Canon PIXMA PRO9500 Quick Start Guide

Photo Printer

series

Quick Start Guide

QT50158V01

Getting Help from Canon

Help Us Help You Better

Before you contact Canon, please record the following information.

Serial Number (located on the inside of the product):

Model Number (located on the top of the product):

Setup CD-ROM number (located on the CD-ROM):

Purchase Date:

Customer Technical Support Sequence*

1. Internet — www.canontechsupport.com

For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and “where to buy” instructions are found here.

2. Email Tech Support — www.canontechsupport.com

For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.

3. Toll-Free Live Tech Support — (1-800-828-4040)

This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product’s 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).

4. Extended Service and Support — www.canonesp.com

Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your product’s warranty period.

For more information and updated program specifics, please visit our web site at www.canontechsupport.com.

* Support program specifics are subject to change without notice.

series

Photo Printer

Quick Start Guide

Disclaimer

Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA Pro9500 series Photo Printer. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described.

Specifications are subject to change without notice.

All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof.

ENERGY STAR

As an

STAR

guidelines for energy efficiency.

Partner, Canon Inc. has determined that this product meets the ENERGY

The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations.

About Consumables

Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.

Trad emarks

z Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the U.S.

and/or other countries.

z Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States

and/or other countries.

z Macintosh and Mac are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. z Photo Rag is a trademark of Hahnemühle FineArt GmbH. z Adobe, Adobe Photoshop and Adobe RGB(1998) are either registered trademarks or trademarks of Adobe

Systems Incorporated in the United States and/or other countries.

Contents

Basic Printing

Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Turning off the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Using Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Printing with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Advanced Printing

Printing Photographs Directly from a PictBridge Compliant Device . . . . . . . . . . . . . . . . . . . . . . . 26

Accessing the Printer Driver (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Using the Bundled Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Printing Maintenance

Shaking the Ink Tanks Periodically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

When Printing Becomes Faint or Colors are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Printing the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Contents

Troubleshooting

Cannot Install the Printer Driver or an Application Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Cannot Connect to PC Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

The Printer Is Vibrating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Print Results Not Satisfactory or Contains Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Troubleshooting Printer Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Paper Does Not Feed Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Handling Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

An Error Message Appears on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

An Error Message is Displayed on a PictBridge Compliant Device . . . . . . . . . . . . . . . . . . . . . . . . 85

Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Canon U.S.A., INC. LIMITED WARRANTY --- (USA Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Basic Printing

This

Quick Start Guide

to use them. For more information, view the Pro9500 series screen manual, on-screen manual, and on your computer, or use the online help within your printer driver interface:

While in the printer’s properties window, click in the upper right corner. Then click the feature you want to know more about, or click the Help button when displayed.

While in the Page Setup dialog box or Print dialog box, click in the lower left corner. Clicking provides detailed information about each setting. When the Help window appears, select your desired topic.

Turning on the Printer

Printer Driver Guide

describes some of the features of your printer and how

on-screen manual,

Digital Photo Printing Guide

User’s Guide

Photo Application Guide

on-screen manual installed

on-

1 Press the POWER button.

The POWER lamp flashes blue while the printer warms up and changes to steady (non-flashing) when the printer is ready.

If the ALARM lamp begins flashing orange, refer to “Handling Error

Messages” on page 77.

Turning off the Printer

1 To turn off the printer, press the POWER button.

When the POWER lamp stops blinking, the printer is turned off.

About the Power Plug

When removing the power plug after turing off the printer, be sure to check that the POWER lamp is not lit. If the power plug is removed from the wall outlet with the POWER lamp lit or blinking blue, the printer cannot protect its print heads and may be unable to print.

Basic Printing

Loading Paper

This section describes how to load paper in the Auto Sheet Feeder and the Front Tray.

 Using the Auto Sheet Feeder and the Front Tray

You can load paper in both the Auto Sheet Feeder and the Front Tray.

Loading paper in the Auto Sheet Feeder is easy, and is convenient if you frequently switch to and print on various sizes or types of paper.

Use the Front Tray to print on large size paper or to print on thick paper such as art paper.

* There are some kinds of paper, depending on their size or type, that can only be used in either the Auto Sheet Feeder

or the Front Tray. See “Using Specialty Media” on page 15.

 Print Media to Avoid

Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction.

• Folded, curled or wrinkled paper

• Damp paper

• Excessively thin paper Auto Sheet Feeder: Less than 64 gsm / 17 lb

Front Tray: Less than 0.1 mm / 4 mil

• Excessively thick paper Auto Sheet Feeder: More than 105 gsm / 28 lb (plain paper except for supported

Canon genuine media)

* However, you can use art paper that is not produced by Canon that is up to 200 gsm / 53 lb.

See “Non-Canon Genuine Specialty Paper” in the

Front Tray: More than 1.2 mm / 47 mil

•Picture postcards

• Postcards affixed with photos or stickers

• Envelopes

• Any type of paper with holes

• Paper that is not rectangular

• Paper bound with staples or glue etc.

• Paper coated with adhesive

• Paper decorated with glitter etc.

• The following Canon genuine papers: High Resolution Paper, Glossy Photo Paper, Photo Paper Glossy, Photo Paper Plus Double Sided, Photo Paper Pro, Transparencies, and T-Shirt Transfers

User’s Guide

on-screen manual.

Basic Printing

 Handling Paper

• Be careful not to rub or scratch the surfaces of any types of paper when handling.

• Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands.

• Do not touch the printed surface until the ink has fully dried. Even when the ink has fully dried, be careful not to touch the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on the printed surface may be removed when being rubbed or scratched.

 Loading Paper in the Auto Sheet Feeder

For detailed information on the Canon genuine media for use with its various printers, refer to “Using Specialty Media” on page 15, or “Printing Media” in the

User’s Guide

on-screen manual.

1 Flatten the four corners of the paper before loading it.

z Before loading paper, be sure to flatten its four corners. Otherwise, the

paper may jam.

z When paper is curled, gently bend it in the opposite direction of the curl

(without curling the reverse side) and then load the paper. For details on how to flatten paper curl, refer to “Media is curled” on page 72.

z When using Photo Paper Plus Semi-gloss, even if the sheet is curled,

load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.

z To prevent paper from being curled, we recommend handling it in the

following ways:

- Put unused paper back into the package, and store them horizontally.

- Remove only as many sheets from the package as you need right before printing.

Basic Printing

2 Prepare to load paper.

(2) 1 Gently press the

mark on the Front Tray.

2 Pull out the Front Tray

Extension completely.

3 Load the paper.

Load Limit Mark

Do not load beyond this Load Limit Mark.

(1) 1 Open the Paper Support.

2 Open the Paper Support

Extension to support the paper.

(3) Ensure that the FRONT FEED button is not lit.

If the FRONT FEED button is lit or flashing, set the Front Tray to its normal printing position. See “Returning the Front Tray to Its Normal

Printing Position” on page 14.

(1) Load the paper

into the Auto Sheet Feeder with the print side facing UP.

(3) Pinch the Paper

Guide and slide it against the left side of the paper stack.

Set the Paper Guide correctly when printing from the Auto Sheet Feeder. The paper may not feed correctly if the Paper Guide is not set correctly.

(2) Align the paper

stack with the right edge of the Auto Sheet Feeder.

Basic Printing

z The following paper can be used in the Auto Sheet Feeder.

Paper Size Standard paper: From 4" x 6" / 101.6 x 152.4 mm to A3+ (13" x 19") size (329.0 x 483.0 mm / 13 x 19 inches) Non-standard paper: From 89.0 x 120.0 mm / 3.50 x 4.72 inches to

329.0 x 584.2 mm / 12.95 x 23 inches

Weight From 64 gsm / 17 lb to 105 gsm / 28 lb (plain paper except for supported Canon genuine media) *You can use art paper that is not produced by Canon that is up to 200 gsm / 53 lb. Do not use heavier or lighter paper (except for supported Canon genuine media), as it could jam in the printer. See “Non-Canon Genuine Specialty Paper” of the screen manual.

z When printing on plain paper (64 gsm / 17 lb), load up to 150 sheets in

the Auto Sheet Feeder. However, the paper may not feed correctly depending on the type of paper and the environment (high temperature / high humidity / low temperature / low humidity). If this happens, reduce the number of sheets of paper by about half (approximately 5 mm / 0.2 inches).

z When printing on art paper that is not produced by Canon that is up to

200 gsm / 53 lb, load one sheet at a time.

z When printing on plain paper, do not stack more than 50 sheets in the

Front Tray.

z Do not touch the printed surfaces until the ink dries. For specific drying

times, refer to the instructions packaged with your media.

User’s Guide

on-

Basic Printing

 Loading 4" x 6" or 5" x 7"-Sized Paper in the Auto Sheet Feeder

If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x

177.8 mm for a trial print, it can cause paper jams.

(1) Load the paper and align

it with the right edge of the Auto Sheet Feeder with the print side facing UP.

• Load the paper lengthways regardless of the direction of the document.

• You can load up to 20 sheets of 4" x 6"-sized paper; 10 sheets of 5" x 7"-sized paper.

(2) Pinch the Paper Guide and

slide it against the left side of the paper stack.

(4) Select 4 x 6 in 101.6 x 152.4 mm or 5 x 7 in 127.0 x 177.8 mm from Page Size in

the printer driver. For a detailed description of the printer driver settings, refer to “Printing with

Windows” on page 18, or “Printing with Macintosh” on page 21.

Always load paper in portrait orientation. Loading paper in landscape orientation can cause the paper to be jammed.

We recommend using Canon genuine photo media when printing photographs. See “Using Specialty Media” on page 15.

(3) Ensure that the FRONT FEED button is not lit.

If the FRONT FEED button is lit or flashing, set the Front Tray to its normal printing position. See “Returning the Front Tray to Its Normal Printing

Position” on page 14.

Portrait Landscape

Basic Printing

 Loading Paper in the Front Tray

FRONT FEED Button You can check the printer status by FRONT FEED button indication.

The FRONT FEED button flashes quickly (two flashes at a time) when preparations for loading the paper in the Front Tray are finished. Load the paper in the Front Tray correctly. The FRONT FEED button flashes slowly (one long flash at a time) when preparations to start printing from the Front Tray are complete. Start printing from the Front Tray. The FRONT FEED button is unlit when the Front Tray is in its normal printing position. The FRONT FEED button lights when the Front Tray is in the Front Paper Feeding Position.

When loading paper in the Front Tray, the paper sticks out from the back of the printer. Keep a space of 40 cm / 15.7 inches for this purpose behind the printer.

There are wheels on the back corners of the printer. Lift up the front of the printer to move it back and forth.

For detailed information on the Canon genuine media for use with its various printers, refer to “Using Specialty Media” on page 15, or “Printing Media” in the

User’s Guide

on-screen manual.

1 Open the Front Tray.

(1) Gently press the mark

on the Front Tray.

Basic Printing

2 Set the Front Tray in the Front Paper Feeding Position.

Side view of the printer

(1) Tilt the Front

Tray upward.

(2) Lift the Front Tray

until it stops. The FRONT FEED button lights.

(3) While keeping the Front

Tray lifted, tilt the Front Tray forward to set it in the Front Paper Feeding Position.

(4) Ensure that

the FRONT FEED button is lit.

3 Open the Rear Support.

4 Prepare to load paper.

Basic Printing

(1) Press the REAR SUPPORT button

to open the Rear Support.

(2) Press the right

corner of the Rear Support to open the Rear Support Extension.

(1) Pull out the Front Tray

Extension completely.

Do not load paper when the POWER lamp is flashing. Otherwise, the paper or the printer may be damaged.

When loading paper that is Letter size or smaller, this procedure is not necessary.

(3) Press the FRONT FEED button.

The printer starts making operating noises and then the POWER lamp flashes for about 20 seconds.

Basic Printing

5 Load the paper.

(1) Ensure that the POWER

lamp is lit and the FRONT FEED button is flashing quickly. If the POWER lamp is flashing blue, wait until it stops flashing.

(2) Load the paper straight

into the Front Tray with the print side facing UP. Align the front edge of the paper with the mark on the Front Tray. When printing from the Front Tray, load one sheet in the Front Tray at a time.

Align the right edge of the paper against the right side of the Front Tray.

If the printer is not used for 5 minutes or more while it is as described in (1) above, then the FRONT FEED button stops flashing and stays lit and you cannot set the paper. If this happens, return to (3) in step 4.

z When paper is curled, gently bend it in the opposite direction of the

curl (without curling the reverse side) and then load the paper. For details on how to flatten paper curl, refer to “Media is curled” on page

72.

z When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load

one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.

z To prevent paper from being curled, we recommend handling it in the

following ways:

- Put unused paper back into the package, and store them horizontally.

- Remove only as many sheets from the package as you need right before printing.

z For details on how to load the paper, refer to the appropriate section in

“Printing Media” in the

User’s Guide

on-screen manual.

6 Prepare to start printing.

Printing preparations are complete. Start printing.

z The following paper can be used in the Front Tray.

Paper Size Standard paper: From 4" x 6" / 101.6 x 152.4 mm to 14" x 17" / 355.6 x 431.8 mm Non-standard paper: From 100.0 x 148.0 mm / 3.94 x 5.83 inches to

355.6 x 584.2 mm / 14 x 23 inches Thickness From 0.1 mm / 4 mil to 1.2 mm / 47 mil Do not use paper thicker than this, as it could jam in the printer.

z When printing on other than 14" x 17" / 355.6 x 431.8 mm paper from

a PictBridge compliant device, load paper in the Auto Sheet Feeder. For details on paper that can be used for a PictBridge compliant device, refer to “About PictBridge Print Settings” on page 28.

To Print Continuously

z To print from the Front Tray again, return to (3) in step 4 and load paper

in the Front Tray. Then start printing.

Basic Printing

(1) Press the FRONT

FEED button. The paper feeds into the printer automatically and the FRONT FEED button flashes slowly.

Basic Printing

 Returning the Front Tray to Its Normal Printing Position

When using the Auto Sheet Feeder, set the Front Tray to its normal printing position.

z Be sure to follow the procedure below when returning the Front Tray to

its normal printing position. Otherwise, the printer may be damaged.

z When the Front Tray is set to the Front Paper Feeding Position, printing

by using the Auto Sheet Feeder is not possible. Be sure to set it to its normal printing position.

1 Hold the Front Tray and slowly tilt it like you are closing it.

2 Open the Front Tray.

Tilting the Front Tray lowers it to its normal printing position.

(1) Open the Front Tray to return it

to its normal printing position.

(2) Ensure that the FRONT FEED

button is not lit.

Basic Printing

Using Specialty Media

Canon recommends that you use Canon genuine media to ensure optimal print quality.

 Photo Quality Media

• Matte Photo Paper

• Photo Paper Plus Glossy

• Photo Paper Plus Glossy II

• Photo Paper Plus Semi-gloss

• Fine Art Paper “Museum Etching”

•Fine Art Paper “Photo Rag™”

• Fine Art Paper Premium Matte

•Photo Stickers

 Media Suited for Business

Documents

• Super White Paper

 Canon Genuine Media

Media Type Paper Support Load Limit Printer Driver Setting

Auto Sheet Feeder Front Tray

Super White Paper Up to 100 sheets 1 sheet Plain Paper Matte Photo Paper 13" x 19": 1 sheet

Letter: up to 10 sheets 4" x 6": up to 20 sheets

Photo Paper Plus Glossy

13" x 19": 1 sheet Letter: up to 10 sheets 5" x 7": up to 10 sheets 4" x 6": up to 20 sheets

13" x 19": 1 sheet Letter: 1 sheet

4" x 6": 1 sheet

13" x 19": 1 sheet Letter: 1 sheet

5" x 7": 1 sheet

4" x 6": 1 sheet

for Media Type

Matte Photo Paper

Photo Paper Plus Glossy

Basic Printing

Media Type Paper Support Load Limit Printer Driver Setting

for Media Type

Photo Paper Plus Glossy II

Photo Paper Plus Semi-gloss

Fine Art Museum Etching

Fine Art Photo Rag

Fine Art Premium Matte

Glossy

Photo Paper Plus Glossy II

Photo Paper Plus Semi-gloss

Fine Art Paper “Museum Etching”

Fine Art Paper “Photo Rag”

Fine Art Paper Premium Matte

Photo Stickers

*4*5

Auto Sheet Feeder Front Tray

13" x 19": 1 sheet 8" x 10": up to 10 sheets Letter: up to 10 sheets 5" x 7": up to 10 sheets 4" x 6": up to 20 sheets

*1*6

13" x 19": 1 sheet 8" x 10": up to 10 sheets Letter: up to 10 sheets 4" x 6": up to 20 sheets

Not loadable

13" x 19": 1 sheet 8" x 10": 1 sheet

Letter: 1 sheet

5" x 7": 1 sheet

4" x 6": 1 sheet

13" x 19": 1 sheet 8" x 10": 1 sheet

Letter: 1 sheet

4" x 6": 1 sheet

13" x 19": 1 sheet Letter: 1 sheet

Not loadable

13" x 19": 1 sheet Letter: 1 sheet

1 sheet 1 sheet Photo Paper Plus

*1 When loading a stack of paper, the printed side may be marked when it is fed in. If this happens, load paper one

sheet at a time. *2 You can specify the print setting easily by using the Easy-PhotoPrint provided with the *3 Feeding from the Auto Sheet Feeder can damage the printer. Always load in the Front Tray. *4 Canon genuine media is produced and stored to get optimum printing quality. We recommend using Canon genuine

media. *5 If you are using this paper, you cannot print in a 35 mm / 1.38 inches margin on the top and bottom edges.

If you choose a paper size which says “Art XX [Margin 35 mm]” in the printer driver, a limit is set to prevent printing

in a 35 mm / 1.38 inches margin on the top and bottom edges of the paper.

We recommend checking the area being printed in the preview screen before printing.

Refer to the *6 Load one sheet at a time if the paper cannot be fed correctly.

Printer Driver Guide

on-screen manual.

Setup CD-ROM

Basic Printing

The following Canon genuine papers cannot be used: High Resolution Paper, Glossy Photo Paper, Photo Paper Glossy, Photo Paper Plus Double Sided, Photo Paper Pro, Transparencies, and T-Shirt Transfers

z When using plain paper (64 gsm or 17 lb), up to 150 sheets (13 mm or

0.52 inches in height) can be loaded in the Auto Sheet Feeder. Select Plain Paper from Media Type in the printer driver.

z For a detailed description of printing media types, refer to the

on-screen manual.

Guide

User’s

Basic Printing

Printing with Windows

z Depending on your application program, operations may differ. For details,

refer to the instruction manual of your application.

z The steps described in this section are for printing in Windows

Pack 2 (hereafter, called Windows XP SP2).

z You can use Easy-PhotoPrint or Easy-PhotoPrint Pro to easily do print

operations when printing photographs. Easy-PhotoPrint and Easy-PhotoPrint Pro are provided on the PhotoPrint and Easy-PhotoPrint Pro, refer to the screen manual.

1 Turn on the printer.

See “Turning on the Printer” on page 2.

2 Load the paper in the printer.

See “Loading Paper in the Auto Sheet Feeder” on page 5 or “Loading Paper in the

Front Tray” on page 9.

Setup CD-ROM

XP Service

. For details on how to use Easy-

Photo Application Guide

on-

3 Create a document or open a file to print.

When printing in grayscale, depending on an image, the printing troubles may occur on the top and/or bottom edges of the paper such as uneven coloration or white streaks. In this case, we recommend printing with the top and bottom margins of the paper set to more than 45 mm /

1.77 inches using the Easy-PhotoPrint Pro provided on the or your page layout software.

When using a page layout software or the like, prepare paper whose longer side is at least 90 mm / 3.54 inches longer than the length of the image, then print it with the top and bottom margins set to more than 45 mm / 1.77 inches. For details on how to use the Easy-PhotoPrint Pro, refer to the

Photo Application Guide

on-screen manual.

Setup CD-ROM

4 Open the printer properties dialog box.

(1) Select Print from the application software’s File menu.

The Print dialog box opens.

5 Specify the required settings.

Basic Printing

(2) Ensure that your printer is

selected.

(3) Click Preferences or Properties.

(1) Click Media Type to select the type of

media loaded in the printer.

When printing on plain paper, change the Media Type setting to Plain Paper. The setting for printing on photo paper is set by default.

(2) Ensure that Paper Source is set to the

position in which you loaded the paper in step 2.

(3) Click OK.

Basic Printing

z From the Page Setup tab, select the correct document size to be

printed. If the size is different from that set in the application, then you need to set it to the same size or use Scaled Printing or Fit-to-Page Printing. Refer to the

z To adjust the Print Quality settings, select Custom and click Set on the

Main tab. You can control the print quality in the Custom dialog box.

z For details about other printer driver functions, click Help or

Instructions to view the Help or Instructions is displayed on the Main and Maintenance tabs only. If the On-screen Manual is not installed, Instructions is not displayed.

z Selecting the Preview before printing check box displays a preview

screen that allows you to confirm the selected printing effects and how your document will look when printed. Some applications do not have a preview function.

6 Print the document.

Printer Driver Guide

on-screen manual.

(1) Click Print or OK.

Do not open the Top Cover while printing.

You can cancel a print job in progress by simply pressing the RESUME/ CANCEL button on the printer. See “Canceling Printing” on page 25.

Printing with Macintosh

z Depending on your application program, operations may differ. For details,

refer to the instruction manual of your application.

z The steps described in this section are for printing in Mac

(hereafter called Macintosh

z You can use Easy-PhotoPrint or Easy-PhotoPrint Pro to easily do print

operations when printing photographs. Easy-PhotoPrint and Easy-PhotoPrint Pro are provided on the PhotoPrint and Easy-PhotoPrint Pro, refer to the screen manual.

1 Turn on the printer.

See “Turning on the Printer” on page 2.

2 Load the paper on the printer.

See “Loading Paper in the Auto Sheet Feeder” on page 5 or “Loading Paper in the

Front Tray” on page 9.

Setup CD-ROM

Basic Printing

OS X v.10.4.x

. For details on how to use Easy-

Photo Application Guide

on-

3 Create a document or open a file to print.

1.77 inches using the Easy-PhotoPrint Pro provided on the or your page layout software.

Photo Application Guide

on-screen manual.

Setup CD-ROM

Basic Printing

4 Select Paper Size.

(1) Select Page Setup from the application software’s File menu.

The Page Setup dialog box opens.

5 Specify the required settings.

(1) Select Print from the application software’s File menu.

The Print dialog box opens.

(2) Confirm that Pro9500 series is

selected in Format for.

(3) Select the desired paper size

from Paper Size.

(4) Click OK.

(2) Select Quality & Media from

the pop-up menu.

(3) Select the desired media type

from Media Type.

When printing on plain paper, change the Media Type setting to Plain Paper. The setting for printing on photo paper is set by default.

(4) Ensure that Paper Source is set

to the position in which you loaded the paper in step 2.

(5) Select the print mode

appropriate to your document from Print Mode.

Basic Printing

When you select the print mode appropriate to your document from Print Mode, the document will be printed in color and at a print quality suited to the characteristics of the Media Type you have selected.

- Printing a top-quality photo: Select when printing documents consisting mainly of photographs and graphics featuring fine color gradation.

- Printing tables and charts: Select when printing documents consisting mainly of graphs and graphics (illustrations) with strong color definition.

- Printing a composite document: Select when printing documents consisting mainly of text.

- Detailed Setting: Select to fine-tune the Print Quality and Halftoning settings.

(6) Select Color Options

from the pop-up menu.

(7) Select the type of the

document from Color Mode.

z For details about the printer driver, refer to the

on-screen manual.

Guide

z To view the

any Print dialog box that has a Quality & Media, Color Options, Special Effects, Borderless Printing, or Margin selected from the pop-up menu. If the On-screen Manual is not installed, the

Printer Driver Guide

is clicked.

z Clicking the Preview button displays a preview screen that allows

you to confirm the selected printing effects and how your document will look when printed. Some applications do not have a preview function.

Printer Driver Guide

on-screen manual is not displayed even if

on-screen manual, click on

Printer Driver

Basic Printing

6 Print the document.

(1) Click Print.

Do not open the Top Cover while printing.

You can cancel a print job while printing. See “Canceling Printing” on page 25.

Basic Printing

Canceling Printing

You can cancel a print job while printing, with the RESUME/CANCEL button on the printer.

1 Press the RESUME/CANCEL button while printing.

(1) Press the RESUME/CANCEL

button.

Printing is canceled and paper is fed out.

You can also cancel a print job by clicking Cancel Printing on the Canon IJ Status Monitor. To display the Canon IJ Status Monitor, click Canon Pro9500 series on the taskbar.

1 Click the printer’s icon in the Dock and display the list of print jobs in

progress.

If you are using Mac OS X v.10.2.8, click on the printer icon in the Dock to start up the Print Center and double-click on the name of your printer in the Printer List to open a list of print jobs in progress.

2 Select an undesired document and click the Delete icon.

The print job is deleted.

To temporarily stop a job in progress, click Hold. To cancel all the jobs in the list, click Stop Jobs.

Advanced Printing

Printing Photographs Directly from a PictBridge Compliant Device

Connecting a PictBridge compliant device such as a digital camera, camcorder or mobile phone to the printer allows you to print recorded images directly without using a computer.

PictBridge is an industry standard enabling a range of digital photo solutions, including the Direct Printing of photos from a digital camera, camcorder or mobile phone* without the need to use a computer. A device can be connected to this printer for direct printing regardless of the manufacturer or the model as long as it complies with the PictBridge standard.

* Hereafter, the PictBridge compliant digital camera, digital camcorder, or camera-equipped mobile phone

are collectively called a PictBridge compliant device.

A device with this mark is PictBridge-compatible.

 Connecting a PictBridge Compliant Device

To connect a PictBridge compliant device to this printer, use a USB cable recommended by the device’s manufacturer.

Do not connect any equipment other than PictBridge compliant devices to the Direct Print Port of the printer. If you do so, electric shock, fire, or damage to the device could result.

z When printing photos with the digital device connected to the printer,

it is advisable to use the AC adapter supplied with the device. If you use the device battery, be sure to charge it fully.

z Never disconnect the USB cable during printing unless when explicitly

allowed to by the PictBridge compliant device. When disconnecting the USB cable between the PictBridge compliant device and printer, follow the instructions given in the device’s instruction manual.

1 Turn on the printer and load the paper in the Auto Sheet Feeder.

See “Turning on the Printer” on page 2 and “Loading Paper in the Auto Sheet

Feeder” on page 5.

When printing on 14" x 17" / 355.6 x 431.8 mm paper, load paper in the Front Tray.

See “Loading Paper in the Front Tray” on page 9.

+ 74 hidden pages

Canon PIXMA PRO9500 Quick Start Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Basic Printing

Turning on the Printer

Turning off the Printer

Loading Paper

Using Specialty Media

Printing with Windows

Printing with Macintosh

Canceling Printing

Advanced Printing

Printing Photographs Directly from a PictBridge Compliant Device