Brother DCP1400, MFC9760, MFC9860, MFC9880, MFC9700 Service Manual

...

MULTI-FUNCTION CENTER

SERVICE MANUAL

MODEL: MFC9800/MFC9700/DCP1400

MFC9880/MFC9860/MFC9760

No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher.

Specifications are subject to change without notice.

All products and company names mentioned in this manual are trademarks or registered trademarks of their respective holders.

PREFACE

This publication is a Service Manual covering the specifications, construction, theory of operation, and maintenance of the Brother machine. It includes information required for field troubleshooting and repair--disassembly, reassembly, and lubrication--so that service personnel will be able to understand machine function, to rapidly repair the machine and order any necessary spare parts.

To perform appropriate maintenance so that the machine is always in best condition for the customer, the service personnel must adequately understand and apply this manual.

This manual is made up of six chapters and appendices.

CHAPTER I. GENERAL DESCRIPTION

CHAPTER II. INSTALLATION

CHAPTER III. THEORY OF OPERATION

CHAPTER IV. DISASSEMBLY/REASSEMBLY AND LUBRICATION

CHAPTER V. MAINTENANCE MODE

CHAPTER VI. ERROR INDICATION AND TROUBLESHOOTING

Appendix 1. EEPROM Customizing Codes

Appendix 2. Firmware Switches (WSW)

Appendix 3. Circuit Diagrams

This manual describes the models and their versions to be destined for major countries. The specifications and functions are subject to change depending upon each destination.

SAFETY INFORMATION

Laser Safety (110-120V Model only)

This printer is certified as a Class 1 laser product under the US Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.

Since radiation emitted inside the printer is completely confined within the protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

CDRH Regulations (110-120V Model only)

The Center for Device and Radiological Health (CDRH) of the US Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. The label shown below indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.

The label for Chinese products

MANUFACTURED: JULY 2001 C BROTHER CORP. (ASIA) LTD. BROTHER BUJI NAN LING FACTORY Gold Garden Industry, Nan Ling Village, Buji, Rong Gang, Shenzhen, China. This product complies with FDA radiation performance standards, 21 CFR Subchapter J.

CHAPTER I.

GENERAL DESCRIPTION

CHAPTER I. GENERAL DESCRIPTION

CONTENTS

1. MACHINE OUTLINE ................................................................................................. I-1

1.1 External Appearance and Weight ..................................................................... I-1

1.2 Components ..................................................................................................... I-1

2. SPECIFICATIONS..................................................................................................... I-2

1. MACHINE OUTLINE

1.1 External Appearance and Weight

The figure below shows the machine appearance and approximate dimensions.

Weight: Machine proper 15.2 kg

Machine (incl. drum unit & toner cartridge) 17.0 kg In package 21.2 kg

1.2 Components

The machine consists of the following major components:

I - 1

2. SPECIFICATIONS

Model Name MFC9800 MFC9700 GENERAL

Print Engine Laser (ZLe) Laser (ZLe) Modem Speed(bps) 33,600(Fax) 14,400(Fax) Transmission Speed(sec.) Approx. 2 Approx. 5 ITU-T Group Super G3 G3 Coding Method MH/MR/MMR/JBIG MH/MR/MMR/JBIG Input/Output Width 5.8"-8.5"/2.75"-8.5" 5.8"-8.5"/2.75"-8.5" ADF(pages) up to 50 up to 50 LCD Size 16 Characters x 2 Lines 16 Characters x 1 Lines On-Screen Programming Yes Yes Back up Clock Yes (9 hours) Yes (1 hours) Memory Capacity(Physical:MByte) 8 8 Back up Memory Optional Memory Optional Paper Tray Yes(250pages:LT-400) Yes(250pages:LT-400) Dimensions (WxDxH) 19.4x18.0x16.8 inches 19.4x18.0x16.8 inches

Weight 35.2 lbs/(17 kg) 35.2 lbs/(17 kg) Color Gray 1495 Gray 1495 Standby Mode Yes Yes PC-Fax Protocol Compliance Class 2 Class 2 Simultaneous Operation Yes Yes Data Modem No No Energy Star Compliance (for U.S.A.) Yes Yes LCD Back Light No No Operating Environment Temperature 10 - 32.5 degrees Centigrade 10 - 32.5 degrees Centigrade Humidity 20 - 80%(without condensation) 20 - 80%(without condensation) Power Source 120VAC 50/60Hz 120VAC 50/60Hz Power Consumption (Sleep/Standby/Peak) Demo Model N / A Yes([Start]+[Stop])

Less than 15W / 75W / 940W Less than 15W / 75W / 940W

Yes

16/32MByte(DIMM)

492x456x429 mm 492x456x429 mm

No No

(1/4)

TELEPHONE

Automatic Redial Yes Yes Handset No No One-Touch Dial 32 (16x2) 8 (4x2) Speed Dial 100 100 Telephone Index Yes Yes Speaker Phone No No Chain Dialing Yes Yes Caller ID Yes Yes Call Waiting Caller ID No No Distinctive Ringing Yes Yes Hold/Mute Key No No Power Failure Dialing No No Speaker Volume - Ring Volume - Handset Volume - PBX Feature No No Transfer Method Flash Flash Figures of One-Touch & Speed Dial 20 digits 20 digits Resisterable Number Of Characters 15 char 15 char

I - 2

Model Nam

GENERAL

Print Engine Laser (ZLe) Modem Speed(bps) Transmission Speed(sec.) ITU-T Group Coding Method Input/Output Width 5.8"-8.5"/2.75"-8.5" ADF(pages) up to 50 LCD Size 16 Characters x 2 Lines On-Screen Programming Yes Backup Clock No Memory Capacity(Physical:MByte) 8 Backup Memory No Optional Memory No Optional Paper Tray Yes(250pages:LT-400) Dimensions (WxDxH) 19.4x18.0x16.8 inches

Weight 35.2 lbs/(17 kg) Color Gray 1495 Standby Mode Yes PC-Fax Protocol Compliance Simultaneous Operation Yes Data Modem No Energy Star Compliance (for U.S.A.) Yes LCD Back Light No Operating Environment Temperature 10 - 32.5 degrees Centigrade Humidity 20 - 80%(without condensation) Power Source 120VAC 50/60Hz Power Consumption Less than 15W / 75W / 940W (Sleep/Standby/Peak) Demo Model N / A

DCP140

492x456x429 mm

(1/4)

TELEPHONE

Automatic Redial Handset One-Touch Dial Speed Dial Telephone Index Speaker Phone Chain Dialing Caller ID Call Waiting Caller ID Distinctive Ringing Hold/Mute Key Power Failure Dialing Speaker Volume Ring Volume Handset Volume PBX Feature Transfer Method Figures of One-Touch & Speed Dial Resisterable Number Of Characters -

I - 3

Model Name MFC9800 MFC9700 FAX

Internet FAX Available with Optional LAN Board Available with Optional LAN Board Easy Receive/Fax Detect Yes Yes Fax/Tel Switch Yes No Super Fine Yes (TX & RX) Yes (TX & RX) 300dpi Transmission No No Gray Scale 64 64 Contrast Yes (Auto/S.Light/S.Dark) Yes (Auto/S.Light/S.Dark) Smoothing Yes Yes Call Re servation Over Auto TX No No Password Check No No Enhanced Remote Activate Yes Yes Multi Res o lu tion Tran smission No No Multi Transmission No No Next-Fax Reservation Yes (Dual Access) Yes (Dual Access) Delayed Timer Yes (up to 50) Yes (up to 50) Polling (RX on ly ) Yes (S td/S e q) Yes (Std/Seq) Quick Scan (Memory Transmission) Approx. 3 sec./page (A4:standard) Approx. 3 sec./page (A4:standard) Broadcasting Yes (182 locations) Yes (158 locations) Batch Transmission Yes Yes Auto Reduction Yes Yes Out-of-Paper Reception *2 up to 600 pages up to 600 pages Dual Access Yes Yes ECM (E rror C o rrec tion Mode) Yes Yes ITU SUB Addressin g No No Group Dial Yes (6) Yes (6) Resend After Receive Error Signal No No Confidential No No Station ID 1 (20digits/20char) 1 (20digits/20char) Off Hook Alarm No No Remote Maintenance Yes Yes Call Reservation Over Manual TX No No RX Mode Indication LCD LCD Resolution Indication LED LCD

(2/4)

LIST REPORT

Activity Re po rt/Jou rn a l R e po rt Yes (up to 200) Yes (up to 20 0 ) Transmission Verification Report Yes Yes Coverpage Yes (Super) Yes (Super) Help List Yes Yes Call Back Message No No Caller ID List Yes Yes

INTERFACE

External TAD Interface Yes Yes Missing Lin k/P C Inte rface No No Host Interface Yes (Auto switching : Parallel/USB *3) Yes (Auto switching : Parallel/USB *3) LAN Interface Availabl e wi th Option LAN Board Available with Option LAN Board

I - 4

Model Name DCP1400 FAX

Internet FAX Easy Receive/Fax Detect Fax/Tel Switch Super Fine 300dpi Transmission Gray Scale Contrast Smoothing Call Reservation Over Auto TX Password Check Enhanced Remote Activate Multi Res o lu tion Tran smission Multi Transmission Next-Fax Reservation Delaye d Timer Polling (RX on ly ) Quick Scan (Memory Transmission) Broadcasting Batch Transmission Auto Reduction Out-of-Paper Reception *2 Dual Acce s s ECM (E rror C o rrec tion Mode) ITU SUB Addressing Group Dial Resend After Receive Error Signal Confidential Station ID Off Hook Alarm Remote Maintenance Call Reservation Over Manual TX RX Mode Indication Resolution Indication -

(2/4)

LIST REPORT

Activity Report/Journal Report Transmission Verification Report Coverpage Help List Call Back Message Caller ID List -

INTERF ACE

External TAD Interface No Missing Lin k/P C Inte rface No Host Interface Y es (A uto switching : Parallel/U SB *3) LAN Interface No

I - 5

(3/4)

Model Name MFC9800 MFC9700 PRINTER Yes Yes

Color/Mono Mono M ono Engine Type Laser(ZL) Laser(ZL) Resolution(dpi) 600x600 600x600 Speed(ppm) up to 14 up to 14 Paper Capacity(sheets) 250 250 Additional Paper Capacity(sheets) 250 (User Option) 250 (User Option) Output Paper Capacity(sheets) 150 150 Standard Print Language Windows GDI(600x600) Windows GDI(600x600) Emulation PCL5e PCL4 Resident Fonts 24 Bitmap (PCL5 Comp.) 24 Bitmap (PCL4 Comp.) Fonts Disk Based Yes (35 TrueType) Yes (35 TrueType) Paper Handling Size LTR, LGL, A4, B5, A5, EXE L TR , LGL, A4, B5, A5, EXE Manual Feed Slot Custom Size (2.75x5 - 8.5x14) Custom Size (2.75x5 - 8.5x14)

Envelop(DL/C5/CM10/M ona) Envelop(DL/C5/CM10/Mon a) Other Paper Type OHP, Envelopes, Labels, Organizer OHP, Envelopes, Labels, Organizer Sheet Weight (Paper Cassette) 64-105 g/m2 (17 - 28 lb) 64-105 g/m2 (17 - 28 lb) (Manual Slot) 64-157 g/m2 (17 - 43 lb) 6 4-157 g/m2 (17 - 43 lb) Printer Driver Win95/98(SE)/Me and NT4.0/2000 Win95/98(SE)/Me and NT4.0/2000

Driver with Au to Ins ta l le r P r o gra m Driver with Auto In s ta lle r Program Utility Software Yes (Remote Printer Console for PCL6) Yes (Remote Printer Console for PCL4) Toner Life (Standard Yield : TN-430) 6,000 A4 pages@5% 6,000 A4 pages@5% (High Yield : TN-460) 3,000 A4 pages@5% 3,000 A4 pages@5% Drum Life (DR400) up to 20,000 pages up to 20,000 pages Interface Type Parallel & USB *3 Parallel & USB *3 Bundled Cable Yes (Parallel) Yes (Parallel)

COPY

Speed(cpm) up to 14 up to 14 Multi Copy(Stack) up to 99 up to 99 Multi Copy(Sort) Yes Yes Multi Copy(2in1) Yes Yes Multi Copy(4in1) Yes Yes Poster Yes Yes Reduction/Enlargement(%) 25 -- 400 in 1% increments 25 -- 400 in 1% increments Resolution(dpi) 600x600(600x300:Optical Scanning) 600x600(600x300:Optical Scanning)

SCANNER Yes Yes

Color/Mono Color Color

Resolution(Optical : dpi) Resolution(Int. : dpi)

Color Depth(bit) 24(8bitx3) 24(8bitx3) Gray Scale 256 256 TWAIN Compliant Yes Yes Forma ts (Import) TIFF/BMP /PCX/D CX/BTF /BTX/M A X TIFF/BMP/PCX/D CX/BTF /BTX/M AX Formats(Export) TIFF/BMP/MAX TIFF/BMP/MAX OCR Yes(ScanSoft TextBridge) Yes(ScanSoft TextBridge) [Scan] Key es(Scan to E-mail, Scan Image, Scan/OCR es(Scan to E-mail, Scan Image, Scan/OCR

600x300(Max. 600x2,400) 600x300(Max. 600x2,400)

9,600x9,600 9,600x9,600

I - 6

Model Name DCP1400 PRINTER Yes

Color/Mono Mono Engine Type Laser(ZL) Resolution(dpi) 600x600 Speed(ppm) up to 14 Paper Capacity(sheets) 250 Additional Paper Capacity(sheets) 250 (User Option) Output Paper Capacity(sheets) 150 Standard Print Language Windows GDI(600x600) Emulation PCL4 Resident Fonts 24 Bitmap (PCL4 Comp.) Fonts Disk Based Yes (35 TrueType) Paper Handling Size LTR, LGL, A4, B5, A5, EXE Manual Feed Slot Custom Size (2.75x5 - 8.5x14)

Envelop(DL/C5/CM10/Mona) Other Paper Type OHP, Envelopes, Labels, Organizer Sheet Weight (Paper Cassette) 64-105 g/m2 (17 - 28 lb) (Manual Slot) 64-157 g/m2 (17 - 43 lb) Printer Driver Win95/98(SE)/Me and NT4.0/2000

Driver with Auto Installer Program Utility Software Yes (Remote Printer Console for PCL4) Toner Life (Standard Yield : TN-430) 6,000 A4 pages@5% (High Yield : TN-460) 3,000 A4 pages@5% Drum Life (DR400) up to 20,000 pages Interface Type Parallel & USB *3 Bundled Cable Yes (Parallel)

(3/4)

COPY

Speed(cpm) up to 14 Multi Copy(Stack) up to 99 Multi Copy(S ort) Yes Multi Copy(2in1) Yes Multi Copy(4in1) Yes Poster Yes Reduction/Enlargement(%) 25 -- 400 in 1% increments Resolution(dpi) 600x600(600x300:Optical Scanning)

SCANNER Yes

Color/Mono Color

Resolution(Optical : dpi) Resolution (Int. : d p i)

Color Depth(bit) 24(8bitx3) Gray Scale 256 TWAIN Compliant Yes Formats(Import) TIFF/BMP/PCX/DCX/BTF/BTX/MAX Formats(Export) TIFF/BMP/MAX OCR Yes(ScanSoft TextBridge) [Scan] Key es(Scan to E-mail, Scan Image, Scan/OCR

600x300(Max. 600x2,400)

9,600x9,600

I - 7

Model Name MFC9800 MFC9700

MESSAGE CENTER/MESSAGE MANAGER

No No

ICM Recording Time No No Page Memory No No OGM (MC/MC Pro/Paging) No No TAD Type No No Memo/Recording Conversation No No Toll Saver No No

Fax Forwarding Yes Yes Fax Retrieval Yes Yes Paging Yes Yes Remote Access Yes Yes

(4/4)

MESSAGE CENTER Pro/MESSAGE MANAGER Pro

No No

Fax/Voice Mail Box No No Fax/Voice on Demand No No

MESSAGE CENTER (PC MC)

No No

Fax Forwarding No No Paging No No ICM Recording Time No No OGM MC/MC Pro/Paging No No Fax/Voice Mail Box No No Fax/Voice on Demand No No

VIDEO CAPTURE

No No

Video Capture No No Video Print No No Video Format No No

BUNDLED SOFTWARE

For Windows

OS Support Win95/98(SE)/Me, WinNT4.0/2000 Win95/98(SE)/Me, WinNT4.0/2000 Printer Driver (Brother) Yes Yes Viewer (ScanSoft PaperPort Ver.6.5) Yes Yes

- include Text Bridge OCR TWAIN (Brother) Yes Yes PC Fax (Brother) Yes Yes

- TX: FAX Share / RX: Class2

For iMAC/G3/G4

OS Support Printer Driver 8.5 - 9.1 8.5 - 9.1 TWAIN 8.6 - 9.1 8.6 - 9.1 Printer Driver (Brother) Yes Yes Viewer (ScanSoft PaperPort for MAC) Yes Yes TWAIN (TII/Brother) Yes Yes PC Fax (TX[FAX Share] only:Brother) Yes Yes

*2: Brother #1 Chart, JBIG coding, Standard Resolution *3: USB - Windows98/ 98S E/Me, Windows2000 only.

I - 8

Model Name DCP1400

MESSAGE CENTER/MESSAGE MANAGER

ICM Recording Time Page Memory OGM (MC/MC Pro/Paging) TAD Type Memo/Recording Conversation Toll Saver -

Fax Forwarding Fax Retrieval Paging Remote Access -

(4/4)

MESSAGE CENTER Pro/MESSAGE MANAGER Pro

Fax/Voice Mail Box Fax/Voice on Demand -

MESSAGE CENTER (PC MC)

Fax Forwarding Paging ICM Recording Time OGM MC/MC Pro/Paging Fax/Voice Mail Box Fax/Voice on Demand -

VIDEO CAPTURE

Video Capture No Video Print No Video Format No

BUNDLED SOFTWARE

For Windows

OS Support Win95/98(SE)/Me, WinNT4.0/2000 Printer Driver (Brother) Yes Viewer (ScanSoft PaperPort Ver.6.5) Yes

- include Text Bridge OCR TWAIN (Brother) Yes PC Fax (Brother) No

- TX: FAX Share / RX: Class2

For iMAC/G3/G4

OS Support Printer Driver 8.5 - 9.1 TWAIN 8.6 - 9.1 Printer Driver (Brother) Yes Viewer (ScanSoft PaperPort for MAC) Yes TWAIN (TII/Brother) Yes PC Fax (TX[FAX Share] only:Brother)

*2: Brother #1 Chart, JBIG coding, Standard Resolution *3: USB - Windows98/ 98S E/Me, Windows2000 only.

I - 9

Model Name MFC- 9880 MFC-9860

(

)

ZLe-FB(w/ Modem ) ZLe-FB(w/ Modem )

GENERAL

Print Engine Laser (ZL) Laser (ZL) Modem Speed(bps) 33,600(Fax) 33,600(Fax) Transmissi on Speed(sec.) Approx. 2 (brother#1 chart, JBIG) Approx. 2 (brother#1 chart, JBIG) ITU-T Group Supper G3 Supper G3 Cod ing Method MH/ MR/MMR/JBIG MH/MR/ MMR/ J BI G Input/Output Width FB;8.5"X11"ADF;5.8"-8.5/2.75"-8.5" FB;8.5"X11"ADF;5.8"-8.5/2.75"-8. 5" ADF(pages) up to 50 up to 50 LCD size 16 Characters x 2 lines 16 Characters x 2 li nes On-Screen Programming Yes Yes Back up Clock Yes (9 hours) Yes (9 hours) Memory Capacity(physical) 8MB(RAM) 8MB(RAM) Memory Backup Yes( Max. 4 days ) Yes( Max. 4 days ) Optional Memory Yes (16/32MB:DIMM) Yes (16/32MB:DIMM) Dimensions w/ Carton Dimensions w/o Carton (WxDxH) Weight w/o Carton (WxDxH) 17.0Kg 17.0Kg Weight w/ Carton (WxDxH) 21.2Kg 21.2Kg Color Gray 1495 Gray 1495 Standby Mode Yes Yes PC-Fax Protocol Compliance Class 2 No Simultaneous Operation Yes (Print/ Fax,Pri nt/Copy,Print/Scan) No Data Modem No No Energy Star Compliant N/A N/A LCD Back Light No No Operating Environment Temperatur Humidit Power Source 220-240VAC 50/60Hz 220-240VAC 50/60Hz Power Consumption (Sleep/Standby/Peak) 15W/75W/ 940W 15W/75W/940W Demo Print No No

WxDxH

598 x 567 x 580 mm 598 x 567 x 580 mm 492 x 456 x 429 mm 492 x 456 x 429 mm

10 - 32.5 degrees Centigr ade

20% - 80

10 - 32.5 degrees Centigrad

20% - 80

(1/4)

TELEPHONE

Automatic Redial Yes Yes Handset No No One-Touch Dial 32 (16x2) 32 (16x2) Speed Dial 100 100 Telephone Index Yes(Normal) Yes(Normal) Speaker Phone No No Chain Dialing Yes Yes Caller I D No No Call Waiting Caller ID No No Distinctive Ringing Yes(UK, DEN only) Yes(UK, DEN only) Hold/Mute Key No No Power Failur e Diali ng No No Speaker Volume Yes (3 steps + OFF) Yes (3 steps + OFF) Ring Volume Yes (3 steps + OFF) Yes (3 steps + OFF) Handset Volume No No PBX Feature Yes Yes Transfer Method Flash Flash Figures of One-Touch & Speed Dial 20 digits 20 digits Resisterable Number Of Characters 15 charact ers 15 characters

I - 10

Model Name MFC-9760

(

)

ZLe-FB(w/out Modem )

GENERAL

Print Engine Laser (ZL) Modem Speed(bps) Transmissi on Speed(sec.) ITU-T Group Coding Method Input/Output Width FB;8.5"X11"ADF;5.8"-8.5/2.75"-8.5" ADF(pages) up to 50 LCD size 16 Characters x 2 lines On-Screen Programming Yes Back up Clock Yes (1 hour) Memory Capacity(physical) 8MB(RAM) Memor y Ba ckup No Optional Memory Yes (16/32MB:DIMM) Dimensions w/ Carton Dimensions w/o Carton (WxDxH) Weight w/o Carton (WxDxH) 17.0Kg Weight w/ Carton (WxDxH) 21.2Kg Color Gray 1495 Standby Mode Yes PC-Fax Protocol Compliance Simultaneous Operation Yes (Print/ Copy,Print/Scan) Data Modem Energy Star Compliant N/A LCD Back Light No Operating Environment Temperatur Humidit Power Source 220-240VAC 50/60Hz Power Consumption ( Sleep/Standby/Peak) 15W/75W/940W Demo Print No

WxDxH

598 x 567 x 580 mm 492 x 456 x 429 mm

10 - 32.5 degrees Centigrad

20% - 80

(1/4)

TELEPHONE N/A

Automatic Redial Handset One-Touch Dial Speed Dial Telephone Index Speaker Phone Chain Dialing Caller ID Call Waiting Caller ID Distinctive Ringing Hold/Mute Key Power Failur e Diali ng Speaker Volume Ring Volume Handset Volume PBX Feature Transfer Method Figures of One-Touch & Speed Dial Resisterable Number Of Characters -

I - 11

(2/4)

pages(

(

)

(

)

Model Name MFC- 9880 MFC-9860

FAX Yes Yes

Internet FA Easy Receive/Fax Detect Yes Yes Fax/Tel Switch Yes with TEL/R key Yes with TEL/R key Super Fine Yes (TX & RX) Yes (TX & RX) 300dpi Transmission No No Gray Scale 64 64 Contrast Yes (Auto/Light /Dark) Yes (Auto/Light/Dark) Smoothing Yes Yes Call Reservation Over Auto TX No No Password Check No No Enhanced Remote Activate Yes Yes Multi Resolution Transmission No No Multi Transmission(>Dual Access) No No Next-Fax Reservation(>Dual Access) No No Delayed Timer Yes (50 timers/ 50 j obs ) Yes (50 timers/ 50 jobs ) Polling Yes (Std/Seq/Sec/Del) Yes (Std/Seq/Sec/Del) Quick-Scan(Memory Transmission) *1 by ADF Yes as defaul t, approx. 2.8sec/page(A4 standard) Yes as default, approx. 2. 8sec/page(A4 standard)

Broadcasting Yes (182 locat ions) Yes (182 locations) Batch Transmission Yes Yes Auto Reduction Yes Yes Out-of-Pa Dual Access Yes Yes ECM(Error Corr ection Mode) Yes Yes ITU SUB Addressi ng No No Group Dial Yes (6) Yes (6) Station ID Yes (20digits/20characters ) Yes (20digits/20characters ) Off Hook Alarm No No Remote Maintenance Yes Yes Call Reservation Over Manual TX No No RX Mode Indication LCD LCD Resolution Indication LED LED

er Reception (ITU-T Chart) *

by Flatbed Yes as default, approx. 3.8sec/page(A4 standard) Yes as default, approx. 3.8sec/page(A4 standard)

vailable with Opti on(NC-8100h)

500 pages(JBIG/Standard Resolut ion) 500

JBIG/Standard Resolution)

LIST/REPORT

Activity Report/Journal Report Yes (up to 200) Yes (up to 200) Transmissi on Verification Report Yes Yes Coverpage Yes (Super) Yes (Super) Help List Yes(Reports key) Yes(Reports key) Call Back Message No No Caller I D List No No

INTERFACE

External TAD Interfac Missing Link/PC Interface(=Serial I/F ) No No Host Interface (Serial) No No Host Interface Host Interface LAN Interfac

IEEE1284 USB

vailable with Optional NC-8100h

Yes Ye

Yes No Yes No

I - 12

Model Name MFC-9760

(

)

FAX N/A

Internet FA Easy Receive/Fax Detect Fax/Tel Switch Super Fine 300dpi Transmission Gray Scale Contrast Smoothing Call Reservation Over Auto TX Password Check Enhanced Remote Activate Multi Resolution Transmission Multi Transmission(>Dual Access) Next-Fax Reservation(>Dual Access) Delayed Timer Polling Quick-Scan(Memory Transmission) *1 by ADF -

Broadcasting Batch Transmission Auto Reduction Out-of-Pa Dual Access ECM(Error Corr ection Mode) ITU SUB Addressi ng Group Dial Station ID Off Hook Alarm Remote Maintenance Call Reservation Over Manual TX RX Mode Indication Resolution Indication -

er Reception (ITU-T Chart) *2 -

by Flatbed -

(2/4)

LIST/REPORT No

Activity Report/Journal Report Transmissi on Verification Report Coverpage Help List N/A Call Back Message Caller ID List -

INTERFACE

External TAD Interfac Missing Link/PC Interf ace(=Serial I/F ) No Host Interface (Serial) No Host Interface Host Interface (USB LAN Interfac

IEEE1284

Ye Ye

I - 13

Model Name MFC- 9880 MFC-9860

(ppm)

p (

)

(

)

(Hig

)

PRINTER

Color/Mono Mono No Engine Type Laser(ZLe) No Resolution(dpi) 600x600 No S

eed Paper Capacity(sheets) 250 250 Additional Paper Capacity(sheets) 250 (User Option) 250 (User Option) Output Paper Capacity(sheets) 150 150 Standard Print Language Windows GDI(600x600) No Emulation PCL5e No

Resident Fonts

Fonts Disk Based Yes (35 fonts ) No

Paper Handling Size LTR, EXE, A4, A5,A6, ISO B5, ISO B6 No

Manual Feed Slot

Other Paper Type OHP, Envelopes, Labels, Organizer No

Sheet Weight (Paper Cassette)

Printer Driver

Utility Software Yes (Remote Printer Console for PCL5e) No Toner Life

Drum Life (DR-6000) up to 20,000 pages up to 20,000 pages Bundled Cable No No

COPY

Color/Mono Mono Mono Multi Copy(Stack) Yes ( up to 99 ) Yes ( up to 99 ) Multi Copy(Sort) Yes Yes N in 1 2in1, 4in1 2in1, 4in1 Poster ( X by Y ) Yes ( 1in3x3 ) Yes ( 1in3x3 ) Reduction/Enlargement(%) 25 -- 400 in 1% increments 25 -- 400 in 1% increments Resolution(dpi) 600x300 600x300

SCANNER

Color/Mono Color/Mono No Resolution(Optical: dpi) 600x2,400 No Resolution(Interpolated: dpi) 9,600x9,600 No Colour Depth(bit) 24(8bit x 3) No Gray Scale 256 No

TWAIN Compliant & Operating System

OCR Yes (TextBridge by ScanSoft ) No Scan Key Scan to Image key Yes No Scan to OCR ke Scan to E-MAIL key

Standard Yield : TN-6300

h Yield : TN-6600

(ADF

(Manual Slot

Yes ( Bitmap font: LetterGothic 16.66, OCR-A,

OCR-B, Scalable font: 49 fonts )

Custom Size (2.75x5 - 8.5x14)

Envelo

Win95/98(SE)/Me/NT4.0WS/2000Professinal

Win95/98(SE)/ME/NT4.0WS/2000Professional

Yes

up to 14 No

DL/C5/CM10/Mona

60 -105 g/m2 No 64 - 90 g/m2 No 60 -161 g/m2 No

MacOS 8.5-9.1

3,000 pages/A4@5% 3,000 pages/A4@5% 6,000 pages/A4@5% 6,000 pages/A4@5%

Yes Yes

Yes

MacOS8.6-9.1

No No

Yes No Yes No

N/A

(3/4)

I - 14

Model Name MFC-9760

(ppm)

p (

)

(

)

PRINTER Yes

Col or /Mon o Mo no Engine Type Laser(ZLe) Resolution(dpi) 600x600 S

eed Paper Capacit y(sheet s) 250 Additional Paper Capacity(sheets) 250 (User Option) Output Paper Capacity(sheets) 150 Standard Print Language Windows GDI(600x600) Emulation PCL5e

Resident Fonts

Fonts Disk Based Yes (35 fonts )

Yes ( Bitmap font: LetterGothic 16.66, OCR-A,

OCR-B, Scalable font: 49 f onts )

up to 14

(3/4)

Paper Handling Size LTR, EXE, A4, A5,A6, ISO B5, ISO B6

Manual Feed Slot

Other Paper Type OHP, Envelopes, Labels, Organizer

Sheet Weight (Paper Cassette) 60 -105 g/m2

Printer Driver

Utility Software Yes (Remote Printer Console f or PCL5e) Toner Life (High Yield : TN-6600 Drum Life (DR-6000) up to 20,000 pages Bundled Cable No

COPY Yes

Col or /Mon o Mo no Multi Copy(Stack) Yes ( up to 99 ) Multi Copy(Sort) Yes N in 1 2in1, 4in1 Poster ( X by Y ) Yes ( 1in3x3 ) Reduction/Enlargement(%) 25 -- 400 in 1% increments Resolution(dpi) 600x300

SCANNER Yes

Color/Mono Color/ Mono Resolution(Opti cal: dpi) 600x2,400 Resolution(Interpol ated: dpi) 9,600x9,600 Colour Depth(bit) 24(8bit x 3) Gray Scale 256

TWAIN Compliant & Operating System

OCR ScanSoft( TextBridge) Scan Ke Scan to Image key No Scan to OCR key Scan to E-MAIL key

Standard Yield : TN-6300

(ADF)

(Manual Slot

Custom Size (2.75x5 - 8.5x14) Envelo

DL/C5/CM10/Mona

64 - 90 g/m2

Win95/98( SE)/Me/NT4.0WS/2000Prof essinal

Win95/98( SE)/ME/NT4.0WS/2000Professional

No ( possible only by POP UP Menu on PC

60 -161 g/m2

MacOS 8.5-9.1

3,000 pages/A4@5 6,000 pages/A4@5

Mac OS8. 6-9 .1

No No

I - 15

Model Name MFC- 9880 MFC-9860

MESSAGE CENTER/MESSAGE MANAGER

ICM Recording Time N / A N / A Page Memory N / A N / A OGM (M C;M C Pro;P a gin g;F /T ) N / A N / A TAD Type N / A N / A Memo/Recording Conversation N / A N / A Toll S ave r N / A N / A Fax Forwarding Yes Yes Fax Retrieval Yes Yes Paging No No Remote Access Yes Yes

(4/4)

MESSAGE CENTER Pro/MESSAGE M ANAGE R P ro

MESSAGE CENTER (PC MC) N/A N/A VIDEO CAPTURE N/A N/A

BUNDLED SOFTWARE (For Windows)

Support OS Version Printer Drive r Yes (Brother) No Viewer Yes ( PaperPort by ScanSoft ) No Pop Up Menu Yes No TWAIN Yes (Bro th e r) No

PC Fax Yes (TX & RX by Brother) No

BUNDLED SOFTWARE (For iMAC)

Sup p o rt O S V e rs ion

Others Printer Drive r Yes (Brother) No Viewer No No Pop Up Menu No No TWAIN Yes (Bro th e r) No PC Fax Yes (TX only by Brother) No

Win95/98(SE)/Me/NT4.0WS/2000Professional No

N/A N/A

MacOS8.5-9.1 No MacOS8.6-9.1 No

*1: The figure is ideal, and refers onl y to the scanning period, but does not i nclude the feeding & output time of document. *2: By Brother#1 chart, it c an store up to 600 pages.

I - 16

Model Name MFC-9760

Yes (Broth e r )

MacOS8.5-9.1

MacOS8.6-9.1

MESSAGE CENTER/MESSAGE MANAGER N/A

ICM R eco rdin g T i me Page Memory OGM (MC ;MC Pro;P a ging;F/T ) TAD Type Memo/Recording Conversation Toll S ave r Fax Forwarding Fax Retrieval Paging Remote Access -

(4/4)

MESSAGE CENTER Pro/MESSAGE MANAGER Pro

MESSAGE CENTER (PC MC) N/A VIDEO CAPTURE N/A

BUNDLED SOFTWARE (For Windows)

Support OS Version Prin ter Drive r Viewer Yes ( PaperPort by ScanSoft ) Pop Up Menu Yes TWA IN Y es (Brother)

PC Fax No

BUNDLED SOFTWARE (For iMAC)

Sup p ort OS V e rsio n

Others Prin ter D river Yes (Brot her) Viewer No Pop Up Menu No TWA IN Y es (Brother) PC Fax No

Win95/98(SE)/Me/NT4.0WS/2000Professional

N/A

*1: The figure is ideal, and refers onl y to the scanning period, but does not i nclude the feeding & output time of document. *2: By Brother#1 chart, it c an store up to 600 pages.

I - 17

CHAPTER

INSTALLATION

II.

CHAPTER 2 INSTALLATION

CONTENTS

1. INSTALLING THE UPDATE DATA TO THE FACSIMILE MACHINE............................. II-1

2. SETTING ID CODES TO FACSIMILE MACHINES......................................................... II-3

1. INSTALLING THE UPDATE DATA TO THE FACSIMILE MACHINE

If you want to update the current program stored in the flash ROM of the main PCB to the newer version or after you replace the main PCB, install the update program onto the flash ROM.

The program installation requires a PC/AT-compatible computer (which is capable of running MS-DOS or its compatible OS).

Connecting the facsimile machine to your computer

(1) Make sure that your computer is turned off.

(2) Make sure that the machine's power cord is unplugged from a wall socket. (If the machine has

a power ON/OFF switch, make sure that the switch is turned off.)

(3) Connect the parallel interface cable to the parallel port on the back of the machine and secure

it with the lock wires.

(4) Connect the other end of the interface cable to the printer port of your computer and secure it

with the two screws.

(5) While pressing the 5 key on the machine's control panel, plug the machine's power cord into a

wall socket (or turn on the power ON/OFF switch if the machine has the switch).

(6) Check to see that the following pattern displays on the LCD. If it does not display, go back to

step (2) above.

← 1st row

← 2nd row

(7) Turn on your computer.

II-1

Installing the update data onto the flash ROM of the facsimile machine

NOTE: The following is an installation procedure example on a PC that is running Windows 95/98.

(1) Copy the update data and transfer utility onto the desired directory of the hard disk.

e.g., C:\UPDATE

(2) Click the Start button, point to Programs, and then click MS-DOS Prompt to open an MS-DOS

window.

(3) Type the drive letter where the update data and transfer utility are located. In the above

example, type C:\ from the command line and press the ENTER key.

Then type CD UPDATE and press the ENTER key.

(4) Check that your computer is connected with the facsimile machine correctly.

(5) To start the transfer utility transmitting the update data to the flash ROM of the facsimile

machine, type the following:

ICEN filename /b

Where filename is an update data file, e.g., 9800x.upd.

Then press the ENTER key.

During downloading, the machine beeps intermittently.

Upon completion of the downloading, the machine beeps continuously.

NOTE: If the facsimile machine cannot return to the standby state after completion of downloading, turn the power off and on.

II-2

2. SETTING ID CODES TO FACSIMILE MACHINES

Brother facsimile machines are assigned unique ID codes (character strings) at the factory. If you replace the main PCB of the machine, the machine will lose its assigned ID code so that it will not be identified by the connected PC*.

You need to assign a unique ID code (character string) to the machine according to the procedure given here. For models covered by this manual, set serial numbers given to individual machines as ID codes.

(*ID codes are essential when more than one machine is connected to a single PC via USB.)

Connecting the facsimile machine to your PC (See the illustration on page II-1.)

(1) Make sure that your PC is turned off.

(2) Make sure that the machine's power cord is unplugged from a wall socket or other power

source.

(3) Connect the interface cable to the parallel interface port on the back of the facsimile machine

and secure it with the lock wires.

(4) Connect the other end of the interface cable to the printer port of your PC and secure it with

the two screws.

(5) Plug the machine's power cord into a wall socket or other power source.

(6) Turn on your PC.

Operating procedure

(1) On your PC, run the ID setting utility. Follow the instructions shown on the PC's screen and

enter the 9-digit serial number (e.g., G01012345) printed on the nameplate labeled to the back of the facsimile machine as an ID code. Then press the Enter key.

The ID setting utility will transmit the ID code data from your PC to the facsimile machine and then it will terminate.

The facsimile machine will automatically return to the standby mode.

(2) To check whether the entered character string (ID code) is correct, make the machine enter the

maintenance mode (refer to CHAPTER V, Section 1) and then press the 1 key twice (Subsection 3.5).

The facsimile machine will print out a Configuration List. At the right top of the list, "SER.#: BROXXXXXXXXX" is printed.

(3) Check that the character string entered in step (2) is printed in "XXXXXXXXX."

If it is OK, press the 9 key twice to exit from the maintenance mode.

If something other than that is printed in XXXXXXXXX, check the connection between the PC and facsimile machine and go back to step (1).

II-3

CHAPTER III.

THEORY OF OPERATION

CHAPTER III. THEORY OF OPERATION

CONTENTS

1. OVERVIEW ............................................................................................................... III-1

2. MECHANISMS .......................................................................................................... III-2

2.1 Scanner Mechanism........................................................................................ III-3

2.2 Laser Printing Mechanism............................................................................... III-5

2.2.1 Paper pick-up and registration mechanism .............................................. III-5

2.2.2 Print process mechanism.......................................................................... III-6

2.2.3 Heat-fixing mechanism .............................................................................. III-8

2.2.4 Paper ejecting mechanism......................................................................... III-9

2.3 Sensors and Actuators .................................................................................... III-10

3. CONTROL ELECTRONICS ...................................................................................... III-13

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