Remove the toner cartridge and install a new one (See
If the problem persists, the machine may require repair. Contact a service representative.
If the printed paper is curled or paper does not feed into the machine:
Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Change the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Thin (See
Replacing the toner cartridge).
Opening printing preferences).
An unknown image repetitively appears on a few sheets or loose toner, light print, or contamination occurs.
Your machine is probably being used at an altitude of 1,000 m (3,281 ft.) or above.The high altitude may affect the print quality, such as loose toner or light imaging. Change the correct altitude setting to your machine (See
adjustment).
Altitude
Copying problems
Condition Suggested solution
Copies are too light or too dark. Use Darkness in Copy feature to lighten or darken the backgrounds of
copies (See Changing the darkness).
Smears, lines, marks, or spots appear on copies.
Copy image is skewed.
Blank copies print out. Ensure that the original is face down on the scanner glass or face up in the
Image rubs off the copy easily.
Frequent copy paper jams occur.
If the defects are on the original, use Darkness in Copy feature to lighten the background of your copies (See
If there are no defects on the original, clean the scan unit (See
Cleaning the scan unit).
Ensure that the original is face down on the scanner glass or face up in the document feeder.
Check that the copy paper is loaded correctly.
document feeder.
Replace the paper in the tray with paper from a new package. In high humidity areas, do not leave paper in the machine for extended
periods of time. Fan the stack of paper, then turn it over in the tray. Replace the paper
in the tray with a fresh supply. Check/adjust the paper guides, if necessary.
Ensure that the paper is the proper paper weight.
Changing the darkness).
Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared.
Toner cartridge produces fewer copies than expected before running out of toner.
Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms, newsletters, books, or other documents
that use more toner. The scanner lid may be left open while copies are being made.
Turn the machine off and back on.
Scanning problems
Condition Suggested solutions
The scanner does not work.
The unit scans very slowly.
Message appears on your computer screen:
Device can’t be set to the H/W mode
you want. Port is being used
by another program.
Port is Disabled. Scanner is busy
receiving or printing data. When the current job is completed., try again.
Invalid handle. Scanning has failed.
Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder.
There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan
resolution rate. Check that the machine cable is connected properly.
Make sure that the machine cable is not defective. Switch the cable with a known good cable. If necessary, replace the cable.
Check that the scanner is configured correctly. Check scan setting in the SmarThru or the application you want to use to make certain that the scanner
job is being sent to the correct port (for example, USB001). Check if the machine is printing received data. If so, scan the document after
the received data has been printed. Graphics are scanned more slowly than text.
Communication speed slows in scan mode because of the large amount of memory required to analyze and reproduce the scanned image. Set your
computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how to set BIOS, refer to your computer user’s guide.
There may be a copying or printing job in progress. Try your job again when that job is finished.
The selected port is currently being used. Restart your computer and try again. The machine cable may be improperly connected or the power may be off. The scanner driver is not installed or the operating environment is not set up
properly. Ensure that the machine is properly connected and the power is on, then restart
your computer. The USB cable may be improperly connected or the power may be off.
Dell Scan and Fax Manager Problem
Condition suggested solution
Dell Scan and Fax Manager does not work.
Check your system requirements. Dell Scan and Fax Manager works in Windows (See System requirements).
Common Windows problems
Condition Suggested solutions
File in Use” message appears during installation.
General Protection Fault”, Close all other applications, reboot Windows and try printing again.
Exit all software applications. Remove all software from the printer’s startup group, then restart Windows. Reinstall the printer driver.
Exception OE”, “Spool 32”, or “Illegal Operation” messages appear.
“Fail To Print”, “A printer timeout error occurred” messages appear.
Refer to Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred.
Common Linux problems
condition Suggested solutions
The machine does not print.
The machine does not print whole pages, and output is printed on half the page.
I cannot scan via Gimp Front-end.
I encounter error “Cannot open port device file” when printing a document.
The machine does not
Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available machines.
Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.
Check if the machine is started. Open Printers configuration and select your machine on the printers list. Look at the description in the Selected printer pane. If its status contains Stopped
string, press the Start button. After that normal operation of the machine should be restored. The “stopped” status might be activated when some problems in printing occurred. For instance, this could be an attempt to print a document when the port is claimed by a scanning application.
Ensure the port is not busy. Since functional components of machine (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of different user applications
to the same port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other user will encounter “device busy” response. You should open ports configuration and select the port assigned to your machine. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should either wait for completion of the current job or press the Release port button, if you are sure that the present application is not functioning properly.
Check if your application has special print option such as “-oraw”. If “-oraw” is specified in the command line parameter, then remove it to print properly. For Gimp front-end, select “print” ->
“Setup printer” and edit command line parameter in the command item. The CUPS (Common Unix Printing System) version distributed with SuSE Linux 9.2 (cups-1.1.21)
has a problem with IPP (Internet Printing Protocol) printing. Use the socket printing instead of IPP or install a later version of CUPS (cups-1.1.22 or higher).
It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and has been reported to bugs.ghostscript.com as Ghostscript Bug
688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download the latest version of AFPL Ghostscript from http://sourceforge.net/projects/ghostscript/ and install it to solve this problem.
Check if Gimp Front-end has Xsane: Device dialog. on the Acquire menu. If not, you should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detailed information, refer to the Help for Linux distribution CD or Gimp Front-end application.
If you wish to use another kind of scan application, refer to application’s Help. Avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress.
Known versions of CUPS server break the print job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks the port while printing, the abrupt termination of the driver keeps the port locked and unavailable for subsequent print jobs. If this situation occurs, try to release the port by selecting Release port in Port configuration window.
Ensure your machine is attached to your computer, connected properly via the USB port, and is turned on.
appear on the scanners list.
The machine does not scan.
Refer to Linux User’s Guide that came with your computer for further information on Linux error messages.
Ensure the scanner driver for your machine is installed in your system. Open Unified Linux Driver configurator, switch to Scanners configuration, then press Drivers. Make sure that driver with
a name corresponding to your machine's name is listed in the window. Ensure the port is not busy. Since functional components of machine (printer and scanner) share
the same I/O interface (port), the situation of simultaneous access of different user applications to the same port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other user will encounter “device busy” response. This usually happens when starting a scan procedure. An appropriate message box appears.
To identify the source of the problem, open the Ports configuration and select the port assigned to your scanner, port's symbol /dev/mfp0 corresponds to LP:0 designation displayed in the scanners’ options, /dev/mfp1 relates to LP:1, and so on. USB ports start at /dev/mfp4, so scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In the Selected port pane, you can see if the port is occupied by another application. If this is the case, you should either wait for completion of the current job or press the Release port button, if you are sure that the present port application is not functioning properly.
Ensure a document is loaded into the machine, ensure your machine is connected to the computer.
If there is an I/O error while scanning.
Common Macintosh problems
condition Suggested solutions
The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing.
The document has printed, but the print job has not disappeared from the spooler in Mac OS X
10.3.2. Some letters are not displayed normally during
the cover page printing.
When printing a document in Mac OS with Acrobat Reader 6.0 or higher, colors print incorrectly.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Update your Mac OS to Mac OS X 10.3.3. or higher.
Mac OS cannot create the font during the cover page printing. The English alphabet and numbers are displayed normally on the cover page.
Make sure that the resolution setting in your machine driver matches the one in Acrobat® Reader®.
Refer to Macintosh User’s Guide that came with your computer for further information on Macintosh error messages.

Glossary

The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802).
802.11b/g
802.11b/g can share the same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps;
802.11g up to 54 Mbps. 802.11b/g devices may occasionally suffer interference from microwave ovens, cordless telephones, and Bluetooth devices.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects wireless communication devices together on wireless local area networks (WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
ADF
An Automatic Document Feeder (ADF) is a mechanism that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the color of a single pixel in a bitmapped image. Higher color depth gives a broader range of distinct colors. As the number of bits increases, the number of possible colors becomes impractically large for a color map. 1-bit color is commonly called as monochrome or black and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem (GDI), and used commonly as a simple graphics file format on that platform.
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When collation is selected, the device prints an entire set before printing additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or monitoring instruments are displayed. They are typically found in front of the machine.
Coverage
It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an A4 sided paper has about 5% image or text on it. So, if the paper or original has complicated images or lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to exchange data between disparate applications. The file format, as it is used in Microsoft Excel, has become a pseudo standard throughout the industry, even among non-Microsoft platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a mechanism that will automatically feed and flip over an original sheet of paper so that the machine can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box state, reset, or initialized.
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all the data within the machine like printing data, received fax data.
DNS
The Domain Name Server (DNS) is a system that stores information associated with domain names in a distributed database on networks, such as the Internet.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing. Generally, higher DPI results in a higher resolution, more visible detail in the image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers.
Duplex
A mechanism that will automatically flip over a sheet of paper so that the machine can print (or scan) on both sides of the paper. A printer equipped with a Duplex can print double-sided of paper.
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day.
ECM
Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as another. An emulator duplicates the functions of one system with a different system, so that the second system behaves
like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines wiring and signaling for the physical layer, and frame formats and protocols for the media access control (MAC)/data link layer of the OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most widespread LAN technology in use.
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device such as a coin operated device or a card reader, enabling the pay-for-print service on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet).
Fuser Unit
The part of a laser printer that melts the toner onto the print media. It consists of a hot roller and a back-up roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer.
Gateway
A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network.
Grayscale
Shades of gray that represent light and dark portions of an image when color images are converted to grayscale; colors are represented by various shades of gray.
Halftone
An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots, while lighter areas consist of a smaller number of dots.
HDD
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer).
Intranet
A private network that uses Internet Protocols, network connectivity, and possibly the public telecommunication
system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard.
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more capable and secure printing solution than older ones.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking protocol used by the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from national standards bodies. It produces world-wide industrial and commercial standards.
ITU-T
The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications. Its main tasks include standardization, allocation of the radio spectrum, and organizing interconnection arrangements between different countries to allow international phone calls. A -T out of ITU-T indicates telecommunication.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, particularly for faxes, but can also be used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy compression for photographic images. It is the format used for storing and transmitting photographs on the World Wide Web.
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine.
MAC address
Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC address is a unique 48-bit identifier usually written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11­4e). This address is usually hard-coded into a Network Interface Card (NIC) by its manufacturer, and used as an aid for routers trying to locate machines on large networks.
MFP
MH
MMR
Modem
MR
Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc.
Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this minimizes the transmission time of most faxes.
Modified Modified READ (MMR) is a compression method recommended by ITU-T T.6.
A device that modulates a carrier signal to encode digital information, and also demodulates such a carrier signal to decode transmitted information.
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared to the first, the differences determined, and then the differences are encoded and transmitted.
NetWare
A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer, and it is usually green or gray colored and a cylinder shaped.
An exposing unit of a drum is slowly worn away by its usage of the printer, and it should be replaced appropriately since it gets scratches from grits of a paper.
Originals
The first example of something, such as a document, photograph or text, etc, which is copied, reproduced or translated to produce others, but which is not itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self-contained, functional layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network, Data Link and Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone switching system within a private enterprise.
PCL
PDF
Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a printer protocol and has become an industry standard. Originally developed for early inkjet printers, PCL has been released in varying levels for thermal, matrix printer, and page printers.
Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format.
PostScript
PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image.
Printer Driver
A program used to send commands and transfer data from the computer to the printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used on a printer, a scanner, a fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, i.e. the number of pages a printer can produce in one minute.
PRN file
An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, simplifying many tasks.
Protocol
A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints.
PS
See PostScript.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone networks which, on industrial premises, is usually routed through the switchboard.
RADIUS
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames and passwords using an AAA (authentication, authorization, and accounting) concept to manage network access.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution.
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text-based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client-server protocol, where the client transmits an email message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to communicate with each other. The SSIDs are case-sensitive and have a maximum length of 32 characters.
Subnet Mask
The subnet mask is used in conjunction with the network address to determine which part of the address is the
network address and which part is the host address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each transmission such as job status, transmission result and number of pages sent. This report can be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format. TIFF describes image data that typically come from scanners. TIFF images make use of tags, keywords defining the characteristics of the image that is included in the file. This flexible and platform-independent format can be used for pictures that have been made by various image processing applications.
Toner Cartridge
A container for the toner.
Toner
Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be melted by the heat of the fuser, causing it to bind to the fibers in the paper.
TWAIN
An industry standard for scanners and scanner software. By using a TWAIN-compliant scanner with a TWAIN­compliant software program, a scan can be initiated from within the program.; an image capture API for Microsoft Windows and Apple Macintosh operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network shares in Windows NT and other Microsoft products. The format of a UNC path is: \\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals.
Watermark
A watermark is a recognizable background image or patter that is lighter than the printed text.
WEP
WIA
WPA
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another.
Windows Imaging Architecture (WIA) is an imaging architecture that was originally introduced in Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner.
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer networks, which was created to improve upon the security features of WEP.
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.

Printing

This chapter explains common printing tasks.
This chapter includes:
Printer driver features Basic printing Opening printing preferences Using help Using special print features Changing the default print settings Setting your machine as a default machine Printing to a file (PRN) Macintosh printing Linux printing
The procedures in this chapter are mainly based on Windows XP.
Printer driver features
Your printer drivers support the following standard features:
Paper orientation, size, source, and media type selection Number of copies
In addition, you can use various special printing features. The following table shows a general overview of features supported by your printer drivers:
Printer driver
Feature Windows
Machine quality option Booklet printing Poster printing Multiple pages per sheet Fit to page printing Reduce and enlarge printing Different source for first page Watermark Overlay Double-sided printing (manual)
(: supported, Blank: not supported)
Basic printing
Your machine allows you to print from various Windows, Macintosh, or Linux applications. The exact steps for printing a document may vary depending on the application you use.
Your Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. However, the composition of the Printing Preferences window is similar. Check the operating
system(s) that are compatible with your machine. Refer to the OS compatibility section of Printer Specifications (See When you select an option in Printing Preferences, you may see a warning mark ( or ). An
exclamation mark (
System requirements).
) means you can select that certain option but it is not recommended, and a X mark (
) means you cannot select that option due to the machine’s setting or environment.
The following procedure describes the general steps required for printing from various Windows applications.
Macintosh basic printing (See Macintosh printing). Linux basic printing (See Linux printing).
The following Printing Preferences window is for Notepad in Windows XP. Your Printing Preferences window may differ, depending on your operating system or the application you are using.
1. Open the document you want to print.
2. Select Print from the File menu. The Print window appears.
3. Select your machine from the Select Printer list.
The basic print settings including the number of copies and print range are selected within the Print window.
To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print setting (See Opening printing preferences).
4. To start the print job, click OK or Print in the Print window.
Canceling a print job
If the print job is waiting in a print queue or print spooler, cancel the job as follows:
1. Click the Windows Start menu.
2. For Windows 2000, select Settings > Printers. For Windows XP/Server 2003, select Printer and Faxes. For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. For Windows 7, select Control Panel > Hardware and Sound > Devices and Printers. For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers.
3. For Windows 2000, XP, Server 2003, Vista, or Server 2008, double-click your machine.
For Windows 7 or Windows Server 2008 R2, right click your printer icon > context menus > See what’s printing.
If See what’s printing item has mark, you can select other printer drivers connected with selected printer.
4. From the Document menu, select Cancel.
You can also access this window by simply double-clicking the machine icon ( ) in the Windows task bar. You can also cancel the current job by pressing Stop/Clear (
) on the control panel.
Opening printing preferences
You can preview the settings you selected on the upper right of the Printing Preferences.
1. Open the document you want to print.
2. Select Print from the file menu. The Print window appears.
3. Select your machine from the Select Printer.
4. Click Properties or Preferences.
Using a favorite setting
The Presets option, which is visible on each preferences tab except for Dell tab, allows you to save the current preferences settings for future use.
To save a Presets item:
1. Change the settings as needed on each tab.
2. Enter a name for the item in the Presets input box.
3. Click Add. When you save Presets, all current driver settings are saved.
If you click Add, the Add button changes to Update button. Select more options and click Update, settings will be added to the Presets you made.
To use a saved setting, select it from the Presets drop down list. The machine is now set to print according to the setting you selected.
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