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Online User’s Guide
P-touch PT-P750W
Before using this printer, be sure to read this Online User’s Guide.
We suggest that you keep this manual in a handy place for future
reference.
Version 0
US ENG
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Introduction
Important Notice
The contents of this document and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained
herein and shall not be responsible for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other errors relating to the publications.
Screen images in this document may differ depending on your computer's operating system.
Before using the P-touch labeler, be sure to read all documents included with the P-touch labeler for
information about safety and proper operation.
Symbols used in this Guide
The following symbols are used throughout this guide.
WARNING
CAUTION
Important
Note
Tells you what to do to avoid the risk of injury.
Tells you about procedures you must follow to avoid minor personal injury or
damage to the P-touch labeler.
Indicates information or directions that should be followed. Ignoring them may result
in damage, or failed operations.
Indicates notes that provide information or directions that can help you better
understand and use the product more efficiently.
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Trademarks and Copyrights
BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd.
P-TOUCH is a trademark or registered trademark of Brother Industries, Ltd.
© 2014 Brother Industries, Ltd. All rights reserved.
Microsoft, Windows Vista, Windows Server and Windows are either registered trademarks or trademarks of
Microsoft Corp. in the United States and/or other countries.
Apple, Macintosh, Mac OS are trademarks of Apple Inc., registered in the United States and other countries.
Android is a trademark of Google Inc.
Google Play is a trademark of Google Inc.
Wi-Fi and Wi-Fi Alliance are registered trademarks of the Wi-Fi Alliance.
WPA, WPA2, Wi-Fi Protected Setup, Wi-Fi Protected Setup logo and Wi-Fi Direct are trademarks of the Wi-Fi
Alliance.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
The names of other software or products used in this document are trademarks or registered trademarks of
the respective companies that developed them.
Each company whose software title is mentioned in this manual has a Software License Agreement specific
to its proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents and
any other materials are all trademarks or registered trademarks of those respective companies.
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Table of Contents
1 Wireless Network Connection Methods 1
Confirm Your Network Environment ..........................................................................................................1
2 Printing from Computers 2
Available Applications for Use with Computers .........................................................................................2
Installing P-touch Editor and the Printer Driver..........................................................................................4
When Printing via a USB Connection..................................................................................................4
When Printing via a Wireless Network Connection .............................................................................4
Establishing a Wireless Network Connection ............................................................................................5
Using WPS (Wi-Fi Protected Setup™) ................................................................................................5
Establishing a Connection in the Infrastructure Mode .........................................................................6
Establishing a Connection Using Wireless Direct................................................................................7
Using P-touch Editor..................................................................................................................................8
Using P-touch Editor (For Windows
Using P-touch Editor (For Macintosh) ...............................................................................................11
3 Printing from iOS Devices 14
Available Applications for Use with iOS Devices.....................................................................................14
Installing Applications ..............................................................................................................................14
Connecting the P-touch labeler to Your iOS Device................................................................................15
Printing from Your iOS Device.................................................................................................................15
®
) .................................................................................................8
4 Printing from Android™ Devices 16
Available Applications for Use with Android™ Devices...........................................................................16
Installing Applications ..............................................................................................................................16
Connecting the P-touch labeler to Your Android™ Device......................................................................17
When Your Android™ Device Supports NFC (Near Field Communication)......................................17
When Your Android™ Device Does Not Support NFC (Near Field Communication)........................18
Printing from your Android™ device........................................................................................................18
5 Printer Setting Tool (for Windows®)19
Using the Communication Settings..........................................................................................................19
Settings Dialog Box ...........................................................................................................................20
Menu Bar ...........................................................................................................................................21
General Tab.......................................................................................................................................24
Wireless LAN Tab..............................................................................................................................26
Wireless Direct Tab ...........................................................................................................................30
Applying Setting Changes to Multiple Printers ..................................................................................31
Using the Device Settings........................................................................................................................32
Menu Bar ...........................................................................................................................................34
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6 Brother P-touch Utility (for Macintosh) 35
Using the P-touch Utility ..........................................................................................................................35
Settings Dialog Box ...........................................................................................................................36
Basic Tab...........................................................................................................................................37
Print Tab............................................................................................................................................38
Wireless Direct Tab ...........................................................................................................................39
7 Web Based Management 40
Overview..................................................................................................................................................40
Configuring the Printer Settings Using Web Based Management (Web Browser) ..................................41
8 Printing Labels Distributed to Multiple Printers 42
Distributed Printing ..................................................................................................................................42
AAppendix 46
Routine Maintenance...............................................................................................................................46
Cleaning the Exterior of Your P-touch Labeler ..................................................................................46
Cleaning the Print Head and Head Roller .........................................................................................46
Cleaning the Tape Cutter ..................................................................................................................48
Troubleshooting .......................................................................................................................................49
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1
Wireless Network Connection Methods 1
Confirm Your Network Environment 1
The connection method varies according to your network environment and the type of device that you want
to connect. Therefore, confirm your network environment before connecting to the network.
Wireless configuration
There is a WLAN
access
point/router
temporarily using a USB cable
See Wireless configuration
temporarily using a USB cable
on page 4.
One-push configuration using
WPS (Wi-Fi Protected
Setup™)
See One-push configuration
using WPS (Wi-Fi Protected
Setup™) on page 4.
1
There is no WLAN
access
point/router
Use Wireless Direct
Android™ device
See Printing from Android™
Devices on page 16.
iOS
See Printing from iOS Devices
on page 14.
Computer
See Establishing a Connection
Using Wireless Direct on page 7.
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2
Printing from Computers 2
Available Applications for Use with Computers 2
In order to use the P-touch labeler effectively, a number of applications and functions are available.
Application Windows Macintosh Features
It is not necessary to install a driver or software for P-touch
Editor Lite.
2
P-touch Editor Lite rr
P-touch Editor rr
P-touch Library r
P-touch Update Software rr
Printer Setting Tool r
Utility r
Wireless Device Setup
Wizard
BRAdmin Light rr
BRAdmin Pro r
r
With P-touch Editor Lite, you can create various simple label
layouts quickly and easily.
P-touch Editor Lite is only supported when connected using
a USB cable.
It is necessary to install the driver and P-touch Editor.
With P-touch Editor, you can create a wide variety of custom
labels in complex layouts by using fonts, templates, and clip
art.
This is installed with P-touch Editor.
This application allows you to use your computer to manage
P-touch Editor templates and other data.
You can use P-touch Library to print templates.
It is necessary to install P-touch Update Software.
The software can be upgraded to the latest version.
This is installed with the printer driver.
This application allows you to specify the printer’s
communication settings and device settings from the
computer.
This is installed with the printer driver.
This application allows you to specify the printer’s
communication settings and device settings from the
computer.
This application allows you to configure your printer for a
wireless network.
This application allows you to configure and manage your
network printer from the computer.
This application allows you to configure and manage your
network printer from the computer.
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Printing from Computers
Useful function Windows Macintosh Features
When printing a large number of labels, printing can be
distributed among multiple printers.
Distributed printing r
Since printing is performed at the same time, the total
printing time can be reduced.
For more information, see Printing Labels Distributed to
Multiple Printers on page 42.
For more information, refer to [FAQ’s & Troubleshooting] on the Brother Solutions Center
(http://support.brother.com/
).
2
3
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Printing from Computers
Note
Installing P-touch Editor and the Printer Driver 2
When Printing via a USB Connection 2
To print from your computer, you must install P-touch Editor, the printer driver, and other applications to your
computer.
Visit our website described below and download the necessary software. The installation instructions are
available on the download page.
For Windows®: http://www.brother.com/inst/
For Macintosh: The [Downloads] page on the Brother Solutions Center (http://support.brother.com/)
When Printing via a Wireless Network Connection 2
If the P-touch labeler is powered by alkaline or Ni-MH batteries, you cannot establish a wireless network
connection. Use the rechargeable Li-ion battery or the AC adapter.
When you want to print via a wireless network connection, it is recommended that you configure the wireless
network settings while installing the application.
You can change the wireless network settings later using the Printer Setting Tool. (For Windows
®
For more information, see Printer Setting Tool (for Windows
) on page 19.
®
only)
2
The following installation methods are available.
Visit our website described below and download the necessary software. The installation instructions are
available on the download page.
®
For Windows
: http://www.brother.com/inst/
For Macintosh: The [Downloads] page on the Brother Solutions Center (http://support.brother.com/)
Wireless configuration temporarily using a USB cable 2
It is recommended that you use a computer wirelessly connected to your network for this method.
You can remotely configure the P-touch labeler from the computer on the network using a USB cable.
One-push configuration using WPS (Wi-Fi Protected Setup™)
You can use WPS to configure your wireless network settings quickly, if your WLAN access point/router
supports WPS.
2
4
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Printing from Computers
Note
Note
Establishing a Wireless Network Connection 2
This section describes how to configure the wireless network settings and establish a wireless network
connection, if you did not configure the wireless network settings during the installation.
If the P-touch labeler is powered by alkaline or Ni-MH batteries, you cannot establish a wireless network
connection. Use the rechargeable Li-ion battery or the AC adapter.
Using WPS (Wi-Fi Protected Setup™) 2
If your WLAN access point/router supports WPS (Wi-Fi Protected Setup™), settings and connections can be
configured easily with the press of a button.
a First, confirm that your WLAN access point/router has the WPS symbol.
2
b Press and hold the Wireless Mode button on the P-touch labeler for more than 5 seconds.
After the Wi-Fi lamp starts flashing in 0.5 second intervals, release the button.
c Press the WPS button on your WLAN access point/router.
d When the connection is established, the Wi-Fi lamp is lit.
The printer will try to connect using WPS for 2 minutes. If the Wireless Mode button is pressed and held
for 5 seconds during that time, the printer will continue trying to connect for an additional 2 minutes starting
from that point.
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Printing from Computers
Note
Note
Note
Establishing a Connection in the Infrastructure Mode 2
For Windows
a Confirm the SSID (network name) and password of your WLAN access point/router beforehand.
b Connect the printer and computer with a USB cable.
c If the Wi-Fi lamp is not lit, press and hold the Wireless Mode button for one second to turn on the
wireless LAN function. After the Wi-Fi lamp is lit, release the button. The Wi-Fi lamp flashes.
d Start the Printer Setting Tool on your computer, and click [Communication settings] button.
®
For details on the Printer Setting Tool, see Printer Setting Tool (for Windows
) on page 19.
e In [Wireless Settings] in the [Wireless LAN] tab, confirm that [Communication Mode] is set to
[Infrastructure].
f Enter the SSID that you have noted, or click [Search] and select the SSID from the displayed list.
g Enter the password as [Passphrase].
Information to be entered varies depending on the authentication method and encryption mode. Enter
necessary information for your network environment.
h Click [Apply].
i When the connection is established, the Wi-Fi lamp is lit.
2
If you want to change any other network settings, use the Communication settings.
For details on the Communication settings, see Using the Communication Settings on page 19.
For Macintosh
Use the Wireless Device Setup Wizard, which you can download from the [Downloads] page on the
Brother Solutions Center (http://support.brother.com/
If you use the Ad-hoc mode, refer to [FAQ’s & Troubleshooting] on the Brother Solutions Center
(http://support.brother.com/
).
).
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Printing from Computers
Note
Establishing a Connection Using Wireless Direct 2
Using this method, the P-touch labeler also serves as a wireless network access point.
a Connect the P-touch labeler and computer with a USB cable.
b If the Wi-Fi lamp is not lit, press and hold the Wireless Mode button for one second to turn on the wireless
LAN function.
After the Wi-Fi lamp is lit, release the button. The Wi-Fi lamp flashes.
c For Windows
Start the Printer Setting Tool on your computer, and click the [Communication settings] button. Confirm
that the [Enable Wireless Direct when Wireless LAN is turned on] checkbox is selected in the [General]
tab of the Communication settings.
(This is selected as the factory default.)
See Using the Communication Settings on page 19 for details on the Communication settings.
For Macintosh
Start the P-touch Utility with your computer, and confirm that [Wireless Direct] is set to [ON] in the
[Wireless Direct] tab.
See Brother P-touch Utility (for Macintosh) on page 35 for details on the P-touch Utility.
®
d In the Wi-Fi settings screen of your computer, select the SSID of the P-touch labeler and enter the
password.
e When the connection is established, the NFC lamp is lit.
2
• The factory default SSID and password are as follows:
SSID: “DIRECT-brPT-P750W****” where “****” is the last four digits of the product serial number.
(You can find the serial number label by opening the cassette cover.)
Password (Network key): 00000000
• If you want to print the SSID and password, press the Wireless Mode button twice.
(Use 0.94" (24 mm) tape.)
• You cannot connect to the Internet via a wireless network while using Wireless Direct. If you want to use
the Internet, use a wired connection.
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Printing from Computers
Note
Using P-touch Editor 2
You will need to install P-touch Editor and the printer driver to use your P-touch labeler with your computer.
To download the latest driver and software, please visit the Brother Solutions Center at:
http://support.brother.com/
When printing via a USB connection, check that the Editor Lite lamp is not lit. If the Editor Lite lamp is lit, press
and hold down the Editor Lite button until the lamp goes off.
Using P-touch Editor (For Windows®) 2
Starting P-touch Editor 2
a For Windows Vista
From the Start button, click [All Programs]-[Brother P-touch]-[P-touch Editor 5.1].
When P-touch Editor starts, select whether you want to create a new layout or open an existing layout.
®
/ Windows® 7 / Windows Server® 2008/2008 R2
2
For Windows® 8/ Windows® 8.1 / Windows Server® 2012/2012 R2
Click [P-touch Editor 5.1] on [Apps] screen or double-click [P-touch Editor 5.1] on the desktop.
When P-touch Editor starts, select whether you want to create a new layout or open an existing layout.
• You can also start P-touch Editor using shortcuts, if you chose to create shortcuts during installation.
• Shortcut icon on the desktop: double-click to start P-touch Editor
• Shortcut icon in the Quick Launch bar: click to start P-touch Editor
• To change how P-touch Editor functions when it starts, click [Tools]-[Options] in the P-touch Editor menu
bar to display the [Options] dialog box. On the left side, select the [General] heading and then the desired
setting in the [Operations] list box under [Startup Settings]. The default setting is [Display New View].
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Printing from Computers
b Select an option in the screen.
3
4
1
5
2
1 To create a new layout, click the [New Layout] button.
2 To create a new layout using a pre-set layout, select the desired category button.
3 To connect a pre-set layout to a database, select the check box next to [Connect Database].
2
4 To open an existing layout, click [Open].
5 To open the application for easily creating labels for electrical equipment management, click the
[Cable Labeling Wizard] button.
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Printing from Computers
B
A
Printing with P-touch Editor 2
Express mode 2
This mode allows you to quickly and easily create layouts that include text and images.
The [Express] mode screen is explained below:
You can print by selecting [Print] from [File] in the menu bar or by clicking the [Print] icon. (Configure the
printing settings in the [Print] screen before printing.)
Professional mode 2
2
This mode allows you to create layouts using a wide-range of advanced tools and options.
The [Professional] mode screen is explained below:
You can print by selecting [Print] from [File] in the menu bar or by clicking the [Print] icon (A). Configure the
printing settings in the [Print] screen before printing.
In addition, you can select “B” to start printing without selecting the printing settings.
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Printing from Computers
Note
Snap mode 2
This mode allows you to capture all or a portion of your computer screen content, print it as an image, and
save it for future use.
a Click the [Snap] mode selection button.
The [Description of Snap mode] dialog box is displayed.
b Click [OK].
The [Snap] mode palette is displayed.
Using P-touch Editor (For Macintosh) 2
2
Starting P-touch Editor 2
a Double-click the [P-touch Editor] icon on the desktop.
The following method can also be used to start P-touch Editor.
Double-click [Macintosh HD] - [Applications] - [P-touch Editor] and then the [P-touch Editor] application
icon.
P-touch Editor starts.
If a message is displayed instructing you to choose the CUPS printer driver 2
When printing, a message may be displayed instructing you to choose the CUPS printer driver depending on
the version of your OS. If this occurs, choose the CUPS printer driver using the following procedure.
a Choose the Apple Menu - [System Preferences] – [Print & Scan] or [Printers & Scanners].
b Choose your Brother printer in the [Printers] section.
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Printing from Computers
Note
3
2
4
c Verify which printer driver is used. This can be found next to [Kind].
If “(Model name) - Air Print” is displayed in [Kind], the Air Print printer driver is chosen. The Air Print
printer driver does not support P-touch Editor, so you should add the CUPS printer driver.
d Click the [+] button.
e Click the [Default] icon which is located at the top of the dialog box.
f Choose your machine from the [Name] list.
2
g Make sure that “Brother XXXXXX CUPS” is selected in the [Use] list.
(Where XXXXXXX is your model name.)
If you cannot find “Brother XXXXXX CUPS”, the CUPS printer driver is not installed. Go to the [Downloads]
page on the Brother Solutions Center (http://support.brother.com/
printer driver.
) to download and install the latest CUPS
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Printing from Computers
h Click [Add].
5
2
6
7
8
i The printer is now available in the [Printers] section.
Choose [Quit System Preferences] from the Apple Menu.
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3
Printing from iOS Devices 3
Available Applications for Use with iOS Devices 3
Application Features
iPrint&Label
Mobile Cable Label Tool
(Scheduled to be available in August
2014)
For more information, refer to [FAQ’s & Troubleshooting] on the Brother Solutions Center
(http://support.brother.com/).
SDK 3
A software development kit (SDK) is available. Visit the Brother Developer Center
(http://www.brother.com/product/dev/index.htm).
This application allows you to print directly to your label printer from your
Apple iPhone, iPad, and iPod touch.
This application allows you to print directly to your label printer from your
Apple iPhone, iPad, and iPod touch.
You can print various cable labels.
3
Installing Applications 3
The Brother applications for iOS devices can be downloaded free-of-charge from the App Store.
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Printing from iOS Devices
Note
Connecting the P-touch labeler to Your iOS Device 3
a Connect the P-touch labeler and computer with a USB cable.
b If the Wi-Fi lamp is not lit, press and hold the Wireless Mode button for one second to turn on the wireless
LAN function.
After the Wi-Fi lamp is lit, release the button. The Wi-Fi lamp flashes.
c For Windows
Start the Printer Setting Tool on your computer, and click the [Communication settings] button. Confirm
that the [Enable Wireless Direct when Wireless LAN is turned on] checkbox is selected in the [General]
tab of the Communication settings.
(This is selected as the factory default.)
See Using the Communication Settings on page 19 for details on the Communication settings.
For Macintosh
Start the P-touch Utility with your computer, and confirm that [Wireless Direct] is set to [ON] in the
[Wireless Direct] tab.
See Brother P-touch Utility (for Macintosh) on page 35 for details on the P-touch Utility.
®
3
d In the Wi-Fi settings screen of your iOS device, select the SSID of the P-touch labeler and enter the
password.
• The factory default SSID and password are as follows:
SSID: “DIRECT-brPT-P750W****” where “****” is the last four digits of the product serial number.
(You can find the serial number label by opening the cassette cover.)
Password (Network key): 00000000
• If you want to print the SSID and password, press the Wireless Mode button twice.
(Use 0.94" (24 mm) tape.)
• You can also connect the P-touch labeler to an iOS device in the infrastructure mode via a WLAN access
point/router.
Printing from Your iOS Device 3
a Start one of the Brother applications for mobile devices with your iOS device.
(See Available Applications for Use with iOS Devices on page 14.)
b After editing the data you want to print, tap [Print].
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4
Printing from Android™ Devices 4
Available Applications for Use with Android™ Devices 4
Application Features
iPrint&Label
Mobile Cable Label Tool
For more information, refer to [FAQ’s & Troubleshooting] on the Brother Solutions Center
(http://support.brother.com/).
SDK 4
A software development kit (SDK) is available. Visit the Brother Developer Center
(http://www.brother.com/product/dev/index.htm).
This application allows you to print directly to your label printer from your
Android™ device.
This application allows you to print directly to your label printer from your
Android™ device.
You can print various cable labels.
4
Installing Applications 4
The Brother applications for Android™ devices can be downloaded free-of-charge from Google Play™.
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Printing from Android™ Devices
Note
Connecting the P-touch labeler to Your Android™ Device 4
Use Wireless Direct to connect the P-touch labeler to your Android™ device. The P-touch labeler serves also
as a wireless network access point.
When Your Android™ Device Supports NFC (Near Field Communication) 4
a If the Wi-Fi lamp is not lit, press and hold the Wireless Mode button for one second to turn on the wireless
LAN function.
After the Wi-Fi lamp is lit, release the button. The Wi-Fi lamp flashes.
4
b For Windows
Start the Printer Setting Tool on your computer, and click the [Communication settings] button. Confirm
that the [Enable Wireless Direct when Wireless LAN is turned on] checkbox is selected in the [General]
tab of the Communication settings.
(This is selected as the factory default.)
See Using the Communication Settings on page 19 for details on the Communication settings.
For Macintosh
Start the P-touch Utility with your computer, and confirm that [Wireless Direct] is set to [ON] in the
[Wireless Direct] tab.
See Brother P-touch Utility (for Macintosh) on page 35 for details on the P-touch Utility.
c Activate the NFC function of your Android™ device, and touch it to the NFC mark on the P-touch labeler.
®
If a dedicated application is not installed on your device, the Google Play homepage will be displayed on
the device.
If this occurs, install a dedicated application, and then continue the procedure from step c. See Available
Applications for Use with Android™ Devices on page 16.
d When your Android™ device is detected, the NFC lamp on the P-touch labeler goes off for a moment
and then is lit again.
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Printing from Android™ Devices
Note
When Your Android™ Device Does Not Support NFC (Near Field Communication) 4
a If the Wi-Fi lamp is not lit, press and hold the Wireless Mode button for one second to turn on the wireless
LAN function.
After the Wi-Fi lamp is lit, release the button. The Wi-Fi lamp flashes.
b For Windows
Start the Printer Setting Tool on your computer, and click the [Communication settings] button. Confirm
that the [Enable Wireless Direct when Wireless LAN is turned on] checkbox is selected in the [General]
tab of the Communication settings.
(This is selected as the factory default.)
See Using the Communication Settings on page 19 for details on the Communication settings.
For Macintosh
Start the P-touch Utility with your computer, and confirm that [Wireless Direct] is set to [ON] in the
[Wireless Direct] tab.
See Brother P-touch Utility (for Macintosh) on page 35 for details on the P-touch Utility.
®
c Start one of the Brother applications for mobile devices with your Android™ device and tap .
(See Available Applications for Use with Android™ Devices on page 16.)
Select a printer from the displayed list.
• The factory default SSID and password are as follows:
SSID: “DIRECT-brPT-P750W****” where “****” is the last four digits of the product serial number.
(You can find the serial number label by opening the cassette cover.)
Password (Network key): 00000000
4
• If you changed the password using the Communication settings, you must enter it after selecting the
printer.
• If you want to print the SSID and password, press the Wireless Mode button twice.
(Use 0.94" (24 mm) tape.)
• You can also connect the P-touch labeler to an Android™ device in the infrastructure mode via a WLAN
access point/router.
Printing from your Android™ device 4
a Start one of the Brother applications for mobile devices with your Android™ device.
(See Available Applications for Use with Android™ Devices on page 16.)
b After editing the data you want to print, tap [Print].
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5
Note
Important
By using the Printer Setting Tool, the printer’s communication settings and device settings can be specified
from the computer.
The Printer Setting Tool is installed at the same time as other software such as the printer driver.
Printer Setting Tool (for Windows®) 5
Using the Communication Settings 5
With [Communication settings] in the Printer Setting Tool, the printer communication information can be
specified or changed when connecting the printer and computer with a USB cable. Not only can you change
the communication settings for one printer, but you can also easily apply the same settings to multiple
printers.
• Before connecting the USB cable to the computer, check that the Editor Lite lamp is not lit. If the Editor
Lite lamp is lit, press and hold down the Editor Lite button until the lamp goes off.
• Make sure that the AC adapter is connected to an AC power outlet.
• Make sure that the printer driver has been installed and is functional.
• Connect this printer to a computer with a USB cable.
With this tool, settings cannot be specified using a wireless LAN connection.
a Connect the P-touch labeler to the computer.
b For Windows Vista
From the Start menu, click [All Programs] - [Brother] - [Label & Mobile Printer] - [Printer Setting Tool].
For Windows
On the [Apps] screen, click [Printer Setting Tool].
The main window appears.
®
/ Windows® 7 / Windows Server® 2008/2008 R2
®
8 / Windows® 8.1 / Windows Server® 2012/2012 R2
5
c Select the P-touch labeler to be configured from the [Printer] drop-down list and then click
d Specify or change the settings.
[Communication settings]. The [Communication settings] window appears.
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Printer Setting Tool (for Windows®)
Settings Dialog Box 5
3
4
5
1
2
6
7
8
9
5
10
1 Disable these settings
When this check box is selected, appears in the tab, and the settings can no longer be specified or
changed.
The settings in a tab where appears will not be applied to the printer even if [Apply] is clicked. In
addition, the settings in the tab will not be saved or exported when the [Save in Command File] or [Export]
command is executed.
To apply, save or export the settings to the printer, be sure to clear the check box.
2Items
When [Current Status] is selected, the current settings appear in the settings display/change area.
Select the item for the settings that you want to change.
3 Menu Bar
Select a command contained in each menu from the list.
For details on the menu bar, see Menu Bar on page 21.
4Printer
Selects the printer whose settings are to be changed.
If only one printer is connected, it is unnecessary to make a selection since only that printer will appear.
5 Node Name
Displays the node name. The node name can also be changed. (See Tools menu on page 23)
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Printer Setting Tool (for Windows®)
Important
Important
Note
6 Settings Tabs
Click the tab containing the settings to be specified or changed.
If appears in the tab, the settings in that tab will not be applied to the printer.
7 Settings Display/Change Area
Displays the current settings for the selected item. Change the settings as necessary using the drop-down
menus, direct entry or other appropriate methods.
8 Refresh
Click to update the displayed settings with the most recent information.
9Exit
Exits [Communication settings], and returns to the main window of the [Printer Setting Tool].
Settings are not applied to printers if the [Exit] button is clicked without clicking the [Apply] button after
changing settings.
10 Apply
Click [Apply] to apply the settings to the printer.
To save the specified settings in a command file, select [Save in Command File] from the drop-down
menu.
5
Clicking [Apply] applies all settings in all tabs to the printer.
If the [Disable these settings] check box is selected, the settings in that tab are not applied.
Menu Bar 5
File menu 5
Apply Settings to the Printer
Applies the settings to the printer.
If the [Disable these settings] check box is selected, the settings in that tab are not saved.
Save Settings in Command File
Saves the specified settings in a command file.
The file extension is “.bin”.
21
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Printer Setting Tool (for Windows®)
Important
Note
Note
• If the [Disable these settings] check box is selected, the settings in that tab are not saved.
• The following information is not saved with the settings commands.
• Node name
• IP address, subnet mask and default gateway (when the IP address is set to [STATIC])
• The saved communication settings commands are only intended to be used for applying settings to a
printer. The settings cannot be applied by importing this command file.
• Saved command files contain authentication keys and passwords.
Take necessary measures to protect saved command files, such as by saving them in a location that
cannot be accessed by other users.
• Do not send the command file to a printer whose model was not specified when the command file was
exported.
Import
• Import from the current computer wireless settings
Imports the settings from the computer.
5
• Only personal security authentication settings (open system, public key authentication and
WPA/WPA2-PSK) can be imported. Enterprise security authentication (such as LEAP and EAP-FAST)
and WPA2-PSK (TKIP) settings cannot be imported.
• If multiple wireless LANs are enabled for the computer being used, the first wireless settings (only personal
settings) that are detected will be considered for the import data.
• Only settings (communication mode, SSID, authentication method, encryption mode and authentication
key) from the [Wireless LAN] tab - [Wireless Settings] pane can be imported.
• Select a Profile to import
Imports the exported file and applies the settings to a printer.
Click [Browse] to display a dialog box for browsing for the file. Select the file to be imported. The settings
in the selected file appear in the settings display/change area.
• All settings, such as wireless settings or TCP/IP settings, can be imported. However, node names cannot
be imported.
• Only profiles that are compatible with the selected printer can be imported.
• If the imported profile’s IP address is set to [STATIC], change the IP address of the imported profile, if
necessary, so that it does not duplicate the IP address of an existing printer on the network whose settings
have been completed.
22
Page 28
Printer Setting Tool (for Windows®)
Note
Important
Note
Note
Export
Saves the current settings in a file.
If the [Disable these settings] check box is selected, the settings in that tab are not saved.
Exported files are not encrypted.
Tools menu 5
Option Settings
• Automatically restart the printer after applying new settings.
If this check box is selected, the printer automatically restarts after communication settings are applied.
If this check box is cleared, printers must be manually restarted.
When configuring multiple printers, you can reduce the time required to change settings by clearing this
check box. In this case, we recommend selecting this check box when configuring the first printer so that
you can confirm that each setting is operating as intended.
• Automatically detects the connected printer, and retrieves the current settings.
5
If this check box is selected and a printer is connected to the computer, the printer is automatically
detected and the printer’s current settings are displayed in the [Current Status] page.
If the model of the connected printer is different than that of the printer shown in the [Printer] drop-down
list, the settings available on all tabs will change to match the connected printer.
Change Node Name
Allows each node name to be changed.
Reset to Default Communication Settings
Returns the communication settings to their factory defaults.
Help menu 5
Display Help
Displays the Help.
About
Displays the version information.
23
Page 29
Printer Setting Tool (for Windows®)
General Tab 5
Communication settings 5
1
2
3
1 Network Settings on Power On
Determines the conditions for connecting via Wireless LAN when the printer is turned on. Select [Wireless
LAN by Default], [Off by default] or [Keep Current State].
2 Selected Interface
Select [OFF] or [Wireless LAN].
3 Enable Wireless Direct when Wireless LAN is turned on
Select when you want to use Wireless Direct.
5
24
Page 30
Printer Setting Tool (for Windows®)
IPv6 5
1
2
5
1IPv6 Usage
Select [Enable] or [Disable].
2 Priority on IPv6 address
Select to give priority to an IPv6 addresses.
25
Page 31
Printer Setting Tool (for Windows®)
Wireless LAN Tab 5
TCP/IP (Wireless) 5
1 Boot Method
Select [STATIC], [AUTO], [BOOTP], [DHCP] or [RARP].
2 IP Address/Subnet Mask/Gateway
Specify the various values.
You can only enter settings when the IP address is set to [STATIC].
3 DNS Server Method
Select [STATIC] or [AUTO].
4 Primary DNS Server IP Address/Secondary DNS Server IP Address
You can only enter settings when the DNS server is set to [STATIC].
1
2
3
4
5
26
Page 32
Printer Setting Tool (for Windows®)
IPv6 5
1
2
1 Static IPv6 Address
Specify the value.
2 Enable this address
Select to make the specified static IPv6 address effective.
3 Primary DNS Server IPv6 Address/Secondary DNS Server IPv6 Address
Specify the values.
4 IPv6 Address List
Displays the list of IPv6 addresses.
3
4
5
27
Page 33
Printer Setting Tool (for Windows®)
Wireless Settings 5
1
2
3
4
5
6
7
8
5
1 Communication Mode
Select [Ad-hoc] or [Infrastructure].
2 SSID (Network Name)
Click the [Search] button to display the SSID selections in a separate dialog box.
3 Channel
Select from the displayed options.
4 Authentication Method/Encryption Mode
The supported encryption modes for the various authentication methods are as shown in Communication
Modes and Authentication Methods/Encryption Modes on page 29.
5WEP Key
You can only specify a setting when WEP is selected as the encryption mode.
6 Passphrase
You can only specify a setting when WPA2-PSK, or WPA/WPA2-PSK is selected as the authentication
method.
7 User ID/Password
You can only specify settings when LEAP, EAP-FAST, EAP-TTLS or EAP-TLS is selected as the
authentication method. In addition, with EAP-TLS, it is not necessary to register a password, but a client
certificate must be registered. To register a certificate, connect to the printer from a web browser, and then
specify the certificate. For details on using a web browser, see Web Based Management on page 40.
8 Display the key and password on-screen
If this check box is selected, keys and passwords will be displayed in plain text (non-encrypted text).
28
Page 34
Printer Setting Tool (for Windows®)
Important
Communication Modes and Authentication Methods/Encryption Modes 5
When [Communication Mode] is set to [Ad-hoc]
Authentication Method Encryption Mode
Open System None / WEP
When [Communication Mode] is set to [Infrastructure]
Authentication Method Encryption Mode
Open System None / WEP
Shared Key WEP
WPA2-PSK AES
WPA/WPA2-PSK TKIP+AES / AES
LEAP CKIP
EAP-FAST/NONE TKIP / AES
EAP-FAST/MS-CHAPv2 TKIP / AES
EAP-FAST/GTC TKIP / AES
PEAP/MS-CHAPv2 TKIP / AES
PEAP/GTC TKIP / AES
EAP-TTLS/CHAP TKIP / AES
EAP-TTLS/MS-CHAP TKIP / AES
EAP-TTLS/MS-CHAPv2 TKIP / AES
EAP-TTLS/PAP TKIP / AES
EAP-TLS TKIP / AES
5
To perform higher level security settings:
When performing certificate verification with EAP-FAST, PEAP, EAP-TTLS or EAP-TLS authentication
methods, the certificate cannot be specified from the [Printer Setting Tool]. After the printer is configured
to connect to the network, specify the certificate by accessing the printer from a web browser.
For details on using a web browser, see Web Based Management on page 40.
29
Page 35
Printer Setting Tool (for Windows®)
Wireless Direct Tab 5
Wireless Direct Settings 5
1
2
5
1 SSID/Network Key Generation
Select [AUTO] or [STATIC].
You can only specify a setting when [Manual] is selected as the [Device Connection Method].
2 SSID (Network Name)/Network Key
Enter the SSID (25 ASCII characters or less) and the network key (63 characters or less) to be used in the
Wireless Direct mode.
You can only specify a setting when [STATIC] is selected as the [SSID/Network Key Generation].
30
Page 36
Printer Setting Tool (for Windows®)
Note
Note
Important
Note
Applying Setting Changes to Multiple Printers 5
a After applying settings to the first printer, disconnect the printer from the computer, and then connect the
second printer to the computer.
b Select the newly connected printer from the [Printer] drop-down box.
If the [Automatically detects the connected printer, and retrieves the current settings.] check box in the
[Option Settings] dialog box is selected, the printer connected with the USB cable is automatically
selected.
For details, see File menu on page 21.
c Click the [Apply] button.
The same settings that were applied to the first printer are applied to the second printer.
If the [Automatically restart the printer after applying new settings.] check box is cleared, the printers will
not be restarted after the settings are changed, reducing the time required to configure the printers.
However, we recommend selecting the [Automatically restart the printer after applying new settings.]
check box when configuring the first printer so that you can confirm that a connection with the access point
can be correctly established with the settings. For details, see File menu on page 21.
d Repeat steps a - c for all the printers whose settings you wish to change.
If the IP address is set to [STATIC], the printer’s IP address will also be changed to the same address as
the first printer.
Change the IP address if necessary.
To save the current settings in a file, click [File] - [Export].
The same settings can be applied to another printer by clicking [File] - [Import], then selecting the exported
settings file. (See File menu on page 21.)
5
31
Page 37
Printer Setting Tool (for Windows®)
Important
Using the Device Settings 5
Use [Device settings] in the Printer Setting Tool to change the printer’s default settings.
• Before connecting the USB cable to the computer, check that the Editor Lite lamp is not lit. If the Editor
Lite lamp is lit, press and hold down the Editor Lite button until the lamp goes off.
• Make sure that the AC adapter is connected to an AC power outlet.
• Make sure that the printer driver has been installed and is functional.
• Connect this printer to a computer with a USB cable.
With this tool, settings cannot be specified using a wireless LAN connection.
a Connect the P-touch labeler to be configured to the computer.
5
b For Windows Vista
®
/ Windows® 7 / Windows Server® 2008/2008 R2
From the Start menu, click [All Programs] - [Brother] - [Label & Mobile Printer] - [Printer Setting Tool].
®
For Windows
8/ Windows® 8.1 / Windows Server® 2012/2012 R2
On the [Apps] screen, click [Printer Setting Tool].
The main window appears.
c Select the P-touch labeler to be configured from the [Printer] drop-down list and then click [Device
settings]. The [Device settings] window appears.
d Specify or change the settings.
6
7
1
2
3
4
5
8
9
32
Page 38
Printer Setting Tool (for Windows®)
1 Auto power off when AC adapter is connected
Specify the amount of time that passes before the printer turns off automatically.
Available settings: [None], 10/20/30/40/50 minutes, 1/2/4/8/12 hours
2 Auto power off when running on lithium-ion battery
Specify the amount of time that passes before the printer turns off automatically.
Available settings: [None], 10/20/30/40/50 minutes, 1 hour
3 Contents
Specifies the printer information that will be printed.
Available settings: [All], [Usage Log], [Printer Settings]
4 Length adjustment
Adjusts the length of the printed label to correspond to the length of the label displayed on the
computer.
Available settings: -3% to +3% (1% increments)
5Print test
Prints a test label to check the length adjustment results.
6 Menu Bar
Select a command contained in each menu from the list.
For details on the menu bar, see Menu Bar on page 34.
5
7 Current Settings
Click this button to retrieve the settings from the currently connected printer and display them in the
dialog box.
8Exit
Exits [Communication settings], and returns to the main window of the [Printer Setting Tool].
9 Apply
Click [Apply] to apply the settings to the printer.
To save the specified settings in a command file, select [Save in Command File] from the drop-down
menu.
e After changing the settings, click [Apply] - [Exit], and then click [Exit] in the main window to finish
specifying settings.
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Printer Setting Tool (for Windows®)
Menu Bar 5
File menu 5
Apply Settings to the Printer
Applies the settings to the printer. Performs the same operation as when the [Apply] button is clicked.
Save Settings in Command File
Saves the specified settings in a command file. The file extension is ".bin".
The saved command file can be used with the BRAdmin utility to apply the settings to a machine.
Import
Imports the exported file and applies the settings to this tool.
Export
Saves the current settings in a file.
Tool menu 5
Print Information Report
Prints the printer information.
Reset to Factory Defaults
Returns all printer settings to their factory defaults.
Option Settings
If the [Do not display an error message if the current settings cannot be retrieved at startup.] check box is
selected, a message will not be displayed next time.
5
34
Page 40
6
Note
Important
By using the P-touch Utility, the printer’s communication settings and device settings can be specified from
the Macintosh computer when connecting the printer and computer with a USB cable.
The P-touch Utility is installed at the same time as other software such as the printer driver.
• Before connecting the USB cable to the computer, check that the Editor Lite lamp is not lit. If the Editor
Lite lamp is lit, press and hold down the Editor Lite button until the lamp goes off.
• Make sure that the AC adapter is connected to an AC power outlet.
Brother P-touch Utility (for Macintosh) 6
• Make sure that the printer driver has been installed and is functional.
• Connect this printer to a computer with a USB cable.
With this tool, settings cannot be specified using a wireless LAN connection.
Using the P-touch Utility 6
a Connect the P-touch labeler to the computer.
b Click [Macintosh HD] - [Applications] - [Brother] - [P-touch Utilities] - [Brother P-touch Utility.app].
The [Brother P-touch Utility] window appears.
6
35
Page 41
Brother P-touch Utility (for Macintosh)
Settings Dialog Box 6
1
2
3
6
4
5
6
1Printer
Displays your printer’s model name.
2 Setting Tabs
Click the tab containing the settings to be specified or changed.
3 Apply
Sends the setting for each item to the printer.
4 Resets the settings to their defaults
Returns all printer settings to their factory defaults.
5 Current
Retrieves the settings from the currently connected printer and displays them in the dialog box.
6Exit
Exits the P-touch Utility.
36
Page 42
Brother P-touch Utility (for Macintosh)
Basic Tab 6
1
2
6
1 Auto power off when AC adapter is connected
Specify the amount of time that passes before the printer turns off automatically.
Available settings: [OFF], 10/20/30/40/50 minutes, 1/2/4/8/12 hours
2 Auto power off when running on lithium-ion battery
Specify the amount of time that passes before the printer turns off automatically.
Available settings: [OFF], 10/20/30/40/50/60 minutes
37
Page 43
Brother P-touch Utility (for Macintosh)
Print Tab 6
1
2
6
1 Printer Information Output Settings
Specifies the items that will be printed as the printer information.
Available settings:
[All] Prints all of the information included in the usage log and device settings.
[Usage Log] Prints the program version information, missing dot test pattern, printer usage history, and
error history.
[Printer Settings] Prints program version, device settings information, network settings information, PDL
information.
2 Length adjustment
Adjusts the length of the printed label to correspond to the length of the label displayed on the computer.
Available settings: -3% to +3% (1% increments)
Click [Test print] to print a test label and check the length adjustment.
38
Page 44
Brother P-touch Utility (for Macintosh)
4
3
1
2
Wireless Direct Tab 6
6
1 Wireless Direct
Turns the Wireless Direct function on or off.
Available settings: [ON], [OFF]
2 SSID/Network Key Generation
Select [AUTO] or [STATIC].
3 SSID (Network Name)/Network Key
Enter the SSID (3 to 25 ASCII characters) and the network key to be used in the Wireless Direct mode.
You can only specify a setting when [STATIC] is selected as [SSID/Network Key Generation].
4 Display current settings
Displays the current settings for Wireless Direct. Click the [Current] button to update the displayed settings
with the most recent information.
39
Page 45
7
Note
Web Based Management 7
Overview 7
You can use a standard web browser to manage a printer on your network using HTTP. When using Web
Based Management, the following actions are possible:
Display printer status information
Change network settings such as TCP/IP information
Display software version information of the printer and print server
Change network and printer configuration details
Please make sure that JavaScript and cookies are always enabled in whichever browser you use.
In order to use Web Based Management, your network must use TCP/IP, and the printer and computer must
have a valid IP address.
7
40
Page 46
Web Based Management
Note
Note
Configuring the Printer Settings Using Web Based Management (Web Browser) 7
A standard web browser can be used to change your print server settings using the HTTP (Hyper Text
Transfer Protocol).
a Type “http://printer_ip_address/” into your browser. (Where “printer_ip_address” is the IP address or the
print server name.)
For example (if the printer’s IP address is 192.168.1.2.):
http://192.168.1.2/
If you have edited the hosts file on your computer or are using a Domain Name System, you can also enter
the DNS name of the print server. As the print server supports TCP/IP and NetBIOS, you can also enter
the NetBIOS name of the print server. The NetBIOS name can be seen on the printer settings page. The
NetBIOS name assigned is the first 15 characters of the node name and by default it will appear as
“BRWxxxxxxxxxxxx” where “xxxxxxxxxxxx” is the Ethernet address.
b Change the print server settings.
7
Setting a password:
We recommend setting a login password to prevent unauthorized access to Web Based Management.
1 Click [Administrator].
2 Type the password you want to use (up to 32 characters).
3 Re-type the password in the [Confirm new password] box.
4 Click [Submit].
The next time you access Web Based Management, enter a password in the [Login] box, and then
click .
After configuring the settings, logout by clicking .
You can also set a password by clicking [Please configure the password.] on the machine’s web page if
you are not setting a login password.
41
Page 47
Note
Printing Labels Distributed to Multiple
67 67
66
200
8
Printers
Distributed Printing 8
When printing a large number of labels, printing can be distributed among multiple printers.
Since printing is performed at the same time, the total printing time can be reduced.
• Printing can be distributed to printers connected via a USB connection or wireless network connection.
• The number of pages to be printed is automatically divided among the selected printers. If the specified
number of pages cannot be evenly divided among the printers, it will be divided in the order of the printers
listed in the dialog box when the print settings are specified in step d.
8
8
a From the [File] menu in P-touch Editor 5.1, click [Print].
b Click [Properties…].
42
Page 48
Printing Labels Distributed to Multiple Printers
Note
3
1
2
c Select the [Advanced] tab, select the [Distributed Printing] check box, and then click [Settings].
d In the [Distributed Printing Settings] dialog box, select the printers to be used for distributed printing.
8
1 Click [Detect Current Paper Information…].
2 The current printer information that was detected appears below [Current Width] and [Paper Type].
3 Select the check box beside the [Printer Name] to be used for distributed printing.
If the selected tape width is different from that displayed beside [Current Width], appears beside the
setting below [Current Width]. Load the printer with tape of the width specified [Set Width].
43
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Printing Labels Distributed to Multiple Printers
Note
Note
e Specify the tape width to be used for printing.
A. If only one printer has been selected
In the dialog box from step d, select the printer whose setting is to be specified, and then either
double-click it or right-click it and click [Settings]. From the [Set Width] drop-down list, select the tape
width.
Information to be displayed in the dialog box from step d can be entered in the [Notes] text box.
B. If multiple printers have been selected 8
8
8
In the dialog box from step d, select the printers whose setting are to be specified, and right-click them
and click [Settings]. From the [Set Width] drop-down list, select the tape width. The same tape width
setting is applied to all selected printers.
The settings below [Printer Settings] and [Notes] are not available.
f Click [OK] to close the tape width setting window.
44
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Printing Labels Distributed to Multiple Printers
Note
g Click [OK] to close the [Distributed Printing Settings] window.
Setup is completed.
h Click [OK] to start distributed printing.
• It may not be possible for information to be detected for a printer connected using a USB hub or print
server.
Before printing, enter the settings manually, and check if the printer can be used for printing.
• Depending on whether a router is used and the security features in use, such as a firewall, it may not be
possible to use this function.
• We recommend performing a connection test for your operating environment. For more information,
contact a sales representative.
8
45
Page 51
A
Note
Important
Note
WARNING
Appendix A
Routine Maintenance A
Your P-touch labeler should be cleaned on a regular basis to maintain its performance.
Always disconnect the AC adapter before cleaning your P-touch labeler.
Cleaning the Exterior of Your P-touch Labeler A
Wipe any dust and marks from the main unit using a soft, dry cloth.
Use a slightly dampened cloth with water on difficult to remove marks.
Do not use paint thinner, benzene, alcohol or any other organic solvent. These may deform the case or
damage the appearance of your P-touch labeler.
Cleaning the Print Head and Head Roller A
Streaks or poor quality characters on printed labels generally indicates that the print head and head roller is
dirty. Clean the print head using a dry cotton swab or optional print head cleaning cassette (TZe-CL4).
See the instructions provided with the print head cleaning cassette for directions on how to use it.
Do not touch the print head directly with your bare hands. The print head may be hot.
A
46
Page 52
Appendix
Print head
1 Cotton swab
2 Print head
1
2
Head roller
1 Cotton swab
2Head roller
A
1
2
47
Page 53
Appendix
CAUTION
1
2
Cleaning the Tape Cutter A
About once every year, wipe the cutter blades using a cotton swab moistened with ethanol or isopropyl
alcohol. Tape adhesive can build up on the cutter blade after repeated use, taking the edge off the blade
which may result in the tape jamming in the cutter.
Do not touch the cutter blade with your finger.
1 Cotton swab
2 Cutter blades
A
48
Page 54
Appendix
Troubleshooting A
If you think there is a problem with your P-touch labeler, check the chart below and follow the troubleshooting
tips.
If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting solutions.
Visit us at http://support.brother.com/g/d/d5p2/.
Basic Operations
Problem Solution
After exiting P-touch Editor
Lite, how do I restart the
program while the P-touch
labeler is still on?
I cannot turn the P-touch
labeler on.
I cannot exit P-touch Editor
Lite.
A blank horizontal line
appears through the printed
label.
The label is difficult to cut. Clean the cutter blade using a cotton swab.
When the label is printed out,
there is too much margin
(space) on both sides of the
text.
(When using P-touch Editor
Lite)
The P-touch labeler does not
print, or the printed characters
are not formed properly.
The power turns off when you
try to print.
Disconnect and then reconnect the USB cable while the P-touch labeler is on.
(For Windows
Launch P-touch Editor Lite from [My Computer].
Check to see that the batteries are installed correctly, or that the included power
adapter is securely connected.
Check to see if an error message is displayed, and try to resolve it. Please note that
the software cannot be exited while labels are being printed.
Streaks or poor quality characters on printed labels generally indicate that the print
head is dirty. Clean the print head using a cotton swab or optional print head cleaning
cassette (TZe-CL4).
See Cleaning the Print Head and Head Roller on page 46.
* Do not touch the print head directly with your bare hands.
See Cleaning the Tape Cutter on page 48.
* Do not touch the cutter blade directly with your bare hands.
When margins are set to [Large], labels print with approx. 1" (25 mm) margins on each
side of the printed text. Reduce this margin by changing the setting to [Small]. In
P
-touch Editor Lite, right-click the mouse and select [Margins] from the displayed
menu. Change the setting to [Small].
Check that the tape cassette has been inserted correctly.
If the tape cassette is empty, replace it.
Check the cassette cover is properly closed.
The batteries may be weak. Replace them.
Check that the batteries are correctly inserted.
®
)
A
The tape does not feed
properly, or the tape gets
stuck inside the P-touch
labeler.
I want to reset the P-touch
labeler.
An incorrect adaptor is being used; the recommended adapter is the AD-E001.
Check that the end of the tape feeds under the tape guides.
The Feed & Cut button was used while printing. Do not touch the Feed & Cut
button during printing.
With the P
the Power button. When the Editor Lite lamp starts flashing and the Status lamp lights
orange, press the Feed & Cut button six times while continuing to hold down the
Power button. The P-touch labeler will be reset to the factory settings.
-touch labeler off, press and hold the Feed & Cut button while holding down
49
Page 55
Appendix
1
Problem Solution
The ink ribbon is separated
from the ink roller.
The P-touch labeler stops
while printing a label.
The label is not cut
automatically.
I want to confirm whether I am
using the latest version of the
software.
If the ink ribbon is broken, replace the tape cassette. If not, leave the tape uncut and
remove the tape cassette, then wind the loose ink ribbon onto the spool as shown in
the figure.
1 Spool
Replace the tape cassette if striped tape is visible, as this indicates that you have
reached the end of the tape.
Replace all batteries or connect the AC adapter directly to the P-touch labeler.
The print head may be too hot. Wait for a while, and then try printing again.
Check the option setting in the printer driver. For more information about the cutting
options, see the FAQs on the Brother Solutions Center.
Alternatively, press the Feed & Cut button to feed and cut the tape.
Use the P-touch Update Software provided to confirm whether you are using the
latest version of the software.
For more information about the P-touch Update Software, see the FAQs on the
Brother Solutions Center.
A
50
Page 56
Appendix
Network
First check the following:
The rechargeable Li-ion battery is installed or the AC adapter is connected. You cannot establish a wireless network
connection when the P-touch labeler is powered by alkaline or Ni-MH.
The access point (for wireless), router or hub is turned on and its link light is flashing.
All protective packaging has been removed from the P-touch labeler.
The cassette cover is fully closed.
The tape cassette is inserted correctly in the tape cassette compartment.
I cannot complete the wireless network setup configuration.
Question Solution
Are your security settings
(SSID/Network Key) correct?
Reconfirm and choose the correct security settings.
The manufacturer’s name or model number of the WLAN access
point/router may be used as the default security settings.
See the instructions supplied with your WLAN access point/router for
information on how to find the security settings.
Ask the manufacturer of your WLAN access point/router or ask your
Internet provider or network administrator.
Are you using MAC Address filtering? Confirm that the MAC Address of the P-touch labeler is allowed in the filter.
You can find the MAC Address in [Communication settings] of the Printer
Setting Tool. See Using the Communication Settings on page 19 for details
about [Communication settings].
Is your WLAN access point/router in
stealth mode? (not broadcasting the
SSID)
Is your P-touch labeler correctly
connected to the WLAN access
point/router?
You should enter the correct SSID name during the installation or when
using [Communication settings] in the Printer Setting Tool.
Check the SSID name in the instructions supplied with your WLAN access
point/router and reconfigure the wireless network setup.
Check if the Wi-Fi lamp or the NFC lamp is lit.
A
51
Page 57
Appendix
The P-touch labeler cannot print over the network.
The P-touch labeler is not found on the network even after successful installation.
Question Solution
Is your P-touch labeler assigned with
an available IP address?
Did your previous printing job fail? If the failed printing job is still in your computer’s print queue, delete it.
Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer and
the P-touch labeler are correct and located on the same network.
For more information on how to verify the IP address and the Subnet
Mask, ask the network administrator.
(Windows
®
)
Confirm your IP address, Subnet Mask and other network settings with
[Communication settings] in the Printer Setting Tool.
See Using the Communication Settings on page 19 for details about
[Communication settings].
Double-click your printer icon in the following folder and then choose
[Cancel All Documents] in the [Printer] menu:
(Windows Vista
®
)
Is your P-touch labeler correctly
connected to the WLAN access
point/router?
I have checked and tried all the above,
however the P-touch labeler does not
print. Is there anything else I can do?
, [Control Panel], [Hardware and Sound] and then [Printers].
(Windows Server
®
2008)
, [Control Panel] and then [Printers].
(Windows
®
7 / Windows Server® 2008 R2)
, [Devices and Printers] and select your printer from [Printers and
Faxes].
(Windows
®
8 / Windows® 8.1 / Windows Server® 2012/2012 R2)
[Apps] screen, [Control Panel], [Hardware and Sound], [Devices and
Printers] and select your printer from [Printers and Faxes].
Check if the Wi-Fi lamp or the NFC lamp is lit.
Uninstall the printer driver and the software, and then reinstall them.
A
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Appendix
I want to check that my network devices are working correctly.
Question Solution
Is your P-touch labeler, access
point/router or network hub turned on?
Where can I find the P-touch labeler
network settings, such as IP address?
Is your P-touch labeler correctly
connected to the WLAN access
point/router?
Make sure you have confirmed all instructions in First check the following:
on page 51.
Check [Communication settings] in the Printer Setting Tool.
See Using the Communication Settings on page 19 for details about
[Communication settings].
Check if the Wi-Fi lamp or the NFC lamp is lit.
Others
Question Solution
I want to reset the P-touch labeler’s
network settings.
With the P-touch labeler off, press and hold the Feed & Cut button while
holding down the Power button. When the Editor Lite lamp starts flashing and
the Status lamp lights orange, press the Feed & Cut button twice while
continuing to hold down the Power button. The network settings will be reset
to the factory settings.
To turn off the APIPA setting and reset the network settings, press the
Feed & Cut button four times.
A
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