Brother MFC-J4310DW, MFC-J4410DW Basic User Guide

Download

Basic User’s Guide

MFC-J4310DW MFC-J4410DW MFC-J4610DW

Version 0

USA/CAN

If you need to call Customer Service

Complete the following information for future reference:

Model Number: MFC-J4310DW, MFC-J4410DW and MFC-J4610DW (Circle your model number)

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/

Brother numbers

IMPORTANT

NOTE

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;

 may support an insurance claim by you in the event of product loss covered by insurance; and,

 will help us notify you of enhancements to your product and special offers.

For your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com/

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade.

For Customer Service

In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat)

1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (assistance via fax)

In Canada: 1-877-BROTHER

1-877-268-9575 (test your fax sending and fax receiving operations)

(514) 685-4898 (assistance via fax)

Service Center Locator (USA only)

NOTE

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us at http://www.brother-usa.com/service/

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In Canada only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (assistance via fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Accessories and Supplies

Description Item

Ink Cartridge Super High Yield <black>

Ink Cartridge Super High Yield <yellow>

Ink Cartridge Super High Yield <cyan> (blue)

Ink Cartridge Super High Yield <magenta> (red)

Ink Cartridge High Yield <black>

Ink Cartridge High Yield <yellow>

Ink Cartridge High Yield <cyan> (blue)

Ink Cartridge High Yield <magenta> (red)

Premium Plus Glossy Photo Paper

(Ledger size / 20 sheets)

(Letter size / 20 sheets) BP71GLTR

(4"  6" size / 20 sheets) BP71GP20

LC107BK (Prints approx. 1,200 pages)

LC105Y (Prints approx. 1,200 pages)

LC105C (Prints approx. 1,200 pages)

LC105M (Prints approx. 1,200 pages)

LC103BK (Prints approx. 600 pages)

LC103Y (Prints approx. 600 pages)

LC103C (Prints approx. 600 pages)

LC103M (Prints approx. 600 pages)

BP71GLGR

Multipurpose Paper - Plain Paper

(Letter size / 500 sheets) BP60MPLTR (USA only)

Plain Inkjet Paper

(Ledger size / 100 sheets)

BP60PLGR (USA only)

Telephone Line Cord LG3077001 (USA only)

Basic User's Guide LEL074001 (English for USA and Canada)

LEL074002 (French for Canada)

CD ROM for Windows

& Mac

LED934001 (MFC-J4310DW)

LED946001 (MFC-J4410DW)

LED936001 (MFC-J4610DW)

For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.

Ledger paper can only be used in the Manual Feed Slot.

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?

Product Safety Guide Read this Guide first. Read the Safety Instructions

before you set up your machine. See this Guide for trademarks and legal limitations.

Quick Setup Guide Follow the instructions for setting up your machine,

and installing the drivers and software for the operating system and connection type you are using.

Basic User’s Guide Learn the basic Fax, Copy, Scan and PhotoCapture

Center™ operations and how to replace consumables. See troubleshooting tips.

Advanced User’s Guide Learn more advanced operations: Fax, Copy,

security features, printing reports and performing routine maintenance.

Software User’s Guide Follow these instructions for Printing, Scanning,

Network Scanning, PhotoCapture Center™, Remote Setup, PC-Fax, Web Services (Scan), and using the Brother ControlCenter utility.

Network User’s Guide This Guide provides useful information about wired

and wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.

Printed / In the box

PDF file / CD-ROM

Web Connect Guide This Guide provides useful information about

accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.

AirPrint Guide This Guide provides information for using AirPrint to

print from Mac OS X v10.7.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

Google Cloud Print Guide

This Guide provides information about how to use Google Cloud Print™ services for printing over the Internet.

Wi-Fi Direct™ Guide This Guide provides information about how to

configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.

Visit us at http://solutions.brother.com/.

PDF file / Brother Solutions Center

(Basic User’s Guide)

1 General information 1

Using the documentation ....................................................................................... 1

Symbols and conventions used in the documentation ....................................1

Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide......................................................................................... 2

Viewing User’s Guides .................................................................................... 2

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................5

Control panel overview ..........................................................................................6

1.8" Touchscreen LCD ....................................................................................8

Basic Operations .............................................................................................9

Shortcut Settings ................................................................................................. 10

Adding Shortcuts ........................................................................................... 11

Changing Shortcuts.......................................................................................11

Deleting Shortcuts ......................................................................................... 12

Using Shortcuts .............................................................................................12

)................................................................4

2 Loading paper 13

Loading paper and other print media...................................................................13

Loading paper in paper tray #1...................................................................... 13

Loading smaller paper (Photo, Photo L and envelopes) ...............................16

Loading paper in paper tray #2 (MFC-J4610DW) .........................................20

Loading paper in the manual feed slot ..........................................................22

Unprintable area ............................................................................................ 26

Paper settings......................................................................................................27

Paper Size and Type (MFC-J4310DW and MFC-J4410DW) ........................27

Paper Size and Type (MFC-J4610DW).........................................................28

Tray use in Copy mode (MFC-J4610DW) .....................................................28

Tray use in Fax mode (MFC-J4610DW)........................................................29

Acceptable paper and other print media..............................................................29

Recommended print media ...........................................................................30

Handling and using print media.....................................................................30

Choosing the right print media.......................................................................31

3 Loading documents 34

How to load documents .......................................................................................34

Using the ADF (MFC-J4410DW and MFC-J4610DW) ..................................34

Using the scanner glass ................................................................................ 35

Unscannable area .........................................................................................36

vii

4Sending a fax 37

How to send a fax ................................................................................................37

Stop faxing..................................................................................................... 38

Setting scanner glass size for faxing.............................................................38

Color fax transmission ................................................................................... 39

Canceling a fax in progress ........................................................................... 39

Transmission Verification Report...................................................................39

5 Receiving a fax 41

Receive Modes....................................................................................................41

Choose the correct Receive Mode ................................................................41

Using Receive Modes..........................................................................................43

Fax Only ........................................................................................................43

Fax/Tel...........................................................................................................43

Manual...........................................................................................................43

External TAD ................................................................................................. 43

Receive Mode settings ........................................................................................44

Ring Delay ..................................................................................................... 44

F/T Ring Time (Fax/Tel mode only)...............................................................44

Easy Receive................................................................................................. 45

6 Telephone services and external devices 46

Telephone services..............................................................................................46

Voice Mail ...................................................................................................... 46

Distinctive Ring..............................................................................................47

Voice over Internet Protocol (VoIP) ...............................................................49

Connecting an external TAD (telephone answering device)................................50

Connections...................................................................................................51

Recording an outgoing message (OGM) on the external TAD......................51

Multi-line connections (PBX) .........................................................................52

External and extension telephones......................................................................52

Connecting an external or extension telephone ............................................52

Using external and extension telephones......................................................53

Using a non-Brother cordless external telephone .........................................53

Using remote codes.......................................................................................53

7 Dialing and storing numbers 55

How to dial ........................................................................................................... 55

Manual dialing ...............................................................................................55

Speed Dialing ................................................................................................55

Fax Redial .....................................................................................................55

Storing numbers .................................................................................................. 56

Storing a pause .............................................................................................56

Storing Speed Dial numbers..........................................................................56

Changing Speed Dial names or numbers......................................................57

viii

8 Making copies 58

How to copy ......................................................................................................... 58

Stop copying.................................................................................................. 58

Copy options........................................................................................................58

Paper Type ....................................................................................................59

Paper Size.....................................................................................................59

Tray Select (MFC-J4610DW) ........................................................................ 60

9 PhotoCapture Center™: Printing photos from a memory card or

USB Flash memory drive 61

PhotoCapture Center™ operations (PHOTO mode) ...........................................61

Using a memory card or USB Flash memory drive ....................................... 61

Getting started ..................................................................................................... 62

Print Images.........................................................................................................64

View Photos................................................................................................... 64

PhotoCapture Center™ print settings.................................................................. 64

How to scan to a memory card or USB Flash memory drive............................... 65

10 How to print from a computer 66

Printing a document ............................................................................................. 66

11 How to scan to a computer 67

Before scanning ................................................................................................... 67

Scanning a document as a PDF file using ControlCenter4 (Windows

How to change the machine’s Scan mode settings for PDF scanning ................71

How to scan a document as a PDF file using the Touchscreen .................... 73

) ............. 68

A Routine maintenance 74

Replacing the ink cartridges ................................................................................74

Cleaning and checking the machine....................................................................77

Cleaning the scanner.....................................................................................77

Cleaning the print head .................................................................................78

Checking the print quality .............................................................................. 78

Checking the print alignment ......................................................................... 80

B Troubleshooting 81

Identifying the problem ........................................................................................81

Error and Maintenance messages.......................................................................83

Error animation .............................................................................................. 92

Transferring your faxes or Fax Journal report ...............................................92

Document jam (MFC-J4410DW and MFC-J4610DW)...................................93

Printer jam or paper jam................................................................................95

If you are having difficulty with your machine ....................................................102

Dial Tone ....................................................................................................115

Telephone line interference / VoIP ..............................................................115

Machine Information ..........................................................................................116

Checking the serial number .........................................................................116

Reset functions ............................................................................................ 116

How to reset the machine ............................................................................ 116

C Settings and features tables 117

Using the Settings Tables ..................................................................................117

Memory Storage ................................................................................................ 117

Settings tables ................................................................................................... 118

Features tables ..................................................................................................135

Entering Text ..................................................................................................... 152

Inserting spaces ......................................................................................... 152

Making corrections ......................................................................................152

Repeating letters .........................................................................................152

D Specifications 153

General ..............................................................................................................153

Print media.........................................................................................................156

Fax .....................................................................................................................158

Copy .................................................................................................................. 159

PhotoCapture Center™ ..................................................................................... 160

PictBridge .......................................................................................................... 161

Scanner .............................................................................................................162

Printer ................................................................................................................163

Interfaces ...........................................................................................................164

Network.............................................................................................................. 165

Computer requirements ..................................................................................... 166

Consumable items .............................................................................................167

EIndex 168

Table of Contents

(Advanced User’s Guide)

The Advanced User’s Guide explains the following features and operations.

You can view the Advanced User’s Guide on the CD-ROM.

1 General setup

IMPORTANT NOTE Memory Storage Volume Settings Automatic Daylight Saving Time Sleep Mode Touchscreen LCD Dial Prefix

2 Security features

Secure Function Lock 2.0

3Sending a fax

Additional sending options Additional sending operations Polling overview

4 Receiving a fax

8 PhotoCapture Center™:

Printing photos from a memory card or USB Flash memory drive

PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash memory drive

9 Printing photos from a

camera

Printing photos directly from a PictBridge camera Printing photos directly from a digital camera (without PictBridge)

A Routine maintenance

Memory Receive (Black & White only) Remote Retrieval Additional receiving operations Polling overview

5 Dialing and storing numbers

Voice operations Additional dialing operations Additional ways to store numbers

6Printing reports

Fax reports Reports

7 Making copies

Copy options

Cleaning and checking the machine Packing and shipping the machine

B Glossary

CIndex

xii

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Bold Bold typeface identifies the dial

Italics Italicized typeface emphasizes

pad numbers of the Touchpanel and buttons on your computer screen.

an important point or refers you to a related topic.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Courier New

Text in Courier New font identifies messages on the Touchscreen of the machine.

NOTE

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Electrical Hazard icons alert you to possible electrical shock.

Chapter 1

NOTE

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

This Basic User’s Guide does not contain all the information about the machine, such as how to use the advanced features for Fax, Copy, PhotoCapture Center™, Printer, Scanner, PC-Fax, and Network. When you are ready to learn detailed information about these operations, you can read the

Advanced User’s Guide, Software User’s Guide and Network User’s Guide that are on the

CD-ROM.

c If the language screen appears, click

your language. The CD-ROM

Top Menu will appear.

d Click User’s Guides. e Click PDF documents. If the country

screen appears, select your country. After the list of User’s Guides appears, choose the guide you want to read.

Viewing User’s Guides 1

(Windows®) 1

To view the documentation, from ,

All Programs, select Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides.

If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions below:

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

If the Brother screen does not appear, go to Computer (My Computer), double-click the CD-ROM icon, and then double-click start.exe.

b If the model name screen appears, click

your model name.

(Macintosh) 1

a Turn on your Macintosh. Insert the

Brother CD-ROM into your CD-ROM drive. The following window will appear.

b Double-click the User’s Guides icon. c Choose your language. d Click User’s Guides. If the country

screen appears, choose your country.

e After the list of User’s Guides appears,

choose the Guide you want to read.

General information

NOTE

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

 Scanning

 ControlCenter

 Network Scanning

Nuance™ PaperPort™ 12SE How-to-Guides

(Windows

 The complete Nuance™ PaperPort™

12SE How-to-Guides can be viewed from the Help section in the PaperPort™ 12SE application.

Presto! PageManager User’s Guide (Macintosh)

)

How to find Network setup instructions

Your machine can be connected to a wireless or wired network.

 Basic setup instructions

(See Quick Setup Guide.)

 The wireless access point or router

supports Wi-Fi Protected Setup™ or AOSS™ (See Quick Setup Guide.)

 More information about network setup

(See Network User’s Guide.)

Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/ brother/PM9SEInstaller_BR_multilang.dmg

 The complete Presto! PageManager

User’s Guide can be viewed from the Help section in the Presto! PageManager application.

Chapter 1

Accessing Brother Support (Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the CD-ROM.

 Click Brother Support on the Top Menu.

The following screen will appear:

) 1

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

 To return to the Top Menu, click Back or

if you are finished, click Exit.

)

 To access our website

(http://www.brother.com/ click Brother Home Page.

 To view all Brother Numbers, including

Customer Service numbers for the USA and Canada, click Support Information.

 To access the USA Brother online

shopping mall (http://www.brothermall.com/ for additional product and services information, click Brother Mall.com.

 To access Canada’s Brother online

shopping mall (http://www.brother.ca/ for additional product and services information, click Shop Online (Canada).

 For the latest news and product support

information (http://solutions.brother.com/ click Brother Solutions Center.

)

 To visit our website for genuine Brother

Supplies (http://www.brother.com/original/ click Supplies Information.

Accessing Brother

General information

Support (Macintosh)

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To download and install Presto!

PageManager, click

Presto! PageManager.

 To access the Brother Web Connect

page, click Brother Web Connect.

 To register your machine from the Brother

Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ click Brother Solutions Center.

 To visit our website for genuine Brother

Supplies (http://www.brother.com/original/ click Supplies Information.

Chapter 1

NOTE

Control panel overview 1

MFC-J4310DW, MFC-J4410DW and MFC-J4610DW have the same 1.8" Touchscreen LCD and Touchpanel

This is a Touchscreen LCD with an electrostatic Touchpanel that only shows the LEDs that can be used.

. 1

Most of the illustrations in this User’s Guide show the MFC-J4410DW.

1 1.8" Touchscreen LCD (Liquid Crystal

Display)

This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen.

You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it. To lower this control panel, push the release button that is located behind the mark, as shown in the illustration.

General information

2 Touchpanel:

The LEDs on the Touchpanel only light up when they are available for use.

 Back

Press to go back to the previous menu level.



Press to return to the Home screen.

 Cancel

Press to cancel an operation when illuminated in red.

 s or t

Press to display the previous or next page. The Up and Down arrows do not light up when there is only one page.

 Shortcut

Press to use preset Shortcut settings. These are always lit, even when you have not yet added your Shortcut settings. Press to display instructions about how to set up a Shortcut.

 Dial Pad

Press the numbers on the Touchpanel to dial telephone or fax numbers and to enter the number of copies.

 Warning icon

The warning icon lights up when there

is an error or maintenance message. Press

to view the instruction on the

Touchscreen. For information about error messages, see Error and Maintenance messages on page 83.

Chapter 1

The WiFi light is on when the network interface is set to WLAN.

4 Power On/Off

Press to turn the machine on.

Press and hold down to turn the machine

off. The Touchscreen LCD will show Shutting Down and will stay on for a few seconds before turning itself off.

If you have connected an external telephone or TAD, it is always available.

If you turn the machine off using , it will still

periodically clean the print head to maintain print quality. To prolong the life of the print head, provide better ink efficiency and maintain print quality, you should keep your machine connected to the power at all times.

1 Ink

Lets you see the available ink volume. Also, lets you access the Ink menu.

will not appear if received faxes are in

the memory.

2 Fax

Lets you access Fax mode.

3 Copy

Lets you access Copy mode.

4 Settings

Lets you access the full Settings menu.

5 Scan

Lets you access Scan mode.

1.8" Touchscreen LCD 1

The Touchscreen LCD shows the machine’s status when the machine is idle.

6 Web

Lets you connect the Brother machine to an Internet service when you press t, and then

press .

For more information, see the Web Connect Guide.

7 Photo

Lets you access Photo mode when you press

t, and then press .

8 Receive Mode

Lets you see the current Receive Mode.

 Fax (Fax Only)  F/T (Fax/Tel)  TAD (External TAD)  Mnl (Manual)

General information

NOTE

IMPORTANT

9 Wireless Status

A four-level indicator on the Ready mode screen shows the current wireless signal strength if you are using a wireless connection.

0Max

If you see at the top on the screen, you

can easily configure the wireless settings by pressing it. For more information, see Quick Setup Guide.

10 Faxes in memory

Shows how many received faxes are in the memory.

The warning icon appears when there is an error or maintenance message. For

information about error messages, see Error and Maintenance messages on page 83.

Basic Operations 1

To operate the Touchscreen LCD, press your finger on the Touchscreen to operate it. To display and access all the settings and features tables and the available options, press s or t on the Touchpanel to scroll through them.

DO NOT press the Touchscreen with a sharp object, such as a pen or stylus. It may damage the machine.

The following steps show how to change a setting in the machine. In this example the Receive Mode setting is changed from Fax Only to Fax/Tel.

a Press (Settings).

When the Distinctive Ring feature is turned on, the Touchscreen shows D/R. For more information, see Distinctive Ring on page 47.

b Press s or t on the Touchpanel to

display Initial Setup.

c Press Initial Setup. d Press s or t to display

Receive Mode.

e Press Receive Mode. f Press s or t to display Fax/Tel.

Chapter 1

NOTE

g Press Fax/Tel.

Press if you want to go back to the previous level.

h Press .

Shortcut Settings 1

You can add the fax, copy and scan settings you use most frequently by setting them as your Shortcuts. Later you can recall and apply these settings quickly and easily. You can add three Shortcuts.

The following settings can be included in a fax, copy or scan Shortcut:

Copy

 Quality

 Paper Type

 Paper Size

 Tray Select

 Enlarge/Reduce

 Density

 Stack/Sort

 Page Layout

 2-sided Copy

 Advanced Settings

Fax

 Address

 Fax Resolution

 Contrast

 Color Setting

 Batch TX

 Real Time TX

 Overseas Mode

 Glass Scan Size

Scan (Scan to Media)

 Scan Type

 Resolution

 File Type

 File Name

 Remove Background

Scan (Scan to Network)

Scan (Scan to FTP)

MFC-J4610DW only

General information

NOTE

Adding Shortcuts 1

a Press (Settings).

b Press s or t on the Touchpanel to

display Shortcut Settings. Press Shortcut Settings.

c Press , or where you have not

added a Shortcut.

-Blank- will appear as the name of available Shortcuts.

d Read the information on the

Touchscreen, and then press Next to display the modes Copy, Fax and Scan.

e Press Copy, Fax or Scan for the mode

of your new Shortcut. If you press Scan, press s or t to display Scan to Media, Scan to Network or Scan to FTP, and then press the type of scan you want to set. Do one of the following.

i Enter a name for the Shortcut using the

keyboard on the Touchscreen. (To help you enter letters, see Entering Text on page 152.) Press OK.

j Press s or t to review and confirm the

displayed list of settings you have chosen. Do one of the following:

 Press Yes to save your Shortcut. Go

to step k.

 Press No to return to step f.

k Read the information on the

Touchscreen, and then confirm it by pressing OK.

l Press .

-Blank- appears when accessing through Settings.

Changing Shortcuts 1

You can change the settings in a Shortcut.

 If you press Scan to Media, go to

step f.

 If you press Scan to Network or

Scan to FTP, press s or t to

display the Profile Name, and then press it. Go to step i.

f Press s or t to display the available

settings for the mode you chose in step e, and then press the setting you want to change.

g Press s or t to display the available

options for the setting, and then press the new option you want to set. Repeat steps f and g until you have chosen all the settings for this Shortcut.

h When you are finished choosing

settings, press OK.

a Press (Settings).

b Press s or t on the Touchpanel to

display Shortcut Settings. Press Shortcut Settings.

c Press the Shortcut , or that

you want to change.

d Press Change. e Read the information on the

Touchscreen, and then press Yes to confirm.

f Press s or t to display the current

settings for this Shortcut, and then press the setting you want to change.

Chapter 1

NOTE

g Press s or t to display the available

options for the setting, and then press the new option you want to set.

Repeat steps f and g to change other settings as needed.

h When you are finished changing

settings, press OK.

i To edit the name, hold down to

delete the current name, and then enter a new name using the keyboard on the Touchscreen. (To help you enter letters, see Entering Text on page 152.) Press OK.

j Press s or t to review and confirm the

displayed list of settings for this Shortcut, and then press Yes to save your changes.

Deleting Shortcuts 1

You can delete a Shortcut.

a Press (Settings).

b Press s or t on the Touchpanel to

display Shortcut Settings. Press Shortcut Settings.

c Press the Shortcut ( , or ) that

you want to delete.

d Press Delete to delete the Shortcut

that you chose in step c. Press Yes to confirm.

e Press .

k Read the information on the

Touchscreen, and then confirm it by pressing OK.

l Press .

-Blank- appears when accessing through Settings.

Using Shortcuts 1

The Shortcuts are always displayed on the Touchpanel. To use a Shortcut, simply press it on the Touchpanel.

CAUTION

NOTE

Loading paper 2

Loading paper and other print media

DO NOT carry the machine by holding the scanner cover, the Jam Clear Cover, the manual feed slot cover, or the control panel. Doing this may cause the machine to slip out of your hands. Carry the machine by sliding your hands into the handhold indentations located on each side of the machine.

For detailed information, see Product Safety Guide.

(For MFC-J4610DW)

For tray #2 (lower tray), see Loading paper in paper tray #2 (MFC-J4610DW) on page 20.

Loading paper in paper tray #1 2

Load only one size of paper and one type of paper in the paper tray at a time.

a Pull the paper tray completely out of the

machine.

• If the paper support flap (1) is open, close it, and then slide the paper support (2) into the output paper tray cover.

• When you load a different paper size in the tray, you will need to change the paper size setting in the machine at the same time.

(MFC-J4310DW and MFC-J4410DW: See Paper Size on page 27.)

(MFC-J4610DW: See Paper Size and Type (MFC-J4610DW) on page 28.)

• You can choose from various types of paper and sizes, depending on the orientation. For more information about paper types, sizes and orientation, see

Paper orientation and capacity of the paper trays on page 32.

Chapter 2

NOTE

IMPORTANT

b Open the output paper tray cover (1).

c Gently press and slide the paper

guides (1) to fit the paper size. Make sure that the triangular mark (2) on the paper guide (1) lines up with the mark for the paper size you are using.

d Fan the stack of paper well to avoid

paper jams and misfeeds.

Always make sure that the paper is not curled or wrinkled.

e Gently put the paper into the paper tray

print side down. Check that the paper is flat in the tray.

 Using Letter, A4 or Executive

Landscape orientation

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

NOTE

• If you are using paper that is 5.8  8.3 in.

or smaller, you must load the paper in portrait orientation. For more information, see Loading

smaller paper (Photo, Photo L and envelopes) on page 16.

Loading paper

g Check that the paper is flat in the tray

and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams.

• If you want to add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well before loading it in the tray. If you add paper without fanning the stack, the machine may feed multiple pages.

• For more information about paper orientation, see Paper orientation and capacity of the paper trays on page 32.

f Gently adjust the paper guides (1) to fit

the paper. Make sure the paper guides touch the sides of the paper.

h Close the output paper tray cover.

i Slowly push the paper tray completely

into the machine.

Chapter 2

NOTE

IMPORTANT

j While holding the paper tray in place,

pull out the paper support (1) until it clicks, and then unfold the paper support flap (2).

If you are using paper that is longer than Letter size or envelopes with the flap on the short edge, close the paper support flap.

Loading smaller paper (Photo, Photo L and envelopes) 2

Portrait orientation

(5.8  8.3 in. or smaller size paper)

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

Loading paper

IMPORTANT

About envelopes 2

 Use envelopes that weigh from 20 to 25 lb

(80 to 95 g/m

 Some envelopes need margin settings to

be set in the application. Make sure you do a test print first before printing many envelopes.

DO NOT use the following types of envelopes, as they will not feed correctly:

• That are of a baggy construction.

• That have windows.

• That are embossed (have raised writing on them).

• That have clasps or staples.

• That are pre-printed on the inside.

Loading envelopes 2

a Before loading, press the corners and

sides of the envelopes to make them as flat as possible.

If envelopes are “double-feeding,” put one envelope in the paper tray at a time.

Glue Double flaps

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Chapter 2

NOTE

b Put envelopes in the paper tray with the

address side down. If the envelope flaps are on the long edge, load the envelopes with the flap on the left, as shown in the illustration. Gently press and slide the paper guides (1) to fit the size of the envelopes.

• If you are using envelopes with the flap on the short edge, insert envelopes in the paper tray as shown in the illustration.

• If you are using envelopes with the flap on the short edge, close the paper support flap.

If you have problems printing on envelopes with the flap on the short edge, try the following:

a Open the envelope flap. b Put the envelope into the paper tray with

the address side down and the flap positioned as shown in the illustration.

Loading paper

IMPORTANT

c Select Reverse Print (Windows

Reverse page orientation (Macintosh)

in the printer driver’s dialog box, and then adjust the size and margin in your application. (See Software User’s Guide: Printing

(Windows (See Software User’s Guide: Printing and Faxing (Macintosh).)

).)

) or

Loading Photo and Photo L paper 2

a Before loading, press the corners and

sides of the Photo and Photo L paper to make them as flat as possible.

If Photo (4  6 in.) or Photo L (3.5  5in.) paper is “double-feeding,” put one sheet of Photo or Photo L paper in the paper tray at a time.

c Close the output paper tray cover.

d Put Photo or Photo L paper in the paper

tray print side down.

b Do one of the following:

 If you put Photo L (3.5  5 in.) in the

paper tray, lift up the Photo L stopper (1).

 If you put Photo (4  6 in.) in the

paper tray, lift up the Photo stopper (2).

Gently press and slide the paper guides (3) to fit the paper size.

e Open the output paper tray cover (1).

Chapter 2

NOTE

f Gently adjust the paper guides (1) to fit

the paper. Make sure the paper guides touch the sides of the paper.

g Close the output paper tray cover.

Loading paper in paper

b Gently press and slide the paper

guides (1) to fit the paper size. Make sure that the triangular mark (2) on the paper guide (1) lines up with the mark for the paper size you are using.

tray #2 (MFC-J4610DW) 2

• You can only use plain paper sizes Letter or A4 in Tray #2.

• For more information about paper orientation, see Paper orientation and capacity of the paper trays on page 32.

a Pull the paper tray completely out of the

machine.

c Fan the stack of paper well to avoid

paper jams and misfeeds.

Always make sure that the paper is not curled.

Loading paper

IMPORTANT

NOTE

d Gently put the paper into the paper tray

print side down. Check that the paper is flat in the tray.

Landscape orientation

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

e Gently adjust the paper guides (1) to fit

the paper. Make sure the paper guides touch the sides of the paper.

f Check that the paper is flat in the tray

and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams.

If you want to add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well before loading it in the tray. If you add paper without fanning the stack, the machine may feed multiple pages.

Chapter 2

NOTE

g Slowly push the paper tray completely

into the machine.

h Pull out the paper support (1) until it

clicks and unfold the paper support flap (2).

Loading paper in the manual feed slot 2

You can load special print media into this slot one sheet at a time. Use the manual feed slot to print or copy on Ledger, A3, Legal, Letter, A4, Executive, A5, A6, envelopes, Photo (4  6 in.), Photo L (3.5  5 in.), Photo 2L (5  7 in.) and Index Card (5  8in.).

• The machine turns on Manual Feed mode when you put paper in the manual feed slot.

• If you are using paper that is longer than Letter size or envelopes with the flap on the short edge, close the paper support flap.

Loading paper

NOTE

a Open the manual feed slot cover.

b Slide the manual feed slot paper guides

to match the width of the paper you are going to use.

The paper mark (1) in portrait orientation is on the right side of the manual feed slot, and the mark (2) in landscape orientation is on the left side of it. When you slide the paper guides, confirm that they are in these positions.

Chapter 2

IMPORTANT

c Put only one sheet of paper in the

manual feed slot with the side to be printed on face up.

 Using Ledger, A3, Legal, A5, A6,

envelopes, Photo, Photo L, Photo 2L or Index Card

Portrait orientation

• DO NOT put more than one sheet of paper in the manual feed slot at any one time. Doing this may cause a paper jam. Even if you are printing multiple pages, do not feed the next sheet of paper until the Touchscreen shows a message instructing you to feed the next sheet.

• DO NOT put paper in the manual feed slot when you are printing from the paper tray. Doing this may cause a paper jam.

• For more information about paper orientation, see Paper orientation and capacity of the paper trays on page 32.

 Using Letter, Executive or A4

Landscape orientation 2

d Using both hands, gently adjust the

manual feed slot paper guides to fit the paper.

NOTE

• DO NOT press the paper guides too tightly

NOTE

against the paper. Doing this may cause the paper to fold.

• Place the paper in the center of the manual feed slot between the paper guides. If the paper is not centered, pull it out and insert it again at the center position.

e Using both hands, put one sheet of

paper in the manual feed slot until the front edge touches the paper feed roller. Let go of the paper when you hear the machine pull it in a short distance. The Touchscreen will show Manual Feed Slot ready.

Loading paper

f If the data does not fit on one sheet, the

Touchscreen will prompt you to load another sheet of paper. Place another sheet of paper in the manual feed slot, and then press OK on the Touchscreen.

• Make sure printing has finished before you close the manual feed slot cover.

• When paper is placed in the manual feed slot, the machine will only print from the manual feed slot.

• Paper inserted in the manual feed slot while a test page, fax or report is being printed will be ejected.

• During the machine's cleaning process, paper you place in the manual feed slot will be ejected. Wait until the machine finishes its cleaning, and then put the paper into the manual feed slot again.

• When loading an envelope or a sheet of thick paper, push the envelope into the manual feed slot until you feel it grab the envelope.

• When you are feeding Legal, Ledger or A3 size paper in the manual feed slot, the machine holds the printed page after printing so that the page does not fall. Once printing is complete, pull out the printed page and press OK.

Chapter 2

NOTE

Unprintable area 2

The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.

(See Software User’s Guide: Printing (Windows (See Software User’s Guide: Printing and Faxing (Macintosh).)

Cut-Sheet Paper Envelopes

).)

Top (1) Left (2) Bottom (3) Right (4)

Cut-Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Envelopes 0.87 in. (22 mm) 0.12 in. (3 mm) 0.87 in. (22 mm) 0.12 in. (3 mm)

The Borderless feature is not available for envelopes and 2-sided printing.

Loading paper

NOTE

Paper settings 2

Paper Size and Type (MFC-J4310DW and MFC-J4410DW) 2

Paper Type 2

To get the best print quality, set the machine for the type of paper you are using.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display Paper Type.

Press Paper Type.

e f Press s or t to display Plain Paper,

Inkjet Paper, Brother BP71, Other Glossy or Transparency,

and then press the option you want to set.

g Press .

Paper Size 2

You can use the following sizes of paper for copies: Letter, Legal, Ledger, A4, A5, A3, Executive and 4"  6" (10  15 cm) and two sizes for printing faxes: Letter or A4. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display Paper Size. e Press Paper Size. f Press s or t to display Letter, A4,

A5, EXE or 4"x6", and then press the option you want to set.

g Press .

When you copy using Ledger, Legal or A3 size paper, set the paper size option in Copy mode.

The machine ejects paper with printed surfaces face up onto the paper tray at the front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.

Chapter 2

NOTE

Paper Size and Type (MFC-J4610DW) 2

To get the best print quality, set the machine for the type of paper you are using.

You can use the following sizes of paper for copies: Letter, Legal, Ledger, A4, A5, A3, Executive and 4"  6" (10  15 cm) and two sizes for printing faxes: Letter or A4. When you load a different size of paper in the machine, you must change the paper size setting at the same time so your machine can fit an incoming fax on the page.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup.

Press s or t to display

Tray Setting.

 If you press Tray #2, set the paper

size you want to set.

Press Paper Size.

Press s or t to display the paper size options, Letter or A4 and press the size you want to set.

h Press .

• You can use only plain paper in Tray #2.

• The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.

• When you copy using Ledger, Legal or A3 size paper, set the paper size option in Copy mode.

Tray use in Copy mode

e Press Tray Setting. f Press Tray #1 or Tray #2. g Do one of the following:

 If you press Tray #1, set the paper

size and type you want to set.

Press Paper Size.

Press s or t to display the paper size options, Letter, A4, A5, EXE or 4"x6" and press the size you want to set.

Press Paper Type.

Press s or t to display the paper type options, Plain Paper,

Inkjet Paper, Brother BP71, Other Glossy or Transparency

and press the type you want to set.

(MFC-J4610DW) 2

You can change the default tray the machine will use for copies.

Auto Tray Select will allow your machine to feed paper from either Tray #1 or Tray #2, using the paper type and size settings from the Copy Settings table.

To change the default setting follow the instructions below:

a Press (Settings). b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display

Tray Setting.

e Press Tray Setting. f Press s or t to display

Tray Use: Copy.

Loading paper

NOTE

g Press Tray Use: Copy. h Press Tray #1, Tray #2 or

Auto Tray Select.

i Press .

You can change the paper size and tray selection temporarily for the next copy. (See Paper Size on page 59 and Tray Select (MFC-J4610DW) on page 60.)

Tray use in Fax mode (MFC-J4610DW) 2

You can change the default tray the machine will use for printing received faxes.

Auto Tray Select will allow your machine to take paper from Tray #1 first, or from Tray #2 if:

 Tray #2 is set to a different paper size that

is more appropriate for the received faxes.

 Both trays are using the same size paper

and Tray #1 is not set to use plain paper.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display

Tray Setting.

Acceptable paper and other print media

The print quality can be affected by the type of paper you use in the machine.

To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper that is loaded in the tray.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before buying large quantities.

For best results, use Brother paper.

 When you print on inkjet paper (coated

paper), transparencies and glossy paper, be sure to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the machine’s menu.

(MFC-J4310DW and MFC-J4410DW: See Paper Type on page 27.)

(MFC-J4610DW: See Paper Size and Type (MFC-J4610DW) on page 28.)

 When you print on Brother Photo paper,

load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

 When you use transparencies or photo

paper, remove each sheet at once to prevent smudging or paper jams.

e Press Tray Setting. f Press s or t to display

Tray Use: Fax.

g Press Tray Use: Fax. h Press Tray #1, Tray #2 or

Auto Tray Select.

i Press .

 Avoid touching the printed surface of the

paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Chapter 2

IMPORTANT

Recommended print media 2

To get the best print quality, we suggest using Brother paper. (See the table below.)

We recommend using “3M Transparency Film” when you print on transparencies.

Brother paper

Paper Type Item

Premium Plus Glossy Photo

 Ledger BP71GLGR

 Letter BP71GLTR

 4"  6" BP71GP20

Plain Inkjet

 Ledger BP60PLGR (USA only)

Handling and using print media 2

 Store paper in its original packaging and

keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

 Avoid touching the shiny (coated) side of

the photo paper.

 Avoid touching either side of the

transparency paper because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or irregularly shaped

1 0.08 in. (2 mm) or greater curl may

cause jams to occur.

• Extremely shiny or highly textured

• Paper that cannot be arranged uniformly when stacked

• Paper made with a short grain

Paper capacity of the output paper tray cover

Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m

 Transparencies and photo paper must be

) paper.

picked up from the output paper tray cover one page at a time to avoid smudging.

Loading paper

Choosing the right print media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Fax Copy

Photo

Printer

Capture

Cut-Sheet Ledger 11  17 in. (279.4  431.8 mm) –

Yes

Letter 8 1/2  11 in. (215.9  279.4 mm) Yes Yes Yes Yes

A3 11.7  16.5 in. (297  420 mm) –

Yes

A4 8.3  11.7 in. (210  297 mm) Yes Yes Yes Yes

Legal 8 1/2  14 in. (215.9  355.6 mm) –

Yes

–

Yes

Executive 7 1/4  10 1/2 in. (184  267 mm) – Yes – Yes

JIS B4 10.1  14.3 in. (257  364 mm) – – – User

Defined

JIS B5 7.2  10.1 in. (182  257 mm) – – – User

Defined

A5 5.8  8.3 in. (148  210 mm) – Yes – Yes

A6 4.1  5.8 in. (105  148 mm) – – – Yes

Cards Photo 4  6 in. (10  15 cm) – Yes Yes Yes

Photo L 3 1/2  5 in. (89  127 mm) – – – Yes

Photo 2L 5  7 in. (13  18 cm) – – Yes Yes

Index Card 5  8 in. (127  203 mm) – – – Yes

Postcard 1 3.9  5.8 in. (100  148 mm) – – – User

Postcard 2

5.8  7.9 in. (148  200 mm) – – – User

(Double)

Envelopes C5 Envelope 6.4  9 in. (162  229 mm) – – –

DL Envelope 4.3  8.7 in. (110  220 mm) – – – Yes

Com-10 4 1/8  9 1/2 in. (105  241 mm) – – – Yes

Monarch 3 7/8  7 1/2 in. (98  191 mm) – – – Yes

Transparencies

Letter 8 1/2  11 in. (215.9  279.4 mm) – Yes – Yes

A4 8.3  11.7 in. (210  297 mm) – Yes – Yes

Legal 8 1/2  14 in. (215.9  355.6 mm) – Yes – Yes

A5 5.8  8.3 in. (148  210 mm) – Yes – Yes

Manual Feed Slot only

Defined

Yes

Chapter 2

NOTE

Paper orientation and capacity of the paper trays 2

Paper size Paper types No. of

sheets

Paper Tray #1 <Landscape>

Letter, Executive, A4

<Portrait> A5, A6, Photo, Photo L, Photo 2L, Index card, Envelopes (Com-10, DL, Monarch)

Paper Tray #2

(MFC-J4610DW)

<Landscape> Letter, A4

Plain Paper

Inkjet Paper 20

Glossy Paper, Photo 20

Index Card, Postcard 30

Envelopes, Transparencies 10

Plain Paper

150

250

Manual Feed Slot <Landscape>

Letter, Executive, A4

<Portrait> Ledger, A3, Legal, A5, A6, Photo,

Plain Paper, Inkjet Paper, Glossy Paper, Photo, Envelopes and Transparencies

Photo L, Photo 2L, Index card, Envelopes (C5, Com-10, DL, Monarch)

When using plain paper 20 lb (80 g/m2).

When you choose User Defined in the Paper Size drop-down list of the printer driver, the paper orientation will differ depending on the size and thickness of the paper.

(For more information, see Paper orientation using User Defined as the Paper Size in the printer driver on page 33.)

Loading paper

NOTE

Paper orientation using User Defined as the Paper Size in the printer driver 2

User Defined Size Paper Orientation

When both of the following conditions are satisfied:

Landscape

 Width: 5 in. – 8.5 in. (127.0 mm – 215.9 mm)

 Height: 8.51 in. – 11.7 in. (216.0 mm – 297.0 mm)

When any of the following conditions is satisfied:

Portrait

 Width: less than 5 in. (127.0 mm)

 Width: greater than 8.5 in. (215.9 mm)

 Height: less than 8.51 in. (216.0 mm)

 Height: greater than 11.7 in. (297.0 mm)

When choosing Envelope in the Paper Thickness drop-down list, you must load the envelopes in Portrait orientation.

Paper weight and thickness 2

Paper Type Weight Thickness

Cut-Sheet Plain Paper

(Tray #2)

Plain Paper

Inkjet Paper

Glossy Paper

Cards

Photo 4"  6"

Index Card

Postcard 1

Postcard 2

Envelopes

17 to 32 lb (64 to 120 g/m

17 to 28 lb (64 to 105 g/m

17 to 53 lb (64 to 200 g/m

Up to 58 lb (Up to 220 g/m2)

Up to 32 lb (Up to 120 g/m

Up to 53 lb (Up to 200 g/m

20 to 25 lb (80 to 95 g/m

)

3 to 6 mil (0.08 to 0.15 mm)

3 to 10 mil (0.08 to 0.25 mm)

Up to 10 mil (Up to 0.25 mm)

Up to 6 mil (Up to 0.15 mm)

Up to 10 mil (Up to 0.25 mm)

Up to 20 mil (Up to 0.52 mm)

Transparencies – –

BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines.

IMPORTANT

Loading documents 3

How to load documents

You can send a fax, make copies, and scan

from the ADF and from the scanner glass.

MFC-J4410DW and MFC-J4610DW only

Using the ADF (MFC-J4410DW and MFC-J4610DW) 3

The ADF can hold up to 20 pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table below. Always fan the pages before placing them in the ADF.

(automatic document feeder)

How to load documents 3

• DO NOT pull on the document while it is feeding.

• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.

• DO NOT use cardboard, newspaper or fabric.

Make sure documents with ink or correction fluid are completely dry.

a Lift up and unfold the ADF document

support (1).

Document Sizes and Weights 3

Length: 5.8 to 14 in.

(148 to 355.6 mm)

Width: 5.8 to 8.5 in.

(148 to 215.9 mm)

Weight: 17 to 24 lb

(64 to 90 g/m

)

b Fan the pages well.

Loading documents

IMPORTANT

NOTE

IMPORTANT

c Adjust the paper guides (1) to fit the

width of your document.

d Place your document face down, top

edge first in the ADF underneath the

guides until you feel it touch the feed rollers and the Touchscreen shows ADF Ready.

DO NOT leave a thick document on the scanner glass. If you do this, the ADF may jam.

a Lift the document cover. b Using the document guidelines on the

left and top, place the document face down in the upper left corner of the scanner glass.

1 document cover

Using the scanner glass 3

You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.

Document Sizes Supported 3

Length: Up to 11.7 in. (297 mm)

Width: Up to 8.5 in. (215.9 mm)

Weight: Up to 4.4 lb (2 kg)

How to load documents 3

(MFC-J4410DW and MFC-J4610DW) To use the scanner glass, the ADF must be empty.

c Close the document cover.

If you are scanning a book or thick document, DO NOT slam the cover down or press on it.

Chapter 3

Unscannable area 3

The scannable area depends on the settings in the application you are using. The figures below show unscannable areas.

Usage Document

Size

Fax Letter 0.12 in.

Legal

Top (1)

Bottom (3)

(3 mm)

Left (2)

Right (4)

0.16 in. (4 mm)

0.12 in. (3 mm)

Copy All paper

sizes

Scan 0.04 in.

(1 mm)

(MFC-J4410DW and MFC-J4610DW) The unscannable area is 0.04 in. (1 mm) when you use the ADF.

0.12 in. (3 mm)

0.04 in. (1 mm)

NOTE

Sending a fax 4

How to send a fax 4

The following steps show how to send a fax.

a Do one of the following to load your

document:



(MFC-J4410DW and MFC-J4610DW) Place the document face down in the ADF. (See Using the ADF

(MFC-J4410DW and MFC-J4610DW) on page 34.)

 Load your document face down on

the scanner glass. (See Using the scanner glass on page 35.)

• To send color faxes with multiple pages,

use the ADF

• If you send a black & white fax from the ADF1 while the memory is full, it will be

sent in real time.

c You can change the following

fax-sending settings. Press Options. Press s or t to scroll through the fax settings. When the setting you want is displayed, press it and choose your new option. When you are finished changing the options, press OK.

(Basic User’s Guide)

For information about changing the following fax-sending settings, see pages 38 to 40.

 Glass ScanSize

 Color Fax Transmission

 Transmission Verification Report

(Setup)

(Advanced User’s Guide)

For more advanced fax-sending operations and settings (See Advanced User’s Guide: Sending a fax.)

• You can use the scanner glass to fax pages of a book one at a time. The document can be up to Letter or A4 size.

• Since you can only scan one page at a time using the scanner glass, it is easier to

use the ADF multiple-page document.

MFC-J4410DW and MFC-J4610DW only.

if you are sending a

b When you want to send a fax or change

the settings for sending or receiving

faxes, press (Fax).

 The Touchscreen shows:

 Contrast

 Fax Resolution

 Set New Defaults

 Factory Reset

 Faxing at the end of a call

 Broadcasting

 Real Time Transmission

 Overseas Mode

 Delayed Fax

 Batch Transmission

 Canceling Waiting Jobs

 Polled Transmit

Chapter 4

NOTE

d Enter the fax number.

Using the dial pad

Using (Address)

 Address Book

Using (History)

 Outgoing

 Incoming

e Press Fax Start.

Faxing from the ADF (MFC-J4410DW and MFC-J4610DW)

 The machine starts scanning and

sending the document.

Stop faxing 4

To stop faxing, press .

Setting scanner glass size for faxing 4

When documents are A4 size, you need to set the Scan Size to A4. If you do not, the bottom portion of the faxes will be missing.

a Load your document.

b Press (Fax).

c Press Options. d Press s or t on the Touchpanel to

display Glass Scan Size.

Faxing from the scanner glass 4

 If you choose Black in the

Color Setting (default setting),

the machine starts scanning the first page. Go to step f.

 If you choose Color in the

Color Setting, the Touchscreen

asks if you want to send a color fax. Press Color Fax to confirm. The machine starts dialing and sending the document.

f When the Touchscreen asks you

Next Page?, do one of the following:

 To send a single page, press

No (Send).

The machine starts sending the document.

 To send more than one page, press

Yes and go to step g.

e Press Glass Scan Size. f Press A4 (or Letter). g Press OK. h Enter the fax number. i Press Fax Start.

• You can save the setting you use most often by setting it as the default setting. (See Advanced User’s Guide: Setting your changes as the new default.)

• This setting is only available for sending documents from the scanner glass.

g Place the next page on the scanner

glass. Press OK. The machine starts scanning the page. (Repeat steps f and g for each additional page.)

Sending a fax

Color fax transmission 4

Your machine can send a color fax to machines that support this feature.

Color faxes cannot be stored in the machine’s memory. When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off).

a Load your document.

b Press (Fax).

c Press Options. d Press s or t on the Touchpanel to

display Color Setting.

e Press Color Setting. f Press Color. g Press OK. h Enter the fax number. i Press Fax Start. j Read the information on the

Touchscreen, and then press Color Fax.

Transmission Verification Report 4

You can use the Transmission Verification Report as proof that you sent a fax. This report lists the sender’s name or fax number, the time and date of the transmission, duration of the transmission, number of pages sent, and whether or not the transmission was successful.

There are several settings available for the Transmission Verification Report:

 On: Prints a report after every fax you

send.

 On+Image: Prints a report after every fax

you send. A portion of the fax’s first page appears on the report.

 Off: Prints a report if your fax is

unsuccessful due to a transmission error. The report will also print if you send a color fax that the receiving machine prints in black & white. Off is the default setting.

 Off+Image: Prints a report if your fax is

unsuccessful due to a transmission error. The report will also print if you send a color fax that the receiving machine prints in black & white. A portion of the fax’s first page appears on the report.

Canceling a fax in progress 4

If you want to cancel a fax while the machine is scanning, dialing or sending, press .

a Press (Settings).

b Press s or t on the Touchpanel to

display Fax.

c Press Fax. d Press s or t to display

Report Setting.

e Press Report Setting. f Press s or t to display

Transmission.

g Press Transmission.

Chapter 4

NOTE

h Press s or t to display On, On+Image,

Off or Off+Image, and then press the

option you want to set.

i Press .

• If you choose On+Image or Off+Image the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. The image will not appear on the report when you send a color fax. (See Advanced User’s Guide: Real Time Transmission.)

• If your transmission is successful, "OK" will appear next to "RESULT" on the Transmission Verification Report. If the transmission is not successful, "NG" will appear next to "RESULT."

Receiving a fax 5

Receive Modes 5

Choose the correct Receive Mode 5

The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother machine.

Will you be using a Distinctive Ring number for receiving faxes?

Brother uses the term “Distinctive Ring” but different telephone companies may have other names for this service, such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring on page 47 for instructions on setting up your machine using this feature.)

Will you be using Voice Mail on the same telephone line as your Brother machine?

If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See Voice Mail on page 46 for instructions on setting up your machine using this service.)

Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?

Your external telephone answering device (TAD) will automatically answer every call. Voice messages are stored on the external TAD and fax messages are printed. Choose External TAD as your Receive Mode. (See Connecting an external TAD (telephone answering device) on page 50.)

Will you be using your Brother machine on a dedicated fax line?

Your machine automatically answers every call as a fax. Choose Fax Only as your Receive Mode. (See Fax Only on page 43.)

Will you be using your Brother machine on the same line as your telephone?

Do you want to receive voice calls and faxes automatically?

Fax/Tel mode is used when sharing the Brother machine and your telephone on the same line. Choose Fax/Tel as your Receive Mode. (See Fax/Tel on page 43.) Important Note: You cannot receive voice messages on either Voice Mail or an answering machine with Fax/Tel mode.

Do you expect to receive very few faxes? Choose Manual as your Receive Mode. You control the telephone line and must answer every call yourself. (See Manual on page 43.)

Chapter 5

NOTE

To set the Receive Mode, follow the instructions below:

a Press (Settings).

b Press s or t on the Touchpanel to display Initial Setup. c Press Initial Setup. d Press s or t to display Receive Mode. e Press Receive Mode.

If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off. (See Turning off Distinctive Ring on page 49.)

f Press s or t to display Fax Only, Fax/Tel, External TAD or Manual, and then press

the option you want to set.

g Press .

The Touchscreen will display the current Receive Mode.

Receiving a fax

Using Receive Modes 5

Some Receive Modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay on page 44.)

Fax Only 5

Fax Only mode will automatically answer every call as a fax call.

Fax/Tel 5

Fax/Tel mode helps you manage incoming calls by recognizing whether they are fax or voice calls and handling them in one of the following ways:

 Faxes will be automatically received.

 Voice calls will start the F/T Ring to tell you

to pick up the line. The F/T Ring is a fast pseudo/double-ring made by your machine.

(For more information, see F/T Ring Time

(Fax/Tel mode only) on page 44 and Ring Delay on page 44.)

Manual 5

Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature.

To receive a fax in Manual mode, lift the handset of the external telephone or press Hook. When you hear fax tones (short repeating beeps), press Fax Start and choose Receive. You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine.

(For more information, see Easy Receive on page 45.)

External TAD 5

External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be handled in one of the following ways:

 Faxes will be automatically received.

 Voice callers can record a message on the

external TAD.

(For more information, see Connecting an external TAD (telephone answering device) on page 50.)

Chapter 5

Receive Mode settings 5

Ring Delay 5

The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine, keep the ring delay setting of 4rings.

(See Using external and extension telephones on page 53 and Easy Receive on page 45.)

a Press (Settings).

b Press s or t on the Touchpanel to

display Fax.

c Press Fax.

F/T Ring Time (Fax/Tel mode only) 5

When somebody calls your machine, you and your caller will hear the normal telephone ring. The number of rings is set by the ring delay setting.

If the call is a fax, then your machine will receive it; however, if it is a voice call, the machine will sound the F/T Ring (a fast pseudo/double-ring) for the time you have set in the F/T Ring Time setting. If you hear the F/T Ring, it means that you have a voice caller on the line.

Because the F/T Ring is made by the machine, extension and external telephones will not ring; however, you can still answer the call on any telephone by using a remote code. (For more information, see Using remote codes on page 53.)

d Press s or t to display

Setup Receive.

e Press Setup Receive. f Press s or t to display Ring Delay. g Press Ring Delay. h Press s or t to display the options, and

then press the number of times the machine will ring before it answers (0, 1, 2, 3 or 4). If you choose 0, the machine will answer immediately and the line will not ring at all.

i Press .

a Press (Settings).

b Press s or t on the Touchpanel to

display Fax.

c Press Fax. d Press s or t to display

Setup Receive.

e Press Setup Receive. f Press s or t to display

F/T Ring Time.

g Press F/T Ring Time. h Press s or t to display the options, and

then press how long the machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds).

i Press .

NOTE

Even if the caller hangs up during the

NOTE

pseudo/double-ringing, the machine will continue to ring for the set time.

Receiving a fax

f Press s or t to display

Easy Receive.

g Press Easy Receive. h Press On (or Off).

Easy Receive 5

If Easy Receive is On: 5

The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the Touchscreen or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.

If Easy Receive is Off: 5

If you are at the machine and answered a call first by lifting the external handset, press Fax Start, and then press Receive to receive.

If you answered at an extension telephone, press l 51. (See Using external and extension telephones on page 53.)

i Press .

• If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external telephone, press the fax receive code l 51.

• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Easy Receive to Off.

a Press (Settings).

b Press s or t on the Touchpanel to

display Fax.

c Press Fax. d Press s or t to display

Setup Receive.

e Press Setup Receive.

Telephone services and external

devices

Telephone services 6

Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer.

Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one telephone line may create problems with the operation of your machine. If you have Voice Mail on your telephone line, read the following carefully.

Voice Mail 6

If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.

For example, if your Voice Mail is set to answer after 4 rings and your Brother machine is set to answer after 2 rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.

Similarly, if your Brother machine is set to answer after 4 rings and your Voice Mail is set to answer after 2 rings, then your Voice Mail will answer first. This will prevent your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to the Brother machine.

To avoid conflicts between your Brother machine and your Voice Mail service, do one of the following:

Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line.

Brother uses the term “Distinctive Ring,” but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, RingMaster, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Teen Ring, and SimpleBiz Fax & Alternate Number Ringing. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes. (See Distinctive Ring on page 47.)

Set your Brother machine’s Receive Mode to Manual. Manual Mode requires that you answer every incoming call if you want to be able to receive a fax. If the incoming call is a telephone call, then complete the call as you normally would. If you hear fax-sending tones, you must transfer the call to the Brother machine. (See Using external and extension telephones on page 53.) Unanswered fax and voice calls will go to your Voice Mail. (To set the machine in

Manual Mode, see Choose the correct Receive Mode on page 41.)

Telephone services and external devices

NOTE

Distinctive Ring 6

Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term “Distinctive Ring,” but telephone companies market the service under a variety of names, such as Smart Ring, Ring Master or Ident-a-Ring. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes.

• You must pay for your telephone company's Distinctive Ring service before you program the machine to work with it.

• Call your telephone company for availability and rates.

What does your telephone company's “Distinctive Ring” do?

Your telephone company's Distinctive Ring service allows you to have more than one number on the same telephone line. If you

need more than one telephone number, it is cheaper than paying for an extra line.

Each telephone number has its own distinctive ring pattern, so you will know which telephone number is ringing. This is one way you can have a separate telephone number for your machine.

Do you have Voice Mail? 6

If you have Voice Mail on the telephone line that you will install your new machine on,

there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the

Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one

has a separate telephone number, neither will interfere with the other's operations.

If you decide to get Distinctive Ring service from the telephone company, you will need to follow the directions in Registering the Distinctive Ring pattern to register the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls.

You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature.

Before you choose the ring pattern to register

You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.

Ring Pattern

Rings

What does Brother's “Distinctive Ring” do?

The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company's Distinctive Ring service. The new telephone number on your line can just receive faxes.

1 short-short or

long-long

2 short-long-short

3 short-short-long

4very long

(normal pattern)

Chapter 6

NOTE

e Press Miscellaneous.

Ring Pattern #1 is often called Short-Short and is the most commonly used. If the ring pattern you received is not on this chart, call your telephone company and ask for one that is shown.

 The machine will only answer calls to its

registered number.

 The first two rings are silent on the

machine. This is because the fax must “listen” to the ring pattern (to compare it to the pattern that was “registered”). Other telephones on the same line will ring.

 If you program the machine correctly, it

will recognize the registered ring pattern of the “fax number” within 2 ring patterns and then answer with fax tones. When the “voice number” is called, the machine will not answer.

f Press Distinctive. g Do one of the following:

 If you have not registered the

Distinctive Ring, press Distinctive, and then press On. Go to step h.

 If you have already registered the

Distinctive Ring, and want to change the pattern, go to step h.

h Press Ring Pattern. i Press the stored ring pattern you want to

use. Press OK. (You will hear each ring pattern as you press its number. Make sure you choose the pattern that the telephone company gave you.)

Registering the Distinctive Ring pattern

Very Important !

After you have set the Distinctive Ring feature to On, your Distinctive Ring number will receive faxes automatically. The Receive Mode is automatically set to Manual and you cannot change it to another Receive Mode while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and will not interfere when your main telephone number is called. When Distinctive Ring is on, the Touchscreen will show D/R as the Receive Mode.

a Press (Settings).

b Press s or t on the Touchpanel to

display Fax.

Distinctive Ring is now set to On.

j Press .

c Press Fax. d Press s or t to display

Miscellaneous.

Telephone services and external devices

NOTE

Turning off Distinctive Ring 6

a Press (Settings).

b Press s or t on the Touchpanel to

display Fax.

c Press Fax. d Press s or t to display

Miscellaneous.

e Press Miscellaneous. f Press Distinctive. g Press Distinctive. h Press Off.

i Press .

Voice over Internet Protocol (VoIP) 6

VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services.

Your machine may not work with some VoIP systems. If you want to use your machine to send and receive faxes on a VoIP system, make sure that one end of your telephone cord is connected to the jack labeled LINE on your machine. The other end of the telephone cord may be connected to a modem, interface box, phone adapter, splitter, or other such device.

If you turn off Distinctive Ring, the machine will stay in Manual mode. You will need to set the Receive Mode again. (See Choose the correct Receive Mode on page 41.)

 If you have questions about how to

connect your machine to the VoIP system, please contact your VoIP provider.

After you have connected your machine to the VoIP system, press Hook on the Touchscreen to verify that the machine has a dial tone. If the machine does not have a dial tone, please contact your VoIP provider.

If you are having problems sending or receiving faxes over a VoIP system, we recommend changing the machine’s modem speed to the Basic(for VoIP) setting (see Telephone line interference / VoIP on page 115).

Chapter 6

NOTE

Connecting an external TAD (telephone answering device)

You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings, there are only 8 to 10 seconds of CNG tones left for the fax “handshake.” Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.

• If you do not receive all your faxes, shorten the Ring Delay setting on your

external TAD.

• If you subscribe to your telephone

company's Distinctive Ring service:

You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company's Distinctive Ring service, have registered the distinctive ring pattern on your machine, and use that number as a fax number. The recommended setting is at least four rings on the external TAD when you have the telephone company's Distinctive Ring service. You cannot use the Toll Saver setting.

• If You Do Not Subscribe to the

Distinctive Ring Service:

You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the telephone line. (See the illustration below.)

• Before you connect the external TAD, remove the protective cap (2) from the EXT. jack on the machine.

1TAD

2 Protective Cap

When the TAD answers a call, the Touchscreen shows Telephone.

IMPORTANT

DO NOT connect a TAD elsewhere on the

NOTE

same telephone line.

Telephone services and external devices

e Lift the scanner cover to release the

lock. Gently push the scanner cover support down and close the scanner cover using both hands.

Connections 6

The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).

a Using both hands, use the finger holds

on each side of the machine to lift the scanner cover into the open position.

b Plug the telephone line cord from the

telephone wall jack into the jack labeled LINE.

c Remove the protective cap (1) from the

jack labeled EXT., and then plug the telephone line cord from the external TAD into the EXT. jack. (Make sure this cord is connected to the TAD at the TAD's telephone line jack, and not its handset jack.)

f Set your external TAD to four rings or

less. (The machine's Ring Delay setting does not apply.)

g Record the outgoing message on your

external TAD.

h Set the TAD to answer calls. i Set the Receive Mode to

External TAD. (See Choose the correct Receive Mode on page 41.)

Recording an outgoing message (OGM) on the external TAD 6

Timing is important in recording this message. The way you record this message will affect both manual and automatic fax reception.

a Record 5 seconds of silence at the

beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

d Carefully guide the telephone line cord

into the cable channel and out the back of the machine.

b Limit your speaking to 20 seconds. c End your 20-second message by giving

your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing l 51 and Start.”

We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it.

Chapter 6

Multi-line connections (PBX) 6

We suggest you ask the company who installed your PBX to connect your machine. If you have a multi-line system, we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator, we recommend that you set the Receive Mode to Manual.

We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX.

External and extension telephones

Connecting an external or extension telephone 6

You can connect a separate telephone to your machine as shown in the diagram below.

Connect the telephone line cord to the jack labeled EXT inside the machine.

Before you connect the external telephone, remove the protective cap (3) from the EXT. jack.

1 Extension telephone

2 External telephone

3 Protective Cap

Telephone services and external devices

NOTE

Using external and extension telephones 6

Using extension telephones

If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code l 51.

If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at an extension telephone by pressing the Telephone Answer Code #51. (See F/T Ring Time (Fax/Tel mode only) on page 44.)

Using an external telephone (connected to the EXT. jack of the machine)

If you answer a fax call at the external telephone connected to the EXT. jack of the machine, you can make the machine receive the fax by pressing Fax Start and choosing Receive.

You can also use the Fax Receive Code l 51.

If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone by pressing Pickup.

Using a non-Brother cordless external telephone 6

If your non-Brother cordless telephone is connected to the EXT. jack inside the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

If you let the machine answer first, you will have to go to the machine so you can press Pickup to send the call to the cordless handset.

Using remote codes 6

Fax Receive Code 6

If you answer a fax call on an extension telephone, you can tell your machine to receive it by dialing the Fax Receive Code l 51. Wait for the chirping sounds and then replace the handset. (See Easy Receive on page 45.)

If you answer a fax call at the external telephone connected to the EXT. jack of the machine, you can make the machine receive the fax by pressing Fax Start and choosing Receive.

If you answer a call and no one is on the line:

You should assume that you're receiving a manual fax.

Press l 51 and wait for the chirp or until the Touchscreen shows Receiving, and then hang up.

You can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive on page 45.)

Telephone Answer Code 6

If you receive a voice call and the machine is in Fax/Tel mode, it will start to sound the F/T (pseudo/double) ring after the initial ring delay. If you pick up the call on an extension telephone, you can turn the F/T Ring off by pressing #51 (make sure you press this between the rings).

If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone connected to the EXT. jack of the machine by pressing Pickup

Chapter 6

NOTE

Changing the remote codes 6

The preset Fax Receive Code is l 51. The preset Telephone Answer Code is #51. If you want to, you can replace them with your own codes.

a Press (Settings).

b Press s or t on the Touchpanel to

display Fax.

c Press Fax. d Press s or t to display

Setup Receive.

e Press Setup Receive. f Press s or t to display

Remote Codes.

g Press Remote Codes.

• If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three-digit code (such as ### and 999).

• Remote Codes might not work with some telephone systems.

h Press On. i Do one of the following.

 If you want to change the Fax

Receive Code, enter the new code.

Press OK. Go to step j.

 If you do not want to change the Fax

Receive Code, press OK. Go to step j.

j Do one of the following.

 If you want to change the Telephone

Answer Code, enter the new code.

Press OK. Go to step k.

 If you do not want to change the

Telephone Answer Code, press OK. Go to step k.

k Press .

NOTE

Dialing and storing numbers 7

How to dial 7

Manual dialing 7

a Load your document.

b Press (Fax).

c Press all of the digits of the fax number.

If the Touchscreen shows Not Registered when you enter a Speed Dial number it means a number has not been stored at this location.

To send a fax, press Send a fax and

go to step f.

f Press Fax Start.

The machine scans and sends the fax.

Fax Redial 7

If you are sending a fax automatically and the line is busy, the machine will redial once after five minutes.

d Press Fax Start.

Speed Dialing 7

a Load your document.

b Press (Fax).

c Press (Address).

d Do one of the following:

 Press Alphabetical or

Numerical, and then press the

number you want to dial.

Redial only works if you dialed from the machine.

a Load your document.

b Press (Fax).

c Press Redial. d Press Fax Start.

• In Real Time Transmission the automatic redial feature does not work when you are using the scanner glass.

• If you are sending a fax manually and the line is busy, press Hook before performing step c above.

• Redial will change to Pause when you enter a fax number.

 Press the 2-digit Speed Dial number

using the dial pad.

Chapter 7

NOTE

Storing numbers 7

You can set up your machine to do the following types of easy dialing: Speed Dial and Groups for broadcasting faxes. When you dial a Speed Dial number, the Touchscreen shows the number.

If you lose electrical power, the Speed Dial numbers that are in the memory will not be lost.

Storing a pause 7

When you are storing Speed Dial numbers, you can insert one or more 3.5-second pauses by pressing PAUSE on the Touchscreen.

g Do one of the following:

 Enter the name (up to 16 characters)

using the keyboard on the Touchscreen.

Press OK.

(To help you enter letters, see Entering Text on page 152.)

 To store the number without a name,

press OK.

h Enter the first fax or telephone number

( ) using the keyboard on the Touchscreen (up to 20 digits). Press OK.

If you downloaded Internet Fax:

If you want to store an E-mail address to use with Internet Fax or Scan to E-mail

Storing Speed Dial numbers 7

You can store up to 100 2-digit Speed Dial locations with a name, and each name can have two numbers. When you dial you will only have to press a few buttons on the Touchscreen (for example: press

(Address), the number you want to call

and Send a fax).

a Press (Fax).

b Press (Address). c If Speed Dial numbers have already

been stored, press Alphabetical or Numerical.

d Press More. e Press s or t on the Touchpanel to

display Set Speed Dial.

Server, press and enter the E-mail address and press OK. (See Entering Text

on page 152.)

i Do one of the following:

 Enter the second fax or telephone

number ( ) using the keyboard on the Touchscreen (up to 20 digits).

Press OK.

 If you do not want to store a second

number, press OK.

j To choose where the number will be

stored, do one of the following:

 To accept the displayed next

available Speed Dial location, press OK.

 To enter a different Speed Dial

location, press and then enter a 2-digit number using the keyboard on the Touchscreen.

f Press Set Speed Dial.

Press OK.

Dialing and storing numbers

NOTE

g Press the number you want to change.

If the 2-digit Speed Dial location you choose is already taken, the OK button on the Touchscreen will not work. Choose a different location.

k When the Touchscreen displays your

settings, press OK to confirm.

l Do one of the following:

 To store another Speed Dial

number, repeat steps d to k.

 To finish storing numbers, press .

Changing Speed Dial names or numbers 7

You can change the name or number of a Speed Dial that has already been stored, or delete it by deleting all of its numbers.

h Do one of the following:

 If you want to change the name,

press Name. Enter the new name (up to 16 characters) using the keyboard on the Touchscreen. (See Entering Text on page 152.)

Press OK.

 If you want to change the first fax or

telephone number, press . Enter the new fax or telephone number (up to 20 digits) using the keyboard on the Touchscreen. Press OK.

 If you want to change the second

Fax/Tel number, press . Enter the new fax or telephone number (up to 20 digits) using the keyboard on the Touchscreen. Press OK.

a Press (Fax).

b Press (Address). c Press Alphabetical or Numerical. d Press More. e Do one of the following:

 Press s or t to display Change.

Press Change to edit the names or numbers.

 Press s or t to display Delete.

Press Delete.

Select the numbers you want to delete by pressing them to display a red check mark.

Press OK.

Press Yes to confirm.

Go to step j.

How to change the stored name or number:

If you want to change a character, press d or c to position the cursor underneath the character you want to

change, and then press . Enter the new character.

If you want to change a stored number, press repeatedly to delete the number.

Enter the new number.

i The Touchscreen will display your

settings. Do one of the following:

 Press OK to finish.

To change another Speed Dial number, repeat steps f to i.

 To change more information, return

to h.

f Press s or t to display the number you

want to change.

j Press .

NOTE

Making copies 8

How to copy 8

The following steps show the basic copy operation.

a Do one of the following to load your

document:

 (MFC-J4410DW and

MFC-J4610DW) Place the document face down in the ADF.

(See Using the ADF (MFC-J4410DW and MFC-J4610DW) on page 34.)

 Place the document face down on

the scanner glass.

(See Using the scanner glass on page 35.)

b Press (Copy).

Copy options 8

You can change the following copy settings. Press Copy and then press Options. Press s or t on the Touchpanel to scroll through the copy settings. When the setting you want is displayed, press it and choose your option.

(Basic User’s Guide)

For information about changing the following copy settings, see pages 59 to 60.

 Paper Type

 Paper Size

 Tray Select

MFC-J4610DW only.

(Advanced User’s Guide)

For information about changing the following copy settings, see Advanced User’s Guide: Copy options.

 The Touchscreen shows:

1 No. of Copies

You can enter the number of copies by pressing - or + on the Touchscreen (as shown above) or by using the dial pad.

c If you want more than one copy, enter

the number (up to 99).

d Press Black Start or Color Start.

Stop copying 8

To stop copying, press .

 Quality

 Enlarge/Reduce

 Page Layout

 2in1(ID)

 Stack/Sort

 Density

 2-sided Copy

 Ink Save Mode

 Thin Paper Copy

 Book Copy

 Remove Background

 Set New Default

 Factory Reset

(MFC-J4410DW and MFC-J4610DW) If you want to sort copies, use the ADF.

Making copies

NOTE

Paper Type 8

If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality.

a Press (Copy).

b Load your document. c Enter the number of copies you want. d Press Options. e Press s or t on the Touchpanel to

display Paper Type.

f Press Paper Type. g Press s or t to display Plain Paper,

Inkjet Paper, Brother BP71, Other Glossy or Transparency,

and then press the option you want to set.

h If you do not want to change more

settings, press OK.

i Press Black Start or Color Start.

Paper Size 8

If you are copying on paper other than Letter size, you will need to change the Paper Size setting. You can copy only on Letter, Legal, Ledger, A4, A5, A3, Executive or Photo 4"  6" (10  15 cm) paper.

a Load your document.

b Press (Copy).

c Enter the number of copies you want. d Press Options. e Press s or t on the Touchpanel to

display Paper Size.

f Press Paper Size. g Press s or t to display Letter,

Legal, Ledger, A4, A5, A3, EXE or 4"x6", and then press the option you

want to set.

• If you choose Legal, Ledger or A3, the instruction for loading paper will be displayed. Read the information on the Touchscreen and then confirm by pressing OK.

• If you are using the manual feed slot insert only one sheet of paper at a time. (See Loading paper in the manual feed slot on page 22.)

h If you do not want to change more

settings, press OK.

i Press Black Start or Color Start.

Chapter 8

Tray Select (MFC-J4610DW) 8

You can change the tray temporarily for the next copy. To change the default tray setting see Tray use in Copy mode (MFC-J4610DW) on page 28.

a Load your document.

b Press (Copy).

c Enter the number of copies you want. d Press Options. e Press s or t on the Touchpanel to

display Tray Select.

f Press Tray Select. g Press Tray #1, Tray #2 or

Auto Tray Select.

h If you do not want to change additional

settings, press OK.

i Press Black Start or Color Start.

PhotoCapture Center™: Printing

photos from a memory card or USB Flash memory drive

PhotoCapture Center™ operations (PHOTO mode)

Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash memory drive. (See Print Images on page 64.)

You can scan documents and save them directly to a memory card or USB Flash memory drive. (See How to scan to a memory card or USB Flash memory drive on page 65.)

If your machine is connected to a computer, you can use your computer to access a memory card or USB Flash memory drive that is inserted in the front of the machine.

(See Software User’s Guide: PhotoCapture Center™ (Windows

(See Software User’s Guide: Remote Setup & PhotoCapture Center™ (Macintosh).)

).)

Using a memory card or USB Flash memory drive 9

Your Brother machine has media drives (slots) for use with the following popular digital camera media: Memory Stick Duo™, Memory Stick PRO Duo™, SD Memory Card, SDHC Memory Card, SDXC Memory Card, MultiMedia Card, MultiMedia Card plus and USB Flash memory drives.

The PhotoCapture Center™ feature lets you print digital photos from your digital camera at high resolution to get photo quality printing.

Chapter 9

IMPORTANT

Getting started 9

a Open the media slot cover. b Firmly put a memory card or USB Flash memory drive into the correct slot.

1 USB Flash memory drive

The USB direct interface supports only a USB Flash memory drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage standard. Any other USB devices are not supported.

2 Memory card slot

Slot Compatible memory cards

Upper slot

Lower slot

Memory Stick Duo™

Memory Stick PRO Duo™

Memory Stick Micro™ (Adapter required)

SD Memory Card

SDHC Memory Card

SDXC Memory Card

MultiMedia Card

MultiMedia Card plus

miniSD (Adapter required)

miniSDHC (Adapter required)

microSD (Adapter required)

microSDHC (Adapter required)

MultiMedia Card mobile (Adapter required)

PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive

IMPORTANT

• DO NOT insert a Memory Stick Duo™ into the lower SD slot. Doing this may cause damage to the machine.

• DO NOT insert more than one media card in the machine at the same time. Doing this may cause damage to the machine.

• DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive (slot) or USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive. You will lose your data or damage the card.

The machine can only read one memory card or USB Flash memory drive at a time.

Chapter 9

NOTE

Print Images 9

View Photos 9

You can preview your photos on the Touchscreen before you print them. If your photos are large files there may be a delay before each photo is displayed.

a Open the media slot cover. b Put the memory card or USB Flash

memory drive in the correct slot.

c Press View Photos. d Press s or t on the Touchpanel to

display the photo you want to print.

e Press + or - to select the number of

copies you want to print.

PhotoCapture Center™ print settings

You can change the print settings for the next printing.

These settings are temporary, and the machine returns to its default settings one minute after printing.

You can save the print settings you use most often by setting them as the default. (See Advanced User’s Guide: Setting your changes as the new default.)

f Repeat step d and e until you have

chosen all the photos you want to print. Press OK.

g You now have the following options.

 If you want to change the print

settings, press Options. (See Advanced User’s Guide:

PhotoCapture Center™ print settings.)

 If you do not want to change any

settings, go to step h.

h Press Start to print.

PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive

IMPORTANT

NOTE

How to scan to a memory card or USB Flash memory drive

You can scan black & white and color documents into a memory card or USB Flash memory drive. Black & white documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats. Color documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats. The factory setting is Color and 200 dpi and the default file format is PDF. The machine creates file names based on the current date. (See Quick Setup Guide.) For example, the fifth image scanned on July 1, 2012 would be named 07011205.PDF. You can change the color and resolution.

a Load your document.

h Press Options.

Do one or more of the following:

 To change the scan type, press

s or t to display Scan Type. Press Scan Type and choose Color or Black and White.

 To change the resolution, press

s or t to display Resolution.

Press Resolution and choose

100 dpi, 200 dpi, 300 dpi, 600 dpi or Auto.

 To change the file type, press s or t

to display File Type. Press File Type and choose PDF, JPEG or TIFF.

 If you want to change the file name,

press s or t to display File Name. Press File Name and enter the file name.

b Open the media slot cover. c Put the memory card or USB Flash

memory drive in the correct slot.

d Press .

e Press (Scan).

f Press s or t on the Touchpanel to

display Scan to Media.

g Press Scan to Media.

DO NOT take out the memory card or USB Flash memory drive while the machine is reading or writing to it to avoid damaging the card, USB Flash memory drive, or the data stored on them.

You can only change the first 6 characters.

Press OK.

 To remove background color, press

s or t to display

Remove Background.

Press Remove Background and choose Low, Medium, High or Off.

Remove Background removes the base color of documents to make the scanned data more recognizable.

i When you are finished choosing

settings, press OK.

• If you chose color in the Scan Type setting, you cannot choose TIFF.

• If you chose black & white in the Scan Type setting, you cannot choose JPEG.

j Press Start.

How to print from a computer 10

Printing a document 10

The machine can receive data from your computer and print it. To print from a computer, you must install the printer driver.

(See Software User’s Guide: Printing (Windows

(See Software User’s Guide: Printing and Faxing (Macintosh).)

a Install the Brother printer driver from the

b From your application, choose the Print

).)

CD-ROM. (See Quick Setup Guide.)

command.

c Choose the name of your machine in the

Print dialog box and click Properties or Preferences, depending on the

application you are using.

d Choose the settings you want to change

in the Properties dialog box.

 Media Type

 Print Quality

 Paper Size

 Orientation

 Color / Grayscale

 Ink Save Mode

 Scaling

 2-sided / Booklet

e Click OK. f Click Print (or OK depending on the

application you are using) to begin printing.

NOTE

How to scan to a computer 11

Before scanning 11

To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.

 Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.)

 Configure the machine with a TCP/IP address if network scanning does not work.

(See Software User’s Guide: Configuring Network Scanning for Windows

You can download the scanner driver without the Brother ControlCenter from the Brother Solutions Center at http://solutions.brother.com/

Chapter 11

NOTE

Scanning a document as a PDF file using ControlCenter4 (Windows

(For detailed information, see Software User’s Guide: Scanning.)

The screens on your PC may vary depending on your model.

ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications. You can use ControlCenter4 on your computer.

a Load your document. (See How to load documents on page 34.) b Open ControlCenter4 by clicking /All Programs/Brother/MFC-XXXX (where XXXX is

your model name)/ControlCenter4. The ControlCenter4 application will open.

) 11

c If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.

d Make sure the machine you want to use is selected from the Model pull-down list.

How to scan to a computer

e Set the scanning configuration.

Click Configuration, and then select Button settings, Scan and File.

The configuration dialog box appears. You can change the default settings.

1 Choose PDF (*.pdf) from the File Type pull-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution pull-down list.

5 You can choose the document size from the Document Size pull-down list.

f Click OK.

Chapter 11

g Click File.

h Press Scan.

The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

How to scan to a computer

How to change the machine’s Scan mode settings for PDF scanning

You can change your machine’s Scan mode settings using ControlCenter4. (Windows®)

a Open ControlCenter4 by clicking /All Programs/Brother/MFC-XXXX (where XXXX is

your model name)/ControlCenter4. The ControlCenter4 application will open.

b Make sure the machine you want to use is selected from the Model pull-down list. c Click the Device Settings tab. d Click Device Scan Settings.

Chapter 11

e Choose the File tab. You can change the default settings.

1 Choose PDF (*.pdf) from the File Type pull-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution pull-down list.

5 You can choose the document size from the Document Size pull-down list.

f Click OK.

How to scan to a computer

NOTE

How to scan a document as a PDF file using the Touchscreen 11

a Load your document. (See How to load documents on page 34.)

b Press (Scan).

c Press s or t on the Touchpanel to display Scan to File. d Press Scan to File. e When the machine is connected to a network, press the PC Name.

Do one of the following:

 If you want to use the default settings, go to step j.

 If you want to change the default settings, go to step f.

f Press Options. g Press Set with TouchPanel.

Press On.

h Choose the settings for Scan Type, Resolution, File Type and

Remove Background as needed.

i Press OK. j Press Start.

The machine starts the scanning process.

The following scan modes are available.

• Scan to OCR

• Scan to File

• Scan to Image

• Scan to Media

• Scan to email

• Scan to E-mail Server

• Scan to FTP

• Scan to Network

• Web Service

Windows® users only. (Windows Vista® SP2 or later and Windows® 7) (See Software User’s Guide: Using Web Services for scanning on your network (Windows Vista

Windows

7).)

SP2 or later and

CAUTION

IMPORTANT

Routine maintenance A

Replacing the ink cartridges

Your machine is equipped with an ink dot counter. The ink dot counter monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will display a message.

The Touchscreen will show which ink cartridge is low or needs replacing. Be sure to follow the Touchscreen prompts to replace the ink cartridges in the correct order.

Even though the machine tells you to replace an ink cartridge, there will be a small amount of ink left in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly.

If ink gets in your eyes, wash it out with water at once and call a doctor if you are concerned.

Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges. Use or attempted use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our limited warranty coverage does not apply to any problem that is caused by the use of unauthorized third-party ink and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of Genuine Brother Supplies.

a Open the ink cartridge cover.

If one or more of the ink cartridges have reached the end of their life, the Touchscreen shows B&W Print Only or Cannot Print.

Routine maintenance

IMPORTANT

b Press the lock release lever as shown to

release the cartridge color indicated on the Touchscreen. Remove the cartridge from the machine.

d Turn the green release lever on the

orange protective packing (1) counterclockwise until it clicks to release the vacuum seal. Then remove the orange protective packing as shown.

c Open the new ink cartridge bag for the

color indicated on the Touchscreen, and then take out the ink cartridge.

DO NOT touch the cartridge in the area indicated (2); this can prevent the machine from detecting the cartridge.

e Each color has its own correct position.

NOTE

IMPORTANT

Insert the ink cartridge in the direction of the arrow on the label.

f Gently push the back of the ink cartridge

marked “PUSH” until it latches, and then close the ink cartridge cover.

• If you replaced an ink cartridge, for example Black, the Touchscreen may ask you to verify that it was a brand new one (for example, Did You Change

Black). For each new cartridge you installed, press Yes to reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, be sure to press No.

• If the Touchscreen shows

No Ink Cartridge or Cannot Detect after you install the ink

cartridge, check that the ink cartridge is installed correctly. Remove the ink cartridge and reinstall it slowly until it latches.

• DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.

g The machine will automatically reset the

ink dot counter.

• DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin.

• If ink gets on your skin or clothing immediately wash it off with soap or detergent.

• If you mix the colors by installing an ink cartridge in the wrong position, the Touchscreen shows Wrong Ink Color. Check which ink cartridges are not matched by colors to their ink cartridge positions and move them to their correct positions.

• Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.

• DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the cartridge.

Cleaning and checking

NOTE

the machine

Cleaning the scanner A

a Unplug the machine from the AC power

outlet.

b Lift the document cover (1). Clean the

scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner.

Routine maintenance

In addition to cleaning the scanner glass and glass strip with a non-flammable glass cleaner, run your fingertip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning attempt.

c (MFC-J4410DW and MFC-J4610DW)

In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with a non-flammable glass cleaner.

When there is a spot of dirt or correction fluid on the glass strip the printed sample shows a vertical line.

After the glass strip is cleaned the vertical line is gone.

Cleaning the print head A

IMPORTANT

NOTE

To maintain good print quality, the machine will automatically clean the print head when needed. You can start the cleaning process manually if there is a print quality problem.

Clean the print head if you get a horizontal line in the text or graphics, or blank text on your printed pages. You can clean Black only, three colors at a time (Yellow, Cyan and Magenta), or all four colors at once.

Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.

DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

a Press (Settings).

• If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved call Brother Customer Service. (See Brother numbers on page i.)

• You can also clean the print head from your PC.

(See Software User’s Guide: Maintenance tab (Windows

).)

Checking the print quality A

If faded or streaked colors and text appear on your printouts, some of the print head nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.

If is on the Touchscreen, you can

press it, and then go to step e.

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press Ink. e Press s or t to display Cleaning. f Press Cleaning. g Press s or t to display Black, Color

or All, and then press the option you want to clean. The machine cleans the print head. When cleaning is finished, the Touchscreen will return to the Home screen.

a Press (Settings).

If is on the Touchscreen, you can

press it, and then go to step e.

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press Ink. e Press Test Print. f Press Print Quality. g Press Start.

The machine begins printing the Print Quality Check Sheet.

h Check the quality of the four color blocks

on the sheet.

i The Touchscreen asks you if the print

IMPORTANT

NOTE

quality is OK. Do one of the following:

 If all lines are clear and visible, press

Yes to finish the Print Quality check and go to step m.

 If you can see missing short lines as

shown below, press No.

OK Poor

Routine maintenance

DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

When a print head nozzle is clogged, the printed sample looks like this.

j The Touchscreen asks you if the print

quality is OK for black and then the three colors. Press Yes or No.

k The Touchscreen asks you if you want

to start cleaning. Press Yes. The machine starts cleaning the print head.

l After the cleaning procedure is finished,

press Start. The machine starts printing the Print Quality Check Sheet again. Return to step h to repeat the procedure.

m Press .

If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved, call Brother Customer Service. (See Brother numbers on page i.)

Letter, A4 and Executive

Ledger, A3, Legal, A5, A6, envelopes, Photo (4  6in.), PhotoL (3.5 5in.), Photo 2L (5  7 in.) and Index Card (5  8in.)

After the print head nozzle is cleaned, the horizontal lines are gone.

Checking the print alignment A

NOTE

If your printed text becomes blurred or images become faded, you may need to adjust the print alignment after transporting the machine.

j For the “B” pattern, press the number of

the test print that has the least visible vertical stripes (1-9).

k For the “C” pattern, press the number of

the test print that has the least visible vertical stripes (1-9).

a Press (Settings).

If is on the Touchscreen, you can

press it, and then go to step e.

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press Ink. e Press s or t to display Test Print. f Press Test Print. g Press Alignment. h Press Start.

The machine starts printing the Alignment Check Sheet.

l For the “D” pattern, press the number of

the test print that has the least visible vertical stripes (1-9).

m Press .

In the example above, pattern 6 is the best choice for A, B, C and D.

i For the “A” pattern, press the number of

the test print that has the least visible vertical stripes (1-9).

Troubleshooting B

If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips.

You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/

Identifying the problem B

First, check the following.

 The machine's power cord is connected correctly and the machine's power switch is turned on.

 All of the protective parts have been removed.

 Paper is inserted correctly in the paper tray.

 The interface cables are securely connected to the machine and the computer, or the wireless

connection is set up on both the machine and your computer.

 Touchscreen Messages

(See Error and Maintenance messages on page 83.)

If you did not solve the problem with the above checks, identify the problem and then go to the page suggested below.

Paper handling and Printing problems:

 Printing Difficulties on page 103

 Print Quality Difficulties on page 104

 Paper Handling Difficulties on page 107

 Printing Received Faxes on page 108

Telephone and Fax problems:

 Telephone Line or Connections on page 108

 Handling Incoming Calls on page 111

 Receiving Faxes on page 109

 Sending Faxes on page 110

Copying problems:

 Copying Difficulties on page 112

Scanning problems:

 Scanning Difficulties on page 112

 PhotoCapture Center™ Difficulties on page 112

Software and Network problems:

 Software Difficulties on page 113

 Network Difficulties on page 113

 Data entry difficulties on page 114

Troubleshooting

NOTE

Error and Maintenance messages B

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.

You can correct most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:

Visit us at http://solutions.brother.com/

lights up when there is an error or maintenance message. Press to display the error

message on the Touchscreen.

Error Message Cause Action

NOTE

B&W Print Only

Replace Ink

One or more of the color ink cartridges have reached the end of their life.

You can use the machine in black & white mode for approximately four weeks depending on the number of pages you print.

While this message appears on the Touchscreen, each operation works in the following way:

 Printing

If you choose Grayscale in the Advanced tab of the printer driver,

you can use the machine as a black & white printer.

2-sided print is not available when this message appears.

 Copying

If the paper type is set to Plain Paper you can make copies in black & white.

2-sided copy is not available when this message appears.

 Faxing

Replace the ink cartridges. (See Replacing the ink cartridges on page 74.)

The machine will stop all print operations and you will not be able to use the machine until you change to a new ink cartridge in the following cases:

• If you unplug the machine or take out the ink cartridge.

• If the paper type is set to anything except Plain Paper or Inkjet Paper.

• (Windows

) If you check Slow Drying Paper in the Basic tab of the printer driver.

(Macintosh) If you check Slow Drying Paper in the Print Settings of the printer driver.

If the paper type is set to

Plain Paper or Inkjet Paper, the machine will

receive and print the faxes in black & white.

If a sending machine has a color fax, the machine’s “handshake” will ask that the fax be sent as black & white.

Cannot Detect You installed a new ink cartridge too

quickly and the machine did not detect it.

An ink cartridge is not installed correctly.

If you are not using Genuine Brother Innobella™ ink, the machine may not detect the ink volume.

Cannot Detect Ink If you are not using Genuine Brother

Innobella™ ink, the machine may not detect the ink volume.

Take out the new ink cartridge and re-install it slowly until it latches. (See Replacing the ink cartridges on page 74.)

Use a new Genuine Brother Innobella™ Ink Cartridge. If the error is not cleared, call Brother Customer Service.

Error Message Cause Action

Troubleshooting

Cannot Print

Replace Ink

Comm.Error Poor telephone line quality caused a

Connection Fail You tried to poll a fax machine that is

Cover is Open The scanner cover is not locked in the

One or more of the ink cartridges have reached the end of their life. The machine will stop all print operations. While memory is available, black & white faxes will be stored in the memory. If a sending machine has a color fax, the machine's “handshake” will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be stored in the memory as a black & white fax.

communication error.

not in Polled Waiting mode.

closed position.

Replace the ink cartridges. (See Replacing the ink cartridges on page 74.)

Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line.

Check the other fax machine's polling setup.

Lift the scanner cover and then close it again.

Make sure the telephone line cord and USB cable (if used) have been guided correctly through the cable channel and out the back of the machine.

The ink cartridge cover is not locked in the closed position.

Data Remaining Print data is left in the machine's

memory.

Disconnected The other person or other person's fax

machine stopped the call.

Document Jam

(MFC-J4410DW and MFC-J4610DW)

DR Mode in Use The machine is in Distinctive Ring

High Temperature The print head is too warm. Allow the machine to cool down.

The document was not inserted or fed correctly, or the document scanned from the ADF was too long.

mode. You cannot change the Receive Mode from Manual to another mode.

Firmly close the ink cartridge cover until it clicks.

Press . The machine will cancel the job and clear it from the memory.

Try to print again.

Try to send or receive again. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic (for VoIP). (See Telephone line interference / VoIP on page 115.)

(See Using the ADF (MFC-J4410DW and MFC-J4610DW) on page 34.)

(See Document jam (MFC-J4410DW and MFC-J4610DW) on page 93.)

Set Distinctive Ring to Off. (See Turning off Distinctive Ring on page 49.)

NOTE

Error Message Cause Action

Hub is Unusable. A hub or USB Flash memory drive with

hub has been connected to the USB direct interface.

Ink Absorber Full The ink absorber box or flushing box is

full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. Because these components are periodic maintenance items, the replacement is not covered under the warranty. The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system. These boxes acquire amounts of ink during the different purging and flushing operations. The number of times a machine purges and flushes for cleaning varies depending on different situations. For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans itself upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up.

Hubs, including USB Flash memory drives that have a built-in hub, are not supported. Unplug the device from the USB direct interface.

The ink absorber box or flushing box will need to be replaced. Contact Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers on page i.)

Other reasons for cleaning are:

1 After a paper jam has been

cleared, the machine automatically cleans itself before the next received fax is printed.

2 The machine automatically cleans

itself after sitting idle for more than 30 days (infrequent use).

3 The machine automatically cleans

itself after ink cartridges of the same color have been replaced 12 times.

InkAbsorberNearFull

Repairs resulting from the use of non-Brother supplies may not be covered under the stated product warranty.

The ink absorber box or flushing box is nearly full.

The ink absorber box or flushing box will need to be replaced soon. Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers on page i.)

Brother MFC-J4310DW, MFC-J4410DW Basic User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Brother numbers

Register your product

FAQs (frequently asked questions)

For Customer Service

Ordering accessories and supplies

Accessories and Supplies

Compilation and Publication Notice

User's Guides and where do I find them?

Table of Contents

General information 1

Using the documentation

Symbols and conventions used in the documentation 1

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

Viewing User’s Guides 1

(Windows®) 1

(Macintosh) 1

How to find Scanning instructions 1

How to find Network setup instructions

Control panel overview 1

1.8" Touchscreen LCD 1

Basic Operations 1

Shortcut Settings 1

Adding Shortcuts 1

Changing Shortcuts 1

Deleting Shortcuts 1

Using Shortcuts 1

Loading paper 2

Loading paper and other print media

Loading paper in paper tray #1 2

Loading smaller paper (Photo, Photo L and envelopes) 2

About envelopes 2

Loading envelopes 2

Loading Photo and Photo L paper 2

Loading paper in the manual feed slot 2

Unprintable area 2

Paper settings 2

Paper Size and Type (MFC-J4310DW and MFC-J4410DW) 2

Paper Type 2

Paper Size 2

Paper Size and Type (MFC-J4610DW) 2

Tray use in Fax mode (MFC-J4610DW) 2

Acceptable paper and other print media

Recommended print media 2

Handling and using print media 2

Paper capacity of the output paper tray cover

Choosing the right print media 2

Paper type and size for each operation 2

Paper orientation and capacity of the paper trays 2

Paper orientation using User Defined as the Paper Size in the printer driver 2

Paper weight and thickness 2

Loading documents 3

How to load documents

Using the ADF (MFC-J4410DW and MFC-J4610DW) 3

How to load documents 3

Document Sizes and Weights 3

Using the scanner glass 3

Document Sizes Supported 3

How to load documents 3

Unscannable area 3

Sending a fax 4

How to send a fax 4

Stop faxing 4

Setting scanner glass size for faxing 4

Color fax transmission 4

Transmission Verification Report 4

Canceling a fax in progress 4

Receiving a fax 5

Receive Modes 5

Choose the correct Receive Mode 5

Using Receive Modes 5

Fax Only 5

Fax/Tel 5

Manual 5

External TAD 5

Receive Mode settings 5

Ring Delay 5