Canon Pixma Pro-10S User Guide

PRO-10S series
Online Manual
Read Me First
Useful Functions Available on the Machine
Overview of the Printer
Printing
Troubleshooting
English
Read Me First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
How to Use the Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Notes on Operation Explanations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Useful Functions Available on the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Print Photos Easily Using My Image Garden. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Create and Print Personalized Disc Labels (CD/DVD/BD) Easily and Beautifully. . . . . . . 25
Download a Variety of Content Materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Print Items with Easy-PhotoPrint+ (Web Application). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connection Methods Available on the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Print Professional Photos Using Print Studio Pro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Notice for Web Service Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using PIXMA Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer. . . . . . . . . . . . . . . . . . . . . . . . . 34
Before Using Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Requirements for Canon Inkjet Cloud Printing Center operation. . . . . . . . . . . . . . . . . . . . . . . 36
Preparations Before Using Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Canon Inkjet Cloud Printing Center window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Adding a Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Adding a PIXMA Cloud Link User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Troubleshooting Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Printing from AirPrint Compliant Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Checking Printer Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions. . . . . . . . . . . . . 78
Printing with Windows RT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Overview of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Safety Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Regulatory and Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Main Components and Basic Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
About the Power Supply of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Confirming that the Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Notice for the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Notice for Unplugging the Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Paper Sources to Load Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Loading Paper in the Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Loading Paper in the Manual Feed Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Media Types You Can Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Media Types You Cannot Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Before Printing on Art Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Other Sizes than Letter or Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Letter, Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Sizes for Art Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Printable Discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Cautions When Printing on a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Before Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Removing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Replacing an Ink Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Replacing an Ink Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Checking the Ink Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Checking the Ink Status with the Ink Lamps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
When Printing Becomes Faint or Colors Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Performing Maintenance from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Cleaning the Print Heads from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Cleaning the Paper Feed Rollers from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Aligning the Print Head Position from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Aligning the Print Head Position Manually from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 158
Use Your Computer to Print a Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Cleaning Inside the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Maintaining the Ink Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Cleaning the Exterior of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Cleaning the Paper Feed Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Cleaning the Inside of the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Changing the Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Changing Printer Settings from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Changing the Print Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Registering a Frequently Used Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Reducing the Printer Noise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Initializing the Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Disabling the LAN Function of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Information about Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Useful Information about Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Default Values Set at Factory (Network). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Connecting the Printer to the Computer Using a USB Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
When Detecting the Printers Have the Same Name during Setup. . . . . . . . . . . . . . . . . . . . . . . . 185
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN. . 186
Printing Out Network Setting Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
About Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Changing and Confirming Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Changing the Settings in the Wireless LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Changing the WEP Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Changing the WPA/WPA2 Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Changing the Settings in the Wired LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Changing the Settings in the Admin Password Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Monitoring Wireless Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Initializing the Network Settings of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Viewing the Modified Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Screens for Network Connection of IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Canon IJ Network Tool Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Configuration Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Wireless LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Search Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
WEP Details Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
WPA/WPA2 Details Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Authentication Type Confirmation Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
PSK:Passphrase and Dynamic Encryption Setup Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Setup Information Confirmation Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Wired LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Admin Password Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Network Information Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Access Control Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen. . . . . . . . . . . . . . . 229
Edit Accessible IP Address Screen/Add Accessible IP Address Screen. . . . . . . . . . . . . . . . . . . . 230
Other Screens of IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Canon IJ Network Tool Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Connection Performance Measurement Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Maintenance Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Network Setup of the Card Slot Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Associate Port Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Network Information Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Appendix for Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Using the Card Slot over a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
When the Printer Driver Is Not Associated with a Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
About Technical Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
About Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Tips for Ensuring Optimal Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Useful Information about Ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Key Points to Successful Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Be Sure to Make Paper Settings after Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Canceling a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Key to Enjoying Consistent Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Precautions for Safe Transport of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Legal Limitations on Use of Your Product and Use of Images. . . . . . . . . . . . . . . . . . . . . 265
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
About the Administrator Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
List of Function for Each Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Printing from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Printing with Application Software that You are Using (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . 275
Printing with Easy Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Paper Settings on the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Various Printing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Setting a Page Size and Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Setting the Stapling Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Execute Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Fit-to-Page Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Scaled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Page Layout Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Tiling/Poster Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Booklet Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Stamp/Background Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Registering a Stamp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Registering Image Data to be Used as a Background. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Changing the Clear Coating Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Create or Delete a Form File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Switching the Paper Source to Match the Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Displaying the Print Results before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Setting Paper Dimensions (Custom Size). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Editing the Print Document or Reprinting from the Print History. . . . . . . . . . . . . . . . . . . . . . 324
Changing the Print Quality and Correcting Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Setting the Print Quality Level (Custom). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Printing a Color Document in Monochrome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Adjusting Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Adjusting Tone Using Sample Patterns (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Specifying Color Correction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Optimal Photo Printing of Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Adjusting Colors with the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Printing with ICC Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Interpreting the ICC Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Adjusting Color Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Adjusting Color Balance Using Sample Patterns (Printer Driver). . . . . . . . . . . . . . . . . . . . . 351
Adjusting Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Adjusting Intensity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Adjusting Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver). . . . . . . . . . . . . . . . . . . 361
Overview of the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
How to Open the Printer Driver Setup Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Canon IJ Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Checking the Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Canon IJ Preview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Printer Driver Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Quick Setup tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Main tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Page Setup tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Clear Coating tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Maintenance tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Canon IJ Preview Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Canon IJ XPS Preview Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Canon IJ Status Monitor Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Updating the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
Obtaining the Latest Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Deleting the Unnecessary Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
Before Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429
Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
Printing from a Digital Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431
Printing Photographs Directly from a PictBridge Compliant Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . 432
About PictBridge Print Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436
Problems with Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
Cannot Detect a Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438
Cannot Detect the Printer when Setting Up Network Communication. . . . . . . . . . . . . . . . . . . . . . 439
Cannot Detect the Printer during Wireless LAN Setup: Check 1. . . . . . . . . . . . . . . . . . . . . . 440
Cannot Detect the Printer during Wireless LAN Setup: Check 2. . . . . . . . . . . . . . . . . . . . . . 441
Cannot Detect the Printer during Wireless LAN Setup: Check 3. . . . . . . . . . . . . . . . . . . . . . 442
Cannot Detect the Printer during Wireless LAN Setup: Check 4. . . . . . . . . . . . . . . . . . . . . . 443
Cannot Detect the Printer during Wired LAN Setup: Check 1. . . . . . . . . . . . . . . . . . . . . . . . 444
Cannot Detect the Printer during Wired LAN Setup: Check 2. . . . . . . . . . . . . . . . . . . . . . . . 445
Cannot Detect the Printer during Wired LAN Setup: Check 3. . . . . . . . . . . . . . . . . . . . . . . . 446
The Printer Cannot Be Detected in the Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
The Printer Cannot Be Detected in the Wired LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 449
Problems with the Printer while Using with Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450
The Printer Stopped Working Suddenly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451
Forgot a Wireless Router Name, SSID, or a Network Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454
The Administrator Password Set to the Printer Was Forgotten. . . . . . . . . . . . . . . . . . . . . . . . . . . 456
Cannot Use the Printer on Replacing a Wireless Router or Changing Its Settings. . . . . . . . . . . . 457
Printing Speed Is Slow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459
Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Printer. . . . . . . . . . . . . . . 460
Other Problems with Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461
The Message Is Displayed on the Computer Screen during Setup. . . . . . . . . . . . . . . . . . . . . . . . 462
Checking Information about the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464
How to Restore the Printer's Network Settings to Factory Default. . . . . . . . . . . . . . . . . . . . . . . . 466
Problems while Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467
Cannot Print from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 468
Problems with Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470
Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474
Print Results Not Satisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475
Cannot Print to End of Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks. . . . . . . . . . . . . . . . . . . 478
Lines Are Misaligned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481
Line Does Not Print or Prints Partially. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482
Image Does Not Print or Prints Partially. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483
Printed Paper Curls or Has Ink Blots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484
Paper Is Smudged/Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485
Back of the Paper Is Smudged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488
Vertical Lines Are Printed on the Sides of the Printout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489
Colors Are Uneven or Streaked. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 490
Ink Is Not Ejected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492
Paper Does Not Feed Properly/"No Paper" Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493
Cannot Print on the Disc Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495
Printing Stops Before It Is Completed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497
Problems with the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498
The Printer Cannot Be Powered On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 499
The Printer Turns Off Unintentionally. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500
Cannot Connect to Computer with a USB Cable Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501
Cannot Communicate with the Printer with USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502
Print Head Holder Does Not Move to the Position for Replacing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503
Printer Status Monitor Is Not Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504
The Printer Is Vibrating/The Printer Is Making an Operation Noise Even When the Printer Is Not in Use. .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505
Problems with Installation/Downloading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506
Cannot Install the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507
Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear. . . . . . . . . . . . . 510
How to Update Printer Driver in Network Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511
Uninstalling IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512
About Errors/Messages Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513
If an Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514
A Message Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517
Error Message Appears on a PictBridge Compliant Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522
If You Cannot Resolve the Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 524
List of Support Code for Error(PRO-10S). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525
List of Support Code for Error (When Paper Is Jammed). . . . . . . . . . . . . . . . . . . . . . . . . 527
1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 528
Paper Is Jammed inside the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 531
In Other Cases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 534
1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535
9
1001. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 536
1002. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537
1006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 538
1062. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 539
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 540
1250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541
1261. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 542
1270. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 543
1308. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 544
1350. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545
1351. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 546
1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 547
1403. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 548
1405. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 549
1410. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 550
1411. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 551
1412. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 552
1413. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553
1414. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 554
1415. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555
1416. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 556
1417. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557
1418. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558
1419. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559
1600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560
1660. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 561
1680. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 562
1681. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 563
1684. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 564
1698. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 565
1699. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 566
1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 567
1701. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568
1750. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569
1850. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570
1851. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 571
1855. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 572
1856. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 573
1859. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 574
185A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 575
2001. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 576
2002. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 577
2103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 578
2500. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 579
4100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 580
4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 581
5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 582
5110. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 583
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 584
5250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 585
5400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 586
5700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 587
5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 588
5B01. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589
5C00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 590
5C20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 591
6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 592
6010. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 593
6500. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 594
6502. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 595
6700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 596
6800. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 597
6801. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 598
6900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 599
6901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 600
6902. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 601
6910. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602
6911. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 603
6920. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604
6921. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 605
6930. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 606
6931. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 607
6932. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 608
6933. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 609
6940. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610
6941. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611
6942. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612
6943. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613
6944. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 614
6945. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 615
6946. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 616
6A00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 617
6B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 618
8200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619
9000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 620
9400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 621
B200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 622
B400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 623
Read Me First
Notes on Online Manual Usage How to Print
Notes on Online Manual Usage
• Reproduction, diversion or copying of any text, photo or image published in the Online Manual (hereinafter referred to as "this guide"), in whole or in part, is prohibited.
• In principle, Canon shall change or delete the contents of this guide without prior notice to customers. In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.
• Although the contents of this guide have been prepared with utmost care, please contact the service center if you find any incorrect or missing information.
• In principle, the descriptions in this guide are based on the product at the time of its initial sale.
• This guide does not disclose the manuals of all the products sold by Canon. See the manual supplied with the product when using a product that is not described in this guide.
How to Print
Use the print function of your Web browser to print this guide.
To set to print background colors and images, follow the steps below.
Note
• In Windows 8, print in the desktop version.
In Internet Explorer 9, 10, or 11
1. Select (Tools) > Print > Page setup....
2. Select the Print Background Colors and Images checkbox.
In Internet Explorer 8
1. Press the Alt key to display the menus. Alternatively, from Tools, select Toolbars > Menu Bar to display the menus.
2. Select Page Setup... from the File menu.
3. Select the Print Background Colors and Images checkbox.
In Mozilla Firefox
1. Press the Alt key to display the menus. Alternatively, click Firefox, then select Menu Bar from the right arrow of Options to display the menus.
2. Select Page Setup... from the File menu.
3. Select the Print Background (colors & images) checkbox in Format & Options.
In Google Chrome
1. Select (Chrome Menu) > Print....
2. Select the Background colors & images checkbox in Options.
13
How to Use the Online Manual
Symbols Used in This Document
Warning
Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation.
Important
Instructions including important information. To avoid damage and injury or improper use of the product, be sure to read these indications.
Note
Instructions including notes for operation and additional explanations.
Basic
Instructions explaining basic operations of your product.
Note
• Icons may vary depending on your product.
Touch-enabled Device Users
For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold."
14
Trademarks and Licenses
• Microsoft is a registered trademark of Microsoft Corporation.
• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
• Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
• Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
• Mac, Mac OS, AirPort, Safari, Bonjour, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
• Google Cloud Print, Google Chrome, Android, Google Play and Picasa are either registered trademarks or trademarks of Google Inc.
• Adobe, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
• Photo Rag is a trademark of Hahnemühle FineArt GmbH.
• Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.
Note
• The formal name of Windows Vista is Microsoft Windows Vista operating system.
Copyright (c) 2003-2004, Apple Computer, Inc. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. Neither the name of Apple Computer, Inc. ("Apple") nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Apache License
Version 2.0, January 2004
http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION
15
1. Definitions.
"License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document.
"Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
"Legal Entity" shall mean the union of the acting entity and all other entities that control, are controlled by, or are under common control with that entity. For the purposes of this definition, "control" means (i) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or otherwise, or (ii) ownership of fifty percent (50%) or more of the outstanding shares, or (iii) beneficial ownership of such entity.
"You" (or "Your") shall mean an individual or Legal Entity exercising permissions granted by this License.
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"Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
"Derivative Works" shall mean any work, whether in Source or Object form, that is based on (or derived from) the Work and for which the editorial revisions, annotations, elaborations, or other modifications represent, as a whole, an original work of authorship. For the purposes of this License, Derivative Works shall not include works that remain separable from, or merely link (or bind by name) to the interfaces of, the Work and Derivative Works thereof.
"Contribution" shall mean any work of authorship, including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof, that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf of the copyright owner. For the purposes of this definition, "submitted" means any form of electronic, verbal, or written communication sent to the Licensor or its representatives, including but not limited to communication on electronic mailing lists, source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution."
"Contributor" shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work.
2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form.
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their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
4. Redistribution. You may reproduce and distribute copies of the Work or Derivative Works thereof in any medium, with or without modifications, and in Source or Object form, provided that You meet the following conditions:
1. You must give any other recipients of the Work or Derivative Works a copy of this License; and
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8. Limitation of Liability. In no event and under no legal theory, whether in tort (including negligence), contract, or otherwise, unless required by applicable law (such as deliberate and grossly negligent acts) or agreed to in writing, shall any Contributor be liable to You for damages, including any direct, indirect, special, incidental, or consequential damages of any character arising as a result of this License or out of the use or inability to use the Work (including but not limited to damages for loss of
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Enter keywords in the search window and click (Search).
You can search for target pages in this guide.
Entry example: "(your product's model name) load paper"
Search Tips
You can search for target pages by entering keywords in the search window.
Note
• The displayed screen may vary.
• When searching from this page or the "Home" page without entering your product's model name or your application's name, all products supported by this guide will be considered for the search. If you want to narrow down the search results, add your product's model name or your application's name to the keywords.
Searching for Functions
Enter your product's model name and a keyword for the function you want to learn about
Example: When you want to learn how to load paper Enter "(your product's model name) load paper" in the search window and perform a search
Troubleshooting Errors
Enter your product's model name and a support code
Example: When the following error screen appears Enter "(your product's model name) 1000" in the search window and perform a search
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Note
• The displayed screen varies depending on your product.
Searching for Application Functions
Enter your application's name and a keyword for the function you want to learn about
Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search
Searching for Reference Pages
Enter your model name and a reference page title* * You can find reference pages more easily by entering the function name as well.
Example: When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to "Color Settings Tab" for your model from Home of the Online Manual for details. Enter "(your product's model name) scan Color Settings Tab" in the search window and perform a search
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Notes on Operation Explanations
In this guide, most of the operations are described based on the windows displayed when Windows 8.1 operating system (called Windows 8.1 below) or Windows 8 operating system (called Windows 8 below) is used.
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Useful Functions Available on the Machine
Print Photos Easily Using My Image Garden
Create and Print Personalized Disc Labels (CD/DVD/BD) Easily and Beautifully
Download a Variety of Content Materials
Print Items with Easy-PhotoPrint+ (Web Application)
Connection Methods Available on the Printer
Print Professional Photos Using Print Studio Pro
Using PIXMA Cloud Link
Printing from AirPrint Compliant Device
Checking Printer Information
Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions
Printing with Windows RT
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Print Photos Easily Using My Image Garden
Organize Images Easily
In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person. This also allows you to find the target photos easily when you search for them later on.
<Calendar View>
<People View>
Display Recommended Items in Slide Shows
Based on the information registered to photos, Quick Menu automatically selects the photos on your computer and creates recommended items such as collages and cards. The created items appear in slide shows.
If there is an item you like, you can easily print it in just two steps.
1. In Image Display of Quick Menu, select the item you want to print.
2. Print the item with My Image Garden.
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Place Photos Automatically
Delightful items are created easily as the selected photos are placed automatically according to the theme.
Other Various Functions
My Image Garden has many other useful functions.
Refer to "What You Can Do with My Image Garden" for details.
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Create and Print Personalized Disc Labels (CD/DVD/BD) Easily and Beautifully
Create Items with Applications and Print Them
Use My Image Garden to combine your favorite photos with preset themes to create and print personalized disc labels.
Refer to "Printing Disc Labels (CD/DVD/BD)" for details.
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Download a Variety of Content Materials
CREATIVE PARK
A "printing materials site" where you can download all the printing materials for free. Various types of content such as seasonal cards and paper crafts that can be made by assembling paper parts are provided. It is easily accessible from Quick Menu.
CREATIVE PARK PREMIUM
A service where customers using models that support PREMIUM Contents can download exclusive printing materials. PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM Contents can be printed directly with My Image Garden. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.
Note
• The designs of PREMIUM Contents provided in this page are subject to change without prior notice.
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Print Items with Easy-PhotoPrint+ (Web Application)
You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet.
By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.
Moreover, you can use various photos for your item through integration with social networks such as Facebook, or with online storage, web albums, etc.
Refer to "Easy-PhotoPrint+ Guide" for details.
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Connection Methods Available on the Printer
The following connection methods are available on the printer.
Wireless Connection
Wired Connection
USB Connection
Wireless Connection
• Connect the printer and a device using a wireless router.
• Connection methods vary depending on the wireless router type.
• You can change network settings such as the SSID and security protocol on the printer.
• When the connection between a device and a wireless router is completed and (Wi-Fi icon) is displayed in the device's screen, you can connect the device to the printer using the wireless router.
Wired Connection
Connect the printer and a hub or router with an Ethernet cable. Prepare an Ethernet cable.
USB Connection
Connect the printer and a computer with a USB cable. Prepare a USB cable.
Restrictions
(Appears in a new window)
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Restrictions
Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
Connection Using a Wireless Router
• This printer cannot be used over wireless and wired connections at the same time.
• Make sure that a device and a wireless router are connected. For details on how to check the settings, refer to the manual supplied with the wireless router or contact its manufacturer. As for a device already connected to the printer without using a wireless router, reconnect it via a wireless router.
• The configuration, router functions, setup procedures and security settings of the network device vary depending on your system environment. For details, refer to the manual of your network device or contact its manufacturer.
• Check if your device supports IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b.
• If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security protocol. Change the security protocol for your device to something other than WEP and TKIP or change the setting to something other than "IEEE802.11n only." The connection between your device and the wireless router will be temporarily disabled while changing the setting. Do not operate the screen of this guide until the setup is complete.
• For office use, consult your network administrator.
• Take added care when connecting to a network that is not protected with security measures, as there is a risk of disclosing data such as your personal information to a third party.
Connection Using a Wired Network
• This printer cannot be used over wireless and wired connections at the same time.
• When using a router, connect the printer and a device to the LAN side (same network segment).
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Print Professional Photos Using Print Studio Pro
Print Studio Pro is a plug-in that makes professional photo printing easier and more convenient.
In addition to printing bordered photos and borderless photos, you can perform various printing tasks such as index printing, grayscale printing and printing using ICC profiles.
You can also adjust the margins or add text.
Print Studio Pro has many other useful functions.
Refer to "What You Can Do with Print Studio Pro" for details.
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Notice for Web Service Printing
When Using Web Service
• Canon does not guarantee the continuity and reliability of the web services provided, the availability of site access, or permission to download the materials.
• Canon may at any time update, change, or delete the information provided through the web service, or may suspend or discontinue the service without prior notice. Canon shall not be held responsible for any damages resulting from such actions.
• In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
• User registration is necessary before using the photo sharing site. When you use the photo sharing site, observe the conditions of use of the site and use the service within your own responsibility.
• All or part of the web service may not be available depending on the country or region you live in.
• Depending on your network environment, some functions on web service are not available. Even if they are available, it may take a while to print or display the contents, or communication may be interrupted while operation is in progress.
• When you use web service, your machine's name, information of your region or country, your selected language, and what kind of service you use (e.g. photo sharing site) are sent to and saved in our server. Canon is unable to identify specific customers using this information.
• Your login name and password for the photo sharing site are saved in the machine's memory (not encrypted). If you hand over the machine to anyone or dispose of it, delete your login name and password from the machine's memory in advance.
• The account information will be sent to Canon Inc. server (located in Japan), then forwarded to the service provider's server.
• Canon handles your account information as follows:
◦ Your account information will be used in personal identification process of the selected service. ◦ Canon will not provide your account information to any third party without your consent, except for
sending to the service provider or providing based on laws and regulations.
◦ After the conclusion of non-disclosure agreement, Canon may deposit your account information to
the contractor to achieve the purpose of use.
◦ Canon endeavors to secure the safety of your account information.
It is at your option to enter and send your account information. However, the service that requires
to enter your account information is not available unless you enter and send it. Your account information does not remain in Canon Inc. server. At the latest, it will be deleted
when you have disconnected your printer from LAN. For details, contact a Canon-authorized sales representative in the country or region you live in.
Copyrights and Rights of Publicity
When printing from the photo sharing site:
• Observe the conditions of use of the photo sharing site when you use photos on the site.
• It is unlawful to reproduce or edit the copyrighted work of another person without permission from the copyright holder, except for personal use, use within the home, or other use within the limited scope as defined by the copyright. Additionally, reproducing or editing photographs of people may infringe on Rights of Publicity.
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When printing downloaded template forms:
1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as "the materials") provided on the web template printing service belongs to their respective owners. Issues pertaining to Rights of Publicity may arise regarding the use of any of people or characters displayed on the web template printing service.
Except as otherwise permitted (please see "2" below), copying, modifying or distributing all or a portion of any of the materials contained on the web template printing service without prior consent of the respective rights (Rights of Publicity and Copyright) holder is strictly prohibited.
2. All of the materials provided on the web template printing service can be freely used for personal and non-commercial purposes.
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Using PIXMA Cloud Link
By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer:
• Print images from a photo-sharing service
• Print documents from a data management service
• Use Twitter to report the printer status, such as no paper or low ink levels.
In addition, you can use various functions by adding and registering apps that are linked with various cloud services.
Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer
Important
• In certain countries, PIXMA Cloud Link may not be available or the available apps may be different.
• Some apps require that you have an account before you use those apps. For such apps, please set up an account beforehand.
• To find out which models support PIXMA Cloud Link check the Canon homepage.
• The screen display may change without prior notice.
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Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer
Before Using Canon Inkjet Cloud Printing Center
Preparations Before Using Canon Inkjet Cloud Printing Center
Using Canon Inkjet Cloud Printing Center
Adding a Printer
Adding a PIXMA Cloud Link User
Troubleshooting Canon Inkjet Cloud Printing Center
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Before Using Canon Inkjet Cloud Printing Center
Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer. You can also print app photos and documents from your smartphone or tablet.
First, check the following content:
Precautions
If you plan to use the web service to print documents, be sure to check these precautions beforehand.
Printer specification
Check that Canon Inkjet Cloud Printing Center supports the printer.
Network environment
The printer must be connected to a LAN and to the Internet.
Important
• The user will bear the cost of Internet access.
Operating requirements
For computers, smartphones, and tablet devices, see "Requirements for Canon Inkjet Cloud Printing
Center operation".
Important
• This service may not be available in certain countries or regions. Also even if the service is available, there are apps that cannot be used in certain regions.
Preparations Before Using Canon Inkjet Cloud Printing Center
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Requirements for Canon Inkjet Cloud Printing Center operation
Computer
CPU x86 or x64 1.6 GHz or higher
RAM 2 GB or higher
Monitor display
Windows XP SP3 or later
Windows Vista SP1 or later
Windows 7
Windows 8
Windows 8.1
Resolution 1024 x 768 pixels or higher Number of display colors 24 bits (true-color) or higher
OS Browser
Internet Explorer 8* Mozilla Firefox Google Chrome
Internet Explorer 8*, 9 Mozilla Firefox Google Chrome
Internet Explorer 8*, 9, 10, 11 Mozilla Firefox Google Chrome
Internet Explorer 10 Mozilla Firefox Google Chrome
Internet Explorer 11 Mozilla Firefox Google Chrome
Mac OS X v10.6-OS X Mavericks v10.9 Safari 5.1, 6, 7
* When you use Internet Explorer 8, the web pages may not display correctly. Canon recommends that you upgrade to Internet Explorer 9 or later, or use another browser.
Smartphone or tablet
OS Browser Resolution
iOS 5.1 or later
OS standard browser
Android 2.3.3 or later 480 x 800 (HVGA) or higher
*Android3.x is not supported.
Important
• On the browser you are using, enable JavaScript and cookies.
• If you use the zoom function or change the font size on your browser, the web pages may not display correctly.
• If you use the translation function of Google Chrome, the web pages may not display correctly.
• If you use a proxy server outside of your country, the service may not be able to determine the correct region.
320 x 480 (HVGA) or higher
• In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
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Preparations Before Using Canon Inkjet Cloud Printing Center
To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information.
1.
Check that the printer is connected to the Internet
Important
• To use this function, you must connect this printer to the Internet.
2.
Displaying Printer Information
3.
Select IJ Cloud Printing Center setup -> Register with this service
4.
Follow the instructions displayed in the window, and run the authentication
5.
When the printer registration screen is displayed, select Create new account
6. Enter the E-mail address of the printer's owner, and then select OK
The registration page URL is sent to the e-mail address entered.
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Important
• There are character restrictions for the e-mail address, as shown below.
• Up to 255 characters consisting of single-byte alphanumeric characters and symbols (!$'*/^_{}| ~.-@). (Uppercase and lowercase letters are differentiated.)
• Multibyte characters cannot be used. You will get an error if the e-mail address you enter contains a character that cannot be used.
• If you registered a different e-mail address by mistake, you can cancel the registration by
Displaying Printer Information and selecting IJ Cloud Printing Center setup -> Delete from this
service.
• You may not be able to receive the notification if you are using a spam filter. If you have a setting to receive only the e-mails from certain domains, be sure to change the setting to allow receiving e-mails from "noreply@mail.cs.c-ij.com". There will be no error display even if you could not receive the e-mail because of the spam filter setting or if you entered an incorrect e-mail address.
7.
When an e-mail with the subject "Information on Canon Inkjet Cloud Printing Center" is sent to the e-mail address that you entered, select the URL
8. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree
38
In the user information entry screen, enter your Password, and select Next
9.
Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
39
Important
• There are character restrictions for the Password, as shown below.
• The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive)
10.
Enter the User Name
Enter the name that identifies the user.
Important
The User Name entry field has the following character restrictions:
The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive)
40
11. Specify the Time zone setting, and select Next
Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Apply daylight saving time
This appears only when there is a daylight saving time in the Time zone that you selected. Select whether or not to apply the daylight saving time.
12.
Enter the Security code and select Done
Enter the code for authenticating the user.
Important
You can register to this service without setting a Security code. However, from the viewpoint of security, we recommend that you set a Security code.
The Security code entry field has the following character restrictions:
41
• Up to 8 single-byte numbers
The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed.
Enter the registered e-mail address and password, and
Using Canon Inkjet Cloud Printing Center
log in to the Canon Inkjet Cloud Printing Center.
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Canon Inkjet Cloud Printing Center window
This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer.
Description of the Login screen Description of the Main screen
Description of the Login screen
This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
Important
• You have 5 tries to enter your password. If you fail, you will not be able to log in for about the next hour.
• You remain logged in for an hour after the last access.
Language
Select the language you will be using.
E-mail address
Enter the e-mail address that you entered in the user registration.
Important
• The e-mail address is case-sensitive. Make sure the case is correct.
Password
Enter the password that you entered in the user registration.
Keep login info
When you select the check box, the login screen is skipped for 14 days since the last day that the service screen was accessed.
Reset password from here
Select this if you forgot the password. Reset your password by following the instructions on the screen.
43
Create new account
A new registration will be added to the Canon Inkjet Cloud Printing Center.
System requirements
This displays the system requirements for the Canon Inkjet Cloud Printing Center.
Software license info
The licensing information of Canon Inkjet Cloud Printing Center is displayed.
About this service
This displays the descriptions of this service.
Description of the Main screen
When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears.
Important
• With this service, the functions available to Standard user of the printer are different from those available to the printer Administrator. Standard user can only use the functions marked by an asterisk (*).
You can use areas shown below to start*, add, and manage apps. If you are using a smartphone or a tablet, you can also print photos and documents.
If you are using a smartphone or tablet If you are using a PC
If you are using a smartphone or tablet
(1) Left context menu (2) Printer name area (3) Right context menu (4) Display area
44
(5) Menu area
(1) Left context menu
When you select , the Mng. printer screen or the Manage users screen appears. For general users, only the Select printer screen appears.
Mng. printer screen (Select printer screen)
For the Administrator
From the Mng. printer screen, you can check* or update* printer information registered to the Canon Inkjet Cloud Printing Center, copy apps, change printer names, delete printers, and add printers.
For the Standard user
From the Select printer screen, you can check* or update* printer information registered to the Canon Inkjet Cloud Printing Center.
Check the printer information*
The registered printer name is displayed.
indicates the currently selected printer.
indicates that an error occurred on the printer.
45
Display update date/time of the printer information*
This displays the date and time the printer information was last updated.
refreshes the information.
Copy apps (Administrator only)
Select this to copy apps added in the selected printer to another printer.
When you select , the screen shown below appears.
Set the Destination printer and the Source printer. Then select OK.
Change the printer name (Administrator only)
When you select , a screen to change the printer name appears. Follow the instructions on the screen to change the name.
Important
• The printer name entry has the following character limitation:
• Up to 128 characters (Uppercase and lowercase letters are differentiated.)
Delete printers (Administrator only)
When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer.
Add printers (Administrator only)
Select this to add printers to be used in the Canon Inkjet Cloud Printing Center.
46
Note
• Although the number of printers that can be registered for one e-mail address is not limited, only up to 16 printers are guaranteed to operate.
Manage users screen
For the Administrator
From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard user settings.
User deletion (Administrator only)
Select the check box of the user to be deleted, and select Delete. However, you cannot delete yourself. To delete yourself, cancel your membership from the user
information screen.
Adding a user (Administrator only)
Select Add user. The user registration screen appears.
Changing Administrator and Standard user settings (Administrator only)
You can change the privileges of the Administrator and Standard users.
(2) Printer name area
The registered name of the printer selected is displayed.
The Administrator can change the printer name from the Mng. printer screen of the left context menu.
(3) Right context menu
When you select The information displayed depends on the menu currently selected in the menu area.
The symbol indicates that there is a new unread notice.
, the context menu appears.
47
Sort (Administrator only)
This displays the screen to sort registered apps.
You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order.
Latest notices*
This displays the latest notices. The symbol indicates that there is a new unread notice.
48
User information*
This displays the User information screen. You can change the registered e-mail address, password, language, time zone, and other settings.
Help/legal notices*
The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed.
Log out*
This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
(4) Display area
The display changes based on the menu you select.
(5) Menu area
The following 4 menu buttons are displayed:
Apps*
This displays the list of registered apps in the Display area.
Config (Administrator only)
This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps.
The Registered screen lists registered apps. You can check the information of these apps or deregister them.
49
On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.
◦ When you select , the details of the app are displayed.
When you select / , you can choose to register or unregister the app.
Note
• Description of displayed icons
: Cannot be used because it is not yet released, not available in your region, or does
not support your model.
: Can be used with genuine Canon ink.
50
Properties*
This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual.
Important
• The Properties displayed may differ from the actual status at the display time, depending on the printer status.
Manage jobs*
This screen displays the print status and the print history. You can check the print status by looking at Status list, and the print history by looking at History. You can also cancel print jobs and delete history information. To cancel or delete a job, select that job and then select Cancel or Delete.
If you are using a PC
(1) Mng. printer (Select printer) button (2) Manage users button (3) Printer name area (4) Menu area (5) Notices area (6) Information area (7) Global navigation area (8) Display area
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(1) Mng. printer (Select printer) button
When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears.
For the Administrator
From the Mng. printer screen, you can check* or update* printer information registered to the Canon Inkjet Cloud Printing Center, copy apps, change printer names, delete printers, and add printers.
For the Standard user
From the Select printer screen, you can check* or update* printer information registered to the Canon Inkjet Cloud Printing Center.
Check the printer information*
The registered printer name is displayed.
indicates the currently selected printer.
indicates that an error occurred on the printer.
Display update date/time of the printer information*
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This displays the date and time the printer information was last updated.
refreshes the information.
Copy apps (Administrator only)
Select this to copy apps added in the selected printer to another printer.
When you select , the screen shown below appears.
Set the Destination printer and the Source printer. Then select OK.
Change the printer name (Administrator only)
When you select , a screen to change the printer name appears. Follow the instructions on the screen to change the name.
Important
• The printer name entry has the following character limitation:
• Up to 128 characters (Uppercase and lowercase letters are differentiated.)
Delete printers (Administrator only)
When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer.
Add printers (Administrator only)
Select this to add printers to be used in the Canon Inkjet Cloud Printing Center.
Note
• Although the number of printers that can be registered for one e-mail address is not limited, only up to 16 printers are guaranteed to operate.
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(2) Manage users button
When you select the Manage users button, the Manage users screen appears.
For the Administrator
From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard user settings.
User deletion (Administrator only)
Select the check box of the user to be deleted, and select Delete. However, you cannot delete yourself. To delete yourself, cancel your membership from the user
information screen.
Adding a user (Administrator only)
Select Add user. The user registration screen appears.
Changing Administrator and Standard user settings (Administrator only)
You can change the privileges of the Administrator and Standard users.
(3) Printer name area
The registered name of the printer selected is displayed.
The Administrator can button.
change the printer name from the Mng. printer screen of the Mng. printer
(4) Menu area
The following 4 menu buttons are displayed:
Sort (Apps) (Administrator only)
This displays the list of registered apps in the Display area. Drag the app to change the order.
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When you finish sorting, press the Set sort order button and confirm the order.
Config (Administrator only)
This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps.
The Registered screen lists registered apps. You can check the information of these apps or deregister them.
On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.
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◦ When you select , the details of the app are displayed.
When you select / , you can choose to register or unregister the app.
Note
• Description of displayed icons
: Cannot be used because it is not yet released, not available in your region, or does
not support your model.
: Can be used with genuine Canon ink.
Properties*
This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual.
Important
• The Properties displayed may differ from the actual status at the display time, depending on the printer status.
Manage jobs*
This screen displays the print status and the print history. You can check the print status by looking at Status list, and the print history by looking at History. You can also cancel print jobs and delete history information. To cancel or delete a job, select that job and then select Cancel or Delete.
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(5) Notices area
This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items.
(6) Information area
This display other information, including the privacy statement and other companies' licensing information.
(7) Global navigation area
The User information*, Instructions*, and Log out* buttons are displayed. Press the User information to change the settings.
(8) Display area
The display changes based on the menu you select.
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Using Canon Inkjet Cloud Printing Center
When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service.
1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/)
On the Login screen, enter the E-mail address and Password, and then select Log in
2.
Important
The e-mail address and password are case-sensitive. Make sure the case is correct.
E-mail address
Enter the e-mail address that you entered in the user registration.
Password
Enter the password that you entered in the user registration.
Keep login info
When you select the check box, the login screen is skipped for 14 days since the last day that the service screen was accessed.
Important
• If you fail to log in five straight times, you will not be able to login again for an hour.
• You remain logged in for an hour after the last access.
• The service may not function properly if you log in from multiple devices at the same time.
After logging in, you can use useful services such as adding/managing apps that work in conjunction with this product's cloud functionality and checking the ink status.
For screen descriptions and operation instructions, see "Canon Inkjet Cloud Printing Center window".
Printing procedure
This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example.
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Important
• The available functions differ depending on the app.
• The printing procedure differs depending on the app.
• You need to get the account and register photo and other data beforehand.
• The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf. The file formats that can be printed differ depending on the app.
• Before you print, check that printer is on and is connected to the network. Then start.
• This is available if you are using a smartphone or tablet.
Note
• You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats.
1.
On the Main screen, select the app to be used
2.
Enter the information according to the instructions on the authentication screen, and then select Log in
In the displayed album list, select the album of your choice
3.
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4.
In the displayed image list, select the image that you want to print, and then select Next
5. Make the necessary print settings, and then select Print
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6.
A print job completion message appears, and printing starts
To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen.
Important
• If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
• With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed are also included in the print count.
Adding a Printer
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Adding a Printer
With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers.
The procedure for adding a printer is as follows:
1. Check that the printer is connected to the Internet
Important
To use this function, you must connect this printer to the Internet.
Displaying Printer Information
2.
3.
Select IJ Cloud Printing Center setup -> Register with this service
4.
Follow the instructions displayed in the window, and run the authentication
5.
When the printer registration screen is displayed, select Add printer
6. Enter the information according to the instructions on the authentication screen, and then select Log in
7. When the confirmation message is displayed, select OK
Printer addition is completed.
Adding a PIXMA Cloud Link User
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Adding a PIXMA Cloud Link User
Several people can use one printer. This section describes the user addition procedure and the user privileges.
Adding a user
On the service screen, select Manage users
1.
2.
Select Add user
Note
When you select Add user, the service first checks whether the maximum number of users has been reached. If new users can be added, the user registration screen appears.
The maximum number of users that can be added for 1 printer is 20.
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3. Enter the e-mail address of the user to be added, and then select OK
The URL for completing the registration is then sent to the entered e-mail address.
4. Access the URL reported in the e-mail
5. Read the terms displayed in the License agreement and Privacy statement screens. If you agree to the terms, select Agree.
In the user information entry screen, enter your Password, and select Next
6.
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Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
Important
• There are character restrictions for the Password, as shown below.
• The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive)
7.
Enter the User Name
Enter the name that identifies the user.
Important
The User Name entry field has the following character restrictions:
The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive)
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8. Specify the Time zone setting, and select Next
Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Apply daylight saving time
This appears only when there is a daylight saving time in the Time zone that you selected. Select whether or not to apply the daylight saving time.
9.
Enter the Security code and select Done
Enter the code for authenticating the user.
Important
You can register to this service without setting a Security code. However, from the viewpoint of security, we recommend that you set a Security code.
The Security code entry field has the following character restrictions:
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• Up to 8 single-byte numbers
The main registration is complete, and a registration completion e-mail is sent.
Note
• A cookie for the selected user is added to the printer, and the login status of each user is recovered. Cookies for up to 8 users can be registered to 1 printer.
Printer user privileges
If several users are using the cloud service for 1 printer, each user is categorized as the Administrator or a Standard user.
Note
• The user who is registered first becomes the Administrator. The administrator can change the privileges of users from the Manage users screen.
An Administrator can change printer information, add and delete apps, manage users, and perform various other operations. A Standard user can check printer information and start apps. For information about the functions that each user can use, refer to the "
Center window".
Canon Inkjet Cloud Printing
Troubleshooting Canon Inkjet Cloud Printing Center
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Troubleshooting Canon Inkjet Cloud Printing Center
If an app cannot be installed If the registered app is not in the Apps list If the information is not updated when you press the Update button If you do not receive the registration e-mail If you cannot print Printing starts on its own even if you do not do anything If you are unable to log in correctly even after entering the correct password in iOS or Mac
If an app cannot be installed
Check the country or region where the printer was purchased. If the printer is taken outside the country or region where it was purchased, apps cannot be installed.
If the registered app is not in the Apps list
Check the display language of Canon Inkjet Cloud Printing Center. If the display language is switched to a language that does not support an app, the app will not be displayed in the apps list but will continue to be registered. If you switch back to the target language of the app, it will be displayed in the apps list and you will be able to start, register, or unregister the app.
If the information is not updated when you press the Update button
Because the Properties screen requires network connection with this product, the information may not be reflected immediately. Please wait awhile, and then try updating the information again. If the information is still not updated, then check that the product is connected to the Internet.
If you do not receive the registration e-mail
You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
Displaying Printer Information -> IJ Cloud Printing Center setup -> Delete from this service to delete
the service registration. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning.
If you cannot print
Check the following if you cannot print.
• Check that the printer is connected to the Internet.
• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
• If printing does not start even after you wait awhile, first turn off the printer, and then turn it back on again.
If the problem is not resolved, use the printer driver from your computer to perform the print job and check whether the data can be printed normally on the printer. If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual.
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Note
• With a wireless LAN connection, after the printer is turned on, it may take several minutes before communication is possible. Check that your printer is connected to the wireless network, and wait a while before you start printing.
• If the printer is not turned on or is not connected to the Internet, and consequently a print job is not processed within 24 hours after it was submitted, the print job is automatically canceled. If this happens, check the printer power and the Internet connection, and then re-submit the print job.
Printing starts on its own even if you do not do anything
A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services.
Displaying Printer Information -> IJ Cloud Printing Center setup -> Delete from this service to delete
the service registration. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning.
If you are unable to log in correctly even after entering the correct password in iOS or Mac
If you are using iOS or Mac and the password contains the ¥ or ₩ symbol, enter a backslash instead. For instructions on entering a backslash, see the OS help.
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Printing from AirPrint Compliant Device
This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer.
AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
Checking Your Environment
First, check your environment.
AirPrint Operation Environment
To use AirPrint, you will need one of the following Apple devices running the latest version of iOS:
◦ iPad (all models) ◦ iPhone (3GS or later) ◦ iPod touch (3rd generation or later)
Network Environment
The Apple device (iPad, iPhone, or iPod touch) and this printer must be connected to the same Wi-Fi network or connected in AP mode.
Printing with AirPrint
1. Check that this printer is turned on and the Apple device and this printer is connected to
the LAN or connected in AP mode.
2. From the app of your Apple device, tap the operation icon to display the menu options.
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3.
From the menu options, tap Print.
4. From Printer Options, select the model that you are using.
Important
Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app.
Note
The Printer Options differ depending on the app and model you are using.
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5. When printing a file type that has multiple pages, such as a PDF file, click Range and
then click All Pages or select the range of pages to be printed.
6. For 1 Copy, click + or - to set the number of required copies.
7. For Duplex Printing, click On to enable duplex printing or click Off to disable the
function.
8.
Tap the Print.
When you execute printing, the printer prints according to the specified settings.
Paper Size
With AirPrint, the paper size is selected automatically according to the app being used on the Apple device and the region in which AirPrint is used.
When Apple's photo app is used, the default paper size is L size in Japan, and 4"x6" or KG in other countries and regions.
When documents are printed from Apple's Safari app, the default paper size is letter size in the U.S. region, and A4 in Japan and Europe.
Important
• Your app may support different paper sizes.
Checking the Print Status
During printing, a Print Center icon is displayed in the list of recently used apps, and you can use it to check the print progress.
Press the Home button on the Apple device twice to set the Multitasking mode. Then swipe to the right to display the Print Center icon and a Print Summary.
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Deleting a Print Job
To delete a print job with AirPrint, use one of the following two methods:
• From the printer: Press the RESUME button on the printer to cancel the print job.
• From an Apple device: Press the Home button on the Apple device twice to set the Multitasking mode, and then swipe to the right. Tap the Print Center icon to display a Print Summary. Tap the print job to be canceled, and then tap Cancel Printing.
AirPrint Troubleshooting
If the document does not print, check the following:
1.
Check that the printer power is on. If the printer power is on, turn it off and then back on again, and check whether the issue is resolved.
2. Check that the printer is connected by LAN to the same network subnet as the device on
which iOS is installed.
3. Check that the printer has enough paper and ink.
If the problem persists, use the printer driver on your computer to execute printing and check whether the document can be printed normally on the printer. If the document cannot be printed, refer to the Online Manual for your model.
Note
• After you turn on the printer, it may take few minutes before the printer can communicate through a wireless LAN connection. Confirm that the printer is connected to the wireless LAN, and then try printing.
• If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the printer, and enable Bonjour.
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Note
• The windows used in the explanations may differ from those displayed by your Apple device or app.
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Checking Printer Information
You can use your smartphone, tablet, or computer to check the Printer status and execute utility functions from apps such as Canon Inkjet Print Utility and PIXMA Printing Solutions.
You can also use the convenient web services presented by Canon.
1. Selecting Printer Information in an Apps Screen
Note
You can also enter IPv4 address directly in the web browser to display printer information.
• Check that the printer has been turned on
1.
Load one sheet of A4 size or Letter size plain paper
2.
Hold down the RESUME button until the POWER lamp flashes 6 times
3.
Release the button
4.
Printing of the network setup information starts. Check the IPv4 address that was printed.
Check that the printer is connected to the same Wi-Fi network. Then from your smartphone,
5. tablet device, or computer, open the Web browser, and enter the following URL:
http:// <Printer IPv4 address>
For <Printer IPv4 address>, enter the IPv4 address that you checked in the previous procedure. Entries enclosed in brackets are not required.
2.
Entering Username and Administrator's Password
From the authentication screen, enter the Username and Password.
Username: ADMIN Password: See "About the Administrator Password."
Note
• The Username display may differ depending on your browser.
3.
Displaying Printer Information
The top screen for printer information is displayed.
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Printer status
This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services.
Utilities
This function allows you to set and execute the printer utility functions such as cleaning.
AirPrint settings
This function allows you to specify the Apple AirPrint settings, such as position information.
IJ Cloud Printing Center setup
Allows you to register to IJ Cloud Printing Center or to delete a registration.
Security
Allows you to set the Administrator's password and Operation restrictions for the machine.
Important
For the initial Password, see "About the Administrator Password."
• For Security reasons, we recommend that you change the Password to an individual password.
There are character restrictions for the password, as shown below.
Up to 32 single-byte alphanumeric characters. (Uppercase and lowercase letters are differentiated.)
Records of use
Displays a record of your printer usage, such as the number of pages printed.
Firmware update
This function allows you to update the firmware and check version information.
Manual (Online)
This function displays the Online Manual.
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Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions
Use PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly.
PIXMA Printing Solutions can be downloaded from App Store and Google Play.
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Printing with Windows RT
When you use Windows RT 8.1 or a later version, printing is easy because you simply connect this printer to the network.
For information about connecting to the network, see the setup URL (http://www.canon.com/ijsetup) for using this product from your computer, smartphone, or tablet device.
When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
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Overview of the Printer
Safety Guide
Safety Precautions Regulatory and Safety Information
Main Components and Basic Operations
Main Components About the Power Supply of the Printer
Loading Paper
Loading Paper Placing a Printable Disc
Replacing an Ink Tank
Replacing an Ink Tank Checking the Ink Status
Maintenance
When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer
Changing the Printer Settings
Changing Printer Settings from Your Computer Initializing the Printer Settings Disabling the LAN Function of the Printer
Information about Network Connection
Useful Information about Network Connection
About Network Communication
Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication
Tips for Ensuring Optimal Printing Quality
Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Printer Handling Precautions Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Printer
Legal Limitations on Use of Your Product and Use of Images
Specifications
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Safety Guide
Safety Precautions
Regulatory and Safety Information
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Safety Precautions
Choosing a location
• Do not install the machine in a location that is unstable or subject to excessive vibration.
• Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the machine under the operating environment specified in the On-screen Manual.
• Do not place the machine on a thick rug or carpet.
• Do not place the machine with its back attached to the wall.
Power supply
• Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary.
• Never remove the plug by pulling on the cord. Pulling the cord may damage the power cord, leading to possible fire or electrical shock.
• Do not use an extension lead/cord.
Working around the machine
• Never put your hands or fingers in the machine while it is printing.
• When moving the machine, carry the machine at both ends. In case the machine weighs more than 14 kg, it is recommended to have two people lifting the machine. Accidental dropping of the machine causes injury. For the machine's weight, refer to the On-screen Manual.
• Do not place any object on the machine. Especially do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the machine.
• Do not transport or use the machine on a slant, vertically or upside-down, as the ink may leak and damage the machine.
Working around the machine (For the multifunction printer)
• When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The Platen Glass may break and cause injury.
Print Heads/ink tanks and FINE Cartridges
• Keep ink tanks out of the reach of children. In case ink* is accidentally licked or swallowed, rinse out mouth or give one or two glasses of water to drink. If irritation or discomfort occurs, obtain medical advice immediately. * Clear Ink contains nitrate salts (For models containing Clear Ink).
• In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately.
• Never touch the electrical contacts on a Print Head or FINE Cartridges after printing. The metal parts may be very hot and could cause burns.
• Do not throw ink tanks and FINE Cartridges into fire.
• Do not attempt to disassemble or modify the Print Head, ink tanks, and FINE Cartridges.
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Regulatory and Safety Information
For models containing lithium battery
• Dispose of used batteries according to the local regulations.
• Risk of explosion if battery is replaced by an incorrect type.
Users in the U.S.A.
FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10418 (Contains FCC Approved WLAN Module K30357)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.
FCC ID:AZDK30357
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The equipment complies with FCC radiation exposure limits for at uncontrolled equipment. This equipment should be installed and operated with minimum distance at least 20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter.
Canon U.S.A., Inc. One Canon Park Melville, New York 11747 1-800-652-2666
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Users in Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20cm or more away from person's body (excluding extremities: hands, wrists, feet and ankles).
Pour les usagers résidant au Canada
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Cet équipement est conforme aux limites d'exposition aux rayonnements énoncées pour un environnement non contrôlé et respecte les règles d'exposition aux fréquences radioélectriques (RF) CNR-102 de l'IC. Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps (à l'exception des extrémités : mains, poignets, pieds et chevilles).
Users in Jordan
This printer contains WLAN Module approved by TRC/LPD/2013/130
Name of WLAN Module : K30357
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
These symbols indicate that this product is not to be disposed of with your household waste, according to the WEEE Directive (2012/19/EU), the Battery Directive (2006/66/EC) and/or national legislation implementing those Directives. If a chemical symbol is printed beneath the symbol shown above, in accordance with the Battery Directive, this indicates that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb = Lead) is present in this battery or accumulator at a concentration above an applicable threshold specified in the Battery Directive. This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE) and batteries and accumulators. Improper handling of this type of waste could have a possible impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE. Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon­europe.com/weee, or www.canon-europe.com/battery.
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Korisnici u Srbiji
Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa WEEE Direktivom (2012/19/EU), Direktivom o baterijama (2006/66/EC) i nacionalnim zakonima. Ukoliko je ispod gore navedenog simbola odštampan hemijski simbol, u skladu sa Direktivom o baterijama, ovaj simbol označava da su u ovoj bateriji ili akumulatoru prisutni teški metali (Hg – živa, Cd – kadmijum, Pb ­olovo) u koncentracijama koje premašuju prihvatljivi prag naveden u Direktivi o baterijama. Ovaj proizvod treba predati određenom centru za prikupljanje, npr. po principu „jedan-za-jedan“ kada kupujete sličan novi proizvod, ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme (EEE), baterija i akumulatora. Nepravilno rukovanje ovom vrstom otpada može imati negativne posledice po životnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koji se uglavnom vezuju za EEE. Vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Više informacija o tome kako možete da reciklirate ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery.
Environmental Information
Reducing your environmental impact while saving money
Power Consumption and Activation Time
The amount of electricity a device consumes depends on the way the device is used. This product is designed and set in a way to allow you to reduce your electricity costs. After the last print it switches to Ready Mode. In this mode it can print again immediately if required. If the product is not used for a time, the device switches to its Power Save Mode. The devices consume less power (Watt) in these modes. If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode, please consider that this device may then only switch to a lower energy level after a longer period of time or not at all. Canon does not recommend extending the Activation Times from the optimum ones set as default.
Energy Star
The Energy Star® programme is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimise environmental impact.
Products which meet the stringent requirements of the Energy Star® programme for both environmental
benefits and the amount of energy consumption will carry the Energy Star® logo accordingly.
®
Paper types
This product can be used to print on both recycled and virgin paper (certified to an environmental stewardship scheme), which complies with EN12281 or a similar quality standard. In addition it can
support printing on media down to a weight of 64g/m2, lighter paper means less resources used and a lower environmental footprint for your printing needs.
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RMC
Regulatory Model Code (RMC) is for identification and proof that the product complies with the regulations. Please note that RMC is different from the marketing model number of the product.
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Main Components and Basic Operations
Main Components
About the Power Supply of the Printer
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Main Components
Front View
Rear View
Inside View
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Front View
(1) top cover
Open to replace an ink tank or remove jammed paper inside the printer.
(2) feed slot cover
Prevents anything from falling into the feed slot.
Open it to slide the paper guides, and close it before printing.
(3) paper support
Open to load paper in the rear tray.
(4) rear tray
Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
Loading Paper in the Rear Tray
(5) paper guides
Align with both sides of the paper stack.
(6) disc tray guide
Attach the disc tray here. Use when printing onto a printable disc. Keep closed for normal operation.
(7) paper output tray
Printed paper is ejected. Open it before printing.
(8) output tray extension
Pull out to support ejected paper.
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* All buttons and lamps are shown lit in the above figure for explanatory purposes.
(9) POWER lamp
Lights after flashing when the power is turned on.
Note
• You can check the status of the printer by the POWER and Alarm lamps.
POWER lamp is off: The power is off.
POWER lamp lights: The printer is ready to print.
POWER lamp flashes: The printer is getting ready to print, or printing is in progress.
Alarm lamp flashes: An error has occurred and the printer is not ready to print.
POWER lamp flashes and Alarm lamp flashes alternately: An error that requires contacting the service center may have occurred.
If an Error Occurs
(10) ON button
Turns the power on or off.
Turning the Printer On and Off
(11) Alarm lamp
Lights or flashes when an error occurs.
(12) RESUME/CANCEL button
Cancels a print job in progress. You can press this button to release from printer error status and resume printing, after the printer problem is resolved.
(13) Wi-Fi button/Wi-Fi lamp
Hold down to automatically set up the wireless LAN connection.
Lights or flashes to indicate the wireless LAN status.
Lights:
Wireless LAN connection is enabled.
Flashes:
Printing over wireless LAN. Also flashes while configuring the wireless LAN connection.
(14) direct print port
Connect a PictBridge compliant device such as a digital camera to print directly.
Warning
• Do not connect any equipment other than PictBridge compliant devices to the direct print port of the printer. This may cause fire, electric shock, or damage to the printer.
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Important
• Do not touch the metal casing.
• Do not use the USB cable longer than 10 feet (3 meters) to connect any PictBridge compliant device to the printer since it may affect the operation of other peripheral devices.
(15) disc tray storage compartment
The disc tray supplied with the printer can be stored here.
Storing the disc tray
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Rear View
(1) paper guides
Align with both sides of the paper stack.
(2) paper support
Open and pull out to load paper in the manual feed tray.
(3) manual feed tray
Load a sheet of large size paper, such as 14" x 17" (36 x 43 cm) paper, or thick paper.
Loading Paper in the Manual Feed Tray Media Types You Can Use
(4) Paper Jam Clearing button
Press this button when removing paper jammed in the manual feed tray.
Paper Jams
(5) power cord connector
Plug in the supplied power cord.
(6) USB port
Plug in the USB cable to connect the printer with a computer.
(7) wired LAN connector
Plug in the LAN cable to connect the printer to a LAN.
Important
• Do not touch the metal casing.
• Do not plug in or unplug the USB cable or LAN cable while printing.
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Inside View
(1) print head holder
Install the print head here.
(2) ink lamps
Lights or flashes to indicate the ink tank status.
Checking the Ink Status with the Ink Lamps
(3) print head lock lever
Locks the print head into place.
Important
• Do not raise this lever after installing the print head.
Note
• For details on replacing an ink tank, see Replacing an Ink Tank.
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About the Power Supply of the Printer
Confirming that the Power Is On
Turning the Printer On and Off
Notice for the Power Plug/Power Cord
Notice for Unplugging the Power Cord
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Confirming that the Power Is On
The POWER lamp is lit when the printer is turned on.
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.
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Turning the Printer On and Off
Turning on the printer
1. Press the ON button to turn on the printer.
The POWER lamp flashes and then remains lit.
Confirming that the Power Is On
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.
• When the power is turned on, the printer may start mixing the ink to maintain optimal ink quality (about 30 seconds to 3 minutes).
Ink is mixed at fixed intervals.
• If the Alarm lamp flashes, see If an Error Occurs.
• You can set the printer to automatically turn on when a print operation is performed from a computer connected by USB cable or network. This feature is set to off by default.
Managing the Printer Power
Turning off the printer
1.
Press the ON button to turn off the printer.
When the POWER lamp stops flashing, the printer is turned off.
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Important
• When you unplug the power cord after turning off the printer, be sure to confirm that the
POWER lamp is off.
Note
You can set the printer to automatically turn off when no print jobs are sent to the printer for a certain interval. This is the default setting.
Managing the Printer Power
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Notice for the Power Plug/Power Cord
Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below.
• The power plug/power cord is hot.
• The power plug/power cord is rusty.
• The power plug/power cord is bent.
• The power plug/power cord is worn.
• The power plug/power cord is split.
Caution
• If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service. Using the printer with one of the unusual conditions above may cause a fire or an electric shock.
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Notice for Unplugging the Power Cord
To unplug the power cord, follow the procedure below.
Important
• When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
1.
Press the ON button to turn the printer off.
2.
Confirm that the POWER lamp is off.
3. Unplug the power cord.
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The specification of the power cord differs depending on the country or region of use.
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