Brother MFC-7400C User Guide

MFC 7300C MFC 7400C

OWNER’S MANUAL

If You Need to Call Customer Service

Please complete the following information for future reference:

Model Number: MFC 7300C, MFC 7400C (Circle your model number)

Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain

this Owner’s Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service.

Year 2000 Compliant

Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third party software will continue to properly process date/time data after January 1, 2000.

Brother fax machines and multi-function centers will function properly after January 1, 2000, provided that all non-Brother hardware, software and firmware used by our customers in connection or combination with Brother fax machines, MFCs and bundled software, accurately exchange date data with the Brother products.

Please continue to check our Web page for updates at http://www.brother.com. All remedies will be provided to individual customers via software patches through software download or from Brother Customer Service.

http://www.brother.com

Brother Numbers

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.

If you can’t resolve difficulty with your MFC machine using this manual, call our fax-back system, and follow the voice prompts to receive faxed instructions about using the system, and an index of fax-back subjects.

USA: From within Canada: 1-800-681-9838

The Brother fax-back system number (USA only) has been preprogrammed on One Touch key

1-800-521-2846

Frequently Asked Questions (FAQs)

You can find more information about Brother products on the World Wide Web. From product specification sheets to Frequently Asked Questions (FAQs), it is all there. Visit us at:

You can check here for Brother Printer Driver updates.

Brother Bulletin Board

Brother’s Bulletin Board Numbers are

USA: From within Canada: 1-514-685-2040

1-888-298-3616

For Customer Service

USA:

From within Canada: 1-800-853-6660 (voice)

From within Montreal: 1-514-685-6464 (voice)

1-800-284-4329 (voice) 1-908-575-8790 (fax)

1-514-685-4898 (fax)

BROTHER NUMBERS

Ordering Accessories and Supplies

For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.)

USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax) http://www.brothermall.com

Description Item

Ink Cartridge <black> LC04BK Ink Cartridge <cyan>(blue) LC04C Ink Cartridge <magenta>(red) LC04M Ink Cartridge <yellow> LC04Y 720 dpi High Quality Coated Paper BP72CL Glossy Paper BPGLL Transparancies BPTRL Print Head HD004 Power Protector QPD120 Telephone Line Cord UG3565001 Telephone Handset LE0446011 Handset Curled Cord UG3543011 Paper Wire Extension UU1309001 Document Wire Extension LE3305001 Document Support UU2080001 Paper Tray UU2069001 Owner’s Manual LE13310001 (English for USA and

From within Canada:

Canada) LE3487001 (French for Canada)

1-800-668-2768 (voice)

Brother Coated Paper is Ink Jet Paper.

ORDERING ACCESSORIES AND SUPPLIES

Notice – Disclaimer of Warranties

(For USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

iii

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(For USA Only)

This warranty gives you certain rights and you may also have other rights that may vary from state to state.

This warranty is given only to the first end-use purchaser of the accompanying product (referred to in this warranty as “this Product”).

What is covered:

Brother warrants to you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product. The “Warranty Period” is 1 year from the date you purchased this product. The “Warranty Period” for consumable items, such as Ink Cartridges, Print Heads, etc. is 90 days from the date of purchase, or the rated life of the Consumable item, whichever is shorter.

What is NOT covered:

This warranty is VOID -- that is, this Product has no warranty -- if: (1) you did not purchase this Product from an authorized Brother reseller within the United States, (2) this Product has been serviced, modified or tampered with by anyone other than an Authorized Service Representative of Brother, (3) the serial number has been modified, defaced or removed from this Product, (4) this Product has been abused or damaged, (5) non Brother brand or non Brother approved parts, supplies, power supplies or other accessories have been used with this Product, or (6) this Product has been transported without the proper preparation and packaging.

What to do if you think your Product is defective:

Call our Customer Service Hotline at 1800-284-4329, or if you suspect a defect in materials or workmanship in this Product, you can report it to a Brother Authorized Service Center. During the Warranty Period, supply Brother’s representative with a copy of your dated bill of sale showing that this Product was purchased within the United States. For the name of your Brother Authorized Service Center, call 1-800-521-2846. After contacting the Brother Authorized Service Center, you may be required to deliver or send the

Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

What Brother will do:

Brother (or its Authorized Service Center) will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or (at Brother’s option) replace the Product with a product that performs the same functions and performs as well as the original Product. Brother reserves the right to supply refurbished or remanufactured replacement parts provided that the replacement parts conform to the manufacturer’s specifications for new products. The repaired or replacement product will be returned to you at no cost.

Exchange Service:

When an exchange is authorized, Brother will exchange your non-working product with a refurbished or remanufactured product that conforms to the manufacturer’s specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the

limited warranty period remaining on

the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non- working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product’s malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product;

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(For USA Only)

or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return air bill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return air bill, signed by the courier.

Limitations:

Repair or replacement as described above is your sole and exclusive (that is, your only) remedy if this Product is defective. Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement,

Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Product Support: Toll-free customer service and technical support is available for hardware operational assistance at 1-800-284-4329. At any time, free technical support in the form of Frequently Asked Questions, troubleshooting tips and service center locator is available through our fax-back system at 1-800-521-2846 or Brother’s Internet Web Site (www.brother.com). Now you can visit us on-line (www.brothermall.com), your complete source for genuine Brother Accessories and Supplies.

BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. BRIDGEWATER, NEW JERSEY 08807-0911

Please record your model and serial numbers and your date and location of Purchase below for your records. Keep this information with your proof of purchase (bill of sale) in case your Product is lost, stolen or requires service.

Model # _______________________ Serial #________________________ Date of purchase: _______________ Store where purchased:___________ Location of store:________________

Important: We recommend that you

keep all original packing materials, in the event that you ship this product.

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(For Canada Only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/ purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Operation Manual for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-6464. Internet support: support@brother.ca or browse Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6

We ’re at y our side.

Quick Reference Guide

Sending Faxes

Automatic Transmission

Place the original face down in the ADF.

Enter the fax number using One Touch, Speed Dial, Search or the dial pad.

Press Start .

Sending a Cover Page

Place the original face down in the ADF.

Press Function , 1 , 3 , 1 .

When NEXT FAX ONLY? appears, press

Press or to select ON (or

OFF ) and press Set .

Press or to select a comment and press

Enter two digits to indicate the number of pages being sent and press

Set .

Press 1 to select additional settings —

—Press 2 if you are ready to

fax.

Enter the fax number.

Press Start .

Real Time Transmission

You can send faxes in real time.

Place the original face down in the ADF.

Press Function , 1 , 3 , 9 .

Press or to select ON and press

Set — OR—For the next

transmission only, press or to select NEXT FAX ONLY and press Set.

Set .

For the next fax only, press or

to select ON and press Set.

Press 1 to select additional settings —OR—Press 2 to fax.

Enter the fax number.

Press Start.

Receiving Faxes

Select Receive Mode

Press

Receive Mode

FAX/TEL, TAD, MANUAL FAX ONLY TEL

, make sure to set Ring Delay

and F/T Ring Time.

Manual Reception

Pick up the handset.

Press Start if you hear fax tones (beeps).

When the screen displays RECEIVE, replace the handset.

. If you select

Storing Numbers

Storing One Touch Dial Numbers

Press Function, 1, 5, 1.

Press the One Touch key where you want to store the number.

Enter a number (up to 20 digits) and press Set.

Enter a name (or leave it blank) and press Set.

Press or to select FAX, TEL, or FAX/TEL and press Set.

Press Stop.

Storing Speed Dial Numbers

Press Function, 1, 5, 2.

to select

FAX/

, or

vii

Enter a two-digit Speed Dial number and press Set.

Enter a number (up to 20 digits) and press Set.

Enter a name (or leave it blank) and press Set.

Press or to select FAX, TEL, or FAX/TEL and press Set.

Press Stop.

Telephone Operation

One Touch Dialing / Speed Dialing

Pick up the handset.

When you hear the dial tone, press the One Touch key of the location you want to call—OR—Press Search/Speed Dial, press #, then press the two-digit Speed Dial number.

To hang up, replace the handset.

Search/Speed Dial

Press Search/Speed Dial, then enter the first letter of the name you’re looking for.

Press or to search the memory.

When the name is displayed, lift the handset.

Press Start to dial.

To hang up, replace the handset.

Making Copies

Making a Single Copy

Place the original face down in the ADF.

Press Mono Copy or Color Copy, then wait for five seconds —OR—Press Mono Copy or Color Copy again. (Make sure it’s

the same key you pressed before.)

Making Multiple Copies

Place the original face down in the ADF.

Press Mono Copy or Color Copy.

Use the dial pad to enter the number of copies you want.

Wait five seconds—OR—Press Mono Copy or Color Copy. (Make sure it’s the same key you pressed in Step 2.)

Sorting Multiple Copies (Black and White Copy only)

Place the original face down in the ADF.

Press Mono Copy.

Press Options.

Press or to select

COPY:OPTIONS and press Set.

Press or to select SORT and press Set.

Press Mono Copy.

Use the dial pad to enter the number of copies you want.

Press Mono Copy.

Brother fax-back system : 1-800-521-2846

Brother Web Site : http://www.brother.com

Brother Accessories & Supplies:

USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com

Brother Accessories & Supplies:

From within Canada: 1-800-668-2768 (voice)

viii

Introduction.....................................................................................1-1

Using This Manual..................................................................... 1-1

Finding Information............................................................. 1-1

Conventions Used in this Manual........................................ 1-1

Test Sheet Procedures (For USA Only)..................................... 1-2

MFC 7300C and MFC 7400C Control Panel Overview............ 1-3

About Fax Machines .................................................................. 1-5

Fax Tones and Handshake................................................... 1-5

ECM (Error Correction Mode)............................................1-5

Assembly and Connections............................................................. 2-1

Packing List................................................................................ 2-1

Choosing a Location................................................................... 2-2

Assembly.................................................................................... 2-3

Installing the Ink Cartridges................................................ 2-7

Important......................................................................... 2-8

Connecting the MFC................................................................ 2-10

Connecting an External Telephone

Answering Device (TAD)............................................. 2-10

Sequence....................................................................... 2-10

Connections................................................................... 2-11

Outgoing Message (OGM) ........................................... 2-12

Special Line Considerations.............................................. 2-12

Roll Over Phone Lines.................................................. 2-12

Two-Line Phone System............................................... 2-12

Converting Telephone Wall Outlets ............................. 2-13

Installing MFC, External Two-Line TAD, and

Two-Line Telephone................................................ 2-13

Multi-Line Connections (PBX)......................................... 2-14

If you are installing the MFC to work with a PBX:...... 2-14

Custom Features on a Single Line..................................... 2-15

Paper ................................................................................................ 3-1

About Brother Paper................................................................... 3-1

Paper Specifications for Cassette ........................................ 3-2

Print Area............................................................................. 3-3

On-Screen Programming................................................................ 4-1

User-Friendly Programming....................................................... 4-1

Function Mode..................................................................... 4-1

Alternating Displays............................................................ 4-2

Function Selection Table..................................................... 4-2

1. Fax Functions.............................................................. 4-2

2. Printer Functions......................................................... 4-5

3. Copy Functions........................................................... 4-5

4. Video Functions.......................................................... 4-6

5. PhotoCapture Center™ Function

(For MFC 7400C only)............................................... 4-6

Initial Setup...................................................................................... 5-1

Getting Started............................................................................ 5-1

Setting Station ID ................................................................ 5-1

Entering Text................................................................... 5-2

Inserting spaces............................................................... 5-2

Making corrections ......................................................... 5-2

Repeating letters.............................................................. 5-2

Special characters and symbols....................................... 5-3

Setting Tone/Pulse Dialing Mode (For Canada only)......... 5-3

Setting Beeper Volume........................................................ 5-3

Choosing the Handset Volume............................................ 5-4

Setting Volume Amplify ..................................................... 5-5

Setting the Speaker Volume................................................ 5-5

Setting the Ring Volume ..................................................... 5-5

Memory Storage.................................................................. 5-5

Turning On Automatic Daylight Savings Time .................. 5-6

Setup Receive................................................................................... 6-1

Basic Receiving Operations ....................................................... 6-1

To select or change your Receive Mode......................... 6-2

Setting Ring Delay .............................................................. 6-2

Setting F/T Ring Time (For FAX/TEL Mode only)............ 6-3

Easy Receive ....................................................................... 6-3

Printing a Reduced Incoming Document ............................ 6-4

Recommended Reductions.............................................. 6-4

Setting Paper Size................................................................ 6-5

Advanced Receiving Operations................................................ 6-5

For FAX/TEL Mode only............................................... 6-5

Changing Remote Codes................................................. 6-6

Printing a Fax in Memory.................................................... 6-6

Polling.................................................................................. 6-6

Setting Up Polling Receive............................................. 6-7

Setting Up Sequential Polling Receive........................... 6-7

Canceling a Scheduled Job.................................................. 6-8

Distinctive Ring................................................................... 6-8

Registering the Distinctive Ring Pattern......................... 6-9

Caller ID............................................................................ 6-10

Viewing Caller ID List.................................................. 6-10

Printing Caller ID List .................................................. 6-10

Call Waiting Caller ID....................................................... 6-11

Setup Send ....................................................................................... 7-1

Before You Begin....................................................................... 7-1

Using the ADF (Automatic Document Feeder)................... 7-1

Sending Faxes with Multiple Settings................................. 7-2

Resolution............................................................................ 7-2

Contrast................................................................................ 7-2

Manual Transmission .......................................................... 7-3

Automatic Transmission...................................................... 7-3

Color Fax transmission........................................................ 7-3

Manual and Automatic Fax Redial...................................... 7-3

Dual Access (Not Available for Color Fax)........................ 7-4

Real Time Transmission...................................................... 7-4

Checking the Job Status....................................................... 7-5

Canceling a Job in Memory................................................. 7-5

Basic Sending Operations .......................................................... 7-6

Composing Electronic Cover Page...................................... 7-6

Composing Your Own Comments.................................. 7-6

Cover Page For Next Fax Only....................................... 7-7

Always Send Cover Page................................................ 7-7

Using a Printed Cover Page............................................ 7-8

Advanced Sending Operations................................................... 7-8

Call Reservation .................................................................. 7-9

Print Sample Call Back Message ........................................ 7-9

Delayed FAX

(Not Available for Color Fax)....................................... 7-10

Delayed Batch Transmission

(Not Available for Color Fax)....................................... 7-10

Multiple Resolution Transmission

(Not Available for Color Fax)....................................... 7-11

Setting Up Polled Transmit

(Not Available for Color Fax)....................................... 7-11

Auto Dial Numbers and Dialing Options...................................... 8-1

Storing Numbers for Easy Dialing............................................. 8-1

Storing One Touch Dial Numbers....................................... 8-1

Storing Speed Dial Numbers...............................................8-2

Changing One Touch and Speed Dial Numbers.................. 8-3

Setting Up Groups for Broadcasting ................................... 8-4

Dialing Options .......................................................................... 8-5

One Touch Dialing .............................................................. 8-5

Speed Dialing ...................................................................... 8-5

Access Codes and Credit Card Numbers............................. 8-6

Search .................................................................................. 8-6

Broadcasting (Not Available for Color Fax)....................... 8-7

Pause.................................................................................... 8-8

Hold..................................................................................... 8-8

Redial................................................................................... 8-8

Tone/Pulse (For Canada only)............................................. 8-8

Remote Fax Options (Not Available for Color Fax).................... 9-1

Fax Forwarding/Paging.............................................................. 9-1

Programming a Fax Forwarding Number............................ 9-1

Programming Paging Number............................................. 9-1

Setting Fax Storage .................................................................... 9-2

Changing Remote Retrieval Access Code.................................. 9-2

Remote Retrieval........................................................................ 9-3

Using Remote Retrieval Access Code................................. 9-3

Remote Commands ............................................................. 9-4

Retrieving Memory Status List ........................................... 9-5

Retrieving Fax Messages..................................................... 9-5

Changing Fax Forwarding Number..................................... 9-6

xii

Printing Reports............................................................................ 10-1

MFC Settings and Activity....................................................... 10-1

To Print a Report ............................................................... 10-1

Transmission Verification (Xmit) Report.......................... 10-2

Activity Report Interval..................................................... 10-2

Making Copies............................................................................... 11-1

Basic Copy Operations............................................................. 11-1

Making Multiple Copies.................................................... 11-1

Memory Full Message....................................................... 11-2

Temporary Copy Settings......................................................... 11-2

Using Enlarge/Reduce Key ............................................... 11-2

Using the Quality Key....................................................... 11-3

Using the Options Key ...................................................... 11-4

2in1 ............................................................................... 11-5

4in1 .............................................................................. 11-5

Changing Default Copy Settings.............................................. 11-6

Paper Type......................................................................... 11-7

Copy Quality ..................................................................... 11-7

Color Adjustment .............................................................. 11-7

Copy Contrast.................................................................... 11-8

Single Color (One Color) .................................................. 11-8

Legal Limitations ..................................................................... 11-9

Walk-Up Video Printing............................................................... 12-1

Getting Started.......................................................................... 12-1

Auto Switch....................................................................... 12-1

Color Video Printing................................................................ 12-2

Black & White Video Printing................................................. 12-2

Temporary Video Print Setting................................................ 12-2

Using the Quality Key....................................................... 12-2

Using the Options Key ...................................................... 12-3

Changing Default Settings ....................................................... 12-5

Paper Type......................................................................... 12-6

Video Printing Quality ...................................................... 12-6

Video Type........................................................................ 12-6

Print Size ........................................................................... 12-7

Video Printing Color Adjustment...................................... 12-7

Video Printing Contrast..................................................... 12-8

Video Capture to PC ................................................................ 12-8

Walk-Up PhotoCapture Center™ (For MFC 7400C only) ........ 13-1

General Description.................................................................. 13-1

Getting Started.......................................................................... 13-1

DPOF Printing................................................................... 13-2

Printing Thumbnails.......................................................... 13-2

xiii

Printing Images.................................................................. 13-3

Using the Option Key........................................................ 13-4

Changing Default Settings........................................................ 13-6

Paper Type......................................................................... 13-7

Setting PhotoCapture Center

™

Quality..............................13-7

Photo Brightness................................................................ 13-7

Photo Contrast ................................................................... 13-7

Color Adjustment .............................................................. 13-8

Color Enhancement ........................................................... 13-8

Setting Up the MFC and PC to Work Together......................... 14-1

Using the Brother Machine with Your PC............................... 14-1

Before You Install Multi-Function Link® Pro.......................... 14-1

Computer Requirements.................................................... 14-2

Using a bi-directional IEEE-1284 compliant parallel cable to

Connect the MFC to the PC (Using Windows® 95, 98, 98SE, ME, Windows NT® Workstation Version 4.0 and

Windows® 2000 Professional) .............................................. 14-2

Notice to PC User.............................................................. 14-2

How to Attach the Filter Core to a BI-directional Parallel

Cable:............................................................................ 14-3

Using Windows® 95, 98, 98SE and ME............................ 14-4

Using Windows® 2000 Professional.................................. 14-8

Using Windows NT® Workstation Version 4.0............... 14-12

Using a USB Cable to Connect the MFC to the PC

(Using Windows® 98, 98SE, ME and Windows® 2000

Professional Only) .............................................................. 14-17

Notice to Computer Users ............................................... 14-17

Using Windows

98, 98SE, ME...................................... 14-18

Using Windows® 2000 Professional................................ 14-24

Installing the Brother Software .............................................. 14-27

To install Multi-Function Link® Pro

(Main Application):..................................................... 14-27

To Install Automatic E-mail Printing

(Optional Application): .......................................... 14-28

To Register Your MFC 7300C/MFC 7400C On-Line

(For USA only):...................................................... 14-29

To view On-Line Documentation:.............................. 14-29

To Install PhotoPrinter Pro For MFC 7400C only);... 14-30

To View Brother Support Information: ...................... 14-30

xiv

Helpful Hints for Windows® 95/98/98SE/ME/

2000 Professional or Windows NT® 4.0..................... 14-31

Receiving Faxes into the PC

(For MFC 7400C only)....................................................... 14-32

Using the MFC as a Printer ......................................................... 15-1

Features .................................................................................... 15-1

Printer Driver............................................................................ 15-1

Choosing the Right Kind of Paper ........................................... 15-2

Multi-purpose Sheet Feeder..................................................... 15-2

Loading Paper.................................................................... 15-3

Simultaneous Printing/Fax....................................................... 15-3

Printer Operation Keys............................................................. 15-4

Reset Key........................................................................... 15-4

Ink Management Key........................................................ 15-4

Turning Off Bi-directional Printing................................... 15-4

Printer Driver Settings ................................................................. 16-1

Using the Brother MFC 7300C/MFC 7400C Printer Driver.... 16-1

The Paper Tab .......................................................................... 16-1

Paper Size.......................................................................... 16-2

User Defined Paper Size.................................................... 16-3

Orientation......................................................................... 16-3

Copies................................................................................ 16-3

Collate........................................................................... 16-3

Reverse Order ............................................................... 16-4

Paper Thickness................................................................. 16-4

Scaling............................................................................... 16-4

2 in 1 ............................................................................. 16-4

Paper Source...................................................................... 16-4

Feeder............................................................................ 16-4

The Quality/Color Tab............................................................. 16-5

Quality............................................................................... 16-6

Media................................................................................. 16-6

Document .......................................................................... 16-7

Color/Mono ....................................................................... 16-7

Color ............................................................................. 16-7

Mono............................................................................. 16-7

Color Matching............................................................. 16-7

Custom Setting .................................................................. 16-8

Halftone Pattern............................................................ 16-8

True2Life ...................................................................... 16-8

Using the Windows®-Based Brother Control Center................. 17-1

Brother Control Center............................................................. 17-1

AutoLoad the Brother Control Center............................... 17-2

How to Turn Off AutoLoad............................................... 17-2

Using the Scan Keys................................................................. 17-2

Using the Control Panel Keys.................................................. 17-2

Scan Image ........................................................................ 17-3

Scan/OCR.......................................................................... 17-3

Scan to E-mail ................................................................... 17-3

Brother Control Center Features .............................................. 17-4

Scanning Operations.......................................................... 17-4

Copy Operations................................................................ 17-5

PC Fax Operation (For MFC 7400C only)........................ 17-5

Scanner Settings for Scan, Copy and PC Fax Buttons...... 17-5

Global Settings .................................................................. 17-5

Setting Up the Scanner Configurations............................. 17-6

To access the Scanner Configurations screen: .................. 17-6

Perform an Operation from the Control Center Screen..... 17-6

Scan to File............................................................................... 17-7

Scanner Settings ................................................................ 17-7

Destination Folder ............................................................. 17-8

Send Scan to E-mail................................................................. 17-8

Scanner Settings ................................................................ 17-9

Email Application.............................................................. 17-9

File Attachments................................................................ 17-9

Conversion Options.........................................................17-10

Format......................................................................... 17-10

Show QuickSend Menu .............................................. 17-10

QuickSend List............................................................ 17-10

Send Scan to Word Processor ................................................ 17-11

Scanner Settings .............................................................. 17-11

Word Processor ............................................................... 17-12

User Defined Button............................................................... 17-13

Scanner Settings .............................................................. 17-13

Target Application........................................................... 17-13

Copy/Two on One Copy......................................................... 17-14

Scanner Settings .............................................................. 17-14

Copy Settings................................................................... 17-14

xvi

Send a Fax (For MFC 7400C only)........................................ 17-15

Scanner Settings .............................................................. 17-15

FAX Settings................................................................... 17-16

Using ScanSoft™ PaperPort® for Brother/TextBridge®............. 18-1

Using ScanSoft™ PaperPort® and TextBridge®........................ 18-1

Viewing Items in ScanSoft™ PaperPort®........................... 18-2

Organizing Your Items in Folders..................................... 18-2

Links to Many Other Applications.................................... 18-3

Using ScanSoft™ TextBridge® OCR

(Converting Image Text to Text You Can Edit)........... 18-3

Importing Items from Other Applications......................... 18-4

Exporting Items in Other Formats..................................... 18-4

Scanning a Document............................................................... 18-4

TWAIN COMPLIANT ..................................................... 18-4

Accessing the Scanner....................................................... 18-5

Scanning a Document into the PC..................................... 18-5

Settings in the Scanner Window........................................ 18-6

Resolution:.................................................................... 18-6

Color Type:................................................................... 18-6

Size:............................................................................... 18-7

Custom:......................................................................... 18-7

Adjust:........................................................................... 18-7

Paper: ............................................................................ 18-8

Video Capture:.............................................................. 18-8

PreScanning an Image....................................................... 18-8

How to use PreScan to adjust an image:....................... 18-8

Video Capture from the PC.................................................... 18-10

Connecting Your Video Equipment................................ 18-10

To connect your video equipment: ............................. 18-10

Capturing An Image........................................................ 18-10

To capture a frame as an image: ................................. 18-11

Using Multi-Function Link® Pro Software................................. 19-1

Introduction.............................................................................. 19-1

Brother Resource Manager................................................ 19-1

MFC Remote Setup.................................................................. 19-2

Multi-Function Link® Pro Main Menu

(For MFC 7400C only)................................................. 19-3

Sending a Fax from Your PC

(For MFC 7400C only)......................................................... 19-3

xvii

Sending a Fax from the Main Menu.................................. 19-4

Sending a Fax from a Windows® Application................... 19-5

Receiving Faxes into the PC

(For MFC 7400C only)......................................................... 19-5

Checklist for Your PC ....................................................... 19-5

Viewing Received Faxes................................................... 19-6

PhotoCapture Center™ (MFC 7400C only) ................................ 20-1

Introduction.............................................................................. 20-1

PhotoPrinter 2000 Pro ....................................................... 20-2

Overview of Basic Steps .......................................................... 20-2

Using Automatic E-Mail Printing................................................ 21-1

For Windows® 95/98/98SE, ME only ...................................... 21-1

To Access the On-Line Documentation........................ 21-1

Using the Brother MFC with a New Power Macintosh® G3,

G4 or iMac™/iBook........................................................................ 22-1

Set up Your USB Equipped Apple® Macintosh® G3,G4 or

iMac™ with Mac OS 8.5/8.51/8.6/9.0 ................................... 22-1

Notice to Computer Users ................................................. 22-1

Installing the Brother Printer and Scanner Drivers.................. 22-2

Installing PaperPort®......................................................... 22-2

Using Brother Printer driver with your Apple® Macintosh®.... 22-3

Using Brother TWAIN Scanner Driver with Your Apple®

Macintosh®............................................................................ 22-5

Accessing the Scanner....................................................... 22-6

Scanning a Document into Your Macintosh G3, G4 or

iMac .............................................................................. 22-6

Settings in the Scanner Window........................................ 22-7

Image............................................................................. 22-7

Resolution.................................................................................22-7

Color Type................................................................................22-7

Scanning Area............................................................... 22-8

Business Card Size........................................................ 22-8

Miscellaneous................................................................ 22-9

Brightness.................................................................................22-9

Contrast......................................................................... 22-9

Color Sync Dialog......................................................... 22-9

Scanner Profile............................................................ 22-10

PreScanning an Image..................................................... 22-11

xviii

Important Information................................................................. 23-1

Standard Telephone and FCC Notices..................................... 23-1

Federal Communications Commission (FCC)

Declaration of Conformity (For USA only).................. 23-3

Industry Canada Compliance Statement

(For Canada only)..................................................... 23-3

ENERGY STAR® Compliance Statement.................... 23-3

Important Safety Instructions........................................ 23-3

Trademarks........................................................................ 23-5

25 26

Troubleshooting and Routine Maintenance............................... 24-1

Troubleshooting ....................................................................... 24-1

Frequently Asked Questions (FAQs) ................................ 24-1

Brother Bulletin Board...................................................... 24-1

Error Messages.................................................................. 24-2

Document Jam................................................................... 24-3

Printer Jam or Paper Jam................................................... 24-4

If You Are Having Difficulty with Your MFC................. 24-6

How to Improve Print Quality.................................................. 24-8

Cleaning the Print Head..................................................... 24-8

Aligning Ink Cartridges..................................................... 24-9

Turning Off Bi-directional Printing................................. 24-10

Packing and Shipping the MFC ............................................. 24-10

Routine Maintenance.............................................................. 24-12

Cleaning the MFC Printer Platen .................................... 24-13

Replacing the Ink Cartridges........................................... 24-13

Glossary........................................................................................... G-1

Specifications...................................................................................S-1

Product Description....................................................................S-1

Fax.............................................................................................. S-1

Printer......................................................................................... S-2

Controller............................................................................. S-3

Print Media..........................................................................S-3

Consumable Items...............................................................S-3

27 28

Index..................................................................................................I-1

Remote Retrieval Access Card...................................................... R-1

xix

Introduction

Using This Manual

Thank you for purchasing a Brother Multi-Function Center (MFC). This MFC has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your MFC to its fullest potential by taking a few minutes to read this manual.

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or function by checking the Index in the back of this manual.

Conventions Used in this Manual

Throughout this manual you’ll see special symbols alerting you to important information, warnings, and actions to perform. For added clarification, illustrations of some screen displays will help you choose the correct key presses.

boldface Bold typeface identifies a specific key on the FAX/MFC control panel. italics Italics typeface emphasize an important point, or refer you to related

bubble dot Bubble Dot typeface identifies the messages on the LCD of the

Warnings detail precautions you must take to avoid possible personal injury.

topic.

FAX/MFC.

Cautions specify procedures you must follow or avoid to prevent possible damage to the FAX/MFC.

Notes tell you the proper response for a situation that may occur.

Note

FYI tips provide details about how the current operation interacts with other features.

Improper Setup alerts you to devices and procedures that are not compatible with the FAX/MFC.

1 - 1

INTRODUCTION

Test Sheet Procedures (For USA Only)

After programming your Station ID, please fill out the TEST SHEET included with your MFC and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your MFC is properly installed. (See

Setting Station ID, page 5-1.)

When this document is received, a confirmation sheet will be sent back to your MFC. In order to receive a response, be sure to set up your Station ID.

USA 1-908-685-9283 (fax)

INTRODUCTION

1 - 2

MFC 7300C and MFC 7400C Control Panel Overview

15 1412

Liquid Crystal Display (LCD)

LCD displays messages to help you set and operate your MFC.

Redial/Pause

Redials the last number called. Also inserts a pause in autodial numbers.

Color Printer Keys:

Ink Management

Cleans the ink print heads and/or resets the ink dot counter after replacing an ink cartridge.

Reset

Clears data from the printer memory, and then resets and restores to the factory default settings.

Color Copy Keys:

Enlarge/Reduce

Lets you reduce or enlarge copies depending on the ratio you select.

Options

You can change the setting of Copy, Video printing and PhotoCapture

™

Center (For MFC 7400C only).

Quality

Use this key to temporarily change the quality for Copy and Video Printing and PhotoCapture Center

™

(For MFC 7400C only).

Mono Copy

Makes a black-and-white or singlecolor copy.

Color Copy

Makes a full-color copy.

Hold

Lets you put calls on hold.

Dial Pad

Dials phone and fax numbers, and can be used as a keyboard for entering information into the MFC. (Only for Canada: # key lets you switch the dialing type during a telephone call from “PULSE” to “TONE”.

One T ouch Keys

These 4 keys give you instant access to previously stored phone numbers.

Shift

To access memory locations 5 through 8 in the One Touch keys hold down the Shift key.

Search/Speed Dial

Lets you look up numbers stored in the dialing memory. Also lets you dial stored phone numbers by pressing a # and a two-digit number.

1110

1 - 3

INTRODUCTION

Stop

Stops a fax, cancels an operation, or exits from function mode.

Start

Starts an operation, such as sending a fax.

Fax Keys:

Receive Mode

Use to select how the MFC will handle incoming calls.

Resolution

Sets the resolution when you send a fax.

Color Scanner Keys:

Scan Image

Press this key to scan a color picture into your graphics application for viewing and editing.

Scan/OCR

Press this key to start scanning a text document. ScanSoft TextBridge will

™

convert it to editable text and display it in your word processor application for further editing.

Scan to E-mail

Press this key to start scanning an original into your E-mail application, setting it up automatically as an attachment.

Resolution Indicator Lights

These LEDs show the resolution mode you selected.

Programming Keys:

Function

Lets you access the function and programming mode.

(Left Arrow) (Right Arrow) Volume

Moves the LCD cursor to the left or right. Adjusts speaker, ring and handset volume.

Set

Stores a function setting in the MFC. Also use this key whenever you want to broadcast faxes to many different locations, maximum of 158 locations at once.

INTRODUCTION

1 - 4

About Fax Machines

If you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily.

Fax Tones and Handshake

When someone is sending a fax, the MFC sends fax calling tones, (CNG tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Start, and they continue for about 40 seconds after dialing. During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these soft beeps each time you answer a phone on your MFC line, so you can know if you are receiving a fax message.

The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the screen displays RECEIVE. If your MFC is set to the FAX mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your MFC continues to send the “chirps” for about 40 seconds, and the screen continues to display RECEIVE.

When your MFC answers in FAX/TEL mode, the MFC listens for CNG tones and then responds with receiving tones.

The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the fax machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 40 seconds after the number is dialed. Therefore, it’s important for the receiving machine to answer the call in as few rings as possible.

When you have an external telephone answering device (TAD) on your MFC

Note

line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions in the Installation chapter for connecting a TAD to your MFC.

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the MFC to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity.

Sufficient memory must be available in your MFC for this feature to work.

1 - 5

INTRODUCTION

Assembly and Connections

Packing List

Make sure you have the following items:

Ink Cartridges

For USB Cable

For Bi-directional IEEE 1284

Handset Curled Cord

Telephone Handset

Document Wire Extension

Paper Tray

Owner’s Manual

Paper Wire Extension

Cable Tie

Document Support

Telephone Line Cord

Reference Guide for Improving Print Quality

StartCard

Brother Color Suite CD-ROM

Caution

Do NOT throw away the filter cores and cable ties by accident. You will need them to meet FCC Emission Requirements when you connect the MFC to your computer using USB cable and bi-directional IEEE-1284 compliant parallel cable.

ASSEMBLY AND CONNECTIONS

2 - 1

If an item is missing, call Brother Customer Service at 1-800-284-4329 (USA),

Note

1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). See Ordering Accessories and Supplies on page ii for the correct item numbers.

Whenever you transport the MFC, use the packing materials that came with your MFC. If you do not pack the MFC correctly, you may void your warranty.

Choosing a Location

Place your MFC on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the MFC near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°–35°C).

Avoid placing your MFC in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the MFC to direct sunlight, excessive heat, moisture, or dust. Do not connect your MFC to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the MFC’s memory. Do not connect your MFC to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones.

NO !

WARNING

■ Never install telephone wring during a lightning storm.

■ We recommend that this product be used with a surge protection device to protect the

product against lightning storms.

■ Never install a telephone jack in a wet location unless the jack is specifically designed

for a wet location.

■ Never touch telephone wires or terminals that are not insulated unless the telephone

line has been disconnected at the network interface.

■ Use caution when installing or modifying telephone lines.

■ Avoid using a telephone (other than a cordless type) during an electrical storm. There

may be a remote risk of electric shock from lightning.

2 - 2

ASSEMBLY AND CONNECTIONS

NO !

■ Do not use the telephone to report a gas leak in the vicinity of the leak.

■ For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the

equipment and should be easily accessible.

■ To reduce the risk of shock or fire, use only a No. 26 AWG or larger

telecommunications line cord.

Assembly

Connect the handset.

Connect the curled handset cord to the MFC and the other end to the handset.

Connect the power cord.

There is no ON/OFF switch. When you plug in the power cord, the power goes on and the screen alternately displays.

WARNING

■ The MFC must be grounded using a 3-prong plug.

■ Since the MFC is grounded through the power outlet, you can protect yourself from

potentially hazardous electrical conditions on the telephone network by keeping the power to your MFC on when you connect it to a telephone line. Similarly, you can protect yourself when you want to move your MFC, by disconnecting the telephone line first, and then the power cord.

■ Lightning and power surges can damage this product! We recommend that you use a

quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.

Connect the telephone line cord.

Connect one end of the telephone line cord to the jack on the MFC and the other end to a modular wall jack.

SET CARTRIDGES

PLS OPEN COVER

ASSEMBLY AND CONNECTIONS

2 - 3

Caution

Operating the MFC before you install the ink cartridges will permanently damage the print head.

Handset Curled Cord

Power Cord

Telephone Line Cord

Attach the paper wire extension to the multi-purpose sheet feeder.

Paper Wire Extension

2 - 4

ASSEMBLY AND CONNECTIONS

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