Canon FB 1200S User Manual

Canon Color Image Scanner
CanoScan FB1200S
Product
Guide

How to Make Best Use of the Manuals

Printed Manual
CanoScan FB1200S
Getting Started
Describes operating procedure from set up and
When you
open the box
software installation to scanning and confirmation of operation. Please read before using the scanner for the first time.
Learn advanced techniques for scanning after reading this guide and setting up the scanner.
Electronic Manual
ScanGear CS-S
Windows Macintosh
User's Guide
Detailed information on how to use ScanGear CS-S and ScanGear Toolbox CS.
Proceed to these after thoroughly mastering ScanGear CS-S and ScanGear Toolbox CS.
Electronic Manuals
Manual for Each Application Software
Tells you how to use Adobe Photoshop 5.0 LE and Caere OmniPage Limited Edition.
Electronic Manual
CanoScan FB1200S
Product Guide
Learn more about operating the scanner, CD-ROM and ADF.
Electronic Manual
Plug-in Module CS-S
User's Guide
Detailed information on how to use Plug-In Module CS-S.
Electronic Manual
CanoScan Toolbox CS
User's Guide
Detailed information on how to use CanoScan Toolbox CS.
Proceed to these after thoroughly mastering Plug-in Module CS-S and
Read these before using the bundled application programs.
CanoScan Toolbox CS.
This Guide
2

How to Use the Product Guide

This guide provides in-depth information on individual topics related to the CanoScan FB1200S color image scanner and the accompanying software CD-ROM. If you haven’t already read the Getting Started guide, we recommend that you follow its suggestions first before consulting this guide.

Organization

The guide deals with scanner and software topics that could not be covered in the Getting Started guide. Each topic is intended to be read as a separate unit. You need only read the
topics that apply. This guide is divided into 4 sections.
Chapter 1 How to Use the Scanner
How to connect it to the computer and how to position documents for scanning.
Chapter 2
How to use the software CD-ROM and the electronic manuals.
How to Use the CanoScan Setup Utility CD-ROM
Chapter 3 Automatic Document Feeder
How to attach and operate the ADF-S9 Automatic Document Feeder.
Appendices
Troubleshooting tips, care and maintenance.
•References to Windows in this guide refer to Windows 95, Windows 98 and Windows NT 4.0.
3

Conventions

Important information in this guide is indicated by the following symbols.
WARNING
• This symbol indicates precautions that must be taken when operating the equipment. Ensure that you read all warnings.
NOTE
Disclaimer
1. While every effort has been made to ensure that the information contained in this guide is accurate and complete, no liability can be accepted for any errors or omissions. We respectfully request that you notify the nearest Canon Customer Support Help Desk if you have any questions or suggestions about this guide. Canon Inc. reserves the right to change the specifications of the hardware and software described herein at any time without prior notice.
2. No part of this guide may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form, by any means, without the prior written permission of Canon Inc.
3. Canon Inc. makes no warranties for damages resulting from corrupted or lost data due to a mistaken operation or malfunction of the software or equipment.
• CanoScan is a trademark of Canon Inc.
• Adobe, Adobe Acrobat and Adobe Photoshop are trademarks of Adobe Systems Incorporated.
• IBM and IBM PC/AT Series are registered trademarks of International Business Machines Corporation.
• Macintosh and Power Macintosh are trademarks of Apple Computer Inc.
• Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in the U.S.A. and other countries.
• OmniPage is a trademark of Caere Corp.
• Other names and products not mentioned above may be trademarks or registered trademarks of their respective companies.
Copyright © 1999 Canon Inc. All rights reserved.
• This symbol indicates supplementary operating procedures and other useful information.
Use of shielded cable is necessary to comply with technical requirements of the EMC Directive.
4

Table of Contents

How to Make Best Use of the Manuals......................................................................... 2
How to Use the Product Guide...................................................................................... 3
Organization................................................................................................................ 3
Conventions ................................................................................................................. 4
Features of the CanoScan FB1200S ............................................................................... 8
Safety Precautions ................................................................................................. 10
Operating Requirements ............................................................................................. 14
Components Guide....................................................................................................... 17
Chapter 1 How to Use the Scanner 19
Connecting to the Computer....................................................................................... 20
Connecting Two or More SCSI Devices..................................................................... 20
SCSI Connector and SCSI Interface Cable Descriptions............................................ 26
Positioning Documents (No ADF) ................................................................................ 29
Transporting the Scanner............................................................................................. 31
Chapter 2
How to Use the CanoScan Setup Utility CD-ROM ...................................................... 34
Start the CanoScan Setup Utility .............................................................................. 34
Windows Macintosh
How to Use the CanoScan Setup Utility CD-ROM
Starting the CanoScan Setup Utility for Windows .................................. 35
Starting the CanoScan Setup Utility for Macintosh................................. 37
33
5
About the Menu Window......................................................................................... 39
View the Electronic Manuals ....................................................................................... 41
What is an Electronic Manual?................................................................................. 41
List of Electronic Manuals for Windows .................................................................. 41
List of Electronic Manuals for Macintosh................................................................. 42
Reader Software for the Electronic Manuals .......................................................... 42
Viewing Electronic Manuals ..................................................................................... 43
Using the Electronic Manuals ................................................................................... 45
Displaying the CD-ROM Contents
Troubleshooting ........................................................................................................... 52
Exiting the CanoScan Setup Utility.............................................................................. 53
Windows
................................................................ 50
Chapter 3 Automatic Document Feeder 54
Components Guide....................................................................................................... 55
ADF-S9........................................................................................................................ 55
Option Cable.............................................................................................................. 56
Attaching the ADF to the Scanner .............................................................................. 57
Attaching the Cables.................................................................................................... 59
Loading Documents ..................................................................................................... 63
Acceptable Media ..................................................................................................... 65
Software Settings ......................................................................................................... 67
Paper Jams .................................................................................................................... 70
Jams in the Document Tray....................................................................................... 70
Jams during Document Ejection............................................................................... 71
Jams Inside the ADF .................................................................................................. 72
After Clearing a Paper Jam....................................................................................... 73
6
Problems with Scanned Images ................................................................................... 74
Cleaning the Delivery Guide Sheet .......................................................................... 74
Replacing the Delivery Guide Sheet............................................................................ 79
Frequent Misfeeds........................................................................................................ 82
Appendices 84
Troubleshooting ........................................................................................................... 85
Problems with Software Installation........................................................................ 86
Problems Starting Software Programs..................................................................... 87
Problems with the Scanner....................................................................................... 89
Problems with Scanning............................................................................................ 93
Problems with the Automatic Document Feeder (ADF-S9) .................................... 96
Other Issues ............................................................................................................... 97
Scanner Not Identified ................................................................................................. 98
Care and Maintenance............................................................................................... 100
Major Specifications ................................................................................................... 102
Index............................................................................................................................ 104
Customer Support Help Desks ................................................................................... 106
7

Features of the CanoScan FB1200S

This scanner is a flatbed color scanner with 1200 dpi optical resolution incorporating the following features.
Fine Color Tones and High Resolution
Achieves a maximum optical resolution of 1200 dpi x 1200 dpi. The 1200 dpi primary scan (horizontally across document) is realized with VAROS, the proprietary Canon system short for VAriable Refraction Optical System. VAROS is a two-pass scanning technique that com shifted by a half pixel. Reading 12 bits (4,096 colors) per red, green and blue (RGB) channel, the scanner offers 12-bit or 8-bit output that reproduces brilliant tones at high resolution.
Standby Power and Energy-Saving Features
This scanner, even with the power on, consumes only 12 watts or lower at standby and only 35 watts or lower at full operation. The standby feature means the scanner is always ready to use. The product meets the Energy Star requirements for energy conservation.
Convenient Start Button
The one-touch start button on the front of the scanner allows convenient use of the accompanying software (ScanGear Toolbox CS/CanoScan Toolbox CS).
bines the results of the scanning unit's first pass with a second pass that is optically
8
Optional Film Adapter Unit
The FAU-S10 optional film adapter unit allows films and transparencies to be scanned singly or in batches, increasing the versatility of this high-quality scanner. Refer to the manual accompanying the FAU-S10.
Optional Automatic Document Feeder
The ADF-S9 optional automatic document feeder permits hands-free operation for up to 20 sheets, a convenient timesaving feature. See Chapter 3, Automatic Document Feeder, in this guide.
WARNING
• It is illegal to reproduce currency, bills, negotiable securities and other documents
prohibited by law. Reproduction of such items may be subject to criminal prosecution.
• It is illegal to reproduce legal certificates, licenses, travel tickets, and certain public and
private documents prohibited from reproduction by law. Reproduction of such items may be subject to criminal prosecution.
• Please note that intellectual property protected by copyright may not be reproduced
without the express permission of the copyright holder except for personal or household use under limited circumstances.
9

Safety Precautions

Please read and take the following precautions before using the equipment.
WARNING Warns against operations that may lead to death or injury if performed incorrectly.
Pay attention to these warnings to permit the safe use of the equipment.
CAUTION Cautions against operations that may lead to injury to persons or damage to property
if performed incorrectly. Pay attention to this information to permit the safe use of the equipment.

About Locations

WARNING
• Do not place the equipment near flammable liquids, such as alcohol or thinners. Contact
between the internal electrical components and flammable liquids may result in fire or
electric shocks.
• Do not place the following objects on top of the equipment. Contact between the
internal electrical components and these objects may result in fire or electric shocks.
- Any metallic objects, such as necklaces
- Any container with liquid in it, such as cups, vases and flower pots
If any of these objects or liquids enter the inside of the equipment, immediately unplug
the AC adapter and contact your retailer or Canon Customer Support Help Desk.
10
CAUTION
• Do not place the equipment in the following areas. Fire or electric shocks may result.
- Areas with high humidity
- Areas subject to direct sunlight
- Areas with high temperatures
- Areas near open flames
• Do not place the equipment on shaky stands, unstable surfaces or surfaces subject to
frequent vibrations. If the equipment falls, it may cause injuries.
• Do not place heavy objects on the equipment. Objects may fall and cause injuries.

About the Power Supply

WARNING
• Do not damage, mutilate or modify the power cord or AC adapter. Do not place heavy
objects on, pull or excessively bend the power cord. Damaged wires may cause fires or
electric shocks.
• Do not plug in/unplug power cords with wet hands. You may be electrocuted.
• Do not connect excessive numbers of plugs into one electrical outlet. It may result in fire
or electric shocks.
• Do not twist or tie electrical cords together. It may result in fire or electric shocks.
• Plug the power cord and the AC adapter plug all the way into the socket. Improperly
attached equipment may result in fire or electric shocks.
• Do not use AC adapters other than the one supplied. Fire or electric shock may result.
11
• As a rule, do not use electrical extension cords. They could cause fires or electric shocks.
If the use of an extension cord is necessary, do not use one longer than 5 meters (15
feet). Make sure that the extension cord is not twisted, and that the power cord of the
AC adapter is fully plugged into the extension cord. Do not use multiple extension cords.
• Do not use extension cords in high traffic areas where they can be stepped on or tripped
over. This could damage the cords and result in fire or electric shocks.
• Do not place any objects on the AC adapter or its cords.
• Do not use the AC adapter outdoors or in exposed areas.
CAUTION
• Do not plug in the equipment into outlets with voltages other than the specified
voltages. Incorrect voltages may result in fire or electric shocks.
• When unplugging the power cord, always pull on the main body of the cord. Pulling on
the cord may damage the wires and lead to fire or electric shocks.
• Do not place objects around the power cord in case it needs to be unplugged during
emergencies.

General Handling Precautions

WARNING
• Do not take apart or modify the equipment. It contains high-voltage components that
could cause fires or electric shocks if handled improperly.
• If you hear unusual noises, see smoke, feel excessive heat or smell anything unusual,
immediately unplug the power cord and contact your retailer or Canon Customer
Support Help Desk. Continued use may result in fires or electric shocks.
12
• Do not use flammable sprays near this equipment. Also do not spill water, other liquids,
or flammable liquids on the equipment. Contact between the internal components and
these fluids may result in fire or electric shocks. If anything enters this equipment,
immediately unplug the power cord and contact your retailer or Canon Customer
Support Help Desk.
• When cleaning the equipment, always unplug the power cord. Otherwise you could start
a fire or receive an electric shock.
• When cleaning the equipment, use a water-moistened cloth that is well wrung out. Do
not use flammable liquids, such as alcohol, benzene or thinners. Flammable liquids
entering the internal electrical parts may result in fire or electric shocks.
CAUTION
• Be careful not to pinch your hands when closing the document tray cover. Injuries may
result.
• Do not press heavily on the document tray cover. The document tray glass may break
and injure you.
• Unplug the equipment for safety when it is unused for extended periods, such as long
weekends.
• Be extremely careful when transporting the equipment. Dropping it may cause injuries.
• Allow sufficient time for the equipment to cool after unplugging the power cord before
placing the equipment cover over it. Covering hot equipment could result in fire.
• Do not use the supplied CD-ROM in regular CD players (audio only players). It may
produce loud sounds that could damage hearing.
• Unplug the power cord from the outlet at least once a year and clean the area around
the base of the power cord’s metal pins to ensure all dust is removed. If dust accumulates
in this area, it may result in fire.
13

Operating Requirements

To use this scanner safely, operate it within the guidelines specified below.
• Operate the equipment in an area where the following temperature and humidity
conditions can be met.
Ambient Temperature: 5 degrees - 35 degrees Celsius
(41 degrees - 95 degrees Fahrenheit)
Humidity: 10% - 90% RH (without condensation formation)
• Operate the equipment with the supplied electrical cords at the voltages and amperage
specified for this equipment. Please use standard outlets (normal home outlets) for your
country.
• Make certain there is plenty of free air space around the scanner for cooling purposes.
Approx. 10 cm (4 in.)
Approx. 20 cm (8 in.)
Approx. 10 cm (4 in.)
(View from above the scanner).
14
• Set up the scanner within the reach of the cable.
• Do not place the scanner in areas with large fluctuations in temperature or humidity.
Also do not move the equipment rapidly between areas with high and low humidity.
Condensation may cause image errors. After moving from a high humidity area to a low
humidity area, allow the scanner sufficient time to adapt to the new condition before
use.
• Do not place the equipment in an area subject to direct sunlight. The humidity may rise
inside the equipment and cause damage, or the image quality may decrease. If you have
to use it in direct sunlight, block the light with a thick curtain.
• When the scanner is used in low ambient temperatures, it may take a few moment for
the unit to settle after the lamp lights.
• Locations to Avoid
Uneven or stepped surfaces High temperature environments
15
Environments subject to shocks, smoke,
noxious fumes, water vapor or dust
Locations near TVs or devices generating
strong magnetic fields
Environments in which the air is salty or
greasy
Locations subject to strong direct
sunlight
16

Components Guide

Lock Switch
Locks and unlocks the scanning unit
Document Glass
Place documents here
Document Cover
Holds documents in place
Alignment Mark
Align document edges here
Start Button
Starts the accompanying software, ScanGear Toolbox CS (Windows) or CanoScan Toolbox CS (Macintosh).
WARNING
• Always unlock the scanner before plugging in the AC adapter. Operating the scanner in
the locked state may damage the equipment.
• Lock the scanning unit before transporting it (p. 31).
Scanning Unit
Core component of the scanner, comprising the light source and sensing units (Usually found at the back of the scanner)
17
SCSI Connector
D-sub 25-pin SCSI interface cable connects here
OPTION
SCSI
ID 124TERM
ON
SCSI
DC15V
Dip Switch
NOTE
SCSI Connector
Half-pitch type 50-pin SCSI interface cable connects here
AC adapter Power cord
This scanner does not have a power switch.
Power Connector
The accompanying AC adapter plug connects here
18
Chapter 1
How to Use the Scanner
Connecting to the Computer......20
Positioning Documents (No ADF) ....
Transporting the Scanner ...........31
29
19

Connecting to the Computer

Connecting Two or More SCSI Devices

When connecting two or more SCSI devices (including this scanner), be careful of the following points.
About Daisy Chain Configurations
When connecting multiple SCSI devices to the computer, connect them in a series as shown below. This configuration is called a “daisy chain”. Normally, several SCSI devices can be connected to a single SCSI controller. (The number of SCSI devices and the requirements for connection depend on the SCSI card standard and the type of SCSI devices involved.)
SCSI IDs and Terminator Settings
The SCSI ID and terminator settings for each device must be correct for them to operate.
• The SCSI ID
A SCSI ID is a unique identification number for each SCSI device in a daisy chain. No two numbers can be the same.
20
• Terminator Settings
The terminator marks the last device in a daisy chain. It tells the computer that “this is the last device”. There are two types of terminator: a separate device that is attached to a SCSI device or an On/Off switch built into the SCSI device. This scanner has a built-in terminator. For a daisy chain to operate correctly, the terminator must be set to On for the last SCSI device , and Off for all other SCSI devices. A typical daisy chain is shown below.
First
SCSI device
SCSI ID = 3
Second
SCSI device
SCSI ID = 6
Terminator Off
Third
SCSI device
SCSI ID = 4
Last
SCSI device
SCSI ID = 2
Terminator On
21
WARNING
• The SCSI ID does not have to follow the order of connection. As long as an ID is not
repeated, IDs between 0 and 6 can be used.
• SCSI device equipped computers usually have the following SCSI ID already assigned.
(Read the manual for each computer or SCSI card.) Assign an unused SCSI ID to this scanner.
- For Windows
7: SCSI card or internal SCSI controller
- For Macintosh
0: Internal hard disk drive 3: Internal CD-ROM drive (Desktop model with an internal CD-ROM drive) 7: Macintosh CPU
• Ensure that you unplug the AC adapter from the scanner before you change the SCSI ID or
terminator settings. After resetting them, reconnect the AC adapter and restart the computer.
• How to Set the SCSI ID and Terminator
To set the SCSI ID and terminator on this scanner, adjust the dip switches found on the back panel of the scanner.
OPTION
SCSI
ID 124TERM
ON
SCSI
DC15V
22
Dip Switches
To set the SCSI ID, move the 1-3 switches with a sharp object, such as the tip of a mechanical pencil. Set the switch positions as below to assign a SCSI ID from 0 to 6.
Set the SCSI ID with switches 1-3
indicates the switch position
Set the switch to this side to turn it Off Set the switch to this side to turn it On
SCSI ID 0 SCSI ID 1 SCSI ID 2
SCSI ID 3 SCSI ID 4 SCSI ID 5 SCSI ID 6
To set the terminator ID, move the switch labeled 4. As shown below, the terminator is Off when the switch is set to the upper side, and On when it is to the lower side.
The SCSI ID is set to 2 and the terminator is On when this equipment is shipped from the factory.
Ter minator Off Terminator On
Fourth switch is set to
the upper side
Fourth switch is set to
the lower side
SCSI ID = 2
Terminator On
(Default factory setting)
23
• Sample Configurations
The following examples show typical configurations for the scanner, your computer and other SCSI devices.
Scanner Is the Last SCSI Device.
Set SCSI ID
Terminator Off
Terminator On
Set the scanner’s terminator to On.
Set the IDs of the other SCSI devices to nonconflicting numbers.
Set the terminators of the other SCSI devices to Off.
24
Scanner in the Middle of a Daisy Chain (First Position is Recommended)
Set SCSI ID
Terminator Off
Terminator Off
Terminator On
Set the scanner’s terminator to Off.
Set the scanner and other SCSI devices to nonconflicting IDs.
Set the terminator of the last SCSI device to On.
25

SCSI Connector and SCSI Interface Cable Descriptions

This scanner is equipped with both a Half Pitch 50-Pin and D-Sub 25-Pin connector (port). The supplied SCSI interface cable has a Half Pitch 50-Pin connector on one end and a D-Sub 25-Pin connector on the other.
Half Pitch 50-Pin Connector (Male)
SCSI Interface Cable
OPTION
SCSI
ID 124TERM ON
SCSI
DC15V
D-Sub 25 Pin Connector (Male)
SCSI Connector
D-Sub 25-Pin (Female)
SCSI Connector
Half Pitch 50-Pin (Female)
There are many other types of SCSI connector on the market. When choosing a SCSI cable, you must match the connector shapes, the SCSI cable standard and the impedance category. Without all three correctly matched at both the computer and SCSI device ends, the connection will not work. Check your computer’s SCSI connector to make sure it fits the supplied SCSI interface cable. If it doesn’t, purchase a SCSI interface cable (high-impedance) with connectors that fit into the connectors on your computer and scanner.
26
• Common Connector Types
Computer or SCSI Device Cable
D-Sub 25-Pin (Female) D-Sub 25-Pin (Male)
Half Pitch 50-Pin (Female) Half Pitch 50-Pin (Male)
Centronics Half Pitch 50-Pin (Female) Centronics Half Pitch 50-Pin (Male)
Centronics 50-Pin (Female) Centronics 50-Pin (Male)
27
WARNING
• The Half Pitch 50-Pin and Centronics Half Pitch 50-Pin connectors look alike and the sizes are similar. However, close examination reveals that the pin shapes are different. Be careful when purchasing.
• Only high-impedance cables work with the scanner. Ensure that cables other than the supplied SCSI interface cable are of the high-impedance type.
28

Positioning Documents (No ADF)

Documents must be placed on the document glass to be scanned. The instructions below are for manual positioning. If you are using the automatic document feeder (ADF) option, please see Chapter 3.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
1. Lift the document cover.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
2. Place the document face down.
Orient the document face down on the document glass with the top edge at the back of the scanner (the edge closest to the hinges of the document cover). Align the edges of the document with the alignment mark.
Top Edge
Alignment Mark
Bottom Edge
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
3. Close the document cover, being careful not to dislodge the document.
29
WARNING
• The maximum allowable size for scanning is 216 x 297 millimeters (8.5 x 11.69 inches), up to A4 or Letter size.
• This scanner is equipped with an ultra-sensitive scanning unit. Opening the document cover during scanning, or improperly closing it, may affect the scanning results. If you are scanning thick documents, such as books, that prevent the document cover from closing, cover the document glass with a dark cloth to prevent ambient light from affecting the scan.
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