Brother dcp-t520w, dcp-t525w, dcp-t720dw, dcp-t725dw, dcp-t820dw User Manual

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Online User's Guide
DCP-T520W DCP-T525W DCP-T720DW DCP-T725DW DCP-T820DW DCP-T825DW MFC-T920DW MFC-T925DW
© 2020 Brother Industries, Ltd. All rights reserved.
Home > Table of Contents

Table of Contents

Definitions of Notes........................................................................................................................................ 2
Trademarks.................................................................................................................................................... 3
Important Notes.............................................................................................................................................. 4
Before Using Your Machine ........................................................................................................................... 6
Control Panel Overview .................................................................................................................................7
LCD Overview.............................................................................................................................................. 11
Enter Text on Your Brother Machine ............................................................................................................12
Access Brother Utilities (Windows) .............................................................................................................. 14
Uninstall the Brother Software and Drivers (Windows) ...................................................................... 15
USB / Ethernet Port Locations on Your Brother Machine ............................................................................ 16
Load Paper................................................................................................................................................... 18
Load Paper in the Paper Tray ............................................................................................................ 19
Load Paper in the Manual Feed Slot..................................................................................................30
Load Paper in the Multi-purpose Tray (MP Tray) ............................................................................... 33
Unprintable Area ................................................................................................................................ 37
Paper Settings....................................................................................................................................38
Acceptable Paper and Other Print Media...........................................................................................42
Load Documents.......................................................................................................................................... 49
Load Documents in the Automatic Document Feeder (ADF) ............................................................. 50
Load Documents on the Scanner Glass ............................................................................................ 52
Unscannable Area..............................................................................................................................53
Print from Your Computer (Windows)........................................................................................................... 55
Print a Photo (Windows)..................................................................................................................... 56
Print a Document (Windows).............................................................................................................. 57
Cancel a Print Job (Windows) ............................................................................................................ 58
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows)...................................... 59
Print as a Poster (Windows)...............................................................................................................60
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) .................. 61
Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows) ............................. 64
Print as a Booklet Automatically (Windows).......................................................................................67
Print as a Booklet Manually (Windows)..............................................................................................69
Print a Colour Document in Greyscale (Windows) ............................................................................. 71
Prevent Smudged Printouts and Paper Jams (Windows) .................................................................. 72
Use a Preset Print Profile (Windows) ................................................................................................. 73
Change the Default Print Settings (Windows) .................................................................................... 76
Print Settings (Windows) .................................................................................................................... 77
Print Using Brother iPrint&Scan (Windows/Mac) ......................................................................................... 81
Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)............................................ 82
Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided
Printing)(Windows/Mac) .....................................................................................................................84
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Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1)
(Windows) .......................................................................................................................................... 86
Print a Colour Document in Greyscale Using Brother iPrint&Scan (Windows/Mac) .......................... 87
Print an Email Attachment............................................................................................................................ 88
Scan...................................................................................................................................................... 89
Scan Using the Scan Button on Your Machine ............................................................................................90
Scan Photos and Graphics................................................................................................................. 91
Save Scanned Data to a Folder as a PDF File .................................................................................. 93
Save Scanned Data to a USB Flash Drive.........................................................................................95
Scan to an Editable Text File Using OCR........................................................................................... 98
Save Scanned Data as an Email Attachment .................................................................................. 100
Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) .......... 103
Change Scan Settings Using Brother iPrint&Scan...........................................................................107
Scan Using Brother iPrint&Scan (Windows/Mac) ......................................................................................108
Scan from Your Computer (Windows)........................................................................................................109
Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications....................................... 110
Scan Using Windows Fax and Scan ................................................................................................ 115
Scan from Your Computer (Mac)................................................................................................................ 119
Copy a Document .....................................................................................................................................121
Enlarge or Reduce Copied Images............................................................................................................ 122
Sort Copies ................................................................................................................................................124
Make Page Layout Copies (N in 1 or Poster)............................................................................................. 125
Copy on Both Sides of the Paper (2-sided Copy) ...................................................................................... 128
Copy an ID Card ........................................................................................................................................131
Copy Settings.............................................................................................................................................133
Send a Fax.................................................................................................................................................137
Send a Fax from Your Brother Machine ........................................................................................... 138
Send a Fax Manually........................................................................................................................ 140
Send a Fax at the End of a Conversation ........................................................................................ 141
Send the Same Fax to More than One Recipient (Broadcasting) .................................................... 142
Send a Fax in Real Time..................................................................................................................145
Change the Fax Auto Redial Setting ................................................................................................ 146
Cancel a Fax in Progress ................................................................................................................. 147
Check and Cancel a Pending Fax....................................................................................................148
Fax Options ...................................................................................................................................... 149
Receive a Fax ............................................................................................................................................ 150
Receive Mode Settings .................................................................................................................... 151
Set Fax Detect.................................................................................................................................. 156
Shrink Page Size of an Oversized Incoming Fax ............................................................................. 157
Set the Fax Receive Stamp.............................................................................................................. 158
Receive a Fax at the End of a Telephone Conversation .................................................................. 159
Memory Receive Options ................................................................................................................. 160
Voice Operations and Fax Numbers.......................................................................................................... 163
Voice Operations..............................................................................................................................164
Store Fax Numbers ..........................................................................................................................166
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Set up Broadcasting Groups ............................................................................................................ 170
Telephone Services and External Devices................................................................................................. 174
Set the Telephone Line Type............................................................................................................ 175
Voice Over Internet Protocol (VoIP/Telephone Line Interference)....................................................177
External TAD (Telephone Answering Device)................................................................................... 178
External and Extension Telephones ................................................................................................. 182
Fax Reports ............................................................................................................................................... 187
Set the Transmission Verification Report's Style.............................................................................. 188
Set the Fax Journal's Interval Period................................................................................................ 189
PC-FAX...................................................................................................................................................... 190
PC-FAX for Windows ....................................................................................................................... 191
PC-FAX for Mac ..............................................................................................................................210
PhotoCapture Center .........................................................................................................................211
Print Photos Directly from a USB Flash Drive............................................................................................212
Compatible USB Flash Drives..........................................................................................................213
Important Information about Photo Printing...................................................................................... 214
Print Photos from a USB Flash Drive on the Brother Machine......................................................... 215
Network .............................................................................................................................................. 223
Supported Basic Network Features ...........................................................................................................224
Configure Network Settings .......................................................................................................................225
Configure Network Settings Using the Control Panel....................................................................... 226
Wireless Network Settings ......................................................................................................................... 227
Use the Wireless Network ................................................................................................................ 228
Use Wi-Fi Direct®............................................................................................................................. 242
Enable/Disable Wireless LAN .......................................................................................................... 247
Print the WLAN Report.....................................................................................................................248
Network Features.......................................................................................................................................251
Print the Network Configuration Report............................................................................................ 252
Reset the Network Settings to Factory Default ................................................................................ 253
Brother Management Tools........................................................................................................................ 254
Before Using Network Security Features................................................................................................... 256
Configure Certificates for Device Security .................................................................................................257
Supported Security Certificate Features .......................................................................................... 258
Step by Step Guide for Creating and Installing a Certificate ............................................................ 259
Create a Self-signed Certificate ....................................................................................................... 260
Create CSR and Install a Certificate from a Certificate Authority (CA) ............................................ 261
Import and Export the Certificate and Private Key ........................................................................... 265
Manage Multiple Certificates ............................................................................................................ 268
Use SSL/TLS .............................................................................................................................................269
Introduction to SSL/TLS ................................................................................................................... 270
Manage Your Network Machine Securely Using SSL/TLS...............................................................273
Print Documents Securely Using SSL/TLS ...................................................................................... 278
Lock the Machine Settings from the Control Panel.................................................................................... 280
About Using TX Lock........................................................................................................................ 281
Brother Web Connect................................................................................................................................. 286
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Brother Web Connect Overview.......................................................................................................287
Online Services Used with Brother Web Connect............................................................................290
Set Up Brother Web Connect...........................................................................................................292
Scan and Upload Documents Using Brother Web Connect.............................................................298
AirPrint .......................................................................................................................................................299
AirPrint Overview.............................................................................................................................. 300
Before Using AirPrint (macOS) ........................................................................................................ 301
Print Using AirPrint ........................................................................................................................... 302
Scan Using AirPrint (macOS)...........................................................................................................305
Send a Fax Using AirPrint (macOS)................................................................................................. 306
Mopria® Print Service................................................................................................................................. 307
Brother iPrint&Scan Overview for Windows and Mac................................................................................ 309
Brother iPrint&Scan Overview for Mobile Devices..................................................................................... 310
Error and Maintenance Messages ............................................................................................................. 312
Transfer Your Faxes or Fax Journal Report ..................................................................................... 323
Error Messages When Using the Brother Web Connect Feature..................................................... 327
Document Jams ......................................................................................................................................... 329
Document is Jammed in the Top of the ADF Unit ............................................................................ 330
Document is Jammed inside the ADF Unit....................................................................................... 331
Remove Paper Scraps Jammed in the ADF .................................................................................... 332
Printer Jam or Paper Jam .......................................................................................................................... 333
Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)..................... 334
Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) .............................. 339
Paper is Jammed in the Front of the Machine (Jam B Front)........................................................... 344
Paper is Jammed in the Back of the Machine (Jam C Rear) ........................................................... 347
Paper is Jammed in the Multi-purpose Tray (Jam D MP tray).......................................................... 349
Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP) .................. 352
If You Are Having Difficulty with Your Machine .......................................................................................... 357
Paper Handling and Printing Problems ............................................................................................ 358
Telephone and Fax Problems........................................................................................................... 364
Other Problems ................................................................................................................................ 370
Network Problems ............................................................................................................................ 372
AirPrint Problems ............................................................................................................................. 380
Check the Machine Information .................................................................................................................381
Reset Your Machine................................................................................................................................... 382
Reset Functions Overview ............................................................................................................... 383
Refill the Ink Tanks..................................................................................................................................... 385
Clean Your Brother Machine ...................................................................................................................... 390
Clean the Scanner............................................................................................................................ 391
Clean the Print Head from Your Brother Machine ............................................................................ 393
Clean the Print Head Using Web Based Management .................................................................... 395
Clean the Print Head from Your Computer (Windows).....................................................................396
Clean the Machine's LCD.................................................................................................................398
Clean the Outside of the Machine .................................................................................................... 399
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Home > Table of Contents
Clean the Machine's Printer Platen .................................................................................................. 400
Clean the Paper Feed Rollers .......................................................................................................... 401
Clean the Base Pad ......................................................................................................................... 403
Clean the Paper Pick-up Rollers ...................................................................................................... 404
Check Your Brother Machine .....................................................................................................................405
Check the Print Quality..................................................................................................................... 406
Check the Print Alignment from Your Brother Machine .................................................................... 410
Monitor Machine Status from Your Computer (Windows) ................................................................ 412
Correct the Paper Feed to Clear Vertical Lines..........................................................................................417
Change the Print Options to Improve Your Print Results ........................................................................... 418
Pack and Ship Your Brother Machine ........................................................................................................420
Machine Settings............................................................................................................................... 422
Change Machine Settings from the Control Panel..................................................................................... 423
In the Event of Power Failure (Memory Storage) ............................................................................. 424
General Settings............................................................................................................................... 425
Print Reports .................................................................................................................................... 437
Settings and Features Tables...........................................................................................................440
Change Machine Settings Using Web Based Management ...................................................................... 456
What is Web Based Management?..................................................................................................457
Access Web Based Management .................................................................................................... 458
Set or Change a Login Password for Web Based Management......................................................460
Set Up Your Machine's Address Book Using Web Based Management.......................................... 461
Appendix............................................................................................................................................ 462
Specifications............................................................................................................................................. 463
Supply Specifications................................................................................................................................. 471
Information Regarding Recycled Paper ..................................................................................................... 472
Brother Help and Customer Support..........................................................................................................473
v
Home > Before You Use Your Machine

Before You Use Your Machine

Definitions of Notes
Trademarks
Important Notes
1
Home > Before You Use Your Machine > Definitions of Notes

Definitions of Notes

We use the following symbols and conventions throughout this User's Guide:
WARNING
CAUTION
IMPORTANT
NOTE
Bold Bold style identifies buttons on the machine's control panel or computer screen.
Italics Italicised style emphasises an important point or refers you to a related topic.
Courier New
Related Information
Before You Use Your Machine
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE specifies the operating environment, conditions for installation, or special conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Courier New font identifies messages shown on the machine's LCD.
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Home > Before You Use Your Machine > Trademarks

Trademarks

Apple, AirPrint, Mac, iPad, iPhone, iPod touch and macOS are trademarks of Apple Inc., registered in the United States and other countries.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®. WPA™, WPA2™, and Wi-Fi Protected Setup™ are trademarks of Wi-Fi Alliance®. Mopria® and the Mopria® logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United
States and other countries. Unauthorized use is strictly prohibited. Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
Related Information
Before You Use Your Machine
3
Home > Before You Use Your Machine > Important Notes

Important Notes

Check support.brother.com for Brother driver and software updates.
To keep your machine performance up to date, check support.brother.com for the latest firmware upgrade. Otherwise, some of your machine's functions may not be available.
Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country.
Windows 10 in this document represents Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise.
Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2.
In this User's Guide, the LCD messages of the DCP-T720DW/MFC-T920DW are used unless otherwise specified.
In this User's Guide, the illustrations of the DCP-T720DW/MFC-T920DW are used unless otherwise specified.
The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
Unless otherwise specified, the screens in this manual are from Windows 10 and macOS v10.15.x. Screens on your computer may vary depending on your operating system.
The contents of this guide and the specifications of this product are subject to change without notice.
In this document XXX-XXXX represents your machine's model name.
Related Information
Before You Use Your Machine
4
Home > Introduction to Your Machine

Introduction to Your Machine

Before Using Your Machine
Control Panel Overview
LCD Overview
Enter Text on Your Brother Machine
Access Brother Utilities (Windows)
USB / Ethernet Port Locations on Your Brother Machine
5
Home > Introduction to Your Machine > Before Using Your Machine

Before Using Your Machine

Before attempting any printing operation, confirm the following:
Make sure you have installed the correct software and drivers for your machine.
For USB or network cable users: Make sure the interface cable is physically secure.
Selecting the correct type of paper
For high quality printing, it is important to select the correct type of paper. Be sure to read the information about acceptable paper before buying paper, and to determine the printable area depending on the settings in the printer driver or in the application you use to print.
Simultaneous printing, scanning and faxing
Your machine can print from your computer while sending or receiving a fax into memory or while scanning a document into the computer. Fax sending will not be stopped during printing from your computer. However, when the machine is copying or receiving a fax on paper, it pauses the printing operation, and then continues printing when copying or fax receiving has finished.
DCP models do not support the fax feature.
Firewall (Windows)
If your computer is protected by a firewall and you are unable to network print, network scan, or PC-FAX, you may need to configure the firewall settings. If you are using the Windows Firewall and you installed the drivers using the steps in the installer, the necessary firewall settings have been already set. If you are using any other personal firewall software, see the User's Guide for your software or contact the software manufacturer.
Related Information
Introduction to Your Machine
6
Home > Introduction to Your Machine > Control Panel Overview
7
32
1 54
86

Control Panel Overview

>> MFC-T920DW/MFC-T925DW >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW
MFC-T920DW/MFC-T925DW
1. 1.8"(44.9 mm) Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
2. Mode Buttons
FAX
Press to switch the machine to Fax mode.
SCAN
Press to switch the machine to Scan mode.
COPY
Press to switch the machine to Copy mode.
PHOTO/WEB
Press to switch the machine to Photo/Web mode.
3. Settings Buttons
Clear/Back
Press to go back to the previous menu.
Settings
Press to access the main menu.
OK
Press to select a setting.
d
Press to access the ring volume adjustment menu while the machine is idle.
7
Press to access the ink menu while the machine is idle.
Press to store Speed Dial and Group numbers in the machine's memory.
Press to look up and dial numbers that are stored in the machine's memory.
Press to configure the wireless settings while the machine is idle.
a or b
Press to scroll through the menus and options.
d or c
Press to move the cursor left or right on the LCD.
Press to either confirm or cancel a procedure which is in progress.
4. Telephone Buttons
Tel/R
If the machine is in Fax/Tel (F/T) mode and you pick up the handset of an external telephone during the F/T ring (pseudo/double-ring), press Tel/R to talk.
When connected to a PBX, press to gain access to an outside line or to transfer a call to another extension.
Redial/Pause
Press to redial the last number you called.
Press to select and redial the numbers from the Outgoing Call History.
Press to insert a pause when dialling numbers.
5. Dial Pad
Use to dial fax and telephone numbers.
Use as a keyboard to enter text or characters.
6.
Press to stop an operation.
Press to exit from a menu.
7. Start Buttons
Stop/Exit
Mono Start
Press to start sending faxes in monochrome.
Press to start making copies in monochrome.
Press to start scanning documents (in colour or monochrome, depending on the scan setting).
Colour Start
Press to start making copies in full colour.
Press to start scanning documents (in colour or monochrome, depending on the scan setting).
8
8. Power On/Off
21
9
8
6
53 4
7
Press to turn the machine on.
Press and hold seconds before turning itself off. A connected external telephone or Telephone Answering Device (TAD) will
always remain available.
If you turn the machine off using , it will still clean the print head periodically to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected
to a power source at all times.
to turn the machine off. The LCD displays [Shutting Down] and stays on for a few
DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW
1. Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
2. Warning LED
Blinks in orange when the LCD displays an error or an important status message.
3. Menu Buttons
Menu
Press to access the main menu.
a or b
Press to scroll through the menus and options.
OK
Press to select a setting.
4.
Press to stop an operation.
Press to exit from a menu.
Stop/Exit
9
5. Power On/Off
Press to turn the machine on.
Press and hold seconds before turning itself off.
If you turn the machine off using , it will still clean the print head periodically to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected
to a power source at all times.
6. Start Buttons
Mono Start
Press to start making copies in monochrome.
Press to start scanning documents (in colour or monochrome, depending on the scan setting).
Colour Start
Press to start making copies in full colour.
Press to start scanning documents (in colour or monochrome, depending on the scan setting).
7.
8. WiFi
9. Copy Buttons
SCAN
Press to switch the machine to Scan mode.
Press to configure the wireless settings while the machine is idle.
Enlarge / Reduce
Press to enlarge or reduce copies.
Copy Quality
Press to temporarily change the quality of your copies.
Copy / Scan Options
Press to access temporary settings for copying or scanning.
to turn the machine off. The LCD displays [Shutting Down] and stays on for a few
Related Information
Introduction to Your Machine
10
Home > Introduction to Your Machine > LCD Overview
0101
01. 01. 2020
FaxFax
1
35
2
4

LCD Overview

Related Models: MFC-T920DW/MFC-T925DW
The Home screen shows the machine’s status when the machine is idle. When displayed, this indicates that your machine is ready for the next command.
Home Screen
1. Quiet Mode
This icon appears when the [Quiet Mode] setting is set to [On]. The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes
slower.
2.
3. Date and Time
4. Faxes in Memory
5. Receive Mode
Wireless Status
Each icon in the following table shows the wireless network status:
The wireless network is connected. A three-level indicator in the Home screen displays the current wireless signal strength.
The wireless access point cannot be detected.
The wireless setting is disabled.
Displays the date and time set on the machine.
Displays how many received faxes are in the machine's memory.
Displays the current Receive Mode.
Related Information
Introduction to Your Machine
11
Home > Introduction to Your Machine > Enter Text on Your Brother Machine

Enter Text on Your Brother Machine

The characters that are available may differ depending on your country.
>> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW
DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW
You may need to enter text on your machine.
Entering numbers, letters and symbols
Hold down or repeatedly press a or b to select a character from this list: abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789(space)!”#$%&’()*+,-./:;<=>?
@[\]^_`{|}~
Press OK when the character or symbol you want is displayed, and then enter the next character.
Making corrections
If you entered an incorrect number or letter and want to change it, press Enlarge / Reduce or Copy / Scan Options several times to move the cursor under the incorrect character. Then, press a or b repeatedly to re-
enter the correct letter.
MFC-T920DW/MFC-T925DW
When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad buttons have three or four letters printed on the buttons. The buttons for 0, # and do not have printed letters because they are used for special characters.
Press the appropriate dial pad button the number of times shown in this reference table to access the character you want.
Press Button
2 A B C a b c 2 A B
3 D E F d e f 3 D E
4 G H I g h i 4 G H
5 J K L j k l 5 J K
6 M N O m n o 6 M N
7 P Q R S p q r s 7
8 T U V t u v 8 T U
9 W X Y Z w x y z 9
One Time Two
Times
Three Times
Four Times
Five Times
Six Times
Seven Times
Eight Times
Nine Times
(For Cyrilic)
Press
Button
2 A B C Б Г Д 2
3 D E F Ж 3 И 3
4 G H I Й Л П 4
5 J K L У Ф Ц 5
6 M N O Ч Ш 6 M
7 P Q R S Щ Ъ 7
One Time Two Times
Three
Times
Four Times Five Times Six Times Seven Times
12
Press
Ä Ë Ö Ü À Ç È É 0
Button
8 T U V Ы Ь Э 8
9 W X Y Z Ю Я 9
One Time Two Times
Three
Times
Four Times Five Times Six Times Seven Times
To move the cursor to the left or right, press a, b, d or c to select or , and then press OK.
Inserting spaces
To enter a space, press a, b, d or c to select
, and then press OK.
Making corrections
If you entered an incorrect number or letter and want to change it, press a, b, d or c to select Press OK several times to move the highlight to the incorrect character. Then, press a, b, d or c to select
, and press OK. Re-enter the correct letter.
Special characters and symbols
Press , # or 0 repeatedly until you see the special character or symbol you want.
Press
Press #
Press 0
Related Information
Introduction to Your Machine
Related Topics:
Send the Same Fax to More than One Recipient (Broadcasting)
Save Outgoing Call Numbers to the Address Book
Change a Broadcasting Group Name
Set Your Station ID
or .
13
Home > Introduction to Your Machine > Access Brother Utilities (Windows)

Access Brother Utilities (Windows)

Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on
your computer.
1. Do one of the following:
Windows 10
Click
Windows 8.1
Move your mouse to the lower left corner of the Start screen and click (if using a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
Windows 7
Click
2. Select your machine.
> Brother > Brother Utilities.
(Start) > All Programs > Brother > Brother Utilities.
3. Select the operation you want to use.
Related Information
Introduction to Your Machine
Uninstall the Brother Software and Drivers (Windows)
14
Home > Introduction to Your Machine > Access Brother Utilities (Windows) > Uninstall the Brother Software
and Drivers (Windows)

Uninstall the Brother Software and Drivers (Windows)

1. Do one of the following:
Windows 10
Click
Windows 8.1
Move your mouse to the lower left corner of the Start screen and click (if using a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click
Windows 7
Click (Start) > All Programs > Brother > Brother Utilities.
2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall.
Follow the instructions in the dialog box to uninstall the software and drivers.
> Brother > Brother Utilities.
(Brother Utilities).
Related Information
Access Brother Utilities (Windows)
15
Home > Introduction to Your Machine > USB / Ethernet Port Locations on Your Brother Machine
1

USB / Ethernet Port Locations on Your Brother Machine

The USB and Ethernet ports are located inside the machine (Ethernet ports are available only for certain models).
To install the driver and software necessary to use your machine, go to your model's Downloads page at
support.brother.com.
(Windows) Or, use the Brother installation disc to set up your machine (not available in all countries).
1. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the open position.
2. Locate the correct port (based on the cable you are using) inside the machine as shown.
Carefully guide the cable through the cable channel and out the back of the machine.
3. Gently close the scanner cover using both hands.
Related Information
Introduction to Your Machine
16
Home > Paper Handling

Paper Handling

Load Paper
Load Documents
17
Home > Paper Handling > Load Paper

Load Paper

Load Paper in the Paper Tray
Load Paper in the Manual Feed Slot
Load Paper in the Multi-purpose Tray (MP Tray)
Unprintable Area
Paper Settings
Acceptable Paper and Other Print Media
Error and Maintenance Messages
Paper Handling and Printing Problems
18
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray

Load Paper in the Paper Tray

Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
Load Photo Paper in the Paper Tray
Load Envelopes in the Paper Tray
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Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Cut-Sheet Paper or Photo
2
1
1
2L Paper in the Paper Tray
Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Load only one size and type of paper in the paper tray at a time.
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or the paper size setting on your computer.
Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the printer driver (Windows) or on the machine. (DCP-T820DW/DCP-T825DW/ MFC-T920DW/MFC-T925DW)
1. If the paper support flap (1) is open, close it, and then close the paper support (2).
2. Pull the paper tray completely out of the machine.
3. Lift the output paper tray cover (1).
4. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size.
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5. Fan the stack of paper well to avoid paper jams and misfeeds.
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Always make sure the paper is not curled or wrinkled.
6. Gently load paper in the paper tray with the printing surface face down.
Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
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IMPORTANT
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Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
Loading more than 20 sheets of Photo 2L (13 x 18 cm) paper may cause paper jams.
To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages.
7. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper width guides touch the edges of the paper.
8. Close the output paper tray cover.
9. Slowly push the paper tray completely into the machine.
10. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
Related Information
Load Paper in the Paper Tray
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Related Topics:
Change the Check Paper Setting
Choose the Right Print Media
Change the Paper Size and Paper Type
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Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Photo Paper in the Paper
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Tray
Load Photo Paper in the Paper Tray
If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Load only one size and type of paper in the paper tray at a time.
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or the paper size setting on your computer.
Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the printer driver (Windows) or on the machine. (DCP-T820DW/DCP-T825DW/ MFC-T920DW/MFC-T925DW)
1. If the paper support flap (1) is open, close it, and then close the paper support (2).
2. Pull the paper tray completely out of the machine.
3. Lift the output paper tray cover (1).
4. Gently press and slide the paper width guides (1) to fit the paper size, and then lift the stopper (2).
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