Canon iP3300 User Manual

User's Guide

MP-0911-V2.00

FAQs

How to Use This Manual

Safety Precautions

Before Printing

Main Components Loading Printing Paper

Basic Printing

Printing with Windows

Printing with Macintosh

Printing Media

Compatible Media Types High Resolution Paper HR-101N Glossy Photo Paper GP-401 / Glossy Photo Paper "Everyday Use" GP-501 Matte Photo Paper MP-101 Photo Paper Plus Double Sided PP-101D Photo Paper Plus Glossy PP-101 Photo Paper Plus Semi-gloss SG-101, SG-201 Photo Paper Pro PR-101 Photo Stickers PS-101 T-Shirt Transfers TR-301 Envelopes

Routine Maintenance

Replacing an Ink Tank

Keeping the Best Printing Results When Printing Becomes Faint or Colors Are Incorrect Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning Aligning the Print Head Cleaning Your Printer

Using the Canon Setup Utility

Features of the Canon Setup Utility Starting the Canon Setup Utility Canon Setup Utility Menu (Windows) Canon Setup Utility Menu (Macintosh)

Troubleshooting

Cannot Install the Printer Driver Cannot Connect to Computer Properly Print Results Not Satisfactory Printer Does Not Start or Stops During Print Jobs Paper Does Not Feed Properly Paper Jams ALARM Lamp Flashes Orange Error Message Appears on the Screen Windows-specific Problems Cannot Print Properly from a Digital Camera If You Cannot Resolve the Problem

Appendix

Included Items Printing Area Uninstalling the On-Screen Manuals Transporting the Printer Specifications Opening the Printer Properties Dialog Box (Windows) Opening the Page Setup and Print Dialog Box (Macintosh) Opening the Printer Setup Utility (Print Center) (Macintosh)

Opening the Canon IJ Printer Utility (Macintosh)

How to Use This Manual

The screen of this on-screen manual consists of two parts: the Menu frame (on the left) and the Content frame (on the right).

Note

The example screenshots in this section are in English.

(1) Menu frame (2) Content frame

Note

Operations explained in this manual are specific to computers running Windows® XP with Service Pack 2 (hereafter referred to as "Windows XP SP2") or Mac® OS X v.10.4.x operating systems. Operation may vary depending on your operating system.

The example above is the screen in Windows. The appearance of the screen in Macintosh® differs slightly.

Navigating from the Menu

Click a title on the Menu frame. The corresponding topic will appear on the Content frame.

Navigating in the Content Frame

(1) Click a character string with a blue underline to jump to the associated

page.

(2) : Click to jump to the previous page.

(3)

(4)

: Click to jump to the next page.

: Click to jump to the beginning of this page.

Printing This Manual

To print a topic, click on a blank area of the Content frame to make sure it is active, then click the Print button.

Note

Clicking the Print button without making the Content frame active can print the Menu frame instead.

To print a topic, click on a blank area of the Content frame to make sure it is active, then select Print on the File menu, and click the Print button.

Note

Clicking the Print button without making the Content frame active can print the Menu frame instead.

Searching Topics by Keywords

You can search for a topic by entering keywords.

Click the Show button. In the search screen, enter a keyword and click the List Topics button.

Select a topic to read from the list of search results, then click the Display button. The page is displayed.

Note

This searches all the on-screen manuals installed on your computer.

Enter keywords in the (search field), then press the Return key. Double-click the topic to read from the list of search results to display the page.

Note

You can click

to specify the search scope.

Search iP3300 User's Guide:

Searches in the on-screen manual currently opened.

Search All Help:

Searches all the online help installed on your computer.

Symbols Used in This Manual

Warning

Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the printer safely, always pay attention to these warnings.

Caution

Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly. In order to use the printer safely, always pay attention to these cautions.

Important

Indicates operational warnings and restrictions. Be certain to read these items to operate the printer correctly, and avoid damage to the printer.

Note

Indicates notes for operation or additional explanations.

Indicates operations in Windows.

Indicates operations in Macintosh.

Trademarks

"Windows" and "Internet Explorer" are trademarks of Microsoft

Corporation, registered in the United States and other countries.

"Macintosh" and "Mac" are trademarks of Apple Computer, Inc., registered

in the U.S. and other countries.

Safety Precautions

Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual.

Warning

You may cause an electric shock, fire, or damage the printer if you ignore any of these safety precautions.

Choosing a location

Power supply Never attempt to plug in or unplug the

Do not place the printer close to flammable solvents such as alcohol or thinners.

printer from the power supply when your hands are wet.

Always push the plug all the way into the power outlet.

Never damage, modify, stretch or excessively bend or twist

the power cord. Do not place heavy objects on the power cord.

Never plug the

printer into a

power socket

that is shared

with other

equipment (extension lead/cord, 2- or 3-way adapter, etc.).

Never use the printer if the power cord is bundled or knotted.

If you detect smoke, unusual smells

or strange noises around the printer, immediately unplug the printer at the power supply and call for service.

Periodically,

unplug the

printer and

use a dry cloth

to wipe off any

dust or dirt collected on the plug and the power outlet. If the printer is placed at a location exposed to a lot of dust, smoke, or high humidity, the dust collected on the plug absorbs moisture and may cause insulation failure and fire.

Cleaning the printer

Use a damp cloth to clean the printer. Never use flammable

solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the printer, it could cause a fire or electric shock.

Always unplug the printer from the power outlet before cleaning the printer. If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the printer.

Maintaining the printer

Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer. The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide.

Working around

the printer

Do not use highly flammable sprays near the printer. This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer.

Caution

You may cause injury or damage the printer if you ignore any of these safety precautions.

Choosing a location

Do not install the printer in a location that is unstable or subject to excessive vibration.

Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, install the printer in a location with an ambient temperature range of 5° C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).

Do not place the printer on a thick rug or carpet.

Do not place the printer with its back attached to the wall.

Power supply

Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the

power cord if necessary.

Never remove the plug by pulling on the cord.

Do not use an

extension lead/ cord.

Never use a power supply source other than the one rated for the printer in the country of where you purchased the printer. AC 100-240 V, 50/60 Hz

Working around the printer

Print Heads and ink tanks

Never put your hands or fingers in the printer while it is printing.

Do not place any object on the printer. Do not place metal objects (paper clips,

staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer.

If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for service.

Do not transport or store the printer on a slant, vertically or upside-down, as the ink may leak and damage the printer.

For safety reasons, store Print Heads and ink tanks out of the reach of small children. If a child ingests any ink, consult a doctor immediately.

Do not shake Print Heads or ink tanks. Ink may leak out and stain clothing or the surrounding area.

Never touch the

electrical contacts on a Print Head after printing. The metal parts may be very hot and

could cause burns.

Do not throw ink tanks into fire.

Before Printing

Main Components

Front View

(1) Top Cover

Open when replacing the ink tanks, or when removing jammed paper.

(2) Paper Guide (Auto Sheet Feeder)

After loading paper, pinch the knob and slide it so that it just touches the left edge of the paper.

(3) Sheet Feeder Cover

Open to load paper in the Auto Sheet Feeder.

(4) Auto Sheet Feeder

Load paper here before printing. Paper feeds automatically, one sheet at a time.

(5) Paper Support

Supports paper loaded on the tray. Extend it before loading paper. To extend it, put your finger in the rounded indent and pull out the extension until it stops.

(6) Cover Guide

Align the right side of the paper to this guide.

(7) POWER Button / Power Lamp

Turns the printer on and off. Lights or flashes green to indicate the power status.

(8) Alarm Lamp

Lights or flashes orange when an error has occurred, or when paper or ink has run out.

(9) RESUME/CANCEL Button

Press after resolving a printer error to dismiss an error message and resume printing. Press to cancel a print job in progress.

(10) Direct Print Port

When printing directly from a digital camera, a digital video camcorder, or mobile camera phone compliant with the PictBridge, connect the device here. Refer to "Printing Photographs Directly from a Compliant Device" in the Quick Start Guide.

(11) Paper Output Tray

Printouts are output to this tray.

(12) Output Paper Support

Supports output printouts. Extend it before printing.

(13) Paper Guide (Front Feeder)

After loading paper, pinch the knob and slide it so that it just touches the left edge of the paper.

(14) Front Feeder

Load A4, Letter, or B5-sized plain paper here. Paper feeds automatically, one sheet at a time.

(15) Paper Thickness Lever

Switches the clearance between the Print Head and the loaded paper to match the paper type. Adjust its position according to the type of paper you are printing on.

Note

POWER Lamp and ALARM Lamp You can check the status of the printer by the POWER and

ALARM lamps.

POWER lamp Off: The power is off. POWER lamp lit green: The printer is ready to print. POWER lamp flashing green: The printer is getting

ready to print, or printing is in progress.

ALARM lamp flashing orange: An error has occurred and the printer is not ready to print. For details, see

ALARM Lamp Flashes Orange.

POWER lamp flashes green once and ALARM lamp flashes orange once alternately: An error that requires contacting your Canon Service representative may have occurred. For details, see

POWER Lamp Flashes Green

and ALARM Lamp Flashes Orange Alternately.

Rear View

(16) USB Connector (for computer)

Plug in the USB cable connecting the printer to a computer here.

(17) Rear Cover

Open when removing jammed paper.

(18) Power Connector

Plug in the supplied power cord here.

Inside

(19) Print Head Lock Lever

Locks the Print Head into place.

Important

Do not pull up this lever after installing the Print Head.

(20) Ink Lamp

Lights or flashes red to indicate the status of the ink tank.

(21) Print Head Holder

Holds the Print Head.

Note

For information on how to install the Print Head and ink tanks, refer to the Easy Setup Instructions.

Ink Lamps

You can check the status of each ink tank according to the way its lamp flashes.

On: The printer is ready to print.

Slow flashing (at around 3-second intervals): Ink is low. You can continue printing for a while, but we recommend you to have a replacement ink tank available. For details, see Knowing When to Replace Ink Tank.

Fast flashing (at around 1-second intervals): Ink tank is

empty, or the printer is not ready due to an error. For details, see ALARM Lamp Flashes Orange.

Off: Make sure that the ink tanks are inserted properly. If the lamps are still off after reinserting the ink tanks, there has been an error and the printer cannot print. Check the number of times the orange ALARM lamp flashes and take appropriate action. For details, see

ALARM Lamp Flashes

Orange.

Loading Printing Paper

This section describes how to load printing paper in the Auto Sheet Feeder and the Front Feeder.

Paper Handling

Recommended Paper and Requirements

Paper Support Load Limit

Media Type

Model

Auto Sheet Feeder

Plain Paper

- 0.52 inches / 13 mm

Envelopes - 10

envelopes

High Resolution Paper

HR101N

80 sheets (A4, Letter)

Front Feeder

0.39 inches / 10 mm (A4, Letter, B5)

Not loadable

Printer Paper Thickness Lever

Driver

Setting for

Media

Type

Left

Plain

Paper

Right Envelope

High

Resolution

Left

Paper

Super White Paper

Glossy Photo Paper

SW-201 0.52

inches / 13 mm (A4, Letter)

GP-401 10 sheets

(A4, Letter), 20 sheets (4" x 6" /

101.6 x

152.4 mm, Credit card)

0.39 inches / 10 mm (A4, Letter)

Not loadable

Left

Plain

Paper

Glossy

Photo

Paper

Glossy

Photo Paper "Everyday Use"

GP-501 10 sheets

(A4, Letter), 20 sheets (4" x 6" /

101.6 x

152.4 mm)

Not loadable

Left

Glossy

Photo

Paper

Matte Photo Paper

Photo Paper Plus

Glossy

MP-101 10 sheets

(A4, Letter), 20 sheets (4" x 6" /

101.6 x

152.4 mm)

PP-101 10 sheets

(A4, Letter, 5" x 7" /

127.0 x

177.8 mm), 20 sheets (4" x 6" /

101.6 x

152.4 mm)

Not loadable

Not loadable*2

Left

Matte

Photo

Paper

Photo

Paper Plus

Glossy

Photo Paper Plus Double

Sided

PP101D

1 sheet (A4,

Not loadable*2

Left

Letter, 5" x 7" /

127.0 x

Photo

Paper Plus

Double

Sided

177.8 mm)

Photo

Paper Plus Semi-

gloss

SG101, SG-201

10 sheets (A4, Letter), 10 sheets (8" x 10" /

203.2 x

254.0 mm)

, 20 sheets (4" x 6" /

101.6 x

152.4 mm)

Not loadable*2

Left

Photo Paper Plus Glossy

Photo Paper

Pro

Photo Stickers

T-Shirt Transfers

PR-101 10 sheets

(A4, Letter, 8" x 10" /

203.2 x

254.0 mm), 20 sheets (4" x 6" /

101.6 x

152.4 mm, Wide)

PS-101 1 sheet Not

TR-301 1 sheet Not

Not loadable*2

loadable*2

loadable

Left

Right

Photo Paper Pro

Photo Paper Plus Glossy

T-Shirt Transfers

Paper with a Model Number is Canon specialty media.

You may not be able to purchase some Canon genuine papers depending on your country.

Paper is not sold in the US by Model Number. Purchase paper by name.

Feeding this paper from the Front Feeder can damage the printer. Load in

the Auto Sheet Feeder.

When loading a stack of paper, the printed side may become marked when it

is fed in. In this case, load paper one sheet at a time.

Cannot be used on a Macintosh.

SG-201 only

You can specify the print setting easily by using the Easy-PhotoPrint

provided with the Setup CD-ROM.

Note

For a detailed description of printing media types, see

Printing

Media.

Media Types You Cannot Use

Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. Additionally, when printing on A5 or smaller sized paper, do not use paper thinner than a post card, including plain paper or notepad paper cut to a small size.

Folded, curled, or wrinkled paper Damp paper Paper that is too thin (weighing less than 64 gsm / 17 lb) Paper that is too thick (non-Canon genuine paper weighing more than 105

gsm / 28 lb)

Picture postcards Postcards affixed with photos or stickers Envelopes with double flaps Envelopes with sticker flaps Envelopes with an embossed or treated surface Any type of paper with holes Paper that is not rectangular Paper bound with staples or glue Paper with adhesives Paper decorated with glitter, etc.

Photo Paper Pro Guidelines

Do not touch the print surface until the ink is dry (approximately 30 minutes). Colors in dark images may appear indistinct at first, but will become clearer after approximately 30 minutes.

Images may become smudged if you place printouts in an album before

the ink is completely dry. We recommend to allow the ink to dry for 24 hours before placing your printouts in an album.

Do not attempt to dry the ink with a hair dryer or by exposing printouts to direct sunlight.

Do not store or display printouts in hot or humid conditions. Never expose them to heat or direct sunlight.

Store printouts in photo albums, photo frames, or presentation binders to protect them from direct exposure to air or sunlight.

Do not mount printouts in an adhesive-type album as you may not be able to remove them. Note that some types of clear plastic folders and albums may cause the edges of the paper to turn yellow.

Using the Auto Sheet Feeder and the Front Feeder

This printer offers two paper sources to load printing paper; the Auto Sheet Feeder, found at the top of the printer, and the Front Feeder, found at the front of the printer.

Note

You cannot load paper other than A4, Letter, or B5-sized plain paper in the Front Feeder. When using any other type of paper, load it in the Auto Sheet Feeder. For details on loading paper, see

Loading Paper.

(A) Auto Sheet Feeder

(B) Front Feeder

When Printing for the First Time

At purchase, the printer is set to feed from the Auto Sheet Feeder.

If you are printing without changing paper source settings, load paper in the Auto Sheet Feeder.

Note

For details on loading paper, see

Sheet Feeder.

Loading Paper in the Auto

(A) Load plain paper in the Auto Sheet Feeder.

To Change the Paper Source

In the printer driver, select a Paper Source. For details on printer driver settings, see

Note

If you select Front for Plain Paper, the printer will automatically switch to the Front Feeder when Plain Paper is specified for Media Type.

Printing with Windows or Printing with Macintosh.

(A) Switch paper source here.

Paper Source Selection Scenarios

Deciding on the usage of the two paper sources to print with minimum reloading of paper depends mainly on the variety of the type of paper you use regularly, and also on space limitations of the location you are setting the printer.

If you print a lot on photo paper as well as on plain paper

If you use photo paper as much as plain paper, you can load photo paper in the Auto Sheet Feeder and plain paper in the Front Feeder. In the printer driver, select Front for Plain Paper for Paper Source. The printer will automatically switch to the Front Feeder when Plain Paper is specified for

Media Type.

Note

You cannot load paper other than A4, Letter, or B5-sized plain paper in the Front Feeder. When using any other type of paper, load it in the Auto Sheet Feeder. For details on loading paper, see

Loading Paper.

(A) Auto Sheet Feeder: Load paper of various types and sizes, including

photo paper

(B) Front Feeder: Load A4, Letter, or B5-sized plain paper

Choosing the paper source to match the location of the printer

You can choose to use only either the Auto Sheet Feeder or Front Feeder according to the location of the printer. For example, if you intend to install the printer in a small place, such as on a shelf with minimal space, you can use just the Front Feeder for printing.

Note

You cannot load paper other than A4, Letter, or B5-sized plain paper in the Front Feeder. When using any other type of paper, load it in the Auto Sheet Feeder. For details on loading paper, see

Loading Paper.

Loading Paper

Important

If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39" / 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams.

You cannot print on postcards affixed with photos or stickers.

Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause the paper to be jammed.

Note

For details on the specialty media Canon provides for use with its various printers, see Printing Media.

For detailed instructions on how to load specialty media into the printer, see Printing Media.

When Printing on Plain Paper

You can use general copy paper or Canon's Super White Paper. When printing on both sides, we recommend Canon's Super White Paper Double-Sided.

Paper size:

- Standard sizes: A4, B5, A5 (Auto Sheet Feeder only), Letter, and Legal (Auto Sheet Feeder only)

- Non-standard sizes for the Auto Sheet Feeder: 2.13" x

3.39" to 8.5" x 23" / 54.0 x 86.0 mm to 215.9 x 584.2 mm

Paper weight: 17 to 28 lb / 64 to 105 gsm

You can load up to 150 sheets of plain paper (17 lb / 64 gsm, 0.52 inches / 13 mm in height) in the Auto Sheet Feeder, and up to 110 sheets of plain paper (17 lb / 64 gsm, 0.39 inches / 10 mm in height) in the Front Feeder. However, proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the

sheets of paper you load at a time to around half (around

0.2 inches / 5 mm in paper stack height).

Do not stack more than 50 sheets in the Paper Output Tray.

When Printing on 5" x 7", 4" x 6", or 2.13" x 3.39" (Credit Card-sized) paper

Load paper only in the Auto Sheet Feeder.

You can load up to 20 sheets of 4" x 6" or 2.13" x

3.39" (credit card-sized) paper and 10 sheets of 5" x 7" paper.

We recommend using genuine Canon photo media when printing photographs. See Printing Media.

Loading Paper in the Auto Sheet Feeder

1 Flatten the four corners of the paper before loading it.

Note

Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.

If paper is curled, hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat. See Paper is curled..

To avoid curling, handle paper as follows.

- Put unused paper back into the package and keep them on a level surface.

- Take out only the necessary number of sheets from the package, just before printing.

2 Prepare to load paper.

(1) Open the Sheet Feeder Cover and pull out the Paper Support. (2) Open the Front Feeder. (3) Extend the Paper Output Support. (4) Adjust the position of the Paper Thickness Lever.

Set it to the right when printing on envelopes or T-shirt transfers, and left when printing on any other type of paper. See

Paper Handling.

3 Load the paper.

Do not load higher than the Load Limit Mark (A).

(1) Load the paper in the Auto Sheet Feeder with the print side facing UP. (2) Align the paper stack against the Cover Guide on the right side of the

Paper Support.

Note

Make sure that the Cover Guide is set upright when you load paper in the Auto Sheet Feeder.

(3) Pinch the Paper Guide and slide it against the left side of the paper

stack.

4 In the printer driver, select Auto Sheet Feeder for Paper

Source

See Printing with Windows or Printing with Macintosh.

Note

Select the page size of the loaded paper in Page Size in the printer driver.

Loading Paper in the Front Feeder

+ 172 hidden pages