Canon MF5700 User Manual

Manuals for the Machine

The manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system
configuration and product purchased, some manuals may not be needed.

Guides with this symbol are printed
manuals.

Guides with this symbol are PDF manuals included on
the accompanying CD-ROM.

CD-ROM

• Setting Up the Machine

• Software Installation

•

Network setting (Only for the MF5770 model.)

• Introduction on Machine Use

• Copying, Printing Instructions

• Troubleshooting

• Fax Instructions

• Troubleshooting

• Software Installation and

Instructions

•

Printing, Scanning and PC Faxing Instructions

• Troubleshooting

• Remote User Interface Instructions

• Network Connectivity and Setup

Instructions

Set-Up Sheet

Quick Reference Guide

(This Manual)

User’s Guide

Facsimile Guide

Only for the MF5750/MF5770 models.

Software Guide

Remote UI Guide

Only for the MF5770 model.

Network Guide

Only for the MF5770 model.

CD-ROM

CD-ROM

CD-ROM

CD-ROM

Model Name

•

F146500 (imageCLASS MF5730)

•

F146502 (imageCLASS MF5750)

•

F146502 (imageCLASS MF5770)

• To view the manual in PDF format, Adobe Reader /Acrobat Reader / Acrobat is required. If Adobe Reader/Acrobat Reader/Ac robat is not installed on your
system, please download it from the Adobe Syst ems Incorporated website.

About This Manual

Symbols

CAUTION

Cautions tell you how to avoid actions that could injure you or damage your
machine.

IMPORTANT

Importants indicate operational requirements and restrictions. Read them carefully to
operate the machine correctly and to avoid damage to the machine.

NOTE

Notes provide advice for using your machine more effectively, describe operating
restrictions, and explain how to avoid minor operating difficulties.

Notations

Press [Start]. Keys on the control panel
If <DISPLAY LANGUAGE> appears, Messages on LCD
Click [OK]. Buttons and menu items on the PC screen
User’s Guide Manual names

Contents

Preface

1 Safety Instructions

2 Operation

3 Main Functions

4 Maintenance

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Legal Limitations on the Usage of Your Product and the Use of Images . . 4

1.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.2 Location for the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.3 Laser Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

200-240V Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.4 Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.1 Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.2 Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.2.1 MF5770 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.2.2 MF5750 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.2.3 MF5730 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.3 Enter Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.1 Set Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3.2 Load the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3.2.1 Platen Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3.2.2 ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.3 Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.3.1 Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.3.2 Density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.3.3 Copy Ratio (Enlarge/Reduce). . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.4 Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3.5 Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

5 Troubleshooting

2

4.1 Replace Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

5.1 Remove Jammed Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5.1.1 Inside Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5.1.2 ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Preface

Thank you for purchasing the Canon imageCLASS MF5700 Series. Please read this
manual to learn the basic operation of the machine. If you have not set up the machine,
see Set-Up Sheet first.

Super G3 is a phrase used to describe the new generation of fax
machines that use ITU-T V.34 standard 33.6 Kbps* modems. Super
G3 High Speed Fax machines allow transmission time of approx. 3
seconds* per page which results in reduced telephone line charges.

* Approx. 3 seconds per page fax data transmission time based on Canon FAX Standard

Chart No.1, (Standard Mode) at 33.6 Kbps modem speed. The Public Switched
Telephone Network (PSTN) currently supports 28.8 Kbps modem speed or lower,
depending on telephone line conditions.

Trademarks

Canon and the Canon Logo are trademarks of Canon Inc.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or in other countries. Other brand and product
names are trademarks or registered trademarks of their respective companies.

Copyright

Copyright 2005 Canon Inc. All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language, in any form or by
any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise,
without the prior written permission of Canon Inc.

Notice

The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF
USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY
NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS
MATERIAL.

3

Legal Limitations on the Usage of Your Product and the Use of Images

Using your product to scan, print or otherwise reproduce certain documents, and the use
of such images as scanned, printed or otherwise reproduced by your product, may be
prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of
these documents is set forth below. This list is intended to be a guide only. If you are
uncertain about the legality of using your product to scan, print or otherwise reproduce
any particular document, and/or of the use of the images scanned, printed or otherwise
reproduced, you should consult in advance with your legal advisor for guidance.

• Paper Money • Travelers Checks

• Money Orders • Food Stamps

• Certificates of Deposit • Passports

• Postage Stamps

(canceled or uncanceled)

• Identifying Badges or Insignias • Internal Revenue Stamps

• Selective Service or Draft Papers • Bonds or Other Certificates of

• Checks or Drafts Issued by

Governmental Agencies

• Motor Vehicle Licenses and
Certificates of Title

• Immigration Papers

(canceled or uncanceled)

Indebtedness

• Stock Certificates

• Copyrighted Works/Works of Art

without Permission of Copyright
Owner

4

1 Safety Instructions

Please read these safety instructions thoroughly before using the machine.

1.1 General

CAUTION

Except as specifically described in User’s Guide, do not attempt to service
the machine yourself. Never attempt to disassemble the machine: opening
and removing its interior covers will expose you to dangerous voltages and
other risks. For all services, contact your local authorized Canon dealer or
the Canon help line.

• Always follow all warnings and instructions marked on the machine.

• Do not use the machine near water. If you spill liquid on or into the machine, unplug it

immediately and call your local authorized Canon dealer or the Canon help line.

• The back of the machine includes slots and openings for ventilation. To keep the machine
from overheating (which can cause it to operate abnormally and create a fire risk), take
care not to block or cover these openings. Do not operate the machine on a bed, sofa, rug,
or other similar soft surface, or near a radiator or other heat source. Do not place the
machine in a closet or cabinet or on shelves unless adequate ventilation is available.

• Operate the machine only from the type of power source indicated on the label on the back
of the machine. If you are unsure of the type of power available from your wall outlets,
contact your local power company.

• Make sure the total amperage used by all devices plugged into the wall outlet does not
exceed the ampere rating of the outlet’s circuit breaker.

• Do not allow anything to rest on the power cord and do not place the machine where the
cord will be walked on. Make sure the cord is not knotted or kinked.

• Do not insert object of any kind into the slots or openings on the machine’s cabinet, as
they could touch dangerous voltage points or short out parts, and result in fire or electric
shock.

• Do not allow small objects (such as pins, paper clips, or staples) to fall into the machine. If
something does fall into it, unplug the machine immediately and call your local authorized
Canon dealer or the Canon help line.

• Do not plug the power cord into an uninterruptible power supply (UPS).

• Always unplug the machine before moving or cleaning it.

1 Safety Instructions 5

• Do not plug the machine into the same circuit as an appliance such as an air conditioner,
electric typewriter, television, or copier. Such devices generate electrical noise that can
interfere with sending or receiving faxes. (Only for the MF5750/MF5770 models.)

• Whenever you unplug the machine, wait at least 5 seconds before you plug it back in.

• Always unplug the machine during thunderstorms.

• Before you transport the machine, remove the toner cartridge.

• Always lift the machine as shown below:

CAUTION

Unplug the machine and contact your local authorized Canon dealer or the
Canon help line in any of these situations:

- If the power cord or plug is damaged or frayed.

- If liquid spills into the machine, or if it is otherwise exposed to rain or
liquids.

- If you notice smoke, unusual noises or odor coming from it.

- If the machine does not operate normally when you follow the operating
instructions. Adjust only those controls that are covered by the operating
instructions in the manuals, or you can damage the machine and require
extensive repair work.

- If the machine is dropped or its cabinet damaged.

- If the machine begins performing poorly, and you cannot correct the
problem by following the procedures in User’s Guide.

- This product emits low level electromagnetic waves. If you use a cardiac
pacemaker and feel abnormalities, move away from this product and
consult your doctor.

1 Safety Instructions6

1.2 Location for the Machine

Install the machine in a location that meets following conditions:

- A flat, stable, vibration-free surface strong enough to support its weight (about 15 kg).

- Cool, dry, clean, well ventilated.

- Dust-free.

- Stable temperature between 10° and 32.5°C. No extreme temperature fluctuations.

- Relative humidity between 20% and 80%.

- No direct sunlight.

- Near a telephone outlet, to allow for an easy connection of the telephone line to the
machine. (Only for the MF5750/MF5770 models.)

- Near an electrical wall outlet that provides 200 to 240-volt AC (50 to 60 Hz) power.

- Near the PC you will connect it to. Make sure you can reach the machine easily.

1.3 Laser Safety Information

Laser radiation could be hazardous to the human body. For this reason, laser radiation
emitted inside this product is hermetically sealed within the protective housing and
external cover. No radiation can leak from the product in the normal operation of the
product by the user.
This product is classified as a Class 1 Laser Product under IEC 60825-1:1993 and EN
60825-1:1994.

■ 200-240V Model

The label shown below is attached to the laser scanner assembly within the product.

1 Safety Instructions 7