Complete the following information for future reference:
Model Number: MFC-J4310DW, MFC-J4410DW and
MFC-J4610DW (Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
on-line at http://www.brother.com/registration/
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
For your convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software documents and utilities, read FAQs and
troubleshooting tips, and learn how to get the most from your Brother product.
http://solutions.brother.com/
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade.
For Customer Service
In USA:http://www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
In Canada:1-877-BROTHER
1-877-268-9575 (test your fax sending and fax receiving operations)
(514) 685-4898 (assistance via fax)
i
Service Center Locator (USA only)
NOTE
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit us at http://www.brother-usa.com/service/
.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
In Canada only Visa and MasterCard are accepted.
In USA:1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
http://www.brothermall.com/
In Canada:1-877-BROTHER
http://www.brother.ca/
ii
Accessories and Supplies
DescriptionItem
Ink Cartridge Super High Yield <black>
Ink Cartridge Super High Yield <yellow>
Ink Cartridge Super High Yield <cyan> (blue)
Ink Cartridge Super High Yield <magenta> (red)
Ink Cartridge High Yield <black>
Ink Cartridge High Yield <yellow>
Ink Cartridge High Yield <cyan> (blue)
Ink Cartridge High Yield <magenta> (red)
Premium Plus Glossy Photo Paper
(Ledger size / 20 sheets)
2
(Letter size / 20 sheets)BP71GLTR
(4" 6" size / 20 sheets)BP71GP20
LC107BK (Prints approx. 1,200 pages)
LC105Y (Prints approx. 1,200 pages)
LC105C (Prints approx. 1,200 pages)
LC105M (Prints approx. 1,200 pages)
LC103BK (Prints approx. 600 pages)
LC103Y (Prints approx. 600 pages)
LC103C (Prints approx. 600 pages)
LC103M (Prints approx. 600 pages)
BP71GLGR
1
1
1
1
1
1
1
1
Multipurpose Paper - Plain Paper
(Letter size / 500 sheets)BP60MPLTR (USA only)
Plain Inkjet Paper
(Ledger size / 100 sheets)
2
BP60PLGR (USA only)
Telephone Line CordLG3077001 (USA only)
Basic User's GuideLEL074001 (English for USA and Canada)
LEL074002 (French for Canada)
CD ROM for Windows
®
& Mac
LED934001 (MFC-J4310DW)
LED946001 (MFC-J4410DW)
LED936001 (MFC-J4610DW)
1
For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.
2
Ledger paper can only be used in the Manual Feed Slot.
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
iv
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
v
User's Guides and where do I find them?
Which Guide?What's in it?Where is it?
Product Safety GuideRead this Guide first. Read the Safety Instructions
before you set up your machine. See this Guide for
trademarks and legal limitations.
Quick Setup GuideFollow the instructions for setting up your machine,
and installing the drivers and software for the
operating system and connection type you are
using.
Basic User’s GuideLearn the basic Fax, Copy, Scan and PhotoCapture
Center™ operations and how to replace
consumables. See troubleshooting tips.
Advanced User’s GuideLearn more advanced operations: Fax, Copy,
security features, printing reports and performing
routine maintenance.
Software User’s GuideFollow these instructions for Printing, Scanning,
Network Scanning, PhotoCapture Center™,
Remote Setup, PC-Fax, Web Services (Scan), and
using the Brother ControlCenter utility.
Network User’s GuideThis Guide provides useful information about wired
and wireless network settings and security settings
using the Brother machine. You can also find
supported protocol information for your machine and
detailed troubleshooting tips.
Printed / In the box
Printed / In the box
Printed / In the box
PDF file / CD-ROM
PDF file / CD-ROM
PDF file / CD-ROM
Web Connect GuideThis Guide provides useful information about
accessing Internet services from the Brother
machine, as well as downloading images, printing
data and uploading files directly to Internet services.
AirPrint GuideThis Guide provides information for using AirPrint to
print from Mac OS X v10.7.x and your iPhone, iPod
touch, iPad, or other iOS device to your Brother
machine without installing a printer driver.
Google Cloud Print Guide
This Guide provides information about how to use
Google Cloud Print™ services for printing over the
Internet.
Wi-Fi Direct™ GuideThis Guide provides information about how to
configure and use your Brother machine for wireless
printing directly from a mobile device supporting the
Wi-Fi Direct™ standard.
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device and scanning from
your Brother machine to your mobile device when
connected to a Wi-Fi network.
1
Visit us at http://solutions.brother.com/.
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
1
1
1
1
1
vi
Table of Contents
(Basic User’s Guide)
1General information1
Using the documentation ....................................................................................... 1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Voice operations
Additional dialing operations
Additional ways to store numbers
6Printing reports
Fax reports
Reports
7Making copies
Copy options
Cleaning and checking the machine
Packing and shipping the machine
BGlossary
CIndex
xi
xii
General information1
1
Using the
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
1
BoldBold typeface identifies the dial
1
ItalicsItalicized typeface emphasizes
pad numbers of the
Touchpanel and buttons on
your computer screen.
an important point or refers
you to a related topic.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Courier
New
Text in Courier New font
identifies messages on the
Touchscreen of the machine.
NOTE
Notes tell you how you should respond to a
situation that may arise or give tips about
how the operation works with other
features.
Electrical Hazard icons alert you to
possible electrical shock.
1
Chapter 1
NOTE
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced features for Fax,
Copy, PhotoCapture Center™, Printer,
Scanner, PC-Fax, and Network. When you
are ready to learn detailed information about
these operations, you can read the
Advanced User’s Guide,
Software User’s Guide and
Network User’s Guide that are on the
CD-ROM.
c If the language screen appears, click
your language. The CD-ROM
Top Menu will appear.
1
d Click User’s Guides.
e Click PDF documents. If the country
screen appears, select your country.
After the list of User’s Guides appears,
choose the guide you want to read.
Viewing User’s Guides1
(Windows®)1
To view the documentation, from ,
All Programs, select Brother, MFC-XXXX
(where XXXX is your model name) from the
programs group, and then choose
User’s Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions below:
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
If the Brother screen does not appear, go
to Computer (My Computer),
double-click the CD-ROM icon, and then
double-click start.exe.
b If the model name screen appears, click
your model name.
(Macintosh)1
a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
b Double-click the User’s Guides icon.
c Choose your language.
d Click User’s Guides. If the country
screen appears, choose your country.
e After the list of User’s Guides appears,
choose the Guide you want to read.
2
General information
NOTE
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning
Nuance™ PaperPort™ 12SE
How-to-Guides
(Windows
The complete Nuance™ PaperPort™
12SE How-to-Guides can be viewed from
the Help section in the PaperPort™ 12SE
application.
Presto! PageManager User’s Guide
(Macintosh)
®
)
How to find Network setup
instructions
Your machine can be connected to a wireless
or wired network.
Basic setup instructions
(See Quick Setup Guide.)
The wireless access point or router
supports Wi-Fi Protected Setup™ or
AOSS™
(See Quick Setup Guide.)
More information about network setup
(See Network User’s Guide.)
1
1
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/
brother/PM9SEInstaller_BR_multilang.dmg
The complete Presto! PageManager
User’s Guide can be viewed from the Help
section in the Presto! PageManager
application.
3
Chapter 1
Accessing Brother
Support (Windows
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother numbers on page i and on the CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
®
)1
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/
for FREE photo projects and printable
downloads,
click Brother CreativeCenter.
To return to the Top Menu, click Back or
if you are finished, click Exit.
)
To access our website
(http://www.brother.com/
click Brother Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
To access the USA Brother online
shopping mall
(http://www.brothermall.com/
for additional product and services
information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall (http://www.brother.ca/
for additional product and services
information, click Shop Online (Canada).
For the latest news and product support
information
(http://solutions.brother.com/
click Brother Solutions Center.
MFC-J4310DW, MFC-J4410DW and MFC-J4610DW have the same 1.8"
Touchscreen LCD and Touchpanel
1
This is a Touchscreen LCD with an electrostatic Touchpanel that only shows the LEDs that can be used.
1
.1
Most of the illustrations in this User’s Guide show the MFC-J4410DW.
11.8" Touchscreen LCD (Liquid Crystal
Display)
This is a Touchscreen LCD. You can access
the menus and options by pressing them as
they are displayed on this screen.
You can adjust the angle of the Touchscreen
LCD and Touchpanel by lifting it. To lower this
control panel, push the release button that is
located behind the mark, as shown in the
illustration.
6
General information
4
3
2
1
2Touchpanel:
The LEDs on the Touchpanel only light up
when they are available for use.
Back
Press to go back to the previous menu
level.
Press to return to the Home screen.
Cancel
Press to cancel an operation when
illuminated in red.
s or t
Press to display the previous or next page.
The Up and Down arrows do not light up
when there is only one page.
Shortcut
Press to use preset Shortcut settings.
These are always lit, even when you have
not yet added your Shortcut settings. Press
to display instructions about how to set up
a Shortcut.
Dial Pad
Press the numbers on the Touchpanel to
dial telephone or fax numbers and to enter
the number of copies.
Warning icon
The warning icon lights up when there
is an error or maintenance message. Press
to view the instruction on the
Touchscreen. For information about error
messages, see Error and Maintenance messages on page 83.
7
Chapter 1
6
10
9
7
8
3
The WiFi light is on when the network interface
is set to WLAN.
4 Power On/Off
Press to turn the machine on.
Press and hold down to turn the machine
off. The Touchscreen LCD will show
Shutting Down and will stay on for a few
seconds before turning itself off.
If you have connected an external telephone or
TAD, it is always available.
If you turn the machine off using , it will still
periodically clean the print head to maintain
print quality. To prolong the life of the print
head, provide better ink efficiency and maintain
print quality, you should keep your machine
connected to the power at all times.
1 Ink
Lets you see the available ink volume. Also,
lets you access the Ink menu.
will not appear if received faxes are in
the memory.
2 Fax
Lets you access Fax mode.
3 Copy
Lets you access Copy mode.
4 Settings
Lets you access the full Settings menu.
5 Scan
Lets you access Scan mode.
1.8" Touchscreen LCD1
The Touchscreen LCD shows the machine’s
status when the machine is idle.
2
1
5
3
4
6 Web
Lets you connect the Brother machine to an
Internet service when you press t, and then
A four-level indicator on the Ready mode
screen shows the current wireless signal
strength if you are using a wireless connection.
0Max
If you see at the top on the screen, you
can easily configure the wireless settings by
pressing it. For more information, see Quick
Setup Guide.
10 Faxes in memory
Shows how many received faxes are in the
memory.
The warning icon appears when there is
an error or maintenance message. For
information about error messages, see Error and Maintenance messages on page 83.
Basic Operations1
To operate the Touchscreen LCD, press your
finger on the Touchscreen to operate it. To
display and access all the settings and
features tables and the available options,
press s or t on the Touchpanel to scroll
through them.
DO NOT press the Touchscreen with a
sharp object, such as a pen or stylus. It
may damage the machine.
The following steps show how to change a
setting in the machine. In this example the
Receive Mode setting is changed from
Fax Only to Fax/Tel.
a Press (Settings).
1
When the Distinctive Ring feature is
turned on, the Touchscreen shows D/R.
For more information, see Distinctive Ring
on page 47.
b Press s or t on the Touchpanel to
display Initial Setup.
c Press Initial Setup.
d Press s or t to display
Receive Mode.
e Press Receive Mode.
f Press s or t to display Fax/Tel.
9
Chapter 1
NOTE
g Press Fax/Tel.
Press if you want to go back to the
previous level.
h Press .
Shortcut Settings1
You can add the fax, copy and scan settings
you use most frequently by setting them as
your Shortcuts. Later you can recall and
apply these settings quickly and easily. You
can add three Shortcuts.
The following settings can be included in a
fax, copy or scan Shortcut:
-Blank- will appear as the name of
available Shortcuts.
d Read the information on the
Touchscreen, and then press Next to
display the modes Copy, Fax and Scan.
e Press Copy, Fax or Scan for the mode
of your new Shortcut.
If you press Scan, press s or t to
display Scan to Media,
Scan to Network or Scan to FTP,
and then press the type of scan you
want to set.
Do one of the following.
i Enter a name for the Shortcut using the
keyboard on the Touchscreen. (To help
you enter letters, see Entering Text
on page 152.)
Press OK.
j Press s or t to review and confirm the
displayed list of settings you have
chosen.
Do one of the following:
Press Yes to save your Shortcut. Go
to step k.
Press No to return to step f.
k Read the information on the
Touchscreen, and then confirm it by
pressing OK.
l Press .
-Blank- appears when accessing
through Settings.
Changing Shortcuts1
You can change the settings in a Shortcut.
1
If you press Scan to Media, go to
step f.
If you press Scan to Network or
Scan to FTP, press s or t to
display the Profile Name, and then
press it. Go to step i.
f Press s or t to display the available
settings for the mode you chose in
step e, and then press the setting you
want to change.
g Press s or t to display the available
options for the setting, and then press
the new option you want to set.
Repeat steps f and g until you have
chosen all the settings for this Shortcut.
settings for this Shortcut, and then press
the setting you want to change.
11
Chapter 1
NOTE
NOTE
g Press s or t to display the available
options for the setting, and then press
the new option you want to set.
Repeat steps f and g to change other
settings as needed.
h When you are finished changing
settings, press OK.
i To edit the name, hold down to
delete the current name, and then enter
a new name using the keyboard on the
Touchscreen. (To help you enter letters,
see Entering Text on page 152.)
Press OK.
j Press s or t to review and confirm the
displayed list of settings for this
Shortcut, and then press Yes to save
your changes.
The Shortcuts are always
displayed on the Touchpanel. To use a
Shortcut, simply press it on the Touchpanel.
12
CAUTION
NOTE
NOTE
Loading paper2
2
Loading paper and
other print media
DO NOT carry the machine by holding the
scanner cover, the Jam Clear Cover, the
manual feed slot cover, or the control panel.
Doing this may cause the machine to slip
out of your hands. Carry the machine by
sliding your hands into the handhold
indentations located on each side of the
machine.
For detailed information, see Product
Safety Guide.
(For MFC-J4610DW)
For tray #2 (lower tray), see Loading paper in paper tray #2 (MFC-J4610DW)
on page 20.
Loading paper in paper
tray #12
Load only one size of paper and one type of
paper in the paper tray at a time.
a Pull the paper tray completely out of the
machine.
2
• If the paper support flap (1) is open, close
it, and then slide the paper support (2) into
the output paper tray cover.
1
2
• When you load a different paper size in
the tray, you will need to change the paper
size setting in the machine at the same
time.
(MFC-J4310DW and MFC-J4410DW:
See Paper Size on page 27.)
(MFC-J4610DW: See Paper Size and Type (MFC-J4610DW) on page 28.)
• You can choose from various types of
paper and sizes, depending on the
orientation. For more information about
paper types, sizes and orientation, see
Paper orientation and capacity of the
paper trays on page 32.
2
13
Chapter 2
NOTE
IMPORTANT
b Open the output paper tray cover (1).
1
c Gently press and slide the paper
guides (1) to fit the paper size.
Make sure that the triangular mark (2)
on the paper guide (1) lines up with the
mark for the paper size you are using.
1
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Always make sure that the paper is not
curled or wrinkled.
e Gently put the paper into the paper tray
print side down.
Check that the paper is flat in the tray.
Using Letter, A4 or Executive
Landscape orientation
2
2
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
14
NOTE
• If you are using paper that is 5.8 8.3 in.
1
or smaller, you must load the paper in
portrait orientation.
For more information, see Loading
smaller paper (Photo, Photo L and
envelopes) on page 16.
Loading paper
g Check that the paper is flat in the tray
and below the maximum paper
mark (1).
Overfilling the paper tray may cause
paper jams.
2
• If you want to add paper before the tray is
empty, remove the paper from the tray
and combine it with the paper you are
adding. Always fan the stack of paper well
before loading it in the tray. If you add
paper without fanning the stack, the
machine may feed multiple pages.
• For more information about paper
orientation, see Paper orientation and capacity of the paper trays on page 32.
f Gently adjust the paper guides (1) to fit
the paper.
Make sure the paper guides touch the
sides of the paper.
1
h Close the output paper tray cover.
i Slowly push the paper tray completely
into the machine.
15
Chapter 2
NOTE
IMPORTANT
j While holding the paper tray in place,
pull out the paper support (1) until it
clicks, and then unfold the paper
support flap (2).
2
1
If you are using paper that is longer than
Letter size or envelopes with the flap on
the short edge, close the paper support
flap.
Loading smaller paper
(Photo, Photo L and
envelopes)2
Portrait orientation
(5.8 8.3 in. or smaller size paper)
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
16
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