Brother HL 1270N User Manual 2

Brother Laser Printer

HL-1270N

Network built in model

User’s Guide

Please read this manual thoroughly before using the printer. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times.

TABLE OF CONTENTS

CHAPTER 1 ABOUT THIS PRINTER

What is included in the carton? ...............................	1-1
Carton Components ...................................................................	1-1
About your printer ...................................................	1-2
Features of your printer ...........................................	1-3
What are the available printer options? ...................	1-8
Choosing a location .................................................	1-9
Power Supply.............................................................................	1-9
Environment ..............................................................................	1-9
System Requirements for the Brother Printing Solution
for Windows ®....................................................................... .	1-10
What kind of paper can I use? ...............................	1-11
How to load paper in the Paper Cassette ...............	1-16
How to use the Manual Feed Slot..........................	1-19
How to print on both sides of the paper
(Manual Duplexing) .............................................	1-24
What do the LED indications mean?.....................	1-27
Ready (Paper) LED indications...............................................	1-28
Data (Toner) LED indications .................................................	1-29
Drum LED indications ............................................................	1-31
Alarm LED indications............................................................	1-31
Control Panel Button Operations ............................................	1-32
More Features ..........................................................................	1-33

i

CHAPTER 2 OPTIONS

Optional Accessories and Supplies..........................	2-1
The Lower Tray unit ...............................................	2-2
How to add extra Memory.......................................	2-3
How to install additional SIMM memory .................................	2-4

CHAPTER 3 MAINTENANCE

How to replace the Toner Cartridge.........................	3-3
How to replace the Drum Unit ................................	3-9
How to clean the printer ........................................	3-14
Cleaning the printer exterior ...................................................	3-14
Cleaning the printer interior and Drum Unit...........................	3-16

ii

CHAPTER 4 TROUBLESHOOTING

Identifying your problem..........................................	4-1
Control Panel Indications ........................................	4-2
Operator calls and how to clear them........................................	4-2
Service call indications..............................................................	4-4
Error Messages in the Status Monitor .....................	4-6
Error Message Printouts ..........................................	4-8
Paper Handling........................................................	4-9
PAPER JAMS and how to clear them ...................	4-10
Other ..................................................................	4-15
For DOS users..........................................................................	4-15
For Apple Macintosh Computers user ....................................	4-16
For iMac and Power Macintosh G3 with USB .......................	4-16
Improving the print quality....................................	4-17
How to print correctly ...........................................	4-23
For DOS users..........................................................................	4-24

iii

APPENDIX

Printer Technical Specifications.............................	A-1
Printing .....................................................................................	A-1
Functions ..................................................................................	A-3
Electrical and Mechanical ........................................................	A-4
Parallel Interface Specifications .............................	A-5
USB (Universal Serial Bus) Interface ....................	A-7
Network Interface...................................................	A-8
Emulation Modes ...................................................	A-9
Resident Font .......................................................	A-10
Bitmapped Fonts.....................................................................	A-10
Scalable Fonts.........................................................................	A-11
75 Scalable and 12 Bitmapped Fonts .....................................	A-11
Symbol Sets / Character Sets................................	A-13
OCR Symbol Sets...................................................................	A-13
HP LaserJet 6P Mode .............................................................	A-13
EPSON Mode .........................................................................	A-14
IBM Mode ..............................................................................	A-14

iv

Definitions of Warnings, Cautions, and Notes

The following conventions are used in this User’s Guide:

Warning

Indicates warnings that must be observed to prevent possible personal injury.

! Caution

Indicates cautions that must be observed to use the printer properly or prevent damage to the printer.

Note

Indicates notes and useful tips to remember when using the printer.

To Use the Printer Safely

Warning

After you have just used the printer, some internal parts of the printer are extremely HOT. When you open the front cover or rear cover of the printer, never touch the shaded parts shown in the following illustration.

High Temperature		High Temperature
Front view		Rear view

There are high voltage electrodes inside the printer. Before cleaning the printer, make sure you have turned off the power switch and unplugged the power cord from the power outlet.

Turning off the Power Switch and Unplug the Printer

v

Shipment of the Printer

If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier.

! Caution

When shipping the Printer, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Printer and placed in the plastic bag.

Failure to remove the unit and place it in the plastic bag during shipping will cause severe damage to the Printer and will VOID THE WARRANTY.

1 Remove the Drum unit assembly.	2 Place it in the plastic bag and seal
	the bag completely.

3Remove the AC cord from the printer. Re-pack the printer.

vi

(For USA & CANADA Only)

For technical and operational assistance, please call:

In USA	1-800-276-7746	(outside California)
	949-859-9700 Ext. 329 (within California)
In CANADA	1-800-853-6660
	514-685-6464	(within Montreal)

If you have comments or suggestions, please write us at:

In USA	Printer Customer Support
	Brother International Corporation
	15 Musick
	Irvine, CA 92718
In CANADA	Brother International Corporation (Canada), Ltd.
	- Marketing Dept.
	1, rue Hôtel de Ville
	Dollard-des-Ormeaux, PQ, Canada H9B 3H6

BBS

For downloading drivers from our Bulletin Board Service, call:

In USA	1-888-298-3616
In CANADA	1-514-685-2040

Please log on to our BBS with your first name, last name and a four digit number for your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit.

Fax-Back System

Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from.

Please call 1-800-521-2846 (U.S.A) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed instructions on how to use the system and your index of Fax-Back subjects.

DEALERS/SERVICE CENTERS (USA only)

For the name of an authorized dealer or service center, call 1-800-284-4357.

SERVICE CENTERS (Canada only)

For service center addresses in Canada, call 1-800-853-6660

INTERNET ADDRESS

For technical questions and downloading drivers: http://www.brother.com

vii

CHAPTER 1 ABOUT THIS PRINTER

CHAPTER 1

ABOUT THIS PRINTER

What is included in the carton?

Carton Components

When you unpack the printer, check to see that you have all of the following items:

Drum unit assembly

(with toner cartridge included)

AC power cord

Printer

Documents

CD-ROM

Floppy disk

Fig. 1-1 Components in the Printer Carton

Components may differ from one country to another.

1-1

About your printer

Face down output tray

Tray extension flap

Manual feed slot

Control panel
Paper cassette	Front cover
	Manual feed paper guides
	Fig. 1-2 Front View

Rear cover

Modular jack for lower tray unit

10/100BASE TX

L F A TEST

Test button

LED

10/100Base TX port

Fig. 1-3 Network Board

Power switch

AC power inlet

Parallel Interface connector

USB (Universal Serial Interface Bus) connector

Fig. 1-4 Rear View

1-2

CHAPTER 1 ABOUT THIS PRINTER

Features of your printer

High Resolution and Fast Printing Speed

True 600 x 600 dots per inch (dpi) and 1200 x 600 dpi for graphics with microfine toner and up to 12 pages per minute (ppm) print speed (A4 or Letter paper).

Front Operation

Basic operation of the printer can be done from the front of you..

Versatile Paper Handling

This printer loads paper automatically from the paper cassette. The paper cassette can hold A4, letter, B5, Executive, A5 and A6 size paper. The manual feed slot allows you to load paper one sheet at a time, so you can use a variety of types and sizes of paper. For additional information, see “What kind of paper can I use?” in Chapter 1.

1-3

Enhanced Printing Performance and User-Friendly Operation for Windows®

The dedicated printer drivers for Microsoft® Windows® 95/98, Windows® 3.1x and Windows NT® 4.0 are available on the CD-ROM supplied with your printer. You can easily install them into your Windows® system using our installer program. The driver supports our unique compression mode to enhance the printing speed in Windows® applications and allows you to choose various printer settings including toner save mode, custom paper size, sleep mode, gray scale adjustment, resolution and many layout functions. You can easily set these print options through the Printer Setup Menu.

Quick Print Setup

In a small selection window on your screen, you can easily make changes to settings that you need to change frequently.

Popular Printer Emulation Support

This printer supports four popular printer emulation modes, HP LaserJet 6P (PCL6), PostScript® Level 2 language emulation (Brother BR-Script Level 2), Epson FX-850 and IBM Proprinter XL. When you use DOS application software or Windows ® version 3.0 or earlier, you can use any of these emulations to operate the printer. The printer also supports auto-emulation switching between HP, Brother BR-Script 2 and Epson or HP, Brother BR-Script 2 and IBM. To select the printer emulation, use the Remote Printer Console Program.

Printer Status Monitor

The printer driver can monitor the status of your printer using bi-directional communications via parallel, USB and Ethernet Network.

The printer status monitor program can show the current status of your printer. If an error occurs, the status monitor will let you know what to correct. For example, when your printer is out of paper, the status monitor will display “No Paper” and instructions for loading paper.

1-4

CHAPTER 1 ABOUT THIS PRINTER

USB Interface (For Windows® 98, iMac and Power Macintosh G3 Using USB)

This printer can be connected using the USB (Universal Serial Bus) Interface to a PC or Mac that has a USB interface. Drivers that allow you to use the USB port are provided on the CD-ROM supplied with the printer.

High Resolution Control & Advanced Photoscale Technology

High resolution control (HRC) technology provides clear and crisp printouts. Use this function to get smooth text print quality.

Advanced Photoscale Technology (APT) enables the printer to print graphics in 256 grayscales, producing nearly photographic quality. Use this function when you want to print photographic images.

Enhanced Memory Management

The printer provides its own data compression technology in the printer hardware and the supplied printer driver software, which automatically compresses graphic and font data efficiently into the printer’s memory. With the printer’s standard memory, you can avoid memory errors and print most full page 600 dpi graphic and text data, including larger fonts.

1-5

Network Ready

The Brother printer has built in multi protocol network capability as standard. This allows multiple host computers to share the printer on a 10/100Mbit Ethernet network. Any user can print their job as if the printer was directly connected to their computer. Users on Windows 95/98, Windows NT, Unix, Novell, Apple Macintosh, LAN server and OS/2 Warp server computer can simultaneously access this printer.

For further information, please refer to the ‘Network manual’ supplied with the printer.

Type/Speed	10/100Base TX Ethernet
	Auto speed detection
Protocols	TCP/IP
	DHCP, BOOTP, RARP, NetBIOS over IP
	LPR/LPD, Port9100, Custom Port, POP3/SMTP
	SMB Print
	TELNET, SNMP, HTTP, TFTP
	Novell IPX.SPX (Bindery/NDS)
	AppleTalk
Management	Web Based Management
	BRAdmin32 Windows based management utility
	TELNET and Netware Command Console
	SNMP/MIB II
	HP JetAdmin/ Web JetAdmin Compatible
Firmware update	2MB FLASH ROM. Use BRAdmin32 when
	upgrading print server software or BOOTP, TFTP
	PUT/GET or IPX for NETWARE
Other Features	Windows 95/98 Peer to Peer printing software included as standard.
	Brother Card Monitor software included for easy macro/font management.
	Brother Internet Print (Printing via Email)
	Network Print Configuration button
	Password protection for Management Access
	Factory reset
	Features for providing multiple service creation with
	custom setup and rest strings.

1-6

CHAPTER 1 ABOUT THIS PRINTER

Remote Printer Console Program for DOS

The Remote Printer Console (RPC) utility program is available on the CD-ROM supplied with your printer. When you operate your computer in a DOS (Disk Operating System) environment, this RPC program allows you to easily change the default settings of the printer such as fonts, page setup, and emulations.

This RPC program also provides a status monitor program, which is a Terminate-and-Stay Resident (TSR) program. It can monitor the printer status while running in the background and report the current status or errors on your computer screen.

Environment-Friendly

Economy Printing Mode

This feature will cut your printing cost by saving toner. For example, you can print draft copies for proof-reading. You can select from two economy modes—25% toner save and 50% toner save—through the Windows ® printer driver supplied with your printer.

Sleep Mode (Power Save Mode)

When the printer is not used for a certain period of time, sleep mode automatically reduces power consumption. This printer consumes less than 6 Watts when in sleep mode.

Low Running Cost

Since the toner cartridge is separate from the drum unit, you must replace only the toner cartridge after approximately 3,000 pages, which is both cost effective and ecologically friendly. (An optional high capacity toner cartridge that will print up to 6,000 pages is also available for this printer.)

The actual number of pages printed with a toner cartridge may vary depending on your average type of print job. The figures quoted are based on 5% coverage per page.

You can print up to 20,000 pages with the drum unit, however there are many factors that determine the actual drum life.

Bar Code Print

This printer can print the following 11 types of bar codes:

• Code 39	• UPC-E
• Interleaved 2 of 5	• Codabar
• EAN-8	• US-PostNet
• EAN-13	• ISBN
• UPC-A	• Code 128
• EAN-128

1-7

What are the available printer options?

Lower Tray Unit (LT-400)

A lower tray unit expands the paper source capacity. You can load extra paper and switch between the upper and lower paper cassette automatically. See “The Lower Tray Unit” in Chapter 2.

SIMM (Memory)

The printer has 4.0 Mbytes of standard memory and one slot for optional additional memory. The memory can be expanded up to 36 Mbytes by installing a commercially available single in-line memory modules (SIMM). We recommended that you add memory if you want to print graphics at higher resolutions. . See “How to add extra Memory” in Chapter 2.

1-8

CHAPTER 1 ABOUT THIS PRINTER

Choosing a location

Please take note of the following before using the printer.

Power Supply

∙Use the printer within the specified power range.

AC power:	±10% of the rated power voltage in your country
Frequency:	50 Hz (220 V– 240 V) or 50/60 Hz (110–120 V)

Check the rating plate on the back of the printer for your model’s specification.

∙The power cord, including extensions, should not exceed 5 meters (16.5 feet).

∙Do not share the same power circuit with other high-power appliances, particularly an air conditioner, copier, shredder and so on. If it is unavoidable that you must use the printer with these appliances, it is recommended that you use an isolation transformer or a highfrequency noise filter.

∙Use a voltage regulator if the power source is not stable.

Environment

∙The printer should be installed near a power outlet, that is easily accessible.

∙Use the printer only within the following ranges of temperature and humidity.

Ambient temperature:	10_C to 32.5_C (50_F to 90.5_F)
Ambient humidity:	20% to 80% (without condensation)

∙The printer should be used in a well ventilated room.

∙Place the printer on a flat, horizontal surface.

∙Keep the printer clean. Do not place the printer' in a dusty place.

∙Do not place the printer where the ventilation hole of the printer’s fan is obstructed. Allow approximately 100 mm (4 inches) of space between the printer’s fan and the wall.

∙Do not place the printer where it is exposed to direct sunlight. If the printer is must be set up near a window, cover the window with a blind or heavy curtain to protect the printer from direct sunlight.

∙Do not place the printer near devices that contain magnets or generate magnetic fields.

∙Do not subject the printer to strong physical shocks or vibrations.

∙Do not expose the printer to open flames or salty or corrosive gasses.

∙Do not place objects on top of the printer.

∙Do not place the printer near an air conditioner.

∙Keep the printer horizontal when you move it.

∙Do not cover the slots in the top cover.

1-9

System Requirements for the Brother Printing Solution for Windows®

The following tables list the system requirements needed to setup and the printer using the Brother Printing Solution for Windows® :

∙IBM PC or compatible with 80486 SX or higher microprocessor

∙10 MB of space available on your hard disk for the printer driver and all fonts

∙Microsoft Windows® 3.1/3.11, Windows® 95/98 or Windows NT® 4.0

1-10

CHAPTER 1 ABOUT THIS PRINTER

What kind of paper can I use?

Media Type

	Paper type	Paper size
Paper Cassette (standard)	Cut Sheet	letter, A4, ISO B5, Executive, A5,
		A6,
		legal (US and Canada Only) and
	Transparency	A4 and letter
Manual	Cut sheet	letter, A4, B5 (JIS/ISO), Executive,
feed sFeed Slot		A5, A6, legal
	Envelope	COM 10, Monarch, C5, DL and
		ISO B5
	Organizer	Day-Timer® J, K, L
	Transparencies	A4, Letter
	Labels	A4, Letter
	Other Sizes	70-216 x 116-356 mm,
		2.75-8.5 x 4.57 -14 inches
Optional Lower Paper	Cut Sheet	letter, A4, ISO B5, Executive, A5
Cassette		and legal (US and Canada Only)

Paper Specifications

Paper Cassette

	Cut Sheet
Basis Weight	64 to 105 g/m2
	(17 to 28 lb.)
Caliper	0.08 to 0.13 mm
	(0.003 to 0.005 inches)
Moisture Content	4% to 6% by weight

Manual Feed Slot

	Cut Sheet	Envelope
Basis Weight	64 to 158 g/m2	75 to 90 g/m2	single thickness
	(17 to 43 lb.)	(20 to 24 lb.)
Basis Weight	64 to 158 g/m2	75 to 90 g/m2	single thickness
Caliper	0.08 to 0.2 mm	0.084 to 0.14 mm
	(0.003 to 0.008 inches)	(0.003 to 0.005 inches)
		single thickness
Moisture Content	4% to 6% by weight	4% to 6% by weight

1-11

Note

∙We recommend that you use only labels or transparencies that are designed for laser printer use.

∙To avoid damage to the printer, the printing speed may change for the paper size you are using.

Paper Capacity

Upper Paper Cassette
A4/Letter paper:	Approx. 250 sheets of 80 g/m2	Up to 27 mm (1.06 inches)
		in height (up to the mark)
Transparency	10 sheets

Output tray (printed pages are face down)

A4/Letter paper:

Approx. 150 sheets of 80 g/m2

Rear Output tray (printed pages are face up)

Thicker paper:

Single sheet of thicker paper

Recommended Paper

Cut Sheet:	Xerox 4200 (in USA) /
	Xerox 80 Premier Paper (in Europe) or
	equivalent
Label:	Avery laser label or equivalent
Transparency:	3M CG3300 or equivalent

1-12

CHAPTER 1 ABOUT THIS PRINTER

Remarks

We recommend that you test paper on this printer before purchasing large quantities, especially paper of a special type, size or thickness.

Avoid using coated paper, for example, vinyl coated paper.

Avoid using preprinted or highly textured paper.

For optimum print quality, use only the recommended type of paper, especially when using plain paper or transparencies. For more information on paper specifications, consult your nearest Brother authorized sales representative or place of purchase.

If the paper has difficulty feeding from the paper cassette, use the manual feed slot and try again.

To avoid damage to the printer drum unit, do not use acid paper. Use neutral paper.

For optimum print quality, make sure you have selected the appropriate media type in the printer driver.

Using the printer for special print jobs (for example, printing name cards) for long periods of time, may degrade the print quality or shorten the life of the drum unit.

Cut Sheet

For best print quality we recommend you use long-grained. Using short-grained paper may cause a paper jam.

If you are using short-grained paper, it may be the cause of paper jams.

Labels / Transparencies

Do not feed labels with the carrier sheet exposed because it will damage your printer.

We recommend you use only labels or transparencies that are designed for use in laser printers.

1-13

Special Paper

To avoid paper jams and misfeeds when using paper with punched holes (for example, organizer sheets), fan the paper well.

Do not use organizer sheets that are stuck together. The glue that is used may cause damage to the printer.

Before using any paper, make sure that it is not curled. If it is curled, straighten the paper as much as possible. Feeding curled paper can cause paper jams and misfeeds.

Fig. 1-5 Fan the Paper and

Straighten the Paper

Do not load different types of paper in the paper cassette at the same time, this may cause paper jams or misfeeds.

1-14

CHAPTER 1 ABOUT THIS PRINTER

Envelopes

The following types of envelopes are not recommended.

_	Damaged, curled, wrinkled, or irregularly shaped envelopes
_	Extremely shiny or highly textured envelopes
_	Envelopes with clasps
_	Envelopes with self-adhesive closures
_	Envelopes of baggy construction
_	Envelopes not sharply creased
_	Embossed envelopes
_	Envelopes already printed by a laser printer
_	Envelopes pre-printed on the inside
_	Envelopes that cannot be arranged uniformly when placed in a pile

Fig. 1-6 Envelopes

Printable Area

The figure below shows the physically printable area.

6.35 mm

(0.25 in.)

	4.2 mm					5.1 mm
	(0.17 in.)
						(0.20 in.)

4.2mm

(0.17 in.)

Unprintable area

Fig. 1-7 Printable Area

1-15

How to load paper in the Paper Cassette

1. Pull the paper cassette completely out of the printer.

Fig. 1-8 Pull out the paper cassette

2.	Slide the width and length paper guides to fit the size of paper you want to load. Make sure
	the tip of the paper guides fit into the slots correctly.

Fig. 1-9 Adjust the paper guides

1-16

CHAPTER 1 ABOUT THIS PRINTER

3. Load paper into the paper cassette. Make sure that the paper is flat in the cassette in all four corners.

Fig. 1-10 Load the paper

Note

Do not load more than 250 sheets of paper (80 g/m2) in the cassette, or paper jams may occur. Paper can be loaded up to the maximum paper height guide.

Fig. 1-11 Maximum Paper Height Guide

1-17

4. Slide the paper cassette into the printer until it locks into place.

Note

∙Unfold the output tray extension to prevent the paper from sliding off the front output tray.

Fig. 1-12 Unfold the output tray extension

∙If you choose not to use the output tray extension, we recommend that you remove printed pages immediately they exit the printer.

! Caution

Remove each sheet immediately especially when you use special paper such as transparencies.

Fig. 1-13 Remove each sheet

1-18

CHAPTER 1 ABOUT THIS PRINTER

How to use the Manual Feed Slot

Note

∙Use both hands to insert the paper into the manual feed slot.

∙When you insert paper into the manual feed slot, the printer turns on the manual feed mode.

∙We recommended you use the paper cassette when you are using paper that is between A4 and A6 in size and between 64 g/m2 and 105 g/m2.

You can also view the technique of manually loading one sheet of paper at a time in the instructional video on the supplied CD-ROM.

1. Select Manual feed mode in the printer driver.

<Windows® 95 / 98 and Windows 3.1x>

1-19

<WindowsNT® 4.0>

Fig. 1-14 Select manual feed mode

2. Send the print data to the printer.

Note

A “NO PAPER” message is shown in the Status Monitor until you insert a sheet of paper into the manual feed slot.

1-20

CHAPTER 1 ABOUT THIS PRINTER

3. Use both hands to slide the manual feed slot paper guides to the paper width to be used.

Fig. 1-15 Set the width of the manual feed slot paper guides

4. Using both hands, insert the paper into the manual feed slot until the front edge of the paper touches the paper feed roller. Hold the paper in this position until the printer feeds in the paper a short distance, then let go of the paper.

Fig. 1-16 Insert the paper

5. After the printer ejects the printed page, repeat Step 4 for each sheet of paper you want to print.

1-21

To print on thicker paper and card stock

When you rear cover is lifted up, the printer has a straight paper path from the manual feed slot to the rear of the printer. Use this paper feed and output method when you want to print on thicker paper or card stock.

1. Select manual feed mode in the printer driver.

2. Lift up the rear cover at the rear of the printer.

Fig. 1-17 Lift up the rear cover

3. Send the print data as usual.

Note

A “NO PAPER” message is shown in the Status Monitor until you insert a sheet of paper into the manual feed slot.

1-22